Neighborhood Plumber Ltd Co

Photo of Neighborhood Plumber Ltd Co

Located in North augusta, South Carolina

Address: 1027 Hampton Terrace, North Augusta, SC 29841, United States

Phone: +1 803-640-7794

Rating: 4.5

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Comments

  • Review 1 (2024-05-22 - Rating: 5)

    Jordan came to the rescue and finished a big project for me that included replacing all drain lines in the house and installing all bathroom fixtures, faucets, and lines to include the kitchen faucet and soap dispenser. In the kitchen, he reconnected my Aquasana for me after the replacement was complete. This was my last major project of the renovation, and he made it easy. Thank you so much. I highly recommend Jordan’s work to anyone looking for someone trust worthy and detail oriented. He’ll laugh, but his caulking lines are impeccable. The little things do matter, and I appreciate that immensely… so does this little old house. I was happy to pay the inspection and estimate fee which was added into the total job price. He spent good time inspecting the job and giving me a real run through of what needed to be done. He should be paid for spending his time with any customer. His work is WORTH it!

  • Review 2 (2024-12-20 - Rating: 5)

    I can’t recommend Jordan highly enough! From start to finish, the experience was top-notch. Not only did they do an exceptional job with our plumbing issues, but he was also incredibly patient with our timeline and flexible with scheduling. It was clear that he genuinely cares about providing quality service. Jordan went above and beyond, even offering helpful advice on maintenance and going the extra mile to ensure everything was working perfectly. If you’re looking for a reliable, skilled, and friendly plumber, look no further!

  • Review 3 (2024-11-26 - Rating: 5)

    I had an outstanding experience with Jordan! From start to finish, he was incredibly responsive and professional. He completed the job quickly and efficiently, leaving everything clean and tidy when he was done. The price was reasonable, and he even added a connection for my outdoor water line at no extra charge. On top of that, he provided a warranty and took the time to explain everything in a knowledgeable and easy-to-understand way.What really stood out was his honesty—he didnt try to upsell or rip me off in any way, which is rare to find. Jordan also gave me a discount, which was much appreciated. If I could give him 100 stars, I would! I highly recommend him to anyone in need of his services. Thank you, Jordan, for your excellent work!

  • Review 4 (2024-12-09 - Rating: 5)

    Jordan responded in a very professional and efficient manner on Thanksgiving eve. He took care of our problem and got our lines opened quickly. He installed clean outs for future maintenance needs and gave us a number of helpful suggestions for future. We will definitely call on him again if the need arises. Highly recommend!

  • Review 5 (2024-12-04 - Rating: 5)

    I had a top tier experience with Jordan. When my water heater unexpectedly went out he was able to to come out to replace it that same afternoon when so many other places were quoting 3+ days out. He was incredibly knowledgeable, very personable, and expertly replaced my water heater. I will 100% be going back for any future plumbing problems and will be recommending him to anyone else who needs plumbing repairs!

  • Review 6 (2025-01-03 - Rating: 5)

    Post Hurricane Helene, we had a pretty bad situation when a massive tree collapsed in our front yard and ripped out our main water line. It took weeks for the county to finally remove the debris from above our water meter. When they did, Neighborhood Plumbing got to us immediately. They were quick and professional, and had our new water line in the ground and ready to go within the day (which anyone who has gone through this hurricane knows is something special). We were able to move back into our house because these guys were so quick with their response, and I will certainly use them again!

  • Review 7 (2024-12-26 - Rating: 5)

    When our water heater burst around lunch time, Jordan McLaughlin answered the phone call and was able to come out that day and assess the situation and then replace the leaking heater. Great customet service.

  • Review 8 (2024-11-04 - Rating: 5)

    Jordan with Neighborhood Plumbing was awesome! I called on a Thursday and he was able to come out Friday morning. He was efficient and talked us through exactly what caused our problem (underground pipe leaking) and gave us some pointers and suggestions on how to treat and prevent other issues. He was professional and honest. I highly recommend Neighborhood Plumbing!

  • Review 9 (2024-12-28 - Rating: 5)

    Jordan was the best!!!! He took his time and explained everything he did ….will definitely be using him anytime we have a plumbing issues

  • Review 10 (2024-12-23 - Rating: 5)

    Jordan showed up promptly on rather short notice and did a great job quickly for a reasonable fee. I recommend Neighborhood Plumber Ltd Co. highly

  • Review 11 (2024-07-29 - Rating: 5)

    Great timely service, willing to come on the spot. Expained the steps taken and what had to be done. Even checked after job was complete to ensure there were no unexpected issues. I would gladly recommend and use them again.

  • Review 12 (2023-11-29 - Rating: 5)

    Hands down the BEST! Jordan was able to come within 30 minutes of the phone call for a busted water line. He was kind, knowledgeable, shared pictures of the before and after project, and was super affordable. Jordan (and the NPLC team) will be my go to guys for any plumbing needs and have gained my entire family as customers for the future. Thanks guys!

  • Review 13 (2023-05-13 - Rating: 5)

    I woke up this morning with a plumbing emergency. I tried contacting 6 different companies. Jordan’s company replied instantly and was out to fix the problem within an hour of calling. He was direct, professional, and efficient. He communicated on an easy to understand basis. I am incredibly grateful for Jordan and his services today! He fixed the problem and even under charged me out of kindness because of the position I was in. I will definitely be using him again and highly recommend him for anyone in the Aiken/North Augusta area. Plumbing issues can be so overwhelming but I can promise you, Jordan is the right man for the job!

  • Review 14 (2023-06-21 - Rating: 5)

    Great experience! Shout out to Jordan McLaughlin. I had a busted pipe outside my house, so I called this company and got in touch with Jordan right away. I texted him a picture of the issue and got an estimate right away. He made it to my place in under an hour and got the pipe fixed. Quality work and helped me understand my plumbing in and around my home better!

  • Review 15 (2024-01-19 - Rating: 5)

    Our new go-to plumber! Attended to an emergency issue in a timely manner, excellent communication, and completed a thorough repair. Its so hard to find people to do a job all the way. Neighborhood Plumber Ltd Co went above and beyond!

  • Review 16 (2024-05-18 - Rating: 5)

    Had a plumbing issue on a Saturday and Jordan showed up in an hour and fixed it for a very reasonable price. Definitely will use him again!

  • Review 17 (2020-01-28 - Rating: 5)

    Had an emergency leak that needed to be fixed ASAP. After called several companies in Aiken area I couldn’t get anyone to come out for a least a week. I ran across Jordan’s company and called him, he was quick to fit me in and fix my problem. He did an amazing job, very professional and very affordable. He took his time to explain what the problem was and showed me pictures of where he fixed the pipe under the house. He even took the time to talk to me about pricing for future projects I want/need. I have no doubt I will use him again!

  • Review 18 (2019-01-12 - Rating: 5)

    Jordan is great. We’ve used him multiple times and are very satisfied with his knowledge and skill. He’s friendly, courteous and very hard working. His attention to detail is unlike any we’ve experienced with other plumbers; he really went the extra mile to do a great job at a fair price. He fixed our clogged drain and re-set our toilet better than it was before.Do not trust or rely on the few unreasonable comments and poor ratings. They are completely uncharacteristic and cannot be true based on the customer service we experienced.

  • Review 19 (2024-04-30 - Rating: 5)

    Helped us in an emergency situation when we had guests from out of town. We called and they showed up within the hour and fixed the problem promptly. Reasonable prices and professional service! Highly recommend!

  • Review 20 (2018-09-25 - Rating: 5)

    Great experience. Jordan got back to us right away and did the work the same day and in half the time other plumbers told me the job would take. reasonable priced. Will defiantly call him again for future needs.

  • Review 21 (2020-04-20 - Rating: 5)

    Very fast, professional, and they do high quality work. Very reasonably priced. The final cost was even less than the initial estimate. I had the septic pump replaced downstairs. It was bad. They guaranteed their work and warranted the product. Bottom line: Jacob is the ONLY plumber I will call if I ever need anything done that is plumbing related.I feel like this is one of the most honest companies I’ve ever hired to do work for me.

  • Review 22 (2018-12-21 - Rating: 5)

    Jordan is an all around stand up guy! After dealing with sketchy contractors, we had neighborhood plumbing come and fix all the issues that werent resolved. Jordan was fast, efficient and did a great job. It is nice to know that there are still good honest people out there. We will definitely be recommending Jordan to anyone we know in need of plumbing work and if ever we have new issues arise hell be our first call!

  • Review 23 (2018-12-13 - Rating: 5)

    Jordan is awesome! Reliable, trustworthy, prompt, and courteous. He did a great job at a reasonable price. We called him on a weekend after trying unsuccessfully to fix the problem ourselves, and we had made a bit of a mess. Jordan fixed it fast and left the areas cleaner than when he arrived. We highly recommend!

  • Review 24 (2022-12-02 - Rating: 5)

    My water was backing up and flooding out of a couple areas in our home the day before we were scheduled to leave town, so I called Neighborhood plumbing. They were out to my home within a few hours and he stayed until the issue was fully resolved- being patient when it came to our endless questions. Jordan was kind, professional and he went above and beyond to make sure that was one worry off our plate. Will be calling them in the future for any plumbing issues!

  • Review 25 (2018-09-03 - Rating: 5)

    I hired Jordan, of Neighborhood Plumber, Ltd to install a water pressure reduction valve and box. In addition, he repaired a problem I had with a shower fixture. He promptly returned my initial call for an appointment and listened courteously as I explained the issue. He assessed what needed to be accomplished and set an appointment within an extremely reasonable timeframe. He arrived at the appointed time and was fully prepared with both tools and the new pieces of plumbing I needed. He worked steadily and efficiently until the job was complete. His pricing is more than reasonable. I couldn’t have been more satisfied. I will definitely hire him again.

  • Review 26 (2019-03-26 - Rating: 5)

    I really hoped for a sooner appointment but he fit me it where he could I guess. It was a very good experience once he showed up. He and his helper greeted me in the driveway, and as soon as I let them in the house, away they went. They wasted no time and got straight to it. They worked well together and in no time had my plumbing issues resolved. They cleaned up after themselves and kept a clean workspace the entire time. Prices werent too bad either. Ill definitely use Jordan again when the time comes.

  • Review 27 (2018-08-20 - Rating: 5)

    I would highly recommend Jordan. He is very knowledgeable and has excellent work skills. He made us feel very comfortable and explained everything to us so we could make an educated decision with our plumbing issue. He went the extra mile with us and helping us with our drainage issue. I will most certainly be using Jordan for my future plumbing needs!!!

  • Review 28 (2018-09-26 - Rating: 5)

    My new go to plumber! My toilet overflowed at 930pm and I tried everything and couldnt fix it. I had no idea who to call...especially at that time of night and was afraid I wouldnt be able to get it fixed tonight. My elderly parents are staying with me and that is their bathroom so it would have been extremely difficult if we had to wait till tomorrow. Jordan was great! He answered the phone right away...no machine. He assessed the situation, told me what it would cost if he came out tonight and that it would only be half the charge if he came out the next day during regular hours. When I told him I needed him to come tonight he said no problem and was here within about 15 mins. He expertly fixed the problem and even educated me on what I can do myself if I ever have this problem again. He was polite, professional and reasonably priced. I highly recommend Jordan, your neighborhood plumber!

  • Review 29 (2019-03-28 - Rating: 5)

    Jordan and Nelson are fantastic to work with. You set an appointment and they show up! If they run behind, you know about it! I cannot say enough about Jordans professionalism and the way he works - he GETS IT DONE! We had a new water heater replaced, toilet rebuilt, outside water spigots replaced and took out all of our cast iron pipes. He is my go to plumber from now on and we are about to do a bathroom remodel. Great company to work with and Im glad they are a local North Augusta business!

  • Review 30 (2019-01-11 - Rating: 5)

    I cannot express my gratitude enough for Jordan. I called Neighborhood Plumber as a second opinion for plumbing issue. Jordan saved me a $3000 job quoted from another plumbing company. He was very knowledge and took time to explain issues to me. He immediately assessed the situation and begin correcting the problem. Jordan was passionate about his profession and provides honest services and reasonable prices. Jordan thank you again, a new satisfied customer. Neighborhood Plumber will be my first call for all of my plumbing issues.

  • Review 31 (2019-03-13 - Rating: 5)

    Jordan is professional and friendly. We had a gas leak behind the stove and the gas company had turned off the gas until we could get a plumber to fix it. Jordan was quick to respond. After Jordan left, I realized the gas company representative had turned off the water heater and I didnt know how to light the pilot. Jordan came out of his way after he finished with another customer to light the pilot. He could have just tried to instruct me over the phone, but he came in person and patiently showed me how. It turned out it was easy, but he did not make me feel dumb.

  • Review 32 (2018-12-12 - Rating: 5)

    Quick to respond and provided a quote for the work to be done. Did a great job - paid attention to detail , not only for function of the repair, but also how the end result looked. He gave me time to repair some wall damage behind the water heater that was being replaced, before installing the new water heater. Thoroughly explained what he was doing and answered all questions I had, including ones about other plumbing issues. Very professional, hard working, and polite. Will definitely use again, if needed.

  • Review 33 (2019-01-10 - Rating: 5)

    Jordan was extremely knowledgeable, professional, friendly, and willing to put in tremendous effort! It is rare to find someone who is willing to put in hard work and time to try and save you money instead of jumping to the easiest and most expensive solution. I will definitely be using him for future plumbing needs!!! He was definitely an answer to prayer for me today!

  • Review 34 (2023-09-15 - Rating: 5)

    Had a wonderful experience using this company! Fixed a leak in my front yard with in 24 hours of contact. Extremely knowledgeable and professional. 10 out of 10 recommend them to anyone.

  • Review 35 (2018-09-08 - Rating: 5)

    We have a home warranty that doesnt have a plumbing contractor in Aiken. I called Jordan at Neighborhood Plumber and he was willing to work with us and the warranty company. In the past month, hes fixed a shower and replaced a toilet in the house. Hes a professional that goes above and beyond to get the job done in a timely manner. I would highly reccommend Neighborhood Plumber.

  • Review 36 (2018-08-14 - Rating: 5)

    He was very friendly and professional. He even helped us move heavy items from our garage to the grass without us having to ask him. I am person who pays attention to everything and seeing him willing to do something that will help the customer that’s not even in his job description, that alone deserves a 5 star rating in my book. Most people that are working a job wouldnt do extra, but the fact that he went out of his way to help is greatly appreciated. Not only is he a professional and friendly he also has great prices and will do the best he can to get you the best deal. He also gives you a fair estimate before he comes to the job so you can have an idea on what the job might cost. No tricks or gimmicks. I was extremely satisfied with his work and would recommend him to anyone. If any plumbing problems arise in the future he will be getting a call.

  • Review 37 (2019-05-10 - Rating: 5)

    Called to have pressure valve replaced because of hammer pipes in house, ultimately I didnt have one so I got one installed(this did fix issue). Individuals were very professional and courteous even with me hovering around asking a bunch of questions. Easy to recognize experts in their profession, quickly troubleshooting adding valve with working irrigation system. I also noticed the use of only quality parts compared to what was originally underground.

  • Review 38 (2018-08-10 - Rating: 5)

    After calling a few plumbers and getting no response or having them not show for the appointment, I reached out to Neighborhood Plumber. I was pleasantly surprised that I was able to reach the owner on a Saturday and not an answering service. I emailed him our list of repairs (we are in the process of selling our home and needed several very specific repairs completed) and within a day, I had a quote and an appointment scheduled for the same week.When the appointment day came, the plumber showed up on time and completed all of the work to our satisfaction. Throughout the entire experience, he was polite and helpful—explaining everything in detail as he went. There were no hidden fees or surprises and overall, the final cost was several hundred dollars less than other quotes received.Neighborhood Plumbing has my highest endorsement. We will definitely use them in the future!

  • Review 39 (2019-07-03 - Rating: 5)

    I had an issue with water pressure in my home so they came out quickly figured out the problem, and fixed it the right way! Best plumber in the area. Respectful, knowledgeable, and does the work correctly the first time! I would give them 6 stars if i could!

  • Review 40 (2019-02-05 - Rating: 5)

    First rate service. My kitchen sink was leaking and causing water damage to the cabinet underneath. These guys showed up exactly on time and fixed the problem within an hour. Couldnt ask for better service and I will definitely be calling them for any further plumbing needs in the future.

  • Review 41 (2018-12-29 - Rating: 5)

    We had a problem with the cartridges in our shower and our bathtub and of course we tried to DIY fix it, which ended up making the problem worse. I called on a Saturday and he was at my house within an hour, fixed the faucet we broke and changed out the other one. Great service and very prompt.

  • Review 42 (2018-03-22 - Rating: 5)

    Incredible service and excellent work. He will be doing more work at my house! He worked hard, correcting the work of another plumber and his rates were extremely reasonable. I have already recommended him to a friend.

  • Review 43 (2023-08-25 - Rating: 5)

    Came out and fix a clog in my septic tank on a rental property. Very quick and thorough. Extremely dependable people!

  • Review 44 (2020-03-14 - Rating: 5)

    Jordan went above and beyond with repairing our issue. He was not only on time, but a little early. No doubt about who I will be calling on from here on out! Thank you so much, Jordan!

  • Review 45 (2023-05-09 - Rating: 5)

    Neighborhood plumber did a great job! Not the cheapest- but honestly the quality of work was worth it! Was very responsive and had the issue fixed asap!

  • Review 46 (2024-07-11 - Rating: 5)

    Jordan came to my rescue on very botch up job by previous plumber. Very thorough & informative on what he was doing. Also did not have to wait days later for him to come. I rate Jordan & neighborhood plumbing a 10!!!

  • Review 47 (2018-08-13 - Rating: 5)

    Fantastic service. Showed up on time. Completed multiple jobs done right and fast. Very reasonable pricing. I highly recommend him for any gas/water plumbing you need done.

  • Review 48 (2018-07-13 - Rating: 5)

    Very prompt and professional. Called at 7am and he showed up at 10am . Had to reschedule his other appointments because I had water coming in my basement. Reasonable prices. Very happy with service.

  • Review 49 (2023-05-09 - Rating: 5)

    Came out promptly and and had my hot water back on in less than an hour! Very friendly and fast response time. Will call again for anymore repairs needed.

  • Review 50 (2018-10-30 - Rating: 5)

    Jordan with Neighborhood Plumber did an excellent job, paid attention to detail, was courteous and well mannered. Great experience and would definitely recommend.

  • Review 51 (2018-12-26 - Rating: 5)

    Reasonable priced! Called and he was here within an hour ti fix my sink. I tried to fix myself and Jordan was able to fix it.

  • Review 52 (2018-06-06 - Rating: 5)

    Fast and outstanding work. Jordan was friendly and made sure he fixed my problem in the wee hours of the night. I highly recommend him.

  • Review 53 (2018-04-17 - Rating: 5)

    We have used Jordan to repair two water leaks, one under the house and one underground, and we cant thank him enough, he is there on time and very knowledgeable, he explained everything in detail before starting work, we have more water pressure than we have ever had now, we will always use his company, Thanks again for doing a great job, and being very reasonable in your price.

  • Review 54 (2022-06-30 - Rating: 5)

    Amazing customer service, fast response. Reasonable rate. Did a great job. I dont write a lot of reviews. Service has to be really good or really bad for me to write one. This was great service!

  • Review 55 (2018-10-03 - Rating: 5)

    Great experience with this hard working young man. He knew exactly what he was doing and was prompt and totally professional. I would recommend or use him again without considering anyone else.

  • Review 56 (2019-08-09 - Rating: 5)

    Hard to find contractors like him these days. Jordan, thank you for fixing my leaky pipes. I hope I dont need you again, but if I do, you will be my first call.

  • Review 57 (2018-08-07 - Rating: 5)

    First time using today. Very professional, excellent work. I highly recommend! This is my new plumber.

  • Review 58 (2020-03-02 - Rating: 5)

    They really got me out of a tight jam. No wait time, were here within an hour. Really appreciate you for your service and a job well done!!

  • Review 59 (2018-11-07 - Rating: 5)

    Jordan was a very nice young man, did a great job replacing fixtures in bath!

  • Review 60 (2024-03-19 - Rating: 5)

    Jordan was so knowledgeable and kind. I missed his calls and my appointment and he still came out same day to help with my garbage disposal and dishwasher draining problems. Really appreciated the quick and professional help!

  • Review 61 (2023-07-26 - Rating: 5)

    Jordan came to our rescue today. We had no water in the house and as soon as my husband called him, he was in route and sent an estimate. By 6:30, just within four or less hours, the job was done. My husband said that he was committed to getting the work done and made sure the cost was fair! Thank you Jordan for your service!!

  • Review 62 (2018-07-16 - Rating: 5)

    Honest appraisal of the situation and fair cost. Definitely my new turn to for anything related to plumbing.

  • Review 63 (2021-12-29 - Rating: 5)

    Veteran owned company. Help me with repairs over the phone. The guys a professional! Walking me right through the fix..

  • Review 64 (2018-11-22 - Rating: 5)

    Hard working, very helpful, reliable work and very knowledgeable about his craft 10/10 recommend every time!!!

  • Review 65 (2018-03-30 - Rating: 5)

    Excellent service and very professional! Also helped me troubleshoot some other issues I had at no charge.

  • Review 66 (2023-05-13 - Rating: 5)

    Very quick professional and will get the job done right

  • Review 67 (2018-06-28 - Rating: 5)

    Neighborhood Plumbing provides well priced, professional work.

  • Review 68 (2018-04-17 - Rating: 5)

    Very reasonable price, very pleased with this service, will use again, Thank You!

  • Review 69 (2018-06-27 - Rating: 5)

    Very professional. Did exactly what he promised in a timely fashion.

  • Review 70 (2019-01-18 - Rating: 5)

    I used Jordan for a water heater replacement. He gave me the best quote for the replacement. He answered all of my questions and they came and replaced my old water heaters with a new Bradford White water heater and tank booster thermostatic mixing valve system. He did a professional job and completed the replacement in about 2 hours.

  • Review 71 (2018-03-20 - Rating: 5)

    Very pleased. Did a great job at a reasonable price - especially considering it was on a Saturday.

  • Review 72 (2018-03-25 - Rating: 5)

    Reasonable prices, prompt service, and very professional work. These people will be the plumber I will use in the future if necessary.

  • Review 73 (2021-12-23 - Rating: 5)

    Quick response time, and efficient service. Would call again!

  • Review 74 (2019-06-05 - Rating: 5)

    Very pleasant, professional, and for a reasonable price.

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