The Witmer Company

Photo of The Witmer Company

Located in New holland, Pennsylvania

Address: 286 Locust St, New Holland, PA 17557, United States

Phone: +1 717-229-0741

Rating: 4.8

Services

  • On-site services
  • Repair services
  • Appointment required
  • Credit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor

Photos

Comments

  • Review 1 (2024-10-28 - Rating: 5)

    I had a wonderful experience with Josh. He showed respect for both me and my home. He covered his shoes as he enter the house. Josh also took time explaining everything to me. He asked if I had any questions and took time answering the questions I did have. I will be calling The Witmer Co. again next year. Thank you

  • Review 2 (2024-12-26 - Rating: 5)

    Josh was very knowledgeable and did a great job explaining things to me. My furnace definitely needed to be cleaned and Josh did an excellent job!

  • Review 3 (2024-11-18 - Rating: 5)

    It was a great experience working with this company. Very knowledgeable & professional. I’d definitely use them again & recommend them in the future. I had a major plumbing problem and they solved it in less than a day.

  • Review 4 (2024-10-22 - Rating: 5)

    We lost a loved one and his sister who is also older was down from Massachusetts and did not know how to work the split unit in his house. After explaining the situation they were able to get her a service call the same day before she had to go back. They told her there would be a service fee. Louise came to show her and was so helpful. He even showed her how to shut off water heater to stop pipes from freezing over winter. He finished up and before he left told her John said no charge. This was such a blessing with the hard time they are going through right now. She cried while telling me this over dinner before she leaves the state again and she did not know how to write a review. I am doing this for her, you are amazing Thank You!!!

  • Review 5 (2024-12-31 - Rating: 5)

    Josh was great! No-nonsense, very professional, got the job done - all on New Years Eve! Thank you!

  • Review 6 (2024-12-31 - Rating: 5)

    These guys busted their tails for two straight days to remove and replace my geothermal HVAC system with with a high tech standard heat pump and did everything from all the heavy lifting and complicated line routing through my house to the final cleanup as efficiently as possible. I couldnt be more satisfied.

  • Review 7 (2024-06-28 - Rating: 5)

    Witmer has always been great to work with. Eric and Eric came and installed a new furnace and air conditioner today and couldn’t have done a better job. Thank you very much for such a fine, professional and clean job!!

  • Review 8 (2024-05-14 - Rating: 5)

    We have had two very positive experiences since contacting The Witmer Company as a replacement to another local company that we had fallen out of love with due to customer service issues, etc. Our first experience with The Witmer Company was on an emergency heat situation this winter. The situation was smooth and efficient in verifying our warranty, obtaining the part, and making the fix to our outdoor unit. Based on that, we decided to investigate their maintenance plan for annual servicing needs. We quickly learned that the price was very reasonable. Yesterday was our second in-person experience, and once was again very professional, efficient, and timely. I will add that I was also much more pleased in dealing with the office staff of Witmer than our prior company where you always felt like you were one of many people on-hold that they needed to move along. Our decision to choose Witmer so far has been very positive, and we have no intent of returning to our old company which we were with for 16 years. Good Job Team Witmer!

  • Review 9 (2024-06-20 - Rating: 5)

    Kitchen clog. Used The Witmer Company. Got an appointment within 24 hours. Came on time. Friendly. Knowledgeable. Helpful. Answered all questions. Offered advice. Plumber was named Louis.

  • Review 10 (2024-05-15 - Rating: 5)

    Yearly AC preventative maintenance service performed today. Adam was very thorough and very pleasant. Witmer is a very capable and professional company with techs like Adam going above and beyond to ensure a very positive customer experience.... AAAAA+++++

  • Review 11 (2024-04-08 - Rating: 5)

    Josh from Witmer has been to our house several times for various issues. He just replaced our sump pumps after our basement flooded and needs to be completely gutted. But we trust Josh and Witmers judgment for anything involving plumping! It is hard to find trustworthy vendors and Josh/Witmer is definitely one of the few! Thank you for all your constant help!

  • Review 12 (2023-09-25 - Rating: 5)

    Josh was very professional his work was clean and he was honest. I feel he represents the service I’ve come to expect from Witmer. They have always stood behind their work from my install to the 1 year service check today. Thanks very much

  • Review 13 (2024-04-29 - Rating: 5)

    Love having Witmer Company service my home recommend them to anybody who needs heating or cooling for their home if they make a mistake, they fix it and they make sure it’s right they rarely make them but just putting that out there. Very good service. I wouldn’t go with anyone else very happy with them

  • Review 14 (2024-06-05 - Rating: 5)

    Absolutely 20 star job! Went above and beyond!! It is greatly appreciated!! So you have my business going forward!! I will tell my neighbors about your excellent workmanship!! May GOD bless you and your employees!! Just had a service call today June 5,2024 Josh was here one hour ahead of schedule n was done n fixed my A/C within 15 minutes. Amazing job 👏👏👏!! Again may GOD KEEP BLESSING YOU N YOUR EMPLOYEES! THANK YOU!!

  • Review 15 (2024-04-30 - Rating: 5)

    Adam, the service tech, was friendly and very knowlagable. He diagnosed the problem quickly, then explained all the possible repair options. I was very happy.

  • Review 16 (2024-11-19 - Rating: 5)

    I am grateful that this company has honesty and integrity- they were relentless in efforts to solve my heating unit issue. Special thanks to Josh, Louis, Eric and John.Because of how you conduct your business is why I WILL suggest you to others .

  • Review 17 (2020-05-20 - Rating: 5)

    Service scheduling was very helpful and accommodating. Ryan was our technician and he was very knowledgeable and explained everything needed to make the repairs. He was following the proper Covid-19 guidelines for entering our home. Repairs were made and we will have a cool home for the upcoming summer! Thanks!

  • Review 18 (2024-09-04 - Rating: 5)

    Great experience! Friendly, informative, knowledgeable, and professional! A+

  • Review 19 (2020-05-11 - Rating: 5)

    We called to schedule a tune up on a Friday and was able to get a Monday morning appointment. Our technician (Adam) kept us informed of when he was going to arrive, the work is was doing while here, all PPE needed and precautions due to the virus were in place. Booties were worn to keep the house clean and a copy of all work performed was provided for reference. Overall, we were pleased with the professionalism, promptness and service provided.

  • Review 20 (2023-04-14 - Rating: 5)

    Ryan did a great job on our Heater/Air Conditioner check up. He was very professional, courteous, and informative. I would recommend Wimmer Company to anyone that needed their service. You are the best by far. Thank you. Martin & Sandi

  • Review 21 (2023-10-23 - Rating: 5)

    Josh provided us with great service. He was on time, pleasant and quickly and professionally completed our service call.

  • Review 22 (2024-06-10 - Rating: 5)

    Friendly technician who told me a price before he did anything which, to me, is an important piece. AC on blast now!

  • Review 23 (2023-03-08 - Rating: 5)

    This is the third or fourth time Ryan has preformed work at our house. As usual he did an excellent job. Ryan is very knowledgeable and very efficient. Your business is very lucky to have an employee like Ryan. Thanks for the great service.

  • Review 24 (2020-04-03 - Rating: 5)

    Eric, once again, showed up and performed the job expertly! I am very appreciative of the value that he brings to my home. He does the work and the job area is clean and I am confident that the work performed is done correctly. Thanks Eric for your professionalism and care in my home!

  • Review 25 (2019-07-10 - Rating: 5)

    I have used their services for the past five or six years. They’ve always done a good job. But wow they knocked it out of the park recently. They put in a gas hot water heater earlier this year. Through no fault of their own the heater just didn’t work right. I was concerned and told John the head of service. He said no matter what we will do the right thing even replace it if we have to to make things totally right. Just a few weeks ago they came out and totally replaced the system. Thank you to them for keeping their word and for running their business the right way.

  • Review 26 (2021-04-21 - Rating: 5)

    It was a pleasure for the witmer company to do my two new ac installations. Thanks so much from Jeff coming out and given me a quote on them,to eric and lewis coming out to install them.Everyone was professional and very handy on all there information. I would really recommend the witmer company again.

  • Review 27 (2024-06-18 - Rating: 5)

    I highly recommend Witmers. The woman on the phone was friendly and helpful and Eric was fantastic. They came today when I only called this morning. It is a heat wave and I now have air conditioning again. He also fixed some things that the company that installed my unit did wrong. He found that the pipe that went though the crawl space had no insulation and 92 degree air was pouring into my house. He turned down the fan speed so that I could have a conversation when the system was running. This change made my system much more efficient and immediately started pulling the moisture out of the air. He also found that there was too much coolant in the system which is what caused the problem and could have ruined the condenser. He also explained so much to me about how the system works and how to decide the most efficient way to run the system. I am getting a service contract with them and only wish I had had them do the initial installation. Also their price was extremely reasonable. I would give them ten stars out of five if I could

  • Review 28 (2024-01-11 - Rating: 5)

    Great experiences with both Eric and Josh. They diagnosed my problem and took care of me and highly recommend their services.

  • Review 29 (2024-06-29 - Rating: 5)

    Our AC system stopped working on a Wednesday. The office answered right away and got us on the schedule the next day. It was an easy fix and up and running within 10 minutes of the service technician being here. Everyone was courteous and friendly. Would definitely recommend!

  • Review 30 (2021-02-10 - Rating: 5)

    We had a clog outside the house which was causing backups in the home to where we couldn’t use any water or toilets. We tried to get an emergency call last night from other companies and they either didn’t answer or couldn’t come till a few days out. So we looked outside of ephrata area and found the witmer company. We called and in less then an hour Keith came out and got our clog fixed in half hour. Very affordable to come out and service will definitely be using this company for any and all future services with plumbing heating and cooling.

  • Review 31 (2023-07-26 - Rating: 5)

    We will definitely be using this company in the future! Very professional and did thorough checks of both systems for a really good price!

  • Review 32 (2020-05-26 - Rating: 5)

    Great company first time using them we had a bad relay fixed it no problem and no over charging our service tech Josh was fantastic we are now customers for life because of the great work and professionalism. Thanks Guys see you for our servicing next.

  • Review 33 (2022-09-24 - Rating: 5)

    I had the Whitmer company install and service my heat pump now for 13 years and you could not ask for a better company. Technician are always very friendly and professional wearing booties every time they enter your house. I would highly recommend the Whitmer company to any body looking for an HVAC company.

  • Review 34 (2020-03-30 - Rating: 5)

    The guys installing my new system were very friendly and professional! They explained everything to me that I needed to know about the new system! I have been using them for years and I would reccomend them to anyone!

  • Review 35 (2023-07-21 - Rating: 5)

    Great guy! Asset to your company. Promo appointment. Arrived on time.Home run for you guys

  • Review 36 (2020-03-05 - Rating: 4)

    I had an issue with the cost for a 30 minute service call. I called and spoke with John who addressed my concern to my satisfaction. I am once again a happy Witmer customer

  • Review 37 (2022-04-11 - Rating: 5)

    Had a radiator leak late in the evening and the on-call tech made it out in great time to resolve the issue and I am very grateful.

  • Review 38 (2022-12-26 - Rating: 5)

    Have dealt with Witmer Co for many years always honest and reliable. Great service have recommended them to many family and friends.

  • Review 39 (2024-06-28 - Rating: 5)

    Josh and The witmer company always great service

  • Review 40 (2024-06-06 - Rating: 5)

    We have been using Witmer for years and we are very pleased with them every single time, they are always friendly and know their stuff!

  • Review 41 (2024-05-29 - Rating: 5)

    Professional employees. Explained our new system, asked us if we had questions. Clean and quick

  • Review 42 (2023-10-25 - Rating: 5)

    Josh serviced our furnace last year and did again this year. Prompt service!

  • Review 43 (2020-05-28 - Rating: 5)

    We have been dealing with The Witmer Company for over 20 years and have never been disappointed so very nice and professional and always on time.

  • Review 44 (2023-05-02 - Rating: 5)

    Josh is very customer friendly and always does a thorough job

  • Review 45 (2019-09-03 - Rating: 5)

    Very pleased...prompt service and knowledgable tech. Will definitely use them again if the need arises

  • Review 46 (2024-03-22 - Rating: 5)

    Adam was great! He was friendly and handled the problem efficiently!

  • Review 47 (2024-03-27 - Rating: 5)

    Adam did a good job and was professional.

  • Review 48 (2022-04-24 - Rating: 5)

    They are always prompt. They do a good job and the staff is always pleasant.

  • Review 49 (2023-05-17 - Rating: 5)

    Ours was a big job. Witmer listened to concerns and came up with a system that met our needs. They had to repair what previous installer did incorrectly and we can already feel the difference. Heating and cooling is evenly distributed and air is fresh and clean. Took awhile to schedule and get equipment but this was out of their control. Overall very satisfied and would recommend.

  • Review 50 (2023-04-05 - Rating: 5)

    Everything was just as they promised. Wonderful to work with them.

  • Review 51 (2020-07-12 - Rating: 5)

    Ryan was quick to come to my house and fixed my AC just as quick.

  • Review 52 (2023-07-07 - Rating: 5)

    Witmer provides quality service, very knowledgeable technician, and very reasonable prices. Highly recommend.

  • Review 53 (2023-10-23 - Rating: 5)

    Josh was professional and understanding. He worked efficiently

  • Review 54 (2020-04-08 - Rating: 5)

    Great service. I would recommend Eric for your plumbing needs.

  • Review 55 (2020-06-16 - Rating: 5)

    Technician explained and answered all questions in very professional manorHave used their service for many years

  • Review 56 (2020-12-02 - Rating: 5)

    Jeff is one of those rare guys who will care about your project as much as you do, including that you get a good price. Have done many projects with him over the years and each time leaves me feeling better. Andy and John have been great as well. Always there for you!

  • Review 57 (2020-07-20 - Rating: 5)

    Fast, fast, FAST! They came within two weeks in the busier season as our unit died right as it was starting to get hot outside. They didn’t make us feel bad for not checking the unit back in January, and it was an attic unit too! Very professional and clean, I would hire them again in a heart beat!

  • Review 58 (2020-09-30 - Rating: 5)

    Ryan did a great job look at what was needed to be done and did it quickly. He explained what would be on my nice to do eventually list as well. But didn’t get at all pushy about doing more than what was needed.

  • Review 59 (2022-06-02 - Rating: 5)

    Very professional and did an excellent.job.

  • Review 60 (2020-12-21 - Rating: 5)

    Small business with self pride!! We have used this company more than once.

  • Review 61 (2022-11-04 - Rating: 5)

    Great service from Luis highly recommended

  • Review 62 (2019-05-08 - Rating: 5)

    Excellent work!!! I definitely recommend it .

  • Review 63 (2021-07-29 - Rating: 5)

    Great Job

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