UDG Services LLC

Located in Muskegon, Michigan

Address: 281 S Buys Rd, Muskegon, MI 49445, United States

Phone: +1 231-533-2900

Rating: 5

Services

Identifies as veteran-owned
Online estimates
Language assistance
Credit cards
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-18 - Rating: 5)
Good company to work with! Greg is very friendly, knowledgeable and respectful of women! He explained what was wrong with my family members 24 year old GE Profile washer and answered all our questions. Highly recommend.

Review 2 (2024-12-26 - Rating: 5)
Greg and UDG services came through for us just before the Holidays. Grateful for their quick response and professionalism through the entire customer journey. From booking online, to Greg showing us the faulty parts within our appliance and the parts needed to repair, the entire process was easy and completely transparent.Grateful for UDG Services and their top notch service!

Review 3 (2024-11-07 - Rating: 5)
Greg from UDG Service worked on my clothes washer through the warranty. It had stopped in mid cycle. He checked into the cause, ordered the parts, had them shipped to me. I informed UDG the morning the parts arrived and Greg had the washer running by 12 noon. Awesome working with them. Highly recommend.M.Lohr

Review 4 (2024-12-21 - Rating: 5)
Chris was very friendly, professional and prompt. He came out to look at my dishwasher in less than 24 hours, I was even able to book my appointment online. I highly recommend UDG Services!!!

Review 5 (2024-11-29 - Rating: 5)
Initially there was some miscommunication and no follow up appointment was made to make our repair. As soon as UDG was made aware of the issue they were very apologetic and quick to order the part and fix our stove. Excellent, professional, and friendly communication throughout the rest of the process.

Review 6 (2024-12-31 - Rating: 5)
Greg not only fixed the dryer but did a very thorough clean out of the lint from the inside of the dryer and the vent lines. First load after dried quicker.

Review 7 (2024-12-10 - Rating: 5)
Since were a bit rural we always struggle finding somebody to service us on short notice when things go bad, but they were able to get somebody out to us to fix our washer within 24h!Friendly, capable, and honest service--will definitely be calling them first next time something breaks!

Review 8 (2024-09-10 - Rating: 5)
Highly recommend! They were able to set up an appointment the day after I called. They figured out the problem and ordered the part and got the job done. Gavin was very professional. Other companies we called before calling UDG Services never got back to us.

Review 9 (2024-10-10 - Rating: 5)
Very professional. Great communication, prompt service, and thorough diagnostic of my fridges problems. Best pricing I found of all the places I called, too. The part needed wasnt in stock, but they ordered it on Tuesday. It already arrived by Thurdsay morning and we are working to schedule a time to finish the repair. Totally going to use them again if I need an appliance repaired!100% would recommend.

Review 10 (2024-09-24 - Rating: 5)
Gavin was hard working and thorough, but the problem was misdiagnosed and the wrong part was ordered. We will await news on timer price and availability.Once the problem was correctly identified, the company really went out of their way to make sure that the problem was solved. We will definitely use Greg and/or Gavin and UDG again in the future. They also fix other appliances too, and we will keep them at the top of our list.

Review 11 (2024-08-27 - Rating: 5)
UDG gave notice they received service order and would be here in 1-2 days. Shortly thereafter, they noted that they could come on the first day and asked if proposed timing would work for us. Subsequently, they arrived at start of the time window, performed the repairs, validated the working of the range, cleaned up and thanked us for the opportunity to be of service. It could not have gone any better.

Review 12 (2024-09-13 - Rating: 5)
They had to come out 3 times to fix the squeak from my dryer. The 2nd time was with the belt and rollers to fix it. They rested it and it sounded fine and left. They left the dryer on fluf and when it automatically started, it made a horrible screeching sound. I called the tech right back. He thought he knew what it was and could pick up the part. He offered to come right back to install it, but we were leaving home, so he rescheduled for the second business day and came out when he said he would. The techs were very pleasant and anxious to make everything right. I wouldnt hesitate to recommend them.9/12/24 Dryer has continued to squeak and squeal at varying times so I called UDG back. They scheduled our service for the next day. Chris came out at the beginning of the hour window and had the problem diagnosed and fixed within an hour and didnt charge us. He was great, so polite and pleasant. AND the dryer really seems to be fixed. Thank you, Chris!9/13/24 Chris had warned us that the fix might only be temporary. It was good for 1 load. I called UDG today to tell them that part would have to be replaced after all. Josh was so kind on the phone and told me hed order the part and they would be out Monday. Chris called me 5 min later to say he had the part and was on his way. He was hear within minutes and had it fixed in no time. I highly recommend UDG. Thanks, Chris.

Review 13 (2024-11-03 - Rating: 5)
Great company to do business with! Greg got my refrigerator back up and running, saving me over $1000.00. I would use them over any other appliance repair company in West Michigan!

Review 14 (2024-11-21 - Rating: 5)
Greg was very knowledgeable about the issue with my fridge and got it fixed within a timely manner. Happy with the service he provided and the knowledge he shared.

Review 15 (2024-10-30 - Rating: 5)
My experience with this company exceeded my expectations. Service technician was pleasant, informed and professional. Explained process so I could understand, job was completed as promised. I would call them again.

Review 16 (2024-11-14 - Rating: 5)
Showed up the same day I called, got the part ordered and the next day came back and installed it. Washing machine now works !!! I would highly recommend. Great customer service.

Review 17 (2024-12-30 - Rating: 5)
Our experience with UDG was totally positive....we recommend this appliance repair service and will use them again in the future.

Review 18 (2024-12-06 - Rating: 5)
Greg is great! Came out when he said hed be there and had my issue fixed up in minutes. 100% A+. Thank you!

Review 19 (2024-07-26 - Rating: 5)
Chris did a great job identifying and repairing the issue with our washing machine. He was on time, polite and very patient with us. I highly recommend!

Review 20 (2024-06-08 - Rating: 5)
We had an issue with the dishwasher and the guys at UDG came out and were very professional! I had texts as to arrival time and they were quick to figure out the problem, the new part was ordered and installed a day later ( hard to do with Kitchen Aid appliances ). We had another issue arise ( completely unrelated ) .. I text Chris from UDG at 9:00 p.m. and he got right back to us and set me up with a next day appointment!Second issue resolved very quickly and they were kind enough to give us a discount on price… if you ever have an appliance issue and don’t make UDG your first call, you can only blame yourself! Thanks UDG… you’ve earned a loyal customer

Review 21 (2024-08-30 - Rating: 5)
Greg was prompt in his response and very timely in the repair work. He cleaned up any mess and was very professional in his work. Highly recommend!!!

Review 22 (2024-12-06 - Rating: 5)
Efficient and excellent service. Reasonably priced repair. Greg was super friendly too! Definitely recommend.

Review 23 (2024-04-19 - Rating: 5)
Excellent service! Very kind and trustworthy gentlemen! A veteran-owned company, respect was evident!I was impressed with the detailed inspection of the problem with my LG Dishwasher! The recommended part came in quickly and the repair was successful! The cost of the first service call was deducted from the total. The machine works like new. Other places I had called had told me it wasn’t worth repairing because it was LG. I appreciate the extra effort to save this favorite dishwasher! Will use them for other appliance repairs as well!

Review 24 (2024-08-29 - Rating: 5)
Joshua, Owen and Gavin were life-savers today! Other companies gave me service dates at least 5 days away but UDG took my call, scheduled a crew and had my refrigerator running in 4 hours!!

Review 25 (2024-09-12 - Rating: 5)
Nick came out within 24 hours to diagnose a problem with our Bosch dishwasher. He quickly diagnosed the problem, listening carefully to the history we gave. He recommended that it would probably be more financially expedient to replace it. We asked him to recommend a brand and a place to buy it. He even looked it up online for us. He was extremely helpful and took time to listen and answer questions. Also, after being asked He told us their services. I called them back within a week to set up an appointment to get our dryer vent cleaned. He offered me the next day or day after. He came out at appointed time and did an excellent, thorough job. We were very pleased and will definitely use them again. Reasonably priced. Nick was great.

Review 26 (2025-01-07 - Rating: 5)
Chris did a great job, friendly and explained everything that needed to be done in a timely manner

Review 27 (2024-08-06 - Rating: 5)
Mr. Cooper is knowledgeable and incredibly kind. He will be our new go to for any appliance repair needs in the future. Highly recommend!

Review 28 (2024-07-17 - Rating: 5)
Thank you so much for your service. I really appreciated Chris and his skill and his great demeanor as he worked on my appliance and fixed it. I will definitely do business with your service in the future. God bless !

Review 29 (2024-11-21 - Rating: 5)
Highly knowledgeable and professional. Went way above and beyond my expectations. I would highly recommend this company

Review 30 (2024-04-26 - Rating: 5)
Greg was able to get my washer working again but was very honest in saying it was on its last leg and was not worth investing money into repair. Gave me tips on buying a new one. He even called back a couple days later to see if it was still working.Would highly recommend this company!

Review 31 (2024-09-21 - Rating: 5)
Professional and friendly team from start to finish. The technician was knowledgeable and took the time to explain everything clearly. I highly recommend!

Review 32 (2024-06-19 - Rating: 5)
1st class experience. Arrived on time, quickly determined the problem, made the necessary repairs and explained the steps taken to resolve the problem. Would recommend again without hesitation. We are now big fans of UDG!

Review 33 (2024-07-12 - Rating: 5)
Chris was great in every respect. Highly recommend UDG, especially Chris and his cool worker today. I will be spreading the word in my community.

Review 34 (2024-09-07 - Rating: 5)
Owen and the crew were awesome. Timely service to get our dryer up and running again. Thank you.

Review 35 (2024-01-03 - Rating: 5)
Greg was great to work with. He was able to diagnose the issue with our van and fix it (the alternator) quickly and efficiently! Very happy with his work and would recommend to friends and family.

Review 36 (2024-11-05 - Rating: 5)
Very knowledgeable and fantastic to work with. Our fridge is working again thanks to Greg’s help.

Review 37 (2024-03-01 - Rating: 5)
It was a tough one but Greg made the right call after a thorough troubleshooting!!! He recommended to replace the Mode Shifter and belt for my GE washing machine . Its working now!! Thanks UDG Services!!Awesome job!!

Review 38 (2024-10-14 - Rating: 5)
Chris was very prompt and professional. Got the job done and offered advice on how to keep things running smoothly.

Review 39 (2024-09-02 - Rating: 5)
Friendly, fast response time and communication. Came out on a Holiday at no extra charge. Highly recommend.

Review 40 (2024-03-18 - Rating: 5)
OMGOSH! If you want an Honest, Reliable, Knowledgeable, Professional, Extremely Persistent, Very REASONABLE Priced, And Customer Service The Way It Used To Be!! Then Try UDG Services LLC NICK is The VERY BEST APPLIANCE MAN WE HAVE MET!Try this Company, next time your appliances need service!! UDG Services will make you absolutely thrilled!

Review 41 (2024-09-07 - Rating: 5)
Was very easy to book an appointment. Replace the igniter on the oven and helped fix the oven door.

Review 42 (2024-12-04 - Rating: 5)
Greg Cooper’s service from UDG was fantastic! Will certainly use them in the future!

Review 43 (2024-08-26 - Rating: 5)
Chris and his team were very professional and personable ,so happy we called them!

Review 44 (2022-01-10 - Rating: 5)
Greg was great! He came with his apprentice and they were so kind and thorough! Our dishwasher is back up and running within an hour and the leak was gone. I 100% recommend using them and will definitely be calling again for any other appliance issues that may come our way

Review 45 (2024-10-31 - Rating: 5)
Great experience with Chris, so glad he knows just what to do with this refrigerator.

Review 46 (2024-12-10 - Rating: 5)
Great company, always on time, polite,gets job done,listens to customer

Review 47 (2024-06-17 - Rating: 5)
Great job! Guys Knew exactly where the problem was. doorbell was fixed quickly. Great workers very knowledgeable!

Review 48 (2021-12-09 - Rating: 5)
On three occasions I contacted Greg for appliance repair and once to fix a light fixture. Each time he responded promptly to make an appointment. Greg arrived on time and went immediately to work. He did a perfect job each occasion. His charges are reasonable and his manner very respectful and professional. You cannot find a better service person than Greg. Be confident if you intend to contact him.

Review 49 (2021-12-31 - Rating: 5)
Fantastic service! I called in the evening and our tech (Greg) came the next morning. He even knocked gently on the door so he didn’t wake up my kids. He fixed my dryer quickly and even sent me a link to get a part that he recommended for the lint. I am very impressed and highly recommend using them!

Review 50 (2024-05-23 - Rating: 5)
The staff that cleaned my dryer and refrigerator were all very friendly and helpful. They answered all my questions. I would definitely recommend UDG services.

Review 51 (2024-07-24 - Rating: 5)
Chris was really nice and helped me found out the thing need to be fixed for my clothes washer!

Review 52 (2024-06-11 - Rating: 5)
Prompt service, Greg communicated with me from placing the service call up to completion. Great customer service

Review 53 (2024-05-30 - Rating: 5)
They arrived early, worked fast and got my washing machine working better than ever. They are absolutely fantastic 🤩

Review 54 (2022-01-02 - Rating: 5)
I was so thankful to be put in touch with Greg. He called me back right away and was able to help the very next day. He spent a lot of time and effort in working on my refrigerator and even took the time to clean out the dryer while he was here. Such a great guy and a great company. I will definitely be in contact with him again!

Review 55 (2022-01-25 - Rating: 5)
Greg is awesome and we will be calling him for all of our future appliance repair needs. Our freezer/fridge was starting to go out this week and we called him to troubleshoot. He quickly diagnosed the issue and told us it would not be worth paying him to fix the issue, and it would be more cost effective in the long run to replace our refrigerator. Greg was super helpful and was at our house promptly the next morning to deliver the new refrigerator we ordered and take the old one away. Highly recommend this company!

Review 56 (2024-12-20 - Rating: 5)
Extremely helpful and professional! I would recommend them to anyone.

Review 57 (2022-02-06 - Rating: 5)
Greg was responsive to initial contact. He was spot on time, worked through some issues, ordered parts and had stove fan switch installed in good time. We will use UDG again if needed and will recommend UDG to friends.

Review 58 (2024-12-03 - Rating: 5)
Thank you for fixing our oven. Your company was great to work with. Thanks for taking care of this while we were gone.

Review 59 (2024-05-28 - Rating: 4)
Fixed washer same day which was good, but was pretty expensive and my rug is wet. Happy to have a fixed washer.

Review 60 (2022-01-15 - Rating: 5)
Greg and Team were very kind to work us into their schedule, at a time that was convenient for us, because our refrigerator sounded like it was going to take off. They were on time, professional, informative, courteous and affordable. Highly recommend and would choose them again.

Review 61 (2024-10-31 - Rating: 5)
Awesome. Very friendly and knowledgeable. Definitely recommend

Review 62 (2024-10-18 - Rating: 5)
Greg and Chris did a great job fixing our oven. Professional, courteous and punctual. We will definitely use UDG Services in the future!

Review 63 (2024-11-15 - Rating: 5)
Very professional and kind. Even when my toddlers asked 1,000 questions 🙃

Review 64 (2022-03-16 - Rating: 5)
I had a great experience with UDG Services. I had a dryer problem that was out of the ordinary. UDG successfully diagnosed the complex problem and got my dryer running again in short order. Greg and his team are professional and provide old-school customer service. I recommend them!!

Review 65 (2024-09-30 - Rating: 5)
Professional and did a great job. Highly Recommended

Review 66 (2021-12-10 - Rating: 5)
Called Greg with a unique problem with ducting connected to dryer. He came up with unique solution and also found others issues relating to a bathroom vent. I asked if he did general electrical and said he would take a look at my problem. Another visit and he had fixed my lights in the garage and installed a garage door opener that needed replacing. Great guy, honest and very capable. I think I’ll put him on retainer.

Review 67 (2024-11-08 - Rating: 5)
Great job. Super fast and professional!

Review 68 (2021-12-23 - Rating: 5)
Greg Cooper rocks. I called Greg and since he was in the neighborhood he came right over. Diagnosed and fixed my leaking refrigerator when no other appliance company could. He was personable and competent. I would recommend him in a heartbeat

Review 69 (2024-06-23 - Rating: 5)
Excellent service. On time, knowledgeable, fixed our problem and affordable. What more can you ask for.

Review 70 (2024-08-16 - Rating: 5)
Service call was set up in the same day! On time and courteous.

Review 71 (2024-08-26 - Rating: 4)
Friendly, timely, communicative and honest! We will use again!

Review 72 (2024-06-04 - Rating: 5)
They did a great job, I also like the contact they made with you from start to finish.

Review 73 (2022-03-23 - Rating: 5)
UDG was able to fit me in for a same day appointment, which is so appreciated when an appliance goes out. The problem was quickly diagnosed and the part needed arrived the next day. Thank you UDG for getting my laundry routine back on track!

Review 74 (2022-03-30 - Rating: 5)
I would not hesitate to recommend this company. Donovan was very thorough in checking my freezer out, he diagnosed the problem and gave me a quote quickly. He even wiped out the freezer and helped me put everything back..excellent customer service!

Review 75 (2021-12-10 - Rating: 5)
Greg & his team moved us. to our new house in Williamsburg and Greg installed a new dishwasher for us without any problems. The are a wonderful group of men abd very professional.

Review 76 (2022-01-31 - Rating: 5)
Definitely recommend this company. Not only were they able to come the same day, but theyre extremely friendly and very professional. I wont call anyone else if I need another appliance repair done.

Review 77 (2021-12-23 - Rating: 5)
We have utilized Greg’s service on several occasions, and have referred him to friends. He is very personable. Greg provides a variety of services capably.

Review 78 (2024-07-13 - Rating: 5)
Thank you so mush ,the service was excellent, and the worker was polite and efficient.

Review 79 (2024-03-20 - Rating: 5)
Quick, communicative, professional, and thorough. Grateful for their work and will be calling them again in the future.

Review 80 (2024-09-21 - Rating: 5)
Awesome staff and amazing services!

Review 81 (2024-04-27 - Rating: 5)
Excellent service! Fast and reliable! Would highly recommend! ⭐️

Review 82 (2022-02-19 - Rating: 5)
Thanks for the great service. We highly recommend Greg to repair any of your appliances. Top notch.

Review 83 (2024-11-09 - Rating: 5)
Excellent communication and excellent service!

Review 84 (2024-06-04 - Rating: 5)
Very efficient and professional. Problem solved in minutes, thanks Chris and Owen.

Review 85 (2024-12-23 - Rating: 5)
A major help. Best around

Review 86 (2024-06-27 - Rating: 5)
Diagnosed my LG OLED TV issues in under 30 mins.

Review 87 (2024-06-28 - Rating: 4)
Great service so far and nice pricing

Review 88 (2024-08-22 - Rating: 5)
Fast, professional, clean, courteous

Review 89 (2024-04-10 - Rating: 5)
Responsive, communicative, and personable. Our first experience with UDG has been very pleasant.

Review 90 (2024-03-08 - Rating: 5)
Quick response, very personable and professional. Will definitely utilize their services again!

Review 91 (2024-08-22 - Rating: 5)
Quick and courteous service

Review 92 (2024-12-10 - Rating: 5)
Great service.

Review 93 (2021-12-01 - Rating: 5)
Technician came out and was quick and courteous. Will use in the future when needed.

Review 94 (2021-12-29 - Rating: 5)
Greg is great. Responded very quickly to my message and was here in an hour for the problem with my vent hood. He also worked on my oven and found a loose part which he fixed. Prices are very reasonable. I would definitely use again and recommend

Review 95 (2022-03-15 - Rating: 5)
Very responsive and knowledgeable. Courteous and professional service. Thank you!

Review 96 (2022-02-11 - Rating: 5)
Greg and Donavon gave us amazing service. Early ( with approval) to our appointment. He was fair, Honest and respectful.He could handle kids chattering all about. Family owned and focused business!We will be calling them next time we need appliance help, although hopefully not too soon, lol.