Innovative Air Solutions Inc.

Photo of Innovative Air Solutions Inc.

Located in Mount vernon, New York

Address: 11 Kimball Pl, Mt Vernon, NY 10550, United States

Phone: +1 914-855-1888

Rating: 4.9

Services

  • Wheelchair-accessible entrance
  • Repair services

Categories

  • Plumber
  • Air duct cleaning service
  • Heating contractor
  • Insulation contractor
  • Air conditioning contractor

Photos

Comments

  • Review 1 (2024-11-11 - Rating: 5)

    The team did a fantastic job with my attic insulation. Everything was explained to me in advance and work was performed exactly as discussed. This included removing all old insulation and the mess that had been created as a result of a recent new roof install. Great care was taken to protect the floors and walls during setup and everything was cleaned extremely well at the end. I would highly recommend Innovative for your insulation needs. See before/after below.

  • Review 2 (2024-12-04 - Rating: 5)

    We contracted with Innovative Air Solutions for our attic and crawl basement insulation. From the beginning, John was very knowledgeable and we felt supported. He also spotted a few things that were not up to code in our home and helped us address them. The job was anticipated to take 6 days and was completed in 4. The crew was extremely professional and the end of day clean up job was impeccable. We are very very pleased with the results and the entries service. We will remain loyal customers for any future needs.

  • Review 3 (2024-09-19 - Rating: 5)

    Top notch customer service and work. From my first inquiry regarding insulation, to the initial consultation, moving to actual installation my experience was positive. Team was on-time, friendly, clean and communicated updates regularly! I’ve worked with a lot of contractors and this Company and team stands out at the top. Thank you all around to the company and team!Highly recommended Innovative Air Solutions and John!

  • Review 4 (2024-11-05 - Rating: 5)

    Innovative has been my A/C and heat company for years. They are knowledgable, friendly, efficient, and always explain everything to me so that I can learn and understand how my systems work. Everyone is great, but shout out to Gary and Mark who are terrific. Really smart, great problem solvers, very patient, and so pleasant to have in my home. Oh and their work is meticulous - they clean up so beautifully, you’d never even know there were there. Thank you!!

  • Review 5 (2024-12-05 - Rating: 5)

    Timely and professionally completed insulation work. We are already feeling the improvement in comfort at our home in less than 24 hrs! Joe, Carlos and John were great to deal with.

  • Review 6 (2024-10-15 - Rating: 5)

    Lorenzo, from Innovative Air, did a wonderful job getting our furnace ready for the winter. He was on time, efficient, and very friendly. He was also very patient putting up with some roadwork being done on our street. But even with the inconvenience, he provided service with a big smile. Highly recommended.

  • Review 7 (2024-11-02 - Rating: 5)

    Gary from Innovative Air arrived on time and performed his work quickly and efficiently! I had several questions about the steam boiler he was working on - and our aging hot water heater - and Gary was always knowledgeable and pleased to be of assistance. We will certainly use Innovative Air in the future and will ask to have Gary assigned to any of our projects if he is available.

  • Review 8 (2024-10-07 - Rating: 5)

    Richard was a terrific technician. I appreciated that he took photos to show me the issues in the furnace.Richard just returned to perform the work he suggested last week, and I once again am extremely impressed with both his skill and professionalism. Thank you!!

  • Review 9 (2024-10-03 - Rating: 5)

    Lorenzo did a phenomenal job! I appreciated how timely he was; He arrived prior to our appointment, which was great as we got to briefly discuss what my Heating maintenance appointment would entail of. Lorenzo is extremely knowledgeable and passionate in his trade; what I loved most about Lorenzos service was how he taught/educated me on my home equipment, how to maintain my equipment to prolong its use; and he showed me how to change my air filters. THEY WERE ATROCIOUS!Lorenzo also took before and after pictures to show me what was done. Thank goodness for Innovative Air Solutions for having such a positive, knowledgeable, transparent teamI That is why I became a contract member, I plan to continue to use you guys in the future.Thank you Lorenzo for providing myself and my tenants with heat and thoroughly servicing our HVAC. Looking forward to working together in the summer for the AC.Lastly, thank you to Innovative Air Solutions, Inc for providing stellar customer service, for being so patient and answering all questions I had about the service, being that I was a 1st time customer, and this is my first time owning a house. Lorenzo was great! Innovative Air Solutions definitely earned my business.

  • Review 10 (2024-08-11 - Rating: 5)

    We had a great experience with Innovative Air, and in particular Lorenzo who was the technician that came to our house on a Saturday to service our AC. They were prompt, communicative, upfront about their pricing and the work that was being done. Their timeliness, service, and communication were all outstanding. Highly recommended.

  • Review 11 (2024-12-31 - Rating: 5)

    Julio from InnovativeAir came out to repair a splitter. He was professional and pleasant and got the job done. I highly recommend Julio and InnovativeAir.

  • Review 12 (2024-08-09 - Rating: 5)

    Richard was conscientious, competent and creative as he diagnosed and fixed several issues with our air conditioning. He was consistently upbeat and friendly throughout what was a long engagement. One could not ask for a better experience and that is characteristic of Innovative Air as a company.

  • Review 13 (2024-08-14 - Rating: 5)

    This was the first time I used Innovative Air Solutions for routine maintenance of my central air unit. Mark, the technician, arrived on time. He was very knowledgeable, very competent, very personable, and very willing to respond to all of my questions to my complete satisfaction. Will definitely recommend Innovative and be calling upon them again.

  • Review 14 (2024-11-15 - Rating: 5)

    Julio is extremely professional and efficient in performing HVAC services. He also explains the issues and how best to address them in a very clear manner.

  • Review 15 (2024-11-01 - Rating: 5)

    Lorenzo did a very professional job both explaining technical details. His written report was thorough and helped me understand what was involved in my yearly maintenance contract.

  • Review 16 (2024-10-09 - Rating: 5)

    Innovative Air is Fantastic. From Paul in the office to Lorenzo, our tech, they are professional, diligent, and detail-oriented. They ensure our heating and cooling are running correctly. I highly recommend Innovative.

  • Review 17 (2024-11-25 - Rating: 5)

    Richard came to do my yearly AC Maintenance. He got here nice and early within the reserved window and got the work done without much interruption to my working from home. He reported back on everything looking good and my Heat is now prepped for the winter. He was also very friendly!

  • Review 18 (2024-12-13 - Rating: 5)

    Mark came in. Diagnosed the problem. He eliminated plumbing issues from neighbor and demonstrated how our condensation pump was the culprit. He is conferring with the Director concerning this problem which is occurring in many is the installations in our building. Smart, kind, informative.

  • Review 19 (2024-07-08 - Rating: 5)

    Mark was an excellent service technician who took the time to show us what the issue was and how he was able to solve the problem. His courteous demeanor and clear knowledge of his profession were both greatly appreciated.Highly recommend

  • Review 20 (2024-10-12 - Rating: 5)

    From the Proj Manager John S. to Joseph and his crew, every member of Innovative was kind, courteous and professional. The quality and cleanliness of the work were outstanding.

  • Review 21 (2024-08-06 - Rating: 5)

    Julio was just awesome - very professional, courteous and an expert at his trade. We will n9t be looking beyond you guys , not just for HVAC related issues but also plumbing. Thanks, Julio

  • Review 22 (2024-07-23 - Rating: 5)

    Both Lorenzo and Rene got the big job done neatly and efficiently. Great job! Innovative is a fantastic company, wherein all techs that service our dual Unico a/c system know the products intimately.

  • Review 23 (2024-08-22 - Rating: 5)

    We had Innovative replace our old HVAC and a/c with a heat pump. We could not be happier with the way everyone from Bryan and Paul, to Julio and Miguel went out of their way to make sure we were totally satisfied. Thank you

  • Review 24 (2024-12-27 - Rating: 5)

    They were terrific. Super helpful and focused. Would definitely recommend and use again.

  • Review 25 (2024-11-06 - Rating: 5)

    Mark is an outstanding technician. He has been servicing our AC and furnace very successfully for several years. We could not be more pleased.

  • Review 26 (2024-09-27 - Rating: 5)

    Richard was on time, thorough and seemedto really care about our situation and getting it resolved asap. Also has a good energy with people and dogs!

  • Review 27 (2024-10-18 - Rating: 5)

    Julio was excellent. Took his time, was extremely thorough and explained everything in a way that I understood. Above and beyond, thanks, Julio!

  • Review 28 (2025-01-03 - Rating: 5)

    Lorenzo did an efficient and excellent job. I would go for them again

  • Review 29 (2024-05-15 - Rating: 5)

    Gary has always been amazing, and he knows this house very well. Innovative Air has helped us for about ten years with many complex improvements, and we trust their guidance and recommendations. It is a solid, reliable, professional organization.

  • Review 30 (2024-08-27 - Rating: 5)

    Mark has helped me out a few times and was very professional and talked me through all of my issues. Very knowledgeable and was able to diagnose and fix my issues very quickly

  • Review 31 (2024-08-05 - Rating: 5)

    Mark was great- showed up promptly (even a little early which was great) he was very thorough with his work and with his explanations for everything that was going on. Also neat and careful.Great guy and great experience

  • Review 32 (2024-12-16 - Rating: 5)

    Knowledgeable, respectful and very pleasant to deal with, arrived early for appointment and was great at communicating the issues at hand, highly recommend

  • Review 33 (2024-10-30 - Rating: 5)

    Lorenzo at Innovative Air has serviced our HVAC for years. He is super professional, pleasant, and competent.

  • Review 34 (2024-01-17 - Rating: 5)

    I can’t say enough good things about Innovative Air and their incredible team. They helped us with diagnosis and a new boiler installation. Start to finish Bryan, Mark, Vern, and Omar was attentive, offering expert advice and keeping us updated, as well as giving fair and transparent pricing. The team did a phenomenal job with the boiler installation with high quality of work, and even cleaned up after the job was complete. I highly recommend them for anyone considering.

  • Review 35 (2024-06-06 - Rating: 5)

    Julio did an excellent and very thorough job getting our AC system ready for the summer. He is also very pleasant and professional. Weve been pleased with our service from Innovative Air.

  • Review 36 (2024-09-13 - Rating: 5)

    Julio was amazing. He took the time to listen to my issues and took the extra step to call Mitsubishi support to trouble shoot.

  • Review 37 (2024-07-14 - Rating: 5)

    Very professional and nice. Lorenzo went above and beyond to make sure we had AC tonight even though they need to come back and replace a zone panel tomorrow. Highly recommend!

  • Review 38 (2024-02-17 - Rating: 5)

    I had a great experience with Innovative Air Solutions on an attic insulation project and would highly recommend them. From the start, they were highly responsive to emails and calls, conducted a thorough inspection of our house to provide an estimate and patiently answered any questions I had, worked with us on scheduling, thoroughly explained their planned work to us, and for the insulation work itself, did an absolutely amazing job! They were total professionals (and friendly too!) - they worked quickly and cleaned up after each day, went the extra mile on the scope and paid attention to even the smallest details, and the end result was high quality and top-notch.

  • Review 39 (2024-08-15 - Rating: 5)

    Gary arrived on time. He worked diligently to resolve our issues. I highly recommend.

  • Review 40 (2024-07-14 - Rating: 5)

    Lorenzo was very knowledgeable and helpful with our situation. He got to us quick and had everything sorted in about an hour.

  • Review 41 (2024-10-11 - Rating: 5)

    This is one of my favorite companies to work with as a home owner. All the employees are polite, knowledgeable and helpful. Everything runs very well. They have done HVAC maintenance for three years and everytime I am so impressed. This is clearly an old school family run business where they take their reputation seriously and only work with people who they know well.They renovated the attic with full sealing foam where needed, insulation and updated platforms near the units. Once again everything was great. When I noticed some small punctures in the ceiling of the closet from the workmens tools puncturing the drywall from inside the attic I called and the project manager asked me where and to send a pic which I did. The next day we looked inside the closet and you couldnt even see where they were - they had already made the repair and it was perfectly blended into the background. That is NOT a criticism at all. I do not consider it a problem that someone put their tool down while working on a 2 day project. The way it was handled was reassuring and super professional.The attic renovations saved money in the winter as expected with a $6,000 rebate from NYS because Innovative Air hurried and packed their schedule to make the deadline. (Afterwards the rebate went down to $4,000.) They arranged and submitted all the paperwork and everything went off without a hitch. Good luck getting your money back from NYS without professionals who know what theyre doing.I really trust these people. They are not cheap but they are not the most expensive either. Theyre well trained good people who take pride in their work and deserve to be well compensated for maintaining your most impatient asset in top condition. Its a relief to know I can trust them.

  • Review 42 (2024-01-26 - Rating: 5)

    I just signed a contract with Innovative Air Solutions, and I was very pleased with the service, both from Andres in the office and Julio, the technician who serviced my HVAC equipment. Both were efficient and courteous. Julio carefully explained the issues with my equipment and what he was doing to remedy the situation. He also recommended a schedule for future maintenance. Thank you!

  • Review 43 (2024-06-21 - Rating: 5)

    Richard and Lorenzo did a good job, very professional and thorough. This system has leaked coolant for years. We assume the hard-to-find leak has now been repaired finally. If not, you will hear from us.

  • Review 44 (2023-03-28 - Rating: 5)

    Hired Innovative Air to insulate attic in 100+yo house, and would definitely recommend. John did initial quote and kept me updated at all times through final invoice. Rene and Joseph, the installers, were awesome and friendly; clearly took pride in their work to do it right. Pic shows how they prepared and weatherized the attic hatch, and area around it, so it was still accessible after the blown cellulose (for HVAC system access). After finishing, they cleaned the room and stairs so well that when I ran a vacuum myself I could not find anything - from front door through to 3rd floor. Weeks later I put some rockwool in basement, DIY, and found myself wishing I had hired them for that part too...installing insulation is laborous, dusty and dirty work but for my attic project the team did it professionally and in great spirits. Trust them with your next project!

  • Review 45 (2024-10-13 - Rating: 5)

    Julio showed up in the promised window and efficiently completed both a water heater repair and the pre-winter HVAC tuneup. Nice work!

  • Review 46 (2024-08-08 - Rating: 5)

    Mark was Great. He took the time to explain very clearly the situation. He was polite and efficient.ThanksBrian Stanton

  • Review 47 (2024-10-04 - Rating: 5)

    Richard was professional and efficient. He did a really good jobs with my air and heating system.

  • Review 48 (2024-07-29 - Rating: 5)

    I would highly recommend this company for your HVAC needs. Julio was very professional and quickly diagnosed the problem with our system and provided different options . The level and speed of service provided was outstanding, and I will definitely be using these guys again in the future. They always deliver top-notch service. Highly recommended!

  • Review 49 (2024-03-22 - Rating: 5)

    Wonderful experience - our house is properly insulated now and the team did a great job keeping everything clean and tidy during and after the work. John was really great at keeping us coordinating all of the paperwork and scheduling - I would definitely use them again!

  • Review 50 (2024-05-08 - Rating: 5)

    Innovative Air and Lorenzo are both very professional! I have used Innovative Air for at least 15 years - they are always on time, fair, informative. I highly recommend them and every technician has been so professional, kind, considerate and trustful.

  • Review 51 (2024-03-07 - Rating: 5)

    We have used innovative air for two large projects in our home- installing a new hot water heater and adding cellulose insulation to several walls. They have been incredibly easy to communicate with, punctual, professional and reasonably priced. Will continue to use. Highly recommend!

  • Review 52 (2024-01-17 - Rating: 5)

    Bryan and the Innovative Air team were great to work with to help get a ductless AC/Heat system installed at my home. They worked with me to satisfy all of my requirements and requests, The Install was fast and seamless. They were also a tremendous help with making the permitting process smooth and easy even though my municipality is notoriously slow and difficult to get things approved.Id absolutely recommend working the Innovative Air team again.

  • Review 53 (2023-07-31 - Rating: 5)

    Mark was exceptional, knowledgeable and courteous. I give him a “10”. I had a service call first but couldn’t fix the problem. This visit the compressor replaced. The office managers were also informative and courteous. My only issue is I thought them pricey on the labor otherwise good job.

  • Review 54 (2024-03-29 - Rating: 5)

    Innovative Air replaced my furnace and air conditioner 11 years ago and its worked great since. I had been neglecting it for a number of years and finally called for a check up. Mark from Innovative Air did a great job getting my system ready for the summer, and didnt complain about the extra cleaning from my neglect.

  • Review 55 (2024-08-13 - Rating: 5)

    Easy to schedule online. Great communication. Arrived promptly and completed maintenance without trying to oversell things.

  • Review 56 (2024-02-23 - Rating: 5)

    My technician, Mark, was great. He identified the problem, made recommendations, and fixed a problem with no delay. He walked me step-by-step with what needs to be done and what cost it would incur. When done, the space was left clean and I felt reassured that he did a great job.

  • Review 57 (2023-11-02 - Rating: 5)

    Innovative Air has been immensely helpful to our family as we navigate furnace issues in our new home. Mark, the technician, was knowledgeable, thorough, and generous with his time. Andres was responsive and immediately empathetic to our situation (baby in the house during a cold snap) and got us in the schedule the same day on two different occasions. Cannot recommend more highly.

  • Review 58 (2023-10-27 - Rating: 5)

    I highly recommend Innovative Air Solutions! We had them insulate our attic and vent our bathroom fans to the outside. When John came to give us a quote, he explained everything he wanted to do and why. I really appreciated his professional recommendations and explanations. He found us a great rebate so we could actually afford the work. Joe and the rest of the team were very professional, polite, and did a very thorough job. I like that they walked us through all the details of the work they did at the end of each day. They also cleaned up well at the end of the job. We thought it would be a 3-4 day job that would take at least a couple weeks to schedule, but they were able to fit us in the same week we got the ConEd rebate pre-approval, and finished in 2 days! This is huge for us, since our house is a new purchase and were trying to get moved in asap. Thanks again, guys!

  • Review 59 (2023-10-08 - Rating: 5)

    I contacted John about installing cellulose insulation in my attic. He was very responsive, and came over immediately to discuss the job. In contrast to other companies, John actually spent time inspecting the attic, and I very much appreciated his knowledgeable discussion. John was in frequent communication throughout the job.They got me on the schedule quickly, removed all my old fiberglass batt insulation in the attic, and replaced with cellulose. Incredibly during all that work, there was no mess! It was a big job, and it has made a huge difference already. The house is much quieter and less humid. Looking forward to a warmer winter.The crew did a amazing job sealing up the attic, and the new work looks fantastic. Im really impressed with the care and effort the crew put in. The crew are extremely professional, and wonderful to work with, shout out to Joe!

  • Review 60 (2023-08-12 - Rating: 5)

    I recently had my attic insulated by Innovative Air Solutions and was extremely satisfied with the service. John, came to my home and and walked us through the entire process from start to finish. He was always available to answer questions and worked with us from start to finish. The crew that came to perform the work was very professional and neat. They explained each step of the process as well as left the home broom swept each day. They are used all precautions to make sure the house was kept clear of dust and dirt. In addition, they always showed up on time and the work they completed was excellent. I would highly recommend this company if you need your attic insulated.

  • Review 61 (2024-01-21 - Rating: 5)

    Innovative air did a great job sealing my attic. They were very professional, thorough and cleaned up at the end of everyday! So happy with their work, looking forward to working with them on other home improvements.

  • Review 62 (2024-09-17 - Rating: 5)

    Gary and his assistant were on time. They worked diligently cleaning and checking out our heating systems, getting them ready for the heating season. He did discover an issue which he explained and told us options for repair. We would highly recommend them.

  • Review 63 (2024-07-24 - Rating: 5)

    Gary is a very experienced and knowledgeable technician. He took his time and did a thorough & careful inspection

  • Review 64 (2024-12-26 - Rating: 5)

    Mark provided the service we needed, with efficiency and expertise.

  • Review 65 (2024-01-18 - Rating: 5)

    I hired Innovative Air to airseal my attic and replace my old insulation and they did a fantastic job. I cant recommend them enough - very knowledgeable and friendly team. The attic renovation made an immediate change in the amount of heat my split level and upstairs rooms retain in the winter. Im sure well see the flip side with the A/C in the summer.

  • Review 66 (2019-01-29 - Rating: 5)

    As a Commercial Photographer I run some big productions for my clients and the most important aspect of producing an excellent job is a Great Team. Innovative has that. Experienced, thorough & very detailed oriented, communicative, and a great clean up at the end of the day was much appreciated. Trane forced hot air & AC system + 18k BTU mini-split, Heat & AC. Works like a charm. Price point was right on.

  • Review 67 (2024-08-13 - Rating: 5)

    Quick, experienced and knowledgeable service calls. Explains everything in great details based on his years of experirence.

  • Review 68 (2024-01-25 - Rating: 5)

    Thank you to Ramdy, Vernon, John, Bryan, and all the amazing professionals that worked on our split duct project. Installment was seamless and everyone was extremely professional and friendly. The gentleman made sure to drape our floors and do plenty of dust mitigation. Ramdy even hand-cleaned our floors to shine before he left! Would highly recommend you give this company a call for your heating and cooling needs!

  • Review 69 (2024-08-12 - Rating: 5)

    Julio and Lorenzo are consummate professionals who work hard to resolve issues. It’s a pleasure working with them!

  • Review 70 (2023-09-18 - Rating: 5)

    Absolute pleasure to deal with! John made us aware of a grant that we never wouldve known about that cut our expense in half. The workers worked neatly and were respectful. Best experience! Would definitely use them again!

  • Review 71 (2024-06-07 - Rating: 5)

    Annual maintenance service on A/C is done on 6/7/24, and the service technician Mark was punctual and very professional. Innovative Air Solutions Inc. is recommended for anyone seeking reliable HVAC services.

  • Review 72 (2024-03-19 - Rating: 5)

    Thank you John, Joseph, Carlos and team for doing such an incredible job installing cellulose insulation in our attic! They cleaned out our old insulation, took out an unworking whole house fan, did air sealing, added an insulation cover to the attic door and added new cellulose.They also proactively helped us reconfigure a poorly-planned vent system, proposing a solution, adding new ducts and even coming back to connect the ducts to the new vents after the actual insulation job was complete.They were professional, communicative, made sure we understood what was happening at every step, and even ended a day ahead of schedule.They also take care of filing the ConEd rebate paperwork.

  • Review 73 (2024-06-10 - Rating: 5)

    The Innovative Air team are great! Professional, knowledgeable, and efficient. Highly recommend if you have any heating or cooling needs.

  • Review 74 (2024-12-24 - Rating: 5)

    Julio is fabulous. Thorough, friendly, and very helpful. Thank you.

  • Review 75 (2024-10-03 - Rating: 5)

    Gary is great to work with..........personable, patient and helpful in answering questions and following up.

  • Review 76 (2023-12-21 - Rating: 5)

    Mark did a great job. Called to schedule a good time, came in the expected window, and was quick and efficient. Added bonus was that he reminded me to turn off my hoses for the winter :-)

  • Review 77 (2023-05-01 - Rating: 5)

    Innovative Air could not have been more helpful and professional. The technician, Mark, thoroughly inspected each system and patiently explained what he saw and what needed to be fixed. He refused to charge me until he got down to the bottom of the issue, even though he had to come back after the weekend (and he had spent many hours at the house on a Friday.) It was very clear right away that Mark was very knowledgeable about the system and what needed to be done. Highly recommended!!!

  • Review 78 (2023-10-25 - Rating: 5)

    Incredible experience! Crawlspace insulation for our ENTIRE HOME completed in 2 days! This team was efficient, thorough and tested for success before and after the project was done! The rate was fare in the marketplace of air control, too! I cannot express the detail with the cleanliness as well- everything was draped delicately and the house left as if they were never here- execpt for the new insulation! 5 stars all around!

  • Review 79 (2024-07-23 - Rating: 5)

    A/C stopped working, Innovative came by the next day and fixed the starter on the unit on the spot and checked out everything else for a fair and reasonable price.

  • Review 80 (2024-01-24 - Rating: 5)

    Julio is very thorough and makes sure you really understand what he did and how to look after your system. I have known him so many years that I wanted to do a review so he is recognized. Thank you.

  • Review 81 (2024-07-30 - Rating: 5)

    He knows our system, and was able to get it up and running again in about an hour. Delighted with his performance.

  • Review 82 (2023-12-28 - Rating: 5)

    They quickly responded to my request for service, gave me a comprehensive breakdown of the work that needed to be done, and delivered a great final product. I have used them to insulate my attic as well as to maintain my central air. Highly recommend them for any hvac work.

  • Review 83 (2024-07-29 - Rating: 5)

    Excellent and thorough service as always. Julio was fantastic. Came late on a Sunday in a pinch and quickly resolved our issue.

  • Review 84 (2022-12-12 - Rating: 5)

    Mark did a great job. He diagnosed the problems with my system and fixed them efficiently. I have had some years of experience with Innovative Air Solutions and have always found their work and the experience of dealing with them to be of the highest quality. They deserve my highest recommendation.

  • Review 85 (2023-08-20 - Rating: 5)

    John and his team were knowledgeable, professional and communicative throughout the entire project. They filled the attic with insulation and I felt a huge difference as soon as they were done. They left both the attic and the basement in a better condition than when they started. I would definitely recommend Innovative Air Solutions for any insulation needs.

  • Review 86 (2023-06-19 - Rating: 5)

    The team that came to my house were all professional. They treated my home like theirs, The workmanship was top quality and they cleaned up after they finished. They kept me updated on progress and was always available for questions. Great company.!

  • Review 87 (2024-09-11 - Rating: 5)

    Top notch, assuring, punctual and educated me about my HVAC! Excellent service.

  • Review 88 (2023-03-09 - Rating: 5)

    I find working with Innovative Air to be very easy. They came today within an hour to fix a valve on our boiler that wasn’t working and left us with our basement and first floor nice and warm again. The technician, Mark, took the time to explain exactly what wasn’t working and the repair he was going to do. As usual, a great experience!

  • Review 89 (2024-12-20 - Rating: 5)

    Julio is prompt, professional and very knowledgable. He knows his stuff and kept me informed before, during and after his visit. Five stars!

  • Review 90 (2023-04-10 - Rating: 5)

    For quality work, look no further than Innovative Air. We recently had 2 heat pumps (Daikin & Bosch) installed and couldn’t be more pleased with their workmanship. Very reliable and professional service company. Extremely clean workers, always conscious of not tracking dirt inside. A special “thank you” to Andre, who was able to determine why our newly installed thermostat had a glitch. Knowledgeable workers all around, and a pleasure to do business with.

  • Review 91 (2023-10-20 - Rating: 5)

    I dont usually write reviews, but I felt compelled to share my recent experience with IAS. They recently replaced two central AC compressors and air handlers for me. Bryan, who is exceptionally knowledgeable and patient, came to assess the situation and provide a quote. Within a couple of days, I received one of the most comprehensive, detailed, and easy-to-understand quotes for the job. Although I had received two other estimates from different providers, Bryans professionalism and expertise truly set them apart.The installation was executed flawlessly by the installation technicians (I apologize for not remembering their names). They were some of the most courteous and diligent individuals Ive ever encountered. Everything is now running perfectly, and I am extremely satisfied with the installation. I can wholeheartedly recommend IAS for all your HVAC needs.Additionally, IAS also replaced an old leaky baseboard in my family room, and the work was executed to perfection. Kudos to the whole team!

  • Review 92 (2022-06-04 - Rating: 5)

    On time. Friendly. Competent. Trustworthy. Quite a positive experience. Grateful for their good work. They were highly recommended to me by others in this area and did not fail to meet expectations. Coming from the UK recently it felt pricey to me but I believe it’s normal for this area and almost certainly fair for Westchester, but in my view worth it for the quality. I fully intend to continue using them in future. Just such a relief to have folks who know what they’re doing. Julio was fantastic, by the way. And highly respectful of property. True professionals.

  • Review 93 (2023-11-26 - Rating: 5)

    After dealing with a previous HVAC company that ran me around, Innovative Air came in and finally fixed the root problem in my heat pump system.They were professional through and through. Clear about what they were doing and why. When it looked like some work that might cause sticker-shock was likely they were up front and clear about setting expectations and not surprising me after the fact. Honestly, above and beyond what I would expect.This is all to say though that they did in fact diagnose and fix the root issue Ive been having for almost two years, so I am endlessly appreciative of that.They will be getting my business for HVAC work from now on. Can easily recommend to anyone.

  • Review 94 (2024-06-28 - Rating: 5)

    Gary was very thorough, efficient and respectful. He was very good at explaining the air and heating systems functions. We would gladly recommend him any time. Thank you Gary. Alice and Alex

  • Review 95 (2022-10-25 - Rating: 5)

    Julio was a phenomenal service technician. Not only did he have great communication skills and provided excellent service, but he also provided me with knowledge. He answered all of my questions and gave me great advice about how to perform regular maintenance. He also found and fixed another issue that we didnt know about and was wasting energy and costing us additional money. I would strongly recommend Innovative Air. Thank you Julio!

  • Review 96 (2024-06-12 - Rating: 5)

    We’ve used Innovative for years, to: install new HVAC in our 1896 Victorian (Unico mini duct), replace the boiler, perform repairs, and provide semi-annual servicing. Always a pleasure to work with them. Lots of good technicians. Our favorite, however, is Gary.

  • Review 97 (2023-11-09 - Rating: 5)

    We had Innovative over for HVAC heat maintenance for the beginning of the season. They were checking the system and changing filters. He was very thorough and came across a couple things we had to do in addition to the regular service. Emailed a recap of the job afterwards as well for further reference. Very much appreciate the attention being paid.

  • Review 98 (2023-02-03 - Rating: 5)

    I highly recommend this company to anyone who wants to deal with responsive, knowledgeable experts who explained what was being done and why. They came on time everyday and worked hard and competitively priced. They completely insulated our attic to help us conserve energy because our Con ed bill kept increasing. Thanks Joe- it was a pleasure to work with you and your team!

  • Review 99 (2024-06-06 - Rating: 5)

    Bryan, 1 of the Senior PMs, worked with me in planning out and completing a full replacement of my central air unit and roof condenser because my old unit just was not heating or cooling my place effectively at all. I called other companies, including Petro, and no one would consider helping me until at least April, but Innovative is available all year-round. They addressed all of my heating and cooling concerns, solved an issue I had with cold spots in my place, and the new unit is much more energy efficient. Bryan followed through with the installation team to make sure everything was completed correctly. Everyone was promptly on time and in 2 days, my new unit was up and running and now my place feels so much better. The installation team was very respectful of my place, putting down cloth to protect my floors and furniture, and even vacuumed upon completion of the job. I highly recommend this company for anyones heating and/or cooling needs.Also, Antonio, 1 of the techs, visited me earlier last year to help evaluate my old unit, he was very helpful, polite, on-time, and tuned up my old air unit better for the winter. Highly recommended.Also, Mark really helped me out today with a drainage problem, and informed me of all my options moving forward, he was professional and informative.

  • Review 100 (2024-09-25 - Rating: 5)

    Fantastic job done by Lorenzo ,very thoroughDefinitely recommend

  • Review 101 (2024-05-23 - Rating: 5)

    Lorenzo, the tech who provided my service today, is top-notch. He methodically reviews everything and explains what he’s doing and why he’s doing it. I have complete faith the Lorenzo and Innovative have the customer’s best interests at heart.

  • Review 102 (2023-09-07 - Rating: 5)

    Ive used Innovative for my Unico HVAC system and have always been happy with their work. Most recently, I used them for my air sealing and attic insulation project. Their crew was friendly, answered all my questions and performed their work cleanly and in a timely and efficient manner.

  • Review 103 (2023-10-11 - Rating: 5)

    They tackled a complex insulation with professional analysis, preparation and execution. They promised a complete job and delivered with a fair price. The IA team is excellent and I highly recommend them.

  • Review 104 (2024-07-05 - Rating: 5)

    I wrote the following in 2021. It is every bit as true today as it eas then: Innovative Air is a first-rate company in every respect. They are expert in what they do and a real pleasure to deal with. Innovative’s personnel are unfailingly friendly, courteous, and, above all, skilled. I cannot think of a more service-oriented company. Other service businesses could learn a lot from them.

  • Review 105 (2023-01-13 - Rating: 5)

    John and his team were great. Highly recommend them. They were professional, on- time, and found solutions to the previous owners blunders in venting and insulation. We found the price very reasonable as well.

  • Review 106 (2024-07-01 - Rating: 5)

    Julio was very thorough in going over a very complex A/C system. He checked with me and cleaned an air filter screen not on original list. Outstanding service.

  • Review 107 (2023-08-26 - Rating: 5)

    Weve used Innovative air for over 15 years. They are a pleasure to work with! Always responsive, super reliable and fantastic job! They go the extra mile - great customer service.

  • Review 108 (2023-04-04 - Rating: 5)

    Innovative Air Solutions insulated our attic. They did a fantastic job. I was impressed by their attention to detail and professionalism. We can already tell the difference in our heating bills. We would highly recommend these folks.

  • Review 109 (2024-05-17 - Rating: 5)

    Very professional and knowledgeable. Pleasant personality.He has been here before and is quite thorough in his approach.Thanks again.

  • Review 110 (2022-08-04 - Rating: 5)

    I called early morning to report issue of my AC. They got back to me less than one hour and assigned technician to visit us on the same day. Julio arrived on time, with mask on and put shoe covers when he walked in our house. I was impressed how thoughtful he was. For the job, he diagnosed the issue and fixed it less than half hour. He also marked unit that would help me to indicate which floor it belongs too. We are new for living in a house, Julio share info on what and how often we should do the maintenance. Since he did excellent job and explained everything so well, we asked him do the maintenance job for the HAVC for us. We are very satisfied with his service. If there is one thing I have a concern is the cost of the broken piece. The price I paid for install and purchase the new capacitor is $201, later my husband showed me the capacitor itself only sells as $18 on Amazon…… so if you don’t need the piece right away, its better to shop around. Besides that everything else are great.

  • Review 111 (2023-05-31 - Rating: 5)

    Innovative was a pleasure to work with. They accommodated our scheduling requests and were polite and easy to work with. They completed the jobs to perfection and we would definitely recommend them in the future.

  • Review 112 (2023-02-08 - Rating: 5)

    The service person, Lorenzo Moore was personable, knowledgeable, and explained everything in detail within laymans terms. I highly recommend them. The previous service provider was not only disappointing but was extremely expensivefor doing little work and not fully understanding the Honeywell TrueZone system, nor had a solution to the problem.

  • Review 113 (2024-01-31 - Rating: 5)

    Gary was on time and extraordinarily nice and very knowledgeable and professional.We are happy to have them maintain the HVAC and al things related to the heating and cooling.

  • Review 114 (2023-05-23 - Rating: 5)

    Innovative Air Solutions did a fantastic job insulating my attic. They were very professional, meticulous in their work, handled all the necessary permitting, and were a pleasure to deal with. I recommend them highly.

  • Review 115 (2023-07-03 - Rating: 5)

    Mark arrived on time and quickly diagnosed the problem. He fixed it and we are very satisfied with the work and price. Will definitely use Innovative Air again.

  • Review 116 (2023-01-15 - Rating: 5)

    Innovative Air did a spectacular job on the installation of insulation in our attic. The Supervisor John Sanese, was knowledgeable, easy to work with, took the time to answer all my questions, and showed up regularly to supervise the work being done by his team. All three men on the team were professional, thorough, punctual, and very pleasant. The work was completed on time, the clean up of our home was immaculate, and I could not be happier with the experience. Add to that, Innovatives pricing was extremely competitive. Alan P.

  • Review 117 (2023-07-06 - Rating: 5)

    The experience I had with Innovative Air has always been excellent. The technicians are clean, neat and explained all the work performed. Mark and Julio did a great job.

  • Review 118 (2024-12-05 - Rating: 5)

    Mark was great. He diagnosed the problem and made the fix. Explained what was going on and the importance of bi-annual filter change for the heat pump.

  • Review 119 (2024-07-24 - Rating: 5)

    Lorenzo is professional, polite and knowledgable. He is also on time!

  • Review 120 (2024-02-24 - Rating: 5)

    The company and its workers were all on time, respectful, and clean. The process was explained clearly, and any questions asked was answered in a timely fashion. I highly recommend Innovation Air Soulutions.

  • Review 121 (2023-07-14 - Rating: 5)

    I originally called them late at night with a boiler emergency. A technician on the phone talked me through a fault finding and we fixed it. Today had an air-con call out and equally efficient, courteous and all round great service. Very impressed. Thank you.

  • Review 122 (2021-05-10 - Rating: 5)

    Excellent experience as customer. My water heater stopped working. Mark responded quickly, initially supporting via FaceTime to try to fix the problem remotely which allowed us to diagnose that a thermocouple was not working. He came the following morning and fixed it quickly. Super transparent in every step. Great communication. I am very impressed overall with the customer service experience. congrats!!

  • Review 123 (2023-07-28 - Rating: 5)

    Bryan, the project manager came to the house and reviewed what had to be done. We had the AC upgraded and a completely new heating system installed. They completed the entire job in 4 days. Julio, Mark, Vernon are the names we remember, and all the men who came were on time, polite, masked and booted. We are pleased with this company.

  • Review 124 (2017-08-17 - Rating: 5)

    Highly recommend Innovative Air, knowledgeable, responsive, friendly team who completed a complex job in under a week. Very courteous and detail oriented. Constantly cleaning and making sure they were not in our way during the installation. The man who came to install the thermostat was super helpful and spent time going over the details with me. Trustworthy to leave alone all day and very clean at the end of each day. Would work with them again in the future.

  • Review 125 (2024-07-17 - Rating: 5)

    John was wonderful to work with and responded promptly, gave very fair pricing!

  • Review 126 (2022-02-01 - Rating: 5)

    John did such a thorough evaluation of our house and went over the best option for insulating our home in detail. He advised us to hold off on insulating our attic until we were ready to put Central air in which I thought was honest advice. The installers were so polite, not disruptive and did a great job. Ill be giving them a call when were ready for AC!

  • Review 127 (2021-12-28 - Rating: 5)

    We used Innovative Air Solutions to replace existing insulation in our attic that is part finished and part unfinished and I highly recommend them. John was prompt on scheduling an appointment to review what needed to be done in order to provide an estimate, and spent considerable time with me explaining my options. He turned the estimate around quickly and it came in very reasonable compared to others. After deciding to go with them John kept in me in the loop on scheduling and they were able to start a few days ahead of time in order to finish before Christmas. He even went the extra mile to 1) get a larger dumpster so that we can clear out a lot of junk that we have (not related to the job) and 2) fix a crushed exhaust vent they came across at no extra cost to us. His crew was extremely professional and kept the site clean and me informed along the way. They finished on time and at the estimated cost. You really cant ask for anything better and I am looking forward to using them again in the future for other needs.

  • Review 128 (2022-10-11 - Rating: 5)

    It was a great experience working with John and his company. He and the crew that came to work on the insulation project were very professional and courteous. They answered all my questions and ensured I understood the full process for the install. I would highly recommend them to anyone that has any HVAC or insulation related projects.

  • Review 129 (2024-05-30 - Rating: 5)

    Excellent technician really knowledgeable. Very happy for the services. Really knew what he was doing and explained everything carefully.

  • Review 130 (2022-05-18 - Rating: 5)

    I continue to request Mark for he in my book is the best 05/18/2022. I stand by Innovative for their professionalism & trustworthiness. Thank you Mark & Alex.06/29-2021 important to have a service contract for although we passed our annual maintenance tube-up you know what happens especially during our current heat wave but Innovative walks their life all and within a day Mark was out to the house working on our units. Thanks Mark & Innovative air. Regards, Bruce

  • Review 131 (2022-05-06 - Rating: 5)

    Wonderful company. They were super responsive on the phone, and happily answered my many MANY questions. I absolutely recommend this company. They helped my Aunt and I out with making sure our AC was ready for summer. The tech was on time, honest about additional costs of the filter and refrigerant before using it, and very friendly. Signing up for their annual membership program 👍🏽

  • Review 132 (2022-06-09 - Rating: 5)

    Innovative Air, serviced our A/C units, which we have purchased from them, recently. Booking an appointment was easy. The company was very responsive. The technician, Mr. Julio Rodriguez was very professional, competent and friendly. We are very happy with our purchase and with the service we have received. We highly recommend innovative Air for your HVAC needs.

  • Review 133 (2023-12-11 - Rating: 5)

    The technician Lorenzo was a breath of fresh air. He was very professional and very knowledgeable. He was very familiar with my equipment and handled the job exceptionally well. Its a great relief to have someone come to your home and follow covid 19 guidelines form the beginning and also know what he was doing. He wore booties over his shoes and cleaned area after. I would definitely recommend your business to all.

  • Review 134 (2024-10-25 - Rating: 5)

    Mark is the best technician, I’ve ever had. Extremely knowledgeable and willing to go the extra mile for his clients. Extremely happy with his service.

  • Review 135 (2024-05-20 - Rating: 5)

    Lorenzo texted prior to arrival to ensure we were prepared and did not need to adjust schedule. He supplemented cleanliness standards with foot covering to prevent dirt and dust. He was reasonably efficient in all services and identified a need to have internal cleaning of duct work to improve balanced temperature throughout the house. We welcome Lorenzo’s return. In 6 months to set us up for our winter heating needs

  • Review 136 (2022-11-04 - Rating: 5)

    It was a pleasure working with John and team throughout the process as we had to get our attic and basement insulated. John was communicative, kept us up to speed every step of the way and made recommendations with the needed context as to why we should do xyz vs. simply stating what has to be done as matter of fact. Their promptness, responsiveness, and attention to detail was greatly appreciated throughout. Would return for any additional needs for sure.

  • Review 137 (2022-01-12 - Rating: 5)

    Gary is the best serviceman. He comes in asking questions about your problem and then goes about fixing them. He is nice and always keeps his work area clean. Matt the owner cares that he delivers a quality product. Paul in the service area is always on top of client communication. I recommend them highly.

  • Review 138 (2025-01-07 - Rating: 5)

    Mark is an excellent hvac tech. Knowledgeable - communicates expectations clearly. No curveballs.

  • Review 139 (2021-12-08 - Rating: 5)

    A+ For home insulation work. John is great and responsive. Honest. Fair price. Will tell you what you do need and even talked me out of a few things I probably dont need. The crew were on time, friendly and efficient. Left everything cleaner than they found it. Home is noticeably warmer with new insulation blown into the attic and walls. Highly recommend.

  • Review 140 (2022-10-10 - Rating: 5)

    We had some failing insulation removed and replaced. The crew was on time, polite, and went above and beyond. This is also the first and only time Ive had work or repairs done on the house where the crew left things tidier around the work site than when they arrived - it was so appreciated. I would highly recommend them.

  • Review 141 (2024-12-03 - Rating: 5)

    The technician who came to our home was timely and extremely helpful and knowledgeable. Best HVAC service we have received since buying our home 8 years ago.

  • Review 142 (2023-04-21 - Rating: 5)

    Omar arrived on time & completed the job in a professional & timely manner. Although we thought they were a little pricey, we would use Innovative Air Solutions again.Ron G.

  • Review 143 (2024-01-01 - Rating: 5)

    Most reliable company in Westchester NY. Immediate service on New Years Day. Quickly diagnosed and we had heat and hot water within an hour. It was truly amazing service on all levels. Service manager called before technician came. Technicians called to tell us their ETA. Honest, knowledgeable, and respectful professionals. 100% Recommended ⭐⭐⭐⭐⭐

  • Review 144 (2022-01-17 - Rating: 5)

    Working with Innovative Air Solutions was a great experience because they were responsive from the beginning to the end.John walked us through the process explaining the necessary work that would take place, I would absolutely work with him and his company again. The guys who worked on the installation in the crawlspace was very neat and did a great job as well.

  • Review 145 (2023-10-03 - Rating: 5)

    I needed some insulation in my attic and on my attic door. They arrived on time and Joe and his crew were quick, clean and did a great job. Highly recommend!

  • Review 146 (2021-01-05 - Rating: 5)

    Mark did a very thorough job diagnosing an issue on my heating/cooling unit. He was on time, very polite and professional, and completely thorough. He was willing to think outside of the box, and tried all avenues to fix the problem. He was successful! It was a pleasure working with him!

  • Review 147 (2023-06-19 - Rating: 5)

    Having used another company for a large air source heat pump installation and having a negative experience at the end, I was very cognizant to do even more research when replacing my expired life hot water heater with a heat pump hot water heater. I chose one of the few BPI certified installers, Innovative Air, which translated into expert level technicians. Bryan Smith, Paul Semenza, and the rest of the team responded promptly to my emails and phone calls and performed the change over seamlessly providing clear details on cost, handling permitting and approvals, and made sure the work site was clear of debris and I knew how to operate the hot water heater. When an old plumbing valve (not their install) was leaking they promptly sent someone the next day to repair. I would recommend them with high regard for any an all HVAC and heat pump needs.

  • Review 148 (2023-09-18 - Rating: 5)

    Really great experience with these folks. Ive used them a few times, and I never hesistate to call. They are very thorough and helpful, and I always feel reassured that the issue has been corrected after they leave.

  • Review 149 (2024-01-11 - Rating: 5)

    Mark was very professional, friendly and thorough as always. We’ve always been very happy with the customer service at Innovatove Air whether regular maintenance or repairs. Highly recommend!

  • Review 150 (2023-03-21 - Rating: 5)

    Technician Lorenzo Moore was very thorough and professional when he serviced my natural gas heating system. Innovative Air Solutions offers the best pricing and quality of service; highly recommend!

  • Review 151 (2023-06-27 - Rating: 5)

    I have used these guys for 7 or 8 years after responding to an ad in a Val-Pak mailer.The technicians who come to the house are always polite and professional, but most importantly they are thorough. When I was a new homeowner I asked a TON of questions about how my system worked and the gentleman answered every single one, essentially giving me a HVAC 101 course. And he didn’t mind while I hovered over him to see what he was actually doing. In one instance he gave me some input that led to my tackling a project myself vs. paying a vendor (i.e., them) and saved myself thousands of dollars. And it made me more loyal.I have an annual subscription for my central HVAC system where the guys come in once in the fall and once in the spring. They’re on time. They are patient and they take their time to do their work thoroughly. Because of the regular maintenance I have not had significant issues during the remainder of the year.Once I had a slight dispute with the guys in the office about over-charging something, but ultimately they relented and they seem to have gotten what was once shaky customer service solved.

  • Review 152 (2023-07-31 - Rating: 5)

    Highly recommend the team for their professionalism, quality of service, knowledge and competence, helpful demeanor, understanding of customer needs and empathy. Their integrity and belief in doing the right thing is exemplary - they uphold these values by their actions.Mark very professionally and efficiently diagnosed the root cause of the AC operating intermittently. He methodically eliminated the possibility of a malfunctioning thermostat and deductively narrowed it down to unstable 24 volt ac signal level at the indoor air-handling unit. Mark also educated me about our potential options regarding upgrading to more efficient equipment in the future.Lorenzo was extremely knowledgeable, friendly and courteous. Very efficiently and diligently performed the requisite HVAC maintenance and servicing procedures, while keeping me informed and appraised of the various steps in the sequence. Lorenzo also educated me about the trade offs to consider, in response to my query about upgrading/ improving system capabilities with heat pump and mini- split ductless solutions.Mark was very knowledgeable, courteous, professional and both helpful & patient while educating me to better understand the issues, root-cause and the solution options. Also walked me thru the process he followed to diagnose the problem - to determine that it was a malfunctioning hydronic heating zone valve and not the thermostat. Mark was commendably pet friendly with a very curious 100 lbs furry 4pawed friend who happened to be babysitting us for a couple of weeks :)Mark was very knowledgeable, courteous, professional and both helpful & patient while educating me to better understand the issues, root-cause and the solution options. Also walked me thru the process of registering and programming the installed device. Mark was commendably pet friendly with a very curious 100 lbs furry 4pawed friend who happened to be babysitting us for a couple of weeks :)Gary was very masterful and skilled at analyzing the multiple causes that could have contributed to the problem with the boiler. He very professionally and efficiently identified the root cause and performed the repair. All thru this process, in a friendly and informative manner, Gary educated me about the steps and the reasons/rationale behind them.

  • Review 153 (2024-01-10 - Rating: 5)

    Julio arrived within the appointment time. He was very thorough. He explained what was wrong and fixed the problem.He is an asset to Innovation Air

  • Review 154 (2024-04-03 - Rating: 5)

    Im very pleased with Innovative Air Sol work. Today, Mark came over our home to replace a boiler part. He has been here before to take care of our HVAC. As usual, Mark was knowledgeable, diligent, friendly and he was mindful of cleanness.Thank you, Mark for your work.

  • Review 155 (2023-03-03 - Rating: 5)

    I had over 8 contractors give me quotes and when I asked them to check on the coned rebates being offered none of them looked into the rebates. I wanted quotes for ductwork insulation removal and reinstallation. I contact John’s company and he stopped by to access my situation and told me what was needed. His company provided the correct R-value for the insulation needed and also recommended the subfloor be insulated. I was having a baby soon and he worked around my schedule and his team was very professional and did a great job. I would def recommend him to someone looking to have quality work done.

  • Review 156 (2024-07-17 - Rating: 5)

    I have complete confidence when Mark is the technicianInnovative has been our HVAC company for 19 yearsThe say “professional, proficient…..”. not just a slogan…. THEY ARE from the phone contact to the technician 👍👍👍👍

  • Review 157 (2024-08-01 - Rating: 5)

    Gary has always done an incredible job on our AC system

  • Review 158 (2023-11-20 - Rating: 5)

    Cant say enough about Innovative Airs attic blown-in cellulose insulation. It makes a house feel instantly warmer and for longer. Their crew is professional, friendly, and respective of a home owners space and time.

  • Review 159 (2023-01-22 - Rating: 5)

    Always a pleasant experience with knowledgeable technicians who answer any questions we have about our systems, and do a terrific job looking after a bunch of complicated equipment. Plus they are always really nice guys! Responsive, professional company that weve used for fifteen years, and would highly recommend.

  • Review 160 (2017-09-29 - Rating: 5)

    I worked with John Sanese at Innovative Air Solutions to install insulation in several locations in my home. Throughout the process, John and his team have been very responsive, accommodating, careful and professional. The finished product exceeded my expectations and I have very happy with the service and the result. Highly recommend!

  • Review 161 (2023-08-21 - Rating: 5)

    Matt and his team are extremely responsive and very creative when designing solutions for AC/heating. They are extremely clean and respectful of the homes they work in. Awesome experience all around.

  • Review 162 (2020-06-24 - Rating: 5)

    Innovative Air Solutions during a crisis situation at our home did a fantastic job. They responded quickly, gave us a fair estimate and performed the necessary fix in a professional manner. Their service personnel clearly explained everything, were polite and helped us find the best cost solution within our budget. Highly recommend them to all our friends.

  • Review 163 (2019-06-26 - Rating: 5)

    I recently switched to Innovative when I learned that my previous AC service company went out of business without telling their customers. The office staff at Innovative has been pleasant to deal with and very responsive. They patiently answered many questions I had and were very straight forward about their services and pricing. Antonio, their service tech, is knowledgeable and a pleasure to work with. I am always wary when starting with a new service provider but I can honestly say that Antonio and Innovative have exceeded my expectations so far. I’m very glad to have found them!

  • Review 164 (2024-12-25 - Rating: 5)

    He was wonderful. Worked for hours.

  • Review 165 (2024-11-11 - Rating: 5)

    Great service as always . Julio is a pleasure. Highly recommend. Thank you

  • Review 166 (2022-03-01 - Rating: 5)

    Richard was polite and extremely professional. He quickly diagnosed the issue and repaired it efficiently. He also diagnosed an important but non-emergency repair that the boiler needed and arranged to come back the following day to finalize the repairs. Great service.

  • Review 167 (2021-10-05 - Rating: 5)

    Today, Mark E. arrived, with an assistant, to prepare the 2 units for winter.Always professional, thorough and patient, Mark delivered exceptional service. On time, and very methodical in his work--- the very reasons why I request him specifically when calling for service! A very happy customer here.Thank you Mark & Innovative Air!!

  • Review 168 (2024-06-25 - Rating: 5)

    Richard was very helpful and fixed our cooling system within an hour. Thank you Richard!

  • Review 169 (2022-10-19 - Rating: 5)

    Received a mailing from Innovative Air stating that they perform plumbing, HVAC, and insulation services. I had a unique circumstance that required all three. To the best of my knowledge everything has been accomplished properly, professionally and in a timely manner. Very pleased

  • Review 170 (2024-04-22 - Rating: 5)

    Marc was prompt , thorough in his work and left the work area in the manner he found it! You are lucky to have him.

  • Review 171 (2024-03-25 - Rating: 5)

    Lorenzo did a great job on our service, showed me how to order and change the filter! Perfect!

  • Review 172 (2023-07-16 - Rating: 5)

    They added insulation to the attic and garage ceiling. They explained what they were doing each day, cleaned up at the end of and provided pictures. Pleasant to work with everyone on the crew. Highly recommended.

  • Review 173 (2021-07-21 - Rating: 5)

    Mark was terrific. Explained options clearly; exerted no pressure on my decision; completed his work thoroughly, explaining to me each step of the way what he was doing and why; very thorough and concise; cleaned up perfectly when he was done; system now working perfectly; bill was exactly what he said it would be; was patient and pleasant throughout. Overall I could not have asked for a better experience. Oh and I forgot to mention he was right on time!

  • Review 174 (2020-02-17 - Rating: 5)

    We had an amazing experience with this company. Our heat went out and we were very worried because its middle of February and we have a toddler and an infant at home. We contacted this company and were lucky that they sent Mark to our home for the consultation. He came first thing in the morning and despite initially thinking that it might take a couple of days for the problem to be fixed, they were able to order the parts and repair our heating the same day. We were so amazed by their service, words cannot describe. Thank you so much for helping us. We highly recommend this company for your heating & cooling needs!

  • Review 175 (2024-01-05 - Rating: 5)

    I have been using Innovative Air for nearly 20 years and they have saved me during floods as well as day to day HVAC needs. They are professional, reliable and safe....

  • Review 176 (2019-12-12 - Rating: 5)

    I can only offer superlatives for Innovative Air Solutions! I had the distinct pleasure of recently engaging Innovative Air Solutions on an insulation project which they recently completed in my sun porch, which previously was too cold to use during the winter. John, Director of Operations, was exceedingly thorough and extremely responsive in all his communications prior to and following the insulation. He provided sound guidance on the best choice of insulation, patiently responded to all my questions and masterfully oversaw the entire insulation. Jose and Rene performed the insulation in one day with exceptional skill and professionalism. They even returned the next day to touch up one small spot and to fortify other areas to ensure that the porch was thoroughly sealed. John took the time to return this week to make certain that I was fully satisfied with the job and he also kindly investigated and provided guidance on another potential insulation project. I feel gratified to know that I will finally have a warm sun porch to enjoy each winter from now on. I would highly recommend Innovative Air Solutions – a genuine quality and top-notch establishment offering excellent, courteous service!

  • Review 177 (2019-12-04 - Rating: 5)

    The team at Innovative Air Solutions, from John the Dir. of Operations, to the technicians who came on-site to install foam insulation in our basement crawlspaces, could not have been any better to work with, from start to finish. Not only were they professional and efficient, they clearly explained the process of foam insulation, the options available, and the timeline associated. The on-site crew were on-time and always careful about keeping the house clean during what can be a messy project (they were also very friendly toward our two dogs throughout, which I always appreciate). They did great work.Even when an issue arose -- a 100-year-old floor vent cracked during the project -- John quickly stepped in to reassure us that Innovative would order and replace the vent at their own expense. (While waiting for the new vent to arrive, John even dropped off a space heater for us to use in place of the broken vent, truly going above and beyond.) When the crew returned to install the new floor vent, they noticed a deficiency in the original construct of the heating duct, and again went above and beyond to correct an issue that had existed long before we even bought the house -- at their own expense and time.John also personally handled all required permitting for the project, working directly with our town managers. Our project was completed quickly and with great attention to detail.

  • Review 178 (2023-06-17 - Rating: 5)

    Great experience throughout. Appointment made quickly, the technician arrived on time and was very professional. He quickly fixed our problem and was gone in 20 minutes!

  • Review 179 (2023-09-25 - Rating: 5)

    If you’re considering split ducts units, I highly recommend Innovative Air. They are a pleasure to work with - so efficient, thorough and professional. The units are quiet and provide heating and cooling.

  • Review 180 (2021-03-04 - Rating: 5)

    Innovative Air Solutions has been my “go to” for all my homes’ HVAC needs. They installed my Central Air Conditioning, replaced my decades old boiler with and new energy efficient one and always delivered on time and on budget. Their technicians are always professional. They arrive on time and their work is flawless. Couldn’t ask for better service. I highly recommend them.

  • Review 181 (2024-04-09 - Rating: 5)

    Mark was excellent. Always very neat and personable. Always look forward to Mark servicing our AC unit.

  • Review 182 (2021-06-28 - Rating: 5)

    KG came in and did the usual AC checkup. He was completely thorough and cleaned up well afterwards. What was so nice is/was his explaining what he did/ suggestions/ and pictures of the parts related.He did NOT sound like a “used car salesman” as he schooled us on new ideas he thought were important. For a young man in the department, we can see him going beyond just doing repair. We would DEFINITELY like having him ALL the time if possible.Nat/Joanne Harris

  • Review 183 (2023-12-26 - Rating: 5)

    MARK was professional in all things especially as he had to navigate with Con Ed techs also on the premises. He made a very good upgrade recommendation that will prevent future issues with the pilot light. Thank you Mark

  • Review 184 (2023-08-19 - Rating: 5)

    Julio Rodriguez was knowledgeable professional and effective in finding the problem and solving it. Amazing customer service. He came on short notice which is rare these days…

  • Review 185 (2024-04-26 - Rating: 5)

    Mark is always prompt and efficient - very specific and honest in his tune ups and assessments.

  • Review 186 (2022-01-27 - Rating: 5)

    Richard solved a problem we’ve had for years where some rooms were heated better than others. Given that we’ve used Innovative for years (happily so), I have to give extra credit to Richard for figuring out how to Balance the heating!! Very happy!

  • Review 187 (2024-03-29 - Rating: 5)

    Knowledge professionals I have worked with and referred for many years. Seek their guidance when improving supplementing or replacement of an HVAC system

  • Review 188 (2023-11-30 - Rating: 5)

    Lorenzo performed our Fall HVAC maintenance. He is detailed oriented, very helpful, polite, and diligent. Five stars again and again.Julio Rodriquez and his maintenance work is outstanding. Five-star. He is very polite, diligent, and skillful. He is meticulous and always make sure his work is comprehensive. He is a great asset to Innovative Air!Antonio performed our annual HVAC maintenance. He delivered positive customer experience. He is skillful, friendly, helpful, and informative. We talked like a friend and he is very courteous.Richard Dominguez worked on our Fall and Spring HVAC maintenance. He did his work diligently and skillfully. He is very friendly and always a pleasure to meet and interact.

  • Review 189 (2019-03-21 - Rating: 5)

    From receiving a quote to completion of the project, every person we dealt with knew their job, cared about their job, and executed their job professionally and flawlessly. These folks know their business - each team member was very experienced and took great care to deliver a perfect final product.

  • Review 190 (2022-07-08 - Rating: 5)

    Great service. The technician arrived on time, was very courteous, explained everything after performing each task, and emailed a detailed invoice afterward. Highly recommend.

  • Review 191 (2024-09-12 - Rating: 5)

    Julio, Gary and Mark were all professional, knowledgeable, hardworking and pleasant.I would hire them again to work on both my heating and cooling systems!

  • Review 192 (2019-10-30 - Rating: 5)

    Had a very nice service visit with Antonio. He did some regular maintenance on our heating system and installed a smart thermostat. We were happy with the service and booking the appointment was easy.

  • Review 193 (2022-01-19 - Rating: 5)

    As always Innovative Air was professional and had excellent communication, My technician Richard has assisted out household in the past and is pleasant, skilled and professional. I know Richard will always get the job done properly.

  • Review 194 (2024-06-14 - Rating: 5)

    Great HVAC company. Reliable. Honest. And they show up. Love these guys.--jb