Basin Refrigeration Heating Plumbing & Electric

Photo of Basin Refrigeration Heating Plumbing & Electric

Located in Moses lake, Washington

Address: 10158 Kinder Rd NE, Moses Lake, WA 98837, United States

Phone: +1 509-765-7138

Rating: 4.4

Services

  • On-site services
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Boiler supplier
  • Electrician
  • Furnace repair service
  • Heating contractor
  • Lighting contractor
  • HVAC contractor
  • Sheet metal contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-14 - Rating: 5)

    After consulting around we chose Basin. From start to finish the team provided one of the best experiences I have had. Jason was completely transparent with explaining things in detail and slowing down to explain them for non-havc educated people. He correctly explained everything I needed when other technicians from different companies in the area failed to do so.Jason the sales rep, Gabriel and Dennis the install guys and the office clerks have provided the best most wholesome experience that a household could ask for.Did I mention the price is competitive and worth it. We will do business again. Staying cool!-Grays of Moses Lake.

  • Review 2 (2024-12-24 - Rating: 5)

    Terry and James did AWESOME job installing our hot water tank quickly, estimated 2 hrs and it only took hour. Thank you guys for a job well done

  • Review 3 (2024-09-07 - Rating: 4)

    Had some issues with the man hole in the ground at my residence the guys came out & diagnosed it gave me a couple of solutions to take care of it. Problem solved fixed.Before and after pics

  • Review 4 (2024-10-04 - Rating: 5)

    We had a bathroom sink backup and Basin Refrigeration came out and fixed it quickly and efficiently. The employees, James and Terry, were very friendly and professional. Wonderful work!!!

  • Review 5 (2024-07-02 - Rating: 5)

    Everyone I dealt with from beginning to finish was genuinely sweet and so nice! The work was done correctly from the beginning. Very open and honest about all the work that had to be done and up front with all costs, no sudden up charges. Erin and Terri were so easy to work with and so good at communicating and answering all my questions. 100% would recommend this company

  • Review 6 (2024-10-05 - Rating: 5)

    Jay (and Joseph joined the project later to finish up) did really great job on a tough & long remodel project. Very thankful that the electrical work was done so well!

  • Review 7 (2024-07-28 - Rating: 5)

    We had our septic tank pumped last Friday & Alan was very professional & friendly. We will be looking to have Express Septic do any future work for us.

  • Review 8 (2024-10-14 - Rating: 5)

    We have used them since we moved to Ephrata 8 years ago. They have always done an excellent job, very thorough and pleasant to work with.

  • Review 9 (2024-02-12 - Rating: 5)

    They were great. Next day appointment. Arrived a little late but James was amazing. We were stressed and trying to leave town (to head home). We didnt realize the replacement sink we bought was cracked. James did everything he could do, then came back when we returned with another sink. He was so professional, so courteous and really really good at his job. Havent received the bill yet, but James quoted the price that I assume will be charged.

  • Review 10 (2020-08-18 - Rating: 5)

    Ive used Basin for years. Ive had to used other companies in the past but Basin was the best in service, price and professionalism. I would recommend using them for anything on my propertys. They are very good at explaining what needs to be done and giving you options and options. Just had ductless system installed. They did it with in 2 hrs. The electrician needs to come and run wires still but they say that should only take 1 1/2 hrs if that. They have done a excellent job. Very impressed.

  • Review 11 (2024-12-12 - Rating: 5)

    Great service! Terry really educated us and offered services that we didn’t know were available! Thanks Terry!!

  • Review 12 (2024-01-16 - Rating: 5)

    Would like to thank James and Mike for their wonderful service today(Jan 15.24). They arrived early, worked tirelessly until the job was completely finished. Located and repaired all the broken pipes. They were wonderful and professional.

  • Review 13 (2022-04-08 - Rating: 5)

    A much deserving and big shout out to Nancy, John and Jay with doing amazing job with the electrical work needed in Othello. A windstorm knocked over a tree and destroyed the connection to the residence to have any power. They were quick, understanding and repaired it to have the power back on the next day. Thank you so much!

  • Review 14 (2022-03-24 - Rating: 5)

    They were able to accommodate an install on my day off. Jason the estimator came out and got the ball rolling. Everything went smoothly. They were three of the installers they each were here to do their own thing which got things done faster. We had the duct cleaning a week later and he took his time. We were very blessed to find this company. We tried to get another estimate before we started but nobody in Moses called us back. I forgot to mention they did a fabulous job replacing our water heater too

  • Review 15 (2024-07-04 - Rating: 5)

    They save the day our main waterline split. I called them at 5:30 and we just turned the water back on at 7pm thank you Basin plumbing thank you Curtis ross and Mike

  • Review 16 (2024-02-05 - Rating: 5)

    Great experience with replacement of our old leaking faucet. Arrived same day. Tech was knowledgeable, experienced and pleasant. We are super happy.

  • Review 17 (2023-08-14 - Rating: 5)

    Here we are entering the hottest week of the summer and our AC decides to quit on a Saturday night. I called the emergency number and within several hours later, technician Conner showed up on Sunday morning to fix our problem. He was great, replaced the capacitor, and got us going again within 30 minutes. Great service. Thank you, Basin and Conner.

  • Review 18 (2023-10-13 - Rating: 5)

    Aaron Faulkes and Tate Heston came out and fixed 3 of our faucets. They were on time (actually early), courteous, friendly, very professional and answered all of my questions!! Anymore plumbing problems? ~ I will ask for Aaron and Tate!! So thank you both for a job well done!! 👍☺️ R. and K. Miller

  • Review 19 (2022-11-01 - Rating: 5)

    We just put a Carrier Infinity system in our home . Took less then 3 weeks for the whole process.We had three other bids and …the others were not even close to what we were quoted from Basin.Jason gave us options so we could choose the right one for our budget.This system is quiet and exceptionally cheap to use. We look forward to seeing how well the AC performs.Thank you Jason and Basin Refrigeration,Sincerely Diane and Denny

  • Review 20 (2023-02-16 - Rating: 5)

    We had called a different company to help us with horrible sewer backup issue but after 3 hours they couldn’t figure out how to help and left us with a bigger mess. Next day we called Basin and Curtis came to our house so quick and within a few minutes he knew how to solve our problem and it was crazy fast to complete the project. Amazing service, super professional and will always call them first for any future issues!

  • Review 21 (2022-03-26 - Rating: 5)

    When our furnace stopped working Basin was one of four places we called for a quote for a new system. We wanted to replace both the furnace and AC with a heat pump, but also wanted to know if it was within budget. Jason gave me all of the information to make an informed decision, and gave us a reasonable timeline to expect the work to be completed in. Once we made the decision, they were on time, and finished when they said they would be. The work has been complete for about two months, and is working very well. I would definitely work with them again.

  • Review 22 (2021-05-03 - Rating: 5)

    I worked directly with Jason the sales agent from basin, he is very responsive and willing to work around your hours to set up meetings for repairs or installs.Jason is very thorough on square footage of the home, electrical, how many vents and will inspect the events that technicians will have access to for repair if needed.Jason provided quotes that displayed the best option of A/C units that would support the size my home, with fair prices.On the day of the install the technicians were done in about 6 hours, to install A/C unit, furnace, and thermostat. They did a clean professional job overall 100%.I will definitely recommend this company to friends and family 🙂

  • Review 23 (2023-08-28 - Rating: 5)

    Aaron and Rowdy whatgreat guys! ProfessionalHelpful and friendly.They were on time and knowledgeable. I would highly recommend them.They went the extra mile for me and I really appreciate their attitude!Thank you Basin.

  • Review 24 (2024-01-19 - Rating: 5)

    Cant say anything but wonderful things about these folks. Ali on the phone 💯 fantastic, Curtis was so friendly and personable when he came to the house. Recommend without hesitation.

  • Review 25 (2022-05-04 - Rating: 5)

    We had Troy clean out our dryer vent. We have lived in our home for almost 20 years and this is the first time we have had the vent cleaned. Needless to say, it was full of lint! Troy did an excellent job and kept us informed of the progress. He did a great a great job and we will definitely recommend Basin To our friends!

  • Review 26 (2022-12-07 - Rating: 5)

    I would highly recommend this company. One of their plumbers, Rowdy Cranston, was quick to fix an issue, which was damaging my drywall, all while after business hours. I originally asked for an estimate, but Rowdy Cranston was able to make the repairs on the spot and help answer some other plumbing questions I had about my place. He was professional, polite, and informative.

  • Review 27 (2022-12-20 - Rating: 5)

    Highly recommend! We have used for our home hvac install and service, and recently used for a rental property. To gather info for the estimate, the tech climbed under the house and discovered a loose duct. The other shop took a pic of inside and outside units. The tenants are very impressed and pleased also.

  • Review 28 (2021-01-14 - Rating: 5)

    Jason Jenks was my contact through the process. Hes very friendly and did an amazing job of explaining the services and options available for putting in a new furnace/AC. I had 2 other bids but I went with Basin Refrigeration because of Jason. Im so glad I did because their service was professional, fast, economical, and they did an excellent job regarding aesthetics inside and outside my home. The technicians/installers were in and out of my home in one day and they left my place immaculate. They took out the old furnace and hauled away the old material. My old furnace was located in the basement taking up a lot of room so I had the new furnace installed in my attic and I love how quiet, comfortable and warm my home is. I highly recommend Basin Refrigeration Heating Plumbing and Electric for all your heating, cooling and plumbing needs. Emily Molitor

  • Review 29 (2019-05-30 - Rating: 5)

    I was very impressed that Service Tech Scott was able to come on the same day I called and repair our A/C. Scott was very professional and put up with me looking over his shoulder asking questions. I enjoyed very much talking with him. He could have easily sold me a $500 part but after some troubleshooting found the culprit was a simple burned out relay. I like how different repairs have a set price so you dont feel that the repair is being stretched out and I appreciated Scott giving a courtesy call before arriving at our house. This is the second time Ive called Basin to help us out of a jam and both times resulted in my family sleeping comfortable the following night.

  • Review 30 (2021-12-22 - Rating: 5)

    I purchased a home without AC and getting AC for the summer was a high priority. Jason was easy to communicate with, he listened to my requests and suggested a heat pump mini-split system. The crew arrived as planned and completed the installation in about 5 hours. All of the installation components were neatly installed. All trash was removed. The crew were all friendly and were busy working the entire time. From past experience I believe the cost was a good value and increased my property value. I am enjoying quiet warm heat now for the winter and will enjoy the AC when summer arrives. Thank you team Basin RHPE! Bev

  • Review 31 (2023-04-18 - Rating: 5)

    Another great experience with Basin’s system maintenance. Greg, one of their service technicians, was extremely thorough in servicing my heating and cooling system. Every step he performed was clearly explained and, in so doing, provided me helpful information. I would not hesitate in scheduling a repeat performance in the fall.

  • Review 32 (2021-04-13 - Rating: 5)

    Basin did a good job. Techs were very professional and knowledgeable. Explained the whole system to me. They answered all my questions. They did a clean install. Cleaned up really good. And worked hard and quickly to get my new system installed. I will do business with Basin again.

  • Review 33 (2022-04-14 - Rating: 5)

    I wish you folks were located in Othello. Jason was a wonderful sales rep who relieved much of our concern at a difficult time with no heat. He returned a few days after the installation to make sure we were happy with it. Great service with friendly knowledgeable staff. Call them first.

  • Review 34 (2022-06-28 - Rating: 5)

    They sent a technician early next business day. They we prompt, found the problem and fixed it. We needed a new water heater, they had it in the truck already they were well prepared. Will use them again. I recommend 100%!

  • Review 35 (2021-03-24 - Rating: 5)

    We had a very good experience with these folks. They installed a ductless air/heating system and updated our circuit breaker system. Everyone was efficient, and made sure that we were happy with the new setup. We will definitely use their company again for servicing and maintenance in the future!

  • Review 36 (2021-11-03 - Rating: 5)

    Mr. Jason Jenks from the onset conducted his business in an utmost professional, courteous and understanding manner. He thoroughly explained the available options regarding furnace and A/C types and models, rebate, cost, and payment options. We discussed a mutual date as to when furnace and A/C would be replaced. All of my furnace and A/C needs were met.The installers, Johnny and Brian were detailed in their workmanship, did an amazing job resulting in a superb end result.I highly recommend Basin Refrigeration and Heating for all your heating and A/C needs. Thank you guys!

  • Review 37 (2019-10-16 - Rating: 5)

    I have done business with basin plumbing time and time again, they are very professional and do their work right and in a timely manner. I called them out to my personal home to fix a broken line and they were very thorough and stayed late to ensure that my family had running water. I would highly recommend them to anyone.

  • Review 38 (2023-02-03 - Rating: 5)

    Technician Greg Porter was awesome. He went above and beyond to solve a unknown thermostat setting problem I have had for several years. He explained every process and function of the controller and HVAC unit so I could understand its function, enabling me to better understand and set parameters for my home use and save me on my high electric bill. So a big shout out and thanks again Greg.

  • Review 39 (2022-05-09 - Rating: 5)

    We have found that the crew that came out to instill the two furnaces and two air conditioners were very professional and quickly did their work. They were pleasant to work with as was Jacon, the gentleman that sold us the equipment. We will recommend Basin Heating to our family and friends. Thank you.

  • Review 40 (2021-11-02 - Rating: 5)

    Everything was so professional and easy from start to finish. They came to the house and gave us a thorough quote and installed within 3 weeks. It was a great experience and I know that they are here for me no matter what!

  • Review 41 (2019-10-04 - Rating: 5)

    Job well done!!! Ross was our plumber and he was excellent! Talk about a friendly hardworking professional! He gave us great information, he was pleasant to be around and he worked so hard! We gave him a tough old old house to work on and he was a trooper! Couldnt be happier! Thank Ross!!!

  • Review 42 (2021-01-11 - Rating: 5)

    Ive had them out twice for A/C, but this morning (Scott?) was out for the heater (heat pump) and he went above and beyond! Besides solving my issue he took the time to speak with my and help me understand the system! I will definitely continue to call Basin for heat pump service based on his excellent performance

  • Review 43 (2019-08-12 - Rating: 5)

    I had Barry come out to install a new faucet on my bathroom sink. He was quick and efficient. Cleaned up after he was done. Very respectful, and polite. Always have good experiences with Basin guys.

  • Review 44 (2021-11-11 - Rating: 5)

    The installers were very polite and thorough while putting the unit in the house. Gave very good instructions on how the unit works and also for maintaining and cleaning the unit. I am very satisfied with this product. Thank you for everything to upgrade my house!

  • Review 45 (2020-04-17 - Rating: 5)

    The Technician was quick and knew what he was doing. I felt he explained things to my understanding and I appreciated his effort to make sure everything was running fine to his standards. I would have them back and refer them to anyone with a problem anytime. Great work guys!

  • Review 46 (2020-08-20 - Rating: 5)

    Basin AC is an amazing company with very knowledgeable personnel. Every time we have an issue with many of our AC and heat systems they jump right on it and get it taken care of. The best man in the house is Travis, not only is this guy a genius when it comes to everything AC he is a man with a great attitude.Keep it up Basin!

  • Review 47 (2020-02-20 - Rating: 5)

    Thank you to Ross and Basin RHP. Ross did a great job working and clearing our stubborn drain pipes. He was very responsive and professional and made sure problem was completely resolved. We are greatly appreciative and will recommend to friends!

  • Review 48 (2021-06-18 - Rating: 5)

    Basin out of Moses Lake is top notch! They always answer promptly, provide service in a timely manner and they have fair pricing. I have received excellent and professional service from them each time! I will definitely use them again as needed!

  • Review 49 (2021-06-28 - Rating: 5)

    Basin Refrigeration & Heating installed a ductless AC system for me on 5-12-21. I am 100% satisfied with the way the process went. Special thanks to Jason, Jeff, Johnny, and Eric. What a great crew! Couldnt have gone any smoother.Thank youDustin Barlow

  • Review 50 (2024-01-15 - Rating: 5)

    All I can say Greg is awesome his demeanor and service was great didnt have everything he needed to finish the job up the night before but he was here the next morning and finished up thanks 👍

  • Review 51 (2022-09-06 - Rating: 5)

    I had basin come by & replace all of my shower faucets / outdoor spigots. They did a great job & also found other problems that existed & fixed those. Would recommend.

  • Review 52 (2020-08-05 - Rating: 5)

    AC picked the two hottest days of the year to go kaput. called Basin on Friday morning. Identified ourselves as Seniors and a Veteran roasting to death...Tech re arranged schedule and came out around 1530 or so same day. Quick 15-20 minute fix. Friendly , personable, Professional. We will call for a Fall tuneup later..Thank you Mr Tech (old guy forgot his name)!!!

  • Review 53 (2019-12-14 - Rating: 5)

    Eric and Matt are professionals in all they do. When I called to have a new unit installed they were timely and did a great job. Cleaned up after themselves and left the job tidy. Highly recommended Basin.

  • Review 54 (2019-12-04 - Rating: 5)

    Rock Steel Structures took on a job a little over a year ago and needed help with plumbing, HVAC, and Machanical. We called on Basin, their entire crew and staff delivered an excellent product in all fields along with GREAT service and follow up service. We will use them again and recommend them to everyone we talk to!

  • Review 55 (2019-08-09 - Rating: 5)

    Fast, reliable, knowledgeable, and reasonably priced. Three other companies in Moses Lake tried to fix our AC and could not resolve the problem. Basin Refrigeration and Heating fixed our problem the first time! I would highly recommend Basin for all your AC and heating needs.

  • Review 56 (2022-08-19 - Rating: 5)

    Thank you Jason and your team for getting our new Carrier system installed- all within 24 hrs.So appreciate the professional approach and follow through.

  • Review 57 (2021-04-15 - Rating: 5)

    Shout out to Ross (plumber) and Jeremy(service tech) who recently did some work for me. Great job guys ...No wasted step!..I highly recommendBasin Refrigeration Heating Plumbing. Thank You

  • Review 58 (2021-10-26 - Rating: 5)

    Excellent work!The heat pump and air handler work was done in just a few hours, they explained the system to me and left the workspace very clean. An impressive install.

  • Review 59 (2019-07-26 - Rating: 5)

    The service person(Conner) was a great help. He diagnosed the problem, a bad fan motor and replaced it right on the spot. It seams as I get older I expect more from people I spend my money with and do a fair amount of complaining about service. The opposite is in order for Conner, he deserves kudos for the job he did and professionalism he brought to the job.Darc

  • Review 60 (2023-05-15 - Rating: 5)

    Alan was awesome! He took care of our septic system and was very informative and helpful.

  • Review 61 (2021-10-21 - Rating: 5)

    The men who helped us were very professional. They explained everything that they were doing and made sure we understood the system. We are more than pleased that we chose Basin refrigeration and heating!

  • Review 62 (2021-07-19 - Rating: 5)

    I hired basin for Electrical, plumbing and HVAC on a new home. They were great to work with and professional. I will be using them for the next house build.

  • Review 63 (2021-02-18 - Rating: 5)

    The Tech was very efficient and knowledgeable. He took the time to answer my questions and explained how the system works. Now I can rest at ease that my system is running the way it should. Thanks Basin!

  • Review 64 (2021-01-13 - Rating: 5)

    Basin Refrigertion is the best. They are friendly, and fast service. They always follow up to make sure everything is working the way it should. I highly recommend them. Love this service.

  • Review 65 (2020-02-11 - Rating: 5)

    We needed help with our garbage disposal. John P. came out and fixed everything. He was positive, friendly, and professional. He did a great job.

  • Review 66 (2021-08-16 - Rating: 5)

    Came out as soon as they could get to my place as we are far out there. Very kind, courteous and knowledgeable! I will only use them when we are in need of plumbing help!

  • Review 67 (2021-04-22 - Rating: 5)

    Curtis was awesome. Came in and figured out what the issue was and took care of it and told me every step he had to take. Overall good job

  • Review 68 (2021-05-14 - Rating: 5)

    Jeremy came out - he was professional, friendly, and knowledgeable. We were grateful for the prompt appointment. Thank you!

  • Review 69 (2021-04-01 - Rating: 5)

    They did an awesome job coming out and cleaning our furnace and replacing a condenser on AC and checking our vents. Very quick from call to service scheduled

  • Review 70 (2021-05-14 - Rating: 5)

    These guys were great! Hardest working crews I have ever seen. Polite and friendly besides. I highly recommend this company.

  • Review 71 (2021-12-07 - Rating: 5)

    The crew was fast and courteous and very clean installation. They also cleaned up what mess was brought into the house from the back yard. Very Professional Thank you

  • Review 72 (2020-02-26 - Rating: 5)

    John P was great to work with. Professional, yet humorous. He asked good questions, listened to my my clueless comments & concerns, and gave good explanations.

  • Review 73 (2024-02-28 - Rating: 5)

    Alan knows his stuff. Very helpful giving us advice about possible roots.

  • Review 74 (2021-12-20 - Rating: 5)

    Awesome team! Our install was completed quickly and everything works great! Highly recommend them!

  • Review 75 (2021-04-21 - Rating: 5)

    They did a great job. In and out in half the time that was expected. Am pleased with the whole operation from the salesperson to the installers.

  • Review 76 (2022-06-03 - Rating: 5)

    Recently retired and moved here, this company will be the only company we will use for any repairs. Have used them twice and was very impressed both times.

  • Review 77 (2019-07-30 - Rating: 5)

    We 100% recommend Basin. Theyre quick, reliable, and reasonably priced. Ross and Curtis are the absolute best!

  • Review 78 (2021-11-03 - Rating: 5)

    They did a great job where in and out and cleaned up there mess. Very professional and polite. Highly recommend them.

  • Review 79 (2019-08-11 - Rating: 5)

    I have used Basin for my workplace and home. Each time they are on time and get the job done. Very knowledgeable work force.

  • Review 80 (2023-04-15 - Rating: 4)

    Had some issues with a lady at the office was rude but manager or whoever I spoke with went above and beyond made sure they met the expectations they set and got the job done

  • Review 81 (2019-12-11 - Rating: 5)

    We had a problem with water pressure and called Basin. They sent John out who was very professional and had the problem diagnosed and fixed in about an hour.

  • Review 82 (2022-07-29 - Rating: 5)

    Very friendly and informative. Id hire them in a minute if my property management would allow improvements.

  • Review 83 (2020-12-14 - Rating: 4)

    They came out and fixed a plumbing issue and checked the HVAC. Techs were professional and quick.

  • Review 84 (2023-11-30 - Rating: 5)

    I cant say enough good things about Basin. They diagnosed what three other plumbers couldnt figure out, or had misdiagnosed (it was just a large issue outside of their scope). Teri in their plumbing department is an absolute angel. They took on a large project as a priority for me and had it completed in a timely manner. Thank you for all of your help guys.

  • Review 85 (2020-01-15 - Rating: 5)

    Always there when we need them. On time, on schedule. Very happy to do business with Basin.

  • Review 86 (2020-01-15 - Rating: 5)

    Great job and always on time. The work is done and they leave a clean place never know they were there.

  • Review 87 (2020-03-06 - Rating: 5)

    They did a great job they even found a problem i didnt know we had . awesome ppl

  • Review 88 (2019-06-18 - Rating: 5)

    I use them for my company and they do good work for a good price.

  • Review 89 (2019-06-29 - Rating: 5)

    They were able to quickly get my AC up & running quickly at a decent price.

  • Review 90 (2021-02-01 - Rating: 5)

    Not a single complaint. Nice, clean and professional, I highly recommend this company.

  • Review 91 (2018-05-31 - Rating: 5)

    The best around here. They dont talk too much bs They tell you what you need not what they make the most money on for that moment

  • Review 92 (2023-08-16 - Rating: 5)

    First the air conditioner went out, them my power went out!!! I kept in contact with Terri as to when the power came back on, and Basin, Jeremy, was there on time and got my a/c back up and working very quickly. It was my capacitor. Thank you Basin Refrigeration for your help and getting me back up and working!!!

  • Review 93 (2021-11-03 - Rating: 5)

    Very professional, timely, and great value. Definitely recommend Basin Heating

  • Review 94 (2020-07-25 - Rating: 5)

    Curtis came out to our house and did a great job

  • Review 95 (2020-12-22 - Rating: 5)

    Jason was great. Arrived as scheduled and was very professional.

  • Review 96 (2023-08-09 - Rating: 5)

    Working with them is refreshing and enjoyable (even if repairs are expensive, not their fault). Terri offers friendly, old school, customer service that is very much appreciated and extremely missed these days!

  • Review 97 (2021-10-10 - Rating: 5)

    Tony and Petro came after hours to check on my leaking toilets at the Duplex

  • Review 98 (2022-01-17 - Rating: 5)

    We had a mini split put in about 3 weeks ago and Ryan and Jeff were wonderful!!! They put in the unit quickly and were extremely polite and professional. Jason who who sold us the unit keep us up-to-date with the status and delivery, which we really appreciated. Very cost competitive and great service. We will definitely use Basin’s service again in the future! Highly recommend Basin!!!

  • Review 99 (2021-03-14 - Rating: 5)

    Great service and very fair pricing, definitely recommend them.

  • Review 100 (2022-05-12 - Rating: 5)

    I have been a Basin Refrigeration customer since 1990. I have had excellent service with every technician regardless of what service was provided. In the past several week I have had the clothes dryer vent cleaned, the semiannual routine service on the heating unit and the thermostat in the house changed. I would not hesitate to recommend Basin Refrigeration to anyone.

  • Review 101 (2019-07-11 - Rating: 4)

    They where quick and fixed my clogged sink within 15 mins

  • Review 102 (2022-09-17 - Rating: 5)

    They called me right away to set up an appointment. The work and the service was the best. I highly recommend this business.

  • Review 103 (2022-03-26 - Rating: 5)

    This guys are awesome....you want something done good and professionally done call them. Jason knows his stuff he is the man, he will give you a quote the same day he goes to your house not like the other competitors that take 1 to 3 days to give you a quote... and other competitors are way expensive then Basin refrigeration heating... they did my house in one day... thats fast. Call them if you need service no obligation that way you know how professionall is Jason and to get a very reasonable quote and option you have for your house.

  • Review 104 (2022-05-03 - Rating: 5)

    Also, performed duct seal process. Very Happy with service, came on time, very friendly, always ready to explain, very careful, detailed and conscientious. I would recommend their services.

  • Review 105 (2020-12-17 - Rating: 5)

    Basin refrigeration installed a heat pump and everything is working great.

  • Review 106 (2022-01-25 - Rating: 5)

    Jason was awesome giving us a estimate and advice

  • Review 107 (2019-05-16 - Rating: 5)

    I highly recommend Basin Refrigeration for both new installation and service. I have used Basin for both HVAC and plumbing work on numerous occasions including the construction of a new home. They are responsive, customer orientated, and stand behind their work. Their staff are always courteous and helpful. I have lived in multiple states and have tried other companies, but none have reached the level of satisfaction that I consistently experience with Basin.

  • Review 108 (2021-12-30 - Rating: 5)

    Very Awesome Very good People. Going to refer Basin to all my friends. Basin has a super great employees. Starting with JASON.

  • Review 109 (2021-08-28 - Rating: 5)

    Amazing service! Jason and team were professional and everything went exactly as communicated. I would recommend to anyone who needs HVAC service.

  • Review 110 (2021-12-10 - Rating: 5)

    Guys has done a awesome work and I appreciate the business

  • Review 111 (2021-04-15 - Rating: 5)

    Jason and his crew were professional, courteous, and well within our budget.Instillation looks as great as it works!Definitely recommend.

  • Review 112 (2021-07-08 - Rating: 5)

    Scott from Basin Plumbing came out, early, and provided amazing service! He helped get to the root of our clog and made a stressful experience easy, professional, and kind. Thanks Scott! You deserve a raise man!

  • Review 113 (2021-04-27 - Rating: 5)

    True professionals they worked with us on financing they installed new ac fast and even went out of their way and installed a bathroom fan for us free of charge. I would strongly recommend this guys very professional and great communication from the start of the project tell the end.

  • Review 114 (2022-10-12 - Rating: 5)

    Best in the business. Glad we went with Basin!

  • Review 115 (2018-04-06 - Rating: 5)

    Fast, friendly and easy to understand when the explained what they were doing. Don’t complain about the price. Electrical work is pricey anywhere you go. You get what you pay for. In this case, we got more then what we paid for. Thank you Basin Electric.

  • Review 116 (2020-08-28 - Rating: 5)

    This company has been to my business and my residence many times doing both plumbing and HVAC. I never had a bad experience. The prices are fair, the workmanship is professional.

  • Review 117 (2021-10-18 - Rating: 5)

    Installation was good job very well done

  • Review 118 (2022-03-29 - Rating: 5)

    UPDATE: Basin came back, and we have a plan in place to fix our plumbing issue. We are happy with the follow up visit, stress relieved after the follow up visit!!

  • Review 119 (2019-06-08 - Rating: 5)

    Basin Plumbing and Refrigeration did an incredible job at the Ulta Beauty in Moses Lake. Great guys to work with and any complications that we had they handled immediately. Couldnt ask for a better company to fulfill your plumbing and HVAC needs. Thank you to Brett and Matt.

  • Review 120 (2021-02-25 - Rating: 5)

    We used them for our new hvac system a few years back. so we had them back to do a new electrical panel and water heater they did a excellent job on getting it all done.

  • Review 121 (2020-12-09 - Rating: 4)

    Great tech. Signed up for a PM plan.

  • Review 122 (2022-03-21 - Rating: 5)

    Super helpful knowledgeable technician and appointment was scheduled easily.

  • Review 123 (2019-07-26 - Rating: 5)

    Great company, very happy with basin.

  • Review 124 (2022-01-12 - Rating: 5)

    Great service. Very pleased.

  • Review 125 (2021-10-12 - Rating: 5)

    They were great and super helpful

  • Review 126 (2021-12-04 - Rating: 5)

    Good service. I recommend

  • Review 127 (2022-04-29 - Rating: 5)

    Great job

  • Review 128 (2020-09-15 - Rating: 5)

    Great experience and Friendly service.

  • Review 129 (2021-06-29 - Rating: 5)

    Mr. CLARK IS THE MAN from Basin Heating and Air

  • Review 130 (2023-01-16 - Rating: 5)

    Fast to respond and professional.

  • Review 131 (2021-11-11 - Rating: 5)

    Very happy with the service.

  • Review 132 (2018-06-04 - Rating: 5)

    Fixed my central air quick

  • Review 133 (2021-10-18 - Rating: 5)

    Very easy to work with.

  • Review 134 (2021-07-17 - Rating: 5)

    Good knowledgeable company.

  • Review 135 (2018-03-03 - Rating: 5)

    Good company to work with

  • Review 136 (2019-01-07 - Rating: 5)

    Always good service

  • Review 137 (2019-06-05 - Rating: 5)

    Great worker!

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