KB Complete Plumbing, Heating, Cooling & Electrical Inc.

Located in Mission, Kansas

Address: 5621 Foxridge Dr, Mission, KS 66202, United States

Phone: +1 913-285-5730

Rating: 4.8

Services

On-site services
Wheelchair-accessible entrance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-31 - Rating: 5)
Kyle was awesome. Came out, evaluated the situation, older PVC pipes that busted under sink with dishwasher hookup, provided price and explained what he needed to do to repair. He also found an issue at the meter the water company needed to address. He even spoke with them on the phone. Hopefully I wont need to see Kyle again, but would ask for him if I did. What I didnt expect was the 12 month guarantee on the work. Most is 60, maybe 90 days. Thanks Kyle and KB for taking care of us and quickly.

Review 2 (2024-12-24 - Rating: 5)
We are BEYOND thrilled with our lights. Mike S., Dylan and KB team did SUCH a phenomenal job - their attention to detail is like nothing weve experienced. He also TAUGHT us so much about electrical safety - he went above and beyond to give us a stellar experience. KB Complete: 1000/10. We really enjoyed the team and our lights are the most beautiful! All the neighbors are inquiring and were thrilled to pass on your info. Thank you for everything!

Review 3 (2024-12-16 - Rating: 5)
Our home had several plumbing issues and Kyle diagnosed them and advised us of our options to repair each. He gave us cost effective advice that solved each problem and fit our budget. He also shared money saving options.Once we agreed on the plan, he went right to work. He worked quickly and quietly without any disturbances to our home or routine. He is very competent and offered advice concerning things to watch in the future to avoid further plumbing problem. This is one knowledgeable and hard working technician. I highly recommend KB Complete and Kyle for any plumbing needs.Thanks KB!

Review 4 (2025-01-01 - Rating: 5)
Your tech and his boss showed up at the agreed to time. They walked me and my son through the issues that they found and fixed everything that was an issue. I appreciated their candor and hard work to get this issue resolved at an amazing price.We will use KB Complete again if any issues pop up in the future.

Review 5 (2024-12-25 - Rating: 4)
Chris was great but he told us he would try to get to get to us the next day. At his direction, we got up eatly to buy a new faucet and vanity. When I called in the afternoon, Chris had gone home (no problem there, he worked hard SundayNight) but was told Monday no one could come out until Thursday. I know Christmas was Wednesday but would have liked a proactive call from KB.

Review 6 (2024-11-26 - Rating: 5)
Matt M, was a straight shooter and very helpful in analyzing what the home would need and very honest about high efficiency vs 80%ers. Still awaiting installation so I can’t give a complete review of KB but Matt M was as truthful as they come. Thanks Matt.Zach and Patrick came out for the installation just a few days after Matt sold me the equipment. Very professional clean install and system works great. A+++++ highly recommend

Review 7 (2024-11-28 - Rating: 5)
We had another great technician from KB Complete come out today and get our furnace working properly. Alex D. had a great attitude and was very helpful with any questions or concerns we had. I highly recommend KB complete to anyone. Thank you Alex D for being so friendly and helping us understand what the real issue was with the furnace and for fixing the problem!

Review 8 (2025-01-04 - Rating: 5)
Great employees both Firl and Erik. And the installers Patrick and Zack They were happy to answer all our questions and even had good suggestions for us to think about. They had us with heat in no time on one of the coldest and icy days and on a Saturday no less. The Team was awesome. Two thumbs up.

Review 9 (2024-12-05 - Rating: 5)
Jacob O did a great job. He was early and friendly and explained what he needed to do. I wasnt feeling well and didnt expect how much it was going to be so not happy with the price. But it needed to be done correctly. I appreciated the removal of the old dryer and boxing material. Ill be calling them again when I need something.

Review 10 (2024-12-02 - Rating: 4)
I was very pleased with the work performed by the technician. He was quite knowledgeable and efficient and explained in detail what he was doing. The only reason I couldn’t give a five star rating was an issue with the scheduling office. There appeared to be a miscommunication between the technician and the office about his return visit and it took multiple phone calls and days to get that settled.

Review 11 (2024-09-23 - Rating: 5)
Victor was amazing! He stopped by for a free estimate to install a new sump pump. After explaining the process he was able to install same day and get us taken care of. Very knowledgeable and very professional. Extremely happy with service provided!

Review 12 (2024-10-17 - Rating: 5)
The guys were absolutely awesome! They took out the old furnace& got the new one installed in very reasonable time frame. Plus cleaned up well afterwards. They didnt mind my dogs, when they barked. Even said hi to them, so my boys would quiet down. I am going to recommend the company & especially the team that worked in my home. I appreciate the kindness, professionalism and courtesy of the guys and the company! Thank you SO much!

Review 13 (2024-12-07 - Rating: 5)
Alexander came out and was very courteous and skilled. He quickly resolved issues that weren’t resolved from my first service call, and as a result no additional charge was generated for this visit. I’ve seen three techs now from KB complete, and honestly all 3 have been fantastic.

Review 14 (2024-12-20 - Rating: 5)
Professional, efficient, informative. The KB complete who worked on my home told me what was wrong what he could fix what it would cost and what my options were for a timeline to get my house to the place that Id like it to be. He was sympathetic hard-working and punctual. Couldnt ask for a better experience.

Review 15 (2024-12-07 - Rating: 5)
We had an old copper hose going from Wall to toilet break. Technician Kyle Lackner was here Saturday morning and did repairs. He was professional, efficient and explained repair. Cost was reasonable, especially for a Saturday. Highly recommend this Technician and Company.

Review 16 (2024-11-10 - Rating: 5)
Kyle Lackner of KB Complete saved the day! The main water shut off valve for our entire house developed a serious leak after having to use it multiple times while fixing a water shut off valve in our kitchen. Just a steady stream of water coming out when the valve was open. It was even dripping while closed. We have a finished basement, so there’s insulation all around the valve that was getting wet. We were heading rapidly towards some serious water damage.After a weak attempt to wrap plumbers tape around it and a couple frantic calls to other plumbers, an operator at KB Complete connected me to Kyle. He walked me through a simple repair over the phone that actually worked! I was floored.He saved me a $139 + repair house call with a simple, 10-minute phone call, essentially on his own time. That is serious integrity. Thank you, Kyle! I will be scheduling my next plumbing service with KB Complete.

Review 17 (2025-01-07 - Rating: 5)
Great service! Installed one we bought, and took the old one away. Thanks again guys!

Review 18 (2024-11-30 - Rating: 5)
Sam was GREAT!! He took the time to explain my plumbing issues in ways I understood, talked me through my different options, made recommendations for new faucets, and shared ideas to improve some overall plumbing issues I’m having in my very old building. Definitely recommend Sam and KB!

Review 19 (2024-10-18 - Rating: 5)
I’ve been experiencing sewage backup for over a month now. I live in a rental run by a property management company, so I have little/no control over which service provider gets the bid to complete the job. However, I had Alex and Kylee from KB Complete out this morning to take a look a the issues. These professionals were on time, efficient as a team, offered excellent customer service and communication, and assured me that they would convey the urgency of my plumbing needs to the property management company. This is the type of service I can appreciate, thank you!

Review 20 (2023-07-17 - Rating: 5)
Juan, Clay, and Andy did an excellent job, extremely professional, and answered all my questions and kept me informed the entire. They were also done with the main water line and we were back up and running before theyre estimated completion time. The borer and bobcat operators worked their equipment like a surgeon uses a scalpel, with the utmost precision. Couldnt be more pleased.

Review 21 (2024-11-20 - Rating: 5)
Brandon did a great job servicing our two furnaces for normal maintenance for winter. Highly satisfied and highly recommended.Patrick also did a great job with our plumbing issues: Hot Water Tank replacement/upgrade plus the installation of 2 Haloion 9 units for both hot and cold water service, plus replaced main water shut-off valve that came into the house. We found a crack/pin hole leak just above the shut-off valve that had caused some water damage needing remediation currently in process. Patrick also receives a 5 star rating for the plumbing work he performed, great job, highly recommended.

Review 22 (2024-12-07 - Rating: 5)
We’ve used KC complete for our electrical work and plumbing and both times we have been satisfied with the work. Both technicians were knowledgable, efficient, and friendly. They made sure they cleaned up after themselves, too. A big thank you to Lavell and Kevin for spending all day replacing our entire plumbing system and hot water tank.

Review 23 (2024-12-12 - Rating: 5)
Russell performed our first HVAC inspection on the KBs Complete Family Plan we purchased this year. He encouraged me to follow along and explained each step in detail. Then he discussed the overall results and presented a plan with estimates. He did a great job! The only down side was the air filter was not part of the plan because it was a 5 inch instead of a 1 inch filter. So if purchasing the Family Plan, be aware of that. I was told they came with the plan when I purchased it.

Review 24 (2024-10-17 - Rating: 5)
Huge shout outs to Ashley and sweet Manuel who have yet again made a very happy and satisfied customer out of this gal. I will recommend KB Complete again and again and again. They have now diagnosed and completely fixed two large issues with our HVAC. They replaced and have maintained our new furnace, and just recently fixed our brand new air conditioner that was installed incorrectly and wired insufficiently which in turn affected our HEAT! Every person I talk to along the way (schedulers, dispatch and technicians) have been phenomenal, so kind and very knowledgeable. Not to mention, KB reached out to me after I scheduled my appointment online to check if I wanted someone to come out sooner (same day!); a furnace this new shouldnt have issues, and they wanted to make sure we were taken care of (reminder, the issue was due to incomplete wiring on the AC heat pump from a previous company used). Thank you, KB!

Review 25 (2024-11-14 - Rating: 4)
The Plummer Tech was knowledgeable and did excellent work! The price seemed extremely high, $400 to replace facet stems in my tube/shower which took about 30 minutes.$800 to replace two water turnoff valve. 😳Excellent work just seems way to expensive, I should have had my brother do the job which he had before 20 years ago when I put sprinkler system in.

Review 26 (2024-09-30 - Rating: 5)
Service was great, very professional. Completed electrical work in just a few hours. Their service was exceptional, Sergio, Greg and David were efficient and one great addition was Sergio is bilingual. My Aunt speaks Spanish and Sergio obliged to explain all they were doing. Made the process much easier.Thank you again.

Review 27 (2024-08-06 - Rating: 5)
My wife called me on the phone after your employee Rick left our residence yesterday. She told me he was amazing and came in cleared out the drain and was all packed up in 45mins. Very knowledgeable and friendly and extremely professional. I wanted to pass this along and we have had some difficult situations with other plumbing companies but RICK was very instrumental in helping us make our decision to use KB Complete for our future plumbing needs! THANKS RICK…oh and the lady who took my call and order plus contacting me after an opening occurred same day of order being placed-SUPER COOL on that customer service portion of our experience-thank you again

Review 28 (2024-10-18 - Rating: 5)
I had several people come give me a quote for my sewer line. Alex and Kylee were by far the best experts and most competitive. Very nice and easy to talk to. They will give you affordable pricing compared to other large companies. Definitely give them a call!

Review 29 (2024-10-10 - Rating: 5)
I had a wonderful experience with KB Complete Plumbing. Phillip was a blessing, and so pleasant to work with. I had a long list of to-dos and he found ways to help in every way. He really took the time to take care of my plumbing issues. He went above and beyond to explain things and ensure that I understood. I recommend Phillip and KB Complete for any and all of your plumbing needs.

Review 30 (2024-10-31 - Rating: 5)
Dylan does a great job. Hes very knowledgeable and explains everything.HadBenicio here for electrical too and he did agood job as well. Had Chris here today andhe is very knowledgeable and is very friendly. He went above and beyond to get everything set up for my new appliancesbecause I did have issues and he got it all handled for me. I love KB. All the guys havedone a great job.Jessica was terrific and knew what needed to be done and did everything quickly. She was very friendly andgave me good advice on what was the bestway to fix my problem.Alex was here to do maintenance on myfurnace and he is great.

Review 31 (2024-10-23 - Rating: 5)
Victor Ivory was the Plummer that came and fixed my broken pipe. He was very polite and respectful, he did an amazing job on a pretty complex spot. The price was good he recognized I was a veteran and made sure to give me a military discount.

Review 32 (2024-12-06 - Rating: 5)
Rob, KBs drain specialist, came out today and our house draining again within the hour- thankfully it was an easy fix with his machine auger! He was careful to ensure our stairs were protected before hauling his machine down them - Thanks Rob with KB Complete!Thanks to KBs free camera inspection after our drain was cleared of a clog earlier this week, a bigger issue was found. Kylee and Alex were very informative at explaining concerns and thoughts for potentially fixing the issue with a less invasive way then tearing out whole driveway. Thank you KB complete!

Review 33 (2024-10-17 - Rating: 5)
Our 16-year-old HVAC system needed repairs. Rather than putting a significant amount of money into a very old system, we decided to put in a new Trane HVAC system instead. KB did a great job explaining both options in detail, including estimated prices.Cost-comparisons showed that KBs estimated prices were very reasonable, and their 2-year guarantee with 2 years of free annual inspections was beyond what most other businesses offer. This made making our decision to go with new much easier.Our new system was installed within a week of ordering our new system. The removal of our old outdoor air conditioner and in-attic furnace went very smoothly. The team kept us well-informed about their progress over the 5-hour removal/installation period putting in and connecting our new air condition and furnace along with a new thermostat. Both newly installed systems and the thermostat were thoroughly tested, and all worked perfectly the first time.We were delighted with the three highly professional and knowledgeable KB technicians who did our work. Their results were well worth every penny and gave us tremendous peace of mind that we made a great purchase as well.

Review 34 (2024-12-10 - Rating: 5)
Kaden Timmons did an awesome job, he knew exactly what to do to unclog our bathroom drain. He very courteous and clean up afterwards you couldn’t even tell he was here. We have been using KB Complete for decades. We have found that they are very reasonable on their pricing and are quick to respond to our calls. We really like KB.

Review 35 (2024-11-13 - Rating: 5)
To be honest, I didnt enjoy waiting 6 and a half hours for the service call. The 8am til 5pm waiting time is too long for the customer!A half day would be better. I had things I needed to do but had to place them on hold all day to accommodate KBs schedule, not mine. Not too happy! However, the service man was super and courteous!

Review 36 (2023-01-23 - Rating: 5)
I am very appreciative of the service I received today, which was replacing my main waterline.The technique they applied was not nearly as invasive as I thought it would be.They all were professional, friendly, andaccommodated my wishes and answered all of my questions. They arrived on time and completed the job in a timely manner. I will definitely use them for future projects!Thank you so much!

Review 37 (2024-11-23 - Rating: 5)
I’d give Matt a 5 star review for two reasons. He was flexible as a sick kid prevented us from meeting as scheduled. Second, he took the time to answer all my questions and discuss my options. I only decided to work with another company because of the significantly lower price they offered on a Lennox system.

Review 38 (2024-11-21 - Rating: 5)
Lavell, our technician was great! He was very polite and explained everything before he started and throughout the process.Brandon was also great! He was extremely thorough!

Review 39 (2024-07-06 - Rating: 5)
I received a whole system with a new air conditoner and furnace. Raymond worked on the furnace downstairs while Jason worked on the air conditioning unit non-stop until the job was done. He removed an old humidifier and cut new plates to replace the holes where the unit was . They work non-stop not even taking a lunch break and it was at least an 8-hour job . Thank you for a great job and getting it done efficiently . Okay Firl Newsome came out to revive my old air conditioning unit that was leaking oil from its coils. After checking inside and outside many times trying to jump start it, it failed to keep running.😵‍💫 since they have several days before a new one can get installed he hooked up a portable air conditioner in the front room to bring the temperature down to a comfortable 75 so far. Which I really appreciate. Thank you so much for trying as hard as you could to help me and my animals so that we can sleep comfortably until the new unit can get here. He was very kind and efficient with helping me get the right unit to replace the old one. Ive used KB for years and have not been disappointed. Except wishing that the new unit could have been available for immediate install.

Review 40 (2024-11-09 - Rating: 5)
Great service!! David assessed our electrical need the day after I called for an appt. Benicio installed (2) ceiling fans very next day. Both were knowledgable , prompt, courteous and very neat. I would use this company again.

Review 41 (2025-01-06 - Rating: 5)
Manuel was outstanding today. . He worked with me to find the best solution at the best price. . I am greatly appreciative for KB complete and their staff who have a heart for customer service unbelievable thank you.

Review 42 (2024-12-03 - Rating: 5)
Kyle was fantastic! He explained everything to make sure I understood what was happening. He was careful and considerate of our space. Everything was done professionally and efficiently. Kyle exceeded my expectations!

Review 43 (2024-11-17 - Rating: 5)
KB Complete is and has been my go to company for anything HVAC and plumbing for many many years. They are trustworthy and reliable and reasonable. I want to give a particular shout out to Kyle Lackner who resolved several plumbing issues for me this weekend and also answered all my questions and provided helpful explanations and really took time to give me real customer service. Thank you Kyle!

Review 44 (2024-07-21 - Rating: 5)
KB Complete did an amazing job with their work for my mom’s project. Chris and Mike were the electricians who helped and went above and beyond to fix difficult situations that was technically outside of their scope of practice and gave a very positive outcome of the project. Logan was very efficient with putting in the AC unit that my mom wanted and it works amazing. If anyone needs services done i hope you get these 3 guys. They have been honest, respectful, and patient through this process and i’d recommend them and the company to all! Thank you guys for giving my mom the reassurances she needed during this project. Your time was appreciated.

Review 45 (2024-12-13 - Rating: 5)
Chris was friendly and easy to work with. He was also professional and knowledgeable. We have used KB for a variety of needs and would recommend them.

Review 46 (2024-06-19 - Rating: 5)
Got the job done same day and had the fastest available quote I’ve ever experienced! I’m very pleased with this company and their work. Quality, experience, and a very fair price! 😌

Review 47 (2024-11-01 - Rating: 5)
Philip was incredible, KB is lucky to have him. He gave me all my options and explained them so I can make the best decision for my home. Professionals like Philip are exactly why I only use KB Complete, they are the best.

Review 48 (2024-11-03 - Rating: 5)
Jacob O. was very professional and polite. Jacob didnt try to upcharge me or offer services that were unnecessary. He provided sound advice and suggested contacting the city to determine why a pooling of gray water was in my backyard when all of my homes plumbing ran to the front. The city came out and to my surprise there used to be another house in that area of my yard and the cap had failed. The city had to clean out a line that ran behind my property line which caused the pooling to go away. If unable to fix the remaining issue(s) by myself I will be reaching out to Jacob at KB Plumbing again!

Review 49 (2024-10-07 - Rating: 5)
Had a great experience with the plumber today! He recommended a few upgrades that were well overdue, but did not pressure me into making those improvements. He was efficient and also cleaned up after! Thank you.

Review 50 (2024-12-05 - Rating: 5)
Randy, was great! He was very helpful in explaining how the Halo system works. He also provided good advice regarding our garbage disposal use and how to use Bio-Clean to prevent future drain problems.

Review 51 (2024-10-10 - Rating: 5)
Victor was very diligent about getting to the root of our leak. His efforts resulted in no leaks without having to replace the fixture. That saved both labor and hardware expense! Couldn’t be happier! He was polite, personable, & professional!

Review 52 (2024-12-01 - Rating: 5)
Quick service on a Sunday. Not an easy to diagnose problem but Anthony was willing to take the extra time to figure out what the problem was and get our heat running again. Very polite and friendly was a bonus!

Review 53 (2024-11-06 - Rating: 5)
Lavell was exceptional! We would ask for him again. He did a great job for us and went above and beyond in taking care of our plumbing issues.

Review 54 (2024-08-04 - Rating: 5)
KB Complete delivered as promised and Justin is an excellent technician who took his time while troubleshooting the issue finding our specific problem. Rather than like many other companies could have- rushing to the conclusion it was completely done for and just selling us a whole new unit. As a result our original AC is running again at a sixth of the cost we expected. A blown capacitor. An honest exchange of money and services. We’ve used them for years and this is essentially why. Trust is earned. I recommend them!!

Review 55 (2024-12-25 - Rating: 5)
Our guy’s name is Robert Quisenberry. He is AWESOME 👏! Very professional AND personable. Explained things very well and worked extra hard to resolve our problem! AMAZING!!!

Review 56 (2024-11-27 - Rating: 5)
Victor was friendly and professional. Installed a new shut off valve and faucet for me. He did the job quickly and efficiently. I would use him again!

Review 57 (2024-11-08 - Rating: 5)
Very good job. Guys worked non stop even under the rain. They tried to find affordable solution for me which I very appreciate. They cleaned up after work and left my yard clean and nice. Thank you guys.

Review 58 (2024-10-25 - Rating: 5)
Tim and Tyrone did a fantastic job! They were very professional and personable. They worked diligently to replace the HVAC system and a small run of duct. We were very pleased with their work.

Review 59 (2024-09-20 - Rating: 5)
Rob was very helpful and addressed my drainage issues. After a flooded laundry room, it is nice to know the drain is clean from the kitchen sink to beyond the laundry room and the washing machine can be used again. Very happy with a job well done.

Review 60 (2024-08-20 - Rating: 5)
Yesterday, we had the privilege of meeting Victor, from KB Complete. Not only was Victor extremely pleasant and knowledgeable, he fixed our plumbing problem!! Looking forward to seeing Victor in the future, (hopefully, not for repairs!) to install upgrades to our home. Thank you, KB Complete for hiring only the best, to help your customers in need.

Review 61 (2023-10-04 - Rating: 5)
Kyle is outstanding!! Very friendly explaining everything little thing he was doing on the job. Cleaned up great after a messy job, a long drive out here for him. Could go forever about how great Kyle is. Thank you so much. Not an easy job and we greatly appreciate everything. We will definitely use Kyle and KB COMPLETE in the future. Thank you again Kyle!!Mike and Judy

Review 62 (2024-08-02 - Rating: 5)
Pat knew what he was doing and offered helpful suggestions to all of our questions. He communicated well verbally and non verbally and was clean and tidy. When he left we could barely tell that he came by. Thank you for the great service and for leaving our house in better condition than when you arrived. We will be referring KB Complete to friends and family.

Review 63 (2024-12-11 - Rating: 5)
Manuel did an outstanding job of resolving our problem. Had not had heat for two days and he had us up and going within an hour. He was professional, knowledgeable, friendly.

Review 64 (2024-10-18 - Rating: 5)
Chris Rose was our electrician for a full home safety inspection and a couple other minor issues we needed addressed. Chris was very thorough in his inspection, explained all his findings clearly and provided us with options and his recommendations based on urgency or potential safety risks. Highly recommend!

Review 65 (2024-11-25 - Rating: 5)
KB Complete has provided world class service from beginning to end. Ray and Kyle did a great job on our new Trane HVAC system installation today!

Review 66 (2024-01-13 - Rating: 5)
Arrived quickly, was personable, he cleaned and dried the work area. Hauled the old heavy tank out and is finished! ✅ a good person doing important work and we appreciate it. Carol and Tom Handley

Review 67 (2024-07-25 - Rating: 5)
Quickly assessed my failed a/c unit and helped bring in someone quickly to quote replacements. Was very professional. Bryan was thorough in quoting a system replacement and options then brought us a portable a/c unit to keep us cooler while awaiting our installation. Price was competitive and they had great financing options.

Review 68 (2024-08-31 - Rating: 5)
Erik was very knowledgeable answered all my questions. If you need a whole new system give them a call. Very professional, understanding (senior dog) and showed me all they were doing. Made sure everything was up and running. Cant say enough.

Review 69 (2024-09-27 - Rating: 5)
KB complete has handled our HVAC needs for many years! When it was time for new units we got bids from several others but the quality of the equipment and home town service KB complete provides won the day again!! Thanks to Matt, Jason, Justin Mathis, and Frank for a seamless install!

Review 70 (2023-12-13 - Rating: 5)
The folks at KB Complete did a great job for us. They were prompt, courteous and professional. They quickly diagnosed my problem and provided an estimate to repair. Unfortunately this meant it was time to replace my 25-year-old furnace.Another guy came and looked things over and made a couple of recommendations. He got me set up to install a new furnace the next morning.The install crew tore out my old furnace and installed a new one. The new furnace is working well. Their workmanship is quite good. Their cleanliness is quite good. These are good people doing important work and I appreciate them, especially in December.

Review 71 (2024-12-26 - Rating: 5)
Manuel was prompt and was right in time when they said hed be there. The technician listened to the problem and fixed the leak no problem. He explained the problem and how it was fixed. Extremely satisfied with KBs service!

Review 72 (2024-07-09 - Rating: 5)
Rob was fantastic and went above and beyond in educating me and taking his time explaining aspects of everything to do with water in my house. He’s getting everything up to code and even talked about financing if things needed to be done in a certain time but a lot of money wasn’t attainable. The scheduler was bright and kind so I have to say I can believe everyone on the KB team is wonderful to have to take care of someone’s home. You can tell when someone is just in it for the money and when someone is doing their profession to take care of their clients and the equipment. I would say Rob was the latter!

Review 73 (2023-03-04 - Rating: 5)
The two technicians that performed the job were very professional and on time. They also provided support regarding payment so we go the most affordable payment with top quality services. They spent less time than I expected as well. Will totally use them again.

Review 74 (2024-10-25 - Rating: 5)
KB has been great to us on several occasions. Alex and Kylee came back out and let me watch the camera as they were cleaning out our main line. I’d highly recommend KB.

Review 75 (2024-08-12 - Rating: 5)
Victor installed a water heater for us today. He was friendly, knowledgeable, professional, maintained a tidy job site, answered all our questions, and was enjoyable to be around. If you call KB Complete for plumbing service, be sure to request Victor for your job. I cant recommend him enough!

Review 76 (2024-11-14 - Rating: 5)
Krys called ahead and showed up on time. He was very polite and knowledgeable. He let me know about equipment that may need repair or replaced in the near future.

Review 77 (2024-12-13 - Rating: 5)
Tech was on time courteous and efficient. He pretty much knew what the issue was based on my description of the problem and had it resolved very quickly. Pleased with his work.

Review 78 (2024-10-14 - Rating: 5)
Matt Merget really took care of us when it came time for us to replace our HVAC and water heater. He’s a very personable and knowledgeable guy who worked hard to meet our budget needs for this project. We’ll be with KB for years ahead!

Review 79 (2024-10-30 - Rating: 5)
KB has always done a great job for us. Very friendly technicians, very helpful. I feel confident with their work. You won’t be disappointed with them!

Review 80 (2024-12-10 - Rating: 5)
DeAndres was excellent. Very professional, polite and thorough. I really appreciated working with him on my seasonal HVAC inspection.

Review 81 (2024-07-16 - Rating: 5)
David young was my electrician today. Showed up within a couple hours of my initial call and was informative and polite. Worked quickly and for a great price. Will be calling KB for all my future home repairs!

Review 82 (2024-03-25 - Rating: 5)
*****6th jobJust our luck, we had just had a new furnace and AC installed and then our water heater went kaput!Luckily, Alex Youngstrom with KB Complete diagnosed the issue and contacted Nicholas Nemeth to verify. Very cool!They were amazing and worked with us to get a new one installed in less than 24 hours. It was late when it was diagnosed but they were there the very next morning and we had hot water by noon!I cant say enough about this company and the people they hire. They have NEVER disappointed.I highly recommend this company!*****5th jobJust had a new furnace and AC unit install done by Raymond Wyrick & Elijah Vermeulen. What agreat team!!! Very professional and efficient. Friendly and quickly completed the job in just over 5 hours. Left my utility room looking better than it was. Im so impressed with this companyand highy recommend them for any job!*****4th encounter:I am currently working with Erik Schalk to work with us to replace our 24 year old furnace and AC unit. Very pleased with the estimate and working with Erik was a real pleasure. No high pressure selling, just great valuable options and reasonable rates. I highly recommend this company!*****3rd Service:I received a great coupon for a $99 furnace tune-up. Jeff Lawrence senior technician was very friendly and extremely professional and his experience really showed. I will contine to use this company as long as they have the amazing people that work for them! I highly recommend this company! ***2nd service: Called a second time because the first experience was so great! This time we had a blocked bathroom sink drain.We had Mac Lucas as our technician. He was wonderful too! Very pleasant experience and quickly fixed the issue and explained exactly what happened. Good technicians at this company. Reasonable rates and they can send us Mac anytime for any future issues we have. I highly recommend Mac and this business! *****Quick, experienced, professional! Very friendly and knowledgeable. Chris was great!

Review 83 (2024-08-19 - Rating: 5)
Randall and Steve did a wonderful job installing our water heater and Halo 5. They answered all questions and explained how everything functioned. They were professional and cordial and the visit was very pleasant especially for an all-day job. Thanks!

Review 84 (2024-08-14 - Rating: 5)
He did a great job and was very informative. He dispelled a lot of the rumors that I have received while investigating changing to a tankless water heater. He seems to be quite knowledgeable and confident. I got to do a little more research and well get back to you thank you very much.

Review 85 (2024-04-17 - Rating: 5)
Both my technicians were very pleasant and professional, they left the place cleaner than when they arrived. I will be recommending KB Complete to all my friends

Review 86 (2024-12-31 - Rating: 5)
Chris was knowledgeable to our situation. He took the time to answer our questions. We were extremely happy with Chris

Review 87 (2023-07-15 - Rating: 5)
Kyle Lackner did such a great job installing the toilets I provided. He had to put a little more effort into installing them due to the style of toilets but he knew what he was doing. I had one toilet that did not flush at all due to it being clogged and another that bowl was cracked and leaking. Kyle walked me through the install process and features of the new toilets. I appreciate him so much, after a month and a half of 2 nonfunctional bathrooms we’re finally back up and running. Thank you Kyle.

Review 88 (2024-11-25 - Rating: 5)
The techs were on time, professional, answered my questions, very efficient and cleaned up well when they finished. KB ranks #1 from my point of view when it comes to all aspects of customer service.

Review 89 (2024-07-29 - Rating: 5)
Mr. Philip diagnosed the source of the water leak correctly and answered all questions with patience. Also he waited until the next technician showed up to explain the root cause of the leak. Knowledgeable and a hard working person. Was highly satisfied with my plumbing needs!

Review 90 (2024-12-12 - Rating: 5)
Lavell was very detailed at showing to us and explaining how a sump pump works as well as where water goes from underground gutters and how it comes up under a foundation. We sit in a partial low area but never had a problem before.He was prompt both times he came over, very pleasant and installed a new pump and show us a video of how it works. No mess and he replaced a sliding shelf that was in the way of getting to the pump area. Very pleasant person!

Review 91 (2024-12-17 - Rating: 5)
Excellent overall. No mess. Minimal noise. Kept us informed about their work and what to expect when the furnace was first turned on. Explained the operation of the system.

Review 92 (2024-11-14 - Rating: 5)
Manual did an excellent job fixing the problem with our humidifier. He was very professional & friendly. He diagnosed & corrected the issue super fast.

Review 93 (2024-10-21 - Rating: 5)
We have a wonderful experience with KB Complete! They emailed me when they were on the way and provided a picture of our technician. The technician, Manual Palomar, did a terrific job!

Review 94 (2024-07-22 - Rating: 5)
Chris delivered an absolute 5 star service. He was prompt and professional during the whole process. He made sure that his aim was to provide the customer the best possible service. We will definitely be using KB Complete for future work.

Review 95 (2024-11-17 - Rating: 5)
Update 11/2024 - Adding another couple endorsements - Kyle Lackner is the best - thorough job on this 30 year old house reviewing plumbing system. Highly recommend. Thank you KB! Second, Brandon Pierce did an excellent job on my HVAC maintenance, I greatly appreciate the thoroughness and just ensuring system is operating great. Thank you!One year later and KB is still five star. Delaney did a thorough job for this maintenance call, left things running better than ever. Appreciate the time taken to do it right.

Review 96 (2024-08-26 - Rating: 5)
Fabian did a great job telling what the issues were and several possible fixes. He made me aware of the approximate cost prior to doing the work, so no surprises,and the bill turned out to be cheaper than that. Will use them and Fabian again when needed.

Review 97 (2024-11-01 - Rating: 5)
Justin Mathis performed our install and Erik was our sales rep. They took care of us from start to finish and did a great job. This was the second system KB Complete has installed for us (first was on previous home) and both times they have been great!

Review 98 (2024-07-02 - Rating: 5)
Jessica did a great job explaining everything about our electrical panel, even though Im not familiar with it. She was quick and efficient in discussing our repair options and gave us helpful advice for preventing future issues. It was easy to reach KB Electrical, and they were prompt in responding and sending an electrician to address the issue.

Review 99 (2024-09-19 - Rating: 5)
Victor did a great job situating our new dryer. Was also very professional over the phone. Top tier work, will for sure contact you guys in the future.

Review 100 (2025-01-07 - Rating: 5)
Rob was very professional, knowledgeable, told us everything that might be a problem before starting the job. The job was completed in less than an hour!

Review 101 (2024-08-20 - Rating: 5)
We had a great experience in using KB Complete for our sewer and plumbing issues. Juan Bernal, Daniel Vega and Derek Mein, Alex Youngstrom, and Rick Moore all did a fabulous job in getting the work done in an efficient and very friendly manner. We were very pleased!

Review 102 (2024-11-06 - Rating: 5)
Had a new furnace and A/C installed. Patrick and Kyle were mindful of my property, inside and out. Everything was installed quickly and efficiently. Great work.

Review 103 (2024-04-20 - Rating: 5)
Justin did an excellent job today. He was prompt, polite, and professional during his entire service call. He called in advance of arrival and was professional in appearance upon on time arrival. He advised as to how he was going to diagnose the situation reported, and then did exactly that. He checked in multiple times to let me know progress as well as resolution. He had the tools as well as the parts needed on site, not needing to leave nor call to have parts delivered. He quickly replaced and repaired the outside AC unit once approved by me. Youd never know hed been there as clean up was completed prior to payment. A job well done.

Review 104 (2024-08-03 - Rating: 5)
Very kind, thoroughl and since a retired veteran enjoyed him having served in the military as well as his Brother. He addressed the issues, gave us quotes for additional work and explained financings available. My husband and I were very impressed with his knowledge.

Review 105 (2024-12-28 - Rating: 5)
Our tech, Anthony, was terrific!! Explained what he was doing, issues he discovered, and the options. Great service!!

Review 106 (2024-11-20 - Rating: 5)
Knowledgeable and caring service. When our system did not meet the technicians specs after a new ignition board, he ran to the Lennox warehouse and picked up a new blower motor and installed and programmed. This was an $100.00 upcharge on the bill. The furnace was in its 8th year of the 10 year warranty.

Review 107 (2024-10-05 - Rating: 5)
Patrick was great! Would have him back in a heartbeat to fix anything we need. Thank you so much.We also had Benicio do electrical work and he was super as well! Another 5-star repair job. Thanks.Benicio changed out our basement to LED lighting fixtures and did a great job. Very efficient and a great job.We also had Kevin and Lavell do additional plumbing work and they were both great as well.KB has been an excellent source of efficient and effective repairs and quickly done. We will continue to use them first whenever we have need of house repair services

Review 108 (2024-08-10 - Rating: 5)
Justin was great! In my opinion he went above and beyond. He made sure to solve the problem. He was informative and explained the steps he was taking to rectify the problem. Since I am now on the plan you provide he explained when and what we should do for the maintenance of my units. This really saved me time so I didnt have to go check out and compare services elsewhere. I also like to give my money to local businesses since we are both local. Thank you!

Review 109 (2024-08-05 - Rating: 5)
They were able to get me in a day early! I got a call that they were on their way 20 minutes out. Rick was professional and respectful of property. Will definitely use them again if needed. Thank you!

Review 110 (2024-11-28 - Rating: 5)
Dylan Franklin provided excellent service…installation of new electrical outlet for dishwasher.Highly Recommend K B Complete & Dylan!

Review 111 (2024-11-13 - Rating: 5)
I am amending my previous one star review. There was a communication issue and the way it was resolved was beyond professional. Thank you so much for correcting our original issue.

Review 112 (2024-08-04 - Rating: 5)
Awesome proposal. Out of three proposal we went with KB. Great personal presentation of the job to be done. Job finished, they did a great job from start to cleanup. Would recommend their services and already have

Review 113 (2024-06-17 - Rating: 5)
Manuel with KB Complete is knowledgeable and thorough. A good listener and had my AC back on and running in no time.Checked out everything. Alerted me of another problem that I had with my water heater. That was not his job!He was on time, respectful of my property and a kind young man.Thank You Manuel

Review 114 (2024-08-02 - Rating: 5)
Russell Richardson was professional, friendly and courteous. He is very knowledgeable in his field. He is very dedicated to the company. He did a great job on the yearly maintenance on the furnace and central air conditioner unit.

Review 115 (2024-12-27 - Rating: 5)
Sam did an excellent job in repairing / replacing the pipes. Very professional and customer oriented. Thank you KB Complete!

Review 116 (2024-08-20 - Rating: 5)
If you’ve ever wondered what happens when you flush your action figures down the toilet, KB Complete Plumbing has your answer—spoiler alert: its a hilarious commercial! These plumbing pros have a knack for turning everyday disasters into comedic gold. Their ad, featuring a kid turning his action figures into toilet-bound heroes, is pure genius. It’s like they’ve combined the essence of childhood imagination with the art of plumbing. Now my son has thought it was a great idea too. If you’re looking for a company that not only fixes your pipes but also gives you a good laugh, KB Complete Plumbing is your go-to. For less than 70.00 they will retrieve those lost action heros.

Review 117 (2024-11-05 - Rating: 5)
Weve used KB Completes services a few times now. They are always professional and curtious. Most recently, Chris Rose ran a new line and installed a wall charger in our garage. He was efficient, thoughtful, and respectful of our home. No need to look any further than this company for electrical work. From the office staff on the phones to the tecnicians A+ customer satisfaction.Update 11/5/2024: What more can I say about this company and technicians? Woke up this morning to no hot water in the shower. We called late morning and by early afternoon Randall Smith was here to inspect our hot water heater. It was done and had imploded, which explained the angled pipes on the top! Obviously, we needed a new unit after 11 years. Randall gave us quotes and options. He then secured the unit, installed it, and hauled the old off same day! The unit was very cleanly installed and Randall was terrific and patient. These guys are simply the best! Thank you.

Review 118 (2024-12-28 - Rating: 5)
Manuel was the very best technician from KB that I have worked with. He listened to my concerns & was very understanding. He also provided me with information that will help me in the future.

Review 119 (2024-08-08 - Rating: 5)
Justin Haskins is the best technician, he knows what he’s doing, very friendly, hardworking and open for discussing troubleshooting and preventative matters. I’ve had him put to my home multiple time and will refer him by name to anyone that ask.

Review 120 (2024-08-12 - Rating: 5)
Philip Norris was awesome! He found an issue that we didnt realize we had and he got one of his co-workers out to diagnose the issue. Very helpful and honest.

Review 121 (2024-12-22 - Rating: 5)
Victor was great! He got our water softener issue fixed and was very thorough with explaining the issue.

Review 122 (2024-10-22 - Rating: 5)
Great service. Thank you Sam. First thing he did up on entering the house was put paper booties over his shoes. That attention to care immediately let me know that KB isnt just about pipes theyre about people.

Review 123 (2024-11-04 - Rating: 5)
Kaden was courteous and forthcoming when asked questions and recommendations. He successfully unclogged the floor drain and cleaned up after himself.

Review 124 (2024-08-08 - Rating: 5)
Victor took the time and patience to fix the shower faucet. Previously I had another company come out to fix it and was told I had to completely replace the entire faucet which meant cutting into the wall and costing me more than double what Victor was able to do by just repairing the existing faucet. I would definitely recommend Victor of KB Complete.

Review 125 (2024-12-11 - Rating: 4)
Installed new humidifier very well. Not 5 stars because of scheduling problems. Soot covered sensor caused burners to not stay on resulting in cold temperatures. Lots of resistance from scheduling person to get service.

Review 126 (2024-11-22 - Rating: 5)
Our technician George showed up for an installation of our generator. Very friendly, knowledgeable customer friendly and helpful. He knew what he was talking about, available for any questions.Will highly recommend this Team and company.

Review 127 (2024-07-26 - Rating: 5)
Sharp looking professional showed up today from KB Complete. He really knows what he’s doing.Makes deciding on a big job much easier and less stressful.A week later I have a new system, A/C, Coil and heater, all installed. What great service! Technicians: Patrick Kelley and Zach Theunissen were great to have in my home taking care of my install. Super respectful, friendly and sharp acting young men. Another Supervisor also showed up to help out and to make sure I was getting taken care of; Jason Schalk I believe was his name. That guy put the icing on the cake!Install was scheduled fast, I received text messages when the technicians were on their way, their names, their personal ratings, etc. All so cool and made the interaction so much better. Them Boyz worked their butts off too.Thank you K B Complete!!

Review 128 (2024-11-01 - Rating: 5)
A complete HVAC system replacement completed quickly and great work by the technicians. I recommend KB Complete for all your household issues!Frank S

Review 129 (2024-07-27 - Rating: 5)
Rick Stivers saved the day! He tried one thing to clear the drain Friday night and when it wasnt making it better he set an appointment for early Saturday morning. Rick brought a bigger auger and .... He cleared it! Double checked things and explained maintenance for me. He knew I was hosting a birthday event Saturday and made sure I could do it! Thank you a hundred times.

Review 130 (2024-08-14 - Rating: 5)
Victor was very personable and very professional. We were very pleased with his work. We will be keeping your company as our contact. Thank you for sending someone so friendly👍

Review 131 (2024-07-07 - Rating: 5)
Lavell was extremely helpful and knowledgeable! We asked him about a few different projects, and he was honest about what we did and didn’t need to do, even when it would’ve cost more. Super above board! The work he did was quick and high quality. We will be calling again next time we need plumbing work!

Review 132 (2024-12-01 - Rating: 5)
Rick Stiver was excellent. The previous plumber did inferior work but KB sent Rick over to clean things up and he fixed the problems quickly and efficiently.

Review 133 (2024-07-06 - Rating: 5)
Vincent was dispatched to address my plumbing problem. Couldnt have asked for a better technician to work on it. Professional, knowledgeable, hard working, polite. Based on this experience, I would absolutely recommend KB Complete for plumbing problems.

Review 134 (2024-06-17 - Rating: 5)
Cant say enough good things about KB as a whole. My wife and I had a house fire and our electricity was completely cut off. KB got us scheduled and had everything fixed and back up within a week. Lot of thanks to all of KB but a huge shout out to Chris Rose! While they were fixing our electrical, he noticed spots in our basement where our wiring wasnt up to code and a potential hazard. Throughout all of it, hes been super awesome and knowledgeable and we really appreciate everything hes done to help us in the last month!

Review 135 (2024-12-05 - Rating: 5)
We have had Victor Ivory work at our house 5 times. We have always found him a very good communicator and personable.

Review 136 (2024-07-08 - Rating: 5)
Our old hot water heater bit the dust right before the holiday weekend. KB Complete sent a tech sooner than we expected, which we really appreciated. Kyle was awesome, explained the problem and our options, then worked into the evening to install our new unit same day. 5 stars all around!

Review 137 (2024-06-05 - Rating: 5)
If they gave 10 star reviews I would give him that. I wanted to let your company know what an outstanding representative of knowledge, skill, and professionalism he has shown. While addressing my electrical repairs after our recent storm event. He and his entire crew were of the highest quality I have ever seen. As someone who has had personal experience in the past of the industry and standards I can say he far exceeded my expectations. He absolutely 💯 is an asset to your company.

Review 138 (2024-12-16 - Rating: 5)
Great work done by Krys on our twice-yearly checkin on our AC and furnace. He was very knowledgeable and recommended some services and tips that will extend the life of our central AC/heat. Would recommend KB Complete and their service contract to any homeowners! Very reasonably-priced, and a great way to maintain vital services in your home so that a huge out of pocket cost to replace components that have not been serviced properly (or at all) can be avoided.

Review 139 (2024-11-05 - Rating: 5)
Victor and Kevin fixed my leaking and broken water pressure valve and updated the on/off valve explaining the whole process. They were professional and went above and beyond. I will refer them to all my friends and family!

Review 140 (2024-06-26 - Rating: 5)
Great job by Firl Newsom of KB Complete . After working in very high temperatures for almost 2hrs., he was able to get my AC functioning. There is still an issue for future repair at some point but was impressed with his performance to get me a solution. He answered all my questions and provided new info about my equipment. He’s a great asset to KB Complete.

Review 141 (2024-11-12 - Rating: 5)
Called this morning and KB had someone out before lunchtime. Sam was great and had the sump pump replaced in no time.

Review 142 (2024-02-06 - Rating: 5)
2/6/24 We were so happy with the service provided by Alexsandr today. He serviced our hearing and air conditioning systems and was thorough and knowledgeable. We’ve had very good luck with this company and the service technicians.2/1/24 Patrick quickly solved our leaking problem under the kitchen sink and our lack of hot water coming from the faucet. He also diagnosed our other minor plumbing issues. He was extremely knowkedgeable, helpful and efficient. Thank you so much!As usual, excellent service from Reggie and Alan. Thank you!

Review 143 (2024-09-07 - Rating: 5)
Victor came out to help us take out some old calcified fixtures and he did a great job replacing them. He was very polite and professional!

Review 144 (2024-11-17 - Rating: 5)
Kyle Lackner was the plumber who came and fixed my emergency plumbing problem, he was extremely nice, informative, and helpful, i am extremely grateful for him answering my call for help when I had just come home from vacation to a burst pipe, thanks again for all your hard work!

Review 145 (2024-08-14 - Rating: 5)
Chris Rose and Benny were both great to work with. They really seem to care a lot about my situation and was very knowledgeable. They did a wonderful job!👍🏽

Review 146 (2024-08-05 - Rating: 5)
We have had good experiences with their products and the quality of their work. Scheduling has been a breeze too. Since it’s a bigger company, prices are a little higher than smaller ones, but they have reliable warranties. They have good suggestions for unique house situations and can quote different packages for different budget ranges.

Review 147 (2024-12-13 - Rating: 5)
Anthony did a great job! He checked everything out and then gave me options to address issues with my older system to keep in running! Very good professional work

Review 148 (2024-08-18 - Rating: 5)
KB complete sends great plumbers and are always reliable and professionalOur most recent plumber Vincent had a tricky outside water faucet that was old he had to replace, he did a great job!

Review 149 (2024-08-10 - Rating: 5)
My experience with KB Complete Plumbing Heating & Cooling was good yet again. My technician was Rick. The job didn’t take too long. He was very kind and knowledgeable and patient with me which I appreciate. I would definitely recommend HIM and this company!

Review 150 (2023-12-30 - Rating: 5)
Pat did a great job. My water was coming out as a trickle in the tub so I could not use the shower or fill the tub. He removed sediment in pipes and installed valve, etc and now there is enough water coming through that I will be able to use it to fill the tub or take a shower. He did a great job. He was professional, polite, etc. i would definitely recommend him and call again for their services.Thank you

Review 151 (2024-06-08 - Rating: 5)
No doubt there are a lot of excellent plumbers out there, but they can be hard to find when you need one. I think I found one: Kyle at KB Complete.He was outgoing, pleasant, experienced, and likeable. He knew what he was doing and how to do it efficiently and effectively. Hes not an old-timer but he is old enough to have been around the block once and young enough to go around again.He answered all of my questions without suggesting it was a burden for him. He even acted like I was helping him with some of the work details instead of getting in his way and annoying him.I had the impression that he is very conscientious regarding doing a good and complete job. We all know that plumbing work can be expensive but I think I obtained good value for what I paid. We need more Kyles.Of course I kept his name for any future plumbing adventures.

Review 152 (2024-07-15 - Rating: 5)
KB Complete is the BEST!… Alex came out and did a complete check of my AC unit after I complained about a smell. He explained to me what he did and what needed to be done to help with the issue. He also gave advice about upgrading my furnace and water heater. He did all of this without charging me a fee for the visit. I will always call on KB Complete for all my HVAC and plumbing matters.

Review 153 (2024-07-16 - Rating: 5)
Justin was very polite and courteous. Justin was also very knowledgeable on the issues at hand and was able to explain our options on how to go forward. Solid 5 star service.

Review 154 (2023-10-10 - Rating: 5)
George Biggs performed an excellent job in getting our electrical problems solved. Today, he installed our vaulted ceiling fan and made several suggestions that we are very pleased with and needed to be done. He always calls us and lets us know his arrival time. In addition, he was professional but also personable and answered questions as well as really listened to what I needed him to do! Thank you, George. You are a pleasure to work with and get problems solved!

Review 155 (2024-09-06 - Rating: 5)
Chris Rose was excellent. He explained the work to be done and did the work in a timely manner. We were throughly pleased with Chris Rose and KB conpletes professionallism

Review 156 (2023-04-10 - Rating: 5)
We had our LG laundry tower moved from downstairs to our master bedroom upstairs. Rick did a phenomenal job he kept us informed during the full process of how things were going.Thank you for doing such a professional job and taking care of us.Robert and Debbie

Review 157 (2022-12-25 - Rating: 5)
It’s Christmas Eve (Saturday), we had family over, and our pipe burst. Almost immediately I called KB Complete and was told someone could come Thursday. About 30 minutes later I got a call and they said someone would be out Christmas Day! About 45 minutes later, I got a call from Kyle and he said he was on his way. Kyle was personable, explained things, and once he found a the pipe (RIP drywall), he fixed it quickly and efficiently! He saved our Christmas and now I will be a life long customer.

Review 158 (2024-06-26 - Rating: 5)
Everyone weve worked with at KB has been great. The plumber, electrician and HVAC specialists who have come to our house in the last year have been super knowledgeable, professional and friendly. Theyve educated my partner and I, who are new homeowners, quite a bit without trying to sell us parts or services we dont need. We love having the membership with them and knowing that if we need something taken care of quickly, they will come either that day or the next. And getting the two free HVAC inspections with the membership makes the $209 totally worth it.

Review 159 (2024-06-14 - Rating: 5)
Michael was great! Quick, efficient, and personable. Quickly diagnosed the issue and the best way to resolve it. Very grateful for getting to us in a timely manner and back to having a cool house!

Review 160 (2024-07-02 - Rating: 5)
After we got 6 inches of rain in three hours, my entire basement is full of water. I have been with KB Complete for over 25 years. At first during the transition, I was a little concerned with the new ownership. I will say that yesterday they truly stepped up and sent somebody over within a few hours to replace my sump pump. Victor was awesome and knowledgeable. Thank you so much.

Review 161 (2024-12-19 - Rating: 5)
Great service, friendly and professional. Gave a lot of good insight and advice on keeping my waste line functional. Very helpful and much appreciated!

Review 162 (2024-06-27 - Rating: 5)
Patrick was great! He was here within 2 hours of my call to the office to make the appointment. He was pleasant, efficient and did a great job.! Many thanks to him and to KB Complete!!!

Review 163 (2024-08-04 - Rating: 5)
George is a highly skilled electrician who is equally great at problem-solving outside the home as well as inside. His judgment and knowledge are exceptional. His work is thorough and focused. Thanks, George!

Review 164 (2024-08-10 - Rating: 5)
AC was out on one of the hottest days of the year. The KB team was compassionate about the situation, prompt, professional, amazingly efficient and completely replaced out entire heating/cooling system in one day! Extremely grateful!!!

Review 165 (2024-07-19 - Rating: 5)
Pat was very prompt, knowledgeable, thorough, and above all fixed the problem. Great experience and I will not hesitate to call KB Complete again if need be.

Review 166 (2024-06-26 - Rating: 5)
We couldnt be happier with our experience working with KB Complete. From our first interaction with Matt Mergot in sales to the installation of our new HVAC system, everything was seamless. Our installer, Justin Mathes, was exceptional. He clearly explained the entire process, setting realistic expectations about what would be done and how long it would take. After the installation, Justin ensured everything was as clean as when they arrived. He also took the time to make sure I understood how to use our new thermostat, even though I was in a rush for my next work call—Im grateful he did, as it would have been much harder to figure out with just the manufacturers instructions.Great communication, competitive prices, and exceptional customer service. 👏👏👏

Review 167 (2024-11-22 - Rating: 5)
Krys was great! He was thorough, thoughtful about his recommendations, and just all around a nice guy.

Review 168 (2024-11-28 - Rating: 5)
11/27/24 Update: We ended up getting a new Trane furnace on 12/29/23 and switching from Cates to KB Complete. Cates had sold us a high efficiency a/c unit (years ago) and then didnt install the larger diameter copper freon line that was required in order to achieve the higher efficiency rating (they rectified it after we brought it to their attention). And then when they told us our heat exchanger needed to be replaced 4 days before Christmas, they were the least helpful of all the service companies we got bids from. Everyone but Cates offered to lend us space heaters.We went with KB Complete and were very happy with the installers (Justin & Zach). Weve had 2 service calls for routine tune-ups and have been happy both times (Delaney in May 2024 was great). Today we had Justin H. come because our new furnace was making a noise that sounded like the washing machine spin cycle (off in the distance). He was very thorough and addressed all of my questions and suggestions, but didnt find anything wrong. After consulting with his supervisor, he came back to tell us there is a known issue from manufacturing, and that we are getting a new blower wheel and motor for free. So far weve been very happy with KB Complete!12/21/23 Alex came to give us a 2nd opinion, and did a very thorough check of our furnace, even using a camera probe so we could see exactly why our heat exchanger wasnt working. He was very knowledgeable and did a great job of explaining everything and answering our questions. We were very pleased with the service would absolutely recommend Alex!

Review 169 (2024-12-04 - Rating: 5)
He did a great job and I hope we getHim again after signing up for a maintenance plan.

Review 170 (2024-10-30 - Rating: 5)
Lavell was professional and explained to me about the maintainence on my hot water heater.Highly recommend KB complete to all my friends.

Review 171 (2024-12-04 - Rating: 5)
Rob came out same day as all my toilets were clogged and backing up into my tub and I also had water in my basement around my furnace area going into my finished basement. He accessed the problem, and had my toilets unclogged and bathtub draining again within no time.The water in the basement was due the AC system. He immediately called Alexander from KB Complete and he fixed the problem and made suggestions to prevent from happening again.Rob called Power Dry Water Removal for me and I set up an appointment for the same day, to have my basement inspected.I cant say enough about the service I received from KB Complete!!

Review 172 (2024-12-27 - Rating: 5)
Alex was a welcome face to see since he was the same guy to do the AC install. He was able to fix the system and point out problems that needed to be addressed before the next winter. KB was fast to respond to the rest calling me first thing in the morning and getting a repair guy here that day. Thanks guy.

Review 173 (2024-08-12 - Rating: 5)
Lavelle was the best! Our garbage disposal bit the dust and needed to be replaced. Lavelle came, gave us options, and then returned the next business day to install a new, improved disposal. Quick, professional, informative. Lavelle is the best!!

Review 174 (2024-12-30 - Rating: 5)
Jeff was super friendly and informative. Kept me informed every step of the way.

Review 175 (2024-08-19 - Rating: 5)
Patrick is our favorite plumber. He was in and out in about an hour, the price was reasonable for our list of projects, he put up with our barking dogs and he has a great sense of humor!

Review 176 (2024-09-06 - Rating: 5)
Victor was so helpful in explaining things about my plumbing issues, including very helpful suggestions. Had everything he needed for today’s repair. Thank you so much!

Review 177 (2024-05-28 - Rating: 5)
I can not thank Raymond & Kyle enough for being so patient and thorough and ensuring that everything worked properly and safely. Raymond explained every step and component and what the issues were and the solutions for it to work efficiently. Thank you KB complete for sending out a very experienced and willing technician to install and repair so it would all work wonderfully. I definitely recommend calling KB Complete!

Review 178 (2024-07-17 - Rating: 5)
Technician Richard was awesome in evaluating our HVAC system. He was very knowledgeable and professional! KB Complete is an awesome company and they hire the best staff.

Review 179 (2024-03-21 - Rating: 5)
Friendly, knowledgeable, professional, dedicated to customer satisfaction!They made it so quick and easy!

Review 180 (2024-11-09 - Rating: 5)
Krys was great! Positive attitude, friendly smile, and fast service! He explained everything and actually showed me what he was doing. Thank you!!

Review 181 (2024-12-26 - Rating: 5)
Great job by Firl. He gave me some good information and pointed out issues I need to be aware of for maintenance.

Review 182 (2024-07-31 - Rating: 5)
Justin did amazing! He answered all my questions and broke it down in a way for me to understand. Very nice. I will be asking for him again.

Review 183 (2024-11-12 - Rating: 5)
The man was extremely knowledgeable, experienced, and did an excellent job of communicating the issues to me. Thoroughly professional and a positive experience

Review 184 (2024-12-10 - Rating: 5)
Anthony was very professional and diagnosed the issue quickly and solved the problem with our furnace. I would highly recommend him.

Review 185 (2024-06-18 - Rating: 5)
Furl came out today and he deserves 10+Stars. He is a very kind and honest man. I truly appreciate the time it took to check everything. KB Complete is fortunate to have Furl working for them!!!

Review 186 (2024-12-27 - Rating: 5)
Heater was making a rattling noise and I was worried the blower was going out. KB scheduled us promptly. We have been on their maintenance plan for years and really saves you money in the end. Tech called me first thing in am to let me know exact time they would arrive so I could plan my morning. Alex D. Did a great job identifying a heat shield that was loose and causing the noise. Fairly straightforward fix and back up and running. Luckily, did not have replace anything. KB is always great to work with!