All About Plumbing
Located in Mills river, North Carolina
Address: 5521 Old Haywood Rd Ste 1, Mills River, NC 28759, United States
Phone: +1 828-778-2425
Rating: 4.8
Services
- On-site services
- Online estimates
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-17 - Rating: 5)
In September Hurricane Helene blew through Western North Carolina knocking the power off for 10 days. I fired my generator up but my well stopped working too so we called All About Plumbing. There power was out too but they said theyd send somebody the next morning if anyone could come in. We were in a full blown natural disaster.The next morning somebody did come in... Thomas Rains. Even though his power was out too he braved the roads which blocked in many places from fallen trees and debris. He showed up at my house and rebuilt my well-head. It looks better than before and runs perfect.Later after the storm at my request he came back and replaced two toilets and other plumbing stuff for me.Thomas is a Master Plumber and a rare gem of a person. My wife and I are so thankful for him and All About Plumbing! -
Review 2 (2024-12-31 - Rating: 5)
I was impressed! I was in urgent need of clean water and the secretary called their plumber right away. He came out within the hour, changed my filter for my well, then saw to my needs for a better system the next morning! His patience, honesty, and explanation of how my well system works was exactly what I needed! Thank you, for your great immediate and friendly service. -
Review 3 (2024-12-14 - Rating: 5)
Service was same day prompt. Very professional men who know their trade and get satisfaction from doing a great job. They enjoy their work and shared that plumbing is FUN! They were very good in explaining as they worked and answered all my questions.They even helped me become aware of an electrical issue impacting my plumbing. I was able to call an electrician while the plumbers were still here.This was my first time usingAll About Plumbing and I am impressed!If you are wondering about the money charged for their work...just know that they saved me a lot! Another plumbing service had offered the exact same work for nearly 400 dollars more.Yes, I am being a bit glowing in my review but nothing is exaggerated. THESE GUYS WERE GREAT AND I RECOMMEND THEM. -
Review 4 (2024-10-29 - Rating: 5)
Joe was awesome, start to finish. He came out to figure out why our disposal wasnāt working. After figuring that out, we talked to him about a whole house water filter system. He checked out our plumbing system, shared 3 possible locations and thoroughly explained our options on filtration systems. He then arranged for installation within 3 days. Amazing service! He showed up on time, finished quickly and made sure everything was in working order. I highly recommend All About Plumbing. I have also used All About Heating and Air with the same amazing results. Itās a great company! -
Review 5 (2024-10-24 - Rating: 5)
Weve called All About Plumbing twice in recent months. Weve been deeply impressed by the friendly and prompt response and the superb service weve received. Some weeks ago, Vinnie, the plumber, went the extra mile and more to help us track down a recurring mysterious puddle that appeared from time to time in our bathroom. He eliminated plumbing as the source of the problem--which was all he was required to do--but he kept looking and found a leak in the roof around the chimney that was causing the problem. (This was just before Helene hit. If he hadnt found that leak then, I dont like to think of the damage Helene would have done to our house). He also advised us on our whole-house water filter and suggested needed preventative maintenance measures for our 1950s-built house that other plumbers hadnt noticed. Then just today, he helped us solve complicated post-Helene problems with our water heater and water filter. The phone dispatcher (whose name I didnt get, Im sorry to say) was friendly and helpful. She thoughtfully sent Vinnie, who had made the previous house call. That saved a lot of time and explanation. All About Plumbing has a great staff and reasonable rates. The staff go the extra mile for customers. Doing business with them is a pleasure. Their work gives me peace of mind. -
Review 6 (2024-12-26 - Rating: 5)
A big THANK YOU to All About Plumbing for their prompt repair of our kitchen sink back up and disposal. Yes, it was a simple repair, but whats especially outstanding is that it was remedied less than two hours after our call in- the morning after Christmas day! -
Review 7 (2025-01-03 - Rating: 5)
Jesse was totally professional, competent and knowledgeable. He did an excellent job for us from updating pipes to installing new toilets and a sink. We recommend him highly! -
Review 8 (2025-01-08 - Rating: 5)
Quick to respond. Our water pipes were frozen and Ray came. He unfroze our pipes. He was friendly, and very courtesy. It was a pleasure dealing with him and the company. We would certainly use them again. Cant thank Ray enough. -
Review 9 (2024-12-27 - Rating: 5)
Back in December of 2020 our heating system failed. It was our first experience with the folks at āAll Aboutā. Thereās an old saying in the body shop business that goes something like this: āWe had to build a brick wall behind our shop. Our customers had such a great experience having their car repaired that many wanted to wreck it again!ā I know, a bit extreme, but thatās how I felt with our HVAC All About experience.Just yesterday [the day after Christmas], I deduced that the water pressure regulator coming in our house had failed ā faucets were suddenly leaking, and the shower was a firehose. Who to call? Well, you guessed it ā All About Plumbing & Septic. Withing 30 minutes the team had arrived and were working on the issue. As I have said about the HVAC crew we met back in 2020, today their standard of care has not changed. From their prompt service calls to office contact, all were friendly, helpful, knowledgeable, professional, and quality of repair focused.The folks at All About are my number one goto when problems arise whether it be HVAC , plumbing, or septic.No brick wall needed, but I have been thinking about changing out some of my plumbing. Have any idea who Iāll call?All About Plumbing and Septic! -
Review 10 (2024-10-31 - Rating: 5)
Brandon was just here, and he quickly and professionally fixed my leaking dishwasher, to my immense relief. He was knowledgeable, thorough, pleasant, and kind. I also had two other occasions this year to call All About Plumbing, and received the same excellent service both times (the technicians were Jimmy and Vinnie). Im so grateful to have found this company! -
Review 11 (2024-12-11 - Rating: 5)
Rapid in-person response out of office hours to call for failed water heater. Quick appointment and plumber arrived on time, sorted through possible issues and discussed options I had searched on-line. Follow-up a few days later to replace tank which required re-working exhaust due to older now out of date code compliance. Team worked quickly and dealt with other issues as well. Inspection done a few days later found minor issues, corrected quickly, and all passed final inspection.Do not have cost comps, but response, professionalism, excellent materials and willingness to resolve unanticipated issues make this a team: Highly recommended. -
Review 12 (2024-07-31 - Rating: 5)
Greg from All About Plumbing installed a filtration system for my home that is on well water. Everything about the experience was superb. The system is doing its job and producing crystal clear water. I couldnāt be happier! -
Review 13 (2024-11-24 - Rating: 5)
Weāve been having plumbing issues since we moved into our house. Jesse came out and first had the city come to check an issue that saved us thousands of dollars. He then found the root cause of some ongoing problems and was able to fix them right away, coming back with the right parts and staying to get it done. He was kind, hard-working, and honest. I would definitely recommend. -
Review 14 (2024-12-27 - Rating: 5)
The young man who came to our home from All About Plumbing was on time; introduced himself; very professional and took care of our plumbing problems with great proficiency!! We have used this company twice now and will definitely use them again!! -
Review 15 (2024-09-19 - Rating: 5)
I have used All About Plumbing twice since purchasing my home. They deserve more than 5 stars! They always answer my calls and show up the same day. Thomas takes time to explain everything clearly. Each time, he shows up with a positive attitude and smile on his face. Every experience I have had with this business is superior to any other. Highly recommend! -
Review 16 (2024-09-03 - Rating: 5)
I had a problem on Labor Day weekend. Michael did everything that he could do, especially considering that the parts stores were closed. He was at Loweās just before eleven oāclock on Saturday night. He definitely wants to help you. He has a good work ethic. I donāt know anything about the management, of course, but it seems that the plumbers have an incredible work load. Please consider that the time quoted to you is an estimate. They donāt always know what the job will entail or how much time it will take. -
Review 17 (2024-08-19 - Rating: 5)
When I called All About Plumbing in was a Saturday and they were extremely polite and helpful. I even called back to ask another question and again they answered my questions. Jesse was the plumber who came out and he was very polite, knowledgeable, and respectful. He helped ease all concerns and fixed our issue without any problems. Overall this was a great experience and will be using them again -
Review 18 (2024-09-23 - Rating: 5)
It was very important to get someone here on a Sunday. We had to shut our water off because water was spraying all over our bedroom carpet. I was very impressed with the technician that that got to our home that evening after a busy day. He fixed the leak quickly and got our water back on. He was very polite and knowledgeable about the job. It was the first time we have called All About Plumbing and will continue to if we ever have any more problems. -
Review 19 (2024-10-12 - Rating: 5)
Called them for a leak check in our home. Jesse showed up within 30 minutes and was fantastic. Calm, patient, knowledgeable. I asked many questions and he answered everything. Went the extra mile. I really appreciated his professionalism. Dont hesitate to call them! -
Review 20 (2024-12-07 - Rating: 5)
I highly recommend All About Plumbing. I had a pipe burst during recent cold weather. I called late in the afternoon and their technician was out the next day. He located the leak, which required squeezing into some right spots, and repaired it in less than an hour and a half. He was even able to give me advice on how to prevent the same issue in the future. Price was fair, technician was professional, and I couldnt be happier! -
Review 21 (2024-10-21 - Rating: 5)
When my sump pump stopped working on Saturday, I reached out on Facebook for recommendations on who I contact and numerous people recommended you guys. When I called, I was overjoyed to find out an appointment for that evening existed and I mentioned to the intake person that as I had just had chemo, if anyone was sick a mask would be great. Louis and Thomas showed up wearing masks and even after I shared they could remove them, they insisted on keeping them on. The guys were friendly and professional and even took the time to help educate me on my sump pump. They quickly assessed and fixed the issue! They clearly were out to help the community dealing with the aftermath of hurricane Helene- which they did and you have gained a new customer based on this wonderful experience. Now I understand why so many people suggested I use you guys! A special thanks to Louis and Thomas! -
Review 22 (2024-10-24 - Rating: 5)
First rate experience. Jimmy arrived promptly and immediately determined fix for my problem. He had the needed part on his truck and 10 minutes later the fix was installed. Jimmy took the time to look at several other potential issues but assured me they were not of immediate concern. Excellent service. All About Plumbing will be my first call for future plumbing problems. -
Review 23 (2024-10-15 - Rating: 5)
All About Plumbing continues to be a 5 star service for us. Scheduling the appointments is a streamlined process. Our plumber, Terry was punctual, friendly, professional & skilled. He took the time to make sure my long list was completed. He explained the things I needed to be aware of & I feel more confident about staying on top of our houseās priorities. Thank you. -
Review 24 (2024-08-08 - Rating: 4)
Brandon, our main plumber was great. Got back to us very quickly on calls and took care to make sure we were both on the same page about the job. The quote was accurate to about $200. My husband and I did the math on parts and labor and the company still made a very large amount above that. However their quote was a good $3k less than the two other quotes I got. They sent a lot of pictures along with the receipt which is always very helpfu. All told we were very happy with the experience.Thank you for the follow up Caleb! I absolutely can understand that there are other costs of doing business than parts and labor. And that pricing is also dependent on market. We plan on returning for more business as needed in the future. Cheers. -
Review 25 (2024-05-03 - Rating: 5)
From the disastrous beginning, water spraying everywhere, to the clean ending, All About Plumbing was very professional, courteous, on time and not too pushy. I want to give a special shout out to Thomas Rains, the senior technician who provided our service. He was exceptional. He walked us through all of our options, explained everything thoroughly, and answered all questions truthfully. He was very respectful of the decisions we had to make and of our property. As the old adage says, āyou get what you pay forā ā we couldāve paid less and we wouldāve gotten a lot less. I will not use another plumbing service for this house again. -
Review 26 (2024-08-07 - Rating: 5)
All about plumbing is awesome! Called them on a Wednesday afternoon, they came out for free estimate on Thursday and Friday morning did install requiring excavation and installation of exterior water shut off valves and pressure regulator switch. Senior Technician Thomas Rains was there from estimate to install. He was great and helped us navigate everything with professionalism and confident knowledge that made us feel good about what was happening. I was working during install and Thomas kept me informed and at ease during process. Cant say enough about how well Thomas knows his trade and represents a Family owned local company the provides great work at a fair price! -
Review 27 (2024-05-22 - Rating: 5)
Jimmy, Marco and their 3rd awesome team member, did a fantastic job! Professional, on time and extremely good at their job . Thank you for providing a great team to help me get back into everyday living! -
Review 28 (2024-09-18 - Rating: 5)
New to the area and needed a plumber. Used these guys twice this week. Amazing experience all around. Phone calls answered every time, offered same day service free of charge, knowledgeable & courteous technicians, friendly customer services and easy to use billing system. Very pleased! -
Review 29 (2024-09-16 - Rating: 5)
We called All About Plumbing and got a technician out named Thomas Rains to the house with very short notice and was able to help me with a problem I have been dealing with for over two weeks In less then 30 minutes. He knew exactly what he was doing. He was very kind, respectful and helpful. If I have any other problems, this is the plumber I would call again! -
Review 30 (2024-10-18 - Rating: 5)
I canāt say enough in terms of praise for Evan and team at All about Plumbing. They have always been extremely responsive to my needs , getting things fixed quickly when thereās a problem. They are friendly and very professional, and the quality of their work is excellent. Highly recommended. Canāt say enough about how good they are. -
Review 31 (2024-12-18 - Rating: 5)
All about plumbing. Got right on our problem. And fixed it quickly. Cleaned up nice before leaving and stayed in contact through the entire process .Brandon and crew were professional and courteous. Will call this company for future problems,and highly recommend. -
Review 32 (2024-12-05 - Rating: 5)
We exclusively use All About Plumbing. They offer quality service and fair prices. Their team is reliable and trustworthy. Terry is very knowledgeable, thorough, and timely. -
Review 33 (2024-10-22 - Rating: 5)
Jason was excellent. He not only fixed my tankless water heater in a timely manner, he took the time to answer my questions about how it worked, changed a filter for me as well. Based on his expertise, Iād highly recommend this company. -
Review 34 (2024-07-31 - Rating: 5)
Super pleased with All About Plumbing, the team got us scheduled same-day to address a water heater alarm. Not only was Jimmy early, but he was super kind and professional and went through all the steps to troubleshoot and even called the water heater manufacturer on our behalf. Highly recommend Jimmy + team, and will definitely use them in the future. -
Review 35 (2024-09-19 - Rating: 5)
We received a prompt call-back about a problem we were having with two toilets. Matt came out that very morning. He was friendly, professional, and honest enough tell me that one of the toilets did not have any problem that he could detect. I appreciated that! The other toilet was fixed quickly. Great work. He was conscientious, careful, and cleaned up afterwards. No mess. I got his card because I will definitely call Matt if we have another problem. It has been a long time since we had a plumber we trusted! Thanks!!! -
Review 36 (2024-10-11 - Rating: 5)
Ive used this business 3 times already and cannot begin to express how great they are! All associates are knowledgeable, prpfessional, and really go above and beyond to meet your needs. They also offering financing with very good terms. Highly recommend! -
Review 37 (2024-12-12 - Rating: 5)
We had a relatively straightforward sink repair. The repair man was awesome, got it done in about 10 minutes and didnāt charge us an arm and a leg. Well done -
Review 38 (2024-11-27 - Rating: 5)
Our toilet was leaking & Thomas came out & did a phenomenal job fixing it! He was so awesome with our kids who were super intrigued with his work! 10/10 recommend Thomas for any and all plumbing needs. -
Review 39 (2024-08-02 - Rating: 5)
From my first contact with All About Plumbing it has been a good experience. Jimmy Alvarez is very professional and a hard worker. He and his co-worker were pleasant, efficient, and cleaned up after installing a new toilet, garbage disposal, and made my hot water heater up to code. I will definitely recommend them and hire them in the future. -
Review 40 (2024-09-11 - Rating: 4)
All about plumping was able to come out and fix our problem fairly quickly. They arrived the same day that we called them. My only issue was that they did not call to notify me that they were on the way. I was getting ready to hop in the shower after my workout so that was a little annoying. But the service was great and Joseph and Raymond the two technicians were friendly. -
Review 41 (2024-09-23 - Rating: 5)
Very nice and knowledgeable workers. We had to get A permit for the pressure Valve they had to put in. The county came out and said the job was absolutely perfect. I even called them and told them how satisfied we were with their work. Thank you so much and I would recommend them to anyone. -
Review 42 (2024-10-04 - Rating: 5)
Incredibly responsive! Was not expecting same day much less within 2 hours with everything going on after the storm. The guys were awesome & thorough. Thank you to Ben & his co-worker! -
Review 43 (2024-10-07 - Rating: 5)
After All Pro septic septic tank crew showed up they opened up the access on both ends of my septic tank. The tank was completely full. They pumped out all the sewage out of it. But the line in the house coming to the septic tank was blocked by clog. The next day they sent out their plumber. Their plumber looked at the situation recommended getting a high-pressure clean out hose that crawled up through the pipes and blasted the clog out.They showed up on a Saturday during one of the worst disasters in North Carolina history, the aftermath of hurricane Helene. Their plumber was extremely knowledgeable and professional all the way. I was really glad I called All Pro septic and All Pro plumbing. -
Review 44 (2024-09-09 - Rating: 5)
Having lived in our home since 1976 we have had many plumbers. We are blessed to have now enjoyed the most prompt, professional yet ! Thomas was so knowledgeable and experienced making sure I clearly understood not only why but how he was going to fix a clogged basement utility drain. Extremely fair price, courtesy and came on time as promised. Wish could give more stars. Steve Seneker -
Review 45 (2024-12-20 - Rating: 5)
The best customer service and expertise. Plumbing is a privilege and a blessing. They understand our needs. Kyle made our holiday wishes come through. -
Review 46 (2024-09-12 - Rating: 5)
It was August 29th. After my morning coffee with coconut milk and allulose, I went outside, it was a good morning, the streets of Henderthorne were quiet. My name is Friday and this is my partner whats his face. We are on the Dale Wood duty. This is where the day turns into twisted sister. As you remember, Lowes doesnt do gas. All About Plumbing shows up to install our new dryer. All they had to do was install two LP gas jets for the propane dryer. Yould think if you order a LP gas dryer from Lowes, that what they would send...but no! All About Plumbing spent three hours on the floor installing those jets. Thank you Lowes. I think Ill send them my bill. What are my odds? -
Review 47 (2024-08-18 - Rating: 5)
I called Sunday and got a response. The flushed system problem was fixed beyond expectations. Hydro technology is excellent. Jesse was outstanding from the first call to completion. The cost was reasonable. Given the fears, the fix feeling is excellent. -
Review 48 (2024-09-25 - Rating: 5)
Kyle Robinson is an amazing plumber. I have used Kyle for all my plumbing needs and would not call upon anyone else but him. He is knowledgeable, professional, and very personable. If I was his boss, I would make sure he received a BIG raise. With much appreciation. Jim Griffin -
Review 49 (2024-12-12 - Rating: 5)
This is the second job we have had this company complete. They are friendly, professional and reasonably priced. They got back to me promptly whenever I called with a question. I highly recommend them. -
Review 50 (2024-08-09 - Rating: 5)
Richard from All About Plumbing came out, diagnosed our failed well pump, quoted me a replacement, and got a crew out to complete the job in one (rainy) afternoon, even though it was a fairly tricky job. The installation was by the book, the crew was friendly, and the entire experience was exceptionally professional. If you find yourself in a bind, I recommend them very highly! -
Review 51 (2024-11-25 - Rating: 5)
Was easy to make an appt. Came on time. Technician was informative, gave advice and fixed the plumbing problem. We had a broken faucet and a clogged sink disposal. Will def call again for any future plumbing issues -
Review 52 (2024-06-24 - Rating: 5)
Andrew came out after hours to do a free estimate on our not-one-but-THREE toilet crisis. As a single-mom with three at home and an extra that day, I was overwhelmed to say the least. WE HAD NOWHERE TO GO, literally an figuratively. Andres called first (a must for me) arrived on time, was incredibly knowledgeable and friendly, and was even able to give me some tips and tricks to help myself. We were very lucky that our situation was easily resolved, but I am infinitely grateful for the level of service we received, even before service was necessary. They will definitely be my first call next time we have any upcoming maintenance or assistance needed!Thank you for reassuring a very frazzled, mama, Andrew!! -
Review 53 (2024-10-25 - Rating: 5)
Have hired AAP for 2 jobs now as well as some HVAC work. Quality of work and customer service are unmatched. Extremely pleased with the entire process. Communication has been outstanding and every employee has been extremely professional. Do not hesitate to use them -
Review 54 (2024-08-11 - Rating: 5)
Hire these guys! All About Plumbing has a Team of professionals who do outstanding work. They are well-trained/experienced, efficient, and courteous. The office staff is excellent at doing intake interview, managing schedules, setting dates, and follow-up. The plumber, Vinnie, replaced two bathroom faucets and one kitchen faucet in our 1946 house, which still has some of the original plumbing. This is the fourth time he has done work for me, and all projects are working perfectly. I highly recommend All About Plumbing. -
Review 55 (2024-11-19 - Rating: 5)
All about plumbing was very helpful from first contacting them about sewage smells and then when the plumber, James, came to our home to help figure out why. I very much appreciated the service from beginning to end and would highly recommend! -
Review 56 (2024-09-09 - Rating: 5)
This is the first time using All About Plumbing. Jason showed up on time evaluated the situation and got the part needed and had it working again in no time. He was polite and professional. We will be using them again for other projects. -
Review 57 (2024-07-18 - Rating: 5)
All About Plumbing representative Greg B. was very knowledgeable and helpful, he answered all of our questions and gave us options and information clearly, and provided the solutions needed. He responded quickly and did great work, we were happily surprised and impressed on what a positive change the solutions he implemented made! We had low water pressure and are so happy he was able to get it working so much better for us now. We definitely recommend Greg B. with All About Plumbing and will call for him again if ever needed. -
Review 58 (2024-08-14 - Rating: 5)
This plumbing company is amazing!Always incredibly quick scheduling and excellent at fixing and explaining the issue. Highly recommend. We have used them twice and love having such a reliable company to work with. -
Review 59 (2024-09-21 - Rating: 5)
The technician was very patient and very thorough. We walked step by step until we had where the leak I had was isolated and he was the first one of three plumbers. I have hired to actually take his time and go step by step and find the leak and isolate where exactly it was -
Review 60 (2024-09-17 - Rating: 5)
Jesse came out on a Saturday afternoon and fixed my water leak. He explained what he was going to do to fix the leak and fix it to last.He also gave me his professional opinion on what needed to be done to prevent more pipe damage. I was email a quote for the future work that evening.Could not had asked for anymore professional and hard working then Jesse. Thanks -
Review 61 (2023-11-24 - Rating: 5)
Peter and Brandon quickly cleared an ABS kitchen drain that was completely blocked at 50 ft with their mighty Jetter system. We then scheduled a complete re-piping for our home to remove all poly B pipe and ABS and replace with Pex and PVC. Peter returned with a large team of friendly guys and made all of the changes over 2 days including a new pressure tank and filter system. Septic tank was also pumped. They arrived on schedule and were completely professional. Dont hesitate to use this company. They are great! -
Review 62 (2024-09-06 - Rating: 5)
Were willing to schedule when I needed them and showed up on time. Did very high quality work at a fair price. Brandon was great. Iād recommend to anyone -
Review 63 (2024-12-06 - Rating: 5)
We had a positive experience. Arrived on time, were pleasant and resolved our issue. Would gladly use them again. -
Review 64 (2024-06-26 - Rating: 5)
Great service and very responsive. My tank had been overflowing and I was concerned the problem would cost thousands. I had previously used All About Pluming to empty my tank a couple of years ago and was happy to call them with my current problem. In a matter of minutes they diagnosed the problem-which turned out to be a clogged filter. They explained exactly what had caused it & what to do to prevent it reoccurring. Really happy with the service from the initial call, the call to let me know they were on the way and the service provided on site! Definitely recommend. -
Review 65 (2024-10-17 - Rating: 5)
Got right out to my house after the flood even though they were busy. Fixed my plumbing and the shower feels great !!! By the book, professional work, good people, five stars. Thank you Vinnie š -
Review 66 (2024-09-09 - Rating: 5)
We had a clogged shower and sink and called All About Plumbing and they sent someone out the same day! They fixed our problem and were so polite and very professional! Would definitely recommend! -
Review 67 (2024-08-23 - Rating: 5)
I called for a plumber and was scheduled within a day. Our plumber showed up and was awesome. He diagnosed the problem immediately and was in and out of the house within 30 minutes. Great service!!! -
Review 68 (2024-04-30 - Rating: 5)
Exceptional Service for Water Treatment System InspectionI recently contacted All About Plumbing & Septic / All About Heat & Airto inspect our water treatment system, and I must say, I was thoroughly impressed with their service.The plumber arrived as scheduled and conducted a comprehensive inspection of our system. They tested our water quality and reassured us that it was excellent, requiring no upgrades or refurbishments.What truly stood out was their honesty and integrity. Despite their thorough inspection, they did not charge us for the service and refused to accept any payment. This level of professionalism and commitment to customer satisfaction is rare to find.I highly recommend All About Plumbing & Septic / All About Heat & Air for anyone in need of plumbing services.Their expertise, honesty, and exceptional service make them a standout choice.Randolph Sullivan -
Review 69 (2024-10-06 - Rating: 5)
We are still dealing with the after effects of Hurricane Helene but Jesse Swinson arrived at 9:00am on Saturday to help us. The sewer had backed up and was coming up in the toilet and shower. It was horrible but Jesse cleaned the lines, told us what we needed to use to clean up the mess and all with a smile and great attitude.Iāll only use All About Plumbing if we need anything else done. -
Review 70 (2024-08-12 - Rating: 5)
Andrew was on time for the appointment- professional and very thorough. Quality work done - office staff very friendly and timely with invoices and follow up information. Would definitely recommend -
Review 71 (2024-12-17 - Rating: 5)
Joe did a great job replacing an outside hose faucet and a guest bath toilet with a new ADA compliant water saving unit this time. I can rely on these guys, especially when itās an emergency. You can call them 24/7. -
Review 72 (2022-07-23 - Rating: 5)
7/22/22Andrew is professional and did my bid last Friday as well as provided an installation of my new toilet today. He also dropped the camera down the lone To inspect the septic all is clear Iāll have the guys at the house tack up some droopy lines below the house that way everything will flow to the septic tank more smoothly.Andrew walked me through the process. Took off boots upon entering . No worries ill vaccum and mop upon completion. New connection added bc old too short.I had their HVAC -Tech Jake to the house also today. for inspection/maint. This was not their installation. Jake shared some info, about this systems installation (not all about Heatings install) i didnāt think upper hole was right. I added stocking months ago bc it was blowing installation about . Jake said i can cover hot air hole w installation piece and sheet rock closed. Great crew,.Quality work, Polite and knowledgeable.I also used this company for septic Clean out 11/21. Buncombe county, wish i could use you at my rehabber in Mars hill too. Thank you Guys! -
Review 73 (2024-11-04 - Rating: 5)
The plumbing department very knowledgeable on installing my new Monster flow, filtration system and UV light. Very clean and professional Install highly recommend -
Review 74 (2024-10-18 - Rating: 5)
What a super experience! Two plumbers responded immediately to my call and, throughout the visit, politely explained what they were doing and why. They talked about the possible future problems and gave me several estimates. Couldnt have been more helpful.I would recommend these plumbers toall! -
Review 75 (2024-07-15 - Rating: 4)
The lady Js (Jennifer and Jessica) were polite and sweet. Michael, the master plumber was knowledgeable and communicative about the issue with the indoor septic tank all the way while providing pointers and advice. Great job! Thank you!!! -
Review 76 (2024-06-20 - Rating: 5)
Brandon was great! Very personable and effectively communicated the problem with our well and how to fix it. Work was completed correctly and we love the 5 year warranty for added peace of mind. We will definitely use all about plumbing for any future issues! -
Review 77 (2024-05-01 - Rating: 5)
This is the second time I used All About Plumbing when I had a Plumbing emergency. Both times the technicians were very knowledgeable and my issues got resolved. They are very reasonably priced as well. This past time I needed all new sewage lines. They had all the equipment to get the job done. They showed up on time and worked efficiently and were all very respectful of my property. I will absolutely call on them again. Thanks for all of your help and hard work! -
Review 78 (2024-02-14 - Rating: 5)
This is an honest company who does the work requested at the agreed upon price. Their worker was on time, worked quickly and did a great job. They were able to take care of my septic pumping next day. Everyone I spoke with was polite, and straightforward. I will use them again and I would recommend their service. -
Review 79 (2024-10-17 - Rating: 5)
The crew came out and took care of our well promptly and professionally. Fantastic guys with a great attitudes and very knowledgeable. -
Review 80 (2024-05-31 - Rating: 5)
I want to give a great big thank you to All About Plumbing for a outstanding job well done. Evan and Ben was awesome. They was polite, very knowledgeable, explained everthing they was doing to my understanding and got the job done. They went over and beyond. We have also had dealings with Jason. He done a great job as well. -
Review 81 (2024-06-03 - Rating: 5)
So very thankful for All About Plumbing and Septic! We had a septic issue over the weekend and I contacted them to see about having someone come help us. The customer service was fantastic and within just a couple of hours the situation was resolved. We have used them for years for plumbing, septic and HVAC services and have always received exceptional service. -
Review 82 (2021-04-03 - Rating: 5)
Excellent service. Had to replace a gas line before leaving town and they expedited the appointment and fixed the problem. Brad was excellent and will use them in the future.Needed their service again to replace toilets and hot water heater. Emory and Jimmy did a great job. Courteous, friendly, professional and they even played fetch with my dog during a lunch break! Awesome company! -
Review 83 (2024-06-15 - Rating: 5)
Called All About Plumbing and Septic to get our septic tank pumped out. Special shout out to technician Conner D. who showed up on time, was very courteous, and answered all our questions. He was professional and did an excellent job. I would recommend this company to anyone in our community. Thanks again, Conner, for the great work! -
Review 84 (2024-08-06 - Rating: 5)
Terry does a great job every time. He is reliable, professional, and efficient. I highly recommend getting his advice on any issues you may be having. -
Review 85 (2024-02-22 - Rating: 5)
We had a surprise malfunction and leak in our gas water heater. All About Plumbing had a plumber on the scene (Michael) in about 40 minutes. Michael is clearly an excellent plumber. He also communicates very clearly so that we understood what he was proposing as a fix. Well, his fix worked and we were up and running within two hours. Also, the pricing seemed fair. All About Plumbing is an excellent company and Michael is an excellent and trustworthy professional. We have them on speed dial! -
Review 86 (2024-06-24 - Rating: 5)
Had clogged fixtures due to a bad sediment filter. Low water pressure. Basically we did not have water. I called on a Saturday came out on Sunday morning and in 1 hour our fixtures were back washed and working like normal. I cant ask for more. The price was very reasonable. Thank you for great service. -
Review 87 (2024-09-16 - Rating: 5)
The team really showed me grace and assisted me with shifting appt hrs around. The team reassured me that they could and would get the job done. The office staff was awesome to work with. -
Review 88 (2024-05-28 - Rating: 5)
Previously, other companies/plumbers worked for a few hours trying to unclog the kitchen sink drain lines, charged nearly $500, but failed to clear the lines. All About Plumbing sent an excellent plumber who couldnāt clear the lines after several hours, but I didnāt get charged. He returned, spent nearly 5 hours, fixed a complicated situation in a difficult location, and only then was I charged. He had a great demeanor and professional presence, and was careful about how he treated my home while working. I highly recommend All About Plumbing. -
Review 89 (2024-11-08 - Rating: 5)
Our contractor made great recommendations, explained the why, was easy to work with, showed up on time, and got the work done well, all at a decent price. -
Review 90 (2024-09-11 - Rating: 5)
Third time I have used All About Plumbing and Septic and each time I was 100 % satisfied. They are the most professional company that I have ever dealt with. -
Review 91 (2024-12-10 - Rating: 5)
Evan at All About Plumbing and Septic was an amazing help. He fixed our sewage ejector pump for a reasonable price and time. Its been about a month with no problems! He was very punctual and professional. I would definitely recommend them!We used All About Plumbing again and would still highly recommend! Thomas and Michael did excellent work and were able to come out the same day we called to check it out. We had a pretty big job but they scheduled it very quickly and everything is now working great! -
Review 92 (2024-11-05 - Rating: 5)
Vinny did an awesome job! He has done work for us before and it has always been top notch! -
Review 93 (2024-01-16 - Rating: 5)
Justin with All About Plumbing was very professional. Took his time explaining what he was doing. Went above and beyond to fix my Heat Pump and left it 100% better than it was. Not only did he fix the problem, but fixed and checked things to make sure we would not have any other problems. I appreciate Justin and All About Plumbing. What a GREAT company. -
Review 94 (2024-08-13 - Rating: 5)
The guys were friendly talkative and very enjoyable yet they were always busy.. I appreciate their hard work especially in the heat. Their work is top notch and Ill recommend them to anyone that needs work -
Review 95 (2024-10-15 - Rating: 5)
All About Plumbing cane through for me again today following the restoring of water in AVL post-Helene. We had a toilet leak probably due to on/off activity at the shut off valve and they scheduled a visit from Matthew quickly. He diagnosed and fixed the minor problem quickly and helped me be sure all other systems were go for water flowing back through the house. Very kind advice, an estimate for possible work should any further problems arise, and no charge for the quick visit. Awesome! -
Review 96 (2024-04-23 - Rating: 5)
All About Plumbing is a great company and totally saved my day today! They sent a plumber within a couple of hours, which is remarkable. The cost of the repair was very reasonable and Terry, who fixed my problem, knew exactly how to handle it-no muss no fuss. This eased my mind significantly! I highly recommend these people and plan to use them again! -
Review 97 (2024-09-26 - Rating: 5)
Excellent service from beginning when I called very helpful and also the plumber was very helpful even with finishes that were not part of his job. Will definitely call them again and recommend them -
Review 98 (2024-05-23 - Rating: 5)
The tech from All About Plumbing, Terry Corson, installed a whole house house sediment and UV filter. From when he provided the estimate to when he finished the installation, I was very please and impressed with Terry. I told Terry what I wanted and he provided a detailed estimate for this work. Scheduling was very easy and Terry gave me an update on his arrival time the day of service. He explained to me how he was going to install the equipment and how long it would take to complete the work. He provided detailed instructions on how to change the filters. I found Terry to be friendly, courteous and professional. The final work cost less that the estimate and I appreciate his honesty. I can highly recommend All About Plumbing and Terry Corson. -
Review 99 (2023-04-06 - Rating: 5)
Jesse replaced our well pressure tank. He did a neat and thorough job, bringing everything up to code. He was very friendly as well. We will definitely use this company again! -
Review 100 (2024-11-19 - Rating: 5)
They were at my house a few hours after i called. andrew handled everything very professionally. l was very pleased with the service. -
Review 101 (2024-10-30 - Rating: 5)
I had a complicated situation and Mr Jimmy and his crew got it done with prestige and cleaned everything up nicely. I give them 10 stars. Went above and beyond. -
Review 102 (2024-01-23 - Rating: 5)
We called on Sunday morning to request service. We received a call back in the afternoon and were able to get an appointment the following day. Not bad. Im ready impressed.Mike, showed up on time. He was polite and professional and was able to diagnose the issue right away.Later that evening a crew of trucks was at our house to fix our issue. They worked until the wee hours of the night.I am really glad that I made the call to All About Plumbing and Septic. -
Review 103 (2024-05-13 - Rating: 5)
All About Plumbing did an excellent job with our sewer line re-routing - really could not have asked for anything more. Fair price and great follow through. Really appreciate it. Those guys work hard and it is such a relief to not have to worry about it anymore. Thanks! -
Review 104 (2024-12-06 - Rating: 5)
Quick response, professional and honest technician. Great job, I highly recommend using All About Plumbing for your service. -
Review 105 (2024-09-03 - Rating: 5)
Jimmy was spot on in diagnosing and solving my problem! He explained everything very well. He is an impressively skilled plumber. Thanks Jimmy!! -
Review 106 (2024-04-18 - Rating: 5)
Jason was friendly, honest and knowledgeable. He had a suggestion regarding how to improve our filtration system and installed it the same day. He also explained how it works and did a video on changing the filter. All About Plumbing is expensive but Ive found them to be reliable and high quality. You get what you pay for! -
Review 107 (2024-09-06 - Rating: 5)
Called with a leak under the house. Leak was in a crawl space with limited access. Crew arrived within an hour of the call. Leak was repaired within an hour of their arrival. Thrilled with their prompt response and professional work. Thanks -
Review 108 (2024-04-26 - Rating: 5)
Ben from APP arrived 25 minutes after giving us a heads up- right on time. We had a difficult time finding the leak which gave us time to discuss other problems which Ben attended to matter of factly before he left; he came well prepared. He was quite frank about how charges were assessed which I think are pretty reasonably average considering the quality and timeliness of service. The leak was found and fixed, and Ben gave me some tips on next steps, like insurance. Heartily recommended. -
Review 109 (2024-04-19 - Rating: 5)
Great experience from the start. My initial call of inquiry was answered promptly AND I was instructed that a technician would come by later the same day to repair a sink that I tried, unsuccessfully, to repair. I received a follow up call to inform that a technician was on his way. Soon after, Ben arrived, replaced parts as needed from stock he had in his truck, and all for a reasonable price. All About Plumbing is a home run. -
Review 110 (2024-08-24 - Rating: 5)
Brandon and his team did a septic to sewer conversion and installed a new water supply line to our house. Prompt, excellent work, and excellent communications throughout. Thanks. -
Review 111 (2024-04-26 - Rating: 5)
Michael, Brandon and the others on the All About Plumbing Crew were professional in every way as well as being very personable and friendly folks. They explained the work and costs before starting and as the work progressed. They were there when they said they would be and actually finished ahead of time. The work area was cleaned each day and a final cleanup when they finished. Overall the best contracting experience Iāve had, and Iāve had several over the years! -
Review 112 (2024-12-20 - Rating: 5)
All About Plumbing is the company you want for all of your plumbing needs! We have hired them multiple times for our home repairs and needs, and we have been so grateful to have had them on the books every time! They are professional, timely, knowledgeable, patient, communicative and all around a great bunch to work with. Which matters when it comes to people who are in and around your home! From the office staff that is responsible for fielding calls and scheduling jobs, to the technicians coming out to complete the work, this is the family owned business you want to support. Over the course of multiple jobs with them, the technicians Richard, Andrew, Brandon, Marco, Grant, Matt and Chris have all been incredible. They took time to explain what was going to happen, ensured the work was done right, and managed to make each process as painless as possible with our multiple home repairs and plumbing needs. They installed new clean outs in our outside plumbing, replaced all of our water and gas lines, and installed a new water heater for us over the course of the last few months. Very grateful for all of their help and will continue to keep them as our go-to plumbers for any future needs. 10/10 would recommend and hire again. -
Review 113 (2023-09-13 - Rating: 5)
I didnāt know who to call to service my sewer pump. It gave me confidence to see how responsive and professional their business was.Easy to contact without having to wait for a call back. Office kept in touch about when they would arrive, etcā¦.Clearly explained what they were doing and how much it was going to cost.I needed my sewer pump replaced which entailed cutting pipes, pumping the tank, removing broken pump and installing a new pump. They completed the job without delays.Very happy with their service, professional and friendly. Would use again and recommend them to others. -
Review 114 (2024-08-29 - Rating: 5)
Thomas and Jason were amazing. Had bad clogs and they came out, explained what the issue was in a way I could easily understand and fixed the issues for us. Thank you! -
Review 115 (2024-05-08 - Rating: 5)
Kyle was awesome. I called at 2 on Monday came out the same day. He had the water working enough to get us by until he came back to replace the needed parts. Did it cost more than I wanted? Doesnt everything? Overall, I feel the cost was reasonable and service great. -
Review 116 (2023-11-02 - Rating: 5)
Fast almost next day service, on time, even early! Good communication from office staff!Jason took time to educate us on what we thought was a tub drainage issue- very easily resolved. Other team from company (septic) came on time the same day, found septic tank location easily, marked it, cleaned tank quickly and educated us on future maintenance needs. Highly recommend!! -
Review 117 (2024-07-10 - Rating: 5)
Great plumbing experience. Thomas, my plumber, was facing a difficult job with my 170s era plumbing. He did a great job, with minimum disruption to my house, and did it efficiently. Thank you. -
Review 118 (2023-09-06 - Rating: 5)
I called and they showed up same day for an estimate. When I confirmed the estimate, they again came same day. AMAZING! In this time of labor challenges, that they have good folks available means they also have a well run, organized work environment. They assessed our plumbing across the board and shared what was needed with no pressure to do the work. Iām grateful for their expertise and responsiveness to our business. They did the work in a tidy, quiet, professional manner. I also had a great experience with All About Plumbing in my home as well at an earlier time. Highly recommend! -
Review 119 (2024-06-01 - Rating: 5)
An outside faucet had frozen during the winter; now in the warm weather we discovered that the interior pipe (in the wall) was leaking water into the wall-to-wall carpeting! Total mess! They found the cause, replaced the outside faucet, installed an emergency shut-off valve in the interior wall. The crew guided me thru each step so I had a clear, first- hand (actual) view of the problem, the solution AND the steps that I can take to avoid this in the future. Very knowledgeable 2-person crew, very clean work. -
Review 120 (2024-05-08 - Rating: 5)
Jesse was great and very patient with the problem. I had bought the wrong item at HD and he had trouble finding the right part to fit ------ had to try twice at Ferguson but finally, and unbelievably, got the right part. It is old and was afraid not available any longer. But thanks to his perseverance, it all worked out and have had no problem. Thank you Jesse you are terrific! -
Review 121 (2024-05-06 - Rating: 5)
Just returning home from vacation we discovered our potties were not flushing! I hit the panic button. This plumber is a 24/7 one and came by, even though we are not regular customers. I plan to become a regular customer. The plumber was excellent. Real nice guy and knows his stuff. AND was right about all he said. -
Review 122 (2024-01-23 - Rating: 5)
We have used All About Plumbing a few times now and have been very happy. First of all, they show up when they say they will. They dont charge a fee for holidays (except xmas day), or after hours, which was great when we had to call them about a leak on January 1st! Their pricing is up front and reasonable for a truly professional service. And they do good work and provide a guarantee. They are pretty much my go-to plumbing service now. -
Review 123 (2024-03-16 - Rating: 4)
Jimmy was incredible. He did exactly what he said he would do. He was efficient and fun to work with.The reason for only 4 stars is that All About Plumbing was expensive. $350 for an hour long visit. It was an emergency visit and so they kinda had me for the emergency part.Then when I asked him to quote me the replacement of three on/off valves under the sink it was going to be $950 for that. This is a maintenance thing so I passed - but I almost passed out at the price.I highly recommend them for their efficiency and professionalism, and I appreciate them giving me a free quote, but will warn you about their pricing! -
Review 124 (2024-04-13 - Rating: 5)
I am so impressed by this company. We needed immediate service and Ben was absolutely amazing. He did above and beyond what any one else would have done. So professional, well spoken and stayed in communication with me the entire time. Because of Ben you all have a customer for life! -
Review 125 (2023-10-22 - Rating: 5)
We had a sewage backup or water leak, (we werent sure which) in our home over the weekend & we had to shut off the water We contacted All about Plumbing on Sunday morning and I spoke with the plumber on call Michael, who was very professional & let me know he would be out sometime in the afternoon. He arrived earlier than we expected & got right to work to solve the problem. He was wonderful to work with & was able to unclog our sewer lines. He went on to tell us that he would be in touch with a restoration company to contact us regarding the water damage. He was very respectful, and a pleasure to have in our home. It was wonderful that he came out on a Sunday & with short notice. I highly recommend All About Plumbing! Thank you so much. -
Review 126 (2024-01-03 - Rating: 5)
I just had a new hot water heater, septic filtration system, a few faucets replaced, and it was done in a timely fashion with extreme kindness and respect for my wishes in my home. Everything was cleaned up and left beautifully! Then I did have to have a repair on my kitchen sink, different tech this time and he was just as kind, clean and timely and made sure everything was taken care of. I highly recommend All About Plumbing! Both Joel and Jimmy were truly fantastic! -
Review 127 (2024-05-20 - Rating: 5)
I recommend them highly. They called me on Sunday to find out the details of my problem. I was instructed on how to shut off my water in order to reduce any damage to my home. They promptly arrived to evaluate, give me a quote and fix the problem. They set up a phone call for me with the restoration service which I didnāt need due to their diligence. -
Review 128 (2024-10-22 - Rating: 5)
I had an after hours weekend call and they came as scheduled and diagnosed my problem and explained it to me and took care of it the issue. -
Review 129 (2024-02-01 - Rating: 5)
Called them and they came out the same day. Andrew was great. He was very respectful of the home and even took off his shoes to go in.Got the job done in less than 30mins.Would definitely use them again! -
Review 130 (2024-06-18 - Rating: 5)
Thomas quickly and efficiently removed an old toilet for us and replaced it with a new ADA compliant one. He was professional, knowledgeable, and meticulous. I highly recommend All About Plumbing. -
Review 131 (2024-01-06 - Rating: 5)
I went down to our basement at 9:00 p.m. last night and we had a flood in our basement. I called All About Plumbing and they came over within an hour. They explained that the expansion tank and pressure reducing valve had failed. They did not have one in the truck but they said they could come out this morning at 9:30 with the parts to fix it.At 9:00 they showed up and the job was fixed by 10:00. The guys were very professional and friendly. They were also excellent about explaining what they were doing and how these parts fail. They were also good about answering question.I will say, that they were very expensive, but you do get what you pay for. They were prompt, friendly, and knowledgeable and gave me a great deal of confidence that the repairs were done correctly.If you are looking for a bargain or cheap plumber, these are not the guys for you, however, if you want prompt and excellent service, I highly recommend them. -
Review 132 (2024-03-27 - Rating: 5)
I determine I had a water problem Sunday afternoon and the first company I called, gave me appointment three days later at four in the afternoon. I called All About Plumbing and they were out within 45 minutes to check the issue. The technician determined what the problem was and set up a plan that afternoon to replace my waterline that could not be repaired. Three technicians were out at 8:30 to 9 oāclock the next morning and did the work and got my water back on that same day. The next day it was inspected, and they filled in the trench that they had dug to lay the new waterline. I would definitely call them again if I had another plumbing problem. -
Review 133 (2024-04-08 - Rating: 5)
It was a last minute call and Jesse answered, hit his appointment time, gave a good estimate then referred to the pump truck (full septic caused drains to stop working). The pump truck arrived 40 minutes later and did its thing.Both guys continued to offer solutions for upgrades (good for their business) but also ways to save me money now ( āif you can wait a day there wonāt be a weekend up charge.ā or āare you sure this will cost you $x moreā or āif we try this first and itās right then you save $x compared to $x)I would highly recommend. -
Review 134 (2024-03-20 - Rating: 5)
Very impressive team, William, Erik and Jacob. They were extremely well versed in what we needed. Both Cathy & I excitedto have our AC/Heating working again. Many thanks to All About Heat and Air and their team. Our neighbors who noticed your trucks and workmanship results were also impressed with the results.Thanks,Jim & Cathy -
Review 135 (2024-10-10 - Rating: 5)
Best staff, knowledgeable technicians and great products! So glad we found them and have used their services for 3 years now. -
Review 136 (2024-08-05 - Rating: 5)
Super quick creative problem solvers (at least in the case of Ray and Joe). These guys found and corrected a leak that left two other vendors stymied. I felt the price was fair. -
Review 137 (2024-06-03 - Rating: 5)
The technician showed up on time, made a preliminary diagnosis of the issue and tested out his theory, which proved to be correct. He also suggested a back-up system, which would alleviate future issues with the plumbing. He was very clean, well spoken and made sure he left the area in the same (clean) condition in which he found it. -
Review 138 (2023-10-19 - Rating: 5)
These guys from All About Plumbing were wonderful. Their response time was super fast. The phone interactions were professional and REAL people! The work was fast and they did not leave any mess behind. I have hot water again and am so very thankful! I wholly recommend this company for any plumbing needs! -
Review 139 (2023-11-06 - Rating: 5)
We appreciated the knowledge and experience of this plumber. He advised us on a range of possible short and long term options for fixes with a range of prices. We chose the simplest fix for right now and he did an excellent job installing a better toilet than the one we had passing along his professional discount to us. We will definitely call again if we need a plumber in the future. -
Review 140 (2024-04-03 - Rating: 5)
Loved our experience! Greg was great. Will be recommending you all to everyone! Had our hot water heater replace and a water spigot replaced. Having them back soon to replace a kitchen sink. -
Review 141 (2023-07-27 - Rating: 5)
From the setting up the service through the completion the experience with All About Plumbing was great. Everyone was friendly, profession, knowledgeable and informative. The free estimate helped make the project affordable and the cost was very reasonable. The technician noticed an issue with a pipe that needed to be re-glued and took care of it. We have hired this company for heating/cooling, septic and now plumbing and have consistently been treated with prompt, friendly and professional care. -
Review 142 (2023-10-24 - Rating: 5)
My water main burst at my short term rental over the weekend and I called over two dozen different plumbers to try to find an emergency plumber available to help me diagnose the issue. Michael with All About Plumbing was one of two to call me back and I am SO SO grateful. He was able to quickly diagnose the issue and come back the next day to fix the issue! He was incredibly responsive, helpful, and courteous and I could not be more grateful for his assistance, especially on the weekend! -
Review 143 (2023-12-01 - Rating: 5)
I had a water heater installed through Home Depot (big mistake) and my hot water was only staying hot for about ten minutes then running cold. I had All About Plumbing come out to diagnose the issue. Michael was extremely helpful, knowledgeable, and patient with all of my questions. He explained everything that was wrong with the initial installation done by the other plumbing company in great detail and how he would fix it. I couldnāt be happier with my experience and I will definitely be using them for all future plumbing needs. -
Review 144 (2023-09-11 - Rating: 5)
We have used this service on more than one occasion. Joseph showed up right on time as promised in his phone call, explained all possible options after assessing the situation, performed the job in a timely manner and charged a reasonable fee for the services rendered. Very affordable for two people with disabilities. Thank you so much! We will continue using your company in the future and will recommend you to friends and family for their plumbing needs. -
Review 145 (2023-09-28 - Rating: 5)
I have done business with this company on multiple occasions, and things havent always gone smoothly in the past, but to be fair, we do have an unusual septic system, which can be a challenge sometimes for even the most seasoned professionals.I will say this right here and now...Tim Drennen is a rock star at his job, and obviously cares a lot about the customer, and putting his best foot forward. Its people like him who absolutely make a companys reputation. I would hire as many people like him as you can find. He went out of his way to put my mind at ease, communicated well with me throughout the job, and treated me like I was important, and his only customer in the world at that time. And most importantly, he knew exactly what he was doing, and was fully engaged from start to finish.Because of this very positive experience, my attitude toward your company has become overwhelmingly positive, and I will definitely call you back again the next time I have a problem issue. Tim also pointed out some preventive maintenance that your company can do for us to help keep our system running smoothly. And I plan to follow through with that. Great job! -
Review 146 (2024-10-28 - Rating: 5)
Plumber was on time, professional, knowledgeable and very helpful! Will definitely use again!! Highly recommend!! -
Review 147 (2024-10-24 - Rating: 5)
Rep was pleasant and thorough. He didnāt find an issue for which I was very grateful! -
Review 148 (2024-07-22 - Rating: 5)
All About Plumbing responds incredibly quickly and completely lives up to their warranty obligationsI would highly recommend them to anyone who has any issues with the types of areas they work in -
Review 149 (2024-08-08 - Rating: 5)
Very fast response time. Resolved a complex issue quickly and efficiently. Made some other improvements on my plumbing while tackling the issue. -
Review 150 (2023-11-01 - Rating: 5)
My experience with All About Plumbing was stellar. I called with my problem and an estimator arrived the same day. When I called to make an appointment I got one for the next day. The plumber was extremely competent, did his work quickly and neatly and did not leave a mess. I would use this company again without hesitation. -
Review 151 (2023-11-07 - Rating: 5)
Kyle came out on very short notice. He fixed the shower faucet and installed a new garbage disposal. He did a great job! He is very friendly, knowledgeable and well mannered. We are grateful and would call this company again. -
Review 152 (2024-10-08 - Rating: 5)
They were responsive, professional and overall amazing during our time of need. Highly recommend! -
Review 153 (2024-03-21 - Rating: 5)
I called at 8:30 about a leaking water heater. They had someone at my house by 10:00. By 10:30 he had diagnosed everything from under the house to the water heater in the garage. By 11:15 2 trucks arrived and my problem was fixed by 3:30. They replaced the water heater and fixed two other problems. They are amazing to say the least. I highly recommend this company. -
Review 154 (2024-07-25 - Rating: 5)
They showed up on time and fixed my leak. They were very professional and cleaned up after they were done. I would highly recommend using All About Plumbing -
Review 155 (2023-09-20 - Rating: 5)
Call them to because our septic grinder pump alarm was going off. Great service! Polite and friendly on the phone, got a technician out to us within just a few hours. And he quickly fixed our problem. This is the second time weve worked with All About Plumbing and both times weve gotten great, prompt service. They are now in my phone contacts list for any future needs. -
Review 156 (2024-03-10 - Rating: 5)
Superb work by Brandon P. and Peter. This is a fair, reasonable and profoundly proficient company. Frankly, their Plumbers are the most professional and highly skilled plumbers Ive ever hired--they will always be my provider of choice!! Thanks Gents for another skillful project completion---nicely done!! -
Review 157 (2023-12-12 - Rating: 5)
The only company that was available to come check out a plumbing emergency Friday evening, and they came right back Saturday to install the needed water heater! Andrew was very kind and had great communication. I was so impressed I made All About Plumbing the new emergency plumbing service for my tenants. -
Review 158 (2024-05-06 - Rating: 5)
I always appreciate the quick, timely response and exceptional work. Called in an issue in the morning and the job was finished by early afternoon. Greg was professional, explained everything and did a great job. Highly recommend. -
Review 159 (2023-06-23 - Rating: 5)
My contractor on a previous remodel had used this company and so I knew about them and was happy with that work. When my sewer backed up into my basement I contacted my contractor and asked them to remind me who this company was and asked if I could trust them. He said 100% trustworthy, why they used them for their remodels. Michael and Dustin from All About came on a Friday (while I was traveling home after being gone for 2 weeks) and got to work immediately to try to clear the sewer line. They used a high tech camera and rooter but werent able to clear the blockage. They suspected, rightly so, that the old sewer line had collapsed. Michael called me, knew I was flying home, and offered to contact a restoration company to deal with the damage in my basement. He recommended a sewer line replacement due to the age of my home and likelihood that the sewer line was old and compromised (turned out he was right), and said they could be out first thing Monday morning. He and his crew showed up right on time and got to work. It became more complicated due to several factors, but those guys worked until 6:30 pm that day busting their tails. Turns out the job took four days, but they worked really hard to restore my service (we taking flushing our toilets for granted!). When I had a small issue with restoration crew, Michael called the company on my behalf! The work created quite a mess, and the crew power washed everything (even the street). All About also has financing options, and Tammy in the office was great to work with on that. I truly cant say enough good things about this company. They are the company of old -- honest, trustworthy, hardworking, professional, and knowledgeable. -
Review 160 (2024-12-04 - Rating: 5)
Very positive experience having two experienced technicians install my UV water purification system. -
Review 161 (2024-02-01 - Rating: 5)
Answered when my tank alarm went off and I didnāt know what that was. They were super helpful. It could wait until morning so they called me in the morning and got to me the same day. Very prompt service and complete. Was able to get an electrician on site at the same time and they worked together on the problem. Going to look into this company for recurring maintenance! -
Review 162 (2024-11-14 - Rating: 5)
Very professional and knowledgeable . Very polite and helpful. Quote was very reasonable. Good experience -
Review 163 (2024-09-12 - Rating: 5)
Prompt service. Experienced technician. Superb work. Competitive pricing. A very pleased customer. -
Review 164 (2024-09-26 - Rating: 5)
Ben and his partner were great. Came quickly and were collaborative. Will use again! -
Review 165 (2024-03-05 - Rating: 5)
I had a concern about the wiring of my water heater. After calling All About Plumbing, Evan and Ben were at my house in Waynesville within 45 minutes. They were friendly and knowledgeable. Iāll 100% use this company again for my future plumbing needs -
Review 166 (2024-08-20 - Rating: 5)
They were punctual and thorough. Jason was personal and and knowledgeable. I will recommend this service to my neighbors. -
Review 167 (2023-12-19 - Rating: 5)
Joel came out to take assess a leak we had under the kitchen sink. He not only replaced the garbage disposal unit (yes, that was the cause of the leak), at an unbelievably reasonable price, but he was also just an all around nice guy! We really enjoyed chatting with him, and we highly recommend the company! -
Review 168 (2024-05-22 - Rating: 5)
Technician was prompt and fixed our leaky pipe quickly, solving our problem. He was very courteous and answered all my questions. Would definitely recommend this company and will use them in the future! -
Review 169 (2023-07-07 - Rating: 5)
The response time was amazing. I had a large leak in my hot water heater. Chris was able to stop the leak and schedule a time for a replacement the next morning. The men were very professional and did a great job installing the new one. Overall a great experience. -
Review 170 (2024-04-22 - Rating: 5)
Prompt scheduling. Punctual arrival. Courteous. Knowledgeable. Considerate (removed shoes). Tested equipment when done and made a tweak regarding a part. Friendly and helpful with full explanation of the work done. We will continue to use All About Plumbing and Kyle in the future. āArthur Slagle -
Review 171 (2024-08-05 - Rating: 5)
Quick, professional and friendly service. Our technician and his helper were great! Very pleased. Thank you. -
Review 172 (2024-05-08 - Rating: 5)
Our home is 5 years old and we have had a low water pressure problem in the house from the day we moved into the house. The plumbing company that plumbed our house (not All about Plumbing) was aware of the problem and could never resolve it. Last week we had All About Plumbing come to the house to consult us on an unrelated plumbing project. After going over the unrelated project, we mentioned the low water pressure we have been living with for 5 years. Jesse, the All About Plumbing sales rep, showed a genuine interest in helping us correct this problem and said he would go back to the office to discuss it with the owner and his boss. Today Jesse came back out to the house and in 20 minutes fixed our low water pressure problem. We cant thank Jesse and All About Plumbing enough for working as a team to resolve our problem. They are a great company. -
Review 173 (2023-01-06 - Rating: 5)
This is the second time in 2 weeks I have needs to call this business. Iām not sure I have ever dealt with a more responsive, professional, and outstanding group. They actually showed up, right on time. They diagnosed the problems, explained everything thoroughly, and made the repairs quickly. The estimates were efficient and clearly explained, and the whole process was smooth. Plus, this was after a deep freeze when they were incredibly busy. . Everyone I spoke to, both on the phone and the ones who actually came to the house, really seemed to care about my issues. I cannot say enough good stuff about All About Plumbing - donāt call anyone else - youāre wasting your time. -
Review 174 (2024-05-25 - Rating: 5)
Timely, courteous and thoughtful, professional service! Highly recommend! The office staff and the technician were both great. Couldnāt have been better: competitive costs/prices. -
Review 175 (2023-08-01 - Rating: 5)
Greg & Jean were very professional, knowledgeable and a pleasure to work with. They replaced my hot water heater & pressure valve. It was not an emergency situation, yet they took care of it the same day. They also cleaned up after and left everything looking good. Its only been a few days but everything working like it should. I would certainly recommend. -
Review 176 (2023-10-24 - Rating: 5)
Jimmy A. made an accurate assessment of our under the sink garbage disposal unit and gave me several options. Extremely pleasant and inspires confidence. Wouldnt want to trade places with him, having his head under the sink for about 1/2 hours.Brand new Kitchenaid dishwasher very quiet. I and my wife are very happy. You deserve every bit of 5+ stars. -
Review 177 (2024-01-20 - Rating: 5)
Matt was very professional, friendly, and knowledgeable. He kept checking different things that might be causing the problem until he found it. He explained just what he was going to do and how much it would cost. Then asked me which I would prefer. I felt confident about the work he did, and took him up on another level of service he offered. -
Review 178 (2024-05-08 - Rating: 5)
Best plumbing service in the area. All About plumbing did a great job on several recent plumbing jobs for my house including a whole house re-plumb. They were on time, available to do the work quickly and the price was reasonable. -
Review 179 (2022-12-14 - Rating: 5)
Greg and his crew did an excellent job. Greg went out of his way to come out and do an estimate on the same day I called. They started work the next morning and quickly made the repairs needed (replacing 200+ ft. of water main to the house and new pressure booster). All of their employees were extremely professional and hard working. Their efforts were greatly appreciated. They gave me an excellent price for the amount of work and quick turn around. Any concerns I had were quickly addressed. You definitely get what you pay for! I would recommend AAP to anyone and will make them my first call in the future! -
Review 180 (2023-11-28 - Rating: 5)
Terry was AMAZING and killed it. Our expansion tank was leaking and spraying out water like crazy and after a bunch of no show plumbers I called blue planet. Within the hour, terry came out and replaced my water heater and expansion tank the day after thanksgiving. He dedicated his time to us and was very thorough and kind. I have 2 kids and family that was in town and we had no choice but to shut our water offā¦until Terry came and saved the day. We so appreciate you!!! Thank you so much. -
Review 181 (2024-04-26 - Rating: 5)
Excellent experience! Logan Doucette and his father, Derrick (sp?) Doucette, are well-informed, professional, incredibly kind and wonderful to work with. This was the 3rd job over the past couple of months and this was, by far, the largest. It was a lot of money, but I know it was done right (the inspector thought so, too), the contractors were thorough and professional and I wont have to worry about it! The rest of the crew were also fantastic! Thank you! RECOMMENDED! -
Review 182 (2023-12-08 - Rating: 5)
We recently purchased a condo in Asheville and All About Plumbing came highly recommended by our realtor. Tommy was able to remove our old water heater and install a new one in no time. Tommy was informative, responsive, and extremely trustworthy, given we were out of state at the time of install. Highly recommend this company for all your plumbing needs! -
Review 183 (2024-11-29 - Rating: 5)
We recently Remodeled our Bathroom and converted bathtub into a walk-in shower. Brandon and Grant came in and did an outstanding job from the very beginning to completion of job. I will continue to recommend All About Plumbing and will use Brandon and Grant again when we remodel our kitchen this spring. Also, Tammy was very knowledgable and professional with obtaining the proper permits. -
Review 184 (2023-05-01 - Rating: 5)
Great guys! Bathroom sink developed a back up and then a leak. It was a Friday afternoon with tenants coming in that evening. Chase arrived right as I repaired the leak my self. He checked my work, deemed it sufficient then refused to charge me a trip fee. He was on time, professional, and so very kind. These guys are great. Highly recommend! I will definitely call them again!!! -
Review 185 (2023-10-02 - Rating: 5)
Excellent customer service from the staff answering phone calls and scheduling appointments to the professional plumbers. Joel was very prompt and was more than happy to share all possible options after assessing the situation of my home issue. He performed the job in a timely manner. I canāt recommend All about Plumbing enough. -
Review 186 (2023-08-23 - Rating: 5)
I canāt say enough how well this company did today. They came across issues at my home and offered solutions. Then did some further problem solving and researched some parts and found what they needed and saved us thousands. I wish we had cash on hand today to tip them. They were very nice and professional and itās not always easy to do their job but we were highly impressed with how they conducted themselves. Would definitely use them again and recommend them to others.