Absolute Precision Plumbing, Heating & Cooling
Located in Middleton, Massachusetts
Address: 5 Wildwood Rd, Middleton, MA 01949, United States
Phone: +1 978-774-8835
Rating: 4.9
Services
- Repair services
- Credit cards
- Credit cards
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Bathroom remodeler
- Heating contractor
- Heating equipment supplier
- HVAC contractor
- Kitchen remodeler
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-07 - Rating: 5)
Bryan from Precision is the best! He repaired my shower valve that was leaking profusely in no time flat. In all the visit was under an hour and reasonably priced. Bryan is super knowledgeable and an expert at his craft. -
Review 2 (2024-11-21 - Rating: 5)
Ken and his team at Absolute Precision are the best. We use them for all of our plumbing needs. Bryan installed a new kitchen faucet today for us and was very professional, knowledgeable, and friendly. We highly recommend them! -
Review 3 (2024-12-29 - Rating: 5)
Came out the day we called, replaced water heater and fixed the pressure relief valve on the furnace. Bryan was extremely helpful, informative and did great work. Will definitely use again. -
Review 4 (2024-09-24 - Rating: 5)
Bryan from Absolute Precision came to fix a couple of toilets for us. He was friendly, professional, knowledgeable and had so many helpful tips about how to maintain the plumbing. He also did a great job explaining what caused the problems. We’ll definitely use this company again. -
Review 5 (2024-12-08 - Rating: 5)
Absolute Precision is our first call for plumbing and HVAC. We’ve used them three times, and every time they were reliable, honest, and hardworking. Bryan, their plumbing lead, takes pride in his work, never leaves a mess, is professional, and willing to answer all my questions honestly.The HVAC technician was able to help us get another year out of our dinosaur AC- and was also great person to work with.The company is small so there was no revolving door of different people in our house. The owner is quick to respond. I never felt pressured to buy anything I didn’t want or need.We are thankful to have found them. -
Review 6 (2024-11-16 - Rating: 5)
Recently Bryan replaced a kitchen faucet and hot water heater in my house. He is very knowledgeable, experienced and hard working. Bryan did an exceptional job; the results are far beyond my expectations. I highly recommend Absolute Precision Plumbing, Heating & Cooling. -
Review 7 (2024-09-26 - Rating: 5)
Called Absolute Precision this morning and they were here within a couple hours! Bryan did a fantastic job diagnosing the leak under our kitchen sink and had it fixed in record time. He was personable and professional. I will absolutely be calling Absolute Precision for our plumbing needs in the future.UPDATE: We have since had Absolute Precision to our house for 3 separate issues. All of which were resolved the same day we called. Really appreciate the work Bryan! -
Review 8 (2024-10-22 - Rating: 5)
Bryan was a wealth of knowledge! He was very professional and gave me some great advice about replacing my existing faucet. I would definitely recommend Absolute Precision for your plumbing needs. -
Review 9 (2024-08-01 - Rating: 5)
Called Absolute Precision after a few recommendations regarding my AC not working. Appointment was provided rather quickly. Brad S was very patient and thorough in explaining things to me regarding what some of the issues were and how he would approach the diagnosis. I really appreciated him doing so. Problem was resolved and I plan to utilize this company for routine maintenance moving forward. -
Review 10 (2024-07-09 - Rating: 5)
Had an old leaky kitchen faucet that needed to be replaced. Bryan had great communication and instructed me to buy the replacement and give him a call back. He fit me in the next day and was very professional, efficient, and the faucet looks and works perfect! Im glad i found a plumber that will do smaller jobs when needed in a quick timeframe and reasonable price! -
Review 11 (2024-09-07 - Rating: 5)
We were very happy with the installation Bryan did for us last week. My husband is an engineer by trade and appreciated Bryan’s clear communication on what he was doing and how the water heater system works. -
Review 12 (2024-07-01 - Rating: 5)
Great job! They take pride in their work. Brad put extra effort into getting our condensor cleaned and sealed. He was awesome explaining the work performed and how to better operate my system. It was refreshing to see a company take the necessary time to do an annual maintenance well. Highly recommend :) -
Review 13 (2024-12-03 - Rating: 5)
Super knowledgeable staff. Always have had a great experience. Brad was our technician this time. He went above and beyond to make sure I understood everything he did. -
Review 14 (2024-09-13 - Rating: 5)
Brad S. Was awesome, extremely nice and professional. Had an issue with our boiler not coming on, and he was able to come in, diagnosed the problem and fixed the issue. Finding good service is often hard to find, so I truly appreciated the good work that was done. -
Review 15 (2024-09-16 - Rating: 5)
Absolute precision and Brad were great! He explained the issue to us and was able to fix it and get our AC working in no time. I look forward to working with them in the future for all maintenance purposes. Thanks Brad! -
Review 16 (2024-11-12 - Rating: 5)
Bryan installed new dishwasher and fixed water line to frig. He was very pleasant, professional and did a great job. -
Review 17 (2018-10-28 - Rating: 5)
Ken and his team from Absolute Precision replaced a 37 year old cast iron gas fired boiler in my home with a high efficiency stainless steel Alpine condensing boiler and an indirect water heater. Kens price was highly competitive with other quotes. The solution he recommended fit my needs and my budget. The quality of his work matched his companys namesake, Absolute Precision. I would absolutely recommend Ken and the team from Absolute Precision to anyone considering replacing their home heating system or seeking a courteous, reliable and high quality Master Plumber. -
Review 18 (2023-07-26 - Rating: 5)
Working with Absolute Precision was a great experience. I called at 2pm on a Tuesday and had a call back from Ken within an hour and was booked for 8:15am the next morning to help fix several broken pipes. Bryan was the technician who came over, and he was the best. He was very nice, worked quickly and efficiently, and fixed everything perfectly. I appreciated that Bryan also took the time to explain the work to me and teach me preventative measures to avoid issues in the future. Will definitely use Absolute again in the future for any plumbing needs! -
Review 19 (2024-07-18 - Rating: 5)
Brian Did a excellent job taken care of our bathroom plumbing very knowledgeable, friendly,, explaining everything in detail. will definitely use him again took his time to make sure everything works the first time. -
Review 20 (2023-12-04 - Rating: 5)
Have used Absolute Precision for a number of different projects over the past few years and couldn’t be happier. Bryan, who installed a new garbage disposal this time around, does quality work and is professional, friendly, and punctual. He spent time answering questions about a few other plumbing issues in our house, and even stuck around to replace a dripping tub faucet the same day even though I hadn’t asked about it in advance. And Ken the owner is so quick to respond whenever you need work to be done. Highly recommend! -
Review 21 (2024-05-09 - Rating: 5)
This was our first experience with Absolute and we definitely plan on using them for all future plumbing needs. Fred was quick to respond to set up a service call and Bryan was a pleasure and did a fantastic job. Highly recommend. -
Review 22 (2024-07-22 - Rating: 5)
Brad, from Absolute Prescision was very professional, knowledgeable, and informative. He found an issue with my air conditioner and made the repairs. Answered all my questions and made some suggestions. Will be calling again. -
Review 23 (2024-09-12 - Rating: 5)
09/12/2024 Recently needed some water feed valve replacement work on my water boiler feed. Kens team (Bryan this time) were extremely responsive and fair. Great response as always! Thanks again.Year 2022: Weve been working with Ken and Absolute Precision for over 20 years. Originally, they replaced an electric heating system with an oil-fired hot water 4-zone system across 3-floors. Not a simple job. But they made it look easy. Recently had circulator pumps and expansion tank replacement work done. As always, they do a great job of setting expectations, providing a reasonable estimate, and always show up when promised. The quality of work is outstanding. Brad worked with us on our recent updates. He was personable, on-time, and work was exceptional. They are definitely, our go-to plumbing and heating company. Great people. Great work. They are worth checking out! -
Review 24 (2023-11-29 - Rating: 5)
When we moved to Boxford about a year ago we knew the 30 year old oil boiler in our new home would need to be replaced. We met with Ken who recommended a conversion from oil to a more efficient gas system, and after a little more research that’s what we decided to do. Ken’s team did a great job helping us work through the removal of our old oil tanks, installing the new gas system, and cutting the house over to it. They had no issue dealing with a vacation we already had scheduled in the middle of the project, nor all the other home improvement projects we had going on at the same time. I’ll definitely reach out to Absolute Precision if I need plumbing work in the future. -
Review 25 (2023-12-21 - Rating: 5)
Absolute Precision has been to my house for various reasons, including faucet installations, outside spigot replacement, and ball valve installation. Bryan did all the work. He is extremely knowledgeable and takes the time to explain the work thats being performed. Hell even show you how its done, if youre interested. In Absolute Precision I have found a plumber that I trust. I highly recommend them. -
Review 26 (2024-02-26 - Rating: 5)
Kenny and his team helped me switch my heating system from oil to gas a year ago, reducing my bill and saving me a lot of money. They did a great job, and their responses were timely, professional, and trustworthy. Bryan recently came over and helped me with another problem. He was not only very professional, careful, and polite but also very patient, explaining the cause of the problem to me. He also kindly reminded me of the issues that I ignored to avoid unnecessary troubles. Im very happy to work with them. -
Review 27 (2024-04-26 - Rating: 5)
Bryan has aways been sent to our house when we need a plumber. He knows the house and always does a great job. He and Frankie just did an emergency hot water heater replacement, they arrived on time and did an expert job. -
Review 28 (2023-09-19 - Rating: 5)
Absolute Precision was one of many companies recommended to me for a faucet leak in our bathtub. I decided to go with them, as they’ve responded right away to my email, and offered service for the following day. Bryan arrived at the time slotted and was courteous, knowledgeable, and was able to fix the valve issue. The price was reasonable, and I would highly recommend them. -
Review 29 (2024-05-01 - Rating: 5)
Bryan was super professional, clean and friendly. The work was perfect. Absolute Precision got me an appt within a couple days came out and did my repair very quickly. Highly recommend. -
Review 30 (2024-02-25 - Rating: 5)
20 out of 10. Amazing service! And what important is that whatever they did, it completely resolved the issue. My furnace restarted occasionally and blowed cold air, which was very inconvenient during winter time. In the last couple of years, we got several companies to investigate and fix, cost us $2,000+ and it still broke. Absolute came and it was fully resolved in a day. Reasonable price as well. Detailed explanation of what they will do. I highly recommend and will definitely use them again. -
Review 31 (2024-12-28 - Rating: 5)
Quality and speedy service which I greatly appreciate. Feel lucky to have found them. Highly recommended. -
Review 32 (2024-07-17 - Rating: 5)
Brad S. came by to look at and resolve a water leak at the base of our AC unit. He located the blockage and quickly unplugged the line and proceeded to clean and explain what the issue was and how it happened. He has been to our house many times and he is always very helpful and knowledgeable. -
Review 33 (2024-09-16 - Rating: 5)
Brad S was professional, friendly, performed cleaning and maintenance work skillfully and completely. He also explained all work done. Thanks -
Review 34 (2024-08-15 - Rating: 5)
Prompt, efficient, reliable service. Have been a customer for many years. Call them all the time for plumbing work. Bryan does excellent work and makes helpful suggestions. Good result. -
Review 35 (2022-08-10 - Rating: 5)
We contacted Absolute Plumbing to repair several leaks under the kitchen sink and install a new faucet. Ken returned my call within a few hours and scheduled the repair for the next day. Bryan arrived on time, explained what he was going to do and gave an estimate to complete the job. This was an extensive repair and Bryans work was impeccable. He answered all of our questions and explained each step along the way. I highly recommend Bryan and absolutely would use Absolute Plumbing if needed in the future. -
Review 36 (2022-09-06 - Rating: 5)
For all plumbing needs, I would absolutely recommend Absolute Precision. I contacted 10+ heating companies to replace my broiler. We decided to work with Ken, he was excellent to work with. His professionalism, and knowledge set the proper expectation from the start. Their team is always on time and nicely cleanup after their work. Being in the business of real estate, I rarely find contractor that I can highly recommend. Thank you Ken! -
Review 37 (2022-10-06 - Rating: 5)
I was in need of an HVAC company to install an additional a/c vent in one of my rooms. I hired Absolute for the job and could not be happier. In addition to them being so easy to deal with and do business with, they were so neat and professional. I highly recommend this company.10/6/22 -Anytime I call Absolute Precision, the come right away, on time and provide outstanding service. Today they sent Bryan to handle my repair. It was clear he knew what he was doing. Again another knowledgeable polite, professional person.I highly recommend Ken and his team. Ken runs an outstanding company. -
Review 38 (2023-09-08 - Rating: 5)
100% would recommend Absolute Precision. Called for a new toilet install and received an accurate and fair quote over the phone (the bigger companies wanted to charge $90 for a visit before installing the toilet). I got an appointment for about a week later. Bryan came and installed the toilet quickly and professionally. Just go with them. -
Review 39 (2023-10-01 - Rating: 5)
Shout out to Ken for always being responsive despite the size of the job. I had a couple of small but annoying plumbing issues recently and he got back to me right away and fit me into the schedule both times. Bryan is an excellent plumber, super knowledgeable and easy to work with. I really appreciate these folks! -
Review 40 (2023-04-07 - Rating: 5)
I’ve worked with Absolute several times and it’s always been a good experience. I had two very old toilets that needed replacement. Bryan was out quickly to review the job and give me a cost estimate. He was back a few days later to install both. He is great to work with and answered all my questions. Ill happily use them again in the future when needed. -
Review 41 (2022-12-08 - Rating: 5)
Bryan is a superb plumber. Very educational, informative, dog friendly, and professional. He was transparent about what he was doing and the reasons for his decisions. We also had a drain emergency over Thanksgiving weekend and they gave us the number to a drainage company who provided prompt service and was also professional.It’s hard to find professionals you can trust and I’m so glad we found Absolute Precision. -
Review 42 (2023-04-16 - Rating: 5)
Bryan from Absolute just did a new dishwasher install in my unit. Everything went smooth. Besides doing the install, Bryan was super helpful by giving me all sorts of tips on how to avoid breakdowns of the dishwasher, my disposal, my heating system and the plumbing in general.In addition to the above, Absolute was here last fall and did a new water heater and thermostat install. And about a year ago they did a disposal install. I was very happy with all these services. Having Absolutes refrigerator magnet on your refrigerator is something I would highly recommend. -
Review 43 (2022-12-12 - Rating: 5)
We’ve used Absolute Precision Plumbing for a few different jobs around our house and are always pleased with the service - would definitely recommend. Ken is very responsive and upfront with recommendations and costs and Bryan arrives on time, is precise with his work and takes the time to explain everything and answer any questions. -
Review 44 (2024-09-29 - Rating: 5)
Annual boiler and tankless hot water maintenance. Came out right away to fix a one off issue post visit. Good to go for the winter. Ty. -
Review 45 (2023-02-24 - Rating: 5)
Service, as always, was top notch. I had the occasion to work with Bryan and he did a great job. He was responsive, friendly and, most importantly, completed a repair that prevented me from having to make a very expensive purchase. Thanks Bryan for a job very well done. I wont hesitate to contact Absolute Precision and request Bryans services again in the future. -
Review 46 (2021-02-19 - Rating: 5)
We used Absolute Plumbing about a year ago to put in a new heating system and loved working with them. Last night we tried to repair a leak in the shower on our own.. suffice it to say it was not a good idea! We called Ken and he responded immediately and Brian was here within an hour. Brian was able to complete the repair quickly with no issues He did a great job! Brian also took the time to look at and address all of our questions regarding this repair and other issues we want to resolve. We definitely will be using Absolute Precision for all of the work we have been putting off. Thank you Brian and Ken! -
Review 47 (2023-01-19 - Rating: 5)
Great service as always from Bryan at Absolute Precision. Its nice to have a company that is always professional, on time, and focused on quality and customer service. I moved to Absolute Precision 5-10 years ago after some bad experiences with other providers - and have been extremely happy with their service. Ken runs a very professional business. Consistently first class! -
Review 48 (2022-11-18 - Rating: 5)
We have used Absolute Precision several times. They came recommended to us by a neighbor a few years ago. They are so easy to work with. The technician, Bryan, has always arrived on time and is always friendly. Ken is easy to get in touch with when something should arise. -
Review 49 (2023-09-05 - Rating: 5)
Bryan and his team did an amazing job replacing my bathroom sink. He was very professional and polite. They did the job quickly and I’m very pleased with the outcome. 10/10 recommend. -
Review 50 (2022-10-06 - Rating: 5)
Anytime I call Absolute Precision, the come right away, on time and provide outstanding service. Today they sent Bryan to handle my repair. It was clear he knew what he was doing. Again another knowledgeable polite, professional person.I highly recommend Ken and his team. Ken runs an outstanding company. -
Review 51 (2021-08-26 - Rating: 5)
Ken was recommended to me by my neighbor. Based on their recommendation I hired Absolute Precision Plumbing to convert my multifamily from oil to gas and replace both of the boilers & water tanks. Ken was responsive, helpful, and upfront throughout the process. His team did a great job with their work and finished on time. 100% would recommend -
Review 52 (2021-09-26 - Rating: 5)
Absolute Precision helped us with an oil to gas conversion which included all new heating equipment. They also installed a ductless ac system with three mini split units at the same time. The price for both jobs were very reasonable based on quotes from comparable companies. Ken and his team were full service from the very beginning. We utilized a Massave loan and Ken walked us through the process and helped out with questions. The work took about a week total and again Ken took care of everything, even connected us with a company to remove the tank at the end of the job. On top of all that, the work just looks great. The equipment downstairs is clean and compact and the ductless AC system looks great on the exterior of our house. I would highly recommend Absolute Precision to anyone but especially for someone looking at a large job like this. -
Review 53 (2023-06-06 - Rating: 5)
I had Absolute Precision replace me hydronic boiler and hot water tank. The owner was on vacation but responded to my inquiry right away. He came over to do an estimate right away when he got back. He said he would install the system the following month. That mint I was traveling a lot, but we were able to adjust our schedules so I was present when the work was done.The work was very neat. all work was done on time as promised. -
Review 54 (2023-12-20 - Rating: 5)
I highly recommend Absolute Precision. We have used them for years. Ken always responds promptly and gets us scheduled the following day. Bryan is excellent .Very professional and knowledgeable. Outstanding service! -
Review 55 (2022-06-03 - Rating: 5)
Absolute was able to quickly provide service to repair a burst pipe. Bryan arrived promptly, quickly identiied the issue and provided a quote. He did an excellent job repairing the pipe and left our spigot in better shape than before by mounting it to our deck giving it more stability. Bryan worked quickly and efficiently, was pleasant and professional. I look forward to working with Absolute again on future plumbing projects. -
Review 56 (2017-07-18 - Rating: 5)
My Absolute Precision Plumbing experience was great from beginning to end. Various solutions were proposed me allowing me to make the best decision for my needs. Ken and his team did a great job of installation and clean up. Id recommend him as a honest reliable contractor. -
Review 57 (2021-07-16 - Rating: 5)
I have used Absolute Precision Plumbing at my home now for 5+ years. Todays call was like the others - on-time and professional. Bryan quickly identified both problems and fixed them quickly. Absolute Precision Plumbing has installed my AC, fixed other plumbing issues, and serviced my heating system. As always I highly recommend. Thanks Ken and Bryan. -
Review 58 (2024-04-06 - Rating: 5)
Prompt service and quick response. Brad Stolly came out and was extremely knowledgeable and professional. Great service and a prompt resolution. Will be using again for any future plumbing or heating needs. -
Review 59 (2022-07-23 - Rating: 5)
Ken and his crew was wonderful to deal with. I called them to price out a new heat pump/mini split AC. Ken came out and went over exactly what I needed and what they would do. They weren’t the cheapest and we’re not the most expensive price I received. We agreed on a price and a time frame for install. Ken was right on time and installed the system in one day, as promised. His crew was very clean and organized. I wouldn’t hesitate to call him again for any plumbing/heating need! -
Review 60 (2020-10-23 - Rating: 5)
We used Absolute for an oil to gas conversion of our systems this fall. Ken, the owner was prompt, courteous and extremely knowledgeable. We had a few other quotes on this job with Absolute providing a fair quote. It really came down to Ken and his team. They were great! On time and punctual, helpful with regards to what we needed and never oversold us on equipment or service. I will definitely call on Absolute for continued routine service in the future. -
Review 61 (2021-05-11 - Rating: 5)
We had a leak in our kitchen faucet for a few days. Getting an appointment with Absolute Precision was quick and easy: they scheduled us in just a few days. Bryan (who had come to our house previously to fix another leak) was extremely courteous and professional He fixed the leak within a short time and its been good ever since. Its good to know that a company can respond promptly and get the job done quickly. -
Review 62 (2023-05-19 - Rating: 5)
Bryan came out to help us with a small issue. He was on time, professional, courteous, and efficient. Had our issue solved very quickly and even was able to help with another issue since he solved the original problem so quickly. Pricing was more than fair as well. Would highly recommend. -
Review 63 (2022-10-03 - Rating: 5)
We found Ken Roberts to be an easy-going, no-pressure professional who was happy to answer any and all questions and to help us navigate the MassSave loan and rebate programs. He was very accommodating with time constraints that we had, and worked quickly to get our new heating systems (2 of them) installed. His crew is friendly, polite, efficient, and they leave no mess behind. Love these guys. -
Review 64 (2024-04-24 - Rating: 5)
Bryan is always so personable and friendly. He does a great job, and he’s neat & tidy too. Highly recommend Absolute Precision! -
Review 65 (2022-01-26 - Rating: 5)
Ken and his team did our oil to gas conversion. Ken guided us step by step through the process, from handling communications with National Grid for the new gas line and installing our new system. What felt like an overwhelming task at first was seamless with Ken’s help. Ken’s team were timely, professional and friendly. They hauled away our 60 + year old boiler and oil tank and left us with a beautiful efficient new system. Our quote was reasonable and we will definitely be using them again for any future needs. Highly recommended -
Review 66 (2022-11-23 - Rating: 5)
These guys are hands down THE best. We have used them for multiple projects at our house. For this time around (on the day before thanksgiving, mind you!), we saw water under our hot water heater. Called them at 815am, they called back at 915am, and had a guy to our house by 12pm with a replacement. The new hot water heater was installed, and up and running by 2pm. Bryan, Ken, and the rest of the crew are friendly, professional, hardworking and very fairly priced. Thanks guys! (They also did a absolutely great job replacing our oil burning furnace last year!) -
Review 67 (2016-08-23 - Rating: 5)
Absolute Precision was wonderful to work with. Ken is very responsive and returns calls and emails within a reasonable time. We had a new water heater/boiler system installed, the installation went very smoothly and he was super knowledgeable about the MassSave program which my husband and I found super helpful. We would definitely work with Absolute Precision again. -
Review 68 (2022-05-08 - Rating: 5)
Bryan installed 3 new supply lines and re-installed existing toilet in downstairs bathroom, removed old toilet and installed new one in upstairs bathroom. Bryan did a great job, was knowledgeable, personal and professional. We have used Absolute Precision Plumbing, multiple times over the years and our experiences have all been positive. We would recommend them for all your plumbing needs. Thank you for another positive service call. -
Review 69 (2021-10-07 - Rating: 5)
This was my third time utilizing Absolute Precision Plumbing, and once again, I was very pleased. Bryan was friendly and efficient. He installed a new toilet and hauled away the old one. I would highly recommend Absolute Precision Plumbing and will use them again for future projects/repairs. Ken is very responsive to inquiries and his team is excellent! :) -
Review 70 (2015-04-21 - Rating: 5)
We had a great experience using Absolute Precision to replace our old water heater, which had developed a slow leak. Ken took the time to explain the options available and he explained the pluses and minuses of each option. He answered our laundry list of questions, which helped us to quickly reach a decision and feel confident in that decision. The work was completed in a timely fashion and at the quoted price. We will call them again for any of our plumbing needs in the future. -
Review 71 (2019-05-23 - Rating: 5)
Absolute Precision Plumbing really is the BEST plumbing company around! They have been to my house twice. When they came to look at the work I had to have done, they got back to my very quickly with an estimate. But, when they came back to do the work, they suggested an alternative to the first method and saved me a great deal of money. I was willing to pay the first price and they had no reason to offer me a cheaper method. BUT they knew cost was a factor for me and they did their best to offer me an option that was easier for me to afford!In addition, I have referred Ken and Absolute Precision to quite a few people I know. EVERYONE thinks his company does a wonderful job. They are prompt, they are knowledgeable, they have fair prices, they clean up well...Recently, one of my friends stopped having hot water in her home ON A SUNDAY. Ken called her back 1 minute after I sent a text telling him about her problem. Absolute Precision was there at 8AM the next morning to work on her problem.You cant ask for better service! Ken is a great guy. His company does a great job. I would refer them to ANYONE!!! -
Review 72 (2019-06-06 - Rating: 5)
I am very pleased with Ken Roberts work from Absolute Precision Plumbing and Heating. Ken did a $18,000 job at my house, converting my heating system from oil to gas, adding a second zone, and installing a gas kick-heater under the kitchen sink. Ken was great with regular communication and showed up when he said he would. Other contractors have visited my house since, and are impressed with his fine copper art work. Im having Absolute Precision back next week to do more work. -
Review 73 (2021-11-27 - Rating: 5)
We have used Absolute Precision twice now. They have always been right on time and very professional. They also have been quick to the job coming out within a week of us calling. Their prices have been reasonable and I’ve felt very informed both times they’ve done work for us. Bryan and Ken were very helpful and I will definitely keep using them -
Review 74 (2020-11-10 - Rating: 5)
I have used Absolute Precision for a few years now! I personally have always had a great experience with Absolute Precision. They are very responsive, timely, and extremely efficient. Both Ken and Bryan were super helpful on the most recent house call, were courteous and respectful and went out of their way to help me with filling my filtration tank with softening pellets, something that was not directly in their purview. Pricing was on target. Absolutely using Absolute Precision again!! -
Review 75 (2017-11-30 - Rating: 5)
My old indirect hot water heater stopped worker one October weekend. I called Kens Absolute Precision Plumbing team, and am glad I did. They tried everything they could to get my old water heater working again - purging the air (twice), replacing the circulator pump, and adjusting the thermostat. While we ended up needing to replace the water heater, Ken was committed to getting the job done right, and was pleasant and professional to work with. We were so impressed, we are considering Absolute Precision to handle an oil-to-gas conversion on our home. I would recommend Ken and his team without reservation. -
Review 76 (2014-09-05 - Rating: 5)
We knew our 55 year old boiler needed to be replaced after the first winter in our new home. We called Absolute Precision Plumbing & Heating and Ken got back to us almost immediately to schedule a time for an estimate. Ken came to our home the next day and evaluated our needs. He was professional, friendly and he thoroughly went over our options: replacing our old steam boiler or upgrading to a high efficiency forced hot water boiler with baseboard heating and an indirect water heater. His estimate was competitive and his knowledge exceeded other heating contractors we also had come out. Considering we live in a 100 year old home, we had many questions about the feasibility of upgrading to the high efficiency system and the logistics of doing so. Ken was more than happy to come to our home on multiple occasions to discuss the details of removing the radiators, how the heat would get to our second floor, placement of the new baseboard heating, etc. and he did it all with a friendly smile.The work was performed precisely in the manner it was described and in exactly the time frame that was quoted for us. Considering the work of removing radiators and installing baseboard heat, I feared the worse when it came to my home being a mess when I returned from work each day. Instead it was the complete opposite. I wouldnt have even known they were there except with the improvements they made. Furniture was always placed back exactly where it had been prior and they always left everything just as clean as before they started that day.We are very happy with the work that Ken did and I know well call him in the future if we have plumbing needs too! -
Review 77 (2020-02-12 - Rating: 5)
Absolute Precision came through in a big way for us. We were new customers having just moved to the area. Ken was super responsive and quickly scheduled us in for our urgent need. The service plumber was friendly and willing to go the extra mile to see that our challenging job was done right. He cleaned up the entire work area and had a professional attitude and a smile throughout.Im happy to say that I now have go to plumbers for our next project. -
Review 78 (2021-12-07 - Rating: 5)
Ken and his team were fantastic. They replaced my 40yo boiler system with a high efficiency system, including t the water heater. The finished job looks clean and works well. He and the team communicated about their progress before and during the job, which I really appreciate. There was one small issue with the exhaust system that appeared a couple days later, but they fixed it within hours of calling them. I will definitely use them again, for big or small jobs. -
Review 79 (2022-11-11 - Rating: 5)
The expansion tank on my boiler failed. Ken the owner was very helpful and got his technician Bryan out to my house the next day. Bryan was very courteous, talked me through what he was doing and was very thorough. Would highly recommend! -
Review 80 (2021-02-09 - Rating: 5)
Bryan was excellent on the service call for my master bathroom toilet. He gave a diagnosis, did his best to ensure I saved money on the repair, and repaired the leaking pipe very quickly. (He also explained what was wrong in plain English, which was a huge help. I know zero about plumbing anything.) This is the third time Ive used Absolute Precision, they have never disappointed. Its a relief to have an honest plumbing company to be able to call when needed. -
Review 81 (2019-05-16 - Rating: 5)
Ken and Absolute Precision have been amazing for us since we moved into our new home. Two different sets of friends recommended their services and they were right! We have found Ken to be a massive resource with our central air consultation / solutions and plumbing work. In an emergency they were available and extremely responsive to finding a quick solution for plumbing issues. We can’t say enough great things about their service and advice. They are not trying to sell you on their service / time and instead will give you the best advice regarding your home. -
Review 82 (2023-06-21 - Rating: 5)
Bryan did an amazing job getting our toilets replaced! Thoroughly cleaned all the backing surfaces for us and answered many other plumbing questions. Highly recommend. -
Review 83 (2015-03-04 - Rating: 5)
We moved into our new house in June and have used Absolute Precision twice already. Theyve become our trusted service providers for all future plumbing issues in our house! I cant recommend them enough. They provide excellent customer service. Ken replies almost immediately to phone calls and texts. They provided us with free estimates and seemed to make recommendations that were the best fit for us based on our budget. The guys working for AP are really nice, they take the time to clearly explain what is wrong and how they will fix or install something.Delete review -
Review 84 (2021-02-11 - Rating: 5)
This is the first time Ive used AP Plumbing Heating & Cooling. Ken was very pleasant on the phone and was able to send someone out to replace a sink shutoff valve, as well as a gas line shut off valve, the very next day. Bryan showed up promptly and took care of both items quickly while also explaining what he was doing and answering any of my questions. It was a great experience and Ill definitely being using AP for any future needs. -
Review 85 (2015-06-13 - Rating: 5)
Update: I had Ken install a new furnace with air conditioning. This is my second time using him. It was a great experience. They did a great job and kept everything neat and clean. I would not hesitate to use hire him again in the future.First Review: Ken and his guys were great when they installed my new boiler & water heater! They did a nice, neat job and cleaned up afterwards too. They are very professional and knowledgeable. -
Review 86 (2018-04-05 - Rating: 5)
Great customer service! Ken had my boiler and hot water heater in within a week of giving me an estimate and my basement was left spotless! Also very knowledgeable about the Mass Save program and helped streamline the process so that we could get approved asap as well as apply for our rebates. Patient, prompt knowledgeable and more importantly responsive! Definitely recommend Absolute Precision Plumbing and Heating!! -
Review 87 (2019-07-23 - Rating: 5)
WONDERFUL...ABSOLUTELY WONDERFUL! I initially called after hours because my central A/C stopped working. I had no prior relationship with this Company, but I received a return call first thing the next morning from Ken, the owner. A technician came that day and unfortunately, the system needed replacement. Ken came the next day to review the job, and promptly sent a FAIR proposal! Ken was more than responsive to me and answered my many questions. Very important to me to be able to reach and communicate with a Company (the owner!) and not be directed through an answering service. Work on system replacement began today and I am so pleased that I had to write this review now. PROFESSIONAL, PROMPT, THOROUGH, KNOWLEDGEABLE, HARD WORKING, NEAT, FAIR PRICING-WONDERFUL IN ALL RESPECTS!! Prior reviews were spot on! FIVE STARS ALL THE WAY! I am so glad to have called Absolute Precision, and I plan to continue to use their services for routine maintenance of my new system and for any other future needs! -
Review 88 (2023-01-24 - Rating: 5)
Ken was very easy to work with. Absolute precision is a great company that cares about quality. They installed my system in just a couple of days and made the process easy. -
Review 89 (2022-06-29 - Rating: 5)
We used Ken and the Absolute Precision team after spending a winter in our recently purchased house and pricey, old heating system. Ken was responsive, friendly and incredibly patient as we weighed our options and decided to upgrade from old oil heating to a heat pump with a combination of duct work and mini split units. Ken was hugely helpful in helping us get the information to obtain a HeatLoan from MassSave. The team (Brad, Kevin and Frankie) worked with us to answer questions, adjusted work based on our needs. We are beyond thrilled with the new system, it is quiet, efficient and now we have cooling as well. We cannot recommend Ken and the Absolute Precision team enough and would highly recommend using them for any of your HVAC and plumbing needs. -
Review 90 (2020-01-15 - Rating: 5)
I hired Absolute Precision to service our boiler and they certainly lived up to the great recommendations. They were responsive and able to schedule a time to come over within several days (during a busy season). Fabio was our tech and was fantastic. Not only did he do a thorough check on our system, but he also explained things clearly and gladly answered my list of questions. Im very pleased with their professional service and would be happy to call on them again. -
Review 91 (2022-12-02 - Rating: 5)
I did a good amount of research on oil-to-gas conversion. I came across Absolute Precision (Youtube them!) and liked what I read/learned about them online. I decided to get a quote and compare them to my local/home town installers - Im glad I did. Ken Roberts responded immediately to my request for a quote - he drove personally to my home and walked me through the entire process in detail. If you like meeting genuinely nice, honest people - youll like Ken.Ken was patient at every turn and helped me navigate each step of the process - super responsive to questions. Working with National Grid to get a gas line/supply installed and turned on is a chore - Ken was there and responsive to every question I had. He simplified the entire process.Kens son managed my actual installation/conversion - he takes after his father and was as pleasant to work with as they come. He set expectations and answered every question I could come up with - patiently and in detail. His work is clean. The new system layout is a work of art - he clearly takes pride in what he does.As I write this, home heating oil is up to nearly $6 a gallon. Between rebates and fuel savings (gas vs oil), Ill make up a significant portion of the installation/conversion cost in the first year alone. My new gas burner is SILENT and WAY more efficient. With my old oil burner it sounded like a jet engine was running in my basement and it sucked down oil like it was water. Add to that, I no longer need to worry about oil deliveries (I had two instances where my oil tank ran dry due to oil truck driver shortages - one of them as a major snowstorm was happening).Im glad I made the change to gas - Im glad I found Ken and his son. Great peeps -
Review 92 (2022-09-20 - Rating: 5)
Bryan arrived on time, and after reviewing the issues Id called about, fixed one quickly. He cleaned up the other fittings, and advised me to monitor then, not replace them now. His honesty saved me a lot of money. Ill certainly call Absolute if the fittings become more of a problem. -
Review 93 (2024-01-04 - Rating: 5)
Prompt next morning txt return of my initial contact through their web page. Tech was here promptly, explained my options and addressed the problem. Highly professional quality service and a pleasure to work with. Cost was about average. These folks are now my go-to plumbing service. Highly recommended. -
Review 94 (2023-09-26 - Rating: 5)
Bryan is great! Super friendly, helpful and knowledgeable! So happy with our fridge hookup! -
Review 95 (2021-01-18 - Rating: 5)
**2021 update **Absolute Precision plumbing is still our plumber of choice. Bryan came out today to fix something for us and as always, the service was great and he explained everything to me.This company installed our heating system back in 2014 shortly after we bought our home. Over the years they have done multiple jobs for us and can always be counted on in a pinch. From a broken sump pump replacement to a burst pipe repair to regular maintenance to replace outdoor faucets we have always been able to depend on them.** 2014 original post ** Ken came to our rescue when our gas boiler broke and we were without hot water. We got three quotes for the work and Ken’s was by far the most thorough and gave us the most peace of mind. His prices were in alignment with the other quotes we received. What made us choose this company is the time Ken took to answer all of our questions. And we had a lot of questions! As new home owners this was the first major home repair we have made and Ken was very patient with us. Ken installed a new Burnham Alpine high efficiency gas boiler and a 60 gallon Superstor hot water heater for us. The new set up looks great. The work was done neatly and you can tell he takes great pride in the work that he does. -
Review 96 (2015-11-09 - Rating: 5)
Ken and the team at absolute precision were amazing! Start to finish everything about working with them was fantastic.Their customer service was top notch, every phone call, email or text message received a prompt reply. They showed up when they said they would, answered all of my questions, told me all of my options and got back to me promptly with a quote. When it came time for the work to be done, they maintained their streak of excellence, even happily doing an extra job that hadnt been part of my original request.They were courteous, clean and precise with every aspect of my install. I cannot give them enough stars or recommend them more highly, if you have plumbing work of any kind you should absolutely call Ken and his team. -
Review 97 (2022-10-13 - Rating: 5)
Ken and the crew at Precision were fantastic, they replaced my boiler, water heater and all controls. The quality of their work was fantastic, they showed up on time and really over delivered on quality of work and value. I would recommend them for all your HVAC needs -
Review 98 (2021-10-10 - Rating: 5)
Ken and his team replaced an old Heat Pump air handler and condenser in my condo, and I couldn’t be happier with their work! They’re professional, courteous, and went the extra mile with follow up questions. They even stopped by to replace a capacitor in the old system to make sure we had AC in the summer heat before the new one could be put in. Bradley, who installed the new system was great, explaining everything in detail and answering all my questions. Will definitely be using them in the future for all of my heating and plumbing needs! Highly recommended! -
Review 99 (2017-07-03 - Rating: 5)
My central air conditioning broke at the beginning of a heat wave. Ken responded quickly to my call, came by the house to assess the situation and quoted me a fair price. Then he came to the house within days to complete the installation. In addition to the great price and service, Ken was also very knowledgeable and friendly. I would definitely hire Absolute Precision again! -
Review 100 (2021-04-10 - Rating: 5)
Ken and the team from Absolute Precison were amazing. From the get go, they were incredibly timely, (from the initial estimate, response time back to an email or text and to final install). Ken was also super helpful with the Mass Save process. He helped me understand “plumber jargon” and never made me feel silly for not knowing something. I would HIGHLY recommend them. And will call again should the need arise. -
Review 101 (2022-06-12 - Rating: 5)
I 100% recommend Absolute Precision. They did an amazing job replacing our hot water, heat, and A/C. Ken and his team are professional, do the highest quality of work, and care about what they do. They are thoughtful and discuss options with you and are transparent with their quotes. I won’t go with anyone else. -
Review 102 (2018-04-29 - Rating: 5)
Ive been a customer of Absolute Precision Plumbing for about 10 years, and Ive always been impressed with their professionalism and responsiveness. They have serviced a whole range of plumbing issues in the past from appliance installation to replacing leaky faucets. Most recently, I came home to my water heater leaking water all over the basement. That night I called Ken at Absolute Precision and he had a new water heater installed the next morning.I would highly recommend Absolute Precision Plumbing to any home owner.Josh -
Review 103 (2014-04-05 - Rating: 5)
Absolute Precision Plumbing and Heating did a fantastic job repairing my heating while I was out of town on a business trip. The wife and kids had no heat on the second floor and they came out and fixed the problem very quickly. They were also very flexible on scheduling. Very responsive and very professional. Recommend them highly, they are my new go-to guys. -
Review 104 (2016-06-22 - Rating: 5)
Having Absolute Precision install a new furnace and air conditioning unit in my home was a first class experience from start to finish. Ken (the owner) was very thorough and really cared about the project. He was there the day the equipment arrived to do some prelimenary checks and was there throughout the entire installation. He and his crew of professionals put a lot of attention on this project and they made sure the job was done right.Absolute Precisions pricing, professionalism, attention to detail, responsive communication, and skilled craftsmanship has ensured that I will call them again for any future plumbing, air conditioning, and heating projects in my home. -
Review 105 (2015-09-30 - Rating: 5)
Ken installed a new high efficient boiler and indirect hot water at our house. I was very happy with the service. The removal of the old system and installation of the new system took several days. During the whole process, Ken kept me informed about schedule. He showed up when he said he would and he finished the job when he said he would. He left the place nice and clean. I am very happy with the work he did. I would highly recommend him. -
Review 106 (2023-05-03 - Rating: 5)
Bryan was the plumber who came to our house to fix the heat in the shower. He was extremely knowledgeable and willing to answer any questions I had. I will use absolute precision for all my plumbing needs moving forward. -
Review 107 (2019-08-10 - Rating: 5)
Unfortunately for me, I needed both AC and plumbing repair three times in short order. Fortunately, I had Absolute Precisions Name and number on my appliances. Despite a very busy schedule, they fit me in early in the morning, the first time I needed them, so I called them again, and again. Brad is polite, precise and efficient. All in all I am very pleased with Precision plumbing. Especially since they managed to do repairs that I was expecting to cost me much more. However, despite the challenges, Absolute Precision got the job done at a good price. -
Review 108 (2023-07-17 - Rating: 5)
Ken, the owner, is always responsive and makes sure work is done ASAP. Bryan was very thorough, professional, gave us updates about what he was doing and why, and was available for all questions. Could not have asked for a better experience! Will use again! -
Review 109 (2020-08-04 - Rating: 5)
Ken and his team are responsive, professional, honest, thorough and we were thrilled with how they installed our Mitsubishi split system AC. Ken was clear about the process from beginning to end and took great care to explain each step. We are thrilled with their work, loving our AC, and are kicking ourselves for not calling them sooner! Highly recommend! -
Review 110 (2021-02-17 - Rating: 5)
We had an issue with our attic heating unit and in addition our nest thermostat was giving us a lot of problems.We reached out to Ken and he sent an amazing technician who quickly helped diagnose the wiring issue, and, also had to replace a part to resolve the issue.We were extremely pleased with the quick, professional and amazing job that was done by absolute precision.Previously we had reached out to a few other companies in our area and were disappointed in their service. Glad that we stumbled upon Absolute Precision. Great people to get the job done professionally! -
Review 111 (2017-07-15 - Rating: 5)
Folks, Ken (the owner of Absolute Precision) is courteous, professional, and a true master craftsmen. He performed our heating conversion from oil to gas, and we are thrilled with both quality of the work and the way he personally managed the entire project. We were never without hot water during the conversion process, and he made numerous overall improvements to our existing copper plumbing that feeds both our heating system and our hot water lines. Finally, Ken candidly advised to the best equipment that he uses in the bulk of his installations, and steered us away from more costly equipment that isnt as efficient or effective during New England winters.You wont find a more honest small business owner - he is honest, punctual, and extremely responsive. -
Review 112 (2016-09-22 - Rating: 5)
I highly recommend Absolute Precision to any and all homeowners- its a rarity to find a company that returns phone calls immediately, arrives when promised, offers great service, and does it all with a smile. The owner, Ken, and his team have done both big and small jobs at my house for many years- everything from an annual maintenance check to installing new boiler and water systems. Give them a call- you wont be disappointed! -
Review 113 (2024-11-25 - Rating: 5)
Weve used Absolute multiple times for small and big jobs. Always professional and timely! Bryan did a great job, as always. He explained everything he was doing, how the unit works, and he was professional and courteous. Thanks to Absolute for another job well done! -
Review 114 (2018-10-03 - Rating: 5)
Ken and his company helped greatly when my water heater recently let go on a Saturday afternoon, and I was leaving on vacation on the following Monday. Ken had his crew out there on an early Sunday morning. I was extremely impressed with the quality and work that was done. I would certainly highly recommend Ken and his company Absolute Precision! -
Review 115 (2020-11-16 - Rating: 5)
Bryan and Perry did an excellent job.Redid plumbing and installed my new bathroom sink extremely efficiently and neatly. They cleaned the area thoroughly after completing the work. I highly regard Absolute and will not hesitate to call them for any future needs. -
Review 116 (2020-09-03 - Rating: 5)
Ken and his team did a complete overhaul of our aged heating and cooling systems. We found the prices to be reasonable and the quality of work to be outstanding. They uncovered and remediated a few other issues in the supply lines and saved us from real problems down the road in the process. The team was very informative and educated us as the job went along. Definitely recommend. -
Review 117 (2018-06-16 - Rating: 5)
We used absolute to service and repair our central AC unit. They were overly responsive, always available to return. Calls and messages and most importantly, kept us updated almost daily on the status of parts. Ken and Brad are very professional and the quality of work was great. They had us back up and running in no time. I would strongly recommend them to anyone, and will be using them again for some other projects. -
Review 118 (2022-03-17 - Rating: 5)
Ken got back to me quickly and Bryan came out a few days later for some non-urgent issues. He fixed our shower valve water hammer issue and replaced our water main shut off valve. I also suspected our toilet was leaking, but rather than spending money to reset the toilet, they recommended a few things and to monitor it for a few weeks. Much appreciated. -
Review 119 (2017-01-03 - Rating: 5)
Short review – Ken and Absolute Precision did an outstanding job switching us over from oil to natural gas, and I’d highly recommend them to anyone considering having this done. He worked with us the whole way through dealing with National Grid, Mass Save for the HEAT loan, and installing the right equipment. As you can see from all his 5-star reviews, Ken and Absolute Precision are the best in the business.Longish review – When my wife and I decided to buy our house in Woburn, we had no idea the difficulty that we would face in having the oil-to-gas conversion done (dealing with National Grid and the City of Woburn itself). First, we needed to have a plumber come to our home and provide an estimate that would then be submitted to National Grid (to have them install the gas line), but with a deadline of only a few days. Among the estimates that we received, Absolute Precision wasn’t the best or worst price, but I chose them to do the work because I could tell right away that Ken was a friendly and honest person. He worked with us the whole way as we waited for National Grid to install the gas line (a multi-month long headache fit for a different discussion than this review) and helped us to secure the HEAT loan from Mass Save. Once the gas line was installed, it took Ken about 2 weeks to have all the gas equipment installed, inspected, and switched on. When he was done, the only sign that he had been there was the installation of the beautiful new gas equipment and removal of the ancient oil equipment (no garbage or dirt of any kind left behind). Ken also recommended a chimney sweep that was able to come to my home within two days of me calling him and did a great job at a great price (unlike other chimney sweeps who were more expensive and had weeks-long waiting lists). I’m sure that if/when I need other plumbing work done, I will call Ken and Absolute Precision first. -
Review 120 (2014-12-18 - Rating: 5)
Ken and his team recently installed a new high efficiency heat and hot water system at our house in Lynnfield as part of an oil to natural gas conversion project. The Absolute Precision team was timely, responsive, courteous and knowledgeable. I would not hesitate to engage Ken for future plumbing and heating work or to recommend him to others. -
Review 121 (2021-09-11 - Rating: 5)
Bryan was extremely knowledgeable and professional. He found the issue and corrected the upstairs toilet leak and commented on many other plumbing specifics in the bathroom. We also talked through a few other projects that I am considering for the future. Their prices are customary to my knowledge. I highly recommend Bryan at Absolute Precision. -
Review 122 (2017-01-25 - Rating: 5)
Have been working with Absolute Precision for years and just had an excellent experience working with Ken and his team to replace boiler in my house. Very professional and helpful to work with throughout the process, including receiving a fair proposal, navigating the MassSave system, efficiently coordinating all the work, removing old equipment, walk through of new system and great communication throughout the process. Would definitely recommend them for HVAC and plumbing work! -
Review 123 (2019-08-26 - Rating: 5)
Highly recommend this company. Ken took all my information on a plumbing issue and set up an immediate appointment to my schedule. Fabio arrived on time, found and fixed the problem right away. He explained to me what needed to be done and did an excellent job. I will be using Absolute Precision Plumbing Heating & Cooling Inc. for all my future plumbing needs and HVAC sevicing. Thank you Ken and Fabio! -
Review 124 (2019-02-21 - Rating: 5)
I called Ken at Absolute Precision for a smoking garbage disposal. I had seen several recommendations for Absolute Precision on Facebook so thought I would give them a call. Ken sent Fabio to my home yesterday to install a new disposal. It was a very positive experience from start to finish. Fabio was prompt, courteous, professional and knowledgeable. His care protecting my wood floor and the cleanup afterwards were very impressive and much appreciated. I will definitely be calling Absolute Precision for my future plumbing needs. Thank you Ken and Fabio. -
Review 125 (2022-04-30 - Rating: 5)
Ken at Absolute Precision is professional and knows his business. He has installed 2 heating systems for me. His quotes were very competitive and the work was top notch. I will not use any other company. -
Review 126 (2018-12-12 - Rating: 5)
Absolute Precision is a great company! They called me back and offered to help me talk through the issue over the phone cause they were booked up. Brad fixed my heater no problem and taught me how to fix it myself if the issue occurred again. Would recommend! -
Review 127 (2014-10-24 - Rating: 5)
If you ever need a plumber, call Ken Roberts at Absolute Precision Plumbing & Heating Inc. I used them months ago to replace a leaky mixing valve in my bathtub and they were excellent. Great work at a great price and a very friendly plumber. My parents just used them the other day for the same thing, and they had a great experience at a great price, as well. I highly recommend them. Plumbing is one of those things the layman or laywoman should never mess with. Call Ken for a professional job done right. -
Review 128 (2021-11-12 - Rating: 5)
Bryan has been here for 2 visits now. He came timely, discussed what and why we needs things and the best to install. The 2nd visit he went out and picked up the toilet we need. He also discussed what we would be charged ahead of time. The only problem was the new toilet was a comfort height toilet, and ended up not being as high as our previous one. This is a problem for us and friends due to ageneral aging difficulties. Being comfort height, we thought it would be as high as our previous one. When replacing toilets for older clients, this height issue needs to be very clear; perhaps we could have had a higher one installed at the time.In general, while we find Absolute Precision expensive, we appreciate their promptness, the quality of Bryan (only person we have had from there), and their attention to detail. -
Review 129 (2019-02-27 - Rating: 5)
Ken and his team at Absolute Precision are responsive, on time, clean, fast, respectful, and easy to work with on big projects and small.They installed a Mitsubishi minisplit ductless heater A/C unit in our kitchen. The unit was the perfect solution. It was a very tough area to heat (high ceilings, skylights) and uncomfortable in the summer months. The new unit was installed completely in a day and I tried it out as soon as they left. I couldn’t believe how fast the room heated! The unit is sleek looking, and very quiet.They were very neat on the install removed all the trash, and were very polite.The install went very well and they stayed to answer any questions.We also hired them last year to replace cast iron drain piping and update to PVC. They did a wonderful job and earned our repeat business.This company is responsive to our needs, and have always done a good job.Highly recommend for all plumbing heating and ac work. -
Review 130 (2020-11-04 - Rating: 5)
Bryan from Absolute Precision arrived on time and installed a new Faucet in our kitchen. Bryan was courteous, professional, and explained to us in detail the services that were going to be rendered. Bryan did a great job installing the faucet. Thank you Bryan! -
Review 131 (2022-08-20 - Rating: 5)
I called yesterday because my AC was not working. He got back to me pretty quickly and told me that he would have somebody out there this afternoon which he did. Brad and Frankie came out, they were communicative, pleasant and thorough. I felt that the pricing was reasonable where they came out the same day. I am glad I was referred to them I will be using them again. -
Review 132 (2022-07-01 - Rating: 5)
Called Absolute on a Sunday night after our AC stopped working. We are new customers, and weren’t sure if we’d be able to get anyone to come out due to the time of year. But Ken called us back first thing Monday morning and Kevin was here Wednesday afternoon. AC was up and running within an hour! Excellent customer service, highly recommend! -
Review 133 (2015-06-18 - Rating: 5)
What a terrific experience. Getting the job started if I had to leave a voicemail message my call was always returned promptly. When they said that my water heater was going to be installed on a Wednesday at 8:00 a.m. the truck pulled into my driveway at 7:45 a.m. Cleaned up thoroughly after the job was completed. Price was right. I would recommend Absolute Precision Plumbing without hesitation to family and friends! Great work and awesome customer service! -
Review 134 (2015-10-28 - Rating: 5)
I am a plumber’s son and a mechanical engineer so I can provide an honest accurate review. Ken and his team did a single to 2 zone conversion of an old hot water heating system in my house. I called 10 plumbers describing the job, some with even good references, 5 never returned call, 1 said they would be there left me hanging out to dry, 1 way over quoted, 1 provided a similar quote but chickened out never returned my follow up call. Finally I got to Ken a good reference my wife got out of Angles list. Well it seemed like a miracle, he came quick on time, and quickly assessed the job. By knowledge and experience he said this is a relatively easy job, we do it all the time. He did the work with a professional team with him working with them all the way the job was perfect his support electrician was professional and perfect as well. I am totally happy now mainly for my wife and baby twins to now have a balanced heating system in the house that works perfectly. Absolute precision, Ken, is now my new plumber!! -
Review 135 (2019-06-05 - Rating: 5)
I have used Absolute Precision multiple times and the service has been outstanding. On more than on occasion in the dead of winter when my heat wouldnt come on, Ive called/texted Ken on a Sunday, and his crew has been there within 24 hours to fix. Same thing when my hot water heater went, I had a new one installed by noon same day. I just finished replacing 2 heating systems in the hopes of not seeing them sooo frequently, and they did an amazing job at a reasonable cost. That said, they do get busy and they typically give emergency jobs top priority to their clients, so be patient. Once you become a client, youll appreciate getting the attention when you need it most!! -
Review 136 (2021-05-25 - Rating: 5)
My plumber recently retired and I had to hire someone new. I got APPH & AC. from my towns FB page. I was very impressed with Absolute Precision Plumbing, Heating & AC. I update my shower in one of my bathrooms, which consisted of new fixtures and new plumbing to the shower. Ken (the owner) did most of the work. Very nice man. Easy to talk to and understood all my needs. Top quality work, very conscientious and communicated well (answered all my phone calls!). Which is impressive nowadays when it’s so hard to get a people to return phone calls. I felt his service was the going rate and would highly recommend him and his team. He is now my new plumber. -
Review 137 (2017-10-24 - Rating: 5)
Absolute Precision did a great job repairing our broken AC unit and servicing our other unit. They showed up at the scheduled time. The price for service was reasonable. Dane did a great job cleaning up after the job was complete. Good communication with Ken, the owner. -
Review 138 (2022-05-16 - Rating: 5)
I cannot recommend Absolute Precision Plumbing enough! Ken is so responsive to schedule and Bryan was on time, polite, and quick. Ive used Absolute for many years now and would never use anyone else. -
Review 139 (2023-12-04 - Rating: 5)
Bryan came snd figured out the problem and fixed it. He was very personable and explained everything he was doing very well. I would not hesitate to call them again! -
Review 140 (2018-01-24 - Rating: 5)
Plumbing issues always seem to crop up at the most inopportune times - a broken kitchen faucet on a Sunday, a leaking hot water heater on a Saturday, no heat the day after Christmas - but Ken and his team are always there to help. Ken has always been very responsive to my calls and sends someone out ASAP. Even for non-emergency calls, Ive never had to wait more than a day or two for service. Great company, nicest guys, strongly recommended! -
Review 141 (2021-12-30 - Rating: 5)
Highly recommend their service for their professional services, knowledgeable employees, timely work and ease of maintaining communication with. They start promptly and work efficiently until the job is done. They had to remove my old boiler and water tank before they could replace the new one in the original location and were quick to get everything hooked back up so we could get our heating back on. -
Review 142 (2020-01-15 - Rating: 5)
Highly recommend! Our central A/C was on the fritz this summer on the hottest days of the year. I was recommended to call Ken at Absolute Precision through a Facebook post. He quickly returned my call and had a tech to my house the following morning. Even though it wasn’t a clearcut easy fix, his technicians were extremely professional and knowledgeable. I will be using Absolute Precision for all of our plumbing, heating and A/C needs. -
Review 143 (2020-12-06 - Rating: 5)
We converted from oil to gas. Ken and his crew were very professional and his work showed it. They were prompt and got the work done faster than they had planned. They even made sure to keep our existing heat on overnight so that we didn’t need to leave our house. It was a great experience. Big thank you to Ken and his crew. -
Review 144 (2017-11-29 - Rating: 5)
When my boiler failed, the best decision I made was calling Ken at Absolute Precision. With only three days until Thanksgiving, and a boiler ready to let go at a moments notice (provides both heat and HW), I was in a pickle. Ken was able to get the required equipment, squeeze me into the schedule, and perform the replacement the day before Thanksgiving. They do great work in a timely manner, act professionally, and left the job area cleaner than when they arrived. Im a customer for life. -
Review 145 (2020-11-05 - Rating: 5)
Brian came promptly. Wore a mask and gloves. Was very courteous and knowledgeable. Repaired the toilet. It no longer leaks. Did maintenance on the gas burner and made recommendations on future services which I plan to follow up on. Grateful for his expertise and smooth service from start to finish. Very neat, also. -
Review 146 (2017-08-22 - Rating: 5)
After my hot water heater did its best impression of Old Faithful at midnight on Saturday I knew I was in trouble. I quickly did some research on the community page and followed up with Angies list. Ken and absolute precision had great reviews so I called and left a message at 7AM Sunday morning. Within the hour can had gotten back to me and I explained the situation and my system, he explained to me what was going on and my options. And I agreed to move forward on his recommendation. Throughout the day on Sunday I had many follow up questions that I texted Ken and he got back to me immediately on all of them. And the work was completed by the time I got home from work on Monday. I would use their services again. -
Review 147 (2024-03-30 - Rating: 5)
Bryan responded to a dishwasher malfunction. His calm and friendly demeanor was very much appreciated. Superbe customer service! -
Review 148 (2015-06-04 - Rating: 5)
This is the best experience Ive ever had with a contractor. FIrst of all, Ken is very responsive. Ken and his team are always on a job as theyre in high demand, but even when on a job he takes a break to answer your calls and/or text you back with clear answers right away. When hes on YOUR job, hes even more responsive. Hes also extremely friendly and knowledgeable.The work he did was spot on and of the highest quality. He also helped me find providers to do work outside of plumbing that really helped me with my projects. As a bit of icing on the cake, Ken saw that my outside faucet was not working well so, after asking my permission, replaced it with a brand new one at no charge.Im going to keep these guys as my plumbers for the rest of my life if I can. In fact Im having them re-do my bathrooms this summer.I highly recommend them. -
Review 149 (2018-10-03 - Rating: 4)
Have been using Absolute Precision Plumbing for over 10 years. They are prompt in returning phone calls and their work is always done in a meticulous manner. They have always been highly professional and their pricing is competitive . I would certainly recommend them to a friend or neighbor. -
Review 150 (2019-08-13 - Rating: 5)
Absolute Precision recently performed an annual tune up on my a/c unit. The techs arrived on time and were knowledgeable and professional. The service was very reasonably priced and the best part is that my a/c is running more efficiently than ever. I called several a/c service companies, but Absolute was the only one that responded quickly and followed through. I highly recommend Absolute Precision! -
Review 151 (2017-06-18 - Rating: 5)
Calling Absolute Precision Plumbing was one of the best decisions we made when buying our house! After purchasing an older home, we encountered two plumbing issues, a zone heating problem, and needed gas lines piped for a stove and dryer. Ken was a pleasure to work with! He and his team always arrived on time, provided accurate and very reasonable estimates, and did a top notch job. Dealing with all of these homeownership issues right after purchasing our house could truly have been a nightmare, but Absolute Precision Plumbing kept all of the projects moving right along in a cost effective manner and took the stress out of the whole situation. We will certainly be calling again for any and all plumbing / heating needs that arise in the future! Thank you Ken! -
Review 152 (2019-12-12 - Rating: 5)
Had absolute out to our home for an oil to gas conversion. we also had them add AC. great experience. They do an amazingly clean job. Everything looks nice and neat. Their communication is refreshingly great. They do what they say they will do and they complete the job when they say they are going to complete. We plan on now using them for all our plumbing needs. Also a huge shout out to Brad, he is so nice and courteous and his follow up is to notch. Thank you guys (Erin and Pat- Beverly) -
Review 153 (2019-08-19 - Rating: 4)
Absolute Precision responded to our request for plumbing services promptly, scheduled an appointment at our convenience, and arrived on time to assess the need. Mr. Dacosta was efficient, clear in explaining the problem(s) and completed the work in reasonable time frame. Very pleased with this service all around! Will not hesitate to call again when the need arises! -
Review 154 (2018-10-16 - Rating: 5)
Ken and his crew recently replaced 2 gas furnaces for a reasonable price.They came at the scheduled time and finished the work in a timely manner. Ken is very knowledgeable with his years of experience and he was easy to communicate with as he explained the process.I would use this company again for any of my heating and plumbing needs. -
Review 155 (2022-02-11 - Rating: 5)
Bryan was great. He quickly diagnosed and fixed our plumbing issue, and he was friendly and courteous to me and to my wife. Also, he had no issues with wearing a mask in the house, which was important to us. -
Review 156 (2023-06-13 - Rating: 5)
Bryan was excellent to work with. He was on time and answered all of my questions and the results were great. I will definitely use absolute precision again. -
Review 157 (2020-08-03 - Rating: 5)
Ken and the Absolute Precision team were so helpful, communicative, and timely with the services they provided to my fiancé and I! We are more than grateful for the help they provided us and will certainly Lynne using them in them in the future! GREAT experience. -
Review 158 (2024-02-11 - Rating: 5)
As always, Absolute Precision Plumbing did a great job. They came when they said they would, fixed all the issues and were not only skilled but courteous. -
Review 159 (2024-01-12 - Rating: 5)
Bryan was fantastic. Super knowledgeable and did a wonderful job. We’ll always call absolute precision for our home! -
Review 160 (2021-01-14 - Rating: 5)
Our boiler broke over the weekend and Ken were responsive and helpful on what to do to manage the water until the following Monday. Bryan was very helpful and answered all of our questions when he can to install the new boiler and fix some questionable tubes to our washer. Will definitely use them again. -
Review 161 (2018-04-02 - Rating: 5)
We called Absolute Precision Plumbing on a Friday afternoon and he was at our house the following Monday morning. We couldn’t ask for better service. They installed a new Sump Pump and a hot water tank. They told us the price up front so there were no surprises. I would recommend them to everyone. -
Review 162 (2018-11-26 - Rating: 5)
Ken is an absolute professional. Randy has always been there for me. Fabio did an incredible job when our hot water heater burst last week. The Platinum Club is well worth the minimal annual fee to have immediate attention when something goes wrong, not to mention the complimentary home inspection of all your plumbing. Can’t say enough. What would I do without Absolute Precision??? You must hire these guys. As a single Mom, they are worth their money and more. -
Review 163 (2024-08-20 - Rating: 5)
Brad and Bryan were wonderful! Both were timely and quickly identified the issue. Brad helped with our AC issues and gave great tips on how to keep the system running. Bryan repaired leaks in both of our outdoor spigots and explained how to prevent future issues. I totally recommend absolute precision! -
Review 164 (2018-04-26 - Rating: 5)
I had a frozen pipe this past winter, like a lot of people. Ken Roberts from absolute Precision Plumbing had someone at my house before I could blink. His employees were polite, clean and very professional. I would recommend This company to anyone that needs any kind of plumbing work. -
Review 165 (2018-03-20 - Rating: 5)
Ken is easy to reach, was helpful in figuring out what toilet to choose as we replaced a broken one, helped get the water pressure back to our shower (clogged valve) and did some upgrades to the plumbing in the basement. They did a great job and are good to work with. Ill call Ken again! -
Review 166 (2018-10-30 - Rating: 5)
Ken was extremely knowledgable, reliable, and easy to work with. He accommodated my schedule and finished the job quickly. He answered all my questions promptly and even helped me with some unforeseen issues that arose after the job was complete. Highly recommend! -
Review 167 (2020-12-28 - Rating: 5)
Bryan was the plumber who assisted us with a kitchen remodeling project @ our house in Melrose, MA. He was courteous conscientious and professional at all times. We wholeheartedly recommend him and Absolute Precision for anyone looking for a competent plumber.Chris & Judi Sullivan -
Review 168 (2018-11-07 - Rating: 5)
Ken the owner of the company reached out to us after we were still having problems with our shower faucet. He had Fabio come the next day to correct the issues we were having. Fabio was very professional and made sure I understood the cause of the problem and how he was going to fix it. He also didn’t hesitate to answer all my questions and address my concerns. I am very happy with the service received. I will definitely be using them for plumbing issues in the future. -
Review 169 (2013-10-12 - Rating: 5)
* Re-plumbed the house plumbing so the pipes in the foundation/concrete were no longer in use.* Re-plumbed the water meter where it comes into the house so that the town could properly install a new meter.* Added a utility sink in the basement.The whole process was very good. Ken came to evaluate our needs. He spent a good deal of time with me discussing what I was trying to achieve and reviewing options. We did not have to pay for his time and as promised, a few days later he provided a quote.The quote was very detailed and described the plan we had arrived at from his onsite visit. We had asked for different parts of work to be quoted separately because we werent sure we were going to do all the work at once and the quote reflected that request.Once we moved forward and scheduled the work, Ken and his team arrived when expected and worked diligently to complete the work quickly. They cleaned up after themselves and were willing to help me prepare the worksite (moving some heavy objects and the like) without complaint.One thing in particular that I appreciated was Kens willingness to adapt to some less than ideal circumstances and to some changes to the plan. For instance, we werent able to schedule the town to replace the water meter as expected which meant a little more work for Ken and his crew. I also asked for some additional fixtures (shutoff valves) to be installed with the new utility sink). Ken accommodated these requests without complaint.Hiring Absolute Precision Plumbing worked out very well for us and we fully expect to use them for additional plumbing work we have planned in the future. I would definitely recommend them to anyone with plumbing related needs. -
Review 170 (2018-10-28 - Rating: 5)
These guys are the best!! Ive had trouble with my heating system for 2 years . It was making a horrible thumping noise like there was a wrench in a tumbler. I had other heating guys look at the system and they said it was condensation . Then they gave me a quote of $15,000 -$20,00 for a new system. I called Ken at Absolute, he said he could get me a new system but he would try to fix the one I had first. He sent Fabio out. Fabio was able to diagnose the problem as a faulty water valve and was able to fix it in no time. We have never had our system run so quiet. It is amazing. Seriously....Dont bother going anywhere else, Call these guys first !Liz RichissinReading, MA -
Review 171 (2017-05-31 - Rating: 5)
Absolute Plumbing came in to run a gas line to our laundry machine, put in a utility sink, and install the washer and dryer. They came out a few weeks prior and gave us a free quote. Their price was competitive compared to other quotes we received. For the job, they were on time, fast, and professional. We will absolutely be using Absolute Precision again! -
Review 172 (2014-10-29 - Rating: 5)
Ken just replaced our gas boiler and water heater this past week and we loved the whole experience. He came when he said he would and the work was done when he said it would be done and, and, and.We will recommend Ken to anybody who needs a plumber.Very reliable and true to his word. -
Review 173 (2023-05-15 - Rating: 5)
Bryan did an outstanding job, was professional, courteous and explained what needed to be done every step of the way. Would highly recommend and will definitely call them again for any future needs. -
Review 174 (2023-02-12 - Rating: 5)
Plumbing issues are never fun, and with an older home I’m had plenty. Absolute Precision always gets the job done! Bryan recently fixed some pipes and provided useful advice on what happened and how to prevent future problems.Would definitely recommend!! -
Review 175 (2023-07-11 - Rating: 5)
Bryan came right on time to fix a faucet body that did not swivel and that leaked beneath the sink. He took his time to explain what he was doing, and did not rush the job even though we were his last call of the day -
Review 176 (2022-02-07 - Rating: 5)
Brian was very professional and thorough in handling the repair and maintenance of our gas furnace. Very satisfied with the work that was done. I would definitely recommend Absolute for HVAC work. -
Review 177 (2017-11-08 - Rating: 5)
Called getting quotes for an entire system replacement for both heat and hot water on my 2 family. Ken came down, did a thorough assessment, was clear, straight forward, and up front. The install went smooth and was completed in under the time frame he said. I had 4 other bids come through, none left as good as an impression as Ken. -
Review 178 (2020-01-31 - Rating: 5)
Ken is an absolute pleasure to work with. He made the whole process a breeze. He put in a new furnace and ac. He didnt even ask for payment until the whole work was completed. He is very responsive via text, even at night. I would highly recommend him. -
Review 179 (2019-12-23 - Rating: 5)
Kenneth was great. Very professional and a pleasure to work with. The work was done timely. I am enjoying my newly heated sunroom even on the coldest of days! I would definitely use his company again. -
Review 180 (2018-11-28 - Rating: 5)
Ken and his team did a great job helping me out with the Columbia Gas debacle. He was very communicative and timely. Everything was installed and signed off without a hitch. They also helped me out settling with the adjuster. -
Review 181 (2016-02-22 - Rating: 5)
Absolute precision plumbing is the best! Ken is very responsive and always either answers immediately or calls back within minutes! The work done is always quality and at a fair price.I always joke with Randy the plumber when he gets here and asks how Im doing and I say Id be a lot better if I didnt have to call you... they can always turm a bad situation around -
Review 182 (2014-10-21 - Rating: 5)
I am a project manager for a large commercial general contractor in Boston. I manage trade contractors for a living - with that said, Absolute Precision exceeded my expectation. My wife and I took advantage of the early boiler replacement program. Ken answered all of our questions and was prompt with the required paperwork. I recommend reaching out to Absolute for your plumbing or heating project. -
Review 183 (2015-02-22 - Rating: 5)
Had a small emergency of a linking pipe and called Absolute Precision Plumbing for the first time. They came out the same day to evaluate the problem, order the parts and completed the job next day. Great bunch of guys to work with and they also worked great with the town water department. I have a new plumber. -
Review 184 (2020-06-03 - Rating: 5)
Im very happy that I found Absolute Precision. Brad did a tremendous job fixing my central air. He was honest, professional and clearly knew what he was doing! Based on this visit, I wouldnt hesitate to call Absolute Precision in the future! Thank you very, very much! -
Review 185 (2017-07-12 - Rating: 5)
Ken, the owner, was extremely professional and kind. He kept in close touch with my mother throughout the process of ordering the parts needed to repair her central A/C. He and his team are trustworthy, prompt, helpful, and thorough. Her central air is now working perfectly and she is nothing short of pleased. Highly recommend!!! -
Review 186 (2016-11-08 - Rating: 5)
When I called about my failed water heater, Ken and team quickly responded, and had a new unit installed the next day. No mess, no hassle...all at a fair and reasonable price. Definitely consider Absolute Precision for your next project. -
Review 187 (2022-10-05 - Rating: 5)
Great phone edict/quick response time. Was able to make it to our home within five days of reaching out. The tech who came out was kind, quick /‘d knowledgeable. The pricing was what the quoted us over the phone and felt it was fair. Will use and recommend!! -
Review 188 (2017-10-24 - Rating: 5)
Great service, competitive price and high quality workmanship in a bind!Our hot water heater started to fail during the approval process for a massave early boiler replacement/heat loan. Ken and his team stepped up, referred us to a great lender, coached us through the remainder of the heat loan process, and got the install done ASAP. Would recommend without reservations. -
Review 189 (2018-03-31 - Rating: 5)
Ken did a fantastic job adding a hot water heater to my tankless system. He was quick, efficient and clean. His staff was professional.Will definitely use his services to replace the boiler. -
Review 190 (2014-03-28 - Rating: 5)
We had a great experience with Absolute! Everyone was honest, personable and efficient. We were in a pinch when our heater broke in the middle of the winter and they quickly found us a new one and installed it ASAP. Highly recommend! -
Review 191 (2019-10-04 - Rating: 5)
Recommended on local town Facebook page and have had perfect experiences working with this company. Two service calls with them thus far, one for a compressor AC tune up and another for some vent work and diagnosis of restricted airflow. They were on time, courteous, and answered all my questions and provided good recommendations on other questions I had not related to their service calls. Id highly recommend them if youre on the north shore and need a good plumbing and HVAC company. -
Review 192 (2020-02-21 - Rating: 5)
Glad I stumbled across these guys on Google! Ken provided a clear, competitive quote and was responsive throughout. We solicited a few different quotes for the work and his was the best value & quickest turnaround (both quote & scheduling) as well, which was important as the work was a time sensitive piece of a larger project. Prompt, professional & efficient service. -
Review 193 (2017-03-03 - Rating: 5)
Woke up one morning to find a broken hot water heater and an inch of water on my floor. Absolute Precision was referred to me by my neighbor and I called them up. They worked with me to help me understand what my options are, found a great replacement, and even caught the fact that my vent pipe was not up to code.The two guys who came were professional, explained what was going on, and helped me throughout the entire process. I will definitely use these folks again! -
Review 194 (2015-06-08 - Rating: 5)
Ken and his crew converted my thirty year old oil system to a high efficiency gas system. He was thorough with his work explained everything in great detail and left my basement cleaner than it was when he started. A-plus work I would recommend him to anyone. -
Review 195 (2022-10-27 - Rating: 5)
Great experience with these guys. They fixed a leak we had with our ductless mini split system (an error by a previous company) and also recently serviced our units. Very professional and the technicians know their stuff. Highly recommend -
Review 196 (2020-08-18 - Rating: 5)
With the heat wave this summer and me working from home it was time to ditch the window ACs. Many contractors couldnt even give me a quote until late August/early September. Ken answered my inquiry that day, came to give me quote within 2 weeks, and finished the install in less than 2 weeks after. Very prompt, great pricing, and a pleasure to deal with. Highly recommend. -
Review 197 (2022-04-25 - Rating: 5)
We discovered an unusual leak from our tub. Bryan arrived within hours and worked to find the root cause, which was a bizarre and hard-to-find crack nowhere near the actual plumbing. He was kind and thorough and professional. -
Review 198 (2023-04-18 - Rating: 5)
Ken and/or his team (Bryan this time) service the heating system they installed years ago each year. Good communication and always feel theyre professionals in their work.