Gem State Generators

Located in Meridian, Idaho

Address: 459 W Cranmer Dr, Meridian, ID 83646, United States

Phone: +1 208-888-4061

Rating: 4.7

Services

On-site services
On-site parking

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-11 - Rating: 5)
What an incredibly kind, professional knowledgeable, family company! Boise needs more of this type of service.Kyle was so sweet and courteous andtook the time to explain how to operate and prevent any future issues with my generator which I was clueless about.I was impressed by his compassion, thoroughness and excellent customer service. Kyle, I’m deeply grateful for the N/C.Thank you!

Review 2 (2024-07-12 - Rating: 5)
All I can do is add to the great reviews! Kyle came to our house to look at our Onan generator that had decided not to work right before a trip. He was so nice, explained everything, and gave us some tips on keeping it running well. We will definitely use them again! Thank you!

Review 3 (2024-09-17 - Rating: 5)
They did a great job on our RV generator. Originally took it somewhere else where the issue was misdiagnosed, wish I knew of Gem State Generators earlier. Moving forward, theyll get any of our future needs first.

Review 4 (2024-06-07 - Rating: 5)
Generators are fickle machines but essential for my line of work. Its so important to have competent and knowledgeable mechanics. John and Kile are AMAZING!!! They know what they are doing, honest, friendly with great customer service. I will not trust my generator to anyone else.

Review 5 (2024-02-02 - Rating: 5)
I had three Honda generators that would not start. Two of which had not been operated in over five years. Jon came out and had all three running perfectly in less than two hours. He was very pleasant to work with and was also very efficient. I would highly recommend Gem State Generators for all your generator needs.

Review 6 (2024-05-15 - Rating: 5)
Had Gem State come out to service my Onan generator on my C Class motorhome. Price was super reasonable, service was friendly, Kyle explained everything to me in detail and now my generator is running great! Thanks so much! Highly recommend this family run business.

Review 7 (2024-04-18 - Rating: 5)
Kile Thompson, generator technician, came to our RV on-site to get our generator running again. He was courteous and very helpful. Kile invited me to watch everything he did and explained each step in his troubleshooting and repair. The problem appeared to be small reddish debris getting into the carbeurator. He cleaned it thoroughly and installed a second fuel filter after the fuel pump, since he suspects the debris is coming from the fuel pump. Currently the generator is running great again! Thanks, Kile!

Review 8 (2024-03-01 - Rating: 5)
I worked on my RV generator for hours trying to get it to run right. I finally gave up and called Gem State Generators. This is a family operation with Jon at the helm and his son Kyle at his side. They had my generator running perfectly in less than a half hour. These guys really know their stuff and were pleasant to work with. I highly recommend Gem State Generators.

Review 9 (2021-08-25 - Rating: 5)
Absolutely top notch service and knowledge. Kyle came out on time, explained the issues, and had my onboard RV generator up and running in no time. He took the time to explain what the issues were and installed some a mesh screen to prevent future problems. Highly recommend!

Review 10 (2023-11-11 - Rating: 5)
Kile from Gem State Generators came out the day they said, called first to make sure we were home and repaired our RV generator. Super impressed with the service and would use them again. Fair priced and just great people to deal with! Thanks!

Review 11 (2023-08-28 - Rating: 5)
Fantastic service! Kyle was professional and very knowledgeable. Plus, he performed the work right at our home. Very convenient. Both of our Yamaha generators are purring like kittens now! Highly recommend.

Review 12 (2023-12-20 - Rating: 5)
Jon did a great job fixing the problem keeping our RV generator from running correctly. He came to our house, and within 10 minutes had identified the malfunctioning part. He tried to clean the part, but it was no longer serviceable so he had to purchase the part from a business nearby. The new part was slightly different from the original defective part. So he had to modify the required bracket to make it fit correctly. He machined/modified the bracket right in my drive way. It worked great. So save your money, keep your frustration level low and work with Jon if you are having challenges with your generator.Update 2023Kyle did an awesome job modifying/customizing the exhaust pipe for our RV generator after it had detached. Works like a champ. His coordination was awesome and his pricing was appropriate. Great work. 5 Stars!

Review 13 (2023-05-15 - Rating: 5)
Jon showed up and the problem diagnosed on my Onan 4000 and fixed in no time. I would highly recommend him to anyone having generator issues. Plus he is just a really nice guy, willing to share any information that he thinks you might find helpful.

Review 14 (2023-04-06 - Rating: 5)
My onan 4k was gummed up from last summer. When I called John he was kind and professional on the phone, and got me in for service ASAP. Kyle was the Tech that came out for service. Got it up and running quick, even gave some good tips on excersizeing the Onan. 6 Stars!!

Review 15 (2020-09-17 - Rating: 5)
John from Gem State Generators is awesome! We called him because our Onan LP generator wouldnt start. While other shops were getting back to us with quotes, John gave us 5 minutes of guidance over the phone - which got our generator back up and running! We are incredibly grateful that he took the time to get us up and running, all in time to save our trip. THANK YOU!

Review 16 (2021-09-22 - Rating: 5)
Repaired the propane generator on my RV. Came to my campsite and completed the repair less than 24 hours after I called. Kyle was easy to talk to and explained what he was doing and why. I highly recommend them.

Review 17 (2020-06-23 - Rating: 5)
John stopped by my place to work on my Onan Generator. He was quick to respond to my call, and about as polite of person Ive ever encountered. Was really nice that he has a mobile service. I didnt have to take my trailer anywhere to drop it off, making it pretty effortless for me. Id highly recommend John to anyone..

Review 18 (2020-09-17 - Rating: 5)
It is rare to find honest mechanics - he is one of them. He helped us troubleshoot an issue with our generator not starting over the phone. We were scared to follow his direction because we are new to RVs but he said if I come out to do this for you, itll cost you $200 so we buckled up and put our hand in our generator - well a few mins later we had a working generator again. Cant emphasize how rare it is to find someone that isnt trying to rip you off and willing to give you free guidance over the phone. SO THANKFUL!

Review 19 (2024-08-13 - Rating: 5)
Kyle was very helpful with parts and information to get generator running.

Review 20 (2017-09-06 - Rating: 5)
John has worked on two motor home generators for me and does an excellent job. He has 25-30 years of experience and its a good thing because my last one was a hard one to trouble shoot. He finally tracked it down to a control box malfunction and got it running perfectly. He worked a lot more hours than he charged me for and told me that he didnt expect for me to pay for his education. His bill was fair. I called GenPlus in Boise to compare and they wanted to charge me 2 hours upfront for diagnosing whether they fixed it or not. Only two guys there work on generators and the guy I talked to sounded young and inexperienced. Im glad I went with John at Gem State Generators. He stays super busy, so the biggest frustration will just be getting him on your job.

Review 21 (2022-12-19 - Rating: 5)
John was great! Fixed our 2000w inverter generator in less than an hour. Runs like a champ. Would highly recommend GSG to anyone with repair needs.

Review 22 (2018-12-07 - Rating: 5)
Jon is knowledgeable, very experienced and great to work with. Id recommend him for any generator repair. Its so awesome that he is mobile and he has the coolest truck to handle any size, make or model of generator

Review 23 (2017-09-13 - Rating: 5)
John did an excellent job. Timely and very well priced. Fixed a carb on my RV generator with the utmost professionalism. Charged me $170. Camping world wanted over $800 for the same job.

Review 24 (2017-09-01 - Rating: 5)
John is an incredible generator mechanic. He has worked on dozens of generators for our business. Always gets us taken care of in a timely manner. Amazing quality of work. Only man in town Id trust to work on our generators!

Review 25 (2021-12-03 - Rating: 5)
I was unable to start my home, portable 17.5K Generac generator. I called GSG and set an appointment date. Kile, GSG Technician, was on time, knowledgeable and professional. He cleaned and flushed the carbonator and trouble shot an electrical solenoid issue. I was completely satisfied with the repair, will use GSG again and recommend them without hesitation. Finally, I felt the cost to repair was very good value.

Review 26 (2020-08-21 - Rating: 5)
Adjusted the frequency on my Onan generator and gave me some great advice. All for free! Said he would charge me the next time I called. What a nice guy.... This work was a couple years back, but felt the need to write a good review. Thank you!

Review 27 (2023-08-04 - Rating: 5)
Very professional, knowledgeable and tenacious in addition to just being nice people. Very pleasant experience fixing my self inflicted Onan 2800i problem.

Review 28 (2020-02-25 - Rating: 5)
I have had John work on all the generators I have owned he has always been fair and a good mechanic I would recommend him to anyone

Review 29 (2020-09-30 - Rating: 4)
Great. Came to our location and fixed our generator in the fifth wheel. Gave us some great pointers to avoid future issues. Friendly and professional.

Review 30 (2022-05-09 - Rating: 5)
Great guys. They really helped me out when I was in need. They definitely have my business from now on. Cant thank them enough.

Review 31 (2021-10-18 - Rating: 5)
Very skilled at mobile generator repairs.

Review 32 (2023-03-31 - Rating: 5)
Very thorough and only did what was needed. Appreciate his professionalism and honesty.

Review 33 (2023-11-20 - Rating: 5)
Excellent service, and Jon is great to deal with! If you need any work on your Generator, this is the best place to go. They are quick and do quality work! Support this business!

Review 34 (2020-01-22 - Rating: 5)
Had several generators fixed by John. Great service, and quality service!

Review 35 (2022-12-16 - Rating: 5)
Hes my cousin he does very good work

Review 36 (2022-07-29 - Rating: 5)
We were in a RV traveling through Idaho and our generator broke. We got a hold of John at Gem State, and the next day we met him at his shop and he fixed it in about 1/2 hour. He couldnt have made it any easier for us and was super nice about it.Great job, great service, thank you, thank you, thank you.

Review 37 (2022-05-27 - Rating: 5)
Such nice people. We run a small business off a generator and when it crapped out and I had no idea how to fix it, these guys came to the rescue. Thanks to John and Kile. I really appreciated your help in getting me back up and running!

Review 38 (2022-10-08 - Rating: 5)
I called Generator Jon and he diagnosed my Onan diesel generator that the motor was completely broken. It was better to get a brand new generator if I could find one than to replace the motor. So he called his contact and found the only one in the United States. It came from Portland, Oregon and then was shipped to Boise, Idaho. Jon was very honest and very professional and installed my new Onan diesel generator today on October 7th 2022. I would highly recommend him with any generator service or repairs. Call Jon ,he is the only repair man that I would trust to work on my Onan diesel generator.

Review 39 (2019-06-13 - Rating: 5)
John recently helped me figure out what was wrong with my generator over the phone, I fixed it myself. That is exceptional service. He came highly recommended from my RV dealer. I recommend him also.

Review 40 (2019-04-23 - Rating: 5)
Thank you John for taking time out of your busy schedule to help a guy out!

Review 41 (2019-05-25 - Rating: 5)
Needed emergency gen service, nobody could help for a month out, but John did and he fixed our problem in 30 minutes, thank you!!!