Quality Service Today Plumbing & Septic

Photo of Quality Service Today Plumbing & Septic

Located in Mebane, North Carolina

Address: 831 S 8th St, Mebane, NC 27302, United States

Phone: +1 984-205-2417

Rating: 4.8

Services

  • On-site services
  • Online estimates
  • Repair services

Categories

  • Plumber
  • Drainage service
  • Septic system service
  • Sewage disposal service
  • Water purification company
  • Well drilling contractor

Photos

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Comments

  • Review 1 (2024-12-27 - Rating: 5)

    The technicians were professional, friendly and knowledgeable. Cost was reasonable and quoted in advance of doing the work.UPDATE: We had Charlie from QST come out and check our drain field. He did a great job - knocked it out of the park for us! He gave us a plan and we feel really good about our septic system going forward now that weve found a great service company that we trust to handle our septic and plumbing needs going forward.

  • Review 2 (2025-01-08 - Rating: 5)

    So, I wanted to take a moment to send this little note of appreciation to the two men who made my day by going above and beyond my expectations & completing a job well done on my system!Johan Dyke & Isaiah Shoffner were responsible for the work completed.Hats off to them both for having faced the challenges involved in figuring out how to correctly utilize unfamiliar equipment issued to them and by taking the extra effort (so many people who would not have taken) to fully investigate and complete all the needed repairs to a unknown leaching field system.As a retired contractor, I would also like to thank them for putting up with an old know-it-all who hovered over them while they tried to work, (Somehow maintaining a high level of professionalism and polite demeanor.)My understanding of my system is now complete thanks to their efforts and the wonderfully equipped trucks sent to this job.

  • Review 3 (2024-12-02 - Rating: 5)

    Paul was our technician today and he was awesome. He responded in a timely manner and fixed our issue in no time. Very pleasant, understood our issue, and gave us tips on what to do and not do in the future. If I have a plumbing issue in the future I will be sure to ask for him again!!

  • Review 4 (2024-11-13 - Rating: 5)

    Very happy with the service. Jason was professional and took time to educate me on my system and how it works. Mine is an older property with a somewhat non-conventional design and Jason was great in being flexible and determined the best way to correctly complete his assignment. I really appreciate the companyā€™s attention to detail and regular communication throughout the process. I highly recommend them to others.

  • Review 5 (2024-10-18 - Rating: 4)

    The technician and journeyman were very professional. They showed me pictures before the work was done and after it was completed. I obtained three quotes for the job and they were within industry pricing standards, and a bit less expensive. The quality of the work appears to be excellent, but time will bear it out.I was pleased with their attitude and work ethic. I do not recall them taking a break during the five or so hours it took for them to complete the job.I will certainly use their services for future plumbing needs because of fair pricing and timely completion of work. And they clean the area without me reminding them to do so.JEM

  • Review 6 (2025-01-06 - Rating: 5)

    Trevor was the second QSP technician to visit our home. Both plumbers were extremely informative and very professional. We clearly understood our options and felt confident making the best decision for our family.Being presented with three thoughtful and clear options was important to us. We felt confident that we were leading the decision-making process (as opposed to being led). Also, we were educated throughout the process. We even learned things about our own home. In our opinion, thatā€™s good business strategy.Finally, we have been very impressed by every contact with a support staff member. Our first contact was Jennifer. She made us want to do business with QSP. We hope this will become an ongoing relationship. Our longest relationship with one company (thus far) has been 51 years. Weā€™re loyal to great service and QSP provides great service.

  • Review 7 (2024-11-11 - Rating: 5)

    Outstanding and thorough service from Jennifer in the office and Jason in the field. Jennifer got me lined up for the next day and for a price lower than four other companies i called. Jason exposed both ends of the septic tank where i had only exposed one and performed a very thorough job pumping and cleaning up. He also ran his pipes the extra distance to avoid driving on the roots of my Black Walnut tree. Quality Service lives up to its name, thanks guys, Iā€™ll be back.

  • Review 8 (2024-11-14 - Rating: 5)

    Once again, Quality Service Today hit a home run. Not only was Charlieā€™s diagnosis correct on the problem with our well pump, but he and Jasmin fixed it within hours. In the rain! Plus, customer service is always consistent and excellent. Phone calls and texts keep you updated on arrival times and who will be providing service. Thank you so much!

  • Review 9 (2024-08-15 - Rating: 5)

    All of the customer service reps I spoke with were polite and cheerful... very pleasant. The technician, Caleb, was very personable, and handled his tasks quickly and professionally. He was very polite and provided me pictures of the damaged areas in my plumbing, allowing us to determine the most cost effective way to repair my issues.ALL IN ALL, a good experience and Ill definitely call them again if I need a plumber.

  • Review 10 (2024-11-05 - Rating: 5)

    Excellent experience! The team kept me posted on arrival times and Clae was extremely knowledgeable and did excellent work. He was even super patient with the three curious kittens that found him and wanted to ā€œhelpā€ (you think about putting your dogs up but not the cats!). Highly recommend!

  • Review 11 (2024-12-12 - Rating: 5)

    Stayed in contact to let me know when the tech would be arriving since I was second on the list. The tech explained what he was going to do and he did a great job. They were very professional and the price was fair. Highly recommend

  • Review 12 (2024-08-02 - Rating: 5)

    We appreciated the quick service the very day we called . Charlie Smith was both professional & personable in taking care of our plumbing problem. We were ver impressed with his expertise & how carefully he explained what needed to be done & to offered us options & advice on our older water heater. My husbandā€™s comment, ā€œHe is a nice guy & very efficient.ā€We highly recommend him for service.Margaret & Norbert Schneider

  • Review 13 (2024-12-21 - Rating: 5)

    Awesome customer service Great employee. He told me everything he was doing and helped me to understand how long the work would take. He was personable. A great representative of your company. Thank you

  • Review 14 (2024-12-02 - Rating: 5)

    Paul did a great job. He was professional polite and explained everything he was going to do. I would request to have him the next time I call your company for plumbing issues.

  • Review 15 (2024-12-03 - Rating: 5)

    Trevor did an amazing job installing our new hot water heater. He kept me informed all along the way and answered all my questions with ease. Highly recommend Quality Service Plumbing and Trevor!

  • Review 16 (2024-12-03 - Rating: 5)

    Paul was one of the most knowledgeable and professional plumbers I have had the pleasure of working with. He was honest about what I needed done and explained everything in detail . I will definitely continue to use Quality Service for my future plumbing needs.

  • Review 17 (2024-08-12 - Rating: 5)

    I cannot say enough great things about Quality Service Today Plumbing & Septic! I had a LOT of work that I needed done to make my 20+ year old house run better, and they were able to do it all for me! Charlie and Jasmine especially were professional, pleasant, and just all-around wonderful to work with. I trusted their opinions and recommendations, and will absolutely be calling them again when I get ready to renovate my bathroom! Thank you for a great experience!

  • Review 18 (2025-01-03 - Rating: 5)

    The whole process was easy and affordable. Jordan did a tremendous job of communicating the process and he was done in about an hour. Great stuff!!

  • Review 19 (2024-10-08 - Rating: 5)

    Jason was very personable, addressed all of my concerns, and answered all the questions I had pertaining to our septic system. He took his time and showed he cared for what was best for the customer. I definitely recommend Quality Service for septic and plumbing needs.

  • Review 20 (2024-10-10 - Rating: 5)

    I called Clae this morning with Quality Service Today Plumbing and he came out the same day. He was very respectful and pleasant. He fixed my problem as well as gave me an evaluation of other possible plumbing areas needed. This was my first time to call QSTB. I will recommending them to my many neighbors as I live in a townhouse community!

  • Review 21 (2024-07-08 - Rating: 5)

    Jason Pegram was our technician today for cleaning out our septic. Excellent and professional service from the time my wife called for service this morning for cleaning out our septic. Same day serviceā€¦unexpected but excellent! Also, consistent communication until his arrival. From Robin to Dana to Jana. I would highly recommend them. I will also recommend them to our neighbors. No warranty contract necessary in my view. Call when you need them. We lucked out! Thank you!

  • Review 22 (2024-11-15 - Rating: 5)

    I was so happy with Quality Service Today Plumbing...they were so reasonable, we are very happy that we chose them. Our technician, Jason was so knowledgeable and answered all my questions. I will put them on the top of my list for the future.

  • Review 23 (2024-08-09 - Rating: 5)

    Micah did an phenomenal job explaining and completing the service request. He was very thorough and explained everything that he was going to complete, as well as additional services that may benefit me in the future. I highly recommend Quality Service Co in the future and will continue to retain them for additional tasks for septic maintenance.

  • Review 24 (2024-07-31 - Rating: 5)

    Quality Service for the win! We had excellent service from the office people and from Micah, who did the work. Communication was great and Micah clearly knew his job. They have now taken care of quite a number of tanks in our neighborhood and everyone is pleased with their work.

  • Review 25 (2024-10-17 - Rating: 4)

    Austin was friendly and courteous. He worked very diligently to complete a whole house re-pipe and water install despite the fact that he was sent alone to do the job! The only reason this is not 5 stars is because he was alone and it took until after 9pm to complete the job. He ended up calling for some reinforcements and had some help for the last bit of work.

  • Review 26 (2024-10-10 - Rating: 5)

    Jazmyn and Blake were fantastic - extremely professional, communicative, and helpful. All the services I requested were completed within 24 hours of my initial contact with them. So impressed with everyone involved!

  • Review 27 (2024-09-11 - Rating: 5)

    We are very pleased with the work Austin and Ramon completed today. They were neat and worked very well together. So far , the water heater is working very well! A little hiccup in its functionality was addressed by Clae and was completely and immediately resolved - still 5 star service!

  • Review 28 (2024-08-10 - Rating: 5)

    This is the third time Ive used Quality, the first time I replaced a water heater, second time was replacing washing machine drain lines. Awesome service! Third time, it was also great! It was a bigger project. Filling on an old septic tank that has collapsed and formed a sinkhole! The team from the initial consult to the actual work was incredible!Technician Austin and his assistant were extremely polite, professional, knowledgeable and very helpful with this issue. They made sure to explain every detail of what they were going to do that day. From the initial excavation to bringing in the fill dirt to backfill the hole. Everything was timely and on point! They even seeded the area with straw and took the time to seed the ruts in my neighbors yard from their route into my backyard. Luckily, my neighbor was very understanding and was on board with the whole project. I have really good neighbors! Needless to say, Quality Plumbing did another outstanding job and I am pleased to recommend them in the future.Thank you so much for your time and attention and making me feel at ease with this project!Im very happy with the work and the timely and professional service from everyone involved.

  • Review 29 (2024-08-07 - Rating: 5)

    Jason provided excellent explanation of procedures and performed so professionally for us. He was super courteous and helpful. We will definitely refer Quality and Jasons efficiency to friends n family. Thank you for your services.

  • Review 30 (2025-01-03 - Rating: 5)

    Paul was very knowledgeable, fast and professional. He was able to quickly diagnose the problem and in less than an hour everything was done.

  • Review 31 (2024-10-22 - Rating: 5)

    From the initial call, to scheduling with dispatch, to being taken care of by Jason Pegram I got absolute top notch service. Thank you Quality Service for helping with our septic tank needs.

  • Review 32 (2024-12-12 - Rating: 5)

    Jacob did a great job and communicated well with all the things needing to be done . I will us Jacob and his services again . Thanks for the same day service

  • Review 33 (2024-10-15 - Rating: 5)

    We cut a water line while digging a trench, and Blake came out first thing the next morning. He had it fixed in no time, and he didnt charge me an arm and a leg. Polite, professional, and efficient.This is the second time Blake has saved the day for me! I will always call Quality Service Today Plumbing & Septic

  • Review 34 (2024-12-10 - Rating: 5)

    Blake was very knowledgeable and polite. He fixed the problem quickly and didnā€™t try to push any products we didnā€™t need. Very grateful for his help!

  • Review 35 (2024-11-08 - Rating: 5)

    Iā€™m very satisfied with the excellent work that the technician performed. Clae, was thorough and answered all questions regarding the installation. The customer service was excellent. I am very thankful for the support and expertise in my quote and genuine kindness. #Armyveteran#Armymom2

  • Review 36 (2024-11-16 - Rating: 5)

    QSP did a great job pumping our conventional septic tank, took photos and shared them with us, explained what and why, and recommended how to determine and resolve certain issues.

  • Review 37 (2024-09-11 - Rating: 5)

    I requested QST Plumbing to give me an estimate on replacing a gas hot water heater. I also requested a quote from another plumbing company. QST sent out Charlie Smith. I was impressed with his knowledge and his willingness to talk me through all the options. He worked up an estimate while on site and informed me he could install later that afternoon. After I received a similar estimate from the other company the next day, I chose QST and Charlie. The next day, Charlie and his partner, Jenifer, expertly removed the old tank and installed the new one.

  • Review 38 (2024-08-07 - Rating: 5)

    Thank you Quality Service Today. You guys sent a real life saver in the form of an employee named Micah. He had excellent customer service and communication and gave us a few tips on our septic tank. He is excellent. Thank You Micah!!!! Best hands down......

  • Review 39 (2024-08-01 - Rating: 5)

    I hired this company to pump my septic. They communicate very well, and they have good promotions and specials. The technician Micah was superb. He went over all the options and scenarios with me. My septic was pumped and everything was put back together.

  • Review 40 (2024-08-13 - Rating: 5)

    Micah was extremely professional and even though he was working in the rain he was proficient in the amount of time cleaning my septic tank. I am impressed with all the people I have delt with at quality plumbing for their professionalism as I have worked with them from the first phone call to the.truck leaving my driveway

  • Review 41 (2024-07-11 - Rating: 5)

    Wonderful experience from start to finish. Customer service and the technician were both kind, courteous, knowledgeable, and did exactly what we needed immediately! Service like this is a rare find these days. Highly recommend using them. Weā€™ve used them twice and will only use them if or any needs. Bravo to a job well done!

  • Review 42 (2024-10-07 - Rating: 5)

    Very good service. He is a gentleman we hope to do business with him again.

  • Review 43 (2024-09-13 - Rating: 5)

    Our technician Charlie went above and beyond to fix our water line leak, as he dug in the pouring rain and mud for over an hour to get to the water line, all with a positive attitude! The repair was made in a timely and professional manner and we are so grateful to have water again!

  • Review 44 (2024-08-16 - Rating: 5)

    I was very happy with my septic service today. Our tank was backing up. šŸ¤¢ I called around 10am and the service was completed by 4pm same day. Micah was very professional and answered all of my questions. Thank you!

  • Review 45 (2024-09-12 - Rating: 5)

    Having Billy and Amber come out to my original call was the best thing I couldve asked for in technical service. Roto Rooter wouldnt even take a look without $1300. These folks will be real with you and treat you with respect. Phenomenal service and the text updates were nice.

  • Review 46 (2024-07-03 - Rating: 5)

    Trevor was very professional and informative. We feel comfortable calling on Quality and Trevor again for any pluming need that may arise. I had a time constraint and he worked within it without complaint or delay. He also explained the companies care plans in a relatable understanding way.

  • Review 47 (2024-06-28 - Rating: 5)

    I am happy with the service Jason Pegram provided. Helpful and friendly guy! I really appreciate QST coming out so quickly. After Jason emptied the septic tank, we found out we also had a problem with plumbing. It was after 5pm. But Quality Service Today personnel (also 5 stars) were able to get technicians Blake and Kyle to come out and fix the issue. They worked until 8:30 and fixed our plumbing issue!! Blake was also super friendly and helpful. Kyle was great too. Grateful to QST for such great and timely service.

  • Review 48 (2024-05-31 - Rating: 5)

    Mr Rivera was on time and very professional. He explained the process thoroughly and gave me payment options when the job was finished. He was also personable. He made it feel like an old friend had come to help me. It was his knowledgeable and helpful way, along with the same to be said of the office support, which will prompt me to use Quality Service Today Plumbing and Septic in the future!

  • Review 49 (2024-11-08 - Rating: 5)

    My service was very prompt and the technician and staff were courteous. We needed the pressure tank for our well replaced and they did a great job!

  • Review 50 (2024-07-01 - Rating: 5)

    Joey and Robert came out to fix the shower for my girlfriend and I, I also got them to fix the spigot in the back. They did an awesome job, and were very polite, knowledgeable and professional. I would highly recommend them for any plumbing needs.

  • Review 51 (2024-09-08 - Rating: 5)

    Charlie replaced our old kitchen sink and outside water spigot. He did both jobs quickly and very well. He cleaned up everything and answered all our questions.

  • Review 52 (2024-03-19 - Rating: 5)

    I usually mainly leave reviews for restaurant and bars, because thatā€™s what Iā€™m an expert at, however you do not need to be an expert to understand good quality service. This company lives up to the name and exceeds it by far. Trevor came and did some work yesterday for me, he was outstanding at explaining all of the problems and potential solutions, he was extremely kind, punctual, focused and thorough. Because of how he represented The company I feel it will be foolish of me to allow anyone else to do anything with plumbing in my house. Heā€™s gained complete trust in just one day of working. If youā€™re looking for good quality service, please just read the name and look nowhere else but Quality Service today. If I were you I would ask for Trevor Foust. Heā€™s going to make sure you understand everything thatā€™s going on and I understand all of your options. Thank you to all the kind staff that I spoke to.

  • Review 53 (2024-06-28 - Rating: 5)

    Charlie from Quality Service Today was outstanding. He trouble-shot an issue we didnā€™t even know we had and fixed/replaced everything. Heā€™s exceptionally knowledgeable and a delight to work with. If we hadnā€™t called QSD about what we thought was a minor question, we would have been in a world of trouble down the road.

  • Review 54 (2024-10-26 - Rating: 5)

    Ramon did an excellent job. He explained everything all the options. I was very pleased with his work.

  • Review 55 (2024-08-13 - Rating: 5)

    Jason. Was very professional. Explained everything very clearly. Very please with his service. Also dispatch kept me on the loop all day. Top notch customer service.

  • Review 56 (2024-08-15 - Rating: 5)

    Micah was very informative about what was going on with my system and I appreciated his thoroughness. He did a great job and I would definitely recommend quality service today.

  • Review 57 (2024-09-09 - Rating: 5)

    Highly satisfied with the customer service and I give Jason high reviews, he was great and explained everything in detail and he also answered my questions. Thank you for such great service.

  • Review 58 (2024-07-01 - Rating: 5)

    Joey and Robert from Quality Service Today Plumbing did a amazing job, didnt take them long etheir. Very pleased to give these guys and their company 5 stars! Definitely recommend these guys for all your plumbing needs! Thanks again guys! šŸ˜Š

  • Review 59 (2024-07-23 - Rating: 5)

    Jason was an awesome tech. He explained everything and worked hard on the heat. We are extremely satisfied with the service. And will request Jason in future.

  • Review 60 (2024-12-13 - Rating: 5)

    If you need plumbing services please call Quality Service. They are professional and very knowledgeable! Really great work

  • Review 61 (2024-03-30 - Rating: 5)

    We were in a pinch and Quality Service Plumbing was able to come out within hours, while other ā€œsame day serviceā€ organizations were telling us maybe they would be there in days. Blake was great - walked us through what he was doing and why, provided an accurate quote and cleaned up after himself when he was through. Could not be more impressed with his professionalism. I have added Quality Service Plumbing to our neighborhood ā€œendorsedā€ service providers!

  • Review 62 (2024-07-29 - Rating: 5)

    They were very respectful and helpful. Got my plumbing problem , found and fixed in the right amount of time. I highly recommend them!

  • Review 63 (2024-08-05 - Rating: 5)

    The team that came to replace my old pipes were all very polite, professional, and prompt. They answered questions and heard my concerns. Highly recommend!

  • Review 64 (2024-05-09 - Rating: 5)

    Joey W. did a wonderful job today on fixing 2 toilets and the pressure release valve. He also talked to my homeowners claim advisor thru State Farm to explain a few more leak damaged ceilings. He helped me greatly not only with the plumbing work but helping me with the insurance claim with his vast knowledge and great description with the correct verbiage to the insurance company.Thank you Joey, so much! May God bless you and yours.

  • Review 65 (2024-08-26 - Rating: 5)

    Charlie with Quality Service LLC was a prompt and professional technician who quickly helped identify the source of my problem and offered various options for success.

  • Review 66 (2021-08-03 - Rating: 5)

    Its more than just placing a call into a company for household services and maintenance. For my husband and I, its about building relationships with professionals who strive for excellence! The initial call we placed to Quality Service Today began that link when Samatha answered, with a welcoming assurance, that we make the just-right-choice. With smiles of introduction and a sure readiness, Service Experts Aaron and David arrived. They shared their knowledge of our Septic System and the details of the procedures of opening, pumping out, cleaning, inspection and follow-up maintenance. We are beyond satisfied, we feel ā€˜Secureā€™ with Quality Service Todayā€™s exceptional service!

  • Review 67 (2024-04-23 - Rating: 5)

    As an owner of an older house I know it need to be maintained. I got a postcard for a free septic tank inspection in the mail, to which promptly turned into a $3k repair. Iā€™m not complaining, because the repairs/maintenance they did were needed and surely prevented much more expensive repairs down the road. Are they the cheapest out there? Not sure, but Iā€™m happy with the level of service, communication, and the overall experience I received. I had my septic tank pumped, a riser and filter installed, a pressure valve replaced and my tankless water heater serviced (which is probably the first time thatā€™s been done in years, I just bought the house a few years ago and this was my first time getting it serviced). The employees who I spoke with were very knowledgeable, polite, on time, seemed to know their stuff, and proceeded to give me an education. I was referred to this company by a co-worker. Even got a ā€œthank you for your businessā€ card in the mail the other day. Not sure if they do this all the time, or because my repair was so expensive, but nonetheless, it was a nice touch. I have no reason why I wouldnā€™t use QST for any other plumbing repairs.

  • Review 68 (2024-10-14 - Rating: 5)

    I think Clae was a great tech, nice and informational. Even though he ran into a few unexpected issues he went above and beyond in getting those issues reloved.

  • Review 69 (2024-08-09 - Rating: 5)

    I appreciate the guys that came out. I made the call for emergency services, they were out within 20mins! Professional, knowledgeable! I highly recommend this company!

  • Review 70 (2024-01-02 - Rating: 5)

    They live up to their name, Quality. Very professional and caring service from the time I set up the appointment to Kevin completing the job. They keep me informed as to when the technician would arrive, even giving a background description on the technician that would be doing the work. Kevin was very knowledgeable, did a thorough job and was very pleasurable to talk to. Quality Sevice is my go to company for all my plumbing needs.

  • Review 71 (2023-12-22 - Rating: 5)

    Iā€™ve had the best experience with Quality Service. While it seems impossible to get other plumbers to come out and get the job done, this company makes it incredibly easy and FAST. Theyā€™ve always been patient with me asking a million questions and have multiple ways you can contact them. Overall, excellent experience and Iā€™ll be using them again in the future!

  • Review 72 (2024-05-02 - Rating: 5)

    Trevor was great! Explained my options for repair or replacement and was very thorough. Answered all of my questions and was patient with my two dogs :) Will be using him again and have already recommended him to a co worker.

  • Review 73 (2024-08-10 - Rating: 5)

    I thought I just had a sewer clog, wrong, Charlie found the clog, explained the cause, and explained to me my options in a professional manner. Charlie and Jazmine , well trained folks who care , call them with your plumbing troubles

  • Review 74 (2024-09-15 - Rating: 5)

    They kept me up to date on arrival and did a great job installing a new water line for my refrigerator

  • Review 75 (2024-05-01 - Rating: 5)

    First off the technician was outstanding Jason Pegram very nice one hard working man gave 110% and explained a lot to me about what he was doing as well what i can do for the future. Been having one man do my septic tank pumping for 20 years today i found out i was mainly been taking advantage of the past 20 years. Jason Pegram and Quality Service Today plumbing & Septic gets a 5 stars and will be my only service that i will used in the future

  • Review 76 (2024-07-08 - Rating: 5)

    I needed two gas lines cut and capped. Service was very reasonably priced and promptly completed. Finished product looks great! Highly recommend.

  • Review 77 (2024-02-15 - Rating: 5)

    From scheduling to service, all staff members I spoke with at Quality Service Today were courteous and helpful. Communication was excellent, was notified the day of and 30 minutes before the technician came to pump my septic tank, along with his photo texted to me to know who to expect. Will definitely be using their service in the future. ::thumbs up::

  • Review 78 (2023-09-23 - Rating: 5)

    I am a first time homeowner and I was not aware of the signs that my water heater was no longer functioning and quality replaced my water heater same day and they reviewed all of my options thoroughly. I love the quality and honesty.

  • Review 79 (2024-07-25 - Rating: 5)

    Prompt and quick service. Will definitely use for all future service. Came out on a heavy rain day to get my septic pumped and new pump installed and up and running.

  • Review 80 (2023-11-26 - Rating: 5)

    I wanted to give a huge thank you to Kevin, Evan, John, and Dylan! The company quickly responded to our plumbing emergency. Kevin came out and gave us multiple quotes to fit our budget needs, then Evan, John, and Dylan came in to deliver outstanding service. They wrote up thorough notes and took pictures and I actually understood their explanation of what needed to happen. They made sense! They were so professional, kind, and did good work. I was highly impressed by how TIDY these guys were! They put the items back under our kitchen sink after finishing the work and even swept up despite me telling them, Iā€™d happily take care of it. That meant a lot! Thanks so much guys!!!

  • Review 81 (2024-08-10 - Rating: 5)

    Blake is very knowledgeable and professional. He is hard working, he is perfectionist. Need more people like him.

  • Review 82 (2024-04-03 - Rating: 5)

    The young man that installed the gas line for us was Amazing. We are parents of 5 and that was a well raised young man. Polite, courteous, and very respectful Knowledgeable about the job and kept us informed the entire time. Will use this company again. Thanks Dan F

  • Review 83 (2023-12-01 - Rating: 5)

    Kevin and Evan our great service techs! They are very professional, and do very speedy work! The prices at quality are great, And everyone is very nice and will go above and beyond to get you taken care of. I highly recommend these guys for all your plumbing needs.

  • Review 84 (2024-02-01 - Rating: 5)

    We decided to go with quality service today plumbing after 2 failed attempts with other plumbers. After explaining to Blake Harrison what was going on he knew the exact problem. Right away he explained what was going on and how to fix it. He went right to work and even check other stuff and recommended some unknown fixes we should get done. Blake is the reason we would be calling back if we ever had a problem again and we will recommend quality service today plumbing to all our neighbors and friends.

  • Review 85 (2023-12-22 - Rating: 5)

    Charlie with Quality Service went above and beyond with diagnosing my home repair needs. He was knowledgeable and kept me informed of every step he took, his findings, and how it would impact my household. He offered me various options to address the issue in my home and prevent future issues. I highly recommend Quality Service Today.

  • Review 86 (2024-01-09 - Rating: 5)

    We loved the thorough job that Charlie, Evan and John did on our house. Nice new hot water heater and full house inspection is just what our 20plus year old house needed. Professional and thorough. Will use again for sure!

  • Review 87 (2024-01-10 - Rating: 5)

    Quality Service Today Plumbing was fantastic. From the girls that answered my calls and sent out the technician. Drake was super nice and very helpful, now I have hot water. Thank you Drake! I will use them again.

  • Review 88 (2024-12-11 - Rating: 5)

    Paul is highly skilled, kind, and efficient. He takes pride in a job well done, and delivers excellent service. I highly recommend him and Quality Service Today to anyone needing plumbing, septic, sewer and water heater replacement services and/or assistance. The customer service is excellent! Thanks Paul, and all at Quality Service Today! šŸ˜

  • Review 89 (2024-12-17 - Rating: 5)

    What a pleasure to have someone show such courtesy in my home. My problem solved and I would recommend this service to anyone.

  • Review 90 (2024-03-08 - Rating: 5)

    Jason is an excellent plumber and is very knowledgable. We had a hot heater fail, and the next day Jason replaced it with a great attitude and approach. We will be recommending him for our whole neighborhood.

  • Review 91 (2024-12-20 - Rating: 5)

    Blake did an excellent job repairing the check valve on my septic tank. He showed me the defective part and explained how it was impacting my system. Iā€™m grateful for the prompt appointment and professional service! Thank you!!

  • Review 92 (2024-06-03 - Rating: 5)

    Jason was great. Kept informed when he would get here.Got right to work and explain process along the way.Very happy with Jason and the company.

  • Review 93 (2024-02-02 - Rating: 5)

    Quality Service Today Plumbing has excellent customer service ā€” from the initial phone call to scheduling an appointment, dispatching the plumber, and post feedback. The employees do a great job of prioritizing customers, and it shows. Kevin Clarida is an excellent plumber. He unclogged the bathroom sink. Water is flowing like a stream.

  • Review 94 (2024-12-13 - Rating: 5)

    Thank you excellent service. From start to finish, the communication was frequent and informative. Jacob, the service technician, explained the system details clearly and went above all expectations to finish the work quickly and keep our system functioning. Recommended. Quality Service is A+

  • Review 95 (2023-02-22 - Rating: 5)

    We had a wonderful experience with Quality Service. They were very prompt in taking care of our gas leak. Evan and Cole were very knowledgeable and professional, going above and beyond to ensure they could fix our leak. We really appreciated their thoughtfulness and expertise. Chris was also great in assessing the issue initially and informing us of exactly what we needed! We were very impressed with their service and would not hesitate to call them again!

  • Review 96 (2024-07-26 - Rating: 5)

    Micah did an excellent job, was honest & only recommend the things we actually needed.Thanks!

  • Review 97 (2024-07-10 - Rating: 5)

    I was not able to be there. But this is the second time that Iā€™ve used the company. I was not feeling well due to the distance. I was not there. Thank you so much for your service once again. I will use you whenever I need to.

  • Review 98 (2024-08-01 - Rating: 5)

    Great job. Very professional and knowledgeable. Explained the process and offered remedies. Will recommend 10/10.

  • Review 99 (2023-08-31 - Rating: 5)

    Quality Service was great. They had immediate availability for a non-urgent issue! Seth was professional, explained all the options available to me and maintenance I can do to make it easier for me and for them when they come out to service my septic system again. Amazing job!

  • Review 100 (2023-11-28 - Rating: 5)

    What great service! They helped me analyze our renovation job, gave me advice on the best approach, worked entirely on our schedule, and finished up all the details. You canā€™t go wrong with Quality Service Today Plumbing! Simply the best!

  • Review 101 (2024-07-09 - Rating: 5)

    Micah worked very hard to get my tank as clean as possible. He answered questions with confidence and was very friendly and great attitude.

  • Review 102 (2024-08-12 - Rating: 5)

    Clae did a fantastic job. Made good recommendations/offered solutions and was very friendly.

  • Review 103 (2024-01-03 - Rating: 5)

    My technician was Drake. He has actually serviced my home previously. Not only is he professional and knowledgeable, but he explained everything which I needed and made sure I understood, giving me a chance to ask questions and assuring I was satisfied.I was relieved to know he would service us again and he certainly deserves a 5+ star rating!Thank you Drake!!!

  • Review 104 (2024-03-12 - Rating: 5)

    I was very impressed on how through they were explaining everything in detail we dont have to worry about my husband having to try and crawl under house to fix things house is 39 years old so they we a blessing we found by accident. They were very considerate and pleasant and helpful thank you for your service.we have 4 little dogs they loved the guys so we knew they were good people dogs can tell.

  • Review 105 (2024-08-16 - Rating: 5)

    Trever did a great job. Very through and knowledgeable in explaining my issues.

  • Review 106 (2023-09-23 - Rating: 5)

    Kevin was great; he was able to come help us same-day, gave us lots of helpful options, and completed the job quickly. So far, the quality of the parts and labor seem excellent, and the prices are fair.

  • Review 107 (2024-07-11 - Rating: 5)

    Our service was very knowledgeable and experienced. He addressed the issues and gave great advice.

  • Review 108 (2024-11-18 - Rating: 4)

    Very good job. He made sure that we understood our septic system. Worked harder than any other company that we have had perform this service in the past.

  • Review 109 (2023-10-03 - Rating: 5)

    I called this excellent company on a Sunday evening. They sent a wonderful tech, Drake, on Monday morning. By Monday afternoon, our well pump/water pressure problem was completely repaired. Very professional. Excellent communication from the company and the tech.

  • Review 110 (2022-08-25 - Rating: 5)

    Nathan was great and took care of our yearly service very kindly and professionally.Adam was absolutely awesome in coming to assess our water heater and toilet situation one night, and getting the water heater and 3 toilets replaced the very next day. The customer service and workmanship was outstanding. The pricing was high in my opinion for what we got done based off researching online, but the promptness and knowing my family was comfortable and taken care somewhat balanced it out. Thank you for being kind and getting us taken care of.

  • Review 111 (2023-09-01 - Rating: 5)

    I could not have asked for or received a better experience from returning my call to finished product! Steven was very thorough, courteous, knowledgeable and efficient. A great overall experience with a less than desirable situation!Kudos to Quality Service staff.Valinda BrockPittsboro NC

  • Review 112 (2022-08-03 - Rating: 4)

    The company was very responsive and had their service person out very quickly. He was very professional and courteous. Their trip charge was also very reasonable compared to other plumbing contractors. Unfortunately, their quote for the repair was higher than we were prepared to pay. A customer service representative called afterwards to discuss our situation and was very nice and clearly explained their quote. Our situation was a bit unusual, and their standard quote for the work assumed a more extensive repair effort would be needed. Weā€™ll consider using them in the future if the need arises.

  • Review 113 (2024-01-23 - Rating: 5)

    Jason from ā€œQuality Service Nowā€ came out to give an estimate on installing a hot water recirc pump since the the water in the house took forever to get hot. After several estimates they had the best price and he started install immediately.Super friendly and helpful service! Jason mentioned all the services the company provides and their commitment to quality. You couldnā€™t ask for any better, and very respectful of the cleanliness of the home. I was also very impressed by how clean the install was, he installed everything as if it were his own home. Itā€™s very hard to find that kind of quality nowadays! 10/10 recommend!

  • Review 114 (2024-05-09 - Rating: 5)

    I liked the service I received from Quality Service today. The technician that pumped my septic tank did a great job. I recommend this company. Brenda Howard.

  • Review 115 (2024-10-22 - Rating: 5)

    My go to for all of our plumbing needs. Quick response, pleasant staff and awesome plumbers

  • Review 116 (2024-11-11 - Rating: 5)

    I had a great experience with Ramon from Quality. We bantered about while he worked. He was very efficient and cordial. Treated me with respect and performed his duties so as to be a good representative of his company.

  • Review 117 (2024-07-24 - Rating: 5)

    Where very helpful. Explained every step of the way. Was very informative. With my Uell issues quickly and efficiently.

  • Review 118 (2024-04-01 - Rating: 5)

    Isai is awesome! He showed me everything that was leaking, he gave proof, did not try to upsell me, affordable, very nice, personable, friendly, down to earth and KNOWLEDGEABLE!! He gets 10 stars!! Thank you Isai for fitting under the house!!!!

  • Review 119 (2022-11-30 - Rating: 5)

    Blake was very persistent and got soaked trying to help solve a problem. He was professional and personable. We also had Nathan come out to access some more issues. He was quick and to the point. Also professional. Lastly we had Matthew come and build us a new drain for one of the bathrooms. He was diligent and did a great job with the repair. Personable and professional as well! Thanks for all the hard work you guys did!

  • Review 120 (2024-06-04 - Rating: 5)

    Trevor did a great job on our inspection and also unclogging a drain we couldnā€™t do ourselves. Very pleased with the service and professionalism

  • Review 121 (2024-12-07 - Rating: 5)

    I am very pleased with how professional and knowledgeable the representatives are. Both Trevor and Caleb are excellent people. I appreciate all the tips they provided and look forward to continuing service with you.

  • Review 122 (2024-12-18 - Rating: 5)

    These guys were great workers and very knowledgeable kind and polite

  • Review 123 (2023-12-01 - Rating: 5)

    Blake was an amazing plumber. He solved our problem in addition to educating me and providing advice on future plumbing needs and care at our home. Hes a great professional!

  • Review 124 (2022-05-25 - Rating: 5)

    Outstanding customer service. This company provides an update service referencing who the tech is that will arrive to your home, a detailed description of experience in the line of work, a picture of the tech that will be arriving to your location and a little personal bio of the tech in order for you to get a feel of what they enjoy outside of work. I had the pleasure of having Adam and Nick complete some work on my home and I can truly say that I have never experienced customer service in the way the two techs handled my situation and overall completion of work. Quality service plumbing has truly incorporated an above the standard service and I couldnt speak more highly of not only the techs but how professional everyone is at Quality Servie Today Plumbing.

  • Review 125 (2022-05-11 - Rating: 5)

    Thank you very much Nick!Called and had a respectful and informative talk with a women (apologize for not remembering your name) and she was able to have a tech (Nick) at my house in 10 minutes for a backed up system. Nick was very knowledgeable, professional and kept me informed the whole time. He presented options (ways to correct my issues) every step of the way and found that my septic tank looked good, but that the main drain line was clogged. He was able to remove the clog very quickly and had my system back up and running in no time. Nick also informed me that my plumbing was cast iron (and old) which may cause this issue to arise again in the future. The company is sending me a quote for replacement so I can have it for the future. They have payment options and they explain what each option does so you can choose how things are done. 10/10, I have had an awesome experience and will use them again in the future!

  • Review 126 (2024-11-30 - Rating: 5)

    Jason was the technician that came out today and he was super professional and friendly. He took the time to explain the process and different service options. I am pleased with the service he provided and I will def continue working with Quality Service Today plumbing.

  • Review 127 (2021-05-27 - Rating: 5)

    Chris was absolutely wonderful to work with. He was very knowledgeable about the issue and addressed it professionally & quickly. He was exceedingly polite & notified me of every movement made. I appreciate his professionalism, courtesy, and expertise. Likewise, the company overall was great to work with. I called yesterday after-hours & was able to have services provided next day, first thing in the morning. As a customer, I felt like my concern was important and my business mattered.

  • Review 128 (2023-08-29 - Rating: 5)

    We were very pleased with the work done by Jacob and his colleague to fix a major flooding problem and replace a toilet. On time, courteous and very professional. Will definitely call this company again if we need help!

  • Review 129 (2022-11-15 - Rating: 5)

    Great people, great service. They worked with me to get on their schedule and then went the distance giving me options for how to handle the unique issues we presented. All facets of their company were great. Chris has gone above and beyond to help us resolve a complicated situation. We have complete appreciation for the company and their employees.

  • Review 130 (2025-01-03 - Rating: 5)

    Evan and his crew worked late into the night to fix the problem sothat we and our two dogs could stay in our home. Couldnā€™t be happier with them

  • Review 131 (2023-08-31 - Rating: 5)

    I had the pleasure of meeting with Isai Rivera today as he worked on my clogged drains in my kitchen.He was a ā€œgentleman with knowledge and experience ā€œ as we say in the South. Very professional. Next problem I haveā€¦I will definitely call him and Quality Service Today!

  • Review 132 (2024-08-16 - Rating: 5)

    Very polite, friendly, and also very well mannered and knowledgeable. The Harrison family appreciate you guys

  • Review 133 (2023-06-14 - Rating: 5)

    Chris from Quality Service Today is terrific, he fixed my problem ā€” and for the best price. My tankless hot water heater was broken, and Chris repaired in 35 minutes what 2 plumbers from other companies spent hours NOT fixing! I wonā€™t go anywhere else from now on.

  • Review 134 (2022-09-15 - Rating: 5)

    Nick was awesome!! He was on time, super sweet, and very professional! He explained everything going on with my shower very well and gave me several options for repair. Did a great repair and got my shower working again properly! 10/10 would definitely recommend to a friend:)

  • Review 135 (2023-04-22 - Rating: 5)

    Adam was extremely helpful with a challenging water line repair of some old awkwardly sized pipe. He showed up quickly (even on a Friday afternoon), gave us a very clear run down of our repair options, then fixed the line quickly and effectively, saving us a ton of headache. I would definitely work with him again.

  • Review 136 (2024-05-12 - Rating: 5)

    Very prompt and helpful. Very knowledgeable! Pointers given on how to maintain septic tank and helpful hints.All employees from start to finish very polite and accommodating.

  • Review 137 (2023-08-16 - Rating: 5)

    Everyone that I spoke with was polite, responsive and very helpful getting someone out to my house ASAP. Chris did a great job very professional and communicated well making sure we understood everything! I highly recommend Quality Service!

  • Review 138 (2023-09-14 - Rating: 5)

    I had a shower and a bathtub recaulked and a bathroom faucet replaced. Kevin did an excellent job. He explained everything he did. Very professional and friendly. This is the second time I have used this company for repairs because of the great work they do.

  • Review 139 (2021-09-28 - Rating: 5)

    Chris did a great job! He was professional, on time, and quick. We didnt get any other quotes and Ive never hired a plumber before so I cant speak to whether the price was good or not but I can say that he quoted us three potential scenarios and was able to fix our issue with the cheapest one. Would definitely call them again.

  • Review 140 (2024-06-28 - Rating: 5)

    Very happy with Blake and his work. He went beyond the expectations that I had as it was hot as blue blazes out there! Hard work in those conditions! He had to dig up the old green cylinders and replace them in 97 degree temps! Dedication!!

  • Review 141 (2023-10-20 - Rating: 5)

    Good quick service, everyone was very nice and professional My service man Blake did a great job. He did a great job cleaning up when he was done. I would recommend them for your plumbing needs.

  • Review 142 (2021-01-20 - Rating: 5)

    My whole experience with Quality Service Today was positive. Adam was on time, knowledgeable and a pleasure to have in my home. He completed everything in a professional way and was careful in everything he did. He did not rush the work but took the time to do things correctly and completely. I will use Quality Service Today again and will recommend them to friends.

  • Review 143 (2021-04-06 - Rating: 5)

    My wife and I just moved to North Carolina. When we turned on the washer, a steady drip began from the hot water valve. The leak continued even after turning the valve off.I didnt know any plumbers in the area so I used Google. The first company didnt answer, the second was Quality Service Today. The person who answered my call believed they could help me today but she was careful to verify that they had someone available.I was very happy to here that Quality Service Today had someone available and they would be coming to my house as their next appointment! I then got a text telling me that Nick would be arriving shortly with a nice profile of Nick.Nick and Blake arrived very quickly. They quickly assessed the situation and gave me three potential options. They recommended the middle priced option that didnt involve too much damage to my drywall. I went with their recommendation. The work was completed quickly and the results looked very good and worked perfectly!I was very happy with the expert, high Quality Service that I received Today, the day I needed it! I now have a plumbing company in Hillsborough and I would highly recommend Quality Service Today to others. Thanks very much Nick and Blake!

  • Review 144 (2024-08-07 - Rating: 5)

    Micah is very professional and knowledgeable. He did an excellent job.

  • Review 145 (2022-09-09 - Rating: 5)

    Drake was very professional, he explained what he was doing? and made sure that my toilet was flushing properly. And may I add patient I had a call that I had to handle, ( working from home). Excellent service highly recommended šŸ‘Œ oh! my husband love your service.

  • Review 146 (2024-11-01 - Rating: 5)

    Paul showed up on time and saved the day! I appreciate his knowledge and expertise.

  • Review 147 (2020-06-17 - Rating: 5)

    I had a problem I needed attended to quickly. They answered their phone when I called. They were sensitive to a unique issue I was dealing with in terms of my house. My plumber was Aaron. He arrived quickly and on time. He was very polite and professional and knowledgeable. I felt confident with his estimate and assessment of the needed repair. He fixed the problem and made sure everything was working properly prior to leaving. No surprises or added costs with estimate. I would highly recommend this company as they were very skilled, professional, and polite.

  • Review 148 (2022-07-01 - Rating: 5)

    Nick was very helpful and although they couldnt help with my specific job, they gave me references and advice on how to get my project done - for free!They also provided very timely service on my parents septic tank.5/5 for being so kind and so quick to come to my call amongst the busy season!

  • Review 149 (2021-09-07 - Rating: 5)

    After having three different plumbing companies come out to give me quotes on the work in a house I just purchased, I opted to go with Quality Service Today. I am very pleased with the work done. Adam and Chris are straight forward, clear communicators, and the install crew were very polite and very competent. They were able to do the work right away. They are definitely not cheap, and I needed a whole house replumb, but I feel peace of mind knowing that the plumbing will not be a problem moving into my new house.

  • Review 150 (2021-03-17 - Rating: 5)

    I recently made a call for service to Quality Service Today. Chris responded to my call on Sunday afternoon. He assessed the problems that I showed him and he came back with a solution and a price within a few minutes. I want to say that he was professional and did an Absolutely Fantastic job in completing the work. I had an outside underground leak and a leak underneath my home. He fixed all of the problems with no problem. You could not ask for better service. He did an Outstanding job.Thanks again for everything,. Bobby Patton

  • Review 151 (2023-12-01 - Rating: 5)

    Drake was thorough and made sure everything was working well before he left. He explained the work that needed to be done, and cleaned the areas well before leaving. I would recommend him for your plumbing needs.

  • Review 152 (2023-01-17 - Rating: 5)

    Very professional and courteous. Presented a great plan for removal of single vanity plus plumbing conversion and installation of a double vanity. Was much more than we expected. Seeking another quote but havent excluded them.We ultimately went with Quality Service and have been pleased with the work they did and the way they left things when work was completed. No painting was required and they even rehung the mirror that had to be raised.

  • Review 153 (2021-08-27 - Rating: 5)

    We got a text in advance of our technicians arrival, including name and photo--really appreciated that. David arrived on time, assessed the situation with the disposal, then gave us detailed, thorough options for how we might proceed. He took extra care and time fixing a disposal that has been a problem for years, and now not only does it run really well, he showed us a few things to do to help maintain it. Thanks so much! Great service.

  • Review 154 (2022-07-07 - Rating: 5)

    Nick was very courteous. Once I showed him the situation that I had, he went right to work to devise a plan that would work out for me.There were many working parts & not everything could be completed in one day.He gave me all the options available & their prices so that I could make my choice as to how to proceed.Even though the installation of a new water heater could not be accomplishedat this time, he was able to give our household cold water access by capping off the pipes temporarily.Once the other part is complete, the water heater will be installed.He even removed our old water heater.I felt that given how stressful the situation was to me & my family, Nick was able to offer a solution that gave us some temporary relief till everything is settled. He never pushed for me to choose one option over another. He explained everything he was going to do, how he would do it and what would be done upon completion.I appreciate that this company has employees that take their time with their clients & donā€™t just rush through a job.Thatā€™s why this Iā€™ll continue to call them for my future plumbing needs.Thank you for your service.

  • Review 155 (2023-10-03 - Rating: 5)

    Kevin did an excellent job of outlining all the different pricing options to help me make the best decision. He did quality work I would definitely use them again

  • Review 156 (2023-08-30 - Rating: 5)

    Isai, the service technician, did an amazing job. He came to unclog our main drain, within an hour we were back to normal. Highly recommend, great service and good price.

  • Review 157 (2020-07-08 - Rating: 5)

    I just want to express my appreciation for the outstanding service I have received from Quality Service Today. I have called on Aaron several times. He replaced a pressure tank the first time and after seeing his incredible workmanship and working knowledge I did not hesitate to call on Quality Service after that. Hes absolutely the only one we would trust with our plumbing work because we know that he is the best in the area and he stands behind his work.

  • Review 158 (2023-06-13 - Rating: 5)

    I used Grand Openings for replacement of my 15 year old automatic garage door system. Service the day I called, installation for both doors in less than 2 hours, personable technicians, and reasonably priced. I would certainly recommend Nathan and Grand Openings to anyone needing garage door service.

  • Review 159 (2021-04-08 - Rating: 5)

    Nick was an awesome plumber and very friendly. He called prior to arriving and showed up at the time he said he would be here. He was professional and got right to work. The main sewer line was clogged. He used an auger to try & clear it which was unsuccessful the first time. He then used a different drill bit and tried again which was successful. He was upfront about options and what each option would cost. I appreciate his hard work and for helping our family out in a timely manner especially in an emergency situation. I would definitely recommend this company to anyone looking for a plumber! The office staff was also very kind and caring. They listened to what I had to say and got someone out as quickly as possible. Thank you!!

  • Review 160 (2022-07-29 - Rating: 5)

    Noticed that our septic needed servicing and called Quality & they came out same day! They sent texts with technicians info, picture & background before arriving. Was great price & Jeremy (our tech) was on time & very professional. Even referred neighbor who got service same day! Will definitely be using again for septic & plumbing needs. A+++

  • Review 161 (2024-12-17 - Rating: 5)

    Exceptional service, easy to schedule and experienced and helpful technicians.

  • Review 162 (2024-12-23 - Rating: 5)

    Glen was very professional and pleasant to work with.

  • Review 163 (2021-05-20 - Rating: 5)

    Contacting Quality Service Today Plumbing was a breeze. They answered the phone quickly on a Wednesday around 7pm and set up someone to come the next day. The plumber who came, Nick Pleasants, was true to his name. He called about 30 minutes prior to arrival and arrived right on time. He was extremely professional and helpful. He even took extra steps to make sure that everything was completed well and within our schedule and budget. I appreciate that the work done is also guaranteed. I would definitely recommend their services and they will be the first that I call should I need assistance in the future.

  • Review 164 (2021-08-16 - Rating: 5)

    Our experience with David Whitfield through the Quality Service team was excellent. They responded to our issue the same day and completed the necessary repair in a timely fashion. David was very personable and spent time to answer any questions I had. I would definitely recommend Quality Service to anyone needing plumbing repair needs.

  • Review 165 (2021-03-02 - Rating: 5)

    Awesome service, full quote before work, top notch job. Clean, professional, and experienced.Chris was my technician, He had a young tall helper and they were a good team. Both were courteous and I would recommend Quality Service Today to any of my friends or relatives .

  • Review 166 (2023-10-22 - Rating: 5)

    Jordan Johnson went right to work after locating the sewer which had to be cleaned out. He was thorough in explaining the job and cost before beginning. Jordan is courteous and professional.

  • Review 167 (2021-06-30 - Rating: 4)

    The service technicians were quick, professional and courteous - absolutely no complaints there. However, unless Iā€™m very out of touch, we were absolutely price gouged for needing urgent, same day service (which I expect to require additional charge). However, the part cost was negligible (3 plastic fittings) and the repair labor was straight forward and we still walked away with a nearly $1,000 invoice. If Iā€™d felt like I had any other option, Iā€™d have been looking elsewhere for service but we were in a bind - a fact that may or may not have been a hidden line item in that invoice.Edited 6/29: The business did identify a billing error and issue a refund for the excess charge. I am leaving the review at 4 stars (previously 2 stars) because it required me to identify the error and speak up about it - it is key, in my opinion, that business have transparent billing practices and communicate their charges in a way that aligns to the service performed and are understandable by their customers.

  • Review 168 (2021-08-27 - Rating: 5)

    A friend recommended that I call Quality Plumbing for a problem we discussed. So I called Quality Plumbing to have a plumber come and trouble shoot an odor issue and to be prepared to run a camera into the plumbing lines if necessary. The complete process from the call to the time Adam left was a complete courteous, professional exceptional experience. The receptionist (Tina) was cheerful, professional and scheduled the appointment sooner that I thought would be possible. Quality called to let me know of a slight delay then called again to let me know they were on the way. They still arrived well within the time frame initially discussed. Adam arrived neat, cheerful, within Covid protocol and put on his booties to keep from soiling the floor. We discussed the issue, he accessed the situation and made several suggestions to correct the problem. Adam was courteous, professional, experienced and knew his profession and the issue was solved to my complete satisfaction. Should I ever need Plumbing Services again, Quality will be the ones I call. Yes, I would use them again, and, Yes, I do recommend them.

  • Review 169 (2023-09-08 - Rating: 5)

    Jordan our technician was personable, direct, and clear about what he saw and assessed, and what our options were. Iā€™d say his work and manner reflects very well on his company

  • Review 170 (2021-10-19 - Rating: 4)

    I was able to schedule a next-day appointment for diagnosis of a water leak. Nick was on time and very professional, and he did a very thorough job checking all of my plumbing fixtures inside and under the house. Unfortunately, the leak was determined to be located underground so a same-day repair was not possible. My only complaint was that when I contacted Quality Service to schedule the appointment, I explained the reason for the appointment (locate a water leak in a 2-bathroom, regular house with no unusual water features) and I asked every which way I knew how to ask the question what the fee for the diagnosis would be. All I could get from the person making the appointment was a $49 dispatch fee and we dont know how much the visit will cost. I told them that I understood that of course the cost of the repair will depend on what they find, but that I really wanted to know how much I would expect to pay for the initial service call. Anyway, as soon as Nick arrived, he showed me the standard price on the company computer tablet. I was a bit put off because he was able to give me the price of diagnosing the water leak before he looked at anything. Why in the world cant the person making the appointment provide the same courtesy? They apparently have a standard rate structure for a service call but they wont tell you how much it costs until they get to your house.

  • Review 171 (2023-12-16 - Rating: 4)

    Kevin was prompt and provided good service to my moms home. Explained our options and completed job in a timely manner.

  • Review 172 (2024-10-23 - Rating: 5)

    Very, very professional. Theyre a bit on the expensive side but I he cost is justified.Will work with them againWe worked with them again and the service was exceptional

  • Review 173 (2020-11-12 - Rating: 5)

    Chris was very helpful and actually appreciated my small amount of help in flipping circuit breakers, and After he discovered another leak, and rescheduled Adam for a Monday repair, we chatted a bit more. Adam was equally expedient and very good-natured, and the repair was done quickly.Your company will be highly recommended by me in the future.

  • Review 174 (2024-01-02 - Rating: 4)

    Isa did an excellent job and I appreciate the timely service!However the cost of the repair(broken bathtub faucet lever) was much higher than I anticipated and I was surprised by the high cost.

  • Review 175 (2024-07-25 - Rating: 5)

    Jason was great. Timely and professional. Would highly recommend.

  • Review 176 (2024-07-25 - Rating: 5)

    I would highly recommend Quality Service Today. Jason Pegram was at my neighborshouse; when he was free he took time to answer questions and walked over to see our configuration. He was professional, straight forward, honest and knowledgeable. My conversation with him convinced me to immediately sign up for service online. Like a well oiled machine, It took only minutes before I had a call to explain prices from the office, andjust a few more minutes before dispatch called.My luck that they could schedule Jason to service our system next that day. He took the time to show everything he found with an explanation of how it worked.This type of service with integrity is hard find. They now have a new customer for life.Gratefully, Ray Niles

  • Review 177 (2021-10-23 - Rating: 5)

    Nathan was excellent. He diagnosed the problem explained the fix and gave us a detailed cost analysis of the repair. He the proceeded to do the repair in a professional manner. He actually left the area cleaner than it was when he arrived. In my opinion he deserves four stars and a golden apple. Thanks again for helping me keep my wife happy.

  • Review 178 (2023-01-24 - Rating: 5)

    Casey did a fantastic job šŸ‘ Im glad he did our repair. You know in todays climate attitude is everything to me. Very knowledgeable he introduced me to a new tool thank you Casey. He is a salesman šŸ‘.

  • Review 179 (2019-12-18 - Rating: 5)

    Aaron was very helpful in helping me out new hardware in my bathroom and sprucing it up. He was very knowledgeable in his craft and in and out quickly leaving things as neat and clean as he found them. He was not overpriced and took great care to keep my home clean while there working. I would recommend him and use him again for any plumbing needs.

  • Review 180 (2021-03-30 - Rating: 5)

    Nathan arrived on time and was incredibly professional--as well as friendly. He promptly repaired our disposal and did a fantastic job doing so! We maintain a list of outstanding contractors for the Briar Chapel-Encore area, and Quality Service Today Plumbing has been added to it!

  • Review 181 (2021-11-12 - Rating: 5)

    Adam was professional and a gentleman. Unfortunately I simply didnt have enough money to use their service, but overall the rest of my experience with the company was really good. The office I called was kind and responsive. They got a tech out even sooner than anticipated, and the techs that came were knowledgeable and kind.

  • Review 182 (2022-05-17 - Rating: 5)

    Nathan from Quality Service was polite, professional and extremely knowledgeable and efficient. My Hot Water Heater was replaced and up and running in one day!!! I will use them again for any future jobs that my house may need!!! Do not hesitate to call if you are having any plumbing problems!!!!

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