Watson Steel and Iron Works LLC

Photo of Watson Steel and Iron Works LLC

Located in Matthews, North Carolina

Address: 3624 Gribble Rd, Matthews, NC 28104, United States

Phone: +1 704-821-7140

Rating: 4.9

Services

  • Wheelchair-accessible car park

Categories

  • Railing contractor
  • Contractor
  • Metal fabricator
  • Steel construction company
  • Steel fabricator

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2022-03-27 - Rating: 5)

    Watson Steel is the preferred vendor of the neighborhood HOA for repair and/or replacement of mail boxes, so that is how I heard about this company. I visited the showroom after connecting with an employee via email. After viewing samples and options, as well as looking through the installation photo gallery, I put down a nominal deposit. The next step was an appointment for measurement and to finalize the selection of the porch rails with 50% down payment. After the product was fabricated, a crew came again to dry fit the purchase. Finally, after the rails were powder-coated, final installation! The end result was exactly what I hoped for and expected. Many neighbors have complimented how nice they look!

  • Review 2 (2023-06-05 - Rating: 5)

    I am very pleased with the railings Watson fabricated and installed at my home. They were affordable, excellent quality, quick turnaround and professionally installed. Bethany made the process simple and smooth. I strongly recommend using Watson Steel and Iron.

  • Review 3 (2021-11-11 - Rating: 5)

    Great team to work with. The quality of the mailbox, paper tube and post is 2nd to none. The gentleman came out and quickly removed the old and installed the new with little to no disruption to the surrounding ground cover.

  • Review 4 (2019-03-15 - Rating: 5)

    Very friendly and professional. The finished product looked great. They do quality work. I was impressed with the company from the initial contact through the quote process and installation. Would definitely recommend them.

  • Review 5 (2021-11-13 - Rating: 5)

    My HOA requires our replacement decorative iron post and mailbox come from Watson Steel. But they are definitely worth hiring. The crew was super professional and friendly. They were quick to install and did an amazing job. Made sure it was completely level and installed to be very sturdy too. They applied my house numbers evenly and centered on the first try. Getting the install and remove old post and mailbox option is the best deal. It was worth it. Now my mailbox looks shiny and adds great curb appeal. I love the bonus of having reflective house numbers on the mailbox. It should help with deliveries coming to our home. And gives me peace of mind in case of emergencies too.

  • Review 6 (2021-10-15 - Rating: 5)

    I choose Watson Steel and Iron Works, LLC for the install of railings for my front door three step walkway because I read that they are the best and that they have been in business almost 50 years. I have to say I definitely made the right choice. Everyone that I had the opportunity to speak with were very knowledgeable professional fair and pleasant; from the sales department to the installation.I added the railings as a safety measure but after seeing the finished product they made quite a nice enhancement to the property as well. It was a pleasure doing business with Watson and they did an awesome job! I highly recommend them.

  • Review 7 (2020-06-23 - Rating: 5)

    This company is great. We needed a new railing for our porch and wanted something modern so it didnt take away from the view (we are lakefront). We ended up doing an aluminum cable style and they were able to custom match the powder coat to the trim/gutter color we had just installed. It looks absolutely amazing. Even better than we were expecting. The crew that did the trial fit and final install were professional and there are literally no imperfections anywhere. For anyone that has renovated a house, that is almost unheard of. We couldnt be happier.

  • Review 8 (2021-12-19 - Rating: 5)

    We were very pleased with Watson Steel and Iron Works LLC. I had several email questions which were responded too quickly. We set up a date & time for installation. Everything went as planned. I had an additional request that the workers ring my doorbell when they arrived because I was switching the new mailbox to be installed on the other/opposite side of the driveway where the old one was. They followed my instructions and the install was great! I highly recommend Watson Steel and Iron Works!

  • Review 9 (2021-12-26 - Rating: 5)

    We needed to match a stairway safety gate to original 2007 iron railings that required a tricky, custom fit around stonework and structural columns. Very impressed with the professionalism and creative fabrication, from initial review of the job to solving issues with our unique installation. Watson offered several options and delivered as promised. The gate was designed to match the older materials but has modern security features and matches perfectly. True craftsmanship, highly recommended.

  • Review 10 (2024-09-10 - Rating: 5)

    Watson Steel went above and beyond on the custom railings for our outdoor areas. We are extremely happy with the product and the installation. I would highly recommend them to anyone.

  • Review 11 (2020-07-09 - Rating: 5)

    Amazing work by the Watson Steel and Iron Works team. We needed new railings for our steps and they helped us through every step of the process, which was difficult due to COVID. They finished the work this week and the railings are amazing. Extremely high quality and gorgeous. Well worth the price. Would definitely use them again.

  • Review 12 (2019-03-29 - Rating: 5)

    Our experience with Watson Steel was great. I originally called them to work on railings for the stairs on a shed. They came out and measured within a day or two and then worked with my wife for railings on our front porch. They were willing to work with us on design as we had multiple changes. The test fit the porch railings prior to final power-coat and the finished product came out amazing. We couldnt be happier with the finished product and how great it looks.

  • Review 13 (2022-01-24 - Rating: 5)

    We recently had to replace our mailbox for a second time within one year because our newest one was recently hit by a car. Watson Steel worked with us to get us a new mailbox installed within a week. (Thank you!) The mailbox prescribed by our HOA costs much more than Id like to pay for a mailbox, but the craftsmanship is excellent and both mailboxes looked/look great. I have also had a positive customer service experience with both orders.

  • Review 14 (2023-09-11 - Rating: 5)

    Very good experience, professional neat clean. No problems with insulation. Price very competitive.

  • Review 15 (2023-11-28 - Rating: 5)

    Steel is steel but customer service is hard to find and Tonya Lloyd with Watson Steel is a difference maker. She understands what it means to listen to and support customers. We had a time crunch and Tonya really came through to help us manage our project.

  • Review 16 (2019-06-14 - Rating: 5)

    Easy to deal with. Simple railing design worked well with the new portico we built on the clients home. Customer was very happy with the finished product.We called about a chip in the finish and the office found a crew in the area that showed up 20 minutes after our call to touch it up.They do quality work at a reasonable cost.

  • Review 17 (2023-09-09 - Rating: 5)

    Very small custom job to add a single handrail off the front porch. Very pleased with the end result and expected the process to be slow based on the above. Have patience as work is done to your specs and the work is quality.

  • Review 18 (2018-06-20 - Rating: 5)

    Watson Steel and Iron is an excellent company in all aspects of their business. From the first experience in their showroom to the final aspects of installation, they were first cabin all the way. Of particular note was the remarkable attention to detail shown by Brian. His guidance with layout and design, as well as his attention in solving an installation problem was beyond five star. He could not have been more accommodating and helpful in overseeing the job. My highest recommendation to this company of excellence!

  • Review 19 (2021-08-02 - Rating: 5)

    We are thrilled with our new porch railing. The old railing was rotting and needed replacing. Watson Steel and Iron works provided a rough estimate via email. Their estimate was much lower than a local competitor. Installation was a breeze.

  • Review 20 (2021-11-17 - Rating: 5)

    We have an older house that wasnt quite up to code and needed railings. The selection and quality from WSI is incredible, service/installation was quick and professional and pricing very reasonable. Highly recommend.

  • Review 21 (2021-08-17 - Rating: 5)

    Watson Installed both a safety aluminum section wall and stair rails. The install was perfect, strong and fully met and actually exceeded our expectations. I would highly recommend this company.

  • Review 22 (2019-10-28 - Rating: 5)

    We had them create railings for out front porch steps and the steps for our new back patio. Process was simple and painless. We visited the showroom and told them what we wanted. They came out and measured and a couple of weeks later came back and installed the railings. Beautiful. And since the installations were outside, we didnt have to be there.

  • Review 23 (2018-09-05 - Rating: 5)

    We have used Watson Steel and Iron Works LLC many times times over the years. After a drunk driver destroyed our custom mailbox in 2016, we had them make our new mailbox. We loved it so much when we moved in 2017 we had them make another one just like it for the new home. And when our daughter built next door to us, we had them make another as a house-warming gift. YES! They are that good! The Dyes of Union County, NC

  • Review 24 (2020-06-16 - Rating: 5)

    I couldnt have been more satisfied with the whole experience. Very responsive to my emails, friendly service, and extremely reasonable pricing. The finished product is fantastic and I would highly recommend this business. They treat small projects like mine the same as they would a bigger project.

  • Review 25 (2021-07-22 - Rating: 5)

    A very professional organization with guaranteed results. They confirm your preferences every step of the process, and the results are stunning! I would recommend Watson for any steel work you need done properly the first time.Al McGarityCharlotte, NC

  • Review 26 (2023-09-08 - Rating: 5)

    They were able to install the porch and steps railing as ordered while I was out and it looks great. It’s attractive, and sturdy. Glad I chose them.

  • Review 27 (2018-09-15 - Rating: 5)

    Watson did a great job putting a railing down the front steps of the house. It’s a steep climb and it makes all the difference. They did a very professional job. The neighbors have all commented on how great it looks.

  • Review 28 (2019-10-10 - Rating: 5)

    There arent enough words to express my gratitude! Wendy, Sierra and Brian went above and beyond, were caring and compassionate during the entire process. After my vintage 1890 fence was destroyed I never thought anyone could repair it - I am happy to say my fence is beautiful, perfect and we are whole again! They were able to salvage parts and pair them with the new fence. Thank you for everything you did for us!

  • Review 29 (2018-05-21 - Rating: 5)

    I spoke with Wendy when needing to replace a mailbox. She was very professional and personable. Two men installed the new mailbox on the day I was told and were very quick and professional. High quality service, installation and product.

  • Review 30 (2022-01-14 - Rating: 5)

    Kat was very responsive and helpful. They matched our mailbox exactly to comply with the HOA. Installation was done quickly and professionally.

  • Review 31 (2018-02-22 - Rating: 5)

    I needed to have a small run of railing to match my existing wrought iron railing and they did an amazing job doing it. Working with Christie at Watson was simple and easy. I highly recommend them to anyone.

  • Review 32 (2018-06-01 - Rating: 5)

    We have used Watson for decades to provide railings and mailboxes for our new homes. Their work is excellent and they are good to work with in regards to scheduling and such.

  • Review 33 (2018-05-21 - Rating: 5)

    Watson Steel and Iron Works does amazing, quality work. I had a challenging project that Ben found a creative solution for. It looks fantastic and I couldn’t be happier with the results!!! Thank you!

  • Review 34 (2018-05-21 - Rating: 5)

    Watson Steel and Iron Works is a professional organization. They are responsive and courteous. Contact them anytime and they will take great care of you!

  • Review 35 (2021-12-23 - Rating: 5)

    Kat was great to work with..although our project was not large, everyone took the time to ensure that we received exactly what we expected. Could not be more pleased with our railings.

  • Review 36 (2018-09-15 - Rating: 5)

    Thank you Watson Steel and Iron.The railing look great. Very sturdy and strong. Everything that we were looking for. We highly recommend your work to anyone,as that was how we heard of you.Thank you

  • Review 37 (2021-03-11 - Rating: 5)

    Had our back steps transformed into a beautiful iron railing system. They did a beautiful design and great price.

  • Review 38 (2019-01-22 - Rating: 5)

    Fantastic service - all arrangements were made by phone and the work was done on time, at an affordable price and expertly completed. Would use this company in the future without question.

  • Review 39 (2020-02-11 - Rating: 5)

    Great experience with Watson Steel and Iron Works, LLC. Awesome team, always courteous and attentive to my project.

  • Review 40 (2021-05-06 - Rating: 5)

    GORGEOUS MAILBOX! Extremely pleased. The installer had it installed before 8 am and days before I thought it would be delivered and installed.

  • Review 41 (2020-01-15 - Rating: 5)

    Very efficient and responsive to emails. Installed mailbox two days sooner than promised. Quality workmanship. Mailbox looks very prestige per HOA standard. This is not my personal mailbox, but the one I used to order. Mine looks better with the numbers on the paperbox! :)

  • Review 42 (2021-04-16 - Rating: 5)

    Our front door railings look great! A very pleasant and professional experience!

  • Review 43 (2020-01-30 - Rating: 5)

    They replaced a railing for us and were wonderful. Super responsive and very professional.

  • Review 44 (2019-10-09 - Rating: 5)

    Very polite and professional and easy to work with. They do very good work at a fair price.

  • Review 45 (2019-05-17 - Rating: 5)

    Great company to work with, we did business more than once and they always delivered in a fast time and great price

  • Review 46 (2018-12-10 - Rating: 5)

    Thorough and professional. Whole process was easy and quick. High quality and fair pricing.

  • Review 47 (2017-09-02 - Rating: 5)

    Great company. Kept appointments, returned calls and did great work!

  • Review 48 (2021-12-14 - Rating: 5)

    They did an amazing job on my hand rails for my home.

  • Review 49 (2021-07-09 - Rating: 5)

    Excellent design work & quick , quality installation.Excellent overall experience...

  • Review 50 (2022-03-21 - Rating: 5)

    Working with Watson steel was a wonderful experience start to finish. They are extremely responsive, easy process of engagement & pricing, very well priced, and their install was so fast! We added a wrought iron railing to our front steps and are so happy with the end product. Ariel was a pleasure to work with as well - can’t say enough great things. Great work and thank you!

  • Review 51 (2017-12-08 - Rating: 5)

    Great people and a great job. Our porch looks so much better. Thanks to all

  • Review 52 (2018-08-06 - Rating: 5)

    Excellent service and great value. We are very happy and it looks amazing!

  • Review 53 (2019-07-15 - Rating: 5)

    Very knowledgeable staff, many options to choose from and work with you for the best experience!

  • Review 54 (2018-06-03 - Rating: 5)

    Excellent experience with Watson Steel and Iron Works. They did exactly what they said they would do for the price quoted. I found their price to be very competitive. The porch railing we had installed completely met our expectations. The installation process was great and the finished product looks wonderful. We couldnt be happier.

  • Review 55 (2017-09-18 - Rating: 5)

    Great folks to work with, both in the office and during installation.

  • Review 56 (2020-06-19 - Rating: 5)

    We called Watson and asked them to add a railing for the stairs leading to our garage. They were quick to respond and sent a representative to our house immediately to take measurements and offer us several design and price options. The railing of our choice was fabricated, delivered and installed efficiently and professionally. We couldnt be happier with our new railing and we highly recommend Watson Steel and Iron Works.

  • Review 57 (2021-11-09 - Rating: 5)

    From Amy in the office to the field technicians, Watson Steel acts in an extremely professional manner and always hits their dates. As a builder, timing is everything. Thanks for all you do, Watson!

  • Review 58 (2018-08-01 - Rating: 5)

    We had a small job....many companies might refuse to even look at it. But, Watson Steel and Iron came out promptly, gave us a very fair price and set a date to install the railing. They designed the rail to go with the rest of our house. They arrived on time on the day they said they would and the rail was installed. It looks great. We highly recommend them because they were willing to do what I would call a “grudge” job and they did it promptly. We are very pleased with the outcome.

  • Review 59 (2020-06-16 - Rating: 5)

    We had a great experience with Watson Steel and Iron Works. They were very helpful and professional when I called to have a new mailbox installed at our home. They exceeded our expectations in regards to when they would be able to come out and do the installation! Thank you for great service and quality!

  • Review 60 (2018-10-25 - Rating: 5)

    If you want custom front porch rails, Watson Steel and Iron Works is the company to use. We wanted a railing that was simple yet modern. From a photo of an iron headboard, Watson created the perfect rails for our mid-century modern ranch. Excellent customer service, professional craftsmanship, and it was all made possible by the creative team and superb designer. What a great experience.

  • Review 61 (2020-06-28 - Rating: 5)

    Great company and product. Looked originally at a basic aluminum rail product but decided to upgrade to a custom metal. Great decision as the metal railing is awesome. They did a fantastic job start to finish. Highly recommend!!!!

  • Review 62 (2022-05-23 - Rating: 5)

    They were quick to respond with a quote and I got a mailbox that matches the neighborhood exactly.

  • Review 63 (2020-07-24 - Rating: 5)

    We had a great experience with Watson Steel and Iron Works. They added railings to our porch and we are pleased with the results. Staff was friendly, helpful, and responsive every step of the way. They did a fantastic job.

  • Review 64 (2021-11-22 - Rating: 5)

    Erected secure mailbox which hopefully will withstand effects of the worst driver on my street.

  • Review 65 (2019-03-04 - Rating: 5)

    Watson Steel and Iron did a fine job on the interior railing for our stairwell to the finished basement. I would not hesitate to use their services again. Thanks!

  • Review 66 (2019-08-13 - Rating: 5)

    Amazing job! Sierra was so professional and helped me so much trough my project! Very satisfied with the company.

  • Review 67 (2018-06-27 - Rating: 5)

    Talked with many companies to solve a tricky railing install. Watson Steel were the ones that were flexible and gave me options to finish my project like I wanted. Were very easy to work with and installation looks great.

  • Review 68 (2017-11-27 - Rating: 5)

    Have used Watson for decades. Most recently for mailbox for my personal house. Looks fantastic. Cant get anywhere else.Well done

  • Review 69 (2022-08-01 - Rating: 5)

    Great experience, great product, on time and reasonable cost.

  • Review 70 (2019-07-18 - Rating: 5)

    Very friendly and easy to work with. Gate looks wonderful!

  • Review 71 (2020-01-17 - Rating: 5)

    Quality product at reasonable price. All employees courteous, knowledgeable, and dependable.

  • Review 72 (2019-03-05 - Rating: 5)

    They did a great job, they were quick and did quality work.

  • Review 73 (2017-08-17 - Rating: 5)

    Great company. Great owner

  • Review 74 (2022-08-01 - Rating: 5)

    Great company to work with!

  • Review 75 (2019-04-06 - Rating: 5)

    Fast, prompt and professional service

  • Review 76 (2018-06-09 - Rating: 5)

    Great job and great rates

  • Review 77 (2018-05-27 - Rating: 5)

    Railing looks great!

  • Review 78 (2019-10-01 - Rating: 5)

    Great to work with!

  • Review 79 (2020-10-14 - Rating: 5)

    Super good

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