Touchstone Electric
Located in Matthews, North Carolina
Address: 1201 Four Lakes Dr, Matthews, NC 28105, United States
Phone: +1 704-266-3497
Rating: 5
Services
- On-site services
- Language assistance
Categories
- Electrician
- Electric vehicle charging station contractor
- Electrical engineer
- Electrical installation service
- Electrical repair shop
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-24 - Rating: 5)
Used Touchstone to install Tesla charger through Duke EV rebate program. Victor came out and did a great job. We had a bit of a tricky install due to location but he figured out the best way to do it without any wires showing. Highly recommend, will call them for my other electrical needs too. -
Review 2 (2024-07-08 - Rating: 5)
I found Touchstone Electric through the Find It Duke referral program with Duke Energy when I needed to install the charger for our new Tesla. Daniel, their scheduler was great to work with and helped adjust my install date as the production date on my vehicle changed. Ben and Nelson did the install quickly and the work was done to high standard of quality. They even coordinated the county inspector to come by next day. I was incredibly pleased with both the work and their professionalism and will use them again for future projects. -
Review 3 (2024-12-06 - Rating: 5)
Chris came to our home to provide us an estimate for installing an outlet in our garage. He was prompt, incredibly kind, and honest about all of our options. He did not pressure us to sign whatsoever; in fact, he said there was no need for our business. He was very skilled in his craft and was happy to answer all of our questions. He was a pleasure to have in our home and even helped bring in our groceries. Would recommend Touchstone Electric to anyone!! -
Review 4 (2024-12-21 - Rating: 5)
We have enjoyed working with Christian, he is courteous, professional, and keeps us updated on the work progress. He represents your company extremely well. We are glad we hired Touchstone for our kitchen remodel project electric work.Happy Holidays -
Review 5 (2024-12-17 - Rating: 5)
Touchstone was hired by crawl space contractor to add electric for a dehumidifier. Communication was exceptional. Josh was prompt, knowledgeable, and thorough. I asked him to change some outside lights while he was here. Josh immediately gave me an estimate and performed the work quickly and efficiently. Highly recommend. -
Review 6 (2024-12-13 - Rating: 5)
Christian came out to install a new box for some work we were having done under our house. He had to come inside a few times to look at the breaker box. He was so nice, friendly, very informative and even took his shoes off at the door without having to be asked. I work from home and he was very professional in making sure his work did not interrupt my job. Very pleased with the service and with technician -
Review 7 (2024-12-31 - Rating: 5)
We have used Touchstone repeatedly and wouldn’t use any other firm. They are prompt, reliable, and do a fabulous job. This last visit we met Christian, who exemplifies professionalism and went above and beyond to do a good job for us. -
Review 8 (2024-12-27 - Rating: 5)
Grady explained what he was going to do to get the power on. He was very professional asking if I had any concerns or questions. I am quite happy with my experience and would recommend Touchstone Electric to friends. -
Review 9 (2024-10-09 - Rating: 5)
Touchstone Electric responded to my email inquiry about the installation of an EV charging station and upgrading electrical service for a new electrical range while three other electrical contractor inquiries didnt even respond to my email requests. Steve showed up on time for my appointment and he was friendly, knowledgeable and flexible. He wrote up a contract immediately and was able to work me into his schedule within one week. Touchstone Electric and Steve in particular are what all contractors should try to exemplify in regards to reliability, knowledge and service. -
Review 10 (2024-12-17 - Rating: 5)
I have nothing but positive feedback for Christian and everyone at Touchstone! We needed an upgraded 220 line, which involved going through our basement ceiling. Not only did he and his partner manage to only need to cut one, small hole, but their clean-up was so immaculate that it was like they were never even there.The turnaround between job scope assessment and estimate, to getting on the schedule was unbelievably quick, and they completed the job in lightening speed, too!(Price for the job was literally half that of the other quotes I had received, to boot!)We have a few other electrical projects in mind, and my first and only call will be to Christian and Touchstone. -
Review 11 (2024-10-29 - Rating: 5)
Maegan - I apologize to you and Taylor for taking a while to post this review. With the loss of my Mom last week it has taken a little while to get back to my to-do list. First of all, our family would like to sincerely thank Touchstone for your support and prayers during this difficult time. Now - down to the business at hand. Josh Key is one of the nicest, most knowledgeable guys Ive ever met. He went above and beyond his required electrical assessment/resolution assignment, and took the time to meticulously explain each procedure, and why it was needed. Fantastic employee. Also, Id like to mention Chris, who did the wiring work that Cantey Foundations left undone. If not for Chriss prompt, and excellent work, we would have had 2 invaluable sump pumps that would have never worked during the subsequent rain storms. Im sure all of Touchstones employees share these qualities of knowledge, commitment, and of downright truly caring for customer needs. Positively one of the best companies in this country. Thanks sincerely for all you guys do! - Steve Coffey -
Review 12 (2024-12-09 - Rating: 5)
Touchstone was excellent in helping to get our hot tub line run! Theo even pointed out an issue with the needed specs so we could get the correct gauge wiring installed. Once that was resolved, they ran the proper line. Christian was very patient with difficulties where we had to adjust the shutoff mounting. They were able to get the job done in spite of the issues encountered. The guys even provide tips to simplify our setup and installed the whole home surge protector. Great work from both Theo and Christian! Thanks! -
Review 13 (2024-08-21 - Rating: 5)
1.) My project took 5 full days to complete, which was actually faster than I had expected. Every day, Brian Cain the electrician arrived when expected. What was not expected was that he would notify me if he was leaving to get more materials or take lunch, and he let me know when he would return.2.) As a former Crew Chief for a major airline, I tend to be overly critical of all work that is done for me, which is generally not looked upon favorably by contractors. With the work done by Brian, there was nothing to be critical of. It was flawless.3.) I had several questions about the work he was doing, and why things were done in a certain way. He happily answered all of my questions clearly. Before the job was started, we discussed every aspect of the job to make sure we were on the same page, so in the end, every outlet every switch, and every light were exactly where I wanted them to be and the wires were routed in a manner that would reduce the possibility of any future issues; he did not have to guess, and I did not have to ask for things to be done over again.4.) Perhaps this should have been first. I could have gone with a less expensive contractor, but after speaking with others, it was very clear that this company had it together. Theo understood code, which others clearly did not, and he provided options, which others were not inclined to do.5.) I was originally planning to do this work myself with someone offering guidance, since I am very comfortable with this kind of work. After speaking with Theo, I realized this was the better option. Although hiring a contractor when I prefer to do my own work seemed like a lot of money, I know what materials cost, and what my time is worth. Knowing how hard Brian worked, and how many hours he put into the job, all I can say is that the price was very very fair. -
Review 14 (2024-10-24 - Rating: 5)
Grady did an excellent job. He came out to install a new outlet in my crawlspace for a home improvement project. While he was here he was able to quote me for and install 3 new floodlights on my home. He was very easy to work with and kept me up-to-date on his progress. -
Review 15 (2024-09-26 - Rating: 5)
Danny and Victor did an excellent job. They were polite and respectful. They arrived at the expected time. They explained what they were doing. They were contracted to come by Dry Pro to install an outlet for a sump pump. Their professionalism when they came caused us to choose to have them to update our electric from fuse box to breakers. The pictures they showed us of our old system made us feel our money has been well spent. They took the time to label the breakers and instruct us how to reset the breakers if there was an issue. They completed the work quicker than anticipated. Thank you gentleman for your excellent work done with a friendly, caring attitude. -
Review 16 (2024-11-19 - Rating: 5)
Steve Goheen and partner came to my home this morning to quote wiring a shop for me. I was very impressed with Steve’s knowledge, professionalism, and friendliness to work with. So far Touchstone electric has been true to their word which is very rare with businesses today. Keep up the great work and look forward to working with y’all on this project!! -
Review 17 (2023-08-29 - Rating: 5)
Had the pleasure of working with Christian and Theo from touchstone. These guys were excellent at their craft while being friendly and approachable. Their work was done in one day and they were communicative and professional throughout. Highly recommend this team for any work you are considering. -
Review 18 (2024-09-26 - Rating: 5)
Touchstone was the quickest to respond when we needed some work done. Cody came over, gave us a helpful assessment of what was the issue on top of a broader inspection of our electrical system, and proposed a reasonable solution for our immediate needs. He was reliable and efficient in his work, and we are grateful for all of his and the company’s help. Would definitely recommend. -
Review 19 (2024-12-30 - Rating: 5)
Viktor was great. Took his time explaining everything to make sure we understood exactly what was and wasn’t necessary. He was very thorough as well, making sure all bases were covered and that he didn’t miss anything. -
Review 20 (2024-09-30 - Rating: 5)
We were thrilled to find an honest electrician in Josh who explained clearly what he was able to do and what he was not able to do to for our pool electricity problem. He was cognizant that we should not spend $$ for a solution that wasn’t right for us. He explained things in terms we understood and guided us to a solution that worked for us at this time. Great guy and smart. Thanks Josh. -
Review 21 (2024-12-07 - Rating: 5)
Touchstone has been a great company to work with. Technician, Christian Cedillos is professional, thorough, & polite. I recommend Touchstone to anyone for household electrical needs. They have been very easy to work with for large and small projects. -
Review 22 (2024-07-10 - Rating: 5)
I hired Touchstone to install a kitchen light over my island and update the wall switch. Ben L. Did a great job! I would definitely use them again. -
Review 23 (2024-08-12 - Rating: 5)
I highly recommend this company! Professional, knowledgeable, honest and on-time. Christian Cedillos was my electrician and he went above and beyond. He was Reliable, honest, empathetic and professional. If his co-workers are equal to these qualities, this company is top-notch. He took his time and wanted to make sure all was done correctly the first time.The office staff are friendly and make sure you are made aware of cost and next steps. Communication was excellent. Costs are in line with other companies the same size. -
Review 24 (2024-10-01 - Rating: 5)
Christian from Touchstone Electric is our go-to for all our electrician needs. He has helped with three different projects at the house and is always great to work with - communicates well, goes above and beyond, and has great attention to detail. Highly recommend! -
Review 25 (2024-11-02 - Rating: 5)
We recently had the pleasure of the services from Danny Bishop. He installed an exterior camera fixture that I was having trouble with and also installed a new bathroom exhaust fan that was beyond my skill set... Danny is an impressive electrician. He knew his trade and proceeded with a can-do attitude. He was thorough and ultimately did a very high quality job! He kept me informed throughout and cleaned up when he completed his work. The whole experience with Danny was a pleasure for me. I also warned him that when I need future services, I will be calling Touchtone Electric and will be asking for him. I also have to mention the service of the office support. While I do not recall her name, she was so kind and understood my needs clearly and, also recognized my urgency for service. I ended up with an appointment the next day. Customer service, start to finish, is obviously something Touchtone prides themselves on. This is why Touchtone is now my go-to company for my electrical needs. -
Review 26 (2024-10-09 - Rating: 5)
Chris was absolutely amazing and thorough with the cleanliness of the job. Had electrical ran underneath into the crawlspace for my recent addition of a dehumidifier. Thank you Chris for such a fantastic job! Definitely going to keep them as my go-to electricians! -
Review 27 (2024-11-13 - Rating: 5)
Danny was very efficient, informative and friendly. The bid he submitted was timely, detailed and competitive. I will be moving forward with the job based on both the experience during the bid process with Danny and the bid itself. I look forward to getting the work done. -
Review 28 (2024-12-18 - Rating: 5)
Ben was very professional, he is knowledgeable and clearly explained the options for EV charger installation. Additionally, he checked our electrical grounding wires and recommended fixes. Yes. aI would recommend Ben and Touchstone Electric. -
Review 29 (2024-12-18 - Rating: 5)
Excellent service. Josh was prompt, professional and communicated throughout the work he did in my house. I definitely recommend Touchstone for any electrical services you need! -
Review 30 (2024-08-21 - Rating: 5)
I would highly recommend Touchstone Electric, especially for pool wiring. Chris Rodgers and his team were excellent, extremely professional and did high quality work. The communication with Chris and they entire office throughout the project was outstanding. We will definitely use them again in the future. -
Review 31 (2024-10-15 - Rating: 5)
Called many companies to get our solar generator installed. Some gave estimates and then ghosted. Touchstone responded promptly and Christian Cedillos came out just a few days later. He did an excellent job on a complicated install, which is now working fine! -
Review 32 (2024-09-18 - Rating: 5)
Brad did an excellent job! It was not a straightforward project given location of circuit box. He was very thorough and considerate. Would highly recommend him and Touchstone Electric. -
Review 33 (2024-09-11 - Rating: 5)
Professional, No High-Pressure Sales, Consultative and ThoughtfulChristian and Hunter were the Touchstone Electric electricians that came to install a GFI outlet in my crawl space. It was basic work but it was their customer service that stood out. They were both very professional and pleasant. They listened and asked great questions that led us to small changes that provided the best solution for the money. They provided an overview of the work before they started and reviewed it quickly and effectively when the work was completed. I asked them for advice on a new hot tub that we are receiving in a few weeks. Based on their answers, especially the expert guidance on code requirements from Christian, I decided to request that they provide a quote for wiring the hot tub which I recieved, in detail, the same day.Christian and Hunter from Touchstone Electric were wonderful to work with and really demonstrated a high-level of professionalism and consultation that is hard to find. Thank you to them both. -
Review 34 (2024-12-18 - Rating: 5)
The office staff was super friendly and quickly scheduled an appointment. Chris was on time and walked me though every detail while being extremely patient with his time. Fair prices, would definitely recommend. -
Review 35 (2024-08-05 - Rating: 5)
I hired Touchstone Electric to completely re-wire a house built in 1900 and bring it up to code. Christian Cedillos took the lead on this project and I was very happy with the results. Christian stayed in contact with me and did an excellent job of strategically working the wiring and outlets so it would not damage walls. He replaced the boxes and communicated with the HVAC person to be sure the wiring could handle the unit being installed. Great work, great communication and I would highly recommend them! -
Review 36 (2024-09-17 - Rating: 5)
I needed a electric outlet installed in my basement and was referred to Touchstone Electric. Michael Brankevich did the installation and reviewed my home electric system. My house was built in 1929 and been updated but still lacks being up to current code. He installed a grounding system for me and a full house surge protector. Speedy service and professional. If you need electrical work in Asheville call Touchstone and ask for Michael. -
Review 37 (2024-09-25 - Rating: 5)
Theo Coetsee was courteous and professional as he inspected my home electrical system and gave me great feedback on upgrading. He supplied 3 different estimates depending on how in-depth I wanted the upgrade to be. I appreciate his expertise and professionalism. -
Review 38 (2024-10-30 - Rating: 5)
Viktor came by to price out a new electrical panel as our is over 50 yrs old. He was friendly, knowledgable, answered all my questions. He pointed key areas on what he saw and made recommendations to future proof our townhouse.I received other estimates from contractors based on pictures I sent. Touchstone Electric was the only one to physically send someone out and because of this I learned of extra things needed by the code laws here in NC that were not mentioned in the estimates I already received based on my pictures. -
Review 39 (2024-12-13 - Rating: 5)
My wife and I were very impressed with Grady, his knowledge, professionalism and expertise. We highly recommend Grady and Touchstone and look forward to using your services in the future when needed. -
Review 40 (2024-11-26 - Rating: 5)
Victor did a great job ans found erros wile there that another electrician missed. Its worth paying a little more to get reliability and safety. I have used this company a handful of times ans everything had a great expierence. -
Review 41 (2024-11-24 - Rating: 5)
Shawn, Grady, Wyatt, and everyone at Touch Stone has been such a pleasure to deal with and have stayed late each time until the job was complete and my needs met. I will call them first for all electric needs in the future -
Review 42 (2024-12-18 - Rating: 5)
He was very polite and once he saw what the problem was he discussed with me what he thought would be fix and the price. Once he got to it I had lights again. Im very satisfied. I will recommend him every chance I get. -
Review 43 (2024-07-04 - Rating: 5)
I hired touchstone to inspect my electrical panel and make sure my electrical was operating properly. Very prompt and professional service. Great price, and would recommend and use in the future. -
Review 44 (2024-10-11 - Rating: 5)
Able to get a technician the next day. Great work for a great price. Josh was kind and very efficient. He explained everything very well. Would certainly call again! -
Review 45 (2025-01-02 - Rating: 5)
We needed some electrical work done. Gump came out to talk with us. He was very professional answered all our questions. The price was more than what I wanted to pay. -
Review 46 (2024-12-26 - Rating: 5)
Michael came to our home to provide a job estimate. Michael provided clear and precise answers to all my questions as well as other important information. Excellent -
Review 47 (2024-11-05 - Rating: 5)
Christian was very courteous and straightforward in his response to my questions. His knowledge of the issues surrounding my situation was very thorough. I look forward to having him complete the electrical repairs needed at my house. -
Review 48 (2024-10-02 - Rating: 5)
I had a technician come out to look at a breaker that kept tripping repeatedly. Viktor was incredible! He diagnosed and explained what was occuring to me in terms that I was able to understand and justified why it was important to fix the old breaker. He established trust quickly and was extremely friendly. I look forward to using their services in the near future. -
Review 49 (2024-09-16 - Rating: 5)
Chris Rogers, did a great job for me. He kept me informed of every aspect of the work being done. He explained the process before, during and after.I will definitely use him again. -
Review 50 (2024-10-14 - Rating: 5)
Josh did a great job installing a new outlet for my sump pump. He was very thoughtful and thorough in his explanation about what he was doing and made sure I understood how to manage the new breaker before he left. -
Review 51 (2024-08-23 - Rating: 5)
Ive had two service calls from Danny Bishop. Both were on time, professional and courteous. The second was a diagnostic call. Our home was built in the 1980s and has some idiosyncratic wiring, and so tracking down problems really takes a pro. The scheduling process is quick and transparent, too. Touchstone is our go-to for electrical service. -
Review 52 (2025-01-02 - Rating: 5)
Danny and Alex were prompt, respectful, explained the work needed in detail and answered my questions about EV charger installation thoroughly -
Review 53 (2024-10-08 - Rating: 5)
Christian Cedillos and his team done a fine job in repairing / replacing my service connection Mast /Riser to my meter box;New pole, wires, clamps, solid anchors in place to firmly secure . Permits and inspection cordinations handled.Touchstone Electric is Veteran Frinedly, offer competitive pricing and above all Excellent, Professional work. I highly recommend thus team of expertsClayton Barry Ledford -
Review 54 (2024-12-09 - Rating: 5)
Josh is the man! Was super helpful and had great customer service. We will be booking work with them in the next month. Highly recommend! -
Review 55 (2024-09-12 - Rating: 5)
Touchstone was very accommodating to my schedule and my electrician Christian Cedillos and his partner Hunter were knowledgeable, professional, and courteous. Work was completed quickly and accurately. -
Review 56 (2024-12-04 - Rating: 5)
Touchstone was excellent. I am really happy with the work, and Steve and Chris did a fantastic job and went above and beyond. -
Review 57 (2024-09-14 - Rating: 5)
Chris Rogers did a first rate job for us replacing our breaker box. Easy to work with and very professional. Would recommend highly -
Review 58 (2024-08-16 - Rating: 5)
Patrick and his team knew exactly what they were doing. His team arrived in Professional dress and took to the task. I was informed ahead of time via text message that his team was arriving. There was never a doubt if they were going to arrive or not. Although not inspected yet by the inspector, the work is professionally done, and no doubt will pass inspection. -
Review 59 (2024-05-12 - Rating: 5)
We had Touchstone install an EV charger in our garage. We had a great experience from the start with Theo coming out to assess the project and providing several options as I also want to run a new outlet to the garage for a refrigerator. He was very responsive and followed up to ensure I had no questions.On the day of the job Christian and Zion were on site and did an excellent job on the work. They were both extremely polite and professional. We talked through what was needed, they kept me informed on how they were going to approach the work and when the job was done you would hardly have known that they were there as everything was tidy and put back in place, minus the new EV charger and outlet in the garage of course. Also I should note this was not an easy job as the electrical box was on the complete opposite side of the house from the garage and the basement is finished so had to work around and through some tight spaces to make it happen.Great experience all around and the coffee mug was a nice touch. Would definitely use again and recommend to others. -
Review 60 (2024-12-17 - Rating: 5)
Josh was informative, respectful, upfront and did a great job in very little time. I highly recommend Touchstone and all their staff to serve your needs. -
Review 61 (2024-12-12 - Rating: 5)
Danny was great. He explained how Touchstone did things and we got a quote soon after he left our house. -
Review 62 (2024-09-09 - Rating: 5)
Brian Williams was very professional about his job. Complete in a very timely manner and professionally. I really appreciated his company while he was here.Thank you again -
Review 63 (2024-05-22 - Rating: 5)
After completing a review under a different email address, I wanted to make sure this review would connect with my previous google reviews. My technician, Christian Cedillos, was outstanding. He was very personable, efficient, and explained what he was doing and why. He installed 2 outdoor outlets and the work looks good. He didnt leave a mess and he respected my home. I would definitely recommend him and Touchstone Electric. -
Review 64 (2024-05-10 - Rating: 5)
We had a fairly big project and Tyler H did a great job, very knowledgeable and professional. Also, Eric was very responsive in making sure all the work was completed. Im so glad that we now know of a company we can trust for all our electrical projects. I cant wait to use them again. I would absolutely recommend Touchstone Electric because theyre a company that does quality work with the highest integrity. 😊 -
Review 65 (2024-07-18 - Rating: 5)
Ben Lively led a Touchstone crew installing an EV charging outlet behind our house. It required a challenging trench on a hot day. His team minimized damage to our landscaping and the work passed inspection the next day. Great job! -
Review 66 (2024-12-12 - Rating: 5)
Steve was incredible. He took the time to inspect everything and explain what he was looking for at every step. Then he sat down and discussed the next steps and options. -
Review 67 (2024-10-15 - Rating: 5)
Gump helped us with a ceiling fan installation. The appointment was easy to schedule online and there was excellent communication before and during the visit. Gump was friendly and did great work. -
Review 68 (2024-05-24 - Rating: 5)
I found Touchstone Electric online, when searching for an electrician who could hang a ceiling fan and light, while troubleshooting several outlet and switch issues. We took a chance given all the good reviews Touchstone Electric has. My mom and I were pleasantly surprised at how prompt, professional, courteous, and intelligent Brian Cain was about our particular electrical issues. We are very satisfied with his work and we would recommend Brian Cain in a heartbeat. Thank you for excellent service, it meant everything to us. -
Review 69 (2024-11-21 - Rating: 5)
Patrick was very professional, friendly, and answered all of our questions. He was very transparent about the three quotes that were provided. Would recommend -
Review 70 (2024-10-31 - Rating: 5)
Very pleased with electrician- Viktor-accurately diagnosed and fixed issue first time. Was very patient and thorough. Was very careful to ensure cleanliness of house after completing work. -
Review 71 (2024-12-17 - Rating: 5)
Mr. Gump Martin was a consummate professional who checked my electrical outlets in a timely manner. He explained everything and found no major electrical issues. Gump is great!! -
Review 72 (2024-07-29 - Rating: 5)
Ben and his colleague came out to replace one of our breakers. They were professional and friendly - and did a quick job! Grateful we were able to get them out same day. -
Review 73 (2024-08-15 - Rating: 5)
Ben Lively installed a new pannel on our home. He was amazing, respectful, on time! We are very happy with the quality of work and our new upgraded pannel. Thank you Ben and team! -
Review 74 (2024-12-19 - Rating: 5)
Christian had great knowledge was able to identify my problem and offer solutions. Spoke in easy to understand terms. Very helpful! Much appreciated! -
Review 75 (2024-11-12 - Rating: 5)
Steve did an awesome job. He fully understood what I was wanting to do. Very helpful. I would highly recommend Steve and Touchstone Electric. -
Review 76 (2024-10-31 - Rating: 5)
Thank you Touchstone Electric and Grady. Excellent service- prompt, even early arrival onsite was appreciated.Thank you again. We will use Touchstone in the future. -
Review 77 (2024-03-22 - Rating: 5)
Had such a great experience with Touchstone Electric!! They were the electrician subcontractor that was chosen by the company doing some work on our foundation and crawl space so we had not used them previously. Luke was easy to communicate with when it came to scheduling and even asked ahead of time if there was any other electrical work that we were interested in them either completing while they were here or writing a quote for it, I thought that was such a nice touch!! Cody gave me a call and a text letting me know when he’s arrive and he was wonderful to work with! He gave me some quotes on electrical projects we’ve had on the to do list and then he got to work! He explained everything very clearly and left the area as clean as he found it! Really appreciated the work and we will definitely be having them back out for the work he quoted us for!! Thanks again Cody and team!! -
Review 78 (2024-05-08 - Rating: 5)
Very good experience - they came out quickly and in addition to checking the issue we called about, he did a very thorough walkthrough of our home all for a flat rate that was discussed upfront upon booking the site visit. Our technician (Danny Bishop) was very kind and courteous and took the time to explain to us what needed to be done and why. Would recommend! -
Review 79 (2023-12-29 - Rating: 5)
Really pleased with the work performed by Touchstone Electric! Lucas came to my home initially to complete a job wiring a dehumidifier after the completion of a crawlspace encapsulation. Lucas identified two additional needs for my home which was vital for optimal performance and safety.About two weeks later, Jeff Hughes came by to complete the identified work and he did an excellent job! All the technicians were highly knowledgeable and performed the work expertly. Even though I live in South Carolina and its a bit of a hike for them to drive, Ill definitely choose this company for any future electrical needs. Thanks for all you do daily! -
Review 80 (2024-10-04 - Rating: 5)
Touchstone and Gump were amazing. Very professional, helpful, and a fantastic experience all around. I’ll give Touchstone a call in the future, for sure! -
Review 81 (2024-11-26 - Rating: 5)
Chris Rogers is always very knowledgeable and helpful! Pleased with the work that was done today, and would hire Touchstone again for sure. Thank you guys!! -
Review 82 (2024-10-07 - Rating: 5)
Touchstone electric service was a pleasure to work with. Christian did an excellent job installing my whole house surge protector. -
Review 83 (2024-11-21 - Rating: 5)
Josh arrived at exactly the minute he said he would. He was professional and courteous and let us know about what the installation involved. -
Review 84 (2024-05-30 - Rating: 5)
Briar Davis from Touchstone electric installed a tankless water heater for us which required two new 240v lines to be run with new breakers installed in the box. They did a great job! I received text messages as reminders and to notify me when he was on the way. Anyone I spoke with at this company was courteous and professional. The job was also fairly priced as I had three companies give me estimates. I’ll certainly use them again when I have electrical needs. -
Review 85 (2024-02-27 - Rating: 5)
We have had a nonworking outlet since we moved into our home two years ago. Heard about Touchstone on the Nextdoor app and gave them a try. They were quick to respond and a technician (Lucas) was out within the week. He was very polite, patient, and thorough, explaining everything he was going to do. After two years, Lucas had the issue fixed within two hours.The gentleman I dealt with in the office (Daniel) was also very friendly and helpful. He even called after the job was completed to get feedback and make sure everything was good. I would highly recommend Touchstone Electric, and we will definitely use them again. -
Review 86 (2024-07-09 - Rating: 5)
Danny Bishop with Touchstone Electric came to install a hood over my stove. He was professional, courteous, and completed the job in a neat and timely manner. Thanks so much, Danny. We will call on Touchstone Electric in the future! -
Review 87 (2024-04-26 - Rating: 5)
Very good experience with these guys- starting with Theo (one of the owners) coming out to do a thorough inspection of our wiring and panel setup. He identified several issues that could have led to major problems and then worked up a few quote options with the value each provided, along with his thoughts on what was most important. I ended up having a panel replaced, along with other upgrades that were overdue. Christian came out the following day to do the work and he was excellent. Great communication and easy to work with throughout. Very glad that I was put in touch with them...theyll be our go-to guys for future electrical needs for sure! -
Review 88 (2024-09-02 - Rating: 5)
Showed up next day, professional, and efficient! We needed some electrical run in our crawlspace for a dehumidifier and they came in and knew exactly what needed to be done. We will be using them again! -
Review 89 (2024-04-22 - Rating: 5)
The electrician sent out to my house was name Cody he was awesome. He texted me to let me know he was on the way. He also called. Cody was very knowledgeable very thorough . It was a pleasure working with Touchstone electric I would definitely use them in the future. -
Review 90 (2024-09-19 - Rating: 5)
Danny at Touchstone Electric was a pleasure to work with. On time and work was done as expected. Will definitely hire again! -
Review 91 (2024-11-04 - Rating: 5)
Grady was amazing and answered additional questions I had regarding some additional electrical work we will need done in the near future. -
Review 92 (2024-04-15 - Rating: 5)
Awesome experience with Touchstone Electric! The whole staff was amazing. Luke and Ben provided excellent up to date messages and communication on their ETA and was very professional and friendly. Would highly recommend. I also appreciated the coffee mug and chip clip they gave me. Everyone loves a cute coffee mug. 😊 -
Review 93 (2024-04-15 - Rating: 5)
Danny did a great job and we couldnt be happier with the result! He helped install a fan in our living room and shower vents in both our bathrooms. Our quality of life has increased significantly and we highly recommend Touchstone Electric for any electrical needs! -
Review 94 (2024-11-25 - Rating: 5)
Steve was great. Very thorough, explained all of our options and helped us prioritize. -
Review 95 (2024-09-03 - Rating: 5)
Brain Cain is a Champion! He was patient and hung in there until he got the job done. I will definitely use Touchstone Electric again.Stanley, NC -
Review 96 (2025-01-03 - Rating: 5)
Gump and Easton did a great job completing my project. I highly recommend. -
Review 97 (2024-05-04 - Rating: 5)
Christian and Zion did a super thorough job replacing our electrical panel and bringing some wiring up to code. They were very professional and respectful of our home. We appreciate their service and commitment to quality. Will be using Touchstone Electric again. -
Review 98 (2024-07-11 - Rating: 5)
Theo came out to help replace and move our new chandelier. We continue to use and trust Touchstone Electric. The entire team is great. -
Review 99 (2024-11-13 - Rating: 5)
Patrick was very knowledgeable and helpful. He quickly assessed the project and provided an estimate on the spot. -
Review 100 (2023-10-19 - Rating: 5)
Theo and his team were able to knock out a full home rewire with minimal fuss and excellent care.Would I recommend them to others? Without question.They were very flexible and responsive and went the extra mile five times over. I couldn’t ask for a better team to complete the job and I wouldn’t go anywhere else for my electrical needs.But the main thing is that they spent time to explain. What they were doing and why. Every step of the way is highlighted so you understand where you I was receiving quality care. It showed that they valued my time and money and it really was a job well done. Thanks team! -
Review 101 (2024-03-30 - Rating: 5)
I had a cloth wire circuit that needed replacing in a 100 year old home. Touchstone got the job done in a week, after waiting for over a month with another electrician. Christian Cedillos got the job done well! He was friendly, helpful, and explained things well. What he did made sense. The bill was as the same as the estimate. He says it nearly always is. 100% satisfied! -
Review 102 (2024-03-18 - Rating: 5)
I had a great experience with Touchstone Electric.My electrician was Brian Cain. Brian was absolutely amazing. He was extremely knowledgeable and went above and beyond in doing this project.He was patient and kind in answering questions for me .Brian was awesome!!Definitely will use again for any electrical work. -
Review 103 (2024-05-09 - Rating: 5)
Like everyone, I am BUSY! I also have some medical problems that limit my strength and stamina.Cody and Man called on their way to my home and arrived promptly. They diagnosed and resolved my problems with no foolishness or pontificating. I had some questions about a side project, and Cody said, since Im standing here now, why dont I just give you an estimate? We exchanged ideas about how to do this work, he shows me the estimate, and when I get back inside, the estimate is in my Email Inbox.Prior to that, Luke, at the home office, did a good job reminding me about my appointment, determining more about what I needed once the crew arrived, and asking if they could arrive earlier.Although I am deaf in one ear, all three of these guys spoke clearly, so I had no problems hearing them.Great job, Touchstone. -
Review 104 (2024-06-07 - Rating: 5)
Found Touchstone Electric through the ProDesk at Home Depot. My technician, Ben Lively, from Touchstone Electric arrived on time, was very professional, completed the outlet installation job in a timely manner, and cleaned up after the work. Could not ask for better service. Thanks Ben! Will call you and Touchstone for my next electrical project. Marty Williams -
Review 105 (2024-12-06 - Rating: 5)
Chris was amazing! Knowledgeable and kind. And he hooked us up like the bro he is -
Review 106 (2024-06-11 - Rating: 5)
I had an issue that required locating a faulty wiring connection to a gfci outlet in my Crawlspace. Technician Briar Davis located and resolved the problem in a timely, professional manner. This company provides excellent communication and I would not hesitate to use this company again. -
Review 107 (2024-02-28 - Rating: 4)
Touchstone came to my house as a subcontractor for another project I have in works. Called me to set appointment and were very flexible to fit my schedule. Electrician arrived on time and quickly completed the work with no issues or complications. My reason for a 4 star is there is a slight up sale for more products when electrician is there but I would still use them again and recommend them to others. -
Review 108 (2024-03-14 - Rating: 5)
Touchstone Electric did a great job installing a ceiling fan in a bedroom. Luke was great in communicating with me for the best day and time, and Bob was courteous and professional when he came to do the job. I would use Touchstone Electric again. -
Review 109 (2023-10-12 - Rating: 5)
Theo and the team at Touchstone are spectacular. They supported many aspects of electrical work for a renovation and did exemplary work. They were all professional, courteous, informative and worked with us on changes we wanted to make. They also explained any variations in the original plan and what needed to be done to ensure everything is up to code.I would recommend them for any level of your electrical needs. -
Review 110 (2024-12-04 - Rating: 5)
Viktor was very friendly, knowledgeable, and clean. I look forward to working with him on this project. -
Review 111 (2024-03-11 - Rating: 5)
WOW! I have lived in Charlotte for 27 years and have used several electricians.I have NEVER encountered an electrician company as amazing as this one.Not only did they answer their phone, and provide fast service, but they are truly a 3rd mile company that delivers value far beyond costI would highly recommend them to anybody looking for a reliable, affordable and honest electrician. I promise you will not go wrong. -
Review 112 (2024-10-02 - Rating: 5)
Steve was great! Assessed our refrigerator when it stopped working and gave us great information about our home wiring! -
Review 113 (2024-05-29 - Rating: 5)
I had a company encapsulate my crawlspace and needed an electrician to hook up dehumidifier and sump pump. Crawlspace connected me with Touchstone and Briar Davis was the electrician who was assigned.He was communicative, prompt, professional, and completed the job quickly, and I am pleased with their work -
Review 114 (2024-08-15 - Rating: 5)
Jay did a great job being on time, knowing the job and completing the work. Will use Touchstone for my next project. -
Review 115 (2024-08-06 - Rating: 5)
They responded quickly. Christian was my service provider. He was kind, friendly, and focused on resolving the issue. -
Review 116 (2024-02-27 - Rating: 5)
We have had Chris Rogers from Touchstone Electric install a grounding rod as well as several outlets in our older home. Chris is so helpful and honest. He explains everything clearly and does a great job. We highly recommend Chris and Touchstone Electric. -
Review 117 (2024-02-26 - Rating: 5)
Danny Bishop from Touchstone installed our pendant lights over our kitchen island last Wednesday, Feb 21. We are very pleased with the result. He was very knowledgeable, professional & personable. Thanks, Touchstone! -
Review 118 (2024-05-09 - Rating: 5)
Like to ThankTouchstone Electric, Electricians Dan and Mckale for a fast and great job finishing my electrical for my Garage. Its been hard finding electricians to show up, they did ,and making recomendations for my workshop area. They cleaned up after themselves and very personable when we talked. Thanks to Luke for moving things around to get me in ASAP. THANKS GUYS. -
Review 119 (2024-03-01 - Rating: 5)
Real customer service does still exist! Jeffrey came out to install a circuit in my crawl space for a dehumidifier. Jeffrey noticed that my home was powered by an old Challenger panel which were known to cause fires. This breaker panel was also full and didnt have enough space for anymore circuits. Jeffrey recommended that we upgrade to a new Siemens panel, so we agreed to have them do the upgrade.During the install process we did have a couple of hiccups. I reached out to Luke to discuss, and they didnt think twice about going above and beyond to make things right. As an engineer, I am very particular about wire routing and cleanliness (maybe too particular), and after the job was done, I was genuinely impressed with the workmanship.At the end of the day, Touchstone made it clear to me that they are not happy until Im happy, no matter what. In this day and age, its difficult to find contractors you can trust to stand by their work and do the right thing. Touchtone Electric will now live in the Electrician slot of my rolodex.To the team at Touchstone, thank you for your commitment to real customer service. -
Review 120 (2024-12-23 - Rating: 5)
Steve was super personably and knowledgeable. Great experience! -
Review 121 (2024-12-26 - Rating: 5)
I was very pleased with the work Grady did we are very satisfied -
Review 122 (2024-09-30 - Rating: 5)
Tyler was very professional and did an outstanding job installing our ceiling fan. -
Review 123 (2024-10-09 - Rating: 5)
Michail Did a superb job of handling several projects at a high level. Friendly and efficient!!!Thank you!!! -
Review 124 (2024-03-27 - Rating: 5)
Danny Bishop was very professional, answering any questions I had. He discussed what he was doing and how he had completed the. I looked at it myself as I have done electrical work myself and the installation was neat, orderly and secured properly. Well done -
Review 125 (2024-10-21 - Rating: 5)
Great worker and walked us through all work completed as requested. Thanks for everything, Chris! -
Review 126 (2024-07-04 - Rating: 5)
I had Randy come by and install a EV charger today. He excellent work and looks better than I could imagine. I think I found my go to company for electric work in my home -
Review 127 (2024-10-03 - Rating: 5)
Chris was very efficient and explained things. Will call on him again for our electrical needs. -
Review 128 (2024-12-31 - Rating: 5)
Steve and crew were great…troubleshooting a difficult issue and got us all fixed up for the new year! Very professional and personable…Fantastic customer service, came out quickly too… Thank you!!! -
Review 129 (2024-10-25 - Rating: 5)
Viktor provided great, prompt service and was a pleasure to talk to! Would schedule again! -
Review 130 (2024-10-01 - Rating: 5)
I am please with the work and professionalism from Josh. I will use Touchstone Electric for any future needs. -
Review 131 (2023-12-29 - Rating: 5)
Brian Cain came out to install an outlet in our crawl space for our sump pump. Great guy, very knowledgable and tidy with his work. I would highly recommend him for electrical work. Thanks for everything you did Brian! -
Review 132 (2024-12-16 - Rating: 5)
Josh arrived promptly and was able to diagnose and resolve the issue quickly. -
Review 133 (2023-12-15 - Rating: 5)
Jeff Hughes, electrician, Touchstone Electric, came to our house in Waynesville, NC to install wiring/outlets for a crawl space dehumidified and vent fan. Jeff was very professional, efficient, and friendly. It was a pleasure for Jeff to supply our electrical needs. He offered additional information relating to other electrical issues that could be remedied in the future.Thanks Jeff. We appreciate your experience, expertise and quality work. We will be in touch in the future for addtional electrical needs.George Thomas -
Review 134 (2024-02-05 - Rating: 5)
Called them out to install electric access on three different himes in Monroe. Came out and got it dine fast. Lucas is a great professional tech. Will definitely use them in the future for other projects. Thanks -
Review 135 (2024-03-14 - Rating: 5)
Touchstone Electric was so easy to work with! They communicated effectively and Brian did a great job with the task that needed to be completed! He went Above and Beyond! -
Review 136 (2024-10-11 - Rating: 5)
Great Service. The electrician on site has done a wonderful job and is very professional and neat. -
Review 137 (2023-12-20 - Rating: 5)
Called Touchstone for help with a series of electrical problem in the house. A light would not shut off, a ceiling light needed to move about 3 feet West to center over a new table, a bathroom vent was falling out of the ceiling, and some smoke detectors not working. They provided immediate response, workers were very knowledgable and very capable. I give them an A+. -
Review 138 (2024-02-16 - Rating: 5)
Had touchstone electrical wire a sump pump in our crawlspace and a complete main panel overhaul of our main electrical panel. I highly recommend touchstone electrical, specially, Danny Bishop was a wonderful electrician who went above and beyond to ensure that our home was safe and up to code. -
Review 139 (2024-06-29 - Rating: 5)
I had multiple outlets that blew and I called your company. Mr.Griffen was professional, didn’t waste time and quoted the job for me to make an informed decision about how to proceed. -
Review 140 (2024-07-01 - Rating: 5)
Kudos to Mr. Michail Barankvick ! He was very courteous and professional ! Touchstone is very fortunate to have Michail as an employee! -
Review 141 (2023-05-27 - Rating: 4)
The experience was not favorable. The first electrician who came to inspect the electrical panel said it was adequate and proceeded to go under the house supposedly to install the electrical outlet. Later on he came out saying all was well and the installer could hook up the humidifier. A week later the installer came out only to find the work inadequate and requested another electrician came out to make the outlet usable. This delayed the project another week. Finally a month and half later.....from 4/3 til 5/15 the work was done and up to code. With that kinda track record I cant honestly say I would recommend this company work to another person or company. Perhaps if given a 2nd chance they could redeem themselves. We all deserve a 2nd chance. Final project was a good job. Rochelle Reed Update!!!- 5/27/23 After speaking with Luke a manager, my whole outlook has changed. He immediately took charge and made any and all work adjustments needed. He was in constant contact with me until the project was updated to higher standards and I was satisfied. With that kind of support you cant hold a grudge against the company. It appears corrective actions were put in place to make sure all future customers experience are without question. Thanks Touchstone Electric and keep building that favorable customer support. My ratings have been elevated to 4.5 stars. Rochelle Reed -
Review 142 (2023-08-04 - Rating: 5)
The touchstone guys came and made quick work of what was needed. I had 2 outlets installed in my crawlspace, originally they were going to add to the breaker panel, but when drilling down was unsuccessful, they piggy backed onto a different circuit. Took less then an hour and cleaned up after themselves. Would use them again -
Review 143 (2024-12-17 - Rating: 5)
Christian was great. Very knowledgeable. Good interaction. -
Review 144 (2024-10-09 - Rating: 5)
Chris did a great job and was very professional, much appreciated! -
Review 145 (2024-08-22 - Rating: 5)
Awesome experience. Ben and his helper are great. Have had great experiences with all their guys. -
Review 146 (2023-10-18 - Rating: 5)
Touchstone came in and did a superb job in upgrading everything to the most state-of-the-art configurations. Theo was so thorough in his inspection, making sure that everything was left in top performance function. Hes a brilliant Electrician, and Touchstone is top-notch -
Review 147 (2024-12-10 - Rating: 5)
We had a great experience using touchstone electric. found them through a find it duke search. they were quick to respond and address our issue. very thankful for Gump and his professionalism! -
Review 148 (2024-04-30 - Rating: 5)
Christian and Zion did a great job adding circuits to my home to bring it up to code. They were thorough and very confident and knowledgeable. -
Review 149 (2024-06-11 - Rating: 5)
Theo is awesome. He located the issue for my breaker tripping. Very knowledgeable and friendly, would recommend him to anyone! -
Review 150 (2023-06-10 - Rating: 5)
We were caught in the middle of a dilemma and needed an electrician to complete an installation project. Chris volunteered to come do the work on a Saturday. As if that wasn’t enough, he left Charlotte, NC at 6 am and drove 3 hours to accommodate us! He was very professional, friendly, and finished our project. We feel that he definitely went above and beyond any expectation. Thanks Chris!R. Porter -
Review 151 (2024-02-26 - Rating: 5)
Prompt, professional and personable, Lucas explained what needed attention and why - and then made sure everything was safe and up to code. Touchstone Electric will always be our first call for electrical needs. -
Review 152 (2024-01-03 - Rating: 5)
Chris Rogers set up the electric for our pool and did an amazing job. Very thorough and conscientious. Will definitely be using them for any other electrical needs. Thank you Chris! -
Review 153 (2023-07-10 - Rating: 5)
Touchstone is outstanding. I had the owner do some work for me a few years back and the same quality and fair pricing he offered direct to me is still present with his team. -
Review 154 (2024-11-01 - Rating: 5)
Steve did a great job with the we-wiring of my house -
Review 155 (2024-12-26 - Rating: 5)
Ben did a thorough job analyzing our situation. -
Review 156 (2023-12-28 - Rating: 5)
Danny Bishop was our electrician who came out to install an outlet for a dehumidifier in our crawl space. He was prompt, professional and proficient. He also provided a complimentary safety check. -
Review 157 (2024-11-11 - Rating: 5)
Tyler was helpful and thorough. When I do this project this is the company I will use. -
Review 158 (2023-06-24 - Rating: 5)
Good company to work with. We had a problem installation and they came prepared for it. Two men came, they worked fast and efficiently, and did a great job. Afterwards they cleaned everything up and took away the old fan. Everything works fine and looks great. Highly recommend them. -
Review 159 (2023-12-28 - Rating: 5)
Danny with Touchstone Electric fixed a faulty GFCI outlet in our crawlspace that provides power to our dehumidifier. He was on time, worked quickly and was very professional. Thank you Danny! -
Review 160 (2024-09-26 - Rating: 5)
Christian was great and gave me an honest quote. Thanks! -
Review 161 (2024-12-03 - Rating: 4)
My overall experience with Christian was positive, he did question why I made the decision to have the conduit installed the way I wanted it, instead of his way. He was on time and worked hard to accomplish the job. He pointed out something that a previous electric company failed to follow up on. -
Review 162 (2024-02-09 - Rating: 5)
We had a leak in our basement and had to have a line ran for a pump. Danny Bishop showed up on time and did a great job. Would definitely recommend them. -
Review 163 (2024-02-28 - Rating: 5)
Touchstone did a great job on the electrical repair we needed. Danny B. was timely, professional, and got the job done. Thanks! -
Review 164 (2023-04-10 - Rating: 5)
Very friendly and professional. Explained all the work that they did. Not only were they on time but they were early! Jeffrey was so nice and friendly. Would definitely use them in the future if I need any other electrical work done. -
Review 165 (2024-05-24 - Rating: 5)
Couldn’t be happier with Briar Davis putting in a new lightning rod and surge protector. Explained everything to me very well and I was very happy with the service. -
Review 166 (2024-03-04 - Rating: 5)
Christian was amazing and very professional. He has a great passion for his work and provides great attention to detail to his craft. -
Review 167 (2024-11-23 - Rating: 5)
I enjoyed having Chris come by to review my project and give me options to consider. He was very professional and friendly and I look forward to having Touchstone do the work for me. -
Review 168 (2024-03-29 - Rating: 5)
Theo Coetsee was so knowledgeable with what he was doing. He did an amazing work. Something that has been so hard to find someone to do. Thanks Theo. -
Review 169 (2024-10-18 - Rating: 5)
Chris Rogers did a great job on replacing breaker panel box. Pricing was good. On time. Professional, good clean up. -
Review 170 (2024-07-23 - Rating: 5)
Great company to work with, and our technician Christian Cedillos did a great job!!! -
Review 171 (2023-09-28 - Rating: 5)
Touchstone did a great job for me. They were professional and honest and got the work done quickly. Would recommend for sure. -
Review 172 (2023-12-18 - Rating: 5)
Lucas Rios is great and completing the electrical work. He was so knowledgeable and patient to explain what was happening and what he did to remedy the issue. Everything is working now. Thanks -
Review 173 (2024-08-29 - Rating: 5)
Jamie Fountain did a very nice job today replacing the porche light fixtures. He was meticulous and professional.Thats why I give it a 5 star rating.However, Touchstone Electric seems to have some serious scheduling problems as I noticed today since my appointment was pushed back for several hours without adequate explanation.Ben Lively and his assistant did a great job today, replacing the kitchen light fixture and doing a thorough safety. -
Review 174 (2024-10-16 - Rating: 5)
Josh was on time and very thorough on giving me options for a quote on my job. I also liked the free safety inspection. -
Review 175 (2024-04-09 - Rating: 5)
I appreciated the communication, promptness and professionalism exuded with every interaction I had with the representatives of your company. I am very happy with the outcome. Thank you -
Review 176 (2024-02-19 - Rating: 5)
Great work. Worked fast and efficiently and communicated great! Danny was professional and really helped explain what he was doing and why. -
Review 177 (2024-08-02 - Rating: 5)
Danny Bishop was on time, friendly, and efficient. Would recommend! -
Review 178 (2023-06-07 - Rating: 5)
This company was subcontracted by Wolfe Construction. Bradley did a great job, and was very helpful in sharing information with me about the job. I’m pleased with job done. -
Review 179 (2024-11-25 - Rating: 5)
Josh literally crawled through the rafters to add new outlets for us without having to cut through any drywall. Awesome job, highly recommended! -
Review 180 (2024-05-31 - Rating: 5)
Ben Lively did a great job installing two gfi outlets to my back deck and outdoor gazebo. -
Review 181 (2024-09-28 - Rating: 5)
Very efficient! He was in, he was out, the work was done, and it passed inspection. -
Review 182 (2023-10-19 - Rating: 5)
With touchstone I never have to worry about the job being done correctly. They are professional and efficient. I would recommend them 10 times over. -
Review 183 (2023-12-05 - Rating: 5)
Lucas Rios was on time and very professional. He completed the task with excellent work and professionalism. I would request him for any future electrical projects. -
Review 184 (2024-05-03 - Rating: 5)
Christian was able to get to the root of several problems and then fix them. He was extremely knowledgeable and went above and beyond. -
Review 185 (2024-01-18 - Rating: 5)
Lucas came and checked out my heat pump as well as my dehumidifier in my crawl space. He did a phenomenal job- Ill be a customer for life. -
Review 186 (2024-02-28 - Rating: 5)
This is a top notch company. I tried getting other electrical companies to my house and they would either no show or not call back. Danny Bishop was superb! -
Review 187 (2024-08-15 - Rating: 5)
As a Duke Power referral, ( 220V L2 EVSE plug) my appointment was scheduled within hours of program acceptance.Theo arrived at our new home and after discussing the adjacent location of solar switches/battery (another vendor) he worked up the estimate.While not “up selling” he did suggest a whole house surge suppressor discussing the merits and insurance coverage. Asked that he provide a separate estimate for consideration.Estimates were received electronically a few hours later and can be reviewed and approved from your couch. What’s not to like?Based on my initial experience with Theo’s representation of Touchstone Electric, I look forward to the next steps… -
Review 188 (2023-07-19 - Rating: 5)
Theo with Touchstone Electric installed a GFCI outlet in our crawlspace for a dehumidifier, they worked quickly and were very professional. Thank you Theo! -
Review 189 (2024-03-07 - Rating: 5)
Very pleased! Great job and great communication. I’ll definitely use Touchstone Electric again! -
Review 190 (2024-11-08 - Rating: 5)
Chris was great respectful helping and understanding -
Review 191 (2023-07-17 - Rating: 5)
They were very responsive when it came to my problem. They were able to come out extremely fast to fix the problem and they showed up on time! They fixed the problem easily and the cost was extremely reasonable! Great company! -
Review 192 (2023-07-06 - Rating: 5)
They were quick to get the job done and friendly. When we couldn’t figure out why the dehumidifier wasn’t turning on they were quick to come by to resolve it. Love their service! -
Review 193 (2024-09-26 - Rating: 5)
We are an out of town GC and upon contacting them to give us a proposal for a project we not only received a competitive bid we received before we needed. Theo did an excellent job on his walk thru and didn’t miss a singe thing on his proposal. If we are awarded this project it will be awarded to Touchstone Electric. -
Review 194 (2024-03-07 - Rating: 5)
I had great communication from Luke and Brian to coordinate the work and the representatives of this company are professional and pleasant to deal with.Jude -
Review 195 (2024-02-12 - Rating: 5)
Lucas came to do work at my house told me what he was doing and how long it would take. Was very friendly and I sure he is an asset to your company -
Review 196 (2024-08-15 - Rating: 5)
Daniel Bishop was very professional and his work was too notch. Everything he did is very clean and looks great. Very happy with his service! -
Review 197 (2024-03-11 - Rating: 5)
Brian Cain did an excellent job being on time, being patient with all of my wifes questions, and completed the work. -
Review 198 (2024-11-05 - Rating: 5)
Josh the tech explained everything and was very detailed.