The English Tankless Heater Specialist in Maryland heights

Review 1 (2024-08-11 - Rating: 5)
A good Service Contractor will get the job done in the manner and timeline promised. A great one will do that and more when things dont go as planned. Shad is among The greats. Our home, on a well system, came with some particular challenges that negatively impacted the results we experienced with Shads replacement of our old system. He stood loyal to his word and his product and came back to our home on two additional trips, directly after installation, to provide the additional, specialized, services needed to meet both his and our expectations.This man has the personified characteristics of a true Engish Bulldog. I recommend his services without any reservation.

Review 2 (2023-07-17 - Rating: 5)
We couldn’t be more pleased with our new Navien NPE-240 A2 tankless water heater installed by the English Tankless Heater Specialist. I shopped around quite a bit and they were easily $1-2k cheaper then the next closest bid. I was very happy with the communication and scheduling though out the entire process. Everything went very smoothly and 3 months later we are very happy with our purchase. The install job was top notch. I would highly recommend this company if you are looking for a tankless water heater.

Review 3 (2021-08-05 - Rating: 5)
Shad from the English Tankless Heater Specialist replaced our old 50 gallon tank heater with 2 Navien Tankless Heaters and we love it. Shad did a phenomenal job from start to end. The evaluation of the project and the resulting proposal were thorough and well priced and the execution was seamless. Shad navigated all required work incl coordinating with Spire (local gas company) to get a new gas meter installed, problem-solved with these guys and found a solution preventing us from having to replace the gas pipes in the house, installation was a breeze and with the 2 new tankless units we now have endless hot water and can even all shower at the same time if we so wish - great job and I would go with Shad for all things hot water related in a heartbeat - highly recommend to go with Shad and the English Tankless Heater Specialist when considering a tankless water heater in the area

Review 4 (2023-10-08 - Rating: 5)
Shad was terrific. Our old water heater was failing, he came out, looked everything over, explained what was needed and how everything would go down. He was straightforward about the timing as Spire needed to make some updates to our meter. On the day of the install everything went smoothly. Great new Navien tankless system that should last us many years and save us money on our gas bill.

Review 5 (2023-11-06 - Rating: 5)
Shad is amazing! He works hard and is very knowledgeable! He has installed a few systems for us! He is direct and to the point. Very honest- which is hard to find is big companies who do not care about integrity and quality. Highly recommend!

Review 6 (2022-10-07 - Rating: 5)
Tankless water heater - we got 3 bids - this person shows up, looks at our old tankless heater and instantly was like, here is the issue (and showed me AND explained why)... then he looks at the plumbing / gas lines - and said these arent up to code - he WAS AMAZING!! he fixed everything (for no additional charge to get us up to code) / we had this installed over 6 months ago, ZERO issues - he even stayed onsite to insure that our app was setup correctly... just talking to him and you can tell his level of knowledge is WELL above everyone else we met with. I cannot say enough - could not have gone any better and he was by no means the most expensive, in fact, he was quite a bit less. would HIGHLY recommend without hesitation!!

Review 7 (2022-11-29 - Rating: 5)
The install technician was extremely knowledgeable and took his time to explain every aspect of the new system.He seemed to have endless tool boxes he needed to bring in to the house and then I learned why, it is so important to hire an expert, because with hiring the best, you get both his knowledge but also all his specialty tools and this was very impressive.

Review 8 (2024-11-01 - Rating: 5)
Highly recommend for Tankless Water Heaters and general plumbing questions.

Review 9 (2021-11-23 - Rating: 5)
Looks fantastic and runs great. Hasnt been a full day since the install and I have already recommended this company to a friend

Review 10 (2023-11-22 - Rating: 5)
Highly recommend. I wish I had had Shad INSTALL my Navien tankless water heater. I had my tankless water installed a year ago. When it came time for annual maintenance, the plumbing company that installed it informed me that they did not do maintenance. They referred me to someone else - who was late for one appointment and didnt bring everything he needed. Then he didnt show up for the other two appointments I set up. He also did not seem very knowledgeable about the Navien. After he missed the last appointment, I called English Tankless Water Heater Specialist. Shad got back to me right away. He got me on his schedule, showed up on time, and clearly knows this product inside and out. I was so impressed and will definitely have him come back each year for maintenance. If you are considering having one of these systems installed, call him! You will be so happy you did. (AND PS - you will LOVE this tankless water heater. I love mine.)

The English Tankless Heater Specialist