American Professional Plumbing Services Llc
Located in Martinsburg, West Virginia
Address: 165 Monroe St, Martinsburg, WV 25404, United States
Phone: +1 571-420-0536
Rating: 5
Services
- On-site services
- Online estimates
- Repair services
- Appointment required
Categories
- Plumber
- Bathroom remodeler
- Water purification company
- Water testing service
- Water treatment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-18 - Rating: 5)
Bobby and his crew are straight gentlemen and professionals. They came out initially for a pre purchase plumbing/septic and water testing home inspection which saved me thousands. Not only did they point out what I could obviously see but also found sever other issues. After settling on the house I hired Bobby and his crew to come and fix it all so I can drink my water without getting sick or having my brand new toilets turn brown from the hard water where the house is located, they came out within a week of purchase and made my water clear and safe to drink. Bobby explained what each piece was doing and why I needed it he said no house is the same and this system is put together specifically for my house which makes sense. Once they completes the job I went into the basement and I was in straight awww they made a true piece of art from tank/filtration placement to how the pipes were routed and then they labeled the water flow on the pipes and what valves to turn for bypass or to clean my polishing filter. I am highly impressed and satisfied with the service they provided and am recommending them to all my friends and family. Did I mention they also take all the old stuff with them so you don’t have to deal with it. Feel free to reach out to them with any questions and the if the lady on the phone doesn’t know the specifics she has no problem telling you she has to get those number or that information and she gets back to you in a timely manner. All around great company and a great group of employees. I called them back to replace a few other items that weren’t “bad” but I wanted the price of mind and they yet again impressed me. APPS for the win! You won’t be disappointed! Ps don’t mind the generic water heater in the picture as that’s what was already at the house and I had APPS replaced it last week! -
Review 2 (2024-12-17 - Rating: 5)
Our water billed tripled and the water department couldn’t do anything to stop it. Sebastian with APP came out same day and found the leak, told us the plan to fix it, and got us scheduled just days later. The guys who came to my house were professional, kind, and efficient. They explained everything that was done and cleaned up any mess. They also gave us a lifetime warranty on the work. I would highly recommend them to anyone. -
Review 3 (2024-10-19 - Rating: 5)
I cannot express our gratitude and appreciation for Bobby and Danielle. They are simply the best. They are consistently reliable, knowledgeable, honest, and genuinely kind people.They installed our water filter when we moved into our home four years ago (which is unbelievable and we couldn’t be happier with it), and since then, we have called on them during dire times of need and they ALWAYS come through.No matter the time, the day, or the issue- we know we can rely on them. I truly cannot speak highly enough of American Plumbing, and recommend them to everyone we know.They are the Ritz of plumbing service in customer service, knowledge, and quality.Thank you for everything you have done and for always being there for us!!!! -
Review 4 (2024-09-20 - Rating: 5)
I called American Professional Plumbing Services after my water bill had tripled and I suspected a leak. Dave came out that day and determined what my issues were. Him and his team were then here the next morning to fix everything. They were all very knowledgeable and professional. Dave even gave me some tips for other things I should consider doing to avoid future issues. Definitely the best plumbing experience Ive had and I would highly recommend them to anyone looking for quality work at a fair price. -
Review 5 (2024-11-14 - Rating: 5)
Called APPS for a water pressure issue and was greatly impressed with their installation and repair. The crew explained the current problems and the way they were going to resolve it. Once they finished, I was able to determine that this team isn’t just a plumber, they are architects in the plumbing industry creating art! Highly skilled plumbing company that I will use as my only plumber for any needs moving forward! -
Review 6 (2024-09-06 - Rating: 5)
Obviously no one wants to have a plumbing emergency to deal with. When I discovered that the main water line to my building was leaking hundreds of thousands of gallons of water into the ground I was shocked and scared.Danielle, Bobby and his apprentices were all AMAZING to work with. They came out to assess the damage, plan the repairs, execute expert level work and then left the site cleaner than they found it.They provided constant communication to keep me informed on what needed to be done. They fixed the problem and made sure to explain how they had done it and why.This is absolutely the kind of business we need in our community so I am telling everyone that will listen about this crew and how they are worth every penny!!!!Thank you all so much!!! -
Review 7 (2024-09-14 - Rating: 5)
Had a great experience with American Professional Plumbing! Of course you dont hope to have a call a plumbing service, but when our hot water went out over the weekend, we knew this was the next step.We called APPS on a Monday afternoon and they had a plumber out to our house in Hedgesville that day to diagnose the issue and give a recommendation. After determining we needed a new water heater plus some new piping, they were able to do all the work the very next day.Highly recommend for plumbing needs! Also shoutouts specifically to Danielle for being so kind and accommodating when we called and Sebastian for doing great work! -
Review 8 (2023-02-27 - Rating: 5)
Just wow! If you need a plumber, Bobby is your guy! He’s a master plumber and really knows his stuff. He explained everything he was doing (in ways we could understand) and why he was doing it. Polite and professional. I called this company this morning around 10am and he was out about two hours later (on time) and was able to do all the work to day (both water valves leaked in our lower level, he found a few small other things that were impacting those valves and overall water pressure). We didn’t get another quote, but it felt fair for quality workmanship and quality products be used. We will absolutely be requesting Bobby to do any future plumbing needs, and you should too! In a stressful situation, I’m so glad I called this company and was met with immediate care, professionalism, and expertise. Before and after pictures included (taken by Bobby and texted to me). -
Review 9 (2024-12-18 - Rating: 5)
They were able to fit me in for a an emergency. The plumber was efficient and professional. He was also courteous as he closed my garage door and turned my front porch lights on -
Review 10 (2025-01-05 - Rating: 5)
Best Plumbing company in Virginia.If you want the work done right the first time, Call -
Review 11 (2024-03-04 - Rating: 5)
We had a leak under our sidewalk between the curb stop and house. Bobby came out quickly and gave us a detailed bid. He got to the house when he said he would and he and his team worked 12 hours to complete the installation. Our house is an old 1914 build and it took them 4 hours or so to drill through the rock/cement foundation that was almost 40 inches thick! They honored their original bid and Im sure they spent more time getting through the foundation than anticipated.I cannot say enough good things about the work they preformed. We will use them for all of our plumbing needs from now on. -
Review 12 (2021-09-09 - Rating: 5)
Bobby the master plumber, and his apprentice Sebastian were total professionals and they took pride in their work. They brought my system up to code and left the job cleaner than when they got there.Bobby took the time to explain what he was doing, why he was doing it, and what it means to me as the customer. As an infrastructure operations engineer, I really really appreciate this. As I ask him more in-depth questions, the master part of his knowledge really showed through. His knowledge on water chemistry, its effect on materials over time, return on investment, and total cost of ownership was brilliant.Changing a water heater is not a cheap thing to do, and he knows this. Every dollar I spent today was not to buy a new water heater, but the peace of mind that comes with a quality product that is installed by a master tradesman. -
Review 13 (2024-02-28 - Rating: 5)
I am thoroughly impressed! Not only did they get my softener system installed the day after the estimate and within the 4 hours they predicted it would take they fixed a clog in my bathtub, the flush on my toilet, a kink in my washer line, and a leak in my shower for less than another company estimated for just the install. For their level of knowledge, professionalism, courtesy and the love they showed to my defensive American bulldog I wish I could add another few stars. -
Review 14 (2024-01-25 - Rating: 5)
Most thorough, fair and professional plumber I have ever worked with.Dave came out and helped us very quickly, he went out of his way to communicate exactly where our issues were, including sending detailed videos, and repaired shoddy work that had created the issues.Excellent service at a fair price. -
Review 15 (2024-04-18 - Rating: 5)
I cannot sing enough praises about Sebatian and this company!! I had a water softener system installed by Negleys, and they noticed a problem in the pipes, and advised that I call a plumber. Danielle got a tech out to me in less than 24 hours! Turns out, Negleys techs had done a very shoddy job, and there were numerous things that needed fixing just regarding that. Sebastian spent all day in my home, 7hrs, making things right! Not only are there no more leaks, but my plumbing lines will now last much longer. He even took photos and videos for evidence to help me obtain some reimbursement from the first company, and helped to keep costs down when the problem turned out to be much worse than initially thought. All pricing options were discussed beforehand. Sebastian was kind, courteous, explained everything in detail, and was an overall pleasure to have in my home all day! I will NEVER use another plumber as long as this company services my area!! -
Review 16 (2024-03-19 - Rating: 5)
Sebastian was phenomenal!! He explained everything he was doing and made sure I understood. He walked me through everything he was doing and showed me the finished product. He explained to me what to watch for and when to call. He even made eye contact while talking, which doesnt happen often anymore. Your company is lucky to have such an amazing employee! -
Review 17 (2021-05-12 - Rating: 5)
I cannot say enough about the quality, expertise, friendliness, professionalism, and anything else positive that youd want to know about a company youre going to spend money with and trust with your residential plumbing issues.We moved into our newly built home in 2015 and should have done something a long time before now about our well water and the hardness it naturally has. But, we waited until this year (2021) and found American Professional Plumbing on Google, as well as Yelp, and decided to go for it.Immediately, after the first call, this company was extremely responsive and although I missed their first call, they called back the next day. I ended calling back a week later and they were available to come out two days later for a water test. Bobby arrived when they had scheduled and was more than thorough in his testing, making sure his readings were accurate with multiple tests (our mineral levels were off the chart).Once he was sure he understood what my husband and I were looking to do, and I heard what he was recommending, he waited while I got my husband on the phone at work and answered every question and concern he had. Again, the level of Bobbys expertise and professionalism is hard to find, especially in a profession that could easily be regarded as too much work by the ordinary layman. Bobby immediately scheduled us for our new whole-home filtration system the following week.We are SO happy with Bobbys recommendations, his thoroughness, attention to detail and cleanliness, and we are so grateful to have found a trustworthy company well continue to do business with.CALL THEM if youre looking for the best of the best! Thanks APPS!!! -
Review 18 (2022-04-25 - Rating: 5)
Had our front yard plumbing repaired and wanted to give a HUGE endorsement to American Professional Plumbing Services. OUTSTANDING!! Dont call anyone else but APPS for any plumbing issue - big or small.Bobby, David, Sebastian and Johnny (and Danielle who really runs the show).A great team and they did an amazing job. Had also called another service to compare estimate of the job - not even close to the quality of the repair that APPS did.Had to dig 20 feet down in my front yard, shore up the walls to repair the broken pipe. Their pricing is fair - and who wouldnt pay a little more for a great resolution vs. a lesser quality repair?These guys are professional, their word is good and about as honest a sub as there could ever be. I knew exactly what they were doing, when they would arrive, when they would be done, etc.Even had to leave two of the days with them still working and left my house open for them. They closed everything down each day, locked my house and I never had a concern about anything.THANKS GUYS, youre the best! -
Review 19 (2021-02-01 - Rating: 5)
Bobby was extremely professional and worked extremely hard to install our new complete in home filtration and water softener. Very well priced and the workmanship and professionalism was beyond expectations. Spent extra care and time to make sure pipes were properly laid, labeled, and fitted. Cleaned up existing poorly done plumbing areas free of charge. We live out in country on well water and I can’t thank them enough for such amazing water now!! Highly recommend for home projects. -
Review 20 (2022-08-15 - Rating: 5)
Second time Ive used American Professional Plumbing Services, two different homes, same amazing service and quality of work. Transparent and fair pricing, incredibly knowledgeable and respectful technicians/plumbers. They treated our home like it was their own, made sure everything was fixed, working properly and walked me through things to look out for. Cannot recommend this company enough! Outstanding!! -
Review 21 (2020-12-31 - Rating: 5)
We have tried two other plumbers in the area and we finally found trustworthy competent professionals with American Professional Plumbing LLC. We will never use anyone else! We own a 30year old home that needed many upgrades and repairs. Bobby and Dave are extremely talented Mater Plumbers who take pride in their work and reputation. They are thorough and always tailor their work to meet the customers needs and often surpass expectations. -
Review 22 (2023-02-09 - Rating: 5)
First off, this company does such a great job communicating with us and the master plumbers in their team. Bobby has singlehandedly touched almost every part of my house in some way over the past 4-5 years, and is now the only plumber I trust in my house :). He is beyond knowledgeable, always is transparent, and will always set you up for long term success/peace of mind. The best part, hell be educating you every step of the way so you see it first hand, understand what he is doing, and why its important - literally the best customer service anyone could ask of a master plumber.One thing I will say, it appears that this companys service may look to be more expensive face value, and Ill tell you - its worth the value. They do the job, the right way, with the right equipment they trust as plumbers, and have been doing it for decades. It may seem that their quotes are more expensive to other plumbers, and thats because theyre using the best quality products in their installs - Bobby has done a water tank install for us and recently did a water heater (with some incredible additions we wouldnt have thought to ask about) that means now I get hot water from any faucet in the house...in literally 3 seconds...HOT, such a quality of life improvement for our family and is very efficient for our home for the long term.Im beyond bullish of Bobby and the team, and have personally referred them to family, friends, and even neighbors, and never have heard a single complaint - and I tell them all the same thing when i refer them - Bobby may seem expensive, but its because hes going to do it the right way with quality high-end products...and if you listen to his recommendations, I promise youll never need to call him again about that same issue - all the while he humbly educates you about the plumbing in your own home, what to look for, how to best maintain things, and what he genuinely recommends/does even in his own home. -
Review 23 (2024-11-24 - Rating: 5)
The plumbers here are incredible! We had to turn our water off due to leaking by our toilets, and they jumped into action when they arrived and got everything functional that same day. They also provided recommendations to ensure lifetime protection of the installed products. They do a fabulous job, and I’ll be using them for future plumbing projects. -
Review 24 (2024-02-29 - Rating: 5)
We have a really old house and our bathroom plumbing stopped working. They came in and fixed the whole thing in less than a day! they were super nice to my dog and my kids! If I ever have a plumbing issue again I’ll be calling them! -
Review 25 (2024-04-26 - Rating: 5)
Im shocked at how my service was handled! Fast , Good, and Affordable! I can say this company is #1 in America with no doubt! Sebastian is very professional and knowledgeable at what he does! -
Review 26 (2024-04-19 - Rating: 5)
Used their service, they are super co-operative, quality work and suffer efficient. Will be using their service surely.GarrettZR-Fixer Inc. -
Review 27 (2024-01-18 - Rating: 5)
I had literally just moved to WV when I had a gas leak. Gas company came and shut off my main to my gas to the entire house until a plumber could cap the pipe where the leak was. I must have called 10 plumbers all telling me they couldnt service me until mid December ( because everyone was hunting) and it wasnt even Thanksgiving yet. I had no heat, no hot water, nothing because everything in my house is gas. I happened to look out my window and saw an American Professional Plumbing truck turning around at the end of my street. I hadnt seen them in my searches so I rolled the dice and called. They were so nice and they sent a master plumber within 20 minutes!! He fixed my pipe and once the gas company returned 4 hours later to turn on my gas, he went above and beyond to make sure everything worked and was secure. He even labeled our gas lines! This company helped us more than they realize. I would 100% recommend them to anyone! We now have our main contact for all of our plumbing needs. I am so happy words could never describe. When the secretary told me they could help, I wanted to hug her! When the plumber showed up at my door, I wanted to hug him!! They are truly heroes in my mind because they saved the day and turned a day from hell into a much much better day and I cannot thank them enough. -
Review 28 (2017-11-13 - Rating: 5)
I would definitely recommend American Professional Plumbing Services for any of your plumbing needs. Bobby is extremely knowledgeable and experienced with old as well as new installations. I have a very old home and he has done exceptional work in especially difficult site conditions. I can truly say that they have gone above and beyond on some installs and repairs that others would not have been able to complete. His prices are exceptional, especially when you consider his level of quality and expertise. -
Review 29 (2023-10-02 - Rating: 5)
UPDATE (09/2023): After discovering a tub leak, Dave came out to evaluate the leak and subsequent water damage. The extent of the damage being quite considerable, we opted to significantly update the bathroom in collaboration with the other repairs. Dave, Sebastian, and the rest of the crew did an amazing job making the required plumbing repairs, while also bringing everything into code. Their professionalism and craftsmanship are second to none. I’ll be welcoming them back to upgrade another full bath soon, and couldn’t be happier about it. I will not trust anyone else to handle my plumbing needs.PREVIOUS: After finding a small amount of standing water in the basement on a Sunday morning and finding no major blockage at the drain, I called American Professional Plumbing for assistance. From that initial call through the completion of their work on Wednesday of the same week, their professionalism, expertise, thoroughness, and attention to detail surpassed all of my expectations. The skill, quality, and pride Bobby, et al, demonstrated has earned them a new lifelong customer. All local businesses should strive to emulate the high standards, transparency, and fairness of American Professional Plumbing. -
Review 30 (2019-03-28 - Rating: 5)
I’ve used American Professional Plumbing Services twice. The first time was over a year ago when Dave installed a commercial sink and a shop sink for me. Today Bobby installed a water filtration system and replaced the controller for my pressure tank. Both of them were wonderful! They listened to my ideas and concerns and then built it even better than I had imagined! The price was awesome! I got two other estimates on the first job and Dave’s price was 1/4 of the estimate of another well known Loudoun County plumber. Also, they were able to work me into their schedule the very next day. Before they left, they took their time, walked me thru everything and made sure that I understood the systems. Great guys! I highly recommend them and give out their contact info to all of my friends. -
Review 31 (2019-11-30 - Rating: 5)
Bobby’s service was excellent - he is not only very knowledgeable and thorough, but he is personable and has a great work ethic. He took the time to diagnose our problem, which was an emergency call on Black Friday, flush our whole plumbing system and do more than we ever expected. His price was extremely reasonable as well. It is evident that he loves what he does and cares to make an impression on his customers. Well, he exceeded our expectations! If you are looking for an excellent company, this is it! -
Review 32 (2021-09-19 - Rating: 5)
We had a water hammer that was unfixable by the county and other plumbers. Our frustration level was high and our confidence was low when we were searching for a new plumber. We came across American Professional Plumbing on a Google search and hit the jackpot. Dave arrived and immediately diagnosed the issue and knew how to fix it. He did not cut any corners. He is professional, knowledgable and uses materials that will be in working order for years and years to come. Since that initial meeting, we have counted on Dave to replace our old water heater, repair our sump pump, and install an amazing filtration device. We love the improved quality of our water both for drinking and everyday use.Daves son, John, assisted on the last project and he was professional, hard working and friendly, just like is father. We will be relying on American Professional Plumbing for every other future plumbing need. -
Review 33 (2021-09-01 - Rating: 5)
My husband and I can’t recommend this company enough. We have been having a leaky ceiling for about 7 months now, nothing crazy but a leak that was progressively getting worse. So bad that we were afraid to use the shower - called TWO companies which essentially told us they didn’t know what was wrong but they could fix when WE figured it out - even after they put two huge holes in the wall. We are in a tough spot (as most of us are during this pandemic) and felt like we were all out of options but then I found American Professional Plumbing and I thought well - let’s give it one last try. One of the best decisions we ever made! The woman who answered the phone was SO nice and after we told her our horrible experiences with other plumbing companies - she went to the owner (her brother in-law) and then scheduled us ASAP. The next day Dave came out right on time and took one look in the hole and new exactly what it was. He was so knowledgeable about our problem and even fixed it the same day!! Not only did he address the problem, fix it and explain everything that was happening and WHY - he even took the time to show my husband how to caulk the shower just incase he ever needed to in the future. He also took the time to discuss what steps we could take in the future if we wanted too to avoid future problems. We just don’t have enough great things to say about Dave and American Professional Plumbing. We will ONLY be calling them for services and you should too. Don’t make the same mistakes we did - call Dave and APP!! Thank you Dave!! -
Review 34 (2018-01-06 - Rating: 5)
Extremely honest, professional, great top quality work and with good rates.I needed a plumber ASAP and Bobby was to my house within a very short period of time. He was extremely knowledgeable and informative about the situation at hand, knowing about old and new plumbing. They got everything fixed for me quickly and efficiently.I would definitely recommend this company to anyone who needs help with their plumbing. -
Review 35 (2017-12-08 - Rating: 5)
Dave has provided a wonderful plumbing service experience and would highly recommend anyone who is hesitant in finding a reliable plumber. Very professional as noted in the company name starting the first visit with a free consultation to determine the plumbing problem. Good or bad, he is upfront with you about the situation. After providing different options, we scheduled for the plumbing services with a job well done. Again, definitely give him a try as I would use them again for future plumbing jobs. -
Review 36 (2021-12-17 - Rating: 5)
I use commercial plumbers every day in my business, in many areas throughout VA. I needed to have a building inspection done after the main water line was turned on for one of our properties. I called the office, and spoke with Danielle. She was professional, and prompt, explaining when a technician could be onsite, and that he would be able to provide photos of the inspection. The techs showed up when promised, and sent pictures as they said. The overall experience was very professional, as Danielle checked in with me at each step to make sure I had what I needed. The technicians were professional and thorough - I will certainly be calling on them again! -
Review 37 (2019-05-30 - Rating: 5)
Im so thankful I found a reliable, professional plumber! I would recommend Dave to anyone who wants fast, friendly and quality service at a very fair price. Theres no need to keep looking -- contact these guys right away. One of my tub faucets sprung a terrible leak and I was frantically contacting numerous companies who took over 24 hours to get in touch with me. As busy as he must be given his level of service, Dave responded within just a few hours and promised to come the next morning to fix it; he even offered his professional advice over the phone so I could try to stop the amount of water leaking in the meantime. He followed up in the morning to let me know his ETA and, once he arrived, got straight to work. The job was finished in record time and he kindly showed me how to adjust the water temperature should I ever need to do so. Utmost professional and overall nice guy. I will definitely call them the next time I need help. -
Review 38 (2019-07-12 - Rating: 5)
Had a great experience with Bobby! He replaced our galvanized pipes that were leaking. He was so easy to work with - super responsive and professional, left the place all cleaned up, explained everything to us, etc.This was the second time we worked with him - the first time we’d had another plumber out 3 times to diagnose a problem and couldn’t figure out where the water was coming from. Bobby was able to come in and diagnose & fix the issue the first time! -
Review 39 (2022-02-02 - Rating: 5)
I could not say enough about the quality and courtesy and fair pricing that APPS, specifically Dave and Danielle, provided for our plumbing emergency repair. My parents had a sewer back up issue. Dave came out and did a full inspection and discovered that it was a bigger issue than just a line clogged. They did a full inspection using cameras and found the root of the problem. They explained the damage that needed to be repaired, in detail. Within just a few days, they had the equipment on site to dig up the sewer line, they repaired it and covered it all in one day. The sewer system at my parents house is now fully functional and they have peace of mind that sewage will not back up into their house. Truly recommend this business for any of your plumbing needs. -
Review 40 (2019-11-29 - Rating: 5)
I definitely recommend American Professional Plumbing Services. Called the evening before Thanksgiving after hours and Bobby was here to help in a matter of no time without any issues very professional and explained everything to me. He definitely went above and beyond to make sure I had water moving and fixed the issues that I didn’t know about with the drains under my trailer. I will be using them for any future needs. -
Review 41 (2023-02-09 - Rating: 5)
Bobby and his team are so knowledgeable and get the job done right! They’re the only ones we call because we know they will do it right the first time around and it will last for years to come. They also always take time to explain problems/solutions to us, making sure we understand how everything works! Can’t go wrong with American Professional Plumbing! -
Review 42 (2020-07-28 - Rating: 5)
We had a great experience with Dave. We had to turn our main water valve off due to an issue with our soaking tub. Dave was able to fit us into his schedule immediately and solve the issue. He was also able to identify and remedy some additional issues that were not caught in our home inspection (we had just moved in). Excellent quality work, would highly recommend! -
Review 43 (2018-03-12 - Rating: 5)
I have to say - I dont generally write reviews, but these guys earned it. Dave and Bobby are the absolute BEST! Theres a reason they have a lot of reviews and all of them are 5-STARS. They have the highest degree of integrity and standards of excellence, theyre super easy to work with, the quality of their work is the best Ive ever seen, they have extremely fair pricing, and theyre both Master Plumbers. They ran full plumbing in my house for a wet bar, laundry room and bathroom, and even the inspector commented on how good the quality of their work was. Save yourself some time, money and hassle, and dont look any further, American Professional Plumbing Services is the only plumber youll ever need to know! -
Review 44 (2021-12-15 - Rating: 5)
Bobby is the absolute Best! Just finished the install of a new 75 gallon hot water heater, booster, recirculating hot water pump and a CSI water filtration sysrem. The whole experience was amazing. He took the time to explain my options and answer all questions I had. 100% Master plumber! Even made my 3 year old sons day by letting him help. If you have any plumbing needs I highly recommend you give Bobby a call! -
Review 45 (2020-10-02 - Rating: 5)
Unbelievable, professional and good as it gets. I called 2 plumbers to find out why our pipes were hammering. NO ONE could tell me or find the problem. Called American Professional Plumbing, first time to my home Bobby knew exactly what the issue was. Bobby came back today to my home he and Sebastian fixed the issue. Bobby is a master plumber went over everything that he and Sebastian did. Very knowledgeable, humble. I am so pleased with their work. Thank you American Professional Plumbing! BEST PLUMBING SERVICE IN THE VIRGINIA AREA!!!I am very pleased and happy with their work!! NO MORE HAMMERING, BANGING NOISE.Thank you so much Bobby and Sebastian I am so happy!!I can’t thank American Professional Plumbing enough!! GOOD JOB YOU TWO!! Thank you! -
Review 46 (2017-11-05 - Rating: 5)
I was very happy with the services provided by American Professional Plumbing. From my initial call to the company, all the way to the resolution of my plumbing issues, they were prompt, thorough, and a pleasure to work with! I will be recommending this company to anyone I know who has a plumbing issue in the future, they have my business for sure! -
Review 47 (2020-07-24 - Rating: 5)
We are repeat customers of American Professional Plumbing. As a homeowner, you realize quickly that when you need something fixed, it pays to have it done right. That’s what you get when you call American Professional Plumbing.They take the time to explain the size and scope of the project before proceeding, and only provide the top quality work that ensures you won’t have an issue down the road. Polite, on time, and responsive.Since owning a home, I always wanted to have a plumber on speed dial, after years of calling various companies in the area, I finally have the one. I call American Professional Plumbing. -
Review 48 (2020-10-08 - Rating: 5)
American Profession Plumbing Service was professional and thorough. They responded immediately to schedule a service and scheduled it within one week of the phone call, for non-emergent service.We especially would like to shout out Dave. He went above any beyond on the installation of our new faucet was flawless and transformed the plumbing under our kitchen sink. -
Review 49 (2019-11-30 - Rating: 5)
Had water on floors in basement and discovered was the water heater leaking. American Professional Plumbing had been recommended to me so called and Bobby was at my house within the hour. Very professional and knowledgeable and fixed the problem timely. Was such a relief to have someone out so quick before more water damage could be done. Would highly recommend. -
Review 50 (2020-12-19 - Rating: 5)
Trustworthy. Knowledgeable. Thorough. Informative. Transparent. We couldnt recommend more highly the expertise and professionalism of American Professional Plumbing Services. Bobby has been in our home for two separate repairs and replacements; we are continually impressed by his transparency and dependability and champion the role that this business plays in fortifying our community with their apprenticeship opportunities for youth. Bar none, this is the best service youll find in the WV eastern panhandle and greater Leesburg area. -
Review 51 (2017-11-12 - Rating: 5)
Bobby was very knowledgeable and did an excellent job! He installed our new bathroom sink, which was more complicated than a simple installation for a few reasons -- he was flexible, explained everything, and it looks great! I would definitely recommend him and his company. -
Review 52 (2018-01-31 - Rating: 5)
American Professional Plumbing Service is very affordable and does good quality work in record time!! I definitely recommend Bobby, he got the job done fast and it looked great! I will definitely be having him back to do more plumbing work at my house in the future!!! -
Review 53 (2023-01-27 - Rating: 5)
Bobby and Sebastian were very professional and courteous. Bobby is a master plumber and it shows. He is extremely knowledgeable about anything plumbing or water-related. APPS will definitely be my go-to plumbers from here on out. -
Review 54 (2021-05-27 - Rating: 5)
I don’t even know where to begin. These guys (Dave and his son) are literally the most professional and most ethical people I have ever had the pleasure of dealing with. I had an emergency plumbing issue at my business (Wink Vision) late tonight with a full book of appointments scheduled the next day and these guys came here and fixed it. We had great conversation and I learned a lot about the plumbing trade. I’m lucky that I stumbled into meeting you guys! Thank you! You have my business for life. -
Review 55 (2022-03-25 - Rating: 5)
I had an issue with my water heater, asked my wife to ask the neighborhood Facebook page for recommendations for a plumber and to tell me the one recommended the most. APPS was the one. APPS took care of my water heater issue and has been my go to for plumbing ever since. Sump pump install, leaking shower, leaking toilet, water filtration system install, farmhouse sink install, and correcting drainage issues around my home.Bobby and Dave, the owners of APPS, do outstanding work. I like to follow around those working on my house and ask questions; both answered all my questions in great detail.If you want the job done very well at a great price make sure to call APPS. -
Review 56 (2021-03-04 - Rating: 5)
I cannot say enough about this company and its commitment to people. I am a Texas resident who reached out late one evening to ask for assistance as they were on their trip to help fellow Americans. i had an immediate response with a phone number to contact. Through the weekend, David and Danielle continued to reach out to support. Three days later, all of the repairs have been made and the house is beginning to become livable once again. This only happened because of Davids commitment to his craft and his willingness to put others in front of himself. At his own expense, many lives have been impacted both young and old. If you want a company that cares about its customers, this it the one. THANK YOU for coming to Texas and doing good for others! -
Review 57 (2023-06-21 - Rating: 5)
Bobby is the Best in the business. Knowledgeable about every aspect of plumbing and a true master of his craft. Would recommend his services to any and all. Quick, efficient, and accurate. -
Review 58 (2022-01-31 - Rating: 5)
From Danielle to Bobby and the apprentices everyone here is professional knowledgeable and personable. They cleaned out our main line to the septic. They did an amazing job!! I will be recommending them to anyone needing plumbing services!! Thanks guys!!! -
Review 59 (2024-11-25 - Rating: 5)
Very professional , did a great job repairing our water leak in our front yard. -
Review 60 (2020-09-11 - Rating: 5)
I highly recommend APPS! They came and installed a water softener and a water heater. They also repaired some shoddy pipe work to make it professional and clean. They take immense pride in everything they do! I have a few more projects around the house and looking forward to hiring them again. The biggest thing for me when hiring a contractor is trust. The technician explained the process and the problems in a professional, plain language, respectful way. -
Review 61 (2024-01-17 - Rating: 5)
Great experience from state to finish! Quality work and very professional. Bobby is so knowledgeable, and excellent at communicating with his customers. Thank you for a great experience! I highly recommend this company. -
Review 62 (2018-05-16 - Rating: 5)
BEST possible help you can ever hope to get! We met Bobby and David, about a year ago and at that time I thought that their work was amazing. Another year has gone by and they are better then the best. Each is a master plumber, with years of experience, but the nicest thing?... no job is too small for them. They are prompt, attentive to the task, they dont gauge your wallet, and any later questions or concerns are promptly addressed. Of course there never has been a later issue, the work was done correctly the first time.Its hard these days to find honest people; these two gentlemen are gentlemen of the highest degree - we are so, so very lucky to know them. P.S. - Jennifer, the Office Manager, works as hard as they do to schedule a repair always with a smile and assurance that the problem will be fixed. Shes right!! -
Review 63 (2023-02-23 - Rating: 5)
I highly recommend APPS! They are very professional, knowledgeable, and provided great service. They not only repaired my broken water heater but also made upgrades to the existing plumbing to prevent problems in the future. -
Review 64 (2025-01-05 - Rating: 5)
Professional all round. Great job worth the wait -
Review 65 (2024-10-25 - Rating: 5)
Called and got an appointment the same day! Sebastion was awesome, he thoroughly explained what needed to be done and why, and then showed us the completed work when it was done and patiently answered any questions that we had. We will definitely be using them again. Thanks Sebastion! -
Review 66 (2023-04-03 - Rating: 5)
Had a wonderful experience! The customer service is top notch and very professional. They diagnosed and installed the same day, fantastic communication, and very reasonable pricing. We will definitely be using them again. -
Review 67 (2021-05-20 - Rating: 5)
They were really knowledgeable and explained everything in detail. The quality of work was amazing! They were kind and respectful to my property and made sure to remove any rugs or furniture out of the way so it didnt get dirty. 5 stars!! I will definitely give my business to them again! -
Review 68 (2020-10-21 - Rating: 5)
This is one of the best plumbing companies I have ever used. They are very Professional. They fix the problems right the first time. That means the world to me. You can trust them to do a Great job. Thanks Guys -
Review 69 (2024-01-23 - Rating: 5)
Called due to a pipe burst and they fit me into their schedule, we ended up getting the city to shut the water off and having family come check the issue out. Great sense of urgency from the company, would use their services next time -
Review 70 (2018-01-04 - Rating: 5)
We needed a water filter/softener system in our home and APPS delivered to us what we needed in a timely fashion. This family owned business is reliable, knowledgable and are as ethical as they come. Im grateful to have found them and will only be using them for any future plumbing needs. -
Review 71 (2017-12-03 - Rating: 5)
I would absolutely recommend APPS to anyone - they were not only extremely friendly and professional but they responded in record time for what was a very stressful situation. We were told by another plumber our main line was leaking underground which is enough to make you cry especially before the holidays!! We called APPS on a whim and Bobby was extremely friendly and got to our house first thing the next morning - they tried to initially to save us time and money and heartache by going after what is typically the cause of this issue however in our case - it was not!!! They didn’t even charge for that entire day and night of work and then spent the next 3 days and night working to re-route our entire water system in the front yard and inside the house. They kept us informed along the way and stuck to their estimate with what was promised. Their work is also warranted for 10 years — hopefully though we never have to deal with this again! It’s debastating to have this kind of issue hit you at all but right around the holidays is even worse and APPS made it easy and cared enough to make their work personal and their understanding to our family and the situation was noted and very appreciated! They seem to be very competent as well and we are happy to have found them! Thank you guys!! -
Review 72 (2020-02-06 - Rating: 5)
Found their services very quickly and could not be happier. Dave and his apprentice were on time and very friendly. Dave was incredibly knowledgeable and went right to work. They were swift with their work and you could tell that he took great pride in his work. If you ever need any assistance I cannot reccomend him enough. -
Review 73 (2022-04-18 - Rating: 5)
David was called to service our clogged shower drain. He was friendly, professional, and gave us tips on how to prevent clogs in the future. I recommend this company and will definitely use them again. -
Review 74 (2022-01-24 - Rating: 5)
We had an emergency plumbing issue on a Sunday - APPS was responsive, professional, and thorough. Besides fixing the problem, Bobby took the time to educate us on what to do in the future to prevent problems. -
Review 75 (2020-05-06 - Rating: 5)
I contacted American Professional to install a hose bib in the back of my house. I was extremely pleased with the service, Bobby was knowledgeable, worked fast, and did quality work. They will be my go to from here on out. -
Review 76 (2024-07-09 - Rating: 5)
When I called and explained my issue (small leak above my kitchen) the clerk who took my call was super friendly, she asked basic troubleshooting questions and then let me know she would call me back within the hour with next availability and time. Sure enough she called me right back 20 minutes later with a date and time. The day of my appointment she called to remind me, and give me the plumbers name (Bobby). Bobby showed up 15 minutes early, was very kind, found the issue very quickly, was able to fix the issue at once, and provided additional tips and preventative measure I can take. This company is a five-star company with some of the most pleasant people Ive dealt with in the region. Seriously, if you have plumbing issues, use this American Professional Plumbing Services LLC. -
Review 77 (2020-03-21 - Rating: 5)
We have used APPS over the years on multiple occasions for jobs big and small. They have always been honest, professional, and do high quality work. Todays visit was no exception. Amid the virus health scare, Dave showed up in full hazmat gear. We greatly appreciated this in our senior household. -
Review 78 (2021-08-31 - Rating: 5)
Professional group of people. This is my third time using their services for three different problems in my house (water softener, sump pump and shower mixing valve leak). Give them a call, you wont be disappointed. -
Review 79 (2021-02-19 - Rating: 5)
It was midnight on the night of a ice storm and Bobby came out to help us when no one else would, he explained to us what the issue was and took care of it efficiently and left the place spotless after the large mess was created, would definitely use again. Quality service and polite technicians. -
Review 80 (2018-03-10 - Rating: 5)
Literally a life saving company. dont make the mistake I did and go with another plumbing service !! Very neat and precise in their work and determined to get done what they promised. My water was mud and couldnt be used at all before. I cant thank this company enough! DO YOURSELF A FAVOR AND DONT GO WITH ANOTHER COMPANY!! -
Review 81 (2021-07-13 - Rating: 5)
I have worked with contractors for 25+ yrs and this has been one of the best experiences I have ever had.It starts in the office very courteous and friendly.I had Bobby come over and he walked me through what he was doing explaining everything thoroughly.I can say that Bobby is truly passionate about what he does and you see it in his work.I will only let AMERICAN PROFESSIONAL PLUMBING in my house.THANKS AGAIN APP look forward to your future business! -
Review 82 (2021-01-22 - Rating: 5)
Installed a new water heater with their custom booster kit. It has been extremely energy efficient. They are extremely knowledgeable about plumbing and everything that comes with it -
Review 83 (2021-05-31 - Rating: 5)
Dave diagnosed a hidden problem that had previously caused substantial building damage. His repair was prompt, effective, and reasonably priced. We will definitely call Dave when the need arises in the future. -
Review 84 (2018-01-05 - Rating: 5)
Bobby came out to my house fixed my water leak explained the process to me and showed me to prevent further problems. Awesome business definitely recommend them anyone that needs plumbing -
Review 85 (2024-05-21 - Rating: 5)
⭐️⭐️⭐️⭐️⭐️I cant say enough great things about My Favorite Plumbing Company! Bobby and Danielle are absolutely amazing. They always go above and beyond for my clients and help with all the properties I manage. Their professionalism, reliability, and quality of work are unmatched. Highly recommend! -
Review 86 (2022-07-09 - Rating: 5)
Reliable, knowledgeable and quality work . I will only use this company for any plumbing issue or maintenance. Bobby and Sebastian take pride in their work. -
Review 87 (2021-01-22 - Rating: 5)
I had a major water main leak in Bobby and his crew did a amazing job replacing my water service very professional I highly recommend American professional plumbing -
Review 88 (2021-11-24 - Rating: 5)
These guys are awesome! They are very knowledgeable and do high quality work that they guarantee whilst making sure you are completely satisfied! I cant say enough nice things about them! I highly recommend them!! -
Review 89 (2021-03-02 - Rating: 5)
Bobby and his intern were very cooperative and even showed me some things about plumbing and give THE best prices. I Recommend them 100%! -
Review 90 (2024-01-11 - Rating: 5)
Absolutely amazing. If you want professional, timely and knowledgeable plumbers call these guys. When I work with a company communication is critical. They communicated clearly at every step of the process. They reviewed the work that was done and explained it so a non-plumber like myself could understand. They respect your house, wear proper foot protection and work Fast ! They did almost a day and a half of work in 1 day! Fair prices and world class service. What more could you ask for ? Stop looking and call American professional plumbing. The name says it all. -
Review 91 (2018-03-22 - Rating: 5)
Dave came to my house after hours for a plumbing emergency. He was very informative, friendly and fast. Thanks again, Apps! -
Review 92 (2024-03-16 - Rating: 5)
Great service and customer care. Cant speak for anyone else bet Bobby and Boots did excellent work -
Review 93 (2021-09-04 - Rating: 5)
I live in a condo complex where the gas in my building had to be shut off after a report of a gas leak. When the source could not be found, the gas was turned back on and our complex maintenance came to each unit to light the pilot on our water heaters. Unfortunately, mine did not want to light and the worker noticed water dripping along with corrosion to my ~16 year old water heater and I was told to call a professional to get this looked into.Now on day 2 without hot water and coming up on Labor Day weekend I was in a scramble. My HOA recommended American Professional Plumbing (among others) and I called immediately (~11am Wednesday). Danielle was extremely pleasant on the other line and sent Mark out that afternoon to assess. He arrived around 1pm and stated it was time to get it replaced and gave me a quote and said he could get it done the following day. After limited options, I gave Danielle a call at 4pm same day to tell her I wanted to move forward.Mark and Sebastian arrived Thursday by 9am and worked (with a short break for lunch) until the evening. They were knowledgeable, respectful, and completed the job all while working on a relatively small 2nd floor porch where the heater closet is located. I am so thankful that remnants of Hurricane Ida had passed through the day prior and gave these guys ~75 degree weather instead of the heat of summer as the morning into afternoon sun on my porch can be brutal.From start to finish I give this service 10/10. I highly recommend them and will be calling them for future needs. Thank you! -
Review 94 (2021-09-14 - Rating: 5)
These guys are responsive, communicative, solved the big problem quickly and effectively. Pleasant to deal with which is a big one for me. Very professional yet personable. -
Review 95 (2023-08-20 - Rating: 5)
Amazing service! Everything is clear up front and explained in detail. They go above and beyond, I highly recommend them to anyone -
Review 96 (2023-08-18 - Rating: 5)
Dave and his team were great! Extremely knowledgeable and friendly. -
Review 97 (2018-02-07 - Rating: 5)
I had a wonderful experience with this company! They’re professional, accurate, and knowledgeable. They are also the cleanest company I’ve worked with in a long time! I definitely recommend they’re services!!! -
Review 98 (2023-03-09 - Rating: 5)
Best experience with a Plumber hands down! Im new to the area and Im so happy to have found these guys! Based off the Google search and their solid 5 star reviews I knew they had to be the best. Absolutely everything I read was delivered from the knowledge and information down to the quality of the work and parts used. Fair cost and Im very pleased with the job. I will definitely be using these guys in the future for all my plumbing needs and would highly recommend their services you wont be disappointed! Thanks so much for everything! -
Review 99 (2021-03-03 - Rating: 5)
Dave & son did a magnificent job at my house. Oh yeah, I live in Houston,Tx and don’t know what I would have done without them -
Review 100 (2023-03-07 - Rating: 5)
Dave did an excellent job and he installed a filtration system. -
Review 101 (2022-01-10 - Rating: 5)
110% professional. Emergency response!! Competent and didn’t break the bank. Thanks for making a chaotic situation EASY!!! -
Review 102 (2020-10-14 - Rating: 5)
Everyone always needs a great hair stylist, HVAC technician, computer whiz AND an excellent plumber. American Professional Plumbers excels beyond words when it comes to plumbing issues!It’s a bit hard to write this review, not because praising the work of Dave and Bobby is hard, it’s just hard to find words that won’t make someone think “this is a fabrication.”My husband and I first met these two fine men probably five years ago. Chuck could, a while ago, fix anything in our house, but a debilitating medical condition has now dulled his skills. That’s not to say that he still didn’t try and fix things, for example a kitchen sink. Bobby walked into an original mess, but he never complained, he never lectured, he just fixed the issue; replaced the entire sink and improved our kitchen along the way.Since that first meeting there has never been one time – ever – that Dave or Bobby have failed to show up when they said they would, stayed until the issue was resolved, or not offer a few suggestions for regular maintenance. They are superb in their profession and are a pleasure to work with.I recommended them without fail; they do not disappoint. It has been a lifesaver to know that we can call them and whatever ails this home, is fixed correctly, professionally and cheerfully. An extra special help for me now navigating a world of home repairs I’m wholly ill-equipped to understand.You won’t be disappointed calling American Professional Plumbers. -
Review 103 (2020-07-07 - Rating: 5)
Great first-time experience with this company! They got me on the schedule the very next morning after I called. Bobby came out and looked at the multiple issues I was having, explained everything to me in language I could understand, and very specifically detailed my options. He pulled up pictures of parts I needed, wrote down model numbers, put me in touch with customer service, and gave me all the information I needed to order parts and he will come back to install them. Bobby was extremely knowledgeable and professional. Excellent service! -
Review 104 (2021-05-14 - Rating: 5)
Dave from American Professional Plumbing Services replaced my hot water heater. He went far beyond just replacing the heater and did the research to find out it was still under manufacturer warranty and called the supplier to get it replaced. He took the time to inspect our water system and gave me several tips on what was right and what was wrong. He is a true professional and very prompt and courteous. I will recommend Dave to anyone looking for a professional plumber. -
Review 105 (2020-07-28 - Rating: 5)
We woke up to a leak in our ceiling. After frantically calling all plumbers in the area, American Professional was the only one able to rearrange their schedule to fit us in. The master plumber was able to find and fix the issue quickly and within the previously quoted amount. Not only did he fix the immediate issue but gave suggestions for what issues we may run into in the future. Without pressure to buy his services, he told us exactly what would need to be done and why. We will absolutely be using his services as we slowly upgrade the house. -
Review 106 (2020-08-25 - Rating: 5)
Bobby was really thorough with the job, he had to stay beyond work hours just to finish the job, he made sure no more leaks were left. He was Very professional, he really knew what was going on and tried his best to articulate to us so we can better understand the water/piping system in our house and its problem. I would definitely recommend them. -
Review 107 (2020-07-12 - Rating: 5)
Great experience when APPS LLC installed a custom splash zone shower. Very professional throughout the entire process. Great warranty on quality work and product. Worked seamlessly with general contractor. Will use again in future plumbing projects. -
Review 108 (2020-07-23 - Rating: 5)
Knowledgeable, oozes integrity, and high quality work, for a great price. 100% recommendation. -
Review 109 (2022-02-14 - Rating: 5)
Really came thru for us when we really needed it you wont regret using their services -
Review 110 (2019-11-28 - Rating: 5)
It was sheer luck that I found APPS. I had called 7 plumbers looking for an after hours emergency repair on the eve of Thanksgiving: What I got was an honest assessment with fair pricing and quality work. I will be calling back for any plumbing needs in the future. I will never call another plumber. -
Review 111 (2017-11-03 - Rating: 5)
Honorable and trustworthy....Dave is knowledgeable and very informative. Amazing business -
Review 112 (2020-06-22 - Rating: 5)
Will definitely recommend and use again if I have to. Excellent job. -
Review 113 (2020-08-31 - Rating: 5)
Outstanding response when I needed help! Deep subject matter expertise and friendly crew! -
Review 114 (2018-01-18 - Rating: 5)
Very professional, easy to work with. Would recommend this company. -
Review 115 (2021-12-09 - Rating: 5)
Best plumbers youll ever find! -
Review 116 (2023-04-21 - Rating: 5)
On time professional and extremely knowledgeable! -
Review 117 (2021-07-18 - Rating: 5)
Very professional and quick to come out and fix problem -
Review 118 (2018-12-14 - Rating: 5)
Very informative, professional, quality work and competitive rates.