On The Way Plumbing Leak Specialist

Photo of On The Way Plumbing Leak Specialist

Located in Lone oak, Texas

Address: 1768 Rains County Rd 1610, Lone Oak, TX 75453, United States

Phone: +1 903-458-4026

Rating: 4.9

Services

  • On-site services
  • Online estimates
  • Language assistance
  • Repair services
  • Appointment required
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Septic system service

Photos

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Comments

  • Review 1 (2024-12-21 - Rating: 5)

    On The Way Plumbing is awesome! If theres any reason u will not give this company 5 stars ✨️ please call their office theyll take care of the issues. Their customer service is amazing! The plumbers are very experienced and professional. In November of 2024 I had an issue with my sewage system as you can c in the pictures. I called this company, and the next day they came to give me a free estimate and helped me with financing. Then they started the job the nxt day, I now have a brand new sewage system. Pls call this company if u have any problems. You wont regret it!

  • Review 2 (2025-01-03 - Rating: 5)

    Awesome and reliable service. Their technicians are knowledgeable and waste no time in getting the job done. They are reasonably priced and fit you in tjeir schedule quickly. I am very satisfied with all the work they have done and would definitely recommend them. 5 stars all the way!

  • Review 3 (2024-12-02 - Rating: 5)

    We used On The Way Plumbing to replace our old cast iron sewer pipes for PVC & we couldnt have picked a better company. Jared & Erin came to our home to discuss plans and were VERY understanding and we knew exactly what to expect. Jared sent his team to do the work & the guys were respectful to us and respectful to our home. Just an all around great experience with all of them. Repairs are always dreadful but I will say, We will use them over and over for any plumbing issues in the future. By the time its over, you feel like you just made good friends that you can trust and you know theyve got your back! Thank you Jared and Erin!!! (And the crew!)

  • Review 4 (2024-12-20 - Rating: 5)

    If you want reliable, helpful, and honest work then these folks are the ones to trust. They truly want to help you with your plumbing problems while providing you quality service. I wouldnt trust anyone else ever again! Thanks to Jarrod, Erin, and the crew...I now have piece of mind knowing it was done right and for the best price possible!!!!

  • Review 5 (2025-01-03 - Rating: 5)

    Called for a leaky toilet and they responded promptly and got the job done quickly and professionally. They were very informative and answered all my questions giving me great confidence in their work. I will definitely call them for any future work and highly recommend them to others.

  • Review 6 (2024-11-20 - Rating: 5)

    I’ve had a few plumbing companies come out and take a look at a leak that was identified by the city after several of failed attempts with locating this leak I decided to call on the way plumbing I want to leave my best review and I couldn’t thank the office enough with answering my call and getting me on schedule right away technician Jared came out and was on time. i was notified by Jarrod that I had a slab leak. I could not think the guys enough at on the way plumbing For handling our situation so well These guys know their job from back to front!!! Don’t throw your money away call on the way plumbing

  • Review 7 (2024-12-18 - Rating: 5)

    We have used them a few times. One with the home warranty and also one with a repair that was not covered. Always on time and cost are reasonable. Everyone I have talked to has been great and courteous. We will definitely be using them in the future

  • Review 8 (2024-08-27 - Rating: 5)

    Wonderful service! They were able to get us on the schedule quickly and the price was lower than expected. They are fast, accurate and clean. We will use them for our plumbing needs going forward without hesitation.

  • Review 9 (2024-11-20 - Rating: 5)

    Amazing business and owners! I’ve known them for years and they are wonderful caring people who do great work. Very honest and trustworthy!! I highly recommend for all of your plumbing needs!!

  • Review 10 (2024-12-30 - Rating: 5)

    Let me know approximate arrival and then again when actually on the way. Installed fairly quickly and fully explained what the upgrade was and how it operated as well as why Out of pocket was higher than expected. The insurance company never explained what was happening.

  • Review 11 (2024-10-31 - Rating: 5)

    On the way plumbing is the best company ever. I had a terrible water leak and this company was very good and professional and AFFORDABLE for the job. Hes always going to be my plumber, they fixed my slab leak in no time and it looks great when they were finished. Love em ...

  • Review 12 (2024-10-08 - Rating: 5)

    Olive out of town and sold my house and needed to have a plumber come out and he came out today and said no leak it was just a pipe that had loosen. He save me lots of money and was very professional. I highly recommend using.

  • Review 13 (2024-11-27 - Rating: 5)

    I cant describe how great my experience with them. Great communication, great timing, on the top of the job.Not only that but they are extremely helpful.It feels like family, dealing with them.I highly recommend them.

  • Review 14 (2024-09-06 - Rating: 5)

    Outstanding customer service, Professional, honest and upfront. Quick response, diagnosis and repair complete in 48 hours. I will use On The Way Plumbing from now on and recommend to family and friends.

  • Review 15 (2024-06-25 - Rating: 5)

    Great experience with On the Way Plumbing reference hot water heater install from Fidelity Home warranty. Austin and Josh arrived when expected. In/out a little more than 1 hour. Very professional and courteous. Thank you Jarrod for handling the paperwork and setting up install. Great job! I would recommend.

  • Review 16 (2024-12-31 - Rating: 5)

    Technicians did a professional job on time. The company responded in a timely manner. I was very pleased with their work.

  • Review 17 (2024-08-07 - Rating: 5)

    I had a plumbing emergency the evening before my flight for vacation and randomly came across this company, Erin answered my call right away and had someone come out the next morning to fix my issue. Very friendly and professional service. Will use them again in the future and refer to all my family and friends.

  • Review 18 (2024-11-20 - Rating: 5)

    I had a water leak behind the wall of my shower! Called On My Way and theycwere there quickly. Office personel was knowledgeable ! They came and made repairs, left bathroom clean and repaired; very respectable. 🌟🌟

  • Review 19 (2024-12-27 - Rating: 5)

    Professional and helpful in determining an HVAC drain line that was improperly installed. OTW fixed the problem th same day.

  • Review 20 (2024-09-12 - Rating: 5)

    Thank you for your timely service. Service was above and beyond expectations. Will definitely contact ON THE WAY PLUMBING LEAK SPECIALIST for future plumbing jobs. HIGHLY RECOMMEND!

  • Review 21 (2024-06-04 - Rating: 5)

    From START to FINISH, everyone at on the way plumbing was so accommodating, informative and professional. Mike came in and thoroughly explained the issue, and constantly communicated everything that was going on. Everything was completed in a timely manner, with no inconvenience to our family. The owner and his wife worked with our budget and finances. We are very satisfied, and will continue to use this company in the future.

  • Review 22 (2024-05-29 - Rating: 5)

    We had to have a pipe in the restroom at my office repaired and they came out same day, found the issue, scheduled a day that worked better for us to demo, sawcut, and pourback and got the work done in the timeframe we were told, for a very reasonable price. The technicians were all very knowledgeable and professional. They did a great job and got us back up and running in no time! I highly recommend them.

  • Review 23 (2024-07-29 - Rating: 5)

    Mike helped my 84 year mother through a major project. His professionalism and job commitment made her feel comfort in his abilities. The completed job was perfect. Thank you guys...

  • Review 24 (2024-01-28 - Rating: 5)

    On The Way Plumbing did not disappoint!!! My parents were having some plumbing issues, my mom called and they were out the very next day! Jarod was very professional and the service was exceptional. I highly recommend this company.

  • Review 25 (2024-11-20 - Rating: 5)

    By far the best company I have done business with. They are professionals and on time. I refer all of my friends and family.

  • Review 26 (2024-10-17 - Rating: 5)

    Josh was super nice and very helpful. They dont cost an arm and leg either like most places. Highly recommend them

  • Review 27 (2024-10-07 - Rating: 5)

    Very responsive. Pricing is fair. Austin explained everything he needed to do and completed quickly with no leaks afterwards.

  • Review 28 (2024-09-05 - Rating: 5)

    I got same day service within a few hours of calling. I got a great price, and a very knowledgeable tech. Thanks, On The Way!

  • Review 29 (2024-12-31 - Rating: 5)

    Everyone was so nice. They went beyond to do everything for me. I would highly recommend them.

  • Review 30 (2024-02-02 - Rating: 5)

    On The Way Plumbing went above and beyond my expectations. They were very thorough knowledgeable, clean, And very polite. Provided the best service experience ever!!! I highly recommend them for your plumbing needs.

  • Review 31 (2024-12-29 - Rating: 5)

    This company came out extremely quickly and provided alternate suggestions for a water pipe leak leading to my house. The very day after I had the meter moved they installed a new line with the latest potable water line to my house. Detailed installation - always listening to me how I wanted it done. The techs even had to endure my endless silly questions. ALL THIS FOR A COMPETITIVE PRICE.Please use me for a reference to use this company.

  • Review 32 (2024-01-29 - Rating: 5)

    These guys are legit! If you want a great plumber in the Greenville area, you need to give these guys a call! We had a slab leak and they were referred to me by a friend so I gave them a call and they were the only ones who answered on the weekend. they quoted us a great price, and even got the job done while we were out of town visiting family! I couldnt be more happy with the work they did, and Ill be using them again in the future!

  • Review 33 (2024-05-02 - Rating: 5)

    I called and spoke with Jarrod about our problem and due to the storms coming in wasnt sure if they could make it. Appointment was scheduled anyway just in case and they made it out despite the rain. Their quote for coming out and fixing the leak was less than others. Jarrod and his technicians were very polite and professional as well as down to earth. I will definitely be using them again if needed.

  • Review 34 (2024-12-24 - Rating: 5)

    Super friendly and prompt service. Tony showed us what the problem was and was quick to fix it. Highly recommend 😃

  • Review 35 (2023-12-11 - Rating: 5)

    Jarrod with On the Go Plumbing was amazing. He answered all of my questions, he was patient, and his customer service was outstanding. I called Jarrold the night before and he met me at my property by 10 am the next morning. Highly recommend!

  • Review 36 (2024-11-20 - Rating: 5)

    These folks are great plumbers, office people are courteous and helpful. You wont be sorry for hiring ON THE WAY PLUMBING.

  • Review 37 (2024-12-31 - Rating: 5)

    Came to my rescue quickly when I needed it! Professional and reasonable, very pleased!!!

  • Review 38 (2023-12-08 - Rating: 5)

    I called on the way Plumbing to help assist my grandmother with a leak at her property. I’m gonna tell you these guys showed up and showed out if I could put 100 stars I would do so. Safe to say I found my forever plumbers. good prices good service good people.

  • Review 39 (2024-01-18 - Rating: 5)

    Everything about the experience with OTW Plumbing was very satisfactory. Mike arrived on time, quickly identified the issue, provided a quote, made the repair and was very kind and helpful! We will use OTW Plumbing again for future needs. Thank you, Mike, for doing a great job!

  • Review 40 (2024-05-30 - Rating: 5)

    The guys were prompt and ready to workHelped me figure out the problem on a not at all easy and old set up these guys are specialist and they can handle whatever you got. Great to work with highly recommend.

  • Review 41 (2024-06-06 - Rating: 5)

    On the way plumbing did a great job installing a new toilet in my bathroom. I highly recommend them!! Fast and efficient

  • Review 42 (2024-02-19 - Rating: 5)

    I had a slab leak over the weekend. I was referred to Jared by a family member I could not have been more fortunate. I cannot say enough what an outstanding person and Team he has. on time more than fair price quality work. You will not meet a man or do business with a company with more integrity Than Jared, I honestly cannot sing their praise enough from answering the phone after hours on the weekend to meeting him in person Monday morning it made a terrible situation. Completely smooth you have a customer for life and me. I hope you and your company never change. You definitely have the recipe for great success.

  • Review 43 (2023-12-12 - Rating: 5)

    Professional company. Fair prices. Very responsive and arrived at the time that was promised. Explained the repair that was needed thoroughly so when it was time to pay for services, there were no surprises. I was very impressed with their customer service in addition to the quality of the repair. They left no mess!! I will recommend their services and call them again if the need arises.

  • Review 44 (2024-11-20 - Rating: 5)

    They were very professional and I got an appointment quickly. I will totally refer to my friends

  • Review 45 (2025-01-01 - Rating: 5)

    Phenomenal customer service. Jarod and his team are very professional. Five stars!

  • Review 46 (2023-12-15 - Rating: 5)

    Jared and his team were great! Fast and efficient. Communicated with me and worked with my schedule but didn’t make me wait days. Highly recommended!

  • Review 47 (2024-11-20 - Rating: 5)

    They came out to my lake cabin and did a fantastic job installing the new plumbing. Super professional and made sure everything was working perfectly before they left. Also, shoutout to the person handling the calls—they were so helpful and easy to work with. Highly recommend!

  • Review 48 (2023-12-11 - Rating: 5)

    They were very professional. Explained what work they would be preforming. Their pricing was exceptional. I recommend them to any who needs any plumbing needs.

  • Review 49 (2023-12-08 - Rating: 5)

    Water heater went out and OTW was contacted at 8pm. I assumed they would send somebody out the next day but Jarrod showed up within the hour and replaced my water heater with a brand new one!

  • Review 50 (2024-11-20 - Rating: 5)

    Great experience, very knowledgeable, and fast! Would highly recommend.

  • Review 51 (2024-04-23 - Rating: 5)

    Great experience throughout the process from initial estimate to clean up. I trust On the Way Plumbing to perform any future work.

  • Review 52 (2024-11-20 - Rating: 5)

    Austin came out and replaced my water heater. He was fast and efficient! Their prices are competitive!

  • Review 53 (2023-12-08 - Rating: 4)

    Had a leaking camode shut off, OTW came out same day, had it fixed in less than 30 mins. I liked Jarrod he is straight to the point, knew what he was doin, and on time !!! Thanks

  • Review 54 (2024-12-04 - Rating: 5)

    Great job! Very knowledgeable and courteous.

  • Review 55 (2024-09-04 - Rating: 5)

    Excellent service. Josh worked around my schedule to meet me on a Friday afternoon, spent two hours at my house troubleshooting and fixed up everything on my punch list. Thank you!

  • Review 56 (2023-12-08 - Rating: 5)

    Very detailed in explanation of services and timely response.Jarrod is very professional and seeks to provide good services. I highly recommend them!

  • Review 57 (2024-07-29 - Rating: 5)

    Super professional and quick. Offered a good reference for a restoration company afterwards.

  • Review 58 (2024-06-20 - Rating: 5)

    They are quick, professional, and cleanup behind themselves. Awesome guys!

  • Review 59 (2024-12-27 - Rating: 5)

    Responsive with excellent communication and follow up.

  • Review 60 (2023-12-08 - Rating: 5)

    Very quick; handy & respectful! Will give them a call again, for future expansions. A++

  • Review 61 (2023-12-09 - Rating: 5)

    Great communication, problem solving and customer service !! Highly recommended for your plumbing needs !!

  • Review 62 (2024-03-12 - Rating: 5)

    Great communicationthey were professionalquick servicefair price

  • Review 63 (2025-01-11 - Rating: 5)

    Everyone was great and friendly. Tony came out on a cold snowy day and was here for almost 7 hours. Very professional, kept in communication, and got the issue resolved.

  • Review 64 (2025-01-07 - Rating: 5)

    Tony was awesome, he stayed till everything was perfect ! I won’t ever use another plumber

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