McMillon Electric Co., Inc.

Photo of McMillon Electric Co., Inc.

Located in Lenoir, North Carolina

Address: 1576 Fairbanks Dr, Lenoir, NC 28645, United States

Phone: +1 828-758-9438

Rating: 4.8

Services

  • On-site services
  • Online estimates
  • Repair services

Categories

  • Electrician
  • Air conditioning contractor
  • Electrical installation service
  • HVAC contractor
  • Heating contractor

Photos

Comments

  • Review 1 (2024-12-06 - Rating: 5)

    I called McMillon Electric on Monday morning after Thanksgiving at 8:00AM because my heat pump was not working right. I asked how many days it would be before they could come and they told me that a technician would be calling me by noon that day to schedule. The technician called at 8:15AM to tell me that he was under way! He diagnosed the problem but did not have the new part on hand. He went to get a new part and was back within an hour. The unit was back up and running by 11:00 that morning. This exceptional service is extremely rare now days. This is the third time that I have used McMillon and every time they have been prompt, polite, knowledgeable and very reasonable with their charges. I do not remember the tech name but thank you!!!

  • Review 2 (2024-10-08 - Rating: 5)

    Just had the AC unit repaired, our tech was super kind and fixed it in no time! I believe his name was Tyler? Anyways, thank you guys for your hard work and dedication!

  • Review 3 (2024-02-09 - Rating: 5)

    Service techs Shannon and Carson are superior in their electrical knowledge, customer service and representation of McMillon Electric. They had a laundry list of electrical services at my residence and performed them all to my satisfaction and in a timely manner. This is the second time that Shannon has done work for me. His first visit, over a year ago, he was able to troubleshoot and resolve an electrical issue that previous electricians had failed to fix.

  • Review 4 (2022-11-18 - Rating: 5)

    They did an awesome job. All the men that worked on my job were very friendly and courteous. When they got my electrical all fixed the guys even waited in their truck for 2 or 3 hours while I was in the house burning candles waiting on Duke Power to come and reconnect the power. When they checked to see if everything was working one receptacle wasnt working and they are coming back after Thanksgiving to fix it. I would highly recommend McMillon Electricric to everyone. Thanks to everyone in the office and everyone that helped get my heatpump in before the cold weather came in!! I appreciate you All!! Sherry Daniels

  • Review 5 (2021-08-30 - Rating: 5)

    I rarely write reviews, but felt compelled to do so based on my wonderful experience with this company. My experience with McMillon was outstanding. Every aspect was flawless from scheduling (Vickie), estimate (Dawson), and install of the entire new AC system (Jesse & Ben). You can not ask for better customer service and professionalism. Don’t call anyone else before calling McMillon for your home or business heating/ac needs.

  • Review 6 (2023-09-18 - Rating: 5)

    Would definitely recommend them to anyone else. Very professional and on-time did great work and cleaned up when they were finished. Will definitely use them if needed in the future. Thanks McMillon Electric for all your guys that works so hard everyday

  • Review 7 (2019-06-09 - Rating: 5)

    This review is long overdue. McMillon installed a ductless HVAC system in our small mountain get-a-way February, 2019. They are a first-class company; quality all the way. Counting office personnel, the manager who provided the quote, and installation/service technicians I was able to meet and work with 6 McMillon employees, every one of them was 100% professional and very knowledgeable. Im very happy with the product they provided and the installation work. No question that Ill work with them again if the need arises.

  • Review 8 (2021-04-15 - Rating: 5)

    Had a wonderful experience with McMillon Electric. New HVAC unit installed. Juan, Jerry, Maynard, Vickie and the entire staff was very helpful and professional. Job was completed quickly and no effort from me. I will highly recommend this company to all my friends. They go above and beyond!

  • Review 9 (2020-06-10 - Rating: 5)

    We recently had our AC quit working and McMillon was the first company to get back to us. A technician came out quickly and was able to resolve our issue. Very knowledgeable and helpful.We also reached out to them with a power issue and they got back to us right away and were able to direct us on they steps to take to get it resolved, even when it was something the power company needed to fix.

  • Review 10 (2020-07-30 - Rating: 5)

    This has to be my best experience with any business. Their office staff went way out of their way to help me get an air conditioning tech scheduled. Wesley showed up right when he said he would and went right to work to diagnose and repair my air conditioner. He answered a ton of questions about my system as well as took pictures and info so I can replace both units this fall (when its cooler). Looking forward to continuing business with McMillon Electric and highly recommend them.

  • Review 11 (2022-01-31 - Rating: 5)

    McMillon Electric installed a new HVAC system in an older log home we recently purchased. They provided expert service and stayed with us until the system was perfectly tuned for our mountain location. A special shout out to Dawson who was so patient and thoughtful is getting our system tweaked just right. I highly recommend McMillon Electric for HVAC

  • Review 12 (2020-05-19 - Rating: 5)

    Everyone at McMillan Electric is so helpful, friendly and professional. They have installed air units at my home, have serviced them throughout the years and helped me with troubleshooting. They deliver a great product, have a wonderful service personnel as well as friendly and professional representatives at the office. Great company!

  • Review 13 (2019-05-13 - Rating: 5)

    McMillon Electric most recently installed a new HVAC unit for my home in Olivers Landing. Everyone that visited my home were knowledgeable, friendly and very polite. The installers spent the necessary time to explain my new high tech thermostat (love it) and they cleaned up afterwards. I dont provide reviews often, but felt it necessary to recognize their entire team including Vicki for her assistance in completing the paperwork for rebates that were available.Great job!

  • Review 14 (2020-07-09 - Rating: 5)

    We are new in the area, and recently bought a new home. With a failing HVAC system, we frantically reached out to a local company. McMillan responded to us within hours, and showed up the next day. It soon became apparent that the old, original system needed replacement. We got a great price and professional installation much sooner than wed hoped for. Just in time for this current heat wave. They even filed for a a rebate on our behalf from Duke Energy. Great people, products and services!

  • Review 15 (2022-07-26 - Rating: 5)

    Our AC died on a Saturday during a string of 90°+ days. I called on Monday morning and they were able to come out first thing on Tuesday. Both the office staff and the tech were professional and efficient.There was a charge for the visit which they let me know about and then a charge for a new capacitor and contactor. I felt the total was reasonable.The air conditioner is 23 years old so it could die at any time. Ill contact McMillion when it does for a replacement.

  • Review 16 (2021-12-09 - Rating: 5)

    Have used McMillon on service contract for 2 systems since they installed new system in 2017 in attic remodel. They always have courteous, respectful and extremely knowledgeable technicians, including Chandler just this week. I highly recommend McMillon.

  • Review 17 (2020-02-12 - Rating: 5)

    We have used McMillion Electric for the past 5 years when having our central air unit serviced and wouldnt trust any other company to do this for us. You guys are amazing and are very thorough. We appreciate your hard work and will continue to give you our business.

  • Review 18 (2020-10-10 - Rating: 5)

    We had an incredible experience with the McMillon team! Their customer service is excellent and our HVAC system installation went smoothly without a hitch. Great organization!

  • Review 19 (2020-07-13 - Rating: 5)

    My situation was dire and McMillon worked with me and responded as quickly as they could from start to finish was Monday to the following Monday. Efficient office staff and installation. Thanks to all involved in the processPhyllis Munday

  • Review 20 (2023-07-11 - Rating: 5)

    Professional, Courteous and Prompt! They actually have people that answer the phone when you call. No phone trees, answering machine, or AI Computers to deal with...actual real people!Thank you for the quick professional service.

  • Review 21 (2023-03-01 - Rating: 5)

    Very professional and knowledgeable guys and company. Accommodating, cleaned up after themselves. Glad I chose them and highly recommend them.

  • Review 22 (2021-04-15 - Rating: 5)

    McMillon was very prompt and professional. We had them install a central ac unit in our home. I would definitely recommend them.

  • Review 23 (2022-10-04 - Rating: 5)

    They do great work. Anytime I have a problem they are prompt to return my phone call. Service calls are professional and have always been able to solve my problem.

  • Review 24 (2019-04-09 - Rating: 5)

    McMillon is absolutely the BEST!! Their service is top notch and their knowledge of the products are second to none! I have been a customer for 23+ years!

  • Review 25 (2020-09-12 - Rating: 5)

    I am very pleased with my new heat pump McMillon did a excelent job very prfessional i would recomend this company they know what they are doing.

  • Review 26 (2022-06-13 - Rating: 5)

    McMillon Electric is the only electric/hvac company that I will ever use. Great customer service!

  • Review 27 (2019-10-21 - Rating: 5)

    They worked very fast to get someone out to our house in Little Switzerland NC to do an estimate for a new heat pump and new ductwork

  • Review 28 (2024-01-22 - Rating: 5)

    I want to brag on Tyler. He came to my Moms house (JeanPhillips) her Heat Pump had quit working. He went above and beyond to find parts for the heat pump. They are elderly and on a fixed income and he was so sweet and kind with her and finding a solution to the problem. We can’t Thank him enough

  • Review 29 (2019-03-15 - Rating: 5)

    Heating and air or electrical repair...try are always prompt and professional. Very reasonable with product and repair prices.

  • Review 30 (2021-02-26 - Rating: 5)

    Serviced my heat pump had to add feron. Great job very polite

  • Review 31 (2021-06-07 - Rating: 4)

    Update: they came out and righted the problem and did so with professionalism! Thanks you two it was much appreciated

  • Review 32 (2023-01-25 - Rating: 5)

    Came within 2 hrs of being called. Great job

  • Review 33 (2022-01-14 - Rating: 5)

    This company is incredible. Usually dealing with electricians at all is a hassle but this was a very pleasant experience. Highly recommend this company, they are really wonderful, on time, kind, courteous, and extremely knowledgeable. Thanks for all of your help!

  • Review 34 (2019-05-30 - Rating: 5)

    Outstanding! Punctual! Great service! Great prices!Its very hard to find a business that is good at what they do and also has great customer service!We would recommend them any day of the week and twice on Sunday!Our customers and staff appreciate you and your service crew! we have cold air once again!- Blacks Tire and AutoHickory nc

  • Review 35 (2020-06-11 - Rating: 5)

    McMillan Electric scheduled an appt with us to look at the AC. First, they called ahead and was earlier than expected which was a good thing when it was hot in the house. Secondly, the young man wh came out was very cordial and used good manners which is not always present in young people now. Unfortunately, I can’t remember his name but I would call on him again. Third, their prices were very reasonable for what we needed.

  • Review 36 (2017-12-14 - Rating: 5)

    A few years ago my husband and I had a new heating and a/c system put in, using McMillon Electric. I can only say good things about the company. We get our system service every year and each time the young men that have come out have been so polite, respectful and explained everything to my husband on what was done. I cant thank Maynard Annas and the entire staff enough for everything they do. Great job!!!!!

  • Review 37 (2018-01-20 - Rating: 5)

    McMillon Electric did all the electrical, heat & air for my home when I built it. Again, when I built my salon, they did all the electrical. When emergencies happen, they are quick to respond. This is the only company I would recommend for all of your electrical needs.

  • Review 38 (2020-11-12 - Rating: 5)

    The technicians were very knowledgeable and professional. I will never use anyone else again!

  • Review 39 (2021-01-23 - Rating: 5)

    Smooth installation and initial operation of two mini-splits.

  • Review 40 (2018-03-19 - Rating: 5)

    We just had a Trane HVAC system installed by McMillon Electric and we love it! These guys are so professional and respectful. Their work is top notch and this is coming from a very picky person. I would highly recommend their hvac guys.

  • Review 41 (2020-02-03 - Rating: 5)

    Great service!!! Very professional, polite, and punctual.

  • Review 42 (2017-12-15 - Rating: 5)

    Great company!!! No complaints here.

  • Review 43 (2020-02-25 - Rating: 5)

    Thank you McMillon Electric Co for responding so quickly to our request!

  • Review 44 (2019-12-16 - Rating: 5)

    Great service good workers

  • Review 45 (2020-06-11 - Rating: 5)

    Very professional, neat and clean.

  • Review 46 (2019-11-12 - Rating: 5)

    Very fast service and very forthcoming

  • Review 47 (2019-09-07 - Rating: 5)

    2 week waiting list ouch

  • Review 48 (2023-05-20 - Rating: 5)

    Great company.

  • Review 49 (2021-01-23 - Rating: 5)

    Great service

  • Review 50 (2020-08-14 - Rating: 5)

    Awesome Service!!!

  • Review 51 (2025-01-09 - Rating: 5)

    I was able to get an appointment quickly for an issue I couldn’t get anyone else to come look at. He was able to find and fix the issue in my very complicated old house in a timely manner. Pricing very reasonable also. Thank you!