Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Leavenworth, Kansas

Address: 324 Santa Fe St, Leavenworth, KS 66048, United States

Phone: +1 913-828-5855

Rating: 4.9

Services

  • On-site services
  • Language assistance
  • Repair services
  • Appointment required
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-17 - Rating: 5)

    Sam was very helpful and Got us back in shape after an emergency water leak. His work was very professional, even though it was a difficult repair, and he was very personable throughout. Having an emergency leak is never fun, but I felt a lot of relief once Sam came into the home and took over.

  • Review 2 (2024-12-29 - Rating: 5)

    Joe was prompt and direct! Super easy to work with and helpful. He got the job done and provided options of next steps. I do recommend for the quality of work and convenience.

  • Review 3 (2024-12-24 - Rating: 5)

    Anthony was great! Very professional, very knowledgeable and informative. I had a major blockage, he worked diligently to get my line cleared and that my family and I were good for the holidays.

  • Review 4 (2024-12-28 - Rating: 5)

    Anthony was on time and very pleasant. He was knowledgeable about drain cleaning and factual in his explanation of our drain problem. He did a great job cleaning up and it was a little messy! We appreciate his professionalism!

  • Review 5 (2024-11-23 - Rating: 5)

    My husband and I worked for two days to try to clear our drain. We donā€™t usually use big companies but it was a weekend and no one else was open. It ended up being for the best. The person that came quickly sorted it out. Five starts for sure!! Best decision we made. Happy customer for life! I think his name was Carl.

  • Review 6 (2024-12-16 - Rating: 5)

    Sam was excellent and took care of our needs. 10/10 recommend if you have any issues. Prompt response time and even followed up after with recommendations. Even took the time to show my kids and explain what he was doing to them

  • Review 7 (2024-12-23 - Rating: 5)

    Sam was great - he took care of the clog quickly and got the ball rolling for all my various plumbing issues to be addressed. They even came out the weekend and Monday before Christmas to make sure we werenā€™t stranded over the holidays. Havenā€™t had any negative interactions with RotoRooter staff over the many calls Iā€™ve given them this year.

  • Review 8 (2024-12-28 - Rating: 5)

    Anthony was absolutely amazing! He took care of our issue right away. Iā€™m very thankful for his kindness and professionalism.

  • Review 9 (2024-11-05 - Rating: 5)

    Anthony was a great help. Very knowledgeable and informed me of exactly what my problem was. He fixed the issue but as is the case with plumbing there were a few options he recommended for prevention. I would hope Anthony comes back if I need him and I feel in good hands with Roto-Rooter!

  • Review 10 (2024-11-11 - Rating: 5)

    Samuel was a wonderful employee who explained everything that needed to be done, and how much it would cost upfront. He got the job done quickly and completely without any hesitation. I totally recommend him for any job that you may have.

  • Review 11 (2024-11-02 - Rating: 5)

    Joe was honest! Loved seeing the camera in action! Very Thankful our issue was minor! Appreciate his professionalism and knowledge, as the man with the right tools!! I would refer Joe to anyone and request him as my technician again!! Please keep his name on my file with your company for future needs.

  • Review 12 (2024-12-25 - Rating: 5)

    Both drains in the basement were backed upWater was standing in both areas.This was on Sunday 12-22-2024.Called Roto Rooterā€™s listed phone number a very courteous operator answered.She immediately assured me a Plumber would be sent to my residence.In less than an hour Sam arrived and professionally using an augur opened the main sewer line.He also took steps to clean the areas around both drains.All of this being done in a courteous and professional manner.Problem was alleviated.However the next day Aiden arrived to use a camera to go inside the sewer line to find the problem .He found the problem and fixed it.Aiden also contacted the Water Damage control personnel.He arranged for one of them to come and assess the damage to my basement.Dennis arrived the same day and provided valuable assistance in locating all the places that were water damaged.Dennis also assisted me with how to start a claim with the Insurance Company.At one point even speaking with the Claims Representative.Dennis also arranged for the Water Mitigation Personnel to arrive at my residence the following day to begin clean up and restoration.Toby and Jake arrived the next morning and began immediately cleaning and doing damage control.Chris the Plumber also arrived to deal with a broken shut off valve.Am extremely pleased with the Roto Rooter CompanyWould highly recommend.Employees are courteous, professional, and knowledgeable and go the extra mile.They definitely have your best interests at heart.Will continue to use their services in the future.Hope they all Have a Merry Christmas and Happy New Year.Thanks to them I am..

  • Review 13 (2025-01-02 - Rating: 5)

    Anthony Hines, came out today 1/3/25 and did a fantastic job fixing our kitchen drain sink and also gave us some furture recommendation. Excellent worker, I will recomend Rotor Rooter.

  • Review 14 (2024-09-19 - Rating: 5)

    Anthony (2119) was on time, professional, helpful, efficient, and all of the other things that you hope for when opening your home to a stranger for service. He was tolerant of our dogs. He had a generally pleasant demeanor. He is an asset to your company and a great representative of your brand. His service greatly increased the likelihood of me calling Roto-Rooter again if needed. Give the man a raise!

  • Review 15 (2024-12-07 - Rating: 5)

    Anthony was very friendly and super helpful. Taught me some things about plumbing and fixed my toilet faster than I could ask questions about it. Very good experience, would recommend.

  • Review 16 (2024-12-07 - Rating: 5)

    So glad I called Roto-Rooter, they were able to send out an awesome tech within the hour even on a Saturday. Samuel was able to snake my kitchen drain quickly and made sure everything was back in place and working before he left. Would definitely recommend for emergency plumbing!

  • Review 17 (2024-12-01 - Rating: 5)

    Samuel was on time just like he said. Dispatch was more than helpful. Samuel was very professional and got the drain working great! The gentleman that came out to camera the line showed me where the issue was on the camera and in the yard.

  • Review 18 (2024-11-29 - Rating: 5)

    Anthony our Roto Rooter rep had the Best customer service. He made all our worries go away. Thank you Anthony for not only a job well done, Thank you for coming so quickly to our rescue and fixing our problem during the Holidays.Most of all Thank you for and having Great customer service.Thank you Mr. Anthony!

  • Review 19 (2024-08-31 - Rating: 5)

    Sam was very professional and polite, he quickly accessed our situation and fixed it immediately. For the time at night we called, we truly appreciate his professionalism, work ethic and knowledge of what needed to be done. He also provided instruction on the correct way to snake the drain we had an issue with. He is a great representative for your company! .

  • Review 20 (2024-11-19 - Rating: 5)

    Absolutely appreciate the experience i had with Roto-Rooter here in Kansas City. From the person that took my call and set up the appointment, to the technician/plumber named SAM, that came out and solved the 5+ year issue i was faced with. Definitely felt like this was an incredible experience. They will definitely be called again for any future plumbing issues i may have.

  • Review 21 (2024-12-10 - Rating: 5)

    When another company said they couldnā€™t come out for 2 days I told them to never mind, Iā€™ll call someone else so I called Roto Rooter and Sam was here in just a couple hours. The job was more than I had expected. Wasnā€™t just a simple snaking of my line, remaining old cast iron fixtures were leaking sewage under my house. Sam was back the next day with the help he needed and they had it all fixed in abt 3 hrs. Sam and the other gentlemen were very professional and courteous. I will be sure to use this service again.

  • Review 22 (2024-11-17 - Rating: 5)

    Samuel was amazing! Prompt arrival and very quickly and efficiently fixed our issue. Explained everything in detail and was very polite. Definitely recommend!

  • Review 23 (2024-10-24 - Rating: 5)

    Joe our service tech was prompt and quickly opened our sewer line. He ran a camera through the line finding the problem area and helped us devise a plan to move forward and resolve the problem causing the blockage. Appreciate Joeā€™s candor and assistance to get us up and going.

  • Review 24 (2024-07-11 - Rating: 5)

    Anthony was a great help. He was really professional. Explained everything to me. Got all the maintenance done quickly and walked me through it afterwards. I felt really confident with the whole process and really thankful for his kindness in a stressful moment.

  • Review 25 (2024-08-20 - Rating: 5)

    My husband I were very happy with Anthonys visit. He was prompt as agreed, cordial and professional. He invested a lot of time thoroughly explaining and discussing our drain problem. Happily our drain is flowing smoothly now and we are confident that it will remain so for a long time. We would definitely call Roto-Rooter again if something came up and we would request that they send Anthony if possible.

  • Review 26 (2024-09-10 - Rating: 5)

    It was great that Roto Rooter could respond to my emergency need on a Sunday afternoon. The first technician to arrive with Sam and he was cordial and very informative. He got right to work on the problem and it all turned out well for the time being. He alerted field supervisors Bryce and Nick and we have the solution well in hand. I couldnā€™t ask for finer gentleman and faster service. We believe we have white glove service. Thanks to all!

  • Review 27 (2025-01-04 - Rating: 5)

    Very friendly and very informativeWe have had several sessions and cant wait till the next one

  • Review 28 (2024-07-20 - Rating: 5)

    I really appreciated Anthony coming out to clear our kitchen clog so quickly. He was out to our home in about an hour from our call. He was very polite and worked quickly. He also advised us on preventative measures. Excellent experience.

  • Review 29 (2024-12-14 - Rating: 5)

    Excelllent service. Called in the morning and got same day service. The technician was well qualified, skilled, and friendly. Cleaned up after himself. Left the area looking better than when he started.

  • Review 30 (2024-08-03 - Rating: 5)

    Anthony did a fantastic job. He walked us through the issue, got it solved, and was extremely considerate of our house as he was helping us with a really nasty drain blockage. Im calling him first any time we have any other plumbing needs.

  • Review 31 (2024-08-10 - Rating: 5)

    Sam was so kind! He came out late-night for an under-sink leak that had been causing me problems for 3 weeks to where I had to shut my water main off. I had just gotten the right part attached (after multiple trials and errors and many returned parts) when he pulled up. He graciously still came in to ensure everything was correctly placed. He even provided me with tips and tricks for long-term success! Highly recommend him.

  • Review 32 (2024-08-02 - Rating: 5)

    Anthony was honest and upfront about what was going on and how to proceed. He wasnt pushy, but was kind and knowledgeable. He got the job done, made sure he did it correctly, and checked his work. Thankful I can use my kitchen sink again.

  • Review 33 (2025-01-04 - Rating: 5)

    Anthony came and fixed my clogged kitchen line within 20 minutes before a snow storm. Professional and efficient service.

  • Review 34 (2024-08-30 - Rating: 5)

    Iā€™m in NKC and was working on the pipes under the sink when something broke off. I called Roto Rooter and Sam was there within the hour. He walked me through several options and I was able to solve the problem inexpensively with his help. It was the best experience and outcome I could have hoped for. 100% would recommend and will be a repeat customer.

  • Review 35 (2024-09-16 - Rating: 5)

    Anthony was friendly and polite. He got the job done quickly and did a great job in cleanup. He arrived in just over an hour after I called scheduler. Problem solved.

  • Review 36 (2024-07-16 - Rating: 5)

    We had an issue with the sewer line backing up, and scheduled an appointment online for ASAP. Scheduling was very easy, they were out to our house within a couple of hours. Anthony helped get all the problems sorted out, and explained everything thoroughly. He was very friendly and made sure the problem was completely resolved before he left. He made a bad situation much easier- thank you!

  • Review 37 (2024-09-22 - Rating: 5)

    Joe was so nice and professional! He cleared my drain and very informative on maintenance of my drain! I truly appreciate all he did and how nice he was. My dog Charles loves him too!

  • Review 38 (2024-07-13 - Rating: 5)

    Amazing work, had a great attitude and willingness to get it issue resolved. Joe did amazing work, gave me all the info that I needed to know about the toilet issues we had. Got the job done in a timely manner and have me updates though-out. Best man for the job. Thank you Joe for you hard work and helping in this important manner.

  • Review 39 (2024-10-06 - Rating: 5)

    Anthony was very knowledgeable and helpful with figuring out the issue with my kitchen sink. He lined up a next day appointment for an estimate for a more long term solution with tips for a temporary fix.

  • Review 40 (2024-08-31 - Rating: 5)

    All the Roto-Rooter employees we talked to and worked with were very friendly and accommodating. They came very quickly and helped with our backed up drain. We would highly recommend using them to our friends and family.

  • Review 41 (2024-06-21 - Rating: 5)

    Our tech Sam was great! He diagnosed and fixed our issue in just over an hour! He was at our house within 30 minutes of calling as well! The price was also super reasonable and he explained everything and gave us some great options! Thanks Sam!

  • Review 42 (2024-09-06 - Rating: 5)

    The technician that came to my house was hands down amazing! My husband works out of town and I had no idea what to do with a water heater that wasnā€™t working. He had it up and going in no time. He was friendly and super professional. I will never use anyone else!!

  • Review 43 (2024-08-31 - Rating: 5)

    Joe Wright was an absolute ā€œGod-Sendā€! We had an emergency sewer line break late Saturday night and we called Roto Rooter first thing Sunday morning and Joe arrived within the hour! He got to work immediately to scope our lines and found the several breaks. This was a signifiant problem but Joe was able to explain it to us in detail and offer a couple options for the repair to save as much money as possible. He was kind, very personable, and professional. He kept us calm during our crisis and was able to arrange for another Roto Rooter specialist to come over immediately and help us with assessing our damage and work with our insurance company. Joe was incredibly helpful and spent several hours with us to make sure all questions were answered and we were satisfied with his service!

  • Review 44 (2024-08-02 - Rating: 5)

    Roto Rooter saved me a headache and stress on the plumbing problem that I had. My technician Samuel was awesome. He walked me step by step of everything he was doing. He was professional even though he had a long day he kept a smile and joked with me to keep me from worrying. He answered all my questions and I couldnā€™t have asked for a better technician!

  • Review 45 (2024-08-30 - Rating: 5)

    Came out immediately, found the issue in less than 10 mins and stayed to make sure it wasnā€™t going to happen again. Fairly priced and a great guy! Anthony was awesome and would definitely use him again if we have another poo water issue (or any plumbing issue honestly lol)

  • Review 46 (2024-10-01 - Rating: 5)

    Root-Rooter saved the day! Especially pleased with Joe Wrightā€™s expertise and advice, and Vernonā€™s excavation work and restoration. It was remarkable how responsive and skilled this team is! They will be my first call in the future!

  • Review 47 (2025-01-02 - Rating: 5)

    Sam from Roto-Rooter was fantastic. Very professional and very quick service. Highly recommend.

  • Review 48 (2024-06-28 - Rating: 5)

    Very informative and efficient! Amelia helped get us scheduled and Joe was at our house within 30 minutes. He was very kind and thoroughly assessed the issue. He communicated everything so we would understand and answered any questions we had. Very good experience and would especially recommend him to anyone!

  • Review 49 (2024-10-26 - Rating: 5)

    On Thursday, 23 October, I needed a plumber ASAP. You know how that is. It was the first time in decades that Id had such an urgency. So I called Roto Rooter and they sent out Anthony. This young man was polite, gracious, professional and got the work done in short order. Admittedly I was stunned by the bill, but he understood my senior fixed income and immediately offered a discount which allowed me to pay the amount with no sweat. Thats my story and I help it helps anyone needed to know about Roto Rooter.

  • Review 50 (2024-05-20 - Rating: 4)

    Roto rooter - Anthony came out to assess our drain problem and gave a fair estimate with discount. Upon using tools at his disposal he couldnā€™t get past trap and indicated the trap is the problem in our cast iron pipe so didnā€™t charge us full price. Way better than K Jett who was astronomically higher and even said it was a 2 hr minimum job for 275 an hour!! So Roto Rooter definitely more reasonable, thorough, and professional in pricing.Only thing is he left the pipe off exposing the hole

  • Review 51 (2024-08-31 - Rating: 5)

    Really knowledgeable, kind and hardworking. His dedication shines through in his willingness to take care of whatā€™s needed to in a way that isnā€™t overwhelming. Thank you again Anthony for your assistance in resolving our issues.

  • Review 52 (2024-07-27 - Rating: 5)

    Joe was super helpful with our dishwasher install. He provided us an excellent consultation and answered all our questions. Well definitely be using their services again.

  • Review 53 (2024-07-14 - Rating: 5)

    Anthony worked diligently to clear our clogged sewer drain. He made several passes with his drain snake machine until he was sure everything was flowing as it should. He was friendly and answered all my questions. Great service especially on a Saturday night!

  • Review 54 (2024-11-08 - Rating: 5)

    Anthony was courteous and hard working. He did his part of the job, but getting a field supervisor out for a sewer line inspection is a problem.

  • Review 55 (2024-09-11 - Rating: 5)

    Joe was very professional and knowledgeable about our plumbing. He explained things in detail and made our repairs super understandable. So thankful for our experience!

  • Review 56 (2024-09-06 - Rating: 5)

    Sam from Roto-Rooter did a fantastic job. When our sewer backed up at 9PM in the evening he came right over and helped give us options and get the water issue solved. He was very clean and picked up after himself and gave us price options before we made our decision. We would 100% call Roto-Rooter back out if we needed them. Thank you for making a stressful evening easy.

  • Review 57 (2024-09-29 - Rating: 5)

    Sam was a knowledgeable tech. He showed me how in the past they were running the main all wrong. He was patient & very professional . Both of us are Army brats & German Shepherd afficiados. Very trustworthy & patient with all my questions. I actually learned something. Since my husband recently died, ive been struggling. It was nice to have a trustworthy tech here ā€¦. Since i paid & its my landlords responsibilitu to pay but he wont. Thank Sam for a pleasant solution to a problem.

  • Review 58 (2024-09-24 - Rating: 5)

    Anthony arrived on time and did a fast, excellent job clearing my kitchen sink drain pipe that had backed up. Highly recommended!

  • Review 59 (2024-10-15 - Rating: 5)

    Joe was great! He took the time to get the job done and was very educational. Very friendly yet professional as well!

  • Review 60 (2024-12-07 - Rating: 5)

    Very helpful and knowledgeable! We worked with Anthony and were very impressed by his services.

  • Review 61 (2024-07-11 - Rating: 5)

    Anthony was a great technician and helped us out with our pipe to drain the washer as it was backing up! He was on time and very knowledgeable! Highly recommend his service!

  • Review 62 (2024-09-21 - Rating: 5)

    Anthony was the best tech, he assured me he could get me up an running. Educated me on what was causing the issue . Service was fast an he was very informative every step of the process. ā­ļøā­ļøā­ļøā­ļøā­ļø

  • Review 63 (2024-10-16 - Rating: 5)

    He did a wonderful job for my dad (Tuan Nguyen), I wrote this review for my dad since he does not have a Google Account.Edit: The service was wonderfully done by Joe Wright.

  • Review 64 (2024-09-27 - Rating: 5)

    Anthony was very quick and helpful in pointing out the likely cause of the issue I have been having. He was very kind and knowledgeable.

  • Review 65 (2024-10-01 - Rating: 5)

    Anthony was kind enough to wait for me even though I was running behind and gladly helped me through my problem. If there were more stars as options I would give them! Thank you!

  • Review 66 (2024-08-08 - Rating: 5)

    Very satisfied and service oriented.. knowledgeable, friendly.. obviously credentialed experienced and knew what he was doing.. went out of his way to help me .. thank you so MUCHā£ļø

  • Review 67 (2024-09-07 - Rating: 5)

    Sam was very pleasant, helpful and knowledgeable. Great service. He knew immediately what was wrong and fixed it asap. Even at midnight.

  • Review 68 (2024-09-22 - Rating: 5)

    Anthony from roto-rooter came out and did everything in his power to clear a blocked main sewer line. He did a great job and we have a well developed plan forward to prevent the blockage from happening again in the future.

  • Review 69 (2024-06-28 - Rating: 5)

    Samuel showed up early, which was perfectly fine. I identified my problem to Samuel and he quickly fixed it and analyzed the issue that would prevent further issues in the future. Quick and painless. I appreciated his kindness and ability to explain everything.

  • Review 70 (2024-05-21 - Rating: 5)

    Anthony was really amazing! He was super friendly with my family! He also did amazing at explaining every single thing, tools he was using and the reason why things were happening and ways to fix these problems myself! If I ever have to use Roto-rooter again I want anything time and time again!

  • Review 71 (2024-08-16 - Rating: 5)

    Sam was great. He quickly helped me identify the issue with our water heater and gave options on how to move forward.

  • Review 72 (2024-11-17 - Rating: 5)

    We always have a great experience with Roto Rooter. They are quick to respond to requests and technicians are on site when they say they will be.

  • Review 73 (2024-12-14 - Rating: 5)

    Considering my unique 2 kitchen service line 67 feet long to the public mainline, the clean-out 5 feet above basement floor, and being a 68 year old Raytown house. Im glad I got an expert plumber to rotorooter the service line. He pulled out a hairball & root mass and all the sludge too. I was gonna try it myself but I would not have successful results.

  • Review 74 (2024-06-13 - Rating: 5)

    From beginning to the end was a wonderful experience. I received quick helpful service when initially calling with my plumbing issue. Then was handed off to the dispatcher who answered additional questions I had and explained exactly when and how the process would work for us. When Sam our technician showed up he was courteous, honest and clearly very knowledgeable. He got straight to work and went above and beyond to get us taken care of. Did I mention this was 9pm! Overall great experience! Other than the whole plumbing issue to start with! Highly recommend! Thanks Roto-Rooter.

  • Review 75 (2024-12-29 - Rating: 5)

    Joe was great to work with and was very patient in answering my questions.

  • Review 76 (2024-09-01 - Rating: 5)

    Joe was very knowledgeable and explained the issue I was having with my sewer line. With the information he gave me I can make an informed decision on how to proceed with repairs.

  • Review 77 (2024-10-06 - Rating: 5)

    Sam came out to unclog the kitchen drain. He showed up within an hour of my call and got the job done super quick! And even on a Sunday! ā¤ļø Thanks Sam!

  • Review 78 (2024-09-15 - Rating: 5)

    Anthony was timely, quick and efficient! It was a pleasure working with him. I would highly recommend him to anyone needing drain cleaning!

  • Review 79 (2024-11-12 - Rating: 5)

    Anthony was very professional and polite. Anthony did an awesome job.Thank you!

  • Review 80 (2024-09-07 - Rating: 5)

    Anthony was so kind and helpful. He helped fix the problem he could very quickly and informed me of every piece of information I would need.

  • Review 81 (2024-06-20 - Rating: 5)

    9pm we realized that our main drain was backing up into the house. I panicked. Not only could we not use our toilet, we could not use anything that drained into our pipes. The next day was also our daughterā€™s birthday party. We called Roto and within 30 minutes they came out. Joe was our technician and he was the nicest, most sincere, technician Iā€™ve had in the 7 years weā€™ve lived in our house. Iā€™ve had issues since 2017 and have had at least 7 different technicians come out. All from a variety of companies. Joe was definitely the best. We also had a follow up appointment with Anthony and he was just as professional and as informative as Joe and Chuck.

  • Review 82 (2024-09-15 - Rating: 5)

    Anthony came out and serviced our backed up clean out within an hour of us calling, and was very professional and knowledgeable, and even was quite friendly with the kiddos! Thanks Anthony!

  • Review 83 (2024-06-25 - Rating: 5)

    Anthony is our Hero! He arrived timely, determined the problem and formulated the action plan. He explained this solution to us, and quickly and effectively solved our plumbing problem. He was very friendly and professional. I was very impressed with him.

  • Review 84 (2024-05-29 - Rating: 5)

    We appreciate how quickly Anthony was able to respond to our call. Everything was taken care of within a couple hours. He was super helpful and easy to communicate with. We have nothing but good things to say!

  • Review 85 (2024-08-17 - Rating: 5)

    Joe was super helpful and knowledgeable he took time explaining what was wrong and all the options we had and made sure we understood what was going on. Will definitely request him if need further assistance.

  • Review 86 (2024-09-08 - Rating: 5)

    Provided excellent service during their visit to my home. They were professional, knowledgeable, and resolved the issue efficiently while ensuring everything was clean and organized afterward.

  • Review 87 (2024-07-04 - Rating: 5)

    The 4th of July and this very nice, well spoken young man cleaned out our basement floor drain to keep us from having a flooded basement. We were so lucky he came. Did everything he promised, even gave us helpful tips to use. Will call him again if we need help.

  • Review 88 (2024-10-11 - Rating: 5)

    Amazing and fast service! Literally fixed everything in less than 15 minutes and he was super kind and relatable! Definitely recommend

  • Review 89 (2024-07-11 - Rating: 5)

    Called and out to house same morning. More work to be done, drain open enough to do laundry. Anthony was professional and fully explained the issues at hand.Two full days working on drain and now replacing sump pump. Always quick to respond to service calls. Friendly and professional. Thanks šŸ‘

  • Review 90 (2024-11-09 - Rating: 5)

    Anthony was extremely professional and nice despite having to be out on a Saturday morning. Ill quote him lol problems dont have weekends

  • Review 91 (2024-09-02 - Rating: 5)

    Great service. Very friendly and professional. Got the work done well and fast. Will use again if/when needed.

  • Review 92 (2024-07-05 - Rating: 5)

    Joe came out at 10:00 pm on the 4th of July to help with a flooded basement. He was back at 11:00 am the next day to replace the sump pump. Great service and very professional

  • Review 93 (2024-08-25 - Rating: 5)

    Anthony was very helpful and explained the process start to finish. Afterwards, he gave me a walk thru about my pipes and answered all my questions.

  • Review 94 (2024-09-24 - Rating: 5)

    Anthony did a great job. Excellent customer service. On time and cleaned up well.

  • Review 95 (2024-07-01 - Rating: 5)

    Anthony is incredibly friendly and personable. Iā€™d recommend him to anyone as he has a masterful control of his craft. 5 stars hands down!

  • Review 96 (2024-09-17 - Rating: 5)

    Right on time. Cleared the clog quickly. Very friendly & informative. Will use your company again. Our tech was Anthony!

  • Review 97 (2024-12-14 - Rating: 5)

    Anthony is the man! I had another plumber who couldnt get it done, but Anthony was in and out. Friendly and professional too.

  • Review 98 (2024-11-26 - Rating: 5)

    Anthony was very good in solving my drain problem and giving me advice on how to avoid future problems. Highly recommend!!!

  • Review 99 (2024-11-11 - Rating: 5)

    Quick and knowledgeable techs! Very friendly and helpful person running the phones. Good communication over all.

  • Review 100 (2024-01-19 - Rating: 5)

    Joe was great, straightforward and knowledgeable. He came and resolved our issue and advised us on a few preventative things we could do to ensure we didnā€™t run into the same problem. He also gave us insight on two smaller issues occurring in our home. Was a nice guy and easy to talk to. Fair price. Would definitely call him again if I find myself needing another repair.

  • Review 101 (2024-12-14 - Rating: 5)

    Anthony was fast and efficient . He was in and out in no time and fixed our water line .

  • Review 102 (2024-09-03 - Rating: 5)

    Very friendly and worked in a timely manner. Our sewer had backed up and stunk up the whole house, they were able to get it fixed quickly and efficiently

  • Review 103 (2024-09-08 - Rating: 5)

    Sam helped us help and Would highly recommend this company if you need your hot water heater replaced. They took care of the job perfectly.

  • Review 104 (2024-07-18 - Rating: 5)

    I called Roto-Rooter for a clogged kitchen sink and a guy named Anthony was able to unplug it. He was considerate in the beginning asking to wear shoe covers, friendly in the middle while explaining the process, and efficacious in the end by clearing the clog that was about 30 feet away from the sink!

  • Review 105 (2024-10-25 - Rating: 5)

    Excellent service and Joe was very nice to deal with and very quick , I definitely would use them over and over

  • Review 106 (2024-08-31 - Rating: 5)

    Amazing! Robert arrived at our home super speedy and handled two different issues quickly and efficiently. Will definitely continue to use !

  • Review 107 (2024-07-06 - Rating: 5)

    Their plumber Anthony was great - came early on a Sat morning and got line cleared quickly. Friendly, professional, and knowledgeable.

  • Review 108 (2024-07-07 - Rating: 5)

    Sam was friendly, professional, and fast. Arrived in a crazy short amount of time compared to other quotes and made sure to give us tips on how to avoid this in the future.

  • Review 109 (2024-10-06 - Rating: 5)

    Samuel was awesome! He was friendly, professional, and did a great job super quick!

  • Review 110 (2024-12-28 - Rating: 5)

    Anthony was on time, courteous and competent. Problem with laundry drain solved.

  • Review 111 (2024-02-18 - Rating: 5)

    So very thankful for Samā€™s help this late late late evening! He was thorough and explained all that he was doing. I even asked a bunch of questions on top of his explanations and he answered them all. Super nice and friendly gentleman. He was able to quickly get our pipes cleaned out and triple checked his work. Very efficient and would appreciate to have him back out if anything else needs fixing down the road. Thank you again Sam!

  • Review 112 (2024-03-04 - Rating: 5)

    The service was excellent. I had an issue on Sunday and someone was out pretty quick. Joe kept me informed on what was the problem and then needed to get the person(Landon) in with the camera. He came out quick as well. It was a bigger problem than expected, but got the further work needed scheduled for the next day.From the person answering the phone (I think her name was Lindsey?) to Joe and Landon. I didnā€™t catch the other gentlemanā€™s name. Everyone was courteous, helpful and forthcoming.

  • Review 113 (2024-08-11 - Rating: 5)

    Sam came right out to help me with a disposal problem in my kitchen. He was friendly and quickly figured out what needed to be done. I appreciate the quick response!

  • Review 114 (2024-07-03 - Rating: 5)

    The Roto-Rooter employees were knowledgeable and helpful. They were able to send a technician within 30 minutes of my call and he fixed the problem quickly.

  • Review 115 (2024-10-13 - Rating: 5)

    Joe came in to my home yesterday. He made a bad situation not so bad. Appreciate the way that he explains everything.

  • Review 116 (2024-11-02 - Rating: 5)

    Anthony was amazing got the job done and was able to help out with other water issues we was having in the house

  • Review 117 (2024-06-04 - Rating: 5)

    Joe did an amazing job clearing out the plumbing in a very old house! He was able to explain the what was causing the backup in laymanā€™s term which was extremely helpful. I called at 7AM and they sent Joe by 8:30AM on a Saturday. Great work!

  • Review 118 (2024-11-02 - Rating: 5)

    Very detailed, showed me what he needed to do, tried to do the less expensive way first, cleaned up and recommended extra work because of the troubles he had with the snake.

  • Review 119 (2024-08-16 - Rating: 5)

    Very helpful and informative technicians. Did not leave us waiting forever for an appointment. Job was well done and performed promptly.

  • Review 120 (2024-09-26 - Rating: 5)

    Had a fantastic all around experience - Called in and had my problem solved within the 24 hours. Fast, friendly, and efficient.

  • Review 121 (2024-08-02 - Rating: 5)

    Joe did a fantastic job of explaining the issue and describing the options for resolution. He is very knowledgeable and works expediently to get the job done.

  • Review 122 (2024-02-28 - Rating: 5)

    Anthony was fantastic! Came in, quickly evaluated the issue, got to work and cleared the clog. Very nice and even friendly toward our boxer. Glad we had Roto-rooter come out and will keep them in mind for any future needs (but hopefully not).

  • Review 123 (2024-08-23 - Rating: 5)

    Anthony was fantastic! Very knowledgeable, transparent and trustworthy. Recommend anthony and Roto Rooter!

  • Review 124 (2024-12-08 - Rating: 5)

    Excellent service. Very professional and resolved issue quickly at a very reasonable cost

  • Review 125 (2024-07-07 - Rating: 5)

    Excellent Customer Service. Sam was vey nice. Excellent personality. I wish I could give 10++++ stars. Thank you very much!!

  • Review 126 (2024-06-20 - Rating: 5)

    Roto-Rooter answered my call and sent Camron over within an hour. He assesed the problem pretty quick and gave me a quote and immediately got to work. Really quick, efficient, and professional. Highly reccomend!

  • Review 127 (2024-10-15 - Rating: 5)

    The young man by the name of Anthony was very pleasant and helpful as well.Thanks so much!

  • Review 128 (2024-07-05 - Rating: 5)

    What to thank Roto-Rooter for taking care of us on July 4th. And Anthony fixing our issue. He was very kind and professional. I Want to thank him for the work he did.

  • Review 129 (2024-07-21 - Rating: 5)

    John came out and explain everything that needed to be done and the cost. He was very helpfull in answering any and all question i had, would use the company again.

  • Review 130 (2024-09-24 - Rating: 5)

    Tech was friendly, very knowledgeable, took care of the problem quickly, hats off to Anthony!

  • Review 131 (2024-07-06 - Rating: 5)

    Our technician was kind and personable. he was forthright and capableā€”and worked quickly, calling for backup when the situation became complicated. He did great!

  • Review 132 (2024-05-04 - Rating: 5)

    We were in a bind when we had a valve burst and flood our basement on a Friday evening. Sam did a great job diagnosing our issue and quickly fixing it. He was professional and courteous at every stage and we were thankful to have our water back before we went to bed. Would recommend.

  • Review 133 (2024-12-01 - Rating: 5)

    Iā€™ve used them multiple times and I trust them. Honest and good work and often by a veteran which I appreciate.

  • Review 134 (2024-08-30 - Rating: 5)

    Sam is the man!! Super friendly, thorough and professional! We would recommend and request him for all future plumbing needs!

  • Review 135 (2024-08-03 - Rating: 5)

    Anthony did an excellent job, was courteous and provided plenty of information as the work was completed. Thanks again!

  • Review 136 (2024-03-01 - Rating: 5)

    Anthony was on time, professional, and courteous. He wanted me to watch the process in case I had any questions. Explained everything to me, including cost. He got the job done. Worked very hard doing it. You guys are very lucky to have Anthony as an employee. Thank you.

  • Review 137 (2024-07-01 - Rating: 5)

    We had Anthony help us! He was great. Super efficient and professional. 10/10 recommend him

  • Review 138 (2024-08-03 - Rating: 5)

    He did so great and communication great and Iā€™m so glad he teach me how to solve the problem with it so I can know how to fix it next time, thank you so much!

  • Review 139 (2024-05-21 - Rating: 5)

    Anthony C. Was super great! He did an amazing job and got everything fixed up so FAST! Thank you so much. Will be using him again if ever needed!

  • Review 140 (2024-09-27 - Rating: 5)

    Sam is the best! So helpful, great attitude, and efficient. Would recommend to all my friends.

  • Review 141 (2024-06-15 - Rating: 5)

    Cameron came out on a Saturday within 45 minutes of our call he is professional on time in fact he was early and such a pleasure to work with if you need someone you should seriously consider him

  • Review 142 (2024-08-30 - Rating: 5)

    Sam was amazing in installing my faucet correctly after I had a family get frustrated and rush through trying to put it in. Thank you so much for the help on short notice!

  • Review 143 (2024-08-27 - Rating: 5)

    Im sure roto router is fine but what did it for me was Anthony my plumber 10/10 would recommend

  • Review 144 (2024-06-20 - Rating: 5)

    Joe was great. Personable and gave us tips to keep the drain clear in the future. So glad Roto-Rooter is 24/7. Definitely saved our butts!

  • Review 145 (2024-05-25 - Rating: 5)

    Joe came on the Saturday of Memorial Day weekend. We were having wedding at my sonā€™s house and had a drain backup. He was so kind and considerate and took care of the problem during the reception! We were so grateful for his cheerful attitude and considerate help!

  • Review 146 (2024-10-05 - Rating: 5)

    Anthony the technician came out, fixed the issue with the clog pipes. Kind very professional and all-around knowledgeable about what issues that needed to be addressed!

  • Review 147 (2024-08-29 - Rating: 5)

    Sam was great! Professional and efficient. He truly knew his stuff.

  • Review 148 (2024-05-02 - Rating: 5)

    Anthony did a fantasric job. The work was completed promptly and professionally. Thank you.

  • Review 149 (2024-05-12 - Rating: 5)

    Anthony was amazing. Approachable very through took time to explain. Arrived on time. Excellent communicator. Will request him by name next plumbing need I have.

  • Review 150 (2024-09-20 - Rating: 5)

    The technician (Anthony)was straight forward with what he thought costs would be and did a very good job

  • Review 151 (2024-10-03 - Rating: 5)

    Joe was awesome and very professional! Will be using him in the future for sure.

  • Review 152 (2024-09-02 - Rating: 5)

    Anthony was amazing and was able to come right away when we needed help!

  • Review 153 (2024-07-27 - Rating: 5)

    Anthony was great! Professional and efficient. Job was done well and in a timely manner.

  • Review 154 (2024-01-01 - Rating: 5)

    Nate was so very helpful and a trooper for helping me with a messy job as we rang in the new year. He explained everything to me with great detail as I am a new home owner in a very old house, with a lot to learn. I am thankful for the 24 hour service. Not sure how I could have waited until normal business hours. The price was appropriate for the job. For a yucky situation, I feel really good about the outcome and with the service. Thanks Nate!

  • Review 155 (2024-05-15 - Rating: 5)

    Anthony was very helpful and honest about our plumbing issue. Recommended services and even had his supervisor come by to help. Will definitely be using them in the future

  • Review 156 (2024-07-07 - Rating: 5)

    Anthony did a great job. Really good customer service. I highly recommend him.

  • Review 157 (2024-09-28 - Rating: 5)

    Really good and reliable service and the tech Sam was really good at his job thank you

  • Review 158 (2024-06-13 - Rating: 5)

    Sam came out when promised, he and Jordan were professional, knowledgeable, polite, and friendly. Great service, would use again and recommend. Thanks :)

  • Review 159 (2024-05-25 - Rating: 5)

    Scott, my tech was awesome. Friendly, courteous and knowledgeable. He was thorough and left my basement clean and tidy. He explained the work before doing it and executed the work with precision and care.

  • Review 160 (2024-06-22 - Rating: 4)

    Great service overall and satisfied. The knowledge the tech (Joe) had was great.The pricing however was hefty. However, pleased with everything else.

  • Review 161 (2024-09-16 - Rating: 5)

    Joe is the best ! Deserves a raise with how knowledgeable he is ! Iā€™d give more than 5 stars if I could

  • Review 162 (2024-12-24 - Rating: 5)

    He was kind, thoughtful and took care of my issues promptly

  • Review 163 (2024-03-02 - Rating: 5)

    Being a business owner I know how an employee should be to my customers. Anthony is very customer oriented very professional he gives his undivided attention to you. And he is a problem solver and looks for solutions. Excellent employee. His attitude will take him far. Thx Again Anthony! Mike Weber

  • Review 164 (2024-08-29 - Rating: 5)

    Anthony was very professional and did a great Job much appreciated

  • Review 165 (2024-12-02 - Rating: 5)

    The person who fixed my toilet did it well and pretty quickly. I appreciate that.

  • Review 166 (2023-11-03 - Rating: 5)

    Cory was very knowledgeable and professional. He took his time to diagnose the issue and explained to me what he was doing throughout the process. He even gave me some tips on preventative maintenance to keep the drain from backing up again. Great service and arrived only a short while after calling. Thank you!

  • Review 167 (2024-03-15 - Rating: 5)

    Anthony came out and did an awesome job! Got the issue resolved in timely manner and was very respectful and personable! Wouldnā€™t hesitate to call again!

  • Review 168 (2024-02-04 - Rating: 5)

    Anthony was absolutely fantastic. He was very knowledgeable and did a great job of analyzing my situation and figuring out how to address it, and also educating me about how to help avoid problems in the future. I was very fortunate that he was the representative that was assigned to me, and heā€™s a great ambassador for Roto-Rooter

  • Review 169 (2024-08-27 - Rating: 5)

    Anthony did a great job, very happy with his service.

  • Review 170 (2023-09-15 - Rating: 5)

    Excellent experience. Even though it was almost midnight, the tech (Cory) showed up in 30mins after we called. I had an extremely odd main configuration running to the sewer, but the tech didnt give up and was able to figure out how everything was setup. He even had to chip the clean-out cap out of the concrete, but he took care of it with no complaints. Great guy, great experience. Very satisfied with my decision to make the call.

  • Review 171 (2024-03-10 - Rating: 5)

    Anthony did a great job at attempting to clear a drain, unfortunately the problem was more than his tools and equipment were able to handle. Luckily he was able to contact another tech and schedule an appointment quickly and promptly to resolve the situation.

  • Review 172 (2024-10-06 - Rating: 5)

    Response was quicker than quoted, work was done quickly and very professionally.

  • Review 173 (2024-01-04 - Rating: 5)

    Anthony came out to clear a clogged mainline. He was very thorough and detailed. He talked me through the cost was very pleasant and kind, didnt judge. Would recommend, as all of the employees are a pleasure to encounter.

  • Review 174 (2024-07-13 - Rating: 5)

    Joe was amazing! He was very quick in solving the problem and was such a gentleman to work with. Thank you!

  • Review 175 (2024-01-24 - Rating: 5)

    Anthony was very knowledgeable, patient and kind! They were able to fix the drain in the basement! They were even able to give us some quotes for the pipe that is connected to the city which apparently they donā€™t fix(Independence).?.?.? Thank you again Anthony and Drew for all you both have done!

  • Review 176 (2024-06-28 - Rating: 5)

    I called about an issue with my shower drain, and Anthony came out and had the problem resolved very quickly! He was professional and got the job done.

  • Review 177 (2024-08-28 - Rating: 5)

    Anthony did great work, he was very thorough and professional.

  • Review 178 (2023-12-19 - Rating: 5)

    Corey did an amazing job! They were able to quickly identify my issue and inform me how to correct it. I am always nervous about getting service work completed, but I will 100% be returning to Roto-rooter if I need work done again!

  • Review 179 (2024-04-11 - Rating: 5)

    Anthony and his colleague were both very professional, personable, kind, friendly, and helpful. They didnā€™t try to swindle us which I unfortunately have seen happen before. But once you find a plumber or plumbers doing honest work, you build trust and you know who you will call the next time you need help from professionals. Will definitely recommend to anyone in need of plumbing work. 5/5 thanks for your help!!

  • Review 180 (2024-08-14 - Rating: 5)

    Prompt and arrived on time. Needed a spigot replaced. Was told due to way it was, needed replacement. Explained what would need to be done and the cost. Had to pass due to the cost.

  • Review 181 (2024-07-12 - Rating: 5)

    They were very friendly and knowledgeable. Helped us out a lot. Great service

  • Review 182 (2024-08-09 - Rating: 5)

    The technician Anthony was amazing very good at his job and explains everything to you.

  • Review 183 (2024-03-30 - Rating: 5)

    Had Anthony come out to look at our problem. He inspected the problem area and listened to my explanation before getting started. Anthony was very professional and explained his professional opinion and how things that i didnt understand worked. 5/5 Great Service

  • Review 184 (2023-12-25 - Rating: 5)

    We had a clogged main drain on Christmas Eve, yikes! Lucas came and saved the day! Amazing service from an outstanding technician. He was prompt, courteous and so professional. Once again thank you Lucas for taking care of our problem efficiently and quickly!

  • Review 185 (2024-08-16 - Rating: 5)

    Used for a drain cleaning. Effective in clearing the clog and diagnosing the root cause with plenty of options to resolve. Would use them again.

  • Review 186 (2024-12-19 - Rating: 5)

    Anthony, best technician ever!Efficient informative servi

  • Review 187 (2024-09-06 - Rating: 5)

    Sam was very friendly and did a great time taking care of our issue.

  • Review 188 (2024-06-25 - Rating: 5)

    Anthony was very professional, Informative and honest! He gave me tips after the appointment on the drains and keeping them clog-free.

  • Review 189 (2024-06-21 - Rating: 5)

    Anthony was very nice! Very pleased with our service! Very friendly and fast service! Cleaned everything up when done.

  • Review 190 (2023-12-22 - Rating: 5)

    Anthony was efficient, friendly, and gave overall excellent service.I am very impressed with his level of knowledge and the professionalism he carried himself with even for our late night appointment.Would absolutely recommend Anthony if you ever have a plumbing emergency!

  • Review 191 (2024-12-06 - Rating: 5)

    Expensive but good service. You get what you pay for. The tech was informative and honest. He laid out a clear road map for fixing our issue which gave us peace of mind. Call them out and they will get down to the bottom of things.

  • Review 192 (2024-02-10 - Rating: 5)

    Anthony was very helpful! He explained everything he was doing and answered all my questions. Ended up being an easy fix, but he professional got it fixed and got our pipes flowing again. Thank you, Anthony!

  • Review 193 (2023-12-11 - Rating: 5)

    Having a surprise back up on a chore filled Saturday afternoon was an absolute nightmare on our busy day. Anthony was able to come out in about an hour after reaching out to Roto-Rooter, and was was incredibly professional and helpful. He explained everything clearly and was able to fix our blockage quickly. He was so kind! We will absolutely be using Roto-Rooter again if we see any problems and recommending them to everyone!

  • Review 194 (2025-01-03 - Rating: 5)

    Great services and very professional. Fixed my clogged toilet immediately assessing the root cause.

  • Review 195 (2023-09-09 - Rating: 5)

    I scheduled an appt for 12-2 today, then had to reschedule for later. Rescheduling process was simple, gentleman was friendly on the phone. Luke arrived shortly after 4 (rescheduled time), fixed the issues, and took the time to return the cabinet under the sink to how it was before. He also made sure all my questions were answered. Overall great, fast service.

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