Knight Air Conditioning & Heating Co.

Located in Lawrenceville, Georgia

Address: 305 Petty Rd, Lawrenceville, GA 30043, United States

Phone: +1 770-979-2211

Rating: 4.7

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2019-07-13 - Rating: 5)
Have used Knight for years. Had a new Trane heat pump installed Dec. 2012. Had tune-up July 2019. Tech was on time and very efficient. We are always happy with their service.

Review 2 (2019-03-26 - Rating: 5)
Thomas Muller did a very thorough semi-annual inspection and servicing of the HVAC unit. He was friendly, courteous and respectful of the home. The office did call to let me know the tech was running behind schedule, but still arrived within 20 minutes of the latest time window. I will have to say that a 5 hour time window seems a little too long to wait for a scheduled visit. I have been a customer of Knight AC & Heating for 20+ years and always had a good experience. One thing Ive noticed changing since the merger with Casteel is that technicians now recommend non-essential add-ons to the system, some of which may be beneficial, but some seem a little over the top to me. Also, it seems they could offer a better discount on the labor if those services were performed while the technician is here anyway on their semi-annual inspection without having to make another trip. But I still feel like they do a very good job of inspecting and servicing the unit, which gives me peace of mind and is worth the annual fee.

Review 3 (2017-07-28 - Rating: 5)
Knight Ac has been awesome. I love how the tech who finds the problem fix the issue. The customer service aspect of their company is far ahead of most. They invest in their employees who stay, who in return give that back to the customer. Great job!

Review 4 (2019-04-05 - Rating: 5)
Knight A/C has always preformed outstanding work for my family! On the last visit, Tom kept the tradition of their professionalism alive. I never worry as long as they are taking care of us. Very thorough work!

Review 5 (2019-03-19 - Rating: 5)
Tom our tech was top notch. He took the time to explain the inspection process, went into detail his findings and was able to take care of the replacement part same day. A company with integrity.

Review 6 (2017-12-20 - Rating: 5)
The blower motor on our furnace went bad on a Friday night in December. Monday morning I called Knight, and within 8 hours they had ordered, received, and installed the part. What else is there to say. Great responsiveness to our emergency. Thanks Knight !

Review 7 (2018-10-02 - Rating: 5)
Love this company. Always did excellent work, no matter a maintenance call or repair. Never pressured me to fix something if a part going bad. They always provided great service. Hope these guys stay around!

Review 8 (2018-10-28 - Rating: 5)
Emergency repair request for my 85 year old mother. Repairman at Moms house within 3 hours of my call. Service Tech Jason was kind, professional, efficient and informative.

Review 9 (2019-01-30 - Rating: 5)
Knight service personel and customer service agents are always courteous and knowledge. I trust them when they make suggestions but they also do not push the point in try to provide additonal services or products. I would highly recommend them for all your heating and AC needs.

Review 10 (2019-07-15 - Rating: 4)
The technician was courteous and knowledgeable. However, the appointment that was made for over a month and on a Saturday. I never had to wait nearly that long with Knight.

Review 11 (2016-08-12 - Rating: 5)
Arrived at the earlier end of the time window and was courteous and professional. Made sure everything worked right and didnt try to upsell me, and charged fairly. Would definitely recommend and use again!

Review 12 (2019-07-09 - Rating: 5)
An issue with my air conditioner caused it to stop cooling. The technician came out and found the problem quickly, replacing the defective part. Everything was handled quickly and I am very pleased (and cool).

Review 13 (2019-07-12 - Rating: 5)
Zabed is the best HVAC tech we have ever had call on us. He is thorough, technically competent, and explains what he is doing. He also does what is best for the customer, which is refreshing.

Review 14 (2018-12-08 - Rating: 5)
Tom Thompson has been our technician for years and has always provided outstanding and excellent service in a friendly and professional manner. Outstanding!

Review 15 (2018-12-21 - Rating: 5)
The technician Germaine arrived on time and was courteous and professional. He identified a new problem and did the routine service on my furnace.

Review 16 (2019-01-30 - Rating: 5)
I have used Knights for 15 years and have had no problem that was not resolved quickly and correctly. Great company.

Review 17 (2019-07-10 - Rating: 5)
Ive been using Knight for about twenty years for my semi-annual inspections of my HVAC. Excellent company to deal with.

Review 18 (2016-05-23 - Rating: 5)
Thanks for the awesome checkup this afternoon. The tech was friendly and knowledgeable. He advised me on his findings and made solid recommendations.

Review 19 (2019-11-06 - Rating: 5)
Casteel services our heating and air conditioning. They took good care of my grandparents and now us since we own their old home.

Review 20 (2017-08-26 - Rating: 5)
My family has used these guys for 20+ years. They are excellent hands down the best AC and heating company I know of.

Review 21 (2019-04-02 - Rating: 5)
I have used Knights contract maintenance service for years and recommend them to any home owner.

Review 22 (2018-11-29 - Rating: 5)
Roland was very professional and got my heating up and running great in no time at all..

Review 23 (2018-08-31 - Rating: 5)
Greg , my tech did a great job and found and solved problem. Highly recommend their service.

Review 24 (2018-11-08 - Rating: 5)
Tom has been taking care of our heat and air for many years. I know he will take care of any problem we have.

Review 25 (2018-09-26 - Rating: 5)
Tim was helpful and helped solve a complex problem and we ended up very happy with the solution.

Review 26 (2018-12-13 - Rating: 5)
Always get excellent service from Knight, Paul the serviceman kept up there standard very well!

Review 27 (2018-10-29 - Rating: 5)
Been with Knight for years!! Service is exceptionally great and Jason does a great job!

Review 28 (2019-01-12 - Rating: 5)
Zabed provided excellent service and he treated us with respect and honor.

Review 29 (2019-07-09 - Rating: 5)
Had for over 10 years. Good people and service is excellent.

Review 30 (2019-02-20 - Rating: 5)
Great service, they communicate well and are always on time.

Review 31 (2019-01-04 - Rating: 5)
He is Very professional, knowledgeable and prompt over the years

Review 32 (2018-08-31 - Rating: 5)
Knight is an excellent A/C service company. The owner Joel is very professional and thorough when estimating a job. He makes the process a lot easier. Michael the service tech was on time, and very personable. He explained every step of his inspection and in such a way that I could easily understand. Mike is a definite asset to the company.

Review 33 (2019-02-27 - Rating: 5)
You wont find better, or more thorough service. They deserve their Best Pick rankings. Genuine. personable and warm old school service. They treat you like family and do excellent, top notch work.

Review 34 (2017-03-10 - Rating: 5)
Joel with Knight AC and Heating came out and gave us an estimate on replacing our units and installing a zoned system. the price we were quoted was little bit more than others we had come out and give us an estimate. The reason why we chose Knight was the fact that he was very knowledgeable and that he took the time to sit and explain as well as listen to us, He also went thru and measured the length of our ductwork. Which none of the others did and recommend that we downsize our tonnage because of zoning that this would be more efficient. Since that initial install we have had many questions on how to operate it. All the techs including Joel who is the owner have been nothing more than fabulous. They have always been very polite and professional. We also have their yearly service plan. They have always been there for us no matter what. If you someone who will not abandon you after the install go with Knight AC you can really count on them. We do and have not been disappointed. Thank you Knight AC for always being there. Steve K.