Drain Works Plumbing and Heating, LLC

Photo of Drain Works Plumbing and Heating, LLC

Located in Laurel, Maryland

Address: 3036 Shoreline Blvd, Laurel, MD 20724, United States

Phone: +1 301-437-1939

Rating: 5

Services

  • Online estimates
  • On-site services
  • Appointment required
  • Credit cards

Categories

  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-18 - Rating: 5)

    True professionals, super impressive and I very highly recommend. I reached out with an emergency - no hot water in our tenants home. Jorge managed to squeeze this in, same-day. He quickly diagnosed the issue and gave me very transparent information about each option I had. He did not push me one direction or another, even though of course one option was more expensive. He was super respectful of my decision. I ended up choosing a new water heater over repair for various reasons. Yet again, these guys managed to get that done almost immediately - very next morning, working with great flexibility with our tenants schedule.Throughout the whole process, Jorge was kind, gracious, helpful, and very knowledgeable and professional. He took the time to explain everything to me and I never felt rushed. Its not everyday you get so lucky to work with a team like this. Couldnt recommend more.

  • Review 2 (2024-04-17 - Rating: 5)

    Jorge did a fantastic job. He quickly came out to provide an estimate and gave me a very competative bid. He got the new tank and was out the very next morning to swap it out. He communicated his arrival time and was on time. He was courteaous, his work was high quality and he took care when removing the old tank and brining in the new one. He is also a nice guy and was pleasant throughtout the service call.I reccomend Jorge and Drain Works Plumbing for your plumbing needs. I have only been in the DMV for a few years, but Jorge is now my go-to choice the next time I need to call a plumber. FIVE STARS!

  • Review 3 (2024-11-14 - Rating: 5)

    Jorge from Drain Works is an excellent plumber!We had a continuing water pipe problem that another plumber couldnt fix (yet charged us a lot for his attempts).Jorge diagnosed the issue, took the time to explain the problem to us, suggested several ways to fix it, resolved the issue, and gave us a year-long warranty. The cost is fair, and the overall experience is amazing!

  • Review 4 (2024-10-31 - Rating: 5)

    Jorge is top notch! I had a pipe leak in my outdoor storage shed. He not only fixed it but advised me on winterizing my outside pipes and walked me through it, which I really appreciated. Hes professional and very knowledgeable. This is the second time Ive called on Drain Works. I highly recommend them for any plumbing needs. Gracias, Jorge!

  • Review 5 (2024-10-29 - Rating: 5)

    I needed to replace my under-sink garbage disposal which was leaking into the underneath cabinet. Jorge was able to come that day, which was great since we couldnt use our kitchen sink. Jorge was courteous and knowledgeable and replaced the unit quickly at a reasonable charge. I highly recommend this company.

  • Review 6 (2024-08-26 - Rating: 5)

    Jorge Gomez is an outstanding plumber who is knowledgeable, professional, and personable. He provides dependable, high-quality service, and his prices are more than reasonable.I highly recommend Jorge and Drain Works Plumbing. I am completely satisfied with the work that he has done for me and will continue to call upon him for all my plumbing needs.

  • Review 7 (2024-08-30 - Rating: 5)

    A coworker recommended Jorge to me. He answered my message within minutes and scheduled a visit for the next day. He let me know when he would arrive, wore shoe covers in the home, told me what he was doing to resolve our highly resistant clogged sink and gave me a significant discount on a side job replacing a bathtub/shower faucet. He even informed me how to make the faucet work better and longer. Jorge was very professional. His bill, which he explained beforehand was very reasonable. I would use his services again.

  • Review 8 (2024-07-10 - Rating: 5)

    I had an outstanding experience with Jorge! From start to finish, the service was top-notch. he arrived on time and was extremely professional throughout the entire visit. Jorge was very knowledgeable and took the time to explain what was wrong with my system and what needed to be done to fix it.I appreciated the attention to detail and the commitment to quality service.Thank you for a job well done!

  • Review 9 (2024-12-11 - Rating: 5)

    Jorge was punctual and professional. He charged a competitive price to replace my garbage disposal and worked quickly and thoroughly. Id hire him again for plumbing work.

  • Review 10 (2024-10-18 - Rating: 5)

    As always, Jorge was timely, and took care of the fireplace right away. Its not the best on the market (builder installed). Jorge has found a way to make it efficient, and continues to keep it going. 10/10 would recommend.

  • Review 11 (2024-07-11 - Rating: 5)

    Jorge from Drain Works has completed plumbing work for us on several occasions. We have always been pleased with his work. He is professional, polite and knowledgeable in his field. We highly recommend him!

  • Review 12 (2024-12-31 - Rating: 5)

    Drainworks has been fantastic. Jorge is very professional and his workmanship is top notch.

  • Review 13 (2024-07-10 - Rating: 5)

    Great service. Jorge came prepared for the job. Even when he thought the solution wasn’t possible he stayed and persisted in trying to fix the problem. He explained every step clearly and was able to drain the AC condensation pipe after figuring out a quick solution.He was helpful, knowledgeable, and friendly when solving the issue.

  • Review 14 (2024-10-21 - Rating: 5)

    Outstanding and prompt service. I called in the early afternoon with an emergency issues, and Jorge was able to complete the work by early evening.

  • Review 15 (2024-04-03 - Rating: 5)

    If I could give 10 stars I would! Jorge from Drain Works is excellent. He arrived right on time, performed a service for a gas fireplace to ensure that it was in working order. As a real estate agent, knowing excellent technicians that I can share with my clients is imperative! I will look forward to giving Jorge business and you should too!

  • Review 16 (2024-08-21 - Rating: 5)

    UPDATE Aug 21 2024: Today was Sump pump install day! Jorge arrived on time , and all went well. Easy to see why neighbors in our area highly recommended him. 2 thumbs up!!UPDATE Aug 14 2024: Jorge stopped by to look at my sump pump and explained some possible issues and then gave me a very reasonable quote to address the issues. Explained it in an easy to follow manner. Highly recommend2nd time using Drain Works for our gas fireplace and once again great service. Prompt replies to my email, appt was easily set, the tech Jorge arrived on time and was very professional. Nice to do business with a company like Drain Works

  • Review 17 (2024-01-24 - Rating: 5)

    Jorge is truly the best. I had communicated with him the day prior to his attendance and he research our unique toilet and replaced the needed part the very next day. His follow up communication and attention to detail is incredible! If I have any other issues (hope not) with our plumbing, he will be on speed dial.

  • Review 18 (2024-02-29 - Rating: 5)

    Called and spoke with Jorge Gomez on February 28 regarding the replacement of my 50 gal tank gas water heater. I originally reached out to my company that handles my HVAC but they no longer handle water heaters in my area. After some research came across Drain Works plumbing and heating. Jorge requested I send him pictures of my water heater. Once he received the pictures he came back with a quote. I was surprised that he was able to install the water heater the next day. I was given a window between 9 and 11am. Received a text they were on the way.He arrived around 9 with another employee and by 1PM all was done. He would have been finished earlier if a bracket wasn’t needed from Home Depot. Jorge is very professional and you can tell he honestly cares about his work and customers. Would definitely recommend this company for your plumbing and heating needs 😊

  • Review 19 (2024-06-25 - Rating: 5)

    Working with Jorge was a great experience. He was knowledgeable, fair, and very honest. These are ideal qualities when you have unexpected plumbing issues arise.

  • Review 20 (2023-12-13 - Rating: 5)

    Jorge lived up to my high expectations and even exceeded them. He was everything that one looks for in a plumber. Honest, caring , trustworthy, and knowledgeable. He is very competitively priced and, he even repairs gas fireplaces! Who knew? I told him that I was in a hurry to get my fireplace repaired and he was able to order the parts that I need on the same day as the estimate. Talk about great service! If you’re looking for a great plumber, who loves what he does then look no further than Jorge at Drain Works! He’s the BEST!

  • Review 21 (2024-06-04 - Rating: 5)

    Jorge rocks. We were stumped with a condensate drainage blockage, and after snaking, vacuuming and pumping air through, we were ready to give up. Jorge came up with an alternative suggestion that solved our issue in 0.5 seconds. His professionalism and dedication to service are outstanding.

  • Review 22 (2024-08-29 - Rating: 5)

    Jorge is honest, reliable and I would recommend him for any of your plumbing needs. If I could give more than 5 stars I would.

  • Review 23 (2024-09-17 - Rating: 5)

    Jorge was incredibly responsive and very fair priced. This is the second time I have used Drainworks and they are the BEST

  • Review 24 (2023-05-23 - Rating: 5)

    Jorge was like an artist with our pipes. He made small adjustments to leaky valves that wed dealt with for years -- and now they all work perfectly.Not only did he resolve our issues but he took the time to educate us on how to service them in the future -- and what we can do around the house to take care of the plumbing. Couldnt recommend his work more.

  • Review 25 (2023-12-14 - Rating: 5)

    The technician, Jorge Gomez is very professional and provided important information which would give the best usage and quality of our gas fireplace. He fixed the issue in a timely manner.... very efficient.Thank you, Sir. Gomez it is always a pleasure doing business with you. Same time next year for service. :0)

  • Review 26 (2023-04-03 - Rating: 5)

    I had an excellent experience using Drain Works Plumbing. Jorge was very friendly and knowledgeable! He showed up right on time and fixed my leak with no problem. He even gave me some tips on how to prolong the life of my plumbing which was much appreciated. I would highly recommend him!

  • Review 27 (2024-04-07 - Rating: 5)

    If youre in need of some plumbing work, I would definitely suggest checking out Drainworks Plumbing. Mr. Gomez was incredibly efficient and did an excellent job fixing my leaky sink on short notice. I will definitely be using his services again in the future and would highly recommend him to anyone looking for a reliable plumber.

  • Review 28 (2024-05-16 - Rating: 5)

    My experience with Jorge was great.He made sure that we understood what he was doing every step of the way. The install was done in a timely manner and he didnt leave a mess behind.

  • Review 29 (2023-12-05 - Rating: 5)

    We had a service call last week. He was very fast in his response to me, and a fast response to my house. We disused a new gas log insert.I signed the contract and in less then a week. I had my new gas log fire place in and warming the house. Jorege has excellent customer service skills. I would recommend him for any plumbing needs.

  • Review 30 (2023-10-12 - Rating: 5)

    I am so happy with the service from Drain Works. Jorge was super responsive, fixed my issue while explaining everything that was going on, and helped me address something else in my house that turned out to be a quick fix. I would DEFINITELY recommend Drain Works and will be using them again in the future!

  • Review 31 (2024-02-07 - Rating: 5)

    Drain Works is a lifesaver! Jorge saved our basement from flooding with an efficient bypass, has diagnosed and fixed many problems, and installed new hardware throughout our old house. He’s become like a family friend — even remembers my son’s name after a year! Everything from quick response and dispatch time to reliable and reasonably priced repairs keeps Jorge and Drain Works on top of our emergency list. I wish all contractors were this good. Thank you Drain Works!

  • Review 32 (2023-11-08 - Rating: 5)

    Jorge showed up on time. He gave a clear explanation of what he was doing and how long it would take. He was friendly and very personable. I would highly recommend Drain Works plumbing and especially Jorge.

  • Review 33 (2023-10-27 - Rating: 5)

    Jorge Gomez of Drain Works Plumbing was prompt, responsive, thorough, clear in his explanations, knowledgeable, and friendly. Just found our new plumber to replace our former plumber, who is now doing more specified work. So nice to meet you, Jorge!! Kind regards, Jeannie and Siena

  • Review 34 (2024-06-04 - Rating: 5)

    Jorge is knowledgeable and thorough. He’s come out several times and I feel comfortable and confident in his recommendations and work. Highly recommended.

  • Review 35 (2023-08-11 - Rating: 5)

    Called Drain Works Plumbing for a toilet that we suspected was causing a larger leak. Jorge was our plumber, and he was fantastic. He was professional, thorough, and really easy to work with. Would highly recommend Drain Works and *especially* Jorge if you need plumbing help.

  • Review 36 (2024-02-13 - Rating: 5)

    Every time I work with Jorge, I am more and more sure that I couldnt find a better plumber: he and his team are professional, prompt, pleasant to work with... honest with their advice and thoughtful of their customers.I would use them again, and recommend them, in a heartbeat.

  • Review 37 (2024-07-08 - Rating: 5)

    Jorge was working in a timely manner. He examined what needed to be done and went out to get appropriate materials and came back as promised.

  • Review 38 (2022-12-30 - Rating: 5)

    Ive used Drain Works in the past and always had a positive experience. I was so grateful when my PR valve been to leak and Jorge was able to come out to look at it so quickly, and schedule to have it fixed quickly too! Highly professional, skilled, and gracious. 10 out of 10, would highly recommend Jorge and Drain Works for future plumbing needs!

  • Review 39 (2024-04-23 - Rating: 5)

    Jorge always comes through. Ive used Drain works a couple of times now and I appreciate Jorge’s expertise. He and the team are great to work with.

  • Review 40 (2023-02-16 - Rating: 5)

    Drain Works is my go-to for all plumbing and gas fireplace issues. They have worked on my assorted plumbing repairs for a number of years. Always prompt and courteous. They are competent and reasonably priced. I have recommended them many times to my friends and neighbors.

  • Review 41 (2023-10-13 - Rating: 5)

    Can’t say enough positive about Jorge. Super quick, really informative, fair pricing, and really kind! This was our second call with him and he even remembered me. Not the king of personal attention you would expect from the big companies. Loved the service. Highly recommend!

  • Review 42 (2022-01-10 - Rating: 5)

    Jorge came to repair our gas fire place. He emailed in the morning that he could arrive a little earlier than initially planned, he was easy to talk to and very nice, he explain things to us and the charge for his work was very reasonable. We are now going to use Drain Works for all our gas fireplace maintenance/repairs. Based on this experience with our fireplace we will consider using Drain Works for any plumbing issues we might have.

  • Review 43 (2022-09-13 - Rating: 5)

    I was very pleased with the service I received! Drain Works Plumbing and Heating was able to schedule a next day appointment to resolve my issue. The technician, Jorge, was very kind and helpful. He worked efficiently and was patient when explaining the condition of my plumbing and the longer term repairs I will need to make.

  • Review 44 (2023-05-07 - Rating: 5)

    Drain Works installed a new gas water heater for us. The owner knows his stuff and gave honest advice which was in my best interest, not his. You can tell when someone is straight with you and Drain Works was certainly practical in their approach. I found other companies willing to do the job cheaper but when looking at their proposals they are simply buying something from Home Depot and slapping it in place. Drain Works deals with quality water heaters and the final project was well executed, with well done plumbing lines. Dont hesitate to call them and you will quickly see for yourself why I gave them 5 stars.

  • Review 45 (2023-06-02 - Rating: 5)

    Always an amazing experience when I use Drain Works! My family has used them for several years to fix many different plumbing issues. They are very professional, knowledgeable, and fairly priced! I highly recommend this company and appreciate the timing and quality of the service!! I called in for a clogged kitchen sink and he was able to come the next day to solve the issue. Thank you so much!!

  • Review 46 (2022-05-06 - Rating: 5)

    Jorge was friendly and professional. He quickly diagnosed a failing pressure reducing valve which was the cause of water hammer. He was able to get the part and work me in the next day. He showed up on time and completed the job quickly and professionally. He even threw in a military discount to boot. Outstanding service from scheduling to billing. I will definitely recommend Drain Works to friends and family.

  • Review 47 (2023-05-08 - Rating: 5)

    I had a leak and didn’t know where it was coming from, Jorge came out diagnosed the problem in a timely manner, gave a price that I think I wasn’t taken advantage of ( real professional). I would highly recommend him. His knowledge and workmanship was excellent !!!

  • Review 48 (2022-06-28 - Rating: 5)

    Jorge came out to look at a small issue with my outdoor spigot leaking. He arrived on time and was extremely professional. He respectfully wore a mask and put booties on when entering my home.He offered a simple, cheap solution that I could do for $5 myself instead of spending $600+ to do an entire job that would have been overkill.Jorge was honest, punctual, and professional. If I ever have a real issue that needs work in the future, I know I can trust Jorge to take care of it.

  • Review 49 (2024-03-18 - Rating: 5)

    Jorge came on time, did the work with excellence and honored the price even though he had to go and get a special tool to get the cartridge out.

  • Review 50 (2021-12-22 - Rating: 5)

    I needed my gas fireplace fixed (it was not lighting up). I checked with several companies and Drain Works was the most responsive and had the lowest first visit fees.Their service person, Sandy Duran, showed up on time, was very professional, was skilled and quickly fixed the issue.I am very very happy with their service and will use them again if required.And thank you Sandy - you are super :-)

  • Review 51 (2023-05-23 - Rating: 5)

    My HOA requires a Master Plumber change the sprinkler system Backflow Valve every 5 years. Jorge was knowledgeable and knew exactly what I needed. He was pleasant, quick and on time. I highly recommend him for any plumbing need.

  • Review 52 (2023-10-26 - Rating: 5)

    Jorge is outstanding! Extremely professional and great customer service. This is the second time he has come to perform repairs ( garbage disposal first time) and would definitely use Drain Works again.

  • Review 53 (2022-10-26 - Rating: 5)

    I was helped by Jorge who came to my apartment to fix a water heater leak. He was able to quickly figure out the problem and came back the following day with all the parts to fix the leak. He was done in about 30 minutes, and afterwards helped me fix my sink P-trap which was also leaking. Very helpful and professional, would call Drain Works again and recommend to anyone!

  • Review 54 (2021-11-02 - Rating: 5)

    Jorge was great! He was very professional and responsive. He walked me through the issues with my hot water heater and garbage disposal and provided cost effective options. Overall very satisfied with their work. I strongly recommend them!!

  • Review 55 (2021-09-27 - Rating: 4)

    Jorge and Sandy did an excellent job of replacing a broken pump which serves the radiators of my central heating system.Quick response, detailed up-front questions to establish what replacement pump is needed. Very quick booking of time and day. Estimate for works was 24% too low, but can be explained by the specific setup of my central heating system which required more work than estimated. They also replaced a thermocouple of the gas furnace. Overall a very good service.

  • Review 56 (2023-05-04 - Rating: 5)

    Jorge is great. He is very efficient and gets to the heart of the problem quickly. It tells me whats going on and gives a fair price always. I really trust him and highly recommend him to others.

  • Review 57 (2023-11-09 - Rating: 5)

    Easy to schedule appointments using their online tool. The technician was knowledgeable, personable and respectful of my home. He explained what he would be doing and gave me overview during and after he completed the job. I will continue to use them.

  • Review 58 (2022-11-21 - Rating: 5)

    The plumber was super professional. He thoroughly checked everything and had an objective analysis of the problem without trying to sell any unnecessary work. I just had one really bad experience with another plumbing company for a separate job. So I really appreciate Drain Works honesty and great price for the excellent service.

  • Review 59 (2024-04-09 - Rating: 5)

    Punctuality and professionalism. I have been contracting Drain Works Plumbing for over four years, and I’ve never had any issues whatsoever. Thank you and keep up the good work.

  • Review 60 (2023-04-07 - Rating: 5)

    Jorge was a delight to work with. He explained everything and made sure that we had a clear picture of what was going to happen. Thankfully he was able to fix the problem the same day. I’m so grateful! Should we have issues in the future I know who to call.

  • Review 61 (2023-11-16 - Rating: 5)

    Two visits by Jorge were super fast, on time, professional, and affordable. Im confident in Drain Works and will turn to them for any future plumbing needs.

  • Review 62 (2023-12-08 - Rating: 5)

    Jorge was amazing! Super friendly and knowledgeable and quick. Very good communication. Very trustworthy. Hard worker. I would recommend him to anyone!

  • Review 63 (2021-12-07 - Rating: 5)

    Service was performed on my gas fireplace. Everything from the initial call to get information, pricing and setting up an appointment was top notch customer service. The appointment was set in a timely manner with excellent follow up communication about arrival time. The technician was very professional, respectful and knowledgeable while performing the service. Highly recommend Drain Works.

  • Review 64 (2021-08-03 - Rating: 5)

    TOP NOTCH SERVICE!!! Jorge and Sandy from Drain Works are consummate professionals. They are both extremely respectful, courteous, polite, knowledgeable and friendly. I performed your typical online search to find a reputable plumbing company in our area to repair our tankless water heater. I decided to go with Drain Works based on their online reviews, and unquestionably Jorge and Sandy both lived up above and beyond their reputations! Within a very short amount of time both of them had the problem diagnosed and fixed! They explained each step of the plumbing operation very thoroughly and made sure that I understood everything taking place throughout the entire process. They were also willing to help teach me general maintenance as well as how to avoid running into potential problems in the future in relation to the operation of our tankless water heater! Without a doubt, I would highly recommend Drain Works for any of your plumbing needs!

  • Review 65 (2024-08-06 - Rating: 5)

    Excellent, prompt, and friendly service in declogging and cleaning and outdoor drain. Would definitely use again!

  • Review 66 (2023-12-20 - Rating: 5)

    Jorge came by on short notice to help with a clogged toilet. He did a little maintenance and found that no snaking was needed, which saved me quite a bit of money on the call. I will certainly will call Drain Works again for future plumbing needs.

  • Review 67 (2022-12-29 - Rating: 5)

    Jorge Gomez was very kind and professional. I am very pleased with the work. When plumbing issues come again, I will ask for Jorge. Excellent customer service!

  • Review 68 (2024-11-14 - Rating: 5)

    Jorge was awesome! knowledgeable, did a great job, on time…all around great experience and great guy. You’ll be happy you hired him!

  • Review 69 (2022-04-01 - Rating: 5)

    Sandy did a great job switching out the faucet and supply lines on my bathroom sink. His work was quick, tidy and efficient, and prices are very reasonable compared to what is charged in the area. Highly recommend them and would call on them again for future repairs.

  • Review 70 (2021-10-19 - Rating: 5)

    I was extremely pleased 😀 with Jorge! And even better was the fact that my husband, who is not as easy as I am to please was extremely pleased! He trusted the advice given by Jorge and was impressed with his knowledge. Thank you so much and we will definitely be following the advice given by Jorge at our consultation/appointment!

  • Review 71 (2021-10-06 - Rating: 5)

    Jorge patiently answered all my questions, offered an appointment next day, came on time with an advanced warning of arrival, great communication all around, wore shoe covers and masks all the time which I hugely appreciated, took great care not to scratch anything with their bulky machinery maneuvering in tight spots, cleaned everything. The toilet had to be removed for declogging but as a bonus I now have a properly installed sturdy toilet which used to be shaky. I asked to check another bathroom but they checked and didn’t see the need to do anything, didn’t try to sell an unnecessary service. Very happy overall.

  • Review 72 (2024-03-12 - Rating: 5)

    Rapid response, dependable service, fair pricing. Our family has counted on Drain Works to get the job done in the DMV for years.

  • Review 73 (2022-10-06 - Rating: 5)

    Phenomenal. Jorge is very professional, courteous, competent, and friendly. I would highly recommend Drain Works and plan to use call them first if/when the need arises.

  • Review 74 (2022-09-16 - Rating: 5)

    Jorge was great! Super communicative and timely. Would highly recommend and definitely planning to call Drain Works for future plumbing work.

  • Review 75 (2021-12-29 - Rating: 5)

    I love Drain Works! Sandy came to my home and fixed my Gas Fireplace which for years had issues. He knew Exactly what to do in order to fix these problems! He is very Knowledgeable. I would not hesitate to use DreamWorks again for either Fireplace or plumbing!

  • Review 76 (2023-10-25 - Rating: 5)

    They answered my panicked request immediately. Jorge was able to identify and remedy the problem very quickly. He could not have been more professional, helpful, and kind!

  • Review 77 (2023-12-31 - Rating: 5)

    Drainworks is the best plumbing repair service I have used in over 30 years as a homeowner. They are professional, on time, and so knowledgeable and helpful. I cant recommend them highly enough!

  • Review 78 (2024-10-21 - Rating: 5)

    Jorge was great! Have an honest assessment and agreed to come back same day to finish the work!

  • Review 79 (2024-06-17 - Rating: 5)

    Jorge was excellent! Explained everything, was very thorough and personable. Highly recommend!

  • Review 80 (2024-09-03 - Rating: 5)

    Jorge is terrific. He took one look at the toilet and knew the problem was a leaky supply line. Ten minutes later the line was replaced and the floor was dry. Jorge put the powder room back as he found it—except for the leak—and left the room immaculate. Hes a true professional and a very pleasant person.

  • Review 81 (2024-06-27 - Rating: 5)

    Pleased with the work and price. Also Jorge was very friendly and knowledgeable

  • Review 82 (2021-10-14 - Rating: 5)

    I called Jorge when I noticed the drain pan for my water heater was full. Sandy was at my door within the next 2 hours. The water turned out to be coming from my HVAC, but Sandy cleared the drain line to see if that would resolve the problem. To make a long story short, it took much longer than expected and required him to try to several different methods because of how the pipe was set up, but he didnt charge me any extra because of this. I will 100% use them again.

  • Review 83 (2022-08-30 - Rating: 5)

    Jorge arrived on time. Courteous and professional with booties and face mask on while entering the property. Did not try to up sale any items, prices were as promised with perks!

  • Review 84 (2022-02-03 - Rating: 5)

    The technician was very professional and provided excellent service. Also gave my wife and myself an education on what he did and the various parts of the fireplace. I will use them again and highly recommend the company.

  • Review 85 (2021-12-15 - Rating: 5)

    Technician was on time in servicing my gas fireplace. He was very knowledgeable, friendly and professional. I will definitely use them again if needed.

  • Review 86 (2024-03-05 - Rating: 5)

    Great service and fair pricing! This was a great plumber to work with and I would highly recommend using him!

  • Review 87 (2023-04-11 - Rating: 5)

    Jorge is amazing. Hes know his work and shows dedication to his job. Highly recommended!!

  • Review 88 (2021-11-15 - Rating: 5)

    Sandy was very professional and courteous, he was meticulous in his work. I would recommend him highly and will ask for him next time we have an issue. Great work!

  • Review 89 (2022-08-24 - Rating: 5)

    They were on time, courteous, and very responsive.Needed a small water pipe leak at a t-joint connector, but the work required opening the ceiling. I will get estimates or figure out how to do it myself.

  • Review 90 (2024-06-24 - Rating: 5)

    Fast, Reliable, Efficient. I highly recommend them and if I have another plumbing incident, theyll be the first company I call!

  • Review 91 (2023-04-13 - Rating: 5)

    Friendly and very helpful in figuring out what I needed. The online booking was east and they kept in touch with updates and arrival times. I’ve used them several times and never been disappointed! Highly recommend!

  • Review 92 (2021-12-20 - Rating: 5)

    As always, Drainworks Plumbing has come through again when needed. Professional, knowledgeable, friendly, responsive & quick. They will continue to be my go-to for all of my plumbing needs!

  • Review 93 (2023-02-16 - Rating: 5)

    Jorge was fantastic - taking the time to meticulously find the clogged drain and snaking multiple times to get the gunk out. Was expensive but got done. Thanks!

  • Review 94 (2021-11-08 - Rating: 5)

    Exceptional experience as technician who inspected my gas fireplace used COVID protocols, wore shoes protectors, actually listened to me, and provide understandable info on the condition and operation of the fireplace.

  • Review 95 (2023-05-25 - Rating: 5)

    The company was professional, prompt, and knowledgeable. Jorge provided photos of the work and explained exactly what was wrong and the fix.

  • Review 96 (2023-12-26 - Rating: 5)

    Jorge was great! Very responsive and professional. Would recommend him.

  • Review 97 (2021-09-29 - Rating: 5)

    Awesome service, great quality and very reasonable prices. Jorge is a great guy, who serviced and fixed out fireplace. Highly recommended.

  • Review 98 (2024-01-24 - Rating: 5)

    They were able to come the next day, very punctual, fixed the problem quickly and at a very reasonable price.

  • Review 99 (2024-04-23 - Rating: 5)

    The guys showed up on time. They explained the job. They completed what was supposed to be a two day job in one day.

  • Review 100 (2022-05-19 - Rating: 5)

    I was about to try and fix a shower faucet in the house I just bought and moved in to and found that my main water shut off valve wouldn’t move and it looked like it was made out of plastic so I was afraid it might break, so I called Drain Works. A human answered the phone and she was very helpful and scheduled a plumber to come take a look the next day. Jorge showed up right on time the next morning and checked the valve. It was a bit stuck, but he got it loose after a moment. I was worried that nobody else in my home would be able to shut it off in an emergency, so he quoted me for a replacement valve and installed it right away. The work was done very well and Jorge let me choose the orientation I wanted for the new valve, explaining the pro’s and con’s of each orientation.

  • Review 101 (2024-04-05 - Rating: 5)

    Excellent response time, excellent work and very friendly. I trust him and will use him again.

  • Review 102 (2024-06-24 - Rating: 5)

    Honest, efficient, good prices. I will 100% use them again.

  • Review 103 (2022-11-22 - Rating: 5)

    Jorge was extremely professional, personal be, and timely. great service for a great price. Would highly recommend!

  • Review 104 (2021-12-06 - Rating: 5)

    First, they called and asked if they could come early - and showed up when they said they would - very professional. The initial appointment charge is very reasonable. I would hire them again.

  • Review 105 (2023-09-26 - Rating: 5)

    Gas fireplace maintenance. Jorge is prompt and thorough in his explanations.

  • Review 106 (2024-06-05 - Rating: 5)

    Always a great experience with Drain Works! I receive excellent service and recommendations without breaking the bank.

  • Review 107 (2023-07-10 - Rating: 5)

    THE BEST PLUMBERS EVER! PROMPT, COURTEOUS, KNOWLEDGEABLE, WILLING TO EXPLAIN EVERYTHING AND OFFER VARIOUS SOLUTIONS. REASONABLY PRICED. JUST A DREAM COME TRUE. AND NO, I AM NOT A FAMILY MEMBER. IVE JUST HAD A LOT OF OVERPRICED, CRUMMY PLUMBERS OVER THE YEARS, AND THIS COMPANY IS AMAZING.

  • Review 108 (2023-04-10 - Rating: 5)

    The plumber was on time and spend almost 2 hours to fix the issue. I’m very happy with there service and quality of work.

  • Review 109 (2023-08-03 - Rating: 5)

    Super responsive and accommodating. Definitely would recommend for all plumbing needs.

  • Review 110 (2023-01-06 - Rating: 5)

    They were able to spot the issue with the leak and fix it within minutes. Very professional. You will not regret hiring them.

  • Review 111 (2024-08-06 - Rating: 5)

    Ive used Jorge from Drain Works many times over several years and I think he is terrific! I always get help quickly, the prices are fair, the work is good and Jorge is really easy to work with.

  • Review 112 (2023-12-15 - Rating: 5)

    Drain Works was wonderful I was so fearful to turn on my gas fireplace before, but not now!

  • Review 113 (2023-12-21 - Rating: 5)

    Drainworks has come through for me multiple times. I appreciate honest and hard working people.

  • Review 114 (2023-09-16 - Rating: 5)

    Jorge is an expert plumber and super nice man.

  • Review 115 (2024-05-21 - Rating: 5)

    My go-to for all our plumbing needs. Highly recommended and trustworthy.

  • Review 116 (2023-11-15 - Rating: 5)

    Jorge is an absolute professional! Our shower arm/shower head was bent so needed replacing. He gave us advice on purchasing and was also available as soon as the hardware arrived. We are SO happy with his work and our shower head looks and works great! The price was the best overall and we contacted a few other companies. Fair price, great service, you cant ask for anything more. I will definitely call Drain Works for all of my plumbing needs.

  • Review 117 (2023-08-03 - Rating: 5)

    Fantastic experience! Will work with them again if I need a plumber!

  • Review 118 (2022-01-27 - Rating: 5)

    Jorge was super knowledgeable and helpful in ensuring we had what we needed for our fireplace

  • Review 119 (2024-11-26 - Rating: 5)

    Great response, great service!

  • Review 120 (2024-03-18 - Rating: 5)

    Great experience and great service ..... would definitely recommend Drain Works .....

  • Review 121 (2021-12-09 - Rating: 5)

    We used them for servicing of our gas fireplaces. Extremely knowledgeable, professional, prompt service.

  • Review 122 (2022-12-16 - Rating: 5)

    The sink drain was clogged and Jorge helped break the clog. Looks to have been grease-related.

  • Review 123 (2024-01-22 - Rating: 5)

    Arrived on time and explain the work and the function of the item he was installing cleary so that a lay person can understand.

  • Review 124 (2023-10-06 - Rating: 5)

    Got a new pop up drain and replaced backflow valve. Diagnosed another potential problem. Good problem solving and helped find workable solutions. Reasonable rates and good efficiency. Would call again and recommend.

  • Review 125 (2022-11-11 - Rating: 5)

    Fantastic service. Fair and transparent pricing. Would recommend, and will be using again in the future.

  • Review 126 (2022-10-03 - Rating: 5)

    I like that Jorge explained things well. Also, it was easy to schedule work.

  • Review 127 (2023-02-16 - Rating: 5)

    He came when he said he would, he did what he said he would do and went out of his way to get the needed part and make sure it got installed the same day. Charged a competitive price. Very happy. Would highly recommend to others.

  • Review 128 (2023-06-28 - Rating: 5)

    I have used Drain Works a few times for various plumbing needs: a clogged garbage disposal, faucet install, shower diverter adjustments and a new toilet seal. Jorge was great to deal with, always on time and professional, and delivered great service. He is a pro plumber who does what he says and completes the job in the time-frame promised. Scheduling was very easy. You will not be dissapointed.

  • Review 129 (2022-12-12 - Rating: 5)

    The technician was very professional! He quickly diagnosed the issue and performed the service efficiently. He explained everything he did and offered helpful tips to avoid future problems. And he did all this for the price that was quoted when the appointment was made. Will definitely use this company again as needed.

  • Review 130 (2021-11-29 - Rating: 5)

    Had my gas fireplace serviced. Service was great and reasonably priced.

  • Review 131 (2023-12-07 - Rating: 5)

    Replaced broken faucet quickly and efficiently. Not cheap but was clear about the flat rate and then stuck to it. Knowledgeable and friendly. Showed up right on time.

  • Review 132 (2022-09-23 - Rating: 5)

    Jorge was prompt, sent text when he was on his way, and was able to quickly resolve my outdoor water bib issues without expensive removal and replacement. Cordial, polite and knowledgeable. Will definitely call him again for an upcoming kitchen garbage disposal replacement.

  • Review 133 (2023-02-06 - Rating: 5)

    Jorge was great. Very professional and he went above and beyond to do an excellent job. Couldnt be happier.

  • Review 134 (2023-03-29 - Rating: 5)

    Excellent. Jorge was very prompt, informative, and replaced the water heater the next day. Definitely recommend for any plumbing issues.

  • Review 135 (2022-12-02 - Rating: 5)

    Drain Works Plumbing was very helpful with the issue we had with our sink and garbage disposal. Both times that they have come out they have completed the work promptly and have provided explanations as to the work that they did and answered any questions we had.

  • Review 136 (2021-12-14 - Rating: 5)

    Sandy from Drainworks was super professional and fast. He got here on time, answered all our questions super politely and cleaned up after the repair. We will definitely be using this company again and request for Sandy! Definitely recommend You To ask for him!

  • Review 137 (2022-08-29 - Rating: 5)

    Sandy was next level - he was polite, on time, worked well and cleaned the job sites upon completion. highly recommend this company! thanks Sandy.

  • Review 138 (2021-08-03 - Rating: 5)

    Sandy was great! Very professional. Thanks!

  • Review 139 (2022-01-13 - Rating: 5)

    Jorge was AMAZING -- super responsive, thorough, and fixed our problem (a broken air admittance valve) within hours when two other plumbers couldnt figure out what was wrong. Also at a very good price. Highly recommend Drain Works and well definitely be back.

  • Review 140 (2022-03-23 - Rating: 5)

    Drain Works serviced our Gas Fireplace in an exceptional manner. We were very impressed with attention to detail and professionalism.

  • Review 141 (2023-08-25 - Rating: 5)

    The values in my laundry room were leaking. Sandy arrived two hours earlier than my scheduled appointment. He is professional and honest. I will use this company again.

  • Review 142 (2021-11-29 - Rating: 5)

    Sandy was on time and professional. He explained to me the problem and repair options for my gas fireplace. No pressure, knowledgable and super neat and COVID practices in place. They will be doing the repair and then biyearly maintenance on our unit.

  • Review 143 (2022-03-07 - Rating: 5)

    Drain Works is our go-to for all of our plumbing needs! The company is very responsive, do great work and super friendly!

  • Review 144 (2024-07-19 - Rating: 5)

    Arrived on time, was courteous, professional, diagnosed and explained the problems, and got right to work.we want him to return to install bidet seats and a leaky faucet, and water heater.Mr. Gomez is a no nonsense,excellent, masked, booted, gloved plumber just like the one you hoped would show up.

  • Review 145 (2022-03-28 - Rating: 5)

    Got the best pluming service ever. Thanks a lot!

  • Review 146 (2022-02-25 - Rating: 5)

    While at first I was frustrated because the technician who came informed me he didnt perform the needed repair, I was ultimately impressed with Drain Works for refunding me the inspection cost promptly.

  • Review 147 (2023-05-03 - Rating: 5)

    Grest job

  • Review 148 (2023-01-04 - Rating: 5)

    Fast, friendly service at a reasonable price

  • Review 149 (2022-12-05 - Rating: 5)

    Best pkumber ive ever used

  • Review 150 (2022-03-07 - Rating: 4)

    Sandy is knowledgeable , and does good work.,

  • Review 151 (2021-11-30 - Rating: 5)

    They were here right away when I called.

  • Review 152 (2023-12-02 - Rating: 5)

    Super helpful and knowledgeable

  • Review 153 (2024-01-04 - Rating: 5)

    Very knowledgeable.

  • Review 154 (2021-10-29 - Rating: 5)

    Sammy was great 👍.

  • Review 155 (2024-01-28 - Rating: 5)

    Jorge is AMAZING

  • Review 156 (2022-03-18 - Rating: 5)

    Job well done.

  • Review 157 (2021-09-08 - Rating: 5)

    Replaced weeping pipe.

  • Review 158 (2025-01-09 - Rating: 5)

    Jorge was a pleasure to work with. He arrived promptly and took care to protect my hardwood floors from the outdoor elements. He was courteous and professional. His knowledge and expertise was clear as he worked and also explained each step in a clear and concise way. He shared with me invaluable information in the maintenance of my fireplace. AND the cost of the job was fair and reasonable. I highly recommend Drainworks Plumbing and Heating.Thank you Jorge!

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