1 Water Heaters
Located in Lake stevens, Washington
Address: 229 S Davies Rd Unit C, Lake Stevens, WA 98258, United States
Phone: +1 206-920-3456
Rating: 5
Services
- Online estimates
- On-site services
- Repair services
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-07 - Rating: 5)
Showed up early early, very professional great work highly recommended will use them next time. I was ready to replace my water heater and they actually suggested I just repair it. I still have plenty of life Left in the tank I have. Hard to find an honest company these days. -
Review 2 (2025-01-06 - Rating: 5)
Same day install of specific (but not unusual) water heater to replace B-W model that had provided good service but at end-of-life. Straight-forward swap, installer was friendly and took time to discuss other features of water system that will need repair. Good attention to installation details to contemporary standard. New heater seems to be working fine, but I should reserve a couple details until rest of system is brought up to snuff. -
Review 3 (2024-07-19 - Rating: 5)
I couldnāt believe how quickly they were able to take care of us. Ezra was friendly, professional and informative. His level of expertise and the companiesā relationship with the water heater manufacturer were unexpected benefits of choosing them. -
Review 4 (2024-10-24 - Rating: 5)
This company was amazing! They came out the same day we called, & were able to install our tankless water heater early the next morning. They were all very helpful, knowledgeable & professional, & we would highly recommend them! -
Review 5 (2024-07-04 - Rating: 5)
Ezra and Taylor were in and out at the appointed time. They were professional, courteous and answered all of our questions.Heres before and after pictures. Professional installation -
Review 6 (2024-10-11 - Rating: 5)
I was very impressed with this company! From initial call to quick estimate and literal next day appointment when it was convenient for me. Their prices were noticeably cheaper than other quotes I got and still same great service. Thanks! -
Review 7 (2024-08-27 - Rating: 5)
Our 12 year old water heater stopped producing hot waterāupon checking, we noticed a temperature sensor failure alert. I called Mitchell at #1 Water Heaters, a local, family owned company here in Lake Stevensāwithin 24 hours, we had a brand new water heater installed and working perfectly (the old water heater, that had aged-out, needed replacement to be brought up to code-standard). Our on-site technician, Ezra, was prompt, professional, and personable. He completed the entire job within 90 minutes! We now have a new system in place that is running perfectly! #1 Water Heaters will now be our go-to for all future heater and/or plumbing issues. I am proud to support local businesses, especially those who are family-owned and operated. America was built this wayāand this company deserves our support. -
Review 8 (2024-12-18 - Rating: 5)
Daniel did a fantastic job installing our hot water heater. He answered all of my questions and cleaned up the space before leaving. I would highly recommend #1 Water Heaters if you are in need of a new one! -
Review 9 (2024-09-05 - Rating: 5)
The hot water tank was replaced less than 24 hours after I called. After a brief conversation a detailed quote was emailed to me for approval. They installed a new tank and everything required by code including the expansion tank, fittings and shut-off valve. A floor protector was put on the carpet, and the old tank and packing materials was removed. The work was fast - less than 3 hours - and very professional. The tech, Daniel, was great. -
Review 10 (2024-09-05 - Rating: 5)
āāāāā These guys were FANTASTIC!!!!!!! Our tankless, gas powered, water heater stopped working last Sunday morning. I sent a text to #1WH, fully expecting not to get a reply until Monday. Totally surprised to get a call back from the owner within the hour. They would have a tech out 8am next day!!! Tanner arrived 740am, he was awesome, despite my dog not being nice. Tank repaired but we decided that at 15yrs old it was time for replacement. Tanner advised they had reserved time for us in case we needed replacement so he could do it same day. Tanner gave us a quote that included everything and several hours later we had hot water again!!!! Tanner did a beautiful job, obviously highly skilled. Family owned, local, friendly, knowledgeable, no up-sell, clean, reasonable pricing, DOG FRIENDLY!!08/27/2024 new service:We have a rental house in Burien, bathtub not draining, toilet moving around, faucet not working.Daniel arrived at 8am sharp. He was very respectful of the tenants and their dogs. He took a quick look and gave me a price breakdown for all the work. The cost was very reasonable and he was done in a couple of hours! The best thing was no up selling!!!!!I would HIGHLY recommend these guys. You wont be disappointed!!!! -
Review 11 (2024-12-07 - Rating: 5)
I had an emergency water leak and these folks came out the same day. Daniel was very nice, very professional and very respectful of property. He was efficient and left the area better than he found it. Couldnāt ask for more! Thank you! -
Review 12 (2024-10-29 - Rating: 5)
We are very pleased with #1 Water Heaterās high quality and quick service! We called in the morning and our new hot water heater was installed in the afternoon! Daniel, their service tech was friendly and competent. I would recommend them to my friends! -
Review 13 (2024-07-21 - Rating: 5)
Got 2 tankless water hearers. Communication was really great. Although they made some mistakes, leaking after install, missed some power outlet etc... overall, they resolved them quickly and efficiency, even communicated with me on weekend. I am overall very pleased. Price was right on point. From start to finish, it was great. Mitch, Tanner, Ezra, and dad, all great guys. highly recommended, will use them again for my other properties. -
Review 14 (2024-09-20 - Rating: 5)
Perfect Job on my Bradford Water Heater Installation. Rare Service in my Area 98043, Mountlake Terrace WA. Great Personal Contact and Professional Installation. In my vicinity and open for yearly maintenance Service which extends my Warranty to 10 Years. -
Review 15 (2024-11-22 - Rating: 4)
I was happy with the service, but the technician dumped the solution that was used to flush out my tankless water heater on my side lawn, and now I have a big yellow blot, and I didnt notice it until I raked up the leaves the other day. Im sure itll eventually turn green, but still... -
Review 16 (2024-10-14 - Rating: 5)
Ezra was extremely thorough and informative. Great job - Thank you. And a thanks to Mitchell for taking my call and getting my water heater replacement in the expedite queue -
Review 17 (2024-08-12 - Rating: 5)
We just had our hot water heater replaced, and a kitchen sink issue repaired in the same appointment by #1 Water Heaters. Were very pleased with the quality of the work, and the prompt service! Highly recommended! -
Review 18 (2024-07-08 - Rating: 5)
Ezra McDonnell was my installer, he arrived at specified time and immediately started removal of my old water heater, even in this heat itās 94 degrees today. Installation was completed in about 90 mins. Very clean and all the old stuff was hauled away. I am very impressed and would use this company again. Thanks for the great job -
Review 19 (2023-05-24 - Rating: 5)
My 16 yr old water heater tank suddenly developed a leak and noticed it starting to bulge from the tank seam. I called around for replacement cost and #1 Water Heaters gave me the most reasonably price quote online. They also send their crew to work on it less than two hours of my call. Ezra and Blake were very professional, experienced experts and were very communicative on the process. They completed the job fast, safe and all tested satisfactorily. #1 Water Heater is a highly reliable company and Im giving my highest recommendation for a job well done! -
Review 20 (2024-04-08 - Rating: 5)
I had a great experience from start to finish. I called before 8 am and was able to get a quote right away. The installation of the new water heater happened same day. The installation guys were friendly, knowledgeable and quick. They did a great job removing the old water heater and left no trace of being there. I called several places and the prices were higher and some would have taken days to even get an estimate. I highly recommend! -
Review 21 (2024-09-03 - Rating: 5)
Ezra came in and replaced my water heater without any incidences and very swiftly. Very happy with the results! Thank you! -
Review 22 (2024-04-10 - Rating: 5)
Great folks! Received a call back within 30 min with a ready quote to replace leaking water heater. Techs were out to do the work next hour. Quoted price was reasonable, time from the initial call to the actual install is unprecedented! Excellent work, super impressed! -
Review 23 (2024-06-28 - Rating: 5)
An employee by the name of Mitchell took my call, and within 24 hours, our concerns were relieved. He was very attentive and professional. The tech that came to make the fix was Tanner. He was kind, efficient, and explained everything thoroughly. Very pleased with the service this company provided. -
Review 24 (2024-11-22 - Rating: 5)
Excellent job, very professional, very knowledgeable, quick and clean job, very satisfied with #1 Water Heaters,Very reasonable price wiseHighly recommend for your plumbing issues -
Review 25 (2024-10-03 - Rating: 5)
It was much easier working with 1 water heaters, than some of the other large HVAC companies I have worked with in the past. Competitive pricing and great service. -
Review 26 (2024-11-07 - Rating: 5)
Everything went smoothly from getting an estimate thru photos, and schedule thru text. Showed up on time and answered any questions I had, they are great! -
Review 27 (2024-06-01 - Rating: 5)
You need a reliable water heater guy who can show up on time and do the job. Donāt think twice, they are the one. I had issue with my water heater, called them and have them within 1hour to my door and get the issue taking care of. They even gave me the flexibility on when to pay which shows they are not just in for the money. They obviously care about their customers. -
Review 28 (2024-08-17 - Rating: 5)
#1 Water Heaters did not disappoint. They were on time and communicated clearly through each step of the project. They were very clean and did a great job. I will hands down use them every time moving forward.Thanks 1 Water Heaters!! -
Review 29 (2024-08-09 - Rating: 5)
Very knowledgeable techs, great costumer service and competitive prices. Not much else one can ask for. -
Review 30 (2024-07-10 - Rating: 5)
The technician came closer to the end of the window, I was worried because my caregiver lives at 3pm. He was clear in his communication, listened and checked out my noise concerns and efficient in the replacement. Thank you -
Review 31 (2024-11-25 - Rating: 5)
Quick service. Installer was clean, professional and efficient. Hot shower here I come. Thank you. -
Review 32 (2024-12-21 - Rating: 5)
I needed to replace my water heater, and #1 Water Heaters really delivered. Everyone I interacted with was professional, kind, and easy to work with. Mitchell gave me a fair quote quickly, with no hassle at all, which was a great start.Ezra and Tanner showed up right on time and got straight to work. They were super efficient and did an excellent job, even though my water heater is in a tight, awkward closet thatās not the easiest to deal with. I also really appreciated how careful they were with my homeāno damage to my door/wall and they made sure to minimize leaks when hauling out the old tank.I especially want to thank Ezra for going above and beyond. He made sure everything was up to code, and in my case, that meant fixing everything on the list. It was a lot of extra work, but he didnāt cut any corners.Iām really happy with how everything turned out and wouldnāt hesitate to call them again in the future. Highly recommend! -
Review 33 (2023-03-31 - Rating: 5)
Courteous, thoughtful install service. Installation looks great and looking forward to the energy saving our new Bradford heatpump water heater will allow.Thank You #1 Water Heaters. -
Review 34 (2024-01-17 - Rating: 5)
I have to say that Frederick the owner of #1 Water Heaters took his time on a Sunday to come and assess my boiler system. I needed it replaced in a very short time line and he made it happen. Ezra came out on Friday and spent 13 hours making the change. I have nothing but praise for this company. Their pricing was very reasonable. I have told all of my friends that this is the company to go to if you have any heater issues. -
Review 35 (2024-03-02 - Rating: 5)
Super smooth experience. Contacted them on a Thursday morning and had a new tankless water heater installed on Friday morning. Their bid was highly competitive, they were on time, and communication was great. A+++ -
Review 36 (2024-04-23 - Rating: 5)
Great communication and service: from the scheduling to the installation of my water heater. They showed up in schedule, were efficient and professional, and took care of all my questions. I highly recommend them! -
Review 37 (2023-10-10 - Rating: 5)
We had a great experience with #1 water heaters.Our circumstances were unfortunate as we had a bad experience with Bobs Heating and air conditioning and their unprofessionalism. The machine they installed wasnāt properly maintained or sized correctly to our home. Bobs refused to stand behind their brand.Scheduling was super easy. The text message feature is very helpful with coordinating! The transparency was super appreciated. Donāt let the price deter you. Good quality service costs more!Our service tech, Tanner, was very kind and professional. He educated me on things I didnāt even think of about our tankless water heater. He did a thorough inspection and cleaning. I love how personable he was and itās apparent that we are more than just a job.He had no problem with me asking lots of questions.This is definitely our go to company from now on. Super bonus that they are Rinnai certified.Highly recommend. -
Review 38 (2024-04-22 - Rating: 5)
#1 Water Heaters is a company you can trust. Their employees are profession, thorough and efficient. They explained every step of the way to my elderly parents, we will definitely use them for all of our plumbing needs in the future. -
Review 39 (2023-08-22 - Rating: 5)
Very satisfied with #1 Water Heaters. The entire experience, from the initial assessment, subsequent follow-up to answer questions and set up appointment, installation were all done professionally and with great customer service. The pricing quoted was very reasonable, compared to competition and the work was done in a timely manner. Highly recommend them. -
Review 40 (2024-12-30 - Rating: 5)
Prompt and excellent service. Great follow up.Thank you -
Review 41 (2024-01-29 - Rating: 5)
Best people! Saved us in winter 2022 when our water heater died and they replaced it quickly. Came back today for annual maintenance and arrived on time, then did the work efficiently. -
Review 42 (2022-09-17 - Rating: 5)
I made a request on line and heard from the owner within the hour, while he was traveling. They helped me to understand work through what type of tank to buy. They had the best price, the best warranty, and the fastest time to install. The team that showed up was friendly, competent, helpful. They stayed a bit extra to make sure it would heat completely and left without a trace of their being there but for my new water heater. Id call them first next time I need a plumber !!! -
Review 43 (2022-11-04 - Rating: 5)
They just installed a new tankless water heater and did a great job.Frederick came by to do an estimate and listened to what I wanted, gave helpful advice, didnt try to upsell, and offered a very good price. I was able to get an installation 2 days later.The technicians, Ezra and Tanner, were on time, professional, and happy to explain everything they were doing. The installation went smoothly and its working great.They really seemed to care about the quality of their work. -
Review 44 (2022-12-26 - Rating: 5)
We had a water heater leak a few days before Christmas and reached out to multiple places for a quote on either a repair or replacement. As new homeowners, we were not sure what we were dealing with.Christa from #1 Water Heaters contacted us about either needing a repair or a replacement. We were recommended a replacement since our heater may have a crack that would be best to replace instead. I was able to send photos to Christa via text.The next few days, Ezra and another gentleman (I forgot his name), but very nice, came to the house to do the whole replacement. The process took about one to two hours. Very efficient with their service. Thank you guys! -
Review 45 (2023-09-21 - Rating: 5)
Great service to flush my tankless water heater. Very responsive company with schedule availability, accurate and reasonable pricing. The service was on time and efficient and the tech was patient with my questions and knowledgeable about the work he was doing. -
Review 46 (2023-07-17 - Rating: 5)
This company was great all around. My water heater went out at night and they were there the next day replacing it for me. They made it really easy for me to afford my water heater to. Very professional from the first call to the time the installer left. Thanks again -
Review 47 (2023-11-02 - Rating: 5)
Great experience on going with the family owned and operated for our gas water heater that went cold in us! These folks were, clean, efficient, reliable and personable, and most of all honest! We are for sure going to put them in our rolodex and use them for yearly cleanings and all other water plumbing and heating services! Great experience!!!!! -
Review 48 (2022-09-18 - Rating: 5)
Frederick and his staff were very responsive, worked with me to evaluate my options and get quickly on the schedule when my hot water heater failed. His staff were knowledgeable and did a great job at install and cleanup. They also ensured all plumbing and facets were working and cleared some debris out of lines so all was working as expected before they left the job. Itās was more complicated job since we had to cut in to my boiler plumbing as part of the work. Follow up from Frederic and his team after work was complete has been good. I recommend using this company. -
Review 49 (2023-01-11 - Rating: 5)
Had a tankless water heater installed as previous water tank was about 14 years old (original with home). Initial installation date was moved as plumbing tech (Ezra) was sick and not able to make it out so pushed that date a week out which was not a problem. I tried to prep the area so that they had access to the installation area as well as wall where exit duct was to be routed. All went well and I think they were done in like 4hrs or so.So far so good.Communication with Christa and Fred was good and they kept me up to date on installation date and any postponements. -
Review 50 (2023-06-17 - Rating: 5)
Needed a same day water heater replacement and specifically had been recommended a bradford white heater by another company. these folks installed one same day quickly and it looks great! was also slightly less expensive than other places! thank you! -
Review 51 (2024-11-08 - Rating: 5)
Right on schedule, great job at a reasonable price. I would recommend. -
Review 52 (2023-08-02 - Rating: 5)
I recently purchased a home that has a tankless water heater installed by #1 Water Heaters. An inspector told me there was a problem with the release valve so I called #1 Water Heaters because they had done the original install. Ezra came right out and determined that everything was in working order and correctly installed. He gave me peace of mind and did so kindly, professionally and answered all of my many questions. I would highly recommend #1 Water Heaters whether its a conventional water heater or tankless. They stand behind their work and do the job correctly the first time! Id give them 10 stars if I could. -
Review 53 (2024-07-10 - Rating: 5)
Tanner was competent, thorough and filled me in about the mysterious tankless heater. I recommend 1 Water Heaters. -
Review 54 (2022-11-29 - Rating: 5)
Discovering my hot water heater was leaking on Sunday afternoon was a nightmare. I stumbled across #1 Water Heaters on a Google search and I am so glad I did. They were at my house within 2 hours! Unfortunately the space and the size of water heater they had on the truck wouldnāt work, but less than 24 hours after the disaster started I had a new hot water heater installed. Their customer service is top notch! Prompt service, excellent communication through the whole process. I would recommend this company for sure! -
Review 55 (2023-02-02 - Rating: 5)
#1WaterHeaters is a quality business. I really appreciated the quick turn around on quotes and scheduling. Kyrsta in the office went the extra mile to find the right size water heater that our guest house needed. The techs delivered and installed a quality product, which for me was two Bradford White electric water heaters. They were polite and professional. The whole process was handled very well, and I would definitely refer others to this outfit. -
Review 56 (2024-07-11 - Rating: 4)
Im in love with #1 Water Heaters. They were kind and professional from A to z. I would recommend them 100%. -
Review 57 (2022-10-31 - Rating: 5)
Ezra installed new water heater, was on time, very friendly and professional. He answered all my questions taking time to explain things. Iām very happy with his work and I saved a few hundred dollars plus a better warranty then another installer I almost went with. -
Review 58 (2024-10-16 - Rating: 5)
Fantastic company. Everyone I talked to was awesome from Mitchell to Tanner who worked on my water heater. Super fast service, actually caring people and very kind people to work with. Will recommend for anyone who needs water heater and plumbing needs -
Review 59 (2023-10-25 - Rating: 5)
I had them come out to replace a part and flush our water heater. Had an issue and they quickly remedied the problem. I would recommend this company and will be a return customer due their experience and excellent customer service. -
Review 60 (2022-09-14 - Rating: 5)
We hired this company to install a tankless hot water and weāre very impressed by the crew. They were professional, showed up on time and got the job done correctly in good time! We are so thankful for the endless hot water and would highly recommend this company to anyone looking for a water heater. -
Review 61 (2024-10-22 - Rating: 5)
Did a great job. Fantastic communication. On time! -
Review 62 (2025-01-09 - Rating: 5)
They we quick on time and a great price. -
Review 63 (2024-12-10 - Rating: 5)
Quick service. We needed a minor fix done with a deadline. -
Review 64 (2022-10-29 - Rating: 5)
I called a well known local company to come fix my leaky water heater. They told me that my only option was to buy a tankless water heater for a cost of 10 thousand dollars. #1 water heaters came the next day and not only did my water heater not need to be replaced, they were able to fix it for less than $300. They were professional, helpful, and friendly technicians who were very knowledgeable. I would recommend them to anyone with a water heater issue. -
Review 65 (2023-05-08 - Rating: 5)
Ezra and crew kept me well informed about arrival time, were prompt, polite, and very professional. Smooth and efficient water heater swap! Highly recommend! -
Review 66 (2022-12-30 - Rating: 5)
These guys were just amazing. After waiting a month without hot water because I relied on another company to get the missing part and demanded more money after I already paid them. I called #1 water heaters and they got me the part in 2 days and install it in 30 minutes. I will totally recommend these guys. -
Review 67 (2022-11-11 - Rating: 5)
Ezra and Tanner did a fast, professional and quality water tank replacement. Definitely will be purchasing my next tank from #1 Water Heaters as there cost was fair and service was excellent. Mahalo -
Review 68 (2024-09-03 - Rating: 5)
On time, did the work, listened to my questions and answered. Nice person as well. -
Review 69 (2024-01-15 - Rating: 5)
#1 Water Heaters came first thing the next morning after my water heater died. They were very professional and friendly. I would use them again, and I would recommend them to others. -
Review 70 (2024-05-17 - Rating: 5)
Very impressed, from start to finish. Most professional and best prices. Easy decision to go with #1 water heaters -
Review 71 (2023-07-09 - Rating: 5)
Quick professional install. Nice to have hot water again. Install included water heater, expansion tank, new hose/connectors & T&P connection. Reasonably priced. Thanks for the great service. -
Review 72 (2024-02-23 - Rating: 5)
EXCELLENT PROFESSIONAL SERVICE WITH HIGHLY COMPETITIVE PRICES! Supporting local business avoiding big-box stores is a SMART decision.Charlie MEverett WA -
Review 73 (2024-03-19 - Rating: 5)
I was out of town and Ezra called me and explained everything. He was very patient with me and my son who was at the house said he was very professional and communicated very clearly what was wrong, as my son said dummied down for him. -
Review 74 (2022-11-08 - Rating: 5)
Evan and Tanner installed a Navien tankless water heater in our garage. The install had a few complications requiring some extra patching and repairs to make the new unit fit, and we think they did an outstanding job getting everything done and looking good. 5 star work all around! -
Review 75 (2022-09-23 - Rating: 5)
Easy to work with. Very professional people. Trustworthy.Arrived on time and installed new water heater in less than 3 hours.Will definitely recommend. -
Review 76 (2022-12-29 - Rating: 5)
Best price around! Other companies were shocked at the deal I got. Next day service and very professional. Ezra was awesome and explained everything. -
Review 77 (2024-01-23 - Rating: 5)
Very good services, technician has done terrific job, on time schedule -
Review 78 (2024-01-16 - Rating: 5)
With this cold weather our gas tankless quit working when my wife was taking a shower one company didnāt call us back and the next company wasnāt able to come for 2-3 days she called # 1waterheaters made appointment for next morning Ezra showed up right on time and fixed the problem right away he was very pleasant and knew what he was doing I would recommend this company. -
Review 79 (2022-11-18 - Rating: 4)
Izra and Tanner did a great job in diagnosing and fixing my issue. Even though the problem was not directly caused by the water heater, they figured out a way to fix it.Very polite and helpful at answering questions. -
Review 80 (2024-04-11 - Rating: 5)
Our service person was amazing and provided lots of information about our new tankless water heater! -
Review 81 (2024-10-15 - Rating: 5)
UW Seattle, Tanner successfully repaired the boiler on October 8th. The entire process from calling to booking service and repairs was answered immediately and the problem was fixed quickly. I am very lucky to have found such a responsible company.Angela -
Review 82 (2022-10-28 - Rating: 5)
Fredrick @ #1 Water Heaters was extremely prompt when I contacted him on Monday to provide a quote to replace an old Rinnai tankless water heater. Got quote the same day. Finally got 2nd competitive quote on Tuesday and his pricing was much better. Right around this time the old 16yo rinnai finally died and he managed the get the unit i wanted the next day and installed it the following day, Thursday. Its hard to find a contractor that does what he says hell do, and very pleased to have hot water again. I would definetely recommend A1 for all your plumbing and water heater needs. -
Review 83 (2022-10-24 - Rating: 5)
Ezra was very nice and professional as he installed our toilet. He explained how the new plunger style part of the toilet worked as well. Best part is he left the area nice and clean as well. -
Review 84 (2024-07-31 - Rating: 5)
Only business I called who actually talked to me and answered my questions . Up front about usual cost for full job with out wanting money to come out for estimate, able to tell me when it could be done, any additional costs ECT. I knew general range by research online. I knew I wanted it done as soon as possible. Most professional and able to take care of it same day. Excellent job done and technician answered my questions and respectful. -
Review 85 (2022-11-08 - Rating: 5)
After this crazy long power outage we couldnāt get our tankless hot water to work. Frederick squeezed us in their full schedule. He came out to investigate and turns out it just needed to be reset š¤¦š»āāļø. No charge. Thank you so much for your honesty and helping us out! -
Review 86 (2022-08-24 - Rating: 5)
Showed up on time and did a great job installing our new water tank and removing the old one! There was some plumbing that needed to be changed around according to new specs and that was completed at no additional charge, thanks all!! š -
Review 87 (2024-07-09 - Rating: 5)
First I would like to say I prefer to always support local businesses in my community and this is why I went with this company. I have had great interaction with Mitchell who helped get things rolling for us. There was a minor hiccup in communication but nothing that could not be resolved. I was able to speak with owner Fredrick who was very understanding of the miscommunication and he made the situation work and made it right. There is something to be said about local family owned businesses and I appreciate the hard work their team did, going over and beyond the labor involved in setting our new water tank in this hot weather. I also appreciated the call back from Mitchell to reassure things were done correctly!! Great service and recommend!! -
Review 88 (2022-11-05 - Rating: 5)
We had a phenomenal experience with #1 Water Heaters. From the ease of booking, to working with the men who did the install, everything was fantastic. Highly recommend. -
Review 89 (2023-02-09 - Rating: 5)
Wonderful customer service and working with Ezra was amazing. He was so good and took the time to make sure everything was cleaned up and worked before leaving. -
Review 90 (2024-04-01 - Rating: 5)
The serviceman showed early, was polite and efficiently replaced the water heater with the purchased one, removing the old water heater. -
Review 91 (2024-06-29 - Rating: 5)
Water heater stopped working at 9:00 pm I sent a message to owner requesting a call at 6:30 AM heard from them at 6:31 and they sent someone out at a time that fit my schedule. Price was incredibly fair even though they were the only company I called spoke with a few neighbors and friends they all paid $500.00 more than I did. Ezra the installer was super friendly and compassionate towards our dilemma. I canāt recommend them enough and ask for Ezra.Steve -
Review 92 (2023-02-16 - Rating: 5)
1 water heaters did an excellent job. Came on-time and took away the old tank. I would recommend them to anybody who need a new tank. -
Review 93 (2024-06-30 - Rating: 5)
Ezra from #1 Water Heaters was great. I really appreciated that he even showed up a little early. He was professional and helpful. Very thankful that we were able to get our water heater replaced so quickly. Thank you -
Review 94 (2024-08-17 - Rating: 5)
Daniel did an excellent job for us!šš -
Review 95 (2024-04-25 - Rating: 5)
Thank you for being reliable and same day service or just a few days out.! Sincerely, Becky -
Review 96 (2023-02-13 - Rating: 5)
They were great. Even detected an issue I did not realize I had during my remodel. Highly reccomend them. -
Review 97 (2024-09-19 - Rating: 5)
Amazing company to work with. Great work. -
Review 98 (2024-06-25 - Rating: 5)
Ezra is fantastic. Great technician. Takes time to explain partiently. Great advocate for customer. Good job Ezra. Thx -
Review 99 (2024-05-14 - Rating: 5)
Installation and piping was done professionally and on time. Highly recommend. -
Review 100 (2023-04-07 - Rating: 5)
Super nice guys and easy going. Very knowledgeable about what needed to happen and no surprise charges for needing to do a few extra things that we didnāt know about. Thank you! -
Review 101 (2022-08-06 - Rating: 5)
Awesome fast service. They problem solved an answer when there was a complication, and made having the water heater installed easy. -
Review 102 (2023-01-06 - Rating: 5)
Ezra was top notch helping explain what was wrong and getting the right stuff on order to make the recirculation system going -
Review 103 (2022-09-20 - Rating: 5)
Honest professional company. Highly recommend. I will be calling them for all my plumbing needs in the future! -
Review 104 (2023-06-27 - Rating: 5)
Diagnosed the problem quickly and ordered the part. Part came in, in a timely fashion, installed and Im a happy customer. -
Review 105 (2024-02-01 - Rating: 5)
Good job. nice people and great service. will recommend to friend if needed. -
Review 106 (2024-03-06 - Rating: 5)
Great guy fixed our problem everything works great I would recommend them to anyone -
Review 107 (2024-05-24 - Rating: 5)
Great service- quick response time to request for servicing and friendly. -
Review 108 (2024-12-23 - Rating: 5)
Absolute professionals. -
Review 109 (2024-11-20 - Rating: 5)
Awesome! The installer was fantastic! -
Review 110 (2023-08-22 - Rating: 5)
They needed to replace a part and did so next day! Excellent service! Would absolutely recommend! -
Review 111 (2023-09-22 - Rating: 5)
Professional , Competitive pricing, Good quality of work, best quote you ever get in Snohomish area -
Review 112 (2024-02-26 - Rating: 5)
Very decent price ( they do Not over charge you ) and professional follow-up !! -
Review 113 (2023-04-07 - Rating: 5)
Ezra and his fellow colleague were very friendly, professional and efficient. -
Review 114 (2023-09-28 - Rating: 5)
Another successful project with #1, Tanner and team did an excellent job, on time, efficient and good to work with. -
Review 115 (2024-04-18 - Rating: 5)
Worked with their company for years. Good work, affordable! -
Review 116 (2024-03-21 - Rating: 5)
Couldnt be better. Prompt, efficient, friendly service. Thank you so much. -
Review 117 (2022-12-06 - Rating: 5)
This is a stand up company who cares about their customers. I really appreciate your reply to my concern and acknowledging my Issues.Thank you. -
Review 118 (2023-09-19 - Rating: 5)
Great company, super fast service, awesome people to work with! Highly recommend!!! -
Review 119 (2023-04-24 - Rating: 5)
1Water Heater was fantastic from start to finishā¦professional personable and straightforward and honest. Ten stars. -
Review 120 (2023-09-09 - Rating: 5)
I called and the next day they removed my old heater and installed the new one -
Review 121 (2022-08-30 - Rating: 5)
Ezra and his assistant quickly and efficiently installed an Insinkerator brand instant hot water heater. -
Review 122 (2024-08-27 - Rating: 5)
Very quick and efficient service!!! -
Review 123 (2024-08-30 - Rating: 5)
Great service, and fast! -
Review 124 (2022-08-23 - Rating: 5)
On time and quick response. The technicians were friendly and knowledgeable. I would use this company again -
Review 125 (2024-03-12 - Rating: 5)
We use them for our commercial services. They are amazing, quick and straight forward. I highly recommend! -
Review 126 (2023-05-22 - Rating: 5)
Great to work with, honest reliable company, just a joy all around. thanks Christa! -
Review 127 (2024-02-28 - Rating: 5)
Tanner was on time, really knowledgeable of the problem I was having with my tankless water heater. Great job! Highly recommend! ššš» -
Review 128 (2023-08-28 - Rating: 5)
Quick scheduling, friendly staff, educate along the way and great value. -
Review 129 (2024-01-18 - Rating: 5)
On time and best price and service.Installer was efficient. -
Review 130 (2023-09-28 - Rating: 5)
Our tankless water heater had been throwing intermittent errors for months, and got to a point where it wouldnt start up. #1 Water Heaters were extremely responsive, showed up on time, and ended up diagnosing the issue. They got Bosch to pay for a replacement, and installed it the next day. Ezra and Tanner were both very professional and knowledgeable. Absolutely recommended. -
Review 131 (2022-11-05 - Rating: 5)
Ezra and Tanner did an awesome job, professional and knowledgeable -
Review 132 (2024-10-29 - Rating: 5)
Fast and good service -
Review 133 (2022-11-30 - Rating: 5)
On a cold morning in November we discovered that our water heater needed to be replaced. We chose #1 Water Heater since they are local and had positive reviews. They gave us a quick quote and fit us into their schedule on the same day. The young gentleman came to the house and did the replacement by 3:00 PM. They were efficient yet careful. We now have a new water heater with a 10 year warranty. Their quick and friendly service made this process effortless for me. I highly recommend #1. -
Review 134 (2023-12-29 - Rating: 5)
Great service and price. Very happy. -
Review 135 (2023-02-02 - Rating: 5)
This is the second time I have used #1 Water Heaters. Both times fairly urgent. Fredrick and Krista are the best. Both went out of their way to help me with urgent repairs. Far above and beyond what I would have ever expected and Iām confident the best customer service I would have received from anybody else. Not that I ever want another unexpected repair but without question they will be my first call! āļø āļø āļø āļø āļø -
Review 136 (2024-11-27 - Rating: 5)
Excellent service. -
Review 137 (2023-02-11 - Rating: 5)
Ezra was very personable and professional. He was able to answer our questions. He went over and beyond to clean up the messy pipes that were around our gas water heater and it looks so much more professional. Thanks Ezra and #1 Water Heaters. It was great doing business and nice meeting you! -
Review 138 (2023-03-03 - Rating: 5)
Highly recommend these guys, fast, friendly and professional! -
Review 139 (2023-08-03 - Rating: 5)
#1 Water Heaters had me go thru some self-diagnostics over the phone before scheduling a hot water heater replacement, and while I needed mine replaced, I appreciated they were trying to save my time and money. After that, scheduling and communication were excellent, and the folks who came to the house were professional, communicative, and did a great job. -
Review 140 (2022-12-10 - Rating: 5)
If I had used these guys for my boiler install, Iām pretty sure I would be having less trouble. I will definitely use them again. I have used these guys twice now and they have been first rate. Tanner is a straight shooter that promotes confidence and trust. Thank-you. -
Review 141 (2022-12-07 - Rating: 5)
The installers showed up on time, used quality products, explained the work they had performed and gave me a bonus lesson on how my well system works and the operation of the newly installed expansion tank. They also have a better warranty (by far) than all the other companies that I looked at and they didnāt try to sell me something I didnāt need. I will gladly recommend 1 Water Heaters to anyone who needs similar service. -
Review 142 (2023-06-04 - Rating: 4)
Had to replace a leaking water heater and a second 16 yr old water heater. #1 Water Heaters was responsive with quotes, scheduling and communicated well throughout the process. Unfortunately one water heater (mfg Bradford White) had a manufacture flaw (anode rod was cross threaded) which caused a flood. The workers were apologetic, replaced the flawed water heater, and cleaned up the mess. After two days it started smelling moldy. They could have left me to fend for myself, but they came back a second time with equipment to dry out the carpet. Anyone can can get it right and receive a good rating, but this experience demonstrated when things go wrong #1 Water Heater is here to get it right. Thank you to the team and their apprentice training. -
Review 143 (2023-07-03 - Rating: 5)
Fast service, friendly and knowledgeable team. Thank you! -
Review 144 (2023-05-10 - Rating: 5)
Frederick and Christa were very responsive in answering our calls. The service provided by Ezra was nothing short of professional and he was great at explaining everything he was doing.When there was a hiccup Christa responded immediately.Thank you for what we think the new tankless boiler system will be as we enjoy the heat and hot water it and #1 Water Heaters provides. -
Review 145 (2022-09-13 - Rating: 5)
Very happy with the service. Our water tank (old) stopped heating and nobody was willing to come out and take a look at it to evaluate for a possible repair. It was either you need a new tank and we can install it tomorrow or we charge $189 flat fee to come out and look at it, there are no guarantees, and the next service appointment is in 4 days.The owner of #1 Water Heaters stopped by our place himself, on a SATURDAY morning to take a look. We had an open and frank discussion about the situation and a new water heater was installed the following business day. The price was also less than other quotes and he worked with me on a payment plan. Thank you!!! -
Review 146 (2023-01-06 - Rating: 5)
After our water heater began leaking, they were able to install a new one in less than 24 hours. We initially chose them since they offered the American made Bradford White tanks and everyone we spoke to - from the person who took our initial call to the technicians who installed the tanks - were courteous and professional. -
Review 147 (2022-12-13 - Rating: 5)
Frederick Brindle, Christa Smith and Ezra McDonell were very good in answering our questions and suggesting a Tankless option for us. They were all very courteous and professional. I would highly recommend them for anyone for Water Heater maintenance, installs or upgrades. -
Review 148 (2023-03-05 - Rating: 5)
Highly professional, very responsive, friendly and punctual team. I highly recommend this company. -
Review 149 (2023-12-02 - Rating: 5)
Very happy with the service received! -
Review 150 (2022-11-23 - Rating: 5)
Helpful professional hot-water heater installation at a nice price.They got erā done [Ezra & Tanner] -
Review 151 (2023-03-28 - Rating: 5)
They were in and out in less than 3 hours. They even put my shelf back up. Thank you! -
Review 152 (2023-02-06 - Rating: 5)
The technicians were knowledgable and professional, and they finished the job in one trip. -
Review 153 (2022-08-16 - Rating: 5)
#1 Water Heaters replaced my dated water heater with a tankless heater. They were able to schedule me quickly, they were very responsive and professional. I would highly recommend them!! -
Review 154 (2024-08-16 - Rating: 5)
Quick and professional -
Review 155 (2022-10-04 - Rating: 5)
Came out same day of phone call to see what I was working with and to share what options were available to me to fix a broken water heater. Came out the day after to do the install on a new tankless water heater. -
Review 156 (2024-11-01 - Rating: 5)
Professional, experienced, -
Review 157 (2023-01-16 - Rating: 5)
Great experience! Highly recommend! -
Review 158 (2023-12-28 - Rating: 5)
Excellent work thank you -
Review 159 (2022-08-20 - Rating: 5)
#1 Water Heaters did a great job. -
Review 160 (2023-08-22 - Rating: 5)
Easy. -
Review 161 (2023-07-26 - Rating: 5)
Fantastic service! -
Review 162 (2023-10-27 - Rating: 5)
Great job! -
Review 163 (2023-02-15 - Rating: 5)
First class service -
Review 164 (2022-12-02 - Rating: 5)
Excellent -
Review 165 (2022-11-30 - Rating: 5)
Professional Job. -
Review 166 (2024-10-01 - Rating: 5)
This company is trustworthy and highly recommended. The staff are very responsible, patient, and professional. They also feel the team spirit. I know a little English, and they can answer my questions patiently.