Pro-Tech Air Conditioning & Plumbing Service

Photo of Pro-Tech Air Conditioning & Plumbing Service

Located in Lake mary, Florida

Address: 3599 W Lake Mary Blvd Suite B, Lake Mary, FL 32746, United States

Phone: +1 407-573-7291

Rating: 4.9

Services

  • Online estimates
  • On-site services

Categories

  • Plumber
  • Air conditioning repair service
  • Air conditioning system supplier
  • Heating contractor
  • HVAC contractor
  • Air conditioning contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2022-08-19 - Rating: 5)

    We had to have some old plumbing pipes replaced. Pro Tech employee, Joseph Hammett, was there very promptly. He is very knowledgeable, courteous, and personable. Did the work all in one day. The job was expertly done, and we plan on using him in the future.

  • Review 2 (2024-12-31 - Rating: 5)

    Great customer service. Jordan Darby was extremely helpful and technician Angel was super kind and patient!

  • Review 3 (2023-11-29 - Rating: 5)

    Andrew and Odny were both very professional and explained the process and what they were doing really well. I appreciate their patience and attention to detail with their work performed. Nice job!

  • Review 4 (2023-12-01 - Rating: 5)

    Joe did a fantastic job. His 25 years of experience was evident when he fixed my nightmare of a kitchen sink/ drain.Ask for Joe if you have complex plumbing issues and want someone to do it right, the first time.

  • Review 5 (2024-01-26 - Rating: 5)

    Outstanding professionalism and customer service delivered by Jordan today. Big thanks to Pro Tech for providing excellent service on a timely schedule. I had some concerns about odor in my system and duct work, which Jordan graciously educated me on, and during his routine inspection, actually found a completely unrelated but significant electrical issue. had they not come out as quickly as they did and provided that attention to detail I would have likely spent 10 times as much on a new compressor unit. Jordan was able to repair the electrical issue and speedily replace the old, cheap made in China/Mexico parts, with new made in USA higher quality replacements. He even showed me photographs that documented his process and brought the faulty part to me to show me the issue. As a former field, engineer and electrician, myself, this was deeply appreciated and admired. Max kudos to Jordan and Pro Tech for excellent process and great service. Much appreciated!!

  • Review 6 (2023-08-18 - Rating: 5)

    The entire Team at ProTech were very informative and professional. The workmanship was high quality , along with the materials.I look forward to using their services in the future.

  • Review 7 (2022-02-17 - Rating: 5)

    Great experience having them install our new system. It took a few days to work through a few kinks but they were super responsive and got it all working just right.

  • Review 8 (2023-10-10 - Rating: 5)

    We had Jordan Darby as the tech he was awesome. Not only was he extremely personable he enjoyed explaining what he found and what was needed. We usually get someone who only looks at one issue. He did a whole system check and found some frayed wires that we going to cause an issue in the future. Very nice young man who was professional. The price was less than what we expectedWould use Protech again in a heartbeat.

  • Review 9 (2024-01-16 - Rating: 5)

    I recently used the maintenance service of my A/C with Pro-Tech and I couldnt be more satisfied. From start to finish, Moises was professional, efficient, and knowledgeable. He went above and beyond to ensure that the job was completed to a high standard. The communication was excellent and the final result exceeded my expectations. I highly recommend this service to anyone in need of reliable maintenance. 5/5 stars!

  • Review 10 (2023-10-03 - Rating: 5)

    Victor Maguregui was our technician today and was truly a pleasure in assisting us with our Comfort Club check up! He was thorough, detailed, honest, and took the time to listen and address our questions ā€” very professional and genuine. He made sure I understood the overall ā€œhealthā€ of our system and showed me pictures not only of the systemā€™s parts but of the efficiency ratings they are currently at when tested. We hope heā€™ll be back next time weā€™re due for a check-up! Thank you, Victor, and thank you, Pro-Tech, for consistently sending top-notch technicians our way!

  • Review 11 (2024-01-27 - Rating: 5)

    Each time Iā€™ve contacted Pro-Tech Iā€™m reminded why Iā€™m committed to their service exclusively - theyā€™re friendly, professional, charge a fair price, and most important, theyā€™re honest! They care about doing the job right. Jordan took care of us like a true professional. He took his time, answered my questions, and exemplified what outstanding service should look like.

  • Review 12 (2023-11-21 - Rating: 5)

    Pro-tech always has performed great work over the years. I recently had annual maintenance performed on two units and the technician Moises did a great job onsite. He was very friendly and knowledgeable with all the work.

  • Review 13 (2023-09-30 - Rating: 5)

    Mr. Manuel Rodriguez was very punctual and in fact was available earlier than expected. He was very professional, knowledgeable, patient, thorough, answered questions in laymanā€™s terms and made sure I understood what the issues were, gave helpful advice, transparent and very trustworthy. Also he was very understanding regarding my health issues where he was willing to wear a mask as Iā€™m immune compromised and he put on the shoes protectors too. Will always ask for him if we need plumbing help in the future!

  • Review 14 (2024-01-20 - Rating: 5)

    Victor was friendly and professional. He explained everything he was about to do and I really had no further questions as he was very thorough. He was quick and efficient. Was very pleased with the service. Kudos to him.

  • Review 15 (2024-01-16 - Rating: 4)

    Jordan was very professional and also appeared to be thorough. He did not find an immediate problem with my System other than the Thermostat being two degrees off, which is the reason I called, I have two units and when both of them are in use, the one on my side of the house runs two degrees lower. He took a lot of pictures, had tons of statst that he presented to me from his observation of the unit. All of this led to his recommendation that I need a new unit, the Motor was going to go out soon. He quoted me a price of approximately 438.00 to change out the Thermostat, which I declined, also prices for new Units, I declined that as well advised him I will get a couple more inquires b/4 I decide, after all it is a Trane Unit approximately 10 years old.

  • Review 16 (2024-01-18 - Rating: 5)

    Super professional with text confirmation and updates on tech arrival both by text and phone. Bryce is a very nice, knowledgeable and efficient plumber. Fixed this in no time. Second time I used this company and really like them.

  • Review 17 (2024-01-26 - Rating: 5)

    Have been working with this company for several years. They arrive in the window they are schedule for. They communicate clearly and work efficiently. If I have any questions after the techs leave, I can call or email anytime. Their service is top notch and I would recommend them every time.

  • Review 18 (2024-01-27 - Rating: 5)

    First time I used ProTech... making he appt was easy, showed up on time, found and fixed the problem with my AC. Jaun was polite, careful, neat and professional. I would use them again.And I did use Pro-Tech again on a different unit. Jordan came out, was incredibly helpful and kept me informed throughout the diagnostic. Jordan, like other Pro Tech Technicians, was polite, careful in our home, neat and professional.

  • Review 19 (2023-08-17 - Rating: 5)

    Eric was outstanding. He was prompt, friendly and informative. He did a great job and we would be happy to have him back for future services.ProTech gets what service is all about and Eric represents them well!

  • Review 20 (2023-05-24 - Rating: 5)

    Iā€™ve used ProTech for years. They installed a new unit a few years ago and have performed my maintenance since. Theyā€™ve been proactive with ensuring I am booked for each due maintenance so that I donā€™t have issues with the new unit.When they do come, theyā€™re always very professional. We had Nick this time who has been here before. Heā€™s always very polite and courteous. Iā€™d highly recommend ProTech to anyone who is looking for a good company who will make sure the job is done correct and with integrity. We

  • Review 21 (2023-05-12 - Rating: 5)

    I joined Pro-Techs Comfort Club after their first service. I was that impressed! Moises Pagan was my tech this time and he was totally awesome; so courteous and professional. He introduced himself and let me know what hed be doing when he first arrived. He donned his shoe booties and went about his business. Pro-Tech gives me peace of mind knowing that my AC is getting great service. Highly Recommended!!

  • Review 22 (2023-10-12 - Rating: 5)

    Excellent service!!! It was such a relief to find a great plumber that I could trust. Joe was easy to talk to and helpful with my questions. Thankfully, hes an experienced professional because we needed a lot of work done. Jerrell arrived to assist removing the old water heater and stayed to complete some of the work and he also did great work. Im very happy with the quality of all the work they did for us. All work was completed in the expected time frame and matched the estimate. Joe and Jerrell were so polite and friendly I was kinda sorry to see them go. LOL Thanks so much guys!!

  • Review 23 (2023-05-25 - Rating: 5)

    Im impress with themā€¦ and how much they care for their reps. This company watches for their employees well-being before making a profit. I called Saturday because my AC unit shots down; I was worried for my 75 y/old mom and the soonest appointment was for Wednesday; when the tech arrived he notified the weather condition and was sent home to avoid personal damage due to lightning, so he was rescheduled for the next available time. Upon arrival, the tech was apologetic and did his job until I was satisfied. Very impressed with the level of knowledge and care. I will seriously consider been a member

  • Review 24 (2024-01-19 - Rating: 5)

    Kerry came to our house as part of the Comfort Club program for a regular HVAC check up. He was professional, thorough, and able to answer a bunch of my questions. Overall a great technician - 10/10

  • Review 25 (2023-07-03 - Rating: 5)

    I called the day before a holiday & my call was professionally answered and I was given an appointment the same day. Ricky showed up on time and was able to diagnose & get my hot water heating working. Excellent prompt service. Will definitely recommend!

  • Review 26 (2023-10-16 - Rating: 5)

    Ive been using Protech for over 30 years. Nick has serviced my unit at least two times, And he has done an excellent job each time. He Always tell me whatever shortcomings he finds on the unit. And suggest good fixes for it. He shows me the problem. He doesnt just tells me there is one. He represents your company very well! 16th October 2023

  • Review 27 (2024-01-19 - Rating: 5)

    Eric did a great job! Very knowledgeable and a great personality! Would definitely want him to come back to service our HVAC system.

  • Review 28 (2024-01-26 - Rating: 5)

    Jay really knows her stuff. Sheā€™s focused and personable. It was great having her do our semi-annual maintenance today. We look forward to seeing her again in six months.

  • Review 29 (2022-09-16 - Rating: 5)

    We used Pro-Tech Plumbing services twice within a month, one outdoor underground plumbing leak repair by Christopher at our business, and one shower room drain pipe repair/replacement by Dylan at our residence. Were very pleased with both of their work. Fast, efficient, knowledgeable, clean, very nice and polite. Pro-Tech is not the cheapest in town, but the professionalism of their technicians and the quality of their work is well worth the price. Especially Dylan, he went above and beyond on this job, really appreciate all his help. And thank you Michael in the office for accommodating my request when scheduling the appointment. Will definitely use Pro-Tech again for our future plumbing needs.

  • Review 30 (2024-01-22 - Rating: 5)

    These guys are almost always more expensive but their techs are super well trained. When it comes to qualified techs not all A/C companies are created equal. I dont like writing the checks but I do like that the work is done right the first time and that they catch items that may snag me later.

  • Review 31 (2024-01-17 - Rating: 5)

    Marvin and Rey were great to get my system running smooth again and thank you too Lorenzo. I have used ProTech services for many years and you have always been great. I have referred your company to many people. Iā€™ve not heard a complaint about your service. Iā€™ll miss Hector, but after today, I know the Company is in Great Hands. I will be depending on ProTech as long as I am living.Thank you so much for your great service. God Bless all of your staff! ā¤ļø

  • Review 32 (2023-02-06 - Rating: 5)

    Pro-Tech was very responsive and had a live body answer the phone. They were able to accommodate a service appointment within 24 hours of my call. Thats saying something these days. Their technician was very courteous and explained everything in detail. They offered my a quote on the spot for the repair. As it turns out another service company had serviced my unit less than a month prior and left the freon fill valve open which drained all of my freon out of the unit. It cost me $1,600 to have another companys mistake fixed. I highly recommend Pro-Tech,

  • Review 33 (2023-05-11 - Rating: 5)

    Harold was absolutely amazing!! Not only did he do an amazing job cleaning the coils on my AC Units but he took the time to talk to me about what he was doing and why. As a new homeowner that knowledge is invaluable and part of the reason we decided to go with Pro-Tech!! Harold is an asset to this company. Really cannot say enough great things!!!

  • Review 34 (2024-07-06 - Rating: 5)

    Nick was very professional and polite worked neat and clean šŸ‘Resently had a issues in my attic no fault of Pro Tech but the G.M Larezo was very helpful getting it resolved Great Company all around šŸ‘šŸ‘

  • Review 35 (2023-08-16 - Rating: 5)

    Victor was awesome and did a great job. He was very thorough and very detailed in his update. I loved his work ethic and would be pleased to have him out here again. šŸ˜Š

  • Review 36 (2024-01-19 - Rating: 5)

    Weā€™ve had pro tech for a few years now. They have always taken care of us in a professional manner and check in on us from time to time to see if thereā€™s anything we need help with. I recommend this company to anyone

  • Review 37 (2023-07-08 - Rating: 5)

    I had a scheduled appointment with another company who no showed. Pro-Tech got a Gerrid to my house in less than 2 hours and in another 2 hours he had completely replaced my water heater and got us up and running after 3 days with no hot water. Pro-Tech saved the day and made life with an infant and their bottles manageable once again!!

  • Review 38 (2024-01-23 - Rating: 5)

    Victor was exceptional! He thoroughly diagnosed and cleaned and made sure the units were running perfectly. He explained everything clearly about how we can help maintain between visits. We will be asking for him by name in the future.

  • Review 39 (2024-01-16 - Rating: 5)

    Pro-Tech did an excellent job of replacing a defective shower valve. The technician was knowledgeable of the problem and replaced the valve quickly. Very good company and would use in the future.

  • Review 40 (2023-06-30 - Rating: 5)

    What makes a excellent annual system inspection is the quality of the technician. Jordan was by far the best tech. , we have had from Pro Tech. He knew his business and answered all my questions and calmed all my concerns.

  • Review 41 (2022-06-08 - Rating: 5)

    We recently have been having issues with our a/c cooling our house. Some days it will work great, then kick off and it will get extremely hot in the Florida heat. We were slightly over our needed maintenance so after reading reviews, we opted to give Pro-tech a chance.From the first phone call, they were professional, and very clear with pricing and what to expect.Our window of service was 3:00-6:00 and our tech Alexis arrived around 3:30, and in the midst of Covid surges, wore his mask the entire time he was working. When it began to rain, he also got shoe covers to ensure he didnā€™t track anything in.The service itself was extremely quick, he completed the maintenance service, and upon testing the unit immediately found the issue, quoted us, helped us make the best cost decision, and installed the new piece.We immediately noticed cool air, and he took the time to explain ways to optimize our thermostat to keep our unit working optimal.We will continue using them for our future service-side note: the larger company in Orlando with a lot of reviews didnā€™t even follow up with our initial inquiry, so donā€™t waste your time and just call Pro-Tech.

  • Review 42 (2022-09-17 - Rating: 5)

    Great communication, and very conscientious about keeping the house clean and pets inside while doing a very large AC installation. Definitely would recommend!

  • Review 43 (2022-04-13 - Rating: 5)

    We needed a whole house, water supply pipe replacement for our old house. Ricky came to the house and inspected the job and gave us a very fair quote for the job. He was very professional, knowledgeable, and friendly.Within a few weeks, the crew came to our house for the installation. Bryce, Austin, and Manny worked two days on the project and did a fantastic job. They were polite, very skilled, and professional. They went out of their way to answer all our questions and went above and beyond to accommodate our requests. Plus at the end of the first day, they made sure we had a working bathroom, kitchen sink, and dishwasher that evening.It was very hard work but they did the job ably and efficiently. They are a very good team and did an excellent job.We highly recommend Pro-Tech!

  • Review 44 (2023-08-08 - Rating: 5)

    Mr. Garcia was very professional and efficient. He respected our home, and even wore boot covers! I would recommend Pro -Tech Air conditioning/ Plumbing and Mr. Garcia to others for sure. Thanks for your service.

  • Review 45 (2023-05-17 - Rating: 5)

    Always professional, friendly. We have used ProTech for many years, completely happy with their air conditioners and service. Nick has always been a pleasure to work with.

  • Review 46 (2023-06-30 - Rating: 5)

    PROTECH was quick to respond and scheduling the appointment was a breeze. John (the technician) was knowledgeable (made clear the issue at hand and what it would take to remedy the situation), professional (punctual and courteous), and made the situation less stressful than it could have been. Great company overall.

  • Review 47 (2023-10-12 - Rating: 5)

    I can express how happy I am with a service.My wife And Im very pleased with a job. Claudio Munoz professional Responsive on time, clean needšŸ’Æ satisfied with the product and service, Again Claudio Munoz THANKS.

  • Review 48 (2022-07-21 - Rating: 5)

    Jordan was very knowledgeable and explained everything that he did to make sure our AC is in tip top shape. He was very timely and friendly. I also greatly appreciated the courtesy call from Protech letting me know when Jordan was on his way. Great service!

  • Review 49 (2023-05-08 - Rating: 5)

    I had a leak in my home and I wasnā€™t sure where it was coming from. Austin came out and immediately found the leak and fixed it in less than an hour. Pro-Tech as a whole answered my call and got a service tech out right away. Prompt service, friendly team members , and knowledgeable field staff! Thank you Austin and Pro-Tech for an amazing experience.

  • Review 50 (2022-05-13 - Rating: 5)

    I love Pro-Tech. They are a professional business who really care about their customers. I had used them for years for my A/C, now is the first time I used them for their plumbing service, I was not disappointed. Chris was my tech, and his love for what he does for Pro-Tech radiated as he talked me through what he was going to do to restore my plumping to its very best!Cheryl at the desk was amazing as well. I cant thank these two people enough! There is a peace of mind knowing I can always count on Pro-Tech!

  • Review 51 (2023-11-23 - Rating: 5)

    Explained to Jay that we were having thermostat troubles and she went well above her maintenance assignment to locate and rectify the problem. She has always been great to deal with and always is totally professional.

  • Review 52 (2023-03-27 - Rating: 5)

    The tech that came to our house was Ricky. He was kind, courteous & professional. We had our water heater replaced. His work is top notch. I would highly recommend ProTech to friends, family, etc. A-plus company.

  • Review 53 (2023-04-07 - Rating: 5)

    I had a severely backed up sink. I called Pro-Tech around 8 this morning, they came out by 2pm and had it fixed by 3pm.The price was more than I was hoping to pay, but I understand that high quality service might cost a little bit more. My problem is fixed and I know who to call the next time I have an issue.

  • Review 54 (2023-05-17 - Rating: 5)

    Great communication from the office and the service technician to say he was on his way and when he would arrive. Jordan was very pleasant, professional and I love the fact he put boot covers on before walking through my home and on my carpet.I would highly recommend Pro-Tech!

  • Review 55 (2020-06-16 - Rating: 5)

    Claudio was like an artist installing my air handler. He worked very hard and took his time. I couldnt be happier with how clean and nice it looks. He and Marc worked together all day installing the system they were both very nice and knowledgeable. The sales team was just as excellent. Joel and Mandilyn answered all my questions very quickly and even got back to me after 6pm Sunday with some last minute changes. I highly recommend Pro-Tech.

  • Review 56 (2023-04-11 - Rating: 5)

    Moises is an exceptional professional who provides top-notch customer service. He communicates clearly, listens attentively, and was respectful of my home and time. I felt confident in Moisesā€™ expertise and I highly recommended him for anyone in need of HVAC services.

  • Review 57 (2023-06-29 - Rating: 5)

    Prior to my install, John Walker designed my new hvac setup and he did a great job. A real pro.Omar, Andrew, and Albert were a great crew to have installing my mini splits. We had a large and complex job (100+ year old house with extremely damaged central hvac ductwork) and the crew were able to work and problem solve around all the little ā€œold houseā€ problems that arose.They were friendly and worked super hard to get my project done on time. On multiple days they worked well into the evening (even until 10pm one day) to get my hvac project done on time.Whenever a hiccup occurred, they graciously listened to my concerns and got the job done the way I wanted, even if it required minor rework.Albert in particular suffered quite a bit getting my old ductwork pulled out of the bottom of my nasty and narrow crawlspace, and seemed totally happy to do it, so thanks Albert.

  • Review 58 (2023-10-17 - Rating: 5)

    Nestor was great. He showed up on time, replaced a capacitor and a relay and my AC was up and running in no time. Will definitely be calling Pro Tech when my AC finally kicks.

  • Review 59 (2023-01-04 - Rating: 5)

    Gerrid was super knowledgeable and professional. He was very courteous and fixed our problem in a reasonable amount of time. We will request him for any future plumbing needs and we are 100% satisfied with his work!

  • Review 60 (2022-08-10 - Rating: 5)

    Pro-Tech, thank you for being such a fantastic company! To that end your people make the company and Jordan is great people. He is personable, professional, and knowledgeable. He did a great job checking my AC to make sure all is running smoothly during my 12-month service call.

  • Review 61 (2024-08-22 - Rating: 5)

    An absolutely amazing experience with this company. We requested a service for a broken outdoor pipe and Matthew Holmes was assigned to complete repairs. He was amazing, super communicative and honestly did such a great job. My husband and I dread when something goes wrong in our home because we know how cumbersome these repairs can be but they really did make it so easy. We thought the pricing was fair and honestly, he did a whole lot of work outside in the heat! Matthew was awesome and we will be referring our friends and family here!

  • Review 62 (2024-01-26 - Rating: 5)

    Nicolas is a terrific technician and a super nice guy.Love Pro Tech! HVAC and Plumbing both.Office staff is also on top of things and couldnā€™t be nicer.No, I am not a relative or an employee. Just a satisfied customer.Kevin just left. Very thorough and a very friendly guy!

  • Review 63 (2023-11-25 - Rating: 5)

    Nick has been my tech for the past couple of years. Heā€™s polite, thorough, and when heā€™s finished, I know I donā€™t have to question if things were done correctly. And if I do have a question, he makes sure I have the answer before he leaves.

  • Review 64 (2020-03-20 - Rating: 5)

    Ogi, my technician was extremely adept. He was incredibly quick and efficient in opening the AC unit which was obscure to begin with and then was very thorough with his assessment and repair. He was Also very cordial and professional.The Pro-Tech team was incredible in accommodating a last minute cancellation and reschedule. They also took all safety precautions for the Corona issue and even came 3 hours early at my convenience. Amazing service

  • Review 65 (2022-03-24 - Rating: 5)

    Their plumbing leak detection was very precise and friendly. He could answer any questions and is very reliable. So we also asked for installation of our outdoor water heater. They are professional, hard working, and done attentively. We are very happy about the result and having professionals like them. Thank you so much!

  • Review 66 (2023-10-02 - Rating: 5)

    Excellent Job by Mr. Eric Jackson from Pro-Tech. Very Professional and experienced person. Highly recommend this company, they were great from the Beginning to the end of my situation.

  • Review 67 (2024-01-19 - Rating: 5)

    Jay did a great, thorough job performing the AC systems first maintenance inspection and cleaning of our new, 4-month-old system.

  • Review 68 (2023-06-26 - Rating: 5)

    Friendly, prompt, and everything you should hope for in air conditioning service. Mini split wasnt putting forth cold air and Eric cleaned it up in no time and it was blowing up a snowstorm in no time. Very useful for deep summer Orlando heat!! Highly recommended.

  • Review 69 (2023-10-03 - Rating: 5)

    He came in and got right to work. After checking everything out he let me know what it would cost and when things got worse he never charged a dime more than the original quote I recommend them to anyone who needs a true professional!!!!!

  • Review 70 (2024-01-18 - Rating: 5)

    ProTech has the best people on board. Zack single handedly removed and installed my hot water heater system. I was impressed by how efficiently and meticulously he worked to get everything just right. He is so focused and professional ā€” if he didnā€™t work at ProTech, I would search high and low for him anyway because I want the best and thatā€™s what he is. The best ever! Thank you ProTech ā€” please hold on to that guy:)!

  • Review 71 (2023-11-29 - Rating: 5)

    Jajuan Roderick was very professional and he was one of the best protect employee to come to our house and we have been a protect customer for many years. Jajuan is a tru asset to pro-tech.

  • Review 72 (2022-12-17 - Rating: 5)

    Finally had my first maintenance and my new AC unit. Mr Pagan was on time, courteous and extremely professional. After the maintenance he showed my everything he did and what the flush looked like. He would be the person I would want to come back for my second visit.Your company should be very proud that you are a representative of their reputation. Great job Mr. Pagan!

  • Review 73 (2024-01-26 - Rating: 5)

    Jay came today to check on my AC. This was the first time shes been my technician. She was professional, polite, friendly and efficient. Ill be glad to have her back in August for my next scheduled service. Thank you!

  • Review 74 (2022-04-12 - Rating: 5)

    Technicians did an amazing job. Professional and extremely hard working. Very thorough job explaining how to operate system and all the work they did. Salesman Jeremy was great, he hooked up a portable unit for us until we had our unit installed.

  • Review 75 (2023-11-27 - Rating: 5)

    One of the best HVAC service calls ever. Victor explained everything. He was exceptionally respectful or our home and courteous. Give that man a raise!

  • Review 76 (2023-05-15 - Rating: 5)

    Very informative clean and efficient technician. Completely cleaned the area after himself and explained the annual maintenance package as well as waving the one time trip fee . Highly recommended since been working with this company the last 15 years

  • Review 77 (2023-11-28 - Rating: 5)

    My technician, Gerrid Holcomb, from Pro Tech was on time, found the problem, and fixed it. He was polite as well as knowledgeable. I highly recommend this company.

  • Review 78 (2024-01-19 - Rating: 5)

    Very satisfied with our technician Jonathan, our first experience with Pro Tech and, in our opinion, the best and most reassuring service we have experienced by comparison to the other previous service providers.

  • Review 79 (2023-11-24 - Rating: 5)

    I just had an amazing tech, Jay Amador, come to my house and inspect my AC. Jay was extremely kind and thorough, and explained everything done in detail. Thank you Jay Amador! You made my day!!!

  • Review 80 (2023-10-06 - Rating: 5)

    Victor is such a professional service ce technician who is knowledgeable and thorough! He took the time to explain every aspect of what he serviced. Victor is most definitely an asset to ProTech!

  • Review 81 (2022-10-19 - Rating: 5)

    Both ProTech representatives were exceptionally efficient and competent. They were very pleasant during a very long working day. Both explained all the necessary steps involved in installing and operating our new AC/heating unit.

  • Review 82 (2024-01-17 - Rating: 5)

    Very happy with pro-tech service. Nick Garcia was very polite in performing a thorough maintenance visit.

  • Review 83 (2021-04-14 - Rating: 5)

    We have always been very happy with Pro-tech. Velrick, our technician, was so thorough, professional and kind. He serviced, cleaned out units and even offered to trim the bushes around our AC unit. Canā€™t get much better than this! 10 stars for Pro-tech from us! (Nicholas has been our technician in the past and was excellent, too!)

  • Review 84 (2022-07-15 - Rating: 4)

    Tech was very informative. Was able to get us back up and cooling with in 2hrs. Company had a glitch with part and had to cancel first appointment but was able to reschedule for following day with SR tech. Family very happy !

  • Review 85 (2023-08-18 - Rating: 5)

    Jordan is courteous and professional, and explains everything clearly and takes pictures to document issues before and after he fixes it. He provides readings, pictures, data to communicate any issues and offers good advice on how to proceed forward.

  • Review 86 (2022-08-16 - Rating: 5)

    William and his partner installed an AC and air handler in my home. The work was done professionally. They cleaned up some mildew in the duct just above the air handler unit and routed all the wiring in wire looms to protect them. This makes the installation look very nice. I highly recommend William and ProTech.

  • Review 87 (2023-10-10 - Rating: 5)

    Our hot water heater was on the fritz and we needed a new one. Our tech Joseph was able to replace it and even moved the pipes to fit the new heater as ours runs off gas. He was on time and made sure everything was working before he left.

  • Review 88 (2023-08-08 - Rating: 5)

    These guys showed up on time. They completed the work and cleaned everything up afterwards. They helped me set up the app to control the thermostat. They went over all the paperwork with me. Answered all my questions. great customer service.

  • Review 89 (2022-10-07 - Rating: 5)

    Protech helped fixing damaged water pipe under the tree in front of my house.It was very busy time after storm passed but I was able to set an appointment and they sent a plumber to on Sunday morning for investigation to get quote. Once the tree was removed for their work, I was able to set another appointment to fix the pipe right next day.Protechā€™s plumbers did great job and they were very professional and knowledgeable.All other staffs including customer service representatives and supervisors were great, too!!!APrompt response and assistance whenever I need helps or have questions!When I called ProTech, I was a little concerned because I had some experience with companies who get work orders online and give it to an individual business. (They just take fees from the business.)However, I learned ProTech is a well organized and big company with great staffs and services. I am very happy with their service and strongly recommend ProTech!

  • Review 90 (2019-10-26 - Rating: 5)

    My central A/Cs condensing unit stopped working on Friday evening. I called the 24 hour service line, and a tech was scheduled for the next day (on Saturday!); service pricing was quoted when I made the appointment, and it was very reasonable. The tech, Jean arrived within the specified service window (I received a call from the office when he was en route) and he was very courteous, and professional. He worked quickly to diagnose the problem on my 20+ year old Trane condensing unit, and also had the required part on his truck to do the repair. I was without A/C for less than 24 hours on a weekend. Very happy I called Pro-Tech. I know it is only a matter of time before the old unit gives up for good, so I will be comfortable asking for a quote for replacement from Pro-Tech after this excellent service experience.

  • Review 91 (2022-04-12 - Rating: 5)

    Amazing job. They went above and beyond to fix an issue cause by a previous installment. They were amazing. Highly recommend. Thank you so much to everyone who helped us out. Pedro, William and whoever else stopped by to get our A/C up and running. It is greatly appreciated.

  • Review 92 (2022-05-28 - Rating: 5)

    Mark and Marco were great. They worked very hard to assure us that we would have a complete new air conditioning system by the end of a very long day. We were very happy with the service these guys provided for us!!

  • Review 93 (2022-01-14 - Rating: 5)

    Everyone at Pro-Tech has been very friendly, professional and easy to work with, from getting estimates to the actual work done. Bryce and his partner were here today to install new toilets and faucets and they did a great job. Bryce even took the time to explain various things related to our plumbing since we are new to this house. Cant thank him enough!

  • Review 94 (2023-08-09 - Rating: 5)

    Ricky M. arrived early in the window of time given. Though this was an already scheduled routine service, he inspected our unit to make sure there was nothing concerning related to when the unit went out previously. He showed me his work and provided me details on preventative maintenance.

  • Review 95 (2023-08-09 - Rating: 5)

    Victor was an excellent technician. Polite, fast and efficient. He went through everything afterward, with pictures, and explained it all.Excellent service.

  • Review 96 (2023-05-19 - Rating: 5)

    Nicholas has always done a great job! He has been probably the only technician the has taught us the right way to maintain our ac.And he is always pleasant.

  • Review 97 (2022-02-22 - Rating: 5)

    Tom was knowledgeable and very professional. He quickly identified the problem and explained the issues and solution options clearly. He made sure the job was done right the first time and did not make us feel he was rushing to get to the next job or to get home. Excellent technician.

  • Review 98 (2022-03-09 - Rating: 5)

    Today ( 11-7-19) Nicholas Garcia came to Service my Air Conditioningfor Pro-Tech. He has been here before and as always, he was on time, very courteous and did his job well.. He always explains what he has done andanswers any questions that I might have. His Service was wonderful!

  • Review 99 (2023-07-14 - Rating: 5)

    Since the very beginning when we requested a quote to replace both of our AC Units, the different people at Pro-Tech (sales person, installing crew, admin people from billing & scheduling, & maintenance) have been kind, respectful and efficient. They answered all of our questions, werenā€™t pushy, and made us feel supported. I hope they continue to be congruent and consistent with their great quality at all levels.

  • Review 100 (2022-09-21 - Rating: 5)

    Another great experience with Pro-Tech - installation of a PRV (pressure reduction valve) with Gerrid! He was courteous, informative, professional and most importantly, did a great job. Weve been customers for several years for all our HVAC and plumbing needs, and have never had less than an excellent experience with Pro-Tech. Dont spend your time searching for an alternative because there isnt one!

  • Review 101 (2021-06-24 - Rating: 5)

    Todays service was performed by Alexis. Usual fine job and it was good dealing with a true professional.Hunter was friendly, competent & through. He explained what was needed and how these things were done. A good representative of a fine company. This long-time customer is very pleased, as always.

  • Review 102 (2019-10-31 - Rating: 5)

    Outstanding company through and through! My extended family now boasts 3 households that have relied on the professional and prompt services of Pro-Tech. They may cost a little bit more, but well worth it when it comes to trustworthiness and ethics. No scare tactics, no overselling! I appreciated this so much after calling the original installer for my Momā€™s system. We called them out for just a routine checkup when I discovered that none had been done in almost 2 years. But, by visitā€™s end he had my elderly mother freaked out about mold infestation and was recommending an expensive clean out and a $1400 air scrubber! Not Pro-Tech! Weā€™ll be calling on Pro-Tech again next year instead to check back in on her perfectly healthy system! Thank you Pro-Tech!

  • Review 103 (2020-11-20 - Rating: 5)

    John did an excellent job explaining the process and choosing just the right unit for our A/C replacement. Mandilyn got us scheduled quickly and took care of all our paperwork. Marc and Reuben made the installation as painless as possible and did a great job. Michael was available throughout the day to oversee the install and answer questions. I would recommend Pro-Tech Air Conditioning to anyone looking for service or replacement.

  • Review 104 (2023-08-19 - Rating: 5)

    5 Stars! Excellent service at a good price. We sprang a leak and Chris showed up within an hour of our call. We have out one and businesses with Protech. Plumbing and HVAC are essential in Florida and we always want them done properly.

  • Review 105 (2023-08-10 - Rating: 5)

    Jordan took the time to explain in detail the situation with my old system with photos of gauge readings and inside the compressor. Clearly explained my options. Excellent service!

  • Review 106 (2022-05-25 - Rating: 5)

    Jaythan was here for 30 min to perform our AC service maintenance. He arrived on time. I had to leave after he arrived but my husband said he was friendly & did what was required to check our AC. We have used ProTech for many years & definitely recommend them.

  • Review 107 (2019-07-07 - Rating: 5)

    This is our second major event. The first was in our prior house and we needed two units installed. Pro-Tech did a first class job on those installations and were very professional and friendly.Considering that these guys work in such hot humid conditions, it is surprising to see such pleasantness. All this while doing an excellent job. The finish work after the install was complete and done very well.We are now in a new (older home) and, as expected, the A/C packed up, albeit a few month sooner than planned). Our technician came out and in the heat and rain did a thorough diagnosis. We new the unit was on its last leg, but the technician made a valiant effort to get one more week out of it. Unfortunately, It is time to replace. We expect an excellent service as we have had in the past and have no qualms about having Pro-Tech organize and install our new A/C.

  • Review 108 (2022-02-09 - Rating: 5)

    We have been using this company for awhile now & every time we call for service we donā€™t have to wait long for a Tech to come. Today the Tech was name Dylon, he was professional, he did wear his mask ( I really appreciated that) he kept me informed & it didnā€™t take him long to do the work. The completed work was done to my satisfaction. Great job Dylon!

  • Review 109 (2023-04-08 - Rating: 5)

    Nelson did a very good job,he communicate with me every aspect of the job,explain the whole process.Very protective of my floors.It was something that I appreciate a lot.Nelson you are great.Your company has a asset on you.

  • Review 110 (2021-07-01 - Rating: 5)

    My husband and I were very pleased with the professional and friendly service provided by Kingsley Brown from ProTech. He quickly accessed the issue and provided us an overview of the cost to repair. Once we agreed, he got right to work. We will definitely call on ProTech the next time we require plumbing services.

  • Review 111 (2023-10-02 - Rating: 5)

    Victor was very professional and thorough explaining what he was doing for our service today. Thank you for keeping our unit like new.

  • Review 112 (2023-03-13 - Rating: 5)

    Jason Darby from Pro Tech was here this morning and I was so impressed with his knowledge and ability to explain everything we need to know.We use Pro Tech for plumbing and HVAC needs for several years now. Jason and Pro Tech are the best!!

  • Review 113 (2024-01-26 - Rating: 5)

    I had a new water heater installed, Joe did a great job, he cleaned up all the old zig-zag plumbing and had the new water heater plumbed clean and efficiently.

  • Review 114 (2023-03-28 - Rating: 5)

    Brian was amazing. A true professional. He fix the problem in less than 30 minutes. I couldnā€™t be more pleased. He is trustworthy and respectful and professional. Thank you Brian:)

  • Review 115 (2022-01-20 - Rating: 5)

    Pro-Tech is the best! Dalton did a fabulous job, very careful to do a very neat job of repairing my leaking outdoor hose tap. Made certain that we werent leaking by finding my water meter and checking that no water was leaking anywhere. Fabulous job and very nice young man. Very professional.

  • Review 116 (2020-03-19 - Rating: 5)

    Rey Martinez of Pro Tech is a true professional and did a wonderful job repairing our AC unit yesterday. Pro Tech quoted me a fair price for repair instead of replacement, and when the job took more supplies and time than they estimated, they honored the quoted price without hesitation. Rey was outstanding - spending 10 hours on the job until everything was perfect.We have been with Pro Tech for over 25 years, and have always been happy with their work, people, and professionalism.

  • Review 117 (2020-10-20 - Rating: 5)

    I had a wonderful experience with Ricky today. He was very professional and kind. He came in and told me what it would cost and he did an excellent job repairing everything. I would definitely use his service again.Rochell J.

  • Review 118 (2022-01-18 - Rating: 5)

    Shawn did a great job helping our business with their needs. We have multiple HVAC systems and they are excellent in knowing which of our units have issues and finding the problem. Thank you for the great service and friendly service.

  • Review 119 (2024-01-22 - Rating: 5)

    Victor is extremely professional, proficient and personable. He explains the how and why exceedingly well. Call pro tech for your services.

  • Review 120 (2021-09-21 - Rating: 4)

    Had a brand new trane installed. Everything did not go perfect. The machine was having issues on the day of installation. They were not able to fix it on that day. I texted the owner about my unhappiness and he was very prompt to respond. He came to my house himself and brought me a portable unit. This morning the only issue I had was that they were not prompt. The owner told me they would be at my house by 8AM. The techs did not show up until 10AM. However once they got there they found what was wrong very quickly and got my system up and running. The owner was also good in giving me a discount for my inconvenience. Did not give me a hard time at all. At the end of the day the system is working now and while there were issues they were good at getting them resolved.

  • Review 121 (2024-01-24 - Rating: 5)

    John was very professional , He cleaned up after himself, answered any questions that I had, and was a very friendly person. The whole experience Iā€™ve had with Protech me a repeat customer.

  • Review 122 (2023-10-09 - Rating: 5)

    Today was a 6 month hvac checkup by Moises. He took care of drain line, filter replacement, system charge, and motor/compressor current. XV20i system in good shape šŸ˜Š.

  • Review 123 (2020-03-19 - Rating: 5)

    We have their maintenance plan, and recommend it! Today our tech Marvin was on time, worked quickly and even had our unique filter size on hand to replace. Great service- even wore booties in the house to keep the floor clean.

  • Review 124 (2020-06-24 - Rating: 5)

    Marc and his partner Eric provided prompt, thorough, and professional service. They explained things well, checked in with us often, and were extremely customer service oriented. Iā€™ll take my business to Pro-Tech and Marc next time too!

  • Review 125 (2022-06-11 - Rating: 5)

    Marco and Mark did such an amazing job installing my new HVAC unit. They were so knowledgeable. They took the time to show me everything and make sure it was working perfectly!

  • Review 126 (2020-08-04 - Rating: 5)

    Very happy with Pro-Tech! With COVID going on, they made sure to wear masks, gloves, and shoe coverings entering my house (with my immune compromised parents and grandma) and Marvin was very professional, courteous and kind. He was quick, responsive and the company is very caring. Thank you!

  • Review 127 (2020-06-20 - Rating: 5)

    We had a spigot break at 7:00 pm Friday. A person answered my call and scheduled Mark for the very next day! Mark was professional and on-time. Mark was considerate and didnt make a big hole in our wall to be replaced. He did an excellent job and we had our water back on in less than 24 hours. Thank you Pro-Tech Air Conditioning and Plumbing!

  • Review 128 (2022-10-18 - Rating: 5)

    Mr Ayala did an excellent job repairing our A/C. He explained everything he was doing and let us know to be prepared to get a new system our is over 12 Y/O. I would highly recommend him to my friends and neighbors. Thanks, Pam

  • Review 129 (2022-12-22 - Rating: 5)

    Jordan Darby gave details of the maintenance that he was going to perform to our AC system and answered all of our questions during his visit. Very professional, polite and friendly.

  • Review 130 (2020-07-01 - Rating: 5)

    Marvin was wonderful. He diagnosed and fixed our Air Conditioning Unit quickly and efficiently. The woman who made our reservation, I believe it was Angela, was so helpful and understanding when I asked to have someone come the same day due to the heat since the AC was not cooling at all,. I would recommend Pro-Tech to anyone for AC repairs.

  • Review 131 (2022-01-29 - Rating: 4)

    Bryce as just the best. He went out of his way to show me how to cut water off. I didnt know, He was knowledgeable, professional and very pleasant. I would like him to do any work for me and highly recommend him.

  • Review 132 (2021-02-24 - Rating: 5)

    Although I did not compare prices among competitors, this installation was worth every single penny spent. From the rep that came for the initial quote, to the install team, their professionalism is unmatched. The install team exceeded any expectations--thorough to the smallest detail. I had my entire HVAC system replaced and updated, and I will continue to use Pro-Tech for maintenance, and any other home improvement projects!

  • Review 133 (2024-01-28 - Rating: 5)

    Jordan Darby of Pro-Tech did a great job repairing our air conditioning system. He was on time and courteous and professional and my wife and I were very pleased.

  • Review 134 (2023-10-05 - Rating: 5)

    Juan was terrific. He educated me about my HVAC units issues in laymebs terms. He was very honest about myoptions.

  • Review 135 (2023-10-07 - Rating: 5)

    Nicholas very knowledgeable about my Trane A/C units and servicing my units. He diagnosed and identified the root cause of a problem with my downstairs unit. Customer focused.

  • Review 136 (2024-01-23 - Rating: 5)

    Jay did an excellent job today checking my A/C unit. She upfront about the condition of my unit and was knowledgeable about my options.

  • Review 137 (2023-07-19 - Rating: 5)

    Eric and Jordan did a great job explaining everything to me in detail. I was told step by step what was being done and they answered every question I had. Great people to work with.

  • Review 138 (2023-09-29 - Rating: 5)

    Came early. Remove old. Replaced with new ac. Didnt leave till job was done. A very good experience . Professional, friendly & competent. I would highly recommend them.

  • Review 139 (2023-06-29 - Rating: 5)

    Jay was a knowledgeable and professional technician that completed a thorough inspection and maintenance on my A/C units. Thank you so much for giving me peace of mind in our new house!!

  • Review 140 (2023-08-16 - Rating: 5)

    Nick Garcia has been my maintenance technician for years! I canā€™t say enough great things about him and his profession nature! 5 stars each and every time !

  • Review 141 (2020-12-21 - Rating: 5)

    We were so impressed with the presentation, answering questions, timeliness of response, and interest in what we needed. It wasnt just selling us a HVAC system, but what would improve our comfort at a fair price. The sales person, John, spent several hours with us, and Mattie in the office answered many questions. Ultimately, after we decided what we wanted, within 1 week everything was completed. EXCELLENT CUSTOMER SERVICE.Judy and RalphWaterford Lakes

  • Review 142 (2021-05-30 - Rating: 5)

    Special thanks to Ana who was very professional and very helpful when I spoke with her on the phone she showed her concern for my BIG issue it was an on going plumbing issue. I had called several plumbers throughout the past and it just never got resolved. Ana assured me that I was calling the right place and then Gerrid came to the rescue. Gerrid who was very knowledgeable and professional and I was so so relieved that he fixed the problem. You guys are great and I will definitely will recommend you. Thanks again Gerrid and Ana.Marisol & Max šŸ˜Š

  • Review 143 (2022-07-27 - Rating: 5)

    Protech folks were very friendly, honest, trustworthyand professional. They did a great job and also very fair with their pricing. I would recommend them to anyone

  • Review 144 (2022-07-15 - Rating: 5)

    Eric did a GREAT JOB! Very professional, found the issue, fixed the problem. This is the type of work that will ensure we always call Pro-Tech. Quality technicians with a quality company! Thank you very much.

  • Review 145 (2023-04-07 - Rating: 5)

    Bryce is the best. He is fast and professional. He is knowledgeable about his work and does a great job.. I am so happy that I chose protech.

  • Review 146 (2019-03-27 - Rating: 5)

    Ogi came to my house today to help me adjust my new A/C unit to my liking. I was amazed at all the things it can and does do. He was right on time and did a very good job as I had expected from Pro-Tech. Very good quick service! Pleasure to do business with.

  • Review 147 (2022-07-28 - Rating: 5)

    Weve always been very happy with our ProTech service, and Jaythan Monroig takes great care of us. I recommend the Comfort Club as money well spent.

  • Review 148 (2021-05-08 - Rating: 5)

    Pro-Tech is alway very punctual, professional, respectful and knowledgeable. We know we can count on them to keep our AC running (it was installed by a different company). I appreciate their service. Velrick, our last technician, was very kind.

  • Review 149 (2020-11-02 - Rating: 5)

    Ive had three A/C men from Pro-Tech come to my home in the past year or two: Ogi, Hector, and Kerry. All three were very professional and took their time explaining what the problem was, and what my options were moving forward. Even when the news was not what I wanted to hear (ex: costly repairs - my unit is 20 years old), I felt they delivered the information in a kind manner, and I felt I could trust what they were telling me. Ogi even got on the phone with a representative from my home warranty company on my behalf - which I felt really went above and beyond my expectations. No one wants to deal with A/C repairs, but I have found this company to be top-notch.

  • Review 150 (2020-07-23 - Rating: 5)

    We have been using Pro-Tech Air Conditioning and Plumbing for nearly 40 years! Marc is just another excellent example of the qualified, professional people they employ! Marc has a fantastic work ethic!All of Pro-Techā€™s people are hard workers and give excellent customer service!

  • Review 151 (2022-07-18 - Rating: 5)

    Bryce was an exceptional service plumber.We appreciate his working in the rain to solve our need. His polite and friendly attitude brightned our day and we would recommend HIS GREAT SERVICE to ALL.Fulmer-WG

  • Review 152 (2020-08-04 - Rating: 5)

    Nicholas Garcia did an excellent job, and took pictures of what he did maintenance wise to show me. Very professional and kept me informed as he did the work. He also never removed his mask, and constantly put in the booties over his shoes to keep my home clean. Oh, and he gave me tios on keeping my a/c unit in tip top shape in these hot summer months!

  • Review 153 (2023-11-29 - Rating: 5)

    Bi-annual HVAC maintenance. Nick has been my service technician for several years and is the cornerstone of my satisfaction with ProTech. He is awesome.

  • Review 154 (2023-11-29 - Rating: 5)

    Marvin came to trouble shoot and fix an issue with the AC system at our church. His was extremely professional and it did not take him a long time to figure out what was wrong with it. He did an awesome job fixing the AC.

  • Review 155 (2020-07-01 - Rating: 5)

    My AC wasnt cooling very well I called ProTech on Monday and they were able to come to my house on Tuesday. The tech was very helpful and explained the system to me and told me what was wrong. Turned out to be a clogged drain pipe. He cleaned everything out and it is working great now. Definitely recommend them.

  • Review 156 (2020-12-10 - Rating: 5)

    I am so happy I found this company to install my new Trane ac and heating unit! Eric and Mike did an excellent install , very clean and professional install! This company is first class which is very hard to find these days!! I will certainly continue using this company and highly recommend them!!

  • Review 157 (2022-03-23 - Rating: 5)

    Joel is an excellent technician with excellent communication skills and a friendly style. We have had him perform our system maintenance service for several years. He does a great job.

  • Review 158 (2021-08-21 - Rating: 5)

    Nicholas was friendly, prompt, and professional. After a brief introduction went straight to his work, kept me updated, finished his work in good time. Weā€™ve used Pro-Tech for years and I rate Nicholas and the company A+.

  • Review 159 (2022-03-24 - Rating: 4)

    Gerrid was exceptional in his service at our home. He was prompt, courteous, and did a great job. I do believe that the Pro-Tech pricing is on the high side.

  • Review 160 (2020-08-01 - Rating: 5)

    Very happy with Kerry and Pro-Tech Air. Kerry was very nice, professional and explained everything well about what service he completed with our AC unit. Kerry is very knowledgeable and explained in laymanā€™s terms what was going on with our system and suggestions of what could do to fix any issues.

  • Review 161 (2024-01-28 - Rating: 5)

    Excellent service and technician was exceptional. It is so good to find a professional that is equipped with knowledge and the desire for good customer service.

  • Review 162 (2020-03-24 - Rating: 5)

    Excellent emergency service experience. Called at 10pm with a broken shower valve that would not turn off. Gerrid was on site in less than an hour and knew exactly what to do. Shower is working perfectly now with no leaks. We highly recommend Pro-Tech and will be using them going forward for all our plumbing needs. Thank you!

  • Review 163 (2019-05-24 - Rating: 5)

    After experiencing water damage in my home the source was determined to be my ac unit. I had a blockage in the drain line that only a professional as I experienced with Ogi could unclog. After shopping around I chose Pro-Tech. It was slightly more than others in the field. I could care less for the professional service and delightfully pleasant repairman they sent out was Ogi. He was prompt, courteous and professional as he quickly fixed my problem. After making sure nothing else was wrong he did perform routine service on my unit in addition to the problem. I am so thankful for such a wonderful person such as Ogi coming to my emergency. The thoroughness put my mind at ease. Thank you to Ron for getting me someone ASAP! I will definitely be signing up for the service plan they have!

  • Review 164 (2020-05-29 - Rating: 5)

    Very happy we picked Pro-Tech AC to replace our entire system. We bought a house built in the 80s and Pro tech came out and did everything the RIGHT way. They took no short cuts and spared no hours from replacing the coper lines, replacing the entire box area behind the filter (which was full of mold.) They made sure our AC was ontop of a proper sized slab and strapped down for hurricane protection. (The last home owners had replaced the AC 11-14 years prior and NONE of those steps were taken with whatever company they had picked.)Not only was everyone professional, clean, and prompt but Pro-Tech had the best financing options for us. Were very happy we picked them for our AC needs

  • Review 165 (2022-12-29 - Rating: 5)

    New HVAC system installation. Albert and William are polite, knowledgeable and efficient. Great support from office with no interest financingHave used Protect for 15+ years..

  • Review 166 (2021-05-05 - Rating: 5)

    ProTech installed a new Trane system and is doing regular maintenance of the system. From the beginning, they have been very professional and courteous and knowledgeable. The system has worked great and lowered my electric bill.I would recommend them completely 100%

  • Review 167 (2023-01-04 - Rating: 5)

    Jordan did a fantastic job ensuring my system was working at its best. He checked for leaks around the coil area. I appreciate when people go above and beyond :)

  • Review 168 (2021-02-26 - Rating: 5)

    Thank you Chris, for working on our main water valve today! Great service, professional, efficient ,punctual, got the job done the right way! We Appreciate you! 5 Stars you can tell you love what you do for a living! It shows!

  • Review 169 (2017-05-17 - Rating: 5)

    Had a great experience, they were quick and very professional. I was most impressed with their tech Jose who was extremely knowledgeable and polite! I would highly recommend Pro-Tech and plan to use them for any future AC needs.

  • Review 170 (2023-05-12 - Rating: 5)

    We have used protech for our plumbing three times, each time receiving Gerrid, and every time being satisfied with the service, he arrives on time, has what he needs, explains the situation and how he would do it, does not sell unneeded repairs and repairs what needs to be fixed, through in educating the client, I would suggest him to anyone who needs plumbing

  • Review 171 (2023-09-27 - Rating: 5)

    We used Pro Tech to replace an old copper water line for our new refrigerator, and to adjust the washing machine shut offs in the laundry room. Professional, knowledgeable, resolved our issues in a timely manner, and now we have a company we can call for future issues!

  • Review 172 (2023-10-14 - Rating: 5)

    Victor Maguregui did the AC checkup. He was very professional and walk me through everything he did and clean. 5 star service!

  • Review 173 (2023-06-28 - Rating: 5)

    On demand hot water heater died Friday night. Called Saturday morning, and Chris was there in a few hours. Diagnosed the problem, and ordered the replacement parts. Wednesday he was back, and in short order everything was working again! Thanks to you all!

  • Review 174 (2021-05-12 - Rating: 5)

    Velrick was very friendly and considerate. He was knowledgeable about the issues and explained them very well. I have always had great service from Pro-Tech.

  • Review 175 (2020-06-20 - Rating: 5)

    Jonathan arrived earlier than promised was very knowledgeable and informative. Performed good work and Im enjoying cold air again. He also gave me ideas to be proactive in case I have other problems in the future

  • Review 176 (2018-07-28 - Rating: 5)

    Hector came to my house last night to look over my air conditioning unit, which had been leaking. I had been told earlier in the day by a different company that I needed a whole new unit that my 7 year air conditioner was bad. I was thinking I was about to be out 5 grand or more when Hector came to save the day. He professionally went over new air conditioner options, when he realized I do not need a new one and with a few repairs and some maintenance his guys could fix the unit for under a $1,000, which I was prepared to pay...not only did his BEST TECHNICIAN HECTOR come out and fix it, but he taught me how to properly maintain my system for the future so I wouldnt have this issue again. They cleaned the coils, wheel, drain line had a clog to where I couldnt get, but HECTOR did. They could of taken advantage of me knowing my situation, but they saved my family so much money and heartache. If you choose any air company I beg of you call these guys they are genuine legit people who take the time to talk to the family and learn their situation so they can make it as painless as possible. HECTOR your technician was 100% professional and truly educated in his field. I whole heartedly give these guys a 5 star...wish I could give them 6!Sincerely,T HarrisP.s. They have a comfort plan that takes 15% off the work(plus other benefits) immediately and they come out once a year to maintenance. I got my moneys worth out of the plan today!! Cost 189 per year saved hundreds of dollars signing up for it before HECTOR started the work.

  • Review 177 (2023-11-29 - Rating: 5)

    I always recommend Pro-tech. I have never had a bad experience. Everyone there is professional and courteous. And they communicate well.

  • Review 178 (2020-07-22 - Rating: 5)

    Protech has always done an outstanding job for us with the air conditioning. They are honest and dont try to sell you anything just to sell it to you. We had a well known business give us a free checkup on our AC and tell us we needed to buy a new unit for all these reasons. So we called protech to give us a second opinion, and they were honest with us and said we could probably get a few more years out of the ac, and they were right!We just had them do plumbing for the first time, and they did an excellent job for us with that too. Ricky was very nice and talked thru our options with us and did an excellent job.Protech may not be the cheapest option out there....but they certainly are well worth it. In Florida, ac is important, and we are pleased with their quality of work and their customer service.

  • Review 179 (2021-05-19 - Rating: 5)

    Alexis Bello was very professional and knowledgeable. Very neat and didnt leave a mess at all. Explained to me all of the details of what he did during his visit. Very satisfied. Thank you Pro-Tech!

  • Review 180 (2021-04-20 - Rating: 5)

    Nicholas Garcia performed our annual Comfort Club service today. Nick has been to our home before and we are always glad to see him. He is quick and efficient. Today was a rainy, messy day and he had to go in and out several times. I cant even tell he was here! On top of that he is just the sweetest young man.

  • Review 181 (2022-10-23 - Rating: 5)

    Just completed the install of new HVAC and it all looks fantastic. They went the extra mile to meet a couple of my unique requirements. These guys are good!!!

  • Review 182 (2023-05-11 - Rating: 5)

    Gerrid was both pleasant and professional. He makes me feel that there is value in hiring professionals. Much thanks to him and Protech!

  • Review 183 (2023-10-09 - Rating: 5)

    This is a GREAT COMPANY. These people KNOW THEIR TRADES and I have confidence that whatever service is needed it will be completed to your satisfaction. My service man Was Jordan Darby.

  • Review 184 (2020-07-31 - Rating: 5)

    Jonathon Stewart serviced our AC unit today, July 30th. It was shutting off several times a day. He listened to what the problem was and quickly and thoroughly troubleshot and fixed it. He also performed the semi-annual checks and servicing so that a second appointment would not be needed. Jonathon was on time and completely professional. Good job Pro-Tech and thanks Jonathon.

  • Review 185 (2022-01-27 - Rating: 5)

    It was a absolute pleasure to work with, Pro-tech Air-conditioning and Plumbing, a company that did exactly what they promised, when they promised and in my case early (thanks to Ana and Sheryl), and the most professional manner possible.Gerrid Holcomb, our excellent technician, performed an initial assessment of our failing electric water heater, recommended and explained available options, provided an estimate which held throughout the project.Gerrid performed the installation of a new hybrid water heater in a extremely professional manner. He arrived completely prepared, with all the parts necessary for the project and finished it in one visit. He had obviously done this before! The final installation corrected short comings of the original setup, providing much more flexibility for operation. Gerrid takes pride in his work and it shows.I highly recommend Pro-tech and Gerrid for plumbing needs.

  • Review 186 (2020-07-18 - Rating: 5)

    I have used Pro-Tech for many years, and can always trust them to do a great job. I am a comfort club member for both A/C and plumbing. Just yesterday they saved me by finding issues during a diagnostic A/C check of a house were looking at purchasing.

  • Review 187 (2022-12-28 - Rating: 4)

    Technician did good job! The company said I would get a discount but at the completion of the sale, the discount was changed to a much smaller discount. They should honor their stated discount.

  • Review 188 (2021-11-16 - Rating: 5)

    Arrived exactly on time. Professional, courteous, knowledgeable. Gave me a good summary of our AC and heat system. Gave me a free filteršŸ˜€He will be back again in 6 monthsšŸ‘

  • Review 189 (2021-09-18 - Rating: 5)

    From the first phone call to the arrival of the technician, our experience with Pro Tech was professional, courteous, and knowledgeable. We werenā€™t sold services we didnā€™t need, and our tech was able to provide us multiple options to address the problem with our AC.

  • Review 190 (2022-11-21 - Rating: 5)

    Dylan Cressmen was vary professional and informative, he did an amazing job replacing my stuck faucet cartridge... thank you for the awesome service :)

  • Review 191 (2022-04-04 - Rating: 5)

    Cesar was professional, knowledgeable and a good communicator. He arrived within the window given. Explained everything and showed me what needed to be done to keep my unit efficient.Waiting for estimates

  • Review 192 (2022-05-20 - Rating: 5)

    Marco and Brandon were excellent technicians and did an awesome job. It was a pleasure having them install our new AC system.

  • Review 193 (2021-02-13 - Rating: 5)

    Stewart was great! AC was blowing hot air and problem was fixed quickly. Thanks Stewart and thanks Pro Tech. Service was after hours and Debbie answered the phone promptly and professionally. Good stuff all aroundšŸ™šŸ»

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