Kinser & Kinser Inc

Located in La grange, Kentucky

Address: 200 E Jefferson St, La Grange, KY 40031, United States

Phone: +1 502-222-0497

Rating: 4.6

Services

Repair services

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-28 - Rating: 5)
We had a power outage on Friday evening at 5:45. Our full generator house failed to respond. We called Kinser and Kinser who installed our Generac generator for us. Our hero David showed up and had us up and running in record time. He was professional and courteous even after leaving his home and family on a rainy Friday evening to come to our aid. Thank you Kinser and Kinser and especially, thank you David. From the most grateful Lyons family in Waddy.

Review 2 (2024-11-13 - Rating: 5)
What ever they are paying David it’s not enough. This is one of those guys you ask “so how long have you been doing this” and you’re not surprised to hear, “I’ve been with the company for 33 years”. Outstanding service. Unlike many plumbing companies that “also do HVAC”, Kinser is a true HVAC company, I’ll always use this true HVAC company for HVAC needs. Thanks again Kinser!

Review 3 (2024-10-23 - Rating: 5)
Our vents were blowing dust every time the air kicked on, but after the cleaning, it’s like a breath of fresh air—literally! No more sneezing or dust settling everywhere. Couldn’t be happier!

Review 4 (2024-07-22 - Rating: 5)
When we needed our HVAC serviced, Jackson arrived on a Friday when no one else seemed available. He is a quick starter and self motivated technician that got to the root of the issue and performed outstanding work. Thanks Action Jackson!🤜🤛

Review 5 (2024-12-15 - Rating: 5)
Y’all need to rethink your ads on YouTube. Highlighting Core Values over 10 seconds. No audio. I had no idea what you all were offering. I was so baffled by the marketing I had to look y’all up. So maybe it worked?

Review 6 (2023-08-21 - Rating: 5)
We had same day service! We just had our first experience with Kinser & Kinser this morning, and it was fantastic! We previously had a home warranty, and other companies dispatched to our home (NOT Kinser & Kinser) left us with some issues. Gabe came to our house, was very polite and kindly explained to me what was going on with our system, and his plan to address the problem. He was friendly with our dog, patient and kind to our babies, and they were buddies by the time he left today! Can’t thank him enough and will definitely be calling them when we need anything in the future.

Review 7 (2023-12-13 - Rating: 5)
We actually had a pretty bad experience with a few other HVAC companies with our 2-year-old unit. David worked tirelessly for 5+ hours trying to figure out our heating issue up to the point where it started pouring rain outside. Came back the next time and had the wiring issue figured out. Needless to say, I will be using Kinser and Kinser moving forward due to Davids work ethic in making sure my issue was resolved as quickly as he could. I really appreciate good service especially since it hard to find these days.

Review 8 (2023-12-06 - Rating: 4)
Called Dec 1, in need of plumber to replace my water pressure regulator, easy fix but advised would be at least a month. Disappointed I had to find another plumber.June 2023; I called this morning about 9 a.m., carpet in bathroom had damp spots near commode. They advised of pricing up front and could have someone here about noon.Tim and Hunter arrived at noon, looked at issue and advised the seal around the commode had shifted, would need replacing. They were complete by 12:30!Tim was very professional and courteous, will always recommend Kinser & Kinser.Their techs have in the past done work in my home and have always been professional and efficient.

Review 9 (2023-04-13 - Rating: 5)
Gabe was amazing. My wife has cancer & Air conditioner broke. I called at 9 am & he got air conditioner fixed by 10 am. Best service I’ve ever had! We will now be have Kinser & Kinser do all the electrical work that we need done. Thanks again! Absolutely great company!

Review 10 (2023-05-08 - Rating: 5)
We received 4 different quotes to completely replace our HVAC system. From start to finish, I was impressed with the professionalism, response, pricing and quality of Kinser & Kinser products and services. John, our sales rep, was a true pleasure to work with as well as the rest of their quality team. They were head and shoulders above the rest of the companies we looked at. They get our highest recommendation.

Review 11 (2021-06-14 - Rating: 5)
When we first moved to Oldham Co years ago, we used Kinser and Kinser and loved their work. Then, as years went by, I felt their service level dropped off, and I was honestly disappointed over several issues. May be too early to say, but perhaps my confidence is restored! Our AC went out Saturday night so I called the emergency service line early Sunday morning. A technician, Mike McClure, called fairly quickly and after discussing the matter, agreed to come out. It turned out to be a bad capacitor, which he fixed fairly quickly.He did a good job, Was professional, and explained everything thoroughly. He had us back up and running quickly, on one of the hottest days of the year so far.I went ahead and signed a service contract with K&K again to have the routine checkups twice a year. I had abandoned that a few years ago, after my confidence in them was shaken. Im looking forward to a new relationship with them, and hoping for the best. I appreciate Mike coming out so quickly on a hot day and doing an awesome job. Im glad I called, and look forward to doing business with K&K again. I might also mention, they are the ones who originally installed the system that I currently own.

Review 12 (2023-11-16 - Rating: 5)
I had quite the issue and I was getting quotes from different companies. Tim came out and surveyed the issue. He was honest is the day is long. Very genuine guy. No sales pressure at all. In fact, my issue was very odd (think logistics) and he honestly advised he wouldnt be able to help me. He could have misled me and charged me and gotten nowhere, but he was upfront and honest. That goes a long way.

Review 13 (2022-09-16 - Rating: 5)
Jeremy came out and looked at what we would be needing. Within a day I had a price and a day of installation if I was interested. I was happy with the price and agreed for them to do my new HVAC system install. The installers arrived on time and had our new 3.5 ton Bryant AC running within 6 hours on a Friday. They returned on Monday to finish venting and completing the furnace install. They are very professional and clesned up after they were finished. The AC does an excellent job cooling to house and has a very strong blower to move the cool air. They also installed a air purifier for me. Kinser and Kinser also installed a new AC at my Mothers house and she had the same experience as I have. I would highly recommend their service.

Review 14 (2021-02-23 - Rating: 5)
Very happy with our service through Kinser & Kinser! You never want to be in the spot where your heating system goes out in the middle of winter but we were there. Kinser came out and diagnose the issue and had a crew on site the next morning for the install. The guys were professional and personable, they did a great job and would recommend them to anyone.

Review 15 (2022-05-19 - Rating: 5)
I want say that my entire experience with Kinser & Kinser, has been excellent, and above my expectations. When my AC went out I had a few other companies come out and give me a quote for a repair or replacement . Some of these salesmen showed up late for their appointment, and then tried to pressure me into signing a contract with them right away. My house and AC equipment was very old and outdated . Through a referral from a friend I contacted John Wainscott, at Kinser & Kinser. John, arrived at our appointment ON TIME . John, gave me an honest quote with a few different options and no sales pressure. John, took time to take measurements, and various calculations and quote me equipment that would be the most efficient and beneficial for my house. Johns quote to me was for better quality equipment at a better price than any of the competitors that came to my house before him. John was concerned with my comfort and satisfaction and the longevity of my investment for a new AC system for my house.When the installer Gabe, came out, he did a wonderful job. They replaced my entire HVAC system in a matter of hours. There was no trace that they were even there, not even a blade of grass was tracked into my house. The only evidence that they were there, was I had brand new efficient equipment and my house was comfortable again.. Both John and Gabe told me that if I had any problems or questions the future dont hesitate to call them and they would have a service tech out immediately. Thank you John, and Gabe. In this industry service and integrity are everything and I believe that Kinser & Kinser is the best at both.

Review 16 (2019-05-04 - Rating: 5)
Absolutely amazing company to work with. Kinser installed a new heat pump system in our home last month and the whole experience has been fantastic. Gabe and his team did a great job on the install, telling me what they did step by step. I honestly can’t believe how well the new system performs AND looks. My wife and I are so pleased with our new HVAC. Kinser even sent a tech out after the install to meet with us and answer any questions we had! They also told me constantly during the install and even after: “if you have ANY questions, just call us”. Really put me at ease with such a big purchase. Terry who answers their phones is also amazing!

Review 17 (2023-05-01 - Rating: 5)
Zach performed the A/C system maintenance and did an outstanding job. He cleaned the coils inside and out and checked out everything. He even replaced some unsticky duct tape. He took his time and did not cut corners. He was polite and communicated well. I have had other HVAC companies here for routine maintenance and they cannot stack up to the thoroughness of the service I had today. Good customer service is in short supply today!

Review 18 (2022-06-20 - Rating: 5)
I had a new mini-split heat pump system installed. My work was scheduled quickly. The technician explained what he was doing and listened to my concerns and considered my suggestions. He was thorough and courteous, and very considerate of my home. The system is great!

Review 19 (2023-09-06 - Rating: 5)
Kinser installed a new system for me. They came went right to work protecting my floors, even the pictures on the walls. It is an attic unit and when they were finished out everything back could not even tell they has been there except I had a new heating and cooling system. Then about one month later, I got the electric bill. Now I can tell I have an energy efficient systemI have had a few problems with my Trane system, not with Kinser, it is a manufacture problem. HOWEVER i will say Jeremy and John handled all of the problems. They are Great. Kinser & Kinser is the BEST

Review 20 (2023-01-10 - Rating: 5)
Zac checked my gas furnace. He was thorough and explained the condition of my unit. I appreciate that he did not create a crisis to try to sell a new unit. Other companies do this. He was very respectful and professional in manner. Zac represents your company well. I will be using Kinser in the spring for my AC. Thanks

Review 21 (2020-06-06 - Rating: 4)
This is the second heating system we’ve had Kinser & Kinser install. They provide quality products and respond quickly to repair needs and questions. Their office staff are exceptional. While installing an efficient gas furnace in our house, their technician took the time to answer questions that allowed us to make better informed decisions in regard to other aspects of this important remodel.

Review 22 (2020-12-30 - Rating: 5)
Kinser scheduled our replacement HVAC system installation as quickly as possible. The Technicians arrived on time, were very friendly and answered any questions that we had. The work was completed within one day, and we are very satisfied with the experience. Recommended!

Review 23 (2021-01-05 - Rating: 5)
We are very pleased with the product and service we received. We purchased a new Trane heating and cooling system $2500.00 less than other bids for the same size unit. Installation was fast efficient and clean. Kinser and Kinder folks are very pros duo always yet friendly and accommodating. A pleasure to do business with

Review 24 (2020-09-16 - Rating: 5)
My 28 year old system finally broke in the heat of the summer.. Kinser and Kinser provided temp AC units to help us stay cool as our new high efficiency system needed to be ordered. They installed the new system when they said they would. The technicians were professional and friendly. They called back to see how everything was. They clearly cared about customer service. I highly recommend them!

Review 25 (2019-10-21 - Rating: 5)
Great experience. I had to have a new Trane system Installed, Gabe & Adam came in Put covers on my floors not to damage. I have an attic unit, they removed pictures from the walls not to damage, I work from home and was never disturbed. they did what had to be done, Very knowledgeable about the equipment. When they were finished except for the fact we had a new system, you could not even tell they had been there. everything was back in its original place and cleaned. Thank you Gabe and Adam, & Kinser & Kinser

Review 26 (2018-09-10 - Rating: 5)
I am very pleased with Kinser & Kinser - everything from working with sales, to the front office staff, and especially the team that came out to install the new heat pump.First, the sales process was very low/nonexistent hassle. Working with Bryden was great and will probably reach out to him again to be prepared for the next heat pump replacement due to the age of the it (12 years) and how easy it was to work with him.I also enjoyed how the front office staff kept me informed and when I called, answered every question professionally and with courtesy. It was great working with them and I felt like they took their time with me and treated me like a valued customer.Lastly, if you have done any research at all, you know that there are a handful of companies with a large number of brands so the differentiation is meh. The #1 thing cited across almost every blog, YouTube video, etc. was that the most important piece was who did your installation. Installation is the biggest factor in ensuring the new heat pump / Air Conditioner / Furnace, etc. functioned properly over long periods of time.I have to say Josh and partner (my bad on names) were phenomenal from the first minute we met them and throughout the entire installation process. I couldnt have asked for a better team to do the install as I was educated on a couple of topics I had questions about. Plus, they finished early and left the house in very good condition. I am hopeful this one lasts as long as the one replaced, if not longer because of the care they took at getting it installed.Oh, and Kinser warranties their work for 2 years. Almost everyone else warranties it for 1 year which shows their confidence.

Review 27 (2019-12-10 - Rating: 5)
We have had great experiences with Kinser and Kinser. They are easily accessible and always willing to provide us with exemplary service whenever we need it. I also appreciate how the service staff explains our HVAC issues in a way I can easily understand. Would highly recommend!

Review 28 (2020-06-30 - Rating: 5)
Kinser & Kinser is by far the most professional, reliable and trustworthy HVAC company Ive dealt with over the years. Ive recommended them many of times to friends and colleagues over the past 10 plus years. Everyone whos taken my recommendation and called them, has always thanked me for the directing them to Kinser & Kinser. 5 STARS in every category!

Review 29 (2021-06-03 - Rating: 5)
They installed a new heat pump for me. I was so impressed with their knowledge and professionalism. The installing guys were very experienced and did a great job. My house is cold again! I would highly recommend this company. Their price was also significantly less than other companies.

Review 30 (2021-04-16 - Rating: 5)
Kinser & Kinser did an outstanding job installing a new heat pump for me. The guys were professional and friendly! They also beat others prices. Im so glad that I chose them and look forward to them being the ones to handle everything because I trust them! Thank you so much Kinser & Kinser!!

Review 31 (2015-11-23 - Rating: 5)
We recently had furnace and air conditioning units installed. The entire crew were professional and worked hard to complete the installation prior to bad weather coming. I would highly recommend Kinser & Kinser for all of your household heating and cooling needs. Weve been with them for many years and weve never had a bad experience. We cant say enough good things about them.Thank you Kinser & Kinser!

Review 32 (2018-03-06 - Rating: 5)
Purchased a higher end Trane system from them 2 1/2 years ago. So far our bills are actually lower than the salesman thought they would be! The system is very quiet and helped with cool spots in the house during winter. The Thermostat went out and Kinser came right out and did a warranty replacement and the new one working fine! Happy customer here!

Review 33 (2018-11-02 - Rating: 5)
Have used K&K for 25 years and love the company and techs. They are always professional and well trained. I trust this company for service and new installs. I use their service agreement for twice a year pro-active maintenance which keeps my system in top shape. Thanks Kinser!

Review 34 (2020-12-05 - Rating: 5)
Kinser and Kinser are the absolute best in the business! Can’t recommend them enough for all that they do! Unbelievably responsive to acute emergencies, and resolve the issue in an extremely timely manner! All technicians are extremely professional and do outstanding work! Highly recommend Kinser and Kinser for your HVAC, Plumbing, and Electrical needs!

Review 35 (2022-11-24 - Rating: 5)
I have used Kinser and Kinser for many years for our HVAC installations, repair and maintenance. In that length of time there have been very few issues, maybe a revisit once or twice, but in the end, they always did the work as promised, mostly on schedule and always sent courteous technicians. These days, in this line of work, that gets five stars, IMHO.

Review 36 (2018-12-14 - Rating: 5)
Called Kinser and Kinser for preventative maintenance on the furnace in a house we just bought. Jarrod was the technician who came out. He was very polite, as well as professional. He took the time to give me and my husband information about our furnace, as well as tips on changing the furnace’s Space Guard Air Filter; a filter which neither of us was familiar. Will definitely use again.

Review 37 (2020-12-30 - Rating: 5)
Kinser and Kinser installed our Trane HVAC system when we built the house almost 30 years ago and I used them again when it was time to upgrade to a new, more efficient Trane system. I havent had any issues working with Kinser and Kinser over the years and would recommend them to anyone.

Review 38 (2019-03-21 - Rating: 5)
I had to have a duct installed for a new bedroom in our basement, and another one run to a 1st floor bedroom. I also had a humidifier installed. Kinser was prompt, thorough, and gave me a great deal when I combined different needs. I did need to ask to have the location of a pipe changed because it was too low, but they responded immediately and plan to send someone out again to fix it.

Review 39 (2018-06-22 - Rating: 5)
Always top notch service with Kinser & Kinser. Have been with them for years. On time, courteous and friendly, professional..... Every single tech that I have had in my home knows the job inside and out..... Excellent company from first contact, to make service appt, to follow up to see how things went for that appt.

Review 40 (2018-07-20 - Rating: 5)
I live in Oldham County and much prefer to shop local and that was the reason I began calling Kinser for my HVAC service. I have never been dissatisfied with their work. Quite the contrary, their office staff and the technicians are very friendly and helpful. The techs are efficient and always leave a clean area and they even put up with my questions while theyre doing the semi-annual service. I would never hesitate calling Kinser for any HVAC need.

Review 41 (2019-01-10 - Rating: 5)
Very responsive in a timely manner. Show up on time and do great work. Tech gave me a few recommendations for preventative maintenance down the road. Have been with them for about 20 years. Highly recommend Kinser & Kinser.

Review 42 (2024-07-18 - Rating: 5)
Hands down the best Hvac in town. We only use Kinser and Kinser.

Review 43 (2018-10-05 - Rating: 5)
Kinser has been taking of our HVAC and plumbing needs since we moved to LaGrange three years ago, so when my AC went out on a 90 degree day a few weeks ago I called them ASAP. Their consultant Ed was at my house early the next day and quoted a new AC unit. Since my furnace was 24 years old, I had him quote replacing that too. It was a good price so we pulled the trigger on both.They immediately mobilized the manpower to get started on the installation that same day. Two technicians were at my house soon and hustled all day getting both Trane units installed. Both were very courteous and knowledgeable. Tyler even worked late to finish the job and reprogram my thermostat so we wouldn’t be inconvenienced the next day. They left my house clean, tidy and cool! I highly recommend these guys.

Review 44 (2020-05-22 - Rating: 5)
When I purchased my home 20 years ago I had to purchase a new central heat and air unit. I purchased from Kinser and Kinser so throughout the time they were great and professional. Since I was extremely satisfied from the first purchase I decided to use them again.

Review 45 (2021-07-28 - Rating: 5)
During a terrible heat wave our AC quit. Called Kinser and Kinser and Michael McClure (who is the greatest) came and had it fixed within 3 hours after I called. We always ask for Michael whenever we have any regular maintenance done. We love him.

Review 46 (2021-05-04 - Rating: 5)
I was referred to Kinser & Kinser by a friend. They did not disappoint. They were on time and addressed all of my concerns. So far we are very happy with our new heat pump system.

Review 47 (2019-04-17 - Rating: 5)
I have used K&K since we moved to this area over 2 years ago. Tyler always does an excellent job; answers all of my questions, and takes the time to thoroughly explain. The office staff has always been responsive to my scheduling requests. I would wholeheartedly recommend this company.

Review 48 (2019-12-12 - Rating: 5)
Very responsive company. Sells top line HVAC equipment at a competitive price. Knowledgeable sales and install team. Installation work was first class. We would recommend Kinser and Kinser without reservation.

Review 49 (2014-07-02 - Rating: 5)
My new rental property had AC go out on hottest day of the year, naturally after business hours. I called them expecting to have to replace the AC unit. They were there in less than 30 minutes (30 minutes after initial call). And within minutes the AC was fixed. Just a capacitor, cost me $100 for emergency run (WELL WORTH IT) and $92 for the capacitor.You simply cannot beat service like that

Review 50 (2018-01-19 - Rating: 5)
Had a service tech out to trouble shoot an issue with my furnace. After a full assessment of the unit, it was determined that 2 issues I had with the unit was from the original install company (not Kinser) from 2015. Kinser made the adjustments and my system is working great.

Review 51 (2018-05-10 - Rating: 5)
I have done business with Kinser and Kinser for 30 yrs. Always fast, courteous service and great personal follow-up.Middle of the night or a scheduled appt always professional.I would Never consider Ever using anyone else.Helen GardnerShelbyville, Ky

Review 52 (2021-02-05 - Rating: 5)
Had to write a review (I rarely do) as we were thoroughly impressed with the service we received from the guys at kinser & kinser. They were on time, friendly, efficient and just overall awesome. Our unit was installed, they made sure it was up and running smoothly and they even cleaned up afterward. Thanks so much and keep up the great work!

Review 53 (2024-09-25 - Rating: 5)
Gabe and Chris did a fantastic job. Thanks Jeremy!

Review 54 (2019-09-30 - Rating: 5)
When we built our house 12 years ago, they installed our heating & air. Whenever we have experienced a problem they have always taken care of it in a timely manner and its usually on a weekend or holiday and they come right out even then. I totally recommend them!

Review 55 (2018-01-31 - Rating: 5)
Weve used Kinser & Kinser for many, many years. First at our home in Goshen and for the past 15 years at our home in the Springurst area. Theyve performed regular maintenance, made repairs and installed new units and weve always been very happy with their service.

Review 56 (2024-08-07 - Rating: 5)
Jackson came by today to help repair my HVAC - he was very professional and quick to solve the problem! Really appreciated his kind and positive attitude, and how knowledgeable he was. I was grateful for how he was able to simply explain what the issue was and give a status update on the condition of my HVAC. Was more than happy to sign a maintenance agreement with Kinser & Kinser since they have trustworthy people like him on the team. Thanks!

Review 57 (2018-12-12 - Rating: 5)
Ive used K&K for just over 2 years now at the recommendation of a neighbor when we moved in. Im a curious person of many questions and am regularly asking for explanation about certain things and the techs are always willing to thoroughly explain and/or check out my concerns. Very pleased and happy to recommend.

Review 58 (2018-09-17 - Rating: 5)
A good HVAC company, is like finding a good mechanic. Unfortunately, there are a lot out there that give you misinformation. This is not the case with Kinser & Kinser. They have always been very professional and accurate. The best around.

Review 59 (2018-08-13 - Rating: 5)
Friendly, respectful, courteous and very helpful. Response and repair time was very acceptable for a Friday night. Lynda took my call and checked up on Monday with me and Tyler was my service tech., he was awsome. they both where. Very pleased, thanks both of you.

Review 60 (2020-05-18 - Rating: 5)
Lynda was informative, polite and she called when David was on his way to my home. He arrived when expected; was friendly and had a professional appearance. David quickly went to work checking the air conditioner and reported what he found and completed the task. Very pleased!

Review 61 (2020-01-22 - Rating: 5)
The team was friendly and professional. Nobody wants to do a full system replacement, but it was time. Team ran into some issues with a faulty sensor during install, but worked to get the job done right. Very pleased with end result.

Review 62 (2019-12-18 - Rating: 5)
A special thank you to Kinser and Kinser Heating, Cooling, Plumbing and Electric. Every single employee that I came into contact with (Mark, Terry, Cody, Michelle, Margaret, Tabitha to name a few) went above and beyond to help us...especially DAVID. He deserves a RAISE, and a MEDAL for patience and attention to detail, and a BONUS and a few PAID days off someplace warm...with his WIFE and DAUGHTERS.SERIOUSLY!🏝Thank You David for being the bridge between all of the moving parts and doing it all with such kindness and compassion. So Grateful!

Review 63 (2019-12-17 - Rating: 5)
Once again its Kinser and Kinser to the rescue. My aunts AC went off late last night. Called them very early this morn. They set up emergency run. Within two hours from the call, the nice young worker had the AC back on. I cannot thank them enough.

Review 64 (2019-12-15 - Rating: 5)
Matt & Mike Cecil were great! They figured out a long term problem with our septic system and saved us a bunch of $$. You should consider these guys for your plumbing needs. Super guys!

Review 65 (2019-10-18 - Rating: 5)
K&K did a great job converting my home heating from propane to electric. They showed up at the scheduled appt time, answered all of my questions and were very professional. Highly recommended!

Review 66 (2019-02-19 - Rating: 5)
I have been using Kinser & Kinser for over 20 years. They have always been fair, and they always give you a price up front. I even had to call them on a Sunday, and they were right here. I would never consider using anyone else to service my equipment.

Review 67 (2020-11-24 - Rating: 5)
Scheduled Kinser & Kinser for an annual heating system service and the repair of a water leak from the air handler. Mike the HVAC specialist showed up on time, cleaned and repaired the system, we were very pleased with the service.

Review 68 (2022-01-26 - Rating: 5)
I have a geothermal HVAC system. My preferred technician at Kinser & Kinser is Michael McClure. Mr. McClure is extremely knowledgeable about HVAC systems, including geothermal HVAC units. He is personable, conscientious, meticulous, and thorough. Mr. McClure has provided my HVAC services for the past 8 years, and I have absolute confidence in the service that he provides.

Review 69 (2022-06-28 - Rating: 5)
Very courteous technician. On time and would recommend anyone using Kinser&Kinser. If you need maintenance or any work done Kinser&Kinser is where you should look.

Review 70 (2020-05-07 - Rating: 5)
They provide terrific service and are the most dependable, truthful, punctual and economical company in our entire state. I have used their services for 30+ years and know of NO OTHER COMPANY that can compete with KINSER & KINSER. I highly recommend them with no reservations!

Review 71 (2015-01-21 - Rating: 5)
Called at like 11:30 pm, got a call back by 12:30 am, he arrived about 1:30 am, found the issue. Came back in the morning and fixed it completely. I cant say that I could have found the issue let alone fix it too. The charge was a little high, but for weekend service one would expect to pay a premium. BUT...Tim fixed the problem and we could use our toilets again. Could not be happier than that!

Review 72 (2023-08-09 - Rating: 5)
Needed my AC fixed Jackson did a great job came before the time of my appointment was very knowledgeable and answered my questions.

Review 73 (2019-09-16 - Rating: 5)
A job well done. The serviceman showed up soon after the call to let me know he was on the way. The yearly AC maintenance was take care of with little interruption to my morning.

Review 74 (2018-01-19 - Rating: 4)
We had to have our evaporator coil replaced. They said it would take several days to get the parts in, then they would install it. They showed up at my door the next day with the parts and fixed it lickety split.

Review 75 (2019-11-28 - Rating: 5)
This review is long over due but I had kinser and kinser install a minisplit system in my garage about a month and a half ago and it is absolutely amazing. The service was great and so is the product!

Review 76 (2017-10-16 - Rating: 5)
They are always professional and have always been prompt to their appointments. The service techs communicate well and seem to do a good job. Id recommend them to anyone!

Review 77 (2023-02-23 - Rating: 5)
Excellent installation of two heat pumps and air handlers.Professional sales consultant.Everyone involved was courteous.

Review 78 (2021-11-05 - Rating: 5)
We have used them for 40 years. When we moved to Louisville, we still use them. Service is always great, theyre on time, and never disappoint.

Review 79 (2020-05-16 - Rating: 5)
Service was performed efficiently and professionally. Service technician was personable and answered all questions. Office phoned to say he was on his way at the appointed time and he arrived soon thereafter.

Review 80 (2018-08-16 - Rating: 5)
Kinser has provided prompt, professional service for our whole-house heat pump for years. I couldnt ask for a better partner!

Review 81 (2022-01-26 - Rating: 5)
Everyone was very nice and responsive. Pricing was reasonable. The installation guys were great! Will use for other services.

Review 82 (2020-07-28 - Rating: 5)
Made appointment 6 days in advance due to us being out of town. They called when technician was ready to come our way. Very quickly diagnosed and fixed the problem.

Review 83 (2019-01-19 - Rating: 5)
Quick and Honest. David did not try to “up-sell” me or recommend repairs that were not needed. Kinser and Kinser will be our go to.

Review 84 (2020-02-19 - Rating: 5)
Wonderful experience from initial sale through installation. Very professional. It’s too soon to report on any savings from the electric company.

Review 85 (2022-03-16 - Rating: 4)
I wish the serviceman would have been more informative and left a brochure for the humidifier.He did a wonderful job installing.

Review 86 (2023-01-31 - Rating: 5)
I have used K&K for 30 years. There is not another company I would trust with my heating, cooling, and plumbing.

Review 87 (2020-01-28 - Rating: 5)
They were able to get out and fix my heat in a reasonable amount of time. The technician was friendly and efficient.

Review 88 (2021-02-26 - Rating: 5)
We have used them for years. Everything from install to maintenance and repairs. Friendly people and always do a top notch job.

Review 89 (2022-04-21 - Rating: 5)
Great service by Jackson! Very thorough and explained everything! Been with Kinser & KINSER for years.

Review 90 (2020-08-03 - Rating: 5)
Mike is our service technician. He is very professional and thorough, and has been with us for many many years.

Review 91 (2023-05-31 - Rating: 5)
The replacement crew and normal service technicians are always friendly and on time!

Review 92 (2023-01-06 - Rating: 5)
Zach cleaned my HVAC system, answered my questions and was professional, efficient and polite.

Review 93 (2020-01-28 - Rating: 5)
We needed help and they came right away......on a Sunday night! Great service and we feel well taken care of. Thanks!!!

Review 94 (2019-11-24 - Rating: 5)
Able to make appointments quick and service is professional, fast and well priced with their annual plan

Review 95 (2022-04-13 - Rating: 5)
Well done. Tech kept me informed about what he was doing. Left the work place clean.

Review 96 (2020-05-28 - Rating: 5)
They always try to fix the issue before suggesting replacement. They shoot straight. You can trust them.

Review 97 (2024-01-08 - Rating: 5)
Robbie was very polite and explained everything to me.

Review 98 (2020-06-05 - Rating: 5)
Great job for the Spring HVAC checkout. Answered all my questions, very friendly.

Review 99 (2023-08-21 - Rating: 5)
With some of the hottest weather of the summer being forecast they were able to get my old system replaced in a hurry.

Review 100 (2019-01-15 - Rating: 5)
The best company in town! Honest, on time and knowledgeable about heating and cooling.

Review 101 (2023-08-17 - Rating: 5)
Kept me informed and did not exceed their quote.

Review 102 (2018-07-01 - Rating: 5)
Service tech very professional. Also helpful on tips for me to do between preventive maintenance

Review 103 (2021-07-08 - Rating: 5)
Always reliable and good quality work and workers are very respectful

Review 104 (2023-06-15 - Rating: 5)
Always professional and honest, a true gem in the community.

Review 105 (2023-06-09 - Rating: 5)
Replaced coil.Gabe was on time, and very professional.

Review 106 (2020-08-12 - Rating: 5)
On time and very fast. I’ll be doing more business with them as needed.

Review 107 (2022-03-24 - Rating: 5)
Gabe and Jackson were the technicians that came out. They were very courteous, efficient and prompt. They answered all my questions and explained what was done.We always receive top notch, excellent service from everyone at Kinser & Kinser. Theyservice my business unit. They are great.

Review 108 (2018-06-06 - Rating: 5)
We had K & K install a new A/C for us 2 years ago. They did an excellent job on the install. The installers we neat, made no mess and left our home as clean as they found it. We now have a service contract. they come out each spring and give everything a complete going over. They are very efficient and do not try to replace things that do not need to be as we have experienced with other companies. Highly recommend.

Review 109 (2021-11-14 - Rating: 5)
Mike McClure did a great job repairing our Trane furnace. Hes always so friendly and we appreciate him being safe and wearing a mask in our house. We always trust his opinion.

Review 110 (2019-03-22 - Rating: 4)
We have used Kinser & Kinser for a few years now. They installed our new heat pump a few years ago and we have our unit serviced about twice a year. We always ask for Mike, the best service tech around! We are very satisfied with the overall service. I do have one suggestion that we receive a reminder in the fall when we are due for the winter check. Us seniors dont remember too well. Thanks.

Review 111 (2021-07-06 - Rating: 5)
Tyler had our system up and running quickly. He was professional, efficient and timely. Thank you for excellent service!

Review 112 (2020-12-29 - Rating: 5)
I love Kinser & Kinser! We have used them for 10 years and have always been very satisfied. They are fast, friendly always do a great job. I highly recommend them!

Review 113 (2022-09-14 - Rating: 5)
Purchased programmable thermostat. It’s working as expected

Review 114 (2022-06-25 - Rating: 5)
Replaced a water heater. Very courteous and professional.

Review 115 (2021-08-29 - Rating: 5)
We have used them for years! Well organized & keep you updated on arrival time! Always have done good work for us!

Review 116 (2020-05-25 - Rating: 5)
The two guys kept on task and didnt leave any mess. The air conditioner from Kinser and Kinser is very quiet and we got it just in time for this hot weather! You cant stop a Trane. Our other one lasted over twenty five years!

Review 117 (2020-05-18 - Rating: 5)
They did a great job replacing our entire HVAC system. We shopped around but they had a better price than the competition and better service. Their staff is very knowledgeable and friendly.

Review 118 (2019-08-12 - Rating: 5)
Kinser and Kinser did an amazing job of taking care of us and our system. With a new home build sometimes their are kinks to work out, and my wife and I are VERY picky. They have bent over backwards to ensure we were fully satisfied. All of their employees were courteous and respectful. They stuck to their appointment days and times each visit. We can not be more happy with our system and service. I would recommend their business to any client, family, or friend.Jonathan McCoyCrestwood, KY

Review 119 (2019-11-07 - Rating: 5)
Excellent company to work with. The staff and service is always outstanding.

Review 120 (2018-06-08 - Rating: 5)
We have been using K&K for 25 years. They have always been prompt, courteous, professional, and friendly. They have installed new units, repaired old ones and maintained them all with a service agreement. I have nothing but postive experiences and recommend them without hesitation.

Review 121 (2021-01-20 - Rating: 5)
More than 25 years of outstanding service.Always great

Review 122 (2020-11-24 - Rating: 5)
We have used kinser and kinser for 14 years and we not use anyone else. They are very professional and kniw their stuff. Always here when they say or they call you. Very grateful for this company

Review 123 (2017-03-02 - Rating: 5)
Great customer service! Clean,friendly and knowledgeable technicians! !

Review 124 (2020-12-03 - Rating: 5)
Kinser & Kinser installed HVAC when I built my home 20 years ago. They have always taken care of my heating/air & will continue to be who I call for all my HVAC needs.