Empire Electric USA

Located in Kennewick, Washington

Address: 1601 S Washington St, Kennewick, WA 99337, United States

Phone: +1 509-987-1189

Rating: 5

Review 1 (2024-12-30 - Rating: 5)
Quick to respond. They were attentive to what I asked for. And really got to my job quickly. Im not only pleased with the work that was done, but im also very pleased with the price. We now live in a society that charges unbelievable prices for very basic things. The price was less than we thought it would be. This isnt saying charge more. But I promise I will come back because of it. Thank you guys so much for everything.

Review 2 (2024-12-10 - Rating: 5)
You can call the rest- or you can call the best. They worked me in on the day before Thanksgiving after my new hot water heater installation electrical fail. At a previous visit they quickly tracked down the electrical problem that was shorting out 2 rooms in my house. They are knowledgeable, prompt and courteous. I finally have someone I can trust to call for the work I know I need done on my older home.

Review 3 (2024-11-22 - Rating: 5)
Excellent communication and friendly staff. They arrived on time and completed our project within budget. I appreciate their attention to detail and willingness to offer suggestions for the best project outcome. I recommend Frank and his team for any electrical need.

Review 4 (2024-12-10 - Rating: 5)
Empire is amazing and does excellent work. Frank is a stud - has bailed us out several times with prompt, professional and efficient solutions to our electrical problems and needs. Empire also helped us with a gas furnace issue that I wasn’t aware was in their service offering.

Review 5 (2024-11-26 - Rating: 5)
The electricians are professional, efficient, and very fast. I am so very pleased that I found this electrical company. This is the third time they have fixed/replaced lights/fans, and I will definitely call the next time I need an electrician. The ease of scheduling the service was amazing!

Review 6 (2024-12-21 - Rating: 5)
Have worked with Empire Electric on several projects and it has always been a good experience. They were referred to me by a family member and very happy they did. Good communication, they show up when they say they will, and do nice work.

Review 7 (2024-11-25 - Rating: 5)
Empire Electric has been great to work with for our commercial HVAC installations. They are always professional, accommodating and do great work!

Review 8 (2025-01-03 - Rating: 5)
Empire electricians installed a floor outlet in my home office. It required some crawl space work and they did the job effectively and efficiently.

Review 9 (2024-12-02 - Rating: 5)
I give them a five star rating. Great service, well done, and quick response. I will use them again and recommend to others as well. Thank you!

Review 10 (2023-11-27 - Rating: 5)
Darrin and Eli came out to check out two fans in my house. They were so professional, knowledgeable and personable. They explained everything and replaced one fan and checked all my other bathroom fans as a courtesy. Great employees and great company. P.S. They even thanked me for my service!!!

Review 11 (2023-06-07 - Rating: 5)
Empire was extremely quick to respond. They were efficient, professional and thorough in correcting my problem. Two huge tree limbs broke off and took some of wires to the house. They completed their work to the house very efficiently. I would definitely call them to work on my house again if needed!!!

Review 12 (2024-12-13 - Rating: 5)
Outstanding, knowledgeable and helpful electrician. Great experience.

Review 13 (2024-11-28 - Rating: 4)
Quick efficient and a pleasure to work with. Thank you for fixing our electrical issue.

Review 14 (2023-03-07 - Rating: 5)
My daughter was experiencing voltage drops in her house. The first Empire Electric crew could not diagnose the problem. However, the owner (Jeremiah) called back. He offered to make a personal visit at no additional charge to see if he could figure out what was going on.Jeremiah quickly determined that the problem was on the supply side of the meter. We called the power company. They came right out. Thank goodness Jeremiah stayed to talk with them. They initially balked at identifying the problem to be on their side. I would not have been able to be as insistent as Jeremiah was. He left only after the power company agreed to run a new line to the house through the conduit. That solved the problem.

Review 15 (2022-12-14 - Rating: 5)
These guys are awesome! They were very communicative, on time, through, and personable. They saved us a bunch of money. Another company was trying to upsell us staying we needed more work done than we did. Highly recommend and will use again for any future electrical needs.

Review 16 (2022-12-16 - Rating: 5)
The electricians Empire Electric sent to address our kitchen rebuild were focused, efficient, and knew what they were doing. They had great customer coordination/communication skills and attitude. Many thanks!

Review 17 (2024-11-11 - Rating: 5)
I’m a repeat customer. They have been excellent at being on time, communicating and getting the job done. Have done a few small electrical jobs for me and I have been 100% happy. 😊

Review 18 (2023-08-17 - Rating: 5)
Got my septic tank back working correctly in no time. Explained what the problem was and what they did to fix it. On time and took less than an hour to get it fixed. Highly recommend!!

Review 19 (2024-11-21 - Rating: 5)
Techs always preform great service in a timely manner.

Review 20 (2023-08-17 - Rating: 5)
The team at Empire Electric is professional, timely, and extremely knowledgeable. The problem was resolved quickly (a rep from another company couldn’t fix it). A huge thank you to Empire Electric!

Review 21 (2024-11-18 - Rating: 5)
Empire was quick to respond, professional and excellent customer service on a commercial job. Highly recommend them for electrical work.

Review 22 (2023-04-18 - Rating: 5)
This guy is a electrical wizard. Had three different people look at problem and couldnt figure it out . Clayton showed up and figured it out in 1 minute . Problem fixed . Ill never use any body but Empire electric for my needs . They are awesome!!!😇😁💖

Review 23 (2023-04-20 - Rating: 5)
Fast and Reliable Service. Easy to get an appointment and they came right out to fix my electrical issue.

Review 24 (2023-12-13 - Rating: 5)
Jeremiah and his team quoted me on an electrical run out to our new outbuilding. Response was quick and the bid was the lowest of all I called in. When I accepted the bid, his team was there two days later and completed the job quick, clean, and with a smile on their faces. Excellent work, communication, and finish. Our job actually ended up being easier than expected and they even gave us a slight refund, and thats ON TOP of doing some extra work that was outside the original bid. 5 stars, would recommend.

Review 26 (2025-01-09 - Rating: 5)
My initial experience with Empire Electric USA was beyond my expectations. Theron & Ryan responded to a service call for American Home Shield. The were both very professional, knowledgeable, and efficient. They offered solutions and implemented them is a timely manner. I am impressed with their service and plan to call on Empire Electric USA for any future needs. Great service delivered with a smile.