Benjamin Franklin Plumbing

Photo of Benjamin Franklin Plumbing

Located in Holly springs, North Carolina

Address: 115 Thomas Mill Rd, Holly Springs, NC 27540, United States

Phone: +1 984-212-8083

Rating: 5

Services

  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Repair services
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Transgender safe space
  • Credit cards
  • Credit cards
  • On-site parking

Categories

  • Plumber
  • Drainage service
  • Furnace repair service
  • Hot water system supplier
  • Septic system service
  • Water filter supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-15 - Rating: 5)

    I was in panick mode when I discovered our water tank was leaking. Our prior residence water tank was under the house but as our family grew we established a new home in 2005 with the water heater being in a room in the basement so the urgency was intense. In the process of dumping water,I was on the phone speaking with Benjamin Plumbing. We wanted to choose the water heater of our choosing so my wife and I went to the two box stores that night and made purchase. We communicated the purchase with Benjamin and they had us scheduled instantly. Chris Jackson was our tech. He was punctual and very informative. I generally dont write many reviews but this company deserves the accolades. We have plans next year to transform our backyard into an outdoor living space with a kitchen and various water features. We have found the company to not only be the go to for our residential area but we will definetly hire for all of the plumbing needs for that project.

  • Review 2 (2024-12-23 - Rating: 5)

    Our technician Chris was very helpful and informative about what was going on. He went above and beyond to get the repair done and did so in a timely manner. With it being the holiday time it is very appreciated that we were able to get this done reasonably and quickly. This company will be my first choice for all plumbing needs in the future, and they should be yours as well! Ask for Chris !!

  • Review 3 (2024-12-30 - Rating: 5)

    Benjamin Plumbing was great to work with. Sunday afternoon our main water valve wouldn’t turn back and we put an emergency call to them. They were able to come out within an hour and had our water back on within 2 hrs. Highly recommend them!! Thank you!!

  • Review 4 (2024-12-27 - Rating: 5)

    Shane was prompt and professional. He listened to all our concerns and provided helpful advice in addition to fixing the leak we had called him out to service. He also remedied a few other minor issues while he was here! We are grateful for the fast, knowledgeable, and personable service. :)

  • Review 5 (2025-01-08 - Rating: 5)

    Chris was great and very thorough. Even though the problem ended up being our septic tank, Chris was able to pin point the actual problem after a few hours of eliminating all other possibilities. He was finished with just enough time to get septic company to come out and finish

  • Review 6 (2025-01-03 - Rating: 5)

    Probably one of the best unplanned repair experiences I’ve had. They contacted me within a minute of my job posting on Angi. Christopher arrived within an hour. By mid-afternoon he completed replacing my hot water heater and swapped out a leaking kitchen faucet. Approximately 5 hours from initial contact to job completion!

  • Review 7 (2024-12-26 - Rating: 5)

    Shane called and asked if they could come early. I said absolutely. Shane came gave me a quote and did the work. He was very Prompt and very professional. I would highly recommend them and Shane himself.

  • Review 8 (2024-10-14 - Rating: 5)

    They were amazing! Super responsive and clear with what was going on with our disposal. I cant live without one and they got it fixed same day with a solid product. Cant recommend them enough if youre in the Holly Springs Area!

  • Review 9 (2024-12-24 - Rating: 5)

    We had a burst pipe on Christmas Eve and they were able to get someone out quickly to fix the problem. Shane explained the issue and resolved it in a very timely manner.

  • Review 10 (2024-11-29 - Rating: 5)

    It’s the day after Thanksgiving and water suddenly started pouring out of a light downstairs. I called a few plumbers but nobody was open. I called Benjamin Franklin and someone actually answered the phone. The person who answered the phone was incredibly kind and someone was here within 30 minutes. There was no upselling and the plumbers were diligent in their diagnostics and answered all our questions with patience. They now have a loyal customer! Thanks Chris and Justin!

  • Review 11 (2025-01-08 - Rating: 5)

    Mr Shane Ball very friendly and did super job! Very helpful and fix all my plumbing issue. Thank you for his help !

  • Review 12 (2024-12-12 - Rating: 5)

    Amazing service. Chris was great to work with! Will definitely choose Benjamin Franklin for my plumbing needs in the future.

  • Review 13 (2024-10-14 - Rating: 5)

    Great local, woman owned company! Very knowledgeable about plumbing issues and possible areas of concern. Transparent and very fair price. Will use again!

  • Review 14 (2024-12-31 - Rating: 5)

    Mr Jackson was professional, polite, pleasant and very knowledgeable. He took the time to answer our questions and he solved our problem.

  • Review 15 (2024-11-26 - Rating: 5)

    Chris provided outstanding customer service and demonstrated exceptional expertise in identifying the issue. Highly recommend.

  • Review 16 (2024-11-22 - Rating: 5)

    Was able to come over within a couple hours diagnosed the problem and had it repaired in about one and a half hours. Very satisfied

  • Review 17 (2024-11-21 - Rating: 5)

    Definitely 5 Stars. Courteous, professional and reasonably priced. Justin did an excellent job.

  • Review 18 (2024-10-18 - Rating: 5)

    Owner and crew absolutely amazing. They will drain your sink, without draining your pocket! Highly recommend!

  • Review 19 (2024-11-21 - Rating: 5)

    Chris was very timely, professional very knowledgeable and did an excellent job with the repairs! Highly recommended!

  • Review 20 (2024-08-15 - Rating: 5)

    I’m so glad they came to the area! I talked with Channing and she was so helpful! I can’t wait to use them!!

  • Review 21 (2024-08-15 - Rating: 5)

    So excited to use this company! I talked to Channing and she was great! Can’t wait for them to open!!!

  • Review 22 (2024-11-12 - Rating: 5)

    I had Benjamin Franklin Plumbing come and drain my water heater today. Chris was my technician. He called ahead of time and actually was able to come a little early. He was terrific - friendly, knowledgeable and was very easy to talk with. He explained everything. He drained the tank (under the house) and checked all the water pressure in the house.The company offered a great deal ($119), not only for the work they did, but it also included a yearly program if I needed any further plumbing repairs throughout the year for 15% off.I was very pleased with the company from the original call, set up and work done. I will definitely use them again and will share their information with friends!

  • Review 23 (2024-08-15 - Rating: 5)

    The owner is ambitious and going to do great things for our community!! She is amazing and I’m excited to work with them once they open!

  • Review 24 (2024-12-31 - Rating: 5)

    I requested service today and they had immediate availability to send someone. Chris came and checked out my corroded valve piping, and was able to fix it today in a minimal amount of time. I will be using Benjamin Franklin Plumbing in the future for my plumbing needs.

  • Review 25 (2024-10-14 - Rating: 5)

    Great service, knowledgeable people. would recommend this place any time.

  • Review 26 (2024-08-15 - Rating: 5)

    I talked to Channing and she was so eager to help! Go use them for all your plumbing needs!

  • Review 27 (2024-11-15 - Rating: 5)

    They have excellent customer service, their work is very efficient, I really appreciate!!

  • Review 28 (2024-10-14 - Rating: 5)

    Needed a hot water heater called Benjamin Franklin…they got it down same day. Quick wonderful to work with. They are my new plumbers!

  • Review 29 (2024-08-18 - Rating: 5)

    I used them for a clogged toilet. Customer service was prompt and professional. Plumber saved me money on replacing several pipes and the service was very reasonably priced . I will definitely be using them going forward

  • Review 30 (2024-11-01 - Rating: 5)

    Chris was wonderful and a pleasure to work with.

  • Review 31 (2024-10-15 - Rating: 5)

    Staff was wonderful and helped with all my needs.

  • Review 32 (2024-11-16 - Rating: 5)

    They are truly PROS:Professional,Responsible,Organized,Simply Amazing!

  • Review 33 (2024-12-27 - Rating: 5)

    Very professional Shane is the Man!

  • Review 34 (2025-01-06 - Rating: 5)

    Very nice and professional.

  • Review 35 (2025-01-09 - Rating: 5)

    Very prompt and polite service in a sewer emergency! Thank you!!

  • Review 36 (2025-01-09 - Rating: 5)

    Chris was a solid guy, he was very professional and well spoken. I would have no issue with him returning to perform any additional needed services.

Similar Organizations