1st American Plumbing, Heating & Air

Photo of 1st American Plumbing, Heating & Air

Located in Herriman, Utah

Address: 4843 Emma Mine Dr, Herriman, UT 84096, United States

Phone: +1 801-760-8381

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • Repair services
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Bathroom remodeler
  • Boiler supplier
  • Gas installation service
  • Heating contractor
  • Hot water system supplier
  • HVAC contractor
  • Water softening equipment supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-20 - Rating: 5)

    We had an amazing experience with 1st American Plumbing, my heater wasnt working and even that I called on a Saturday they came pretty quick to solve our issue! He was very efficient and transparent ! We were happy that the fix it for us! We would %100 recommend it for your needs!

  • Review 2 (2024-09-10 - Rating: 5)

    If you need any services around your house that you have no idea how to fix, and need it done fast, call 1st American!! We received a large water bill lately, only to find out, that a leak that we thought we fixed earlier this Summer, had continued to cause damage and was using a substantial amount of water. I called 1st American because of their reviews, and Im so happy I made that decision. They showed up same day, quickly detected the leak, and made a straightforward game plan with us that resolved our issue completely within 48 hours. We even paid a but less than the original quote, they were more than fair. They kept in great communication, they even let us know the exact time the technicians would show up (which was even earlier than promised). I wont be calling anyone else for household services. Thank you all for your help!! We are extremely grateful for your effort, kindness, and thorough fix.

  • Review 3 (2024-12-30 - Rating: 5)

    They were very knowledgeable about diagnosing our problem and getting our water heater replaced. Very professional and quick. Will definitely contact again in the future!

  • Review 4 (2024-08-19 - Rating: 5)

    This is the third time I’ve used 1st American plumbing and I’m always happy. I called them out to fix a leaky A/C unit and they went above and beyond as usual. Even going so far as to repair old work that someone else had done. They are always the most honest and fairly priced. They have mine and my families business as long as they are around.

  • Review 5 (2024-11-01 - Rating: 5)

    Johnny was my technician. Very professional and polite. I highly recommend 1st American Plumbing. I received a detailed invoice with photos. I was pleasantly surprised with the senior discount. Very much appreciated.

  • Review 6 (2024-06-04 - Rating: 5)

    Both Matt and Jon have come to our house and both of them have been among the most professional service professionals weve dealt with. Jon came on Saturday and spent several hours fixing our sewage pump issues and did it all with a great attitude and extremely professional workmanship. I would recommend 1st American Plumbing without hesitation. Well done Matt for running a great business, and thank you so much Jon for going above and beyond to get our downstairs plumbing working again. You did in a few hours what our new-construction plumbing contractor could not do in over a year. Thank you!

  • Review 7 (2024-12-04 - Rating: 5)

    BEST PLUMBERS EVER!! They got a drain unclogged that no one else could. They kept me very informed through the whole process and gave me different option to do as well. Thank you again guys! 10/10 recommendation

  • Review 8 (2024-08-06 - Rating: 5)

    We needed someone to come right away to help us with the line to our refrigerator and Brady came earlier than expected (thank God) he was able to figure out the problem almost immediately without trying to pull a fast one on us like so many companies do. I was so happy with how fast he was able to fix the issue and the price of service was great too!

  • Review 9 (2024-06-12 - Rating: 5)

    This was the second time I’ve used them. They were able to come out right away and were on time for my appointment. Brady was my plumbing technician and was able to quickly diagnose my issue and make repairs quickly and thoroughly. He also pointed out some other minor issues that I could easily handle myself. He was extremely professional, which I appreciate when allowing someone in my home. Would definitely recommend them for your plumbing needs.

  • Review 10 (2024-08-25 - Rating: 5)

    1st American Plumbing solved our AC problem! Their price was exactly the same as the estimate. The work was done in a timely way. The technicians were excellent! We highly recommend them!

  • Review 11 (2024-08-22 - Rating: 5)

    On a Monday evening, our A/C unit started getting louder and louder and you could smell the bearings on our blower motor burning. Made a call to 1st American at 8:30 in the evening and they were there first thing in the morning to get the job done. Tyrell did a fantastic job. There was no pressure to do work that didnt need to be done. While some companies might have leveraged the situation to charge exorbitant rates, 1st American did the job at a fair price. Id use them again.

  • Review 12 (2024-07-12 - Rating: 5)

    I cant say enough about how pleased I am with the service I received from 1st American Plumbing, Heating & Air! When our water heater broke, they were the only company that called us back! A couple of months later, the water line to our house was leaking into the basement. I called them again, and they were able to fix it in a day! I was impressed with the technicians, and the quality of their work. My 100% go to for plumbing. When my AC goes out, I know who I will call!

  • Review 13 (2024-09-11 - Rating: 5)

    1st American Plumbing is the best company. Its scheduling person is very responsive. The Plumbing Tech Mr. Blake Savas is very nice and knowledgeable. Highly recommend to use their services!

  • Review 14 (2024-10-10 - Rating: 5)

    They got my leak taken care of within about 20 minutes, the job was done flawlessly, and it was much, much cheaper than anticipated. I had been recommend by a friend to use 1st American and I understand why now!

  • Review 15 (2024-08-07 - Rating: 5)

    AC went out late in the afternoon. I called 1st American on a recommendation from my daughter. They were out the next morning. Had the parts I needed and the technician was great. I would recommend them.

  • Review 16 (2024-11-20 - Rating: 5)

    Our Furnace went out and they were able to come the next day! Jon got it fixed quickly and was super friendly.

  • Review 17 (2024-11-22 - Rating: 4)

    Hi, 1st American plumbing, has done 2 jobs for us! They are fair & did a great job, I will use them again!

  • Review 18 (2024-12-26 - Rating: 5)

    AMAZING! After another local company told me that I would have to replace my water heater at a cost of $10,000 (!!!), I called 1st American for a second opinion. They sent Jared out to check out the problem.After looking at the water heater for 5 minutes, he went outside and dug the snow out of the air intake. Viola! Fixed!!! He said that snow covering the air intake is a common problem. Not only did he save me $10,000, he didnt even charge me for the visit!1st American will ALWAYS be my first call whenever I need plumbing or heating help! Thank you!!!!!12/26/24 - UpdateI continue to be AMAZED by 1st American Plumbing! Its rare to find a company that is consistently honest and has your best interest at heart - and 1st American is exactly that kind of company. They can always send someone quickly, they show up on time, and they are PROS! Ill never use any other company! Thank you 1st American for the great service!

  • Review 19 (2024-03-12 - Rating: 5)

    Theres a good reason this company is rated so well. I called and they scheduled someone for the very next day. Clear communication let me know when the tech was arriving. Jon has over 30 years of experience and it shows, not only in his professionalism (he wore booties while in my house), but in his knowledge and kindness. He told us what needed to be replaced, reminded me of a coupon ( Keep your mailers!), and was very transparent about cost. He fixed our shower and cleaned up the work area better than the last guys who were here (They left lots of caulk or silicone). I felt like the cost was very reasonable, for the work and time he was here. I would definitly recommend 1st American. Thank you!

  • Review 20 (2024-03-16 - Rating: 5)

    My experience with 1st American Plumbing has been phenomenal. I had an unexpected leak in my home on a Saturday evening and could not figure out what was causing it. I called 1st American Plumbing, and they immediately dispatched one of their technicians to my home. The technician was very knowledgeable, and was able to discover the source of the leak very quickly, which turned out to be a cracked pipe in my kitchen wall. He then took the time to consult with Matt, the company owner, and together they formulated the best plan of action to repair the leak without causing further damage to my home. The work they did on the repair was outstanding. They replaced all of the necessary pipes, joints, and fittings and completely fixed the leak. My overall plumbing now works much better than it did before the repair. They were very professional and respectful through the whole process, and their pricing was very fair. I found them to be a very ethical business to work with, and would recommend them to anyone in need of plumbing services.Also, they are a company that cares about helping the community. I am heavily involved in an organization that serves Ukrainian refugees living here in Utah. After becoming acquainted with 1st American Plumbing with the work they did on my home plumbing repair, they expressed their desire to help our organization. They have been very supportive in finding ways to help us provide for these people. It is a testament to the character of the owners of the company, and shows that they truly put people first. I will include some photos of some of the families and projects they have supported us with.

  • Review 21 (2024-08-02 - Rating: 5)

    Really glad I found 1st American and would recommend them to others who want quality work, price, and communication. Great to work with and will use in the future.

  • Review 22 (2024-12-01 - Rating: 5)

    Easy to schedule, arrived when they said they would and stayed until the job was complete. Tyrell is a rockstar, thank you for saving the day!

  • Review 23 (2024-07-10 - Rating: 5)

    They were able to come out quick and did a great job at a fair price. Brady was very professional and efficient. Highly recommend!

  • Review 24 (2024-10-17 - Rating: 5)

    We are very pleased with every aspect of the job. I was very impressed with their attention to detail. They worked hard and finished ahead of schedule. The job was to repair a leak I. The water service line coming into our house. They dug a whole 6’ deep, by hand, big enough for a man to get in there and make the repair. When they were finished you could not tell in any way that they had dug such a large whole. All the landscape was put back in the place the way it was before they started. Even a small tree was restored perfectly. I live there, I could not tell any work of any kind had been done. Thank you Jon, and your associate, for a job very well done.Patrick

  • Review 25 (2023-12-01 - Rating: 5)

    Dealing with a water heater issue is never fun -- especially during the winter. However, I was extremely impressed with both Jon and Brady as they worked to resolve my problem and get me up and running again.Each technician went above and beyond to ensure that I was taken care of as quickly and efficiently as possible, and they even provided valuable information on how to increase the lifespan of my water heater and other pieces of equipment.Wearing booties as they entered showed a sign of respect for my home, and ensuring they parked their trucks in places on the street so as to not block my trash cans or mail box showed a level of thoughtfulness very few exhibit nowadays.Im very grateful for the time and effort Jon and Brady put forth to help me. Its called customer service for a reason, and I truly believe that the individuals at 1st American Plumbing embody that perfectly.I also wanted to thank Christie and Nichole for all of their help in trying to get somebody out to my home as quickly as possible.It takes a good team to provide the level of service that I received, and 1st American Plumbing seems to have a pretty darn good one based on my experience.Thank you all gain for you help!

  • Review 26 (2021-07-10 - Rating: 5)

    Matt found my AC problem, all my pipes were frozen over and I needed the filter replaced bad! He also helped me turn the gas back on after it had been shut off, free of charge! Great at communicating, company answered their phones when other companies wouldn’t.

  • Review 27 (2023-12-15 - Rating: 5)

    Great job! My furnace went out overnight and when I called that morning, they were able to get someone out right away! The installation staff was very professional and thorough! By the time they left, I felt like they were part of my family. :) The office staff was great to work with as well. Thanks so much!

  • Review 28 (2023-01-29 - Rating: 5)

    Nicholas, John, and Matt were instrumental to the resolution of my current water issues. They handled the problems on the spot and support the U.S. Air Force. That makes them my go to choice for plumbing issues.

  • Review 29 (2020-01-11 - Rating: 5)

    These guys were great. I broke our hot water valve under the kitchen sink, trying to shut it off. They came the same day and got it temporarily repaired so we could turn the house water back on. The next morning they came back and replaced my valves. Very friendly staff. They also have a great tracking option so you know accurately when the plumber/technician will be to your house.

  • Review 30 (2024-02-17 - Rating: 5)

    They responded quickly and were able to send someone out promptly to help us. Brady found and fixed our plumbing leak. He did a great job explaining what had caused the problem and was able to complete the repair. Easy company to work with. We felt we were in good hands.

  • Review 31 (2021-02-03 - Rating: 5)

    Blake was my plumber. He was professional and friendly. Quality of work was great, and additional issues were found and quickly fixed. He and his apprentice were willing to go above and beyond to get the job done in one day.

  • Review 32 (2024-05-13 - Rating: 5)

    Brady showed up an hour after I talked to Nicole on a Friday afternoon. He diagnosed the situation and explained it clearly to me quickly and provided an estimate. The job was done and looked great an hour later. Brady also provided advise as to how to clean up the mess caused by my leak and how to apply the suggested mold/mildew stuff. Superb!

  • Review 33 (2024-03-19 - Rating: 5)

    Great place. They came out the same day and cleared my lines. Gave us more options than other plumbers we worked with. Tyrell was great and really knew his stuff. Got the job done quickly and efficiently.

  • Review 34 (2024-07-10 - Rating: 5)

    They Always do amazing work for a fair price! They went above and beyond to make sure that we were happy! We will always use this team!

  • Review 35 (2024-02-19 - Rating: 5)

    They were awesome. While finishing a basement I had an issue that I couldn’t handle and needed to be done asap. They were at my house in a couple hours. The tech was knowledgeable and friendly and got the issue fixed fast. The price was reasonable too. I would recommend them to anyone.

  • Review 36 (2023-10-30 - Rating: 5)

    Had a good experience with this company. Our hot water heater decided to break on a Sunday morning and they were available and able to help us out. Tyrell stayed and worked into the night to make sure our water was fixed the same day. We really appreciate the time and effort that he and Matt the owner put in.

  • Review 37 (2024-01-19 - Rating: 5)

    Lance and Johnny did a great job installing a new water softener and Lance installed a toilet. They were concerned about making sure it was to our satisfaction before they left. I would call them again. Great job on both accounts.

  • Review 38 (2024-03-09 - Rating: 5)

    The technician that installed my Bradford White 50-gallon water heater was Brady Austin. He arrived on time, was experienced and knowledgeable, and did a great job. Very happy with this top-of-the-line water heater at a reasonable price. Oh, and it replaced a Bradford White that had lasted 20 years.

  • Review 39 (2024-01-24 - Rating: 5)

    1st American was amazing. Despite running into unanticipateddrainage problems on my job they finished everything just as promised at no extra charge even though they had to come back with extra equipment. And their rates are much better than their competitors that Ive used in the past. I highly recommend using this company.

  • Review 40 (2021-03-13 - Rating: 5)

    Matt is the best!! Has a wealth of knowledge as well as experience. He is also very fair, I would highly recommend this company for any plumbing or hvac needs they have really honesty staff, they clean up, and the best part about the whole experience is they make sure it is done right! And last but not least they always followed covid protocols

  • Review 41 (2024-06-23 - Rating: 5)

    So great! Came on a weekend. Everything was super fast. Pricing up front. Clearly explained the issue. And fixed it fast. Will keep these guys on the list for heating air and plumbing.

  • Review 42 (2024-05-10 - Rating: 5)

    Been around the block a few times with plumbing/hvac guys. Terrible experience always.These guys are mom and pop owned, higher quality work, and way more affordable. Plus now you only need to call one company for HVAC or plumbing.Shout out to Nichole. Best secretary ever.

  • Review 43 (2024-03-21 - Rating: 5)

    1st American delivered as promised. They were prompt, friendly and did a great job installing (and cleaning up after). Jon was a pleasure to work with. This is the second time that weve used 1st American and they will be used again in the future. Highly recommended!

  • Review 44 (2023-11-02 - Rating: 5)

    I have been using 1st American Heating and Plumbing for 5 years! John Stranger is the professional who has always serviced my plumbing, heating and air conditioning! John is absolutely outstanding and fantastic, he always goes above and beyond to help me and always knows exactly how to fix, install and maintain all of my plumbing, heater and air conditioner! I urge everyone who needs these services to call 1st American heating and plumbing because you will have the best experience ever! They are honest, trustworthy and always professional! Thank you John Stranger and 1st American Plumbing Heat and Air!

  • Review 45 (2024-05-24 - Rating: 5)

    These guys were so nice to my dogs; made my life easier going to work. I’d come home at 6:30 and they were still army crawling under my house. Just by their character alone I imagine my whole system was installed with real care.

  • Review 46 (2024-12-07 - Rating: 5)

    Tyrell did an amazing job! Highly recommend them!

  • Review 47 (2023-12-11 - Rating: 5)

    Nick was great! He is through, very detailed and knowledgeable. I highly recommend 1st American Plumbing they are very reasonably priced, puctual and extremely communicative with (me) the client as well as with thier technicians. They are my go to with any plumbing issue... T.Holm

  • Review 48 (2023-07-09 - Rating: 5)

    Really good experience with Nick L. today. With my extended family in town our water heater went out at 10pm on a Saturday night.Nick arrived right at the time I was told when scheduling. He was quick to diagnose my issue and provide some options.After a few conversations we determined I needed a new water heater. Between Nick and Matt they were great to work with and got me a great deal on a new water heater. Nick was able to get it all installed in just a couple hours and now my family has hot water.Thanks!

  • Review 49 (2024-07-15 - Rating: 5)

    Out technition Blake Savas did a great job. He diagnosed the problem correctly and did a great job clearing my sewer line.

  • Review 50 (2023-08-23 - Rating: 5)

    Jon was amazing. He was knowledgeable, professional and very thorough. I appreciated how he worked to ensure the best financial outcome, timely quick completion and kept me informed of each step. It was very nice to feel there’s a repairman out there who has integrity!! Jon does.

  • Review 51 (2023-08-16 - Rating: 5)

    Matt and his team did an excellent job taking care of my emergency plumbing problem. They were very professional and took the time to make sure the job was done correctly. They did such an excellent job that I hired them to do all the plumbing and HVAC work on a basement I was finishing. It’s hard to find good quality contractors you can trust. I would recommend Matt and his team to anyone needing plumbing or HVAC work done.

  • Review 52 (2023-10-25 - Rating: 4)

    Rating update: from 1 to a 4 for the overall experience between the two experiences with the company.Rating update justification: The manager, Matt, reached out to me after my experience and offered to reimburse me for my thermostat and ensure everything was installed correctly. Matt walked me through my furnance and A/C to give me pointers to maintain my unit and what to watch for as it ages. I really enjoyed my experience with Matt and learned a lot. Given how management handled this situation I will be using them for my A/C tune up next year. Thank you Matt and team for reaching out and making things right.Good: booking was a breeze, the technician showed up on time, and my furnace is much cleaner.Bad: My furnace was functioning just fine but I figured it would be worth getting a tune up to make sure it stayed that way. After the service my unit was no longer pushing warm air and I was asked if I’d like to pay 140 dollars to investigate the issue. I said yes as a furnace not pushing hot air is worthless. It was later found that I had a short that hasn’t been an issue for 3+ years and it ended up frying my thermostat. So at the start I had a furnace and thermostat that worked fine but could use a cleaning and ended the service with a fried thermostat (cost me 203 dollars to replace) and an extra 140 dollar bill. I will not be using nor would recommend using this company.

  • Review 53 (2024-02-26 - Rating: 5)

    Lance came today and fixed my shower today. Super professional and helpful…would still recommend these guys! They’ve been helping us with our plumbing for 8+ years now. Adam came and did the rough plumbing for our basement. He was super nice, very professional, and did a great job. The price for the job was also great. We will definitely have them come back for any other plumbing needs we have. Allison and Lance also came today and did a tune up on my HVAC system. They were professional and so nice and got my furnace up and running perfectly before the cold hits. American First heating and plumbing is awesome. I highly recommend them!

  • Review 54 (2023-08-19 - Rating: 5)

    My water heater broke on a Friday night, we called American plumbing, heating, and air and Jon was at our house within 30 minutes. He diagnosed the problem immediately, got us a quote, and within a couple of hours he and Tyrell had installed a brand new water heater for us and hauled off our old one (without us even having to ask)! They were clean, friendly, fast, informative, and professional. I highly recommend American plumbing, heating, and air!

  • Review 55 (2023-04-15 - Rating: 5)

    We just had a the plumbing and venting completed today for a washer and drying in our basement utility room today. Jon and his colleague did a great job. We had a couple quotes and the price with 1st American was very competitive. More importantly when we explained to Jon what we were wanting to do he knew exactly what needed to happen and was very skilled and took care of everything today. Thanks Jon!

  • Review 56 (2023-08-23 - Rating: 5)

    1st American Plumbing did a great job fitting in our pipe break repair so we could get our water back on the same day. John was wonderful to work with, showing up on time, explaining the situation, doing what he said he would and being 100% professional. Thank you!

  • Review 57 (2023-06-26 - Rating: 5)

    Our water heater broke and the company had a technician to our house less than 12 hours later. We knew exactly when the technician would be at our house through a tracking link the company sent. The diagnosis was quick and the repair seems to have been done well. The technician did a great job explaining the issue and walking us through what he did to fix it.

  • Review 58 (2023-12-22 - Rating: 5)

    I compared their price to a couple of other places and theirs was the best. After they finished the job I noticed a small leak later that night and gave them a call. They have 24/7 service and came out after hours to get the problem fixed free of charge. I would definitely recommend these guys!

  • Review 59 (2023-04-23 - Rating: 5)

    Jon was on time and did a great job. He even came by after his shift was over to help with a follow-up issue he had no real obligation to under the circumstances, going above and beyond to be of service. He also is always on the lookout to help me save money and get the best value possible from his service. Highly recommended!!!

  • Review 60 (2023-02-14 - Rating: 5)

    I called 1st American on a Saturday afternoon with a furnace problem and they were able to get me an appointment same day without using the emergency call option (which would have been at a higher price point). The tech arrived earlier than expected and was able to troubleshoot the issue. The work was completed on Monday due to the part not being in stock (no fault of 1st Americans of course). They did offer to place a call to get the 3rd party warehouse opened up, but we elected to wait until regular business hours as temps werent extreme and we had alternative forms of heat. The team was professional and knowledgeable. The pricing was fair and the work was completed as agreed.

  • Review 61 (2022-08-10 - Rating: 5)

    We had a pressure related issue with our pipes that started yesterday, had us all freaked out. I called 1st American and they had someone at our house before 12PM today. Jon and John were awesome. They quickly found the issue and got it fixed without having to replace anything. They explained what was going on every step of the way and were very respectful of me and my family. They were easy to talk to and were very kind to our dog as well. All we were charged was the service fee which is a huge help to a young family like ours. These will be the only folks we use moving forward!

  • Review 62 (2024-06-26 - Rating: 5)

    They were fast and professional and did a great job replacing a failed water heater valve. Highly recommend them.

  • Review 63 (2023-12-30 - Rating: 5)

    John was excellent at diagnosing and fixing the problem with my water heater. He quickly located the part and installed it. I’ll use this company again and recommend them to friends.

  • Review 64 (2023-03-01 - Rating: 5)

    Our furnace would not turn on & we didn’t know how to fix it .We had already had a bid from another company that told us we would need to replace our furnace & AC unit due to a broken motherboard. It would cost $13,000 . We decided to get another bid . We looked up this company on yelp & they had all 5 stars with good reviews. We called them in the morning & they came out by 1:00 pm . The technician was very professional. We told him about the prior company saying it was our motherboard. He saw right away it was our flame igniter that was cracked . He said he could get the part in a few hours . He tested the motherboard & said it worked fine . He was able to light our furnace manually . We had heat right away ! He came back & repaired the part . We were so happy it was fixed & only cost us 288$ not 13,000$ ! I would highly recommend this company . They are honest & professional.

  • Review 65 (2024-10-03 - Rating: 5)

    Great service and super friendly we are always so happy with their work and pricing

  • Review 66 (2023-01-12 - Rating: 5)

    Matt arrived right on time and help me diagnose a problem with a leaking stop/waste valve. He offered me some great advice and showed me how to check my water meter to make sure that it doesn’t leak in the future. Super happy with the service and couldn’t be more pleased. Also a local business, glad to have them in our area!

  • Review 67 (2024-11-14 - Rating: 5)

    Thank you so much 1st American Plumbing Heating & Air for fixing our furnace perfect.

  • Review 68 (2023-05-05 - Rating: 5)

    Highly recommend! Jon was professional and friendly. He did thorough work and offered a lot of expert advice. We will be making 1st American our first contact for plumbing

  • Review 69 (2023-06-09 - Rating: 5)

    The technician (John) who came to my house to fix my bathroom pipe leak did an excellent job! He was on time, professional, and helped educate me - which I appreciated. Will definitely be using 1st American again for any plumbing/HVAC needs.

  • Review 70 (2022-04-13 - Rating: 5)

    Our kitchen sink drain was stuck and we tried everything we could from watching YouTube. The issue was still not fixed. We called them the next day and they got us in so quick. Our guy showed up early. He offered options which made things go smoothly. He did a great job and gave us best tips to avoid further issues. Thank you so much for the great service.

  • Review 71 (2022-05-06 - Rating: 5)

    They had such quick availability. Lance was personable and friendly and knowledgeable. We had a tank less water heater installed and were a little worried how pricey it was and then I called another plumber that I trust and they said they were very fairly priced and that we should go ahead and get the tankless. They were quick and efficient!

  • Review 72 (2023-03-29 - Rating: 5)

    Jared did a great job fixing our water heater. Everyone we spoke to was friendly and we were able to get service the next day. Price was fair and I have hot water again. Thank you!

  • Review 73 (2019-10-29 - Rating: 5)

    I highly recommend Matt and his team! Matt has gone above and beyond several times for us and we are beyond grateful! If I could give more than 5 stars I would. There is definitely no pressure to leave a review, but I couldn’t not leave one because of how amazing the service was. Anytime we have called they are always able to come out the same day. Long story short...we have had ongoing problems with our sewer line. Matt was able to find that our sewer line had a crack in it located underneath our porch that was a builder defect unknown to us for 13 years. Matt was so helpful, very professional, kind and so patient with us and our situation. He was able to get the problem fixed within a timely manner so we could get back into our home. Not even a couple of days later our water heater went out and Matt and his team were able to come out again and set us up with a new water heater. Thank you so much 1st American Plumbing, Heating and Air! You will definitely be our go to company!

  • Review 74 (2022-12-12 - Rating: 5)

    Matt came out on a Sunday morning within 1 hour of my call. He was able to repair our furnace and provided maintenance advice along the way. I appreciate his prompt response time and highly recommend this business.

  • Review 75 (2021-01-28 - Rating: 5)

    100% Honest. Had John and Jared install water softener and do rough-in for new bathroom. Work was done when promised. They were very helpful in explaining exactly what they were doing. Very clean and professional. No hidden charges! The invoice was exactly what they quoted. Will definitely use them for all my plumbing/heating/air conditioning needs. Great company!

  • Review 76 (2023-09-28 - Rating: 5)

    Jared redid our gas line to our tankless water heater and replaced the panel under warranty for the tankless water heater! He did an ABSOLUTELY AMAZING JOB!! He does quality work and knows his stuff! I trust him and grateful that 1st American sent Jared to fix the issues! Jared is THE BEST!!

  • Review 77 (2022-03-24 - Rating: 5)

    Jon was very friendly when he came out to do the bid. They just completed the job it turned out amazing! We appreciate how friendly they were and how quickly they got the work done!Best company I have had work on our house.

  • Review 78 (2023-05-10 - Rating: 5)

    I had Jared out to my house to replace my AC and fix a stubborn furnace. I can never emphasize enough how awesome this company is. No matter who they send I know the work is going to be done right the first time. They aren’t the least expensive but are by far not the most expensive service out there. I trust them 💯.I recommend them to anyone who will listen.

  • Review 79 (2020-12-29 - Rating: 5)

    I really enjoyed working with these guys. I had a leak in a tub and they came and fixed it the day after I called. They were very careful to explain everything that they were doing with no surprises. They arrived on time and were efficient in their work. They were also very pleasant guys to work with. They had to tear open a ceiling but they clean up their mess and replaced the drywall with an access door for future use to the upstairs tub. The exceeded my expectations. I will find use them again

  • Review 80 (2023-08-17 - Rating: 5)

    I called at around 2 PM and they were able to get me in by end of day, which was SO IMPORTANT to me on a hot summer day when your AC goes out. Jon was in and out really quickly as he diagnosed and fixed the problem. He had the part in hand and I had cool air again! Thank you!

  • Review 81 (2022-02-14 - Rating: 5)

    We have used 1st American Plumbing Heating & Air two times - the first time was a minor toilet repair, the second was a major repair replacing an outdoor water main that ran to the house. We feel so grateful to have found a honest and reliable company that provides an excellent service and quality work. They explained everything they found and also explained everything they were doing along the way. Finding a reputable company to provide honest services can be a daunting task - save yourself some time and money and use 1st American - you won’t be disappointed!

  • Review 82 (2023-07-13 - Rating: 5)

    Jon is amazing. He problem solved and went above and beyond to help us. 1st American offers the best customer service and reasonable prices when it comes to heating & air needs. Can’t recommend them enough!

  • Review 83 (2022-06-16 - Rating: 5)

    After experiencing some flooding in our basement, we called 1st American Plumbing. On the phone they were very helpful and friendly. Lance came out shortly after we called and helped us resolve our problem. We felt very comfortable having him in our home. He was very knowledgeable and trustworthy. Highly recommend giving them a call.

  • Review 84 (2020-01-10 - Rating: 5)

    John was fantastic! He was upfront about potential costs, there was a clear (and accurate) estimate, the work was done quickly and to a very high standard. Plus, they were great on the phone and able to take care of my plumbing issue very quickly. Reliable, professional, affordable - I will definitely use them again!

  • Review 85 (2023-03-27 - Rating: 5)

    I DO NOT USE ANYONE ELSE.these guys are fantastic! professional and knowledgeable techs that provide you with all your options and explain the advantages and disadvantages of each.Ive had them do several jobs in and around my home, and I am very pleased with their honesty, integrity, and service.

  • Review 86 (2022-02-25 - Rating: 5)

    Jon has done a few jobs for me and he’s always perfect! He has replaced my thermostat(exactly what I wanted, without seeing it) , checked my sprinkler system for leakage, replaced my A/C unit( the cost was much better than I expected) American Made, excellent warranty , he has checked my heating system and today installed a humidifier attached to the central heating system!Always courteous, kind, patient and professional!Thank you Jon and 1st American plumbing heat and air!

  • Review 87 (2024-04-10 - Rating: 5)

    Lance was awesome, gave a fair quote and performed work quickly and correctly. Will call this company again if needing and work done.

  • Review 88 (2022-07-20 - Rating: 5)

    Awesome work by Brady. Showed up early in the service window, was very thorough in his assessment. Worked hard to get all of the work done same day. Would recommend him and this service to anyone.Brady replumbed our kitchen sink, replaced the broken emergency shutoff valves, installed a bidet and a faucet. He found a broken part and replaced it. Was very clear on the bill. Two year warrantee on service and parts. Call them if you need anything.

  • Review 89 (2023-09-05 - Rating: 5)

    Jared was very knowledgeable and he did a great job! Showed up on time and explain in detail what he was doing and gave us an estimate and met all timelines would recommend to friends and family.

  • Review 90 (2019-05-03 - Rating: 5)

    Awesome work and service and very trustworthy. Matt help fix issues that another plumbing company did and never was able to resolve the issues. Matt was very thorough and committed to make sure our issues were resolved. He is a hard worker and his company is awesome to work with and sincere. I would recommend them for any of your plumbing needs. they fixed multiple issues from broken sewer line to a cracked drain pipe.

  • Review 91 (2022-06-28 - Rating: 5)

    Lance was very friendly, professional and helpful with my plumbing issue. He gave excellent recommendations and took the time to listen to what was going on. Would definitely use 1st American Plumbing for any future plumbing needs!

  • Review 92 (2023-10-13 - Rating: 5)

    This is the third time we have had 1st American come out to help with plumbing issues (all unrelated to each other or their work) and I am very impressed with the professional work they do. I will definitely call them again, but truly hope I won’t have to!

  • Review 93 (2021-01-19 - Rating: 5)

    Lance and Brady were excellent. They gave us good advice and offered solutions for replacing our undermount kitchen sink. They removed the old sink and installed the new sink and faucet plus re-installed the existing garbage disposal. They cleaned up their debris and we could not be happier with the service they provided. Thanks again Lance and Brady for a job well done! We would recommend this company for your plumbing needs.

  • Review 94 (2023-12-21 - Rating: 5)

    Visit was great, the technician quickly diagnosed and confirmed some suspicions. Wasnt pushy for unnecessary repairs and made sure we were happy upon completion. Great technician and service.

  • Review 95 (2021-03-06 - Rating: 5)

    John, Lance, and Brady were all amazing throughout this process of installing my new garbage disposal. Very happy with their professionalism, work, and education 👏 😀My water heater went out and once again John, Lance, and Brady came out and saved the day. They had my old water heater out and new one in quickly same day service. Very impressed with this company.I noticed water was continuously running from one of my water heater pipes before I left to work. I called and made an appointment for 1st american plumbing to come investigate tomorrow thinking everything would be fine. After coming home from working I found water to be leaking from my ceiling and vent onto my couch and carpet. I called 1st American Plumbing after hours and they had Blake dispatched out to my house less than an hour. He found out my PRV was in pretty bad shape. He was so kind and able to answer all my questions easily. He not only double checked, but triple checked before he left to make sure that the job was done correctly and that there was no more leaks. Blake did such an amazing job especially for it being past normal business hours! This company is so loyal to their customers I wont use anyone else!

  • Review 96 (2023-01-27 - Rating: 5)

    Tyrell and Jared were very professional and kind. They did a wonderful job installing 2 bathroom faucets and a kitchen faucet with a hand soap pump. They went the extra mile making sure everything worked properly and cleaned up well.

  • Review 97 (2021-04-24 - Rating: 5)

    These guys were professional and on time. I called just about an hour before and Nicole, already had someone dispatched within about an hour after my call and they showed up before the scheduled time. I had trouble taking off the old garbage disposal mount. Jon managed to take off the mount after some time, and did a great job installing the new one for me. I like the fact that they checked to make sure that the installation was done right and also Jon reminded me to register the garbage disposal even though I purchased it myself, which I really appreciate.

  • Review 98 (2022-10-26 - Rating: 5)

    Nicholas, Tyrel and Matt installed a tankless water heater and a water softener. It was a difficult install due to the configuration of the double wide home. They were clean and left no mess. The were very professional and were very pleasant to deal with. I would recommend the for plumbing needs. They are also developing a program that will provide twice a year inspection and service of furnace, air conditioner and water softener for a monthly fee.

  • Review 99 (2021-05-21 - Rating: 5)

    First, I love that someone answered the phone immediately both times we called and one was even after hours! Second, they were the only company that were able to get someone out the same day! The service was very friendly and personable. Our technician Jon was very friendly, helpful, and knowledgeable! He came after hours and was still happy to help! They were upfront with costs and didn’t over charge! Very happy with our service and I would highly recommend them!

  • Review 100 (2020-10-22 - Rating: 5)

    I needed to get a few plumbing issues taken care of and 1st American Plumbing was able to come out to my house the same day and also fix the issues. Blake and Brent talked everything through with me and got things done really well and in a good amount of time. I will definitely be using their services again!

  • Review 101 (2022-10-06 - Rating: 5)

    1st American has been the best company I have found. From the amazing repair on my stop and waste valve and spigot last year to the furnace cleaning recently. Always do an amazing job, on time and the customerservice is the best!

  • Review 102 (2019-06-26 - Rating: 5)

    I was extremely happy with the service and professionalism from Matt. The owner (Matt) himself made it a point to come by late in the evening even though ours wasnt an emergency and was very helpful to explain me the process and what he was trying to do to detect the leak in and around our house. He spent quality time going over every possibility while detailing why and what on each step. Very impressed and will definitely recommend!

  • Review 103 (2022-01-11 - Rating: 5)

    We are returning customers of 1st American plumbing. This time our water heater needed a burner replacement. Our first go-to for help was 1st American. It was the weekend but Matt was quick to answer their 24/7 emergency line and start working on a solution. Matt coordinated with the supply shop to find the correct part. He showed up ready to complete the repair and in a short time thereafter we had hot water again. Thank you, Matt! We will not hesitate to call 1st American again for future repairs.

  • Review 104 (2024-04-15 - Rating: 5)

    We have been using First American plumbing for years and always are very well taken care of. This company is honest and goes out of their way to provide a great service and they are careful to stay true to the bid they give you and not surprise you during the job being done. I highly recommend Matt and his crew for all plumbing needs.

  • Review 105 (2023-10-30 - Rating: 5)

    They are 100% on customer service. We had to warranty out an on demand heater and they spent a ton of time with the factory on our behalf making sure that it was done correctly. Thanks Matt

  • Review 106 (2021-03-04 - Rating: 5)

    Blake and Brent were great! They were on time, very thorough and explained everything that would be included in repairs and installs. Discussed all possible options, warranty details, and gave inputs based on what I need rather than any extra stuff. I have used this company before and they are always professional and do a great job!

  • Review 107 (2019-05-16 - Rating: 5)

    When it rains, it pours and I’m so thankful that good people still exist!! Matt and Jon have been absolutely amazing! Between my boiler system and my water heater going out, they have worked with me and given me great service and great pricing! They always walk me through the work they are doing and ensure any questions I have are answered. They are the only ones I would trust for any of my plumbing needs!

  • Review 108 (2021-02-05 - Rating: 5)

    They were amazing! We called them and they said we will schedule for tomorrow, that was the soonest availability they had, and said if they got an opening that day they would send someone our way. We had a very clogged drain and it flooded our downstairs bathroom so they knew our urgency to get someone in to help. I spoke to Nicole on the phone and she was very diligent in communicating with us and letting us know when the guys would be here to help us out. She was very nice and on top of things to make sure we got the help we needed and we were very pleased when she called us and let us know a couple of their guys were able to come over and help! We were so very grateful! They came within thr time they said they would be here (2-4pm), and very fast and efficient in cleaning out our drain. The guys gave us some tips on things we can do to help a clog like that from never happening again which we appreciated. We made sure to give the guys a nice tip for helping! Definitely choose this company if you want help from people who will understand your concerns and urgency to get help - theyll do everything they can to help you! Thanks for all the help 1st American Plumbing!

  • Review 109 (2019-12-28 - Rating: 5)

    We had an emergency this evening which required some expert assistance. I searched for plumbers which were open 24 hours and this company was the #2 result.I highly recommend this company. The owner Matt Savas responded to our emergency and was very prompt and was upfront and honest with us. 1st American plumbing and heating is very reasonably priced for the services they provide.Matt even offered expert advice on our water system.I highly recommend anyone wanting a honest good job done with plumbing and or heating and cooling to contact 1st American.Thank you again for the timely response.

  • Review 110 (2021-02-04 - Rating: 5)

    Blake and Brent were very professional, knowledgeable and efficient in finding and repairing the leak in my kitchen drain pipe. I was impressed with the quick responsiveness to which they came out to trouble shoot and then to make the necessary repairs. I also LOVE that there is a 2 year guarantee on parts and labor for this repair.

  • Review 111 (2024-06-29 - Rating: 5)

    The guy that came to solve my issues was polite went right to the source. Gave me estimates and then after solving my problem.

  • Review 112 (2023-10-13 - Rating: 5)

    We used 1st American for a tankless water heater install and went back to them because our AC unit lines kept freezing up. They came out and looked everything over gave us some suggestions on what to do to help out and prevent the freezing lines. I know some companies will come out and tell you they need to hook their gauges to check the coolant levels just to make money. They were up front and said there wasnt a leak and wouldnt need to hook up anything. Definitely will use them again.Update: We had a plumbing issue that was an emergency and they responded right away. Bradley came out and checked everything over and made some suggestions that were very helpful and fixed our problem.

  • Review 113 (2024-06-12 - Rating: 5)

    Our A/C unit was having issues with remaining cold. Tyrel was here early and was able to diagnose the problem and get it working that same day. Always recommend this company for any plumbing or A/C issues!

  • Review 114 (2024-11-20 - Rating: 5)

    They went above and beyond to make sure we were satisfied with the service and were extremely customer friendly. I will refer them to anyone needing plumbing or HVAC.

  • Review 115 (2024-12-18 - Rating: 5)

    This company is professional and proficient; they will do a wonderful job for you.

  • Review 116 (2023-10-19 - Rating: 5)

    The tech were professional and honest.Our boiler needed to be replaced. They finished in two days as they promised. I would highly recommend them. When you call make sure you ask for John and Johnny.

  • Review 117 (2021-01-13 - Rating: 5)

    1/13/21 This was our third experience with 1st American and it was excellent, as were the other two. Lance and Brady were professional, personable, and did a quality job. They estimated the job of replacing our washing machine drain line and vent, and when it turned out to be less difficult than anticipated, they adjusted the cost accordingly. Lance and Brady followed COVID protocols and left the three different areas they worked in as clean as if they had not been there. We were very pleased with their work. 1st American is our go-to business for plumbing needs.

  • Review 118 (2019-04-04 - Rating: 5)

    I want to than Matt for coming out to my daughters home and taking care of their plumbing needs. Dealing with 1st American was a pleasure. I work with many plumbers in my restoration business and found Matt to be very professional, on time, he even sent a text to my daughter saying he would arrive shortly and it had his picture on it. I waited around to make sure things were done right since I had recommended him and finally left because I could see they were in good hands. He got things fixed for a reasonable price. I recommend 1st American Plumbing highly. Thank you Matt!Jerry

  • Review 119 (2019-12-19 - Rating: 5)

    This is an honest, hard working company. The owner of the company came to our rescue and stayed until our plumbing problem was resolved at 8 pm. They made sure up front that we knew exactly what they needed to do, and gave us updates including the price. They charged a fair and reasonable price. They were very professional. Plumbers are not inexpensive, but they can prevent much bigger problems from developing. I would highly recommend this company to family and friends.

  • Review 120 (2023-06-02 - Rating: 5)

    Nicholas and Johnny cleaned and tuned up our Lennox A/C unit. They explained what needed to be done and what could be done to keep it running efficiently.They were thorough and explained any costs up front.We are pleased with the timely service and professionalism.

  • Review 121 (2023-03-10 - Rating: 5)

    John and Jon installed a replacement pump for our boiler and got it all dialed in. For boiler, chiller, water heater, and hard-to-find leaking pipe problems - we wouldnt think about hiring anyone else. You may be able to find someone cheaper than 1st American, but weve found their expertise and service to be unbeatable

  • Review 122 (2023-01-20 - Rating: 5)

    1st American Plumbing fixed my emergency main water line break at my foundation. They dealt with my more than complicated HOA who took over 10 days to approve the fix. The HOA had zero clue how the water line ran and had no plan. 1st American came in and made all the calls, worked with the city and HOA and went above and beyond to get my line fixed. I spoke with Matt on the phone the first night of my leak and he told me about how to do a drip line into a bucket which saved my basement from flooding extensively over the 10 days the HOA was no help. I want to give a huge shoutout to Matt, Nicholas (who showed up multiple times and had to keep coming back due to the HOA saying they couldnt work and having no clue where things were), Tyrel, and Johnny who stayed late and made sure the job got done. They even hauled off huge boulders that the builder DR Horton just threw on the line. Such a great experience and saved us even more of a headache. I would not hesitate to use 1st American Plumbing for any needs.

  • Review 123 (2022-07-04 - Rating: 5)

    The water main to my house burst and left me with a huge mess in my yard. This all happened in the evenings hours before the long July4th holiday weekend. After getting someone to assess the damage they were able to get a team out to excavate and repair the pipe. A special thanks to Matt and Tyrell as Im very impressed with the work they did. They were friendly, hardworking, and professional. Thanks again!

  • Review 124 (2023-05-01 - Rating: 5)

    Jon was awesome! He’s got tons of experience and that expertise was evident throughout the process, from evaluation and giving us an estimate to installation. We are highly satisfied.

  • Review 125 (2022-08-29 - Rating: 5)

    I had a new water heater installed -- over the weekend, which concerned me from the start. But 1st American Plumbing exceeded my expectations. Both installers, Nicholas and John, were incredible! From the painfully anticipated sales pitch, which in Nicholass case, didnt happen at all, to the installation and cleanup, everything was perfect!

  • Review 126 (2023-09-25 - Rating: 5)

    I am super happy with Johnny and the 1st American Crew. They identified the problem, provided a military discount, and got the job done quick and effectively. I highly recommend their services.

  • Review 127 (2023-06-15 - Rating: 5)

    We had been warned that our main water line was broken but when Matt arrived, he found that the main line was strong but the problem was inside the house. The culprit was a disintegrated gasket valve in one of the toilet tanks.Thank you Matt!The only down side is that we had to pay $439 for a $50 repair

  • Review 128 (2021-12-22 - Rating: 5)

    I have used this company more than once. Jon, Jared, and Lance are good at what they do. They take time to explain what they are doing and tell me how to maintain my plumbing system. They give me their bid before starting their work. They work quickly and efficiently.

  • Review 129 (2019-11-26 - Rating: 5)

    We were having issues getting the fireplace in our apartment to turn on. We attempted contact, and even technician visits, with two other heating companies with our property manager before trying 1st American. They were very professional to work with. It was easy to set up an appointment, they texted a reminder, and even sent a picture of the technician once he was on his way. Our issue was resolved within an hour, and their technicians were very professional, knowledgeable, and courteous.

  • Review 130 (2019-06-24 - Rating: 5)

    We had a PVC pipe vibration problem. Our condo building manager recommended 1st American P-H & A. The appointment process was friendly and efficient. The repair team was quick on the diagnosis and proficiently cared for the matter. They arrived a little early. Happy to recommend this business.

  • Review 131 (2022-06-27 - Rating: 5)

    Last year we used 1st American for our Water heater installation that attached to our boiler. Jon was so knowledgeable about the Water heater and our boiler. Recently, he came out and fixed 2 of our mini splits air conditioners and serviced another one. He was fast and thorough.

  • Review 132 (2020-09-05 - Rating: 5)

    Brent and Matt came out to troubleshoot and fix a leak. They were both very friendly and professional. I was impressed with how fast they were able to come out to my house and find the problem. Definitely recommend their services for any of your plumbing needs.

  • Review 133 (2018-10-21 - Rating: 5)

    I have contacted 1st American Plumbing several times in the past few years, this fall I took advantage of their special Heater inspection service. The Tech arrived on time, did a great through inspection and cleaning, and we discussed the age of my heater and options for the future. My heater is working very well, and with this kind of care will work for a long time to come. I know that taking care of my heater in this way will prolong its life and help it work more efficiently. I depend on 1st American Plumbing for this kind of yearly service, and I am highly confident in their work, and honest advice.

  • Review 134 (2022-01-03 - Rating: 5)

    Lost use of furnace on Sunday at 5 am when temperature was 6 degrees. Called 1st American for emergency service. Matt and company were quickly responsive to identifying the issue, and the response was timely and comprehensive. Matt was very professional and explained everything while he fixed the problem. Would definitely use them again for any heating/plumbing issue.

  • Review 135 (2024-01-04 - Rating: 5)

    Didn’t have any hot water and Brady came out. Amazing experience with him and he was very professional and knowledgeable. Would recommend to anyone! Thank you!

  • Review 136 (2019-12-03 - Rating: 5)

    Great experience! I had an emergency with my water heater busting open & leaking through my basement. Matt came out quickly & replaced it with a new one, detailing what he was doing & what had happened to the old one. He was very friendly & honest, doing a great job. Thanks!!!

  • Review 137 (2023-11-16 - Rating: 5)

    Ive used 1st American a few times and have been very impressed with their response time and knowledge. The technicians have all been friendly, knowledgeable and efficient. Would absolutely recommend.

  • Review 138 (2019-05-01 - Rating: 5)

    Wow! These guys are above and beyond professionalism and honest. Jon stanger and his partner showed up on time,replaced my water heater and clean my drainage. Very happy with their service and will definitely use them again. Affordable and reliable!!! Thanks again 1st American plumbing.

  • Review 139 (2020-10-03 - Rating: 5)

    We had a growing list of needs and desired work to be done in our home and wanted a company that could do all of them. We had 3 different companies come and bid on the total work. 1st American Plumbing was reasonably and competitively priced and did not try to upsell or do work beyond what was needed. For example our water softener had stopped working and the other 2 bid to replace it whereas 1st American was able to repair it at a fraction of the price of a new system. Another example was a leak from a toilet which one company was going to charge nearly $2K to repair the piping under it whereas 1st American recognized it was just a simple need to reseat the toilet with a new wax ring. In addition to being fair and honest in their assessments they were very professional in their work. We received an email notifying us they were on their way and allowed us to track their approach. They were efficient in their work and respectful of our property. We had them fix the toilet, fix the water softener, install a home humidifier, install a home air cleaner, inspect/service furnace and AC, relocate an external natural gas outlet, and move the water softener brine tank to the garage. All of the projects were completed requiring a very long day of work, but they stayed until it was all done and we were satisfied. I highly recommend the company as honest, reasonably priced, professional, friendly, and competent at their jobs. Without question we will use them for all our future plumbing, heating, and air needs.

  • Review 140 (2021-07-17 - Rating: 5)

    I really enjoyed using this company . Specifically, Brady was the technician that came to my home . He was extremely professional and knowledgeable. Brady took the time to educate me on my plumbing issues and answered my questions with patience. I highly recommend American Plumbing and Heating.Cedric

  • Review 141 (2019-12-07 - Rating: 5)

    I have known many plumbers over the years but have not known any better than 1st American. They are courteous, professional, and honest. Their work was efficient, complete, detailed and to code. Great company to work with. Thanks to Matt Savas and the boys!!! Yeah! I have hot water!

  • Review 142 (2020-10-30 - Rating: 5)

    Blake with 1st American was so helpful! We had such an awful groan coming from our pipes anytime we turned on the water and he was able to diagnose and fix the issue in under 15 minutes! Super professional and nice, would definitely recommend his service to family and friends.

  • Review 143 (2019-12-28 - Rating: 5)

    Our master bathrooms toilet decided to take a dump (pun intended). In a pinch, we reached out and were helped by Matt. He quickly got us setup with a same-day appointment and was on time as per his estimated arrival time. Within a few minutes of troubleshooting, he had a plan of action and price quote. Shortly after, he had the problem solved and our toilet was ready for more abuse. He was very polite, transparent, and helpful throughout the whole process. We definitely recommend anyone with plumbing issues (or HVAC) to come here first!

  • Review 144 (2024-06-01 - Rating: 5)

    These folks did a wonderful job and were a pleasure to work with. I will not hesitate to use them in the future if needed.

  • Review 145 (2024-05-17 - Rating: 5)

    Jake and Jonny did an excellent. They were thorough and willing to take time to explain and teach us.

  • Review 146 (2019-01-17 - Rating: 5)

    Ive used this company only once, but when I did they were great. I was not able to be there in person but I did have someone at the location. I get reassurance because once your appt is booked, you get a text with a picture, name of, and short bio of your tech. You can also track how far they are from you. Our tech Adam fixed our toilet and was professional and quick. I did not feel like I was being over bid for the job.

  • Review 147 (2019-12-21 - Rating: 5)

    Matt came to our house, diagnosed the furnace, went to grab the parts and came back to fix our furnace very efficiently thru the very busy Friday traffic . We really appreciate his service! He is definitely our Santa of this Christmas. Matt is very professional and extremely knowledgeable. Besides the furnace repair, he extended tons of information regarding maintenance to me. His company and himself have the highest standard of ethics to my knowledge. I highly recommend his services to you!

  • Review 148 (2022-03-17 - Rating: 5)

    Ive had 1st American Plumbing out three times the past month and each time Matt, Lance and Nicholas exceeded my expectations solving an after hours water leak, replacing a pressure valve, shower valve, faucet shut off valves and a faucet. Work quality was top notch!

  • Review 149 (2021-07-21 - Rating: 5)

    Great service! John and Tyrell were able to quickly troubleshoot and repair my air conditioning system compressor.Also, came within the timeframe they were scheduled to.Thought I was going to be in a large expense however the cost was kept to a minimum. I recommend 1st American plumbing services.

  • Review 150 (2021-03-10 - Rating: 5)

    Lance and Brady were very nice and professional they came to my home to check my pipes because of a fowl smell. they didn’t even charge me for their time because it was a minor issue that didn’t even need any maintenance. I would recommend them to my friends and family.

  • Review 151 (2024-03-11 - Rating: 5)

    Very pleased with response time and professionalism. Jon explained everything and gave quote prior to doing any work. Very pleasant personal tech.

  • Review 152 (2021-01-12 - Rating: 5)

    We had them redo our furnace and a/c system. We had them add a 2nd furnace and 2 new a/c units. They did a great job! They were great at explaining what options were best, and why, and they were able to work with our existing system. They were clean, polite, and easy to work with. I highly recommend them!

  • Review 153 (2024-11-15 - Rating: 5)

    Excellent service. Professional and knowledgeable. I highly recommend 1st American Plumbing.

  • Review 154 (2023-04-26 - Rating: 5)

    Brady was excellent to work with, he explained how the leak occurred and his steps to correct it. Will definitely contact 1st American Plumbing in the future for service.

  • Review 155 (2021-02-03 - Rating: 5)

    Jon, Allison, Lance, and Brady are awesome. They are great at explaining the problem and providing doable solutions. First American Plumbing will come and give you an explanation of the problem without charge. Their prices for parts and labor are very fair. I always call them first.

  • Review 156 (2022-01-10 - Rating: 5)

    Brady did an excellent job with the installation of a new water heater. Was able to point out some issues and correct some issues with the previous install that brought our house up to code. Helped me figure out an issue with my water softener too.

  • Review 157 (2021-08-28 - Rating: 5)

    Brady was on time and was very informative about our problem with not only our water heater, but also with our air conditioning unit that was affecting our water heater. He repaired what was needed and left the area clean. Would definitely use their services again!

  • Review 158 (2020-12-23 - Rating: 5)

    They provided good service at a reasonable price. Jon and his helper trouble-shooted why we did not have hot water restoring it to our household. They also moved a thermostat quickly (We have radiant heat and one room was too cold.) Jon did his best to save us money, giving us a 10% senior discount. I put this company down in my address book to use again!I hired Jon again. He always does good work, what is best for us, he does not cut corners. He is so good to explain what needs to happen next. I want to use him for any of my plumbing needs. Hiiraan stalled shower liner, spending a long time taking out the old concrete which caused the problem in the first place. He added turn off valves for a future laundry room sink.

  • Review 159 (2024-05-15 - Rating: 5)

    They are very quick on service if you compare prices, you’ll find their fair and if there was anything wrong, they’ll come back and do it right and fix it completely. Therefore, in my mind, they are considered very good.

  • Review 160 (2020-12-05 - Rating: 5)

    These guys were amazing!! I wish I could remember their names. I think Brent and Blake..? I will try to find and update. Our main water line busted and was leaking into our cold storage room and it was flooded.. they came out (following all proper covid protocol) and dug it all out including a bush that was in the way and they literally replanted the bush in another area in our yard! They repaired and replaced everything and when they were finished they put all the dirt back and packed it in really good. They were in and out of the house quite a bit so my dogs were going nuts and they spent time talking to the dogs and petting them to help ease their anxiety. These guys were hands down the best service we have ever had!! Thank you guys so much!!!

  • Review 161 (2020-01-29 - Rating: 5)

    Jon and Lance were to my home in under an hour to help me with my plumbing issue. They fixed it quickly and walked me through everything that they were doing. The service was worth every penny. Highly recommended.

  • Review 162 (2014-12-11 - Rating: 5)

    I had a terrific experience with 1st American Plumbing, Heating & Air. Our son flushed some hot wheels cars down the toilet and clogged it. We called after business hours, and our phone call was promptly returned. A technician came the following day. The service was exceptional. He not only fixed our toilet but improved its condition. The price was very reasonable for the quality of work we received. Matt Savas will be my go to plumber for any future plumbing needs.

  • Review 163 (2021-05-18 - Rating: 5)

    Lance and Brent were great to work with! Took the time to explain everything to me so I could make informed decisions about the repair options. Lance made me feel like he genuinely cared about his work and that made me feel confident in his work.

  • Review 164 (2019-01-16 - Rating: 5)

    Prompt, professional and gives options with no pressure. I needed service for a hot water heater on a Sunday. Matt told me how much the after hours fee would be and gave me a choice. He then explained Id get a text with a picture and bio of the technician and a gps link so Id know when hed be coming. He then got here in an hour. Matt gave me three options and was upfront with prices and was very thorough. I appreciated feeling like I had choices to work with even though I was dealing with an unplanned, expensive emergency. I was pleased with my experience and would recommend them.

  • Review 165 (2021-11-11 - Rating: 5)

    1st American Plumbing, Heating & Air has come to our rescue on several accounts. They are responsive and get to us quickly. The teams is extremely knowledgeable, tidy, professional and helpful. We have a small business and are so glad we have switch plumbers to a company that truly cares and stands by their values. - Jacob and Rachael

  • Review 166 (2023-09-30 - Rating: 5)

    Our AC went out this morning. I was given a reference by a friend, so I called in to make an appointment. I wasnt expecting to be seen the same day, but I was so very thankful that when I called in Nicole said there was an appointment available between 1-3 PM. Lance and Allison showed up as promised between 1-3 PM. They both were very knowledgeable, helpful and quick to diagnose and repair. I will use 1st American again and would recommend them to all my friends!

  • Review 167 (2021-05-21 - Rating: 5)

    Hands down the best service Ive hired over many years of using various trades such as electricians, handymen, general contractors, etc. From the first phone call to the last visit from Phil the technician its been the best process.My AC went out (twenty years old). I knew it was time to replace the AC and furnace. I googled HVAC companies and read reviews until I felt this was a good choice. Phil helped with explaining my current system and what options would be most beneficial for our home. I selected the right option with his input and experience. Both were installed in one day and Phil even explained the processes and made adjustments to meet our needs.It definitely makes a difference when you hire someone who is not only competent and experienced but actually likes his job and has a passion for helping people.10/10Thanks Phil!

  • Review 168 (2020-02-06 - Rating: 5)

    The plumber came within an hour of my call, and he even gave me tips on an unrelated issue. All the techs that have been to my home are friendly, courteous and I trust their recommendations. I’m a repeat customer, and will continue to use their services.

  • Review 169 (2020-03-21 - Rating: 5)

    I called with a minor issue that I needed to be fixed after hours. The plumber that was originally scheduled was delayed so the owner himself texted and showed up to make sure we didn’t have to wait too long. Matt quickly fixed the issue and even took the time to make some recommendations for down the road.

  • Review 170 (2020-11-11 - Rating: 5)

    They broke the foundation for us and installed drains for a future basement bathroom (toilet, tub, and sink). Both workers were friendly. They cleaned up as they did the work and were respectful of our home. They even paid attention to our dogs and were careful to close the gate so the dogs wouldn’t get out. The work was finished in one day and looks great!

  • Review 171 (2022-12-17 - Rating: 5)

    John came to my house. He was clean, polite and fast. He did a great job! I strongly recommend them! They are friendly and professional!

  • Review 172 (2020-08-01 - Rating: 5)

    Matt went the extra mile and spent several hours helping us locate a sewer clean out that was buried under landscaping in our yard. They have top of the line equipment to get the job done, and excellent customer service. I’ll recommend this company for sure.

  • Review 173 (2023-02-12 - Rating: 5)

    Had a great experience! Had a leak that needed quick attention and they were able to come out quickly and fix the issue same day. Tyrell was quick and professional!

  • Review 174 (2021-07-30 - Rating: 5)

    I was getting rid of my swamp cooler and getting central air installed. I have an older house with lots of quirky ductwork and creative installation, and it turned into a bigger project than anyone anticipated. Despite that, Jon and Jared did a great job, had a good attitude throughout the surprises, and didnt go a dollar over the estimated price. Thank you!

  • Review 175 (2020-10-19 - Rating: 5)

    Matt was referred to us by another family member. We had no idea where the water was coming from but the basement was soaking wet. His response was quick and thorough. The work was scheduled the following day. Blake and Brent went above and beyond, they constructed an apparatus to pull the main line from the stop and waste from the inside! My Dad would have loved it!!!!I had follow up questions and Matt was more than willing to answer and make sure I understood the process. I would highly recommend this company for all your plumbing needs.Thank you all, again, you rock!Terree Kay and family

  • Review 176 (2021-11-21 - Rating: 5)

    110% would recommend! I’ve used them to service our AC and fix our furnace. They always show up on time and take the time to explain any issues. I never feel taken advantage of and their prices are fair. Please call them above anyone else!!

  • Review 177 (2020-09-24 - Rating: 5)

    I highly recommend 1st American Plumbing, Heating & Air. Matt Savas and his crew responded immediately when my water heater (purchased from and installed by a vendor other than 1st American) kicked the bucket and caused substantial damage to my utility room and nearby flooring. 1st Americans communication (email, text, app-based) was top notch - informative, frequent but not overwhelming, and reassuring. All my questions (including why 1st American recommended the water heater it did) were answered timely. Matt and his crew also arrived on time with appropriate parts on hand, minimized their impact on my flooring (wearing shoe guards and placing floor coverings), and followed appropriate COVID19 precautions and distancing.Great, timely service from a local business = strongest endorsement.

  • Review 178 (2023-07-19 - Rating: 5)

    John was the best. Very respectful of my home. Covered his shoes. Did excellent professional work. Explained things to me. Thanks John

  • Review 179 (2019-03-23 - Rating: 5)

    These guys are the best! We have used them many times for various plumbing needs and their prices are fair, they are kind and explain everything they do in their repairs. You can’t beat their warranty and your satisfaction appears to be their goal.

  • Review 180 (2020-12-19 - Rating: 5)

    We had water pouring out of the ceiling this afternoon and after shutting off the water and getting pots to catch the streams, I panic searched for a plumber on maps. Luckily I came across these guys first and gave them a call. They were there within about an hour and had it diagnosed in less than 10 minutes. Blake and Brent were super professional and even had everything ready to go for the fix in the truck (I should also mention they both had masks on the entire time and even had little booties to put over their shoes whenever they walked in the house) . In around 30-45 minutes, they had it all patched up. I will ABSOLUTELY call them in the future for any of our plumbing needs that are sure to pop up!

  • Review 181 (2023-07-05 - Rating: 5)

    The team (Jon and Nicholas) showed up ahead of time and quickly diagnosed the problem with our AC. The problem was fixed within minutes and they left us with helpful information about our unit and some tips for maintenance.

  • Review 182 (2019-07-10 - Rating: 5)

    American First did a great job! They were responsive to our requests for service, thorough in their evaluation, showed up when they said they would, and did a fantastic job! They were professional and courteous as well. I highly recommend them!

  • Review 183 (2021-05-07 - Rating: 5)

    Love the no hassle service. I called and was able to set up an appointment. Joe Stanger showed up on time and provided me with a detailed explaination of what the problem was and how it could be repaired. Joe promptly went to work fixing and cleaning up the pipe and damaged area around it. Joe even brought my trash cans up from the road so they didnt blow over. Thank you for your help!

  • Review 184 (2021-06-17 - Rating: 5)

    1st American Plumbing installed the rough in for us to finish our basement and they also installed our water softener. The work was done right the first time, no issues at all. Would recommend them over and over again!

  • Review 185 (2023-12-14 - Rating: 5)

    These are great plumbers. They were fast and efficient. And they took the time to explain the issue and the repairs needed.

  • Review 186 (2022-02-21 - Rating: 5)

    1st American responded on a weekend when our old water heater decided to quit working. They made it out quickly, Blake was able to get the supply house to open up after hours to get some parts that were needed and he had us up and running by the end of the day. Can’t ask for more!

  • Review 187 (2024-07-01 - Rating: 5)

    He knew just what to do and had the parts. He was courteous and kind explaining things to me.

  • Review 188 (2024-11-10 - Rating: 5)

    Fantastic, professional service at a fair price.

  • Review 189 (2022-10-20 - Rating: 5)

    Very happy with the work that Matt and crew did. Wholeheartedly recommend them for your plumbing needs. We will use them again when needed.

  • Review 190 (2020-01-15 - Rating: 5)

    We were caught with no water in our house because we were trying to install our new dishwasher late at night. We had to buy a part not supplied with the dishwasher. However, the stores were closed already. We tried to shut off the water to the dishwasher with the shut-off valve under the kitchen sink but quickly realized after turning on the main water valve that the valve under the sink was not stopping the water to the dishwasher. Hence, we had to turn off the main water valve - leaving us without water till the next day. I called 1st American Plumbing first thing in the morning and they were able to squeeze us in at the last second saving us from going without water for a longer time. Plus, we had company coming over the next day so we didnt want to fix the dishwaherr too late in the day. Jon, the plummer, made it by 9:30 and had everything fixed and installed by 10:45. 1st American plumbing was very professional and kind to have helped us out on such short notice. Price was reasonable also. I would highly recommend them.

  • Review 191 (2023-10-11 - Rating: 5)

    Jon was very kind, personable and caring. He always goes the extra mile. We really appreciate their services.

  • Review 192 (2023-08-08 - Rating: 5)

    Jared was on time, friendly, knowledgable, fast and thorough. It was a very positive experience and I will gladly use this company going forward.

  • Review 193 (2022-05-19 - Rating: 5)

    Lance was fantastic- we have had multiple problems with our outside faucet cracking multiple years in a row. He added a better faucet and ball valve inside to ensure this problem will not happen again.

  • Review 194 (2019-07-12 - Rating: 5)

    Needed some toilets replaced. John and his associate were professional, quoted a reasonable price below their competitors, did a fast and exceptional job and left the area clean. Will use them again for my plumbing needs.

  • Review 195 (2019-03-11 - Rating: 5)

    Our hot water heater started leaking. It was a Sunday afternoon, so we were concerned that it’d be difficult to get someone out to our house that day. We called and Matt was out to our house within the our. He walked us through several options and prices, and went out of his way to make sure he was saving us as much money as possible.We’ll be calling for any plumbing, or heating/air issues we have in the future.

Similar Organizations