Horizon Services - Air Conditioning, Heating & Plumbing

Photo of Horizon Services - Air Conditioning, Heating & Plumbing

Located in Havre de grace, Maryland

Address: 908 Pulaski Hwy, Havre De Grace, MD 21078, United States

Phone: +1 302-517-0584

Rating: 4.8

Services

  • On-site services
  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-31 - Rating: 5)

    Tony came to checkout our water heater and provide options and a quote for a replacement unit. He is easy to work with and extremely professional. We went with Horizon Services because of Tony’s knowledge and clarity in explaining each option with absolutely no sales pressure. He is clearly committed to providing the best customer experience and follows up to be sure you are completely satisfied. I recommend this company for all your HVAC and Plumbing needs. Thanks Tony.

  • Review 2 (2025-01-05 - Rating: 5)

    Our experience with horizon heating was exceptional. Our tech Terry was very knowledgeable and professional. He worked diligently to fix our heating problem by replacing needed parts in time for an impending snowstorm. We are comfortable and warm once again - thank you

  • Review 3 (2024-07-12 - Rating: 5)

    We had an exceptional experience with Horizon! Jean and Charles, along with their manager, worked tirelessly on an 8 hour plumbing repair project. They were courteous, cheerful, and inspired confidence. The problem occurred on a Sunday, and Jean was sent out the same day to assess. The job was scheduled within days and we were back in business. I would use Horizon again.

  • Review 4 (2025-01-01 - Rating: 5)

    Eric and Charles did an excellent job. Part had to be ordered for my water heater, and the service was quickly scheduled thereafter. The job took about an hour to complete, everything was clean and neat, and the water heater works great. Great service.

  • Review 5 (2024-07-16 - Rating: 5)

    I rarely leave reviews, but I felt compelled to share my experience with this company. I was impressed from the very beginning. As a homeowner with trust issues, I am always wary of companies trying to sell me something along with fixing my issues. However, my experience with this company was different.They sent Rick to resolve my issue, and he made it clear that he was there to fix the problem. He encouraged me to stay with him and ask questions while he worked, which is something most companies don’t do. He went over every item he looked at, explained how things were supposed to work, and described their current condition. Rick also gave me recommendations on how to improve the system’s efficiency without pressuring me to buy anything, which I really appreciated.Overall, Rick is A+ in terms of experience and customer service. He even explained why the company has a 4.8 out of 5 rating on Google. I wholeheartedly approve of this company!

  • Review 6 (2024-10-09 - Rating: 5)

    The service technician, Tray, was very friendly and informative when performing the maintenance check for our heating system. He was very thorough in explaining what he was doing every step of the way. Unfortunately we will probably need a new system but that is no fault of the technician. The advice he gave regarding replacement of the system was very helpful.Communication from dispatch was also very good. Received an email and a text the day before service and then a phone call when the technician was on his way.I would highly recommend Horizon Services.

  • Review 7 (2024-11-20 - Rating: 5)

    Quick scheduling for everything. I made an appointment online on a Wednesday, they came Thursday to check out the furnace. They came back out Thursday evening to give us an estimate and then installed the new furnace Friday morning. They were all on time and courteous. They did not rush or try to upsell. They listened to our needs and provided the best product and feedback. We felt very comfortable and not pressured to purchase. Everything was just easy and well done.

  • Review 8 (2024-12-26 - Rating: 5)

    John was extremely helpful. He gave me some information about installing my furnace filters that I was not aware of. He took time explaining things and making sure we were satisfied with the performance of our system.

  • Review 9 (2024-12-24 - Rating: 5)

    Our furnace stopped working around 9pm. Tried to fix myself and manage the heat in the house until it dropped significantly due to dropping temperatures outside. I called at 1am for emergency service. The woman on the line was so incredibly kind and empathetic towards my situation since my 86 year old grandmother resides in the house. While nobody was available at night we were prioritized as the first ticket of the day. Trey arrived a bit past 8:30am (on Christmas Eve!) and had the heat back on in a little under two hours. He was so nice, explained everything and didn’t mind me sitting around watching and asking him questions. Thank you for making our holiday very warm and merry!

  • Review 10 (2024-12-31 - Rating: 5)

    Eric was fantastic and worked with me to stay competitive. He completed the work both professionally and quickly when we needed our water heater replaced asap.Tray came for a PM on our heating system and treated it like his own home. He was professional and extremely thorough.

  • Review 11 (2024-11-06 - Rating: 5)

    Horizon services is a company that takes pride in there customer service. I needed there service right away. They replaced my furnace and AC unit the next day as it was urgent with my furnace. There team of installers did a tremendous job. Shout out to all of the guys. Lou, lead installer, knew his trade inside and out and was very informative. Thanks you Horizon Services for helping me the next day. I love my Lennox furnace and AC unit.

  • Review 12 (2024-12-20 - Rating: 5)

    Exceptional service from Tony! He is extremely personable, professional, knowledgeable and above all has an outstanding work ethic! He came, assessed the situation, offered options and stayed late to fix our problem! I am pleased to recommend Tony and Horizon Services for any plumbing needs!

  • Review 13 (2024-11-07 - Rating: 4)

    Tony D. from Horizon arrived for a scheduled appointment to give my wife & me an estimate regarding the removal & replacement of cast iron waste pipe in the interior of our home. Tony was on time, professional & engaging. He listened & answered all of my questions to the best of his ability. What I appreciated most was, Tony gave us several estimates for different scenarios or levels of repair so that we can review each & make a final decision if we decide to accept their proposal. The only thing negative I have to say about Horizon at this point, is they charge an $89 estimate fee (They will waive the fee if you accept their proposal). After telling them I wasn’t interested & that the fee was excessive, I did receive a call back from customer support saying they’d waive the fee. What ever happened to free estimates? Layered additional charges are out of control. This forces me to call other companies or try to do the work myself regardless of Horizons’s reputation; they “do” have a good reputation. I plan to get additional estimates & then make a final decision. Will keep you posted if we choose Horizon………

  • Review 14 (2024-12-10 - Rating: 5)

    Tray did an excellent job today. After discussing a previous technicians concerns about dirt buildup, Tray open the unit and proceeded to thoroughly clean out the dust and dirt, something no other service technician had done. We assume that all service techs will be courteous and knowledgeable but Tray went the extra mile by performing actual prevention maintenance on our unit. We will be asking for him by name next year!

  • Review 15 (2025-01-02 - Rating: 5)

    Our technician (Tony) was wonderful. He was thorough and precise. Great communication and was very friendly. We were extremely satisfied!!

  • Review 16 (2024-08-09 - Rating: 5)

    Had an AC problem today and contacted Horizon services. Communication was excellent about my appointment and the tech expected arrival. We were so happy with the excellent service provided by Mason Sheppard! He quickly diagnosed our problem and ordered the part. Gave us an estimate of the time to get the part and that he would be back out to replace it. We were surprised when Horizon called back to say the part was in stock and Mason would be back to complete the repair!!! He was so nice and so professional throughout his appointment —— all of this on the pouring rain from TD Debby. He never missed a beat and maintained his positive professional demeanor! What a positive impression he left! Horizon hit a home run by employing him!

  • Review 17 (2025-01-08 - Rating: 5)

    Eric came out and fixed the problem under warranty. He recommended a service to check the pipes for critters,nests,clogs. To prevent future problems. Excellent service. Highly recommend. Thank you !

  • Review 18 (2024-11-22 - Rating: 5)

    Tony called when he was on the way and arrived on time. He was very courteous and professional. He explained all the options available and made very reasonable recommendations. Then he completed the work much faster than anticipated. Overall experience very good. Hats off to Tony.

  • Review 19 (2024-09-21 - Rating: 5)

    Josh was absolutely amazing! Walked me through the entire process and explained everything that is going on. We were able to get me entire main sewage line cleared out and my toilet is now flush! He is an absolute amazing employee!! If I ever need service done I will be asking for him by name!

  • Review 20 (2024-11-19 - Rating: 5)

    Horizon Services technician Tony was outstanding. He was respectful of my home and treated me as an equal. He carefully walked me through all options and solutions. Tony was patient, kind, and very knowledgeable. Tony took the time to educate me. I would highly recommend Horizon Services.

  • Review 21 (2024-11-26 - Rating: 5)

    Eric and Charles were great. They arrived when they were supposed to arrive and went to work. They were efficient and very professional. Eric brought to our attention items beyond what we originally called for that needed our immediate attention so we had those items taken care of as well so we wont have any problems in the future. I cant say enough about Horizon services and their great staff!

  • Review 22 (2024-09-11 - Rating: 5)

    Leon is definitely a master of his craft and exceeded expectations. He was prompt, professional, polite, friendly and got the job done quick so I could get on with my day. He thoroughly reviewed everything with me and answered all the questions I had and then followed up to ensure I had a clear understanding of everything prior to him leaving. I really appreciate all his efforts and dedication to his work! Thanks Leon, Ill definitely be requesting you the next time I need servicing.

  • Review 23 (2024-12-23 - Rating: 5)

    Horizon responded right away on a Sunday for my leaky water heater. Jean Cepada did an excellent very professional job. I was very pleasantly surprised that Jean had a water heater in his truck and was able to install it immediately. A job well done!

  • Review 24 (2024-12-11 - Rating: 5)

    Josh was punctual, professional and friendly. He made a couple of repair suggestions that were not planned but may have saved a considerable cost, inconvenience and water issue if not addressed during his visit. I would highly recommend Joshua Ortiz and would request him again if possible should any plumbing needs arise in the future.

  • Review 25 (2024-10-25 - Rating: 5)

    Eric, our technician, was very thorough, he explained various solutions to corrrect our issue. I was very confident that I could make the best decision on price and level of service required. I really appreciate Erics honesty and exceptional service.

  • Review 26 (2024-08-19 - Rating: 5)

    I had a clogged toilet, and I searched for a plumber on Google. Horizon was the first to show up, and their website and reviews were positive. I called and booked an appointment, and they answered all my questions. The next day Jean came to my home promptly at 10. It took him all of 15 minutes to be in and out of the house. My toilet works, I’m happy, and Jean was very professional. They guarantee the work up to 1 year! Will definitely use again when I need a plumber.

  • Review 27 (2024-10-23 - Rating: 5)

    Josh was a very friendly and knowledgeable technician and did a great job. He exp.ained everything he was doing and why. We would definitely want him to service our plumbing needs in the future.

  • Review 28 (2024-11-23 - Rating: 5)

    We’ve used Horizon multiple times over the years. Everyone from the ladies at dispatch to the technicians have been nothing but wonderful and very communicative. They’re all efficient and incredibly personable. Many thanks to Donna, Tony, and Eric for being a pleasure to work with!

  • Review 29 (2024-11-08 - Rating: 4)

    Service techs always provide fantastic service.Had my annual winter service check and it was great.Non-emergency appointment response time is terrible. I have a service plan on my new HVAC system that I bought from Horizon. It took me 5-months from the time I first called to get my spring A/C tuneup that didnt happen until late July after Horizon cancelled my May and June appointments. I just called for my winter tune-up and Im scheduled two months out. Really an unacceptable way to treat customers who bought into the Horizon service promises.

  • Review 30 (2024-12-19 - Rating: 5)

    Our technician was timely and very courteous. His knowledge and experience was very apparent while educating me on the maintenance of my HVAC unit. It is comforting to have peace of mind after this visit.

  • Review 31 (2024-10-18 - Rating: 5)

    Nobody likes to hear that they have to replace or repair a heater but Leon was extremely kind and offered us a wide range of price options to keep our family safe. He was very thorough and answered my questions honestly. I hope he comes to our home every time we call. Thanks Leon!

  • Review 32 (2024-09-12 - Rating: 5)

    Great experience overall. I came across the company from a booklet distributed throughout Harford county and I see why they made the list. The work was not cheap but I appreciated Eric taking the time to explain things to me. His customer service skills were great and he respected my space making sure to clean the areas he worked in. Highly recommend to anyone seeking plumbing work.

  • Review 33 (2024-11-11 - Rating: 5)

    Excellent service and fair pricing. Our tech, Eric, was outstanding and explained what was needed with our hot water heater issues clearly and worked through the day to address all of our issues. Very pleased!

  • Review 34 (2024-10-21 - Rating: 5)

    I had an emergency and needed a plumber right away. Horizon was the only company that was able to respond the same day. The Tech, Tony, was very professional, courteous, and helpful. The job was completed satisfactorily and done very well. I would recommend Horizon to anyone who needs a plumber or heating and air system. I will be contacting them for my future needs.

  • Review 35 (2024-10-08 - Rating: 5)

    Eric was fantastic! He walked me through everything from installation to pricing with clear and detailed explanations. Horizon’s service was prompt, precise, and incredibly clean. I’m beyond satisfied and will definitely use their services again!

  • Review 36 (2024-10-28 - Rating: 4)

    The tech did a good job. The issue was a bird stuck in the fan housing. The tech removed the fan housing, disposed of the bird and reinstalled the housing. The job took 20 minutes. I knew the service call was $89 and I thought the charge for the 20 minute job might be an additional $50 - $100. I was shocked when the tech said the total bill was $427. That is absolutely RIDICULOUS. I will be sure to inform anyone who asks that Horizon grossly over-charges for their services and they should consider other HVAC companies.

  • Review 37 (2024-11-05 - Rating: 5)

    Eric did a great job replacing my hot water heater. He explained the options, was fast, neat and gave me good advice on maintenance. While Horizon might not be the cheapest of options, their service was outstanding

  • Review 38 (2024-09-09 - Rating: 5)

    Eric was fast & neat & did an excellent job fixing both of our leaking showers. Quick, & helpful & great at answering all of our questions. He even put back everything he needed to move, which felt like above & beyond service. We will recommend him to friends & family.

  • Review 39 (2024-11-07 - Rating: 5)

    Tray did a great testing and fine tooning my gas furnace. The furnace is 12 years old and I just bought house so I wanted a good complete check up and evaluation of the unit. Tray did that plus me some things I can check with thermostat. Well deserved 5 Stars plus.

  • Review 40 (2024-09-20 - Rating: 5)

    Eric and the team at Horizon are fantastic to work with. Weve had them come out for years to service us. Today, was more of an emergency and Eric came out right away. He also pointed out something else that failed in the home and we were able to get that fixed as well. Another job well done.

  • Review 41 (2024-08-23 - Rating: 5)

    Tony was great. He fixed our plumbing problem. . Tony came the same day when we called for service. We have been using Horizon for years. Their staff are professional. Highly recommended!

  • Review 42 (2024-10-18 - Rating: 5)

    Our technician Tony was very professional, productive and knowledgeable. He had our best interest and got the job done the same day for us. Will use company in future if anything arises.

  • Review 43 (2024-12-31 - Rating: 5)

    We had two expert technicians come to the house today, Raymond to service the furnace and Jean to service the hot water tank both at different times and both of these two gentlemen were experts and complete professionals of which knew their craft, communicated very clearly and concisely in such a way that I not only learned from them and received an education by what they were telling me but, I truly enjoyed listening to them, I couldnt have asked for better service or have requested a more knowledgeable and professional persons to come to my home to service our Lennox heating system and the Bradford White hot water tank, thank you Horizon.

  • Review 44 (2024-08-22 - Rating: 5)

    Great experience! Jean did a fantastic job. We were having draining issues and a leaking faucet hose for a while before giving up on trying to fix it ourselves. Im glad we did, give up, because in a few hours the faucet was replaced and the awkward set up under the sink was fixed. Highly recommend Horizon

  • Review 45 (2024-07-09 - Rating: 5)

    From start to finish, top notch customer service. When I called at 1030 pm, Rhonda was so pleasant to speak with. Helped me get set up and scheduled. Followed through with me after checking with the emergency line.Technicians showed up about 830 am, neat, pleasant and ready to work. The diagnosed the issue, showed me the problem and provided 4 solutions, all at various price points. After choosing the solution, the technicians worked quickly and efficiently to get the job done. They were in and out within 2 hours. Customer service was on point!Everyone has their bad experiences but most people come to Google for help. My experience was 10/10. I couldn’t ask for a better experience with Horizon.

  • Review 46 (2025-01-06 - Rating: 5)

    Tony was very nice and explained everything clearly and fixed my problem quickly. Very pleased! Hes the best!

  • Review 47 (2024-09-30 - Rating: 5)

    Ms Rachel Chew was excellent. She explained everything that was done, and answered every question that I had. She was very courteous and respectful. I would love it if she could be my assigned technician moving forward. Thank you for such good service.

  • Review 48 (2024-07-30 - Rating: 5)

    I had the pleasure of having Tray Doyle come to my house to resolve an issue with my A/C, and I couldnt be happier with the service provided. Tray consistently goes above and beyond to ensure the problem is fixed, and he always takes the time to explain the issues in terms that are easy to understand. His professionalism, dedication, and friendly demeanor make him a fantastic technician. Thank you for the outstanding service!

  • Review 49 (2024-09-21 - Rating: 5)

    Josh was great! Diagnosed the problem, gave me a few options, and fixed it.I called for an emergency unscheduled service on a Saturday and within a few hours of calling, my shower is fixed.Helpful and friendly team. Definitely recommend

  • Review 50 (2024-08-09 - Rating: 5)

    We have been dealing with Horizon Services (Level) for many years and have been thoroughly satisfied We have dealt with several different technicians, and all have been excellent. John was here recently and did an excellent job servicing our AC. Highly recommend this company.

  • Review 51 (2024-12-15 - Rating: 5)

    I would like to express my appreciation for the prompt response from Horizon regarding the gas leak repair. Mr. Cepeda demonstrated professionalism and attentiveness while addressing the issue, ensuring that the leak was thoroughly resolved. I will certainly make Horizon Services my first point of contact for any future concerns.

  • Review 52 (2024-09-03 - Rating: 5)

    Terry Teague from Horizon Services delivered exceptional service during my recent maintenance appointment. He not only performed the routine service but also discovered and fixed a warranty-covered issue without needing further approval. Two years ago I decided to step away from Horizon due to undesired experiences. Today, Terry’s excellent work and cander restored my confidence in the company. His proactive approach and professionalism were truly appreciated.

  • Review 53 (2024-11-14 - Rating: 5)

    Josh was my service guy and his work was stellar!! He went over and beyond to help us with our issue and even educated us on other services we might need! 10/10!

  • Review 54 (2024-12-22 - Rating: 5)

    Eric was great: personable, great customer service. He did his best to service our needs & very respectful. He knows the business and he did everything he could to serve our needs!

  • Review 55 (2024-07-11 - Rating: 5)

    Tray Doyle was absolutely phenomenal! Very knowledgeable and professional. Honestly, best worker at this location that has come out in my 5 years of service with this company. He really is a great and a shining example for this company. If I ever need someone to come out I will only ask for him now. If anyone else ever has a HVAC issue or question ask him. Highly recommend.

  • Review 56 (2024-08-14 - Rating: 5)

    Eric was excellent. He effectively explained what our issue was and quickly corrected our problem. He went above and beyond in his help to our family and I couldn’t be happier with his work. Very knowledgeable, very helpful, we will be keeping his card for future needs.

  • Review 57 (2024-12-26 - Rating: 5)

    Had a great experience working with this company this year. Always there when we call and the plumbers are knowledgeable and explain their process thoroughly.

  • Review 58 (2024-12-04 - Rating: 5)

    Rachel was wonderful! She was very thorough, patient, kind and helpful. We greatly appreciate her service and the knowledge she shared!

  • Review 59 (2024-12-14 - Rating: 5)

    All we needed was a winter HVAC system checkup. Appointment was between 10 and 2. Tim Denman arrived at 10:15. After a VERY thorough inspection he did find two issues that were signd of the systems aging. The heat pump is around 13-15 years old. After explaining as much as he could (I was overwhelmed with his knowledgfe) he suggested having an estimator come out and see what Horiizon could offer us. That same day Austin Ayres arrived, on time, and I was treated to an extremely thourough run through of what was possible, what would work best for our house and ALL the options we had. WOW! Husband and I discussed what was needed and wanted and I am now waiting for the arival of the crew and a new HVAC system. I live in Aberdeen, Maryland and our previous HVAC system came from Level Services. Level has joined with Horizon to continue what I call 5 Star service! if you have plumbing, heating or other issues DO GIVE THEM A CALL!!

  • Review 60 (2024-08-07 - Rating: 5)

    We had such a pleasant experience with an emergency visit and a maintenance appointment from the time the call was placed to when Tray arrived. Everyone was pleasant to speak to and efficient in solving our issue. Kudos to the team!! Top notch customer service is hard to find.

  • Review 61 (2024-11-13 - Rating: 5)

    Trey was great! He was very nice and professional, he took the time to explain everything to me in detail and answered any questions I had. I would recommend!

  • Review 62 (2024-08-08 - Rating: 5)

    Yesterday Horizon Services responded to my home for clog in main line. We were very impressed with Joshua Ortiz, our technician! He provided details about what service he was providing and the steps necessary. He was kind, considerate, displayed attention to detail and troubleshooted very quickly to gain remedy for problem. I highly recommend Horizon/Joshua for any plumbing needs you may have.Kind regards,Tammy TruittHavre de Grace, MD

  • Review 63 (2024-08-15 - Rating: 5)

    Mike Herrmann was the tech who checked out our heating and Air conditioning system. Very professional , and checked out our unit knew what to do ,and serviced our unit without making a mess . Mike answered my questions .so I purchased a maintenance contract from him while he was here. I was impressed by his knowledge of our system . Thank you Horizon. Norman May

  • Review 64 (2024-11-04 - Rating: 5)

    John, the tech that came to fix the gas leak on my furnace went above and beyond to make sure my house was safe. He found a gas leak at the outside gas meter that BGE did not discover the day before when they were here. I had to evacuate my house and John stayed with me until BGE came to fix the leak on the outside. John explained my issues with the gas leak and was very professional with his work and clean up afterwards.

  • Review 65 (2024-09-18 - Rating: 5)

    Extremely knowledgeable, friendly and professional. Overall, great experience. Update 9/18/24 The manager and a technician were both extremely thorough and really took the time to explain all aspects of the plumbing issues we were experiencing. They were professional and helped solve several problems and advised me on how to deal with future issues in a concise and easy to understand manner. Would definitely recommend.

  • Review 66 (2024-11-21 - Rating: 5)

    Excellent service visit provided by Rachel. Horizon system error with contract status needed explanation and resolution before technician departed. Rachel is professional and thorough. Thank you.

  • Review 67 (2024-11-02 - Rating: 5)

    Horizon is fantastic. Always have a good experience. I’m not into all the upgrades/upsells but they always come through when we have an issue. Today, Nicholas was fantastic and helped us identify an issue our heat pump was having.

  • Review 68 (2024-08-08 - Rating: 5)

    Sales was a great start, ask for Austyn. Techs Sal & Danny were very professional and courteous. Asked if there were any animals running around before leaving door open. Cleaned up the mess and explained install in detail.

  • Review 69 (2024-10-08 - Rating: 5)

    Nick was very polite and took a considerable amount of time checking both zonal heating. He took pictures to show me areas of concern and made sure I understood the problems. I will definitely request him for my next 6 month inspection.

  • Review 70 (2024-11-20 - Rating: 5)

    Tray was amazing! My tenants had another technician out the say b4 and wanted to charge me 1200.00 for parts and labor! Tray found the problem and repaired it with no addtl cost!! Will recommend Horizon to everyone!

  • Review 71 (2024-07-29 - Rating: 5)

    Tray provided exceptional service and advice. He was prompt and thorough with the HVAC maintenance/service. Additionally, he identified an issue with our water heater and was able to get us an appointment to have the water heater serviced the same day!

  • Review 72 (2024-09-30 - Rating: 5)

    Tony was on time, professional, explained everything he would be doing in detail. It was a great experience, my husband and I are VERY pleased. We will definitely be using Horizon Services in the future. Overall 12/10

  • Review 73 (2024-12-24 - Rating: 5)

    Leon was an educated and experienced technician. I would have no problem recommending him to anyone If need services again I would ask for him specifically

  • Review 74 (2025-01-03 - Rating: 5)

    Terry did a great job. We have been customers for six years, Terry has made that a great choice!!

  • Review 75 (2024-08-29 - Rating: 5)

    Eric came out to check our 14 yr old water heater which wasnt heating water. He quickly identified the problem and gave us an option to repair or replace the water heater. After discussing, we opted to replace the unit and within 3 hrs we had hot water again. Eric was very courteous, cleaned up any debris and hauled away the old water heater. Great customer service!

  • Review 76 (2024-08-07 - Rating: 5)

    Eric and Charles were fantastic! Their promptness, courtesy, and explanation of the required work was spot-on. As a recent homeowner, Horizon will be my go-to plumbing service. Thanks for the very quick response, too!

  • Review 77 (2024-06-15 - Rating: 5)

    Horizon put a new a/c, furnace unit with humidifier in on a Saturday. Our guys were easy-going, honest, nice and efficient. They answered all our questions and were in and out. Pricing wise, they were on the higher side, buy again they were able replace our entire unit in 2 days and we added some upgrades and we have an amazing warranty. They also gave me a teacher discount. First time being a teacher was helpful! Cant recommend them enough!

  • Review 78 (2024-08-06 - Rating: 5)

    Josh figured out the plumbing issue quickly, was thorough and explained it clearly. He provided options for costs of repairs and then got the job done same day. He also gave information for future repairs that we might need to keep an eye on.

  • Review 79 (2024-11-12 - Rating: 5)

    Joshua fixed our leaking faucet quickly and expertly. He was friendly, competent and professional. Horizon employees are the best.

  • Review 80 (2024-09-23 - Rating: 5)

    Tray was very courteous, through and professional. We had furnace issues and he explained the situation in laymen terms. We were very impressed with him.

  • Review 81 (2024-08-24 - Rating: 5)

    I had an unexpected plumbing issue and called Horizon. Eric is the gentleman that arrived to help, and he proved to be fantastic from start to finish. He explained everything thoroughly, and was very helpful and knowledgeable. Great experience.

  • Review 82 (2024-09-10 - Rating: 5)

    We had our entire HVAC system replaced in early June. It was a bit more money than we expected but coming right before we got that ridiculous hot spell, the timing couldnt have been better. We sailed all through those miserable days without any discomfort and our house stayed cool. And our next BGE bill was lower than any summer month from last 5 years. We are very pleased with the product and service from Horizon.

  • Review 83 (2024-10-24 - Rating: 5)

    Terry Teague did an outstanding job. He arrived promptly, clearly demonstrated his expertise, and quickly identified and fixed an issue with my thermostat that will significantly reduce my electric bill.

  • Review 84 (2024-08-27 - Rating: 5)

    Excellent job for an AC annual maintenance visit. Trey was professional, knowledgeable and friendly. He was quick to respond to all questions. Definitely recommend Horizon!

  • Review 85 (2024-08-27 - Rating: 5)

    Joshua is Very nice , professional and knowledgeable of what he was doing and in locating the problem and giving us the best advice on what maybe needed. He cleaned up after himself and really work with us in getting us the best price with management!

  • Review 86 (2024-08-23 - Rating: 5)

    Great job!!!! Very nice, explained what he was doing and what to expect. Job was completed in a timely manner. Would recommend Horizon to friends and tell them to make sure they request Joshua Ortiz for any plumbing issue.

  • Review 87 (2024-08-16 - Rating: 5)

    Troy, came out to finish a low pressure switch repair. Very happy, he can be my regular repair person. He is knowledgeable and thorough in his diagnosis procedure.

  • Review 88 (2024-09-24 - Rating: 5)

    Nick & Rachel did a quick and efficient run down of our hvac system. They were very knowledgeable and provided guidance on how to maintain the system in our new home

  • Review 89 (2024-08-28 - Rating: 5)

    Just the bestJosh went above and beyond to get our water heater replaced! Was very down to earth and up front with all of the pricing which was very refreshing. I Would 100% recommend them to anyone in need

  • Review 90 (2024-12-24 - Rating: 5)

    Our technician was thorough and professional . They arrived on time, and provided education regarding our system and the most efficient filter to use.

  • Review 91 (2024-12-03 - Rating: 5)

    I called Horizon n the afternoon, my daughters, the heater wouldnt come on, its a bottle gas furnace an I know nothing abt them, only thing I knew that it was abt 7yrs ago when I bought it, anyway I was told a tech could come that night between.n 4 & 8 pm, great, getting close to 8pm an got a tex he was on his way to North East, he got there, worked his magic & then called me abt the issues, Tray was very well spoken & polite, I ask abt discounts & sure enough he worked them in. Thanks Tray & Horizon for fast service. I chose Horizon because of the orange vans, I know me, would forget who I needed to call, but the orange vans would remind me.Debbie R in North East MD

  • Review 92 (2024-10-28 - Rating: 5)

    Excellent service! The HVAC technician did an excellent job in performing the maintenance check up on our furnace and heat pump. I highly recommend Horizon for your HVAC needs.

  • Review 93 (2024-11-01 - Rating: 5)

    John Cryser came to the house today for our annual heating system check up. We passed and also had our humidifier pad/filter changed. He answered all my sister’s questions and was patient and friendly. He did an awesome job and respected our house.

  • Review 94 (2024-07-17 - Rating: 5)

    Horizon Services (a.k.a. Level Plumbing and Heating) are excellent for your HVAC needs. We have had them out multiple times between servicing an old unit, quoting and replacing a new one. Tray Doyle has been exceptional taking the time to check all aspects of my system for a complete picture of the problem while explaining his reasoning and the issues each step of the way. I would recommend them to all my closest friends and family.

  • Review 95 (2024-11-09 - Rating: 5)

    Eric replaced our well pump and made it look easy. You can tell he knows his stuff. He answered all of our questions and made sure everything worked perfectly before leaving. Great customer service and great work. Thanks again, Eric.

  • Review 96 (2024-06-24 - Rating: 5)

    Mason Sheppard was phenomenal and professional and very informative about our unit. His kindness and positive attitude also stood out. The Tech we had in 2023 named (Tyler?) was arrogant and didnt seem like he enjoyed his job. Mason can service our AC unit and change our electric to a heat pump anytime!! Michael and I were very satisfied with Masons skills!Diane Lex. :-)

  • Review 97 (2024-08-22 - Rating: 5)

    I can’t say enough great things. Their emergency service was so helpful even though it was 2:30 in the morning. The plumber and his apprentice solved our problem and even taught my husband how to care for our water heater

  • Review 98 (2024-12-03 - Rating: 5)

    Updated today 12/03/2024 for Scheduled MaintenanceHorizon Service is one of the best HVAC companies we have experienced. Professional and customer service oriented from when you make the first call to the completion of the installation or repair. Rachel Chew the technician today was both knowledgeable and efficient. I highly recommend Horizon Service for all your HVAC needs !

  • Review 99 (2024-06-06 - Rating: 5)

    I had an excellent experience with Horizon today. My water heater was replaced, a leak from copper tubing behind a wall in my bathroom vanity was replaced & also a leaky spigot.Tony & Charles worked steadily to get the job done. They were very respectful & pleasant the entire time.These young men are outstanding and need to know that they are very appreciated & recognized as such.

  • Review 100 (2024-10-03 - Rating: 5)

    Terry did a great job and was very friendly. The work was all under warranty and we scheduled within 24 hours of our call.

  • Review 101 (2024-08-19 - Rating: 5)

    Tray, our Horizon Technician, did an excellent job today during our summer HVAC check-up. I was very impressed by his conscientiousness. He really seemed to go above and beyond during his visit today.

  • Review 102 (2024-09-24 - Rating: 5)

    Tray came out to inspect and advise regarding the operating condition of my furnace. Tray showed/explained issues I had through testing, photos and science- in a way I could understand. Bad news is not easy to give and even harder to take- his manner of communication was very refreshing. Thanks Tray!

  • Review 103 (2024-07-02 - Rating: 5)

    John from the Havre de Grace location came to see why our AC wasn’t working. He quickly figured out why and got it working. It is an older unit and he thoroughly inspected it. He gave us advice about possibly replacing it in the future. Great knowledgeable service and no pressure!

  • Review 104 (2024-12-30 - Rating: 5)

    On time.. Tray was very personable, answered all my questions and let me watch the process. Very pleased

  • Review 105 (2024-05-13 - Rating: 5)

    First time experience with Horizon and I’m impressed. Needed emergency drain service for a blockage outside of our house due to plugged drain. Had immediate response and communication as to when tech would arrive. When Jean arrived he was courteous and attentive to the description of the issue we were having. He quickly realized that this was going to require more involved apparatus to video the pipes. He coordinated what was needed and set us up to have an appointment the following day. After that was completed, he gave us some insight as to what expect next, which was helpful. Very pleased with the service this far.

  • Review 106 (2024-08-19 - Rating: 5)

    Amazing work, my technician Jean was phenomenal, answered more questions and concerns then I could come up with and let me know all options and possibilities with the work I was looking for! Super friendly and informative as well I could not have asked for better service! Thank you Jean!

  • Review 107 (2024-08-24 - Rating: 5)

    Trey was awesome! Very professional, was able to communicate what the issue was and able to help be honest with the situation. I highly recommend him coming out to your next service!

  • Review 108 (2024-12-20 - Rating: 5)

    Wonderful service, they were able to quickly help us get heat back, very friendly and will be using again for future heating/ac issues/maintenance

  • Review 109 (2024-12-12 - Rating: 5)

    Terry Teague provided outstanding service and was very informative. He displayed all monitor findings and explained the meaning. OUTSTANDING!

  • Review 110 (2024-12-13 - Rating: 5)

    Tony D rocked it!!!! Not just was he professional but endearing and funny and informative! You guys have a such a gem on your hands with this guy and I believe hes up for another year of an award!

  • Review 111 (2024-05-29 - Rating: 5)

    I had Horizon come out and John who did my service was exceptional. When John arrived he took his time to explain every single detail about the process and when he was done offer me the service of paying for the job or a one year plan which was slightly less. I thanked him for his service and he was extremely polite and professional while at my home. John to you keep doing and giving the services that you do!!

  • Review 112 (2024-10-03 - Rating: 5)

    Terry is always nice, professional and knowledgeable every time he comes to service my HVAC system. He provides A 1 service.

  • Review 113 (2024-11-14 - Rating: 5)

    Eric was great! He was patient and professional. After he left, my toddler son said “he’s so nice!”

  • Review 114 (2024-07-30 - Rating: 5)

    John was excellent, knowledgeable and courteous . I have been a customer for over 15 years, never disappointed, no issues only compliments from making an appointment to efficient service

  • Review 115 (2024-12-02 - Rating: 5)

    Tony was very helpful and amazing, as usual. I ask for him since his experience/technical expertise is second to none.

  • Review 116 (2024-10-22 - Rating: 5)

    Rachel was fantastic. She was efficient and thorough in the review of work performed and in providing future recommendations.

  • Review 117 (2024-09-17 - Rating: 5)

    2nd call for a dishwasher leak & Eric came & saved the day. My dishwasher was given a few adjustments & leveling then no leak was present prior to him leaving. We kept the cycle running and I will watch it, but as of now....NO LEAK! Thanks Eric.

  • Review 118 (2024-04-27 - Rating: 5)

    Tony and his apprentice Charlie were pleasant and professional. I felt very confident in Tonys knowledge and skill. The entire experience from my initial call to completing the job was excellent. Communication was timely and accurate. I highly recommend Horizon for plumbing work in Abingdon Md.

  • Review 119 (2024-09-12 - Rating: 5)

    Tray Doyle did an outstanding job. I would prefer him to come back for my next scheduled appointment if possible.

  • Review 120 (2025-01-03 - Rating: 5)

    Excellent service, informative technician, worked with me to find the right and affordable solution, worked diligently until the job was done and reviewed all work completed.

  • Review 121 (2024-07-20 - Rating: 5)

    Tray was fantastic. Straight forward people person. Had our AC working again in 15 minutes. One of the best technicians we had. 10/10 recommend Tray! Thanks brother!

  • Review 122 (2024-06-21 - Rating: 5)

    Jean was very professional during the repair. He explained everything that was to be done, why the previous repair by another tradesman failed, and was able to have a casual conversation about aspects of plumbing and what to be aware of in homes of certain ages. I really appreciated his assistance.

  • Review 123 (2024-10-21 - Rating: 5)

    Eric was prompt, knowledgeable, friendly, and fixed the issue in no time at all. It was a pleasure to work with him.

  • Review 124 (2024-12-06 - Rating: 5)

    Very knowledgeable, polite and clean. Fixed my hot water heater! Thank you for the wonderful service!

  • Review 125 (2024-05-26 - Rating: 4)

    Great customer service as far as friendliness and knowledge goes. The price though was unfortunately pretty steep for what was done. The gentleman was here for all of 15 min to help us find a valve and we were charged $150. Originally, over the phone, we were told it would be $89 (or around this amount). I just feel that the price for the service didn’t add up. Would probably use them again but would probably try to get the price knocked down if I could do it over again. Overall, not bad.

  • Review 126 (2024-05-29 - Rating: 5)

    Tony was beyond exceptional. From the moment he arrived, he was helpful, professional, and gave great advice. He removed the old water heater and put the new one in perfectly. He also worked with the manufacturer of the WH to ensure the warranty covered the new unit. Third great experience with Horizon!! Thanks for all you do.

  • Review 127 (2024-11-30 - Rating: 5)

    Quick clean efficient competitive... A 50 gallon gas hot water heater replacement from diagnostics to operation in less than 2 hours.

  • Review 128 (2024-06-14 - Rating: 5)

    Air Conditioning/heat pump annual check up & cleaning. We are very pleased with the service that was provided by your Technician, Tray. He arrived on time, was professional, a very pleasant personality too. Our system isnt old, but he took his time and was very thorough inside our house and outside. Tray explained everything he was doing and why he did it. He also gave us advice on how to prevent future mishaps.

  • Review 129 (2024-12-16 - Rating: 5)

    The hvac technicians were on time and handled every step of my heat pump install with the utmost professionalism.

  • Review 130 (2025-01-06 - Rating: 5)

    Terry was extremely professional and helpful!! Will definitely request him

  • Review 131 (2024-03-07 - Rating: 5)

    The Horizon Plumber got here about 10 Am. He reviewed the installation instructions for our new bidet toilet which is state-of-the-art technically. He and another plumber who arrived shortly after, completed installation in about two hours. They were more concerned with doing the job correctly the first time. They left the bathroom tidy. These guys are great and they really care about doing the best job and are very responsive to their customers needs.

  • Review 132 (2024-11-05 - Rating: 5)

    Very good & pleasant service. The information regarding the status of my equipment was very helpful & even helped with setting up a consultation for a new system.

  • Review 133 (2024-08-22 - Rating: 5)

    Very professional, personable, and timely. Eric was exceptional in making sure I understood the process for replacing my busted water heater and was kind.

  • Review 134 (2024-09-13 - Rating: 5)

    The rep arrived on time and provided a quote for the repair and/or replacement of our AC system. The quote was reasonable however another bidder provied one slightly better.

  • Review 135 (2024-09-19 - Rating: 5)

    John was very thorough and explained what he was doing and what I needed to be aware of. I was very pleased with his service and attention to detail.

  • Review 136 (2024-06-16 - Rating: 5)

    Jean was very friendly and professional. He was detailed with billing expectation and the job was done with high quality. He explained warranty and asked if we had any questions.

  • Review 137 (2024-06-06 - Rating: 5)

    Excellent service—from the call to set up an appointment to the actual appointment itself. Tray Doyle was friendly, respectful, and very knowledgeable. He explained how to avoid future issues and made everything easy to understand. Thank you for your help today, Horizon Services!

  • Review 138 (2024-06-23 - Rating: 5)

    Tray was ahead of scheduled time which worked out better for me. He checked the system out and had to add coolant to my AC which may be a temporary fix. Time will tell if more needs to be done. Tray was knowledgeable, worked efficiently and and very respectful.

  • Review 139 (2024-12-13 - Rating: 5)

    Rachel did a great job. Efficient and also took the time to explain and answer questions.

  • Review 140 (2024-10-09 - Rating: 5)

    I have used this company several times for different issues, they have always been professional, reply and repair quickly and perform the work in a timely fashion. I would definitely recommend them!

  • Review 141 (2024-11-05 - Rating: 5)

    Eric was great, courteous and timely. He was able to remedy our situation without hassle

  • Review 142 (2024-08-17 - Rating: 5)

    My wife and I use Level for both our local business and home. These guys are the best! Always prompt and eager to serve. With the recent hot weather, our home air conditioning system had a problem and they responded quickly. Their tech, Aaron was very professional. He quickly diagnosed the problem and presented several repair options. He had the parts and completed the repair. This recommendation is not based on just one visit, we had Level help us with our aging system at our business and they always came through.If you are looking for scheduled maintenance or repairs, look no further than LevelAddendum: We had our regularly scheduled maintenance on 8/16/24. The office kept us updated on the arrival time and the tech, Mike, arrived as promised. Mike was very pleasant and professional. Upon completion of the maintenance, he took the time to go over everything he did and left us satisfied that our system is operating satisfactorily. We always expect and get great service from Horizon Services.

  • Review 143 (2024-09-04 - Rating: 5)

    Great experience and service. Tray Doyle went out of his way to show us ways to maintain the system. Very impressive!

  • Review 144 (2024-07-23 - Rating: 5)

    Easy to schedule, great communication. Tim went straight to work, diagnosed our issues quickly. Highly recommend

  • Review 145 (2024-07-24 - Rating: 4)

    I cannot say enough good things about my Technician Tony DiMaggio who replaced my water heater this week. Not only was he extremely knowledgeable but he took time to explain everything before and after he completed the work which was so very appreciated as I am a Senior Citizen. I highly recommend Tony and congratulate Horizon for employing this young man.

  • Review 146 (2024-07-24 - Rating: 5)

    The technician, Rick came out in expedient fashion and provided us with great service and was able to get the AC back up and running. We really appreciate him.

  • Review 147 (2024-04-06 - Rating: 5)

    Johnathan Jordan provided excellent service. He was on time, courteous and was respectful of my home. He gave me very comprehensive information related to the job, in terms and examples that I could understand. He performed the service in a timely manner and with care. Thanks JJ!

  • Review 148 (2024-06-27 - Rating: 5)

    Great experience. The tech was extremely friendly and knowledgeable. It feels good when you can see how much someone cares about their work. Will definitely be using them in the future !

  • Review 149 (2024-11-15 - Rating: 5)

    Great service. Super professional. Clearly explained the issue. Provided me with a very easy to understand quote that broke it all down.

  • Review 150 (2023-08-04 - Rating: 5)

    We had plumbing work done by an awesome young man who was great to work with. Very knowledgeable and did a great job. He also made recommendations on work that we should consider in the future and even sent us estimates on the work. We have used this company in the past and think they are professional and a good value. Would definitely use this company again.

  • Review 151 (2024-08-06 - Rating: 5)

    Trey was very knowledgeable and explained everything he was doing and give me a couple of options for the fix. Thanks Trey and Level Heating and air conditioning.

  • Review 152 (2024-11-08 - Rating: 5)

    Excellent service provided by Leon. He was very knowledgeable, thorough and professional. Highly recommend.

  • Review 153 (2024-12-05 - Rating: 5)

    Tony was very knowledgeable and repaired my toilet quickly. He provided me with options which I liked. Very professional and friendly. Thank you, Tony. 😊

  • Review 154 (2024-05-06 - Rating: 5)

    We were in a terrible bind, late on a Saturday afternoon & this wonderful company was available to help us. Our technician Mike Herrmann was incredible, found the problem within minutes & replaced a damaged coil wire that was preventing our heating/ac unit from working. He was informative, knowledgeable & courteous. We will definitely call them again. A+

  • Review 155 (2024-06-24 - Rating: 5)

    Lots of communication keeping us posted on when the tech was coming. The tech, John, was polite, competent, and explained what caused the problem. Fixed it easily. Horizon has performed well for us a few times now. Glad to have them and techs like John.

  • Review 156 (2024-06-05 - Rating: 5)

    The technician was very professional, courteous, and prompt. Fixed the problem on the spot. I had a problem with my AC unit. When Ive called in the problem, Ive got scheduled on the same day, loved it. Would highly recommend.

  • Review 157 (2024-08-26 - Rating: 5)

    John did a great job. Explained everything. Very professional and kind. Great technician. AC working. Thank you John Cryser!!

  • Review 158 (2024-10-26 - Rating: 5)

    Jean Cepeda did an awesome job with our water heater issue today. He was thorough, polite, and efficient. He came out yesterday to assess the issue and was very thorough both in his investigation of the problem and his explanation to me. Today he encountered a problem, explained the issue and how he planned to address it, and completed the repair without any problems. He left the workspace clean and was just a pleasure to deal with. We would love for him to be our service technician whenever we have a plumbing issue. He is top notch!

  • Review 159 (2024-08-27 - Rating: 5)

    I cannot express how happy I am that I chose Horizon to fix my water problems. My technician Jean and his supervisor did a superb job!

  • Review 160 (2024-08-31 - Rating: 5)

    Technician listened to my explanation, followed my request to check a certain spot and identified the problem at hand as well as others in need of repairs. My confidence in Horizon went up then and there.

  • Review 161 (2024-12-26 - Rating: 5)

    His name was Tray, he was amazing when he came into our home.

  • Review 162 (2024-12-25 - Rating: 5)

    Our technician spent a lot of time checking our two systems. She took photos and thoroughly explained any issues she found and what the fixes would cost

  • Review 163 (2024-09-11 - Rating: 5)

    Mason was punctual and thorough.Provided explanation and pictures for what was done. Service call was good.

  • Review 164 (2024-11-09 - Rating: 5)

    Leon was friendly courteous and professional. Did an excellent job on our furnace.

  • Review 165 (2024-11-16 - Rating: 5)

    Totally professional, transparent, thorough, friendly, and quick. Love it 😎 and would recommend to anybody.

  • Review 166 (2024-11-30 - Rating: 5)

    Technician was very informative and nice. Fixed the problem and told me how to avoid it in the future.

  • Review 167 (2024-03-05 - Rating: 5)

    My experience with Horizon, particularly with Tony DiMaggio was outstanding. Our water heater needed to be exchanged and we were able to schedule the work within days of the inspection. Tony was friendly and explained everything very well. He made the whole experience very easy and completed the work quickly. I would definitely recommend Horizon to anyone.

  • Review 168 (2024-02-05 - Rating: 5)

    Had a pretty nasty clog in my kitchen sink that I could not get out with a snake that I tried myself, so called Horizon and scheduled a time for a tech to come out and try.Technician was on time and very supportive of what I had to say with describing the problem. Within an hour, the tech had the clog cleared and even gave me upfront and transparent cost information and options on how to proceed before he started the work. He even gave recommendations on how to change the plumbing to stop the issue from happening in the future. Very thankful for his honesty and pricing was great. Well done!

  • Review 169 (2024-03-28 - Rating: 5)

    Mason Sheppard, our technician today, 3/27/24 was an amazing example of politeness, knowledge of the system and the tools of the trade. He was very thorough with explaining how well the equipment was working too. I highly recommend him and know he will continue to do well in this industry.

  • Review 170 (2024-03-13 - Rating: 5)

    Tray came out to perform a maintenance service on our AC unit. He was professional, communicative, and knowledgeable. He provided honest feedback on our unit and gave helpful information. I would recommend others to use Horizon Services for future services.

  • Review 171 (2024-03-19 - Rating: 5)

    John Cyser was the technician that came to service my air conditioner om March 7. He was very courteous and polite.He answered all of my questions. When he left I didnt have to check and see if my lights had been turned off and my doors were closed. I would like him to be assigned for my next service.

  • Review 172 (2024-10-08 - Rating: 5)

    Eric was very friendly explained everything to me and fixed my issue very quickly. I would recommend this this company anytime

  • Review 173 (2024-03-11 - Rating: 5)

    What a fantastic company through and through. From the time of call to their dispatch center to the technician arriving early and first checking to see if earlier was better. 5/5 stars and I cannot recommend this company enough. A small town feel with a corporate level of support and good folks.

  • Review 174 (2024-10-22 - Rating: 5)

    Tray arrived on time, was friendly, informative, answered questions with good answers, and checked all equipment thoroughly. Excel.Lent job.

  • Review 175 (2024-05-21 - Rating: 5)

    We were told our window for this service visit was between 2 and 6 pm. Mike from Level1 showed up at 3 ready to go. He worked roughly about 30 minutes to check out our AC unit before Sumner weather hits. All was good. Mike was a professional in every aspect. We signed another year with Horizon.👍

  • Review 176 (2024-06-23 - Rating: 5)

    Next day service which considering i called at midnight was excellent. They did the work that was needed well. The cost was on the high side but hey prompt next day service on a 9 gillion degree humid as hell day where they were probably swamped. ill take it

  • Review 177 (2024-08-27 - Rating: 5)

    I highly recommend the tech, Nick Matula. He did an outstanding job servicing my heat pump today. In addition to checking the system, he did a thorough cleaning.

  • Review 178 (2024-05-15 - Rating: 5)

    Tim Denman did a thorough professional job inspecting and servicing our furnace. He also took the time to patiently describe various technical issues that were discovered during his inspection. I definitely appreciated Tim’s efforts and explanations.5/15/24John Cryser performed an AC tune up at my home yesterday and like his fellow techs in the past, did a thorough professional job. I appreciate John’s work and am pleased to recommend him.

  • Review 179 (2024-11-08 - Rating: 5)

    Rachel Chew was professional and explained everything she was doing. Very knowledgeable.

  • Review 180 (2024-06-07 - Rating: 5)

    Service was awesome. Thank you for coming out and making the repair on the same day. Terry was fantastic, please treat him well!!

  • Review 181 (2024-11-20 - Rating: 5)

    Eric did an outstanding job, explained the entire process from start to end, showed different options went over the warranty completed the job to satisfaction, overall outstanding performance

  • Review 182 (2024-01-05 - Rating: 5)

    They sent someone (Tray) out same day and he was so nice and helpful. He clearly explained the issue and everything he was doing. Got our heat working again quickly so I’m very happy! Would definitely recommend!

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