Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Hatboro, Pennsylvania

Address: 120 S York Rd #1A, Hatboro, PA 19040, United States

Phone: +1 215-948-9161

Rating: 4.8

Services

  • On-site services
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-25 - Rating: 5)

    Mike the plumbing tech went above and beyond my expectations. Although it may have been a bit on the pricey side it was worth every penny. Mike arrived on time, he access the damage, he quoted me the price and allowed me the option to use his services. He was very professional and polite. Although it was freezing temperatures Mike was determined to get the job done. I would highly recommend Roto Rooter to everyone because of Mikeā€™s serviceā€¦Job well done Mike

  • Review 2 (2024-12-20 - Rating: 5)

    We had a emergency service the night before hosting our holiday Christmas party and we lucked out and had Wayne H. come out! He quickly identify the issue, resolved it, and gave us tips on what to avoid to ensure the blockage doesnt occur again as well as what to look out for with these older pipes. He was so kind and helpful and truly made a panicked mom/wifes night and saved the holiday! Thank you so much for the great service and for coming out so late during the week!

  • Review 3 (2024-11-27 - Rating: 5)

    Matthew was wonderful and he worked for hours to get the house back to normal. Toilet and tub were just about overflowing and Matthew kept using the snake and unclogged everything in the house. My house was so clogged up that I couldnt use the toilets or run any water. I so greatly appreciate how hard Matthew worked. He was very nice also.

  • Review 4 (2024-12-24 - Rating: 5)

    Mike is a great and friendly guy. Took the time to explain everything to us and did not leave until we understood all our options. No pressure no hype just honest advice.Thank you

  • Review 5 (2025-01-07 - Rating: 5)

    Mike was amazing, personable, EXTREMELY helpful and very quick. Mike was also very ready and willing to listen to all of the possible ideas we had for why our bathroom was leaking and helped us figure out the cause of the leak!

  • Review 6 (2024-12-18 - Rating: 5)

    Mike did a fantastic job for us and our plumbing issue! Very cordial and pleasant. Very knowledgeable and fastidious in his work. I appreciated his expertise and work ethic. Great experience!

  • Review 7 (2024-11-20 - Rating: 5)

    Joe, with Roto-Rooter quickly diagnosed our plumbing issue and resolved it quickly. We have worked with Joe in the past and find his expertise to be a bonus when choosing a plumber for our repair need. Joe is always professional and always on time and explains everything that is discovered that needs to be fixed. Thank you Joe for always helping out with our plumbing issues, and thanks for teaching me Tape always goes under.

  • Review 8 (2024-12-05 - Rating: 5)

    Mike was amazing. He came out right away and offered a range of options to help me find the right solution to a problem with a garbage disposal. Everything was fixed in less time than I expected, and Iā€™m delighted with the results.

  • Review 9 (2024-12-20 - Rating: 5)

    JoeVery professional. Very knowledgeable. Felt very comfortable that the best was working with me. Id recommend him to anyone, just as he was recommended to me. 10/10

  • Review 10 (2024-12-18 - Rating: 5)

    Sean was so fast, really nice, and explained everything to me clearly. I would definitely recommend! I will be using their services again!

  • Review 11 (2024-12-10 - Rating: 5)

    Super- fast service in an emergency, arrived within the hour. Sean was helpful, solved the problem, and was professional and polite. I would recommend Roto Rooter again.

  • Review 12 (2024-12-09 - Rating: 5)

    My technician Joe was fantastic. Very knowledgeable and explained things well. Will definitely use Roto-Rooter again!

  • Review 13 (2024-07-12 - Rating: 5)

    Excellent work. Very professional. Prompt and courteous too. Technician/plumber was personable.Will/would definitely use again and/or refer to friends.Only (minor, minor, minor) issue- they require a call to confirm the visit the day of the scheduled appointment. Somehow, when you book an appointment online (for a specified day/time) it is confirmed and an email is sent. Caution: if you dont respond to their call the day of the appointment, they will NOT dispatch the technician/plumber. Only complaint is the fact that they dont seem to explain that on their website! (I know now) When I get an email message saying appointment confirmed, I (incorrectly) assume that the appointment is confirmed. Beware- that is not the case! Oh, and to add to the confusion, the confirmation call seems to come from strange, non-local area code which my cell phone interprets as Scam Likely, only it is not.Again, its a minor issue. Their service is too good to hold it against them.Otherwise, they are TERRIFIC! Small jobs/big jobs they are knowledgable and most importantly HONEST. That has been my experience.

  • Review 14 (2025-01-02 - Rating: 5)

    They came within 1 hour on New Yearā€™s Day , fixed the problem quickly at a reasonable charge . The service man was not only very competent in explaining and fixing the problem but also very polite and friendly

  • Review 15 (2024-12-09 - Rating: 5)

    Mike did a great job with our job, we would definitely hire him/roto-rooter again

  • Review 16 (2024-12-16 - Rating: 5)

    Great work by Joe. Heā€™s my go to plumber! Honest and dependable

  • Review 17 (2024-04-02 - Rating: 5)

    We came home last week after running to the store to find that our powder room and laundry room was stopped up. We called Roto-Rooter and they came out within an hour. We had a great experience with them over 10 years ago and this was great too! Steve came out and worked diligently to get the clog taken care of. We would definitely recommend Roto-Rooter and their great service!

  • Review 18 (2024-01-02 - Rating: 5)

    After calling 4 other services, Roto-Rooter was the only one able to come out promptly to take care of my flooded basement. Their service was outstanding from remediation to replacing my sump pump to documenting and removing damaged items to submitting appropriate pictures and documents to my insurance company. Very professional, knowledgeable team and their pricing for everything was more than competitive and reasonable. Wouldnt hesitate to use them again.

  • Review 19 (2024-12-14 - Rating: 5)

    Mike was friendly and professional. He was knowledgeable in explaining everything to me.

  • Review 20 (2024-12-30 - Rating: 5)

    Great work, good explanations. Very satisfied with service.

  • Review 21 (2024-12-18 - Rating: 5)

    I was very pleased with the service, they were quick, efficient and polite. Thank you.

  • Review 22 (2024-12-11 - Rating: 5)

    Wayne was very professional, on time and completed the work neatly and timely.

  • Review 23 (2024-12-23 - Rating: 5)

    Plumber arrived in less than an hour and had my sink unclogged in no time! ā¤ļø

  • Review 24 (2024-12-07 - Rating: 5)

    Technician arrived within a hour. Very Professional Service .

  • Review 25 (2024-12-10 - Rating: 5)

    Sean Thomas was very courteous and did a great job!

  • Review 26 (2024-12-08 - Rating: 5)

    Great company. Sean provided excellent service!

  • Review 27 (2023-12-01 - Rating: 5)

    I had a backed up drain after the Thanksgiving Holiday, go figure, lol. I called Roto-Rooter to fix the issue. They were prompt with their appointment time. Their insurance adjuster called earlier in the day to make sure I didnā€™t need my appointment moved up. He also made sure we didnā€™t have flooding or other issues that would call for immediate service. (I thought that was really nice.) Our technician, Jake Peart was amazing. Very curious and got the job done. Highly recommend!

  • Review 28 (2024-12-15 - Rating: 5)

    Mike tightened the bolt and washer and it stopped dripping in the dining room! Thank you Mike!

  • Review 29 (2022-10-27 - Rating: 5)

    Scheduling online for an appointment was very easy and convenient (can pick day and time frame). Communication was clear and times were accurate. Our plumber was professional and helpful. He diagnosed the issue quickly and was able to resolve the problem. He explained what happened and what other issues to look out for based on age of our plumbing. Whole visit probably took no more than a half hour. Price was reasonable. I would use them again, but hopefully not any time soon :)

  • Review 30 (2022-12-06 - Rating: 5)

    Our upstairs toilet was clogged. Incredibly prompt service. Was given a four hour window for a tech to come and within a half hour somebody was on their way. They reviewed possible scenarios for the repair and provided prices for each, so I knew up front what to expect. Thankfully was a simple fix with an auger. The tech was friendly and professional and wrapped up everything quickly. Im not sure how their pricing compares to a local, non-franchise plumber, but given the swiftness of service, I was okay with what I paid.

  • Review 31 (2022-11-08 - Rating: 5)

    Dispatcher Jason and service engineer Angel were so nice and polite. Angel arrived one hour early and unclogged the pipe. We were grateful that he came out on a Friday evening. We received a senior discount and a canned goods discount, saving us $125. Angel explained what he did and educated me on what to look for since the work was guaranteed for six months. Thank you!

  • Review 32 (2023-01-30 - Rating: 5)

    My experience with rotor rooter was the best experience I had out of all the plumbers Iā€™ve calledā€¦ my tech name was Thea and this guy was absolutely amazing he was very patient and experiencedā€¦ he kept me informed with each step he was takingā€¦ was Very polite, and kindā€¦ he definitely for the job done i hope i have no more trouble but if I ever do please send Thea back for the service callā€¦ he gave me a sense of relief that everything would be okā€¦. He should be promoted to the big boss ā€¦. Thank you so much Thea you were amazing

  • Review 33 (2023-09-25 - Rating: 5)

    The technician was very professional. He arrived promptly and was very knowledgeable about the product. He was able to assess the problem and immediately address it iƱMost importantly, I felt assured that he was giving me the straight information about my product. I wish more service technicians were like this. I will definitely use Roto Rooter again.

  • Review 34 (2022-11-17 - Rating: 5)

    The call center communication was clear and simple. The guys that came out were professionals and got the job done quick with little hassle. I would 100% recommend them for more work. Very impressive that our clogged system was back up and running 8 hours after I initially reached out. Big thanks and glad weā€™re able to flush toilets again.

  • Review 35 (2024-12-04 - Rating: 5)

    Mike was wonderful! He was able to fix the issue while having a pleasant attitude anyone would be lucky to work with. Thanks again!

  • Review 36 (2023-09-25 - Rating: 5)

    We needed a toilet repair asap on a Friday. We didnt really expect anything before Monday. They sent two workers out within the hour. They replaced the broken unit same day and cost was in line with others. Great job!

  • Review 37 (2022-03-26 - Rating: 5)

    I was incredibly impressed with all the folks at Roto-Router! We had a drain inspection and found our whole sewer system needed replacement. They quoted me a fair price, came out a few days later and managed the whole job in one day, despite a lot of work being needed. The also came out to make sure my washer and dryer were reinstalled properly and made me feel confident in their services. Would definitely use in future for my plumbing needs!

  • Review 38 (2022-10-26 - Rating: 5)

    Plumber Jake was amazing. Customer Service was tops! He performed his analysis, made recommendations when asked, arrived for the job on time, completed the job in great time, left no mess and made me extremely happy. This guy reaffirmed my belief that there are reputable companies who look to do right by their clients. He loves his work and it shows...YES!!!!

  • Review 39 (2022-12-14 - Rating: 5)

    Top quality job by a couple of good natured guys.Plumbing isnā€™t something I do. Weā€™ll once and that was a mess so I needed a new water heater. The options were explained well and we booked an install.They cleaned up very well after and Iā€™m so impressed I plan to have them back after the holidays to fix a tub faucet.

  • Review 40 (2023-05-27 - Rating: 5)

    Had a really great experience with Roto. One of my toilets was bubbling when others were being flushed so I booked Roto to come out the very next day. The tech was great and located the problem almost immediately, which was caused by an error caused by a past plumber. Because it did not require any real labor or parts, they didnā€™t charge me for the service call. Will definitely use again

  • Review 41 (2021-10-06 - Rating: 5)

    Michael was extremely professional and clearly very knowledgeable. He was quick with all the work that had to be done and did not try to oversell on things that needed to be done. He was extremely thorough on explaining what he had to do and always offered the price beforehand. I would highly recommend Michael for any plumbing issues you have and will absolutely call him for all future issues.

  • Review 42 (2023-09-25 - Rating: 5)

    Our technician, Chris, showed up on time. He diagnosed the problem quickly and explained the problem to us. Once we authorized him to proceed, he completed the repair just as quickly. Chris was friendly and very professional.

  • Review 43 (2022-11-25 - Rating: 5)

    The technician was friendly and professional and explained our options clearly. The service was a good value for the quality received. I got and appointment and the technician called and came within the window of time they had given me. Iā€™m very pleased with their service and will definitely call them again next time I need a plumber.

  • Review 44 (2022-12-08 - Rating: 5)

    I set up an appointment online. They called back and agreed to come to the site earlier! The employees were super professional, explaining what they were doing and gave information which ensured I understood EVERYTHING about my situation, to include different options.The immediate problem was taken care of quickly. I was shown what the underlining issue was and options they offer to rectify the problem completely. I am a very satisfied customer who now knows who I will call in the future.

  • Review 45 (2023-05-06 - Rating: 5)

    Service was exceptional. Tried the cheapest approach first and had to revert to removing toilet and going to the second approach. In each case the cost was stated up front. Worked on problem for several hours and fixed the blockage. Well worth the money !

  • Review 46 (2025-01-09 - Rating: 5)

    Friendly and helpful, efficient, thoroughly explained the process and results

  • Review 47 (2024-12-11 - Rating: 5)

    Very polite, friendly and quick service. Addressed my issue wonderfully!

  • Review 48 (2025-01-05 - Rating: 5)

    Amazing work very professional done by Joe

  • Review 49 (2021-01-09 - Rating: 5)

    Our technician Clinton arrived within the time frame we were promised even though it was late at night. He was very pleasant and respectful and explained everything he was going to do and the pricing right up front. He was able to quickly unclog the main sewer pipe from our recently purchased home and was able to show us on his screen when he used the camera to scope the line what was causing the issue. Pieces of old broken pipe clogging up the trap. He recommended us getting the jetter service to come out and flush it so we dont have the same issue. Clinton was very knowledgeable and didnt pressure me to get the additional service. We are having it done to be on the safe side after seeing what is down there and we do not want to take any chances. Services are a little on the high end but a home is a big investment so you do want quality service.

  • Review 50 (2022-12-27 - Rating: 5)

    Called Roto-Rooter on Christmas night for a clogged drain and overflowing toilet. Plumber came out right away and decided that the problem may have been from a full septic tank and we should have Borough look at system first. Did not charge me for this analysis which I thought was amazing. Promised to come back next day if there was a problem Borough couldnā€™t fix. Called them back the next day after Borough confirmed tanks were ok. Again came right out and solved problem and gave a 6 month guarantee on their work. Highly, highly recommended. Smart, fast, reliable, friendly and helpful.

  • Review 51 (2024-12-08 - Rating: 5)

    Sean was awesome! I would recommend his services to anyone.

  • Review 52 (2022-10-15 - Rating: 5)

    We were impressed with Brians knowledge, experience and customer focused attitude. He stuck with the job even though it went into Saturday so that we wouldnt be without water through the weekend. We would definitely use this businessagain in the future.

  • Review 53 (2021-09-17 - Rating: 5)

    I have my drains and sewer lines checked yearly because of past problems. The team was very professional and knowledgeable and made helpful recommendations regarding the services needed. They were quick and efficient and I feel complete peace of mind that everything is in good shape.

  • Review 54 (2019-07-12 - Rating: 5)

    Customer service kept us informed of when the plumber would arrive without being asked. They initiated the call to me. The plumber was professional and very nice. Worked very hard. Fixed the clog and was determined to get it fixed. Very well done on all levels.Restoration the came in and disinfect the entire bathroom, and floor. Checked everywhere. Very pleasant and professional. Moved all the furniture to take up the floor. Did everything necessary to ensure a dry space. Very well done.

  • Review 55 (2020-01-17 - Rating: 5)

    Had a leaky faucet in both our shower and our bathtub. Was given a window of between 8am and noon, and Ash (#1740) arrived right at 8am.He was able to fix everything quickly and professionally. Very friendly! Also was cheaper than expected, so a great bonus!

  • Review 56 (2022-12-29 - Rating: 5)

    John and Lance were amazing. Showed up in a hurry. Lance made sure we suffered no major water damage and John fixed the issue. He was professional, personable, and got the job done quickly.

  • Review 57 (2020-02-10 - Rating: 4)

    My plumber arrived exactly on time and was courteous and helpful. He had my problem diagnosed and resolved within 45 minutes and he gave me tips for preventing the issue in the future. Overall it was a great experience.

  • Review 58 (2022-11-25 - Rating: 5)

    Our Rheem hot water heater broke down and needed to be replaced. Tim came out first thing Friday morning and replaced it. Tim was and is, a very professional, polite, personable and extremely knowledgeable plumber. We had work done by Tim in the past, so I knew we were in Good hands.Thank You Tim, and Roto Rooter!

  • Review 59 (2023-01-18 - Rating: 5)

    Brian from Roto Rooter Doylestown did a very nice and professional job. He was very helpful and helped with other questions with the house utilities. Would definitely recommend and use again. Thanks again!

  • Review 60 (2021-06-25 - Rating: 5)

    I called Roto Rooter because my sewage system was clogged really bad and my toilet was not flushing without a plunger. They sent Micheal to my house in about 30 minutes he was knocking on my door to help. He was very professional , very knowledgeable, and was able to retify the problem and get me back up and running in less than a hour. The service was absolutely amazing and I highly recommend.

  • Review 61 (2021-07-28 - Rating: 5)

    The service I had was more than satisfactory. We thought it was a simple leak but it turns out I had a broken garbage disposal. I thought it was going to be a big deal but he replaced it in no time and the price was only a little bit more. I also had some questions about some other problems around the house and he gave me some very helpful advices.

  • Review 62 (2019-07-03 - Rating: 5)

    We had a plumbing problem and they came out in under an hour! They quickly explained the options and gave a quick and reasonable estimate along with the range of costs based on the symptoms of our problem. They ended up fixing it at a cheaper rate than anticipated and were fast, clean, and professional. Excellent job!

  • Review 63 (2022-11-22 - Rating: 5)

    Our laundry tub backed up and caused our toilet to leak. Brian came and diagnosed a main drain clog. He was able to clear it and it is working fine now. Very professional and responsive.

  • Review 64 (2019-07-07 - Rating: 5)

    Service time was 0800-1200, technician did not arrive until 1pm, but RR customer service kept me updated almost every hour as to his progress. The service itself was great once the tech arrived. Abdul was very friendly, professional and knowledgeable and had the issue identified and fixed very quickly. Thanks Abdul, youā€™re a credit to the company. Would use the service again.

  • Review 65 (2021-07-29 - Rating: 5)

    The repair technician was very professional, ensured that he put booties on. Also, when I told him that he didnā€™t have to wear a mask, he insisted to ensure safety for everyone. The repair took 45 minutes to replace the hose bib that was leaking he explained how to turn it on and off inside the house. I would highly recommend roto-rooter.

  • Review 66 (2022-05-08 - Rating: 4)

    Vernon was nice and professional ans he gave me good tips for how to prevent a clog of my toilet again. The charge for residential was $280 for a clogged toilet needing an auger. I appreciated that he was able to fix it quickly

  • Review 67 (2019-07-23 - Rating: 5)

    I called Roto Rooter this morning after a week long issue with another plumber over my hot water heater. They were able to dispatch someone immediately and there was a plumber at my house less than an hour later. The technician knew what he was doing and was very professional. I ended up needing a new hot water heater and within hours I had hot water again. I was impressed by the speedy service and the reasonable price!

  • Review 68 (2025-01-08 - Rating: 5)

    Sean Is the Best !!! Great Customer Service

  • Review 69 (2021-07-31 - Rating: 4)

    Excellent technician who came out to snake toilet and unclog sinks in house. Bill worked diligently after hours to complete the task promptly and also was mindful of the recently cleaned carpets in the home. He was great.

  • Review 70 (2019-10-02 - Rating: 5)

    I had a clogged sink that would back up after use. The garbage disposal would pull water down but water would come back up into sink. I called Roto Rooter and was very happy that they could come out same day. In fact they came within a couple hours of my call. The technician was very courteous and respectful of me and my home. He took time to cover his boots before entering and used gloves while working. He assessed the problem and gave me the best and worst scenarios as well as pricing. This allowed me to make an informed decision about whether to have him do the work. He was able to get the job done to my complete satisfaction. I highly recommend using Roto Rooter. I personally plan to call them if I have any other plumbing problems.

  • Review 71 (2023-01-04 - Rating: 5)

    Rotor-Rooter to the rescue! I moved into my home 5 days ago, the bathtub in my main bathroom apparently had a bent pipe and caused massive flooding in my basement. I called 2 other companies and they had no openings until Friday. I called Roto- Rooter and they sent a field supervisor out within 2 hours. The restoration team was great super knowledgeable and helpful. The plumber came out and fixed the pipe and and made the problem was fix.

  • Review 72 (2021-12-05 - Rating: 5)

    The tech was on time, extremely professional, and informative. Everything regarding cost was presented up front. Was able to resolve all my drainage issues and left a clean worksite after completing job. Would use service again without a doubt!

  • Review 73 (2020-02-18 - Rating: 4)

    On time, actually a little early which is always good. Excellent job on bathroom drain, it hasnt emptied that good in a lot of years. Technician was pleasant, neat and worked hard to clear drain. Cleaned up after he was done. My reason for only 4 stars is I thought the price was kind of expensive. However, it is clear now. Last plumber didnt clear it and charged me 100 dollars.

  • Review 74 (2022-11-08 - Rating: 5)

    I needed a garage debris clean out. They were the first out of many companies who kept their appointment. And, the first to REALLY look and find where the problem was. Ver professional. Will only deal with them if I ever have plumbing issues. Thanks!!

  • Review 75 (2021-11-16 - Rating: 5)

    Mike & Jarod arrived at our house at 7:30 am, introduced themselves & were very pleasant & professional. They answered our many questions & worked diligently to get our clogged kitchen sink drain open. They said this was one of the more difficult drains theyā€™ve worked on. But they really did an awesome job & didnā€™t give up until they had success!We will definitely recommend RotoRooter to our family & friends!Thank you Mike & Jarod for your excellent service!!

  • Review 76 (2022-03-18 - Rating: 5)

    Called Roto-rooter at 6:30 am, they had someone at my house by 8:15 am. By 8:45 my drains were clear. Mike was friendly, informative, and helpful. I appreciated that he was in and out, and he cut to the chase. Would absolutely use them again if needed.

  • Review 77 (2021-06-12 - Rating: 5)

    Chris was determined to figure out our problem. He worked quickly and neatly and cleaned up after himself. He was clear in explaining what he was doing and how he was going to fix our problem. Super professional and polite. He followed all safety guidelines and wore his mask and gloves upon entering our home. He cleared our drains so we can have a properly functioning bathroom. Roto rooter is the way to go!

  • Review 78 (2022-12-21 - Rating: 5)

    Scott removed and replaced our old toilet šŸš½ for a new oneMade sure the floor flange was good new wax ring and then set the flushing volume of water to our preference. Clean fast and professional

  • Review 79 (2020-12-11 - Rating: 5)

    Michael Albuck was phenomenal- very knowledgeable and professional, friendly, he found and fixed a clog that 3 others were not able to, and he gave advice regarding our toilet as well.Easy to schedule, good response time.

  • Review 80 (2022-11-01 - Rating: 5)

    Service was quick and timely. Office was courteous and called and texted to confirm the appointment. Techs were outstanding and explained both the problem and solution. They were done in an hour! I would recommend them.

  • Review 81 (2022-12-14 - Rating: 5)

    Mike was great. He cracked jokes got the job done and was very reasonable on the costs. I hope not to have to see him again lol but if I have any future issues heā€™s the guy!

  • Review 82 (2023-01-15 - Rating: 5)

    Absolutely excellent they did exactly what they said they were going to do they were on time I have no complaints in fact if water ever appears in my house again I will be calling Roto-Rooter.. friendly professional people I gave them five stars so that says it all I dont usually do that

  • Review 83 (2020-01-15 - Rating: 5)

    Abdul was an amazing help to my family and our plumbing situation. He was knowledgeable about our situation and step by step explained each thing that he was doing. He was kind and took his time to help us each step of the way! Keep him around he is an amazing asset to your team!

  • Review 84 (2024-01-27 - Rating: 5)

    Sewer line clogged. Fast reliable service even on a Sunday.Technicians Joe and Jake kept us informed every step of the way.

  • Review 85 (2023-01-17 - Rating: 5)

    It is reassuring to be able to depend on a timely, competent professional to address a serious plumbing issue. This is the 2nd time we called Roto Rooter and have been pleased with the service, advice and guaranteeā€¦highly recommend you put their number in your contact list. Kathleen Buzad

  • Review 86 (2022-09-25 - Rating: 5)

    Moss just came out and diagnosed our sewage pump. He was very professional, straight to the point and most importantly, honest. He might be the best professional plumber Iā€™ve seen.

  • Review 87 (2021-08-19 - Rating: 5)

    We fought and lost a 4-day battle with a grease clog in our kitchen, and had to call in the Calvary. Bill, along with getting the job done quickly, was polite, informative, and all around pleasant. He explained what should and shouldnā€™t be tossed in a garbage disposal and even left us with a bottle of drain cleaner for any future clogs. I canā€™t speak for any of the other staff, but our positive experience with our plumber was wonderful, and I have my sink back. Thanks Bill!

  • Review 88 (2019-09-01 - Rating: 5)

    Had a serious issue develop in my kitchen. Faucet leaked and would not stop. Called roto-rooter at 5:30 , on a Saturday, on labor day weekend, and these guys were on site within a couple of hours. Got my faucet and two valves replaced within a couple of hours of the issue starting. Clinton was extremely professional. These guys were quick and on point.

  • Review 89 (2022-04-06 - Rating: 5)

    Michael and Angel were awesome!!! They came in and went straight to work while being nice! Iā€™ll keep them around definitely! Thank you Lance for coming through and getting me through this stressful issue.

  • Review 90 (2022-04-19 - Rating: 5)

    All the guys were very nice. I was able to get my issue fixed right away after another company couldnā€™t figure it out. Came out same day and estimated clean up as well.

  • Review 91 (2022-11-23 - Rating: 4)

    Had a plumbing pipe leak and in addition, there was an open pipe that was seeping fluid that had no particular purpose. The technician from Roto Rooter spotted this and remedied the problem. He then went on to fix,bypass and corrected the initial leaking pipe issue. The property was constructed approx. 70 years ago and more plumbing is needed. The tech was very professional. Roto Rooter will be my 1st choice for the project.

  • Review 92 (2021-12-07 - Rating: 5)

    My service tech Marcus 2008 was very professional and has great customer service.Marcus was quick and helpful and found the solution to my plumbing issues. I would highly recommend this company to my friends & family .Thank you

  • Review 93 (2021-03-13 - Rating: 5)

    We used Roto Rooter to unclog our bathroom. The plumber was amazing! Super responsive and friendly and fixed the clog. He explained the whole process too, each step of the way.

  • Review 94 (2019-07-09 - Rating: 5)

    My water heater broke and drenched my basement in water. Roto-Rooter came out within 2 hours, removed my water heater and replaced it with a new one. Water restoration came following the technician, and they cleaned, moved many items around in my crowded basement, and tore up soaked rug all in the same day. I was impressed with their ability to come out to my home and complete the entire process within less than 12 hours. I was very happy with my service and the time in which in took to complete. Iā€™ll definitely use Roto-Rooter for any services going forward.

  • Review 95 (2022-02-06 - Rating: 5)

    We had an emergency septic situation in our home at 10 PM on a Saturday night. We called multiple plumbers to try and get our septic unclogged and Roto Rooter was the only one who came through. Floyd showed up, unclogged our toilet and then unclogged our bathtub for good measure. He explained what he was doing. He cleaned up after himself and left no mess. We would use Roto Rooter again in a heartbeat.

  • Review 96 (2021-07-30 - Rating: 5)

    Service came inside the window and dispatcher called me twice to keep me posted on the progress. The job was easy and the service didnt try to BS me; no unexpected surprises or issues. Pricing seemed reasonable enough.

  • Review 97 (2023-01-26 - Rating: 5)

    The technician (Angel) was professional and friendly. I would definitely recommend roto rooter for any plumbing needs. They are fast, reliable and fairly priced!

  • Review 98 (2019-07-17 - Rating: 5)

    Plumber (Chris) arrived exactly when promised by customer service. He was professional and determined to fix our problem right even though there were a few things that made it more difficult. He even applied a discount coupon that I didnt even know existed which saved us some money. Highly recommend.

  • Review 99 (2019-09-30 - Rating: 5)

    My technician was Dyllon Miller and he was awesome. He explained simply what the problem was with my clogged toilet and the bathroom sink. He was extremely helpful and friendly, which I think is really important. Dyllon was very professional and proficient, and I am definitely going to use Royo-Rooter Plumbing again!

  • Review 100 (2021-11-26 - Rating: 5)

    Marcus did a great job working endlessly at trying to solve the drainage problem. Finally after 3 hours he was able to clear the drain and we were able to clean our dirty Thanksgiving dinner dishes. We really admired Marcus dedication and perserverance.

  • Review 101 (2024-12-24 - Rating: 5)

    Quick response time and excellent work!

  • Review 102 (2022-06-09 - Rating: 5)

    We had some basement water damage on a Friday evening and they were at our house within an hour to assess the damage and help us file a claim with insurance and were at the house the next day for a full clean up. Very helpful very responsive.

  • Review 103 (2022-07-08 - Rating: 5)

    So we had an emergency on the Fourth of July holiday and I googled plumbers and Iā€™m so lucky roto rooters popped up first! First off, they came on a HOLIDAY!!! And within an hour or so of me calling, someone showed up! And he fixed it on A HOLIDAAAAY!! Iā€™m so grateful, if you have plumbing issues please use them!

  • Review 104 (2022-12-21 - Rating: 5)

    Team work is excellent and very informative about what all Roto Rooter does. Quick and efficient. Immaculate clean up water damaged items and we greatly appreciate the response to this emergency.

  • Review 105 (2019-07-01 - Rating: 5)

    Super fast and very reasonably priced. My man Jean came out at 8:00 pm on a Sunday when my basement flooded. He figured out that there was a block in the pipe to the main line and cleared it out in like 2 minutes. All sorted now. Couldnt have gone smoother. Thanks.

  • Review 106 (2019-06-19 - Rating: 5)

    We had a sudden clog and sewage in our basement after only 1 week of living in our house! We called another plumber first who took over a day to get back to us and Roto Rooter has someone put immediately. Every part of their team was super professional, answered all my questions, helped with making an insurance claim, etc. They did an excavation and replaced pipes within a few hours. I couldnā€™t be happier with our experience and will definitely use them again in the future!

  • Review 107 (2019-08-23 - Rating: 5)

    Mark was fantastic! Arrived on time, wore shoe coverings each time he came into my house, worked efficiently, etc. He was friendly, courteous and professional. Great Job. Thank you Roto-Rooter.

  • Review 108 (2023-09-16 - Rating: 4)

    The teck did a good job . At first the thick bolt that was used wasnt good enough for protection it had a slow leak .. He had to come back and applied a thicker bolt which worked.

  • Review 109 (2022-12-21 - Rating: 5)

    We had a difficult clogged drain and Scott came in and was patient and very persistent and kept working in a small space to make sure he could eventually clear the clogged drain completely, we are thankful for his persistence and determination

  • Review 110 (2020-01-14 - Rating: 5)

    After phoning 3 different companies who could not fit us in, went back to the one and only-Roto-Rooter. We had response within 1 hour, including the remediation department. Not only was the process seamless, the staff is knowledgeable, polite, clean, friendly, hard working, cheerful and sympathetic to our broken sewer main in the house, yep, raw sewage leaching through the basement, and the dreaded glub glub. The entire process from start to finish was less than 48 hours. Removed, replaced, remediated, and now we are back in business. Great follow up with insurance company, etc. Dont even wait, just call them first.

  • Review 111 (2024-12-29 - Rating: 5)

    Michael was great, helpful and friendly

  • Review 112 (2021-11-27 - Rating: 5)

    Cody was awesome! He spent all night outside trying to get us unclogged. Recommended to get a camera out tomorrow to investigate further. Will definitely call Roto-Rooter again and ask for Cody!

  • Review 113 (2021-11-20 - Rating: 5)

    Called Roto Rooter for a slow laundry room drain. Mike showed up this morning and unclogged the drain and fixed the pipe. Mike was very friendly, courteous and did an outstanding job. Thanks

  • Review 114 (2021-09-14 - Rating: 5)

    Michael was awesome. Great service, worked quickly and diligently to diagnosis and fix our plumbing problem. Would absolutely reccomend! Thank you so much for your help!

  • Review 115 (2020-01-15 - Rating: 5)

    Abdul was able to clean out my old drum trap. Saved a lot of money by not having to replace it. It was fast, Didnā€™t take long before the drain was working well.

  • Review 116 (2021-08-10 - Rating: 4)

    Technician was on time and very personable, went above and beyond explaining everything and even set up our follow up camera appt while he was still there, made the unfortunate experience of a clogged main a little easier to deal with.

  • Review 117 (2022-07-15 - Rating: 5)

    Michael arrived quickly, fixed the problems, a professional, personable, and informative plumber.***** Five stars from this satisfied customer.Thank you Michael. Thank you Roto Rooter.

  • Review 118 (2021-12-25 - Rating: 5)

    Mike came at 8:30 and quickly resolved the backed up sewer water in my shower and toilets. He wasQuick and efficient and got the clog out.

  • Review 119 (2023-01-27 - Rating: 5)

    Mike, was very pleasant, professional, and worked expeditiously. I am grateful for his expertise, and happy to have my plumbing in order.

  • Review 120 (2020-02-18 - Rating: 5)

    Both gentlemen were to the point in letting me know what wrong with my clogged drains. Very knowledgeable, efficient, and friendly.I was given a discount which helped me out alot. I will always call Roto-Rooter whenever I have a problem with plumping.

  • Review 121 (2021-08-25 - Rating: 5)

    Michael Albuck was a life saver. He came and assessed the situation, told me what needed to be done, and made sure I was taken care of. Very professional, very polite, and friendly.

  • Review 122 (2022-12-13 - Rating: 4)

    Aldaine was very professional and courtesy! Also he was informative about how to make the repair! Good quality work in a timely fashion. Thanks

  • Review 123 (2022-11-04 - Rating: 5)

    Wayne was fantastic. Thought we would wait forever but he was there quickly. Did a great job and waiting to make sure we were satisfied

  • Review 124 (2020-12-25 - Rating: 5)

    Wanted to send email regarding two of your employees, John Davis (tech #1000) and Dennis Geraghty (water restoration). Both were professional and very pleasant to deal with and they represented the company very well.

  • Review 125 (2020-01-18 - Rating: 5)

    Customer service is dyed in the wool, lambs, and lions. They are confident, well trained, and highly service oriented. The company espouses and proclaims a policy of keeping your information private.The Roto-Rooter Plumbing Associate, Robert, was dispatched quickly, and arrived with professional gear and truck. He expertly assessed our needs, and quickly resolved our problem.Roto-Rooter commercials, from days of old, continue to ring true:Call Roto-Rooter and watch your troubles go down the drain!

  • Review 126 (2023-09-27 - Rating: 5)

    This company was very accommodating to me they are a first class operation all the way. Very professional considered and extremely understanding...

  • Review 127 (2023-02-07 - Rating: 5)

    Had to get my drain cleaned out and pipes under my sink fixed. The worker was very professional and friendly. Fixed my problem in a timely manner.

  • Review 128 (2021-11-09 - Rating: 5)

    Bill was extremely helpful and knew exactly what he was doing when he replace our old water heater to a brand new one. Thank you again for your service

  • Review 129 (2019-08-28 - Rating: 5)

    Super friendly and quick to come do the work. Weā€™ve had them out twice for plumbing issues and theyā€™ve taken great care of us each time.

  • Review 130 (2021-01-02 - Rating: 5)

    Mohammad was professional and courteousā€” helped us clear our sewer line while it was pouring rain. He diagnosed the problem - and resolved it.Highly recommend him!!!

  • Review 131 (2022-12-07 - Rating: 5)

    I had a clog in my drain pipe which caused flooding in my basement. Joe, the technician, kept me informed of everything happening and was able to snake the pipe quickly dislodging whatever was stuck.

  • Review 132 (2019-08-12 - Rating: 5)

    He was extremely professional & patient. Came with the necessary equipment even though he couldnt repair my problem. However, he did advise me on what to do going forward. Thank you K.P. #908!! šŸ¤—šŸ¤—

  • Review 133 (2020-12-31 - Rating: 5)

    Mohammaf was very professional and knowledgeable. Answered all questions and eas receptive to additional inquires. Sensitive to customer concerns. Handled immediate concerns competently. Adequate expkanation of additional needs and how to further proceed. Very, very satisfied. Mohammad is excellent.

  • Review 134 (2020-12-13 - Rating: 5)

    Muhammad was fantastic! He was thorough & professional. He found the curb trap in 20 minutes. No one else could find it in the 18 years I have lived here!Thanks so much!!!

  • Review 135 (2023-09-19 - Rating: 5)

    The company responded to my service all very quickly. The technician is knowledgeable and solved the problem efficiently.

  • Review 136 (2024-12-24 - Rating: 5)

    Super nice guy

  • Review 137 (2021-11-28 - Rating: 5)

    Marcus was quick to respond & very professional. Especially thankful of the effort outside in the dark on Thanksgiving Day to take care of the roots in our main drain line.

  • Review 138 (2021-08-10 - Rating: 5)

    Michael was excellent in accessing our needs. He came promptly, very informative and even added a dose of humor to calm our nerves.

  • Review 139 (2022-07-13 - Rating: 5)

    My service specialist was mike.Great guy, on time and was very professional. I would highly recommend him to anyone.

  • Review 140 (2022-03-16 - Rating: 5)

    Mike arrive earlier than the initial time stated which I appreciated. He was very professional, and completed the job quickly.

  • Review 141 (2023-01-17 - Rating: 5)

    Awesome service very professional and also friendly.Great job would use again. Rob was great did a great job.cleaned up area afterwards. šŸ‘

  • Review 142 (2021-07-07 - Rating: 5)

    Michael has been really helpful and responsive throughout the process. He explained exactly what the issue was and have me good advice on what to do in the future in addition to providing me with a solution.

  • Review 143 (2019-09-23 - Rating: 5)

    We were very pleased with our service. The young man did a magnificent job. He was very polite and made sure we were satisfied before he left. šŸ‘ŒšŸ‘

  • Review 144 (2019-10-07 - Rating: 4)

    Repairman was very efficient and courteous. He completed the job in a timely manner. His nameIs Dillon Miller and is number is 5972.

  • Review 145 (2023-01-09 - Rating: 5)

    Main drain clean out.Fast response, good price and the service person was friendly, explained everything and did excellent quality work.

  • Review 146 (2019-08-06 - Rating: 5)

    Roto Rooter was excellent. They responded quickly from the first phone call, explained everything they were going to do, and did it well. I cant recommend them highly enough.

  • Review 147 (2023-07-16 - Rating: 5)

    Showed up on time. Took his time to get the job done and made sure I knew what was happening. Nice and friendly. Explained without making me feel dumb

  • Review 148 (2020-01-15 - Rating: 4)

    A little pricey, but I did call for a big name company so thats on me. I forgot the workers name, but he was friendly and professional, fix the clog in less than 20 minutes in my front yard.

  • Review 149 (2020-12-25 - Rating: 5)

    Technicians are on their way to help fix a a soft clog and provide water restoration services to my basement. Dennis was friendly and knowledgeable and guided me through the whole process to fix and restore the damage to our basement.

  • Review 150 (2021-09-09 - Rating: 5)

    Mike was great. Came in told me what I needed to know. Got it done quick and my drain is working perfectly , better then I have ever seen it !

  • Review 151 (2019-08-27 - Rating: 5)

    Technician was very kind and courteous, he did job cleaned everything up, and asked if I had any questions. I would recommend him to anyone

  • Review 152 (2023-09-23 - Rating: 5)

    Wilson did an excellent job with unclogging my shower and toilet! Great customer service!

  • Review 153 (2022-12-12 - Rating: 5)

    Had a Clogged sink. Technician was very nice and efficient. Got job done quickly with no mess.

  • Review 154 (2019-07-01 - Rating: 5)

    Thanks for coming out at 11:pm on a Saturday night. Just moved in to find a sewerage main clogged with a piece of construction debris. This is a big deal for us . Definitely worth the price to have the experts come out so fast.

  • Review 155 (2021-04-22 - Rating: 4)

    Our technician Steve was awesome. The only complaint I would have is that they said they would be at my house between 10-12 but didnā€™t show up until 4.

  • Review 156 (2020-09-04 - Rating: 5)

    Romain was very polite and friendly. He explained what needed to be done and yes I would recommend your service to others.

  • Review 157 (2021-01-28 - Rating: 5)

    Very professional and efficient. good problem solvers. steve from roto-rooter resolved and installed a new toilet rapidly and was friendly and professional. highly recommended.

  • Review 158 (2023-01-23 - Rating: 5)

    Jake and company were great at explaining the problem. Letting us know are options and did a good job a around. Thanks

  • Review 159 (2023-01-20 - Rating: 5)

    Was clogged kitchen think and to unclog we paid 350 dollars, I think itā€™s to much because I remember I paid about 120, besides that everything else was very professional, on time , no complaints

  • Review 160 (2020-02-09 - Rating: 5)

    The service that I was given was excellent. The job that had to be done was time consuming but they were very nice keeping me afloat of how the job was coming along.

  • Review 161 (2025-01-04 - Rating: 5)

    Sean was super helpful

  • Review 162 (2022-04-21 - Rating: 5)

    Michael was my assigned plumber he was awesome. On time, friendly and very outgoing.

  • Review 163 (2024-12-04 - Rating: 5)

    Excellent service!!

  • Review 164 (2021-07-02 - Rating: 5)

    Mike & his team were nice and very knowledgeable and did an exceptional job in unclogging my outside drain following a storm.

  • Review 165 (2022-01-11 - Rating: 5)

    John our technician was so nice,customer service was excellent he got the job done so quickly and so officially I cannot be happier!

  • Review 166 (2022-04-08 - Rating: 5)

    This is the second time I contact the company and they have been very helpful and professional from customer service to the plumber specialist. Thank you so much Mike šŸ˜Š

  • Review 167 (2020-02-01 - Rating: 5)

    I had a clog in my sewer line. They literally came to my house at 10pm in about 45mins and got the job done. Thank you Aldaine I appreciate you!

  • Review 168 (2022-06-01 - Rating: 5)

    Toilet was clogged. They brought in a huge machine and unclogged it. Everything was professionally doneā€¦ they cleaned up and had a great since of humor

  • Review 169 (2021-11-30 - Rating: 5)

    Work well done, tech was on time and service completed in a timely manner, amazing communication. will be happy to recommend services.

  • Review 170 (2021-08-30 - Rating: 5)

    I absolutely highly recommend Michael service. Quick and efficient after several frustrating attempts Michael showed up and got us functioning again.

  • Review 171 (2023-01-03 - Rating: 5)

    Did a great job, arrived on time and received a courtesy call before arriving and was very thorough

  • Review 172 (2021-10-11 - Rating: 5)

    Fixed my clog in minutes! Very knowledgeable and professional. Definitely will ask for Michael again by name.

  • Review 173 (2019-09-17 - Rating: 5)

    Excellent service as usual. Mike was our plumber, professional, skilled. I always go with Roto-Rooter.

  • Review 174 (2019-05-30 - Rating: 5)

    Very pleased with service. Technician was very knowledgeable and courteous. Was very happy with ease of getting an appointment right away.

  • Review 175 (2021-09-13 - Rating: 5)

    Mike was a great plumber and worked hard to resolve our clogged drain.5 stars from us!!!

  • Review 176 (2024-12-10 - Rating: 5)

    Very polite and professional

  • Review 177 (2022-06-03 - Rating: 5)

    Michael and Alex were amazing. They came, they saw, they diagnosed and fixed. Professional and on time.

  • Review 178 (2020-02-18 - Rating: 4)

    Very good and quick emergency service, were at my house within an hour of calling. A bit expensive though, but perhaps thats OK since it was an emergency request.

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