Williams Comfort Air - Heating Cooling Plumbing Electrical

Photo of Williams Comfort Air - Heating Cooling Plumbing Electrical

Located in Greenwood, Indiana

Address: 310 West Main Street Suite 202, Greenwood, IN 46142, United States

Phone: +1 317-300-4964

Rating: 4.9

Services

  • On-site services
  • Online estimates
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Assistive hearing loop
  • LGBTQ+ friendly
  • Appointment required
  • Free parking lot
  • On-site parking

Categories

  • Electrician
  • Air conditioning contractor
  • Air conditioning repair service
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-07-20 - Rating: 5)

    Chance did a great job! Our AC stopped cooling the night before. We called Williams and they sent a tech out. He looked over the unit decided it probably only needed to be cleaned. He provided us options and let us know after the cleaning if it needed more work we would sit down and discuss before he started. Chance was very helpful and explained what he was doing and the next steps through the process. Thank you Chance!

  • Review 2 (2024-12-29 - Rating: 5)

    Isaiah, the technician, was very thorough with his work and explanations, quite personable and my dogs also thought he was great! Ive always had good reliable service from Williams Comfort.

  • Review 3 (2024-12-26 - Rating: 5)

    Jareth and Ryan were both very polite, patient, and explained everything to us in detail. They did a very meticulous job, much better than we even expected, and cleaned up nicely after they finished.

  • Review 4 (2025-01-02 - Rating: 5)

    Sam came at the appointment time and worked professionally and completed his work in a timely manner. He was a very nice young man. He explained things to me before he left.

  • Review 5 (2024-10-24 - Rating: 5)

    The technicians from Williams Comfort Air are always pleasant and knowledgeable. While servicing my HVAC unit, Kyle found a potential problem. I had the choice of fixing it immediately or waiting. I was not pressured into a decision and opted to replace the part now. He also had information about my continuing maintenance plan which saved me money. I am very pleased with the service.

  • Review 6 (2024-11-26 - Rating: 5)

    Kyle did such an amazing job! A very thorough inspection of our furnace for a tune up lead to him finding a crack in the heat exchange which can lead to carbon monoxide leaking(possibly into our home) I have a lot of kiddos and dogs and our whole house was thankful to him doing such a great job and finding that for us! As always, a great job by WCA in taking care of our dual units and keeping our house cool in the summer and warm in the winter :)

  • Review 7 (2024-12-27 - Rating: 5)

    Ashton and Nathan, the techs that installed my new furnace and AC unit were very efficient, competent, pleasant and respectful. I would highly recommend Williams Comfort Air for furnace and/or AC needs.

  • Review 8 (2024-08-24 - Rating: 5)

    We just had our “Peace of Mind” follow-up visit/inspection from Spencer Hannowsky and it was a positive, informational, and thorough experience! He was a fine young man and did a wonderful job of examining and explaining our new furnace and heat pump system! He was very knowledgeable, efficient, and receptive to our questions, which were thoughtfully answered! We hope he is able to return to do our two seasonal inspections! Nice young man who provided us great service! Hang on to this great technician Williams Comfort Air!! 😊

  • Review 9 (2024-12-08 - Rating: 5)

    Our technician kept us informed of his arrivals time, showed up on time and was very professional. Gave us an honest assessment of our HVAC duct system and a variety of options and payment ranges, wasnt pushy and gave us honesty feedback. Looking forward to having them back out for the repairs!

  • Review 10 (2024-10-31 - Rating: 5)

    Your sales rep, Mike and your lead technician, Daniel all did a great job. Having used Williams Comfort Air 8 years ago for another HVAC installation, we knew they would do a great job in treating our home with respect.

  • Review 11 (2024-12-13 - Rating: 5)

    The technician Levi was very professional and was able to determine the issue. He had to go and get a couple of parts, but stuck with the job until it was completed. I highly recommend him and Williams comfort air.

  • Review 12 (2024-11-20 - Rating: 4)

    Service person was quite pleasant and thorough. The cost of replacing a motor was, however, much too high. In hind-sight, I should have purchased the motor myself and had an electician friend replace the one going bad.

  • Review 13 (2024-12-02 - Rating: 5)

    We had them come out to give us a second opinion on our furnace. We were told by the company we had a service contract with we needed a new furnace.Williams Comfort Air insured us we did not need a new furnace at this time, maybe in a few years.We switched our service contract to Williams Comfort Air.

  • Review 14 (2024-10-22 - Rating: 5)

    Young tech was very pleasant and efficient. What really impressed me was when I ask a question about my thermostat he said he wasn’t sure. He admitted he didn’t know and that impressed me instead of the bullshit one usually gets from some technicians. He gets an At-A-Boy from me and hopefully u mention the appreciation I have

  • Review 15 (2024-11-18 - Rating: 5)

    I had a great experience working with Williams Comfort Air! From Joey Turnblooms patience during the estimate and quoting process, to the outstanding installation team of Adonis Planes, Alonso Planes, Ernesto Aguilar and Edward Nieves. I am very satisfied and would recommend these guys!

  • Review 16 (2024-10-08 - Rating: 5)

    Excellent technician! He wore booties and asked to enter my house. He gave me a lot of clear info regarding my AC and furnace. This repair is covered under warranty too so no cost to me! I was able to get an appt. the next day! I will continue using Williams Comfort Air!

  • Review 17 (2024-08-09 - Rating: 5)

    We LOVE Williams Comfort Air!! Our Technician today, Drew, was Professional, Personable, Knowledgeable, and Timely!! He explained everything that was fine to service our A/C unit, as well as offer the convenience of renewing our service contract! As always, Great Customer Service!

  • Review 18 (2024-08-26 - Rating: 5)

    Brad Y. our technician was great! He was friendly and did a wonderful job explain things. He took his time going over our system. We highly recommend Williams Comfort Air for any Heating and Cooling issues or tune ups. We will definitely be calling them again next time.

  • Review 19 (2024-11-13 - Rating: 5)

    Would definitely recommend this company for any HVAC needs. The technician, Joe, was punctual and efficient. He was very knowledgeable about the system, and very polite and professional. Everything looks great and he left the area looking very clean. Thank you for your service!

  • Review 20 (2024-08-06 - Rating: 5)

    I called and an appointment was made for the next morning. The technician David was prompt and I received a text letting me know when he was on his way. He was very knowledgeable and thorough. He discovered there was a blown fuse in the furnace that was causing the AC not to kick on so it was a quick fi. I have used William’s Comfort Air in the past and will continue to do so in the future. Great service!

  • Review 21 (2024-08-10 - Rating: 5)

    We called comfort air to fix our air conditioner. The technician, Tyler J, went above and beyond. Not only did you check the air conditioner but he also checked the furnace and then put everything back in the garage as it had been. We were very impressed with the level of service provided and will use Williams air as our go to for any future needs.

  • Review 22 (2024-10-10 - Rating: 5)

    I started using Williams a few years ago & have been pleased every time. Yesterday we got new HVAC. The guys were all very professional, handled tons of water plumbing, gas, electrical and more issues doing the replacement and left all perfectly clean. I could not be happier. Thank you!

  • Review 23 (2024-08-30 - Rating: 5)

    Our air conditioner went out when we were having a week of 95 degree weather. Williams was able to get service scheduled in a day. It was determined that the a/C motor, control panel and thermostat were not functioning. Williams was able to get the parts and service scheduled in a day. The technician Casey worked tirelessly for two weeks in oppressive heat, always keeping us updated and knowing when he needed help to get the job done sooner. The whole experience couldnt have been better.

  • Review 24 (2024-12-16 - Rating: 5)

    First time using the service, and Brian exceed my expectations, now I know why they have a Loyal Costumer Base and happy to say I am one of happy costumer and Loyal base. Thank You Williams Comfort Air and Brian.

  • Review 25 (2024-10-29 - Rating: 5)

    Williams Comfort Air is the best. My technician was kind, efficient and cared about my home. I have used this company for over 20 years except when I had to move to Bloomington for a couple of years. They are great!

  • Review 26 (2024-08-05 - Rating: 5)

    I am very pleased with williams service, and the technicians are very professional, Enrique came out today and did a very thorough job on the air conditioning service, in fact, I recommend him every time I get a service, he’s professional and does everything by the book. Thank you so much, Williams Comfort Air!

  • Review 27 (2024-11-01 - Rating: 5)

    We had Enrique here today checking our HVAC, making sure all is running perfect. Enrique was extremely knowledgeable and professional. It was such a pleasure meeting him and giving us the security that all is well.

  • Review 28 (2024-10-21 - Rating: 5)

    The technician was out for our fall inspection and took care of making sure we are ok for the winter and also installed a new filter. He cleaned up the area and was very courteous and professional. Thank you.

  • Review 29 (2024-10-11 - Rating: 5)

    Matt Moore did an excellent job servicing my mother’s hvac system as usual. I trust him to service any of my friends and family looking for a recommended technician who is experienced, thorough and honest

  • Review 30 (2024-10-10 - Rating: 4)

    This was my Semi annual fall check up for my heat pump and air handler. Everything went without a hitch, Brian, my service technician did an excellent job. I would’ve given a five star review, but unfortunately he was not able to solve my problem with my Internet thermostat. He seems to think the problem is with Honeywell software. The thermostat seems to lose its Bluetooth connection and also it’s connection with the Internet periodically

  • Review 31 (2024-12-27 - Rating: 5)

    The technician for my heating system tune-up was right on time and gave me clear explanations of the activities he had performed. Great job.

  • Review 32 (2024-09-09 - Rating: 5)

    Scheduling communication is fantastic. in the most recent Home Health Report Card was regarding our Cooling System Tune Up. Our Technician, Devin Morgan notified us of his anticipated time of arrival. Devin was very informative about what he was testing and results, and was very professional in his tasks. Everything checked out and Devin finished by cleaning our Air Conditioning Condenser and checked to make sure our thermostat was set to our preference and working properly.

  • Review 33 (2024-10-29 - Rating: 5)

    Its hard to pick the best reason to choose Wms. Comfort Air because there are many. They know what theyre doing. High quality techs are efficient, courtesy and communicate. Theyve taken care of us and our home comfort -plumbing too, for more than 10 years.

  • Review 34 (2024-09-06 - Rating: 5)

    First time using Williams Comfort Air. The process for visiting their web site and calling to schedule service was easy. Everyone I spoke with were friendly and professional. Very impressed with Dustins knowledge of HVAC system. He was very thorough and answered all of my questions with clarity. I appreciate the pictures of my system and detailed billing. Looking forward to working with Williams during my regular maintenance progam that I signed up for too so that all HVAC, plumbing, and electrical are working as designed.

  • Review 35 (2024-08-26 - Rating: 5)

    The salesman and the guys who did the install were all very knowledgeable and efficient. My home is nice and cool now.I had them check it out on Tuesday and they were able to do the install on Thursday!

  • Review 36 (2024-12-17 - Rating: 5)

    Prompt professional and reliable service. Technicians are knowlegeable and courteous. I would highly recommend Wiliams Comfort Air for your HVAC needs.

  • Review 37 (2024-08-01 - Rating: 5)

    Thomas, our service technician, did an outstanding job on repairing our HVAC system. He was polite, knowledgeable and went the extra distance to get us back up and running. He had to go get a circuit board from warehouse and return to install.Nice job!!

  • Review 38 (2024-10-14 - Rating: 5)

    I’m always pleased with the work of Williams comfort air. My winter tuneup is complete and system is working perfectly. Thank you Josh for changing my filter while checking my system.

  • Review 39 (2024-11-05 - Rating: 5)

    The Best Choice for residential HVAC service! We have been a customer of WCA for many years. Each service person is highly qualified and extremely kind. We are confident in the expertise for each scheduled service! Highly recommended service provider for your HVAC needs.

  • Review 40 (2024-09-17 - Rating: 5)

    It was easy to schedule an appointment for a fall cleaning. The technician was very professional and kept me informed as to when he was going to show up. He completed the work quickly and efficiently.

  • Review 41 (2024-09-04 - Rating: 5)

    Spencer was timely and professional! He answered my questions and took care of the concerns that I had. He was knowledgeable and kind. I will definitely use WCA in the future.

  • Review 42 (2024-11-20 - Rating: 5)

    Thomas is always very friendly and does a great job of servicing our furnace. He always calls before coming out the day of service and is always on time

  • Review 43 (2024-12-04 - Rating: 5)

    Excellent-Brett was very punctual, friendly and very knowledgeable. He found the problem and got it fixed in a very short time. Very satisfied!!John Mickelson

  • Review 44 (2024-07-01 - Rating: 5)

    Fantastic company. I usually try to go with mom and pop operations but was in a pinch. They were here same day for an emergency AC call within 4 hours and it was less than $100 for the service call. They had me fixed up and running in no time and their team was a pleasure to work with. Highly recommended.

  • Review 45 (2024-11-01 - Rating: 5)

    Williams Comfort AirWas great from start to finish.Professional knowledgeable and no nonsense .The young men that came to the house did a great job.

  • Review 46 (2024-10-24 - Rating: 5)

    TANNER was extremely polite and professional! Looked over the system very thoroughly got everything working like a top! Thank you for your great service!

  • Review 47 (2024-08-20 - Rating: 5)

    The sales rep and installation guys were fantastic. The duct cleaning guys were very nice. I would recommend this company to anyone that needs an install.

  • Review 48 (2024-09-24 - Rating: 5)

    They are very professional but also friendly do a wonderful job and checks everything to make sure it’s all running in top shapeThank you so much Williams Comfort air and mr plumber

  • Review 49 (2024-11-25 - Rating: 5)

    Everything went quickly and efficiently. I am extremely happy with my entire experience and will definitely use them for all my HVAC needs.

  • Review 50 (2024-10-08 - Rating: 5)

    I really appreciate William Comfort Air for their dedication and assistance in keeping our heat, air conditioning and plumbing working well. When they say they will be there, they are on time and they know what they are doing. Thank you very much.

  • Review 51 (2024-09-12 - Rating: 5)

    We’ve quoted several places for various jobs but always end up coming back here. Crew is always knowledgeable and helpful. Easy to book, shows up on time, and does a good job. Recommended!!

  • Review 52 (2024-07-31 - Rating: 5)

    Very appreciative of Williams Comfort Air. All staff were very knowledgeable, professional, and thorough in their job. We purchased a new HVAC system for our 15yr old home ……. Would recommend Williams!!

  • Review 53 (2024-11-25 - Rating: 5)

    Tech came out for regular maintenance and did excellent work. Ive never had a tech as thorough as Logan. Thanks!

  • Review 54 (2024-08-22 - Rating: 5)

    I love their maintenance agreement. They always send someone personable and knowledgeable and they get the job done timely. You can schedule way in advance and they provide reminders the day before.

  • Review 55 (2024-09-13 - Rating: 5)

    Continue to be very pleased with the service of Williams Heating and Cooling. Caleb was very knowledgeable, courteous, friendly thorough and helpful. Can’t ask for anything more.

  • Review 56 (2024-10-28 - Rating: 5)

    Technician was thorough and efficient. Reviewed the results and noted areas to watch. I miss the days when the service was discounted through the mailed coupon.

  • Review 57 (2024-07-03 - Rating: 5)

    This company has some very nice ppl! The lady i talked with to schedule for someone to check out my ac was very helpful and nice!! The technician Spencer he came out a fixed our problem he was very knowledgeable, nice, friendly and also gave very helpful advice!! If i could give more than 5 stars i definitely would!!

  • Review 58 (2024-12-17 - Rating: 5)

    Sam showed up within the scheduled time window. He completed the inspection in a very professional and courteous manner.

  • Review 59 (2024-12-05 - Rating: 5)

    Mitchell was great. Arrived early (fantastic) and was thoroughly professional. Job was completed quickly.

  • Review 60 (2024-11-14 - Rating: 5)

    Jordan completed the work today. Humidifier is now working and seems good so far. Installed a new water leak and freeze detector. All good.

  • Review 61 (2024-07-09 - Rating: 5)

    Had a great experience with technician that came onsite to give us an objective assessment of our HVAC unit. Bill was fantastic! We were coming off of a terrible assessment from a another company, whos agenda was to sell us a new HVAC system stating that our existing system (which still works fine) wouldnt last the summer and we needed to change it immediately. I wont focus on the negative, but the contract that Bill (and Williams Comfort Air) provided us cannot be more stark. He came out, took readings, inspecting the entire unit. Told us that we did have a part that was failing (capacitor), but had one on the truck. He gave us objective opinion that we could get a few more years out of the unit, albeit it was out of warranty.He didnt try to sell me anything, and really worked with me as a homeowner to get the most out of my investment. Even gave me information regarding a refrigerant change coming in 2025, so I could make an informed decision.I would have no issues with Williams Comfort Air!

  • Review 62 (2024-06-08 - Rating: 5)

    Mike our technician was extremely knowledgeable and very informative as to what caused our problem. Our repair was very reasonable especially explaining to us the Williams services. We will be lifelong customers and appreciate all of your companies expertise. Bonus was Mike is very pleasant and professional.

  • Review 63 (2024-06-23 - Rating: 5)

    I was very pleased with installation of my new Furnace, AC Unit and hot water heater. I’m certain I could have saved a good chunk of change had we went with a so called ‘weekend warrior,’ however, Williams scheduled my installation the next day but I also have the piece of mind for 10 years parts and labor warranty. Job well done by Williams Comfort Air. I also have them coming back for ducts to be cleaned.

  • Review 64 (2024-08-31 - Rating: 5)

    Martin was great! Very thorough and explained things each step of the way. Even with small kids around the house, he stayed concentrated!

  • Review 65 (2025-01-05 - Rating: 5)

    Technician did a nice job explaining the issue with heater and best solutions in his mind.

  • Review 66 (2024-08-21 - Rating: 5)

    Friendly, knowledgeable. Scott had a tricky issue to deal with on a thermostat but persisted and was able to resolve the issue. Did a great job

  • Review 67 (2024-07-11 - Rating: 5)

    Service technicians performed routine maintenance on my air conditioning unit. They were professional and knowledgeable. Overall experience was positive and they were very thorough in completing the work requirements.

  • Review 68 (2024-09-25 - Rating: 5)

    Zachary did a very thorough job of inspecting and testing my heating equipment. Im counting on his expertise for a warm and problem free winter.

  • Review 69 (2024-02-17 - Rating: 5)

    Austin was great! He arrived very quickly to present us with an estimate. He was courteous, respectful, and knowledgeable. He sat down with us to explain all our available equipment options as well as what to expect with the upcoming install that we had to schedule right away since we currently have no heat! He was even able to quickly resolve a little mistake of mine when working through our financing agreement; considering it was a Saturday I was definitely impressed with that. We’ll definitely call Williams again when we need a new AC unit in the next year or two!

  • Review 70 (2024-05-06 - Rating: 5)

    Great install, I purchased the Carrier performance stage 2 heatpump and variable air handler. I had a problem with some bent evaporator coils and they sent out a tech to resolve the issue. My sales rep was very knowledgeable and the techs that have been out are very professional. Glad to do business with them, feel like they will stand be hide their products.

  • Review 71 (2024-07-12 - Rating: 5)

    The service was 💯 percent great. The technician was friendly and knowledgeable. Very polite and helpful 👌. We recommend him to service your needs !

  • Review 72 (2024-10-04 - Rating: 5)

    Sam our service tec was excellent. On time and polite. He evaluated our system and quickly repaired it.

  • Review 73 (2024-09-12 - Rating: 5)

    Casey came out to do a tune up on our system. He thoroughly explained everything to us. Definitely going to request him personally to do the work

  • Review 74 (2024-03-19 - Rating: 5)

    I received a courtesy call as promised alerting me to the technicians arrival at my home. He was very kind, knowledgeable, and patient, and answered all my questions. He installed a new filter in my HVAC system. His inspection of my system was very thorough. I took advantage of the Early Bird Special and felt it was a great deal. I will be willing to using Williams Comfort Air in the future for maintenance.

  • Review 75 (2024-06-14 - Rating: 5)

    We were able to get a same day appt to service our A/C. The technician was prompt, professional and knowledgeable. He mentioned options we could consider in the future. We were very pleased with his service.

  • Review 76 (2024-12-04 - Rating: 5)

    Corey is friendly and professional. He identified a potential issue with our furnace. He explained the issue clearly to us and suggested solutions.

  • Review 77 (2024-08-02 - Rating: 5)

    The technicians were great and very professional. I appreciate Williams Comfort Air getting us in for service so quickly. Thank you so much!

  • Review 78 (2024-11-09 - Rating: 5)

    Joe was our service tech and really did a nice job. Happy with the service provided. .

  • Review 79 (2024-08-06 - Rating: 5)

    I have had annual contract with this company for several years. Both Heating and air. Service has been excellent and service men have also been exceptional.

  • Review 80 (2024-07-09 - Rating: 5)

    Williams is always perfection. You are never left in the dark as to when they will arrive or what they are doing. They are respectful and courteous. I have used them for many years and never had a complaint.

  • Review 81 (2024-11-22 - Rating: 5)

    Technician was very time efficient, thorough inspection. Professional and courteous. Most of all, knowledgeable.

  • Review 82 (2024-07-24 - Rating: 5)

    Your team is awesome ! From the first time I called to the final completion of my job. You guys were awesome and David was fantastic as well as Ken. Thank you

  • Review 83 (2024-01-16 - Rating: 5)

    Kenny Bell was my service technician and he did a great job! He listened well, asked good questions, gave me options, shared his findings, advised me about the monthly maintenance plan, got me an appointment with a sales representative, explained costs and discounts, and respected my home.I appreciated his call, letting me know when he’d arrive. I also appreciated that he didn’t make me feel guilty for neglecting my furnace!Thanks, Kenny!!

  • Review 84 (2024-03-25 - Rating: 5)

    Love these guys! Never a push to make additional purchases, just suggestions and explanations. Dayton was prompt and thorough, even taking the time to answer questions I had about the system and its maintenance. He walked me through the pictures he took, made some recommendations, and even offered to add the salt to my softener so I wouldnt have to do it. Great technician; great company - highly recommended

  • Review 85 (2024-12-03 - Rating: 5)

    Thank You Williams Comfort Air for fixing our heating problem. You will always be our go to company for heating and air conditioning service.

  • Review 86 (2024-10-29 - Rating: 5)

    Great customer service. Unparalleled expertise. Bryan was a joy to work with.

  • Review 87 (2024-06-14 - Rating: 5)

    Our technician Eric Roger was on time and very thorough with his examination of our air conditioner, I always use Williams for all our heating and cooling and plumbing needs. I know when I call Williams I dont have to worry about getting ripped off .Their technicians are professional and get the job done right.

  • Review 88 (2024-07-08 - Rating: 5)

    Another incredible positive experience with Williams Comfort Air!They never disappoint and always exceed expectations. Our Tech, Joey Ross, is as good as they come !!!

  • Review 89 (2024-10-28 - Rating: 5)

    The service technician did a thorough cleaning of the furnace and wiped it down. Personable and kind.

  • Review 90 (2024-03-06 - Rating: 5)

    Nick did an excellent job of educating me on the circulation feature of my thermostat. I wasn’t aware that turning this on helps the variable speed blower get rid of excessive humidity in my home. He also tested the sir & water quality. He was very thorough in all aspects of inspecting, cleaning the filter area etc., & maintaining the equipment for the new furnace I purchased in August 2023. This visit was included in the deal; so I’m very happy with the service I received today.

  • Review 91 (2024-07-12 - Rating: 5)

    Both Chandler and Blaze were extremely knowledge and kind during my experience buying a new air conditioner. They answered all my questions. I would highly recommend Williams Comfort Air.

  • Review 92 (2024-06-19 - Rating: 5)

    From scheduling to the technician coming out and determining what was wrong with roof top units, all were professional, knowledgeable & informative & prompt and put me at ease that they are a good company to rely on for future services. Will update after receiving a free estimate concerning our HVAC..

  • Review 93 (2024-05-28 - Rating: 5)

    Very satisfied with my service today. Eric was here for about an hour and did a complete check & tune up of my AC. Gave me tons of info & I got signed up for their membership which in my opinion is a fantastic deal. 10/10

  • Review 94 (2024-04-01 - Rating: 5)

    Eric was punctual, professional, and knowledgeable. He thoroughly checked the system and helpfully explained his process as well as being very upfront with the cost before hand. Am very satisfied with this company and their representative today.

  • Review 95 (2024-11-12 - Rating: 5)

    I highly commend technician Ryan for his professionalism, knowledge, and thoroughness. Williams Comfort Air serviced my furnace today without any sales pitch, and I felt their goal was simply to provide the necessary work. I continue to use them because, in my experience, they are trustworthy, and their technicians are consistently professional and skilled.

  • Review 96 (2024-03-27 - Rating: 5)

    The technicians arrive on schedule. Explain what they are doing. Always clean up after themselves and answer questions professionally. The firm has 24/7 service that actually has staff available and not an answering machine. Prices are reasonable. I am very pleased with all of their HVAC and plumbing services.

  • Review 97 (2024-07-12 - Rating: 5)

    Eric was professional as always. He worked efficiently and quickly to take care of all our needs. Great work!

  • Review 98 (2023-10-12 - Rating: 5)

    Very good experience with this company from the beginning sales process to the finished installation. Very polite, knowledgeable, professional , friendly and responsive to all questions. Installers were on site at the selected time and the system (furnace and a/c) was installed and working properly in just a few hours. Installers made sure that I understood how the new thermostat worked before they left. They registered the system also, so all that I had to do was sit back and enjoy how well it worked.

  • Review 99 (2024-01-29 - Rating: 5)

    Another HVAC Tune up by Williams Comfort Air and once again I am thankful for this quality company!!! Mike M. was wonderful and did a great job and gave me a couple of very useful tips on my system! They now have a monthly service plan in place of the annual plan. Its another way they are thinking about their customers who might have a hard time coming up with the lump sum once a year. Keep up the excellent work Mike and Williams Comfort Air!!!

  • Review 100 (2024-09-03 - Rating: 5)

    Great experience today with Williams Comfort Air. Our technician was friendly and resolved our problem quickly. Thank you.

  • Review 101 (2024-07-15 - Rating: 5)

    Josh B performed a thorough examination of our problem and found the source. He did an excellent job of his observations and how to fix the problem. Appreciated his professionalism.

  • Review 102 (2024-10-03 - Rating: 5)

    Joe throughly examined our furnace, measuring electrical loads, temperature differentials, and air flow. He cleaned the burners and tested the drains for proper water efflux. I feel confident that if there were any weak components in this unit, he would have found them. A pleasant young man with old world attention to detail- much appreciated!

  • Review 103 (2024-11-16 - Rating: 5)

    Josh did a fantastic job! Got here on time, very friendly and effecent!

  • Review 104 (2024-05-13 - Rating: 5)

    Our technician, Eric R, was great! He explained exactly what he would be doing to perform the clean & check service. After the service he was thorough in explaining his findings as well as suggested maintenance. It was a very good experience!

  • Review 105 (2024-06-18 - Rating: 5)

    Brian with Williams Comfort Air is the best!!! He quickly diagnosed the problem and didnt try to over charge or sell me things I didnt need. Thank you for honest, professional, courteous service!!!

  • Review 106 (2024-11-13 - Rating: 5)

    Technition was super professional and explained the issue in smart detail. Would hire them again!

  • Review 107 (2024-10-28 - Rating: 5)

    David Hut was very knowledgeable and professional. We look forward to working with them again soon.

  • Review 108 (2024-10-11 - Rating: 5)

    Its worth the money to have a monthly service contract. The technicians are polite, on time and knowledgeable.

  • Review 109 (2023-12-02 - Rating: 5)

    We just had our bi-annual system check up. The service tech was friendly, knowledgeable, prompt, and respectful. The scheduling staff is top notch as well. Every interaction we have had with Williams since we purchased a new HVAC system 2 years ago has been excellent. 10/10. Highly recommend!

  • Review 110 (2024-12-17 - Rating: 5)

    Annual furnace maintenance call. Kyle did a thorough job and was very friendly.

  • Review 111 (2024-05-14 - Rating: 5)

    Technician arrived promptly after calling to state arrival time. He explained things in great detail; and was able to answer all of my questions. Very courteous and informative. Definitely will use Williams Comfort Air in the future.

  • Review 112 (2024-06-12 - Rating: 5)

    William did a great job repairing our system. Very professional work and great communication through the process. Highly recommend

  • Review 113 (2024-10-11 - Rating: 5)

    The technicians are always friendly and do a great job keeping my system running reliably!

  • Review 114 (2024-08-05 - Rating: 5)

    Techs are knowledgeable and friendly. Company always sends a little personal information about the tech and a picture. I appreciate that little extra touch!

  • Review 115 (2023-12-04 - Rating: 5)

    We have used Williams Comfort Air for many years and have our furnace and AC checked each fall and spring. Their technicians are always professional and friendly and honest. We are extremely satisfied with their service and feel like they are doing their best to maintain and extend the life of our HVAC system with their routine maintenance. Always a pleasure to have a service visit and we would highly recommend Williams Comfort Air!

  • Review 116 (2024-03-16 - Rating: 5)

    They were very polite and professional! From discussing which units would benefit us most to the actual installation it was a very pleasant experience. I would absolutely recommend Williams Comfort Air to anyone needing their services.

  • Review 117 (2024-08-28 - Rating: 5)

    Zach H. was awesome. Very kind and informative. Took time to explain to me what was going on and answered all the questions I had.

  • Review 118 (2024-09-22 - Rating: 5)

    Our technician was exceptional. Greg was professional, personable and talented.

  • Review 119 (2024-07-23 - Rating: 5)

    Kyle was a very nice person and he did a great job inspecting and cleaning our ac unit.

  • Review 120 (2023-12-16 - Rating: 5)

    Once again, stellar service and customer care! Kyle was incredibly personable, very professional, could answer all my questions, and my HVAC check up was in good hands! Thats why I chose, and will forevermore stay with, Williams Comfort Air! Best company ever!

  • Review 121 (2024-01-25 - Rating: 5)

    I was very pleased with the technician and his work. My 16 yr old furnace is operating perfectly. Chris was responsive to questions, his work was thoroughly done and he was careful to make sure everything was clean and neat.

  • Review 122 (2024-11-08 - Rating: 5)

    Williams Comfort Air is a wonderful company, always on time they do wonderful work always very clean, very good company to do business with.

  • Review 123 (2023-10-06 - Rating: 5)

    Excellent service. Punctual, responsive and very honest. Mike was the technician that came to our building. He diagnosed the problem quickly and fixed it right away. Good thing is, they did not charge us an unreasonable price either. Will definitely work with them in the future.

  • Review 124 (2022-04-12 - Rating: 5)

    Excellent service! Office staff were great helping me get a prompt appointment (offered same day!). Lots of communication via text, emails, and calls. Our technician, Josh, was on-time, extremely patient with all of my questions, and gave me great advice. Repairs were timely and well-explained. You can tell Josh is passionate about his customers and went above and beyond to help when we ended up needing more repairs than anticipated. I will absolutely have them back. Great experience all around.

  • Review 125 (2024-05-03 - Rating: 5)

    Gabe K and his helper ( forgive me for not remembering his name) were Top Knotch Techs!! Courteous, professional, thorough, KNOWLEDGEABLE, and on-time. Ive used your company in the past, all nice guys,but these two were stellar!! MY ducts are sparkling!

  • Review 126 (2023-12-28 - Rating: 5)

    I received a text with the technicians picture and his ETA. We had our furnace checked and he was very polite. Told me exactly what he would be doing and answered all my questions. I would definitely reccomend Williams Comfort Air for all your heating and cooling systems.

  • Review 127 (2024-10-11 - Rating: 5)

    Nick was awesome! Explained everything to me so I could understand!! Quick and efficient!

  • Review 128 (2023-12-30 - Rating: 4)

    My HONEST review. I have done my research around southside indy for air duct cleaning and dryer vent cleaning. My initial thoughts were: they had good customer service when I rang and gave me a direct quote. I am very big on ensuring that what I pay is reasonably around my quote and I was ensured that this would be the case. The upcoming days into my appt I had reminders and the communication was great. The day of there was a 1 hour delay that I didnt know about until I called 15 min past my appt. I will say when I spoke with Doug I tried to be reasonable as 1. I knew it was not his direct fault but the faulty of the techs for not notifying the upcoming next client of the delay and 2. my time is valuable as I am sure theirs is as well. I wanted to speak to someone that would ultimately make me a satisfied client, per the companys values as I currently was very unhappy. He was not much of a help until I received a call from Sherry. She listened to the feedback I had and I honestly said that I would like to continue with them for my 2nd house but was unsure if I should anymore based off of my current situation. She took care of what needed to be done and surely my trust was ensured again. The technician did great, provided before and after photos. I appreciate the improved communication to take better care of their clients!

  • Review 129 (2024-09-24 - Rating: 5)

    Excellent reliable work, we’ve used them for over 15 years.

  • Review 130 (2023-10-17 - Rating: 5)

    Our tech Cory was very professional. Answered all of my questions and concerns by explaining everything he was doing.This is a new home to us so it was nice that he checked our furnace and let us know there were no concerns. Very pleased with his service and professionalism .

  • Review 131 (2024-04-17 - Rating: 5)

    Williams Comfort Air is our go to HVAC team. We are long time customers and always feel as if we’re family when any of their technicians come to our home to service our HVAC systems. Truly, they are a company you would refer to friends and insist on family uses. Thanks again for your quick response and resolution to keep us comfortable in our home. We are grateful to know how dependable Williams Comfort Air consistently delivers great services.

  • Review 132 (2024-04-18 - Rating: 5)

    Richard was great! On time, thorough, and friendly. We’ve already scheduled our furnace maintenance for October and will make sure Richard is our tech. Great work!

  • Review 133 (2024-02-02 - Rating: 5)

    Kyle Harden was the most professional, knowledgeable and personable technician I have ever worked with. He was pleasant, punctual and explained what he had learned from my system in terms I could relate to. I will forever be a Williams Comfort Air customer!

  • Review 134 (2024-01-28 - Rating: 5)

    Great service! Our service man (Patrick) was very friendly and explained what he did. He was very through. Answered our questions and corrected the problem. This is our 3rd year of HVAC maintenance and we are very pleased.

  • Review 135 (2023-12-05 - Rating: 5)

    Our 5th year of using Williams Comfort Air for our maintenance contract for heating & air. I have used 2 other companies in past. Absolutely no comparison in the detailed cleaning process by Williams. The contract provides guarantee & discount on maintenance & new repair parts or additional items needed such as filter. Their techs are professionals. Customer service is excellent.Ken & Judy Egbert

  • Review 136 (2024-01-21 - Rating: 5)

    EXCELLENT!!! My furnace went out sometime last night. 45 degrees in my house. Called for service at 7am. Chandler was here by 11am. Because I had put my filter in backwards, burned out motor. This was on a Sunday. He had to find and go get the part. Price was fair. Not once did I wonder if I was being taken advantage of. I believe he genuinely cared about my well being, and performing his job to the best of his ability.

  • Review 137 (2023-11-25 - Rating: 5)

    I really like Williams and have been using them for years. We get twice a year maintenance and they keep track of our equipment’s age and any bulletins. They keep their techs current with regular training too. The people I’ve worked with have been employees for several years which also says that they’re a good company. We just had a new furnace and a/c unit installed. That’s a big job and they had from 2 to 4 people working on it to get it completed in one day.

  • Review 138 (2024-10-07 - Rating: 5)

    We have been with Williams for many years and really have no interest in using any other company for our heating/cooling needs.

  • Review 139 (2024-11-22 - Rating: 5)

    ISAIAH WAS VERY INFORMATIVE AND GAVE ME A THOROUGH OVERVIEW CONCERNING MY HEATING SYSTEM, GREAT JOB, GREAT TUNE-UP.

  • Review 140 (2024-05-10 - Rating: 5)

    Air conditioner wasnt working. I called and they gave me an appt the next day. Technician was friendly, efficient and explained everything in detail. Whats even better was it was covered under warranty!

  • Review 141 (2023-10-27 - Rating: 5)

    The team at Williams Comfort Air were extremely professional and overachieved my expectations. The quality of their work and attention to detail is unrivaled. From the comfort consultant (Brock Smith) to the installation team I would highly recommend them for any of your HVAC needs.

  • Review 142 (2023-10-10 - Rating: 5)

    The team of technicians are always on point. They have always been very knowledgeable about the company and the task being performed. Also, Ive always felt comfortable around everyone that has serviced my home. We tend to conversate as though weve known each other for years. I definitely would recommend this company for service.

  • Review 143 (2023-09-28 - Rating: 5)

    Darren arrived on time and explained what he was going to be doing as part of the service visit. He was professional and did the job well. He was courteous and explained what he saw as part of the work he did. He explained the bill in detail and answered all my questions. Will definitely be using Williams Comfort Air/Plumbing in the future. It was nice to hear from Darren all the other services they provide. They take care of all your household repair needs. One stop shopping can be very beneficial.

  • Review 144 (2023-09-22 - Rating: 5)

    Williams Comfort Air did a wonderful job with my heating tune up for this fall! Took advantage of an early bird special and saved big! Tyler J. was early and professional. He explained my bill and gave me a full invoice with all the details we discussed. Will definitely use again!

  • Review 145 (2023-11-15 - Rating: 4)

    Had a very good experience with Mr Plumber, part of Williams Comfort. Jon, our technician, couldn’t have been more professional and friendly during this process. He kept us informed during the entire process.

  • Review 146 (2024-06-13 - Rating: 5)

    Brett was outstanding! Very knowledgeable, kind and skilled in his work. Would highly recommend for HVAC maintenance and repairs.

  • Review 147 (2024-04-02 - Rating: 5)

    Thomas was prompt, polite, and thorough. He communicated every important detail of his service very well and made it easy to understand. I I’ll use Williams again!

  • Review 148 (2023-12-12 - Rating: 5)

    Called for Tech Service to check furnace after my CO arlam went off. The answering contact was great with communication via email and text message, My 1st contact was after phone hours, got instant email response and phone call the following AM (7:30), set up Tech Service appointment for 10-12 that same AM and received a confirming text message the instant I got off the phone call. Outstanding service communication.The Tech called at 10:30 and said he would arrive my house in 40 min. Spot on time. Tyler was very professional, thorough, and completely checkout my furnace. Found the furnace to be in excellent condition and no condition to cause CO alarm.I concluded that the CO alarm had probably malfunctioned.Many thanks to Tyler and Williams Comfort Air, you all are the best and will be my first choice for HVAC service and recommendation to friends and neighbors.

  • Review 149 (2024-10-25 - Rating: 5)

    Our tech was professional and polite. Great job!

  • Review 150 (2023-11-12 - Rating: 5)

    We are very happy with Williams Comfort Air. We have been using their services since 2014. The service techs are very professional, friendly and knowledgeable. We are specially pleased with service tech Kyle Stevens. We specifically request him when we need HVAC services.

  • Review 151 (2023-11-21 - Rating: 5)

    Zack was a very nice, knowledgeable and hard working young man. He did a great job checking the heating system, cleaning and getting it ready for winter! I recommend Williams Comfort Heating and A/C company and Zack! Thank you for the job well done!

  • Review 152 (2024-06-19 - Rating: 5)

    Williams Comfort Air installed a new furnace and A/C for me and did and excellent job. Explained everything to me and cleaned up before they left.

  • Review 153 (2024-12-27 - Rating: 5)

    The young man who came was very knowledgeable and courtious.Solved the problem within minutes which was using the wrong water in humidifier that was clogging filter on furnace. He cleaned the intake air vent and we replaced with new filter and no more noise.

  • Review 154 (2023-09-11 - Rating: 5)

    Recently I had a new HVAC installed. I was looking for something that was energy efficient and that would qualify for the tax rebates. After researching quite a few systems I had narrowed down my picks to just a few different systems. The system I ended up with was very similar price wise to the other I liked but when I actually received quotes from a few companies Williams was significantly cheaper. The installers were on time and polite they even joked around a bit. Overall I had a great experience using this company.

  • Review 155 (2023-02-04 - Rating: 5)

    We were super impressed with today’s appointment. Woke up with no heat and Kevin came out 20 minutes later. He was professional, personable and knowledgeable. He stayed to make sure we were good to go and all set after addressing the issue. We were very happy with choosing Williams Comfort Air and would definitely recommend!

  • Review 156 (2024-12-11 - Rating: 5)

    First class, prompt service! A great company.

  • Review 157 (2023-09-29 - Rating: 5)

    Great salesman he explained all the details of the different units.! He beat the other quote. Installers were kind with good communication and cleaned up the mess. Local company 👍Great warranty ! They set up 1 yr 0% interest payment plan. New AC & Furnace.

  • Review 158 (2024-08-19 - Rating: 5)

    Excellent and knowledgeable service from the technician! He was timely and respectful.

  • Review 159 (2023-09-26 - Rating: 5)

    Chandler the technician, was very thorough in cleaning our furnace and informing us on what he did. He also provided us with a furnace health report and explained some things we needed to address and watch for. Very knowledgeable and considerate in providing good service to his customers. Thanks again, Chandler.

  • Review 160 (2024-12-08 - Rating: 5)

    The technician showed up earlier than expected, the questions he asked before he started were helpful in diagnosing the issue. The tech was very thorough in explaining what the issue was and without trying to up sell a part. Thanks to this tech and this company for an expedient fix to our heating issue!

  • Review 161 (2024-11-27 - Rating: 5)

    Perfect. On time , professional, courteous, great team to replace furnace and air.

  • Review 162 (2023-07-25 - Rating: 5)

    Just purchased our first home and decided to have the HVAC serviced since we werent sure how well it was maintained in the past. Jacob did an excellent and thorough job, and I was happy enough with the service that I decided to do the yearly plan which includes two servicing appointments a year. Jacob was very quick, knowledgeable and courteous, and the company provides a pre-arrival email and text with the techs photo and bio along with tracking information to see when exactly they will arrive, which I thought was an excellent touch. Overall extremely happy with the service and I am looking forward to the continued partnership.

  • Review 163 (2023-12-23 - Rating: 5)

    Our daughters furnace wasnt heating last night. I was able to reach Comfort Air via text messaging. They came out very early today and resolved the issue quickly.We truly recommend Comfort Air.

  • Review 164 (2024-08-26 - Rating: 5)

    Bill was great! On time, polite and knew his job well!!

  • Review 165 (2025-01-01 - Rating: 5)

    Mitchell was prompt and very detail oriented. isolated and repaired the issue

  • Review 166 (2023-06-08 - Rating: 5)

    Air duct cleaningAustin McCormack was our technician. He and his other team member were incredible. They went above and beyond our expectations. They answered all our questions honestly and fairly. They provided recommendations, not to make a sale, but what they would do in their home. They helped fixed problems along with the duct cleaning. They were efficient and professional. Highly recommend.

  • Review 167 (2023-11-29 - Rating: 5)

    I had a heating system emergency at home. Called Williams Comfort Air at 7:10 AM. By 10:00 AM their technician arrived and by noon the problem had been fixed. I didnt have to pay a dime because we bought their maintenance plan. Definitively worh it.

  • Review 168 (2023-07-26 - Rating: 5)

    The representative Daniel Perez, that came out and gave me an estimate was very professional. He explained what needed to be done to replace the furnace. He walked me through each step, and he gave me options to consider the installers who installed. It were very professional. I asked how long it would take. He gave me an estimate of three hours. I think they were done in two and when they left, it was like they were not even there.

  • Review 169 (2024-06-17 - Rating: 5)

    We are very glad that we called Williams Comfort Air. They are a terrific company quick, efficient, top notch, 5 stars.

  • Review 170 (2023-12-04 - Rating: 5)

    After 3 different companies telling me it was a reverse valve at a cost of $2000 Williams heating came out fixed the problem that had nothing to do with the reverse valve at a cost of $700. I am extremely satisfied with the work that was done by the tech that came out. I highly recommend using Williams heating and air. Thank you so much.

  • Review 171 (2024-04-25 - Rating: 5)

    Excellent job done. Quick and efficient

  • Review 172 (2023-11-26 - Rating: 5)

    The Service Technician, Griffin Hall, was one of the best serviceman we have ever worked with. He was very knowledgeable, diagnosed the problem (bad transformer) in 5 minutes, replaced transformer, checked the entire system, was very courteous, explained what he was doing, friendly, and overall just a pleasure to have him solve our heating problem.

  • Review 173 (2023-11-10 - Rating: 5)

    Very professional & high efficiency. Equip was setup in one hour, and machine ran another 2 hours. Given structural suggestions for what to do if dirts or fungi found. Associates were friendly and nice. Service was reliable, so you could count on them.

  • Review 174 (2023-09-19 - Rating: 5)

    Williams Comfort Air and Mr Plumber have the most professional and courteous technicians and they take great care in servicing and maintaining the Heat, A/C and plumbing issues we have had for over 22 years. We appreciate your expert service and professionalism of all your Customer contact points!!

  • Review 175 (2023-10-15 - Rating: 5)

    Outstanding service call! We had a heating failure and had to place an emergency call. Cory arrived and resolved the issue plus a lot more! He performed service functions and performed some optional service items that we had asked for. Cory when above and beyond to call of duty to insure we were completely satisfied with our service visit. Thank you Williams Comfirt Air and Cory!

  • Review 176 (2024-01-11 - Rating: 5)

    Tech was so knowledgeable, polite, and thorough. He kept me very informed about the progress and provided thoughts about getting other things done. Definitely a top notch company.

  • Review 177 (2024-10-03 - Rating: 5)

    Salesperson was kind, not pushy, and took the time to explain things. Thank you Chris!

  • Review 178 (2024-05-06 - Rating: 5)

    Enrique was an exceptional tech and a terrific ambassador for Williams Comfort Air. He worked steadily and efficiently, and he did more than expected. Definitely exceeded expectations.

  • Review 179 (2023-07-26 - Rating: 5)

    When I called, the person who answered the phone was very pleasant, efficient and helpful. I had a text confirmation even before the call was over. Kenny, the technician assigned to me got back to me quickly, arrived when he said he would, and was friendly and professional. He explained the situation and my options clearly. And I had electronic documentation of the visit before he left.

  • Review 180 (2024-11-17 - Rating: 5)

    Greg Smith was extremely efficient, answered any questions I would have, polite and considerate of my house! Wearing the shoe covers to prevent any soiling of carpet! He showed no signs of being pushy on me buying some equipment! He explained what I needed and but again not being pushy! He let me decide if I wanted it and when! ! Very professional!

  • Review 181 (2024-01-13 - Rating: 5)

    Our heating went out right at the start of the winter storm. Williams Comfort Air got us back in service in just a few hours. Devon did a great job evaluating the problem and getting it fixed.

  • Review 182 (2021-09-30 - Rating: 5)

    My experience with Williams Comfort Air was great! I called to schedule service and they had same day appointments available. My repair technician was very professional and courteous and was very transparent with our service which was much appreciated. I did not feel pressured or obligated at all to purchase the membership (although I may purchase in the future). I will definitely use them again for maintenance and service and plan on recommending to friends and family!

  • Review 183 (2021-08-05 - Rating: 5)

    I had Tom come out to my home to find what I was suspected was a leak in my air conditioning unit. Not only did he spot it within 10 minutes of being there, he fixed it! He worked with me and was just a pleasure to deal with. I would definitely recommend looking on their website for coupons, its not cheap. But for quality work and for them to come out within hours of me calling in, I am absolutely thrilled. Ive already recommended him to family and friends. I waited a few days to see if my issue was truly fixed, I will update my review if anything changes, but I doubt it. He stands by his work and did a great job.

  • Review 184 (2023-08-01 - Rating: 5)

    The technician who came out was very knowledgeable and answered all my questions. The office was also very communicative regarding when the technician would be out. Im very happy with Williams and have peace of mind that my AC and heating system are being well taken care of.

  • Review 185 (2024-09-28 - Rating: 5)

    Everyone we worked with today was wonderful! Very courteous and pleasant!

  • Review 186 (2023-09-14 - Rating: 5)

    From the moment I realized my furnace was having trouble keeping up with the hot air temps, I called Williams Comfort Air. They sent a technician out right away. He diagnosed the problem which would not be worth fixing since my AC was over 20 years old. I then met with Jay Heidenreich who was a straight shooter and was able to get me 12 months same as cash for a wonderful new HVAC replacement!They installed the next day and I’ve been so happy with the entire experience!

  • Review 187 (2024-09-18 - Rating: 5)

    Outstanding!! Great communication, detailed work, very satisfied with job.I

  • Review 188 (2023-08-30 - Rating: 5)

    Spencer from Williams Comfort showed up on time in the window of time he was supposed to show. He did a tune up and did a fantastic job. My AC fan previously ran so loud in our house. He was able to make an adjustment to make it MUCH quieter without sacrificing how cool it is through the house. Definitely worth the tune up!

  • Review 189 (2023-05-06 - Rating: 5)

    The guys called to let me know when they would be there , knowledgeable and personable guys. Everything was on their truck , they did a fantastic all around job covering all the disassembly , installation and that included clean up , if I had a question it was answered and explained.They put down runners to protect the floors.I was impressed with their work and would recommend Williams Comfort Air.

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