Upstate Structural Repair
Located in Greenville, South Carolina
Address: 1801 Rutherford Rd Bld3, Greenville, SC 29609, United States
Phone: +1 864-734-4754
Rating: 4.8
Services
- On-site services
- Wheelchair-accessible car park
Categories
- General contractor
- Concrete contractor
- Contractor
- Home inspector
- Structural engineer
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-15 - Rating: 5)
I was very pleased with the quick, kind service and the expert level of work done at our home.Wes is very experienced and is detailed in going over the solution options. No high pressure sales just honest & there to help.Work was started quickly by Mike, Monte, Juan & Jeremy.Great crew that cared about doing the install correctly while not damaging anything. They left the site in good order.Christy in the office is great at keeping you informed of the work schedules.USR is a team I would certainly recommend if your home requires their services.Kemp & Susie Bouknight -
Review 2 (2024-11-08 - Rating: 5)
Upstate Structural Repair was great working with me after Hurricane Helene. I needed structural support updated in a short time period and Christy at the office was great arranging appointments. Fred, the person that came out for the estimate was very nice and professional and explained everything and the two guys Christian and Trey worked hard to get everything done in one day. I would recommend this company to anyone. -
Review 3 (2024-09-19 - Rating: 5)
Upstate Structural Repair came out this week and helped us with repairing cracks in some of our walls. They installed several jacks under the house and everything looks much better now. The whole team was very nice and professional! Noah had assessed our issues and was very knowledgeable explaining everything to us and what was needed. Christy was wonderful to work wirh through the entire process. She even moved our date up substantially when they had an opening. Jeremy, Michael and Monte performed the work and each were so professional and explained everything so well. Michael even educated me on how the jack worked and all about the process. I highly recommend Upstate Structural Repair to anyone who needs structural repairs in their home. -
Review 4 (2024-12-04 - Rating: 5)
Marcus of Crawlspace Brothers performed an inspection of both the house we are planning to buy and the house we are selling. I tagged along on both of those inspections. I can tell you that Marcus is very experienced, knowledgeable and practical In his observations and recommendations for crawl spaces. This is not a company that just sends some salesman out, this is a real company that does good work. I highly recommend Crawlspace Brothers and based on my interactions with other companies, I would not look further than Crawlspace Brothers for solutions. -
Review 5 (2024-09-10 - Rating: 5)
Jeremy, Michael, Luis, Monte and Eric did a great job on our foundation repair. Very fast and cleaned up the site before leaving the job. Jeremy always followed up and stayed longer to make sure the job was done. Noah did a good job with the quote and estimate. Thanks for saving our home. -
Review 6 (2020-06-02 - Rating: 5)
Upstate structural repair replaced a 22ft water damaged header holding up the extension on my house.The estimator, Wes, showed up on time, was very knowledgeable and professional, and was very responsive over text and email to questions.The price was fair.Donny and his crew who did the work did a fantastic job. They also took the time to answer all of my questions during the process to ensure I understood why they were doing what they were doing.I would highly recommend this company, and I will use them again in the future if I have any other structural issues. -
Review 7 (2024-08-26 - Rating: 5)
We selected Upstate Structural Repair to perform restoration work in our crawlspace and I can say that their work was well planned, well executed, and completed on-time. I knew on the first visit by their project manager that USR would be our choice. His knowledge and insights about how to approach the repairs, especially the advantages and disadvantages of each approach, convinced me that we would have an excellent outcome with USR.The team that did the work were unshakable and kept their humor even when dealing with the difficulties a 54 year old house can present. Each of these craftsmen deserves a shout-out: Trey, Andrew, Michael, Chad, Luis and Cristion. I hope I didn’t leave anyone out.USR is a good company and gets the job done in the right way. I recommend them in every way. -
Review 8 (2024-08-19 - Rating: 5)
Michael, Drew. Christain, and Chad were absolutely fantastic helping me with the waterproofing of my crawl space. They were extremely professional, on time and very knowledgeable.I have used Wes and team for all of my waterproofing needs and highly recommend USR for all your waterproofing needs! -
Review 9 (2024-07-17 - Rating: 5)
After getting what were supposed to be “free” estimates from other structural & crawlspace repair companies only to find out it would cost over $1200 to get a full estimate of the scope of work that needed to be done. I called USR, Fred came out & he gave me a detailed explanation and photos of the damage I had and within 24 hours I had a full quote.The structural repair crew, Jeremy, Michael, Luis, and Drew worked extremely hard and got the beams & girder replaced within 2 days.The encapsulation crew Trey, Chad, and Cristino worked just as hard and finished in just one day.I am so grateful I found USR to perform this work on my house. They eased all my fears and explained in detail and kept open communication through the entire process. I highly recommend this company! -
Review 10 (2024-08-03 - Rating: 5)
USR helped repair foundations supports and provided encapsulation for the crawl space of my home. They were able to start the job two weeks ahead of the initial time quotes. the crew who performed the job were on time, polite, and worked hard to finish a day early as well. Thank you too michael, Trey, Chad, drew, Christian, and juan! -
Review 11 (2024-07-06 - Rating: 5)
Noah did an inspection for my mom and was extremely helpful & easy to work with. Michael and Andrew did the repairs and did an amazing job. From start to finish, this was a great experience. Top notch with excellent staff! -
Review 12 (2024-01-30 - Rating: 5)
Upstate Structural Repair has been a top notch company to work with. Amy was always polite and helpful in getting my requests addressed and providing the information that I needed. She provided great customer service. Wes was a true professional going above and beyond by making a special trip to reinspect our last minute request to tear down another wall. He called me from our house and walked me through the process and eased our decision to move forward. Upon completion of the job I was sent pictures since we don’t reside in the local area. They are a company I will use again in the future. Highly recommend. -
Review 13 (2024-08-15 - Rating: 5)
Wes was great. Couldnt believe he could get out to my future home so fast. Very thorough---seemed quite knowledgeable andexplained things very well. Id call him again in a flash!!! -
Review 14 (2024-07-29 - Rating: 5)
I choose this company by its great reviews on its website, which I can say they stood up to their reviews they were very courteous and on time. Jeremy and his crew were great!!!! Noah who came out to give the estimate went above and beyond THANK YOU ALL& Christy too. GOD BLESS Peggy Posey -
Review 15 (2024-07-14 - Rating: 5)
The work began right on schedule. Noah was there to explain the process. The workers were polite and didnt let the heat slow them down.Trey went out of his way to help. -
Review 16 (2024-07-29 - Rating: 5)
5 star service, communication, and quality of work. Jeremy, Monte, Luis, and Cristion are excellent and professional. Christy does wonders behind the scenes in communicating and working with you throughout this process, reducing much of the stress that naturally comes with any home repair. Go with this service. -
Review 17 (2024-01-08 - Rating: 5)
Outstanding experience with Upstate Structural Repair. Wes was incredibly professional and exceptional knowledgable when he inspected our house. Thankfully we didn’t have an issues that required their services but based on his ability to communicate effectively about our home we would definitely recommend their services! -
Review 18 (2024-07-17 - Rating: 5)
Michael, Chad and Trey did a fantastic job and worked tirelessly all day to ensure that all repairs were made that needed to be. They are to be commended for their stellar work ethic!! Thanks again -
Review 19 (2024-05-31 - Rating: 5)
All crew members Chad, Devin, Michael, Trey, Jeremey, Louis, Christen and Jazz all did a great job. They were all professional, on time and friendly. They answered all my questions and when there was a problem they took care of it right away. -
Review 20 (2024-03-18 - Rating: 5)
Great communication with this company. When the opportunity arose, they dispatched their crew a day early to get a jump on our crawlspace repairs. The crew was friendly and communicative and the cost of the repair in line with the average price of typical examples. Would recommend. -
Review 21 (2024-05-02 - Rating: 5)
We found USR when searching for a foundation expert for structural issues under one of our townhome units. We were so pleased to find them, we employed them to do annual an inspection of all units and planned to keep that in our budget. We hired them to do work on a second unit that was just completed. The teams are very knowledgeable and go beyond the call of duty. They have walked me through each step and what to expect. Even helped when I was not here to take care of locking up and returning a key. I would recommend them to anyone needing their expertise.Trey, Jeremy, Criston, Luis, Michael and Chad were our onsite team. Very prompt, and easy to work with. We had a small issue that they were on the spot to help correct and explain. I am always impressed with their teams at USR! Noah Tassie has worked with me non-stop at the onset of inspection of the second unit to the details of the timeline and execution. He and Wes Zitnay are amazing! -
Review 22 (2024-08-31 - Rating: 5)
I would like to thank Fred for his professionalism and the installers for doing an outstanding job. I couldn’t be more satisfied with the service. Thanks for job well done. -
Review 23 (2024-04-03 - Rating: 5)
I have now used USR to repair the foundation on two rental properties and couldnt be happier. Fred was quick and detailed with providing estimates for repair and Wes was able to get our project scheduled even faster than anticipated. Will definitely be calling USR for any future needs. -
Review 24 (2024-05-15 - Rating: 5)
USR was awesome from the start to the finish. We had some foundation issues to correct due to a poor flip and the builder failed to place proper support. They knocked it out quickly. We plan on using them in the future when we tackle some more issues. -
Review 25 (2024-05-06 - Rating: 5)
Five Star Service. USR delivered on their promise. The work done was as described. We had slab cracks repaired, poly fill under the slab in several rooms and the front door entrance way. No bugs or radon will be coming thru those cracks. The two interior doors that refused to close, now do. Thanks Wes and crew. -
Review 26 (2023-08-04 - Rating: 5)
USR employees, Noah and Luis worked tirelessly for two days installing a push-pier foundation support system on our two story brick home. We were impressed with their professional attitude and friendly manner while overcoming obstacles to ensure the most effective solution possible. Quick to answer any questions or concerns we had during the project. The lifting process also managed to close a crack in the brick wall. Loads of confidence in the foundation support system with eliminating future settling. We cant say enough good things about USR and their awesome staff.Highly recommended! -
Review 27 (2024-02-24 - Rating: 5)
My 40 year home did not have any support under the load bearing wall and Wes with Upstate Structural Repair inspected the foundation and quoted me a game plan. They showed up on time and the work was completed in the time quoted. Jeremy was the lead the day of repairs and he kept me informed of the progress. Now my foundation is solid and I no longer have to worry about my house caving in. Thank you Universal Structural Repair for all your help! -
Review 28 (2024-04-11 - Rating: 5)
Fred was polite, not only to me but my house and property, and punctual. He gave me suggestions, advice, and quotes for a project that could happen down the road, due to my issue not being severe. So the man is honest as well! I will be holding on to his card and suggesting his services to friends and family. Thank you. -
Review 29 (2023-08-11 - Rating: 5)
Excellent service! The crew really did a phenomenal job fixing our basement. Luis and Tracy were super friendly and incredibly respectful of my home, making sure the process was as painless as possible. Special thanks to Amy for helping me navigate an especially stressful situation with clear communication and so much patience. -
Review 30 (2023-12-12 - Rating: 5)
We are having some new stairs and deck work done at our property at Mini Mall Storage in Anderson and have had the pleasure of getting to know Jeremy, Luis and Cristion! These men are awesome at their job and has made the construction project here go very smoothly! We appreciate you more than you guys will ever know… I would refer them to anyone in need of any type of structural repairs! -
Review 31 (2023-09-28 - Rating: 5)
We honestly cannot thank this company enough for everything they did for us! Wes always answered our calls and texts and came to our house countless times to make adjustments to the plan. After several months of delays (insurance company), Jeremy, Noah, and the rest of the crew got right to work and finished the job right on time! We still cant believe how efficient they were, especially with as much work as they needed to do. We are so appreciative of their attention to detail and taking care of our house like it was their own. (They even gave our fur babies attention every day there were there!) They answered all of our questions and always made sure we understood what they were needing to do since we dont speak construction. If we have any issues in the future, this company is on our speed dial! Shoutout to Amy as well for always squeezing us in when we needed to reschedule because of delays! We HIGHLY recommend this company to everyone we know that needs foundation repairs! (They also make sure their pricing wont break the bank!) THANK YOU! THANK YOU! THANK YOU, USR!! -
Review 32 (2024-03-27 - Rating: 5)
Wes was great to work with! Great communication, on-time for construction, answered all our questions and followed up when the project was finished. Highly recommend! -
Review 33 (2023-11-15 - Rating: 5)
I was very satisfied with USR. Fred evaluated my property and came up with a cost effective solution to stabilize the structure. Noah and Steven did a great job completing the work. -
Review 34 (2023-03-08 - Rating: 5)
The workers were professional and efficient in doing the work. For the structural repair in the crawl space, they kept us well informed. Those doing the french drain work did not communicate as much, but did the work needed. I did not like that the day the work was completed, I was told to wait for an invoice from the office rather than paying the workers at the house, and when I received the invoice later the same day it said the balance was past due/overdue. I did not appreciate that. -
Review 35 (2023-06-27 - Rating: 5)
Upstate Structural Repair is a super company to work with. Their team was professional and available to answer questions and concerns. The work started on time and and everyone was always polite and considerate. I would certainly recommend them to others. -
Review 36 (2022-10-18 - Rating: 5)
We are more than pleased with Upstate Structural Repair. They contacted us quickly when we needed an estimate. Their employees were very careful to explain the issues and solutions. They scheduled and completed the work within a few days. We had a big national company also give us a quote on this work. The quote was high enough that we decided to look locally. The quote from USR was about a third of the cost the other company quoted. We are very happy we called USR. -
Review 37 (2023-11-21 - Rating: 5)
Another company wanted to put in 3 beams and 10 jacks for $20,000. Upstate explained I only needed one beam and a couple of jacks. They saved me over 90%. Note they showed me video of the different beams under the house and educated me to understand I only needed one beam to resolve a shortcut taken by plumbers when the house was built -
Review 38 (2020-01-17 - Rating: 5)
This seems to be a company that stands by their work, and gets the job done right! My husband and I are so appreciative of this companys quality work and service. We highly recommend them!!Wes was so knowledgeable, and he took the time to help me understand the situation regarding some sagging in my floors. I felt like he gave me an honest assessment of my needs, and he did not pressure me or scare me like Cantey did. He communicated promptly and efficiently with me via email and text . My job, which consisted of one beam in my kitchen and one beam in my bathroom with jacks, was scheduled within two weeks and completed in about 4 hours.Noah and Smiley did the work. They were so professional--prompt and very attentive. They made sure I was satisfied with the job, and they even installed an additional jack to address a lingering sag near my bathroom toilet. No charge for the additional jack! -
Review 39 (2023-03-08 - Rating: 5)
The interior pillars beneath my house had lost foundation support and deflection was evident in several places. USR installed additional pillars at key locations. Some were in an area of very limited access. My situation was troubling. USR was responsive and thorough. After the work was complete, a few days later a representative came and went under the house with me to critique the work offer tips to future inspections by the homeowner. I would use them again. -
Review 40 (2024-04-09 - Rating: 5)
Fred and Wes including the entire team completed a project that was definitely a rough start. The only company I will use going forward. Thanks again for doing such great work !! -
Review 41 (2019-09-26 - Rating: 5)
We are extremely pleased with Upstate. Wes came out to give us our estimate and was very knowledgeable. My husband is a commercial A/C mechanic so he understood all about the problems to the wood caused by high humidity and Wes had great suggestions to prevent future issues. Upstate came out when promised and completed the work in one day. We are very pleased and highly recommend them. -
Review 42 (2021-03-06 - Rating: 5)
Wes was absolutely Top Notch! He was responsive, came out when he said he would, he didnt try to bill us, just gave us an honest opinion of an 85 year old homes foundation. He found it was acceptable. He even made recommendations to have gutters put around the house to keep the moisture low in the crawl space for longevity. I will absolutely use him on any structural repair in the future! Solid, professional, honest businessman! -
Review 43 (2020-07-24 - Rating: 5)
I reached out to Upstate Structural Repair to repair a cracked truss found in my clients home inspection. Wes called me back promptly and was very honest about the structural issue we were facing. He informed me that this particular issue was a very simple fix and that a handyman could perform the repair on this truss. I was very impressed by his integrity even at the expense of getting this work. I highly recommend Wes and the Upstate Structural Repair team! -
Review 44 (2018-02-20 - Rating: 5)
What impressed me right out of the gate is how passionate the Upstate Structural Repair guys are about foundations. Les and Donnie assessed my situation (wood rot from years of water damage), took some great pictures to help me understand what needed to be addressed and why. They also were very good about communicating the entire process to me in a way that made sense. I appreciate Donnie and his crew that actually did the work. They were all nice guys. They were timely and respectful of my property. And always in good spirits - it cant be fun spending all day in the confines of a crawl space! I thought they were very fair with the cost of the project as well. While I got three quotes, they were not apples to apples as they involved different levels of repair. Upstate Structural Repairs quote was the most comprehensive and I felt best solved my foundation problems. They also stood by the original quote. My project ended up requiring more work than originally thought due to errors made by the contractor I hired when I renovated my house three years ago. They did what they needed to do to get it fixed right. When the project was finished, Donnie took great pride in showing me all what had been done. And while I saw it all with my own eyes under the house, you can definitely feel the difference in the house - no more rattling floors. The floors walk very solidly now. They also went above and beyond and documented the entire process at my request. This has been one of the best home repair experiences ever. -
Review 45 (2020-08-25 - Rating: 5)
Upstate Structural Repair, LLC is a top notch company to do business with. Very professional in approach to the business and has a 100% customer satisfaction attitude. They meet with you prior to the job, and during the job to make sure all details are to your specifications. Payment is not asked for until you have inspected the completed job and approved. They are experts at what they do and practice the customer is always right.I highly recommend them. The specialists that do the work are very professional and friendly! Great company. -
Review 46 (2023-02-18 - Rating: 5)
We own an 18-month-old new home that was experiencing water entering the crawl space. Upstate Structural prepared a reasonable quote to remedy the problem. Removed a portion of the cement pad adjacent to the foundation and installed a French Drain System that solved the problem -- Professional and On Time -- would we recommend them to family and friends -- Yes !!!Tom and Marilyn SonnGreer, South Carolina -
Review 47 (2019-10-08 - Rating: 5)
Wes responded quickly to my call for an estimate. He reviewed the problem under the house, inside and in the garage. They came out to do the repairs and when they removed the sheetrock on the back garage wall discovered the issue was not structural, but a sheet rock defect. The crew cleaned up, told me there was no work for them to do and left. That would not have happened with most companies. Wes came back a week later and confirmed we had no structural issues after the wall was opened up. This was like a breath of fresh air. Most contractors would have gone ahead and done some kind of work, but USR was honest and fair and treated me right. I would recommend them to anyone. Honest, fair and doing what was right!! So refreshing!!! -
Review 48 (2021-04-27 - Rating: 5)
USR were awesome from the get go, hard working, on time and easy to communicate with. We had a filthy crawlspace turned around in a full encapsulation with sump pump and dehumidifier done for an affordable price. Angelo and his team did a great job! -
Review 49 (2023-09-06 - Rating: 5)
This company came to our home & repaired water damage on our home. The crew was fantastic & arrived on time. Did a great job on clean up. I would highly recommend this company. Friendly yet professional. -
Review 50 (2024-08-16 - Rating: 5)
The guys was great they finished restructuring my whole house. The big man boss came out with his team and did the work. I thought that was so excellent to see the office guys get out n get there hand dirty. They were excellent Michael Jeremy Pat Drew and Juan . Im one happy customer an dont let me forget my Fred he was awesome as well. Thanks Woo Y -
Review 51 (2022-08-10 - Rating: 5)
URS recently completed a repair of termite-damaged joists in a crawlspace under my historic churchs entryway. Were very pleased this their professionalism & quality of work. This is their second project at my church, and we continue to recommend them. -
Review 52 (2023-09-01 - Rating: 5)
Wes Zitnay was an amazing consultant who was professional and knowledgeable. Noah and his team with Trey and Tracey were kind, on time and did exceptional work. -
Review 53 (2019-06-12 - Rating: 5)
These guys were great! We received quotes from other foundation repair companies in the area but the knowledge of structural foundations Wes demonstrated when he came to our house was unmatched. These guys understand houses and specifically, the expectations of older houses and movement these structures experience over time. Not to mention they explained what was going on over the phone before coming out and came to confirm their hypothesis. On time. And professional. Id recommend Upstate Structural Repair to anyone who is looking for foundation advice. Theyre fair, consultative, and truly represent a quality member of the BBB thats on their shirt sleeve. -
Review 54 (2020-12-07 - Rating: 5)
I am blown away by this organization! Finding such a professional and honest company to work with on foundation issues which are one of the scariest unknowns with home ownership, was such a welcome surprise. Wes and Brooks were extremely knowledgeable and helpful and did not try to sell me anything. They were here to consult me on my home and true issues and not look for ways to pad a quote. So refreshing to find an ethical and professional company to work with on such a critical piece of my homes core. They will be my only solution for structure and foundation needs, period!!!!! -
Review 55 (2018-03-24 - Rating: 5)
Donny has done two foundation repairs for us and both were great experiences. His prices were always fair, he worked clean and quickly, was very respectful , easy to talk to, answered all of our questions and followed up on any concerns. He fixed two walls on a converted carport that were allowing water into the house through the base. He also replaced the entire sill plate for a 24x24 detached building and when he was done he added a concrete floor to make the space more useable. If we ever run into an issue on the house, Donny is the first person we call. -
Review 56 (2021-11-01 - Rating: 5)
Noah and his team repaired the whole house flooring system. They were very attentive and very detailed in their work. Upstate Structural Repair answered all of our questions and did a really great job. -
Review 57 (2024-06-30 - Rating: 5)
Jeremy and Christian did a great job leveling my sidewalk and driveway slabs. I would recommend them. -
Review 58 (2018-03-16 - Rating: 5)
We needed a structural engineer to assess our property for a sale and they came through. We spoke on a Friday and they we there on Monday lookin at the house. They were very professional and easy to speak with. They broke down what they saw in easy to understand lingo. If I need this type of work done again, Les and Donnie are the first guys I’m going to call. Highly recommend their services. -
Review 59 (2021-09-08 - Rating: 5)
Fred and Company showed up on time and gave me an experts opinion on my existing foundation. They could have suggested expensive fixes but chose to maintain a high integrity by explaining the existing foundation was functioning as intended and there was no need to spend additional money. They gave me peace of mind and I would highly recommend their services. -
Review 60 (2024-08-23 - Rating: 5)
Everything from the estimate to the repair was communicated and executed professionally. We could not be happier with the work. Michael and Monte were on time and finished the work quickly. Would recommend USR! -
Review 61 (2021-10-14 - Rating: 5)
The USR team was easy to work with and did a great job! The floor in the house was sagging significantly due to undersized floor joists and lack of support in the basement. USR installed steel beams and posts to correct the problem and support the floor. I would use this team again and highly recommend USR. -
Review 62 (2018-03-09 - Rating: 4)
Was a great overall experience working with Donnie and his crew. My only complaint is that they were 10-15 minutes late, but they did a great job!i am very pleased and couldnt ask for a better experience. -
Review 63 (2021-05-14 - Rating: 5)
I had sagging floors and excessive moisture in my crawlspace. They stabilized the floor, encapsulated the crawlspace and installed a dehumidifier for half the price the big companies quoted me. They were on time, finished quickly and answered any questions I had promptly. I would definitely recommend this company to anyone with crawlspace issues!! -
Review 64 (2020-10-01 - Rating: 5)
Wes was a real asset to our home remodel and selling of our house. You can’t ask for better customer service! He explained things and educated us along the way. Upstate Structural Repair is an A+ company. Thank you, Wes. -
Review 65 (2019-03-19 - Rating: 5)
Donnie and Wes are no nonsense kind of guys. Their work was thorough and the price was fair. I appreciate what these guys did and wouldnt hesitate to recommend them to anyone. Thanks for being true to yourselves and your craft. -
Review 66 (2022-11-15 - Rating: 5)
They showed up on time. They worked until the project was done, and finished early. They explained what and how they were going to complete the project. Then they went above that. I am very impressed with this company and if you are having structural issue, make sure you have Upstate Structural Repair come and look at it. What a Difference THANK YOU! -
Review 67 (2018-03-06 - Rating: 5)
Ive worked with Donnie on several properties to evaluate structural issues, hes always been very professional and thorough with his reviews and identification of structural issues. Recently I had him perform a structural repair on one of my properties that was on a tight deadline and he got it done without an issue. I would recommend Donnie and Upstate Structural Repair for any structural repairs or consultation! -
Review 68 (2024-05-22 - Rating: 5)
Excellent work Michael trey and Chad they were on time an made sure things were complete definitely recommend -
Review 69 (2023-03-07 - Rating: 5)
Wes and his team completed the work beautifully in exactly the amount of time estimated. Excellent communication, fair pricing, and kind people to boot. 10/10 recommend. -
Review 70 (2020-01-15 - Rating: 5)
We had some walls removed and beems put in and the guys at USR did a great job. They were quick to get the job done and went above and beyond to get everything cleaned up and removed for us. Would recommend using. -
Review 71 (2022-03-26 - Rating: 5)
Im buying a home with a basement & crawl space in Boiling Springs, SC. Asked USR to inspect the integrity of the foundation for peace of mind.Im very pleased with the thoroughness of Wes inspection; he answered all my ?s and concerns. I feel reassured in my home purchase.Thanks, USR! -
Review 72 (2021-06-10 - Rating: 5)
Our foundation needed repair, we called upstate structural repair and they came gave us an estimate. Within a week they were at our house and fixing it. I would definitely recommend using them. 5 Stars!! -
Review 73 (2022-03-15 - Rating: 5)
Upstate Structural Repair, LLC was fast, professional, and thorough! They delivered a simple, code compliant, and effective structural solution for my 100(+) house! Well done! -
Review 74 (2019-04-05 - Rating: 5)
They were excellent. Really made a difference in the structure problem I had with my old house. I am very happy with their service. They were professional, explaining each step. Price fair. I highly recommend them. -
Review 75 (2019-01-30 - Rating: 5)
Had a great estimate/inspection with Wes and Torie (sorry if I spelled that wrong!). Polite, considerate, local people who were more than willing to give honest answers to questions. I will highly recommend their services to anyone in need. -
Review 76 (2022-04-27 - Rating: 5)
Jeremy and Luis did an amazing job removing the bounce in my floors. They were both wonderful at easing my anxiety and addressing all of my concerns. -
Review 77 (2017-12-24 - Rating: 5)
He was very thorough identifying the problem. We had some settling of the floor joists due to poor construction issues.Don and his crew came in and shored up the joists in the crawl space. They were prompt and efficient. -
Review 78 (2022-05-03 - Rating: 5)
If you need structure repair this is the BEST choice hands down!! Jeremy and Luis are super hard workers and can fix anything in a super efficient and professional manner. Stop you searching and reading reviews for the best structure repair option because I guarantee you have found it in USR!! -
Review 79 (2024-08-24 - Rating: 5)
Michael and Andrew did a great job! -
Review 80 (2024-06-05 - Rating: 5)
We cannot say enough good things about USR! They did a great job replacing beams under our 100 year old house and installing a vapor barrier and dehumidifier. Two years later, one the the jacks became loose and they came right out to inspect and fix it! -
Review 81 (2023-08-11 - Rating: 5)
Professional, punctual, competitive, conscientious.Noah communicated the progress throughout the project, and completed on time. -
Review 82 (2024-05-01 - Rating: 5)
Trey and the crew did a great job fixing our bouncy floor. -
Review 83 (2022-11-21 - Rating: 5)
They did a good job. They kept me up to date as to when they would arrive to perform they work and were on time. -
Review 84 (2024-04-29 - Rating: 5)
Wes is always helpful and knowledgeable, and Noah is very knowledgeable as well. Upstate structural has done work for my daughter and myself. Excellent work and attention to detail. -
Review 85 (2024-04-10 - Rating: 5)
We very pleased with the job upstate did on our crawlspace encapsulation. The whole team, Alexis ,Wes, Fred along with the installers Trey, Christian and Michael were very professional.I would recommend them to anyone. We are very particular and this turned out beyond our expectations. -
Review 86 (2024-03-27 - Rating: 5)
The service was amazing and the product was great! They came out, quoted the job quickly, offered good recommendations, scheduled the work and updated us on their timeline. Everyone was a pleasure to work with! -
Review 87 (2024-06-30 - Rating: 5)
Editing my previous 5star response after another extremely positive experience. I would never call a company back if they didn’t meet my expectations. USR was great the first time and did another amazing job the second time with even more in depth repairs. Jeremy was a very responsive team lead and listened to each of my concerns. Always explaining what he was doing if I had questions. Ruiz was a true wiz and I enjoyed watching him work. Chad, Christian, Michael, Andrew and Trey were also terrific. I know I could get the work done cheaper elsewhere, but I really trust their work and know my house will be here for another generation with their craftsmanship. -
Review 88 (2023-12-12 - Rating: 5)
Thank you ! Jeremy, Luis and Cristion have worked extremely hard and have did a great job too our stairs at Mini Mall Storage. ! There attitudes are very pleasant as well . We appreciate you all ! And will always reach out too only yall if we ever need anything else . ! -
Review 89 (2020-07-16 - Rating: 5)
Wes and his staff were always available to answer any questions or concerns we had. They explained it on my level for clear understanding. -
Review 90 (2024-01-31 - Rating: 5)
Great experience with USR! very knowledgeable and helpful. -
Review 91 (2022-05-15 - Rating: 5)
Really good people doing outstanding work for their customers. Would definitely recommend to anyone in the upstate -
Review 92 (2019-03-01 - Rating: 5)
They did a great job and showed up right on schedule. I highly recommend this crew! -
Review 93 (2023-05-25 - Rating: 5)
Upstate was very quick and helpful in coming out to assess my concerns. They were professional not only in their communication but also during their evaluation. I definitely would recommend them to anyone in need of structural repair work. -
Review 94 (2020-05-04 - Rating: 5)
They came in and did good job. Was a small misunderstanding which was handled very professionally. Thx Wes -
Review 95 (2022-12-13 - Rating: 5)
I contacted Upstate Structural Repair to help with some cracking in my ceiling. Wes arrived on time, did a thorough evaluation, and took the time to listen to my concerns. Very impressed. -
Review 96 (2022-11-30 - Rating: 5)
Just a quick note to say how thankful I am to USR for helping me make my retirement dream come true! You guys were great! Thanks to Wes for the hustle and quote, thanks to Amy for keeping me on track with the invoice and appointments, thanks to the hardworking team of guys getting down and dirty! Special thanks to Noah and Tracy who went above and beyond to make sure all was safe and strong for me and my downstairs neighbors! The integrity and professionalism was beyond compare, and I Will heartily recommend USR to any and all comers!!Tracy Mc. -
Review 97 (2022-06-01 - Rating: 5)
At the 11th hour of purchasing a home, I received a call from the lender concerned about a comment in the appraisal questioning the structural impact of damage to a porch. The lender was ready to reject the loan but agreed to accept an evaluation from a licensed contractor. I immediately contacted several companies but most were unwilling to provide an inspection and others were unavailable in the urgent timeframe. Upstate Structural Repair were not only understanding of my predicament but arranged to perform the inspection early the following day. Wes arrived on time and was quickly able to ascertain the extent of the damage and explain that it was cosmetic in nature with no impact to the foundation of the home. He also took the time to investigate the issue and provided an explanation of the cause for the damage.Within 24 hours from discovery, the lender had a report satisfying their concerns. Thank you! -
Review 98 (2019-05-26 - Rating: 5)
Very trustworthy and thorough. Priced fairly and work is completed very professionally. Wes even helped me with an unrelated issue the day after or work was completed that wasn’t related to the work performed. He noticed another issue and came over and tried to fix it. He then explained to me how to take care of it on my own. This was above and beyond customer service -
Review 99 (2019-09-11 - Rating: 5)
Working with this company was a breath of fresh air! Responsive, respectful, honest and willing to take the time to really talk about the issue we were having with our foundation. They did an amazing job and communicated well throughout the process. I highly, highly recommend them!! -
Review 100 (2022-04-07 - Rating: 5)
Upstate Structural Repair completed all work as contracted and as scheduled with minimal surprise or additional cost. They also provided recommendations for additional contract work needed. I would recommend this company for future work. -
Review 101 (2022-11-16 - Rating: 5)
You cant go wrong with USR! I definitely recommend them!!! -
Review 102 (2018-02-07 - Rating: 5)
Donald Nichols is extremely knowledgeable and helpful when it comes to anything structural or foundation related on a house. He has helped me now with a few projects that included taking out 4x4 supports that were no longer structurally sound from water damage and put proper beams and jacks in. On another project, he added 100 feet of beams where the wall was misframed causing cracks everywhere. Now I know the cracks can be fixed and wont come back. Donald was extremely fair in how much he charged and educated me on the situation so I understood the work he was doing. If you have any structural or foundation needs, hes the guy you want to hire. -
Review 103 (2021-07-08 - Rating: 5)
They were very friendly and super responsive to my concerns with my house. Thank you for being so helpful! -
Review 104 (2021-07-30 - Rating: 5)
Upstate Structural Repair took care of our problem with a cost effective solution.