billyGO Air Conditioning & Plumbing

Photo of billyGO Air Conditioning & Plumbing

Located in Grapevine, Texas

Address: 923 Minters Chapel Rd, Grapevine, TX 76051, United States

Phone: +1 817-934-1619

Rating: 4.8

Services

  • Online estimates
  • Credit cards
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Drainage service
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
  • Water softening equipment supplier

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-11-03 - Rating: 5)

    Richard and Kevin were amazing! They came out and worked so hard and diligently to repair our plumbing issues. They were friendly and professional. They helped explain everything that happened. We found new mold in the house from the plumbing issues we had, which I wasnt surprised. They tackled it like champs. Richard and Kevin spent the whole day with us from about 8 am until 8 pm to get the work done. I love that they also report and test their work when they are done. They showed us pictures of before and after, and we were able to see the horrible mess we had before. I am so grateful for these two. I have enjoyed every interaction with Billygo Plumbing and their employees. Thank you so much!

  • Review 2 (2024-12-31 - Rating: 5)

    OMG I canā€™t say enough good things about working with Jordan W. to fix the gas line leak. Although I was hundreds of miles away I felt very comfortable and trusted Jordan. He sent pictures to show the problem and pictures after to show his outstanding work! Great job Jordan W.!!

  • Review 3 (2024-12-30 - Rating: 5)

    Bryce Jones from Billy Go plumbing was fantastic. He explained everything and worked each issue and detailed what he found along with pictures. He took a conservative approach to fixing the problems and was not pushy but was super helpful and explained the different causes and solutions. He arrived quickly so thankful for that because it also saved me money on a late late evening weekend call. Thanks so much and I highly recommend Bryce and Billy Go.

  • Review 4 (2024-12-31 - Rating: 5)

    Chris Cardenas was a great plumbing technician. He was professional, polite and honest. He tries every possible step to complete an inspection and project all while being very clean. He is careful to make sure that a plumbing project is referred to the right person or company. He cares to make sure the project he started is completed correctly by providing his business card with the company information and cell phone number.

  • Review 5 (2024-12-30 - Rating: 5)

    My technician Caleb was really great! He showed up when they said he would and he walked me through the process from beginning to end. He was polite, professional and very respectful to my home. I would highly recommend BillyGo and Request Caleb!

  • Review 6 (2024-12-27 - Rating: 5)

    We had a bunch of roots clogging up our sewage line causing water to back up into our drains every time we flushed one of the toilets. Theres an after-hours charge, like most places but it wasnt too crazy. Bryce was friendly and explained everything well and got it unclogged and everything running smoothly pretty quick even though it was dark, rainy and muddy. This is my first time trying this company since the last company I used a few years ago charged us thousands to not fix a problem that I ended up fixing myself in the end so Im happy that it all worked out! Will be calling again if we have any plumbing or ac issues.

  • Review 7 (2024-10-26 - Rating: 5)

    Chris was very polite and knowledgeable. He determined what the problem was quickly and explained everything to me.Cleaned up any mess that was made exploring the area.He can come back & work at my house any time. He was a professional all the way.

  • Review 8 (2024-09-22 - Rating: 5)

    Couldnā€™t have asked for better. Marco Vazquez was extremely professional, friendly. Knew exactly what he was doing. He double and triple checked portions of the tub and spigot to make sure it all was working properly. Thanks guys. I appreciate it. Highly recommend!

  • Review 9 (2024-12-28 - Rating: 5)

    Professional & Courteous service. Troy helped troubleshoot our furnace issues last year and performed an inspection this year. Great service, always on time and reasonably priced. Highly recommended BillyGoā€™s services!

  • Review 10 (2024-06-12 - Rating: 5)

    Rhett is another example of Billy Goā€™s dedication to Service and quality work. He left us completely free of problems, no messes to clean up, and answered every single one of my pesky layman questions.As I told him today, we keep calling them because theyā€™re the only ones weā€™ve never had to call back. Keep up the great work Rhett and thank you Billy Go for providing top quality service and the highest standards of customer care.

  • Review 11 (2024-12-31 - Rating: 5)

    I recently had my HVAC serviced by Jordan Wiggins, and I couldnt be more pleased with the work he did. Jordan was professional, knowledgeable, and efficient. He took the time to explain the issues and the solutions clearly, ensuring that everything was running smoothly before he left.

  • Review 12 (2025-01-06 - Rating: 5)

    They always have done a great job for me on both A/C and plumbing. My last issue was with plumbing and Andres Rodriguez did a great job. My washing machine failed as well as one of the faucets to the washer. Realizing my predicament, they moved me up on the schedule and promptly replaced both faucets that were very old and worn out. Great job!

  • Review 13 (2024-12-26 - Rating: 5)

    This family-owned company exceeded my expectations. I booked an appointment online for the next day, with a one hour window (instead of 4-8 hours!). I received a text with a picture of Keith M., my awesome technician, as well as a link to track his arrival (kind of like Uber). He put booties over his shoes before entering, was extremely knowledgeable and professional, and fixed the plumbing issue in less than 10 minutes! I HIGHLY recommend and will be using them again in the future!!

  • Review 14 (2024-11-15 - Rating: 5)

    Daniel King who came out was EXCELLENT. He helped us we had a major flood with both toilets at the same time the pipe they shared became clogged. He worked for 4 hours to get to the clog or they would have had to go through the pipe on the roof which would have cost me money we do not have. My dad passed 2 years ago and I am trying to keep the house going for my mom. Daniel was knowledgeable and professional. And I would highly recommend Billy Go Plumbing plus they did not price gouge me. They are an HONEST Company who hire dedicated plumbers who work hard. Would highly recommend them and use them again. Plus they give you a 30 day warranty which tells me they stand behind their work. Kimberly

  • Review 15 (2024-12-10 - Rating: 5)

    I recently had the pleasure of working with Keith Morris for a plumbing issue (drain clean exterior), and I absolutely recommend him.From start to finish, Keith was personable, professional, and stress-free.Keith took the time to carefully assess the situation and explained exactly what needed to be done in terms that were easy to understand, without any jargon or confusion. The work itself was completed efficiently and to the highest standard. Keith not only fixed the issue but also made sure everything was thoroughly checked to prevent future problems. Transparent pricing and no hidden fees.Overall, Iā€™m extremely happy with the service provided by Keith and will definitely be calling him for any future plumbing needs.If youā€™re looking for a reliable, professional plumber, donā€™t hesitate to give Keith at BillyGo a call, you wonā€™t be disappointed!Thanks again, Keith!

  • Review 16 (2024-11-29 - Rating: 5)

    My name is Phil, and I recently had an incredible experience with the team at Billy Go. I can honestly say that Billy Go has changed my life at home.Last year, we purchased a brand-new unit for our house, which wasnt originally built for a two-zone climate system. A year later, we started having a few issues. The very next day, they sent one of their employees, Jay, to assist me. Jay clearly explained the problems and informed me about the warranty on the system. He also recommended that I speak with management, assuring me that someone would call me first thing in the morning after discussing the matter with them.Amy took my call and informed me that they would be sending out one of the managers and a technician to evaluate the situation. Adam, one of the managers, arrived with the technician, Troy. They broke down the complexities of my system in a manner I could easily understand, as I have no prior knowledge of A/C systems. They quickly outlined how they would resolve the issues with my dual climate system.They visited on Friday and scheduled the repair for Tuesday, completing the job efficiently. Jose came on Tuesday and ensured that my house was running at peak performance. He made the installation process smooth and was very trustworthy to have around.I tested out my newly fixed system by enjoying an intense gaming session with Call of Duty and World of Warcraft. Normally, Iā€™d be sweating after fighting off hordes of enemies, but now Iā€™m nice and coolā€”very comfortable! Unfortunately, the system didnt alleviate my back pain from carrying my team in Call of Duty, but thatā€™s another story!Overall, Billy Go made me feel heard, and I truly appreciated their trustworthiness. They are knowledgeable, passionate about what they do, and genuinely care about their customers. I cannot recommend them highly enough!

  • Review 17 (2025-01-02 - Rating: 5)

    Keith Morris of Billygo air conditioning and plumbing did a super job on our inspections. He was professional, knowledgeable and very helpful. I recommend him and Billygo highly. .Due to personal scheduling we had to reschedule twice with little problems..

  • Review 18 (2024-10-07 - Rating: 5)

    First, Iā€™ve always been happy with Billy Go. The service they provide coupled with the cost has made them my go to provider for plumbing needs. With that service they do free annual inspections of our AC and Heating units. Expecting a cold winter we opted for that inspection. Jordan Wiggins was incredible! He determined the good and the not so good. We got it taken care of pretty quickly and we were very pleased with the end results. He was incredibly efficient, articulate and competent. While I donā€™t hope for future issues with my AC unit, Iā€™m relieved knowing people like Jordan will be able to keep my equipment in peak condition!

  • Review 19 (2024-12-04 - Rating: 5)

    We are having plumbing work done at our house, sewage pipes and water pipes being replaced. The main sewer line from the house to the alley was not being considered until it clogged. Our original contractor send a few guys out to take care of the problem, that was about three days ago. Today it clogged again. The roots were not properly taken care of. I called Billy go. An appointment was set and my tech was there a few hours later with the proper tools and a camera to show where the problem was. My problem was taken care of in a fast friendly efficient manner. Thank Billy go.

  • Review 20 (2024-12-23 - Rating: 5)

    Jordan and Britton were great. They came for inspection of our furnaces. They were on time, gave us a complete inspection report!! Both were so nice and very helpful. Would highly recommend.

  • Review 21 (2025-01-03 - Rating: 5)

    Chris Cardenas did an amazing job helping diagnose and fix the problem we were having! He let us know of a potential future issue, as well, and made sure I knew that they could repair that issue if it does happen in the future. Cannot recommend BillyGo highly enough!

  • Review 22 (2024-12-27 - Rating: 5)

    Keith Morris, technician. Prompt, professional..evaluated issue, made estimate and time to repair. Quickly made repairs and cleaned up afterwards. Final cost was within 5$ of estimate. Would highly recommend him for service.

  • Review 23 (2024-11-16 - Rating: 5)

    Marco is a great plumbing technician. He evaluated our home, clearly and concisely explained the options for implementing water filtration (including pros and cons is each), and left the decision in our hands with no pressure.Definitely recommend BillyGo and will use again.

  • Review 24 (2024-10-26 - Rating: 5)

    Keith Morris was so professional, warm & friendly. Very knowledgeable. Explained everything he was going to be doing and shared with us throughout the process. Very patient as we asked many questions. Very thorough. Provided us a quote that included all options available to us, detailing everything that would need to be done. Excellent in every way! Your firm responded quickly to our inquiry, set up the appointment, sent emails indicating who would be coming (including his photo and bio) and a Mapsco indicating his route, he arrived as promised. Excellent. Would highly recommend Keithā€”hope all of your people are as great as Keith!

  • Review 25 (2025-01-06 - Rating: 5)

    Keith did a wonderful job! I had a leak from my outdoor faucet. He had to order a part and returned to fix it. Very happy with the outcome.

  • Review 26 (2024-11-27 - Rating: 5)

    Bryce Jones came to do my hot water heater flush. He showed up ahead of schedule. Very friendly, respectful and knowledgeable. Did try to upsale any additional services. Gave me some excellent advice on maintaining my hot water heater. He was in and out in roughly 1 hour.

  • Review 27 (2024-12-13 - Rating: 5)

    Rhett was incredible. My wife and I just purchased our first home 2 days after moving in and we had a water leak which went through our walls into our closet and our living room. Our insurance deductible is over 5k and we were stressed. Rhett was a God send. He helped us fix the issue in less than 2 hours. I couldnā€™t be more thankful for the work and timely repair. I will only use Billygo and request Rhett.

  • Review 28 (2024-12-31 - Rating: 5)

    Jay did a stellar job on our heating system. Professional, knowledgeable and friendly. We will definitely request his service again.

  • Review 29 (2024-12-04 - Rating: 5)

    Troy at Billy Go has been my go-to HVAC tech for years! He takes time to explain any issues or new setups, shares cost-effective options, and consistently provides great customer service for my personal and rental properties! I have worked with others including Sherry and Omar from Billy Go and get the same great level of service every time.

  • Review 30 (2025-01-02 - Rating: 5)

    Our BillyGO tech was on-time, polite and knowledgeable. Gave us an estimate up front to know what to expect. I would definitely use. BillyGO again and would ask for Bryce to be our tech again.

  • Review 31 (2024-10-03 - Rating: 5)

    Mathew is not only the best plumbing tech but probably the best service tech of any kind, period. He is punctual - in and out as he predicted, very professional, technically savvy, reasonable costs, and great communication skill. Having been real estate development business for many years, there is special weight to my comments. Thank u, Mathew!

  • Review 32 (2024-08-18 - Rating: 5)

    Rhett was a complete professional. He was courteous and presented our options very profoundly. I called Billy Go because my shower faucet was leaking and I knew it had to be replaced. I was forced to turn off the water main. Billy Go scheduled me right away and said theyā€™d be at my home within a certain time frame. Rhett arrived two hours early and began the repair. My options were clearly presented and my wife and I were able to make the decision without any pressure. Rhett completed the task promptly and cleaned the area before leaving. I became a member of Billy Go, which will now include HVAC. Overall, it was a positive experience despite the reality of a plumbing issue.

  • Review 33 (2024-12-16 - Rating: 5)

    Troy is the best by far of any HVAC technician ever to have come in our home in 52 years of service. Heā€™s the most knowledgeable person and thorough and honest and helpful guy. I trust him completely and so will you if you have him come to your home.

  • Review 34 (2024-10-29 - Rating: 5)

    Marko did an outstanding job clearing our stubborn bathtub clog! He was quick, efficient, and left everything spotless. Highly recommend him for any plumbing needsā€”truly a professional!

  • Review 35 (2024-11-19 - Rating: 5)

    We had a smart thermostat installed last year and noticed when it got really cold, our heat pump stopped working. I had no choice but to reinstall our old thermostat. Jordan came by and took a few moments and figured out what was incorrect in the wiring and in minutes we had our smart thermostat and everything working correctly. Jordan was very professional and friendly. Itā€™s refreshing to see tradesmen taking pride in their work and helping the community. Canā€™t thank this company enough.

  • Review 36 (2024-09-24 - Rating: 5)

    Wanted to say THANK YOU to Jordan, Johnny, Omar and Sebastian today for their assistance in getting the overflow drain taken care of with the installation of the condensation pump. All of these young men were very courteous, polite and considerate of us and our property. From wearing plastic shoe covers to cleaning up after themselves, these guys were professional and had great manners. Praises to their families who raised them and to BillyGo for hiring excellent employees. It is wonderful to find a company with outstanding customer service!!

  • Review 37 (2024-10-17 - Rating: 5)

    I was very Satisfied with tech ,Installments, and All around certified with 5 Star satisfaction

  • Review 38 (2024-10-31 - Rating: 5)

    Troy provided great customer service. Very knowledgeable and professional . He took his time to resolve our ac trouble. We had various.people out before and Troy was the only one to figure it out. We will definitely be using Billy Go for future service.

  • Review 39 (2024-11-26 - Rating: 5)

    Bryce listened to our concerns and checked on everything - allowing my husband to shadow him to ask any questions and see what was happening. Bryce did a great job explaining everything. He was timely, polite and knowledgeable!

  • Review 40 (2024-10-17 - Rating: 5)

    Quan is an outstanding plumber. He assessed the plumbing issues and explained not only what needed to be done to fix it but also gave me options. His explanations were clear and concise so that I could understand and make an informed decision. I recommend this company 100%.Elvia CervantesSunnyvale, Texas

  • Review 41 (2024-10-15 - Rating: 5)

    Great experience! Chris a was awesome. He was very mindful of cleaning up and protecting my newly painted home. Got the problem resolved quickly and throughly explained the problem. I willdefinitely use them again!

  • Review 42 (2024-09-16 - Rating: 5)

    Marco came to fix my leaky outdoor spigot & an upstairs clogged drain. He was very friendly and personable from the beginning & very knowledgeable about how to fix both. Before getting started he gave me a quote for the work so there were no surprises. He worked quickly using his expertise and got the job done right solving both problems w/ a definitive solution. I also loved the way he interacted w/ my special needs son who wanted to watch his every moveā€¦.so sweet & respectful. Thank you, Marco!

  • Review 43 (2024-12-23 - Rating: 5)

    Had a toilet clog today (and then some), so I called BillyGo. They sent out Marco who was beyond fantastic and who got me fixed up!I donā€™t know sh*t about pluming but he was so informative and made it easy to understand the underlying issues as well as understanding big picture scenarios. He exuded confidence in his job and knowledge thereof, and seemed proud to work for BillyGo. Thanks for the fix and for the education, Marco, and good hire, BillyGo :)

  • Review 44 (2024-12-05 - Rating: 5)

    Had a tricky issue with a screwdriver stuck 25 feet deep in the toilet pipe from the 2nd floor. Bryce Jones expertly flushed it out into the sewer with impressive skill and efficiency. Highly professional and reliableā€”would definitely recommend!ā€

  • Review 45 (2024-11-13 - Rating: 5)

    Greg was so very helpful today.His expertise was an asset 2 meIn this process of inspecting my sewer & water pipes under my house. I would recommend him for his skills & kindnessThank you Greg

  • Review 46 (2024-12-10 - Rating: 5)

    Bryce explained the repairs process clearly and knew exactly what the problem was . The whole process went very smoothly and quickly . We recommend him highly for his professionalism and would prefer to use his services in future as well . Thanks.

  • Review 47 (2024-08-08 - Rating: 5)

    Andres, the technician that BillyGO sent to inspect and work on our plumbing, was wonderful! Honest, helpful, and personable - heā€™s my go-to plumber from now on. We couldnā€™t be happier with his skill with the requested repairs and his willingness to help us prioritize what else needed to be done to prevent a plumbing emergency. A huge ā€œthumbs upā€ review!

  • Review 48 (2024-11-04 - Rating: 5)

    Had BillyGo come and do a preventative inspection on my heating system. Michael did a great job. Very professional and customer friendly. I would highly recommend them.

  • Review 49 (2024-10-13 - Rating: 5)

    We have utilized Troy for all of our HVAC services since early 2022. He has always been so knowledgeable, kind, and professional! He explains everything thoroughly, responds in a timely manner, and is great about follow up and follow through. I would not trust anyone else with my home and have been happy to find such a wonderful technician -

  • Review 50 (2024-12-09 - Rating: 5)

    Billy Go has been great helping us out with our AC issues. Britton recently helped us fix an issue and he was so informative and very professional and we have been satisfied with his work!!

  • Review 51 (2024-12-18 - Rating: 5)

    Andres was friendly, knowledgeable, and efficient. He gave helpful tips for maintenance of my hot water heater. This company has reasonable service fees.

  • Review 52 (2024-12-14 - Rating: 5)

    Huge Thank you to Marco Vasquez at BillyGO!Marco came out to look into my concerns of a slab leak. In reality, my issues were sewer related. He patiently explained the difference and provided all the available options. The chosen path forward uncovered old broken and decaying cast iron pipes. Marcos was a pleasure to work with, his knowledge and professionalism made a big difference during a stress time.

  • Review 53 (2024-08-30 - Rating: 5)

    Troy came out the same day our air stopped working. He was very nice and knowledgeable. He fixed our air conditioner and we are now cool and comfortable. BillyGo has always been there for us and very pleasant to work with. Sandra

  • Review 54 (2024-09-13 - Rating: 5)

    What wonderful people. Rhett and Bryce really went the extra mile for us fixing a potentially very costly clogged branch line, in some very wacky plumbing -- and saving us a ton! I recommend BillyGo very highly and complement this excellent business on theyre GREAT people.

  • Review 55 (2024-11-06 - Rating: 5)

    We had Troy Bentley come before to service our system. As before, he did a great job and left everything clean.Happy to have our service contract with BillyGO šŸ‘šŸ™Mathew just came out ( in about an hour) to deal with a major water leak from our upstairs bathroom pouring through our ceiling into the den belowHe immediately identified the problem and in the process identified another issueHe fixed both and even though we now have to replace/ repair Sheetrock and paint, the leak is gone.Jeff Sims has a great teamBilly Go came through,ā€¦..GO BILLY11/5 Our furnaces and hot water heater stopped workingMatthew came over and fixed the problem quickly and everything is ā€œgood to goā€He did a FaceTime call to get some assistance and the tag team did greatWe continue to be very happy wihh th the service and quality of the Billy Go team

  • Review 56 (2024-11-12 - Rating: 5)

    Richard and his team did a terrific job fixing our sewage pipe that had broken and had roots growing into it. They were professional, took care of all surrounding bushes and cleaned everything up perfectly. Thank you!

  • Review 57 (2024-07-24 - Rating: 5)

    Marco was wonderful! God sent me the right person at the right time for the job. Marco knew exactly what was needed to fix my plumbing. He did the job quickly and with expert precision. BillyGo is blessed to have such an intelligent, kind and caring employee. Should I need service again, I will definitely ask for him and will recommend him to others.

  • Review 58 (2024-08-26 - Rating: 5)

    Michael with billyGO air conditioning is a true professional! When my AC unit started acting up, I called Michael for help. He arrived on time, assessed the issue, and discovered that the drain pans were full and not configured properly. Michael efficiently emptied the pans and made the necessary adjustments to get my AC unit back in top shape. His expertise and attention to detail were evident throughout the entire process. I am so grateful for his quick and effective service. I highly recommend Michael and billyGO air conditioning for anyone in need of reliable HVAC assistance. Thank you, Michael, for your exceptional work!

  • Review 59 (2024-08-30 - Rating: 5)

    Super happy with Billy Go and specifically Bryce. Arrived early (they called first to make sure it was okay). Diagnosed the issue, took care of it quickly, and explained best practices going forward. Fair price. Highly recommended!

  • Review 60 (2024-10-05 - Rating: 5)

    Called on a Saturday to deal with an issue following another plumbers work. Rhett was with us for 2 hours diagnosing and fixing. Provided advice on how to move forward. Trustworthy and very pleasant. Thoroughly recommend.

  • Review 61 (2024-12-06 - Rating: 5)

    Another 5 star job Matthew! ValHighly recommend Plumber Matthew 5 star ! did a great job at locating a broken sewer pipe 4 ft deep in the ground. Replaced main sewer pipe connection. Everything is perfect.Very professional & explained all options. Pic

  • Review 62 (2024-12-15 - Rating: 5)

    Rhett was great - quick to diagnose the issue and suggest a resolution. Always friendly and goes above and beyond. BillyGo has continually offered stellar service.

  • Review 63 (2024-10-27 - Rating: 5)

    Marco was amazing! It took the time to teach us and show us how we can keep our plumbing ā€œhealthyā€. He was incredibly professional and we will request him for any future needs! Thank you BillyGo and Marco!!

  • Review 64 (2024-10-06 - Rating: 5)

    For Keith who helped with plumbing, we were very pleased with him for the work he did and his pleasant manner and his taking time to explain the problem. For Troy who solved our air conditioner problem, he was very thorough in solving the problem and explaining our options were for the future. Also very pleasant to work with.

  • Review 65 (2024-09-14 - Rating: 5)

    I was impressed with BillyGo from my first interaction with them in setting up an appointment, and through my interaction with Marco who provided the plumbing service we needed. Marco was top notch, and I plan to ask for him again when we book plumbing services with BillyGo. Thanks. John

  • Review 66 (2024-12-17 - Rating: 5)

    Billy Go Tech Abel was so helpful and explained all our concerns and fixed what needed to be repaired, and came back a second time to install our new thermostat!!Definitely recommended for Spanish speakers, if you feel more comfortable talking to someone in your native language, ask for him!

  • Review 67 (2024-11-21 - Rating: 5)

    Billy Go did a great job for us with our slab leak. Keith was very helpful with the process from leak detection to tunneling crew to recommendations. Billy Go has always been good for us and those I recommended to them.

  • Review 68 (2024-09-26 - Rating: 5)

    Marco was very knowledgeable at his craft. He pointed out all the issues the previous owners left us with and showed me a few tips for prolonging the life of my water heater and garbage disposal. Very professional and complete!

  • Review 69 (2024-08-05 - Rating: 5)

    Marco did a superb job of analyzing our home issues and patiently responding to all of our questions. He was knowledgable and did not make issues out of items that did not require professional attention. Great information, no pressure, and left us believing he does his very best to do a great customer oriented job. Thanks a lot, highly recommended.

  • Review 70 (2024-09-16 - Rating: 5)

    I had a great experience with BillyGo plumbing. The tech, Keith, came out to do a hot water tank flush which was seriously needed. Ive been a home owner for more than 10 years and had many plumbers come out including a couple times to work on the hot water tank and I never knew that they should be flushed. The tech showed me what came out of mine and I was horrified. Needless to say, I will be getting the flush annually from here on in. Thank you!!!!

  • Review 71 (2024-10-21 - Rating: 5)

    Keith Morris, Plumbing Technician did a wonderful job. He was fast, efficient, friendly, and informative. Couldnt ask for a better tech. Will use again and recommend. Thank you!

  • Review 72 (2024-11-26 - Rating: 5)

    Great job identifying where our leak was. All employees were very courteous and professional. I recommend this company to anyone that needs extensive plumbing work done.

  • Review 73 (2024-11-15 - Rating: 5)

    Great company, they showed up on time and very respectful of my home by putting on boot coverings. They explained everything they were going to do and again when they finished. They will be coming back for the under the slab repair. Thanks Issac and Chris!

  • Review 74 (2024-12-03 - Rating: 5)

    Asbel Lopez came by to do a check up on my heater He was very professional and found the problem quickly, fixed it and was a nice guy. BillyGo has been great ever since we had them install our HVAC unit two years ago.

  • Review 75 (2024-10-05 - Rating: 5)

    Very happy with Richard. Came the same day and took care of what needed done. The first tech that came was very rude talking to me like I was Forrest Gump,and didnt want to get his hands dirty.Thank goodness for Jorge to make this happen today and not Monday. Love this company! Thank you and much appreciated.

  • Review 76 (2024-08-14 - Rating: 5)

    Our tech, Keith M. was nothing short of amazing. He was on time, explained all of the repair concerns, process concerning the city permit, and completed the work as promised. He even took a couple of calls to field some questions. Huge shout out to Keith and his organization. I will not hesitate to use BillyGo again in the future.Billy M. Flower Mound

  • Review 77 (2024-06-24 - Rating: 5)

    Marco was amazing! Not only did he arrive early, he was able to fix both issues. He was professional, courteous, and respectful of property. Both issues were explained in advance with a quote and also provided input on other services! I highly recommend Marco and Billy Go!

  • Review 78 (2024-12-13 - Rating: 5)

    Mike, the technician from Billy Go, came to do Fall maintenance on my HVAC system and went above & beyond to replace an old ceiling register that was rattling every time the blower came on. Mike was knowledgeable and pleasant to work with and I wonā€™t hesitate to use him again.

  • Review 79 (2024-10-18 - Rating: 5)

    Thank you so much to BillyGo and family and to Christopher for excellent job replacing our garbage disposal.He did a great job telling us what was wrong and recommending part or other options to help budget. Such a great guy! You were so kind to share our story with your billyGo family! We are blown away by the generosity and so thankful! Many blessings to come to you and your family. I love our Grapevine Community. Tiffany and Scott Branum

  • Review 80 (2024-07-21 - Rating: 5)

    Marco crushed it! He came out and reconfigured the p trap under my sink because it was off center. He completed the work quickly, cleaned up when he was done, and thoroughly tested that there were no leaks. Would recommend for anything!

  • Review 81 (2024-09-21 - Rating: 5)

    One of the best - if not the best - company I have ever dealt with.The technicians are very very nice and professional .Prices are greatThe website , bookings , follow ups are all 10/10.Kudos to you all .Highly recommend āœ…

  • Review 82 (2024-10-15 - Rating: 5)

    I had a great experience with Quan Phan from BillyGo. He was always on time, professional, and communicated clearly throughout the process. He quickly diagnosed the issue and got to work. His attention to detail and commitment to quality really stood out. I highly recommend him services to anyone who has plumbing issues. Thanks.

  • Review 83 (2024-10-15 - Rating: 5)

    I recently had the pleasure of working with Quan Phan from BillyGo for a sewer line replacement, and I cant recommend them enough! From start to finish, the experience was outstanding.They were incredibly fast and professional, arriving on time and getting straight to work. The team communicated clearly about what needed to be done and completed the job without any delays. Its clear they take pride in their work and respect their customers time.The new sewer lines are working perfectly, and I couldnt be happier with the results. If youre in need of plumbing services, definitely give them a callā€”you wonā€™t be disappointed!

  • Review 84 (2024-10-17 - Rating: 5)

    The process of getting my sewer leaks detected and repaired seemed to be handled in a highly professional manner. Other than the OUCH!!! to my wallet the experience was not stressful. I would overall say a job well done.

  • Review 85 (2024-12-31 - Rating: 5)

    Rhett did a thorough job of diagnosing the issue and took the time to provide information needed to make an informed decision /choice. Appreciate his diligence.

  • Review 86 (2024-06-16 - Rating: 5)

    Great Job, Plumber showed up within hours the same day I called. He was very friendly and professional, while explaining everything he was doing and giving me my options along with a recommended course of actionā€¦ He took the time to thoroughly clean every area he worked in before leaving. I will definitely refer this gentleman to my friends for any of their plumbing issuesā€¦. Customer Service like this is rare these days. Highly Recommended!

  • Review 87 (2024-12-07 - Rating: 5)

    Britton Schneider serviced and HVAC tune up for us quickly and professionally! We have used BillyGo for several services in the last few years and would highly recommend them. Fast, professional and reliable service every time!

  • Review 88 (2024-07-20 - Rating: 5)

    Thank you Rhett Martincevic for coming out so quickly, I really appreciated it. You knew exactly what the problem was and fixed it right away. You were so kind and professional, very thorough and explained everything completely. We were very satisfied with the results and will recommend you to anyone needing your services. Thank you again!

  • Review 89 (2024-08-10 - Rating: 5)

    Rhett was AMAZING! He was on time, quickly diagnosed the problem, went to get the part and was so patient when we had to call my home warranty company. Rhett really cares about his customers and made sure everything was taken care of. Thank you, thank you, thank you!!!!

  • Review 90 (2024-12-20 - Rating: 5)

    Our service tech for furnace maintenance was Jordan Wiggins. He was professional, knowledgeable, and he answered all of our questions. He is one of many reasons we call Billygo for all of our HVAC and plumbing needs.

  • Review 91 (2024-08-20 - Rating: 5)

    Rhett (plumbing) did an awesome job! He completely went above and beyond checking all of the rest of the our sinks/ plumbing before leaving. He also helped me understand our water heater issue!

  • Review 92 (2024-10-10 - Rating: 5)

    Troy came out and inspected my system. Such a great technician and very knowledgeable. He educated me beyond what I thought I know about my HVAC system and was very thoughtful about what my needs were. Great experience

  • Review 93 (2024-10-22 - Rating: 5)

    Troy Bentley came today for service and didan excellent job. He was so professional and friendly. 5 stars for him.

  • Review 94 (2024-12-03 - Rating: 5)

    Excellent response. Michael was very courteous and knowledgeable. He Made every effort to fix the problems as quickly as possible. I was very pleased with them.

  • Review 95 (2024-10-15 - Rating: 5)

    I donā€™t know how my Google account got mixed up with Landryā€™s, but Steven is my name and Omar was my technician. Iā€™m extremely satisfied with the work done by Omar and his partner in cleaning my ducts. After seeing what they did, I am sure it will make a huge positive difference in my house. Both techs were professional, courteous, knowledgable, and thorough in their work. Itā€™s definitely worth calling Billygo for your HVAC needs.

  • Review 96 (2024-11-28 - Rating: 5)

    Britton was very kind and thorough! He explained what he saw during a heater inspection and provided suggestions without being pushy or upselling anything. Really great experience!

  • Review 97 (2024-10-16 - Rating: 5)

    Justin was friendly and professional. He explained what he would be doing and what to expect when he tried out the heater for the first time. He also answered my questions and was very knowledgeable. This tune up went very well. Thank you.

  • Review 98 (2024-11-20 - Rating: 5)

    Work was done on the tankless water heater systems to solve error code 11. The burner assembly was cleaned and a 2yr warranty on the work was provided. Cost was very high i think, but Marco explained the amount of work he has to put in. He also did my systems descaling. Hoping i wont be having any problems for atleast the next 5yrs, to the unforeseeable future.

  • Review 99 (2024-10-17 - Rating: 5)

    Bryce Jones assisted us in unplugging a kitchen sink and cleanout line. He was very thorough, snaking all the way through to the cleanouts on the front of our home. He was very pleasant, fast and professional. Well done, Bryce!

  • Review 100 (2024-06-30 - Rating: 5)

    Great experience for me! I was able to schedule a next-day appointment with a 1 hour window and easily rescheduled online without having to call. As promised, I was notified when Rhett was on his way and he arrived on-time. He diagnosed and explained the sink clog issue and provided no-pressure options. He fixed the problem and offered suggestions to prevent this from happening again. I especially appreciate the knowledge to better manage plumbing issue the future. Theyā€™re new go-to plumbing service company.

  • Review 101 (2024-12-20 - Rating: 5)

    Troy came out to do a service call. He was on time, put covers over his shoes, and explained what he was doing very well. I would highly recommend him!!!!!

  • Review 102 (2024-11-09 - Rating: 5)

    HVAC - Michael StollPlumbing - Andres RodriguezI liked the ease of use of their online system so made appointment for initial HVAC check up. Michael came over and did the check up and properly answered all my questions. I asked him about routing the duct so AC is more efficiently moving the air. He gave me reasonable quotes and finance program options.I liked his work so much that I decided to sign up for their annual check up service that comes with one HVAC, Heater, and plumbing check up respectively, per year for 99 bucks. (this check up was waived)So I made another appointment for plumbing because my sink stinked when Ptrap was clean, and water pressure seemed to be weak.Andres came over and taught me a bunch of things that I didnā€™t know how to maintain, like faucet aerators, cleaning sink overflow, water heater maintainance, etc. all included in the annual plan.I will be getting the heater check up thru them, and I know I can rely on them. Strongly recommended.This review seems overwhelminglyk positive, but I did not get any service or freebies from leaving this review. I just liked them.

  • Review 103 (2024-10-31 - Rating: 5)

    Bryce was our tech and he did a great job! Very professional and thorough, I would highly recommend and use them again.

  • Review 104 (2024-08-16 - Rating: 5)

    Been a customer for several years and BillyGo has never let me down, from scheduling to professionalism all top notch and a pleasure to do business with. Rhett is a super customer focused. Keep up the great work.

  • Review 105 (2024-12-19 - Rating: 5)

    Andreas Was amazing and super curtious was super thorough. Would absolutely use Billy GO again. Thank you Andreas for your time with us.

  • Review 106 (2024-10-22 - Rating: 5)

    I had a great experience with Matthew, he is very knowledgeable and experienced with his work that feel like thank God i am in a good hand.he explain everything and showering you with info. Such a polite and professional person!Thank you Matthew šŸ™

  • Review 107 (2024-08-21 - Rating: 5)

    I HIGHLY recommend BillyGo for both plumbing and HVAC. We had several issues in our home over the last week, and each employee that came to the house was exceptional! Friendly, honest, professional, knowledgeable, not to mention quick response! Specifically, Rhett, Blake, Octavio (and his helpers), and Justin. I canā€™t say enough great things. Donā€™t look any further. This is a company and a team you can trust!Update: Keith came out to help with some plumbing issues and was great! I continue to be impressed with the Billy Go team!!

  • Review 108 (2024-10-10 - Rating: 5)

    Jordan was incredibly knowledgeable and explained why and what needed to be done with my AC system. Couldnā€™t recommend him more!! Iā€™ve used other HVAC companies before, but this was the first time I felt like they cared and really wanted to help. If I could rate this 6 stars instead of 5 I would!

  • Review 109 (2024-08-13 - Rating: 5)

    I had a leak in my house March last year and didnā€™t know it could have been covered by insurance and just recently found out. I contacted them to get receipt to process my claim and they have everything including photos. The lady who answered the phone had the best customer service ever assisting with getting me access to my account and sending me what I needed. Thank you! Most of all they did a fantastic job on my leak with a lifetime warranty. I highly recommend this company.

  • Review 110 (2024-10-06 - Rating: 5)

    Marco was amazing, helped me out immensely while keeping a good conversation. I would be more than happy to have him out again to get the plumbing back up to par. Thanks again!

  • Review 111 (2024-08-19 - Rating: 5)

    Invoice 7108773-Tech Marco Vasquez. Cleared block pedestal sink line that had two areas of blockage. Quick and on time, left area clean as if there were no prior problems. I would use them again!

  • Review 112 (2024-08-01 - Rating: 5)

    We recently had the pleasure of working with Jordon W from Billy Go on getting a new heating and cooling system. He was very professional from start to finish on providing the different options. The installers were punctual, courteous and the worked hard to ensure the process went smoothly and efficiently without leaving the area messy.

  • Review 113 (2024-10-25 - Rating: 5)

    We use BillyGo again this time for our water heater. They had Matthew come out to flush it and he didnt wonderful job even replaced a part that was faulty. Thank you again BillyGo and Matthew!!

  • Review 114 (2024-12-06 - Rating: 5)

    Marco did an excellent job coordinating, managing, and installing my new water line. I found him very friendly, personable, and professional. Marco went above and beyond all my expectations to ensure a smooth and issue free installation. Marco is truly a valued asset to BillyGo Plumbing and I will indeed contact BillyGo on any other future plumbing or HVAC needs.

  • Review 115 (2024-11-22 - Rating: 5)

    At first when I called to make an appointment, I thought they were going send out someone to do the repair but they sent out someone to assess the problem and he scheduled a repair team to come and do the repairs, overall Iā€™m pleased with the results, just glad it was under warranty, very pleased.

  • Review 116 (2024-11-13 - Rating: 5)

    BillyGO acquired Master Tech, the company that installed a new HVAC system for us in July. When we turned on the heater for the first time, we received an alarm. We called BillyGO and received same day service. Both the service tech and front office were great.

  • Review 117 (2024-08-29 - Rating: 5)

    Quan Pham and his team from BillyGo were exceptionally courteous and professional. They arrived on time, answered all my questions, outlined and explained each piece of the work that I needed, and provided excellent service. The prices from BillyGo were fair and reasonable. I highly recommend this company.

  • Review 118 (2024-09-21 - Rating: 5)

    BillyGO is the best HVAC and plumbing company out there. They are at your house within 2 hours of you calling! Asbel is an amazing technician and knew exactly what it was and had the replacement parts with him! You wonā€™t ever go wrong with BillyGO!!

  • Review 119 (2024-08-27 - Rating: 5)

    This is my 3rd time using BillyGo and Iā€™ve been so happy! I donā€™t write reviews normally but technician Bryce Jones his been wonderful very knowledgeable and trying to save money however he can by giving you options, aside a job that was done by a different company 3 years ago and took them 3 hs and a big mess, took Mr Jones 20 minutes. I love that BillyGo has no service charges ( like most companies) and I love that 3 times I call them 3 times they were here in less than 1 hour.I highly recommend BillyGo

  • Review 120 (2024-10-08 - Rating: 5)

    Britton assisted us with an HVAC system checkup. Always an excellent experience. He is knowledgeable and professional, and we will continue to call on billyGO for our home service needs.

  • Review 121 (2024-07-31 - Rating: 5)

    Rhett Martincevic provided 5 star plumbing service! He quickly recognized a plumbing problem was actually due to an electrical problem and fixed this immediately at no cost. He also identified an exterior faucet leak we were unaware of and remedied this at low cost same-day! Very pleased with his expertise and solutions provided!

  • Review 122 (2024-11-04 - Rating: 5)

    Billygo was recommended to me for an outside leak ,they were so quick to respond. Matthew found the problem under the slab it was the cold water pipe, having had the hot water pipe go two years ago this was dealt with so efficiently by the two men who finished the workI will recommend too everyone , they are in Grapevine

  • Review 123 (2024-06-27 - Rating: 5)

    Andres from Billy go is the plumber who helped us fixing few plumbing issues. He is very knowledgeable and efficient. He gave me honest advices and he did his job great. I will recommend Andre and Billy go.

  • Review 124 (2024-08-18 - Rating: 5)

    Marco was terrific at explaining the work he was doing and giving us our options without feeling any pressure. Amazing to get our clog cleaned out on a Sunday, too!

  • Review 125 (2024-11-27 - Rating: 5)

    Michael was great, helped us quickly and was very friendly. We love using Billygo they always are amazing!

  • Review 126 (2024-12-07 - Rating: 5)

    Asbel was very thorough and explained everything in detail. I appreciate his hard work and honest on the work done on my mini-split.

  • Review 127 (2024-09-24 - Rating: 5)

    Keith from BilliyGo Air Condtioning was very courteous & professional.He explained in detail what he was going to do to fix my air conditioner.He showed up on time & fixed my air conditioner in no time.Was very happy with their service!

  • Review 128 (2024-12-10 - Rating: 5)

    Michael S. was great at outlining my HVAC repair options. Was able to repair in a timely manner. Appreciated his expertise.

  • Review 129 (2024-10-15 - Rating: 5)

    After our foundation was fixed olshan sent Billygo to run the hydrostatic test. They were very thorough and kept me informed of everything. They replaced our cleanouts and did a great job too.

  • Review 130 (2025-01-01 - Rating: 5)

    Andrew was professional got to work, fixed the leaking faucet within the same time he promised. Have you recommended?

  • Review 131 (2024-06-14 - Rating: 5)

    First time using this company. Very professional, they let me know that they were running a little late. Walked through all the possible resolutions to my issue and priced all options upfront.Rhett was knowledgeable on the RO system and had all components checked out to figure that the issue was with the new tank. Hoping that his diagnosis of changing the tank out resolves the issue once I am able to replace it. Will definitely recommend.

  • Review 132 (2024-09-01 - Rating: 5)

    Marco is a great person. He walked me through every step. He made sure I understood what was going on with what his work and my drainage issues..

  • Review 133 (2024-07-12 - Rating: 5)

    Couldnā€™t be happier with Bryce. Our downstairs started flooding at 11:30pm and did not stop until around 2pm the following day. Our landlord/owner refused services and would not call a 24 hr plumber. After waiting until 2pm the next day, at a total of about 14 hours, he finally called Billy Go. Bryce showed up like an angel from above. He was kind, helpful, great at mediating between owner and tenants. He was able to find a fix within a few hours and give detailed recommendations of next steps. He truly was the epitome of how a person of service should be in a stressful situation. Trust him fully and will use him and Billy Go for anything in the future.

  • Review 134 (2024-11-09 - Rating: 5)

    Rhett was prompt, friendly, and very helpful in figuring out what was wrong with our DIY repair attempt. Highly recommend BillyGo to anyone needing help with plumbing issues!

  • Review 135 (2024-10-25 - Rating: 5)

    Great company and team. Matthew was Prompt, professional, communicative, and experienced.Hard to find a company so proficient and reliable, highly recommended!

  • Review 136 (2024-08-27 - Rating: 5)

    Marco Vasquez was amazing - he is so kind, personable, and great at his job! I would 10/10 recommend him and Billy go!

  • Review 137 (2024-10-09 - Rating: 5)

    Jordan did an incredible job installing my Google Nest Thermostats. Very courteous and even waited for me to arrive patiently as I was tied up in a meeting. BillyGo wins again.

  • Review 138 (2024-12-12 - Rating: 5)

    Rhett was great and provided excellent customer service. Happy to have him come back out any time!

  • Review 139 (2024-10-21 - Rating: 5)

    Britton was quick, efficient and informative. Got my AC back up and running, answered all my questions and overall had a great experience. 10/10 would recommend!

  • Review 140 (2024-12-16 - Rating: 5)

    Carlos was the first plumber in 5 years to unclog the sewer line w/o pulling an interior stool. Big Kudos for his skills with using a camera

  • Review 141 (2024-10-05 - Rating: 4)

    I highly recommend billyGo for HVAC and heating services! They were incredibly honest, on time, and affordable. Itā€™s hard to find a company these days that checks all the boxes, but billyGo does. Troy explained everything clearly, and there were no hidden fees or surprises. The professionalism and punctuality really stood out. If youā€™re looking for reliable and trustworthy service, billyGo is definitely the way to go!

  • Review 142 (2024-10-31 - Rating: 5)

    This guy named Michael is so professional. He was able to diagnose and fix a problem with my ac which the warranty company had failed to do. He saved me a bunch of money which the warranty company was asking me to fork out of pocket.

  • Review 143 (2024-08-12 - Rating: 5)

    Bryce did a phenomenal job, was very thorough and transparent. Appreciated the quick service and resolution. Absolutely my go to plumbing company moving forward

  • Review 144 (2024-12-05 - Rating: 5)

    Marco did a great job helping us with our plumbing issues. He is very personable and respectful

  • Review 145 (2024-10-24 - Rating: 5)

    Though the cost of the repair was higher than I expected, Andres was very courteous and carefully explained everything to me. He finished the job quickly and efficiently.

  • Review 146 (2024-04-15 - Rating: 5)

    My first experience using billyGo for plumbing service, and I have to say I was very impressed by the character and professionalism of Marco my plumber. He was prompt and courteous very helpful and honest. What a refreshing blessing to meet a service provider who actually cares about the client, the job and all he represents. Not often you find a man of integrity and faith willing to serve others anymore. Thanks so much!

  • Review 147 (2024-12-03 - Rating: 5)

    Quan and BillyGO did a great job. Quan was easy to talk to, knowledgeable and very personable. Iā€™d definitely use and recommend them againšŸ˜Š

  • Review 148 (2024-11-13 - Rating: 5)

    They came out as soon as they were available, were extremely knowledgeable, helpful and thorough! Highly recommend and would definitely use their services again in the future.

  • Review 149 (2024-09-16 - Rating: 5)

    Marco unclogged our kitchen sink plumbing and gave us very good advice on how to keep our plumbing running smooth. We really appreciate his help and cant recommend him enough!

  • Review 150 (2024-08-11 - Rating: 5)

    Asbel was a life saver for us this morning getting our AC back up and running. He was fast, courteous, and thoroughly explained the steps he needed to take to get us up and running. He even gave a few troubleshooting tips that we can use to keep us cool. Asbel is awesome!

  • Review 151 (2024-08-05 - Rating: 5)

    Keith Morris from Billy Go Plumbing came and fixed our plumbing problem. He did a great job. Highly recommend Billy Go.

  • Review 152 (2024-12-27 - Rating: 5)

    BillyGo plumbing helped with stopped up sewer lines, fast and reliable. Keith is your man to call! Thank you!

  • Review 153 (2024-07-09 - Rating: 5)

    Using BiillyGo now for all our plumbing needs. Marco Vazquez was here today, very professional, knowledgeable, and helpful.A company you can trust ā€¦ and I love how easy it is to schedule and see previous history on your account site. So organized.

  • Review 154 (2024-12-11 - Rating: 5)

    Rhett did a descale on my tankless water heater. He was on time, professional and answered all my questions. Great service!

  • Review 155 (2024-07-15 - Rating: 5)

    Greg P. is a perfect example of professionalism, someone who is customer service oriented with strong work ethics. He takes the time to ask questions to understand what is going in your home, does not rush necessary procedures like testing your plumbing system, understands your concerns, in order to get accurate results, and explains fully all test findings. I highly recommend Greg to anyone needing a professional plumber who takes the time and puts in the work effort to give an honest assessment of your possible plumbing issues. Thank you Greg.

  • Review 156 (2024-12-19 - Rating: 5)

    Great plumbers with a lot of expertise and professionalism! So far have never failed me. Marco is great!

  • Review 157 (2024-11-12 - Rating: 5)

    Was very pleased with Troyā€™s professionalism and efficiency. He offered us various options to get our 28 year old furnace back to running safely!

  • Review 158 (2024-11-27 - Rating: 5)

    I would definitely recommend BillyGO Plumming and Airconditioning. My technicians name was Matthew. He was professional and knowledgeable. This is a GOOD COMPANY!

  • Review 159 (2024-11-15 - Rating: 5)

    Great company, I will continue to use their recommended products and services for years to come. Terrific crew all the way around!

  • Review 160 (2024-10-14 - Rating: 5)

    Appointment made a Sunday for Monday morning. Confirmed at 7:30am. Technician was there at 8am. He did a great job and went even over what was expected

  • Review 161 (2024-10-08 - Rating: 5)

    Troy Bentley was on time, got my problem solved quickly and gave a very thorough explanation of what was wrong.Troy has been my go to guy for the last 3 years, before with Mastertech and now with Billy Go. As always, it was a pleasure to work with Troy.

  • Review 162 (2025-01-04 - Rating: 5)

    On time, and knowledgeable. Highly recommend Rhett for superior service work. Go team!

  • Review 163 (2024-12-04 - Rating: 5)

    Bryce Jones is an excellent licensed plumber and informed me about the processes, answered my questions and provided quote. I will request Bryce on my next call.

  • Review 164 (2024-09-04 - Rating: 5)

    Chris was great to work with. Very knowledgeable, professional, and completed the job very quickly. Will use again. I highly recommend him.

  • Review 165 (2024-10-19 - Rating: 5)

    Rhett gave me an excellent service and he spent lots of time with me for explaining things. He is an awesome technician.

  • Review 166 (2024-12-18 - Rating: 5)

    Caleb was Honest and for sure the real deal. On everything he told me. Polite and respectful.

  • Review 167 (2024-06-24 - Rating: 5)

    BillyGO ensured I knew their technician, Matthew, was on the way. He was on time and very professional as well as attentive to any household issues. He has 25 years of experience and did a difficult job very well. I will always call on them for any future plumbing issues.

  • Review 168 (2024-12-05 - Rating: 4)

    Technician Britton is always pleasant to work with, takes time to explain the work to be performed, and makes sure our systems are running properly.

  • Review 169 (2024-06-29 - Rating: 5)

    Rhett came over to diagnose our water heater. He was awesome; very nice and professional! He also spot a problem with our AC system that we hadnt noticed! Highly recommend!

  • Review 170 (2024-11-27 - Rating: 5)

    Service was great. Tech explained everything that was going on and why. All around great experience from initial contact to completed service.

  • Review 171 (2024-08-24 - Rating: 5)

    Rhett was highly responsive, knowledgeable and helpful in resolving an unexpected issue on a relatively new tankless heater. I would highly recommend this company and technician after this very positive experience in resolving a critical home issue involving a malfunctioning water heater.

  • Review 172 (2024-10-16 - Rating: 5)

    Rhett did an excellent job helping me out with my kitchen faucet repair today. Very professional and answered any questions I had!!

  • Review 173 (2024-10-31 - Rating: 5)

    Greg was excellent! Very professional and personable. It was a pleasure working with him and talking through what to expect with the cleanout replacement. I must say everyone I came in contact with was super helpful and responsive.

  • Review 174 (2024-04-26 - Rating: 5)

    The Billy Go Technician Richard Gonzalez just completed the job of replacing my emergency house shut off and fixing the leaky pipe.He and his team member did an excellent job. They were very professional. They work extremely hard. They were very informative and kind. I am very pleased with the work they did.In fact, from the moment I submitted a request on Tuesday afternoon, I have had a great experience in a stressful situation. All the people that I spoke to on the phone, Bryce Jones and the team that did the dirty and hard work represented your company with great pride.

  • Review 175 (2024-11-02 - Rating: 5)

    Rhett was amazing and very polite. Very thoughtful as he even wore booties considering the new flooring. Thank you Rhett!

  • Review 176 (2024-08-25 - Rating: 5)

    Marco did an amazing job fixing my sink. He was very respectful and gave good tips on how I can keep my sink working properly.

  • Review 177 (2024-06-26 - Rating: 5)

    After reading some BillyGO reviews, I was hoping that Marco would be assigned and he was. He was terrific from the time he put the dust covers on his shoes when he came in until the time he left after resolving our drainage issue. He was informative and had the skills to go with knowledge. If needed in the future, I hope he is assigned then. Thank you Marco!

  • Review 178 (2024-09-13 - Rating: 5)

    Thank you Keith Morris for the exceptional customer service!!! Repairs were made fast! Extremely professional and answered all questions and concerns I had. 10/10

  • Review 179 (2024-06-24 - Rating: 5)

    Asbel Lopez is a phenomenal HVAC technician who went above and beyond when installing our Lennox S40 thermostat.Not only did he do an amazing professional job, but he took the time to flawlessly explain how the system works, how itā€™s connected and even reviewed the inner workings of how the system communicates, so that we would know what to look for if there was ever an issue.If youā€™re not booking with Asbel or BillyGo, then Go somewhere else. 10/5 stars.Outstanding Service.

  • Review 180 (2024-06-19 - Rating: 5)

    I cant say enough great things about everyone at this company! Matthew Mathis and the rest of the team that helped me with the broken sewage line issue under my home were all so professional and respectful of my home! Their communication was 5 stars, from setting the appointment, to following up after the service... and Matthew was so great at explaining to me what was happening under my home, through a very stressful situation. I had 4 other plumbers come out to give estimates and no one else was willing to take on the job as they were. And they offer member discounts on their pricing. They went above and beyond! If you need a plumbing company call them today!

  • Review 181 (2024-07-01 - Rating: 5)

    Marco is awith BiilyGo Plumbing is an excellent plumber! He gave clear information on the problems with our condensation pipe and our drain pipe. In addition, he guided us on how to avoid problems with these pipes in the future. No hard sells. On time, helpful, and professional. We will use BillyGo and Marco again with all future plumbing needs.

  • Review 182 (2024-10-08 - Rating: 5)

    Troy Bentley provided a great annual inspection of my heating system with recommendations for improved efficiency. Would recommend billyGO!

  • Review 183 (2024-08-18 - Rating: 5)

    Marco did a great job and answered any questions we had. Our bathroom sink is like brand new!

  • Review 184 (2024-06-23 - Rating: 5)

    Great service and very straightforward. Came earlier than what the appointment time was on a Sunday. Which was great since we had no hot water. Marco was professional and was honest about what we needed and might need in the future. Thank you.

  • Review 185 (2024-05-01 - Rating: 5)

    Jordan W. was outstanding! I will highly recommend my friends, family, neighbors and customers to Jordan at BillyGo for all their AC needs. Jordan is the best of the best. Honest, trustworthy, hard working, uses time effectively, knowledgeable and great positive attitude. You can tell he takes pride in his work and cares.

  • Review 186 (2024-06-24 - Rating: 5)

    Marco was very friendly and professional. He was very patient and answered all our questions. Left us very comfortable and trusting to have our work completed tomorrow. A+ MarcoKeep up the great work

  • Review 187 (2024-12-02 - Rating: 5)

    Jordan is a complete pro! Trustworthy and good worker. Polite! Clean! Great experience !

  • Review 188 (2024-10-18 - Rating: 5)

    Dylan Moya is very intelligent and most courteous. He is an important asset to BillyGo and his work for me was exemplary

  • Review 189 (2024-07-01 - Rating: 5)

    Thank you so much Mr. Asbel Lopez for your thorough survey, inspection, and full servicing to help repair and ensure proper cooling for our home!!! My four sweet kitties as well as the rest of the family truly appreciate it immensely!!! Thanks to my ongoing membership, they were able to dispatch Mr. Asbel as soon as possible so that I wouldnt have to wait until 3 days later for the next available appointment (shout out to Mrs. Katrina the customer support representative that was so friendly and helpful)!!! By Sunday 6pm everything was back to better than normal!!! Thank you BillyGO Team!!! šŸ¤ šŸ˜ŽšŸ¤—šŸŒŸšŸ†

  • Review 190 (2024-12-14 - Rating: 5)

    Rhett was awesome and attentive with the plumbing issues and gave good information and fixed the issue quickly. Thank you so much!!

  • Review 191 (2024-11-13 - Rating: 5)

    Rhett did a great job! He was super nice and thorough unclogging our kitchen sink

  • Review 192 (2024-04-03 - Rating: 5)

    Our AC technician Ryan with BillGo was THE BEST! The time he spent inspecting our units, providing photos, and explaining his analysis was so appreciated. He was friendly, knowledgeable and gave us options moving forward. Excellent customer service is rare these days, and Ryan definitely went above and beyond!

  • Review 193 (2024-06-12 - Rating: 5)

    This company is a great company and their tech Justin Campbell makes their company great!I want this man to be the only one coming to my home. He is honest, thorough, and wants to do a fantastic job.His motto is, ā€œdo it right the first time and check and recheck your work before leaving a jobā€.That is why I will use Billy Go a/c for all my A/C needs as long as I get Justin Campbell as my tech!He deserves a raise.

  • Review 194 (2024-07-01 - Rating: 5)

    Billy Go was just at my house. The technician was very professional and quickly diagnosed the problem. Because the repair involved the sprinkler system, he recommended that I contact a sprinkler repair company because the repair would be cheaper ! The estimate was no charge, as promised. I couldnā€™t be happier !

Similar Organizations