Comfort Experts Inc.
Located in Granbury, Texas
Address: 1951 Acton Hwy, Granbury, TX 76049, United States
Phone: +1 817-341-5143
Rating: 4.8
Services
- Identifies as veteran-owned
- Online estimates
- On-site services
- Wheelchair-accessible car park
Categories
- Electrician
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- Furnace repair service
- Heating contractor
- Hot water system supplier
- HVAC contractor
- Plumber
- Solar energy equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-20 - Rating: 5)
Cody was very informative about the process And did a great job on explaining the process and steps that he would be taking while doing the Annual tuneup on my system he was very respectful and made sure everything was picked up and cleaned up before leaving. Thanks for another year of great service. -
Review 2 (2024-09-26 - Rating: 5)
Cody Brooks , Not only was he extremely nice and polite but he also took his time and did a very thorough job . Definitely a reassurance that I picked the right company for my air conditioning unit. -
Review 3 (2024-11-01 - Rating: 5)
Tech Alex was yet another example of the outstanding personnel that Comfort Experts bring on board to provide outstanding service to their customers. He was on time and kept me well informed about the progression of the work to be done. I observed that he took no breaks or lunch, just worked. When done he walked me through the entire process. He gets an 5 star plus. Truly a great asset to the company.Good day and a better tomorrow. -
Review 4 (2024-12-18 - Rating: 5)
He was nice and explained everything. There was a question about the price for today. He honored the price the office told me.I guess I misunderstood exactly what a clean out is. I thought your company would run a snake to do a clean out. I was told that would be $270.00.So a little frustrated with that.Cost me $89.00 to have a guy pull hair out of my bath tub drain!So again your tech was great, but not happy with the overall situation. -
Review 5 (2024-09-24 - Rating: 5)
Very nice and honest person Im very satisfied with his service today we need people like him around us thank you comfort experts for having employees like Mark God bless you take care -
Review 6 (2024-09-19 - Rating: 5)
Always great service! From the receptionist to the AC specialist. Hunter took the time to thoroughly check and clean the unit and explained everything to me. He was very polite and professional. -
Review 7 (2024-09-20 - Rating: 5)
Comfort Experts and Cody were amazing and did our repair same day as the failure. The lady at the office was super helpful! -
Review 8 (2024-11-30 - Rating: 5)
Hobson HVAC or comfort specialist did a great job for me Justin the technician was totally excellent courteous young man very intelligent. I will recommend all my friends to use your services thank you so much. God bless yāall. -
Review 9 (2024-09-25 - Rating: 5)
Kellen was awesome. Highly Recomend this company and Kellen was great! Very professional and knowledgeable in his trade. Explained everything he was doing as he did it and gave me the information I needed to make my ac decisions. -
Review 10 (2024-10-24 - Rating: 5)
Both Ian and Wade from Comfort Air, heating, and plumbing did an exceptional outstanding job at my home plumbing. They are dedicated men who work to resolve myplumbing problems. I am very thankful for all that the two men did at my home. -
Review 11 (2025-01-06 - Rating: 5)
Toby was a wealth of information who took the time to fully explain the service. He was polite and very professional. Thank you -
Review 12 (2024-06-28 - Rating: 5)
Justin did an excellent job explaining everything, showed me pictures, answered all my questions and let me know what my options were. Then when he came back to do the work I had chosen he was very timely and again great at explanations letting me know what I needed to keep an eye on. Very professional, personable and thorough. Yo will like him. -
Review 13 (2024-07-20 - Rating: 5)
Joe and Mario did an amazing job. They were extremely kind and professional. They worked hard and ran me through all the things I needed to do to keep my unit in tip top shape. I would highly recommend them. Thank you Joe and Mario -
Review 14 (2024-11-25 - Rating: 5)
Kellen was absolutely amazing. He took his time thoroughly explained everything and got me up and going. I will use him again if the need ever arises -
Review 15 (2024-10-24 - Rating: 5)
Very experienced technician and was able to handle one of my issues immediately which was the most important one for the house. Moving the thermostat -
Review 16 (2024-10-29 - Rating: 5)
Great service once again from Kellen. He was quickly able to identify the problem and correct it. Great to be able to trust the service providers and Comfort Air. -
Review 17 (2024-08-23 - Rating: 5)
Kudos to Mark Watkins. Very professional and customer oriented. Explained my AC problem, the plan to repair, then replace, the broken part. When the replacement was a 2 day wait, Mark W made sure I had alternate cooling for those days. Before his final goodbye, Mark W verified all equipment was operating correctly. A great representative for your company. -
Review 18 (2024-07-09 - Rating: 5)
Keller was amazing. He was patient and efficient. The AC tune up was great. He also took the time to patiently explain what was going on with my unit and answered all of my questions. He also provided quotes for potential repairs down the road without being pushy. He was truly here to help. Keller was amazing! -
Review 19 (2024-10-25 - Rating: 5)
Kellen was very informative about our ac problem he went step by step on what was wrong told us what needed to be done. We will definitely be recommending this business to our friends. Kellen was absolutely amazing! -
Review 20 (2024-07-15 - Rating: 5)
I just want to say how pleased I was with the honesty that Mike gave me about my hvac system. I was very appreciative that he was able to come on a Sunday and check out my AC. He promptly showed up on time and was very cordial and sincere in all that he did. He gave me honest options on what to do for my situation. Thats a breath of fresh air to me! Thank you Mike and keep up the good work!! -
Review 21 (2024-09-05 - Rating: 5)
Kellen at Comfort Experts was knowledgeable and professional. He came promptly, answered all my questions, and gave us options. Our home is cool tonight!Thank you! -
Review 22 (2024-07-27 - Rating: 5)
Same day response when our heat pump stopped. Kellen M. was very courteous and knowledgeable, quickly got our A/C back up, cleaned it, and recommended an add-on part that improves power efficiency and reduces strain on other system components. He also inspected our water heater and the air handler, and identified some improvements for those as well. Ill have those done when he returns to service my home generator! Its nice to know a tech and company where professionalism and competance are still an important part of their service! -
Review 23 (2024-07-22 - Rating: 5)
Derek, the technician sent by Comfort Experts, was awesome. He was courteous, polite, professional, and very helpful for the situation we had. I would definitely recommend Comfort Experts and Derek in particular. Great job!! -
Review 24 (2024-08-05 - Rating: 5)
Garrett was the most professional HVAC technician I have experienced in my 45 years of home ownership. He shared more know with me than I would have ever expected. Informative, kind, polite, respectful and very customer-focused. -
Review 25 (2024-11-26 - Rating: 5)
Tyler S. was a wonderful plumber for my home. He took time to explain all the aspects to me as well improve the performance my plumbing. Thank you for sending him. -
Review 26 (2024-09-12 - Rating: 5)
I found Kellen, to be very knowledgeable, detailed and thorough at diagnosing the problem and solving the problem.Kellen is extremely capable and friendly.I highly recommend him for all your HVAC needs. -
Review 27 (2024-06-27 - Rating: 5)
I am very pleased in my experience with Comfort Experts. We have an old A/C unit that desperately needs replaced. I called yesterday to request an inspection and a quote on replacement and talked with Autumn. She set an appointment for the next day! With temperatures reaching 100, I had expected to wait a few days or into next week.As promised I got a text message this morning that Danny was on his way and he arrived early in the time frame promised.Danny discussed options and listened to our ideas and plans for our place. Both he and Autumn were very helpful and courteous, and good representatives of good company. -
Review 28 (2024-07-24 - Rating: 5)
I canāt say enough about the service men that came out today . I have gone 4 days without AC heat in Texas is rough I called at 8am and they were at my house by 1pm it didnāt take long to figure out the problem and having Mini Splits it can be tricky so thank you so much for your knowledge!!!! True customer care -
Review 29 (2024-07-11 - Rating: 5)
We received a text from the technician stating he was 20 minutes out. The technician pulled into the driveway, introduced himself and slipped on some booties over his boots. Came inside asked us what our issues were and how he could help.The technician went in the attic for the air handler and then outside. The technician called me out to explain to me what he thinks was happening with my unit. I donāt know anything about air conditioning units except when it doesnāt work it sucks. He was able to solve our issues. I would definitely Recommend Mark D. -
Review 30 (2024-10-24 - Rating: 5)
Mark was wonderful! Very respectful, patient with the kids home. Thorough with explaining everything, happy to answer all questions! 10/10! -
Review 31 (2024-06-27 - Rating: 5)
Mark was very helpful in answering all my questions and He was very thorough on his examination of every aspect he checked out; he even showed me how to shut off the power of the inside unit to see all the bacterial growth. I recommend him very highly. Thank you. -
Review 32 (2024-11-04 - Rating: 5)
Very nice gentleman and explained everything he was going to do before he started. Knocked before coming in and answered any question we had. Very knowledgeable and respectable. -
Review 33 (2024-12-04 - Rating: 5)
Conrad did a great job. I would be happy to have him do plumbing work for me again. He cleaned up when he finished. He was friendly and got the job done efficiently. I highly recommend Comfort Experts. -
Review 34 (2024-08-29 - Rating: 5)
Beverly answered our call and got someone out the same night to fix our AC. Our technician Justin showed up earlier than we we thought which was another blessing. He was very friendly and professional. We had a great experience with Justin and comfort experts!My wife said if she sent out Christmas cards Beverly and Justin would be on our Christmas card list as they came to our rescue on a hot Texas night getting our AC up and running again!! -
Review 35 (2025-01-06 - Rating: 5)
Justin was polite and professional during his time at my house. He was knowledgeable and gave the Heating/AC system a thorough check-up. -
Review 36 (2024-07-22 - Rating: 5)
Justin was the nicest and most professional young man. The service was wonderful. I would recommend this service to anyone in Granbury ask for Justin you will not be disappointed! -
Review 37 (2024-06-15 - Rating: 5)
Excellent service from Justin. A professional and personable employee who identified and corrected the issue quickly. He also advised me of some future maintenance that may be beneficial and showed me my options to have it taken care of. Customer service like this deserves to be recognized. Thanks again -
Review 38 (2024-07-20 - Rating: 5)
Many visits the last 10 years by Comfort Experts. Almost all have been exceptional. Very happy with their level of service and the staff and professionalism. -
Review 39 (2024-02-26 - Rating: 5)
Today we were blown away by our Comfort Expert technician Cody B. Outstanding customer service, and attention to detail!! Very professional and went above our expectations. Knowledgeable and thorough. Offered some great options that he thought would be helpful to us and got us on the advisor schedule while he was here. We have always been very pleased with the employees of Comfort Experts, but this fine man was just totally awesome. He deserves 10 stars. Thank you Cody for a wonderful experience today! -
Review 40 (2024-09-28 - Rating: 5)
As usual the techs are polite, helpful and super efficient. Iāve been a membership customer for about 7 years now and they take great care of us! -
Review 41 (2024-05-23 - Rating: 5)
We just had a great experience with Comfort experts. Derek came out and flushed our water heater and was very knowledgeable and answered all the plumbing questions I had! I highly recommend you request Derek Bryant at comfort experts. -
Review 42 (2024-05-07 - Rating: 5)
Awesome service! i called and a couple of hours later they were out. the tech was very knowledgeable about a/c units. he diagnosed and repaired my system within minutes. He was polite and professional. i was impressed by his ability to handle the problem so efficiently.i will call for service again from this company -
Review 43 (2024-09-18 - Rating: 5)
One of the best experiences of a service call for solving my plumbing problem on my house in the canyon creek subdivision, was referred to me by a friend and I will certainly recommend them for any house hold problems in the future š -
Review 44 (2024-07-12 - Rating: 5)
Cody was extremely polite and knowledgeable. Kept me informed throughout the visit. Completed the work to my satisfaction. -
Review 45 (2024-05-05 - Rating: 5)
First I would like share how professional our Tech Cody was. He completed all time up work in a timely manner and checked everything 100% After completion Cody covered his check list with us and shared pointers on how to keep our unit running like new. Thank you Cody for a job well done. We wish you well. -
Review 46 (2024-12-10 - Rating: 5)
Justin was very professional and efficient, would recommend Justin and Comfort Experts to anyone who needs them! -
Review 47 (2024-09-12 - Rating: 5)
We have used Comfort Experts for years and their technicians and service is wonderful. Highly recommend this company. -
Review 48 (2024-12-19 - Rating: 4)
Our technician was very professional and explained things in detail. Checked out all areas of AC system. -
Review 49 (2024-02-28 - Rating: 5)
Mark has been out before working on my unit after hours. He has been transparent and honest with me even providing me with options that were less expensive but higher risk to choose from. He never recommended the high risk always leading me to the smart choice but still offered the less expensive alternative. I highly recommend Mark and Comfort Experts. -
Review 50 (2024-03-19 - Rating: 5)
Your Technician Cody B was very knowledgeable, had great communication, and great customer service. Informed me of everything he did and took the time to review everything with me and answered all my questions. Great Job Comfort Experts. -
Review 51 (2024-07-01 - Rating: 5)
Justin was a very nice young man who knew what he was doing. Very polite, knowledgeable and explained everything in ways that even a child could understand. -
Review 52 (2024-05-16 - Rating: 5)
Ian was very courteous and worked hard to complete our work and ensure it was running as it should before he left thank you to him and all of the Hobson staff for taking care of us and our air conditioning needs!! Highly recommend them -
Review 53 (2023-07-18 - Rating: 5)
Mike arrived on time and was really attentive to the concerns I had regarding my system. He was able to complete my tune up and even make some suggestions to improve my ac performance further. He was very good at explaining why his recommendations would help and informed me that Comfort Experts offers the service. Its very helpful knowing not only my upgrade paths, but also a company that can make them happen. One thing I didnt know was how old my equipment was and he told me when it was put in and how long it is estimated to last. I also learned of the benefits to blown in insulation. Just as an added bonus, before he showed up I was sent a picture of him so I could know that the person on my doorstep was supposed to be there. I will definitely be recommending Mike and Comfort Experts to friends and family and will be calling upon them when I am ready to upgrade or repair my system. -
Review 54 (2024-07-16 - Rating: 5)
This contractor will actually show up the day he is supposed to! He explained everything so we could understand what the issue was and how to repair it! Strongly recommended! -
Review 55 (2024-03-16 - Rating: 5)
Tyler S spoke with me over the phone before coming out so I wouldnt be charged a service fee for the work I wanted done, as it was out of the range I was willing to pay. I appreciate the honesty and professionalism from Comfort Experts Inc! -
Review 56 (2023-07-25 - Rating: 5)
Technician arrived on time. He was professional, courteous and informative. The gentleman explained what was done and what I should do on a monthly basis to help keep my system running well. He did not try to hard-sell a brand new top of the line complete replacement! He showed the wear and tear in the system and gave me a general life-span expectancy for my system and a price range of base to excellent replacement cost. Tech also gave information on solar setup, like length of time to recoup cost. I can highly recommend this company and Dennis. -
Review 57 (2024-08-07 - Rating: 5)
Lisa got Mark D. to come out and diagnose problem and saved us money. So glad I have a Comfort Experts membership!!!! -
Review 58 (2023-11-15 - Rating: 5)
I was impressed with both Kellens and Shawn Houstons professionalism, and expertise as they inspected and turned up our Geo/Thermal heating/cooling systems. It was great to see their enthusiasm and desire to do a great job.I would welcome either of them back at any time to service our systems. -
Review 59 (2023-09-27 - Rating: 5)
My tech today was Dennis C. He is extremely knowledgeable and quick at fixing the problem. I appreciated his professionalism and courteous. His pleasant and confident manner made me secure in his ability to fix my AC problems. Iām so grateful that I found this company for my homeās needs. -
Review 60 (2024-09-12 - Rating: 5)
Mark was on time and friendly. He sent the quote that he made quickly also. -
Review 61 (2024-06-15 - Rating: 5)
The whole team was fast and professional. A big thanks to Kellen, Don Daniel and his crew. Great job from start to finish! -
Review 62 (2023-08-29 - Rating: 5)
Colby did an incredible job diagnosing a sudden issue with my ac unit. He came out quickly when I first reported the issue, then took his time diagnosing what turned out to be a tricky intermittent but ultimately minor problem.I appreciate the thoroughness Colby put in to address the problem and help me get my ac back in top shape!Itās service like this that I appreciate and will continue to call on Comfort Experts for my ac needs in the future! -
Review 63 (2024-12-13 - Rating: 5)
All three men , (Alex, Daniel, ? ) were very knowledgeable, very courteous, hardworkingā¦. They put a complicated system in our home , did a good job. I would recommend Comfort Experts! -
Review 64 (2024-10-31 - Rating: 5)
Knowledgeable and nice took his time finding the problem with my ac system. -
Review 65 (2023-09-18 - Rating: 5)
I scheduled my appt online. Comfort Experts reached out very quickly to schedule a tech. They communicated well leading up to the appt and Mr. Dennis showed up right no time. He was knowledgeable, hard working, and professional. I was very happy with my experience and will continue to use Comfort Experts for my home repairs. -
Review 66 (2023-12-28 - Rating: 4)
The technician provided several jobs at my home this year. Comfort Air, heating, and plumbing have provided several money-saving gadgets that have saved me money on my electricity bill, clean air with the UV gadget, and now a water miser to keep my pipes from freezing. My electricity bill never exceeded 150.00. All of these products have been a blessing to me. Thank you Mark and Comfort Air, for the heating, air conditioner, and plumbing services -
Review 67 (2023-05-22 - Rating: 5)
This time I had EddieHe was professional, courteous, very focused and competent. I felt safe and well taking care of. He answered all my questions. And was a true gentleman. Would recommend him to friends and relatives. He was on time. He did a wonderful job. -
Review 68 (2024-04-08 - Rating: 5)
Colby was fast and efficient. The trainee with him was friendly as well. They worked together to and made quick work of the task and cleaned up behind themselves. Thank you Hobson and God bless Colby and the trainee. -
Review 69 (2024-08-19 - Rating: 5)
Jerred was great. He explained everything, and helped us go over our options. -
Review 70 (2024-03-08 - Rating: 5)
Comfort Experts is always professional. Mike did a wonderful job and explain everything to be. He let me know what is needed to get better quality from my unit. I would recommend this company for all your heating and cooling. My a/c and heat is going strong for 7 years now. -
Review 71 (2024-07-12 - Rating: 5)
Jerred G arrived on time and and completed the work in a timely and efficient manner. Definitely recommend for future work. -
Review 72 (2024-12-21 - Rating: 5)
Justin Pennington did an excellent job & very thorough. Did things that havenāt been done before. He was very informative. -
Review 73 (2024-11-22 - Rating: 5)
Very polite knows the business .great service.Was punctual . -
Review 74 (2024-11-18 - Rating: 4)
This survey is for service provided on Margie Moores AC unit on 11/18/24. The unit was not cooling and the temperature was 80 degrees inside the house. Comfort Experts responded in a very timely manner and was able to resolve the issue quickly . The technician was very polite and professional. We are back on the road again and hopefully will not have any more breakdowns. -
Review 75 (2022-08-27 - Rating: 5)
Our appointment was set on a Sat. and called late that Fri. before cause our AC was not kicking on. They sent some one out that same night and it was repaired in that same visit. Extremely pleased with your visit! He was very thorough, quick to find the issue and fixed, also offered some suggested services and provided pricing. Very professional. Thank you so much! Our family was able to sleep so much better last night! -
Review 76 (2023-08-31 - Rating: 5)
Colby is a GEM. Intellectual, personable, thorough, and efficient. I appreciate Comfort Expert in many areas, and itās why Iāve stayed with them for many many years. Their monthly membership definitely pays itself off with the benefits you receive. Their office staff (Shay, I think? :) who Iāve worked with on repairs and replacements with multiple homes - is terrific. Friendly, helpful and kind. Three things you need to know about this company: 1) they will never push you on a sales pitch. They talk in clear numbers and no hidden surprises. 2) They are SKILLED. Iāve had units we NEEDED to keep running and they surpassed our expectationsā¦ and Iāve had new additions and features added and they were VERY knowledgeable. They know their stuff, require lots of trainings for their employees and it is clear bc they always have a thorough response when I have questions. Finally, 3) I like them. They are super friendly, honest, and I never feel nervous in my home whether itās a new person or one Iām familiar with. They always call ahead, send text reminders, including a picture of the technician who is on their way, so there are no surprises as to who is coming to your home.Colby was so knowledgeable and went over every detail - and I learned a lot. We are in the middle of a huge remodel, so I appreciate that my time isnāt wasted. Plus, my unit is shiny, (he literally waxed my outside unit during cleaning in my tune up :) and my confidence for my unitās performance in the winter months is high. Colby is a perfect example of the kind of excellent service I have always received from Comfort Experts! Thank you! -
Review 77 (2024-09-17 - Rating: 5)
Ian was very efficient and nice for the services. Went through everything with me on outage of unit. Very good customer service and great with explaining the information needed to fix unit. Great customer service, thank you! -
Review 78 (2024-04-03 - Rating: 5)
Wonderful experience! Customer service was on point. Explained clearly our options with no pressure. Loved the education focus versus sales focus. -
Review 79 (2024-09-04 - Rating: 5)
Friday night, big party coming, very efficient and prompt, also very informativeā¦.presto , drainage issue fixed -
Review 80 (2023-03-23 - Rating: 5)
Seriously the best AC guys ever! Mark and Cody were so thorough and professional, they went above and beyond to make sure my system was in great working order. They are very knowledgeable, and know what they are doing. Will definitely be using them again. 10 out of 10!! -
Review 81 (2023-10-21 - Rating: 5)
Justin was very professional & courteous i am long time customer and have only positive comments for everyone. Hobson has always worked around my schedule. Keep up the good work. Highly recommend hobson ac -
Review 82 (2023-03-18 - Rating: 5)
Weve been doing business with Comfort Experts since summer 2022. Joel has come to our home a few times for various things and is always very polite, professional, efficient and informative. Hes always answered any questions we have and given recommendations to issues that have occurred or may potentially occur. -
Review 83 (2023-11-04 - Rating: 5)
Tyler has completed work at my house before and so I expected excellent service and I wasnāt disappointed! Courteous, knowledgeable, professional and thorough. Thank you, Tyler! Thank you Comfort Experts for hiring and keeping such awesome employees! -
Review 84 (2025-01-08 - Rating: 5)
Alex dawson was professional and very knowledgeable on what he is working on he took my old system out and installed the whole complete package very professionally done his partner was awsome. Keep up the good work -
Review 85 (2024-09-25 - Rating: 5)
Nice guy. Knowledgeable. Good attitude. Answered all my questions -
Review 86 (2023-05-19 - Rating: 5)
We had to have these guys come out because our system was leaking. Mark W., Mark D., Alec, and Ian came out and they found the problem and fixed and it didnāt cost me an arm and a leg. These guys were respective, and didnāt try to upsale the repair. They found the problem and fixed it in a timely manner. They were just great guys all around. Would definitely recommend Comfort Experts. -
Review 87 (2024-08-01 - Rating: 5)
Rob was professional, knowledgeable and was patient answering all of my questions. -
Review 88 (2022-09-13 - Rating: 5)
Kellen was the tech that came out and it was a great experience. He was aware that I know only how to change my filter and stop to explain different parts of my system and how they work. I have used the company in the past and have had nothing but the best service from them. I will continue to use Comfort Experts in the future. Thank you Kellen! -
Review 89 (2024-03-29 - Rating: 5)
Mike was very professional and found the issues that needed repair. I was extremely pleased with his expertise. -
Review 90 (2024-05-23 - Rating: 5)
Cody was knowledgeable, efficient and extremely professional. He was able to resolve my issue with no hassle! -
Review 91 (2024-09-14 - Rating: 5)
Justin was very polite, knowledgeable and a great help!! Thank you !! JR Crouse -
Review 92 (2022-12-19 - Rating: 5)
We had issues with out outlets not wanting to work in one room. Brady came out and got everything working very fast. He was very informative and made sure all of my questions were answered. Would definitely use them again! -
Review 93 (2023-08-22 - Rating: 5)
Dennis responded to a service call for my A/C system. He diagnosed and fixed the problem quickly. And he also gave me some good tips on maintaining my system. Great service. -
Review 94 (2024-05-30 - Rating: 5)
Ian was great. Very professional and efficient.He got us up and running quickly and upgraded our system. -
Review 95 (2021-09-18 - Rating: 5)
The tech, Casey was awesome and knew his stuff. He is very friendly, polite and down to earth. He arrived around 7p( most techs are only available until 5p with other A/C services) and after diagnosing the problem, worked until the repair was complete( at 11PM!) and he was confident it was successful. He wanted to be sure he cleaned up and put everything back in its place. You could feel that he genuinely cares about people and takes pride in his work. But what really impressed me was after all was said and done, he just wanted to say goodnight to the owner ( she is an elderly client of mine with Alzheimers)- tell her it was nice meeting her and thanked us for using Comfort Experts. As a caregiver by profession, it means a lot to see true compassion for others. -
Review 96 (2023-06-15 - Rating: 5)
I have used another HVAC company for over 13 years. I had an issue with my air conditioning not cooling. I called and they were able to come out the next day. However I was not available so I had to schedule it for the day after. Kellum came out and looked over my entire system and told me everything that was wrong with it. He also showed me photographs of what my interior and exterior unit look like that were problems. My other company has never done that. He also showed me that my emergency drain pan had actually also started to rust out. So I would not have known that had he not shown that to me. I would recommend them and I was very happy with Kellum and my visit today -
Review 97 (2024-11-30 - Rating: 5)
Wade is great very professional and kind. -
Review 98 (2024-05-23 - Rating: 5)
Mark and Cody were our tech. Professional, knowledgeable, pinpointed the problems and showed me. Even though I work in the field of construction, he explained so well even someone who has no background would understand. Highly recommended -
Review 99 (2023-03-18 - Rating: 5)
Matt B. a great kid, very respectful, very knowledgeable, and fun to talk to! Unfortunately, I have a capacitor that is going out on my outside unit. Its obvious that Comport experts train their techs to sell a $25 item for $470 + dollars. I understand that you guys need to make money, but for real!? I said no so he called his boss and he was able to mark it down $200. It wasnt until i told him I could get the part for $10 and install it myself that he quit bothering me. Again, Matt B. is a great kid and will have a great career in HVAC, Its unfortunate that Comfort Experts are a bunch of thieving, snakes!!! I feel for the next person who doesnt know any better. -
Review 100 (2023-03-21 - Rating: 4)
Scheduling was off a little, but it was more office issue than tech. Very pleasant. We are getting quote from same company, but different department which means another appointment which stinks also, full tune-up not done at this visit. ?????Possibly due to our unit, but not sure. -
Review 101 (2023-02-27 - Rating: 5)
Mark arrived a few minutes early and after a quick chat got right to work. He kept us apprised of his findings as he ruled out possible problems. The problem was with a duel capacitor located in the outside unit. He demonstrated with an electrical device that our part was not working and promptly replaced the capacitor with one from his van. Service and parts were within range according to on-line sources; although the charge was closer to the high end. We now have cold air that was made possible by a prompt professional. -
Review 102 (2023-05-08 - Rating: 5)
Called on a Sunday evening and Comfort Experts sent out a service person before noon on Monday to repair my AC. Craig and his trainee were friendly and professional and quickly diagnosed and repaired the issue. Great service! -
Review 103 (2024-12-11 - Rating: 5)
Very informative. very nice. hard worker -
Review 104 (2021-09-11 - Rating: 5)
Tyler did a great job. He found we had a major system failure and would have to order multiple parts to repair it. We have a maintenance contract with them and the unit is still under warranty. He was able to do a temporary repair so we could at least have cooling while waiting. Tyler and Comfort Expert, in my opinion, went above and beyond to make sure we could stay cool/comfortable while waiting on the parts to be delivered. -
Review 105 (2022-07-19 - Rating: 5)
Brady was very professional he was very nice and helpful he helped me very much cooling my home with a small adjustment that several have missed in the past. I definitely will continue doing business with them. Highly recommend -
Review 106 (2017-07-11 - Rating: 4)
Comfort Experts was available when no one else was. They had a technician out on a service call in my area, when he was done with his customer he came my way. His inspection was quick and thorough, he was knowledgeable, he had the right size device in his van and was able to repair my A/C on the spot. I made this a four star as I wasnt aware I would be signing up for a service membership when we were done. The membership is a good deal if you expect to remain in your home, Im just not sure at this point that I will be. -
Review 107 (2024-05-27 - Rating: 5)
Daniel did an excellent job and explained everything that he was doing! My AC is running again! Thank you Daniel! -
Review 108 (2023-12-01 - Rating: 5)
Alex and Evan were excellent. They came prepared to work and knew exactly what to do. Very pleased with the service and the professionalism. -
Review 109 (2023-06-23 - Rating: 5)
What an employee they have there, knowledgeable well dressed informative. Better pay the guy heās a hot commodity in todayās market. Even though he gave me the news I did not want to hear, but was expecting it. He was very professional and explained it how we understood. Great job -
Review 110 (2014-06-30 - Rating: 5)
Dennis did a great job with my A/C tune up. He was pleasant, professional and courteous. He gave me some good information about my system and recommendations without any pressure. He can come back for my tune ups or service any time. I love doing business with Comfort Experts. -
Review 111 (2024-10-24 - Rating: 5)
Mark was absolutely awesome. He went above and beyond to get my dadās ac up and running. A+++++ -
Review 112 (2025-01-06 - Rating: 5)
Mark did a great job! -
Review 113 (2023-06-29 - Rating: 5)
Dennis was quick to get to my house which is about 15 miles South off Weatherford and he was coming from Abilene. It was a little difficult to find the right fuse box because I recently had Solar installed and my outside box was next to theirs and looked the same. He kept working until he figured it out. He then showed me the problem and it turned out that I just needed to buy a new fuse and was able to fix myself. Since my new home is a fixer-upper, Iāll no doubt be using them again in the future. -
Review 114 (2024-12-13 - Rating: 5)
Organized, efficient and knowledgeable technician. Polite and curteous as well.šš -
Review 115 (2023-06-17 - Rating: 5)
Joe and his team did a great job. Put in two HVAC units in less than 8 hours. Even came by after install to fix a bad breaker! Above and beyond! -
Review 116 (2023-03-31 - Rating: 5)
Javier is a true professional, he gave us a plumbing check up. He was quick efficient and recommended a few things to continue to keep our plumbing in great shape. -
Review 117 (2021-10-02 - Rating: 5)
We began using Comfort Experts around 2001 or 2002. The technicians have always been respectful and pleasant. They explain everything they are going to look at and what they find. We have had two units installed during the time we have been with them. Maintenance is performed each Spring and Fall. We are very happy with the company and feel comfortable having them in our home. -
Review 118 (2024-06-20 - Rating: 5)
So helpful and polite. I will be using Comfort Experts for all my AC needs. -
Review 119 (2024-09-28 - Rating: 5)
From AC, to plumbing, to electrical. Comfort Experts get it done. Thanks!! -
Review 120 (2020-07-21 - Rating: 4)
The service given to us was prompt, cordial and helpful. Tyler is a knowledgeable young man. He seemed very confident and his assessment of our concerns was satisfying.After searching our records, I discovered we had paid a service fee very few times in the 20 plus years we have been using Hobson. Even though this concern was unfounded and the fact that the service fee was well below the usual fee, we are not pleased with the respect and service we are receiving from the upper management of the company. -
Review 121 (2022-06-23 - Rating: 5)
I selected Comfort Experts Inc (aka Hobson HVAC) via Google reviews and I could not be happier. I was looking for a yearly tune-up/inspection on my two heat pump units. Hobson quoted me a summer special price that was at least 50-70% lower than anyone else I called. Kellen M. arrived on time per the scheduled appt. In todays world, its rare to find such a thorough, courteous, polite and respectful serviceman. Kellen worked for 3 hours in the Texas heat with a smile on his face and cheer in his heart. He went over every inch of both heat pumps and the air handlers, notifying me of what he was doing, why he was doing it and describing in detail what was good with my system and what needed to be addressed. When he found a defective capacitor on one of my units, he advised me of my options to have it replaced. Turned out the $500 part was under warranty and they were an authorized dealer for my unit, so it was essentially replaced for free! When Kellen finished, he emailed me a complete report with photos and a detailed invoice (so that I could receive the United Co-Op rebate for this service). Before he left, Kellen handed me a club membership application that Hobson offers but there was no pressure or hype whatsoever. He just handed me the form and briefly explained how it works. Overall, this was by far the best service Ive ever received for anything at my house. Cant recommend Hobson and especially Kellen enough. Thank you! -
Review 122 (2024-05-06 - Rating: 5)
Colby was very knowledgeable and patient. He answered all our questions in a very helpful way. -
Review 123 (2020-06-09 - Rating: 5)
Riley came earlier than we thought he could manage, which helped our schedule so much today. He did a thorough job inspecting all of our duct work, as well as the rest of our system. He gave honest, no-pressure recommendations, along with the actual cost for the services we chose. He really put our minds at ease and we are looking forward to working with this company to get our HVAC system working at peak efficiency. -
Review 124 (2024-09-12 - Rating: 5)
Tyler was great, did a good job, and was very helpful. -
Review 125 (2023-09-01 - Rating: 5)
Colby did a great job! Very professional and friendly. He did a thorough job explaining the repairs needed and why they were needed. -
Review 126 (2022-09-17 - Rating: 5)
While experiencing a/c issues and the home warranty service failed to even properly access the situation the claim was denied, I called Comfort experts/Hobson Air and they arrived within a couple of hours. The technician they sent , Dennis was very knowledgeable, straight to the point which is pretty refreshing now days. The system will require to be replaced unfortunately but I think at the end is going to be all good. -
Review 127 (2016-12-20 - Rating: 5)
I would like to let everyone know that I choose Comfort Experts for my annual maintenance of my heating unit. Recently I had Brian come to my house and he was professional and pleasant. Plus thorough in his work even made important suggestions about the type of filter I was using. I really felt like he was concerned and informative, So I will be recommending my friends to Comfort Experts for quality work they can count on. -
Review 128 (2021-09-01 - Rating: 5)
Ryan came last night after dark when our a/c had a power surge and quit. He was polite, fast at showing up, very patient with my multiple questions and solved our issue quickly. Have used Hobson for years and bought our a/c from them years ago. Good job Ryan. -
Review 129 (2016-07-18 - Rating: 5)
We had our a/c go out one night and this was the only company that we were able to reach at night. The scheduler was very nice and she had a tech to our home by 10am the next morning! The tech was dressed nicely, very professional and polite. He even wore booties on his shoes when he came into our home. They also have flat rates so there are no hidden fees. Highly recommend this company! -
Review 130 (2020-07-10 - Rating: 5)
Had an issue with a 3 year old Air conditioner. The electronic control board went out. They had to order the part and it was installed when it came in. Very pleased with the service. Communication is top notch, I was notified by email and text throughout the entire process. All the service technicians were knowledgeable and took the time to listen to me. Good company to deal with all the way around. -
Review 131 (2014-03-04 - Rating: 5)
Comfort Experts did a great job in taking care of us. Jenni was so polite and followed through to make sure I was scheduled at a convenient time. Johnny F showed up promptly and was thorough and polite and informative. We felt like they took good care of us and would definitely use them again. -
Review 132 (2014-03-05 - Rating: 5)
We just had a new system installed and so far things are working much more efficiently than our previous system. We havent had a chance to see a change in our bill, but the feel of the home is much more consistent and comfortable. The installers were friendly (and fun to speak with). They allowed me the freedom to ask questions throughout the process and even gave me time to work alongside them to patch holes, paint, and clean up in the closet space so that the new unit was installed in a fresh, clean space. -
Review 133 (2022-08-10 - Rating: 5)
Our Sewer pipe was backed up and leaking under the toilets.We needed service ASAP.Mark Watkins came out quickly and figured out where the backup was and got the sewer system flowing again.Thanks Mark!This is the second time he has helped us out late in the evening to get the problems solved.Mark is a great problem solver. -
Review 134 (2022-03-17 - Rating: 5)
Jordan was very professional. Thorough and knowledgeable. He offered to replace the filter for me while he was here and did In fact help above and beyond with the overflow drain. I highly recommend Comfort Experts. -
Review 135 (2020-07-11 - Rating: 5)
Connor and the young man doing hands on training with him were a pleasure to work with. They were responsive, helpful, knowledgeable, and honest! They explained well the UV bulb and capacitor saver and we appreciated their guidance! They got our system working quickly and well on what is proving to be a HOT day and reasonably! Strongly recommend Comfort Experts! -
Review 136 (2024-10-07 - Rating: 5)
Very professional and friendly. Arrived on time. Mark has always done a good job with my A/C and makes great recommendations. -
Review 137 (2024-05-01 - Rating: 5)
Mark provided great service, and was very thorough. Fixed a few problems, and got everything running good again. Thanks -
Review 138 (2014-02-25 - Rating: 5)
Lisa M was very helpful in getting my semi annual service check set up at a convenient time. Dennis C arrived in the time frame I was given and promptly got to work. Everything was great. He even changed out my filters for me. -
Review 139 (2017-07-07 - Rating: 5)
Ive had two interactions with Comfort Experts and both have been excellent! The first, my system went down on a wet, rainy day and within a few hours they were at my home working in the rain to get me up and running again. Brian was professional, knowledgeable and went to great lengths to keep my home clean as he came in and out. On my second interaction, I asked for a quote on a new system. They arrived within the specified time window, again taking great care to keep my home clean. They inspected my system and explained every option thoroughly without being pushy! While I chose not to get a new system at this time, when I do decide to do so this is the company that I will call! -
Review 140 (2024-10-15 - Rating: 5)
Kellen is an excellent worker. Wants to fix problems that are bugging you. Great work -
Review 141 (2024-10-30 - Rating: 5)
Kellen provided excellent customer service. -
Review 142 (2023-02-21 - Rating: 5)
Dennis was awesome. He showed up on time and was courteous and very helpful. He performed the job in a very timely manner and was very knowledgeable about my system. -
Review 143 (2023-11-19 - Rating: 5)
Pleasant and knew his job. Greeted me with a smile and did not try to force a sale on me. Courteous and listened to questions I had. -
Review 144 (2020-06-11 - Rating: 5)
I had a great experience with Comfort Experts...they took great care in not damaging my floors, walls ( my unit being replaced was upstairs and not easy to navigate) and even put on shoe covers coming in and out! All three of the men doing the job were polite, professional and kept a smile on their faces even though it was hot and tedious work. I would highly recommend Comfort Experts Inc. and will use them again when my two other units poop out on me!!! -
Review 145 (2020-06-15 - Rating: 5)
I really appreciated getting a text message with appointment details and a picture of my technician before he arrived. Ryan S. wore a mask, gloves, and booties, which is critical to my high-risk family members. He was very professional and kind to my elderly father who wanted to help but canāt. I totally recommend this company. -
Review 146 (2016-12-22 - Rating: 5)
Comfort Experts has been great to work with! This past August my heat pump died. Comfort Experts went above and beyond to get our new system installed very quickly, and even offered to loan me a couple of window units at no charge to keep us cool until the new system was installed. From the time I called them for service until our new system was installed was only 3 days!! Pretty darn fast for middle of 100 degree streak when every HVAC service provider is slammed and working 24x7 to keep up with demand! Thank you for a job well done! -
Review 147 (2016-04-15 - Rating: 5)
Our A/C quit called Comfort Experts it seemed like in a quick blink Dennis was here. He did everything possible for efficiency to help us. Explained problem & possible solutions. Top notch all the way! When he left the house was cool! Wore shoe protectors, nice, pleasant & helpful. Very pleased! -
Review 148 (2020-06-10 - Rating: 4)
Iām happy with the results. The technicians were polite and friendly, and worked around problems that came up, in particular hose length. A couple of suggestions that would make customers happy:1. When delays keep technicians over an hour past the appointment time and after text notification to the customer that theyāre on the way, it would be nice to tell the customer before they call to find out on their own.2. Insulation is inherently messy, so cleanup afterward is an issue. Buy vacuum cleaners for installation crews so they donāt have to get the customerās equipment.3. Most service professionals Iāve dealt with have some kind of cover for footwear while theyāre in the house. Adding that shows concern for the customerās home.Iām pleased with the overall experience, although it could have been better. Thanks for this opportunity. -
Review 149 (2024-05-24 - Rating: 5)
Our service tech was very professional! We were satisfied we our service. Our techs name was Mark. -
Review 150 (2024-11-19 - Rating: 5)
Service was great ,took his time . -
Review 151 (2023-09-22 - Rating: 5)
Brian joined us in dealing with an unhappy client. He promptly corrected a problem, offered a helpful suggestion and earned a customers respect. THAT is a pro!Thanks -
Review 152 (2019-10-04 - Rating: 5)
They were great! 4.5 hour complete new system. Completely satisfied, thank you for your help. They even financed me with no money down. I will always recommend from now on. So awesome, thank you!!!!! Had other companies but Hobson handled business, no problems. Again, thank you! -
Review 153 (2022-10-10 - Rating: 5)
The tech was Absolutely wonderful he replace a little wired for free for us and that was very nice of him we definitely will call again for preventive maintenance or if we need anything with the air conditioner or the heater -
Review 154 (2020-07-03 - Rating: 5)
Professional and friendly service. Phillip explained everything he was doing and alerted me to a bad capacitor. He even showed be the amperage readings to prove the capacitor was bad. The price of replacement was a bit hefty but thats no fault of Phillips. I would recommend Comfort Experts service to others. -
Review 155 (2014-04-04 - Rating: 5)
Trey and Travis installed our new heat pump/ac yesterday. It required a lot of work and creativity and the guys were up to the challenge. Thanks so much for the excellent job and for cleaning up so well. We really appreciate you both taking time to explain our new system and thermostat. -
Review 156 (2020-07-22 - Rating: 5)
I have been using Comfort Experts for years now and have had great service from them. Today our AC went out and they came out this evening got it up and running again. We are now happy. And living in Texas, you have to have your AC. -
Review 157 (2014-05-16 - Rating: 5)
I have been on a service plan with Comfort Experts for several years now and have never regretted signing up with them. It is very reassuring to have technicians checking your AC equipment several times a year and fixing components before they completely fail. Last year they replaced all the attic ducting which was very old and leaking. In the process of assessing the house air-flow they found that I needed one more exhaust vent. Our house now feels much more comfortable in the heat or cold than it ever did before. Very reliable group of people. They have never let me down. -
Review 158 (2024-02-20 - Rating: 5)
Derek was nice and gave several options on how to proceed with the repair of my leaking water heater. -
Review 159 (2017-07-25 - Rating: 5)
The technician was very professional and courteous. He advised me of several issues with my system, but did not try to use hard-sell tactics on me like so many other companies. Would definitely recommend Comfort Experts. -
Review 160 (2014-05-26 - Rating: 5)
Chad was able to assess the system quickly, ID the potential problem and fix the issue. He stayed as late as was needed to get the job done right. He also presented all services they offer and was not pushy about them which is why I purchased a service plan. Would recommend him to anyone who needs service. -
Review 161 (2021-11-23 - Rating: 5)
Brian and crew updated electric in our out building and installed mini split systems for my wifes soon to be work shop /studio. Brian and everyone who worked on the project were completely professional and very nice and knowledgeable and really went over and above the call. Thank you all for your help! -
Review 162 (2014-03-22 - Rating: 5)
Brian was Fantastic! Knowledgeable, honest and courteous. Our ill tempered dog didnt even bark at him.I would definitely recommend you have him service your system as well.David -
Review 163 (2015-05-22 - Rating: 5)
Very positive experience. Techs were courteous and vey informative as they progressed through their installation efforts. They were very courteous and very considerate of the cleanliness of our home and the area outside our home as they removed the old unit and installed the new one. They were on time WRT their stated start time and finished earlier than initially estimated. Not necessarily the norm for contractors in this area.We appreciated the overall effort. We will continue to request the use of contractors services. -
Review 164 (2019-10-02 - Rating: 5)
I had the pleasure of meeting Librian. He was profession, very kind and knowledgeable. He walked me through everything he was doing, and was very willing to help me. Fixed both my problems without hesitation. I would recommend him highly!! Heās a great asset to the company. Thanks, Librian!! -
Review 165 (2021-05-26 - Rating: 5)
Our tech (Casey) was awesome! He knew what he was talking about and was professional yet took the time to explain the little things. And the price was very affordable. Definitely recommend š -
Review 166 (2024-05-14 - Rating: 5)
He is positive, informative, friendly, and made me feel very positive about my decision. -
Review 167 (2023-07-10 - Rating: 5)
Dennis was very professional and polite. He was very informative and a pleasure to have service our a/c. It is a very fortunate person that answers their call! -
Review 168 (2020-07-03 - Rating: 5)
Lucas was great! Came in, figures out what was wrong, got our AC working again! Rockstar customer service from phone to in person. Have always been happy and continue to be with Comfort Experts! -
Review 169 (2023-09-14 - Rating: 5)
Mark was absolutely wonderful, he answered all my questions honestly and didnt sugar coat anything,(witch is refreshing ). -
Review 170 (2019-06-21 - Rating: 5)
Erica was our Service Tech, once again Comfort Experts comes to our rescue. When I called and spoke with Ashley she said a service tech would come tomorrow. Shortly after we were told Erica was on his way. Our unit is old but thank heavens itās been fixed again and cooling. -
Review 171 (2024-07-29 - Rating: 4)
Tyler, our plumber, was knowledgeable and most helpful in explaining what would be involved in my plumbing repair. He came and quoted my repair costs. I will be using him. -
Review 172 (2014-02-21 - Rating: 5)
Robert visited my house promptly at the scheduled time. His evaluation of my heating and cooling system was very thorough. He was very patient when he explained to me the shortcomings of my system. At no time did he try to sell me anything to rectify the deficiencies of my system. -
Review 173 (2014-05-15 - Rating: 5)
I would say I felt the service man seemed honest and efficient. Since my system did not need any work it is hard to say how good the repairs would be. I would try them again if I actually needed repair. This time I just got a Spring check-up. Nice folks. -
Review 174 (2016-12-19 - Rating: 5)
I was able to get my appointment scheduled earlier at a house I was selling, very supportive and helpful to accommodate me in a pinch. Will definitely use them again. Prices are reasonable and service is prompt. -
Review 175 (2014-05-29 - Rating: 5)
Ralph was very professional, seemed to know his business, and explained what hed observed. He made me feel my unit was serviced well and in good working order. I liked him and hope he services my unit again. -
Review 176 (2015-05-14 - Rating: 5)
I have used Comfort Experts, Inc. (Hobson) since we built our home in 1986. The service is excellent and the workmen are efficient and trustworthy. They offer services in addition to what is needed immediately but are not pushy. I am most pleased to recommend Comfort Experts to anyone who asks. -
Review 177 (2024-09-11 - Rating: 5)
Jarred was knowledgeable and explained everything very well. -
Review 178 (2024-08-19 - Rating: 5)
Great job š The team was quick and efficient. -
Review 179 (2019-03-14 - Rating: 5)
The personnel from the office to the individual who came out to do the work on my air conditioning system were very professional and courteous and knowledgeable. I signed a maintenance contract with them because I knew they would do a much better job than the old company did. -
Review 180 (2020-07-21 - Rating: 5)
Excellent service. Quick diagnosis and installed the part as soon as it arrived. He finished about 20 minutes ago and the temperature in the house has already dropped 2 points. YEA!!! Good service and pleasant disposition. -
Review 181 (2024-01-05 - Rating: 5)
Colby was excellent. Please send him every time. 10 stars if I could -
Review 182 (2023-08-03 - Rating: 5)
Dennis had our AC unit up and running in less than 10min ! Very satisfied especially on a 104Ā° day! -
Review 183 (2014-04-24 - Rating: 5)
Robert V and his technician went above and beyond what I expected out of this service. The did not rush through anything and found issues the last 2 AC companies missed completely! I will definitely be using them in the future to service my HVAC system! -
Review 184 (2023-12-06 - Rating: 5)
Colby and Mark were so nice and knowledgeable. I felt they had my best interest. -
Review 185 (2023-09-19 - Rating: 5)
They are so helpful and informative. They are polite and trying to help us find a solution to our energy needs and not just selling us a product. -
Review 186 (2017-07-06 - Rating: 5)
Great first experience. Brian, our tech, was friendly, prompt and knowledgeable. He ensured our old system was running as best as possible and have us no pressure options for the future. I will call CE in the future. -
Review 187 (2021-05-21 - Rating: 5)
Jose G was the technician that came out to install a new unit in my house and he was very professional very respectful and on time. He went through everything I need to know thoroughly and was very courteous of my home.