Plumb Pro
Located in Goose creek, South Carolina
Address: 111 A Lumber Ln, Goose Creek, SC 29445, United States
Phone: +1 843-940-7767
Rating: 4.8
Services
- Online estimates
- On-site services
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Repair services
- Gender-neutral toilets
- LGBTQ+ friendly
- Transgender safe space
- Credit cards
- Credit cards
- Free of charge street parking
- Free parking lot
- On-site parking
Categories
- Plumber
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-10-24 - Rating: 5)
This is my second time using Plumb Pro and I am very pleased with Jonathan. He was very knowledgeable & communicates very well. I am 72 and understood everything he was explaining to me so I really appreciate that! When I made my appointment originally I did not include sink instillation, but when he got there I asked him if he had time to do it and he was super nice about it, made sure he had time to do it and installed it for me. This was an overall great experience and I will continue to call them if needed. Thank you Jonathan!! -
Review 2 (2024-12-05 - Rating: 5)
Mathew was wonderful. He solved our gas fireplace issue in an instant and did a great job cleaning everything to make it work. He also let us know that he wouldn’t have suggested this had he not been aware of the consequences, and also let us know that we could be eligible for a discount on the services if things didn’t work out. Much appreciated, but everything worked out fine! -
Review 3 (2024-12-31 - Rating: 5)
They have done 2 services for us. Both times they came within one day of request. Today Justin was thorough and friendly. He explained options and gave us a reasonable proposal for proactive work with our polybutelene plumbing. He was in and out and neat. -
Review 4 (2024-09-15 - Rating: 5)
Kyle arrived earlier than scheduled and presented in a very professional and friendly manner. We discussed my service request and he proceeded to replace an old ice maker valve with a new quarter-turn ball valve recommended by Lowe’s. Made sure all faucets were bled well and not clogged once he turned the main water feed back on. He was very pleasant during the entire install and cleaned up after job completion. I would highly recommend him for future plumbing issues. EC Townsend -
Review 5 (2024-11-12 - Rating: 5)
I was so impressed with Kenny and Anthony from Plumb Pro. They called me when they were on their way, were very professional and within a few hours I had a new hot water heater. Their prices are very competitive and their service is exemplary. They got me a new hot water heater, installed it, towed away the old one and made sure everything was clean and tidy when they left. I have already told them that I will be having them back when I am ready for a new HVAC system. Thank you again for a great job. -
Review 6 (2024-11-19 - Rating: 5)
Absolutely fantastic experience with Plumb Pro. On Saturday, our first day of service, Matthew, our tech went above and beyond the call of duty to not only diagnosis the problem but took extra time to explain our options from replacing a hot water tank to changing to a tankless solution. The second day of our emergency hot water challenge, Matthew and Joe spent many long hours making the changeout for us. They did a spectacular installation and a detailed explanation of the work that was completed.I wholeheartedly recommend Plump Pro and Matthew for your plumbing needs. -
Review 7 (2024-11-14 - Rating: 5)
Joshua did an excellent job putting in my new faucet and pipes in my bathroom. I was very pleased with the work that he did. He knows his job and he explained to me everything that he did. I was a happy customer when he left. When ever I need plumbing work done, I will call plumb pro and ask for Joshua. I think I spell his name correctly. Thank you! -
Review 8 (2024-10-18 - Rating: 5)
Matthew was awesome, he was able to quickly identify our plumbing issues, and provided the needed solutions promptly. His professionalism and customer service is above and beyond others. Thank you so much Matthew, we look forward to using PlumbPro+ services again. We will also share our great experience with family and friends. -
Review 9 (2024-08-16 - Rating: 5)
We’ve had to call PlumbPro+ twice (2 different issues) and they were quick to respond, friendly, knowledgeable, cleaned up after themselves, and extremely easy to work with. In both situations they took the time to listen to our problem and answered all of our questions calmly and respectfully and boy did we have a lot! They got the job done quickly and most importantly they do it right the first time, never sacrificing quality. Highly recommended and they will be our first call should we run into any issues down the road.A huge thank you to Vinny, Wayne, Anthony, and Kenny for your patience and kindness. We appreciate the quality work performed! -
Review 10 (2024-11-08 - Rating: 5)
I just had a pretty ugly plumbing problem taken care of with Charles and Justin of Plumb Pro. They were great to work with! I have my peace of mind back now and no worries. Today they finished up and Bryan even came by to help! Great team! -
Review 11 (2024-09-22 - Rating: 5)
Jordan arrived at the time of my appointment, introduced himself and got to work on diagnosing the problem. He was professional, proficient and confident. It did not take long for him to figure out what was wrong. He explained everything to me and came up with a plan to fix it. We agreed and he got right to work to resolve the problem. It didnt take long for him to complete the job. Everything turned out well. He also cleaned up everything when he was done. Jordan is a number 1 employee of the company. -
Review 12 (2024-05-04 - Rating: 5)
This is my second time using Plumb Pro & they & their technicians are absolutely amazing!My Water Heater started leaking from the top where the hoses are & I needed a tech at my house ASAP! When I called their dispatcher at 1300 they informed me they would get someone out to my place between 1300-1700, once I hung up with them I got a call from their technician Joseph within 10 mins telling me he was on his way to my address, I informed him I was about 30 min away & he was fine waiting for me as he was only 15 mins away himself. Once I got there the tech immediately greeted me very kindly & introduced himself, I told him I would open my garage & let him check the WH himself, once opened he immediately went to work & noticed where the WH was leaking from the top in multiple places. After some testing he informed me the whole unit was bad. I asked for a quote for them to supply & install one & for me to supply one & them install it, after 10 minutes he came back with the quote & after talking options he informed me that the WH I currently have should be under warranty & he would call the company & see if he could get a replacement for me & save me $$$. After he hung up with Rheem he told me where to go to get a new one under warranty & that he would wait for me to get back & do the install for cheaper then the previous 2 options. Fast forward roughly an hour & I pulled up to my house with the new one in the back of my truck & the tech helped me unload it & got me back up & running within another hr. He was very knowledgeable & answered all my questions & overall this was a great experience on a Friday afternoon before the weekend started. Thank you Joseph & Plumb Pro for being there when I needed them & also for being so helpful when needed! -
Review 13 (2024-09-24 - Rating: 5)
Bryan with Plumb Pro was efficient and thorough. He took the time to make sure I understood what we were discussing. He arrived on time and did a survey of other plumbing related potential issues. I would highly recommend Bryan and Plumb Pro. -
Review 14 (2024-12-09 - Rating: 5)
We had an emergency water leak in our guest bathroom toilet . My neighbor recommended Plumb Pro as she had used them for a problem she had last year. She also recommended that we request technician ‘Kieth Halcomb’. I am so glad that I did! Kieth was awesome, very knowledgeable and professional. He had our problem corrected in no time. He also was very clean and neat . I really appreciated that and highly recommend Plumb Pro and Keith Halcomb for your plumbing needs. -
Review 15 (2024-11-02 - Rating: 5)
Had a leak under my sink and Justin was working at a house nearby. I approached him and he and I worked it out for him to come by my house next. He not only fixed the leak but addressed several other minor problems (major to me). Great young man, great sevice. I hope i wont need them but if I have any further problems the will be at the top of the list. -
Review 16 (2024-10-09 - Rating: 5)
Jonathan Condra with Plumb Pro was so professional and kind and knowledgeable!! He was able to bring a new toilet the very next day and install it. Cleaned up the job site and again very polite and professional! Will definitely call them again! Thank You! -
Review 17 (2024-11-19 - Rating: 5)
Had a major plumbing backup and called three companies before PlumbPro, two of which could resolve the issue, although one gave a hefty quote to replace my entire sewer line, and one of which couldn’t provide an estimate of when they would actually arrive. PlumbPro had the right equipment to fully and correctly identify the blockage and made repairs promptly, providing ample explanation and information (including watching the snake camera with them) along the way. The even identified an issue in the city sewer line close to mine that would cause continued problems without quick action and provided camera footage for me to show the city utility, who agreed to come asap. Very professional, kind, and responsive. Plumbing fixes of this nature are never cheap, but I do feel the price paid was fair, especially when compared to the first company’s estimate. Already scheduling with PlumbPro for an HVAC service, since they do that, too, and I am comfortable with their work. William came out for the HVAC, gave a reasonable quote for several much-needed repairs (that I requested, not bc he tried to upsell), and I have peace of mind moving forward with PlumbPro+. -
Review 18 (2024-11-04 - Rating: 5)
Another great experience with the folks at Plumb Pro. Matthew A. was the service tech for my semi-annual whole home check. I must say he is easily the most thorough, knowledgeable, and detail oriented technician I have worked with yet. He is meticulous in his processes, and was very patient with all of my stupid questions. Matthew went above and beyond during this check-up, even inspecting my well house and the external faucets; something no other tech has done. His efforts were instrumental in identifying system deficiencies and problems that, up to this point, existed without my knowledge. The repairs that are now getting made is helping me avoid an unforeseen catastrophe, and saving me thousands of dollars in after-the-fact repairs. I can’t be happier with the service I have received over the past couple of years. It is why I will continue to use Plumb Pro for all my plumbing needs. Thanks! -
Review 19 (2024-11-15 - Rating: 5)
PlumPro are the best. They came out very quickly when my gas had to be cut off due to a leak in one of the appliance connector to the gas line. Then came out and changed out the 30 year old pipes and connector to make my home safe. The men who came out were great and fast -
Review 20 (2024-08-13 - Rating: 5)
Wonderful experience! Speedy emergency call response on a Saturday. Repair work occurred on Tuesday - immediately after the part arrived Monday afternoon.William D. was prompt, texted before he came, polite, understanding, professional and was attentive to cleaning up any mess and ensuring all was in working order before he left. We were very impressed and so appreciated the wonderful customer service. -
Review 21 (2024-10-15 - Rating: 5)
William and Mike from Plumb Pro+ did a great job installing a new A/C drain for us when we discovered it was leaking under our home. They arrived early the very next morning, communicated the problem and the solution clearly and got the job done! Thank you Plumb Pro ! -
Review 22 (2024-05-08 - Rating: 5)
The Technicians (Kyle & Mike) arrived on time. Upon arriving they went over the work that was being performed and confirmed I was aware of all the steps necessary to complete the work.During the service both technicians were kind enough to answer questions about the products maintenance and performance.This is the 3rd major project/repair I have called Plumb Pro out for and each time the teams were professional and supportive of any questions I had as well as my wife and children.When it comes to Plumbing or HVAC needs, hands down Plumb Pro team will support any and all needs at a reasonable price as well as be kind enough to answer your kids questions 😊 -
Review 23 (2024-07-22 - Rating: 5)
Plumb Pro+ came out quick to diagnose an issue with my shower and fixed it within a few days. They could have come out even sooner but my schedule would not allow. Bryce did a great job and my shower has been working great -
Review 24 (2024-07-11 - Rating: 5)
Plumb Pro came highly recommended to me by Disaster Plus after a pipe burst in my laundry room. They were quick to respond to all my inquiries and were highly professional and efficient. They were also extra sweet to me since they had to begin work on my birthday. I especially want to shout out David, Wayne and Val for their excellent work! If I ever need a plumber again, Ill be calling Plumb Pro! -
Review 25 (2024-08-17 - Rating: 5)
Trouble came late Friday night and our call to Plumb Pro was the last of nearly six attempts. The on call staff was very helpful, kind, and reassuring.Jordan arrived well after midnight with a great smile and friendly handshake. He explained what our problem was and why it likely happened, worked quickly and presented the next steps.It might be corny to say, but being able to flush a toilet and to shower is a real blessing.We really appreciate Jordan and will not forget the assistance we received well after the day had ended.Thank you. -
Review 26 (2024-06-17 - Rating: 5)
Excellent! We heard water rushing in our walls at midnight on a Sunday. We do not have a shut off valve in the house and could not locate the valve at the road so we called several supposed 24/7 plumbers for emergency help. Plumb Pro was the ONLY one that called us back and sent a technician out within 30 min. Kyle was awesome! He showed true concern and a sense of urgency that gave me confidence that we were in good hands. Once he found the water shut off at the street Kyle was able to repair the problem quickly! He was very knowledgeable and explained the situation with our failing copper pipes very well. I will definitely recommend Plumb Pro to anyone who needs service. If all their technicians are as good as Kyle then I am confident this is an extraordinary company. -
Review 27 (2022-10-12 - Rating: 5)
Danny and his team are very hands on and I sent them some complex jobs around my property. They found some difficult to find parts and finished the work well, and are very professional while on site. Lots of attention to detail and the job done right. -
Review 28 (2024-07-25 - Rating: 5)
Bryan was punctual and very professional. He did a thorough inspection of all the plumbing and offered suggestions but I didnt feel pressured to do everything at once which I appreciated! He also did a great job fixing our toilet and leaving the area clean when he was finished. Thank you Bryan and Plumb Pro. -
Review 29 (2024-09-10 - Rating: 5)
Made a call for service at around eight oclock a night, two pros showed up the very next day in exactly the time frame that was discussed. Both were professional, and were able to keep me informed of what they were doing while still working diligently. PlumbPros were able to find a problem that multiple other plumbing/HVAC companies were unable to find OR had misdiagnosed. Thanks for the service and will absolutely recommend. -
Review 30 (2024-04-28 - Rating: 5)
I had a hose bib break off that was spraying water all over both inside and outside my home. I called Plumb Pro at about 2 in the afternoon on a Saturday and before 5pm that day Wayne had it fixed. The job involved cutting into the drywall from the inside. While the contract didn’t cover repair for the drywall, I thought Wayne did a good job putting back up the drywall he cut out making it easy enough for me to put the finishing touches on it. I can’t speak too much on the price since it was an emergency job, but considering the whole process from CALLING to repairing took less than three hours I’m satisfied. -
Review 31 (2024-08-20 - Rating: 5)
We are new to town and had a plumbing issue in our new house. A Plum Pro Plus commercial came on TV, so I contacted them. Justin came within hours and took care of everything. I can not over emphasize how amazing PPP and Justin are - professional, knowledgeable, and personable team from start to finish. Thank you! -
Review 32 (2024-08-13 - Rating: 5)
Charles and Brian did a great job flushing our tankless water heater and did a thorough inspection of our plumbing. They were on time, professional, and polite. They let us know what needed attention and werent pushy about it, which I appreciate. -
Review 33 (2024-07-24 - Rating: 5)
Fantastic job completed by Brian and his colleague. They were fast and thorough, plus cleaned up prior to leaving. Replaced a kitchen faucet and two toilets in under 2 hours. Definitely recommend and will use them for any future serviced! Thank you! -
Review 34 (2023-12-04 - Rating: 5)
Great customer service. Aubrey the plumber was very fast and thorough. He wasted no time and got the work done in under 30 minutes. Great job. -
Review 35 (2024-06-29 - Rating: 5)
Aubrey came out within minutes notice on a Saturday and fixed our water line. He is very knowledgeable, skillful, and extremely polite. Would refer him to anyone! We will be in touch when our water heater runs its course! Thanks again for your professionalism and couldn’t recommend Plumb Pro enough. -
Review 36 (2024-11-02 - Rating: 5)
Matthew was very knowledgeable about The Halo 5 whole house water filtration system.This product is far superior to a competitors unit I was considering.Highly recommend! -
Review 37 (2024-09-15 - Rating: 5)
Kyle was great! He came out at 9pm on a Saturday for a sewer main break and gave me much needed clarity on next steps to fix it. We will definitely be using them in the future! -
Review 38 (2024-10-18 - Rating: 5)
I am so grateful for the team at Plumb Pro +. Justin, Joe and Charles were efficient, professional, kind and had a wealth of knowledge that gave us peace of mind during a costly and complicated repair. I highly recommend them! Thank again guys! -
Review 39 (2024-10-08 - Rating: 5)
I had an amazing experience with the technician Matthew from Lump Pro! They were all very easy to reach out, they came to my house in less than an hour and were very proactive about my issue. I really recommend Lump Pro! -
Review 40 (2024-10-11 - Rating: 5)
The best and most friendly experience i have had with a company. Wayne and Ashley were amazing, quick and knowledgeable. Would and will definitely refer and call again. Just a great experience. -
Review 41 (2024-07-03 - Rating: 5)
Bryan and team came out to provide a quote for replacing my water heater. They were able to come out the same day to estimate. They arrived right at the beginning of the appointment window and even called me to tell me they were on their way. After arriving they gave a quote for service and were able to do the job the same day! All around great experience. -
Review 42 (2024-07-10 - Rating: 5)
Justin from Plumb Pro just did a full inspection of the plumbing in my house. Made suggestions for improvements that could be made. Explained everything fully in a language that this non-plumber could understand. He was thorough and courteous. A real credit to the company.👍 -
Review 43 (2024-09-05 - Rating: 5)
I want to give a special recommendation to Wayne who provided outstanding service and cordiality during his initial assessment and estimate. He was friendly, respectful, and very knowledgeable about all aspects and issues in his estimate. -
Review 44 (2024-11-12 - Rating: 5)
Wonderful service above and beyond what is necessary! Justin was a pleasure to work with. Highly recommend this company for any plumbing needs. -
Review 45 (2024-10-22 - Rating: 5)
Mathew, from PlumbPro, was very helpful with servicing our Rennai .He also assisted with correcting some plumbing tubes that the builder had installed incorrectly and we elected to install a /Rennai descaler, which will assist with a continued maintenance helping with the life of the Rennai.It was a pleasure working with Mathew and PlumbPro today and I highly recommend their services. -
Review 46 (2024-08-22 - Rating: 5)
I love this company! My repairman, Matt, was amazing - went above and beyond. I would never use any other company for my plumbing needs and will try to request Matt. -
Review 47 (2024-11-21 - Rating: 5)
Matthew was excellent. The water pipe that was leaking was in a difficult location. He made it look easy. Thank you plumb pro -
Review 48 (2024-07-29 - Rating: 5)
Mike, Kyle and Corbin installed an HVAC system at my home. They were on time and finished the installation quickly. They were a pleasure to deal with. I would gladly have them anytime work is needed. Thank you. -
Review 49 (2024-05-10 - Rating: 5)
I called Plumb Pro, emergently, because I found water dripping from the first floor kitchen ceiling onto a center island/cabinet. They were very responsive.Justin and Kenny arrived and completed a very thorough investigation of the leak from 2 possible bathrooms situated upstairs, above the kitchen. They were able to locate the origin of the leak very quickly. Both men were personable, professional and articulate. They were mindful of my property and personal belongings. They worked quickly and efficiently. Before leaving, they cleaned their workspace, including my kitchen island and kitchen floor.I would highly recommend Plumb Pro to anyone needing repairs or replacements. This company has provided services for me multiple times over the course of the last 3 years. I have found them to be honest and completely transparent in their plan for any work required. They always put the customer first and succeed in providing excellent customer service. I believe they deserve more than 5 stars. -
Review 50 (2024-07-09 - Rating: 5)
Bryan was fantastic! We had an after hours emergency and he was responsive once leaving the message with the answering service, got to our home as quickly as possible and was able to diagnose and repair our leak in record time. Couldn’t of asked for a better technician at 11:30pm on a Monday -
Review 51 (2024-07-11 - Rating: 5)
Technician William showed up on time and went right to work. He was able to get our AC unit back working temporarily. We decided to go ahead with replacing the unit because of it age.The crew leader Mike and his team did a fast and clean job installing the new AC unit while dealing with 90 plus degree tempatures. Kenny the supervisor was great to work with and was on site most of the time. I know they are expensive but they are worth it. I would give Plumb Pro + an A+. -
Review 52 (2024-10-18 - Rating: 5)
My Plumb Prorepresentative was very informative.I learned about theHalo, a water filtrationsystem and other water filtration alternatives.Thank you for yourexcellent service.Shirley S. -
Review 53 (2024-07-11 - Rating: 5)
Justin was awesome! He explained everything, was patient as I asked a million questions about the cost, and kept me informed along the way. He had to work extra hard on some old faucet parts but kept at it and got everything fixed just the way it needed to be! -
Review 54 (2024-05-04 - Rating: 5)
My experience with this company has been wonderful from the very beginning (speaking with someone in the office) to the completion of my plumbing repair. Every single person I have come in contact with this company has been very informative, polite, and seems to care about their customers. Jordan came out to give me a quote on a tub faucet/valve repair and he was GREAT! Not only was he professional and polite, he took the time to answer all my questions and actually explained the issue at hand in great detail. He followed up a couple of days later since I was not able to commit to the repair at the time and again, very professional and helpful over the phone. I got scheduled with Mark to complete the repair a few days later and Mark did an OUTSTANDING job. Mark was professional, proficient, polite, and he also explained his work in great detail. Both Jordan and Mark seemed like they truly enjoy their job and care for their customers. They have my business as long as I am living in the Charleston area. -
Review 55 (2024-06-15 - Rating: 5)
Matt was extremely helpful, quick and efficient. He diagnosed quickly and then got our problem fixed as quickly as he could. He communicated the whole time and made sure we were happy with the results. Will definitely be calling again for any issues we have -
Review 56 (2024-06-10 - Rating: 5)
Plumb Pro fixed all my issues in one day! I had a very limited schedule and they were at my house within 2 hours of calling. Charles was great! Not only did he fix the issue I had with the toilet in my master bedroom, he also checked the other two in my home, as well as all the sinks, washing machine hookups, and hot water heater! -
Review 57 (2024-05-14 - Rating: 5)
I’m so glad I called Plumb Pros! I was informed I had a gas leak in my attic and quickly called Dominion for them to confirm, which they did, so I called plumb pros and spoke with Ansley; she let me know Wayne would be here between 12-5 and he promptly showed up at 12 informing me of costs and repairs along the way while he did his diagnostics. He found the problem at 2 different spots and fixed them in no time. He even showed me pictures and videos of the issues. Thank you so much Ansley and Wayne for helping me today and making it a quick fix! I highly recommend Wayne and Plumb Pros! -
Review 58 (2024-04-06 - Rating: 5)
I cannot say enough for the staff at Plumb Pro. They are superb! I called their office early Thursday morning with a shower faucet problem and to my surprise they took care of it the same day. Chris came during the afternoon, and installed a new system in my shower space within two hours. I was very impressed. If you are looking for efficiency, courtesy, and professionalism, give Plumb Pro a call. You wont regret it. I will definitely be a returning customer! -
Review 59 (2024-06-15 - Rating: 5)
Aubrey met with us to discuss some updates and was extremely helpful and answered every question. Next, Bryce, Chris and Corbin took care of our updated requests and were friendly and efficient. They did an awesome job and we are pleased with all updates. -
Review 60 (2024-03-24 - Rating: 5)
We had a weekend leak and Wayne arrived within the hour. He diagnosed the issue quickly and fortunately had everything needed to repair the sink that day. He was very professional and polite. We have used Plumb pro several times, and I’ve always had a great experience - would definitely recommend. -
Review 61 (2024-08-07 - Rating: 5)
My tech was by the name of William. He arrived really quick, was super fast and efficient.he was able to fix my ac unit and give me a diagnosis for current and possible future issues within a hour ! Will be giving a call for future repairs ! -
Review 62 (2024-10-02 - Rating: 5)
William, Mike and Kyle did a great job helping us with our HVAC issue. He’s super knowledgeable, gracious, assessed our problem quickly and accurately — and the maintenance deal is really fantastic. Thanks to Plumb Pro! Lee -
Review 63 (2024-06-09 - Rating: 5)
We started calling “24/7” plumbing companies at 9:30 pm on a Saturday-after 20 calls Plumb Pro were the only ones able to send out a technician. Wayne was polite and professional and got the job done, even at midnight! Highly recommend for any services needed. -
Review 64 (2024-06-06 - Rating: 5)
From the phone call to the finished work I was thoroughly satisfied. My technician was Mr. Aubrey. This young man, executed the highest level of professionalism, I immediately knew that I was going to use this company to do the work. He didnt try to sell me anything yet he answered all of my concerns. Aubrey, I applaud your knowledge of the work you came to do and the tips provided ..I considered the cost and it was definitely affordable.. I know that you are a great asset for this company and Im glad you understood the assignment...Thanks again for a job well done.. -
Review 65 (2024-07-05 - Rating: 5)
Bryan did a great job fixing my toilet. He was very knowledgeable and friendly. I will definitely recommend Plumb Pro to my friends and neighbors. -
Review 66 (2024-06-27 - Rating: 5)
Bryan came today and replaced my garbage disposal. He was friendly, quick, efficient and extremely professional with his install. Ill be calling Plumb Pro again for any other plumbing needs I have. Thank you, Bryan.Linda H -
Review 67 (2024-04-24 - Rating: 5)
I have called upon PlumbPro for the past three years and their admin staff and technicians always provide great service. Aubrey came today to install a new disposal, after his colleague Jordan helped to secure a replacement through the manufacturers warranty. Appreciate the professional and timely service, every time. -
Review 68 (2024-07-01 - Rating: 5)
If you want great service, honesty, transparency and great price. Call Plumb Pro ask for William Distler, I am very please the service William provided. His quick service was out of this world, give that man a raise. Thank you Plum Pro for having such an amazing employee.!! -
Review 69 (2024-07-06 - Rating: 5)
Very professional and prompt. John and Matt were knowledgeable and thorough and so helpful. Really impressed with their customer service and hard work! Highly recommend them! I’m so grateful that my neighbor recommended them. -
Review 70 (2024-06-12 - Rating: 5)
I really truly enjoy the service that I receive from Plumb pro. I can’t always say that I’ve been easy to deal with, but I can say that they are just great. They’re always courteous. They are always on time and even their office staff is really incredible price can be a little bit high sometimes but even then it’s not something they can’t work with you about and they definitely guarantee their work -
Review 71 (2024-08-27 - Rating: 5)
Bryan with plumb pro came out on a Saturday to help me with a broken hot water heater. He did a great job explaining the problem and the repair process and completed the job promptly. -
Review 72 (2024-07-13 - Rating: 5)
The technician that came to my home, was very professional , knowledgeable and answered my question. Had everything he needed to perform the job. Did not rush .I will use plumb-pro again .will recommend to others. Thank youLisa -
Review 73 (2024-09-02 - Rating: 5)
Justin was very professional in informing me of the problem and guiding me in making a decision regarding the solution. He was so polite and did an excellent job! -
Review 74 (2024-10-28 - Rating: 5)
I had a great experience with Ashley and Vincent. They were very professional and courteous young men. -
Review 75 (2024-03-30 - Rating: 5)
Ben was awesome! He came out to my business on an emergency call - he communicated with me on accurate arrival time, he discussed plan for uncovering the actual problem, and then what he was doing to help get it fixed. He was kind and definitely turned a “crappy” day (pun intended) into a great service and gave me someone to brag about how awesome my experience was! If you are having issues and need help from a great plumber give them a call - ask them to send Ben! -
Review 76 (2024-06-10 - Rating: 5)
Jordan was GREAT. He came out quickly to fix our issue, not only did he fix our issue but he was very friendly and informative! He explained everything throughly and got the job done perfectly in a timely manner. I will always request Jordan for my plumbing/heating/air needs. He’s by far the best technician we have encountered in our years of homeownership. -
Review 77 (2024-05-09 - Rating: 5)
I have used this company twice, once to replace all the plumbing under the house and once to replace our HVAC. They were very professional each time. They explained my options and the pricing very clearly. If you need financing, they also will take care of that. Justin was awesome. Great company! -
Review 78 (2024-06-11 - Rating: 5)
I had a water Main break in front of house. Mr. Aubrey McJunkin came out within an hour. He was extremely professional and knew his craft well. Answered ever question I had. He had me up and going within an hour!Thank you for a great experience.Sincerely,David Frye -
Review 79 (2024-08-30 - Rating: 5)
We had a last minute need for service for our hvac unit. Plumb Pro dispached William. We were so happy he came and solved the problem so quickly. He was friendly. Professionnal and thorough. Plumb Pro is lucky to have William he is a fine young man and very smartEileen/ Del Webb Cane Bay -
Review 80 (2024-08-09 - Rating: 5)
The PlumbPro team was great from start to finish! Bryan was thorough in explaining what our issue was and providing solutions to resolve it. Nice job! -
Review 81 (2024-06-10 - Rating: 5)
Jordan cooper was excellent. He was friendly, timely, and extremely helpful. Great customer service. Will absolutely use them for future jobs because of the service Jordan provided today. -
Review 82 (2024-05-23 - Rating: 5)
Bryan was very friendly and professional . Asked questions about the purpose behind our call plus did a thorough walkthrough of our plumbing including under our crawl space. Would welcome him back if we want to pursue additional work in the future -
Review 83 (2024-07-10 - Rating: 5)
Chris and Wayne did a great job . They are hard workers Plumb Pro should be proud to have them as employees .They are polite and very professional. Thank Chris and Wayne for me again . STEVE. Antley 1st -
Review 84 (2024-06-26 - Rating: 5)
Service tech William did an excellent job. He was very thorough and informed me as to what was recommended to be done soon. We highly recommend this business. They do all our plumbing and HVAC work. -
Review 85 (2024-11-26 - Rating: 5)
Charles was great, very professional, explained everything perfectly and got the job done fast. 10/10 recommend. -
Review 86 (2024-06-08 - Rating: 5)
Aubrey was on time, professional, respectful and talked me through everything he was doing. He made suggestions about how we could enjoy our water better and fixed a repeating problem in our kitchen. I would recommend PlumbPro to everyone! -
Review 87 (2024-02-28 - Rating: 5)
Plumb Pro is the BEST! Never disappoints with response time, office staff, service technicians and excellent results. Joseph was here on Super Bowl Sunday, of all days, to clear a clogged sewer drain. What a nice guy! Ben Florence helped us today. Great personality, courteous and very informative! Thank you Joseph, Ben and everyone at Plumb Pro! -
Review 88 (2024-09-16 - Rating: 5)
William was great. Clearly explained everything and made the process go smoothly. Highly recommend him and Plumb Pro. I also want to thank Kenny with helping out with the process.The installment great. Kyle, Mike, Corbin and William were great. All very professional, friendly and did a great job. Couldnt ask for a better crew, service and communication from these guys. Highly recommend Plum Pro +.Just had another great experience with Plumb Pro +. Just had a Halo 5 water system installed. Chris did a really great job. Other than what you see in the picture, could hardly tell he was here.9/16/2024 Another great experience with Plumb Pro +. Bryan came out and made sure my system was running correctly, tested the water and at the same time showed me what was needed to have it continue to run properly. Thank you, Bryan was also very nice and respectful. -
Review 89 (2024-12-04 - Rating: 5)
I always use Plumb Pro for all of my plumbing needs/repairs. Ive not been disappointed in their products or workmanship. -
Review 90 (2024-04-18 - Rating: 5)
Excellent customer service! The technician (Kyle) was very friendly and knowledgeable about the issues I was experiencing in my bathrooms. He explained what caused the issue and quickly resolved it. I appreciate his honesty and great sense of humor. Highly recommend!! -
Review 91 (2024-03-18 - Rating: 5)
If you have a plumbing problem Plumb Pro is the company to call. Brice was our technician and he did an excellent job. He changed out fixtures in two bathrooms in just a couple of hours. Hes knowledgeable, was ahead of schedule and did a very professional job. Were happy see an awesome individual that takes pride in his work. If and when the need arises for a plumber we will call them again. -
Review 92 (2024-09-01 - Rating: 5)
A tech was sent out as soon as one was available. Randy was very nice, knowledgeable, and explained everything in terms that someone with 0% plumbing experience would understand. -
Review 93 (2024-05-28 - Rating: 5)
Very good check up! The maintenance guy answered all of my questions so I understood. He was very professional, polite & personable. Give him 5 Stars, and an A+ for his Time & service. I wish customer service was always this good. -
Review 94 (2024-05-22 - Rating: 5)
Wayne did an excellent job fixing my issue. He was knowledgeable and professional. Many thanks! We have been very happy with Plumb Pro over the years -
Review 95 (2024-05-17 - Rating: 5)
Bryan was professional and thorough in evaluating our plumbing and the various issues of an older home. He answered all of my questions and provided a detailed analysis of our options moving forward. I would highly recommend him and Plumb Pro! -
Review 96 (2024-06-11 - Rating: 5)
I always have a good experience with the people at Plumb Pro. Courteous, knowledgeable and professional. They stand by their work. Yes, you may pay a little bit more, but the work is done right the first time. If not, they come back out - free. -
Review 97 (2024-08-10 - Rating: 5)
Bryan was very knowledgeable about our plumbing needs. He spent time answering our questions and did not rush us. Overall great job. -
Review 98 (2024-06-05 - Rating: 5)
Jonathan came as an emergency and did a fantastic job. He was great to talk too, explaining everything he was doing(even learned a few things about plumbing). We will use their services again. Forever grateful for coming on short notice!!!!Thanks Jonathan!!!!! -
Review 99 (2024-03-08 - Rating: 5)
Justin G & Vinnie L were great!! They fixed my leak and installed a new drain pipe for my garden tub. They checked all the water lines in and under my house and were very personable and professional. I would definitely refer them to friends. -
Review 100 (2024-06-12 - Rating: 5)
Wayne went above and beyond with replacing my tankless water heater. He was extremely knowledgeable and made sure I had hot water the same day, even if it meant staying late to get the job done. Everything is working flawlessly now - thank you Wayne and PlumbPros!! -
Review 101 (2024-08-10 - Rating: 5)
Jonathan was terrific. Completely listened to my concerns and had my best case in mind. Very professional and curious as well as helpful. Thank you greatly -
Review 102 (2024-08-02 - Rating: 5)
Great service, Technician was friendly, explained everything in detail, and did an extremely great job installing our new sink plumbing, kitchen faucet, garbage disposal, and all other accessories. completely satisfied. -
Review 103 (2024-03-20 - Rating: 5)
Jason and Vincent were awesome! They did a great job installing our new hot water heater. They were very careful and diligent about doing a good job. I would definitely recommend! Chris helped us with our new kitchen pipes and did a great job as well! -
Review 104 (2024-12-18 - Rating: 5)
We had a fantastic experience with Charles from Plumb Pro+! He came to our home to address a stubborn clogged line, and his professionalism and expertise were evident from the moment he arrived. Charles was prompt, courteous, and took the time to explain the issue and the steps he would take to fix it.Not only did he resolve the problem quickly and efficiently, but he also made sure to clean up afterward, leaving everything in perfect order. It’s clear that Charles takes pride in his work and genuinely cares about his customers.If you’re looking for a knowledgeable and dependable plumber, we highly recommend Charles and the team at Plumb Pro+! -
Review 105 (2024-04-26 - Rating: 5)
I’d been dealing with low water pressure for years. One call and Aubrey was here within a few hours(not days). He immediately diagnosed the problem and I had an estimate within minutes. A short time later my water pressure problem was gone. Aubrey definitely knows his stuff and he even made us aware of what issues to expect in the future. I’m definitely keeping plumb pro on speed dial. Great attitude, great service! -
Review 106 (2024-05-25 - Rating: 5)
Honesty, professionalism, kindness, knowledgeable are just a few descriptive adjectives to describe this crew. Charles,Kyle, Mike, and Corbyn rocked out my new HVAC system in a day and a half! Price wise, very acceptable 👍. I highly recommend this company!! -
Review 107 (2024-06-28 - Rating: 5)
Bryan was very thoughtful, kind and understanding. He took care of the issue no problem, however the prices your company charges are outrageous compared to other options. -
Review 108 (2024-04-28 - Rating: 5)
My service was great. Wayne was professional and honest all across the board. He even took further steps by referring another business for a different problem in my home. My overall experience was great. These guys are highly recommended. -
Review 109 (2024-07-06 - Rating: 5)
Incredible emergency service by Johnnie! Incredibly professional and kind individual. Had an emergency back up situation on a SATURDAY that was fixed within 2 hours. Amazing service! -
Review 110 (2024-04-26 - Rating: 5)
Kyle did an excellent job excellent. The kitchen sink was clogged. We called early in the morning, was able to get a same day appointment. Kyle showed up and did a great job - started with the least invasive option, but immediately saw that wasn’t going to work. He did the more involved option and it worked. -
Review 111 (2023-09-13 - Rating: 5)
So, my company has a very old school style septic setup. Its a leach field etc. and is VERY finicky!!! Plumb Pro is the only company that has come out and helped us get this system serviced over the past several years! All the others Ive ever called just say we dont do those systems. They wouldnt even send someone out to look! Well, Stephen and Jordan from Plumb Pro came out and took care of the servicing and were just all around great people! They answered any and all of my questions as well! I HIGHLY recommend Plumb Pro for any plumbing issues! They are very reliable and respond quickly to your needs! The pricing was very reasonable as well for the service they were doing! Plumbing, to me, is a very icky job and I know I wouldnt want to do some of the things these guys do! They were very friendly and the job they do they seem to love because it didnt bother them at all to drop down into these tanks etc. Ill ALWAYS use Plumb Pro for any of my needs, for sure! -
Review 112 (2024-06-05 - Rating: 5)
Aubrey McJunkin was awesome today, he was very professional at his job, very patient and understanding with us. Definitely recommend having him as your next tech guy, he definitely knows what hes doing 😊 -
Review 113 (2024-04-07 - Rating: 5)
Aubrey M. was fast, efficient and very friendly. He was at our house within 3 hours of our call. He took the time explaining and educating us in the repairing of our plumbing problem. I would definitely use Plumb Pro again, and would request Aubrey M. -
Review 114 (2024-02-21 - Rating: 5)
Kyle H was amazing! He did such a fantastic job installing our new hot water heater! He was super friendly and efficient and a real pleasure to be around! I highly recommend Plumb Pro! -
Review 115 (2024-03-29 - Rating: 5)
Absolutely hands down one of the best place to call for your plumbing needs. Our Technician Mr. Jordan was amazing. He was exceptional in providing us with the information that we needed. Mr. Jordan went far and beyond with our plumbing work. Thanks again Jordan😊 -
Review 116 (2024-06-05 - Rating: 5)
Justin and Bryce were beyond helpful and really worked with me on explaining what the issue us and the best and cheapest way to go about it. Will definitely be using this company if any other issues arrive! Thank you -
Review 117 (2024-06-18 - Rating: 5)
Very satisfied.. Justin was awesome and extremely patient as we made our decision about service... Clean work. Really liked the online appointment system, made contacting company quick and easy! -
Review 118 (2024-05-13 - Rating: 5)
I would definitely recommend plumber pro and the technician Aubrey to anyone. They got me in on a moments notice with my emergency. Aubrey explained everything, gave me upfront quotes, and gave excellent customer service! -
Review 119 (2024-10-11 - Rating: 5)
Bryan’s service was exceptional; he definitely scored a 10 with the service he provided to me. -
Review 120 (2024-11-05 - Rating: 5)
Jonathan did an awesome job for us. PlumbPro has been a great company for all our plumbing needs! -
Review 121 (2024-02-21 - Rating: 5)
Kyle and Kenny are 2 of the best. Great service, friendly, professional and knowledgeable. I appreciate that they not only fixed our issues, they identified opportunities for improvement to prevent further problems down the road. I highly recommend PlumbPro for plumbing needs. -
Review 122 (2024-10-27 - Rating: 5)
I would like to share my very 5 star positive experience using Plumb Pro to solve the plumbing services I required. I called the main office, explained the main issue & asked about other issues that might need attention. My situation was not an emergency but they said they could schedule me for the next day from noon till 4 pm. I was impressed that they could accommodate me so rapidly. They said the technician would call before noon arrival to confirm the correct place & time which he did. He arrived just before noon. After putting on shoe covering, we did a tour of all the plumbing stations, and I listened to his recommendations for not just what I thought was the problem which was the toilet. We discussed all the issues, how they might be resolved, what cost of replacement might be as opposed to repair of 15 year old hardware, time allotted for entire project and total cost. After agreeing to his proposal, he ordered all the parts he needed, began deconstruction of several stations, & was ready within minutes of delivery time to install all new parts for all stations. His organization allowed him to finish within the 4 hr allotted time slot. Everything functioned perfectly. I was extremely satisfied with the new slightly higher toilet as I was with a new shower head & sink faucets. I would call Plumb Pro back for any other issues I might encounter. I had an excellent technician, Justin, but if he is representative of all the other technicians you shouldn’t have to be concerned about quality of workmanship. All parts & service work are warranted for a reasonable time period. I highly recommend them for all your plumbing needs. -
Review 123 (2024-04-22 - Rating: 5)
William did an excellent job. He answered every question and was thorough on his knowledge of AC/HVAC systems. He took the time to explain everything and never appeared as rushed. This is a trustworthy company that I would refer to any family and friends. Thank you! -
Review 124 (2024-08-26 - Rating: 5)
Plumb Pro + called them 8:30 am had a great plumber Mathew fix 4 toilets and a tub same day , thankyou. -
Review 125 (2024-11-27 - Rating: 5)
Justin was great and spent time checking all of the plumbing to double-check their function. -
Review 126 (2024-05-15 - Rating: 5)
Aubrey McJunkin did an amazing job at educating me about the plumbing in my townhouse. My fiancé and I are first time home owners so the knowledge was greatly appreciated. He did a full inspection and replaced our garbage disposal. Thank you Aubrey!! -
Review 127 (2024-10-18 - Rating: 5)
Jonathan was polite, without being condensending. Freely gave advice and opinions on our options. -
Review 128 (2024-03-19 - Rating: 5)
Kyle was a great plumber. Got everything we wanted done (and more) in an extremely timely manner. No problems at all with his work. Professional, courteous. We will call again for any additional work we need done. Thank you -
Review 129 (2023-11-20 - Rating: 5)
Bryan came out and did an excellent job of identifying our source of leaks and quickly repaired. He was not only professional but also very courteous. The ladies answering the phones were also exceptionally efficient and I was able to get an appointment with an a matter of two days. I highly recommend. -
Review 130 (2024-06-06 - Rating: 5)
Matthew was very professional and solves my plumbing prblem while at the same time telling me of the advantages of tankless water heaters. I have orders a tankless and it will be installed tomorrow. He is both a very good plumber and a very good salesman for your company. -
Review 131 (2024-09-25 - Rating: 5)
William completely fixed my problem. Courteous, efficient and wonderful. He explained all. I would always count on him for any solution. Havexa blessed day! -
Review 132 (2024-03-27 - Rating: 5)
They were awesome!!! We just bought a house and the HVAC and water heater were very old, but still usable. He gave us an estimate, got my hvac serviced, and gave us options for financing. He didnt try to upsell or tell me the entire thing had to be replaced right now. Definitely recommend them!!! Honest and reliable are important and they have it in spades. I had 2 more techs come out the next day to give me an estimate on my septic system because we have cast iron piping. Again, great service, sat and talked with me about options, didnt try and force a purchase or scare me into making any decisions. Will definitely be using them from now on. Friendly, knowledgeable, takes time to show you the issues, explain your options, and offer financing. -
Review 133 (2024-08-22 - Rating: 5)
Justin was great. Very knowledgeable. Will ask for him every time. Did an excellent job. -
Review 134 (2024-08-29 - Rating: 5)
Vincent and Ashley did a Wonderful job and they were very professional with the way they worked and the way they handled everything -
Review 135 (2024-04-18 - Rating: 5)
Awesome professional work by far the best service I’ve gotten from a team of experts and professionals, thank you kindly for such outstanding service with much appreciation! -
Review 136 (2024-01-13 - Rating: 5)
This the second time using Plumb Pro. They have been amazing both time! The techs were extremely professional and were detailed in their report of the issues. I will use Plumb Pro for all my plumbing needs and highly recommend them to any one in the Charleston area. Thank you! -
Review 137 (2024-05-24 - Rating: 4)
After a little of a shakey start, the guys, Ashley & Vincent did a excellent job. They were thourgh in the detail of the work. Justin was very understanding in what was needed and expected. Good job overall, would hire them again -
Review 138 (2024-09-10 - Rating: 5)
Bryan and Vinny were excellent diagnosticians and both had a lot of good input for our decisions. -
Review 139 (2024-10-15 - Rating: 5)
Matthew was so helpful and, explained everything that would make me feel confident about his service -
Review 140 (2024-02-13 - Rating: 5)
Plumb Pro is our go to plumbing company here in the low country. They have helped us with all our plumbing needs in our new, old, house. Bryan Morales was a pleasure to work with today. He was professional and knowledgeable. Thanks for taking suck good care of our home!! -
Review 141 (2024-03-14 - Rating: 5)
I made the appointment on the phone, lots of choices. I picked my day and time, was told they would call before coming out.And they did call, they arrived when they said and they got at it.This was one of those tough plumbing jobs, muscling the old water heater off the stand and putting the new hybrid on it in a tight corner.They finished the job, cleaned up the site, took all the waste materials and were on their way.This was the one time I was happy to be in hot water lol. -
Review 142 (2024-01-12 - Rating: 5)
We had an hot water issue in the night time in my hotel, and my whole building was occupied with guests and every one is in need of hot water in the winter. I called Plumb Pro and explained the situation, they immediately send their people for fixing the issue. I need to talk about the people(Kenneth & Justin) who came for fixing my issue. They were amazing people and having a very good knowledge on electric components, they quickly find the issue and fixed it and waited for half n hour to make sure the issue was fixed. Both are very professional at work. I will definetley recommend them.A Big thanks to Plumb-Pro for coming in the night time and fixing the issue. -
Review 143 (2024-01-21 - Rating: 5)
Had an awesome experience with service tech Kyle. He was professional, knowledgeable, and very friendly. He explained what he was doing each step of the way as he diagnosed our issue. I highly recommend Plumb Pro because of their excellent service and support. -
Review 144 (2023-04-21 - Rating: 5)
Great work and communication. Replaced the plumbing in our whole house in a timely manner. Work crew was friendly and professional. Got to meet the owner as well and hes awesome! Came by to make sure we were happy with the work, chatted with us for a bit. Definitely would have them out again if needed! -
Review 145 (2024-05-23 - Rating: 5)
Aubrey Came out after hours to fix a water pipe that another contractor from an appliance company accidently broke. Very professional, explained what he was doing and stayed until the job was done. Definitely would recommend Plumb Pro for all plumbing leaks and needs . -
Review 146 (2024-04-04 - Rating: 5)
Called Plumb Pro at 7pm on a Wednesday evening. Luckily, our Plumber Justin, was already on the road and was there within 15 minutes. He fixed our bathtub faucet very quickly and explained the process along the way. Thank you so much! -
Review 147 (2024-07-29 - Rating: 5)
Tech was on time, did a thorough assessment, and gave a fair estimate. He completed the work during the same visit and left everything clean. -
Review 148 (2024-03-29 - Rating: 5)
The whole team at Plumb Pro was great - we used them in the past. This repair was done by Kyle - he was fast honest and nice to work with. Excellent work - thanks so much. Lauren -
Review 149 (2024-03-04 - Rating: 5)
I am so glad I called Plumb Pro when my water heater broke. I now have a tankless water heater and new plumbing. Both Mark and Charlie were hard-working and professional. Mark kept me informed of all their work as it progressed. Their expertise was obvious in their work. All of this provided me with a greater comfort level. I would happily recommend Plumb Pro to anyone having plumbing issues. -
Review 150 (2024-06-03 - Rating: 5)
We are very pleased with the service. Wayne was polite and efficient. He got the clog gone and everything works great. Explained what he was doing and got it done. -
Review 151 (2024-05-30 - Rating: 5)
I recommend this company. Kyle is my go to, he is amazing! He is patient, knowledgeable, and is looking to make sure his customer is pleased with the work he provided. Thanks Kyle! -
Review 152 (2024-04-12 - Rating: 5)
Kyle at PlumbPro is fantastic. He is patient and thorough and did a great job walking us through our plumbing questions. We will 100% use PlumbPro again and appreciate the entire staffs kindness and expertise! -
Review 153 (2024-10-28 - Rating: 5)
Great company! And great service by Matthew! On time, reasonable rates, and professional service. -
Review 154 (2024-07-11 - Rating: 5)
Wayne the representative who serviced me was right on point and did an exceptional job. He articulated the issue very well and equally in problem solving. Maintained and limited to the area being worked so as to not add additional issues and cleanliness. I could not have asked for more or better. -
Review 155 (2024-06-14 - Rating: 5)
Aubrey was extremely knowledgeable & offered great options to solve our water heater issue along with our HVAC, home water filtration system & cracked tub replacement -
Review 156 (2024-09-20 - Rating: 5)
Knowledgeable about HVAC. Explained my system needs and about future replacement options. Thank you to William. -
Review 157 (2024-04-01 - Rating: 5)
I had a water leak in the wall of my bathroom. Jordan arrived promptly and immediately identified the problem. He was friendly, professional, and quickly repaired the leak. I highly recommend Jordan and Plumb Pro. -
Review 158 (2024-06-25 - Rating: 5)
Kyle and Mike came out to install our new air conditioner They were lots of fun worked very hard and did a great job Would recommend both of them and the company highly -
Review 159 (2023-09-18 - Rating: 5)
Stephen and Jordan were great: friendly, helpful and patient. They resolved the immediate refrigerator water access problem, fixed our master water shutoff (which we did not realize was broken), and even did a whole house water review (toilets, hot water heater, etc.) The review lead to replacing our leaking water heater overflow tank! Full service all the way around. Very personable and they explained everything. Thanks for helping us avoid a potential flooding in the house. I highly recommend Plumb Pro. They are my go to plumbers now. -
Review 160 (2024-06-14 - Rating: 5)
Excellent service from William today. Is getting us back on track with A/C service. Explained what’s going on and kept me informed. Would highly recommend you try Plumb Pro for your HVAC services. -
Review 161 (2024-09-17 - Rating: 5)
Justin was fast, friendly and professional. Would absolutely recommend for any local plumbing needs. -
Review 162 (2024-02-27 - Rating: 5)
We are having foundation work done and we were referred to Plumb Pro to assist with moving water/sewer lines. The technician that came out to assess could not have been more helpful to work with. The work we need completed is more complex than we originally thought. Our technician explained what needed to be completed thoroughly in layman’s terms (which I appreciate). If you are fortunate enough to work with Aubrey McJunkin - you’re going to be very happy!!!We also need HVAC work completed. Had the opportunity to work with William and Michael. Super nice guys and very helpful. Explained the work we need to have completed and were able to provide a very good estimate. We havent had the work completed yet, but Im certain it will be completed above and beyond what were hoping for!!! -
Review 163 (2024-04-01 - Rating: 5)
We installed a new garbage disposal and then had a problem with the dishwasher draining. Kyle took a look at the disposal and knew exactly what to do. It took him about 15 minutes to fix the problem. He was extremely pleasant and professional. -
Review 164 (2024-03-08 - Rating: 5)
Plumb pro company is excellent. Reach out to Bryan Morales for any plumbing issues. He was quick, honest, and fixed the faucet issue we had. I definitely recommend hiring them -
Review 165 (2024-05-08 - Rating: 5)
Brian and Matt were very professional and did a great job with correcting and explaining the issues that we were having with our home water filtration system which is still under warranty. -
Review 166 (2024-05-24 - Rating: 5)
Kyle came by, he was very professional during the whole service. Was very conscientious about making sure he cleaned everything as he went and left no trace after service. He also talked me through everything he did. -
Review 167 (2024-02-10 - Rating: 5)
They were great. We had an after hours emergency and they responded within the time frame provided by the after hours manager. Bryan was excellent and took care of the repair quickly and efficiently. Got us back up and going in no time. -
Review 168 (2024-04-19 - Rating: 5)
This was the second time I needed Plumb Pro+ in the span of two weeks. I needed some piping rerouted for some much needed foundation work that has to be completed. They worked with my foundation company to discern exactly what needed to be done, and had it finished all in one day. They’re my go-to plumbing company for all of my needs. -
Review 169 (2024-10-24 - Rating: 5)
Yearly maintenance was awesome thanks to Plumb Pro+ Technician, Jonathan Condra. He was very nice, thorough, and explained what he was doing and why. He represents the company well. -
Review 170 (2024-01-17 - Rating: 5)
Office staff very polite in the prompt scheduling of the plumbers visit. The plumber arrived promptly, within the time frameI had specially requested. He efficiently completed the requested task, demonstrating it to me and offering advice as to how to avoid similar problems in the future. He also happened to be polite and friendly, a hallmark of Plumb Oros team. -
Review 171 (2024-07-19 - Rating: 5)
Once again, PlumbPro has met our need and served us well since we moved into our needy 1960s ranch house in 2023. Since we were so pleased with the extensiveplumbing services we received from PlumbPro, we decided to set up a contract for our HVAC system as well. William from the PlumbPro HVAC division gave us detailed information on the available options and answered all our questions fully and patiently. Not only was he very knowledgeable and proficient, but he was also very friendly and helpful. He fully assessed our HVAC system. He assured us it was in good condition and there was no high-pressure sales pitch for us to change or upgrade. We are an elderly couple new to the area and we are so pleased to have found PlumbPro. Every one that we have interacted with has been extremely helpful, pu!!nctual and excellent at their job -
Review 172 (2024-06-03 - Rating: 5)
Justin with PlumbPro was thorough and professional. He explained all of the options to fix my plumbing problem in a way that I could understand and answered all of my questions. I recommend using PlumbPro for your plumbing needs. -
Review 173 (2023-11-08 - Rating: 5)
I am a Community Manager in the Charleston area and Casey has been excellent to work with! He has had his crews out to quickly and efficiently repair 2 different leaks in the last few weeks. Kyle was onsite today and gave me updates as they completed the work. Excellent communication and excellent work. Makes my job easier! Highly recommend calling PlumbPro for your next plumbing issue! -
Review 174 (2024-07-14 - Rating: 5)
No they just came to do the yearly check on my hot water heater and make sure all the connections are still good and drain it. Just did the preventive maintenance on it. I bought their lifetime service package because I know this will help extend the life Of the hot water heater. I was so impressed when they installed my hot water heater and replaced all my plumbing lines and cut off valves I knew I wanted them to take care of me for a long time to come. I alsoGot a great quote to fix my outdoor water connection. -
Review 175 (2024-01-11 - Rating: 5)
Ive been a customer of Plumb Pro since 2017 and have had seven years of exceptional service. Aubrey, my most recent technician, was meticulous and thorough in his inspection of my plumbing systems and his recommendation of needed service. -
Review 176 (2024-04-04 - Rating: 5)
WONDERFUL, Plum Pro is a very professional company No pressure just facts. Work done in a timely manner.Would tell anyone looking for a trustworthy company to call.Bruce was top notch. -
Review 177 (2023-08-23 - Rating: 5)
Plumb Pro came right out. Identified the problem. Gave me an estimate and options. Spent most the day fixing it. It was BIG job and they did a wonderful job. Kenneth Craven was my comfort consultant (man doing the work). He was accommodating, professional, friendly, etc. I can’t say enough good things about this young man. I wish I had caught his helpers name. I’d like to give him props also. Plumb Pro installed my water heater last year and now fixed a major root protrusion in my yard. GREAT WORK PLUMB PRO’. I wouldn’t call anyone else. -
Review 178 (2024-05-28 - Rating: 5)
They did an amazing job, so quickly and on time! Didnt try yo up sell anything. Aubrey was super nice and professional! -
Review 179 (2024-01-10 - Rating: 4)
Plumb Pro did a complete re-plumbing of my home as well as installing a hot water tank, dishwasher and new toilets. They did an excellent job. Very professional and supportive during the process. They also had excellent follow up on the work done. I would recommend them for plumbing work to be done. The only thing I found was that I thought they were a little pricey. -
Review 180 (2024-04-27 - Rating: 5)
Aubrey was our technician and he was both personable and informative. He completed the inspection efficiently and provided suggestions about our equipment. Really great guy. -
Review 181 (2024-06-13 - Rating: 5)
Justin came out this morning to check a bathroom toilet leak. We had Plumb Pro out in Sept for a leak and the toilet was reseated. All seemed well. New leak started. Thought it might be same issue but turned out to be an underneath tank leak. Justin graciously offered to fix at no charge. Now that’s not something you see these days. We have used Plumb Pro for several big jobs and this encounter is just another reason why we keep calling back. Thank you, Justin and Plumb Pro for your work ethic and integrity towards your customers. -
Review 182 (2024-06-03 - Rating: 5)
I called Plumb Pro this afternoon 6/3/24 at 3:24pm and explained to the office representative the issue that was having with my AC unit. She immediately found me a same day appointment. The Technician William Distler called to let me know he was a few minutes away. William was so polite, professional and very knowledgeable about what was going on with my unit. He went to work and did his job very thoroughly. Once again I am a very satisfied Plumb Pro client family member. First with my Hot water heater and now with my Heating and air! I will tell everyone about Plumb Pro!!! -
Review 183 (2024-07-15 - Rating: 5)
Tech. came ready to work on my problem. I showed him the problem and he showed me that the line was in the right place, which after looking at it, he was right. I still had a hole in the wall. He fixed that with no problem and was on his way. We did talk for a few mins before he departed. -
Review 184 (2024-04-09 - Rating: 5)
William was GREAT. He is very professional and informative with HVAC systems., he really knows the components,and has wonderful people skill,for he taught me a lot about the system. I would refer him /the company(PlumbPro+) to friends and family members. I look forward to seeing William again in 6 months. Se ya then William. -
Review 185 (2024-10-28 - Rating: 5)
My Rinnai tankless water heater required new valves to be installed because of calcium buildup. Ben did an excellent job replacing the valves and getting the system operational in a timely manner. He also conducted a thorough inspection of the other plumbing in our entire house. Ben is a very skilled professional and has a pleasant, helpful personality in customer service. -
Review 186 (2024-04-27 - Rating: 5)
I had over night service and they’re truly 24 hours! William Distler was very informative and relatable as he talked about my AC unit. He educated me on the next steps and even walked me through the whole process. This team is amazing and definitely William Distler! -
Review 187 (2023-04-13 - Rating: 5)
Kenneth and DJ were at our house to replace our old water heater. They were very thorough, professional and knowledgeable. They kept us informed during the entire process. They even went above and beyond keeping the house clean, during and after installation. A different tank had to be used than the original one ordered, they got it done and made use of the down time to get things done. They even added shutoff valves to both hot and cold water lines so that future tank issues won’t require water shut off to the entire house. Great Job guys you’re definitely an asset to the company. Will definitely recommend Plumb Pros to our friends and family. Thanks again. -
Review 188 (2024-10-02 - Rating: 5)
Tech was on time and very helpful in answering all my questions and providing estimates for future work -
Review 189 (2023-10-05 - Rating: 5)
Very nice experience with these folks. My external AC unit had begun making some concerning noises, and when I called with questions they were able to send a technician the next day. The diagnostic took a fair amount of time, but William and Kenny answered every question I had and laid out what my options were to try and resolve the issue.Communication with the company itself was short and simple, and I never felt frustrated working with them. If you are having an HVAC issue in the area, I would recommend calling these folks -
Review 190 (2024-04-09 - Rating: 5)
This morning was great! Aubrey was very professional and got to my house quick and fixed my toilet.I appreciate it and highly recommend Plumb ProThanks I will call Plumb Proagain if needed 👍 -
Review 191 (2023-12-26 - Rating: 5)
My house had to be totally replumbed. Plumb-Prom did an outstanding job. Everyone of there technicians and installers went above and beyond to accommodate us during the process. Very professional. Thank You Plumb -Pro for all that you did! -
Review 192 (2024-05-20 - Rating: 5)
Drake was super. He went over everything thoroughly and was terrific about explaining the ins and outs of my HVAC system.In my experience with Plumb Pro, they have quality people. -
Review 193 (2024-07-05 - Rating: 5)
Will was very upfront about what to expect. He did an awesome job and had my ac working in a little of no time. -
Review 194 (2024-08-04 - Rating: 5)
Mathew was our technician. He did a fantastic job and was very professional. Thank you guys for the help. -
Review 195 (2023-12-08 - Rating: 5)
We have had all of our water lines, drain lines, tankless water heater and HVAC unit all replaced by Plumb Pro. They are extremely professional, knowledgeable, and efficient in their crafts. They are trustworthy and have done an all around great job on our home. Kyle and Kenny are great and I highly recommend. -
Review 196 (2024-05-22 - Rating: 5)
Mark was great, professional, courteous and very competent. Excellent job. His helper Charles and he finished the job as authorized and left the work place clean.