Top Notch Plumbing, Heating & Electrical Inc.

Photo of Top Notch Plumbing, Heating & Electrical Inc.

Located in Galena, Illinois

Address: 11420 Dandar St, Galena, IL 61036, United States

Phone: +1 815-777-8595

Rating: 4.7

Services

  • Repair services
  • Credit cards

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Electrician
  • Furnace repair service
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2021-07-19 - Rating: 5)

    I have used Top Notch in the past, had a issue the other day and they were there before the end of the day. Repaired A/C tech was awesome. Pricing was a great value. I have suggested them to others based on my experience and the people I have suggested them to were also pleased. Good company culture

  • Review 2 (2021-05-01 - Rating: 5)

    I just moved into the Galena Territory. I have found it extremely hard to find dependable contractors that are responsive, on-time and professional. Top notch met that challenge. They do great work. I own my own company so I know what it takes to deliver quality customer service. Top Notch delivers. I will continue to use them. Best contractor I have dealt with in all of Galena.

  • Review 3 (2020-03-11 - Rating: 5)

    Top Notch did all our electrical and plumbing work for our remodel project. They were great to work with. Very punctual; when we were ready for them, they were here! Also very friendly, knowledgeable and professional. We are now on their maintenance program for our HVAC system. Great people and company to work with!

  • Review 4 (2021-01-25 - Rating: 5)

    We used Top Notch to replace and old water heater. We wanted a model that was not immediately available, and they offered to order one that met our desires. The plumber that installed and removed the old equipment was professional and left no mess behind. Highly recommended!

  • Review 5 (2021-09-28 - Rating: 5)

    Top Notch came out to my house within a week of calling and they were in and out fast! Brian was extremely polite, cleaned up all mess and did quality work. Highly recommend.

  • Review 6 (2021-07-10 - Rating: 5)

    There must be a reason they chose Top Notch for a name! In the midst of trying to find ANY company to come out for repair/service, Top Notch was able to send out a tech/plumber within a day of calling! The job performed was really Top notch well done and visually appealing. We definitely have them now on speed dial!

  • Review 7 (2024-06-25 - Rating: 5)

    Excellent service and communications. I would recommend for any plumbing job. Thanks again.

  • Review 8 (2022-03-06 - Rating: 5)

    Used their service twice, about two weeks apart.The first visit was to unclog sewer line and run a router and a cameral down to verify it was clear. This was on the weekend. They came very promptly and finished within about an hour.The second visit was to check why the heating boiler was turning itself off when system was calling for heat. It turned out the pressure sensor was defective and needed to be replaced. This was diagnosed and fixed in one visit within an hour.Top Notch is my go to service company for all plumbing, heating and cooling system problems.

  • Review 9 (2021-04-02 - Rating: 5)

    The absolute best! Very reasonably priced, very knowledgeable — and their front desk person is spectacular. I searched on a neighborhood site for the best HVAC company in Galena and the majority of people recommended Top Notch. They were not wrong! I will be using them for all of my HVAC needs in the future!!

  • Review 10 (2017-11-10 - Rating: 5)

    Made a last minute call when my kitchen faucet broke. Everyone I dealt with were very helpful. I did wait a bit as they advised there were people already scheduled for the day. The plumber called me within a short time when he was leaving one appt and coming to my place. Prices were reasonable and they were able to get everything fixed! Would definitely recommend this place!

  • Review 11 (2022-03-26 - Rating: 5)

    Bryan was respectful and thorough. I like to know the details of what’s going on with my home and why things happen so I can be prepared if it happens again in the future. Bryan explained everything he did to repair our water pressure tank, what caused the issue to begin with, and what to do if it happens again. Great service and great people. Thank you Bryan!

  • Review 12 (2020-05-17 - Rating: 5)

    Blake is the reason I came to Top Notch. I had him when he worked for Winter plumbing in Scales Mound. He does not disappoint!! I am happy with Top Notch and will probably use you for all of my plumbing, heating, and air conditioning needs. Thanks again to Blake. He is a real asset to your company.Mike Tyson

  • Review 13 (2020-03-01 - Rating: 5)

    I have been using Top Notch for 2 years and they are always prompt, courteous, professional and priced right. I highly recommend their service if you are looking for someone to assist you with your hyac, plumbing or electrical needs.

  • Review 14 (2020-04-20 - Rating: 5)

    Right from the start, Fred and his team were considering the many different facets of my project. He listened and suggested things that were very helpful. I never felt pressure but felt his honest interest in us and our project. They have been on top of things and we have not had any delays building our hose because thier Team. Very satisfied customer here!

  • Review 15 (2022-02-25 - Rating: 5)

    They were able to repair our in floor heat in our basement and fixed a garage heater. They worked well with us to keep the cost low on both. They were both completed professionally and we had good communication with getting them repaired. Julie Homewood

  • Review 16 (2021-12-25 - Rating: 5)

    Top Notch has been my go to provider for electrical and plumbing. From a total kitchen remodel to fixing light switches and fixtures - they have always been responsive and reasonable.

  • Review 17 (2020-09-02 - Rating: 5)

    Top Notch replaced a damper motor on my hvac system. They did the job promptly and quickly. I was very satisfied with their curtesy and professionalism.

  • Review 18 (2019-11-25 - Rating: 5)

    Top Notch provided outstanding service in a bathroom remodel this fall. Scheduled service in a timely manner to keep the entire project on schedule. Plus excellent work and a pleasant and helpful manner. We love Bryan!

  • Review 19 (2020-07-01 - Rating: 5)

    Everything about my experience with getting my air conditioner fixed was very good. Technician arrived right on the time quoted, worked efficiently, took time to explain problem and fixed problem quickly. Very friendly, knowledgeable and professional

  • Review 20 (2021-02-26 - Rating: 5)

    We can’t thank Top Notch enough for coming within a half hour to start our furnace pilot light when guests arrived to stay at our Galena home. Your expediency gave us a lot of comfort to know our guests and our home were secured! Doris Kennay

  • Review 21 (2017-03-24 - Rating: 4)

    Ive had Top Notch do multiple work at my house in the Territory and theyve always done outstanding work. They are also very helpful with question when I have them and their customer service is awesome!

  • Review 22 (2020-04-10 - Rating: 5)

    Been doing business with Top Notch for years. Workmanship is excellent. Workers are knowledged. Equipment has been good. Not the cheapest one out there but they are a excellent company

  • Review 23 (2020-04-11 - Rating: 5)

    I could not give enough credit or accolades to JILL.She was on top of every request I had in an extremely efficient way.Top Notch is very fortunate to have someone as excellent as Jill Thank you Ann Storjohann

  • Review 24 (2021-03-23 - Rating: 4)

    Top Notch was very professional with submitting their bid. The project cost was more than expected. We felt that this is a luxury which we dont need at this time.

  • Review 25 (2019-12-11 - Rating: 5)

    Top notch does an awesome job. I have used them numerous times and I am always happy with their service and professionalism. Highly recommend this company.

  • Review 26 (2020-11-20 - Rating: 5)

    Top Notch was on time, clean and efficient with the services they performed for us. We have contracted with them to perform our yearly HVAC maintenance. Thank you!

  • Review 27 (2023-01-24 - Rating: 5)

    I use Top Notch for all my plumbing and electrical needs. My sister recommended them to me and I couldnt be happier with their service

  • Review 28 (2019-12-06 - Rating: 5)

    I have come to rely on Top Notch as I would rely on a good friend. I call for service, and they come to my rescue. I really appreciate their response time and knowing I can count on them.

  • Review 29 (2021-12-28 - Rating: 5)

    Their customer service is ten times better than anyone else around here, and Blake was very professional and helpful, going beyond the requested repair. And quick too!

  • Review 30 (2020-07-11 - Rating: 5)

    Top Notch replaced 4 toilets in our house, their quote was a little under others and they scheduled us quickly and got the work done quickly.

  • Review 31 (2020-06-30 - Rating: 5)

    Top Notch to the rescue... With the heat and humidity increasing, our AC quite working. A Sunday call, a Monday response and we were cool again.Thanks so much!!

  • Review 32 (2021-07-08 - Rating: 5)

    I’ve used Topnotch for 8 yrs & have had consistent excellent service. Every service person & office personnel has been professional in manner & skills.

  • Review 33 (2021-04-28 - Rating: 5)

    Great Service - Great People - They Came Highly Recommended - & We Highly Recommend Them!! - THANK YOU for all your services!!Hawkeye Boat & RV Sales - Dubuque, Iowa

  • Review 34 (2020-06-29 - Rating: 5)

    We had a great experience with Top Notch! They were prompt, professional and did a great job! :-)

  • Review 35 (2020-08-07 - Rating: 5)

    Top Notch ALWAYS responds quickly to every request. There quality of service is exceptional and their staff is friendly and competent.

  • Review 36 (2019-12-06 - Rating: 5)

    The service was exceptional! We were very satisfied with our experience. We would highly recommend Top Notch!

  • Review 37 (2020-11-05 - Rating: 5)

    Quick, professional and reasonable charges.We have had them here for multiple jobs and they have always done excellent work.

  • Review 38 (2021-07-09 - Rating: 5)

    Great service. I have previously used others in area, but none are as professional and responsive as Top Notch.

  • Review 39 (2022-05-11 - Rating: 5)

    I highly recommend this business!! They quickly repaired my AC unit! They will be my first choice in Galena.

  • Review 40 (2021-06-26 - Rating: 5)

    Brian was on-time, friendly, professional and fixed our electrical issue. Highly recommend Top Notch.

  • Review 41 (2020-03-06 - Rating: 5)

    Amazing work from start to finish. They showed up when they said they would, did the job right, and answered my questions along the way. Couldnt be happier.

  • Review 42 (2020-10-31 - Rating: 5)

    Called for them to do annual clean and inspection of furnace. They came the next day! Very quick service.

  • Review 43 (2019-08-02 - Rating: 5)

    They were fast to respond to my boiler that had issues. Fixed it that day and the charge was not bad at all!

  • Review 44 (2022-12-26 - Rating: 5)

    Quick response, knowledgeable and thorough service. Priced right too. Will definitely use again.

  • Review 45 (2019-05-15 - Rating: 5)

    Awesome customer service. The techs are great and communicate well when working on a job and the office staff is friendly and efficient.

  • Review 46 (2021-11-05 - Rating: 5)

    Excellent staff. Great company to work with. Very responsive, even for a small job!

  • Review 47 (2021-03-21 - Rating: 5)

    Replaced our sump pump. Very prompt, efficient and thorough. Highly recommend 👌

  • Review 48 (2021-06-04 - Rating: 4)

    A/C installation went better than planned they arrived assess the situation began working immediately and completed timely.

  • Review 49 (2021-03-16 - Rating: 4)

    They arrived on time, and were very professional. Very knowledgeable in what needed to be done, and fixed it in a timely manner.

  • Review 50 (2021-08-24 - Rating: 5)

    Arrived on time - very efficient and friendlyDid a good job with our water softener service

  • Review 51 (2021-10-28 - Rating: 5)

    They call ahead of time so , we could get our dog out of the way. Explain everything he did.

  • Review 52 (2021-08-24 - Rating: 5)

    Brian got job done right on time. He explained what he was doing and will be back when appliances arrive. Thanks Brian

  • Review 53 (2021-09-24 - Rating: 5)

    The tech was very thorough and highly recommend him. Thanks for a great job!

  • Review 54 (2019-12-09 - Rating: 5)

    New to area. Friend recommended Top Notch and completely satisfied. Really good people.

  • Review 55 (2021-07-19 - Rating: 5)

    Very professional and prompt with their service. Would recommend Top Notch to everyone!

  • Review 56 (2020-03-10 - Rating: 5)

    The service provided is always delivered on time, by professional, and competent resources. Geat company.

  • Review 57 (2021-03-01 - Rating: 5)

    Knowledgeable and friendly service. Straightforward estimate, no hidden concerns. Highly recommended.

  • Review 58 (2019-12-25 - Rating: 4)

    Thorough review and repair of my issue, however the price was high for simple work.

  • Review 59 (2021-03-29 - Rating: 4)

    I was not present for service but I am sure that it was well done. I have not yet received my bill, though.

  • Review 60 (2020-06-26 - Rating: 5)

    This was our second visit for our annual service plan. Very professional, seemed to do a number of service items. Thanks.

  • Review 61 (2021-03-27 - Rating: 5)

    Emergency furnace problem. Came when needed and resolved problem efficiently. Good people to work with.

  • Review 62 (2021-04-29 - Rating: 5)

    Bryan was helpful, friendly and on time. He also answered all my questions. Thanks Bryan!

  • Review 63 (2020-03-14 - Rating: 5)

    Blake Glasgow did an AMAZING job !!! I was EXTREMELY satisfied with my service!

  • Review 64 (2022-08-17 - Rating: 5)

    We have just completed a remodel of of master bathroom which included a new walk in shower, vanity and lighting. Our contact for quoting, scheduling the work and ordering materials was Amy and she was totally awesome! Our plumber was Brett and his work ethic, detail of his work was awesome as well. Our electrical was Brian and he was also awesome in his work ethic, knowledge of electrical, etc. First time experience with Top Notch and it was a tremendous experience. All three mentioned in this review were professional, very experienced and were so fun to talk to. Thanks for a job well done

  • Review 65 (2021-01-26 - Rating: 5)

    Great friendly service, quick response time and always cost conscious.

  • Review 66 (2022-05-21 - Rating: 5)

    Their service man came out and checked on the AC. He very quickly gave us a lot of Coolant to keep the system running for another summer. It made a dramatic difference in the air conditioning. We had previously dealt with another company that came out and charged us $75, told us our system was old and left us hanging. We really appreciated the service and hope to use him on our conversion from propane to natural gas.

  • Review 67 (2020-07-27 - Rating: 5)

    Hunter did a very thorough, professional job! Thank you. Kathy Keding

  • Review 68 (2020-04-29 - Rating: 5)

    Excellent, professional service. Will use your company again.Yes

  • Review 69 (2020-03-18 - Rating: 5)

    Excellent, reliable service. Highly trained, knowledgeable technicians.

  • Review 70 (2020-01-30 - Rating: 5)

    Excellent serviceQuick responseFriendly tech.Could not ask for more.

  • Review 71 (2020-10-22 - Rating: 5)

    Very prompt, they work clean and explain everything.

  • Review 72 (2017-04-12 - Rating: 5)

    We just moved to the area and there were a couple choices on plumbing. They are all qualified and decent people and experienced. However sometimes there is that small difference and it needs to be mentioned. We had an appointment scheduled and when that time came we had the misfortune of having to put our 15 year old cat down and the doctor had to come the same time as the plumbing job. Its was a moment of quiet and serenity and it was my wifes little baby leaving her. Joe and his helper literally tiptoed around not to disturb us. They were kind, hard working and also very human. They do good work too!!Excellent service and humanness.

  • Review 73 (2021-01-22 - Rating: 5)

    I’ve used Top Notch for plumbing (repairs, installing new sink & faucet), for HVAC (maintenance and gas leaks) and electrical (extensive outlets, move and upgrade panel). They are always very responsive and flexible with scheduling. They have had good ideas and suggestions about how I should proceed with projects and I really appreciate their quick service for me.

  • Review 74 (2021-11-27 - Rating: 5)

    I cannot say enough good things about Top Notch. Mark, the guy in charge of HVAC, was able to inspire my wife and I to make the change from a rather large older boiler and separate large water heater to a direct vent combination boiler/water heater that is about the size of a small suitcase! Furthermore, this combi boiler/water heater is attached to my basement wall so an awful lot of floor space is freed up.The guy in charge of the installation, Tyler, was a pleasure to work with and the technician, Hunter, was also very efficient and courteous.It should also be noted that the dismantling and hauling out of the old cast iron boiler is a notoriously difficult and filth producing job. The guys from Top Notch, however, put tarps on the new wooden floors outside of the boiler room and never left any marks on the floors or the new oak doorways. Further, when the technicians came upstairs (3 story house) to bleed the radiators they insisted on removing their shoes so they would not track any filth from the boiler room into other parts of the house.Thank you Top Notch!

  • Review 75 (2020-10-22 - Rating: 5)

    Service was well done. No further problems with toilet.

  • Review 76 (2020-04-09 - Rating: 5)

    Satisfied with Top Notch.Jury is out on excavating subcontractor, which should correct excavation finish. Problem with excavation settling and rubble pile above original grade elevation. Top Notch paid for total job. Remains TBD whether their subcontractor will correct its work within next 30 days, subject to weather.

  • Review 77 (2020-03-19 - Rating: 5)

    We needed to have service quickly due to the fact that we are under contract to sell and Top Notch was most accommodating in fixing the repairs that need to be done. We have used Top Notch for a number of years while we owned our condo in Galena. They have always beenpleasant to work with.

  • Review 78 (2021-02-25 - Rating: 5)

    Top Notch has always been what their name implies. They are so courteous, professional and always on point in dealing with our needs. So thankful that thereis a reliable business for us to put our trust in.

  • Review 79 (2020-10-22 - Rating: 5)

    Had a leak in shower the mechanic Brian was exceptional in tending to the situation in such a professional manner. Was quit impressed. Would recommend this company to all

  • Review 80 (2020-02-16 - Rating: 5)

    Great company! Staff is knowledgeable, professional and yet friendly. Hunter was very punctual & knew exactly what the problem was. I highly recommend Top Notch!

  • Review 81 (2020-02-02 - Rating: 4)

    They showed up the same day and got the job done

  • Review 82 (2020-04-24 - Rating: 5)

    I used Top Notch to install a ceiling fan and an outlet and cable wiring for a TV above my fireplace. The electrician did a great job.I would highly recommend Top Notch.

  • Review 83 (2021-05-27 - Rating: 5)

    The Top Notch team of Danielle, Jillian, and Blake gave110% when our water heater broke just as our guests were arriving. Thanks to the TopNotch team we had a newly installed water heater first thing the next morning when other plumbing shops were telling us it would be two or three days.Thank you Top Notch!!!!!

  • Review 84 (2021-02-26 - Rating: 5)

    Fred, Jill and the entire crew have been great to deal with! I’ll recommend them to anyone needing their services.

  • Review 85 (2020-04-09 - Rating: 5)

    The people are top notch. It’s more than a name. It’s a fact.

  • Review 86 (2016-12-21 - Rating: 5)

    I have had Top Notch do work at my home several times. They always arrived on time, were very professional, did the work in a timely manner, and charged a fair price. I highly recommend them!

  • Review 87 (2020-01-13 - Rating: 5)

    Top notch offers prompt & courteous service. They have assisted me with plumbing, electrical and HVAC projects during our remodel. No complaints.

  • Review 88 (2020-02-09 - Rating: 5)

    The best service and knowledge in the industry! Nobody else even comes close!

  • Review 89 (2020-10-27 - Rating: 5)

    We always hire them to do our yearly generator maintenance!

  • Review 90 (2020-01-03 - Rating: 5)

    I recently had Blake pm our furnace. Very satisfied with job that was done.

  • Review 91 (2020-01-09 - Rating: 5)

    Excellent, prompt service. Reasonable price.

  • Review 92 (2021-10-12 - Rating: 5)

    I have used them several times and never had a problem with them. They show up as scheduled and the prices have been reasonable.

  • Review 93 (2020-08-25 - Rating: 5)

    Very knowledgeable and system running great after service call!

  • Review 94 (2018-11-15 - Rating: 5)

    They always get the job done and are fast and reasonably priced.

  • Review 95 (2020-09-30 - Rating: 5)

    Top Notch was quick to respond and service was excellent

  • Review 96 (2021-04-03 - Rating: 5)

    Replace broken gauge due to extreme cold spell

  • Review 97 (2022-05-26 - Rating: 5)

    Plumbing problem- clogged toilet by plastic dinosaur.

  • Review 98 (2021-02-13 - Rating: 5)

    Quick response with a furnace problem. Thank you.

  • Review 99 (2020-10-30 - Rating: 5)

    The tech notion was excellent

  • Review 100 (2021-07-12 - Rating: 5)

    Very professional to work with.

  • Review 101 (2020-06-27 - Rating: 5)

    Everything works great

  • Review 102 (2022-07-29 - Rating: 5)

    AMY-- U ROCK!

  • Review 103 (2018-12-15 - Rating: 5)

    Great crew.

  • Review 104 (2019-12-24 - Rating: 5)

    The best around

  • Review 105 (2020-02-06 - Rating: 5)

    Fast and thorough

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