Nugent Plumbing and Pumps, LLC

Located in Fuquay varina, North Carolina

Address: 705 Tampa Dr, Fuquay-Varina, NC 27526, United States

Phone: +1 919-369-7827

Rating: 4.7

Services

Repair services
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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-03 - Rating: 5)
Ive called them a couple of times for different jobs and they were always available within a day or two, showed up on time, and did great work. We had a sump pump outside that got completely clogged up due to the previous owners pouring grease down the drain. These guys were able to get it all fixed up in a day. Very professional and friendly. Will definitely continue to use them in the future!

Review 2 (2024-10-30 - Rating: 5)
The town of Holly Springs let me know that they suspected a leak, I called Nugent Plumbing at 9am and they had someone out by noon the same day. James was fantastic, knowledgeable and friendly. Diagnosed my issue and fixed another problem I was having in less than an hour. Also happy with the cost of the work and no other hidden fees that some companies tack on.

Review 3 (2024-10-12 - Rating: 5)
Had the downstairs plumbing backing up and overflowing in both the sink and toilet. Tom and Joe arrived ahead of time listened to what was going on and explained in detail what they were going to do to fix the issue. They properly diagnosed the problem and jumped right in and took care of the issue. Both gentlemen were very professional and also friendly. I would definitely recommend using Nugent plumbing and we will also use them for our plumbing needs in the future. Thank you for the prompt, courteous and professional response and fix to our issue.

Review 4 (2024-09-29 - Rating: 5)
On a recent weekend morning I discovered water on the countertops and floors in and around the kitchen and a nearby bathroom. Joe and Tom came promptly from Nugent Plumbing and Pumps and quickly diagnosed the cause. They were sympathetic about how much work would be required to clean up the mess and provided the name of a restoration company. Tom and Joe, thank you for your professionalism and kindness.

Review 5 (2024-11-11 - Rating: 5)
After calling several companies, including one that claimed to be 24/7, Nugent Plumbing fixed us up! They were on time, professional, communicated specifics, gave us our options, and made recommendations based on our home and their experience. 10/10

Review 6 (2024-07-23 - Rating: 5)
We had what we thought was a pipe leaking. They came out same day, figured out it was a leaking roof dryer vent quickly. Cleaned up very well after themselves. I believe their names were Joe and Tom (hopefully I’m remembering right) . Both did a great job, very friendly and efficient!

Review 7 (2023-11-02 - Rating: 5)
Nugent Plumbing and Pums personnel arrived at my house here in Raleigh, NC to troubleshoot my water leak. I must say that the Senior Technician, Rod, and his assistant William did an excellent job in troubleshooting my water leak as it relates to a high monthly water bill. Rod was extremely thorough in locating and diagnosing the problem. Rod and his assistant William found the problem is less than an hour, which gave me a tremedous amount of relief. For those of you, who are reading my review, or perhaps in search for a legit plumbing service, I would most definitely recommend Nugent Plumbing and Pumps, LLC. They are truly the best and second to none!!! Rod, I appreciate your leadership and professionalism regarding this matter.

Review 8 (2024-07-01 - Rating: 5)
Joe and Tom were great. They were on time, kept me updated on their progress, and did excellent work. I would definitely recommend them.

Review 9 (2024-07-01 - Rating: 5)
Called on a sunday, and they were able to come out on Monday. Joseph and Tom came out to install a hand sprayer/bidet and it was super quick, super professional, and took their shoes off before entering my home. Very clean work, and brought their own rags to handle leaks. Great bidet installation guys.

Review 10 (2023-08-06 - Rating: 5)
1600 on a Sunday night and this happened, the tank burst and the shut off valve broke. Called Nugent and within 15 mins there were here, they turned off the water and got right to work. 45 mins later, no leak, new tank, new valve and one happy customer. They even helped clean some of the water.

Review 11 (2024-01-21 - Rating: 5)
I hated to have to call on a Sunday. But I had no water during these frigid temps and I had already done what I could to trouble shoot my issue.I called up Nugent Plumbing. They gave me a window of time and eventually Rod and Joe arrived.Professionals that were able to diagnose and repair the issue quickly to restore water.I decided to call them first because they were local and seemed to be a small business.(I am moved to support small businesses!)Extremely happy with their response and service and I am happy to recommend them - particularly Rod and Joe! Thank you!

Review 12 (2024-04-06 - Rating: 5)
Needed a garbage disposal replaced and, having used Nugent Plumbing in the past, I called them. Joe and Tom were here the very next day and not only did they do the job at hand, they found - and fixed at no extra charge - a problem with the side spray installation. When they were finished the area was cleaner than when they started! Cannot recommend them highly enought.

Review 13 (2023-02-10 - Rating: 5)
This is the third time I’ve asked Nugent Plumbing to fix a leak under the house of my deteriorating copper plumbing. To my amazement, they were able to get a crew out within an hour on this Monday morning. They quickly had an estimate for me and I asked if they could estimate an entire re-pipe job instead of another patch job that is never going to end on my plumbing system. They came up with a very reasonable estimate and could complete the job this day which I went for. James and Bobby are the best! They are very friendly, professional, and neat. They got the job done in this 2 bath, 1800 sq foot home before the sun went down that Monday. Fantastic job, 2 weeks later, still, no leaks! I highly recommend Nugent Plumbing, and I absolutely like the crew of James and Bobby!

Review 14 (2024-11-04 - Rating: 5)
Clean, efficient, incredibly professional. Perfect communication and timely. Would definitely recommend for any plumbing issue.

Review 15 (2023-12-18 - Rating: 5)
I am thrilled to find a plumbing company with the integrity and character of Nugent Plumbing and Pumps. I talked to Laura on Sunday and explained my situation. We set up an appointment for Monday. The team was running late because the previous appointment was a bit more complicated than expected requiring additional time. I called Courtney a couple of times at the office to check in and she was professional and very courteous keeping me up to date. Rod and William arrived and were professional and courteous as well. I explained what I had been experiencing and within a couple minutes they gave me the verdict. Apparently the issue I thought I had wasnt the case at all. They checked a couple of things and then told me I was good to go. What? good to go? yes sir they both said. I was almost in a state of disbelief. Thats it? Yes sir. I knew for certain that the company I had called was the right one! When I need a plumber in the future there will be only one company I call and it will be the folks at Nugent. Thank you for your impeccable character and service. I would give you 6 stars but the scale only goes up to five :) Ralf Stores, Fuquay

Review 16 (2024-01-24 - Rating: 5)
I moved into a rental Townhouse in October 2023. The place is built on a slab.After below freezing temperatures the pipes froze and this amazing Company came out, re-routed the pipes, cleaned up everything. Joe and Tom was fantastic would recommend this company everyone.

Review 17 (2023-08-07 - Rating: 5)
Originally came to our house for a major outside drain blockage due to tree roots on a holiday, and despite several difficulties they resolved the problem quickly and professionally with first class equipment. Later came for revision of basement sump pump and installation of heat pump hot water. The job was completed very professionally and neatly with excellent cleanup by friendly and helpful staff. We would highly recommend their plumbing and pumping services.

Review 18 (2021-05-14 - Rating: 5)
I attempted to install two bidets on both of my upstairs toilets. The instruction said it would be a quick 5 minute installation. That was not the case and when I finish putting the toilets back together one of them was leaking. I called Nugent Plumbing and Pumps and was told that a plumber would be at my house in 20 minutes. I had the Dynamic Dual Tom and Joe at my front door in 15 minutes. They came in and replaced the damaged parts and installed both bidets in less than 15 minutes. Joe and Tom were both Awesome!! The were professional, friendly and their service & workmanship was phenomenal. I would give them 10 out of 10. The service was not expensive at all, plus they gave me a military discount and thanked me for my service!!! I would recommend Nugent Plumbing and Pumps to anyone who needs plumbing services.

Review 19 (2022-03-18 - Rating: 5)
I called Nugent Plumbing this morning at 9:30am and spoke to Ms. Courtney. She asked me several questions to assess what was going on. During the conversation she said they could send someone out today around 2pm. She called me back around 10:47am and said they would be on the way. Joseph and Tom was simply professional and kind. I am a 6 month expectant mother to be and they showed me what was going on and explained the process. Within an hour these two gentlemen removed my old hot water heater and replaced it with a new one. I would highly recommend this company to neighbors and friends. Thanks Courtney, Joseph and Tom..you all were phenomenal and timely to work with.

Review 20 (2022-09-15 - Rating: 5)
What a fantastic company on all levels. Courtney helped get us service on the very day of our planned vacation when we discovered our water heater was fried. Within 30 minutes of calling for service she had Tom and Joe in route to our home. Tom and Joe quickly and professionally assessed our situation and got the problem fixed within a few hours and we were on our way for vacation. We cannot express the gratitude for such excellent service. They set the bar for excellence and will be our go to plumber from now on!

Review 21 (2022-09-07 - Rating: 5)
TLDR: I highly recommend using these guys as they are quick, efficient, and professional.Our story:Our water bill is typically ~$60/month. We had recently purchased a Water Dispenser and effectively cut down on our water consumption by 15 Gallons per week. After 1 month, we were surprised to see our water bill had DOUBLED!After scanning the house with my extremely limited set of plumbing skills and being unable to detect the cause of our increased water usage, my wife called Nugent Plumbing.They arrived earlier than expected, were very polite and professional, and proceeded to scan the entirety of our plumbing system for the culprit. Within about 30 minutes they discovered that our master bathroom toilet had an incredibly slow leak.They explained the nature of the issue to mem quoted a very reasonable price for the repairs, and proceeded with the fix. After another 20 minutes, the repair was complete and they even pre-emptively resolved some other minor issues with the toilet at no additional cost.They left the areas they worked in clean and left no trace of their being in my home.10/10; Will use these guys going forward for all my plumbing needs.

Review 22 (2022-07-23 - Rating: 5)
Highly recommend. The first crew that came out a week ago worked hard to get a new well done in one day for us. Yesterday and this morning had Chris and Jimmy did all our plumbing under the house. They were working so hard, professional and so nice. Awesome job.

Review 23 (2024-02-27 - Rating: 5)
Tom and Joe did a great job fixing our main line problem. They were efficient, through and professional. The cost was fair for the equipment and experience required.

Review 24 (2021-05-28 - Rating: 5)
Tom and Joe were amazing! They were punctual, nice and efficient when fixing all my plumbing issues. They were transparent and explained things well. They provided excellent service and I would absolutely recommend using them for your plumbing issues and will be a repeat customer!

Review 25 (2023-01-10 - Rating: 5)
Same day service for a leaky main drain stack that was soaking the drywall. Showed up when promised, professional, answered any questions I had, and cleaned up their mess! Very happy with my experience and will definitely use them again if the need arises!

Review 26 (2021-10-06 - Rating: 5)
One of our outside faucets starting leaking in the wall at the end of the day leaving us without water in the house. Nugent was able to send someone that evening instead of us having to wait until the next day. Rod was excellent, professional, and took care of it in less than an hour and our water was restored. We will be calling them again for any future plumbing needs!

Review 27 (2021-01-15 - Rating: 5)
We had a leaking toilet so we emailed Nugent Plumbing late at night. By morning we had a response and a time set for them to come out that same day. They got to my home on time and Tom & Joe were both extremely friendly and professional. I wouldnt hesitate to call them again for any plumbing needs.

Review 28 (2015-09-11 - Rating: 5)
Had my water heater replaced by Rick and his crew. They did an excellent job! My heater is located in the attic and its not easy to access it. The placement and the platform for the water heater were terribly done by the home builder. Had I gone a few more months without replacing, the heater would probably fall through the ceiling & cause some major injuries and damages. Rick & his crew built a nice and sturdy platform for the new water heater. And the installation looked very neat and professional.I had wanted to relocate the water heater into the garage. Rick was very honest & suggested that I leave it where it is as the cost for relocating it would be very costly. This saved me a lot of money!I highly recommend this company for water heater replacements. Im sure its plumbing services are just as great!

Review 29 (2021-03-18 - Rating: 5)
Tom and Joe were here within 15 minutes of me calling. They were able to quickly diagnose and fix an issue with both my well pump and a clogged drain. Extremely professional, kind, and courteous, I wouldn’t think to call anyone else for my plumbing needs and you shouldn’t either.

Review 30 (2021-08-18 - Rating: 5)
Another 5 star experience with Nugent Plumbing and Pumps today. Dwayne and Jeff were super efficient and friendly. Courtney who runs this office was able to get us on the schedule same day!! This is our go to company - could not recommend them more!!! Happy customers!

Review 31 (2022-12-31 - Rating: 5)
Called them out to look at a water heater in our new home. They found several code and workmanship issues; they resolved all the issues and likely prevented a future water damage scenario. Quality work, answered all our questions, and stands by their work. Fair pricing.

Review 32 (2020-03-25 - Rating: 5)
These guys are awesome. Very reasonably priced, and they do great work. I had a few plumbing needs around the house and they came over promptly, even though it could have waited. The worked hard and did the job right for each of the plumbing items. You couldnt ask for a better service. Id highly recommend them.

Review 33 (2021-03-03 - Rating: 5)
Nugent Plumbing was recommended to me to analyze and repair or replace our nine year old tankless water heater that quit working. Dwayne Davis was the licensed plumber assigned to our project. Dwayne was pleasant, professional, knowledgeable and efficient. In the end the unit had to be replaced. Dwayne’s work in repiping for the new unit was like artwork. The guy knows what he is doing and he is personable and easy to work with. I gave a 5-star rating because there wasn’t a high option to choose. I highly recommend Nugent Plumbing.

Review 34 (2021-04-12 - Rating: 5)
I had Rod clean and repair the in-line water heater system in our house, and he was excellent! He explained the process, fixed all the low pressure issues, and was very friendly. I recommend these guys for anything plumbing!

Review 35 (2020-02-16 - Rating: 5)
Great service. Had an emergency water heater leak and they were able to come out to fix it on a Sunday morning within 1 hour of my call. Will definitely use again for any plumbing related issues.

Review 36 (2020-11-20 - Rating: 5)
I called Nugent after detecting a leak under my house. They sent Tom out to repair it fast! He arrived at my house within 10 minutes of my call and had the leak fixed just as fast. If you are in the area these guys are legit!

Review 37 (2022-07-25 - Rating: 5)
I am very pleased and impressed by the folk at Nugent Plumbing and Pumps. Rick and his team were remarkably responsivve anf replaced our well pump quickly and cleanly. I look forward to working with Nugent again soon.

Review 38 (2019-02-09 - Rating: 5)
We had a slight leak in the drain pipe of our guest bathroom sink. Tom, the technician, completed the repair quickly and was super friendly and professional. Will definitely use them again.

Review 39 (2020-06-26 - Rating: 5)
So grateful for Tom! Hes helped us out twice now with some stopped up showers and replacing our kitchen faucet. Responsive, knowledgeable, efficient helpers! We rent our place now but I asked for their card for when we buy a place in the future. Thank you!

Review 40 (2021-01-05 - Rating: 5)
I called Nugent Plumbing on a Sunday night and they took my call and sent someone out on Monday morning! The tech was courteous and efficient and fixed my upstairs toilet. I would highly recommend their service!

Review 41 (2020-06-01 - Rating: 5)
Same day service for our service call, and when our plumber arrived I added 2 other projects. He willingly attended to all three of the issues. Polite, professional, helpful. A+ recommendation!!

Review 42 (2021-12-09 - Rating: 5)
Called Nugent and they came to fix the problem in less than 24 hours. Both Tom and Joe were knowledgeable, professional and they worked quickly to get the problem fix. I would highly recommend this company.

Review 43 (2021-06-17 - Rating: 5)
Our well pump went out at 3:30 in the afternoon. The technicians came and assessed the situation, went to another job that was pre-booked, came back and finished our job and worked until 12:30 AM to get us water back and running! 💙💦

Review 44 (2022-01-25 - Rating: 5)
Replaced the water pump in my well and my water filter. Did a good job—kept my yard in tact, cleaned up after themselves, and even added a few turn-off valves I didn’t realize would make life easier.

Review 45 (2022-11-21 - Rating: 5)
Tom and Joe were very professional, did a great job showing me what needed to be repaired, carrying out the repair, and keeping my costs to a minimum.

Review 46 (2021-07-04 - Rating: 5)
They replaced my water heater recently. The guys were on time for the quote and the work. They laid out everything for me and even pointed out where another quote I got was trying to screw me over. I will use them again.

Review 47 (2022-02-08 - Rating: 5)
Tom and his partner was very nice. They explained about the pipes and in 15 mins they were finished. I called them my heros.

Review 48 (2020-06-23 - Rating: 5)
Just had Nugent plumbing out to replace a water heater. They were on time, did the work correctly and efficiently. Very happy

Review 49 (2022-12-22 - Rating: 5)
Received fast, friendly service for a repair today. Very satisfied and will call again if needed.

Review 50 (2021-11-22 - Rating: 5)
Came out first thing in morning. Did a very professional job. The owner walked me thru steps to get leak under control at 11pm.

Review 51 (2023-10-26 - Rating: 5)
These guys were great! They were very nice, explained things so I can comprehend what happened. They were very quick and clean.

Review 52 (2022-10-23 - Rating: 5)
Wanted to post about my fantastic service from Nugent Plumbing. I needed to get my dishwasher and some pipe leaking issues resolved on a weekend(Best Buy left me without a dishwasher - long story). I called Nugent Plumbing and Lauren answered and she was fantastic and worked on scheduling my service. Tom and Joseph were able to come out that weekend and get the pipe fixed and remove my old dishwasher and install my new one. The two gentlemen were fantastic and had everything installed quickly. They certainly new what they were doing. My wife needed a small adjustment to the dishwasher install the next day and they came back out to adjust the installation height. I will definitely be using Nugent the next time and really appreciate Tom and Joseph and their great and friendly service. I would recommend them for any plumbing needs.

Review 53 (2022-06-22 - Rating: 5)
Jr. and Bobby repaired a shower drainage issue we have had on an older home for years that 2 other plumbers were not able to. They were on time, quick and we were ecstatic with their work. They also fixed our whirlpool tub on another house of ours with the same professionalism. Nugent’s will be doing all our plumbing work from now on.

Review 54 (2020-10-03 - Rating: 5)
Posting for my better half; Rachel Hall.Rick and his team were fantastic. Answered our call right away and had someone out in less than 24 hours.They showed up early, called to see if it was ok to come in, executed with fantastic service, completely detailed and with a courteous demeanor. This team is not your average plumbers. Justin is a 5th generation plumber and his son who accompanied him is a 6th generation plumber. Both took great pride in what they do.There is NO WAY you can overlook this team. Some of the absolute best and most professional service.

Review 55 (2020-04-23 - Rating: 5)
We experienced an early-morning leak one Saturday. I contacted Rick Nugent Plumbing and within two hours someone was on site fixing the leak. Great job, great response, great service.