ThermPro Heating & Cooling
Located in Fox river grove, Illinois
Address: 960 IL-22 Suite 208, Fox River Grove, IL 60021, United States
Phone: +1 815-790-3138
Rating: 5
Services
- Small Business
- Online estimates
- On-site services
- Language assistance
- Repair services
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-29 - Rating: 5)
I had the pleasure of working with Erik at ThermPro Heating & Cooling when it came time to replace my old furnace. From the start, Erik was professional, knowledgeable, and incredibly thorough. He took the time to explain all of my options in detail, walking me through the benefits and differences of various units to ensure I made the best choice for my home.I really appreciated how patient Erik was, answering all of my questions and never rushing the process. His attention to detail was evident from start to finish, and it was clear that he genuinely cared about finding the right solution for my needs. He helped me choose a new 96% efficient furnace, and the installation process went smoothly and efficiently.If you’re looking for a reliable, knowledgeable, and customer-focused person, I highly recommend Erik at ThermPro Heating & Cooling. It’s rare to find such exceptional service, and I’m confident you’ll be as impressed as I was with his work. -
Review 2 (2024-11-10 - Rating: 5)
ThermPro Heating and Cooling just installed two new furnaces and air conditioning condensers for us. Their pricing was very competitive and their install went perfectly! Erik’s team were here per the appointment time and were totally professional. What I thought was above and beyond was his ability to explain everything in a way my wife and I could understand. We could not be happier and if there were 10 stars to give - ThermoPro would get !! -
Review 3 (2024-11-16 - Rating: 5)
Erik was very responsive, friendly, and tried hard to keep his price down for us. Our gas heater wouldn’t fire after being off all winter, when we went to turn it back on again. He was very prompt in coming out, and actually was earlier than promised. Definitely will call him again in the future and will recommend him to anyone. -
Review 4 (2024-10-23 - Rating: 5)
Hired ThermPro to install AprilAire 700 model with external temperature sensor. Erik did an excellent job. Good communication from initial appointment set up with subsequent reminder. The unit came with plastic water feed tube and Erik recommended copper tubing. All the feed and drain lines were neatly installed. The sensor was tucked inside the air conditioner so it can accurately sense the outside temperature. Erik cleaned up the area after installation is completed. Very happy with the work Erik did -
Review 5 (2024-01-11 - Rating: 5)
Ive dealt with a ton of HVAC companies over the years and I have to say Erik at ThermPro is by FAR the most thorough and competent tech Ive encountered. For the better part of 20 years Ive done all of my own work on all systems of my properties due to lack of contractor competence and pride in work. In this case the city required me to have a licensed HVAC business come out to inspect the unit and Im very glad that I did int his case. I choose Erik based on his responsiveness and the answers to my questions. Unfortunately for me, the tenant at this property has not replaced the air filter in the furnace once in over 5 years (My fault for assuming they did I suppose) and it led to quite the nasty situation. When Erik came out, not only did he thoroughly disassemble and clean the furnace and provided detailed updates/pics via text (see before/after pics), he tested combustion efficiency, he used a borescope to inspect the heat exchanger, he checked blower motor current draw (Can indicate a blower motor on its way out), tested capacitor capacity and discovered (and resolved) an issue w/ the unit short cycling due to the A coil being caked in dirt/dust. He then pulled the plenum cover off and thoroughly cleaned the disgusting coil. We are very fortunate to have had someone as competent as ThermPro come out and look at this as I feel if this furnace continued in this state I would be looking for a new one for this property in the next year or two. Basically he did a ton of things most places should do but wont and dont do. I have HIGH expectations for quality work and Erik did exceed these. I forgot to mention his price was also VERY reasonable for the work he performed. Ill just let the pictures speak for themselves. -
Review 6 (2024-11-13 - Rating: 5)
Amazing service, friendly and very courteous. He explained the issue in detail and completed the necessary repairs in a very timely manner. The prices were very affordable. I will absolutely recommend Erik to anyone asking for service and will definitely be using him for my HVAC replacement very soon.Thank you very much. -
Review 7 (2024-10-31 - Rating: 5)
Thermo did a fantastic job on replacing a furnace for me today. Install was fast and good. Price is good also. I use Thermopro for my annual servicing to avoid the Jan-March emergency calls for all of the residential and commercial rental properties we manage.Thank you ThermoPro! -
Review 8 (2024-02-11 - Rating: 5)
Erik Koster, owner of ThermPro is amazing! He was hoping he could fix my furnace issue with a cleaning, however, he found cracks in the heat exchanger with his thorough inspection. Thank goodness he did! He is honest, straightforward and very knowledgeable . Erik takes the time to explain things in a clear and reassuring way! He was able to install my new furnace the next day at a very reasonable price! I can’t recommend him enough! -
Review 9 (2024-04-27 - Rating: 5)
I highly recommend Erik for all of your heating and air conditioning needs. He is very personable and knowledgeable and truly embodies his company motto of “honesty, integrity, and affordability”. I was so grateful for his expertise as he discovered a crack in the heat exchanger in my 20 year old furnace that made it unsafe to continue operating. I had him install a new furnace and look forward to a continued relationship with his company. Please support our local small businesses. -
Review 10 (2024-05-30 - Rating: 5)
Erik at ThermPro was incredibly professional and conducted himself with the upmost respect for my time and residence. His response was prompt, quoting process was incredibly easy and straightforward. Gave me many options and spoke with me about which each one meant. Ended up going to with a better unit than originally planned for, but it wasn’t an upsell. It was about what my budget was and intentions for the house. I appreciate that. Overall would highly recommend and will be having him and his company service all my HVAC needs. -
Review 11 (2024-02-13 - Rating: 5)
Erik was awesome. I called him when our furnace broke down and he came over 30 min later to take a look. He explained the issue and got everything up and running quickly and for a very reasonable price. Will be working with him again in the future for sure -
Review 12 (2024-05-13 - Rating: 5)
Erik did a great job draining and flushing and cleaning the burner on my water heater.He also replaced the water valve on my humidifier that was leaking.He also replaced components on a toilet tank. I would have him back He does good work. -
Review 13 (2024-05-06 - Rating: 5)
Eric was a pleasure to work with. I have a been a customer for several years now! I realized I posted a google review about 5 years ago! He was very efficient and knowledgeable! I appreciated all his efforts and suggestions! I will highly recommend him to my family and friends….Thanks so much Eric for your kind and caring ways! Thanks too for your non stop laughs and smile 😊 -
Review 14 (2023-11-11 - Rating: 5)
ThermPro provided excellent service! Erik was on time, professional, and pleasant. He resolved an issue we have had for over 25 years with our Aprilaire humidifier that other hvac companies could not do. Best of all, pricing was more than reasonable. Thank you Erik! -
Review 15 (2024-02-10 - Rating: 5)
He kept the old lady running another year! Great service and education on saftey! Erik is a hard worker and I highly recommend!! -
Review 16 (2024-01-18 - Rating: 5)
Recently had ThermPro work on Aprilaire humidifier rebuild.Erik was excellent in communication before, during and after the service. He was able to come next morning after I made contact with him! Labor rate was fair and appropriate for McHenry Co. area, not like some other companies that charge Cook Co. or Chicago rates. I would highly recommend for all HVAC work. -
Review 17 (2024-01-13 - Rating: 5)
Erik instantly called me back and came out right away and did a excellent job of replacing our furnace blower motor. He is very professional and his price is very fair. I would give him 10 Stars! -
Review 18 (2024-05-04 - Rating: 5)
Erik, is professional, through, his attention to detail is unparalleled, and has a real passion for what he does, it shows, He is a hardworking great guy. I cannot recomend him highly enough!!! -
Review 19 (2024-02-16 - Rating: 5)
Erik responded to me within 10 minutes and was able to connect with me AND come out to my home and fixed the issue. He was polite, professional and competent/capable. I HAVE HEAT. -
Review 20 (2023-11-25 - Rating: 5)
Erik responded quickly as we had no heat on a very cold day. Thank you for helping us out so promptly. Super friendly and professional. -
Review 21 (2024-04-29 - Rating: 5)
Great experience! Super professional, easily was able to fix the issue and quickly. Would highly recommend -
Review 22 (2024-04-06 - Rating: 5)
Erik was very good and cares about his customers -
Review 23 (2024-02-16 - Rating: 5)
Erik was on time, friendly, and took the half hour he said it would take!! -
Review 24 (2023-12-26 - Rating: 5)
Erik was unbelievably professional. He came days early from our scheduled appt because he didn’t want our family to be cold for a long time. Quickly came up with a solution. He cares about his craft and his customers. A rare find these days. Great rice as well. He has a lifelong client in usUpdate: Erik came out today for dryer vent cleaning 12/26 and did another amazing job, he also asked to check our furnace again on the work he did on 11/25What a pro -
Review 25 (2024-01-01 - Rating: 5)
Excellent, friendly service. Came on the afternoon of New Years Eve and did not charge extra. Did just what needed to be done and nothing extra. Will definitely use again! -
Review 26 (2023-11-18 - Rating: 5)
Erik had great communication with me throughout the entire experience. He fixed the problem that 2 other HVAC professionals couldnt. This has been the easiest quickest process. Cannot thank Erik enough for all his help. -
Review 27 (2023-11-08 - Rating: 5)
Thank you For getting my Furnace cleaned so quickly