Northwest Expert Heating, Cooling & Electrical

Photo of Northwest Expert Heating, Cooling & Electrical

Located in Federal way, Washington

Address: 1020 S 344th St Suite 209, Federal Way, WA 98003, United States

Phone: +1 253-465-9227

Rating: 4.9

Services

  • Small Business
  • Online estimates
  • On-site services
  • Language assistance
  • Wheelchair-accessible entrance
  • Repair services
  • Gender-neutral toilets
  • LGBTQ+ friendly
  • Transgender safe space
  • Appointment required

Categories

  • Electrician
  • Air conditioning contractor
  • Air conditioning repair service
  • Electrical installation service
  • HVAC contractor
  • Furnace repair service
  • Heating contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-06 - Rating: 5)

    Got an estimate on Wednesday and had installers out on Friday. Just installed an AC unit for Central Furnace. Not an easy install, it took 2 guys full day plus electrician couple hours. We now have cool air blowing out of our vents.

  • Review 2 (2025-01-03 - Rating: 5)

    Had our furnace replaced and Nathan came out to go over our new furnace.What a very informative employee.He even educated us on having a surge protector in our electrical panel to protect our investment,I never knew I could have one in my electrical panel.Thank you for coming out Nathan and explaining our new investment and educating what we also need to do.I hope everyone will get Nathan out to your home he is very professional.

  • Review 3 (2024-12-13 - Rating: 5)

    Nathan Young performed a great job today 👏🏾 👍🏽 🙌🏾 👌🏾 on my furnace tune-up. Very detailed, great communication and super professional. And also gave awesome recommendations that I will be following up on in the coming months 😀

  • Review 4 (2024-10-08 - Rating: 5)

    Quick and thorough installation of Heat pump, Furnace and Tankless water heater. Hard workers and respectful of property. Besides having to clean up some trash and debris, I am satisfied with the install. Thank you Viktor, Rod, Roman and the one other worker that helped.

  • Review 5 (2025-01-02 - Rating: 5)

    We recently hired this company to fix our furnace because they did a good job on a previous AC installation. Even over the holidays, they were able to send out a tech, Nathan Young, to come assess the situation. Nathan quickly and correctly diagnosed the problem and tenaciously searched for a replacement part for our discontinued furnace. He also scheduled the repair for the first available appointment after the holidays. We appreciated his expertise, professionalism and sense of urgency. We will reach back out to this company for any future HVAC services.

  • Review 6 (2024-10-16 - Rating: 5)

    From the beginning I call you guys come and know the system is old and expired the warranty. You guys give us a price fair and affordable compare with other companies. You guys get the job done right away. Very professional service and very friendly all of you guysWe will keep your service anytime or any of our projectsThank youAvai Latavao

  • Review 7 (2024-12-06 - Rating: 5)

    Brandon was amazing and professional. Detected an issue with my unit while performing maintenance and his persistence and dedication to resolve this complex issue in a very timely manner to keep us warm this chilly winter, was exceptional customer service. He stayed well into the evening working on the unit, and arrived early the next day with a solid solution that got me back up and running. Cant say enough great things about Brandon and his work ethic and customer service. Thank you for everything 😊

  • Review 8 (2024-10-26 - Rating: 5)

    I give 5 stars when I cant imagine another company or service technician doing a better job under the same circumstances. Nathan gets 5 stars! He not only did a complete service, but he did a great job educating me on the issue and what caused it. He made recommendations that I value, completed the service efficiently and thoroughly cleaned the work site afterwards. I initially chose NW Expert because they are Greater Federal Way Chamber of Commerce members. Ill retain them for future needs because of the excellent experience, from my call to the office to Nathans visit. Highly recommended.

  • Review 9 (2024-07-17 - Rating: 5)

    Hello, more than 2 years ago, the Northwest Expert company installed an air conditioning system for us, which by the way works without any problems and complaints, and when it is very hot outside now, I really want to thank you that I feel great in such heat thanks to your company Thank you to Specialist Andrey, who installed the air conditioner, and to your company. I recommend this company.

  • Review 10 (2024-11-20 - Rating: 5)

    Nathan did a fantastic job! He was thorough, gave me a courtesy call prior to coming, was very personable and explained everything without any type of sales, pitch or pressure for any work. He cleaned and checked my furnace, worked efficiently, and was an excellent technician!

  • Review 11 (2024-12-18 - Rating: 5)

    Nathan Young was exceptional!He went above and beyond. He called 35 min before arriving. Worst shoe protectors, taking them on and off when he went and then out of the house, which was nice cause it’s pouring down rain outside. Was very thorough with inspection and photos he even pointed out some other things he saw in our framework thank God because we don’t go up there!!!Thank you, Nathan!! Appreciate your thoroughness and hard work!

  • Review 12 (2024-09-19 - Rating: 5)

    These guys are great! The install was better than the sales guy explained to me! The way the pipes were routed through my office came out super clean looking. Great work! Rod and Andrea where easy to work with.

  • Review 13 (2024-09-17 - Rating: 5)

    Brandon, the Senior Service Technician, came to service our gas furnace. He was punctual, friendly, and knowledgeable. He found that our furnace was showing signs of wear in various areas, and was also allowing low levels of CO into our home! He stressed the dangers and significance of this, and he gave me his honest and professional opinions on ways to move forward without being pushy. The service call was well worth it and I’ll be using Northwest Expert in the future.Update: Andrey and Alex came to install a new furnace and filter box. My experience was very positive. They arrived a little early and got straight to work. The installation took four hours, which was what everyone expected, and there were no problems. They made sure everything was working before leaving.

  • Review 14 (2024-10-03 - Rating: 5)

    I had the furnace to be changed and Dan and Filip did a great professional job, as well as their multilingual skills in English, Russian and Ukrainian, makes them well equipped with professionalism.Update: I had a pump issue which led to my new furnace go down. And I had Brandon come and professionally tackle the issue within a few minutes. It is so much pleasure to have people like Brandon solve your issues right away. Huge thanks for the high level professionalism.

  • Review 15 (2024-12-28 - Rating: 5)

    Nathan came out on short notice and gave me several options and he went above and beyond! Helped me and my family stay warm in this cold winter and fixed only what needed to be fixed! 10/10 would recommend

  • Review 16 (2024-11-05 - Rating: 5)

    Shawn was amazing!! Our furnace was not working and they got us a person the very next day. He not only got the furnace up and running he also taught me a bit about how it operates. Very eye opening for sure. Fantastic service and a great guy!

  • Review 17 (2024-11-11 - Rating: 5)

    My technician, Nathan Young, gave me excellent service diagnosing the problem, providing a lot of information, and offering a great cost saving. After the installation of a new electric air furnace, he was available to help and answer questions. Im very grateful for the heat and happy with my choice of North West Expert Heating and Cooling.

  • Review 18 (2024-10-15 - Rating: 5)

    Extremely happy with Victor and Roman’s work at our home today. They were on time, efficient , answered all our concerns and were very tidy and respectful of our home. Together with Mike they resolved a problem that we are extremely happy with. We were relieved that the job ended up being a lot less work than we originally thought, wow so happy we have a relationship with this company. We highly recommend them. Thank you again Mike for helping us get it all started!!!

  • Review 19 (2024-12-13 - Rating: 5)

    They were very quick and responsive. They tried to rewire a thermostat for me. That didn’t work initially. The technician was very polite in returning To replace the thermostat, he initially tried to rewire. They didn’t charge for the initial wiring, and applied that bill to the replacement thermostat. Office staff seem very nice as well.

  • Review 20 (2024-11-19 - Rating: 5)

    Our technician, Mike, was excellent! He communicated his arrival time, and was professional and friendly. After finding a very dirty furnace, he didnt just do a quick surface clean, he took the time to give it a good thorough cleaning. I would highly recommend this company

  • Review 21 (2024-10-02 - Rating: 5)

    Their slogan is “Great Service does exist .” And boy do they live up to it. I had a seasonal maintenance done on my furnace and air conditioner and Brandon was exceptionally thorough, explained what he had done, showed me items he looked for in assessing the condition, and a wealth of other information on how to keep your systems working for years. The price was very affordable $126.00 and he was here for 2 hours. A great company with employees who demonstrate that they care. Five stars.

  • Review 22 (2024-12-03 - Rating: 5)

    Viktor and Roman did fantastic job. Very good work. Very much listening respectful. I am very happy with their work .great service from Brandon!!

  • Review 23 (2024-12-03 - Rating: 5)

    We have been without heat for 3 weeks! Nathan was able to identify the problem, got the part ordered, and got our furnace working again. He was so helpful and easy to deal with and kept us updated on each step of the issue. Glad to be warm again!

  • Review 24 (2024-10-07 - Rating: 5)

    These folks are terrific. From Rose in the office getting us scheduled quickly to Mike V. coming out and diagnosing the problem and getting our heater back in working order it was all first class.. His friendly style and walk through explaining the problem was most helpful and the charge was most reasonable. They are definitely on our list when we need a heating specialist in the future.

  • Review 25 (2024-08-09 - Rating: 5)

    Great experience! Im a local real estate agent so I work with a lot of HVAC companies. They came out quickly for a furnace service which turned into a completely new furnace install! From my initial contact with them to furnace completion was only 3 days! Incredible...and quite a bit less than what Ive been quoted by other companies. Highly recommend! Brandon was my service tech. Phil & Dan were my install crew.

  • Review 26 (2023-10-30 - Rating: 5)

    Highly Recommendable. I had my furnace replaced and additional installation of heat pump. Chris was the was one who came in and made some assessment and quote. He knows his trade and got me immediately convinced. I had my doubts about how the equipment and workmanship will turn out but come installation day, I was relieved to observe how professional and competent they were (Andrei and company). The duct line works and the electrical layout was really neat and well-done. The furnace and heat pump were also working well but i just need more education on the thermostat; although somebody will be coming back to address my concerns.Also kudos to their office staff Julie and Rose, I felt their sincerity to ease my apprehensions, making that all my questions and concerns are taken care of.

  • Review 27 (2024-10-22 - Rating: 5)

    My experience with Northwest Experts heating and cooling, Technician Andre and Rod, and the manager has been exceptionally.My house was 55 degrees and it’s only October! It took 1 day to have a brand new system installed! They were fast and the price is definitely affordable! Will be recommending to family and friends!

  • Review 28 (2024-08-21 - Rating: 5)

    Rod did an absolutely fantastic job. He was prompt, friendly, and a great communicator. He had our entire project completed same-day at no disruption to our busy schedule, and we are incredibly appreciative. The results look fantastic and will make our lives easier. 10/10 recommend. Thanks Rod!

  • Review 29 (2024-07-27 - Rating: 5)

    Nate is absolutely amazing! He really listened to our concerns, asked questions for clarity and then did his due diligence to understand what the issue was. He kept us updated on his progress the entire time and when he wanted a gut check, he looped in another team member to assist. He was pleasant, respectful of our house, worked quickly but was also thorough. We really trust his recommendations and will be using them again in the future for heating and cooling needs as well as electrical.

  • Review 30 (2024-11-12 - Rating: 5)

    Great service, great price, and especially exceptional workmanship from Mike Vulf. He is not as good, but he has experience in what he does. Mike also spent time explaining, answering all my questions, and going beyond. Overall, I am happy to choose Northwest Expert for my furnace and lucky to have Mike as my service technician. I highly recommend Northwest Expert team for any HVAC need. Mike, you are the BEST man!!!

  • Review 31 (2024-08-29 - Rating: 5)

    Our AC was making all kinds of noise. Called NW Expert Heating and they got someone out the next day. Our tech Ani promptly diagnosed and explained the issues we were having. Extremely professional and knowledgeable. Will definitely use in the future for our maintenance and service needs.Update:Dan and Philip came out this morning and installed our new furnace in no time at all. Very kind gentleman who got the job done really quick.

  • Review 32 (2024-08-23 - Rating: 5)

    Recently, had a new Amana air conditioner and furnace installed. While this was a replacement for an old furnace, the air conditioner was a new install. What a great team! And a great experience! Worked with Christopher Pennycook on the initial site inspection, bid, and scheduling. Everything came together very quickly. And every single member of the Northwest Expert Heating, Cooling & Electrical team that we dealt with was professional, polite, and knowledgeable about the products and install. The install team did a wonderful job. The install was neat and tidy, and everything is working as expected. Highly recommended!

  • Review 33 (2024-08-16 - Rating: 5)

    Mike was excellent. Great service, explained everything he was doing in detail, and gave me multiple options for further services and products. He was also very friendly and personable and we had some great conversations while he was here!

  • Review 34 (2024-12-28 - Rating: 5)

    Andrey and Rod did excellent job installing a new mini-split and furnace at my house. Will recommend northwest expert to my friends12/27/24 Nathan came out set my gas pressure and 2nd stage on my two stage gas furnace! Thx Nate!

  • Review 35 (2024-07-23 - Rating: 5)

    We really appreciate Mike and his assistant coming out and repairing our A/C! He was kind, persistent, and courteous. We are grateful for the work he and his team have done and would most certainly like for him to return if ever need be in the future! And we would definitely recommend him to others!Thank you Mike,The Kubode!

  • Review 36 (2024-12-23 - Rating: 5)

    These two did an excellent job today, kept me informed, worked quietly until done. Cleaned up after themselves. Would highly recommend!

  • Review 37 (2024-09-04 - Rating: 5)

    Rod was extremely thorough, polite and informative throughout the bidding process. He was far more knowledgeable than the 3 other electricians who gave me bids. When installing my complicated exterior 50 amp outlet, he was efficient, neat and his work was spot on. I highly recommend Northwest Expert!

  • Review 38 (2024-12-04 - Rating: 5)

    My furnace stopped heating our house within 3 months after purchasing it and at a time when the temps were 32 degrees outside so the house was freezing. I called to report the issue with Noerthwest Expert Heating and Mike stopped by to diagnose the problem. After hours of diagnosing the issue, he found the root cause and addressed it. He spent time confirming that the issue was resolved to ensure things are back to normal as expected.

  • Review 39 (2024-10-03 - Rating: 5)

    This review is for @Brendon who serviced out Furnace and A/C unit on Oct 3,2024. I really appreciate his professionalism and service and his punctuality. Was very polite and took time to explain what he saw and what service he was going to perform and shared the before and after service pictures and educated on Maintainence of the unit. Would definitely recommend anyone who is looking to get unit serviced.

  • Review 40 (2024-11-26 - Rating: 5)

    Great service from Mike. He sent updates and pictures as he was servicing the furnace. Efficient, thorough, and service was reasonably priced. Definitely recommend Northwest expert heating, cooling, & electrical!

  • Review 41 (2025-01-01 - Rating: 5)

    Excellent services! Would call them again for next year furnace tune up! Thank you for making it affordable. With sincere thanks!

  • Review 42 (2023-12-29 - Rating: 5)

    Serhii and Viktor were both amazing and professionals. They worked quietly and efficiently, and completed the furnace and AC installation in record time. I was impressed with their work ethic and skill. A day before I get quote from Chris and Next day Serhii and Victor come to install. I was surprised how Professional and quick they are.

  • Review 43 (2024-10-04 - Rating: 5)

    Ani was super nice and was very professional. He helped me find out whats wrong with the system very quickly, and he brought tarps and masks like a real expert. He explained the details of the diagnosis to me patiently and answered all my questions. Definitely would recommend him.

  • Review 44 (2024-07-26 - Rating: 5)

    Great service and good personel ....The sales representative was very good at working with my schedule. He came in and walked my home and created 3 different plans for me to choose from, explained each installation, and the costs associated. He made the recommendation and we set a date for installation. They arrived on time and breezed through the installation in half the day. Their electrician put in a long day completing the task at hand, he stayed until 10pm. The next day was a holiday but the system had not been through initial run up. The salesman and the electrician both showed up at my home to get the system up and running on their day off. We were unlucky due to a software issue but the next day their was a technician at my door that rectified the situation. I recommend these people to any and all that may be interested in their services. Thank you

  • Review 45 (2023-06-15 - Rating: 5)

    3 years ago had them installed AC unit to my residential house and experience is unforgivable! Price is great but most importantly customer service is amazing. Now they are installing two AC units on our commercial building and once again the experience I’m having is outstanding. They are on time! Very reliable! Can not be more happier! Hopefully be back with more business! Highly recommend!

  • Review 46 (2024-10-30 - Rating: 5)

    I’ve been really impressed each time this group has come to visit. Just today, Nathan came for a check up and was very thorough, answering all of our questions and giving us pointers. I would highly recommend him + Northwest experts.

  • Review 47 (2024-07-23 - Rating: 5)

    Roman and Viker were very professional and did a fantastic job. Had a new A/C unit and furnace installed. Very competitive price from Chris the GM and the install team came in a few days later to get the install done. Overall very satisfied!!!

  • Review 48 (2024-10-22 - Rating: 5)

    Nathan did a great job on a service call for a furnace and AC tune up. They provided helpful information, and they were prompt, professional, and thorough. We will definitely be considering NorthwestExpert in the future!

  • Review 49 (2024-03-15 - Rating: 5)

    Had a bit of a scheduling issue at first but the office communicated well with us about it. The team that came and did the install was very respectful of our house, cleaned up after themselves, and the install looks good. They even installed my Nest for me and tightened my gate hinge. I am looking forward to a Cool Summer:)

  • Review 50 (2024-11-14 - Rating: 5)

    Nathan,Did a phenomenal job! He gave a courtesy call, was extremely professional, and did a first class job. He explained everything that he was doing and answered all my questions. I’ll keep using NW Experts!!

  • Review 51 (2024-09-24 - Rating: 5)

    Ani visited my office and was very friendly and informative through his inspection. I even asked him about some of his tools he was using out of curiosity and he had genuine enthusiasm in explaining the details of what he was doing! I will certainly be working with this company again in the future.

  • Review 52 (2024-07-29 - Rating: 5)

    Nathan took great care of me today when he came by to do an AC tune-up. He also inquired about my furnace which I had been meaning to ask about getting tuned up and he was able to take care of me the same day for a great price. Very friendly and professional 👌

  • Review 53 (2024-09-18 - Rating: 5)

    Had a great experience. Christopher came and evaluated the project and had it done the next day. I walked in to my home and it was a warm hug. I recommend Christopher and his team, no doubt

  • Review 54 (2024-08-27 - Rating: 5)

    Brandon is an excellent service tech. Clearly explained everything and provided multiple options for my furnace repair or to replace fully. Great local company! Installers were excellent; quick and efficient!

  • Review 55 (2023-05-26 - Rating: 5)

    Northwest Expert Heating and Cooling were referred to me. What a wonderful job Chris did. I got a new Armana furnace with a very well priced point. Great customer service and on-time service. My other furnace was 19 years old. Ill be referring you to my friends and family.

  • Review 56 (2024-08-07 - Rating: 5)

    Brandon serviced our AC unit and Furnace, and we were very happy with the service provided! He was very thorough, documented his process and showed us the pictures of our unit, and explained clearly what he was seeing and his recommendations. Highly recommend!

  • Review 57 (2024-08-23 - Rating: 5)

    Nathan did a fantastic job cleaning our outdoor unit and indoor mini-splits. He took his time to make sure it was thoroughly cleaned and was very professional. I’d highly recommend him as your tech at Northwest Expert Heating.

  • Review 58 (2024-08-12 - Rating: 5)

    My technician, Nathan was great. He came on time, walked me through what he did, cleaned my A/C back to new and even is coming back with new filters for me tomorrow. Will definitely use them again!

  • Review 59 (2024-11-01 - Rating: 5)

    We had an issue with our heat pump, called Chris and within 36 hours had Shawn come out to fix the issue and we are extremely satisfied with our decision to choose your company and will continue to recommend you to our friends and family 😁. Thank you your entire staff Rosa included is absolutely amazing!!!!!

  • Review 60 (2024-10-31 - Rating: 5)

    We had to replace our heating system. The whole process was very pleasant even though this is not something we planned on doing right now. The initial appointment was set within a couple of days, the representative who came out was very friendly and knowledgeable, and the installers were amazing. They were professional, respectful, talented and friendly. I’m extremely happy with the installation and how it looks. They took the time to listen to my concerns and ideas and offered recommendations, backed by experience. We are very pleased with the whole experience provided by NW Experts Heating & Cooling.

  • Review 61 (2024-11-07 - Rating: 5)

    Nathan did an excellent job of explaining how my furnace works. He is interesting and i gained insight about my furnace. So very glad he came out today!!!!

  • Review 62 (2024-10-25 - Rating: 5)

    Great service really does exist. Mike is super knowledgeable and friendly. He thaught me alot today and im grateful to have him at my home. I would reccomend mike to everyone that asks me .

  • Review 63 (2024-09-25 - Rating: 5)

    Great experience and service. Christopher Pennycook from Northwest Expert Heating came out and I got an amazing package deal HVAC, A/C, and Tankless. Awesome job!The installed went smoothly Viktor Klets and Dan (Installers) awesome job! and Rod Kanalosh (Electrician) awesome Job! Highly recommended 5 star rating.

  • Review 64 (2023-08-11 - Rating: 5)

    Im really pleased with how well the installation of my system went. They were fast, friendly, and great with communication and customer service. I feel like I got an amazing value for a no hassle experience. Highly recommended and I wouldnt hesitate to use them again!

  • Review 65 (2024-10-10 - Rating: 5)

    I called up Northwest to come out and look at a couple of older wall heaters that I have in the house, and they sent Rod or to take a look. He showed up at the house, I explained to him what was going on, and he went to work troubleshooting the issue. After coming up with a good plan, and a fairly good idea as to what the issue couldve been, Rod went to work fixing it. I left the house to run some errands, and a few hours later got a call from Rod saying he was all done and we were ready to go! He did a great job installingthe things he needed without making a big mess. Were selling the house, and this was a last minute hiccup we had to face in order get it sold. Rod was very professional and explained everything in detail as to what he was going to do. Ill definitely be keeping them in mind for any future needs!

  • Review 66 (2024-10-08 - Rating: 5)

    Nathan was such a pleasant guy! He came out to troubleshoot some fan issues with my heat pump system and was knowledgeable and extremely respectful. 12/10

  • Review 67 (2024-10-23 - Rating: 5)

    Tech was very professional and courteous. He was very thorough, showing and explaining all he found. I definitely recommend NorthWest Expert Heating. Thank you Mike for the thermostat fix. Fast and easy.

  • Review 68 (2024-08-26 - Rating: 5)

    Ani was on time, very professional, knowledgeable and personable. He really took the time to explain what was the problem and what possible solutions there were. I appreciated all he did to make the solution something I can handle and would highly recommend the company and Ani.

  • Review 69 (2024-08-01 - Rating: 5)

    Our tech, Brandon, was a pleasure to work with. He took the time to answer all our questions and explained everything that he was doing. If all the techs are like him, I wouldnt hesitate to recommend Northwest Expert Heating.

  • Review 70 (2024-12-06 - Rating: 5)

    Nathan came today checked out my system .showed me how to work the thermostat. Explained how the system functions. Did a excellent job. I would recommend Northwest Expert Heating and Cooling to everyone.

  • Review 71 (2024-09-30 - Rating: 5)

    Mike did a great job on furnace tune up. he showed me how to replace filter . he also checked for gas leaks around my other gas appliances. i would recommend mike to everyone.

  • Review 72 (2024-08-02 - Rating: 5)

    Ani came out first thing day of call. Moved his schedule around to get us AC working again same day. Saved us lots of money finding the leak right away with his experience and have gave us great options for future saving. Great service and friendly tech!

  • Review 73 (2024-11-05 - Rating: 5)

    Nathan, was truly professional. Explain every step of his servicing. Great caring attitude . Will hire him again. Thanks ❤️

  • Review 74 (2024-10-07 - Rating: 5)

    Able to get a quick install appointment and they beat the others by nearly $3k. The install team was super quick and efficient. Left the place looking perfect. The electrician hid wiring better that the one that did my neighbors house. Very pleased with the result. Julie was able to give me a reason to try a quote and Chris was able to do the quote over the phone! Saved me time and got it done right, fast and for less than the competition.Following the installation of the air conditioning the team returned and Andre installed the new furnace and did a great job! They were on time, efficient and left the workspace clean.

  • Review 75 (2024-12-19 - Rating: 5)

    Nathan called before he came out to the house.He educated me on my furnace and hot water heater. We feel more secure having people.

  • Review 76 (2024-03-22 - Rating: 5)

    Great and speedy service. Very friendly staff and clear communication l. Highly recommended to all of my clients and personal projects. Alec came to the property and was great to work with.

  • Review 77 (2024-08-13 - Rating: 5)

    Rod & Andrey did a good job at my house today. They came on time 8am and were done by 2pm. I liked there service they were well aware of what they were doing. I highly recommend them.

  • Review 78 (2024-08-30 - Rating: 5)

    Rod did a great job installing a couple of extras outlets and under cabinet lights. Very friendly, cleaned up nicely after the job. Good price for the work done.

  • Review 79 (2025-01-04 - Rating: 5)

    Quick response. Expertly resolved a problem with our furnace. Professional technician with good communication skills. Grateful to have found them.

  • Review 80 (2024-11-26 - Rating: 5)

    Nathan was excellent & very friendly... he explained every step of the process & did a great job on furnace tune up .. much appreciation.. 🙏🙏🙏🙏🙏

  • Review 81 (2024-11-07 - Rating: 5)

    Roman and Victor installed the new Amana furnace. Also thank you Mike for reigniting my fireplace after the installation was complete. I recommend northwest to everyone.

  • Review 82 (2024-11-20 - Rating: 5)

    Mike Vulf is an expert who is dedicated to his profession. I explained my concerns and he gave me options that worked for me. This is how it should be. I recommend him when you need HVAC work.

  • Review 83 (2024-11-13 - Rating: 5)

    Yes Mike was really a great guy. Very professional. Didnt dilly Daly. When asked questions. Answered all in a very courteous way thanks so much.

  • Review 84 (2024-12-02 - Rating: 5)

    Im so thankful for Northwest expert heating Nathan came out and got my heating heater back up and running the same day he was so efficient best customer service ever and did a great job so happy Im going to tell all my friends word of mouth is the way to go

  • Review 85 (2024-10-03 - Rating: 5)

    Brandon was very thorough in cleaning and maintenance on my mini-split heat pump. He explained everything real well. I feel that I received excellent service.

  • Review 86 (2024-10-07 - Rating: 5)

    - Service Tech: Senior Tech Ani- Service: Furnace Inspection and Tune up- Service Experience: Excellent! Ani was the consummate professional, performed fast, great service and provided information regarding the health and continued maintenance of my HVAC system. Great company, reliable, friendly and fast.

  • Review 87 (2024-08-01 - Rating: 4)

    Northwest Expert Heating, Cooling, and Electrical offered a very fair price for a good product. The employee who came out to give me an estimate, Christopher, was very friendly and professional. The install was quick and mostly seamless.My only complaint is that the electrical inspection for the upgraded breaker panel failed three separate times- the first time for an issue with the grounding wire, the second time for an issue with how they connected to the PSE box on the exterior of my house, and the third time for an issue with the surge protector install on the breaker panel. The fourth inspection passed, however I wasn’t able to get PSE to turn the power back on at my house until this passed inspection, so I was running my house on a generator for a few weeks. I called Northwest Expert Heating, Cooling, and Electrical and told them that the inspection kept failing causing my house to not have power for a few weeks and asked them for some sort of compensation for their error. They told me they would look into it and let me know, but they never got back to me and never compensated me. If it weren’t for the multiple failed electrical inspections and lack of compensation for me having to run my house on a generator for almost three weeks due to their error, I would give them a 5 star, but with these issues I am giving them a 3 star.Update: I was eventually contacted by the supervisor. After explaining the situation to her, she took full responsibility for their mistakes and offered me a fair monetary compensation. For this reason, I am updating this review to a 4 star.

  • Review 88 (2024-11-26 - Rating: 5)

    Excellent team & customer service!! Honest about what needs to be fixed. This will be my go to HVAC company for me and my real estate clients!! Ask for Brandon or Shawn

  • Review 89 (2025-01-06 - Rating: 5)

    Thank you Nathan Young for getting my furnace back in order and making it as painless as possible. I appreciate your time and knowledge and understand better my options.

  • Review 90 (2024-10-11 - Rating: 5)

    We had Mike over to do some maintenance on our a/c and he’s great! Very polite and personable. Great customer service. Will recommend!

  • Review 91 (2024-07-25 - Rating: 5)

    Viktor and Roman added an additional vent, and did great work! This company has really gone above and beyond to ensure customer satisfaction! Heavily considering another project with them in the future!Mike came out and made things right first thing this morning. A SIGNIFICANT improvement, and we now understand the changes made to the initial plan. While some things did need to be corrected from the job done prior, Mike did a very thorough job and ensured that everything was correct and buttoned up very professionally. I’m thankful to them for making it right, and for taking the time to come back, own their errors and miscommunications, and communicate fully with a customer. I walked away from this interaction much less stressed than I was yesterday, and knowing my system isn’t going to cause additional damage to my home is a huge help! A weight lifted!Review #1 Ani came out and immediately was able to give us a recommendation on fixing an issue we have had since our AC was put in by another company. The fix was not actually what we thought it would be and he was able to explain very well what the situation was and how to fix it, and he didn’t try to sell us on additional things to fix! Really appreciate his professionalism and taking the time to fit us in so the work could be completed asap!

  • Review 92 (2024-08-09 - Rating: 5)

    Nathan gave a cursity call before he showed and check my unit. He also helped me connect to my Amana cloud which I have been having difficulty doing it myself for weeks now. Thank you Nathan for being patient with me and the customer service was amazing.

  • Review 93 (2024-10-29 - Rating: 5)

    Nat was wonderful job at our house! We discussed options for AC and Heating upgrades and will be back in touch with Nat in the next few days

  • Review 94 (2024-04-11 - Rating: 5)

    They offer a service that is simply outstanding - its both personal and professional! Being a family-owned company, they take pride in providing the best care and attention to their customers. Even during difficult situations, they remain communicative, patient, and flexible - ensuring that their customers are 100% satisfied with the service they receive. Despite facing numerous roadblocks before and during the scheduled installation, Richards team remained dedicated to completing the installation to the highest standard possible. I am incredibly grateful to Richard and his team for their unwavering commitment and patience. They truly went above and beyond, and I couldnt be happier with the service I received.

  • Review 95 (2024-10-18 - Rating: 5)

    Roman, Victor and Peter did a GREAT job installing my new furnace an a/c. Im pleased with the work they did and would highly recommend them.

  • Review 96 (2025-01-03 - Rating: 5)

    We had an excellent experience with Northwest Expert Heating, Cooling & Electrical. Our technician, Nathan Young, was professional, knowledgeable, and incredibly friendly. Great communication from setting the appt to a call the day of service letting me know, he was on his way. He arrived on time and made sure to explain everything in detail, so we felt confident about the work being done. It’s clear that customer service is a top priority for this company, and Nathan went above and beyond to ensure everything was taken care of properly. I highly recommend Nathan and Northwest Expert for anyone in need of heating, cooling, or electrical services. Thank you, Nathan, for the outstanding service!

  • Review 97 (2024-10-28 - Rating: 5)

    Mike was fantastic. Clean, personal Le and professional. You guys have my business (and my father in law & brother in law as well.Thank You

  • Review 98 (2024-11-05 - Rating: 5)

    Brandon was very helpful and knowledgeable . Offered a good solution to the issue. Roman and Viktor were very professional handling my dogs and installing the furnace.

  • Review 99 (2024-07-11 - Rating: 5)

    Roman and Victor were my installers and did a great job. They were very detail oriented and left the area clean. I would recommend Northwest Expert Heating to anyone looking to get any work done on their Heating/cooling systems!

  • Review 100 (2024-11-15 - Rating: 5)

    We had a new mini split installed by Rod, Viktor, and Roman. They were courteous, efficient, and really hard workers. We couldn’t be happier with the result.

  • Review 101 (2024-11-11 - Rating: 5)

    It was a pleasure to work with Brandon. He went above and beyond the call of duty he answered all the questions. He was very professional, and he gave very thorough detail answers to all my questions.

  • Review 102 (2024-11-18 - Rating: 5)

    Brandon was very informative, he explained everything he was doing. Programmed my thermostat. Will definitely call them next time.

  • Review 103 (2024-11-12 - Rating: 5)

    Nathan came to maintain our heat pump and furnace. He was quick and professional, and also fixed the low gas pressure going into our furnace.

  • Review 104 (2024-11-27 - Rating: 5)

    Nathan was very friendly, polite, and professional, he took care of my heater unit inside and out. I will be calling back for service next year.

  • Review 105 (2024-10-23 - Rating: 5)

    Nathan did a really good job on the tune up, I really appreciate him giving a courtesy call prior to coming out, very knowledgeable and efficient technician!

  • Review 106 (2024-12-02 - Rating: 5)

    Rod, Roman, Viktor, have been amazing! They installed a our new heating system! Thank you so much Guys!! They even gave a stuffie to my little one!! 🥰 thank you again!

  • Review 107 (2024-07-18 - Rating: 5)

    These guys are awesome. Even though they actually didn’t fix my issue but only cause it was a bad unit. They came out here and spent 3hrs running everything down and cross all thee Ts and dotted all the Is just to make sure that when I called in for my warranty Replacment there was no way Sears could squirm out of it. Highly recommend these guys

  • Review 108 (2024-10-10 - Rating: 5)

    Nathan did a great job on my tune up I highly recommend this company, they have been taking good care of me for the last three years :)

  • Review 109 (2024-12-27 - Rating: 5)

    Nathan did a great job and he deserve more money at least $ a raise of $3 !

  • Review 110 (2024-08-09 - Rating: 5)

    Ani is a great person , he’s a professional service man doing his work to finish his job. I’m giving him a five stars for doing his work. northwest expert heating, you got a great man like Ani!!!

  • Review 111 (2024-08-29 - Rating: 5)

    Rod is the best! He fixed my faulty electrical outlets today and I am so grateful for his help! He made a special trip today after work hours to assist me. I will be a customer for life!

  • Review 112 (2025-01-08 - Rating: 5)

    Nathan came to diagnose and tune up. Excellent service. Knowledgeable. Thank you

  • Review 113 (2024-11-26 - Rating: 5)

    Mike was fantastic. Got everything working tip top. Explained everything important and very respectful. No notes.

  • Review 114 (2024-08-06 - Rating: 5)

    Brandon was very helpful, professional, and efficient. He gave knowledgeable recommendations and I look forward to working with him again for all my ac needs.

  • Review 115 (2024-07-25 - Rating: 5)

    We had NW Experts came out to install a new AC and furnace. Roman and Victor were very professional and on-point with the installation. Highly recommended.

  • Review 116 (2024-10-07 - Rating: 5)

    Nathan went above and beyond on our furnace maintenance. He was kind and considerate and very knowledgeable! We appreciate such great service!

  • Review 117 (2022-10-16 - Rating: 4)

    The overall experience was great except some things happened on the back end that caused a delay in the install of a new furnace. This is why they get 4 stars and not 5, otherwise the process was easy, quick at first and the pricing was far better than other places that quoted me for a different brand but worse features. Richard Scott was the gentleman that came out to do the estimating and he was very personable. While there was a language barrier with the technicians, they did an absolutely fantastic job and things really look clean and professional compared to what it was before. I definitely recommend these guys if you dont mind a smaller company doing the job. They are underrated Im sureWhile I opted out of the American Standard/Goodman furnace due to price, I am actually WAAAYYY happier with the Lennox furnace and York heat pump that was installed they are small, super quiet and operate very smoothly. I believe these guys can install just about anything for you so do hit them up for any of your heating and cooling needs!

  • Review 118 (2024-11-18 - Rating: 5)

    Nathan was very thorough and did a fantastic job problem solving the issue with my furnace. I highly recommend him.

  • Review 119 (2024-07-27 - Rating: 5)

    After conducting a thorough inspection, Service Tech Brandon did a great job explaining the different parts and options moving forward to meet our needs. I would recommend his services to others.

  • Review 120 (2024-12-19 - Rating: 5)

    Northwest Expert Heating installed a heat pump with backup gas furnace for me, and removed my ancient gas furnace, all in one workday. I compared multiple quotes from local heating companies and theirs was - by tens of thousands - easily the best. But I knew I wasnt getting cheap, just reasonably priced. The person that came to my home to consult and make recommendations said the same things as the more expensive companies, except he recommended AGAINST unnecessary add-ons. NEH was super transparent with their pricing and financing options, and every phone call I had was answered immediately. The service has been outstanding and I have an impressive 10 year parts/labor warranty to go with my new heat pump, should anything go wrong. I would heartily recommend this company to anyone.Edit: a year and a half later, we had Nate come out for maintenance. Living in a heavily wooded area, a lot of gunk had built up in our heat pump. Nate communicated excellently, giving us an ETA when he was on his way. He was courteous, helpful, friendly, and thorough. I am pleased to continue working with NEH and will do so more in the future.

  • Review 121 (2024-08-20 - Rating: 5)

    Best service from Nathan for service of our AC thank you so much.

  • Review 122 (2024-07-02 - Rating: 5)

    Ani did a great job diagnosing and offering solutions for my cooling systems. I’ve used several HVAC companies in the past and this is the best experience yet. Would definitely recommend them.

  • Review 123 (2020-10-13 - Rating: 5)

    If anyone is interested in heating venting and air conditioning for their home (HVAC) please consider Northwest Expert Heating and Cooling. They installed top of the line Trane equipment for us at great price, Nichole and I are grateful to Richard Scott and Eddie Demchuck for keeping us cool and comfortable this summer and beyond. The energy savings from the heat pump system will pay for itself in the years to come and well stay cool in the summer and warm in the winter, hard to beat that. Theyre a local family-run business and provided us with professional service from the estimate, to the install and processing of the rebate. I dont receive any kickbacks or discounts for this, just an honest opinion from a happy customer.

  • Review 124 (2024-07-09 - Rating: 5)

    Worked with Chris Pennycook and couldnt have been happier with the outcome. He was 100% professional and got me a great deal with instalation within that same week. Highly recommend this company.

  • Review 125 (2024-08-19 - Rating: 5)

    Recently switched our HVAC services over to Northwest and so far they have been awesome! Mike has been here twice for different services for our furnace and heat pump. Each time he has been thorough and explained everything really well. Would definitely recommend Northwest Expert Heating & Cooling.Update 8/2024: Recently had Brandon out and he provided a great service explaining everything really well. Still recommend this team for your HVAC needs!

  • Review 126 (2024-09-19 - Rating: 5)

    Mike is just wonderful. He was so meticulous and left the furnace area clean and tidy.He did a 6 star job!He is a Furnace Warrior.

  • Review 127 (2024-09-24 - Rating: 5)

    Andrey and colleague were great! Was able to install furnace and water heater in a tight area without issues. Appreciate it!

  • Review 128 (2024-07-24 - Rating: 5)

    Victor and Roman are amazing. Fast. Courteous. Clean. Helpful. Great attention to detail.

  • Review 129 (2024-08-15 - Rating: 5)

    Brandon Purcy was very efficient and explained how my furnanxe and air-conditioning worked. He showed me the cracks in my furnace and why it was unsafe to run. Highly recommend Brandon and Northwest Expert Heating and Cooling.

  • Review 130 (2024-10-23 - Rating: 5)

    Thank you Mike and Andre for finding this in our heat exchanger and getting us a new system installed on the same day!

  • Review 131 (2023-12-07 - Rating: 5)

    I recently had a new furnace installed in my home, and I couldnt be happier with the service I received. The technician who installed the furnace did an excellent job. He was professional, knowledgeable, and efficient.In addition to the great work done by the technician, I also had an excellent experience with the customer service team. Rose and Julie from the office were incredibly helpful and friendly. They were able to schedule the installation appointment at a time that was convenient for me, and they were always available to answer any questions I had.Overall, I am extremely satisfied with the installation of my new furnace and the level of service I received from the technician and the customer service team. I would highly recommend this company to anyone in need of heating or cooling services. Thank you to the entire team for a job well done!

  • Review 132 (2024-10-09 - Rating: 5)

    Nathen did a great job today, very professionally and respectful! would love to work with you guys again!

  • Review 133 (2024-08-01 - Rating: 5)

    Roman and Victor, great great. Actually enjoyed having them here. They worked hard and the work was very professional, left the area clean. I felt that they wanted me to be happy with their work, Thank you very much

  • Review 134 (2024-08-02 - Rating: 5)

    Nathan was a very polite, conscientious worker who did a very thorough job servicing our AC unit. He took his time and made sure everything was working properly.

  • Review 135 (2024-12-27 - Rating: 5)

    Nathan came in to tuneup 2 of our furnaces. Very knowledgeable and professional.

  • Review 136 (2024-10-11 - Rating: 5)

    Nathan did a fantastic job and explained everything very well and did a very great job on my tune up for my 15+ year old furnace

  • Review 137 (2024-08-05 - Rating: 5)

    Nathan worked on our office unit today. He was very professional and he is highly skilled with his job. He is an asset for the company.

  • Review 138 (2024-12-02 - Rating: 5)

    Nathan did a great job with checking out our mini split unit when it had issues.

  • Review 139 (2023-01-19 - Rating: 5)

    I had a 4-Zone Heat Pump installed and couldnt be happier with the result. Richard Scott was quick to do an estimate and was very professional, no pressure. Oleg and his team did a very good job with the installation that took a day. The electrician also did a good job, it was done in half a day. The price was fair and competitive compared with the other cotractors who came by. As Richard said, Enjoy your new HVAC. We are definitely enjoying the benefits. I HIGHLY RECOMMEND Northwest Expert Heating & Cooling !!!

  • Review 140 (2024-10-18 - Rating: 5)

    Mike is an excellent technician. He serviced 4 furnaces for me and I recommend him to my sister-in-law.

  • Review 141 (2024-07-26 - Rating: 5)

    Ramon and Victor did a commendable job installing air conditioner in our place.I would definately recommend them for any air conditioning needs.

  • Review 142 (2024-09-20 - Rating: 5)

    Mike and NWExperts have done great job! Mike explained, checked and cleaned everything. He fixed small problems around furnace as well!

  • Review 143 (2024-08-12 - Rating: 5)

    Andrey and Mark were very friendly and quickly made a repair.

  • Review 144 (2024-07-26 - Rating: 5)

    Brandon was an outstanding provider of service. He explained every step in his procedures. I highly recommend!

  • Review 145 (2024-10-08 - Rating: 5)

    Nathan did a great job! Thanks. Looking forward to also having the newhot water heater installed.

  • Review 146 (2024-10-31 - Rating: 5)

    We are very happy with the efficiency and quality work done by Andre and Alex. Highly recommend them!

  • Review 147 (2024-09-23 - Rating: 5)

    Nathan was able to walk me through the issue with my furnace and give me 3 options to review. Very thorough.

  • Review 148 (2024-08-21 - Rating: 5)

    Brandon came out and did our annual service on our machines and did an amazing job. Great to work with and very helpful!

  • Review 149 (2024-07-22 - Rating: 5)

    Rob (electrician) and Viktor and Roman (installers) did a great job installing my A/C unit and hooking it up with the existing cable, furnace and ductwork. Now we cant complain about it being too hot in the home in the summer. It was an investment that will be worthwhile since PNW summers keep being hot now.

  • Review 150 (2024-09-27 - Rating: 5)

    Roman Victor Andrey Alexander Rod were great. Very efficient and worked hard. Looks great. So happy

  • Review 151 (2024-10-28 - Rating: 5)

    Fast and professional. Nathan did a great job servicing our unit.

  • Review 152 (2024-07-27 - Rating: 5)

    Hello, I know this company personally, very cool and polite people work there, you can contact this company, and you will not be disappointed, they will help you with any Hvac and electrical issues. I also know Andrii who responsibly installs systems.

  • Review 153 (2024-11-22 - Rating: 5)

    Nathan did a great job. Professional and on time. Fix my issue and explained the cause clearly.

  • Review 154 (2024-10-08 - Rating: 5)

    Brandon was really kind and walked us through different options. Love Northwest experts. On time and quickly done!

  • Review 155 (2023-09-13 - Rating: 5)

    Northwest Expert Heating truly exceeded my expectations! Their team of installers displayed the utmost professionalism throughout the entire process. Not only was the installation flawlessly executed, but they also left the work area spotless, which I greatly appreciated.Furthermore, their response to a minor filter issue was impressively swift, even though it turned out that a new filter wasnt needed after all. This level of dedication to customer satisfaction is truly commendable.Above all, the staff at Northwest Expert Heating were incredibly friendly, making the whole experience even more pleasant. I couldnt be happier with their service, and I highly recommend them to anyone in need of heating expertise. Thank you for a job well done!

  • Review 156 (2024-10-10 - Rating: 5)

    Nathan did a stand up job, have a courtesy call prior to arrival, was very informative on the system, and proamos the company has, over all very happy...

  • Review 157 (2024-07-30 - Rating: 5)

    Roman Victor and Rod were amazing courteous hard working very informative and patient with our grandson and dog. They really knew what they were doing and very helpful !!!

  • Review 158 (2024-07-29 - Rating: 5)

    Brandon Percy did excellent service for us answered all of our questions and was able to try to help us with the financing part of it also and ordering parts thank you so much

  • Review 159 (2024-07-31 - Rating: 5)

    Roman and Viktor were quick efficient and never bothered me once while I was in my place of business and on video call and wouldnt have had the Time to step away , they came in at the end of their service showed me pictures of what they had done and gave me a time frame as to when the technician would be in to set up the thermostat.

  • Review 160 (2024-11-20 - Rating: 5)

    Really good service and an excellent tech, Shawn, did a great good job. The price was super good too.

  • Review 161 (2024-08-12 - Rating: 5)

    Nathan was great. Called before, came in a timely fashion, was quick n courteous. Nice young man.

  • Review 162 (2021-05-15 - Rating: 5)

    Joel came out on a Thursday to diagnose my furnace, which I could hear crapping out the morning I called. Determined a new furnace was the best choice rather than put a band-aid on a 40+ year old furnace. A two man crew showed up on Monday morning (get that? just over 1 working day!) with a new heating system (furnace). The guys were done in just a few hours on a rather difficult air handler hanging horizontally under the house. Had a couple hiccups but were overcome quickly. Would definitely recommend to family and friends.

  • Review 163 (2024-03-15 - Rating: 5)

    Northwest Expert Heating Cooling and Electrical were Johnny on the spot. Andre did a great job installing our new heat.pump and furnace. Eddie the owner also came out to troubleshoot an issue we had with fitting our new furnace where the existing furnace was. And Mike the technical expert was the cherry on the top with his patience programming and explaining how our new thermostat worked. So far everything is working as promised. Our hope is that our satisfaction continues this summer when the temperatures reach the 80s 90s and 100,s like last year.

  • Review 164 (2024-06-30 - Rating: 5)

    We got a new system installed but wasnt working at 100% for the first heat of summer. Ani came out to help and was incredibly knowledgeable and friendly. He was able to find the kinks and get us up and running for summer! Thank you Ani!

  • Review 165 (2024-12-04 - Rating: 5)

    AC works great. They were able to install it in one day without the power being off for too long.

  • Review 166 (2024-10-17 - Rating: 5)

    We worked with Roman and Viktor and they did an amazing job and were very professional. Highly recommend!!!

  • Review 167 (2024-12-23 - Rating: 5)

    My technician Nathan came and repaired my furnace today. He was prompt, courteous.

  • Review 168 (2024-07-08 - Rating: 5)

    Ani, can out serviced my mini split. He did a awesome job explaining all the parts and service details. Highly recommend!!

  • Review 169 (2024-10-15 - Rating: 5)

    Replaced our existing furnace and did a very good job. Happy with the price and service.

  • Review 170 (2024-06-05 - Rating: 5)

    Called Northwest for special service they were having. They sent Brandon out and he was very professional and informative. Was surprised at the way he and the company are about taking care of their customers. Will definitely use them again.

  • Review 171 (2024-09-12 - Rating: 5)

    Nathan was great. Called before hand and came in a timely fashion, was quick and detail oriented.

  • Review 172 (2024-10-29 - Rating: 5)

    Mike is SO awesome!!! Super friendly and did a great job with our HVAC.

  • Review 173 (2024-02-09 - Rating: 5)

    Highly recommended and I wouldnt hesitate to use them again. We had an estimate from another company that was almost as double as NEHCE.Quick easy scheduling for a furnace repair, both Obadiah and Alec are experienced technicians, they explained thoroughly and did a great job.

  • Review 174 (2024-11-04 - Rating: 5)

    Nathan did a great job on the tune up! Also gave a courtesy call prior to coming out!

  • Review 175 (2024-12-12 - Rating: 5)

    Roman was fast and efficient. He knew exactly what needed to be done and then explained how the system works.

  • Review 176 (2024-08-07 - Rating: 5)

    Nathan came out and verified pressures and added refrigerant as needed. Everything went perfect and Nathan was very helpful.

  • Review 177 (2024-12-30 - Rating: 5)

    They were prompt and courteous. They installed my new heat pump and furnace in 1 day, and with a lifetime warranty on that particular brand. The person who came out and gave me the quote, Chris, was really on top of making sure the model was in stock before the holiday, and ready for the technicians to start on the next business day.

  • Review 178 (2024-03-12 - Rating: 5)

    What can I say? These guys are great professional and hard working. Did a great installation and Andre one of the installers did a excellent job and was very knowledgeable. Would recommend and use again for future projects

  • Review 179 (2024-12-06 - Rating: 5)

    Nathan got heatpump up and running and was very educational...gave me great ideas for air quality.

  • Review 180 (2024-04-10 - Rating: 5)

    We had called NW Expert Heating, Cooling, & Electrical for a Tune up of our Furnace & AC units. Obadiah Poole was pur Technician. He came out and did a thorough job, and also explaining to me what is going on with our systems. He noted that our Blower-motor had an oil leak, and that eventually it would fail. He did not pressure me to replace it stating it may last months or a year but once theyre leaking it will fail. Upon discussion we decided to replace it now while the weather is mild and not waiting till peak season to try and get it done when it eventually fails. He just finished the install of the new motor and I had asked some additional questions about the furnace and he graciously explained in detail addressing any questions or concerns I had. He did good work and I appreciate the attention to detail.

  • Review 181 (2024-07-22 - Rating: 5)

    Ani and his trainee Nate were great! Super nice and honest. Will work with them again. 👍

  • Review 182 (2024-03-28 - Rating: 5)

    I am so Pleased with Northwest Expert!!!From the time Mike walked in the door, till he said goodbye, he was a complete professional. He stayed until we figured out how to fix my heating issue. The two of us kept bouncing possibilities around until we found a solution both of us were happy with. We scheduled the work right away, and within a day, the SME (subject matter expert) Yuri was at my door and ready with all the proper tools and materials to get the job done.I couldnt be happier with the final product. Northwest Expert heating delivered where several others had failed.FIVE STARS for Northwest Expert!!!Thank You all for helping me put a line through a long-time honey-do-list Item that has been plaguing me for years.

  • Review 183 (2020-08-20 - Rating: 5)

    Without reading any further into my personal experience, I would and have recommend(ed) Northwest Expert Heating to anyone needing HVAC services. Eddie, his dad and brother are great guys, knowledgeable, easy going and respectful.COMPANY* Competitively priced* Family owned, operated - father and sons own and install* Salesperson has interesting approach and a bit unique, but he was great about being able to work within my budget and come up with a solution that worked perfect for us.* They sell different brands and options for any type of HVAC needs. Some companies are limited to one brand i.e Daikin, Mitsubishi etc. and really push the one they have.MY HOUSE* 1920’s, 2 levels and basement (3 total levels)Original system:* gas furnace in basement, ductedNEW SYSTEM* Daikin Heat pump minisplit, 1 wall unit living room, 1 wall unit in basement, 1 attic unit for top floor to feed ducts to bathroom, 2 bedroomsNEW SYSTEM -- PROS* each level can turn on off and regulate temperature as needed.* System works nicely as a whole and I was able to remove my furnace and make more room in my basement renovation.* We now have AC 🙂 !! Probably the best part* Wall units are pretty decent at the “Automatic” setting for the fan and temperature regulationNEW SYSTEM -- COULD BE BETTER (not bad)* The temperature gauge for the ducted unit is in the hallway(as most systems probably are) where you use the remote to operate, issue is the temp in the rooms could be colder/hotter than the hallway, so we end up having to keep the doors open to regulate(also the air return is there so it needs to do it’s thing)* Obviously the wall unit in the living room may not be the best to look at, I did get the best looking one by Daikon though and dont mind it, but it does actually “blow” the air, so we are unable to put any plants in the pathway of the air movement because it heats it up too much in winter, it makes a blowing noise like any fan would (ducted systems dont make any fan noise)* Heat out of wall units are not burning hot like a furnace, so sometimes if its freezing, could take a while to warm up and generally has to stay on most of the time.INSTALLATION PROCESS* Good:- The guys were great, dad and son came for installation- quiet, efficient, cleaned up- Few issues all communicated and taken care of timely- I had tight space outside to install the heat pump and they looked into the sizing of the unit and space and worked with me through it and it passed. That was a real tricky problem.*Issues:- Inspection - attic unit needed to be lifted off the “floor” of the attic for service- Installation - One issue that was not as understanding nor happy with was that when they had ran the line connections from the wall unit in the living room to the Heat Pump and drilled a HUGE 4 hole in my floor joist, more than half the width. But, it appeared this large of a hole was not needed to run through the joists as the same connections were run through the exterior of the house to the heat pump with a much smaller hole.FOLLOW UP SERVICE* There has been a couple “emergencies” that they have been responsive and helped fix- I had some electrical done and created a lot of dust on the air, which clogged the return and made the system start leaking water on my ceiling. I guess this might not have been a problem if there was not a clog in the return filter, but it did raise a flag to the unit being slightly tilted and uneven and making the overflow redirect away from proper overflow draining tubes. They leveled it and hasn’t been a problem since. I am keeping an eye on it now though.- Not their fault, I started noticing leaking on my exterior wall and thought it was the condensation from my wall unit in living room. They were able to come out right away and take a look. The problem turned out that my basement contractor had cut and removed the condensation tube that led to outside so it was just dripping within my walls, luckily they helped me fix this right away.

  • Review 184 (2024-01-07 - Rating: 5)

    Unbelievable customer service, professionalism and working knowledge. The tech that came out to my elderly parents house had done his homework before arrival, even knew the year the house was built and had in-depth knowledge of their existing system. He diagnosed and made recommendations that were helpful. He communicated the problem by stepping me through the whole system. The follow-up techs completed the necessary work to ensure that the system was safe and ready for use. Would definitely call again. The five star reviews are real!

  • Review 185 (2024-06-05 - Rating: 5)

    Good experience, clean , respectfully to renters,Like pro, super helpful to use 10 months no interest loan. Easy to work with . Thank you Rod Kanalosh , Andrey demchuk, Victor Klets. They went above and beyond. Happy with this HVAC company.New mini splits are awesome.

  • Review 186 (2024-02-15 - Rating: 5)

    Let’s be honest here, split systems are not the most aesthetically pleasing thing to see in your yard. But Northwest Expert Heating did a great job of placing the outside unit in a logical position, where the condensate lines would not be awkwardly placed. The electrician used wizardry to get power to these units. Drop cloths were placed on my floors during the installation, and when these were removed at the end of the job, the installers donned booties. Very happy with quality of work and overall professionalism

  • Review 187 (2024-08-30 - Rating: 5)

    Nathan did a great tune up job on our outdoor unit Mitsubishi mini split.

  • Review 188 (2024-08-23 - Rating: 5)

    Eddie , Contacted me right away and is correcting the issue. Thanks Eddie !This is what Chris Pennycook wrote, and still no response.This is my complete bad, I should have this pricing over to you later today or tomorrow morning. Im so sorry.The units were installed today. The guys did a great job. Roman , Victor, Mike, Rod , thank you

  • Review 189 (2024-09-20 - Rating: 5)

    Nathan was very knowledgeable and courteous. He did a great job today

  • Review 190 (2024-07-16 - Rating: 5)

    Rod was great. The company let me know when he was on his way and he did the work quick and clean.

  • Review 191 (2024-09-06 - Rating: 5)

    Jesse was awesome! Very knowledgeable, courteous, and great follow through. We’ve been keeping this old Coleman Furnace alive for a bit longer and he’s been a great sounding board on deciding future steps for my HVAC plans.9/6/2024 edit - Different year, another great service. My regular guy is on vacay and they sent me Ani, who was also awesome! Very knowledgeable, courteous and good humored. I’m about ready to start throwing a BBQ when these guys make their annual visit. Great job and thank you for the excellent care.

  • Review 192 (2023-12-14 - Rating: 5)

    Northwest Expert Heatings coil install in our furnace. They truly exceeded expectations! The team at Northwest Expert Heating did an outstanding job with the coil installation, Andrey and Philip did their work impeccable, and they completed the task in record time. I couldnt be happier with the results! Now, my furnace is running smoothly and efficiently thanks to their expertise. I highly recommend them for any heating needs you may have. Theyre the real deal in the north west! 🔥👍

  • Review 193 (2024-10-08 - Rating: 5)

    Roman and Victor were very pleasant and respectful to work with and would recommend northwest to anybody needing work.

  • Review 194 (2024-01-14 - Rating: 5)

    My furnace stopped working on Friday, January 12th 2024, the coldest day of the winter season thus far, so I started calling HVAC companies including some of the well known ones. The furnace is 22 years old so none of the companies would come out for a repair job which is understandable on a 22 year old furnace but they would come out if I agree to purchase a new furnace. Julie was able to schedule a technician to come out within 3 hours of speaking with her. She was pleasant, professional and kind. Mike was the technician/sales person that showed up, well ahead of schedule. He quickly diagnosed the problem and it was obvious that a new furnace is needed. Mike gave me a price I couldn’t refuse on a complete Heating and Cooling System. Believe me, I’m one that does his research before making a purchase. Mike was also fun to deal with, transparent and very personable. And then Andrey Demchuk, one of two installers, who arrived with the system at 5:30pm, a mere 4 hours after I made contact with the company. Andrey and the other installer went to work and got the furnace installed by 9:30pm. Andrew wanted to continue on and also install the AC that night but I recommended that he continue the following day. He wanted to resume at 9am the following day. The temperature forecasted for the morning was 15 degrees. I was okay waiting until late into the following week when the temperature was forecasted to rise to 40 degrees to get the AC installed, but Andrey wanted to get it done sooner than later so he came the following morning. The installation was beautifully done, with high quality. I cannot express enough how impressed I am with everyone I worked with at the company. That’s why I took the time to put so much in this review. I highly and unquestionably recommend the company! On a scale of 1 to 5, Andrey earns a 10. Andrey, you are a ROCK STAR!

  • Review 195 (2024-10-15 - Rating: 5)

    Thank you so much for completing the installation of a new furnace/AC today 10/15/24. Grateful thankful for the best service of staff and technician, Mike Vulf , Shawn Regis, Dillan, Bryce , Rose, Julie. Rod the electricians thank you for working past 8:30pm last night. You all are great and appreciated. Great Services..

  • Review 196 (2024-02-24 - Rating: 5)

    Very Reliable..was able to assess and fix our furnace within 2 hours of calling. Mike was super helpful. Also, gave us recommendations on how to mediate another issue we had.

  • Review 197 (2024-07-15 - Rating: 4)

    Dan and Philip were Friendly and professional even when we had extra questions. They had great attention to detail and didnt leave a mess behind!

  • Review 198 (2024-08-15 - Rating: 5)

    Nathan Young was knowledgeable and on time and worked with me to find a solution for my workshops heating issues.

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