Sila Heating, Air Conditioning, Plumbing & Electrical
Located in Exton, Pennsylvania
Address: 15 E Uwchlan Ave #408, Exton, PA 19341, United States
Phone: +1 610-890-4314
Rating: 4.8
Services
- Online estimates
- Wheelchair-accessible entrance
- Repair services
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Drainage service
- Electrical repair shop
- Electrician
- Furnace store
- Heating contractor
- Hot water system supplier
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-04 - Rating: 5)
I have used Sila for several years to provide annual service on our home generator. At this yearās visit, I wanted Sila to look at the battery. When Kevin came today I could not be at the house, but he left me a thorough analysis of the battery and all the measurements necessary to judge useful life, and the decision to replace. He also left photos showing the condition of the old battery. Great job. Very professional and easy to work with. -
Review 2 (2024-08-04 - Rating: 5)
We had a 20 year old heat pump system that had a leak with a refrigerant that is nolonger available. It was time to have a new system installed. The technicians were all very professional. From the first call that lead to an 18 month no interest finance for replacement to the installation technicians coming the very next day. All very polite, courteous and did excellent work! It was the most painless it could have been. New system works and even looks great. I appreciate the excellent service. It was a pleasure to have such an expensive situation taken care of in as economical and painless way as possible. These guys are great at what they do! -
Review 3 (2024-10-23 - Rating: 5)
Andrew was very personable, knowledgeable, and efficient. He provided me with a comprehensive furnace tune while also providing information that i didnt know about my system since I recently moved in. A+ service. I definitely recommend the Sila team to anyone looking for a new HVAC, plumbing, or electrical company. -
Review 4 (2024-10-16 - Rating: 5)
I had two visits from Sila to remediate a problem with my heat pump. The technicians that came out (Isiah and Paul) were extremely knowledgeable about what was happening, how to fix it quickly and how to proactively ensure it doesnāt happen again. They also showed me the damage so I could understand more about the equipment in my home. Their professionalism far exceeded my expectations and I would recommend them as a business. -
Review 5 (2024-08-14 - Rating: 5)
Matt and Wes came out this morning to clean fans on all three of my head units inside and install ionizers on each. I was extremely impressed with how nice and professional they were from the very beginning and that continued until they finished and left. They were careful with keeping my home clean and placed down drop clothes and put covers over there boots every single time they went in and out. They both answered any and all questions and/or concerns that I had. I feel like good customer service and making the customer feel valued is lax more often these days, but both these guys were what you would want when it comes to feeling valued and listened to by who you are paying. I donāt normally leave reviews but I wanted to because they did such a great job and they deserve the recognition. I truly hope Sila gives them credit for a well done job for me today!!! Thanks very much Matt and Wesā¦ā¦. Keep it up, it doesnāt go unnoticed. -
Review 6 (2024-11-01 - Rating: 5)
We had an issue with a recently installed pump. Travis showed up the very next day and had the problem resolved within an hour. He really knows his stuff. Most professional service Ive ever received. -
Review 7 (2024-12-21 - Rating: 5)
Timely, friendly, patient, and VERY knowledgeable!!!! Andrew was exceptional!!!I have been dealing with my heating system for several years under another company. Luckily for me they were not available so I tired Silla for the 1st time! Now they are my go to for my heating needs!!! Im so pleased!! -
Review 8 (2024-11-04 - Rating: 5)
I would give 10 stars if I could. The Sila team was exceptional. They are true experts in the field of high velocity air conditioning. They were able to replace a previous install at our rental property and accomplish many things the previous installer said was not possible. They were very courteous and respectful of the property. I was amazed at how clean they were able to keep the site while drilling through plaster. I give them the highest possible recommendation for anyone that has a historic home and are looking to add central air conditioning. These guys know what they are doing and really care about doing a good job. This is the second system they have installed for me. They installed the system at my primary residence 20 years ago and it was the same crew, then Unique Indoor Comfort. The system is still running and our 1755 farmhouse is alway very comfortable even on the hottest days. The system is very quiet and allowed for a whole house HEPA air cleaner which has really improved the air quality of an older home. Over the 20 years I have recommended Sila to many others that have historical properties and all had the same awesome experience. Those that opted for other options looking to save money shared regrets over not taking my recommendation. Sila/Unique is simply the best when it comes to high velocity air conditioning. -
Review 9 (2024-10-09 - Rating: 5)
This was our first time using Sila. We got an appt pretty quickly to have someone come out to give us an estimate to replace a light fixture in our foyer/stairwell. Technician was able to get the work done same day and he did a great job. Even included pajnting under the new fixture. Was very impressed and will use again. -
Review 10 (2024-10-28 - Rating: 5)
I had another company tell me that I needed a new furnace. I wanted another opinion so I called Sila, I was able to get an appointment the next morning. Matthew Weitzel was the technician that came out, inspected my furnace and found everything in good condition and not in need of replacement at this time. He also found a gas leak around the furnace and repaired that while he was here. When it is time for any work that needs to be done in the future, Iām going to use Sila off of my experience with them today. Very happy customer! -
Review 11 (2025-01-02 - Rating: 5)
Christopher was the best. He was extremely knowledgeable, friendly & efficient. A credit to the Sila team. You folks are fortunate to have him. With him servicing us you definitely have converted us to Sila. -
Review 12 (2024-12-06 - Rating: 5)
Kevin is always so knowledgeable and helpful regarding our electrical problems. He goes above and beyond to get things corrected and is always so easy to talk to. We will surely call on him in the future for any additional electrical issues -
Review 13 (2024-07-03 - Rating: 5)
Best customer service experience from a repair provider, quite possibly ever! I scheduled an emergency call for my 84 year old father in law who is a widower, hard of hearing and not tech savvy. The online appointment tools were so easy to use. The follow up with calls and texts were great! I even got a photo of the electrician 30 minutes before he arrived. Now throw in the fact that Mike Brown was absolutely fantastic, did the work with 20 years of experience behind him and genuinely cared about him and I really impressed my Poppy. Thanks Sila, 10/10 recommend š -
Review 14 (2024-08-01 - Rating: 5)
Andrew was great! He explained everything that he was doing and even fixed a couple of problems that other technicians didnāt find in the past. He was able to offer a few new recommendations and quotes for those recommendations, on the spot. He went above and beyond!! Very easy to talk to and personable! -
Review 15 (2024-11-04 - Rating: 5)
Kevin was outstanding. He reviewed 5he problem gave a thorough summary and his findings and made well thought recommendations for appropriate solutions. We give him a 5 star plus rating -
Review 16 (2024-09-20 - Rating: 5)
Our technician Jonathan demonstrated knowledge, empathy, and skill in getting the problem fixed. He came by about a week ago to fix an issue where one of our air conditioning zones was not producing any air. He identified the root cause and fixed it. However, two days ago we started seeing the same issue. Sila scheduled a follow-up appointment for the very next day, Jon came back, reinforced his original solution, and i wasnt charged a penny for this visit. This, is what exemplifies customer service. Highly recommended! -
Review 17 (2024-07-09 - Rating: 5)
Our service tech, Matt, was timely, knowledgeable, and professional. Prior to his visit, we were inclined to gather other quotes but after discussing our situation with him and seeing his knowledge and experience first hand, we felt very comfortable choosing to go with Sila immediately. -
Review 18 (2024-08-17 - Rating: 5)
Eli was amazing! So thorough and nice. He explained everything as he was doing it and had the best smile. I would 100% want him back for all of our HVAC needs. Eli, you are my favorite Sila guy!!! -
Review 19 (2024-10-02 - Rating: 5)
Thank you Sila for your communication for your appointments. Andrew was fantastic. Looked at every concern and offered solutions where needed. He is friendly, courteous, and always mindful of covering his shoes though this carpet has seen worse :). Thank you for your help Andrew! -
Review 20 (2024-07-16 - Rating: 5)
Andrew was great. Punctual, detail-oriented and was able to pivot when I wasnāt able to be at home for his arrival. My wife had to take the baton and he rolled with it, had to speak to her and me via phone to discuss our solution. Weāre scheduled for service in two days! Quick turn around. -
Review 21 (2024-11-08 - Rating: 5)
Excellent install. Service tech used zip ties to clean up wiring. Outdoor AC slab was leveled as was furnace. And the crew cleaned up post install. -
Review 22 (2024-10-16 - Rating: 5)
Andrew is superb. He explained everything that will be done. I really enjoyed working with him. He is super knowledgeable and a great person to talk to. -
Review 23 (2024-12-11 - Rating: 5)
Arrived on site when right to work, inspected, test run, and serviced unit as required. Very polite and friendly. Work was done efficiently and professionally. Great technician. -
Review 24 (2024-09-13 - Rating: 5)
I attended an event and saw Sila was there. The sales rep said they work on KOHLER generators. So I had them come out and service my KOHLER generator. The technicians also hooked up my phone to the generator so I can monitor it. Sila is great to work with. -
Review 25 (2024-07-19 - Rating: 5)
Matt is a great technician. He had to come twice to figure out a complicated issue with our geothermal. He did it! He refunded our first visit and did not charge us for the callback. Weāve now used Sila for years. Technicians are well trained; communicative, and work out the problems until they are fixed. In our 300 year old house, there can be issues! And theyāve brought this house up to date with geothermal and central air. I am thankful for their quick responses and expertise. -
Review 26 (2024-09-10 - Rating: 5)
I highly recommend Sila Heating, Air Conditioning, Plumbing. They provided excellent service when they installed a furnace and HVAC in my home. From the sales estimate to completing the install, all work was very professional and the price was very competitive. -
Review 27 (2024-06-23 - Rating: 5)
Matthew was great! Called before he came and was right on time. He was very personable and diagnosed the issue quickly. He answered all my questions (I know nothing about ac or technical things). The scheduling process was so easy and very accommodating. The price was also fair. -
Review 28 (2024-08-02 - Rating: 5)
The service tech, Elias, was extremely professional, knowledgable and very efficient. He gave us a good report and got our system back up and running well. All set for the rest of the summer into the fall ahead! Thank you Elias & Sila! -
Review 29 (2024-12-26 - Rating: 5)
Isaiah was polite and did his work confidently with great interaction. He spelled out the status of our system clearly and outlined the issues honestly. I feel he had/has our best interests at heart. I look forward to him returning tomorrow to make the repairs. -
Review 30 (2024-07-15 - Rating: 5)
Cameron was terrific. He had our broken pipe repaired in 15 minutes. Very knowledgeable and efficient. Also shout out to Nichelle and her help with a smile in scheduling repair on same day. Very pleased. -
Review 31 (2023-05-10 - Rating: 5)
Thanh and Darrell were here promptly at 8 AM. They began by assessing the best way to remove the old furnace with the most efficiency and cleanliness. They completed this part very efficiently by using drop clothes throughout my home. They brought in the new furnace without issues and installed it beautifully. They installed a new thermostat and instructed me on how to use it. They left the basement looking cleaner than I had expected and even took the time to wipe down my basement steps before departing. They completed all of this within the promised time allotment with smiles and positive attitudes. I cant wait to fire up my furnace this winter!!!! Thank you Thanh, Darrell and Sila! -
Review 32 (2024-08-03 - Rating: 5)
Fast, professional, courteous, respectful, friendly! Amazing service!! The best all around! From initial call to installation day, it was top notch. All other companies should take courses from Sila on how to treat customers and do business! -
Review 33 (2024-06-21 - Rating: 5)
Cameron the tech for plumbing came on time ,called half hour before arriving. He worked very cleanly and efficiently fixed an issue I had with my shower. I have used Sila for my heating and AC services. This was a first for their plumbing. Everyone from the office to the techs are always professional and polite. -
Review 34 (2025-01-02 - Rating: 5)
On time, knew the machine well, answered all my questions, just a good guy all aroundIād give him TEN STARS !!! -
Review 35 (2024-07-15 - Rating: 5)
Our technician Brian was prompt, professional and knowledgeable. He was able to diagnose our issue and provided a solution in a timely fashion. I would highly recommend Brian and the Sila team to friends, family and business associates. -
Review 36 (2024-10-17 - Rating: 5)
Matt Deal is very knowledgeable and fixed our heating problem with no issues. He definitely is a Sr Technician. -
Review 37 (2024-09-23 - Rating: 5)
Brian is very knowledgeable and respectable. He gave us a very good suggestion in choosing a filter for our propane furnace. Great Job!š -
Review 38 (2024-06-23 - Rating: 5)
Sila receptionist was understanding, patient and helpful in making and then changing my appointment. The plumber, Sean, was pleasant and professional. Scheduling was quick. And visit was on time. Price was more than reasonable. Highly recommend -
Review 39 (2024-06-17 - Rating: 5)
The technician that came to my house Mike Brown, was very knowledgeable and professional! He took great care of the equipment. His kindness and consideration was very much appreciated! -
Review 40 (2025-01-02 - Rating: 5)
Like a lot of heat pump owners, we had trouble with mold inside the unit in our attic. The tech who came out to do routine maintenance pointed out that the mold was getting worse, and had a unit on the truck that he was able to install within half an hour. Breathing better already. Would use this company again. -
Review 41 (2024-09-29 - Rating: 5)
Coty was very knowledgeable and handled everything very professionally. He explained everything in detail and answered all the questions I had. very good experience overall. š -
Review 42 (2023-12-01 - Rating: 5)
Jason was SUPER helpful. It was a bit hectic with the arrival time but he was very patient and professional while we worked out how to get home. He also ensured we were all set up for our next appointment to maximize our time. Weāve had a lot of bad experience recently with unresponsive and unhelpful companies so working with Sila was a breath of fresh air. We will definitely be using their services in the future. -
Review 43 (2024-06-14 - Rating: 5)
Nick Casselli did a great job. We were scheduled for a maintenance check, but our thermostat was locked just as a heat wave rolled thru. He told us, āhe wasnāt leaving until we had it all fixed.ā And thatās exactly what he did. Apologies to his wife for making him a little later but we sure were happy he was there! -
Review 44 (2024-07-25 - Rating: 5)
Lorenzo was very professional, knowledgeable and polite, all of which personal and professional qualities were present throughout his visit. Thank you,Lorenzo, for taking care of us by keeping us cool this summer! -
Review 45 (2024-10-11 - Rating: 5)
James from Sila is a great technician. Very knowledgeable and problem solves very efficiently. Always a great job. Hes great with sophisticated hybrid systems. -
Review 46 (2024-06-24 - Rating: 5)
Brian, the technician, was awesome!! Very knowledgeable! Honest!! Did a great job getting my AC up & running. Huge asset to your company. -
Review 47 (2024-12-05 - Rating: 5)
Knowledgeable Technician! On-time, knew his stuff, communicated well. Highly recommend! -
Review 48 (2025-01-08 - Rating: 5)
Technicians are always professional and knowledgeable. Thanks again Sila! -
Review 49 (2024-02-27 - Rating: 5)
In the winter, I bought a home and within a week, my basement had flooded which cut the heat off to my home. I had called Sila who got me in touch with Eddie who was phenomenal. No run around, communicative, and knowledgeable; he helped ease my familys stress and got the process started. Once the work started, the technician Chinh and his coworker were quick and efficient. I cant recommend this company enough. -
Review 50 (2024-08-24 - Rating: 5)
James was amazing, told us everything he was doing and why. James was very professional. -
Review 51 (2024-05-09 - Rating: 5)
Great service. Excellent communication, I received an immediate response even though my call was in the evening. Chuck is clearly an expert, and he fixed an array of problems someone else created. -
Review 52 (2022-09-08 - Rating: 5)
I loved the text message I received prior to Garyās arrival at my home! It included a picture so I knew who to expect and a brief get to know him bio. The text informed me he was on his way. He arrived ten minutes prior to my appointment. He was extremely friendly, knowledgeable and efficient. He explained things to me in a way I could easily understand. I am super impressed with the quality of customer service I received for routine maintenance. Gary was totally himself ~ a genuine and authentic person. A good human! He put me at ease immediately as this was the first time he serviced my property. He gained my trust and loyalty instantly. Can I give more than 5 stars?!? My expectations were more than surpassed. A good experience for sure. I highly recommend Sila and Gary specifically as the assigned service technician! -
Review 53 (2023-12-29 - Rating: 5)
We had an emergency service need for our generator. Kevin was able to make it to us within an hour or so. He was friendly, quick to figure out the problem and explain it in detail. Extremely satisfied and feeling lucky we had Kevinās help today! -
Review 54 (2024-11-30 - Rating: 5)
He did a wonderful job A very pleasant young man. -
Review 55 (2023-07-07 - Rating: 5)
Rich was very pleasant and very professional. He found the problem with the AC Unit quickly and repaired it just as fast. The quality of the work was top notch and he double checked everything to make sure the entire system was functioning properly before leaving. This was my first experience with Sila and Id recommend them as well as Rich, to anyone. -
Review 56 (2025-01-07 - Rating: 5)
Thanks Sila! Great and rapid service on a tough job right before the Holidays. -
Review 57 (2024-07-09 - Rating: 5)
Nick did a great job. Very thorough. Friendly, cheerful. Great representative of Sila. -
Review 58 (2024-06-11 - Rating: 5)
This is a follow up to a post from Friday 7th. After the service call Sila was able to turn around a quote and installation of a new outdoor compressor unit with 3 days; actually one business day since there was a weekend in between. All involved from Hong the service tech, through Jon the sales rep to the installation team of Liam and Wes were excellent and we now having working AC again, just in time for a coming hot spell! Bravo -
Review 59 (2024-07-19 - Rating: 5)
Review of Generac troubleshooting and service;Have not used Sila since changed from AQM and was concerned about their online ratings - but had a home generator fault and called them to try. Sila office promptly arranged a tech visit to troubleshoot - tech Kevin Scully was professional and knowledgeable - and after ordering a part fixed the generator. As a result of this great service I signed up for the annual maintenance plan and Kevin serviced the unit. Very satisfied. -
Review 60 (2024-02-03 - Rating: 5)
Replacing an HVAC system is stressful. Itā a lot of money and difficult to shop around since everyone carries different brands and offer different service options. After doing our homework and looking into a number of different companies, we decided to go with SILA for their product, cost, and professionalism. Weāre glad we did. From the sales rep, Jon, to Mike, Lam, and his installation crew, we were impressed with the level of service they provided. They worked hard to try to meet our budget and expectations. The installers were respectful and made the process as smooth as possible. We highly recommend SILA! -
Review 61 (2024-11-13 - Rating: 5)
Everything was great. Very happy with Dino and the whole experience with Sila. -
Review 62 (2024-08-28 - Rating: 5)
Anthony did a great job. Fixed the problem, was very professional and polite. -
Review 63 (2024-06-24 - Rating: 5)
Service tech. Coty Thomas was very good at checking things and fixing what needed to be replaced. Very polite, would definitely recommend for service. -
Review 64 (2024-07-10 - Rating: 5)
I canāt imagine a worst case scenario than a backed up, into the house, septic system on the weekend.A call to Sila, and with an hour Sean was at my door with a smile and polite greetingAs a home owner a backed up system is horrible, I canāt imagine having to work on it! Sean was informative and really took his time to insure the job was done right, and not just good enough, despite it being the weekend and Iām sure he would rather be anywhere but there.Instead of just saying, oh you need a new line itās going to be $$$$$ he was able to clear a difficult blockage and even camera scoped the line and showed me what was going on down there. Thankfully my line is still good for nowI appreciate good workmanship, but good people even more. I thank Sean most of all, but all the good folks at Sila who made a scary situation, seem routineWill recommend to all my neighbors and anyone who asksThanks Sila Team for a job well done- especially Sean! -
Review 65 (2023-11-08 - Rating: 5)
5 stars for sureļ¼had kitchen sink draining issue and another plumber came earlier with the conclusion that the clog could not be cleared with snake and quote me 2000 for replacing the pipe, David came today and took only 1 hour to clear the drain line, he is very knowledgeable and professional. He also got protective measures and clean up everything after the job done, thank you so much David! -
Review 66 (2023-09-20 - Rating: 5)
Got a second opinion using Sila and saved myself $9000. I thought it seemed weird when the first company came out and diagnosed a small leak as needing a completely new tankless hot water heater. Sila came out and flushed my tank and replaced the rubber gasket and said I could probably get another 7 years out of the system. They also gave me their quote for what I would have to pay for a new system and was less than the other company. Thanks, Anthony! And thanks for explaining everything that you did and for emphasizing routine flushing to keep my system for longer! -
Review 67 (2023-12-17 - Rating: 5)
David had great communication skills and went above and beyond to provide a wholistic solution to issues we were having. Great vibes, super knowledgeable, up front about pricing and scope of work. 10/10 would use Sila and ask for David again -
Review 68 (2023-12-23 - Rating: 5)
I only post if Iām genuinely impressed by the technician. Richard Walls takes the cake. Not only is he incredibly knowledgeable about furnaces he walks you through every step of the process. He answered my numerous questions throughly and with a smile. Thank you so much, Richard!! -
Review 69 (2024-06-03 - Rating: 5)
Richard is an excellent technicianāsharp, efficient, reliable. We give him a five-star rating. -
Review 70 (2023-12-29 - Rating: 5)
Brian Watt of Sila performed the annual service on our Lenox furnace today. Brian was extremely professional and courteous, and explained the details from his inspection to us thoroughly. He also highlighted several things for us to monitor in the future. We will gladly welcome Brian back into our home for future services, including the Spring A/C checkup! -
Review 71 (2024-07-26 - Rating: 5)
Matt was great! His inspection was very thorough and detailed. -
Review 72 (2024-03-20 - Rating: 5)
Sila installed a dual HVAC system in 2017. They do a spring & fall checkup every year. Hong Vo was here today. He has been here before and always does an incredible job. He is very thorough, clearly explains everything that he is doing and is just a great tech & really nice person- a great combo!!! I hope he comes back in the fall!!! Thank you Hong!!! -
Review 73 (2023-12-12 - Rating: 5)
Had Matt out to take care of my Boiler maintenance. Great job and I always have a peace of mind when I have that done for the season.Scheduling was easy. Prompt service, and great communication. -
Review 74 (2023-09-15 - Rating: 5)
Nicholas Santilli, Elias Melendez and two Managers did excellent job for repairing my AC system. They are very helpful, professional with excellent knowledge and skills. I am greatly appreciated. I highly recommend this company if need repairing AC system. -
Review 75 (2023-08-29 - Rating: 5)
Top notch service from Nick and the Sila team! Very quick response time, great customer support, and vast knowledge from the service tech, Nick! AC was down, temp up to 90, Nick had us back up and running with cold air in no time! Highly recommend Sila! Thank you! -
Review 76 (2023-03-30 - Rating: 5)
Keown was here on time and got everything set up including tarps on the floor and got right to work. He was very professional and respectful as were the other team members that assisted. He walked me through the process at the end and showed me all of the changes with the new system. He did a great job and worked extremely hard to make sure the job was completed on time -
Review 77 (2022-07-29 - Rating: 5)
Our service tech James was excellent! He provided knowledge of system, what we can do for ongoing maintenance and filter recommendations. He was very conscientious when entering home using shoe booties and cleaning up after his work. Thanks James for a stellar customer service experience! -
Review 78 (2024-12-24 - Rating: 5)
I highly recommend Sila. Jason was amazing. I am so thankful that he came out on Christmas Eve to help with a broken pipe. Youāre the best!! Thank you!! -
Review 79 (2023-11-07 - Rating: 4)
Service guys were very good - Sila set appt immediately as heat was out and urgent - install was quick - sales didnāt respond to our questions prior to and about install which was concerning - start up guy was helpful and answered our technical questions. Yearly Service pricing will be key to see what they charge as sales rep was vague about this which is Important to Consumer confidence regarding quality and $$$.. -
Review 80 (2024-10-15 - Rating: 5)
My tech Matthew Weitzel was great. He contacted me hed be later. Even though it meant getting home late, he was cheerful and super through. He checked out my gas furnace, heat pump, water heater, and AC units outside. Im confident that Im good until Fall of 25. He even took the time to program my thermostat!! Thank you Matthew!! -
Review 81 (2023-09-23 - Rating: 5)
Jamesā is a wonderful worker!! He completed all of the work ion my heater and air conditioner. In Addition he sealed a leaking flow of air with a permanent steel sheet and turned off my dehumidifiers in the crawl space. I am so appreciative of his skilled workmanship! -
Review 82 (2024-11-27 - Rating: 5)
Very professional, came on time, the technician was polite and knowledgeable. -
Review 83 (2023-05-15 - Rating: 5)
I called in the morning inquiring about having my Generac generator serviced . I spoke with Michelle she was very pleasent, and helpful . She was able to set me up for service the same day. Mike arrived a few hours later and completed the service work.I am very satisfied with the way things went.. -
Review 84 (2024-05-15 - Rating: 5)
Brian from Sila is an expert service technician who provided the most friendly, courteous and thorough explanation in servicing my heating and cooling system. I really am appreciative he serviced our unit today. I would highly recommend him. -
Review 85 (2024-11-04 - Rating: 5)
Friendly and professional technicians. Easy to schedule and reliable service. -
Review 86 (2024-10-24 - Rating: 5)
Matt was very professional and did honest work. -
Review 87 (2023-10-09 - Rating: 5)
Chuck was amazing! He was on time and extremely knowledgeable! You could tell he had years of experience under his belt! My husband and I are extremely satisfied! -
Review 88 (2022-09-16 - Rating: 5)
I had ordered a maintenance service call for my tankless water heater. The technician was on time and explained what he would be doing. As it turns out he noticed that my sump pump was not pumping out water and the pump was humming. He checked to see if it was an impeller issue but alas it needed to be replaced. If it were not for Mr. Nagle I may not have noticed this until it was too late. He replaced it and all is working great. I have a better unit and avoided a potential problem down the line. I received quality work at a reasonable price.Thanks so much! -
Review 89 (2024-06-26 - Rating: 5)
I used Silva a few years ago To install AC in a 150+ yo house. There was an issue.Purely cosmetic.They replaced my entire ceiling bc I did not like the repair. I was in awe. Since then I have used Silva for all my needs as well as our rentals.they are a sterling company. Work ethic, customer service, know what they are doing, polite. Just a wonderful company to work with. -
Review 90 (2024-06-14 - Rating: 5)
Amazing job by the Silo team. Guys did an amazing job. We couldnt be happier with the service we received. -
Review 91 (2020-03-23 - Rating: 4)
They gave me a good recommendation for a generator and never had an issue with the unit except for routine maintenance and the one recall from the generator company. I have been using them for many years for my generator. They are always very polite when I call with an issue. And if they cannot give me answer right away they do call back. The servicemen who came out to my house were very professional and cleaned up after themselves. I would recommend that you include them in any estimates before deciding. My dad always taught me to get three or four estimates before deciding on a job. -
Review 92 (2024-01-11 - Rating: 5)
Mr Benitez is excellent so far. Knowledgeable and professional.This is the 2nd time Ive used Sila and theyre all that way. -
Review 93 (2024-08-06 - Rating: 5)
Really nice people to deal with and the technician was really nice. Great service. -
Review 94 (2023-10-27 - Rating: 5)
I had a great experience with Sila. Shout out to Andrew McCrudden! He was very pleasant to work with and incredibly knowledgeable about our heating system. -
Review 95 (2022-08-10 - Rating: 5)
Service was very professional.Sean was great. While we couldnāt find the source of the issue, Sean was able to rule out anything plumbing or hvac related. And helped me consider other possibilities.He was professional, Relatable, and really easy to work with.I would work with them again and recommend others to.BTW - The text that I got before he arrived had a short bio and pic - was a great touch. Kudos to the customer experience folks at Sila. -
Review 96 (2024-01-03 - Rating: 5)
Ray, Lam, and Kwan did a nice job. Everything was really professional and tidy. Ray did a nice job explaining the system to me. I thought the install was great. -
Review 97 (2024-09-27 - Rating: 5)
The Sila HVAC installation team is professional, knowledgeable, and friendly. -
Review 98 (2024-09-26 - Rating: 5)
ššššš Nick is hands down the most amazing technician in the entire *universe*! Not just EarthāIm talking intergalactic. If aliens need tech support, theyād call Nick. Fixed my issue so fast, I thought he hacked time itself. He didnāt even need a toolbox; he just *stared* at the problem, and it fixed itself out of fear. If youāre not calling Nick, are you even living in the right dimension? 10/10 would recommend him to humans, robots, and extraterrestrials alike! -
Review 99 (2023-08-24 - Rating: 5)
I choose Sila for a few reasons, one was knowledge of what they were selling me, and great value. Installers were ahead of time, and did a very professional and clean install. Would recommend to anyone. -
Review 100 (2023-01-18 - Rating: 5)
We had our heater break on us this morning and Dino was at our house in less than two hours. He walked me through the repair options and helped me understand the issue. We were so impressed with the process. Thank you!!!! -
Review 101 (2024-05-15 - Rating: 5)
Brian completed my spring tuneup and rechecked my system with knowledge of my previous service history. Was very polite and professional. -
Review 102 (2024-07-17 - Rating: 5)
I had a great experience with Sila teem , Martin is a great Leader and asset to the company -
Review 103 (2024-04-16 - Rating: 5)
Very good and thorough servicing of our equipment. On time very neat and respectful of our property. Hong is very knowledgeable of his business. -
Review 104 (2024-05-01 - Rating: 5)
Kevin was phenomenal! He quickly solved my electrical issue and gave me pointers on what to check if it happens again. -
Review 105 (2024-10-15 - Rating: 5)
Knowledgeable people, installation was quick... would recommend! -
Review 106 (2023-06-06 - Rating: 5)
Nick was professional, knowledgeable and helpful. He showed me how to keep our AC condenser clean and discussed possible future service on my heating unit. He went above and beyond and I know that Iāll use Sila again! -
Review 107 (2024-10-31 - Rating: 5)
Tam Cong Chau, the tech who installed my new HVAC system for Sila, was excellent. He worked straight through for hours without a break and his work was top notch. He explained everything to me thoroughly. -
Review 108 (2023-07-03 - Rating: 5)
Rich was able to get our AC up and running again the day before July 4th. He came the same day it broke. He wore shoe coverings when he arrived. He was friendly and helpful in answering my questions. Thanks, Rich! -
Review 109 (2024-08-14 - Rating: 5)
It was a five star experience, reliability, professionalism and efficient completion of the task. -
Review 110 (2024-06-26 - Rating: 5)
Cameron was very knowledgeable, friendly and took the time to explain the issues. -
Review 111 (2021-04-14 - Rating: 5)
Kevin and Mike service tech were excellent.for a meter relocation. Very considerate and courteous. Roxie the scheduler also great to work with. So glad I contracted AQM and look forward to working with them on a General installation -
Review 112 (2023-08-08 - Rating: 5)
Hong Vo is a a very skilled technician who after running several tests was able to solve the problem of my motherās generator not working. Hong was able to communicate the issue in language we could understand. He is also friendly and engaging and didnāt seem bothered by the many questions we had for him. -
Review 113 (2024-03-27 - Rating: 5)
Travis did an excellent job! Cleaned up nice, listened well, communicated what he was doing nicely, and got the drain flowing! -
Review 114 (2023-12-08 - Rating: 5)
Kevin Scully came to replace a part in our generator. He was fantastic! He is very personable and explained exactly what he needed to do. -
Review 115 (2024-07-12 - Rating: 5)
The team was very polite and professional, thank you again for your services. -
Review 116 (2024-08-05 - Rating: 5)
Really great company with excellent communication and emergency follow up. -
Review 117 (2023-12-19 - Rating: 5)
These were the best plumbers we ever worked with, they were professional and gave us great service. We will use them in the future for our plumbing needs. Also, the price was exactly as quoted, a great value for our money -
Review 118 (2023-09-05 - Rating: 5)
My Air conditioner went during the heat wave. It went on Memorial Day and they had someone out on Tuesday morning who fixed the unit. There costs are little more but job is done correctly. -
Review 119 (2023-03-09 - Rating: 5)
Richard was timely, very polite, and appeared to know the business well. He worked quickly and efficiently. Thank you for having such great employees! -
Review 120 (2023-04-28 - Rating: 5)
Allen was the technician and used shoe covers before he entered the house rained heavy that day, appreciated the extra step. Offered services for enhancing and protecting the unit with no pressure to purchase immediately. -
Review 121 (2023-03-13 - Rating: 5)
Ive put my trust in this company for 10+ years. They are punctual, professional and have fair pricing. They stand behind the work they perform and make sure it meets building codes. -
Review 122 (2024-10-25 - Rating: 5)
Andrew was very professional, personable, and knowledgeable. He explained everything in detail, and I would recommend Sila to anyone. -
Review 123 (2023-09-24 - Rating: 5)
Jamal was terrific. Very professional, knowledgeable and friendly. He found the answer to a problem I was having with a heating zone when no one else could. Sila only hires the best! -
Review 124 (2017-12-19 - Rating: 5)
The AQM team was incredible from start to finish. They provided quick and knowledgeable consultation, have friendly and efficient technicians who arrived on time and finished quickly. Loving the new Gas Fireplace system that was installed!Thank you for making our Christmas dreams come true!! -
Review 125 (2024-01-15 - Rating: 5)
Very prompt and quality workmanship during the installation of our emergency generator.Courteous and always willing to answer questions.Great service provider -
Review 126 (2024-11-16 - Rating: 5)
We are very pleased with John on how process of installing the air conditioning system is going, he is very knowledgeable -
Review 127 (2022-08-20 - Rating: 5)
Top notch service by Rich. One time, professional and new his business. Our AC was broken Saturday morning at 9AM they showed up before noon 2 hours after I called them. They fixed like five different things and viola air conditioner is 100% fixed on a 95Ā° day! We called two other companies before Sila that are really big in the area and only one of them even called us back to tell us that they could have somebody out Tuesday. Will never use anybody but Sila again! -
Review 128 (2024-06-07 - Rating: 5)
The technician, Hong, was very pleasant and professional. He solved the problem and I now have air conditioning. -
Review 129 (2024-08-22 - Rating: 5)
James arrived at our home during the promised timeframe. He was able to evaluate and diagnose the situation. I agreed on replacing the sump pump and he was able to take care of it quickly. -
Review 130 (2022-12-28 - Rating: 5)
Sila is a great company. Friendly customer service, experienced techs that explain whatās wrong and how they are going to fix it. Fast service! Called yesterday and they came out this morning. Youāve got a loyal customer. -
Review 131 (2023-05-09 - Rating: 5)
Shawn was excellent! On time, friendly, professional. He cleaned the outside unit and provided before and after pictures. Definitely needed a cleaning. Thank you! -
Review 132 (2023-11-14 - Rating: 5)
Service pro was very nice and professional; however, the office sent a plumber instead of an HVAC technician, so I had to wait 2 more days before I got the correct pro to work on the problem -
Review 133 (2023-07-21 - Rating: 5)
I had my heat pump installed , this team was extremely professional. They stayed late on a Friday night to finish the job . Everything went smooth. Thank you ! -
Review 134 (2022-08-22 - Rating: 5)
I used SILA for a plumbing issue and had a great inspector. He was kind, explained everything he was doing, gave some suggestions and was very intune with NOT selling me something. We went over some possible causes and see if anything progresses before we ask to see a specialist. -
Review 135 (2024-11-19 - Rating: 5)
Both gentlemen were highly professional and very informativeLoved the experience -
Review 136 (2023-05-08 - Rating: 5)
SILA is one of the best companies weāve ever dealt with. Our original AC system was installed by them in our historic home 12 years ago. When it was time to replace it we didnāt think twice. We called SILA again and they exceeded our expectationsā¦ as usual. -
Review 137 (2019-07-25 - Rating: 5)
This company greatly exceeded my expectations on many levels. During one of the recent heatwaves, my AC went down and I was desperate to get someone out quickly to assess the situation. I googled a number of local HVAC companies in the West Chester area and contacted AQM as 1 of the 3 companies to come out and provide an estimate. Although all 3 companies were on the same page as to what was needed, which was a complete replacement of the AC unit (evaporator, condenser, etc), the AQM quote came in significantly lower (by thousands). How quotes for the same exact work vary by this much Im not quite sure, which leads me to believe AQM was quoting a very fair and reasonable price for the work. The person who immediately came out from AQM, who happened to be driving in the area of my home, was the owner Joe. He was more than courteous and knowledgeable and described very accurately what was needed. I would have gone with AQM even if the quotes were the same due to how nice Joe was and how he described the issue, teh fix and how fast he said they could complete the work. He realized our house temps were cooking inside without the AC up and running. Without surprise, parts were immediately ordered and the job was fully completed 2 days later. The AQM technicians were courteous, personable, very clean and the workmanship meticulous. I give these guys a lot of credit for how they work in the heat, not an easy job for sure. I could not believe how seamless a process this all was. Again this wasnt just a part replacement , but an entire AC system inside and out. Also, handling some follow up calls wit Connie in the front office were excellent as well. She was knowledgeable about the work and communications I had with Joe and was on top of any questions I had. I cannot say enough good things about Joe and the AQM company overall. I wish all places had this level of efficiency and pricing. Very satisfied customer and they have my HVAC business from now on! -
Review 138 (2024-11-06 - Rating: 5)
Kevin from Sila was fantastic, informative, kind and diligent. -
Review 139 (2024-02-03 - Rating: 5)
Joseph Rosado is smart young tech with great customer service skills with Sila. Thanks for helping us out. -
Review 140 (2023-11-02 - Rating: 5)
Cameron was professional. job site clean. Estimate agreed upon. Very professional plumbing job. Completely satisfied with the job. -
Review 141 (2014-10-07 - Rating: 5)
I recently received quotes from several contractors to install a new heat pump and upgrade electrical service in a home I was renovating. AQM came in with the most competitive quote, and also the most complete and thorough installation plan. They did a fantastic job installing the new duct work without substantially intruding on the living space in the house. They used quality materials, and didnt skimp on the system design or materials to save on cost like a few other contractors suggested. They did the job right, and at a great price. -
Review 142 (2023-01-09 - Rating: 5)
Gary did my service call and he is the best. Prompt, pleasant, knowledge and efficient. He seems like a great guy . -
Review 143 (2024-05-14 - Rating: 4)
Great guy. Fixed my problems. He is a very personable man with a good sense of humor. Sila never disappoints me. -
Review 144 (2024-06-26 - Rating: 5)
Andrew was confident, honest and professional. Thatās all you can ask for. -
Review 145 (2024-08-05 - Rating: 5)
Sean and his associate were very polite, efficient and meticulous in their work. They were very careful to keep the home clean, and they made sure I had no concerns or questions before they left.Thank you for a job well done! -
Review 146 (2024-01-11 - Rating: 5)
Sila is very responsive and quick. Any issue I had with previous work they are always quick to come out and handle the situation -
Review 147 (2023-08-01 - Rating: 5)
Richard was very friendly and explained exactly what needed for the repair. Completed with efficiency in very quick time. An excellent technician! -
Review 148 (2020-12-07 - Rating: 5)
Great company. They have serviced our HVAC and H/W heater for >20 years. Purchased a new HVAC system from them three years ago and the installation was professionally and cleanly done. Friendly staff and service technicians. Highly recommended! -
Review 149 (2023-08-16 - Rating: 5)
Wonderful work done by Sean installing new hose bib. He truly knows his work and is very friendly. -
Review 150 (2018-08-10 - Rating: 5)
So helpful!! Their customer service was more than happy to talk me through a problem with our AC and scheduled a tech to come out right away. After checking it out he explained what was wrong to me and my roommate and then we discussed what options we had. Definitely recommend them! -
Review 151 (2024-06-21 - Rating: 5)
The service was great they did everything that was needed done in less than an hour -
Review 152 (2024-08-10 - Rating: 5)
AC unit stopped working at 10:00 last night. I put in a service request online. Sila called me first thing this morning. Technician, Eli, was outstanding, and very friendly. Problem solved! -
Review 153 (2020-11-24 - Rating: 5)
My family has been AQM customers for many years, and have an annual maintenance program contract with them for an AC/heat pump system. Always happy with the friendly quality service we have had working with them, whether it was for routine maintenance or an occasional system issue. -
Review 154 (2018-08-05 - Rating: 5)
My husband and I have our service maintenance plan with AQM and couldnāt be happier. The tecnicians are fantastic and helpful. Scheduling is simple and quick and we know we are ready for the changing of seasons each year! -
Review 155 (2023-02-08 - Rating: 5)
James Wagner from SILA is the tech that I had come out to diagnose my hybrid heat system. He knew everything about my hybrid system. This is very hard to find! Been looking for 10 years. If you have a hybrid heat system, contact SILA and get set up with James. -
Review 156 (2024-04-13 - Rating: 5)
Andrew was on time, professional and courteous. Iāll give him 10/10. Truly five star rating. Kudos ! -
Review 157 (2024-09-27 - Rating: 5)
Andrew did an excellent job servicing my steam boiler. Sila is one of the few companies that really know steam boiler systems and Andrew knew exactly what to do and what to look for. He was very friendly, arrived promptly, and worked hard. The price was very reasonable and they will absolutely be our furnace/boiler company forever more! Prompt, knowledgeable , thoughtful and friendly. A+!! -
Review 158 (2023-11-20 - Rating: 5)
I had an incredible experience with Sila/Matt. Super helpful, kind and professional. Iāll only be using Sila moving forward. -
Review 159 (2023-02-14 - Rating: 5)
Richard was great again. Actually had him here at our home before. Good dude. Very professional and was in and out in no time. Thanks again yāall -
Review 160 (2023-11-20 - Rating: 5)
Jimmy came today to finish the high velocity air conditioning tubes in our renovation. He spotted an important error in the construction process for which we are grateful. -
Review 161 (2022-08-31 - Rating: 5)
A/c broke down recently and Sila was out the next day to fix the problem. Technician James was awesome- very friendly and got the job done fast. -
Review 162 (2024-04-24 - Rating: 5)
Our tech David was great. Knowledgeable and honest. Top notch -
Review 163 (2024-12-11 - Rating: 5)
Highly recommend technician Andrew Seal from Sila. He serviced my AC unit today and was very friendly, knowledgable and professional. -
Review 164 (2023-08-23 - Rating: 5)
Best in class hvac service. Requested Brian to do my hvac maintenance as he was a true professional providing best in class customer service. -
Review 165 (2024-11-13 - Rating: 5)
Excellent service! Very thorough, always courteous! -
Review 166 (2023-02-15 - Rating: 5)
This company is awāøesome. Each technician that has come to the home has been extremely professional and personable. At no time do they try and get you to do more than what is needed -
Review 167 (2023-08-22 - Rating: 4)
Great technician, quality work but AQM prices have gone up 50+% since Sila bought them. -
Review 168 (2024-06-28 - Rating: 5)
Matthew went well above and bayond to get our ac back up and running. -
Review 169 (2015-08-25 - Rating: 5)
This company is great! I have used them for years including installing my hvac system and pm every since 2005. My unit failed in 90 degree temps this week and they got parts overnight to get me back running. Great service in the field and the office! -
Review 170 (2023-04-10 - Rating: 5)
Stephen Cahill was great. He did a professional job, very courteous and provided terrific services! -
Review 171 (2024-01-17 - Rating: 5)
Kevin was knowledgeable and friendly and got our generator up and running.. great service.thanks -
Review 172 (2020-11-24 - Rating: 5)
Ryan was friendly, very professional, thorough and went above and beyond when he noticed a problem unrelated to the heater. We have used AQM for years and they are a reliable and trustworthy company. -
Review 173 (2024-07-18 - Rating: 5)
Sila always does a great job, used them for over 20 years, reasonably priced, on time and A1 service. Techs are knowledgeable and courteous. -
Review 174 (2022-08-30 - Rating: 5)
Great company. Went above and beyond to diagnose and fix my issue. Good communication via email, phone and text...some might say over communicative but I appreciate the follow up. -
Review 175 (2024-05-22 - Rating: 5)
Amazing service and expertise. Highly recommend Sila and definitely David. -
Review 176 (2022-09-18 - Rating: 5)
The service guys were polite and listen to what I asked questions and listen to the way I wanted it done they clean up and they showed me how to operate the thermostat and the inside unit and outside unit I will say they were really good -
Review 177 (2023-01-11 - Rating: 5)
Called to schedule service today and they were able to send someone out same day! William was informative, efficient, and fixed the problem fast! -
Review 178 (2023-04-28 - Rating: 5)
Serviceman Allan Kiil was polite, friendly and thorough. Would definitely recommend Allan and Sila for your AC and heating! -
Review 179 (2023-07-17 - Rating: 5)
Technician Richard was great. Awesome experience, gave options and walked me through everything. -
Review 180 (2023-10-16 - Rating: 5)
Jamel was on time and communicated very well! I would strongly recommend Sila for all HVAC needs! -
Review 181 (2023-10-30 - Rating: 5)
James from Sila was super. First encounter with this group. Every minute was great! -
Review 182 (2022-08-17 - Rating: 5)
James was my technician. He called ahead with an approximate time of arrival. He checked everything in my system, offered suggestions as well as giving advice on telltale signs of any concerns to watch for in the future since I have an older system.It was a pleasure having him in my home. -
Review 183 (2025-01-03 - Rating: 5)
John Dyer came out and fixed our problems and I would recommend him to anyone looking for an extremely professional and proficient electrician. -
Review 184 (2022-08-04 - Rating: 5)
James Sullivan was outstanding.He was extremely thorough and diligent. A very valuable asset to Sila. -
Review 185 (2023-11-06 - Rating: 5)
Cameron was thorough and cleared the drains. He also explained the plumbing membership that I took advantage of. -
Review 186 (2022-08-31 - Rating: 5)
John was quick, friendly and a top notch technician. He may be a Condenser Listener as he asked it what was wrong, and it told him. A+++ -
Review 187 (2022-11-15 - Rating: 5)
They did a fantastic job with my HVAC installation and the follow up service has been great. -
Review 188 (2022-09-16 - Rating: 5)
We highly recommend Sila for home HVAC. They are friendly and prompt. Sean Benitez really helped inform us about the options.