Golden Touch Restoration Specialist LLC

Located in Elmont, New York

Address: 20 Sewanee Ave, Elmont, NY 11003, United States

Phone: +1 347-551-8094

Rating: 4.9

Services

Online estimates

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-03-03 - Rating: 5)
This company came in a time of need! They really listened and showed great care for my property! Dewayne kept me up to date in the entire process! Thank you so much Golden Touch!

Review 2 (2024-03-04 - Rating: 5)
Absolutley amazing company, from start to finish. While visiting my parents in NY, they had a backup in their basement and it flooded the entire basement. Golden touch was there within an hour after we reached out and walked all of us through the process. The job was done efficiently and we trusted them in our home. The insurance adjuster for our claim even commented on their professionalism at one point. Thank you Golden Touch for a wonderful experience, 100% reccomend!!

Review 3 (2024-01-17 - Rating: 5)
I would definitely recommend Golden Touch Restoration Specialist to anyone and everyone I know. In long island NY, We came home December 31 to a busted pipe and a flooded basement, we were mortified. I spoke with Dewayne at Golden Touch Restoration Specialist - The same night the Mitigation crew came over and did their thing, at 11pm. Once the Mitigation was done Dewayne, the owner came over and we made a plan! I was nervous because I have never gone through something like this before. He was AWESOME and a BLESSING to our house! He always took my calls and answered any questions that I had along with my concerns. Dewayne had a great group of guys working with him as well! Not once did I feel unsafe with any of the men working in my house while I was alone, they were all such a blessing, so kind, hard working, and respectful to my home and myself. A huge thank you to Dewayne I am very greatful to all of them for taking such good care of us and quickly restoring our house to an even more beautiful home!

Review 4 (2024-04-11 - Rating: 5)
We had a furnace puffback at my house and was not sure what to do. We called Golden touch restoration and they helped me out tremendously, and were attentive through every step of the process. Dewayne was really delicate with the packing up of my belongings. Hopefully you dont have to experience something unfortunate like a puffback, but I recommend calling golden touch if you do.

Review 5 (2024-03-06 - Rating: 5)
Golden Touch Restoration took excellent care of my home during our water damage crisis. The quality of work exceeded my expectations and schedule updates were promptly and clearly communicated.

Review 6 (2024-03-06 - Rating: 5)
The experience with Gold Touch was great. They were patient and attentive with our basement being flooded. They did a great job in cleaning up and looking after the needs of the basement.

Review 7 (2024-03-03 - Rating: 5)
Just a splendid experience dealing with Mr. Barrett, start to finish. I had a complicated water repair project in my first floor apartment and he handled the job brilliantly. He’s very patient and professional, and takes pride in his craftsmanship. I hope I don’t need his help again anytime soon, but I know who to call if I do.

Review 8 (2024-01-24 - Rating: 5)
I really appreciate the time, effort and hard work that was put into saving my home. They came immediately and followed up with every step that was needed to get things back to regular in my house. I highly recommend!

Review 9 (2022-11-08 - Rating: 5)
This house was trashed and infested with sewage and mold. The workers were absolutely wonderful, removing everything and cleaning and disinfecting. When they finished, it looked and smelled like a different house. Amazing water Damage company , highly recommended Golden Touch Restoration Specialist for sewage cleaning up services

Review 10 (2022-11-09 - Rating: 5)
This review of Golden Touch Restoration is long overdue, and it is only because I dont know if I have the words to describe how fortunate we were to have found them. We discovered a sewer line rupture in the basement that had gone unnoticed until the sewage was beginning to come up through the travertine tiled floors. Of course it was also the weekend, and we wondered if we would find anyone willing to come out on a Saturday afternoon. Dewayne not only came, he understood that this was a health hazard and quickly went to work finding a plumber to address the problem immediately -- they worked until midnight on a Saturday, then came back on Sunday and worked (again) until midnight to make sure the sewer line was completely replaced and no longer a health hazard. After the plumber completed his work, Dewayne got to work: coordinated with the insurance company, took care of everything that needed to be taken care of to ensure the basement was both safe and repaired to look as good as, if not better than, it was before the sewer line rupture. In summary, take a look at their website for the services they offer, whatever you need, they will do, and will do with the utmost professionalism and care.

Review 11 (2022-10-28 - Rating: 5)
I had water damage at my home.I called Golden Touch they were very informative in describing the flood cleanup process. When they arrived at the resident they were very professional.They treated my home with respect.I Would highly recommend them for your restoration needs.

Review 12 (2023-11-20 - Rating: 5)
Dwayne and team did a great job restoring our sump pump wells, they look brand new. They were friendly and responsive.

Review 13 (2022-10-25 - Rating: 5)
These people were thorough in the clean up process. They were very helpful every inch of the way. They worked with us to see what could be salvaged and ensured that the place Walls, windows were immaculate. I highly recommend this service as they are very prompt and professional in carrying out their job

Review 14 (2024-04-04 - Rating: 5)
Amazing Water drying and water removal services, we hire Golden Touchst Restoration specialists after our basement was flooding , highly recommended for flood cleanup

Review 15 (2022-10-25 - Rating: 5)
Simply the best we’ve had. Our location flooded three times in 3 years. This is the best company we’ve ever used. Professional excellent understanding of what our needs were. I would recommend them to everyone

Review 16 (2022-12-16 - Rating: 5)
Hands down one of the best water restoration company in long island. We hand a sewage back flow in our basement we call golden touch restoration and the tech came in less than 1 hour to address the issue

Review 17 (2023-04-30 - Rating: 5)
Our basement flooded during a big rainstorm. Golden Touch arrived at my house quickly and went right into action. Highly recommend these folks! Great job.

Review 18 (2022-11-08 - Rating: 5)
Very courteous and efficient. Did excellent water restoration job. Would recommend Golden Touch Restoration Specialist service for water damage in Long Island.

Review 19 (2022-11-09 - Rating: 5)
Golden Touch was professional in every word. Had water damage in my basement and they came in on time and with the right equipment to get my place back together in a timely manner.

Review 20 (2022-11-21 - Rating: 5)
We had a backed up main line sewer into our basement and DeWayne came in did a a very thorough job cleaning up the mess that was left behind! Would highly recommend

Review 21 (2022-11-08 - Rating: 5)
They did an amazing job cleaning after I had sewage backup in my basement. I called they were able to come out the same day and got the job done…

Review 22 (2022-11-01 - Rating: 5)
Highly recommend Golden Touch restoration Specialists for water damage Restoration, we had to a water damage loss last summer and Peter and Dewayne did an amazing job

Review 23 (2023-06-28 - Rating: 5)
They showed up on Easter Sunday morning on an emergency call! Who does that? Not too many companies ! Very much appreciated!

Review 24 (2023-03-05 - Rating: 5)
Highly recommended! Best prices out there compared to others in the game . They were very prompt and professional from start to finish . 5 stars

Review 25 (2024-05-15 - Rating: 5)
Amazing water damage services . Highly recommend for sewage clean up

Review 26 (2024-03-24 - Rating: 5)
I don’t know what we would have done without Golden Touch Restoration Specialist. when our sewer flooded our basement. They were there within the hour when we called and started the process to get us cleaned up and back together. Thank you Dewayne and taniesha for a great job, very well done!! If you ever need a sewage damage clean-up services in Manhasset call them. Highly recommend Golden touch Restoration Specialist

Review 27 (2024-03-04 - Rating: 5)
I cannot say enough good things about this incredible team. I uncovered a material amount of mold damage in my home recently, and I was understandably worried about how to get it fixed correctly and at a fair price. Golden Touch Restoration did both and Im in debt to the team for the expert care and advice.

Review 28 (2024-03-25 - Rating: 5)
They were thorough and did a great job. Highly recommend for Air duct cleaning and mold removal

Review 29 (2024-03-01 - Rating: 5)
A+ service! They responded to my emergency immediately and it was at a very odd hour in the day.I highly recommend!

Review 30 (2022-10-25 - Rating: 5)
Very experienced in restoration. Excellent customer services will be a long-term customer

Review 31 (2024-03-01 - Rating: 5)
Always on time, efficient with their work, and professional. Dewayne was able to guide me through my tough situation and his team immaculately cleaned my basement which had major flood damage.

Review 32 (2022-11-16 - Rating: 5)
I will recommend this company to anyone. Very knowledgeable and professional Team

Review 33 (2023-05-25 - Rating: 5)
Great team that were responsive in a crisis. My wife and I really appreciated their efforts and their calm professionalism. Highly recommended!

Review 34 (2022-10-25 - Rating: 5)
We had a pipe separate in our top floor and it was like a waterfall on the floor below and the basement. The team Dewayne and the team came right away and got to work immediately. They were fast, caring and professional. They continued to work into the night and then multiple days after to ensure the home was dry, mold free and safe. I HIGHLY recommend Golden Touch for any of your needs!

Review 35 (2023-02-23 - Rating: 5)
Professionalism at its finest. I love every detail, the way things were explained and the final product. I highly recommend.