Desert Air Conditioning & Plumbing

Photo of Desert Air Conditioning & Plumbing

Located in El centro, California

Address: 429 Main St, El Centro, CA 92243, United States

Phone: +1 760-762-4918

Rating: 4.8

Services

  • Repair services

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning repair service
  • Air duct cleaning service
  • Heating contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-02 - Rating: 5)

    I I have had the pleasure to have Desert Air as our HVAC company for over nine years, providing excellent maintenance of our cooling and heating system, not to mention purchasing the unit through them was hassle free and a great investment. All their technicians are courteous, knowledgeable and professional. To be more specific, Desert Air has sent Ivan for over 2 years and a row and I could not be more happy with his attention to detail and craftsmanship. Thank you Desert Air for giving me that peace of mind that our unit will operate during the hottest days and coldest nights.

  • Review 2 (2024-08-22 - Rating: 5)

    Professional, courteous, very knowledgeable extremely helpful!!!!! These photos are before and after. Great work! And fast!!!!

  • Review 3 (2024-08-09 - Rating: 5)

    My AC broke down after hours and they still answered the phone to setup an appointment the next day.The technician called with an estimated time of arrival which was accurate and was very professional. Its not easy just letting anyone in your house but each Technician has been very nice and charming!Got my unit back up and running plus saved a lot of money with the Club Membership.

  • Review 4 (2024-06-14 - Rating: 5)

    Today my wife an I had Julio from Desert Air doing a check up on our ac units. Julio did an exceptional job explaining what he would be doing prior to checking our units. Once inspected, he was very thorough in explaining what concerns he had with our units and helped us proceed with a decision that worked best for us.Julio was very friendly and very thorough making sure my wife and I both understood what was being explained to us. He was also very helpful getting us in touch with the necessary persons in order to address the issues with our units.Thank you. Julio, for everything you helped us with today. And thank you Desert Air for your assistance.

  • Review 5 (2024-09-08 - Rating: 5)

    Gerardo was very thorough making sure to check every part of the A.C. system, before giving his diagnosis, he was nice and patient when both installing the thermostat and answering any question we had.He also informed about alternatives and options.

  • Review 6 (2025-01-07 - Rating: 5)

    Iban was very professional, friendly and cared about giving us the best recommendations. We hope we get him next time! Thank you.

  • Review 7 (2024-04-29 - Rating: 5)

    Jesse is a great guy. Super knowledgeable. Even showed me where the filter went. Not that were dumb. Old units filter was inside apartment. This unit has a slot for filter. No one told us before. Thanks Jesse...

  • Review 8 (2023-04-10 - Rating: 5)

    The tech Gerardo was very polite and professional. I asked for serving to prevent problems. He patiently explained to me and my landlord what could be done and what needed to be done to avoid future problems.

  • Review 9 (2024-04-11 - Rating: 5)

    Our experience with product manager Jesus Oropeza was beyond 5 stars. He was very thorough in explaining everything to us and is very experienced at his job. He listened to all concerns that we had and was able to address all questions. I would recommend that Mike give him a raise!

  • Review 10 (2024-04-25 - Rating: 5)

    Desert Airs service has been nothing more than exceptional. Our ac stopped working and they were quick to come and check our unit, Julio did a thorough inspection and explanation of everything we needed to get our unit up and running. We decided to purchase a whole new unit, Jesus was so helpful and went over all our options without making us feel overwhelmed or pushed to make any quick decisions. Everyone at desert air has been helpful and courteous. Will be using them for any other ac needs we might need in the future.

  • Review 11 (2024-09-06 - Rating: 5)

    GIL NAVA WAS VERY, THOROUGH, AND HE KNOWS WHAT HE IS DOING. VERY NICE MAN.VERY PROFESSIONAL.HE IS AN ASSET FOR THE COMPANY.HE GAVE OUR AC THE WORK NEEDED, THAT NOBODY HAS EVER THAN BEFORE. NOW OUR AC FEELS LIKE BRAND NEW.!!!

  • Review 12 (2024-05-05 - Rating: 5)

    Ivan was amazing, he explained every detail on our unit. He gave us options and showed us the situations in our unit. He did not leave one detail out. He was super clean and respectful, I honestly want him to come and work on our unit every time we need it serviced. We have even become members due to him explaining how we would benefit from becoming members. Thank you for having people like Ivan working in a company that understands and helps.

  • Review 13 (2024-06-23 - Rating: 5)

    Julio was fantastic. He quickly diagnosed the issue with our air conditioner, explained it to me simply and had it fixed before we knew it. He was respectful of our home and worked clean and efficiently.

  • Review 14 (2024-11-21 - Rating: 5)

    I had a great experience with Mr. Ivan Hernandez. Great customer service 👏. Explain everything in detail. Thank you Ivan.

  • Review 15 (2024-06-08 - Rating: 5)

    Gerardo Q, arrived at my house and did an excellent job. He showed me photos and videos of my A/C unit, while explaining the issues it was having (Poor install). He promptly addressed the issues and reassured his work with a warranty. I will be using Desert Air Conditioning & Pluming for future upkeep and needs.

  • Review 16 (2024-04-24 - Rating: 5)

    We were so pleased with having Jesus come into our home as our AC Technician. From the first contact to the final inspection. He was very helpful, friendly, and professional. Jesus took his time to show us our options, made sure to provide full details, and provided us with contact information in case we had any further questions and or concerns. Over all Jesus had excellent customer service and is why we continue to choose Desert Air Conditioning.Thank you Jesus and Desert Air Conditioning

  • Review 17 (2024-03-04 - Rating: 5)

    Julio was very detailed on his first visit to my house for my first service since I had moved here. I was very impressed with his thorough inspection and servicing of the upper and lower units of my cooling and heating service. I specifically asked to have Julio return when my wife and I decided to have the Sediment Trap and Air Scrubber installed along with our unit to up the performance level of our system. We appreciate Julio’s expert skills and attention to service on our home unit. Thank you Julio and Desert Air Conditioning. Six Stars

  • Review 18 (2024-04-04 - Rating: 5)

    Gerardo represented your company to the highest standards based on our experience with his work and that of others we’ve employed. He was courteous, respectful and explained the entire service process he was to conduct. We were very impressed.

  • Review 19 (2023-09-06 - Rating: 5)

    I recently had the pleasure of meeting a fantastic AC technician Jesus who helped me purchase a new air conditioner unit for my home. From beginning to end, his customer service was exceptional. He was personable, professional, and willing to go above and beyond to ensure my satisfaction.When I first approached him, he took the time to understand my needs and assessed my home to determine the best unit for me. He provided me with all the necessary information and offered several options. He was patient and answered all my questions with ease. What I appreciated most was that he never pressured me to purchase anything. He simply provided the facts and allowed me to make an informed decision.Overall, I was thoroughly impressed with his professionalism, knowledge, and customer service. I would highly recommend this AC technician to anyone looking to purchase a new air conditioner. I cant thank him enough for his help and expertise.

  • Review 20 (2024-05-08 - Rating: 5)

    Friendly and extremely competent service. Gerardo was a joy to work with. He explained everything he was doing and ensured I understood all of my options. Look no further for your A/C needs!

  • Review 21 (2024-07-09 - Rating: 5)

    Jesse did a great job servicing our AC UNIT explained every detail.Really professional company

  • Review 22 (2024-07-09 - Rating: 5)

    Had a clogged AC condenser drain. AC floor unit was leaking water; Ivan and Gil came and made the repairs as well as did a full AC unit inspection. Will definitely call again for future AC repairs.

  • Review 23 (2024-11-28 - Rating: 5)

    I had a leak under the foundation of my house. Raul came to do a diagnostic on Saturday and by Wednesday (today) they were putting the finishing touches on cleaning up. Raul and his crew were professional, timely, and diligent. They completed their work with surprising speed given the size of the job, and were willing to answer all my questions. And, I should mention they took care of my artificial turf making it look like they were never there in the first place. I’m grateful this Thanksgiving season for Raul, the crew, and all the staff at Desert Air Conditioning & Plumbing! God bless you all!

  • Review 24 (2024-04-16 - Rating: 5)

    Exceptional HVAC Service by IvanIn the Imperial Valley exemplary service seems like a rarity, its truly refreshing to encounter a company that goes above and beyond expectations. Recently, I had the pleasure of experiencing such exceptional service from Ivan at Desert Air Conditioning , and I couldnt be more impressed.From the moment I contacted the company to schedule an appointment, their professionalism was evident. The customer service representative was courteous and attentive.When Ivan arrived, his expertise was immediately apparent. Not only did they arrive promptly, but they also came fully prepared with all the necessary tools and equipment to do the job. Ivan took the time to explain what the service to me in detail, patiently answering all of my questions and alleviating any concerns I had.Ivans attention to detail was remarkable. He performed a thorough inspection of my HVAC system to identify any potential issues that could arise in the future.Throughout the service appointment, Ivan maintained a friendly and professional demeanor, making the entire experience pleasant and stress-free. He exhibited a knowle and a commitment to ensuring customer satisfaction.In the end, not only was my Air Condition Unit serviced , but I also came away from the experience with a newfound sense of confidence in the reliability of my system. I wholeheartedly recommend this Ivan and Desert Air services to anyone in need of quality HVAC services. Their professionalism, expertise, and commitment to excellence truly set them apart from the rest.

  • Review 25 (2023-12-08 - Rating: 5)

    My parents water heater went out a few days ago and they did not hesitate to call Desert Air Conditioning and Plumbing for an estimate on a replacement. Jesus their advisor was extremely informative and answered all of my parent’s questions throughly. Jesus was exceptional throughout the entire process from beginning to end. They are extremely pleased with their new water heater and are happy they chose Desert Air Conditioning and Plumbing.

  • Review 26 (2023-08-05 - Rating: 5)

    Great service! Our technician Ivan was super professional and a true expert in this field of work. He was able to get our A/C working the same day that we called in and was able to give us a detailed diagnostics report on our system’s condition. We recently had a terrible, shady experience with another company in the valley, but Ivan really made us feel that our A/C system is in good hands. From now on, we will only be contacting Desert Air Conditioning for all of our A/C needs!

  • Review 27 (2023-02-01 - Rating: 5)

    Ivan was friendly, professional, polite and extremely attentive. A true professional at his work. He answered all of my questions about the service he was providing and he went above and beyond in explaining the report after he had completed the work. I am very pleased with the service I received today and hope that all future service appointments go as smoothly as today’s. I will highly recommend Desert Air to my friends and family but I will most highly recommend Ivan for his help today.

  • Review 28 (2024-01-09 - Rating: 5)

    Through, great inspection, felt comfortable, very easy to be around, really did a great job, helpful and explained in detail all the work completed. Gerardo was fantastic and would love to have him do any other work at our house.

  • Review 29 (2020-07-10 - Rating: 5)

    Desert Air is my familys go-to for plumbing and air conditioning needs. Responsive and professional. Our air conditioner service with smooth and without issues. We recently experienced a large leak in our main line to our house and Robby was professional, meticulous, responsive and most importantly fixed the leak for a reasonable price. Thank you Desert Air and Plumbing!

  • Review 30 (2023-06-23 - Rating: 5)

    We really enjoyed working with Mr. Oropeza. He was very thorough in explaining and answering all of our questions. He had great customer service. We felt very comfortable and satisfied in purchasing our new HVAC system. Thanks again, Jesus!In addition, Julio did an amazing job of installing our Nest thermostat and Nest doorbell. He was professional, took the time to explain all of the functions of our new equipment, and he made sure we were happy with all aspects of the installation. Again, we highly recommend Desert Air!

  • Review 31 (2024-07-29 - Rating: 5)

    Ivan Hernandez did a great job. Very helpful and courteous. Excellent service.

  • Review 32 (2024-06-29 - Rating: 5)

    Jesse had excellent customer service. He was very professional and knowledgeable throughout the inspection. Jesse discovered an issue with our Air Scrubber and replaced the filter/blue light. Keep up the good work. Thank you!

  • Review 33 (2023-03-26 - Rating: 5)

    Jesus is very charismatic employee and knows how to sell a product to his consumers. He was very patient with my mother and sat down to explain every detail and every product info. Having him here for three hours was worth the time and effort, but he did a great job and would recommend him to anyone. We would like him return every year to check out our air conditioner if and only Dessert Air Conditioner will allow it. Always keep the best co-workers by your side! Thank you for your service Jesus & team Desert Air!

  • Review 34 (2023-07-13 - Rating: 5)

    Ivan Hernandez, super helpful he explain everything he was doing to my unit. Ivan also pointed preventive maintenance to me and explained with detail products he installed to my ac unit. He was very clean and careful around my home I definitely recommend him to anyone Desert Air is the best i will definitely request Ivan Hernandez for my future maintenance 🙏 👍

  • Review 35 (2023-02-09 - Rating: 5)

    The service that we received today by Julio was excellent and thorough! He was very patient and waited for me to arrive home from work to explain the process. He took his time to install everything with care. We will definitely ask for Julio to service our units in the future. Thank you for a great experience!

  • Review 36 (2023-07-03 - Rating: 5)

    New system purchase & install on July 2020. I am very pleased with the service I received from Desert Air Conditioning. They were very professional, courteous, helpful, and timely, from the first call to the last technician. Project Manager Jesus did an outstanding job explaining everything, answering all my questions, and laying out exactly what I needed to fit my hvac needs. Never pushy or trying to oversell. The installers did quality detailed & clean work. Technician Andrew did a great job with my duct work cleaning. He was very professional and friendly.Service call on July 1, 2023. Great service all around. Technician Julio did a great job. Did a thorough job of checking the entire system as well as diagnosing and fixing the problem. Very professional & friendly. Highly recommend this company.

  • Review 37 (2024-02-02 - Rating: 5)

    Ive hired Desert Air Conditioning and Plumbing for my needs to replace some Plumbing that is in need of replacing and to perform maintenance on my heating and air conditioner unit. The Plumbing project is not complete. However I will say that as of now they are performing excellent work. The AC unit maintenance was completed with fantastic results

  • Review 38 (2023-06-16 - Rating: 5)

    Another great experience with Desert Air Conditioning. Ivan, the technician was great. He was very polite, professional and knowledgeable. He explained everything thoroughly and took the time to show me the issues I need to address. Thank you so much Ivan 🙂

  • Review 39 (2022-08-10 - Rating: 5)

    Super happy with our service! I called yesterday and got a same day appointment, quickly diagnosed issue but one of the parts wasn’t available! Tech Gerardo returned 1st thing the next morning and fixed it! He went above and beyond and even adjusted the vent in my front room when I told him it’s always hot in that room - my office. Highly recommend and was super impressed with amazing customer service! I even got a follow up call from the office asking if my unit was now working correctly and how my visit went! Thank you so much!

  • Review 40 (2023-02-04 - Rating: 5)

    I called to try and resolve an issue I was having with my system after a service inspection was completed the day before. Julio O. Was sent out to check things out. Before he even went up to look at the system, I felt he was going to do a great job.He came in, checked the thermostat, asked about the issues, and reiterated what I had explained to ensure he understood what was going on. Then he explained what his workscope would be. By doing this, it showed he listened to my issue, understood what was going on, and prepared me for what he will be doing and the possible outcomes.Although the outcome with my system wasnt as pleasant, his approach was exceptional.Julio is a great example of an outstanding employee you want to keep around. Make sure to keep him happy working for Desert Air Conditioning

  • Review 41 (2024-05-05 - Rating: 5)

    Great visit! Ivan was attentive and responsive to our needs. He was clear in his assessment and provided great customer service. Thank you.

  • Review 42 (2022-12-16 - Rating: 5)

    What can I say! Gerardo came to our house to perform service (Smart thermostat install). He checked our system and determined the correct action. Found out I had C-wire all along so the installation of the power kit adapter was not needed and I could do it myself. He was honest and told me everything I needed to know about my thermostat wiring. He could’ve just installed it without letting me know. Which I really appreciate his honesty. I can tell that he and his company genuinely cares about customer service and satisfaction. If I could give him 10 stars, I would! Thank you sir! I highly recommend this business to anyone who needs HVAC services or tune ups.

  • Review 43 (2022-05-26 - Rating: 5)

    We have used Desert Air Conditioning for many many years and have been very pleased with the service they have given us. Our technician today was Gerardo and he was absolutely wonderful! Knowledgeable, efficient, stayed until the job was done, and extremely courteous and polite. I can’t say enough good things about him and his professional manner! Thank you for a job well done!

  • Review 44 (2024-04-25 - Rating: 5)

    The service we received from Ivan Hernandez was exceptional. He explained everything in detail and made sure we understood everything. Great service!

  • Review 45 (2022-07-28 - Rating: 5)

    The customer service was outstanding. Ivan thoroughly checked our AC unit that had broken down 3 times this summer. We decided to buy a new unit. Jesus did an excellent job explaining the new unit that we will be receiving backed by 100% guarantee. Im pleased to have Desert Air renew my AC unit.

  • Review 46 (2022-06-15 - Rating: 5)

    I called Desert Air to come look at my A/C system that wasn’t working properly. They were very polite and courteous and made sure to send someone over right away. They were very professional and told me exactly what to expect as a new customer, and called me back to tell me when the technician was on his way. My technician, Julio O., arrived soon after and checked out my entire system. Julio was very thorough and meticulous in his work. After he was done, Julio explained in great detail what was wrong and the available options to fix my A/C. Overall they did an outstanding job and showed me there are still good honest companies out there that value their customers. I highly recommend Desert Air and they earned a proud new customer!

  • Review 47 (2022-05-27 - Rating: 5)

    Julio O. provided us with a friendly and professional experience. He gave us a thorough analysis of our AC unit and provided us with functional recommendations. He clearly explained the purpose of his visit and provided us with the opportunity to ask and/or learn more about the variety of services provided by Desert Air. This technician arrived on time and completed his work in a clean timely manner. 5 STAR recommendation for this business and 5 STARS for this clinician. We have used Desert Air throughout the years and have been given quality treatment time and time again. Thank you Desert Air for your excellent service.

  • Review 48 (2022-09-13 - Rating: 5)

    From my experience with Julio O., Desert Air is fair & professional. Julio answered a lot of questions I had about my AC, thermostat, duct cleaning, & air purifying. He also explained in great detail what services they provide & what he would recommend. Julio was very time efficient & kept everything very clean everywhere he went (mask at all times & booties inside the house).They didn’t try to add any hidden fees or anything like that. What they said it would cost was exactly that. Very happy. 10/10 would recommend.

  • Review 49 (2022-08-07 - Rating: 5)

    Highly recommended. Jesus was very helpful and professional. Service, work, quality and care for customers is outstanding. Marco was also very helpful on giving me an update on his work. Very nice people. Save yourself the headache calling others, Desert Air Conditioning & plumbing gets it done.

  • Review 50 (2024-04-17 - Rating: 5)

    I called because I had an emergency and they were able to come the same day. The plumber Raul explained the issue and was very professional in his skill and manners. Im always very pleases with the service.

  • Review 51 (2023-10-19 - Rating: 5)

    My AC unit broke down after hours, leaving my family stranded in the heat.Jesus helped me repair the AC. He explained to me how to prevent future damage to AC in detail. Not only was Jesus knowledgeable, he was courteous and professional too. HIGHLY RECOMMENDED!!! Thank you Desert Air for coming to my rescue after hours!

  • Review 52 (2020-09-30 - Rating: 5)

    Mr. Andrew Herrera was very professional, explained in detail what he was going to do, took pictures &video of work that is recommended. He mentioned available payment options. He was very patient and made sure I understood what needed to be done and why. He explained why part needed replacement and showed me the item. He used protective gear and left a clean environment when he completed work. Asked if i had any questions or comments. He made sure to get information needed for pending work such as best time to call, follow up date, time and ensured i was in agreement with a follow up call for recommended service.

  • Review 53 (2025-01-03 - Rating: 5)

    Adan was very professional and was willing to talk me through each task he was going to perform.

  • Review 54 (2022-11-28 - Rating: 5)

    Desert Air installed a new furnace and A/C and a filter at my house. They also cleaned the ducts. The system was all installed on a very hot day with the technicians needing to work in the attic at times. The conditions were very challenging, yet everyone was friendly, thoughtful and professional.When it came time to use the furnace, it wouldn’t turn on. Ivan came out and worked on it, but the next day it still didn’t work. I called on a Sunday, not thinking anyone would come out that day. But Emmanuel arrived shortly and soon found a loose wire and one with a tiny scrape in its insulation which he replaced. All is working beautifully now. Thank you, Emmanuel, for your help!Jesus presented to me various options for the new system. He helped me find a great system that I’m enjoying. I look forward to having it serviced by the dedicated professionals at Desert Air. Thank you!

  • Review 55 (2024-02-16 - Rating: 5)

    Such a pleasure working with Jesus Oropeza. Understood what I was experiencing with my recent loss. Very friendly, knowledgeable and patient. Would recommend him to others.

  • Review 56 (2022-04-20 - Rating: 5)

    Hi!Desert Air performed a magnificent job. From the moment I called, Ms. Virginia was very kind and polite. Mr. Ivan Hernandez was the technician who assisted me. He did an outstanding work and explained to me all options available and kindly explained the service he performed. I would highly recommend them for services.

  • Review 57 (2022-06-17 - Rating: 5)

    Gerardo arrived as quickly as possible, since we were an off hours emergency call. He was extremely knowledgeable, efficient and friendly. He got straight to work and found the problem surprisingly quickly. He was able to fix our issue on the spot. Gerardo was even able to make a cost-saving part suggestion that will help extend the life of our A/C and implemented it immediately. Thanks for the awesome job and blissfully cool air!! 😁

  • Review 58 (2023-03-27 - Rating: 5)

    I brought two other AC companies to give me quotes and options for replacing my old unit, and comparing all three, Desert Air was the most attentive, and professional. Mr. Oropeza explained everything in detail and in a professional way. He was patient to my questions and explained them very well. Although the price for my new ac unit was a little bit higher than the others, Desert Air offered me better guarantees, and options than the other two companies.

  • Review 59 (2023-04-30 - Rating: 5)

    We had a great experience with Jesus. He provided excellent service and gave us different options based on our needs. We will be installing a new ac unit. Service was very professional and efficient.

  • Review 60 (2020-09-24 - Rating: 5)

    Andrew H was amazing at what he did. He had great customer service, always professional and kind. His work was of top quality. This technician really enjoys what he does and is determine to make his customers happy. He explained every step of the process efficiently and provided me with a thorough diagnostics report. Overall, Andrew exceeded my expectations of a technician.Thank you!

  • Review 61 (2022-10-19 - Rating: 5)

    Definitely my experience with the AC service it was exceptional. The technician Julio O. from Desert Air Condition was attentive courteous, he explained with details to me what I was going to expect before the job was perform and after it was done. I have used many Air Conditioners services in my AC units before but this service with Desert Air Conditioning and with the technician Julio o. is being the less stressful, Mr. Julio was very patient working to resolve my AC problem and keeping me inform all the time. Also he informed me of the programs that Desert Air Conditioning has for Imperial Valley Customers.I definitely extend the recommendation to use Desert Air Conditioning services.

  • Review 62 (2022-04-05 - Rating: 5)

    I have owned a home for over 20 years and every year I have had my AC serviced. This year Ivan form Desert Air showed up right on time. He took approximately 5 hours and serviced my AC unit while explaining to me everything he did and what issues he found. He truly is dedicate to his job and I appreciate the value of honest hard work. I thank Desert Air for hiring people like Ivan to represent their company. Thank you Ivan !!

  • Review 63 (2022-03-09 - Rating: 5)

    Jesús did an outstanding job presenting our options and made us feel secure about our decision. He is very professional and was transparent about everything we were purchasing. The warranty we received for the AC is more than we were expecting so we were comfortable with our investment. We would give him 10 stars if possible!

  • Review 64 (2023-01-19 - Rating: 5)

    Gerardo was very informative, knowledgeable and professional. He explained and personally showed me the parts on the a/c that needed replacing. He is a good employee for your team. I will continue to use Desert A/C for any future services and repairs. Thank you.

  • Review 65 (2024-07-14 - Rating: 5)

    Jesse was very professional and fast. I was surprised how fast he came out and fixed the problem

  • Review 66 (2021-06-03 - Rating: 5)

    The sales rep/ technician Julio O, was on time, and very professional. The sales rep has gained our trust as well as 3 years ago dealing with the same sales rep. Jesus O. Our questions and concerns were handled with respect, reassurance and professional communication. All explanations were answered clearly and with understanding. I truly recommend the sales rep / technician to anyone in need of a new A/C unit or even just to be serviced on a A/C unit. Thank you Jesus O for making our experience with Desert Air Conditioning positive and with satisfaction. T

  • Review 67 (2023-08-02 - Rating: 5)

    Julio came to install a smart thermostat I was having trouble with. Rewired it at the panel to keep it up to code and also pointed out some problems with my a/c that will need to be addressed later. Very professional work and I will be seeking out their business again.

  • Review 68 (2024-06-23 - Rating: 5)

    Excellent service.Julio was very helpful to understand the nature of the issue and how it was solved.

  • Review 69 (2022-04-02 - Rating: 5)

    We have used Desert AC for serval years now without any complaints. They stand by their product and their work! The office staff are very professional and pleasant to work with. Our latest service Tech, Gerardo, did an awesome job. He was professional, knowledgeable and very articulate explaining everything he did. Though I told him it wasn’t necessary, he still went out of his way to put on his PPE and protective shoe covers. We have always had a positive experience and would not hesitate to recommend Desert AC!

  • Review 70 (2024-04-17 - Rating: 5)

    Very pleased with customer service, courteous and knowledgeable technicians. Thorough and detailed inspection process of complete HVAC system, technician worked calmly without hurrying to finish even past 5 pm. Provided personal overview of service that was completed with time for questions or concerns. I am very satisfied and pleased with service, will continue relationship with Desert Air Maintenance on home equipment. Thank you.

  • Review 71 (2022-07-26 - Rating: 5)

    The technician Julio O. was very polite and professional. He explained everything he was going to check & do beforehand, from the probability of cost for any repairs to the process of the inspection. My family and I are greatful for his work and customer service.

  • Review 72 (2023-04-14 - Rating: 5)

    Mike Saad, the owner of Desert Air Conditioning and Plumbing responded to my cry for help almost intantly when my AC quit. He say down with my me and my wife and explained everything in detail. Due to the price increase, I was not happy with the final price, however, Mike took the time to come up with a number I was comfortable with. He promised next day install and like always, he came through. Installers were at my door first thing in the morning to take care of us. This is the third AC install (all three different units) by Desert Air Conditioning and I have no intentions of ever going anywhere else. Thanks Mike and all of your nice friendly employees for coming through yet again!

  • Review 73 (2020-11-13 - Rating: 5)

    Andrew, the air conditioning technician, was on time, friendly and very professional. He was very thorough about the work that he was going to perform and gave plenty of opportunities for any concerns or questions that I may of had. Desert Air-conditioning has been servicing my AC units for years and I don’t see that changing anytime soon. Their customer service is outstanding this includes the receptionist who are always very nice and helpful!

  • Review 74 (2024-06-25 - Rating: 5)

    Julio was extremely knowledgeable, professional, and polite. I would recommend this company highly.

  • Review 75 (2018-10-02 - Rating: 5)

    Jesus was very helpful. From the moment I called Desert Air, a very nice person had incredible customer service and was very helpful. Considering the bad circumstance of our air conditioner breaking and hot temperatures, I was very thankful for the 5 star service from Jesus and also, the person at the office who scheduled. I will be recommending this company to friends and family. We signed up for their membership program, as well to help avoid this from happening again. Maintenance and great service is key- you have both with Desert Air.

  • Review 76 (2022-06-04 - Rating: 5)

    Was very pleased with the friendliness and professionalism. Both Technichian Julio and the Project Manager Jesus were happy to answer all the questions we had. It made us feel secure of the job they were performing at our home, we felt comfortable with them knowing they were here to help us.

  • Review 77 (2022-01-08 - Rating: 5)

    They were really helpful, kept us informed about everything they were doing. Showed us the before and after pictures of the ducts, it was amazing how good a job he had done on them. They looked horrible in the before pictures and damn near new in the after mlm pictures. Our technician was great!! Ill definitely tell everyone about the great job they did on our ac and heating unit!!

  • Review 78 (2023-06-01 - Rating: 5)

    Definitely an excellent customer service experience with Jesus and Ivan. I will recommend Desert air and plumbing. They have financing which is very convenient now days. Im happy and satisfied.

  • Review 79 (2023-10-10 - Rating: 5)

    Jesus O. was on time, professional, and helped us pick an option that was best suited for my family! Jesus was completely transparent & answered all of our questions. Definitely recommend.

  • Review 80 (2020-01-16 - Rating: 5)

    My husband and I were really worried about the outcome of purchasing a new AC unit. With thorough information and knowledge to move forward on our purchase, Jesus put us at ease and made the process very efficient and fast. He offered additional products that we may want and the installment will be done the same week. Thank you Desert Air for providing excellent service and instilling great customer service to your employees. 👍🏻👍🏻

  • Review 81 (2020-09-07 - Rating: 5)

    On Memorial Day weekend at 118 Fahrenheit our AC unit was not cooling. We called Desert Air Conditioning & Plumbing and within minutes they provides an ETA for a technician to arrive to our home. Julio arrived at our home showing a professional appearance. Julio’s work ethic and knowledge is uncomparable as he tested our AC Unit’s System performance. Julio then explained to us what had happened, why it happened and how he was going to fix the issue. He exceeded our expectations by explaining everything down to the most minute detail. Julio fixed our AC unit and did not leave our property until he made sure the whole AC System was in perfect condition. I am completely satisfied by the service provided by Julio and his company Dessert Air Conditioning.

  • Review 82 (2023-12-01 - Rating: 5)

    Jesus Oropesa y Jesus Aguirre did a Excellent job 10 ++ ponts! Keep up This Excellent work. Good for the Company Desert Air Comp for having this team work!!

  • Review 83 (2023-03-03 - Rating: 5)

    Gerardo was very polite and professional. He made sure to explain what he did and what he recommended from the finding of the service. I am very happy with the service provided by Gerardo and Desert A/C.

  • Review 84 (2021-05-01 - Rating: 5)

    At first a technician came over to for a cleaning. Then he showed us the evident statement our AC is in. Jesus came over to talk about an estimate on a new one. He explained everything so well, he was so honest and very generous in the offer that we instantly took it. We have our install scheduled next week and I am looking forward to it!

  • Review 85 (2021-11-10 - Rating: 5)

    Emmanuel was our technician that came out today for our yearly tune up. He showed excellent customer service. He was able to check our AC unit right before we start to use the heater for winter. I had signed up for the monthly membership Desert Air provides early this year and it gave us two free tune ups for the year which is awesome. Thank you Desert Air!

  • Review 86 (2023-04-17 - Rating: 5)

    Emmanuel was on time which is appreciated. He told me what he was going to and said it would take about 2 hours which is the time that it took. He explained everything that he did and what might need to be done in the future. Very friendly and helpful. Could not ask for more😄

  • Review 87 (2022-03-23 - Rating: 5)

    The service technician Gerardo was very helpful and very professional. He answered all my questions and knew exactly what he was doing ! Whenever I need a service again I will definitely be requesting him. Thank you for providing great fast and friendly service .

  • Review 88 (2022-08-23 - Rating: 5)

    Desert Air Conditioning went above and beyond in fixing our AC. Our AC stopped working all of the sudden and we weren’t sure who would respond since it was past 5 pm. Their technician Ivan H. was dispatched to our house and fixed our problem in less than 2 hours. Ivan did such an amazing job. Will definitely be using Desert Air Conditioning for all my AC needs in the future. Highly recommend them if you have any problems with your AC.

  • Review 89 (2020-09-07 - Rating: 5)

    Eventhough it was late in the evening Julio was still able to look at our air conditioner and let us know exactly what needed to be done. He was very professional and straight to the point. We really appreciated the fact that we were able to have someone come out on a Sunday as well.

  • Review 90 (2020-06-12 - Rating: 4)

    2020 Update:had a leak and Roby the Plumber with Desert Air & Plumbing came out was very knowledgeable , Professional, and Polite. Cannot express how much i appreciated Roby Work. Thank you RobyCalled them for my yearly furnace check. Jesus the repair /maintenance man was extremely polite and helpful and very professional. I highlight recommend Desert Air Conditioning. I have always been very happy with their Services.

  • Review 91 (2020-10-03 - Rating: 5)

    We had an issue with our AC and called for assistance. Within an hour of the call Julio arrived and immediately went to work. He expertly troubleshot the problem and quickly repaired the failed component. This company is absolutely the best in the Imperial Valley. They are peerless!

  • Review 92 (2020-06-03 - Rating: 5)

    I can’t recommend Desert Air enough. If you want it done right and on time with no surprises, call them!I had an issue with a 3 year old 5 ton AC unit I bought from a local company. What a nightmare. This company has changed its name 3 times recently that I know of. It was like amateur hour. Nothing but problems. I had several issues after 1 year due to bad installation. When they last came to fix it they forgot to tighten the TXU causing the refrigerant to slowly leak out.I called Desert Air after seeing all the positive reviews. I can’t be more satisfied. If you’re on the fence you won’t be disappointed. The entire staff was very professional. From the person taking my call to the technicians who showed up right on time. They were able to send out technicians the same day and gave me a 2 hour window, in June! They even called back to offer an earlier appointment when a technician became available.Julio and Jose were extremely professional. They were prompt and showed up right when they said they would. They took the time and explained absolutely everything they were going to do. They even gave me the prices up front before performing any work so there were no surprises. They even wore booties over there boots to protect my carpet! After diagnosing the problem they explained the fix and cost. They performed the necessary work and were done in less than 3 hours total and I now have cold air again!I felt the charges were more than fair for the level of service I received. Good service is not cheap. Usually after a service of this type, I always wondered if I had been overcharged or if I really received the service I paid for. For the first time in my life, I can honestly say I am completely satisfied. I’ve learned the hard way not to cut corners when it comes to this type of service. I will from here on out use Desert Air exclusively for all my AC needs.

  • Review 93 (2022-06-01 - Rating: 5)

    Jesus Oropeza visited our home to consult & inspect re: air conditioning duct cleaning. Jesus was a picture of professionalism from beginning to end. He presented well, was polite & respectful. He took the time to explain the process & answer any relative questions that we had regarding tools, chemical’s and equipment functionality. Jesus is a definite credit to your business & a value add for any company that values integrity & customer services. Jesus made a positive impression in representing Desert Air Conditioning & we as a family could not be more pleased with his upfront honesty & good solid moral character, all too often goes missing in today’s society. What a breath of fresh air. Thank you for taking the time to make my wife and I comfortable so as to make an intelligent and informed decision. 10 out of 10, 5 stars, kudos for such a quality hire. Best regards,Jerry Garnett & Rosa Quihuis 5/31/2022

  • Review 94 (2021-07-03 - Rating: 5)

    Excellent service provided by Jesus Oropeza. His explanation of repairing my damage AC unit to buying one was very detail and understandable. He is the reason why I chose to buy one instead of repairing the damage one. I highly recommend this Desert Air Conditioning and Plumbing Company . They are very good at what they do. Jesus Oropeza is also the reason I went with this company. He was very honest about the pricing and provide me the various warranties Desert Air Conditioning and Plumbing Company has. I feel I made the right chose and I am very happy with my new AC unit. I love the warranty that if they don’t get the AC unit installed as they promise, they will pay you $500. That’s not only talking the talk but walking the walk too. Thank You Desert Air Conditioning and Plumbing for taking care of our AC needs.

  • Review 95 (2024-06-10 - Rating: 5)

    Emmanuel did an excellent job. He was on time and conducted a complete duct cleaning and sanitizing installation. He kept us informed throughout the day as to the status of the job and the next steps he would be taking. Extremely satisfied with the job and want to give a big Thank You to Emmanuel for his outstanding work.

  • Review 96 (2020-02-24 - Rating: 5)

    Extremely satisfied with the quality and performance of the work completed. The technicians were very knowledgeable about their job and left out no details on what services were performed. I also like how they took pictures and video and explained why they reccomend other services we might need in the future. Would highly recommend the team they sent us today.

  • Review 97 (2022-08-31 - Rating: 5)

    Julio was courteous and efficient. He went right to work even though it’s 110 outside. I was also grateful that desert air was able arrive earlier that I was originally quoted. The upstairs is cooling and so far, all is well.

  • Review 98 (2021-04-21 - Rating: 5)

    Jesus O was awesome he came out just to give an estimate and left with us being a new customer. Very professional and knowledgeable. Making us his priority he explained all in detail. Looking forward to being a Desert AC customer.

  • Review 99 (2020-07-11 - Rating: 5)

    I like that the technician, Andrew, who was very knowledgeable and professional. He explained and show me exactly what my air conditioner & and air ducts needed. Keep up the good work! I would definitely recommend Andrew Herrera for your next air conditioning service.Virginia in the office is very helpful and professional. Thank you.

  • Review 100 (2019-08-26 - Rating: 5)

    Excellent performance!! Everyone presented themselves as professionals and were knowledgeable in their work. Everyone was in nice clean uniforms ready for work. I will be using their services again not only in AC but Plumbing aswell. I highly recommend their services. Well done!!

  • Review 101 (2020-06-12 - Rating: 5)

    We had Jesus come in to give us an estimate on a new AC system for our home. We have been looking into different estimates and decided to call Dessert Air this morning. ( they had great reviews). They were able to send Jesus within hours of our phone request for an estimate. Jesus was extremately courteous, he had an excellent professional demeanor to him and he explained to us all the options for replacement and It’s different prices. He used a questionnaire that helped him learn about us and our needs. He went over every single detailed, warranties, etc.. also I would like to mentioned that during these difficult times of covid 19 we have been taking all the precautions needed to prevent infection. I was very please to find out Jesus was wearing gloves (which he continuously changed) booties and a mask. He also carried disinfecting wipes, he wiped his pens, tablets and everything we touch as we were doing the transaction. I also noticed He wiped his side of the table he was seating on, he removed his gloves at the end and made sure he threw them away before getting in his van. I am grateful he was so in tune with all the precautions needed to keep my family and himself safe.Thanks again for great customer service .Melanie and Robert Billups.

  • Review 102 (2021-10-19 - Rating: 5)

    I called on a Thursday close to 4 or after 4 to schedule someone to come take a look at the existing system and give us options for either repairs or replacement as well as relocating the AC system from the ground to top of the house; they were able to schedule someone come to my house the next day. Jesus showed up on time and talked to us about what we were looking for. After talking to us, he let us know he would be going into the attic and looking at everything to see if we could actually do the work. I think that was the biggest plus for me because weve dealt with many local contractors and handymen who just tell us they can do something without looking at whats existing and then when it comes down to doing the actual work, it turns out there are issues we need to fix first or other reasons we cant go about our project. Jesus let us know we wouldnt need to completely replace our system like we thought but also made some recommendations to circulate air and make the house less muggy. Im very satisfied with the work they completed which was on time and within out budget.

  • Review 103 (2020-09-05 - Rating: 5)

    We contacted Jesus Oropeza at Desert Air Conditioning when our a/c unit needed to be replaced and even though it was during late hours Jesus immediately came to our home to explain what Desert Air had to offer. In less than 24 hours we had our new A/C unit installed as promised. We were very fortunate to come across a company that has great employees that were very professional and responsible using all sanitation measures and PPE to ensure our family and employees stay safe during these tough times. If your family’s safety and comfort are as important to you as ours, we definitely recommend the professionals from Desert Air

  • Review 104 (2023-04-16 - Rating: 5)

    Jesus presented himself with the upmost professionalism. Gave us options for a new a/c unit. Jesus explained everything in detail. He took the time to find is the best way to finance our unit with a low interest.

  • Review 105 (2024-05-05 - Rating: 5)

    The service that I received today and other times from Desert Air Conditioning has been 5 star. The different people that have shown up at my house, has been professional and informative and believe it or not, HONEST.It is a pleasure working and having these professional personnel show up at my door.Thank you Desert Air Conditioning and also the office personnel as well.They work just as hard, behind the scenes.I do receive when they call, a professional person on the other end.It is good to know that the Valley/Imperial Valley, has such an asset to help and repair the AC systems. Again, thank you Desert Air Conditioning.

  • Review 106 (2021-09-02 - Rating: 5)

    Robert ( Robby) is an outstanding technician. Very professional as well as patient. Explained the process in detail. Arrived on time , did excellent work. Its because of employees such as Robby that I will continue to do all my business with Desert Air.

  • Review 107 (2020-02-22 - Rating: 5)

    Christina and Jesus helped make your decision making very easy. Christina was very kind and helpful when we first called to get information. Jesus came to our house with a great big smile and very positive energy. He was very knowledgeable and was great with answering all the questions we had! Very much recommend Desert Air Conditioning.

  • Review 108 (2021-01-25 - Rating: 5)

    Purchased a new 4 ton heating and cooling system. Jesus sold the system to us. He was very knowledgeable, polite, courteous and answered all questions we had. He was punctual which I really appreciated .Explained warranty system, rebate availability which we found excellent. He also wore foot coverings, mask and gloves snd sanitized the areas he touched which we really appreciated. Total experience was enjoyable. Desert Air is lucky to have Jesus representing their company and we would recommend it to family snd friends.

  • Review 109 (2019-02-04 - Rating: 5)

    I am very pleased with Jesus the technician that was sent to do my scheduled service on Heating and Cooling System for my residents.He arrived and first inquired if I had any issues with the unit. I reviewed a problem I was concerned about he said he would address it and would make the needed repairs if required and would note the results on my paperwork. He first cleaned the unit that was outside, before coming into my residents he then put shoe covers on not to track any debris into the house ( other companies in the past would just come in and not be concern if they track anything in) . He performed a completed service to the units in my attic ( he took pictures to show me the unit and how he addressed my concern). Before leaving he checked the attic drain to make sure nothing would be creating a issue with drainage. I would highly recommend Desert Air Conditioning for any Heating and Cooling needs!

  • Review 110 (2020-02-18 - Rating: 5)

    I very much appreciated Mr. Julio Ortega’s explanation of the work needed on My Home’s AC Unit. He showed great communication skills, was very easy going and straightforward. It shows that Mr. Ortega cares about doing his job and doing it right. He left a a great impression not only for himself but also the Company he represents.

  • Review 111 (2020-09-16 - Rating: 4)

    Had maintenance tune up done on my ac unit, Andrew Herrera service man- was courteous, professional and thorough with my questions regarding my ac. Good customer service makes all the difference and Andrew is great example of that.

  • Review 112 (2022-09-15 - Rating: 5)

    They answered their phone immediately and had a tech out to my house within 2 hours. Julio did an awesome job and was incredibly thorough and professional in getting my AC working at 100% again.

  • Review 113 (2021-03-16 - Rating: 5)

    Julio is very professional and explains his work very well. I am very impressed and happy with the work done. They will get my recommendation every time. Thanks again. Keep up the good work.

  • Review 114 (2020-10-01 - Rating: 4)

    Fair pricing, good warranties; and most important, excellent customer service with honesty and transparency. I felt very confident, and NOT tricked when making purchase. One last comment for Jesus; you did not mention the UV light I requested on paperwork. Please make corrections.

  • Review 115 (2022-08-25 - Rating: 5)

    The technician was knowledgeable and he explained all of the work he was going to perform. He was always clear about the charges and prices. The unit was repaired within 1 hour of his visit.

  • Review 116 (2024-03-19 - Rating: 5)

    It is the first time that a technician dispelled my doubts, his work is very clean, he is courteous and friendly. Thank you Julio.

  • Review 117 (2023-03-28 - Rating: 5)

    Gerardo was professional and answered all my questions. He took the time to thoroughly inspect my unit and explain what was found. He wore shoe covers while in the house and cleaned up after his work on the unit.

  • Review 118 (2022-09-10 - Rating: 5)

    Jesus Oropeza was very informative, straight forward and detailed about what the company offers, their process, and cost. Extremely impressed with the customer service provided and how they guarantee their product.

  • Review 119 (2020-03-07 - Rating: 5)

    Just had my home A/C inspected in anticipation of the incoming summer. The service was provided by Julio and Im very pleased with his punctuality, professionalism, knowledge, and thoroughness. If you need your A/C serviced, I would highly recommend this company.

  • Review 120 (2022-07-08 - Rating: 5)

    Julio and Leo did an excellent job! Explained everything thoroughly and answered all my questions and concerns. They were able to fix the problem in a timely manner.

  • Review 121 (2021-03-05 - Rating: 4)

    Quick service and installation. Appreciated that they came the following day and checked for proper installation and that everything was in order. If something was not right, they informed me of it. In time I will see if the unit is of good quality. It was my first time purchasing an AC unit.

  • Review 122 (2021-04-13 - Rating: 5)

    Jesus sold me a new AC unit. Very professional, honest and clear. Explained me and my wife our option and gave us the best recommendation. Definitely would work with Dessert Air again.

  • Review 123 (2023-07-22 - Rating: 5)

    Everything you could ask for in a company, they are very thorough, professional, hard working people. They have been serving my air conditioner for years, and the first Company I thought of when I needed a new unit.

  • Review 124 (2023-02-24 - Rating: 5)

    The technician named Emmanuel was very professional and very polite. Very knowledgeable about his job and provided me better understanding of the services done. Thank you Desert Air conditioning for having this technicians.

  • Review 125 (2021-08-02 - Rating: 5)

    Jesus was very professional and friendly. He gave us a complete picture of the options we had and helped us choose the best features for our purchase. Thank you very much wonderful person.

  • Review 126 (2018-10-17 - Rating: 5)

    Alex is amazing he not only gives great customer service, he is very kind and knowledgeable and makes my mother very comfortable. All companies need someone like Alex he is very customer service oriented and makes us feel like we have known him for years. Thank you Alex for being so wonderful!

  • Review 127 (2023-04-20 - Rating: 5)

    He was helpful punctual and honest. We had a bad experience with another ac company and the experience with Gerado was much better and pleasant. Highly recommend this company.

  • Review 128 (2024-06-12 - Rating: 5)

    Were pleased with the service we received and punctuality is appreciated, also Gerardo answered all of our concerns we had.Thanks 😊

  • Review 129 (2023-08-05 - Rating: 5)

    Ivan H. was very thorough and descriptive with A/C issues. He was very friendly and willing to answer any and all question. Great customer service!!! Thank you Ivan ☆☆☆☆☆☆!!!

  • Review 130 (2019-10-17 - Rating: 5)

    Alex came to the house and inspected thoroughly the AC. Unfortunately, he found a leaked ☹️. He gave several options but we haven’t come to a decision since we will talk tomorrow with Mike. However, in terms of his service, he did a great job and carried out a good conversation. Hope they can assist and offer us great financing options.

  • Review 131 (2022-04-29 - Rating: 5)

    Gerardo was very professional, took his time to let us know what he was going to do . He’s well trained . Happy with his service today.

  • Review 132 (2022-08-08 - Rating: 5)

    Great Service, called because I had a problem with my AC not blowing cold consistently, Desert Air fixed it and also gave me a Masterclass on AC drainage. Very pleased with the service from Desert Air and Julio O.

  • Review 133 (2023-03-14 - Rating: 5)

    My experience with Ivan. Loved. His very kind,the person you can talk about every thing n he dont look grinch. Explain very well n what I need for my AC. Thank you Ivan.

  • Review 134 (2020-05-15 - Rating: 5)

    Real good experience, great customer service. Andrew was the technician that arrived at my house. He was very professional, knowledgeable, and thorough. I would definitely recommend him, and use this service again.

  • Review 135 (2019-01-26 - Rating: 5)

    Alex is the best! He is knowledgeable and helpful. He knows his stuff and is very thorough in doing his job. Hes very pleasant and friendly. I plan to request him to do all my air conditioning services.

  • Review 136 (2023-07-05 - Rating: 5)

    Julio was able to find the issues that other company failed to 2 days ago, he was knowledgeable and straight to the point on what needed to be done and what came up with videos on what all the issues were and a plan to take care of them , he was fast and reliable not to mention he had a good vibe to him and that put us at ease from the last company’s failed repairs., i need to get the videos from before and after .

  • Review 137 (2021-11-08 - Rating: 5)

    Emmanuel was our serviceman. He was very thorough inspecting every area of the unit and the ducts. He was on time, very polite, and respectful. Explained the job from beginning to end before proceeding. He performed a very clean job. 👌 Thank you Emmanuel 😊

  • Review 138 (2020-08-25 - Rating: 5)

    They were very professional. Andrew Herrera the A/C technichian was on time, friendly, and professional. He explained our questions in detail enough were we could understand what he would be doing. Great service!

  • Review 139 (2023-09-03 - Rating: 5)

    Technician named Emmanuel was very professional, polite and knowledgeable on his job. Strongly recommend it.

  • Review 140 (2022-03-25 - Rating: 5)

    Gerardo Q. was courteous, and friendly. He was very thorough with his inspection.Informative in providing our options in great detail. He knows his job well!

  • Review 141 (2023-03-28 - Rating: 5)

    Jesus gave us a great presentation and were extremely happy to go with Desert Air for all our HVAC needs. We highly recommend Desert Air to everyone!

  • Review 142 (2022-09-22 - Rating: 5)

    Gerardo was great, nice person, patient, and able to answer all of my questions. He represents Desert AC very well, and I hope all of the techs are as professional as he is.Thanks!

  • Review 143 (2018-12-06 - Rating: 5)

    I had a very positive experience with the technician, Jesus Oropeza. He was very enthusiastic, thorough, and professional. He resolved our heating issue in a timely manner. I am very happy with the service.

  • Review 144 (2023-05-22 - Rating: 5)

    Gerardo was very professional . Explained what he was going to do and why. Showed me tha part he replaced and why. . Went step by step over billing. Very through

  • Review 145 (2019-01-26 - Rating: 5)

    I had the air conditioning ducts cleaned today. Andrew showed up early and worked tirelessly for about 6 hours. Andrew was very thorough and explained everything he was doing. He did an awesome job! I look forward to breathing much cleaner air. Thanks Andrew!

  • Review 146 (2021-09-02 - Rating: 5)

    Project manager Jesus Oropeza proved to be a reliable and valuable asset to Desert Airs human resources. He was very professional and knowledgeable about his field. His easiness to connect with his client made this deal a breeze.

  • Review 147 (2022-07-09 - Rating: 5)

    My AC stopped working and I thought I needed a new unit. I called Desert Air Conditioning and Plumbing for a quit on a new AC. They diagnosed the problem to be a couple capacitors. Jesus O. With Desert AC was helpful and honest in his assessment of the unit. Jesus quickly resolved the issue and saved me from having to purchase a new AC unit unnecessarily. Big thanks to Jesus O.and Desert Air.

  • Review 148 (2022-09-20 - Rating: 5)

    Jesus was very nice and professional. Explained everything thoroughly about the new system and the guarantees that the company gave for a new AC system. Explained the different systems and the cost and what each system guaranteed.

  • Review 149 (2023-02-02 - Rating: 5)

    This company provides prompt professional service. I live in a manufactured home and whenever the A/C went on it was very loud inside the house since thats where the old unit was located. We opted for a heat pump unit that is outside. The noise reduction was so quiet that we didnt even realize it was on. This company is great!

  • Review 150 (2020-06-22 - Rating: 5)

    Desert air are the professionals whose advice I trust. Every person I’ve worked with is extremely professional and they preform their job quick, thoroughly and on a good budget; no hidden costs and very responsible priced. It feels good to have qualified people to work with.

  • Review 151 (2023-10-25 - Rating: 5)

    Gerardo was very professional, thorough, and made sure my unit was ready to tackle the winter. He was tidy and respectful.

  • Review 152 (2022-07-21 - Rating: 5)

    Jesus is very professional and informative, & a pleasant conversationalist. Very glad hes the salesman for our new unit, yet forgot to ask about rebate on remainder of old warranty?

  • Review 153 (2020-08-30 - Rating: 5)

    I was having problems with my A/C unit so I called Desert AC and I am very happy I chose them. The technician, Julio O., did a great and professional job, he explained me everything he was doing and answered all my questions kindly and respectful so I definitely will call them again if I have any issues with my AC.

  • Review 154 (2024-01-26 - Rating: 5)

    Our technician was Gerardo G. today. He was very professional and thorough. He explained each step with clarity. Id say 10 out of 10, my friend! 😊

  • Review 155 (2023-03-27 - Rating: 4)

    They were an hour late and they left the breaker off on the AC and it took me a while to figure out why the AC wasnt turning on because thermostat was still on because of the batteries. Other than that it was good service.

  • Review 156 (2022-08-02 - Rating: 5)

    Gerardo was knowledgeable and complete in his analysis of the problems for our AC. He was on time and thoroughly explained all of the work that he was going to perform and the price that we would pay for that work. We were very pleased with Gerardo.

  • Review 157 (2023-04-01 - Rating: 5)

    Jesus was very thorough and so very explanatory, took his time, answered all of our questions, cleared all of our doubts, was very patient great, he was very professional, stands behind the company’s quality work, great customer service .

  • Review 158 (2022-04-01 - Rating: 5)

    Gerardo was great! Great customer service. Fully explained what was wrong with the AC and what it would take to fix the problem.Went to it, installed parts, checked the system, done!

  • Review 159 (2022-03-18 - Rating: 5)

    Gerardo was very professional and knowledgeable! Did a great job and was very friendly. He answered all of my questions and helped me understand everything. Thank you for everything!

  • Review 160 (2022-12-28 - Rating: 5)

    My family and I are grateful to have called desert aire, because when my air went out my brother in law through his positive experiences highly recommended desert aire. Upon calling they came immediately and diagnosed the problem. I noticed that Julio and Jesus provided on the spot accurate and precise information with several options, not to mention promotional product. By the end of the day I had peace of mind and a brand new air condition with very affordable payments included was cleaning the ducts in my home., not to mention the large rebate. I highly recommend desert aire you wont be sorry. Youve tried the rest now try the BEST! Mr. and Mrs. Sabala in Brawley.

  • Review 161 (2020-09-20 - Rating: 5)

    Jesus was extremely helpful, knowledgeable and considerate. Showed up today (on a sunday) just to give a quote. Very upfront and transparent, no bs. Looking forward to continuing business with Jesus and Desert AC. Thank you Jesus! (No pun intended)

  • Review 162 (2021-07-27 - Rating: 5)

    Julio is a very courteous and knowledgeable technician. He did a great job cleaning our system and repaired other parts of the system as well.

  • Review 163 (2021-06-17 - Rating: 5)

    Robbie came to my house and did all kinds of things to fix my plumbing issue. I had roto rooter come out to originally fix the problem but the problem came back after a day. Roto rooter came out again and basically did the same thing and the next day the issue came back. This time I asked my landlord to please use someone else and we found this company. They came within an hour of being contacted and Robbie came out to look at the problem. He used many tools and machines and took several hours to try to find the problem and he finally did. It turned out there was steel wool trapped in the pipe which he said appeared to must have happened from the previous tenant as I had only been here for two weeks. Robbie took the time to really find the problem instead of just snaking the pipe twice like roto rooter did. I will definitely use them again if I run into problems again in the future.

  • Review 164 (2019-06-09 - Rating: 5)

    So grateful Alex was able to fix AC on a Saturday evening. Especially since my mother is 90 yrs old. He got to the problem quick, explained everything and all is well. Great job done!

  • Review 165 (2022-06-22 - Rating: 5)

    Emmanuel did an amazing job! He was extremely thorough and explained every step. He also provided pictures of before and after the cleaning.

  • Review 166 (2020-09-04 - Rating: 4)

    Andrew came to do a Club Tune Up. Very professional and informative of what he was working on. Also informed and offered other services like Duct cleaning and finance opportunities to help pay the program/cleaning service.

  • Review 167 (2023-04-25 - Rating: 5)

    Julio was very professional. He really knew what he was doing and gave us different options that would suit us best.

  • Review 168 (2022-03-21 - Rating: 4)

    A little more pricey than other companies and when it comes to plumbing, you can find cheaper options. Their service is great amd they do seem to do a thorough job when doing the AC maintenance.

  • Review 169 (2022-03-16 - Rating: 5)

    Jesus was very careful to protect the areas he measured and inspected. Jesus is fluent bilingual speaker which helped us understand more clearly the product and services of Desert Air.

  • Review 170 (2021-05-15 - Rating: 5)

    The technician, Leo, was very nice and professional. He explained the process with plenty of detail and answered all of my questions. I was very satisfied with his service.

  • Review 171 (2021-05-05 - Rating: 5)

    Jesus Oropeza was really professional, on time, explained every detail excellent service. Ivan was also really professional and on time and cleaned really well the a/c.

  • Review 172 (2022-06-24 - Rating: 5)

    Jesus was very professional and knowledgeable. He explained all my options for a new hvac system that best fits my needs very clearly.

  • Review 173 (2021-03-16 - Rating: 5)

    I couldn’t be more pleased with the service that I have received from Desert Air Conditioning. Everyone from the first phone was so helpful and made this process smooth and enjoyable. I would definitely recommend Desert Air Conditionings for their kindness and excellent service!

  • Review 174 (2024-05-11 - Rating: 5)

    Gerardo was very detailed and efficient! Provided a friendly customer service.

  • Review 175 (2020-06-27 - Rating: 5)

    Called for service due to compressor not starting. Jesus arrived at expected time same day and quickly troubleshot issue. Was professional and sanitized due to COVID. Would recommend.

  • Review 176 (2020-12-30 - Rating: 5)

    Great service, great customer service. Owner Mike, and Office staff Trina and Virginia are great to work with! Highly recommend this company to anyone who needs plumbing issues taken care of.

  • Review 177 (2024-03-13 - Rating: 5)

    Gerardo went above and beyound to help us with our airconditioner. Excellent Service.

  • Review 178 (2021-12-04 - Rating: 5)

    Julio O. came over to service my A/C. He was very thorough when explaining everything, answered all my questions, and explained my options in detail. If you need air conditioning and heating services, give Desert Air a call.

  • Review 179 (2022-06-24 - Rating: 5)

    I would like to start with saying that Julio was a good representative of your guises company he explained everything clearly went through every step one by one he was very polite and helpful we are very grateful for him for having the patience to dealing with the heat and talking to us and he did a very good wonderful job and I will highly recommend this company to families and friends and also neighbors.

  • Review 180 (2024-06-14 - Rating: 5)

    I am so impressed with Desert Air. Everyone is courteous and very professional!

  • Review 181 (2023-03-17 - Rating: 5)

    We had the BEST experience with this company. They were quick to come and check things out. They explained every step of the process. From the tech guy Emanuel to the project manager Jesus they were awesome. There were plenty of pricing options and the gentlemen doing the installation were very professional and courteous. We will definitely use this company again.

  • Review 182 (2024-04-23 - Rating: 4)

    I wasn’t home to ask questions but my sister said he did a good job. Left us a list of old home projects needing to be fixed. Thanks for your help.

  • Review 183 (2019-02-16 - Rating: 5)

    Excellent customer service by Jesus Oropeza! He goes above and beyond for his customers. Always makes you feel like you matter most when it comes to his work. Thank you!

  • Review 184 (2022-06-09 - Rating: 5)

    Gerardo was extremely knowledgeable and professional. He made the process smooth and stress free, always explaining what was wrong and what he was doing.

  • Review 185 (2022-09-02 - Rating: 5)

    All started at the office, very professional & friendly. Jesus, professional, informative, tech. On time fast installation, and friendly.Thanks happy to do business with you

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