Bill Reynolds Heating & Air Conditioning

Photo of Bill Reynolds Heating & Air Conditioning

Located in Eastlake, Ohio

Address: 1374 E 345th St, Eastlake, OH 44095, United States

Phone: +1 440-946-7863

Rating: 4.7

Services

  • Identifies as veteran-owned
  • Identifies as women-owned
  • On-site services
  • Online estimates
  • Repair services

Categories

  • Air conditioning contractor
  • Contractor
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-08-15 - Rating: 5)

    AC unit went out and I wasnt getting very quick service from another HVAC repair company.I called Bill Reynolds HVAC and they were friendly, answered my questions and got the part ordered and installed the next day. The installation went quickly.Overall, a great experience with this company!

  • Review 2 (2024-03-04 - Rating: 5)

    Reynolds Heating and Cooling just left.!! Our hot water tank decided to take a crap on us on a late Sunday afternoon. My husband made a phone call. They called immediately back and was at our house within a hour to replace our hot water tank.!! They was very professional. We had two on the crew here. They worked very well together like a team. Very reasonable on price. We couldn’t have asked for better service.!! We are very impressed and our community is lucky to have a company like this!!! Keep up the great work!! Most definitely will be using them again when needed 100%.

  • Review 3 (2024-06-20 - Rating: 5)

    AC went out on one of the hottest days in the year. Within an hour of calling they not only were here but they fixed my transformer and had it back up and running. Nick was very professional and we are very grateful!

  • Review 4 (2024-05-14 - Rating: 5)

    The service provider is always prompt and very thorough in cleaning and testing our HVAC. Bill Reynolds has been excellent over many years we have used their service. Thanks!

  • Review 5 (2020-04-09 - Rating: 5)

    Bill Reynolds HVAC was able to come out for an estimate and do an install within the same week! The technicians Kenny and Steve did a great job and were very polite and professional. They were able to replace my heating and cooling units in the house with very limited space and left the work area spotless. Outside the house the new AC unit looks very nice and level. I very much appreciate the work and would recommend anyone to go to Bill Reynolds for any HVAC needs. Thank you again Kenny and Steve!

  • Review 6 (2024-11-16 - Rating: 5)

    Jason from Bill Reynolds Heating and Air Conditioning came out to do a furnace inspection and cleaning. It far exceeded most competitors. He replaced the filter and thoroughly cleaned the furnace using a brush and vacuum, checked electrical wires using a meter around individual wires, checked the combustion with a combustion analyzer, and checked and cleaned where the flame enters the heat exchanger. He was knowledgeable, and thorough and seemed to really care. He even put new metal tape of the pipe hole where the combustion is checked in the exhaust pipe.Two days later they quickly returned and replaced my hot water heater. Very fast, very efficient. Excellent work by the main installer and the additional installer helping him. They even had a third person to help carry the old hot water heater out and assist in bringing in the new hot water heater. Very polite, cleaned appropriately after the job, and provided a Bradford White hot water heater, an industry standard. Hot water within 15 minutes after they left!

  • Review 7 (2023-03-24 - Rating: 5)

    These guys are simply the best! They made all necessary adjustments to get the job done! They have gone out of their way to complete the work required. You don’t find people like this often. Their reputation is well deserved. My second home they have completed work for and it’s top notch! Thanks Bill Reynolds!

  • Review 8 (2024-12-13 - Rating: 5)

    Excellent service, very knowledgeable and kept in touch every step of the way

  • Review 9 (2024-05-17 - Rating: 5)

    Quick and easy. Josh was awesome! Identified a problem I didn’t know I had, fixed it, got everything working perfectly. Affordable. High recommend!

  • Review 10 (2021-06-25 - Rating: 5)

    I worked with 3 individuals total - one assessed my old unit and provided a quote, and two others installed the unit for me (5 days later). Each associate was very professional, friendly, and knowledgeable. Great and responsive customer service as well. Next time I need heating / cooling professionals, Bill Reynolds will be top of my list to call. That said, I hope I won’t have to be making that call anytime soon 😂. Thanks for the great service guys!

  • Review 11 (2023-10-06 - Rating: 5)

    Each autumn, we have Bill Reynolds Heating to our home to check our furnace.They are always prompt, professional, courteous, knowledgeable, and reasonably priced.How very fortunate we are to have them in our community

  • Review 12 (2021-01-18 - Rating: 5)

    Bill Reynolds staff is wonderful to work with. From the team in the office to the professional installers they are awesome.In my case where the hot water tank from the Condo unit above flooded my furnace in December, the installers were out by the end of the day with space heaters and started working on a Friday and by the end of day on Saturday my furnace was installed. By Monday my new AC unit was installed also even though not needed. I would recommend Bill Reynolds to anyone if they want reputable service and awesome people to provide the service e needed.

  • Review 13 (2023-02-09 - Rating: 5)

    Very knowledgeable and throughly explained my set up so I understand how my furnace works! And this might not matter to others, but I really appreciate that they wore boot covers in my house. We’ve used them a couple times now and I highly recommend them!

  • Review 14 (2023-02-24 - Rating: 5)

    I would give you guys 6 stars if I could. Josh just left and we have heat!!! He was polite, professional, informative and earlier than I ever imagined and explained everything he was doing and seeing in a way the layman can understand. I will always call you guys with any future needs. I had your competition out first ( I wont name them ) and I didnt know what was true or not because he was all about the upsell. Had me needing a new furnace and ac. I will tell everyone about your truly great company. Thank you.

  • Review 15 (2024-05-21 - Rating: 5)

    Technician was A+… professional, knowledgeable, friendly…. Came out the same hot day we called to be sure we had working AC.

  • Review 16 (2022-01-06 - Rating: 5)

    Josh came to our house after our thermostat was no longer functioning. He was extremely professional, knowledgable, and courteous (wore a mask, put on shoe covers, explained everything in easy to understand terms). He found a solution to the problem and described other potential alternatives and the associated costs. The person from the office who called to coordinate and review things was also extremely professional and helpful (I feel bad that I cannot remember her name). They also have automated phone calls for appointment reminders and to alert you when the service tech is on their way. We will continue to use Bill Reynolds for all of our HVAC needs. I highly recommend their services.

  • Review 17 (2023-03-09 - Rating: 5)

    I was without heat and they were able to send someone (Joshua) out in the morning, Unfortunately my 21 year old furnace could not be easily repaired. Josh was able to call and see give a new furnace was in stock, gave me the quote and directed me to Geoffrey at Dollar Bank to see about financing . He made an appointment or me on Friday( Pending a call from Geoffrey) . This was done in a competent and professional manner.

  • Review 18 (2020-12-20 - Rating: 5)

    Our boiler heat stopped working late Saturday evening, December 14, 2020. By early morning Sunday the temperature in our house dropped 15 degrees from 70 to 65 and was dropping fast. I figured that it being Sunday, it would be difficult to locate a repair service that was open. We had Reynolds Service a few years prior. We had their phone number close at hand. So I called at 6:30 AM. The Technician named Jacob answered my call within 3 rings. I described our problem and he said that he would come to our house ASAP. He worked on our boiler for 2+ hours only to come to the conclusion it needed a new gas valve, only problem the parts store was closed until Monday morning. He offered to lend us electric space heaters to keep warm in the meantime. I thought that was a very kind and generous offer. But our daughter had 2 space heaters she was not using and we could use them to warm the house till repairs were done. Next morning Reynolds called and said they got the needed gas valve and would come right over and do the install.Technician Nick did the repairs in about 1 hour and we had heat soon after. Jacob and Nick never complained and were very courteous and professional. We highly recommend Bill Reynolds Heating for all your heating and cooling service.Don, Matt and Ricki Bixel

  • Review 19 (2021-06-01 - Rating: 5)

    The serviceman was polite, courteous and definitely knew his job. When I called to set up the appointment, the woman at Bill Reynolds was also polite and courteous. We were very pleased with the entire experience.

  • Review 20 (2020-06-25 - Rating: 5)

    We have now used Bill Reynolds Heating and Cooling for a couple things.To maintenance our furnace in Oct.2019, and now to replace our leaking hot water Tank.In both instances their Response time, Professionalism, Quality, and Pricing were above outstanding.My Water heater blew out in the middle of the night.After calling multiple companies out here in Madison, and getting the run around on pricing, I decided to try Reynolds again.Once again Teri the office Manager, and Jimmy and Ed, the Technicians who installed the tank in about 1.5 hours in an inclosed area were simply the best.I know that honestly, I will do no more shopping around when I am in dire need, or for any need again for any of the services that they offer.Thank you again Reynolds Heating and Cooling,Your team is the best around this area, no doubt in my mind.😊😊😊😊😊

  • Review 21 (2020-09-17 - Rating: 5)

    Great super years of service and no complaints. But needed to replace the furnace and AC and other bids for units of same standard and quality significantly lower. Took a lower bid and it too was first class in installation and current performance. MAY return to Reynolds for service but getting initial service check up from new company is initially complimentary.

  • Review 22 (2021-09-20 - Rating: 5)

    The representative from Reynolds was very polite & courteous. Just a couple of things I thought would be done, but am not sure if they were and would appreciate a response from Reynolds. 1. Was the April Air filter checked? 2. Surprised that the the furnace filter wasnt replaced. It was dirty and I did replace it myself, but thought this would have been done at time of service. Get back to me at your convenience. Thank you. Theresa Aveni

  • Review 23 (2020-08-14 - Rating: 5)

    Bill Reynolds is always on time and a good value. The service technician, Ken, was very professional and a very personable person to work with. He made me laugh and was very clear about the issue with my ac unit. I will be using Bill Reynolds again!

  • Review 24 (2023-01-25 - Rating: 5)

    Friendly, efficient, accommodated same day. Everyone I spoke with was kind and had stellar customer service. They fixed my heat quickly and were able to determine the issue at a quick glance. Great experience overall, highly recommend!

  • Review 25 (2017-08-29 - Rating: 5)

    Reynolds has been servicing our boiler for enough years that we cannot count! Denise and the office staff respond quickly when service is required and Alex the technician analyzes the needs and provides honest information prior to starting the job; then efficiently completes the job as quickly as he can. Thanks Reynolds for keeping my home warm and comfy.

  • Review 26 (2019-10-30 - Rating: 5)

    I truly believe that this company did a good job. Im a landlord. Talked to the receptionist to make an appointment which she told me that they would call me before they fix the problem and to verify that I wanted the service. Nope never happened they showed up did the work and of course charged my card the next day. It wasnt an expensive fix but I feel its bad customer service. Hopefully they will read this and learn from this.

  • Review 27 (2017-09-30 - Rating: 5)

    I have received superior services from Bill Reynolds Heating & Air for the past 32 yrs. They even came out Christmas Day two yrs ago. After 32 yrs I had them install a new unit this week. I do not know if it will run for 32 years, but I do know Dan, Sean, Chris, Nick, and Denise will only be a phone call away. I wouldn’t trust my home to anyone else. Thanks for 50 plus years!

  • Review 28 (2021-08-31 - Rating: 5)

    Superior service! Came out the same day we called and was able to take care of repair that day. Have been using their services for 20+yrs. and have always been reliable, prompt and friendly!

  • Review 29 (2019-09-25 - Rating: 4)

    I really didnt have anything major to judge on the service like others have. But they came out to do an AC clean and check and everything went fine. The unit is cleaned, he was thorough. The pricing for this was half of what others charge so Im happy. I would use them again.

  • Review 30 (2020-07-22 - Rating: 5)

    Employees from Bill Reynolds’s are very professional and up to date on all their products. They are always on time and work is done in a timely manner. Would recommend them to everyone

  • Review 31 (2024-05-06 - Rating: 5)

    Best place in town!! Prices were lowest in my area. Very professional workers and staff!!! Prompt and Clean.

  • Review 32 (2023-04-15 - Rating: 5)

    They did an excellent job for us. Professional staff, work done as quoted and timely, thorough follow-up. Highly recommend.

  • Review 33 (2023-04-14 - Rating: 5)

    Prompt and courteous service. Gave us more choices than just replace the entire system like the first company we had out to look at it. I think we found someone to stick with!

  • Review 34 (2019-01-10 - Rating: 5)

    I have used this company on multiple occasions. They offer fast and professional service. Keep you advised of when they will arrive and what they are doing to fix your problem. I highly recommend them for any of your heating or cooling issues. They have very reasonable rates as well.

  • Review 35 (2022-11-27 - Rating: 5)

    Excellent fairly priced service...Nick repaired my boiler furnace to bring it back online, in less than two hours, once the repair parts were available...thank you for the excellent service...I want this same company for my yearly/bi - yearly maintenance checks on my boiler system...Needless to say, I highly recommend Bill Reynolds Heating & Airconditioning Services...Sincerely...Edward Takacs

  • Review 36 (2022-01-29 - Rating: 4)

    They were prompt and did a good job, they also provided me with a couple of heavy duty space heaters, till I decided on repair or replace, that kept my place livable till the new furnace was installed, thanks again

  • Review 37 (2018-04-23 - Rating: 5)

    This is the BEST Company around lake county !! They come out to your home an fix whatever the problem is faster than anyone Ive ever called ! The workers are Awesome very nice an explain everything their doing! Highly recommend this company!

  • Review 38 (2023-02-09 - Rating: 5)

    I have used Bill Reynolds on several occasions. Could not be any happier with their work. Great company!

  • Review 39 (2023-03-22 - Rating: 5)

    Nick Laule - Did a terrific job helping me and my family from the moment he helped educate me on the benefits and the installation of a new boiler. Even when my cat crawled on his back. He had a great team and as you can see great install. You cant go wrong! All of his team were very professional as well!

  • Review 40 (2023-02-15 - Rating: 5)

    My furnace issues were hard to diagnose. However, the technicians at Bill Reynolds figured it out and the unit is running like it should. Thanks!

  • Review 41 (2019-07-02 - Rating: 5)

    Knowledgeable, fast, fair and friendly.Josh was out to fix the A/C. He was informative and helpful.I can ALWAYS trust and count on Bill Reynolds Heating and Air Conditioning

  • Review 42 (2024-05-29 - Rating: 5)

    Great prompt service with very knowledgeable employees. Definitely recommend.

  • Review 43 (2020-05-23 - Rating: 5)

    I have used Bill Reynolds for years for a variety of services, from equipment service to whole house heating and air conditioning. They are responsive, professional and reliable!

  • Review 44 (2024-05-22 - Rating: 5)

    Prompt service. Quality customer care.Nick is the man! Great job.

  • Review 45 (2024-04-30 - Rating: 5)

    Always an excellent experience with Bill Reynolds heating & air conditioning

  • Review 46 (2023-02-10 - Rating: 5)

    Technician was early, helpful & kind. Would definitely call if i have trouble again!

  • Review 47 (2022-10-15 - Rating: 5)

    Bill Reynolds always does a great job providing excellent equipment in a very timely fashion.

  • Review 48 (2022-07-22 - Rating: 5)

    Filter for a humidifier systemBill Reynolds is the number one he actually company that my family has been using since 1972 with my fathers and now us and my kids

  • Review 49 (2020-10-29 - Rating: 5)

    Professional and courteous service, I have relied on Bill Reynolds for my heating and a/c for over 8 years.

  • Review 50 (2024-05-28 - Rating: 5)

    In and out and fixed the problem in no time at a great price!

  • Review 51 (2024-05-23 - Rating: 5)

    Explained everything that was being done,very professional service

  • Review 52 (2021-02-25 - Rating: 5)

    Heat was out during the cold spell and they came within hours to check and repair, Thermostat was not working and was replaced, cleaned and checked furnace to make sure was working properly.

  • Review 53 (2021-10-26 - Rating: 5)

    They fixed my very old furnace and I am toasty warm!!! Wonderful service!

  • Review 54 (2023-02-20 - Rating: 5)

    Have been customer for 50 years. They provide quality service ,on time service.

  • Review 55 (2023-07-27 - Rating: 5)

    They always do a good job. Friendly and thorough

  • Review 56 (2016-08-25 - Rating: 5)

    Had a great experience with bill reynolds heating and cooling. Will be using them from now on :-)

  • Review 57 (2022-01-28 - Rating: 5)

    They were great! I highly recommend them.

  • Review 58 (2023-03-28 - Rating: 5)

    Dit a great job checking out our HVAC system.

  • Review 59 (2023-01-25 - Rating: 5)

    They showed up when they said they would. Respected my home by covering their shoes. They were very knowledgeable & took the time to answer my questions. The fee was reasonable.

  • Review 60 (2021-09-23 - Rating: 5)

    Were on time and very professional. Explained checkup details simply and clearly.

  • Review 61 (2022-07-30 - Rating: 5)

    Great job! Have an annual contract with them and will continue to renew.

  • Review 62 (2020-03-20 - Rating: 5)

    The young men that came out to the house for a very helpful in evaluating what was his going to necessary to get my heating up to par. Thank you for all your help!!!

  • Review 63 (2021-01-28 - Rating: 5)

    Technician came and quickly diagnosed problem, was honest with me about my concerns, he informed me every step, repaired my unit and I was totally pleased with the results.

  • Review 64 (2021-08-12 - Rating: 5)

    Great responsiveness and same day service.

  • Review 65 (2023-03-25 - Rating: 5)

    Thorough and informative

  • Review 66 (2023-10-22 - Rating: 5)

    Great service!

  • Review 67 (2020-12-09 - Rating: 5)

    Josh was very good

  • Review 68 (2021-02-25 - Rating: 5)

    Bill Reynolds is the best.

  • Review 69 (2018-04-06 - Rating: 5)

    .keep the local economy busy

  • Review 70 (2020-11-05 - Rating: 5)

    Very professional and friendly.

  • Review 71 (2022-01-13 - Rating: 5)

    Installed water heater

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