Hess Plumbing & Well Pump Service in Doylestown

Review 1 (2024-05-06 - Rating: 5)
The technician Zach was out to our house within an hour and a half of calling. He was extremely professional and explained the diagnostics, the work he preformed and why there were necessary. Zach even followed up later in the day regarding a part they do not stock. He located one in their warehouse and came back out and attempted to fix the issue. Would definitely recommend Zach and Hess Well Drilling.

Review 2 (2023-10-05 - Rating: 5)
Great experience! Had issues with my well pressure going down, finally had no water. Called Hess late on a Weds (after 5). Received a follow up call by 6 that same day saying they would be out by 8 am next day. Showed up at 8 am and replaced my pump and had water again by 11:30. Would definitely recommend.

Review 3 (2023-07-01 - Rating: 5)
Zack came out about 45 mins after my call. We had no water. The pump was done. We had water in less than 1 1/2 hour after his arrival. If you need serious well service call Hess.The are excellent

Review 4 (2020-12-27 - Rating: 5)
Quick and reliable, within 30 minutes of calling the office the guys were at my front door ready to address and fix the issue. Eric answered all questions in a professional manner and helped me understand what the issue was, how it happened and what to do to prevent future issues all before the work began. He gave me a step-by-step price breakdown so I knew where my money was going. Made quick work of it once they began, I had my water back in just about 2 hours! Great overall experience!

Review 5 (2022-01-04 - Rating: 5)
Our well pump died two days ago. We spoke with Hess yesterday and they were out first thing this morning. They explained exactly what they were doing and what we were being charged for. They kept us updated and even suggested a better solution to our old system given the way it was wired. This would ensure we get the most out of the pump and relay for years to come. They came in, they did a great job and I could not be more pleased. Will recommend this company to anyone who may need their service.

Review 6 (2020-02-14 - Rating: 5)
Over the years I’ve had several neighbors n friends rave about Hess. Yesterday my wife and I woke up to no water. Called Hess and they came out in twenty minutes had my water restored in two hours. Fast professional and communicated with us through out the job so we new what was going on. In forty years of my adult life ive never dealt with a better service company. It’s hard for my to believe anyone giving them a bad review although some people are just unreasonable. I will highly recommend this company. Thank you Hess and co.

Review 7 (2020-07-02 - Rating: 5)
Eric was unbelievable. Arrived within 15 minutes of calling and completed the well pump replacement within 2 hours! Very professional. Cannot say enough! Prompt service when youre out of water is of the utmost importance. Thank you Eric.

Review 8 (2022-05-06 - Rating: 5)
Hired Hess to replace my well pump.. The job turned out to be much more complicated and difficult than usual but Mr. Hess handled it with professionalism and completed the job with alacrity. He had other help and resources at his disposal to handle the issues promptly. He also diagnosed a bad water tank and replaced it. Im up and running again with full pressure.

Review 9 (2019-12-27 - Rating: 5)
Received prompt service after calling Hess the day after Christmas. Within one hour from my call technicians arrived, diagnosed the problem and quickly fixed while educating me all the while. Hess remains our #1 plumbing and well service go-to!

Review 10 (2024-06-23 - Rating: 5)
Great service. Professional and spot on. Here to fix our problem and dang honest. Thank you

Review 11 (2024-02-06 - Rating: 5)
Zack and Steve were professional and knowledgeable in replacing well pump. Had water back in 2 hours

Review 12 (2020-03-13 - Rating: 5)
Best contractor to ever work in my home I can’t say enough. I will refer them I never use another well contractor. Most pleasurable business position I’ve ever made. Faxing thanks again guys you know well pumps.

Review 13 (2014-08-15 - Rating: 5)
We have a small business in the Doylestown area and before today have never needed a plumber. One call to Hesss main office was all that was needed. They were prompt in returning my call and were able to fix our problem immediately and for a very fair price.

Review 14 (2023-09-23 - Rating: 5)
Excellent service and amazing employees. I will be calling them again and I recommend them to everyone. Thanks Hess!

Review 15 (2017-05-15 - Rating: 5)
Wow i had no water my daughter n son in law w two kids were on their way to my house for mothers day coming from virginia i called hess they said well be there on fifteen minutes n they were two hours later had water restored very knowledgeable great service great job recommend to anyone

Review 16 (2024-03-24 - Rating: 5)
I called at 705 am after discovering we had 0 water in the house. These guys were out around 945 and had us back up and running before 11 am. Even texted us well after business hours to see if our water pressure was okay.

Review 17 (2019-12-13 - Rating: 5)
Called office last week and everything was handled quickly. Great service and prices.

Review 18 (2019-02-18 - Rating: 5)
Service was everything we expected and more: fast, courteous and affordable. Highly recommended.

Review 19 (2022-10-13 - Rating: 5)
I noticed low water pressure one night and my system in the basement was making a constant ticking noise. I called Hess late that night and they had someone out to my house the next morning, even before my kids went off to school. My well system was 17t years old and they replaced the whole thing quickly that morning for a reasonable price. Eric and his assistant were great; knowledgeable, thorough and kind! Thank you Hess!! You’ve earned our business for other work as well!

Review 20 (2023-01-24 - Rating: 5)
Efficient and effective service. Were here in twenty minutes!

Review 21 (2021-01-12 - Rating: 5)
Hess replaced our well pump and well tank just yesterday. I contacted them early in the morning, and by 11:00 am two service people were assessing our well problem. By 3 pm, our new pump and tank were fully installled. Excellent service. Patiently explained every step of the process. Very neat and accomodating. Very fairly priced. Highly recommend.

Review 22 (2020-04-09 - Rating: 5)
I called this morning a little after 9:00. Within a half hour the technicians were at my home and ready to assess the situation. I was made aware of what the problem was and what action had to be taken to remedy the situation. My questions were answered in a professional manner and I was told what the fees were before anything was done. I appreciated their quick responsiveness to my concern. Thank you!

Review 23 (2016-07-11 - Rating: 5)
Very pleased with the service and knowledge from Hess Plumbing. They are always patient with any questions I have and explain everything well. Highly recommended!

Review 24 (2012-09-18 - Rating: 5)
Prompt, courteous, clean excellent work. I will refer again!

Hess Plumbing & Well Pump Service