Always Plumbing LLC

Photo of Always Plumbing LLC

Located in Dixon, Illinois

Address: 1435 Franklin Grove Rd, Dixon, IL 61021, United States

Phone: +1 815-973-5298

Rating: 4.9

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  • Plumber

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Comments

  • Review 1 (2024-10-22 - Rating: 5)

    I had a plumbing issue that I needed help with immediately. I called and spoke to Eric, he was friendly and helped give me an immediate solution to my problem. He didnt try to take advantage of my issue, just helped me find a fix. Would recommend.Update: Needed a service call to my property to fix 2 issues. Ryan and John came out immediately and worked with my schedule. They were friendly, courteous and polite. They were professional and handled 2 issues for me in a very reasonable time. I absolutely would recommend them!!

  • Review 2 (2024-12-01 - Rating: 5)

    Our furnace went out Wednesday morning my husband had contacted others in the local area andno one within the local area was readily available. He got to searching for others in the area and found Always, they came in the afternoon the same day, and where able to promptly take care of the issue, communication was great and prices reasonable! We will be using there services moving forward!

  • Review 3 (2024-08-21 - Rating: 5)

    Had a pipe leaking water in our backyard. They were out there to fix the issue in a timely manner and communicated clearly with us throughout the entire process. Eric, John, and Ryan came out to do the job, and they did a great job! Would highly recommend.

  • Review 4 (2024-10-07 - Rating: 5)

    We were very pleased with the expert service completed at our home. Our shower was fixed to perfection. They went above and beyond .We highly recommend Always Plumbing.

  • Review 5 (2024-05-03 - Rating: 5)

    Great Experience! I had a small leak in the corner of a utility room close to where the water main enters our home. The leak resulted in a 2x2 area of water that while on a cement floor, would not go away. Despite my best efforts I could not determine where the leak was coming from. Ryan from Always Plumbing found the problem within minutes. Turns out it was coming from a booster pump. He addressed the issue, offered me options and patiently answered a slew of plumbing questions I had, many having nothing to do with the leak. He called before he arrived, was on time, identified and resolved the problem quickly and was very professional. I would not hesitate to use Always again.

  • Review 6 (2024-05-29 - Rating: 5)

    I needed a plumber right away had a bad leak under my sink. Move to Dixon about 18 months ago and had no idea who to call!! Ask my sister if she had any suggestions she told me she heard good things about Always plumbing . I gave them a call and they replaced my faucet in a timely manner and I am very pleased with their work and how professional both Eric and Ryan were!!!! Thank you both for a job well done!!. I highly recommend (Always plumbing):-) 👍

  • Review 7 (2024-11-13 - Rating: 5)

    My septic pump went out on labor day weekend. I tried everyone I could. Called Eric on a Saturday and he made time for me on crazy weekend. I would trust these guys with any project you have. 10/10

  • Review 8 (2024-06-20 - Rating: 5)

    Outstanding customer service!Technicians to office staff, great communication, professional, and respectful.Work was completed on time with attention to detail. Cost was fair and reasonable, with no surprises and came in less than anticipated.Always Mechanical will always be my first call if services are needed in the future!Prompt response!!!

  • Review 9 (2024-02-05 - Rating: 5)

    Mahir & Ryan were so helpful with fixing an issue with my basement drain I have been having for quite some time.They were professional, friendly, and very knowledgeable.They showed up quickly, made sure I knew what was going on, and that the problem was completely fixed!Even cleaned up the mess the drain had been making, which is very much appreciated.Everything works great now, and I have a bit more knowledge on plumbing.I appreciate their work, and would call them in the future!

  • Review 10 (2024-10-11 - Rating: 4)

    Ryan came this morning to do some plumbing repairs I had been putting off. He was neat., quick, and efficient. Thank you!

  • Review 11 (2024-08-20 - Rating: 5)

    The service was fast, friendly and personal. The cost was fantastic! The quality of work deserves high praise, so few contractors put pride into their work anymore.

  • Review 12 (2024-06-21 - Rating: 5)

    Ryan came to fix a couple issues in my house today. He was very prompt, polite & figured out the issue/issues right away. I highly recommend Always Mechanical for the next pain in the butt thing that breaks in your house :)

  • Review 13 (2024-01-28 - Rating: 5)

    Very quick and easy appointment set up. Ryan was here within 2 hours. He had everything figured out immediately and was personable and informative. Cleaned up. Gave us tips to prevent this happening again. If anything happens again we will be sure to call you guys first. Such an awesome experience thank you Ryan. Edit: great price for job done too!

  • Review 14 (2023-09-07 - Rating: 5)

    Very impressed with the plumbing repair I received from Chad today. I am new to the world of being a home owner, and I could not have had a better first experience. Chad was very friendly and knowledgeable. He was very determined to get the job done and done well even when it seemed as if nothing would work in his favor. He was even nice enough to aerate my lawn when trying to do the impossible task of locating the main water shut off that was buried in my yard. Highly recommend using Always Mechanical! Ill be calling them when needed in the future.

  • Review 15 (2024-06-26 - Rating: 5)

    I had a slight back up in my drain in the basement. I had received service in May thinking the city sewer clean out caused back up.I called believing there was an internal clog that had developed. Kyle came, arriving at 7:30am. He and one other, sorry do not remember his name, worked until 10:15 to correct issue. The problem was internal.Ryan explained he thought caused by the washer and sink drain. Thank you so much for your care and service.

  • Review 16 (2023-11-01 - Rating: 5)

    Eric, Major, and Ryan provided excellent service for me and my home! They helped to install a water softener and repaired a sink in my half bath. They were very friendly and professional, and were willing to work with me and the parts that I purchased with ease. I highly recommend this plumbing service in the Dixon area for any needs you may have for your home. 5 stars all around!

  • Review 17 (2024-03-01 - Rating: 5)

    Ryan and Mahir answered a service call at my home in a timely, courteous and professional manner. They did a great job . Also Ryan took an emergency after hours call at my son’s house and did an outstanding job. The owners have always treated us well.

  • Review 18 (2024-05-18 - Rating: 5)

    I had issues with my shower, I called Always Plumbing and they sent someone out immediately. Ryan did a great job of being efficient and quick, I highly recommend this company they did an amazing job! 🌟

  • Review 19 (2023-09-16 - Rating: 4)

    I cant vouch for value as yet, because I just had some work done and havent been billed yet.But Chad was an exceedingly pleasant gentleman who was quick to respond to our work, and performed everything needing to be done professionally and quickly. On top of things, hes just a very nice guy!I wouldnt hesitate to call Always Plumbing for my needs in the future.Well done, guys!!Update: After receiving my bill, I felt compelled to downgrade my review a little.While Chad is a very pleasant man and did a fine job for us, the bill we received was a little on the high side. Cant really blame Chad for that, but I do believe I would have to consider trying a different service should we need to again.

  • Review 20 (2023-11-10 - Rating: 5)

    Called earlier in the week and scheduled them to come out on my day off the same week. Ryan showed showed up early this morning. Had a blockage somewhere in the plumbing causing issues. He found the problem right away. Was super friendly and did a really nice job. Happy with the pricing. They also do heating cooling and refrigeration. They will be my go to from now on.

  • Review 21 (2023-09-01 - Rating: 5)

    We are relatively new to town and needed a plumber for a small job. I called and was able to get a plumber within 48 hours. Chad came out to do the work - he was friendly, professional and very informative. I highly recommend Always Plumbing and will use them in the future for sure.

  • Review 22 (2023-12-06 - Rating: 5)

    Ryan and Mahir are the best. They were very friendly and did an amazing job with my plumbing issues. They explained every step of their process to me and provided details about my problem and solutions in a way that I could understand. I will definitely use Always Mechanical for any issues I have in the future.

  • Review 23 (2024-04-03 - Rating: 5)

    Very prompt! I was able to be seen on the same day. Was very thorough and explained what could be causing issues with our toilet. Very happy with their work! Highly recommend!

  • Review 24 (2024-04-30 - Rating: 5)

    Best Plumbing place to go! Office staff goes above and beyond with EVERYTHING! Quick response time! The gentleman were quick and polite while servicing my plumbing! If I could go above five stars, I would!!! HIGHLY recommend!!!!

  • Review 25 (2024-05-20 - Rating: 5)

    Mahir was amazing! Very helpful, kind, and knowledgeable about your units. Not only did he provide great service, He also provided several tips to keep our units running in good shape! We will be calling them in the future! - Hazels Café

  • Review 26 (2024-05-08 - Rating: 5)

    Ryan was on time,very professional, clean and courteous. I had him replace the shower set and also fix a leak that was very hard to find. I would highly recommend.

  • Review 27 (2024-05-13 - Rating: 5)

    Mahir did a great job for me. Rain water was leaking into my basement from an outside gutter problem and Mahir knew exactly what to do to fix the problem. He was friendly and professional. It rained later today and no more wet basement. I highly recommend Mahir and Always Plumbing.Diane C

  • Review 28 (2023-12-04 - Rating: 5)

    I called this morning at 8:30 a.m. after not having water all weekend. The service technician came promptly within an hour, fixed my shower emergency, and was ready to go by 10 a.m. They were professional and polite and gave me great maintenance tips. I highly recommend using their services.

  • Review 29 (2023-06-14 - Rating: 5)

    At bout 11:30 am I contact Always Mechanical to repair my water softener and one toilet that did not flush properly. the office said they would contact me the next day to schedule the repair. About 1:30 the same day I called to schedule I got a call the plumber (Ryan} asking if he could come to make the repairs. Ryan showed up within 20 minutes made all the necessary repairs in less then 2 hrs. I will continue to use Always Mechanical for all my plumbing needs and will ask them to send out Ryan. I will be having them to service my HVAC later this week.

  • Review 30 (2023-07-17 - Rating: 5)

    I cannot say enough good things about Always Mechanical! Eric is very kind and responsive with scheduling. Chad has replaced our water heater as well as fixed a broken broken hose nozzle on the outside of the house. He is timely, respectful, and takes the time to explain things in detail. We are very grateful for their services!

  • Review 31 (2024-02-10 - Rating: 5)

    Eric is one of not only my best friends and comes in clutch. He is there in less than 20 minutes. Also mahir was the best I hope he reads this for the next two weeks. Thank you again. Ryan was also could but he doesnt care about reviews ls as much but both did amazing. I w I sh I had a Kris Jenner gif right now

  • Review 32 (2023-11-06 - Rating: 5)

    Ryan and Mahir were Prompt, Courteous and Professional. They addressed all of my Plumbing and Heating concerns in a timely manner. If you have Plumbing or Heating concerns I would highly recommend Always Mechanical. Thank you Ryan and Mahir.Eric was also very Professional with setting up the appointment in a timely manner. Thanks Eric.

  • Review 33 (2023-07-17 - Rating: 5)

    Called this morning with plumbing issues and the plumber called first to make sure i was home. Arrived shortly after and was super polite and friendly and took care of all my leaking pipes and faucet. And cleaned up after himself! Thank you for taking care of my plumbing issues so quickly and efficiently!

  • Review 34 (2023-11-06 - Rating: 5)

    Ryan fixed my drain problem. He was wonderful, explained what he was doing and in no time he had the problem fixed. THANK YOU SO MUCH 😊👍🏻. I had a different problem and he worked his magic again. Thank you so much. Also thank you for taking the time answer my questions.Highly recommend!!!

  • Review 35 (2024-04-05 - Rating: 5)

    Derrick, Mahir and Ryan did an excellent job installing our new furnace! Very professional and courteous. Would highly recommend!!

  • Review 36 (2024-01-24 - Rating: 5)

    Mahir and Ryan came out the same day and got a drain unclogged in less than an hour! Mind you I had other plumbers say “there was nothing they can do”. Great guys came with true professionalism and got it done fast and the right way! Thanks guys!

  • Review 37 (2023-07-28 - Rating: 5)

    The plumber who came was very helpful, quick, and sufficient with his work. Called before time to make sure we were available. And was very polite. I would recommend them to anyone and will definitely be calling on them for all my plumbing needs!!

  • Review 38 (2024-06-07 - Rating: 5)

    Very quick and professional, did a great job finding and fixing an issue I was having with one of the toilets in my home. Highly recommend!!!

  • Review 39 (2023-09-20 - Rating: 5)

    Eric has been a lifesaver to my business, Zeros Tap on several occasions. His work is top quality and he always responds promptly. I would highly recommend Always Mechanical for your refrigeration needs.

  • Review 40 (2023-09-11 - Rating: 5)

    Thank you Ryan for your prompt response to my sewer problem. He arrived with in an hour of my call and checked out system. Came back and the next morning and stayed and worked on it until the problem was solved. Thank you to Eric for getting someone to check it out right away! I will use them in the future and would refer others who have needs

  • Review 41 (2023-03-15 - Rating: 5)

    Always Mechanical is the best. They regularly clean our ice machine at the bar and they do a great job. This week my compressor went out, this weekend is St. Patrick’s day so I was beyond stressed. Eric came diagnosed the problem then had a compressor ordered and he installed it for me with in a day. St. Patrick’s day is saved! Thank you so much. I was so stressed and now I don’t have to be.

  • Review 42 (2023-03-17 - Rating: 5)

    These guys are great! Chad replaced our water heater and water tank pressure gauge. Did a great, professional job. My wife and I are very happy to have hot water again! Thanks so much to your company!!

  • Review 43 (2024-10-18 - Rating: 5)

    Eric and his team are top notch and professional. I was having a sink drain issue and was able to get someone to my house within a 1hr of talking to them. Don’t hesitate to call Always Mechanical whenever you have a plumbing job you need completed.

  • Review 44 (2023-05-04 - Rating: 5)

    Plumber technician was on time. He did the work efficiently and accurately. I was very pleased in how the work was done. Will definitely call again for my plumbing needs.

  • Review 45 (2024-08-20 - Rating: 5)

    Great service and very professional Ryan did a great job I would highly recommend

  • Review 46 (2024-03-23 - Rating: 5)

    Ryan and mahir were absolutely awesome! Very fast and thorough. Would 100 percent recommend for plumbing needs

  • Review 47 (2024-02-27 - Rating: 5)

    Had a bad well pump, they were prompt, very friendly, knowledgeable, Ryan was great, explained everything he was doing, I’m giving the service five stars, but after talking to others in my neighborhood who had the same problem, it’s a bit on the high end price wise.

  • Review 48 (2023-05-07 - Rating: 5)

    Fantastic business - reliable and great work! They responded quickly and sent someone out to fix a water heater valve and pipe - professional and friendly service. I would absolutely recommend!

  • Review 49 (2021-10-07 - Rating: 5)

    I have nothing but awesome things to say. We had a leak that sprung in our living room ceiling. We tried to call 7-10 plumbing services to try and come diagnose, all of which had no availability for a full week. Erick understood our urgency and squeezed us in the next day. He diagnosed our problem quickly, was kind and efficient, and did not charge an arm and leg for services.

  • Review 50 (2024-03-14 - Rating: 5)

    Had Ryan come snake out our sewage line. Very nice guy. Very happy with this service. 10 out of 10 would recommend.

  • Review 51 (2023-05-25 - Rating: 5)

    10/10 would definitely recommend. He came first thing this morning and fixed my cooler before we officially opened he had the part on hand!! Which shocked me. Usually those are things you have to order. He literally saved the day.

  • Review 52 (2023-07-11 - Rating: 5)

    I was having issues with my A/C and called Always Mechanical. They were able to come over that afternoon and fix the problem. I would definitely recommend them, very friendly and I will be having them check my furnace in the fall!

  • Review 53 (2023-04-27 - Rating: 5)

    Pipes froze, made a terrible mess. They showed up, fast friendly service. had good conversation along the way. They took great care in nailing down all the issues, and made sure the problem with the pipes was complete.

  • Review 54 (2024-01-17 - Rating: 5)

    Eric Pratt was very good to us. He was able to come out on a very busy day and get heat back in our home during that snow storm on Friday.

  • Review 55 (2023-10-22 - Rating: 5)

    Our sump pump went out and we called Always and they came the same day. They put a new one in. Did a beautiful job and were very professional

  • Review 56 (2024-06-10 - Rating: 5)

    Very friendly and polite. This is my second experience with this company! The crew convinced me I will call agsin!!

  • Review 57 (2024-05-09 - Rating: 5)

    Ryan Reaver was very polite and knowledgeable with fixing my bathtub problem. Thank you very much Mary Schmall

  • Review 58 (2024-01-03 - Rating: 5)

    Great company to fix your issues. Kept me up to date on everything they were working on. Will definitely call them for any issues in the future.

  • Review 59 (2023-08-22 - Rating: 5)

    Great customer service and quality work. The technician was very knowledgeable and clearly explained what hed be doing, what the jssue was and what would be required to resolve it.

  • Review 60 (2023-05-16 - Rating: 5)

    Chad and Ryan were both very good, on time and explained all the details of work done and the estimates that I had asked for.

  • Review 61 (2022-03-08 - Rating: 5)

    I called 6 different plumbers and this one is the only one that answered the phone. He apologized that he was booked out several weeks and couldn’t help. I left messages with the other plumbers and 24 hours later none have called me back. It isn’t surprising that this man is so busy considering he is the only one in town responding

  • Review 62 (2024-12-09 - Rating: 5)

    Very quick service! Professional!

  • Review 63 (2024-05-31 - Rating: 5)

    They did a great job on our system. Every one was really great to work with and through conversation they kept us informed and showed with pictures what they repaired. It was very good experience, I highly recommend them.

  • Review 64 (2024-06-06 - Rating: 5)

    We had Ryan with Always Mechanical come to the house to work on a slow drain. He was professional, courteous, and when he was finished the drain was even better than it was before! We will be using Always for all our future plumbing and mechanical needs. Thank you Always and thank you Ryan!

  • Review 65 (2023-12-02 - Rating: 5)

    When they found out I was out of heat they came and put a new furnace in. They were very professional, friendly, and helpful. Thank you so much !

  • Review 66 (2023-12-11 - Rating: 5)

    Eric showed up and fixed the leak in less than hour was very happy with the work

  • Review 67 (2024-05-15 - Rating: 5)

    When Sterling Rock Falls Childcare was dealing with a frozen and leaking pipe, Always Mechanical was there within the hour to assess the situation and work quickly to fix it. They were prompt, courteous, and professional throughout the entire process. It’s great to know that we can count on them to keep things running smoothly and ensure that the kids can continue to have fun. A big thank you form all the staff and kids here at SRFCC!Had to come back and add that Derick was also amazing in helping us with our AC units. Thank you again guys!

  • Review 68 (2023-06-01 - Rating: 5)

    Kitchen sink drain plugged with grease. Chad Davis handled the service. Did an excellentg job and very professional.

  • Review 69 (2024-01-19 - Rating: 5)

    Ryan was straight to the point with finding the problem and figuring out how to fix it quickly.

  • Review 70 (2020-07-21 - Rating: 5)

    They installed our new septic system and did a great job! They were very professional

  • Review 71 (2024-07-09 - Rating: 5)

    Thankyou … ryan was very helpful !!!

  • Review 72 (2023-06-07 - Rating: 5)

    Chad was very efficient and prompt with the toilet repair we needed.

  • Review 73 (2024-01-17 - Rating: 5)

    They came out to fix our hvac in blizzard like conditions with -39° windchills predicted for the next several days. Got our unit working and ordered a replacement part which was installed within a few days to permanently fix the issue.So grateful for their service and quick response to our emergency situation!

  • Review 74 (2023-05-24 - Rating: 5)

    I cant recommend them enough! They were friendly and efficient!

  • Review 75 (2023-06-24 - Rating: 5)

    We called Always Mechanical and Ryan came out and assessed the issues we were having with our sand point well pump and had it fixed in a timely fashion. He was very knowledgeable and efficient. We would definitely recommend this company to others.

  • Review 76 (2024-03-13 - Rating: 5)

    Quickly fixed my problem. Very professional.

  • Review 77 (2020-02-28 - Rating: 5)

    Came quickly and fixed our problem. Great job!

  • Review 78 (2025-01-06 - Rating: 5)

    Amazing service! Eased my anxiety and was incredibly nice. They were able to fix my issues for a decent price.

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