Aquarius Home Services, Kinetico

Photo of Aquarius Home Services, Kinetico

Located in Detroit lakes, Minnesota

Address: 29060 US-10, Detroit Lakes, MN 56501, United States

Phone: +1 218-844-7873

Rating: 4.8

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Plumber
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Water filter supplier
  • Water softening equipment supplier
  • Water treatment supplier

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-10-01 - Rating: 5)

    Very professional and on time. The techs even put a rug out in front of the entry door to clean their boots off prior to coming in. Nice touch! Worked very quickly, and got right to the issue. Explained everything and resolved issue. Definitely will use Aquarius again if needed. Nice work guys!

  • Review 2 (2024-10-31 - Rating: 5)

    Art was courteous, knowledgeable, and gave very good explanations for all the questions i had. His knowledge and experience has been a great help to me in making the decisions i need to make about my water system.

  • Review 3 (2024-06-11 - Rating: 5)

    Dana did an awesome job! He patiently explained our system to us and took the time to answer all 50 of our kids’ questions! Thanks for making our kids’ day!

  • Review 4 (2024-07-19 - Rating: 5)

    Sam was very knowledgeable and explained clearly the issues he had found with our air conditioning system. He was polite, efficient and made the repairs necessary to get our system operating at peak performance. I especially appreciated that he wasnt pushy or high pressure. Thanks Sam!

  • Review 5 (2024-12-11 - Rating: 5)

    Installer was friendly and courteous. He got the system up and running quickly. We are very satisfied with his service.

  • Review 6 (2024-11-19 - Rating: 5)

    Arrived when he said he would. Diagnosed our problem, serviced our system, and returned the next morning to make repairs. Hes a very friendly nice servicemen!

  • Review 7 (2025-01-07 - Rating: 5)

    Fast, efficient and thorough. Keep my system running great. My well water is heavy with iron and sediments.

  • Review 8 (2024-09-04 - Rating: 5)

    Great job today, Sam, working on our furnace and A/C. Great to get it all done before winter. Sam explained everything so clearly.

  • Review 9 (2024-11-16 - Rating: 5)

    Chris was very professional, answered questions, and left the area cleaner than when he arrived. Very happy with the work performed.

  • Review 10 (2024-08-15 - Rating: 5)

    Amazing service from Derek. Sales from Todd was great and the whole process was smooth and timely.

  • Review 11 (2024-11-18 - Rating: 5)

    I thought ( Sam Nedham) did a osiom job he served my fernice for me and. He did a excellent job .

  • Review 12 (2024-05-16 - Rating: 5)

    This team is always professional. They were able to solve our A/C problem. The technician Cory is always knowledgeable, kind, informative and provided us with recommendations.

  • Review 13 (2024-05-02 - Rating: 5)

    Aquarius always does a thorough job. They treat my house with care and consideration. Our technician was prompt and got our Spring start-up plan worked out with ease. The follow-up care and accommodationsthey make keep us coming back.

  • Review 14 (2024-04-06 - Rating: 5)

    Derek did a great job. Outstanding customer service. He is a real asset to your company. Rate the visit a 10. Thank you

  • Review 15 (2024-06-14 - Rating: 5)

    Excellent staff answering the phone and setting up appointments (extremely accommodating) and my technician Art was friendly , fast and top notch!

  • Review 16 (2024-09-09 - Rating: 5)

    Very friendly an knowledgeable service rep.Very happy with our experience

  • Review 17 (2023-06-19 - Rating: 5)

    Our experience from start(Jay) the sales tech to (finish) Eric the installer was great. They answered our questions and were very pleasant. We appreciated the texts giving us information about them and confirming appointments They gave us a follow up call letting us know what time they would arrive. If you didnt see the equipment in place a person wouldnt know they had been here.Our 1st follow up since installation. Art was great. He answered questions and was polite. Great employee.

  • Review 18 (2025-01-03 - Rating: 5)

    Trevor got my system tuned up and ready until next time. He took care to explain everything and was easy to work with.

  • Review 19 (2023-04-25 - Rating: 5)

    Robb was knowledgeable, honest, and considerate—he took his shoes off upon entering my house!!He also took time to explain everything and made sure I felt confident with the issues discussed and tasks completed before he left.Impeccable service call!

  • Review 20 (2024-08-28 - Rating: 5)

    The guy today was quick, efficient, and courteous. Everyone weve dealt with has been great.

  • Review 21 (2023-07-03 - Rating: 5)

    Eric was every kind of professional, friendly, and fast. Thanks so much for your great service, and the technology backing your service calls is second to none. Useful and informative notifications, pre-provided photo and bio, just perfect.

  • Review 22 (2024-12-07 - Rating: 5)

    Technician arrived 2 weeks early to our surprise. He was very courteous , professional and very helpful . He corrected our problem with our drinking water. We appreciate the service.

  • Review 23 (2024-01-15 - Rating: 5)

    It was wonderful to work with these people.it just couldnt be any better. The thought of getting a new water system was very overwhelming for me. But everyone was so helpful. Answering all my questions over and over. No one made me feel stupid. Top notch staff!!!

  • Review 24 (2024-11-01 - Rating: 5)

    Chris was very professional and pleasant to work with

  • Review 25 (2023-06-18 - Rating: 5)

    Robb did a great job was very nice and professional asked if we had any questions. The guys from Aquarius have always been so nice!! They come every 6 months for the plan that were on.

  • Review 26 (2024-09-13 - Rating: 5)

    Very helpful and got AC fixed quick for me.

  • Review 27 (2024-03-13 - Rating: 5)

    Chris was very professional and talked to me about the things that were wrong in language I could understand. Showed pictures of troubled areas that again made things more understandable. I easily rate 5 star

  • Review 28 (2024-10-09 - Rating: 5)

    Service was great. He was very though.

  • Review 29 (2022-11-17 - Rating: 5)

    Excellent products and services. Annual memberships takes care of maintenance, salt and filters, so we dont have to worry about them. Art was the tech today. Knowledgeable, very amiable and thorough. Very satisfied customer here!

  • Review 30 (2024-11-29 - Rating: 5)

    Very prompt, professional, and courteous service. Highly recommended to team to work with.

  • Review 31 (2024-06-12 - Rating: 5)

    Again, we couldn’t be happier with the service we receive from Aquarius. Same day service is exceptional.

  • Review 32 (2024-05-15 - Rating: 4)

    I meant to give it 5 stars...phones, go figure. My tech, Chris, was knowledgeable and friendly. A good experience.

  • Review 33 (2023-09-10 - Rating: 5)

    We bought a different property and installed our second Kinetico system. It’s amazing the difference it makes in showering and cleaning, the RO system is awesome! We will always install the system in any home that we own.

  • Review 34 (2023-04-18 - Rating: 5)

    Great company. Great service. We really like Sam. We feel confident with him that our problems will be solved and he won’t let us down

  • Review 35 (2023-09-18 - Rating: 5)

    Excellent service by Andy! Explained my water faucet. Explained how I could move my laundry room sink. He also went through how I can get an outdoor spigot!

  • Review 36 (2023-01-10 - Rating: 5)

    They did a great job. I like the pictures they took to explain the furnace issues we were having. Easy to talk to. I recommend this company.

  • Review 37 (2022-10-17 - Rating: 5)

    Art called ahead to give me his arrival time. He was punctual, polite and very professional. I had questions about the system and he took the time to explain and made sure I understood the information.

  • Review 38 (2024-01-31 - Rating: 5)

    They got me in quicker than they originally thought. The two guys that came were great. Very happy

  • Review 39 (2024-01-08 - Rating: 5)

    Art is great. He knows what hes doing, explains things well and then fixes it. Highly recommend him.

  • Review 40 (2024-07-01 - Rating: 5)

    Art was friendly and informative. Great service!

  • Review 41 (2024-04-03 - Rating: 5)

    Quick service and overall very happy with our new AC unit instal.

  • Review 42 (2019-07-17 - Rating: 5)

    I was contacted by Todd after he learned of my interest in the system. I had a system 20+ yrs ago & loved it. I purchased the system for my son. We had to drill a new well a winter ago, & found out we have twice the allotted amt in our water. We can now safely drink the water. Our old hot water heater was all rusted out when they carried it out the door. Our service technician Mike, was a gem. Highly recommend this outfit.

  • Review 43 (2024-04-16 - Rating: 5)

    Sam was very knowledgeable! He did a great job.

  • Review 44 (2024-02-06 - Rating: 5)

    Professional, clean, fast install. Derek showed up when he said he would.He explained the new system. Cleaned up when he was done.

  • Review 45 (2020-01-22 - Rating: 5)

    The installler was very good. He was quite skilled in his job, very neat, snd finished the job in good time. We would recommend him highly to anyone getting your Kinetico equipment installed.Lyle and Darlene Gleesing

  • Review 46 (2024-10-07 - Rating: 5)

    Trevor was great with our maintenance and additional questions.

  • Review 47 (2019-09-13 - Rating: 5)

    Eric came out to check why our drinking system was sputtering & splattering. He checked multiple things, changed a filter that badly need replacement and checked with his team mates to see if there might be other issues he hadn’t already looked for. He resourceful and helpful.

  • Review 48 (2019-06-08 - Rating: 5)

    I cant rave enough about this company! My cabin desperately needed soft water. I did a lot of research and, even though it is costly, kinetico water systems are by far the best. My agent, Todd came out here, tested the water, explained how kinetico works, helped determine the best placement, and scheduled an installment right away. Within a week, it was installed! Everything went great! But Todd wasnt done yet. He called me during and after the installment to make sure everything was going as expected. THEN he came to inspect the installment himself! I have never had concierge service like this before! And I love my soft water AND the reverse osmosis unit under the sink for the best drinking water ever! WELL DONE!

  • Review 49 (2020-01-02 - Rating: 5)

    Gentleman named Brad from Aquarius assessed my 2006 Kinetico saying it was still working and was in top shape. He changed the filter. I paid him the agreed upon service call by check.Brad from Alexandria is knowledgeable and efficient. You have a fine employee in Brad.

  • Review 50 (2022-07-13 - Rating: 4)

    Kris was courteous, gave us well informed information! Fast service too. This is our 2nd Kinetico. The first lasting almost 29 years at our resort!! Highly recommend this company for their product and service!

  • Review 51 (2022-06-07 - Rating: 5)

    Very good service. Replaced a leaking fitting. answered a couple questions and was fast and very courteous. Very good employee. Welcome at my home anytime.

  • Review 52 (2024-07-15 - Rating: 5)

    Awesome technician who was prompt, knowledgeable, efficient and informative! We will definitely be using this company for all of our HVAC needs moving forward!

  • Review 53 (2024-03-27 - Rating: 5)

    The technician was very informative, very clean, and very knowledable of the system. By the way my husbands name is Cleve not Steve. The technician totally picked up the work area and left it as clean as it was before he came.

  • Review 54 (2023-11-12 - Rating: 5)

    Marcus on time technician phone that my pressure tank was not working correctly so got that taken care of system is up and working great

  • Review 55 (2021-02-11 - Rating: 5)

    Kinnetico/Aquarius specialist was Mike. Notified me prior to arrival, I love having the picture attached to the confirmation verifying the tech. Efficient, very courteous & helpful! Thorough diagnostic; explained the filtration system in my home so I am able to pass this knowledge to the new homeowner and left his card as well!

  • Review 56 (2020-03-04 - Rating: 5)

    I am very pleased with my experience with Kinetico/Aquarius- was given different options and decided to go with a new unit as my Kinetico was 20 years plus old. Your technician Mike K. was not only knowledgeable but a very nice man!

  • Review 57 (2024-09-05 - Rating: 5)

    Nice individual. Knowledgeable about my system.

  • Review 58 (2024-12-13 - Rating: 4)

    Helpful! Polite.

  • Review 59 (2023-08-08 - Rating: 5)

    The staff were professional and kind. They worked efficiently and explained the new equipment plus took their time to answer my questions.

  • Review 60 (2024-01-09 - Rating: 5)

    Chris was excellent to work with and very knowledgeable. Would recommend!

  • Review 61 (2023-03-14 - Rating: 5)

    Art was very friendly, professional and provided great customer service in completing the necessary repairs.

  • Review 62 (2019-07-09 - Rating: 5)

    Excellent work done by Eric and had everything at hand. Did not waste anytime getting the watersoftener and pressure tank installed and explained to me the operation of both.

  • Review 63 (2022-01-12 - Rating: 5)

    Lee was very professional and personable. We highly recommend him to do routine follow-up for anyone with Kenetico Water Systems.

  • Review 64 (2020-04-10 - Rating: 5)

    Brad called when he was about 1/2 hour away. Got here when we expected him. Fixed the problem and was on his way. Very prompt and courteous. Also fully explained what the problem was

  • Review 65 (2024-11-11 - Rating: 5)

    Job well done Aquarius, Eric was great, didnt solve the problem but did advice me what to do. Thanks again

  • Review 66 (2024-12-16 - Rating: 5)

    Great job!

  • Review 67 (2020-02-11 - Rating: 5)

    Great customer service during the sale and installation, they explained the system well after the installation, and most importantly, we now have clean, great smelling water for our family! Thanks Kinetico!

  • Review 68 (2023-06-11 - Rating: 5)

    Art was very nice. Helpful in every way! He explained everything in detail. 😊

  • Review 69 (2020-11-11 - Rating: 5)

    Cory Merrill did a great job doing a general furnace tuneup. Friendly, knowledgeable, and got the job done on time.

  • Review 70 (2020-06-23 - Rating: 5)

    Service was great!!! Our servicer very nice and made sure to explain everything to me and let us know the next steps to take!

  • Review 71 (2024-04-09 - Rating: 5)

    Art Is very knowledgeable and professional a great guy to visit with

  • Review 72 (2023-04-06 - Rating: 5)

    Art was genial and made short work of the service contracted. Neat and clean filter changes and salt replacements.

  • Review 73 (2023-01-04 - Rating: 5)

    Very knowledgeable about his job, did an excellent job on the install and explaining the filter changing

  • Review 74 (2022-11-18 - Rating: 5)

    Great people to work with! Fast & efficient service!! Art & Todd were awesome to work with.

  • Review 75 (2024-10-30 - Rating: 5)

    Bob was great. Very professional and thorough. Explained everything and provided excellent support. Fantastic service delivery.

  • Review 76 (2024-01-12 - Rating: 5)

    They did a great job installing our system!

  • Review 77 (2024-02-28 - Rating: 5)

    Cory M. came out to service our furnace today. He was kind, informative, and thorough. We couldn’t have asked for a better technician. We were happy to get a same day appointment, but Cory would have been worth the wait for sure! Aquarius as a whole was fantastic to deal with. They kept us informed of our appointment and accommodated our request for follow up consultation without a second thought. Your experience may not be as good as ours, because this was as close to perfection as humanly possible. Thank you all!

  • Review 78 (2024-09-06 - Rating: 5)

    Trevor was knowledgeable, friendly and was very helpful explaining all aspects of the Kinetico system. It has greatly helped the water quality in my home. I will be using Aquarius again for any plumbing needs

  • Review 79 (2024-04-12 - Rating: 5)

    Art does a great job maintaining our Kinetico system!

  • Review 80 (2020-08-25 - Rating: 5)

    Great service. On time. Clean and followed covid 19 precautions. They were polite and answered all of my questions.

  • Review 81 (2019-09-25 - Rating: 5)

    The service appointment was done efficiently and to quality standards. The techs were friendly, courteous, and on time!

  • Review 82 (2019-07-22 - Rating: 5)

    Eric K is always so friendly and very informative! We really enjoy having him for our service stops

  • Review 83 (2023-10-27 - Rating: 5)

    Definitely! Earn the right to be recommended!!! Thank u for exceeding our expectations!!

  • Review 84 (2024-03-29 - Rating: 5)

    Very thorough! Very happy with service.

  • Review 85 (2020-04-28 - Rating: 5)

    I am so happy with the service I received today! Eric figured out the problem & was able to fix it TODAY! I am so grateful!

  • Review 86 (2024-05-10 - Rating: 5)

    We had a GREAT team…..Art and Dereck

  • Review 87 (2023-08-31 - Rating: 5)

    Ther technicians were awesome, solved the problem iimmediatelyand gave good advice

  • Review 88 (2024-03-15 - Rating: 4)

    Very prompt and did great job.

  • Review 89 (2022-01-11 - Rating: 5)

    Lee is personable and professional!! I appreciated his communication and his efforts to make our water sparkling!

  • Review 90 (2022-04-20 - Rating: 5)

    Brent did an excellent job! Very thorough and helpful explaining things.

  • Review 91 (2023-08-21 - Rating: 5)

    Sam, the technician, was top notch. Explained everything and no high pressure.

  • Review 92 (2022-10-27 - Rating: 5)

    Best service. Cory is great-very knowledgeable and respectful.

  • Review 93 (2024-05-31 - Rating: 5)

    Andy does a great job!

  • Review 94 (2022-02-24 - Rating: 5)

    Such and amazing company. They go the extra mile to help all of there customers and employees.

  • Review 95 (2022-02-17 - Rating: 5)

    Great service, fast and friendly. Cory was awesome.Thanks

  • Review 96 (2022-09-29 - Rating: 5)

    Very fast set up and explained everything perfectly. Looks great!!

  • Review 97 (2023-07-26 - Rating: 5)

    Corbin was kind and respectful Very nice trainee

  • Review 98 (2023-05-08 - Rating: 5)

    Very happy with the installation and quality of our water as a result!

  • Review 99 (2023-07-06 - Rating: 5)

    Art was very knowledgeable and pleasant to work with.

  • Review 100 (2022-11-07 - Rating: 5)

    Sam was greatHe found out what our problem was and gave us clear options

  • Review 101 (2023-06-20 - Rating: 5)

    Art was very friendly, professional and thorough!

  • Review 102 (2022-11-16 - Rating: 5)

    Eric was thorough and made sure all questions were answered.

  • Review 103 (2024-11-20 - Rating: 5)

    Very thorough!!

  • Review 104 (2021-05-18 - Rating: 4)

    Brent our installer was very professional, knowledgeable and friendly.

  • Review 105 (2023-07-18 - Rating: 5)

    Nice and did great at his job

  • Review 106 (2024-01-25 - Rating: 4)

    We had a good experience quality product, professional staff and timely install

  • Review 107 (2024-03-04 - Rating: 5)

    They do a great job communicating everything!

  • Review 108 (2022-08-31 - Rating: 5)

    Friendly and thorough. Did all the work on a timely basis.

  • Review 109 (2022-07-06 - Rating: 5)

    Knew his stuff came out and fixed it right away was impressed

  • Review 110 (2020-02-13 - Rating: 5)

    Service Tech (Eric) was prompt, very helpful and informative.

  • Review 111 (2024-09-17 - Rating: 5)

    Trevor did an awesome job

  • Review 112 (2023-01-18 - Rating: 5)

    Cory Merrill came over for furnace tune up. He was very personable and knowledgeable He took the extra time to inspect/explain why a couple of our bedrooms are not heating/cooling like the rest as well as explaining the fan settings on thermostat and the benefits of the different settings. He also explained the maintenance needed for air exchanger, which we never got from the previous company that installed it. Was able to get set up on the yearly maintenance program while he was there. Very satisfied with the service. Thank you.

  • Review 113 (2022-07-22 - Rating: 5)

    Very nice guys did wonderful work

  • Review 114 (2020-08-17 - Rating: 5)

    Excellent service. Very helpful and knowledgeable technician.

  • Review 115 (2024-11-02 - Rating: 5)

    Arrived on schedule. Efficient, personable. Excellent service.

  • Review 116 (2024-08-04 - Rating: 5)

    Art is a rock star!!!!!

  • Review 117 (2023-06-12 - Rating: 5)

    Prompt, courteous and excellent customer service.

  • Review 118 (2024-07-23 - Rating: 5)

    Very nice professional people to work with.

  • Review 119 (2023-04-14 - Rating: 5)

    Art was great. Even my dogs liked him. I was only due for one filter change, but he did add st to my softener. He can come back anytime!

  • Review 120 (2023-12-26 - Rating: 5)

    Art was helpful and knowledgeable.

  • Review 121 (2024-09-18 - Rating: 5)

    Brad answered all my questions thanks for your great service!

  • Review 122 (2020-08-21 - Rating: 5)

    Mike was great. Very informative and efficient.

  • Review 123 (2023-02-21 - Rating: 5)

    Great service fast response fixed my problem Sam did a great job.

  • Review 124 (2022-10-05 - Rating: 5)

    Brad did a super job installing our system. He communicated all important information, was done with the job much quicker than I anticipated, and I was impressed with his overall professionalism. We’ll done, Brad!👍

  • Review 125 (2023-12-27 - Rating: 5)

    Very polite and professional

  • Review 126 (2024-09-28 - Rating: 5)

    Good experience, very informative.

  • Review 127 (2020-10-30 - Rating: 5)

    Excellent service great K Club visit Thank you

  • Review 128 (2023-08-03 - Rating: 5)

    Good technicians. Good service.

  • Review 129 (2021-08-02 - Rating: 5)

    Friendly and knowledgeable. Provided good info to make an informed decision to buy a new system. Installed and functioning. Couldn’t be happier.

  • Review 130 (2023-07-26 - Rating: 5)

    Art Jones and Corbin Thoreson from Alexandria were top notch in customer service and quality of work!

  • Review 131 (2019-10-11 - Rating: 5)

    Friendly and Knowledgeable service technician (Brad) clearly explained how our system works and how to care for it. Answered all my questions leaving me feel confident in tending our system.

  • Review 132 (2020-05-19 - Rating: 5)

    Very happy with the service! Brent explained everything to me as he was changing out my water filters. Great company!!

  • Review 133 (2021-03-25 - Rating: 5)

    Had awesome service, so friendly

  • Review 134 (2023-04-22 - Rating: 5)

    Very professional and informative!

  • Review 135 (2019-11-29 - Rating: 5)

    Very professional n knew the system. And very efficient, polite.

  • Review 136 (2023-09-05 - Rating: 5)

    Devon went above and beyond!

  • Review 137 (2023-01-14 - Rating: 5)

    Completely satisfied.

  • Review 138 (2024-01-28 - Rating: 5)

    Great communication

  • Review 139 (2019-11-06 - Rating: 5)

    Awesome customer service!

  • Review 140 (2022-08-22 - Rating: 5)

    Very happy with service

  • Review 141 (2023-10-03 - Rating: 5)

    On time and excellent job

  • Review 142 (2023-04-24 - Rating: 5)

    Company is fantastic.

  • Review 143 (2021-05-20 - Rating: 5)

    Great service!

  • Review 144 (2020-08-05 - Rating: 5)

    Awesome technician!

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