The Container Store Custom Closets

Photo of The Container Store Custom Closets

Located in Dallas, Texas

Address: 13710 Dallas Pkwy Suite B, Dallas, TX 75240, United States

Phone: +1 972-458-9228

Rating: 4.5

Services

  • Identifies as women-owned
  • Delivery
  • In-store pick-up
  • On-site services
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • LGBTQ+ friendly
  • Quick visit
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Categories

  • Home goods store
  • Cabinet maker
  • Cabinet store
  • Contractor
  • Furniture maker
  • Interior construction contractor
  • Interior Decorator
  • Kitchen remodeler
  • Remodeler
  • Shelving store

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-19 - Rating: 5)

    Our in-store appointment went very well and we love our new custom pantry. The design consultant took into consideration everything we wanted in our space. Our newly built home had preset shelves that were not useful. We also have 10 foot ceilings so much of the space was not being used. We did the demo and had TCS do the install. First two photos are before. Next one is after install and the last two are with our items in the pantry.

  • Review 2 (2024-04-14 - Rating: 5)

    My husband and I decided to stop by while out shopping at Galleria. I have been in search for a pin board and wanted to see if they would have one. While they didnt have one Elaine was so very helpful in trying to order one online at a different location. While she was having a hard time trying to make this happen she did not give up. She went above and beyond to make sure I was gonna get my pin board no matter what. She was finally able to place the order so we could pick it up at another location. She also followed up with us to let us know the other location had the board and was ready for pick up. It was our first time at the Container Store and a great experience! Thank you so much Elaine! We appreciate you and what you did today. I got my board. It is so huge and perfect for my disney pins!

  • Review 3 (2021-05-16 - Rating: 5)

    As someone who loves to organize, this place was like heaven! Just so satisfying to walk through, almost like it sucked away my stress. We came looking for some multi-sized baskets to sort our pantry and they had so many options we had to stop and narrow it down!

  • Review 4 (2021-04-03 - Rating: 5)

    Charlie is the best designer and has designed my life for years. She even got me to marry her for the Elfa discounts. She will be designing our new dream house as well.

  • Review 5 (2020-11-05 - Rating: 4)

    Very impressive special section for custom closets. Knowledgeable design experts on hand to walk you through the entire process. Store also has limited stock of normal Container Store items.

  • Review 6 (2023-01-06 - Rating: 5)

    The Container Store is my go-to. They have designed several closets in at least two of our homes. TCS folks are super professional, knowledgeable and helpful. The installer was in and out in an hour. He took out the shelf and rod in the current closet, repaired, painted and installed the new shelving in about an hour. Im sure this would have taken a weekend of my time so more than worth the investment. Im always cueing up an other project!

  • Review 7 (2017-01-10 - Rating: 5)

    Amazing! Friendly and helpful staff. The store was clean and organized although they were in the transition of rearranging displays, transitioning from the holiday season, and a bit of remodeling. Even with all of that going on, they still kept the aisles clean and free of debris and clutter. Impressive. Def going back to that store on a regular basis.

  • Review 8 (2019-05-14 - Rating: 4)

    It was really good. Few CS still carry a full section of wrapping papers and ribbons like this store does. The one glitch was that several of the items did not have price stickers attached and the check out clerk wanted me to go back and check on prices. Not my job! But it was resolved ok. Still.think it is the best CS in Dallas.

  • Review 9 (2020-05-21 - Rating: 5)

    Best customer service. Super caring staff at Container store near the Galleria (Alpha Rd.) I shopped in August-September for small mason jars to contain honey we had harvested. Found lovely selection, even in smallest sizes. Needed non-leaking. Also found best gloves for dishwashing. Have shopped there for twenty-ish years and the staff are always great--so helpful! Inventive too! Thank you!

  • Review 10 (2020-05-09 - Rating: 5)

    Great customer service! Accommodating. Lots of neat stuffs. I was initially wary of this place, but because of reliable and helpful customer service at the Galleria location. I am a convert. Hope the lock down ends soon so I can wander the nee location on DTN.

  • Review 11 (2022-03-26 - Rating: 5)

    Just had the BEST experience at this store. Berry is the nicest guy. All staff were helpful and attentive. I would happily drive past the NWY store for the great service I received here.

  • Review 12 (2019-08-25 - Rating: 5)

    I went in to get a storage solution for my classroom. I was prepared to order online and pick up the next day to save 15% even though I was already in the store. The manager who assisted me learned I was buying this for classroom from conversation to store the spirals I purchased for my students. All 150 of them. She honored the 15% saving me a trip.

  • Review 13 (2019-03-07 - Rating: 5)

    One of my favorite stores. Best quality of merchandise for home or office. Staff is always nice and helpful. Have been going here for years and also some of their other store locations. Consistently good.

  • Review 14 (2019-09-15 - Rating: 5)

    Dont known why I was scared of going to this store. For some reason I thought things were going to be crazy expensive. I was super surprised to find I was greatly mistaken! Let me tell you that this place is like organizing heaven. Small containers, large containers. Every and any size container you could ever need. My creative juices were flowing walking down the aisles.

  • Review 15 (2019-06-19 - Rating: 5)

    We have been shopping at CS for decades and always been well treated. This has been our store for two years and we like it and are pretty much always happy with our experience. Last time takes the cake though - after the big storm last Sunday (I think it was) when over 300,000 people in the Metroplex were without power and a lot of places closed down, this store remained open. Not only that, they did business. With paper receipts and credit card slips they went around in the dark and made sure that customers were well taken care of. To calculate taxes and to locate the SKU numbers on the items, they used their personal cell phones. These good people were just amazing. Thank you!

  • Review 16 (2019-09-22 - Rating: 5)

    My girlfriend loves this place. I do not. If you dont want to be overwhelmed by organizational choices, stay home. Better yet, just throw everything in a pile on your side of the bed. Were in a very healthy relationship.

  • Review 17 (2018-05-16 - Rating: 4)

    Lots of good storage items. Pretty highly priced though. Did use a 20% off on one item coupon I found on their site. They dont have very many stackable baskets. They need many more of those. But their items are very classy.

  • Review 18 (2018-09-12 - Rating: 4)

    First time in here and it was a lot to see.So many options and choices and ideas to organize your home.They apparently change some stuff according to season which is nice.It was really quiet like some art gallery lol.The cashier was friendly too.But over all i do thinkneverything is very over priced. It is more for the convience.But they di have a lot of stuff that isnt easy to find so i can see why ppl will pay those prices.Its very organized and easy to walk through.

  • Review 19 (2017-07-21 - Rating: 5)

    This store is so wonderful. Very clean and organized. The staff know right where everything is and can help you get your life all organized and tidy. They have products for every room in your house to help you uncomplicate your life.

  • Review 20 (2017-12-10 - Rating: 5)

    Very nice store and very helpful staff!

  • Review 21 (2022-01-20 - Rating: 4)

    This is a lovely place! They have beautiful closed solutions, and a wide variety. I loved looked at all the storage containers. Although this place is extremely pricey. I think it is over prized for what they sell and i would buy everything if it wasn’t that way! Besides that it’s super fun and the staff was amazing.

  • Review 22 (2018-05-23 - Rating: 5)

    Would LOVE to re-outfit my gourmet kitchen from this fabulous Store. There were tools, toys and more in this incredibly merchandised Store. Salespeople were educated, knowledgable and always available without being pushy. My kind of Store!

  • Review 23 (2020-01-06 - Rating: 5)

    Love, Love, Love This Store! The New Location Is BEAUTIFUL AND SO NEAT! The Employees Are So Nice. Customer Service Is Great And I Love Shopping Here! My Closet/Home Is So Organized Thanks To The Container Store! Ill Always Shop Here!

  • Review 24 (2018-05-05 - Rating: 5)

    The woman that helped me was very knowledgeable. She as well as every employee I talked to had a positive attitude. The man that helped me out to my car even opened my car door for me.

  • Review 25 (2016-08-07 - Rating: 5)

    Besides the fact this container store is huge and full of awesome stuff. This CS really is a type A organisers dream. The staff really understand the value in providing good customer service.

  • Review 26 (2016-07-20 - Rating: 5)

    Great employees! Went out of their way to assist in finding a very specifically sized storage box. Cashiers were also very friendly and easy to talk to.

  • Review 27 (2019-03-10 - Rating: 5)

    The customer service is always great here. Clean store and easy to find items. Would rather pay a little more for quality items and great service.

  • Review 28 (2021-04-04 - Rating: 5)

    Charlie is their best designer. She convinced me to marry her for the Elfa Discount. She still designs everything with TCS even though we now live out of State. Follow me for more insights.

  • Review 29 (2022-03-05 - Rating: 5)

    The best location to shop! Good customer service. Attentive. Respectful. They actually answer the phones. Absolutely hands down the best location!!BEWARE plano location near Stonebriar. Lazy and Racist

  • Review 30 (2020-07-09 - Rating: 5)

    The new store is huge to the point of intimidation. Looks like it is set up for people with money. Yet the service was excellent and provided options when the item I was interested b was sold out.

  • Review 31 (2019-08-10 - Rating: 5)

    Love this place! They always have exactly what I need. Today it was water bottles that would fit in my hand. So many of them are huge.

  • Review 32 (2019-08-23 - Rating: 5)

    The employees were super helpful and the store was easy to navigate even with a huge inventory. My siblings like to go there just for fun

  • Review 33 (2019-01-10 - Rating: 4)

    You can find something for every organizing project. We were looking for a tray with a cover to protect my husbands apac. They didnt specifically have that but we found something that works perfectly.

  • Review 34 (2017-01-13 - Rating: 5)

    Great for those who love to be organized. Good service, a bit on the pricey side but they also have a nice rewards program that only needs your phone number and does all the rest.

  • Review 35 (2021-04-06 - Rating: 5)

    Its The Container Store....Hello! I wish it wouldve had more overall home stuff. If I want closet supplies, I go there. If I everything else, I go to Frisco location.

  • Review 36 (2018-04-26 - Rating: 5)

    If you need a container, this is the place to go. This place is the IKEA of storage. They have a very wide range of things from shoe boxes, to food containers, to shelving, and everything in between. Its a very fun place to visit.

  • Review 37 (2021-03-10 - Rating: 5)

    Paige helped me find a spice rack that fit my open concept kitchen. She was very kind and attentive to my needs.

  • Review 38 (2019-01-07 - Rating: 5)

    OCD heaven! The have all the specialty organizational products. All of my closets have Elfa in them. It is pricey but, I always buy it when it goes on sale. Cannot beat the quality!

  • Review 39 (2020-02-15 - Rating: 5)

    Awesome layout! Very impressive, friendly staff. This place is an OCD lovers dream. I love this store.

  • Review 40 (2019-03-14 - Rating: 5)

    One of my favorite stores. It help keeps me organized and the staff is always so kind.

  • Review 41 (2020-12-09 - Rating: 5)

    Spectacular closet and organization destination. However, if youre looking for the Container Store products other than closets, this is not the place for you.You will find high quality customer care here

  • Review 42 (2016-07-25 - Rating: 4)

    Fantastic customer service, when You can find anyone to help. It used to be the employee would look for the customer to ask if they can help now I have to look for an employee to get help A little like Wheres Waldo!

  • Review 43 (2015-06-27 - Rating: 5)

    They always have the exact shelving or travel item I cannot find at other retailers, and they are neat, clean and always well stocked with courteous and friendly staff.

  • Review 44 (2019-07-20 - Rating: 4)

    This is the place to go for anything and everything to organize your life. Otherwise, it can be pretty boring. Lots of good products to spark ideas for organizing though.

  • Review 45 (2018-09-07 - Rating: 5)

    Im ordering elfa closet makeovers for all my closets and my service so far has been easy and accommodating my needs. Customer service has been the best.

  • Review 46 (2019-01-02 - Rating: 5)

    What needs to be said, they have an excellent sellection of items for home, office or workshop. Good prices and knowledgeable friendly and helpful staff.

  • Review 47 (2021-01-05 - Rating: 5)

    Great staff, good selection, just needs to get updates on their point of sale systems.

  • Review 48 (2019-02-28 - Rating: 4)

    It was a productive and pleasant experience. Great products, a little pricey but great customer service.

  • Review 49 (2018-05-26 - Rating: 5)

    Staff is always friendly and helpful restroom is always clean store is well-lit and well-organized.

  • Review 50 (2016-08-18 - Rating: 4)

    Great selection. Very colorful. A little pricy. Left with inspired with great ideas for future storage.

  • Review 51 (2019-10-12 - Rating: 5)

    There are no words for how much I love the container store. Thank you for helping me organize my OCD 😹

  • Review 52 (2022-10-27 - Rating: 5)

    Love this store! Great costumer service:)

  • Review 53 (2018-01-21 - Rating: 5)

    Very helpful staff. I found quickly found items needed. Big selection.

  • Review 54 (2017-03-06 - Rating: 5)

    If you need to organize, wrap or store something, this is the place to find it! The staff is knowledgeable and so helpful.

  • Review 55 (2018-07-19 - Rating: 5)

    Lots of good things in one place. Great customer service!

  • Review 56 (2018-12-09 - Rating: 4)

    Parking not so good. Store is nice lots of stuff to look at.

  • Review 57 (2018-01-15 - Rating: 5)

    Has all the container you could want and its a great place to buy hangers

  • Review 58 (2018-09-08 - Rating: 5)

    Cool variety of storage containers and more! Always something unique to find.

  • Review 59 (2017-02-01 - Rating: 5)

    Friendly staff without being pushy. Also, they have an AMAZING selection

  • Review 60 (2018-09-16 - Rating: 5)

    Helpful staff, products you didnt even know you needed.

  • Review 61 (2017-05-30 - Rating: 5)

    Great for when moving into a new apartment. A plethora of different containers to choose from.

  • Review 62 (2018-11-28 - Rating: 5)

    This place is so cool! lots of ideas and the staff is so nice!

  • Review 63 (2017-03-10 - Rating: 5)

    I spend way time and money here!! They have office furniture , desks and anything you have in mind that needs organizing..Next project..fridge!!

  • Review 64 (2017-08-18 - Rating: 4)

    Friendly service, everything was neatly placed and easy to find.

  • Review 65 (2017-12-16 - Rating: 5)

    A pleasant experience, aside from moving products around.

  • Review 66 (2017-06-07 - Rating: 5)

    Great as usual. Friendly​ staff always have what Im looking looking for.

  • Review 67 (2022-12-06 - Rating: 5)

    I love roaming this store and finding great organizing tools as well as great stocking stuffers.

  • Review 68 (2019-06-09 - Rating: 5)

    Lovely staff who really care of customs with big smile

  • Review 69 (2021-01-24 - Rating: 5)

    I was looking to organize certain areas of the house. Liz was new but very respectful and very wise about products that would best fit my needs. She was very helpful and respectful of my ideas. I would recommend this location.

  • Review 70 (2018-12-16 - Rating: 5)

    Everyone is always so helpful in finding just what is needed.

  • Review 71 (2016-02-15 - Rating: 5)

    Great container store location, great service & products

  • Review 72 (2017-06-07 - Rating: 5)

    Always clean with a great variety of useful things.!

  • Review 73 (2020-02-25 - Rating: 5)

    Great place for helping to make your house better

  • Review 74 (2020-05-22 - Rating: 5)

    Super helpful staff. In and out quickly.

  • Review 75 (2019-03-17 - Rating: 5)

    Excellent store you can find all type of containers.

  • Review 76 (2019-01-16 - Rating: 4)

    Lots of great ideas to organize. Also pricey

  • Review 77 (2018-12-21 - Rating: 5)

    Good for lots of things around the house

  • Review 78 (2016-01-24 - Rating: 5)

    A much bigger store than it looks like from the outside.

  • Review 79 (2018-12-05 - Rating: 5)

    Great store wish we had it in Canada!

  • Review 80 (2016-11-23 - Rating: 5)

    Helpful staff with great ideas for organizing!

  • Review 81 (2017-02-14 - Rating: 4)

    Good variety of containers... home organization things..

  • Review 82 (2018-01-17 - Rating: 5)

    My all time favorite store!

  • Review 83 (2019-06-21 - Rating: 4)

    Was a little disappointed in their selection of spice jars, but the employee there did her best to accommodate my needs.

  • Review 84 (2014-10-18 - Rating: 4)

    Always clean, organized and friendly staff.I have to keep myself from coming here or else Id buy up the store!

  • Review 85 (2016-11-26 - Rating: 5)

    The go- to place for containers of all kinds plus much more.

  • Review 86 (2018-12-06 - Rating: 5)

    They had exactly what I was seeking.

  • Review 87 (2018-11-13 - Rating: 5)

    Great and unique place to shop

  • Review 88 (2017-06-02 - Rating: 5)

    Everything needed to organize my life.

  • Review 89 (2019-05-17 - Rating: 4)

    Wide variety of container products. Too pricey

  • Review 90 (2020-05-27 - Rating: 5)

    Got what I needed!

  • Review 91 (2019-08-03 - Rating: 5)

    Has everything youll ever need

  • Review 92 (2019-02-06 - Rating: 5)

    Friendly and helpful staff.

  • Review 93 (2016-06-13 - Rating: 5)

    All the things to get my life in order!

  • Review 94 (2017-12-09 - Rating: 5)

    They have something to store anything!

  • Review 95 (2020-01-07 - Rating: 5)

    Very impressed!

  • Review 96 (2019-06-10 - Rating: 5)

    Yes!!! My kinda store!! Containers for EVERYTHING! !!!!!!!!

  • Review 97 (2018-06-23 - Rating: 5)

    Very nice

  • Review 98 (2019-04-20 - Rating: 5)

    Best Organizational Store

  • Review 99 (2017-12-24 - Rating: 5)

    Always the best staff

  • Review 100 (2017-12-19 - Rating: 4)

    I couldnt contain myself!!

  • Review 101 (2019-01-27 - Rating: 5)

    Ultra flexible service

  • Review 102 (2019-06-26 - Rating: 5)

    Addicted!

  • Review 103 (2020-09-01 - Rating: 5)

    Awesome service

  • Review 104 (2019-08-14 - Rating: 5)

    Great as always

  • Review 105 (2018-12-06 - Rating: 5)

    Great stuff

  • Review 106 (2018-10-21 - Rating: 4)

    Great service

  • Review 107 (2018-06-01 - Rating: 5)

    Good service

  • Review 108 (2019-05-04 - Rating: 5)

    Good

  • Review 109 (2018-03-20 - Rating: 5)

    Love this place

  • Review 110 (2019-01-05 - Rating: 5)

    Waited for Dad

  • Review 111 (2021-04-03 - Rating: 4)

    Cool Store

  • Review 112 (2016-09-26 - Rating: 4)

    Everything to store everything

  • Review 113 (2019-05-20 - Rating: 5)

    Just in the area!!!!!!

  • Review 114 (2018-06-19 - Rating: 5)

    Addicted...

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