Georgia Water & Fire Restoration
Located in Cumming, Georgia
Address: 2705 Pine Grove Rd, Cumming, GA 30041, United States
Phone: +1 678-909-1759
Rating: 4.9
Services
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Categories
- Water damage restoration service
- Building restoration service
- Construction company
- Contractor
- Fire damage restoration service
- General contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-09 - Rating: 5)
Me and Felix have really appreciated all that yāall have done restoration from the foundation up to the inside decor getting everything. The colors smashed and the walls looking good the front door our mailbox. We are just humble and grateful for all the work that yāall have done and the timeframe that yāall did it in is amazingand we couldnāt be more thankful for all that yāall have done from the masons to the ironwork the ironwork itās absolutely beautiful and we both just love it and we are just appreciative of Alex. Keep an updated and everything else. Thatās just wonderful thank you. -
Review 2 (2024-07-31 - Rating: 5)
Georgia Water and Fire did an exceptional job. Prompt attention to remediate water and water damage. On the spot in a timely fashion to dry everything out. We used them for repairs also. ALWAYS on time in every facet, from arrival, to time estimates for work, to finalfinish and walk through! Honestly have never worked with a contracting group so thorough and professional!! A great experience from beginning to end! -
Review 3 (2024-12-06 - Rating: 5)
Start to finish this company was professional on every level. They practically rebuilt my house after a fire. Roberto and his staff were extremely easy to work with and accomplished everything and then some in a timely manner. I would wholeheartedly recommend this company. Even the office staff were on top of getting and filing all necessary paperwork. They made an extremely hard time in our lives much easier. I dont have enough words to say thank you to the entire team. -
Review 4 (2024-04-10 - Rating: 5)
GA Water and Fire went beyond my expectations in restoring the destruction caused by my neighbors ancient trees wiping out my entire backyard structures, deck and garden. Alex Marroquin was my project supervisor and each group of professional craftsmen he brought in did a superb job. The crew who replaced the damaged gutter did such a good job I hired them again to replace the rest of my gutters. They also installed a standing seam roof on my pavillion. Other crews rebuilt my deck and damaged walls and pavillion floor, rebuilt my fence and stone walkway, painted, everything done with the utmost professionalism with Alex overseeing each step with great communication. There were some tricky custom things like fabricating a new metal chimney, a custom iron handrail and Alex and Jay Joiner of GA W&F worked well with my insurance company to make sure I was happy with the results every step of the way. They were all also very kind and know how to listen to and address concerns. The crews were scheduled with maximum efficiency and the end results were outstanding. A+++ -
Review 5 (2024-09-30 - Rating: 5)
Georgia Water and Fire Restoration is the company that USAA recommended to us after a basement flood due to a pipe braking. I am so grateful we used them as they offered the best home repair experience we have ever had. Roberto is such a great lead contractor. He communicated with us professionally and clearly and made sure the needed repairs were done to our complete satisfaction. Gil led the talented crew who did everything from drywall, painting, tile, flooring, etcā¦We could not be more pleased and highly recommend this company! -
Review 6 (2024-11-09 - Rating: 5)
We had a great experience with GA Water and Fire which couldnāt have been more appreciated in light of the challenging circumstances that we needed them. They were always responsive, professional and knowledgeable in how to handle our ongoing changing needs. I want to give an extra shout out to Glen, Israel, Alex and Paul and all of their crews. Alex was our project manager and his excellent communications and knowledge in all aspects of our reconstruction was amazing. It was not unusual for him to reach out to us at 7, or 8:00 at night to go over the next steps, etc. We always felt heard and attended to. I canāt say enough good about this experience. Thank you to everyone. They are excellent. -
Review 7 (2024-10-01 - Rating: 5)
Ryan, Roberto, Nelson and Cole did an amazing job repairing water damage in our home. They responded so quickly, we couldnāt have asked for a better finished job. They were pleasant and explained everything throughout the whole process. They were also phenomenal at working around our traveling plans. I highly recommend USAA and all the wonderful people who helped us through this entire repair job. -
Review 8 (2024-10-25 - Rating: 4)
We were happy with the work done by Paul and his team from Georgia Water & Fire Restoration. They assisted us with creating a non-salvageable list and pack out and in of our first floor. They communicated well when we had questions and overall scheduling needs. Paul and his team checked in to make sure we were satisfied when the work was done. Though we hope to never have another water damage event, if we did, we would use Georgia Water & Fire Restoration. -
Review 9 (2024-03-05 - Rating: 5)
Words cannot express how AMAZING Georgia Water and Fire Restoration is! Their kindness, knowledge, craftsmanship, and overall caring attitude made working with them truly a pleasure. I am beyond thankful for their involvement in my homeowners claim!They continually went above and beyond for me - from the smallest details like each employee showing me a company ID upon entry to my home (without me even asking), to bringing my Amazon packages inside from the rain, to even fixing my wonky kitchen faucet out of pure kindness!If tragedy strikes and you find yourself needing an EXCELLENT team of contractors do not hesitate to call them. Stephen Wooten, Mr. Aldo, and Katie were always there to listen and answer all of my questions with upmost professionalism and courtesy. I would rate them 10 Google stars if I could! -
Review 10 (2024-11-26 - Rating: 5)
When my fatherās basement flooded during the hurricane, we were overwhelmed and unsure where to start. Thankfully we found Georgia Water and Fire Restoration, and Roger and Rocio made all the difference. From the beginning, they were incredibly helpful, walking us through the process with professionalism and care. They were always on top of everything. Their work ethic was outstanding. Not only did they finish the job quickly, but also made the entire experience far less stressful with their friendliness. The basement looks fantastic now, and I couldnāt be more grateful for their hard work. I highly recommend them to anyone in need of restoration services. Roger and Rocio went above and beyond for our family, and we are so thankful! -
Review 11 (2024-09-12 - Rating: 5)
Very pleased with our experience with GA Water and Fire. They were able to quickly mitigate our flooded basement and clear the damaged spaces. We also used them for the rebuild, which went quickly with great care and attention to detail. Our project manager Roberto was easy to work with and very customer focused. Gill and his team got the basement back to, or better, than its original state! We also appreciated the care used in moving the contents of the basement. -
Review 12 (2024-10-02 - Rating: 5)
The repairs were done in a timely and professional manner. Care was taken to protect the surrounding area from work related dust. Nelson took pride in his work and did a great job cleaning up after the job was completed. Roberto, the supervisor has a great personality, he arrived on schedule, kept me in the loop at all times, and it was important to him that the job was done to my satisfaction. I would use this company again! -
Review 13 (2024-10-04 - Rating: 5)
I highly recommend Georgia Water and Fire Restoration. Roberto our PM communicated very well every step of the way. And Nelson the crew leader and his team were very good in fixing the problem. Overall I am very happy and would recommend them for a job very well done. Thank you! -
Review 14 (2024-10-02 - Rating: 5)
I had a bathroom flood that damaged my living room ceiling, and I couldnāt be happier with the repairs. Roberto, the PM, was organized and communicative, while Nelson, the crew leader, and his crew were professional and skilled. They worked efficiently and left everything looking better than before. Highly recommended! -
Review 15 (2024-12-04 - Rating: 5)
Roberto, Nelson and Eric did a phenomenal job! They call to let you know when they will be arriving and show up on time! Roberto, Nelson and Eric are extremely neat in their work. I would highly recommend them! -
Review 16 (2024-06-03 - Rating: 5)
I am sooooo over the freaking moon!!! From tragedy to triumph!!! From start to finish Junior & Rocioās teams have been amazing. After having a house fire, being displaced and having to renovate the entire house I beyond pleased!!! Rocioās dump and pack team made life so much easier, and Juniorās renovation team in underrated!! I do not care what I asked of Junior, he and his team got it done! I am so happy! I even stitched together pictures from Pinterest and he got it done and it looks exactly like my stitched pictures!!! I love it!!!! Thank you for being so awesome and patient making sure everything done was to my liking. -
Review 17 (2024-11-04 - Rating: 5)
Paul Dean did a phenomenal job of servicing our home after plumbing issues! I highly recommend their company and believe they will do a good job for you as well! -
Review 18 (2024-07-22 - Rating: 5)
Georgia Water and Fire Restoration did an outstanding job on removing the moisture from our home. After the moisture removal they removed all of our furniture, removed the existing floor, installed a new floor, trimmed and repainted molding then reinstalled the furniture. I was a builder for 15 years and was impressed by their quality and professional approach to the job. I highly recommend them to anyone in need of their services. Rocio Ortiz and her team were extremely thorough and did a great job with the damaged floor removal, cleaning and moving us back in our house. Alex MarroquĆn coordinated the entire project and kept us updated and on schedule. I canāt imagine a better team to work with. -
Review 19 (2024-01-23 - Rating: 5)
Insurance replacement of my water damaged kitchen floor. Worked with Steve Wooten the owner of the location along with the PM Junior Eggea who were both fantastic! The estimate was thorough and it included many of the details for the overall project. Junior ensured materials were of like quality if not better and schedule was started on time and finished ahead of time! Workmanship was excellent, courteous customer focused crew was very apparent. It was the little attention to details like covering up the kitchen to ensure dust didnāt go everywhere, taking off the shoes while walking on carpet. I would not hesitate to use them again for any project.I am very pleased that there are still some businesses out there that deliver on the work they promise! -
Review 20 (2024-06-30 - Rating: 5)
I first spoke with Jay who started this process very easy and quickly. Next dealt with Roberto and the crew that started the reconstruction. All were very friendly and professional, easy to work with and even provided a little extra touch to some in the work. I would recommend this company because of their great customer service and professionalism of the work the provided. Thank you for making my house a home again. -
Review 21 (2024-10-26 - Rating: 5)
Georgia Water & Fire Restoration expertly repaired the damage from a fallen tree limb that put a giant whole in my roof. PM Roberto Flores was a pleasure to work with - he promptly and and kindly handled all my questions and concerns. 5 stars-highly recommend -
Review 22 (2024-07-15 - Rating: 5)
We had a great experience with Georgia Water & Fire Restoration. We needed some repairs done after a water. Roberto, the project manager was extremely Helpful. He went through all the details and explained the whole process. Nelson, the crew leader made sure all the work was done quickly and with extreme care. Overall, a very good experience. -
Review 23 (2024-09-28 - Rating: 5)
Georgia and Fire Restoration is absolutely the best. They were highly recommended by USAA and I am so glad I chose them. Georgia and Fire Restoration completed all restorative work swiftly ensuring that our lives could go back to normal after the disruption of water damage. Mr. Dewlyn Choxom, our project manager, was always attentive to my needs and meticulous in the management of resources and labor resulting in my house being much better than it was before. I am so grateful for this company and the wonderful and honest human beings for completed the work for us! -
Review 24 (2024-08-14 - Rating: 5)
Georgia Water and Fire took care of my project needs! After the project was completed there were a few items that I reached back out about where the ceiling had settled and the seam had cracked and they immediately came back out to repair the entire area with no questions asked. There was also a spot in the crown molding that I felt could use another touch up and again they went above and beyond to satisfy my picky needs. All of these items were well beyond a āgood jobā but for my own picky needs they came through by putting me on their calendar for the repairs. I am so beyond grateful for GFAWR wanting to make their customer 100% satisfied. Their attentiveness to my needs are unmatched. I would 100% recommend them to anyone who wants a good/fair price and to people who want repairs that are top-notch! Thank you for all you did! -
Review 25 (2024-12-10 - Rating: 5)
Georgia Water and Fire Restoration did a great job at my home. Team members were great at what they do and very professional. Thank you GW&F Restoration. Monique. -
Review 26 (2024-09-25 - Rating: 5)
Georgia Water and Fire Restoration provided prompt professional service. Roberto, the Project Manager, and Adam and Nelson the crew leaders, led the team well, which provided an extra sense of comfort. I recommend this company without any reservations. -
Review 27 (2024-11-11 - Rating: 5)
Our insurance company recommended this company and we were very pleased. They were prompt and easy to communicate with. Our project manager, Alex, was great! -
Review 28 (2024-05-23 - Rating: 5)
I just wanted to leave a review here for Georgia Water & Fire restoration. This was a very difficult time for us having had water damage and Heidi, Israel and his team were so great to work with and made the process easy. My wife pays attention to every little detail and we were both so happy with the results of our Kitchen/Family room/mud room and laundry room restoration. They went above and beyond on the work they did, we painted our dark blue cabinets and beige walls to white and they work very hard to make sure the old colors did not come thru. The flooring and structural work they did was excellent. If you need work done, this is definitely the company to work with. I am so incredibly thankful our friends recommended them and I am so happy we chose to use their services. You will not regret hiring them! -
Review 29 (2024-10-17 - Rating: 5)
Very good work. You did an awesome job, very pleased. Thanks to Roberto, Project manager and Nelson for all of your hard work to get the job done. I really appreciate you. -
Review 30 (2024-06-18 - Rating: 5)
Georgia Water and Fire is the best in the business! From the initial consult with Jay, we were very impressed. Project Manager Dewlyn followed up, and he and his crew took care of every detail from project start to end. Iāve never had such great customer service, and the end product we received was basically a beautiful, brand new house! Definitely recommend! -
Review 31 (2024-04-28 - Rating: 5)
Georgia Water and Fire did a fantastic job on my home renovations. The entire crew were polite, always on time, and helpful throughout the process. Aldo is an absolutely phenomenal project manager and exceeded my expectations. I could not have asked for anything better.They consistently went above and beyond when I asked for help with small items around my house and even helped me find my cat who disappeared into my ductwork! Each person takes pride in their work and it definitely shows! I would highly recommend to any person looking or needing work done on their homes! -
Review 32 (2024-06-10 - Rating: 5)
Without a doubt the best company, efficient in everything, moving, all types of emergencies, remodeling, whatever you need, they make it happen. -
Review 33 (2024-07-26 - Rating: 5)
Our claim was processed quickly and the restoration team led by Aldo were professional and skilled. Aldo communicated well throughout the entire job. Working with Aldo and his team made a stressful time much easier. -
Review 34 (2024-07-02 - Rating: 5)
Georgia Water & Fire Restoration were so wonderful to work with! Very professional, polite and kind. The job was quickly finished within a few days and every day the workers were here they cleaned up before leaving for the evening. Will work with this company again! -
Review 35 (2024-03-01 - Rating: 5)
Thanks to our project managers Roberto and Julio and their awesome crew, our home restoration process was extremely smooth. Everything was properly executed and the team communicated with us throughout each phase so we knew what to expect. Would definitely recommend this company to my friends and family! -
Review 36 (2024-01-19 - Rating: 5)
I recently had my kitchen, living room, hallway, and part of my garage remodeled due to catastrophic water damage. The process was easy from beginning to end - we had a claims adjuster come out to look at the damage, and was very kind and patient when I was overwhelmed. The extent of the damage and next steps were explained in a way that made me feel confident to move forward. Roberto Flores was assigned as project manager. He was professional and communicating through every step of the remodel. If I had questions, they were typically answered within hours. There were a few delays in receiving ordered materials, but any shipping/logistics delays were communicated. There were occasions where Roberto went to bat with our insurance company to make sure we had maximum coverage for replacement, and I know we were better off than attempting to navigate a remodel this size solo. Robertoās team was very professional and left my home neater than when they found it. I have no complaints with the quality of the work, and I especially love my new kitchen! I highly recommend Georgia Fire and Restoration. -
Review 37 (2024-01-13 - Rating: 5)
I had water damage from a leak in my upstairs bathroom. It leaked into my kitchen. USAA referred Georgia Water & Fire Restoration, and we couldnāt be happier! Roberto Flores, The Project Manager, was very professional, communicated, accommodating, and kept us updated on the project. He did everything in a timely manner. Julio Cruz, and the entire crew did an excellent job and were very friendly and polite! The crew was always on time and very pleasant! They were very professional.Excellent Job!! Would highly recommend them! -
Review 38 (2024-03-03 - Rating: 5)
I was extremely impressed with the work that Roger Amoreli, and his crew, completed at our house. The team operated as true professionals and finished the job prior to our expected completion date. Roger was super accommodating and displayed an impressionable level of empathy with our familyās situation. Iām very thankful that USAA recommended this company for our repairs. I would recommend this company to anyone that is looking for an experienced team to address home remodels or repairs. Thanks for everything Roger!- Elijah & Dani -
Review 39 (2024-02-28 - Rating: 5)
I really appreciated working with this company and highly recommend them. Heidi, the project manager was very kind and knowledgeable. She was very professional and did her job very well. I have worked with many people and good workers are hard to find! Do not hesitate in using this company for the work that you need done! -
Review 40 (2024-05-23 - Rating: 5)
After a nightmare flooding incident, Ga Water & Fire Restoration was a life saver. They performed an excellent and timely mitigation of all the interior damage of my home. They then performed an amazing job restoring and installing all new reconstruction. I Highly Recommend for anybody needing these services. -
Review 41 (2023-09-29 - Rating: 5)
What a great experience with Georgia Water and Fire Restoration! Stephen did a wonderful and thorough job evaluating the famage and creating a restoration plan. Aldo and his crew did a phenomenal job with all repairs in my home. The ceiling, floors, and walls all look brand new. They were so kind and courteous as they repaired and replaced from the flood damage. Communication was excellent and they finished early! Excellent work! I would recommend this company. -
Review 42 (2024-04-09 - Rating: 5)
Weāre so happy with our results using Georgia Water & Fire Restoration! Roberto, our Project Manager, patiently listened to our remodeling ideas, worked hard to get the exact look we were going for, and went above and beyond to make sure each phase of the restoration process was done in a timely manner without sacrificing quality! Great communication, great customer service, and great results!!! -
Review 43 (2024-05-04 - Rating: 5)
My experience with Georgia Water & Fire Restoration in reference to claim # 056399564 was as follows pertaining to Roberto, Nelson and Eddie: Great customer service, excellent coordination by the Project Mgr., of the entire jobs process from start to completion, excellent team or two workers with skilled workmanship. The team was focused, pleasant, professional and the work was done in a very timely manner. Thank you for handling my claim. -
Review 44 (2024-02-14 - Rating: 5)
Exceptional Restoration Service during a Difficult TimeI highly recommend Georgia Fire and Restoration for their exceptional service. In a challenging time following the loss of my mom, they efficiently and professionally restored our basement. The work was completed with excellence within a short timeframe. Their punctuality and dedication were commendable. I would highly recommend them for anyone in need. -
Review 45 (2025-01-03 - Rating: 5)
Georgia Restoration started off just doing my water mitigation, but they were so professional, responsive and thorough that I opted to use the for the other reconstructions after my leak. They have great workmanship and if you have any concerns will quickly address it. They were a pleasure to work with and made me feel comfortable and knowledgeable about my repairs. I would use them again for future projects. -
Review 46 (2024-04-08 - Rating: 5)
They rate 10 stars in our opinion!. What a great manager Christine is and her crew is fabulous. Their equipment is topnotch and the 7 members were always professional, extremely hard working, friendly and smiling every day all day long!! Every item and surface that was affected by the fire, smoke and water from the firehoses was cleaned, scrubbed and polished! The smoke odor is totally gone! We are blessed that this company was assigned to us. -
Review 47 (2024-03-27 - Rating: 5)
This team came in and took care of everything for me. I experienced a water link after moving into my new home in less than a week. I had boxes everywhere. They moved them for me with no hesitation. You can tell they were dedicated to the job and made sure I was happy with the end result. Thank you Georgia water & fire for taking care of my home. -
Review 48 (2023-09-14 - Rating: 5)
This company was awesome! They took care of the water damage from a refrigerator leak, moved our furniture totally out, had the flooring replaced and returned our furniture. Their staff was amazing and worked overtime to keep us happy and get the job done as soon as possible. We have been very pleased and happy with the work and the commutation. Big shout out to Blas Solis and Paul Dean who never refused a phone call or a question. -
Review 49 (2024-01-31 - Rating: 5)
Im very happy with the results of restoration needed after a water leak that caused damage to two bedrooms and a bathroom. The whole crew was thorough in completing the job, careful with my house and belongings, professional, friendly, and reliably dependable in completing my punch list. The work was completed within 2 weeks of my first meeting with the general contractor. -
Review 50 (2023-10-09 - Rating: 5)
I recently worked with Georgia Water and Fire Restoration for a home restoration project that included water leak repair, drywall repair, wood floor installation, paint work and carpet installationThe project was led by project manager Roger Amoreli, who seamlessly handled our home restoration needs.The packers and movers, overseen by Jose, made the process hassle-free. Kudos to Marco for the impeccable wood floor installation, and Hugos painting team added the perfect finishing touch.I highly recommend their services and the team of dedicated professionals. -
Review 51 (2023-03-01 - Rating: 5)
I absolutely love the work done on my Master Bathroom. It looks great and everyone that assisted on this project were very Courteous and professional! -
Review 52 (2023-08-27 - Rating: 5)
I needed a few warranty repairs. Aldo was my contact. He was very attentive to my needs and had his crew out in a couple days. They showed up on time and did a great job. This is unusual for a lot of contractors these days. I was pleasantly surprised how smoothly it went and Aldo and his crew did everything he said he would when he would. -
Review 53 (2024-03-01 - Rating: 5)
My experience with this company has been excellent! They are professional, do exemplary work, and are so customer-oriented. Thanks to Rocio and her crew, Glen, Katie, Roger, Magdo, Carlos, Marco and Felipe for all your work the past 1 1/2 months, handling a major plumbing issue that affect half of my home and my business! My thanks to them again and I recommend them highly! -
Review 54 (2024-10-26 - Rating: 5)
Workmanship was excellent and they finished the work ahead of schedule. I would highly recommend them for any work that you hire them to do. -
Review 55 (2024-12-04 - Rating: 5)
They did great work. They were always on time. The work was done quick and they cleaned up after themselves. -
Review 56 (2024-04-30 - Rating: 5)
Junior & his team at Georgia Water and Fire Restoration were such a blessing to work with! From the quality of work, constant communication and help with styling decisions, the team was so awesome to guide us through our water damages and weāre happy to have our house even better than before! -
Review 57 (2024-02-07 - Rating: 5)
After my water heater flooded my basement, Iām so glad a friend gave me this companyās number.Christina was amazing. She calmed me down and helped me with the process. Well, she and her crew did all the clearing of my basement!!I would not hesitate to recommend them! -
Review 58 (2024-04-02 - Rating: 5)
Georgia Fire and Water Restoration recenty did some work on my house after a tree feel down and hit it. Roberto was an excellent project manager and ensured all the services were preformed with high quality. I recommend them -
Review 59 (2023-12-11 - Rating: 5)
We had a small flood in our house last spring, after which our insurance company left 4 holes in our living room walls along with the water damage, as well as a recommendation for professional restoration.. They suggested we use GA Water & Fire for the restoration, including drywall, painting & floor replacement.Ms. Heidi our project manager, and all the professional contractors, took their jobs seriously,following the planned improvements, openly offering suggestions or advice on alternative solutions to any obstacles encountered.Heidi provided nonstop oversight of the work being done, if we had any questions or concerns. We felt her biggest asset was in connecting with my husband and I, in clarifying what we wanted and how we felt it should be done. Its also important to note that if she felt we needed some guidance in making decisions related to the job, she and her team of workers would speak with us, providing us with options we never would have thought of on our own. Heidi did all final inspections of the finished work, leaving the house looking perfectly restored.We felt Heidi demonstrated a sincere interest in getting the restoration project done in the best way possible, and truthfully, her personality helped us feel heard and all our concerns were addressed until we were satisfied with the finished project. Without exception, Heidi and her team of contractors were knowledgeable, considerate and diligent in restoring our home from flood damage. -
Review 60 (2024-03-17 - Rating: 4)
I was very please with Georgia Water & Fire Restorationās response to water damage at my home. My representative, Dewlyn, responded promptly and met every meeting on time. The team that was selected to do the repairs were very professional and took their time to ensure the customer was satisfied at the finished product.I will definitely recommend using Georgia Water & Fire Restoration. -
Review 61 (2023-03-15 - Rating: 5)
Excellent experience with Georgia Fire and Restoration from start to finish. The whole team was very responsive, professional and helpful. Heidi, the Project Manager, assigned to the repairs was highly organized and responsive. Israels crew went above and beyond and were so very careful with all items in the home. All around an efficient and positive experience. They know what they are doing! -
Review 62 (2023-11-08 - Rating: 5)
Georgia Water and Fire was instrumental in the restoration of my home after extensive water damage had occurred. I had damage on all three level and Junior(project manager) and his crew put it all back together⦠better than what it was!! I am truly grateful to Junior, his crew and Georgia Water and fire for their professionalism and attention to detail. I would recommend to anyone that needs restoration work done on their home. -
Review 63 (2024-08-01 - Rating: 5)
Paul and his team were amazing, easy to work with, and treated my house like it was their own. It was a pleasure working with them -
Review 64 (2024-01-31 - Rating: 5)
Georgia Fire & Water Restoration did a fantastic job on my home. My Project Manager Roberto was professional, transparent, and made sure the job was done well. I would highly recommend working with this company! -
Review 65 (2023-08-28 - Rating: 5)
Great service from obtaining a quote to cleaning up the yard after the job was complete. Everyone I spoke to was knowledgeable and followed up from the moment the quote was sent to my insurance company. They made sure I was educated on what would be happening and spoke to any possible issues that may arise. Non did. The guys who worked on the house showed care in how they handled my home. I appreciated that. Great experience! -
Review 66 (2023-01-04 - Rating: 5)
I had an amazing experience with Georgia Water and Fire Restoration. We used them for water remediation and repair. This company sets the bar for delivering an outstanding customer experience. We had a pipe burst in the middle of the night on the third floor. I called the emergency number at 1am and Christina answered. After a quick conversation, they were on their way and less than 45 minutes later they were in the driveway unloading equipment. They treated my house as though it was theirs. Christina was transparent always checking with me to explain what her team was doing. The Georgia Water and Fire Restoration teamās calm and controlled approach was relieving after waking up to a chaotic environment with water everywhere and feeling uncertain about what to do or how to fix it. Because of the great experience with remediation we used them for restoration. We met with Stephen to help scope what was needed and his guidance and expertise exceeded expectations. The restoration team led by Heidi continued to reinforce their dedication customer experience and satisfaction. I was extremely impressed by their attention to quality, promptness of service, open and transparent communication. Itās without hesitation I would recommend Georgia Water and Fire Restoration for any disaster related issues. -
Review 67 (2023-11-19 - Rating: 5)
Roger - our project manager was attentive, responsive, and thorough. He answered our questions and allayed our fears. Personable and professionalAldo - supervisor - met with us and kept up with the process helping to smooth hiccupsStephen and Denis - estimators - were speedy, clear, thoroughAdam - Roofing - fixed the damage so you canāt tell anything ever happened. Gave excellent choices for shingle matching.Hugo - drywall and paint - did a beautiful job - the walls, the ceiling, the trim, and vents are smooth and even.Luis and Flavio - flooring - the new living room floor and the hall and kitchen floors all look brand new as if they were all just installed togetherAaron - Electrician - we were glad to have such a thorough and attentive person to make sure everything was poweredSabra and Wagner - cleaned the rooms to perfectionWe were pleased with all the people and work they did. -
Review 68 (2024-01-19 - Rating: 5)
Mr Aldo and his crew have done an excellent job. Very courteous and helpful throughout the whole process. Highly recommend him crew and Georgia water and fire restoration. Perfection is their motto. Thanks .for.such a great job. -
Review 69 (2021-12-14 - Rating: 5)
Our family cannot recommend this company enough! Alex was our project manager for a multi-level home repair from water damage. He was thorough, communicative, knowledgeable, and overall wonderful to work with. From start to finish we have been very satisfied. Maurice and his team packed up most of our home and they were efficient and careful. Israel, Paco, and Albaro did all of the tile work, painting, and drywall repairs and did such a great job, and were so kind. Junior and his team put down all of our new hardwoods and were incredible. Martin had our new carpet installed and cleaned up all within a few hours. We will be singing this companyās praises forever! Thank you all again! -
Review 70 (2022-10-18 - Rating: 5)
GA Water & Fire was hired for an insurance claim against water damage after I FIRED the initial company that was assigned to the claim. They were hired after the water, mold were removed by other companies and were assigned to restore the floor to its original condition. Everyone I dealt with at this company was highly professional and courteous. Their project manager, Matt, was communicative, and made sure I knew what was going to happen at every stage of the project. Their work crew was meticulous, tidy, efficient, and so pleasant to work with. My floor looks amazing and is in even better condition than it was in the first place. The floor they were restoring was in the laundry, kitchen and dining rooms, but they also had to sand and match the living areas hardwood and everything matches to perfection. I would highly recommend this company to anyone who needs a restoration project done. -
Review 71 (2022-11-22 - Rating: 5)
Georgia Water and Fire Restoration was recommended to us through our insurance companys preferred vendor program. The job was to replace our homes roof. Their project manager, Matthew, contacted us immediately after receiving the claim, and within days the work had begun.The roofing companys owner came out to review the work that needed to be done with both Matt and myself, explained how the whole process would work, and even politely accommodated my request for a type/color of shingles that wasnt covered by insurance and had to be special ordered.The roofing crew was polite, organized, fast, and efficient, and they cleaned up after themselves very well (a must with roofing nails and materials). The entire job (which included the replacement of a section of fascia, soffit and gutters) was completed within a few days, and our roof looks so good that our neighbors came over right away to compliment us on it. Im extremely impressed with this companys work ethic, and although I hope I dont experience another major insurance claim anytime soon, I would definitely not hesitate to request GA Water and Fire as my contractor again. -
Review 72 (2023-05-15 - Rating: 5)
The absolute best company for all your restoration and remodeling needs. We love working with these guys, they are efficient and put in quality work all around every time. Alex, the contractor is incredibly knowledgeable and respectful and always communicative. He cares about your project and will meet all your home needs and answer any question you may have. His team are excellent at their jobs; we remodeled our basement and added a kitchenette to it. They got us the quote within a couple of days and started work in a couple days after that. They were very communicative in the process of choosing backsplash to make sure we had the most up to date and stellar looking remodel. I find their prices are reasonable and they go above and beyond. We will make sure to use them for every project we ever need and recommend them to everyone who needs work done on their home. They really treat your home with the upmost care. Thank you so much GA Water & Fire! -
Review 73 (2023-09-29 - Rating: 5)
Heidi Milledge and her team from Georgia Water and Fire are so professional, thorough, friendly& competent. After a sizeable water leak, they repaired our house to better than before standards. They were on-time and I learned I could trust them in my home. Excellent work and crews! -
Review 74 (2023-01-13 - Rating: 5)
Matt is very honest and professional. Junior and his father are great. They work very well together and you can tell they take great pride in their work! I love the transformation with my bathrooms. I highly recommend their services! Always responsive and on time. I am very pleased! -
Review 75 (2024-04-23 - Rating: 5)
Laser is a wonderful talented painter and professional. The whole restoration process is very well done. Mauricio and Roberto are outstanding leaders who make sure everything is done with outstanding results. My roof, fence and porch look beautiful.I cant wait to sit and enjoy my porch again. Thanks again. -
Review 76 (2022-07-05 - Rating: 5)
Georgia Fire & Water Restoration did an excellent job repairing the water damages we had in our house. Both the property director assigned to us and our project manager Alex were thorough in their inspection and estimation of the damages. They answered any and all questions we had related to the repairs which helped us feel comfortable with the work that was being done. Additionally, the repair crew was very considerate of my husband and I working from home which is very helpful when you donāt exactly plan for a flood to happen in your house. Alex walked through the house everyday with the crew which also ensured the repairs stayed on schedule.I would recommend GF&W Restoration to anyone who may need them in the future! -
Review 77 (2023-11-02 - Rating: 5)
The professionalism and attention to detail of the team that did the work at my house was unquestionable. They were on time each day and approached their work with vigor, understanding our expectations. I would enthusiastically recommend them to friends and family members who are in need of the services that they provide. -
Review 78 (2022-09-20 - Rating: 5)
We cannot say enough about Ga Water & Fire Restoration. From the very beginning they were prompt and detailed with all communication. They made sure we knew exactly what we needed to do to get our issue resolved, even beyond the scope of their services. They made us feel like they were genuinely concerned about our situation and getting us taken care of with excellence. Once they began work they worked quickly and left everything better than the way they found it. If we needed help with something they didnāt directly handle they helped us figure out who to call. Having damage to your home is extremely stressful and overwhelming. GA Water & Fire was more like a family friend coming to our rescue than hired help! We highly recommend them! -
Review 79 (2022-11-07 - Rating: 5)
Highly skilled customer focused professionals worked diligently to restore huge flood damaged rental property to move-in ready condition. From the initial contact phase of preparing detailed specific estimates of property repair costs, submitting insurance claims for approval, delivery of materials to the job site, cleanup and throughout every step of the work completion phase, this business far exceeded expectations. Project Manager assigned to the job demonstrated high quality of workmanship, customer focus, attention to details, excellent time management, coordination and communication skills resulting in outstanding outcomes. I highly recommend Georgia Water & Fire Restoration.Im thrilled to update above review to say that my rental property restored by this company sold to a new buyer within four months of going on the market!!! I am certain that the extraordinary workmanship by Aldo, Project Manager, and his crew made all the difference in the world!! Much appreciation to Kevin for coordinating the insurance claim process for this huge restoration job!!Immense Thanks,Sharon -
Review 80 (2023-10-28 - Rating: 5)
Georgia Water and Fire were recommended by a good friend who had used their services in the past. I am so grateful that I got that recommendation to fix all repairs due to a tree falling on my motherās home. The damage was not extensive, but it was in so many different places. The roof in three different areas, pine limbs like darts coming in through the siding and drywall into the house and gutters. The team at GW&F walked us thru the process with our Homeowners Ins company from start to finish. Once repair work started they were completed in the timeframe given and no surprises arose. As an added bonus Sabra & Wagner did a perfect final cleaning. Glen, Adam, Hugo, Katie and especially Roger, took care of us 100% of the way. I can not recommend this company enough!!!!! -
Review 81 (2024-11-16 - Rating: 5)
I recently had water mitigation work done at my home by Georgia Water and Fire Restoration, and I couldnāt be more satisfied with the service. Project manager Paul Deans was exceptional throughout the entire process. From start to finish, Paul was professional, communicative, and detail-oriented, ensuring each step was transparent and handled with care. The team arrived promptly, worked efficiently, and left everything clean and organized. Paul kept me updated on progress and provided helpful advice to prevent future issues. Overall, the experience was seamless, and I highly recommend Georgia Water and Fire Restoration for anyone in need of quality mitigation services! -
Review 82 (2023-10-03 - Rating: 5)
JR Eggea(My project manager)and has team provided me with Excellent customer service! They went over and beyond to make my home better than it already was and to make me Happy! My install is simply beautiful and quality of work and attention to detail is simply The Best!! I have already recommended JR and his team to a friend! Thank you JR for being super nice, understanding, accommodating, and patient with me!! I would highly recommend JR Eggea and his team if you are looking for Outstanding results!! -
Review 83 (2023-09-07 - Rating: 5)
Working with Rogerio was an absolute pleasure. He made sure I had everything I needed every step of the way. He was reliable, professional, kind, responsive, and took the time to make sure I knew what the plan was each phase of this project. I will definitely be using Georgia Water and Fire Restoration for any future projects. -
Review 84 (2023-01-14 - Rating: 5)
Ga Water & Fire was recommended by my insurance company to repair major damage to my home after a giant tree fell. They were on the scene quickly and immediately began the repair process. Kevin (adjuster) and Matt (project mgr) were great to work with and made a complex problem look easy. Always on time, quality work, and always eager to listen to my concerns. I highly recommend this company. -
Review 85 (2022-07-01 - Rating: 5)
GA Water & Fire Restoration was outstanding from start to finish. Alex our project manager treated us like family. He made sure we were informed throughout the entire process. Kevin went the extra mile to make sure we were happy with the floors we selected. Special thanks to Paul and his team who packed, cleaned, and unloaded our home with care!! Phenomenal service. -
Review 86 (2024-03-14 - Rating: 5)
I cannot say how grateful I am for this company and Rocio. Rocio and her crew packed out my house in two days and did not damage a thing!!!! They were very professional and caring. I loved them all. If youāre looking for a pack out, this is the crew to use. Thank you GW&F for hiring such amazing people! -
Review 87 (2022-09-14 - Rating: 5)
Lightning hit our house and caused a fire. GWFR did the restoration work after the smoke and water mitigation team completed their work. Dewlyn was the supervisor and was easy to work with, managed his crews well, communicated well with progress updates and changes, and wanted to ensure we were happy with their work. Martinās roofing crew did an amazing job. Jordan, Dorian, Antonio, and Raul were hard working, especially in the attic heat. They did great work with the drywall repair and painting. Again, they were very customer-oriented. They exceeded my expectations. Dewlyn did a good job finishing the project despite supply chain issues and specialized labor shortages. In the end, I am happy with their work. My house is as good as new and you would never know it had been on fire. I would recommend Dewlyn and his crews to handle any restoration and construction jobs you need to be completed. -
Review 88 (2022-07-02 - Rating: 5)
The team from Georgia Water & fire restoration were very professional, punctual ,friendly, hard working and they showed up on time each day they were here. They communicated with me and my wife through the entire process and they completed all the repairs in a timely manner. I highly recommend this company and we would use them again in the future if needed. -
Review 89 (2024-03-09 - Rating: 5)
The company is very professional, explains everything they are going to do before they begin the work and their work ethics are great. Iāve worked with them on all of my recent repair jobs. Definitely my first choice company. -
Review 90 (2021-09-02 - Rating: 5)
This business is phenomenal! They took care of everything beyond what we expected. Their work is thorough and on-point. Aldo and Heidi were amazing project managers! They made the entire effort happen seamlessly to my wife and I. They are truly professionals and it was a pleasure working with them! I would definitely use this company again! -
Review 91 (2022-08-17 - Rating: 4)
I recently had water and mold damage to my kitchen and in the process of cleaning that up, which they performed a very good job, they also found asbestos so they removed that and the restoration began. This is where I first encountered problems with the crew, but after speaking with the owner he assured me everything would be taken care of and it was. My project manager Roberto was given additional help to get the job done. Thank you Roberto for your outstanding professionalism and everything you did. High praises!šš¾ -
Review 92 (2022-10-07 - Rating: 5)
Georgia Water & Fire Restoration did work on our house after we had a problem with our furnace located in our attic. There were water spots on the ceiling in our sonās bedroom (more specifically, the ceiling in his closet). At first, I thought it was a condensation issue of some sort because we were encountering record temperatures in the summer. Unfortunately, we were wrong, and we were preparing to go on vacation.As you can imagine, this was a stressful time for us. Water leaked on to the ceiling of the closet, and the water went down (in between the walls) all the way to the garage- it was bad, but it couldāve been worse.They came out and assessed the situation and presented a plan to address the issues. Every individual that came to do work on our home was prompt, and professional. They worked assiduously and communicated with us clearly and professionally.Alex, the project manager, was a consummate professional. We quickly established a rapport and from start to finish, he represented himself and the company with impeccable professionalism. I cannot stress how happy me and my family are with the work they did on our home. Every step of the way, they were steadfast in their approach to finishing the job they started, and my family is not only pleased, but we were set at ease as a result. I highly recommend their services to anyone in need of restoration whether the damage is due to fire or water. -
Review 93 (2023-03-02 - Rating: 5)
Really did an amazing job getting our house repaired quickly. They were so efficient and made a very hard process easy. Special thanks to Aldo, who worked with us to get this resolved more quickly than we would have thought possible. -
Review 94 (2023-08-14 - Rating: 5)
GW&FR completed a master bathroom cut and rebuild due to mold remediation. The work was and is class A. While the originals work was done in 2016 and well out of warranty by July of 2023, we had an issue with a frameless glass shower door dining off of the hinges. Rather than just recommending a repair service GW&FR sent someone out to fix the door and save my family from an expensive service call. Thank you for all that you do! Quality and excellent customer service! -
Review 95 (2024-08-16 - Rating: 5)
Excellent! What was most impressive was Roberto gave me the time line and he completed the work exactly according to the time line! -
Review 96 (2022-07-08 - Rating: 5)
The prompt response was so welcomed! Heidi Millage was our project manager, she did an awesome job. Very professional, knowledgeable, and reassuring that the job would be done in a timely, satisfactory way. The work team that Israel brought in was very professional, fast, and willing to take care of any concerns we had. I would like to thank this whole team for making this a good experience. -
Review 97 (2022-05-24 - Rating: 5)
I would definitely recommend Georgia Water and Fire Restoration to anyone who needs their services. I had some water damage in my basement. After the water mitigation company cut out some of baseboards, drywall, molding, and carpet, my wife and I were very sad to see the damage done to our little sanctuary. Georgia Water and Fire Restoration were recommended by our insurance company to repair the damage. Matthew Jagger and his team worked fast to get the walls repaired and painted. Matt also arraigned for a flooring company to repair the floor. We opted to replace the carpet with a wood like tile and just paid the difference for the upgrade. Matt set it up so that the flooring was done within a week of the other repairs. They did an excellent job! The basement looks better than it did before the damage was done! -
Review 98 (2022-04-06 - Rating: 5)
Fantastic customer service and fantastic team. The water damage occurred after midnight on a Friday. We called and someone immediately called us back. We communicated with them until 1:30am. They arrived early the next morning to review and mitigate damage. The second team worked quickly to remove and treat damaged areas. They were careful not to damage anything when bringing in machines and equipment. They walked us through everything, answered all of our questions and could not have been easier to work with. Three days later they came to check on things and removed the drying equipment. Weāve been extremely satisfied with their service. Aldo, Carter, Andres were all top notch. Definitely donāt want another flood in my house but if it ever happens again this is the team Iām calling. -
Review 99 (2024-01-03 - Rating: 5)
After a pipe busted in our upstairs bathroom flooding our garage and theater room, GA Water & Fire Restoration came to our rescue. Special thanks to Roberto Flores, Julio, and the rest of the crew for their outstanding work and getting it done ahead of schedule! -
Review 100 (2022-04-04 - Rating: 5)
So far I have interacted with the Clean up and Demo crew, led by Paul S., the estimator, Glenn and the Project Manager, Heidi M.I am very impressed with their professional courtesy and consideration. Also, the teams whether cleaning ducts, the kitchen after the fire, or packing things to clean at the warehouse worked hard and efficiently. They also had good teamwork.Most notably, Paul and Heidi listened very well and answered questions and are working with me very competently.I recommend this company and its fine workers at the highest level possible. God forbid, if I have another fire or water damage, I know who I will call. -
Review 101 (2020-03-24 - Rating: 5)
Working with Georgia Water and Fire Restoration turned a very negative situation into a positive one. Everyone with the company was professional, punctual and sympathetic towards our situation. Though I wish we didnt have the damage to our home, the repair process was smooth and as convenient as possible. We like the finished product better than the original condition of our home and the quality of work is excellent. Great Job guys! -
Review 102 (2021-12-20 - Rating: 5)
The main water line broke in our house and we had water damage. My homeowners insurance (USAA) assigned Georgia Water & Fire to assess the damage and remove the damaged material. The same day I had reported this claim to USAA, Jason from Georgia W&F contacted me and was ready to come to the house as soon as the plumbers had finished. I have not always had good experiences with contractors but Jason was the exception. He would always call and let me know when he wanted to come and came every time he said he would (which is a prior problem Iāve had with many contractors). Not only was he punctual, but he was a true professional as well. I donāt know much about water damage and had a lot of questions and he always took the time to thoroughly explain any questions I had about water damage or insurance processes. I knew he was an honest professional man so I decided to use Georgia W&F for my home repairs as well. I would recommend him to anyone who is in a similar situation that I was. When your house is in shambles, all you want is punctually, a realistic timetable on the repairs and to know youāre in good hands with a guy like Jason and a company like GA W&F. The way Jason operates makes a very stressful situation much better and manageable. -
Review 103 (2022-10-08 - Rating: 5)
Georgia Water & Fire was very professional in all the work they performed. The manager, project manager and all the workers were very committed to their work. We would highly recommend this company to any of our friends, neighbors or family to perform this restoration service. This company is getting a 5 star rating on all their work from us. -
Review 104 (2024-11-20 - Rating: 5)
Paul and his team worked quickly and took care of everything we needed! -
Review 105 (2022-10-21 - Rating: 5)
After an undiscovered water heater leak, our crawl space was covered in mold, our dining room wall was moist, our our hardwood flooring had warped. Every step of the way, Georgia Water and Fire Restoration provided superior and professional services. Dryers, fans, filters were immediately in place in the affected areas in our dining room and under in our crawl space. The crawl space was cleaned and decontaminated on dry. Once dried, our warped flooring was removed, our dining room furniture was carefully moved and the contents individually wrapped. Our walls were professionally painted and new flooring was installed. We can honestly say each individual, from supervisors, team managers, and installers were courteous, efficient, and cooperative. Georgia Water and Fire certainly is a a top tier company and is deserving of our highest praise. Thank you! -
Review 106 (2023-04-28 - Rating: 5)
Everyone I worked with at the firm was very professional, kind and helpful. Glen, Katie, and especially Heidi and her crew. They helped me with some upgrades during my repairs and I couldnāt be happier with the result. -
Review 107 (2021-05-01 - Rating: 5)
In February, my hot water heater/tank failed. Unfortunately, my developer thought it was smart to place the tank in the attic. So when it failed, it leaked down two floorsāit literally rained in my kitchen and dining room. I had a pretty great mitigation team, but struggled to find a good restoration company. Luckily, my insurance company recommended Georgia Water & Fire Restoration. Naturally, I was stressed to the max dealing with a pretty large home repair, but working with Lutfy (Lutfy Abassy) and Alex (Alex Marroquin) made the process a whole lot easier. GA Water/Fire was prompt, extremely professional in laying out the work that needed to be done, and really great at communicating with me. Alex led most of the project and is the best! He assured me that his workers were professionals and I had no issues whatsoever. They were polite, timely, and the quality of work exceeded all expectations. I feel like Iām living in a brand new house. I definitely recommend this company to anyone on the fenceāwork with these guys, you wonāt regret it! -
Review 108 (2021-05-20 - Rating: 5)
We used Georgia Water and Fire Restoration when our house was struck by lightening. Our project manager Alex Marroquin always made sure that he and his team went above and beyond every step of the way. My husband and I are still so grateful they worked tirelessly to get our house rebuilt so quickly and in better shape than it was before the fire! We cannot recommend this company enough. -
Review 109 (2024-12-02 - Rating: 5)
Paul and his team were amazing! They took care of everything, and they made our restoration process so much easier. They packed everything meticulously to ensure that none of our things were damaged, and put everything back where it was when they moved us back in. Having your house repaired because of water damage isnāt easy, but itās nice to come back to your home and have it feel like home again. -
Review 110 (2022-09-07 - Rating: 5)
From the very beginning with water restoration to the very end with flooring/cabinetry they were professional and attentive to my needs. The Project Manager ensured everything was to my liking and beyond. I would no doubt use this company again. Im beyond satisfied with the reults! -
Review 111 (2022-06-30 - Rating: 5)
When your basement floods, and you have to move out of your home for two weeks,with three kids and two cats, you worry.Everything about this process went beyond smooth!Not only did they finish on time, they managed to do extra work for us. They worked on the weekend to get it all done!They were efficient, professional, very trustworthy, and hardworking.So grateful and love everything they did for the house! -
Review 112 (2022-10-25 - Rating: 5)
David and crew are amazing! Helped us through the whole process and made everything an ease. Basement flooded and they came out the next day for demo & cleaning up the nightmare. Within 4 weeks, our basement was completely back together and looks fantastic! Highly recommend GA Water & Fire Restoration...Top notch!!! -
Review 113 (2023-12-29 - Rating: 5)
The team from Georgia, Water and Fire did a great job from the office staff to the crews that came to our home!!! Very respectful to our home and in our home to bring back the beauty to it!!! Thank you GWF for a job WELL DONE!!!! -
Review 114 (2022-12-12 - Rating: 5)
The guys came in at the time they gave us and did a whole lot of work, removing part of the ceiling and floor to start the drying process. Paul kept us informed what he was doing and what to expect to get the job completed. They were very professional and answered our questions. -
Review 115 (2022-08-29 - Rating: 5)
We had flood damage in our owners suite water closet. Georgia Water and Restoration is without a doubt one of the BEST CONTRACTORS your will have the privilege of working with. From superior craftsmanship to exemplary customer service, they are second to none. I would recommend them a million times.... and Im not easy to please. -
Review 116 (2022-10-12 - Rating: 5)
We had a toilet leak (clean water) with water damage. Crew were super professional in getting all demo, and repairs done. Great friendly people, too. Highly recommend Georgia Water & Fire restoration, Jay, Dewlyn, Carter, Jordan & crew. The house is put back together, and sparkles. -
Review 117 (2024-10-18 - Rating: 5)
We were very pleased with the work done by Georgia Water & Fire Restoration. We had a leak in our attic resulting in damage to our drywall, ceilings, and hardwood floors. Gill and his crew restored everything to the point where it looked even better than before! Roberto was our project manager and was very communicative, always checking in to make sure things were moving smoothly. Hopefully we donāt have any water damage in the future! But we know who to call if we do. -
Review 118 (2021-05-21 - Rating: 5)
My husband and I recently had extensive water damage in our home. Our insurance company USAA recommended Georgia Water & Fire Restoration. This is an outstanding company! Our project manager, J. Alex Marraquin and his crew FB Brothers (Jandy and Raissell) were professional and proficient! Alex communicated with us each step of the way while at the same time, managing/coordinating all aspects of our renovation. He promptly responded whenever we called or texted with questions. The FB Brothersā tiling, painting and other repairs necessary to complete our project were exceptional. And they finished on time!! We are very pleased with the results. We highly recommend this company! -
Review 119 (2021-08-31 - Rating: 5)
Both Carl and his coworker were very helpful and dependable. They both went beyond to satisfy me. They explained to me everything that they were doing before they done it. They both were patient and understanding and met all of my needs in making sure that the water damage to my home was soaked up and ready for repairs. I couldnāt have been blessed with a better crew than them. -
Review 120 (2019-07-18 - Rating: 5)
I had water damage at my house and The water mitigation crew was at my house in 30 min and was knowledgeable and the process went perfect.1 day later the estimator was at my house wrote the estimate in and in 4 days the repairs started. My house was restored and the warranty was even better.I would recommend this company for others.A reminder that you need to research a company with multiply ratings/reviews platforms. -
Review 121 (2022-05-25 - Rating: 5)
We would give Georgia Water & Fire Restoration six stars for the amazing work they did for us. After a fire in our garage, they were the first on the scene to help get the damage fixed. On time, professional, expert service and all-around nice people who really care about their clients. A special shoutout to Paul and Darrell who were amazing along with their teams. We have been so impressed with everyones professionalism and courtesy and would highly recommend their services. Georgia Water & Fire Restoration helped make a tough time much easier for us. A huge thank you to the GWFR team!!! :) -
Review 122 (2023-09-19 - Rating: 5)
Juinor our contact person was very helpful and even moved extra materials around after the job was done. His staff was pleasant and hard working. Juinor was very accommodating and really tried to get here with follow paperwork to best fit our schedules. We would recommend him for other people to use also. -
Review 123 (2022-03-18 - Rating: 5)
I had a water pipe to burst. I used GA Water&Fire Restoration to repair the walls & ceiling damage caused by the water. The professionalism, customer service and attention to detail that Heidi provided from the beginning of the project to completion was extraordinary. Iāve engaged many contractors for renovations over the last 9 years. Heidi with Ga Water&Fire Restoration by far has been the best and most professional. -
Review 124 (2021-08-20 - Rating: 5)
Paul Deans was on time & very professional. I really appreciate how he sent a text and called to make sure I was available. He was very knowledgeable and made sure he explained everything thoroughly throughout the process! He was very neat when removing the drywall and made sure everything was cleaned once he was done. Great work! Will highly recommend! -
Review 125 (2024-11-25 - Rating: 5)
Outstanding Project Management, implementation and followthrough. The final outcome was excellent -
Review 126 (2021-05-08 - Rating: 5)
I was very pleased with the work this company did at my home. Alex Marroquin was at the job site every day making sure the work was going smoothly. All the workers were careful in my home and included me in the many decisions necessary for a successful project. It was a job well done! -
Review 127 (2021-05-01 - Rating: 5)
We just closed our restoration insurance claim which began on 04 September 2020!Ā The original company Ā assigned to us by our adjuster was IDC. What a nightmare they were!! during the first 3 months, they came to our house 3 timesāand all they did was measure & spew promises at us. By mutual agreement, we parted ways. If this company is assigned to youāRUN AS FAST AS YOU CAN!Fortunately our adjuster assigned Georgia Water & Fire Restoration to begin our project at the beginning of January. Alex MorriquanĀ was our project manager--an angel sent from heaven! We ran into a few other issues which prolonged the work at our house, but Alex was there for us whenever we needed him and was very accommodating. He spent as much time as we needed for him to explain the process.Alex managed his crew well, and treated them with respect. The finished project looks better than it did before the damage! When Georgia Water & Fire was assigned to us, I explained to the representative the problems we had experienced with IDC and we were hoping that to get better service. She assured me that she was assigning the best project manager with their team--Alex Morriquan--and she was right! If you have the opportunity to use Georgia Water & Fire, ask for Alex as your project manager--you wont be sorry. -
Review 128 (2021-06-10 - Rating: 5)
Aldo and his crew did a fantastic job. They were very professional and thorough and even completed the job a whole day ahead of schedule. I was thrilled to have my kitchen back! I would highly recommend them to anyone. -
Review 129 (2022-02-22 - Rating: 5)
I am very grateful to my insurance agent for referring Georgia Water and Fire Restoration to do the repairs on our home. We could not be any happier than we are with the quality of the work that was done. They are a great company. -
Review 130 (2021-05-13 - Rating: 5)
Paul and his team did a great job with water mediation work in our kitchen. They were punctual, courteous, and communicated clearly about what we could expect. They even went above and beyond when they discovered two holes open to the outside of the house behind the cabinet they removed and went to a hardware store to get the supplies they needed to cover the holes and avoid leaving them open. I would highly recommend them! -
Review 131 (2021-04-29 - Rating: 5)
We were very pleased with the professional work done by each individual who took part in restoring the water damaged floors. I was pleasantly surprised how fast Aldo responded to any questions that I had, day or night and weekends. Aldo is a valuable asset to your company. Thanks again for a job well done. -
Review 132 (2023-01-25 - Rating: 5)
Aldo and Blas provided the best customer service ! Always on time and stuck to the schedule provided! Their guys were respectful of our time and provided excellent work in a timely manner ! Paul and the water mitigation team were great also ! -
Review 133 (2025-01-06 - Rating: 5)
The best contractor, honest and very knowledgeable. -
Review 134 (2021-09-15 - Rating: 5)
Great company to work with. Alex came by every day to check with us about our needs or concerns, and to check progress. Gandi and RI were great to have on the job, and are very trust worthy people to have in your home. We Have used this company twice now on projects, and will use them again in the future. -
Review 135 (2021-06-25 - Rating: 5)
Paul Deans was our representative who took care of us. He was very knowledgeable and proficient at his job and did an excellent job taking care of our problem. I would recommend him to all of my friends and family. Your company is very fortunate to have him as a employee. Thank You -
Review 136 (2021-05-16 - Rating: 5)
Paul from Georgia water & fire restoration was very professional, personable and on time. He had to return for a second visit and set a time but was unable to make the scheduled time. However he called to let me know that he was unable to make the scheduled time and what time he could get here. On the reschedule time he arrived on time efficiently handled what he needed to handle and provided me with information that I requested. Awesome experience in a horrific time. I had previously used this company and when I had a water problem again I didnāt hesitate to call them. I highly recommend Georgia water & fire restoration!! -
Review 137 (2020-03-08 - Rating: 5)
We experienced a water leak from our icemaker while on vacation. When we got home our floors in the kitchen were ruined and we had flooding in our finished basement below. Our insurance company recommended that we use Georgia Fire and Water Restoration to do the repairs. Our project manager Alex and his team provided us with a quick and awesome restoration of our hardwood floors and our basement walls and ceiling. We are very pleased with the results and would recommend using Georgia Fire and Water Restoration if you should ever be faced with disaster to your home. Alex and his team finished their work within our claim amount and did it all within a very short timeframe. -
Review 138 (2022-10-19 - Rating: 5)
A tree fell on our roof and this company walked us through every step of the process. Aldo was our project manager and he was fantastic, even calling on the weekend to schedule things. The roof looks great. -
Review 139 (2021-04-27 - Rating: 5)
ALDO, Heidi, Nelson, and Victor were so professional, polite, attentive to detail and I am more than pleased with my Bathroom remodeling and also my furnace room insulation. Sometimes as a senior citizen Iām apprehensive to having work done in my house because Iām afraid of companies taking advantage of senior citizens. This was definitely not the case, in fact I think they all went above and beyond to make me feel comfortable. I am truly grateful for their professionalism. Sincerely Betty -
Review 140 (2021-05-21 - Rating: 5)
GeorgiaWater and Fire Restoration performance was superb. The project manager, J. Alex Marroquin was professional, courteous and kept us informed throughout the entire mitigation and restoration process. The crew from FB Brothers, Jandy and Raissell, were exceptional. Hard working and multi talented. Outstanding quality of work. They can do anything and do it well. I highly recommend Alex, the FB Brothers and Georgia Water and Fire Restoration for any project. -
Review 141 (2021-08-20 - Rating: 5)
Aldo was phenomenal! He went above and beyond to make this an easy experience. He was prompt with every appointment, comminuted consistently through the whole process and the end result was better than we expected! I highly recommend Georgia Fire and Water and Aldo, thank you again! -
Review 142 (2021-08-17 - Rating: 5)
I was very impressed with the restoration services that were provided. Aldo and Heidi ensured constant communication, professionalism and a timely process. The process only took two days and I was blown away by the efficiency of everything. I would definitely recommend their services to anyone. -
Review 143 (2021-09-15 - Rating: 5)
Georgia Water and Fire remodeled our bathrooms and updated our kitchen. Alex Marroquin was an awesome project leader who patiently answered all our questions, visited the site daily and was very responsive in answering texts. Gandi and Ri were wonderful craftsmen doing a great job with tile and painting. Cant wait to save up for our next project and use this team again! -
Review 144 (2023-03-17 - Rating: 5)
Great communication! Explanation of process before & during project. Stayed on schedule. Daily clean-up, removed trash.Quick response to questions. Punctual & even worked late to get job done. Concerned, caring crew. Highly recommend! -
Review 145 (2023-03-01 - Rating: 5)
Georgia Water and Fire (GWF) was very responsive to our needs. Kevin Potts was our estimator, Matthew Jagger was our contractor and Junior with J&R Tile and Flooring was in charge of our rebuild.Kevin Potts was our initial contact with GWF and we were extremely impressed with his knowledge and professionalism. He made us feel very confident that GWF would do a good job.Matthew Jagger stayed in contact with us throughout the entire job. Junior was our āgo toā person for the rebuild. Matthew came out to inspect the job after completion and took care of minor concerns. -
Review 146 (2022-06-28 - Rating: 5)
They went beyond my expectations! Efficient, integrity, availability, hard working are just a few words I would describe Dewlyn and his crew.They worked every day to get the job in a timely manner.It was an amazingly smooth job. I would highly recommend! -
Review 147 (2020-03-11 - Rating: 5)
Aldo did a great job. He was very professional and the work looks amazing. They worked with my insurance company and helped me through the process. Awesome job and I will be referring them to my friends and family! -
Review 148 (2022-12-27 - Rating: 5)
I was pleasantly surprised at the work that GA. Water And Restoration performed. Matt Jagger oversaw the project from beginning to end, texting me promptly about everything that was going to happen. He made the process so much easier because of his professionalism.Janice Z. -
Review 149 (2023-05-12 - Rating: 5)
All workers were on time, worked until the job was done, friendly, worked well as a team, communicated what needed to be done, about how much time it would take, when they would arrive. Accomplished the same tasks in less than four weeks, which took another company eight months -
Review 150 (2024-01-18 - Rating: 5)
Jay, Dewlyn, Mike, and their team were great! Amazing work ethic, so nice, and excellent craftsmanship! I would absolutely recommend them! -
Review 151 (2021-05-08 - Rating: 5)
We had a pipe burst and extensive damage.Alex Marroquin and his team quickly assessed the scope of the job and fixed everything quickly and with high quality. This included a complete master bath remodel, plumbing, electrical, drywall and painting.We are very pleased and will use their services again for not only water damage but any remodeling we will need!!Bill Kosty -
Review 152 (2024-08-13 - Rating: 5)
Georgia Water & Fire Restoration was outstanding in returning my home back to normal. First; the owner of the business visited me at my home to record the damaged first hand. He explained the full process to me. Then the Project Manager; Roberto Flores contacted me to do his walk through. Roberto stayed in constant communicate with me the entire time. Nelson the team leader is an absolute professional. The repairs he done at my home was outstanding. I will ask for Roberto and his team again if my home flood again.Allen -
Review 153 (2021-06-25 - Rating: 5)
Brian Webster was the project manager and him and his crew started a day early and the job was done on time and very professional. Our bathroom looks amazing and you canāt even tell there was ever a leak. Thank you Georgia Water and Fire and a huge thank you to Brian Webster -
Review 154 (2022-04-05 - Rating: 5)
The GFWR team did beautiful job painting our guest bathroom. The walls were in rough shape after a tile renovation and now they are smooth and professionally painted. Great attention to detail -
Review 155 (2021-11-23 - Rating: 5)
When we woke up to the bottom half of our house flooded we called two companys Maurice was the 2nd person I spoke with he said immediately , let me get dressed go get my team and well be there by 830 and he was !!! They worked all day and did amazing job I highly recommend this company if you are ever in need. Professional and TOP NOTCH ! -
Review 156 (2020-03-20 - Rating: 5)
Stephen and his team were absolutely great! He handled everything with our insurance and was very informative. Hopefully I wonāt need to use them again (donāt want another flooded house!), but I highly recommend them to anyone in need. -
Review 157 (2023-12-11 - Rating: 5)
This team with Junior as the project manager were excellent! Knowledgeable, Professional, Punctual and just a pleasure to work with! Hire them and you wonāt be sorry! -
Review 158 (2024-07-23 - Rating: 5)
We are most pleased with the fantastic job that your team performed today! They corrected the flaws left from the initial work, and made everything look brand new!They are very conscientious workers; never slacking off. They took great pride in their work, and the finished product shows that. I give them a 10/10! They are a great asset to your organization, and I will recommend them to anyone needing this service.Carolyn Y.Timmons -
Review 159 (2023-04-05 - Rating: 5)
We used Georgia Water & Fire Restoration to rebuild a shed destroyed by a storm. We had a lengthy permit process but Matt was very responsive and professional. Overall great experience!! -
Review 160 (2021-06-24 - Rating: 5)
Paul Deans and his team did a great job at our house. Paul was informative, personable and very helpful through the process. I would recommend Georgia Fire and Water to anyone. -
Review 161 (2023-04-17 - Rating: 5)
We had a busted water pipe. They came in for the remodeling part of the project. They did an outstanding job. Above and beyond with everything. I highly recommend them for anything they offer -
Review 162 (2024-06-03 - Rating: 5)
Fantastic company! Employees were very kind and respectful and responded quickly! Got the job done fast! -
Review 163 (2022-03-28 - Rating: 5)
I sat in for my brother due to him being out of town⦠Heidi Milledge and her team arrived on location at least 10:00 earlier of scheduled time and was very responsive throughout the job performance, very professional and knowledgeable in what they do. Heidi left no stone unturned, explained what the job entailed and the time it would take. I will continue to use this Co.as the need occurs. JOB WELL DONE!!! -
Review 164 (2021-05-28 - Rating: 5)
Brian Webster and his crew were great. They all were very respectful, kind, courteous and always available to answer any and all questions we had. Great company to work with for our claim. Would highly recommend. -
Review 165 (2022-04-09 - Rating: 5)
Paul and his team were incredible and very thorough. Alex and his team for walls and flooring were fantastic. We want them to other remodeling for us as well -
Review 166 (2023-08-31 - Rating: 5)
Aldo and his crew were great. Came out quickly and handles the issue promptly. Always very polite and professional. -
Review 167 (2018-03-09 - Rating: 5)
This company is the best restoration company in Georgia. Customer service is their number one goal. Would highly recommend this full service restoration company for any size project. They handled everything with my insurance company. Thank you guys for the quick turn around -
Review 168 (2021-09-24 - Rating: 5)
This is a great company to do business with! Everyone is so friendly and professional. Our PM, Marcus, was so responsive. This company cares about doing a good job and doing it the right way. Thanks to Marcus and his crew for a job well done! -
Review 169 (2024-03-03 - Rating: 5)
They were very professional and did an outstanding job in doing my carpet. Would recommend their work. -
Review 170 (2024-01-28 - Rating: 5)
Excellent service very professional and did a great job on clearing out my water damage and mold. Would definitely recommend to my family and friends plus co workers. -
Review 171 (2021-04-27 - Rating: 5)
The work quality and speed was excellent. All contractors were always professional. I wish we could use them to remodel the rest of our house (that was not damaged in the flood)! -
Review 172 (2021-07-28 - Rating: 4)
GF&W mitigated and estimated some water damage due to leaking supply line in our master shower. They came out right away and Paul Deans did a great job in communicating the process and his visits to the house. Communication is so important when disaster strikes. -
Review 173 (2022-08-01 - Rating: 5)
Heidi was the crew leader and she was absolutely incredible. The entire team was so respectful of my home and worked so quickly. The results are beautiful. -
Review 174 (2022-04-13 - Rating: 5)
Marcus and his team were great! He kept in close communication and the job was completed within his timeline. The work was done professionally and done well. -
Review 175 (2024-08-15 - Rating: 5)
They patched ceiling drywall, painted and replaced and refinished hardwood floors. The work was high quality and they were easy to work with. -
Review 176 (2024-08-06 - Rating: 5)
Roberto was amazing! He made our process smooth and managed the job to perfection. -
Review 177 (2023-08-16 - Rating: 5)
Contractor Aldo was a wonderful person to work with & hes there for you when you need him... he goes above & beyond to work with you to help you put your home back in order to the condition it once wasI truly recommend calling Aldo for All of your needs! -
Review 178 (2022-12-09 - Rating: 5)
The crew was amazing. Paul needs a raise!! You will get more business from us. Thank you so much for your help and support. -
Review 179 (2024-07-25 - Rating: 5)
Guys were on time first of all,they were professional and cleaned up afterwards, I would recommend this team to anyone,ask for Roberto and Erik -
Review 180 (2023-01-08 - Rating: 5)
We had a plumbing issue which we noticed our kitchen sink had water coming up the drain on both sides - then we checked our 1/2 bath in our living room area and noticed water on the floor- we then went down to the basement and there was water dripping from the piping to the floor which happened to be right under the where our half bath was - we moved the items from that area and layed towels down so we could get the water up but it was so mucb we had to get storage containers to catch the water - we then called our home warranty company who sent a plumbing rep out - the rep noticed the piping for the plumbing on one side of our basement where the water was leaking was incorrectly installed - when the assessment was provided to our home warranty (American Home Shield) they would not cover it - that is a whole other situation - the plumbing rep referred us to GA Water and Fire Restoration - the rep who came out Que was exceptionally professional he assisted us with our claim with USAA - the process went smoothly from beginning to end - this company went above and beyond - was very helpful, friendly, courteous just wonderful customer service - Matt who was assigned to get the job done always communicated and kept us abreast of what was going on - I would highly recommend GA water and Fire Restoration for any flooding in your home they know what they are doing and we could not be more pleased - thank you for helping us and getting our home back in order -
Review 181 (2022-05-25 - Rating: 5)
Very professional and quality of work was excellent. The crew was careful with moving furniture and covering floor. Cleaned up after job was completed. -
Review 182 (2021-08-19 - Rating: 5)
Lead by the team contractor rep (Alex Marroquin), this team is very professional, timely, and clean upon completion of the days work and project. Would highly recommend! -
Review 183 (2023-01-14 - Rating: 5)
They have been very helpful! They explain everything to you. Alex was my main contact person. Heās always responsive and show availability, very professional. I would highly recommend this company. -
Review 184 (2024-09-18 - Rating: 5)
Excellent customer service with a quick turnaround. -
Review 185 (2024-06-27 - Rating: 5)
Blas and his crew were WONDERFUL! They did quality work quickly and communicated with me every step of the way. They went above and beyond and made sure everything was perfect. I couldnāt recommend them enough. Thank you Blas!! -
Review 186 (2022-11-21 - Rating: 5)
Paul and his crew were awesome to work with. Very nice and did an excellent job. Highly recommend -
Review 187 (2024-06-21 - Rating: 5)
They did a great job with our home repairs. Very professional service. Great communication and timely with getting the job done to our satisfaction. -
Review 188 (2022-04-27 - Rating: 5)
Matt and the team were amazing to work with. Highly recommend. Very happy, especially with the restoration of my hardwoods. -
Review 189 (2023-01-25 - Rating: 5)
Was referred by my insurance carrier to do immediate tarping on my roof. Very professional, responsive and efficient. -
Review 190 (2023-03-08 - Rating: 5)
Although the process took a long time, I am thrilled with the outcome of my renovations and was very pleased with how friendly and professional everyone was while working in my home. -
Review 191 (2024-07-03 - Rating: 5)
Couldnāt be more satisfied! Everyone was so kind and did such an excellent job! -
Review 192 (2022-04-18 - Rating: 5)
The painting crew went above and beyond my expectations. They matched my old paint so the areas where the painters tape removed the paint on the walls was repaired. -
Review 193 (2022-11-01 - Rating: 5)
Dewlyn and his crew did a great job in about a weeks time after basement was flooded. Very responsive and attentive to detail.