Roto-Rooter Plumbing and Drain Cleaning Services in Christiansburg

Review 1 (2024-07-30 - Rating: 5)
I had family in town and my kitchen sink clogged! Roto-Rooter hit all of the benchmarks of a good service business:- very established internet presence/google maps- open 24hrs- answered the phone on the first call- showed up when they agreed to do the work- arrived in professional uniforms- paid attention to cleaning up after themselvesthey are possibly more expensive than competitors in the area, but you get what you pay for.

Review 2 (2024-06-21 - Rating: 5)
Allen and Dominic are very knowledgeable and professional. They were able to resolve a reoccurring plumbing issue that a couple of other plumbers were unable to fix. I would highly recommend them.

Review 3 (2023-11-23 - Rating: 5)
Allen and Dominic just left . It’s the day before thanksgiving. Made an appointment yesterday. Had a major blockage . They were professional, transparent and so friendly considering the time of evening and the job they do . Plumbers are angels walking among us . Thank you guys and would recommend and use again.

Review 4 (2023-08-07 - Rating: 5)
I had a clogged shower tub drain. I tried liquid plumber from the Home Depot but it didn’t help. I called roto rooters and miss Betty helped me schedule the service. She was very polite and kind. Mr. Allen came with coworker on the time I was promised. He was very professional. He diagnosed the problem and took care of the clog in no time. He suggested how to prevent that happening again as well. They were very honest and caring while others in the similar profession gives run around and charge outrageous fees. I am very pleased the way they treated me. They are the problem solvers and I will not call anyone else as long as they are in the business. I highly recommend them.

Review 5 (2020-12-22 - Rating: 4)
Update *** they Totally redeemed themselves and grateful for the good work :) lack of customer service.Gave us a quote - we accepted - took our tenants money for his time but didn’t fix the water heater... tech made a mistake but didn’t handle it well

Review 6 (2020-03-26 - Rating: 5)
Allen is super great at what he does! He listens to what the issue is, and gives his honest and professional feedback. The prices can’t be beat either! Thank you, Roto Rooter!

Review 7 (2022-01-08 - Rating: 5)
Top notch all the way.. I had been dealing with this since Christmas Day and these two godsent professional men came to my rescue I will be forever grateful.. I recommend them to anyone with a plumbing issue .. Allen and Anthony thank you so very much..

Review 8 (2021-01-08 - Rating: 4)
Very prompt and professional. Fixed our issue quickly. It was a little pricey but worth it and i like how its guaranteed for 6 months. Overall satisfaction.

Review 9 (2023-05-19 - Rating: 5)
Tyler P was very kind and courteous to my situation. He educated me on my plumbing loss and Restoration services

Review 10 (2021-08-18 - Rating: 5)
Plumbers were very polite & professional. Replaced our bathroom faucet & repaired our kitchen faucet in minimum time.

Review 11 (2020-10-17 - Rating: 5)
They came out same day both times we needed them. Answered all my questions (which can be a difficulty task) and were very professional

Review 12 (2020-09-27 - Rating: 5)
Roto rooter really gets the job done!!!!I have had great experience with Roto rooter,will always use them

Review 13 (2021-04-27 - Rating: 4)
The service was pretty quick, fixed my problem, and the employees were quite friendly and knowledgeable

Review 14 (2020-09-10 - Rating: 4)
Great professional friendly service. Communication could have been better

Review 15 (2020-07-02 - Rating: 4)
Expensive but they get the job done same-day.

Review 16 (2020-04-25 - Rating: 5)
Our main line was backing up so I called my home warranty provider. They are hit or miss so I called Roto Rooter in Christiansburg and a very professional and sweet lady named Candy took my information and fit me on the schedule just a few hours later. Allen showed up and was punctual, friendly, and very approachable. I explained my problem, he took a look at the issue and quoted me price. No pressure, no tactics. I asked tons of questions while he was fixing our problem and he gladly and honestly answered them. When it was all said and done, my expectations were definitely exceeded. Friendly, responsive, honest, quality work, and personable is how I would describe my experience with this location. Thank you Candy. Thank you Alan. Im usually not this happy when having to pay for something that needs fixing. Although not as cheap as I had hoped, definitely a great value for the level of service and quality received. Great job guys!

Roto-Rooter Plumbing and Drain Cleaning Services