Roto-Rooter Plumbing & Water Cleanup

Located in Chatsworth, California

Address: 20542 Plummer St, Chatsworth, CA 91311, United States

Phone: +1 310-595-1403

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-24 - Rating: 5)
Victor and Andy did a great job working on our clog issue and were very informative helping me understand the causes and our options. They were very thorough and clean, left no mess and actually helped put everything back in order. While plumbing issues is never expected, I’m glad that Victor and Andy were here to help, especially on a last minute urgent call. I greatly appreciate their help and work.

Review 2 (2024-11-07 - Rating: 5)
The technician, Eduardo, was very professional and respectful. He did an excellent job unclogging the bathroom sink and cleaning after the work was done. We’ve used Roto Rooter multiple times for different plumbing problems and have always been satisfied with their work. They’re reliable and they make sure the problem is resolved and everything is working properly. Excellent service!

Review 3 (2025-01-07 - Rating: 5)
Ryan and Matthew were great. We had an issue with our hot water pressure and they were able to fix the issue, explained what happened to cause the issue, and how they solved the problem. Professional, courteous, and quick.

Review 4 (2025-01-02 - Rating: 5)
Victor, Roger, and Richard were great! They came out right away, cleared my drain quickly, and kept me informed every step of the way- I was not there at the time- but they called and texted several times to let me know what was going on, costs, etc.

Review 5 (2024-12-24 - Rating: 5)
Victor was great. Installed my new faucet quickly and was very informative. He took great care of us!

Review 6 (2024-12-28 - Rating: 5)
Victor is very nice. He took care of my problem fast. His helper, Mathew, is also nice. He did a couple of things extra for me.

Review 7 (2024-12-20 - Rating: 5)
I have a 105 year old house with all kinds of drains...Victor couldnt have been nicer! Thorough & professional , he explained everything and even made sure my cats didnt get outside.And hes a Dodger fan!!Thanks so much!

Review 8 (2024-12-26 - Rating: 5)
Very thorough and detailed. Professional and polite. Timely. Efficient and respectful. Glad I chose company and was sent a professional who didn’t try to take advantage of the problem.

Review 9 (2024-07-23 - Rating: 5)
I recently called Roto-Rooter Plumbing & Water Cleanupand was lucky enough to have Sam sent out to help me with my plumbing issue. I have to say, Sam was absolutely fantastic and I would give him a solid five-star review without hesitation.From the moment he arrived, Sam was polite, professional, and extremely helpful. He quickly assessed the situation and got to work, fixing the issue in no time at all. Not only was he efficient and skilled at his job, but he also took the time to explain everything to me and answer any questions I had.Overall, I couldnt have asked for a better experience and I am so grateful for the excellent service that Sam provided. I highly recommend Rooter Plumber and specifically Sam for anyone in need of plumbing assistance. Thank you, Sam, for your outstanding work!

Review 10 (2024-06-23 - Rating: 5)
My bathroom sink was slow so I called Roto rooters and scheduled online for appointment. On the day of appointment, I got numerous text when a technician was available. He came on time and did the job. I paid $150 . I think its a reasonable charge. I have always trusted this company and will call them again for any plumbing issues.

Review 11 (2024-10-31 - Rating: 5)
I love this company Router Rooter. After I called I was assigned a technician so quickly and technician Bi, he arrived and completed the task sufficiently. He is an excellent plumber, and I will use and recommend him to others if I have plumbing problems.

Review 12 (2024-09-06 - Rating: 5)
Guillermo and Eduardo came quickly after I submitted an urgent request this morning. They were both very quick and efficient at identifying and fixing the problem within an hour. They added an extra service free of charge, which was very nice of them. They also made sure to explain what they did and that everything was working before leaving. Highly recommend their services to others!

Review 13 (2024-10-07 - Rating: 5)
Raphael was our technician and arrived quickly, was very kind, and completed the repair in less than 1.5hrs. He even remembered to wear foot booties to keep our floor clean. We will happily use this service again because of Raphael!

Review 14 (2024-09-06 - Rating: 5)
Excellent service from Derrick! He arrived within an hour of scheduling the appointment and was extremely courteous and knowledgeable. I feel as the price was very fair for the service performed. I will definitely use them again.

Review 15 (2024-12-06 - Rating: 5)
Victor quickly found the problem and fixed it, and provided me with a quote on possible upcoming work that I requested, and the quote is very fair. He patiently explained everything. I appreciate his help and hope he will continue to work on my house. Thank you, Victor!

Review 16 (2024-09-21 - Rating: 5)
Our disposer wasnt working and we called other services but Roto Rooter was the one with the best offers. Adam was the person sent over to us and he was very informative about our options. We decided to go with him fixing it on the spot and he did it very nicely and quickly. Definitely recommend Roto Rooter, especially if you are able to get Adam.

Review 17 (2025-01-01 - Rating: 5)
Richard was amazing! He was prompt, courteous, explained everything in detail and offered myriad options moving forward.

Review 18 (2024-07-12 - Rating: 5)
I called Roto Rooter and an hour later, a technician named Sam came to assist. I must say, it was a fantastic experience from start to finish. Sam was not only timely in his arrival but also exceptionally respectful and professional throughout the service call. He listened to my concerns regarding the plumbing issue, and was competent, efficient and not only fixed the issue, but also provided excellent customer service. I also appreciated how Sam was respectful of my home but putting on shoe covering upon arrival as well as taking care to clean up after completing the repairs. He even provided tips on how to avoid this issue in the future. I would not hesitate to recommend Sam from Roto Rooter to anyone in need of plumbing services. Thank you!!

Review 19 (2025-01-07 - Rating: 5)
Matthew and Ryan were very professional and personable. They did a great job and hope to use again in the future.

Review 20 (2024-09-28 - Rating: 5)
Wow! We had a great experience with Adam and RotoRooter! Came out late solved the problem and flushed the drains out. Even went the extra mile and fixed a leak! All at one great price. I would call them again. Super service!

Review 21 (2024-08-27 - Rating: 5)
Sam from Roto-Rooter was outstanding! He tackled our plumbing issue at the last minute, late in the evening, and still delivered excellent service. He was professional, efficient, and left us completely satisfied with the results. Highly recommend!

Review 22 (2024-10-14 - Rating: 5)
If you have any issues hit these guys up, quick service & turn around. Oscar G. set the standard in customer service from the day he called to the day he finsished the job. Very detailed and knowledgeable.If I had a printer that could make copies of humans/plumbers it would be of Oscar G.

Review 23 (2024-12-04 - Rating: 5)
Victor was amazing! Came to check out my water heater. Helpful, very kind and walked me through exactly what was going on and next steps to resolve . 5 stars… awesome!Thank you Victor

Review 24 (2024-12-09 - Rating: 5)
We discovered a toilet leak a few days before Thanksgiving. DJ Bennett & Rob Lewis came quickly & had the problem fixed in less than an hour. So glad they were able to quickly find the problem & fix it.

Review 25 (2024-08-30 - Rating: 5)
Had an emergency plumbing issue at our rental and called Roto-Rooter. Within an hour, they came and identified the problem. They were able to fix the issue in less than about 30-40 minutes. Super great, efficient and communicative employees. Thank you Guillermo and Eduardo for your help today!

Review 26 (2024-09-28 - Rating: 5)
Alexander was fantastic. He fixed an issue that was left behind by another plumber, and was quick and professional the entire time. 10/10 would recommend him to anyone seeking plumbing services.

Review 27 (2024-09-04 - Rating: 5)
Noah showed up on time.Cleaned both 4 in and 3 in lines.Gave us a great price.Very happy with Roto-Rooter service.

Review 28 (2024-09-07 - Rating: 5)
Lyndon was a true professional when came to give an estimate and cleaned the bathroom sink pipes. He explained what he was doing and why. I am extremely happy with the work he did.

Review 29 (2024-07-14 - Rating: 5)
The hot water faucet broke in the middle of the night and flooded the bathroom. I called around 6:00am and was told that the plumber will be here between 8:00 to 10:00am. Samuel the young plumber shown up earlier than I expected. He was very polite and knows how to handle the problem. He gave me the quote that I accepted and he took care of the issue without any problem. He also cleaned up the area before he left. Very happy with his job!

Review 30 (2024-09-05 - Rating: 5)
Lamont came out and unclogged our sink drain. He first tried the 25ft coil which didn’t work, then he went and got the 35ft which did the trick. Pleasant and respectful- would definitely recommend.

Review 31 (2025-01-05 - Rating: 5)
Amazing job, they did it really fast and with really good attitude appreciate you guys Matthew and Ryan !

Review 32 (2024-11-10 - Rating: 5)
Fantastic service by Mario! A++++! Within a matter of minutes he was able to figure out the plumbing issue and resolve. He went above and beyond! Thank you Roto-Rooter and Mario!!

Review 33 (2024-11-15 - Rating: 5)
Eduardo was great! Friendly and efficient. If we need service in the future, I will request him for our plumbing issues.

Review 34 (2024-12-02 - Rating: 5)
Richard was on time and very efficient. A pleasant personality to work with I will ask for him again if I should ROTO ROOTER service

Review 35 (2024-11-28 - Rating: 5)
William, Richard and Rogelio all excellent at wrestling a calcified cast iron shower drain pipe and clearing the way for epic drainage once again one day before Thanksgiving with family and guests staying over.These guys excel at their job.If youre in a bind call Roto-Rooter!

Review 36 (2024-07-13 - Rating: 5)
I am SO GLAD kenneth was the contractor assigned to manage my plumbing issues! Every detail was covered with complete professionalism, courtesy, and total polish!! He even went beyond the call of duty because the Had gotten so far out of control that while he was working another issue had been triggered. Half of my downstairs of my property was flooded, and after he was done it looked as though nothing had even happened. He knew exactly what to do to manage everything and I could not be more thankful!!

Review 37 (2024-09-02 - Rating: 5)
Our technician, Ignacio Velarde #2697 from Roto Rooter was professional, prompt and very knowledgeable. He diagnosed and fixed our problem very quickly. Many thanks to Ignacio and his entire team, from our first call, to the updates as to when the technician would be at our home.

Review 38 (2024-04-20 - Rating: 5)
Noah was a total pro. He clearly explained all my options and the roto rooter process. I was very happy with the response time. Noah and his tech was dispatched and arrived within less than an hour after I called. Excellent, personable service all around. And he worked quickly, efficiently.

Review 39 (2024-12-26 - Rating: 4)
Victor from Roto rooter came and unclogged my main line was very satisfied with service would highly recommend himThanks

Review 40 (2021-07-31 - Rating: 5)
This was my first time using Roto Rooter, it has been an excellent experience! Travis one of their professional plumber showed up leas than 2 hours after I called right on time! The clog I’m on main sewer line is now fixed, everything cleaned and they answered all of my questions! Professional and honest service and great prices! Thank you Travis for helping me today… from now on roto rooter is my to go plumbing company!

Review 41 (2024-08-28 - Rating: 5)
Joseph Vega was fantastic. I would recommebd him to others. He was very thorough and completed that job with a great attitude.

Review 42 (2024-05-18 - Rating: 5)
Great experience. From the time I called to the time the tech arrived was just over an hour. Adam did a great job listening to what I needed and made good suggestions. He made sure I knew what he doing every step of the way. He had the problem cleared up quickly. He also made sure that everything was good before he left. The cost was also less than I expected.

Review 43 (2024-09-01 - Rating: 5)
Loved DJ! He was prompt, courteous, and amazing. Joe came with DJ and he was amazing as well. Fabulous experience

Review 44 (2024-12-13 - Rating: 5)
Great experience with roto-rooter. Victor was so efficient and professional. Would recommend him to everyone I know.

Review 45 (2024-12-04 - Rating: 5)
Professional, friendly and communicative. Gave me options on what service I needed. Didn’t push me towards one versus the other.

Review 46 (2025-01-02 - Rating: 5)
Victor was very nice and got the job done, big thanks to bro 🙏🏾

Review 47 (2024-07-16 - Rating: 5)
The technician that initially started the service to check for the clog was very sweet and professional and patient. He diligently worked on attempting to find and clear the clog. It as quite a job and what I assumed may be simple turned out to be quite difficult. In an attempt to resolve my issue, the technician reached out to a supervisor who then came to my residence with another technician in training. The supervisor was also unable to resolve my issue. As it turned out, I was told that the only way to eliminate the clog completely, my pipes / main line was going to need to be hydro jetted. Then at the end of the night a 4th technician showed up to run a camera through my plumbing line to locate the exact area of the clog. He was able to determine that it is in the center of the area directly beneath my tub in my main bathroom. I am in the midst of fixing a number of things in my house in need of repair. Unfortunately, I do not have the financial means to afford the hydro jet service at this time. I am going to see if I can set another repair aside to be able to take care of the hydrojet service in the very near future.I usually do not use bigger companies like Roto Rooter. As a previous owner of a small business, I tend to try to support other small / independent businesses. In the case of this particular project, I reached out to Roto Rooter because I thought that the job would be able to be completed in a more timely manner as I have workers at my home right now and could not be without a working toilet. What I learned from this experience was that Roto Rooter did everything possible to assist me. In the end, I still have an issue but I now know exactly what and where the problem is stemming from. I would recommend Roto Rooter to other friends and neighbors. The technicians are great. Especially Richard!

Review 48 (2024-05-17 - Rating: 5)
Luis provided excellent, expert knowledge in a friendly and incredibly helpful manner. I’m saving his info as he is now my new plumber! He went above and beyond and I can’t recommend him enough! Would give more stars if I could. We are enthusiastically happy customers. Thank you for everything Luis! You’re a good guy.

Review 49 (2024-07-18 - Rating: 5)
Richard was amazing and super polite best experience I’ve ever experienced when hiring a plumber he made the process so easy. Definitely gained a new loyal customer.

Review 50 (2024-12-14 - Rating: 5)
Victor did a great job. He explained everything very clearly and took care of us.

Review 51 (2024-04-24 - Rating: 5)
Michael was sent for an on-site quote. He is very nice and of great understanding and offer a reasonable price and very experienced to get my 3 shower rooms unclogged!!

Review 52 (2024-11-12 - Rating: 5)
Excellent! Easy, friendly, fast, thorough & kept me informed about arrival time. Pleasantly surprised!

Review 53 (2024-05-12 - Rating: 5)
Manny is amazing. Professional, communicative, friendly, honest and skilled in his craft. He came by from a warranty in a Saturday and came back the next day on Mother’s Day as the problem returned. Was very helpful and patient in explaining what the problem was to me. I am not a plumber but I understood how things worked from cleaning to hydrojet to bull pipes. It was a pleasure to have him as our tech on this holiday weekend. If I could give 10 stars I would!

Review 54 (2024-12-20 - Rating: 5)
Chris was very knowledgeable and fixed the issue we were having with our water heaters.

Review 55 (2024-07-06 - Rating: 5)
Kenneth did a terrific job at my house. He came out on the 4th of July for which I am so grateful. He was professional, did he job well and fixed our problem. He was terrific.

Review 56 (2024-04-21 - Rating: 5)
Outstanding service for a busted kitchen pipe on a Saturday night. Jordan our tech was awesome. The operator kept us informed via calls and texts. Totally reasonable price. Highly recommend!!

Review 57 (2024-05-29 - Rating: 5)
Sammy and Joseph did a great job. It was a late night call but they showed up promptly. Took great care in leaving the bathroom clean and sanitized before they left. Would highly recommend!

Review 58 (2024-09-06 - Rating: 5)
Noah resolved our problem quickly kept me informed throughout the process. He advised me of preventative maintenance, much appreciated.

Review 59 (2024-06-08 - Rating: 5)
I have used rota router 3 or 4 times for plumbing problems . I plain to use them when we experience any plumbing problems in the future. All the gentlemen were will mannered, knowledgeable, and were able fix the problem in a timely manner. ONE OF THE BEST COMPANIES I HAVE HAD THE PLEASURE TO WORK WITH.👍

Review 60 (2024-07-22 - Rating: 5)
Excellent! Fast service and a very professional plumber. Derrick resolved the issue quickly, and everything works perfectly now. Highly recommend!

Review 61 (2024-04-25 - Rating: 5)
Roto-Rooter helped our household out today! We have had repeat issues with shower clogging. We had it fixed around 3 months ago and it was unfortunately clogged again, under their 6 month warranty we had service within an hour of calling free of charge. The man that helped us out was very friendly and helpful and came with suggestions for preventing this as a future issue!

Review 62 (2024-04-27 - Rating: 5)
Had a clogged pipe that was effecting my toilet & shower. Called Roto Rooter & sent a technician out ASAP. The technician Kenneth was great to work with. Very knowledgeable & responsive. Fixed the issue in about 20 - 30 minutes. Very satisfied customer!

Review 63 (2024-08-31 - Rating: 5)
Noah was a lifesaver! He was here in no time, explained everything that had happened with my pipes and was able to repair the main line sewage blockage! Thank god for Noah!!

Review 64 (2024-09-01 - Rating: 5)
Ignacio was great and knowledgeable. Quick and sufficient. I appreciate his time and his work

Review 65 (2024-09-01 - Rating: 5)
Had Lamont come out for an emergency drain clearing. Great work, friendly, and fixed our problem! Would definitely recommend.

Review 66 (2024-12-05 - Rating: 5)
Steve, Eric, Fabian (and his partner) and Victor were courteous and knowledgeable!

Review 67 (2024-07-05 - Rating: 5)
Sam did a fantastic job addressing my concerns. He was very knowledgeable and resolved my plumbing issue quickly and efficiently. Thank you Sam!

Review 68 (2024-07-24 - Rating: 5)
Very prompt and communicative. Derrick was awesome and was able to solve my drain issues! Thanks again!

Review 69 (2024-05-03 - Rating: 5)
The technician, Bi, was very professional in his handling of the back-up of our kitchen sink. He told us he would need to clean out the debris with the use of his equipment. He did so promptly, fixed the problem and then cleaned up the sink so there was no sign of the mess we had. He was a gentleman and put us at ease from the beginning which, considering our emotional state, was wonderful. We would recommend Bi to anyone.Martin Jaeger

Review 70 (2024-07-15 - Rating: 5)
Very quick, easy, and professional experience. Would definitely use them again for any issues. My tech was great.

Review 71 (2024-07-07 - Rating: 5)
Sam was great. Very thorough and explained everything clearly and what he was doing and the cost. Great customer service and would highly recommend.

Review 72 (2024-08-30 - Rating: 5)
Ian was great. Showed up within 45 minutes of us calling, unclogged the toilet and cleaned up everything.

Review 73 (2024-07-09 - Rating: 5)
Samuel came the morning after a minor flood and saved the day by unclogging our sink/washer drain at two points. Great service, kind and efficient.

Review 74 (2024-05-14 - Rating: 5)
I am so impressed with how smart and thoughtful Adams was today. He just doesn’t fix the problem he carefully assess before he executes to insure no additional damage can occur. Outstanding job.

Review 75 (2024-05-01 - Rating: 5)
Lemont was very communicative and let us know he was able to come early which was great. He also replaced our garbage disposal in a timely manner including getting the part that he didn’t have on time. We will def be calling him again, thank you

Review 76 (2024-11-02 - Rating: 5)
Bi was really helpful. I recommend him to everyone that has any plumbing issues

Review 77 (2024-04-23 - Rating: 5)
Lamont has been here twice and did an excellent job both times. He was very courteous and professional. I highly recommend him and give him 5 stars.

Review 78 (2024-07-22 - Rating: 5)
The plumber was very friendly and respectful. He was very helpful and got the job done quickly and efficient.

Review 79 (2024-08-04 - Rating: 5)
I worked with such a nice plumber, Jaelan from Roto rooter He was very informative , very clean and cleaned up after he was done , it was a great experience

Review 80 (2025-01-03 - Rating: 5)
Victor and Felix were a great help.They provided us with useful information and explained to us the issues. thank you (:

Review 81 (2024-06-28 - Rating: 5)
Kenneth Boggs was great and went above and beyond to help us out with our toilet plumbing problem. Great service!

Review 82 (2024-11-08 - Rating: 5)
Bi listened carefully to my issues and addressed the problems professionally. Job well done.

Review 83 (2024-04-25 - Rating: 5)
The water valve broke on my first day in the new home. Nacho did a great job coming in at an odd hour and ensuring the job was finished and water is back on , in the house. He was a life saver and amazing professional.

Review 84 (2024-05-21 - Rating: 5)
Sam and Joseph were very quick, professional, friendly, and helpful. I’m happy they were able to fix my issue fast. Very impressed!

Review 85 (2024-04-24 - Rating: 5)
Manny was amazing , he was here within 45 mins of me calling and fix the issue fast . Very helpful and friendly. If I ever have any plumbing problems I will only use Roto-Rooter.

Review 86 (2023-11-26 - Rating: 5)
Roto-Rooter was very pleasant to deal with. Edwin was our tech, who was great. He was able to come out quickly and fix the issue without a problem. Very professional and pleasant to deal with, would definitely recommend.

Review 87 (2024-05-08 - Rating: 5)
Lyndon and Derek were amazing, thoughtful and shared information about their process and repair choices/tactics the entire time, start to finish. Highly recommend RR and this crew team.

Review 88 (2024-05-16 - Rating: 5)
Ignacio was a delight. Informative and very helpful. The client is a 93 year old lady and he extended her every courtesy. He also proved counsel to neighbors who were trying to help her.

Review 89 (2024-04-30 - Rating: 5)
Kenneth Boggs took care of my home’s plumbing. He did a great job. He is professional, knowledgeable, and efficient. I am recommending him to my family and friends.

Review 90 (2024-04-26 - Rating: 5)
Dexter my technician arrived timely and completed the job unclogging my tube drain efficiently and it was very smooth. Great work! I would recommend Roto-rooter/Dexter to friends and family.

Review 91 (2024-10-29 - Rating: 5)
Mario and his team did an amazing job last night! Thank you guys for all of your hard work.

Review 92 (2024-04-25 - Rating: 5)
Jaime, Roger and Sam from Roto Rooter have been amazing. They are gracious, prompt, extremely knowledgeable and their work is excellent. Thank you !

Review 93 (2023-10-20 - Rating: 5)
I contacted the company online. Was able to book an appointment for the time window of my choice on the following day. The plumber arrived on time. He knew how to tackle the issue and did it swiftly. I was very happy with the service.

Review 94 (2024-12-16 - Rating: 5)
On time, very knowledgeable, fixed problem quickly. Will call again if needed.

Review 95 (2024-05-01 - Rating: 5)
Called Noah for an emergency leak of the kitchen sink water valve . He arrived promptly and solved the issue in a fast and effective manner . Will call this operator again if other pluming issues arise in the future.

Review 96 (2024-12-19 - Rating: 5)
Thank you Victor and Jhon for your help. I have been living in this house for two months and have been struggling with a drain issue for one month. Despite some problems that couldnt be fixed, they both tried their best to make me feel better. They used a camera to inspect, cleaned everything, and left. I hope this problem is now resolved and I wont have to deal with it again. Thank you both for being so kind and helpful.

Review 97 (2024-09-08 - Rating: 5)
Ian was prompt, professional, and efficient. Got the job done right! Thank you Ian.

Review 98 (2024-05-08 - Rating: 5)
Very professional in helping us with our draining problem. Ignacio was very informative and swift in the the job to get us back in doing our laundry after he showed me why the water wasn’t draining.

Review 99 (2023-09-18 - Rating: 5)
It can be really tough when you have issues with any plumbing but the kitchen area is one of the biggest headaches, right up there with the bathroom. Thank God we had the pleasure of having service done by Michael Williams #7934.The problem started when someone accidentally put a moisture absorbent deodorizer in the sink instead of the trash. This caused a stoppage that we couldnt fix. Then we called Rotor-Rooter and they said a service tech would be with us between 1-3 pm. It was barely past 1 pm when Michael arrived! He was clean, dressed professionally and ready to tackle our problem with options for us the whole way through. He was honest and transparent which made us feel like we were in great hands. He was very informative and helped usquickly come to a decision. Now this is my grandmothers 91 year old home and unbeknownst to me and my GF, the kitchen line hadnt been cleaned in many years (since before I moved in in 2017). When this proved to be a problem, Michael got right on it and let his Manager know what was happening. Im very appreciative for the information Michael gave us about how often we should be scheduling cleaning/hydro jet service to prevent this in the future.Michael was able to fix our sink and clear the stoppages without many more issues from our old house thankfully! And even when a problem came up he was friendly and positive! My gf and I felt bad that it took longer than we all expected but thats just what happens sometimes with older houses as we well know. We would like to express our gratitude for the service and for Michael because otherwise we would still be without a working kitchen for my 91 year old grandmother. We would 1 million% recommend Michael and Rotor-Rooter to take care of you. Everything was professional!

Review 100 (2024-09-08 - Rating: 5)
Ignacio was great. Solved the problem and gave us a clear breakdown of what the issue was

Review 101 (2023-04-11 - Rating: 5)
Ruben is exceptional and amazing!!!!I called a few days in advance an asked for a plumber to come to my property. We were dealing with a nightmare tenant who had changed the locks and it took us a very long time to break the lock. He patiently and kindly waited for us to open the door. I walked to him a few times to apologize for making him wait, and each time he responded with a smile and kind words and reassured me that he is ok and asked me to not worry. I was very stressed out that day and he was very kind and supportive while we resolved the lock issue. Once we opened the door with the help of locksmith and LAPD, he entered and took care of the improper material that the problematic residents had stuffed down the pipes. He removed all the material and when he was done, the area was left spotless and clean. I told him I didn’t have physical card me but I had the number, he didn’t make a big deal at all and tried punching my card number in. I had asked him to forward me the pictures he took for my reference, and he sent several pictures. I could not have asked for a more professional, skilled and an amazing person to have helped me on such a stressful day. Ask for Ruben and you won’t regret your decision. He is simply amazing!!!

Review 102 (2023-03-24 - Rating: 5)
Edwin was fast, courteous and very quick about fixing my main line drainage - all this on a busy Friday too. He was super helpful in explaining what he had done and also left the area cleaner than when he arrived. I would highly recommend!

Review 103 (2022-10-27 - Rating: 5)
I really enjoyed the prompt service that George provided today. He was able to install my new water heater and gave me a heads up of possible issues AND he was able to overcome them. At the end of the day; I care about being able to have hot water again and George made it happen. Great job! Outstanding service!

Review 104 (2022-11-29 - Rating: 5)
Roto rooters is consistently the best!!! Ruben our service technician today was especially helpful, professional and kind. I called them with our shower blockage issue, and they were here within less than 30 minutes! Always do a really wonderful job - definitely recommend!

Review 105 (2024-04-30 - Rating: 5)
My kitchen sink was clogged and called for a service. Technician arrived in 30 minutes and fixed immediately. Very quick and professional service.

Review 106 (2022-12-12 - Rating: 5)
Roto-rooter was great! They were able to get someone out to my house within few hours and kept me updated throughout the wait. Noah quickly assessed the problem when he arrived and was able to not only fix the clog in the kitchen sink but also identified some small leaks that he was able to fix preventing larger issues down the road. All in all great experience and will use them again

Review 107 (2024-04-19 - Rating: 4)
They did clear our mainline clog. However, we made it clear to them that we were selling the house and not interested in any other work but the tech decided to keep trying to upsell us on an entire new sewer system. My husband made it clear to him by saying, “ I’d put a porta-potty in the driveway before I’d dig up that sewer. He finally cleared the clog.

Review 108 (2024-04-21 - Rating: 5)
Quick to respond - very detail oriented and exhausted all options until the job is done ! Got me all set up with everything I needed to take info to my landlord. Really appreciate Adams service.

Review 109 (2023-07-06 - Rating: 5)
Had a plumbing issue and Ian came out to help me with it. He was very professional and knowledgeable. Explained everything he was doing and took it time to make sure the problem was solved. I highly recommend him and his company to everybody.

Review 110 (2023-04-08 - Rating: 5)
Jeff was an AMAZING technician. I was not at the property when I was alerted about a leak, Jeff was quick to let me know the issue was not major, and that I was in good hands. I really appreciated the extra time he took to take pictures, videos, and explain each of the issues he found, and their level of severity. I feel fortunate to of lucked out with such a great plumber - 5+ stars.

Review 111 (2022-12-02 - Rating: 5)
Noah came out within 45 minutes after my call for a drain clog. He was professional and so polite and considerate of my home and not hurting the stucco. Probably the nicest plumber Ive ever worked with. He also cleared my stubborn clog all with a kind smile. I would absolutely recommend Noah tech #208 if you want a detail oriented, considerate, clean plumber that is efficient and effective.

Review 112 (2024-04-24 - Rating: 5)
Joseph was our plumber today. Arrived Fast, he was knowledgeable, and got the job done. Also very friendly.

Review 113 (2023-07-23 - Rating: 5)
After a frustrated Mike Diamond technician failed to up sell me (I ran him off the property after he didn’t want to “waste his time” working on something he was convinced was impossible to clear), I called Roto Rooter. Within an hour Mr. Lamont Harris arrived and with great expertise, patience and genuine pleasantries successfully and quite quickly resolved the problem. In the future I will not only call Roto Rooter again, I will adjust my schedule to accommodate Mr. Lamont Harris’ availability.

Review 114 (2021-12-09 - Rating: 5)
Christian and his co-worker were professional, knowledgeable and took care of the issue within the day of a very serious sewer issue. They also connected to me to a company that cleaned up the place that was very quick and efficient too. They have high tech equipment to help understand the problem and their pricing is reasonable. I was so glad they came within the hour when I had this emergency. Thank You!

Review 115 (2022-02-03 - Rating: 5)
Pablo, the technician that serviced our home, was amazing. Very helpful and went above what is expected to make the tenant happy. He called me to get the amount approved before doing the work (as requested), explained everything to me, and even took the time to inform the tenant how to properly use the hot water and garbage disposal. Nice, professional, cordial - couldnt ask for more.Im very impressed and based on this experience I will definitely be back.

Review 116 (2024-11-13 - Rating: 5)
Bi at Roto-Rooter was fantastic! He arrived on time, quickly diagnosed the issue, and worked efficiently to fix everything. Friendly, professional, and knowledgeable—I couldnt have asked for better service. Highly recommend!

Review 117 (2023-09-06 - Rating: 5)
I experienced a stoppage which affected the entire home. It involved removing and replacing the toilet in order to clear the line. What at first seemed straightforward was complicated. Noah Sambia, the Roto-Rooter plumber, with some difficulty was successful. He worked diligently and while replacing the toilet accidentally dropped a brass bolt into the main drain under the bathroom. This is where I was most impressed. In my experience workers most often don’t admit a mistake, would have replaced the toilet and left. It could/would have caused a problem in the future. Noah immediately informed me of the mishap and tried diligently to retrieve bolt. No luck. He promised to return the following morning with another plumber to go underneath my home (raised foundation) open a “cap” and “fish out the bolt.” Indeed he returned early the following morning assisted by Guillermo Jimenez as promised. Together after working about two hours they were successful. Everything was replaced, the toilet reinstalled and the problem resolved. Things don’t always go as smoothly as planned and errors happen. But Noah immediately admitted the mistake and corrected it with the assistance of Guillermo as quickly as possible. Noah was more concerned and upset than I was. Because of my years of experience with construction workers I was more than a little impressed with his honesty. Although the job took two days and a number of hours there was never any discussion of extra costs. The bill remained the same as when first quoted. It gives me confidence in Noah, Guillermo and Roto-Rooter as a company. I would not hesitate to use them and Roto-Rooter in the future. Also of course, the stoppage was cleared.

Review 118 (2024-10-28 - Rating: 5)
Great experience. Professional, knowledgeable and capable from beginning to end.

Review 119 (2024-04-20 - Rating: 5)
Raphael was fantastic. On time, expert level, explained everything to me clearly and cleared the line quickly and very well. 5 ⭐️s.

Review 120 (2023-07-04 - Rating: 5)
Incredible customer service from Dexter and Chris. I called and they were at my home within an hour. Dexter was professional, very informative and explained each step of the process involved with clearing my main line. Highly recommended.

Review 121 (2023-02-03 - Rating: 5)
Roto Rooter sent Noah out to repair a running toilet in my home. I found him to be excellent in his service, articulate as to what my choices were to fix it, and most personable and professional. I would certainly recommend them to my friends and family.

Review 122 (2023-01-01 - Rating: 5)
Noah was very professional and spend a good time fixing our water heater on New Year’s Eve. He was meticulous and made this experience so much more bearable. He did an outstanding job and he’ll be the reason for us to come back toRoto-Rooter when needed. Thank you!!!

Review 123 (2023-06-30 - Rating: 5)
Dexter was amazing. He was super friendly and fast. Got to the house, evaluated the situation and was quick to fix the problem. He was so nice and professional and we are now clients for life!

Review 124 (2020-09-02 - Rating: 5)
Josh was great. There wasnt any kind of nonsense. Fixed our clog and then brought out the camera team to show me the ancient pipes in my house. I asked for and got bids for repairs/replacement. The bids he gave me were very reasonable. No zip code gouging. He had great advice and he was thorough. Well definitely use Josh and RR again.

Review 125 (2024-09-02 - Rating: 5)
Great service! thanks for saving the day mr D.J. bennett!

Review 126 (2024-08-31 - Rating: 5)
Joseph was very efficient and professional and fixed our issue

Review 127 (2022-10-29 - Rating: 5)
Service was excellent technicians were professional and knowledgeable. Noah, Lamont and Ian have a passion for their chosen careers they possess 25 years of total customer service experience. Again, thanks I would recommend this company for future service.

Review 128 (2022-12-02 - Rating: 5)
Noah was fantastic. Our sewage clean out is a mess (crazy pipes, etc.) and he never gave up getting it cleared! Three methods and thankfully, the third worked fantastically.Even better, he left the area super clean.Would for sure recommend.

Review 129 (2024-04-21 - Rating: 5)
Lamont was very thorough and pleasant. He fixed our plumbing problem and I would highly recommend him.

Review 130 (2023-07-29 - Rating: 4)
Roto Rooter was very responsive, sent a plumber the very morning we called. The plumber who arrived was very professional - competent, courteous, gave good advice, fixed the problem well (replaced leaking kitchen sink faucet). Cost was on the high side for a 2 hour job, but maybe all plumbers charge a lot these days?

Review 131 (2022-09-12 - Rating: 5)
I couldn’t find a plumber to respond on a Sunday to a clogged drain that was causing flooding. I finally called Roto-Rooter. They were able to respond in 35 minutes. Mike showed up and gave me an honest explanation of what he believed was wrong. He was able to complete the work quickly. I appreciated his honesty and the fact that I didn’t end up with additional charges. If I have another plumbing problem, I will definitely call again and ask for Mike.

Review 132 (2022-06-29 - Rating: 5)
DJ and Luis came quickly and were able to assess the root intrusion in my front yard. In addition they repaired a section of pipe underneath my house. The were friendly and clear about the repair needing to happen and the extent of the sewer obstruction in my front yard. They showed me all the work through their camera and gave me a good education about what needed to happen. They were excellent.

Review 133 (2022-08-11 - Rating: 5)
Jeffrey was excellent; arrived on time and was very courteous. After inspecting the area, he explained it all to me. He answered my many questions, then did a great job at a reasonable price. Would highly recommend him.

Review 134 (2022-11-09 - Rating: 5)
A+ service. The two gentleman that showed up were very patient, nice and helpful. We decided to clear our area drain since water was pooling due to rain and in no time our problem was resolved. We cant thank them enough for helping with the cost as well due to the small amount of time it took. Do not hesitate to use Roto Rooter!

Review 135 (2022-10-27 - Rating: 5)
I called Roto-Rooter late afternoon, and within not even an hour, their tech Noah Beckler arrived at my house.Noah was incredibly thorough, helpful, and explanatory. He took the time to diagnose and solve the issue, and then walked me through everything he did. Noah even took the time to leave my washroom (much) cleaner than he found it.I’m beyond impressed with both Roto and Noah, and can not recommend him enough. If you need someone to trust to do the job in a complete and professional manner, he’s your guy (give this man a promotion!!). Thank you!

Review 136 (2024-05-10 - Rating: 5)
Ian Cabral was professional and efficient in clearing out our clogged sink. He left everything perfectly clean, as well.

Review 137 (2022-12-14 - Rating: 5)
Noah was super pro. He arrived quickly and was very courteous and thorough. Got our laundry pipe cleared out in no time. Went above and beyond to help us out. Would highly recommend.

Review 138 (2022-12-29 - Rating: 5)
Noah from Roto-Rooter was amazing! He went above and beyond, was super professional and friendly, explained everything he was doing and why. He also stuck with the job until it was done and it was tough. If I could give more than five stars I would.

Review 139 (2022-06-01 - Rating: 5)
Rudy was amazing. He got the job done in a timely manner. It was my first time using Roto Rooter and l am more than happy with the service l got. Rudy was very friendly and knowledgeable. Also, customer service was great. I will definitely use Roto Rooter again. Thank you so much for helping me out on memorial day.

Review 140 (2024-11-05 - Rating: 5)
Bi was a big help. Friendly, straightforward and helpful with making the right service choice. Thank you very much.

Review 141 (2022-12-03 - Rating: 5)
Noah helped me today with my plumbing issues. He was kind, courteous and left the bathroom spotless.While I don’t enjoy the plumbing issues I’ve been having the team I’ve been dealing with is fantastic. Thanks for a great job!

Review 142 (2021-08-10 - Rating: 5)
Zamonte was very professional and advised me of the possible repair work and expense. He did a very good job. His work was efficient and he had a pleasant demeanor. This young man is a excellent example of outstanding customer relations. Thank you for your assistance. If in need of future plumbing services, I would opt to use your company again.

Review 143 (2022-05-31 - Rating: 5)
I called roto-rooter at 7am because my sewage line output was putting sewage all over my lawn! They were there within an hour and 30 minutes which is amazing! Then, I was super-busy with work when the plumbers came by and they were very quick and understanding!! Phil was especially great! Please thank PHIL for me!! Hes truly a hero!

Review 144 (2021-06-07 - Rating: 5)
Extremely helpful and professional. Explained the issue we were having throughly so we could understand and that meant a lot to us. We just moved in to a house we bought as is. So we are coming to find how old things are around here. I’m so glad that Roto Rooter took my call quickly, confirmed my same day appointment in less than 10 minutes and I had a technician at our home in less than 2 hours from the time I called! As a homeowner this type of service is remarkable and amazing to have! The prices are extremely reasonable as well. The technician was amazing !

Review 145 (2022-12-27 - Rating: 5)
When I called to see if there was any service on Christmas Day, I was told yes but the technician couldnt be here for a couple hours. Then I received a call from the local office saying would be about 45 minutes. This was only about 10 minutes after the first call. Then 5 minutes later the technician was knocking on my door! It was amazingly fast service for Christmas Day Holiday. The technician was very curtious and professional skilled. He completed the main line clearing in about 20 minutes. The clog took about 40 feet of his snaking cable. I will call Roto-Rooter Plumbing again, even if it is not on a holiday.

Review 146 (2022-05-23 - Rating: 4)
Louis was great. Informative. Clear, helpful. Gave good advice.The price, however — apparently standard as I was given only two choices ($450 to snake, $1200 to hydro something) — was absurdly high.$450 for about 20 min worth of work. I am grateful to Louis for his work, but I will never use Roto Rooter again at prices like that.

Review 147 (2024-06-04 - Rating: 5)
Our technicians were very quick, courteous, and informative. I highly recommend their services.

Review 148 (2021-03-07 - Rating: 5)
I am very satisfied with their service. They are open 24/7 which is really amazing. I get to request a technician even pass midnight, to schedule the earliest possible time they can fix my clogged toilet. And they are highly professional because the technician they sent me has a wide experience in plumbing so he did the job almost instantaneously and smoothly. They are prompt when it comes to time and they are really a professional plumbing company. I could recommend them for all your plumbing needs. Thank you for your help and immediate action. More power to Roto-Rooter!

Review 149 (2022-06-29 - Rating: 5)
Daryl was a complete professional, explained everything he was doing step-by-step and solved my drain issue within 30 minutes of arriving to my house. Would definitely use this service again and highly recommend Daryl as a service technician.

Review 150 (2022-12-29 - Rating: 5)
Noah is one of THE BEST plumbing professionals we have had. He was thorough and cared about our needs in a professional manner. Attention to detail was amazing.

Review 151 (2024-05-14 - Rating: 5)
They were able to show up within a couple hours of having made an appointment and did a thorough job of unclogging the drains.

Review 152 (2022-12-06 - Rating: 5)
Noah did an amazing job with the removal of my old water heater and the installation of a new water heater including a new protective enclosure. He did a greasy job laying out all of the options for repair, including price estimates. He went above and beyond to implement a new, sustainable solution. Thank you, Noah.

Review 153 (2021-03-31 - Rating: 5)
Michael came to fix a bad valve on our refrigerator water line. He not only did a great job but went through a lot of effort to do so. He was positive and communicative about the status of the job. Super friendly service and a fair price. He came out the same day too. Overall, we are huge fans of Roto-rooter because of Michael’s great service and attitude, and we will definitely be using them in the future. Thanks, Michael!

Review 154 (2024-09-08 - Rating: 5)
Scheduling was very straightforward. Lamont arrived on time and was very efficient in diagnosing and solving the problem. He was very courteous and explained the issue and the steps he would do to fix it. Thank you Lamont for resolving the issue

Review 155 (2024-09-08 - Rating: 5)
Joseph came on time and was very helpful! He immediately knew what the problem with our toilet filler valve was. He had all the parts and tools to fix the problem. After he finished his work, the toilet was working perfectly. Joseph was knowledgeable, explained everything in detail, and was very professional. I highly recommend Roto-Rooter and in particular Joseph!

Review 156 (2024-09-02 - Rating: 5)
Ruben was professional, polite, and explained the whole process (even amidst an emergency kitchen sink clog/back up!) while also carrying out excellent and timely service to ensure the problem was fixed and the job was 100% complete. 10/10!

Review 157 (2024-09-04 - Rating: 5)
Great experience. On time, very clear on what was going on and the possible remedies. Very nice guys as well. Would be more than happy to use their services again.

Review 158 (2021-07-27 - Rating: 4)
Roto-Rooter is obviously a big name in plumbing, and that is honestly part of the reason for four stars. On the plus side, I got service quickly...however, what I didnt like is that I was told the technician would price the job when he got to my place, though I was asking for an installation which should be straightforward (and was). Anyway, the technician was friendly, professional and did a good, quick install. On the other hand, plumbing services are costly and this reflected that 🙄.

Review 159 (2023-01-19 - Rating: 4)
Roto-Rooter was fast, efficient and effective. Their field tech who came out to my house assessed the problem quickly, found the right solution and cleaned out my storm drain pipe in about 40 min. He was very professional and polite, answering all of my questions. He even gave me a $100 off coupon on the spot.The one issue I have with Roto-Rooter is that their rate for this service - $1,500 per hour - was probably higher than what they would typically charge for the same service at other times during the year. I do understand Demand vs. Supply curve and its effect on pricing, but still the notion that they would be purposely spiking up their rates for that service, taking advantage of the people during their most vulnerable time (being hit by an unprecedented flood in CA), does NOT sit comfortably with me (assuming my suspicion about their spiked rates is correct). I may stand to be corrected about thinking that Roto-Rooter spiked their rates during the flood week. For what its worth, Rescue-Rooter was charging about the same rate for the same service, when I called for their estimate.Other than their rate, I was quite satisfied with Roto-Rooter.

Review 160 (2023-09-28 - Rating: 5)
Noah arrived on time, was professional, courteous, knowledgeable, and efficient. He fixed the problem, and gave additional advice on how to maintain! Thank you!

Review 161 (2022-08-18 - Rating: 5)
Adrian was very professional, knowledgeable, and friendly. He was dedicated to resolving my plumbing issues, and resourceful by calling upon other experts from Roto-Rooter. Adrians can-do attitude and obsession for satisfying my needs was noticed and appreciated.

Review 162 (2024-04-23 - Rating: 5)
As always - Quick appointment, great communication and problem solved in no time. Already a returning customer and will continue to be so.

Review 163 (2022-05-16 - Rating: 5)
Victor, Michael and William (trainee) were absolutely amazing! They solved the problem, quoted on the spot and got to it! Reliable, friendly, efficient and they ALWAYS make me look good. As a designer and estate manager I MUST have vendors o can rely on!

Review 164 (2022-07-29 - Rating: 5)
Jose was a great technician as he was very diligent to accurately diagnose the issue, which was not easy. He made numerous attempts to find the source of the clogged pipes and did not easily give up. After a lot time and effort, he successfully unclogged the pipes. Much appreciated!

Review 165 (2022-02-13 - Rating: 5)
Christian arrived on time, courteous. He explained all possible scenarios and my options. i was able to make my own informed decision with no pressure from him. Aside from the sewage backup, it was a pleasant experience. will recommend!

Review 166 (2022-05-22 - Rating: 5)
After another company bailed on me and had me waiting pretty much all day, root rooter was able to come out with in the hour and snake out my main clean out. Adam and Alexi were friendly and professional. They were able to give me a good idea of the condition of my drainage pipes and give me couple estimate on the cost of changing out the cast iron pipes.

Review 167 (2023-07-17 - Rating: 5)
Ignacio is beyond an expert in plumbing. Diagnosed the situation quickly from multiple angles and was thorough. If you have a problem, dont waste your time going anywhere else. Very professional

Review 168 (2024-04-21 - Rating: 5)
Dexter was awesome and arrived right on time. Did the job quick and saved me a lot of headaches! Would always recommend.

Review 169 (2021-12-05 - Rating: 5)
I had a clogged pipe that was sending water to weird places. José was on time, incredibly helpful and friendly, and got it fixed. It wasnt the most simple or obvious of issues and he figured it out, and its been working great. I appreciated that he explained stuff to me, cleaned up after it all, and was very knowledgeable. Roto Rooter isnt super inexpensive but its worth it -- I trust them and this service was great.

Review 170 (2024-05-15 - Rating: 5)
Noah was very knowledgeable, very helpful and great client service. Will call for him again very honest!! Thank you

Review 171 (2024-09-01 - Rating: 5)
Joseph Vega was very respectful, helpful, and had great costumer service. He explained his recommendations and tactics thoroughly. We would definitely call him again.

Review 172 (2022-12-04 - Rating: 5)
Needed a waterline for the dishwasher. When I called a repairman for the old dishwasher, he said, well.. its better if you just get a new dishwasher, the cost to repair it would almost be the same as getting a new one. Oh and you would need to call a plumber because theres no water line. We purchased this house with a dishwasher but no water connection 😢So bye bye old dishwasher.. new one is coming in a week.Noah was the assigned technician for the job. He installed the hot water line, fixed/tighten the trash dispenser because it wasnt tight, he also checked other things around the kitchen sink.Cant wait for the new dishwasher to arrive!

Review 173 (2021-03-30 - Rating: 5)
I am very impressed with Pablo Garcia. He came out to my house and was extremely knowledgeable, professional and curtious. He took the time to explain to me all the details so that I would have a clear understanding of my situation. He answered all of my questions and concerns and I felt he was honest, smart and right on point. I would not hesitate to call and ask for Pablo, he knows his stuff and he is the real deal.

Review 174 (2021-07-10 - Rating: 5)
Myles was very professional, polite and offered outstanding customer service. I just purchased my home and I appreciated his care of my space while he worked. My service call was done late night and I was pleasantly surprised by his attention to detail. I will definitely use Roto Rooter in the future. Thank you

Review 175 (2021-04-02 - Rating: 5)
Miles was very swift to fix the problem of my water not draining properly to the city. He was very informative and helpful. Aaron, as well was very informative and detailed in describing the future work I need to have done. I have used Roto Rooter before, will continued, highly recommend!

Review 176 (2022-11-06 - Rating: 5)
Needed sink unclogged. Grease and sludge had grown over the years and they had to snake the line 45+ feet. They were kind and informative during the process. My only caveat would be the price to do such a task. Almost $500 to do something that took less than 30 min. Although we could afford it I just wonder why the price was so high.

Review 177 (2022-03-21 - Rating: 5)
Absolutely amazing service. Manny took great care of us while providing excellent communication throughout the whole process. We couldn’t be more thankful to have had such a nice, professional, and considerate technician. Would recommend 100/10.

Review 178 (2024-04-24 - Rating: 5)
Guillermo is the best!!!, Extremely knowledgeable, respectful of home….. found the problem. Explain everything so you understand what is going on. Excellent Job! ..an expert!!!

Review 179 (2021-12-20 - Rating: 5)
We had water backing up on one side the house. The technician came over, stayed late to ensure things were working properly. His efforts were greatly appreciated. Please continue the excellent customer service that you technician displayed my family. Because of him and the last few Roto-Rooters Teams you sent out, you have a customer for LIFE!Thank you!Chambers Family

Review 180 (2023-01-07 - Rating: 5)
Lynden was super amazing, helpful and professional. He was quick to fix our clogged drain issue and he was so super sweet too. Very kind and informative and he did an amazing job. Thanks again Lynden!

Review 181 (2022-10-16 - Rating: 5)
Noah Beckler did great job unclogging my kitchen drain pipe. He is very professional, and responsible. He spent almost 2 hours removed grease clog and made sure the drain is back working again before he left.