Rooter Hero Plumbing & Air San Fernando Valley

Photo of Rooter Hero Plumbing & Air San Fernando Valley

Located in Chatsworth, California

Address: 21636 Marilla St, Chatsworth, CA 91311, United States

Phone: +1 818-322-0624

Rating: 4.9

Services

  • Identifies as veteran-owned
  • Online estimates
  • On-site services
  • Language assistance
  • Repair services
  • LGBTQ+ friendly
  • Transgender safe space
  • Credit cards

Categories

  • Plumber
  • Air conditioning repair service
  • Drainage service
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-17 - Rating: 5)

    We were taken care of by plumber Jonathan Trejo. It was a great experience from the customer service, to the dispatcher and the plumber, the entire experience was 5 Stars✨️! I was worried that I might have a leak in my bathroom and called Rooter Hero. They were able to schedule a same day appointment.Jonathan arrived and greeted me with a smile. He did a very through inspection and went out of his way to ensure no leak was detected. He used a state of the art thermal camera, checked under the house, and behind walls. He even performed a water test!He was extremely polite and used foot covers for his feet upon entering my house. His parents did a great job with him! I will definitely use this company again for all my plumbing needs! Thanks, Jonathan! You are our hero.

  • Review 2 (2025-01-05 - Rating: 5)

    Weve had Rooter Hero replace our sewer line, clean vents, drains, and replace exterior drainage at our current home. Their crew is always professional with presenting the scope of work and cost!Joe has visited our house twice to make repairs and fixes. Hes super friendly and even shares tips on how I can best maintain our plumbing fixtures. I cant wait to bring him back for projects we want to do!

  • Review 3 (2024-12-04 - Rating: 5)

    Fantastic attitude, fantastic work. So damn good ended up feeling like family. When Adam came in he was more than courteous. Albert, Victor Tanner and David were great in helping clean up and put things back together after their work was complete. I love them all like brothers!

  • Review 4 (2024-12-27 - Rating: 5)

    A HUGE shoutout to technician Jonathan and his Manager Teddy for being so classy and efficient at my brother, Roberts, place in Woodland Hills. He was thrilled with your service, has used you before (my recommendation), and will absolutely use you again! Thanks again! Ten Stars all around!

  • Review 5 (2024-12-20 - Rating: 5)

    Our water heater failed and we called Rooter Hero to help us with that. Rick and AJ came to our place promptly, explained the issue in detail, gave us multiple options, and handled everything in a very professional and proper fashion. They were always very kind and mindful throughout the process. I recommend their services to anyone who need help with their plumbing.

  • Review 6 (2024-12-15 - Rating: 5)

    Jay was great, came out on a Saturday, a few hours after we called. Was very professional and thorough. Explained everything he needed to do to fix our issue. We had a stubborn clog in the guest bathroom, and no cleanout on the property. He did a great job, resolved the issue, and provided recommendations for how to make things less of a problem in the future. He provided images of problem pipe areas that he found during his inspection, and discussed options with us about possible fixes. Would definitely use this place again in the future.

  • Review 7 (2024-09-12 - Rating: 5)

    My child flushed some toys down our toilet and we got quick and efficient assistance same day. My technicians Jay and Ivan were knowledgeable and personable. They came and gave us a quote and provided service with no fuss and no mess. Scheduling was simple as well. I definitely will use them again, although hopefully I wont have to.

  • Review 8 (2025-01-02 - Rating: 5)

    Tony A was amazing. He gave us an honest opinion about the status of our sewer line and saved us from the cost and headache of an unnecessary repair. A true professional.

  • Review 9 (2024-09-12 - Rating: 5)

    Ric and Joe came out on a same-day call. Courteous, professional, and knowledgeable. Everything you want from service industry representatives. They tackled the stubborn root blockage from every angle and didn’t give up until it was resolved. They kept me in the loop on everything they were doing and why. 5-star service! I will definitely be using this company again for future plumbing related issues and specifically requesting Ric and Joe.

  • Review 10 (2024-10-23 - Rating: 5)

    Ric Drury is Awesome! His attention to detail, care, friendly personality, and gives his very BEST! He came to fix some of the plumbing issues that we were having. He is efficient, great at communicating what is going on, and what to do to maintain keeping the drains cleaned out.He is definitely one of the best in this business and I would recommend him to anyone having any plumbing issues to ask for Ric Drury!

  • Review 11 (2024-03-23 - Rating: 5)

    Had my kitchen faucet installed and they did a great job. They were very patient with me because pricing was out of our budget. They told me what I needed and I was able to get at the store for a cheaper price. They came back same day to install the faucet. They were not able to complete the installation, but they came back the next morning and got the job done. Not to mention, the way our plumbing is for the kitchen is not easy to fix and get into easily. They did a great job. Customer service and communication was excellent! Thank you!

  • Review 12 (2024-10-04 - Rating: 5)

    THANK YOU Rooter Hero for your prompt response and being available to fix our bathroom sink. Jonathan Treja had amazing customer service and expressed that money is tight these days and was able to help us out with a discount. We are definitely calling you guys back for our plumbing needs.

  • Review 13 (2024-11-03 - Rating: 5)

    Ric, with Rooter Hero, came out to our house today to fix a leak we had with our toilet and he was amazing! He was able to figure out the root of the problem and got it all fixed! He was so kind, so professional and knew exactly what he was doing! This is a company we will definitely be using again when needed!

  • Review 14 (2025-01-03 - Rating: 5)

    5 Stars Service from Rooter Hero-Service Technician Jonathan for helping with my plumbing needs with professional friendly customer service like no other. I highly recommend using this service!

  • Review 15 (2024-10-01 - Rating: 5)

    Adam came out to drain my stopped-up shower drain today. He was friendly, quick and very efficient! He also inspected my water quality, water heater and water pressure. As I have “hard water” he recommended a carbon based filtration system, which I will consider at a later time!

  • Review 16 (2024-12-19 - Rating: 5)

    Richard arrived well within the time window. He was professional, and worked efficiently to clear up our plumbing issue. Letting us know possible causes and recommendations to prevent similar situations from happening in the future. Would recommended to anyone having plumbing issues!

  • Review 17 (2024-10-05 - Rating: 5)

    Ric came to look at a leakage problem I’m having with my home in Encino. He was timely, thoughtful and kind. It ended up that through his initial assessment, my issue appears to be with my pool and not my broader water or plumbing system. Instead of charging me for unnecessary detection work, Ric gave me a clear explanation of the likely cause of the problem and some recommendations of how he would approach addressing it if he were in my shoes (including some potential companies who do the type of services required.) I’m grateful for his thoughtfulness and him acting with such integrity. I wish I could give more than 5 stars!

  • Review 18 (2024-10-15 - Rating: 5)

    Ric did an amazing job here at my property. We had an issue with our waterless urinal and he walked me through all that he was doing every step of the way. Clean, courteous, professional.... I would highly recommend Ric to anyone I know.

  • Review 19 (2024-11-25 - Rating: 5)

    Jonathan Trejo was incredible even after a long day of other clients he got to us with a smile on his face and a can do attitude. He solved our issue of a clogged tub in no time and for such a great price. We will be using rooter hero for all our plumbing needs in the future! Thanks Jonathan and thank you rooter hero!

  • Review 20 (2024-12-18 - Rating: 5)

    Tony A. Came in time did a tremendous job. We could not be happier with his expert service. Highly recommend him. Thank You Tony. Thank You Rooter Hero.

  • Review 21 (2024-12-31 - Rating: 5)

    Tony A. is not just a Hero; he is a Super Hero! We had a roots that I do not believe another company would have even attempted, but Tony dropped that standing water like an Avenger!

  • Review 22 (2025-01-01 - Rating: 5)

    Ric was very professional and explained everything he was doing every step of the way and was very helpful with all.

  • Review 23 (2024-11-26 - Rating: 5)

    Tony A. was awesome. Very knowledgeable and went above and beyond. Will definitely call them first if we have any issues in the future. Thank you so much!

  • Review 24 (2024-12-10 - Rating: 5)

    Gabe was professional, quick, and answer all questions. He also explained the issues experienced. All around great service!

  • Review 25 (2024-12-31 - Rating: 5)

    Ric came out. Very knowledgeable and very professional. I highly recommend him

  • Review 26 (2024-09-23 - Rating: 5)

    Gabriel was great. Told me what the problem was and was able to fix it with the snake. I had everything disconnected and ready for the snake which made it cheaper and quicker to get done.

  • Review 27 (2025-01-02 - Rating: 5)

    Joshua was great! Fast, and did a good job. Would recommend

  • Review 28 (2024-09-11 - Rating: 5)

    Ric Drury was was an amazing help my car got stuck on the road on the street Wooley Canyon Road blocking traffic and he helped direct traffic and the tow truck came and save the dayRic was very helpful in making everything work better. Such a nice person Thanks Ric

  • Review 29 (2024-11-08 - Rating: 5)

    Tony Alas was personal and professional in removing the roots from our bathroom toilet. I will recommend his services.

  • Review 30 (2024-09-13 - Rating: 5)

    Extremely pleased with the service of Ivan Saldana and Jay Napoles, they were friendly and courteous but most importantly they fixed my plumbing issues. My hall bathroom sink was clogged and they were able to come in and fix my problem. Thank you!

  • Review 31 (2024-10-26 - Rating: 5)

    Ivan was here within 30 minutes. He was professional and thorough. Highly recommend!

  • Review 32 (2024-12-02 - Rating: 5)

    Friendly service with detailed overview of work to be done as well as tips to help eith keeping drain line clean and clear.Tony was a great help.

  • Review 33 (2024-09-26 - Rating: 5)

    Ric did a great job. Walked me through all of the work ahead of time and explained everything perfectly. Very professional.

  • Review 34 (2024-09-28 - Rating: 5)

    Thank you guys do much for coming out. Jay explained everything to me and let me know of all of my options. I will definitely be referring my family and friends to use this company anytime they need a plumber.

  • Review 35 (2024-12-04 - Rating: 5)

    Adam ,Tanner, David, Martin, Raymond, Albert, Chris, Victor, were all very nice very professional, did excellent work

  • Review 36 (2024-09-21 - Rating: 5)

    Ivan and Jay were excellent. They took their time and explained everything throughly. Highly recommend and will use in the future.

  • Review 37 (2024-09-18 - Rating: 5)

    Adam was superb. So friendly and efficient. The photos and written summary of issues provided by rooterhero are invaluable for future reference.

  • Review 38 (2024-09-27 - Rating: 5)

    I would like to give Credit to this 2 guys Ivan and Jay Nap for being very helpful most important doing a very clean job very professional, very happy with there service.You should hire more professional employees like them .

  • Review 39 (2024-09-05 - Rating: 5)

    Adam was fantastic. He performed my service in a timely manner and left everything cleaner than he found it. Thank you Adam and Rooter Hero!!

  • Review 40 (2024-09-25 - Rating: 5)

    Ric drury went above and beyond with his services! He was so helpful, explained everything& took pride in his work.

  • Review 41 (2024-10-15 - Rating: 5)

    Adam was great! Friendly and professional. Fixed my issue quickly. I highly recommend using this service!

  • Review 42 (2024-10-09 - Rating: 5)

    I highly recommend Adam. He gave excellent service, kept me well informed, efficient, neat and an extremely professional and nice person!

  • Review 43 (2024-02-03 - Rating: 5)

    Tanner was the technician who came he was wonderful very professional had to leave to do another job and came back earlier than even said he could and finished mine he was clean and neat and went through everything with me I really appreciate all his dedication to his craft.I will be sure to have him come if I have any more problems with my Plumbing thank you Fran

  • Review 44 (2023-06-10 - Rating: 5)

    Tanner from Rooter Hero did an amazing job with our water heater tank replacement. The service was fast and done correctly.

  • Review 45 (2024-12-06 - Rating: 5)

    Ric Drury was fantastic. So helpful and knowledgeable. Great service!

  • Review 46 (2024-04-29 - Rating: 5)

    Had an emergency. Both my bathtubs clogging. Rooter Hero was able get a service man out quickly. The service man Tanner was thorough and was able get it done quickly. As for thr price, it was more than fair. I called all the local plumbers and either they wont work on Sundays or charge extra on top of the price that was high already. Definitely will be my plumber of choice from now on. Special thanks to Tanner for his work.

  • Review 47 (2023-11-25 - Rating: 5)

    Great company! We had the pleasure of working with Tanner Henry. Great tech and even better guy. Showed up on time and was respectful to our home. Clean and well groomed! (Cant say that about every plumber!!) Plus he even stayed late on a Friday/holiday weekend.

  • Review 48 (2024-09-13 - Rating: 5)

    Adam did a great service. Very fast, helpful and efficient. I will definitely call for service again!! Thank you Adam!!!

  • Review 49 (2024-12-07 - Rating: 5)

    Ric, was awesome and made everything so easy, explained what was going on and then fixed the problem.

  • Review 50 (2025-01-08 - Rating: 5)

    Tony A was amazing. He went above and beyond!

  • Review 51 (2024-10-01 - Rating: 5)

    We called Rooter Hero, Ric came in and fixed the issue, unclogged the drain. Easy and reasonable price.

  • Review 52 (2024-02-11 - Rating: 5)

    While my yard drain issue ultimately couldnt be fixed on the spot, I want to commend Rooter Hero Plumbing and especially Joe for their professionalism and effort. Joe was incredibly knowledgeable, patiently trying various methods (snakes, different access points, even a camera!) to fix the problem. He was honest about the challenges and offered clear advice on potential solutions, even though it meant not getting an immediate fix. I appreciated his dedication and transparency throughout the process. Even though the issue remains, I wouldnt hesitate to recommend Rooter Hero and Joe for their expertise and commitment to customer satisfaction.

  • Review 53 (2023-10-23 - Rating: 5)

    Leon has been an amazing help by providing knowledgeable information and also worked diligently to complete my clean out project. He was extremely professional and very curteous. He finished even the dry wall pt h phenomenally well. Overall amazing experience. Loved it..George is also very knowledgeable and very assertive in his job and loved working with him too.

  • Review 54 (2023-10-27 - Rating: 5)

    Had a great experience with Angel my technician. He was detailed in explaining my issue and how to best address and ensure repairs were up to code. He pointed out errors in repairs made by other plumbers in the past. After my repair appointment I feel confident my issue was properly addressed and resolved. I hope I don’t have to call them back anytime soon for another issue, but if I do I’ll request Angel because he made me feel I could trust him.

  • Review 55 (2024-09-24 - Rating: 5)

    Adam was great! Very thorough fast and efficient. Would highly recommend

  • Review 56 (2023-10-15 - Rating: 5)

    Rooter Hero fixed our plumbing emergency quickly and with excellent communication. Leonardo was extremely helpful when determining the problem and laid out the information clearly. The price seemed high, but I dont blame the workers and skilled plumbers for that. They are very hard-working and deserve to be paid well. I didnt get estimates from other companies for this job, so I dont know how the cost would compare, but the job was labor intensive and used new copper pipe. They worked nonstop and fixed our plumbing pressure issues and broken irrigation tubing very quickly.

  • Review 57 (2024-09-26 - Rating: 5)

    Ric was great. It cost more than I was hoping, but hopefully it will be clear sailing.

  • Review 58 (2024-01-09 - Rating: 5)

    Rooter Hero’s sent Donnell and he did a great job working at our home. Donnell was super professional and very nice. This is our first time calling a plumber and honestly felt great with the work done by Donnell. Thank you good sir for helping us with our problem and for the extra advice given. Definitely calling Rooter Hero and requesting Donnell if something ever occurs again.

  • Review 59 (2023-08-14 - Rating: 5)

    I called in the morning. Gabriel came a few hours later to unclog the kitchen drain. The pipe was badly clogged up. Gabriel is very knowledgeable and explained the details of the job. He went above and beyond to get the job done perfectly. He even cleaned up after himself before he left. Excellent and professional service. Reasonable price. Outstanding job. Thank you, Gabriel for saving the day!

  • Review 60 (2024-01-31 - Rating: 5)

    Sebastián did a great job, explained everything to me before hand during and after! He showed me pictures and videos of my pipes which needed to be changed. I really liked that he took his time to explain everything. Thanks so much!

  • Review 61 (2025-01-04 - Rating: 5)

    Joe came out and was fantastic. He has good people skillsband handle our situation with professionalism. Thank you guys

  • Review 62 (2024-11-19 - Rating: 5)

    Ivan is extremely informative and thorough. We highly recommend him!

  • Review 63 (2023-10-17 - Rating: 5)

    The service tech, Travis Smith, arrived on time (and had called an hour before to confirm) and we discussed the issues with the underground leak in the pool area. After inspection, he is emailing me several options with estimates to resolve the issue. He was very professional and knowledgeable. We appreciated his patience with our questions. Travis is the kind of professional with whom we would like to work.

  • Review 64 (2023-10-25 - Rating: 5)

    Our technician, Erik, did an amazing job with assessing the problem and also gave us more information about our home with a diagnostic check. He definitely knew what he was doing and was very knowledgable. Not to forget, he was also very friendly towards me and the rest of my family and friends. Rooter Hero definitely sent their best that day!

  • Review 65 (2023-12-03 - Rating: 5)

    Great company to use all around. From booking to communications to scheduling to repair, and to closing! Flawless service.Emily S. maintained very good communication and scheduled the visit for the time that worked best for me. Thank you, Emily!George was very helpful, and prompt! He fixed the issue and shared very helpful recommendations. Thank you, George!

  • Review 66 (2023-10-19 - Rating: 5)

    Our technician Leon was very professional, prompt, and helpful. He took his time, to make sure we understood the situation, and repairs required.I recommend this company to everyone. Seniors dont forget to ask for your 15% discount.

  • Review 67 (2024-12-12 - Rating: 5)

    Another great job by rooter heros. Thanks to Joe for the great work

  • Review 68 (2023-06-13 - Rating: 5)

    Josue was fantastic, very knowledgeable, Easy to work with, Gave me tons of insight as to the issue and possible future problems.

  • Review 69 (2023-06-16 - Rating: 5)

    Donnell was awesome! He’s professional, courteous, respectful and patiently took the time to explain the issue with the main backing up and how he planned to fix it. He also gave us options and tips on what we need to do to prevent similar problems in the future. The service was reasonably priced, and the area was left clean after the work was completed. We were very satisfied with Donnell and would highly recommend Rooter Hero to anyone in need of reliable and high-quality plumbing work.

  • Review 70 (2025-01-05 - Rating: 5)

    Jonathan was wonderful. Did a great job

  • Review 71 (2023-11-27 - Rating: 5)

    Thanks to George Salcedo for a stellar job taking care of my clogged kitchen sink! Quick same morning service in the promised timeframe. Very reasonable cost ($77). George was incredibly polite, neat, professional, and comprehensive in the work. He provided recommendations (with price) for suggested maintenance without any pressure - very much appreciated. Very pleased with the service and will definitely use again.

  • Review 72 (2023-08-01 - Rating: 5)

    Joe is awesome!He was totally thorough in his inspection and explanation of our A/C issue and got us COLD AIR again in a heatwave.What more can you ask for ??I’ve used this company before and will again and again. Ask for Joe- you’ll be in the best care!

  • Review 73 (2024-12-06 - Rating: 5)

    Ivan did an amazing job! He came out for an inspection of my shower drain and fixed it right away. He was efficient and had everything done in under an hour. I highly recommend his services!

  • Review 74 (2023-10-23 - Rating: 5)

    Our toilets and showers were backing up with sewage water. I was freaking out!First of all , they do not charge extra to come out at 8pm on a Sunday night. AMAZING!Then they were at our house within a 1/2 hour…..Leon and Simon were super friendly and knowledgeable and were able to get our pipes cleared out in less than an hour. Today they will come back and use a camera in the pipes to investigate what may have caused the blockage.Fees are very fair!I highly recommend Rooter Hero. They we’re definitely my hero last night!

  • Review 75 (2023-08-29 - Rating: 5)

    Leon was great. He showed up on time and did a very thorough walk through and inspection of the issue we had in the backyard. Once he was done I had the estimates in my inbox within 30 minutes for my review.

  • Review 76 (2024-11-26 - Rating: 5)

    Tony A is really professional done with the job.And very knowledgeable.

  • Review 77 (2023-06-07 - Rating: 5)

    Job was expedient and well done.Thanks to Angel Flores and Josu LopezFor a Job Well Done !🙂👍

  • Review 78 (2023-12-16 - Rating: 5)

    CJ was great. Patient and knowledgeable - highly recommend. Great workmanship and very professional. Was able to solve our issue and explained everything to us as he was working. Job site was left in pristine condition.

  • Review 79 (2024-03-30 - Rating: 5)

    Tanner is great! My husband and I needed help with moving a heavy piece of furniture. Walked outside and saw Tanner. Asked him to help and without hesitation, he did! Super nice and friendly!

  • Review 80 (2024-03-30 - Rating: 5)

    CJ was really helpful and informative. He gave me an understanding of cleanouts and went out of his way to help me understand things. He did a great job clearing my shower drain clog and was super friendly.

  • Review 81 (2023-09-18 - Rating: 5)

    Joe came out to inspect my hvac replacement. I was so impressed with his knowledge and taking the time to go over all the components of how it all works. He was honest with what needed and what was not needed. Gave me all the options. Angel also came out same day and went over all my options and estimates. I highly recommend this team!

  • Review 82 (2024-01-27 - Rating: 5)

    I had a shower leak in the bathroom. I called rooter hero and Travis came out to see my husband on the floor who had lost his balance! The first thing he said is he isnt concerned about my plumbing issue its about my husband on the floor. He then helped my husband off the floor and lifted him in the chair. That level of kindness is unmeasurable. We then found out that I needed to replace my shower valve and we found a option that best fits my budget. The best part is I was told Monday and he helped get my Water Back on Thanks so much Rooter Hero. You and Travis are now my forever Plumbers

  • Review 83 (2023-10-19 - Rating: 5)

    Erik T. was great. Professional, thorough, transparent, & most importantly, he cares about the customer.I would have given 7-stars if such rating exist. Im glad I found this company for my plumbing needs and would highly recommend him and his company.

  • Review 84 (2024-12-07 - Rating: 5)

    Oh fantastic. Jay came out and fixed our toilet but the real hero work he fixed our laundry room sink and fittings in one day. The same day our new washer/dryer got here. By 6pm we were doing our laundry he got the job done excellently and professionally.

  • Review 85 (2024-09-15 - Rating: 5)

    Adam addressed our water repair emergency. I would choose your company again based on Adam’s customer service and work product.

  • Review 86 (2024-10-26 - Rating: 5)

    Ivan S. came through and knocked it out super fast and we chilled and watched the Barca game after!

  • Review 87 (2025-01-07 - Rating: 5)

    The Technician knowledgeable asked a lot of specific questions to asses more of the Problem! He was Professional, and seemed to be very detailed.Also, Ric Drury went above and beyond what was required of The very detailed analysis and job at hand; that is still undergoing. Ric, could not have been more hospitable, kind, courteous. He took time to answer every question I had in regards to what was taking place, he is completely Knowledgeable in assessing and explaining the details very clear.Thank you for being so kind hearted, Blessings.D. Harless

  • Review 88 (2024-12-27 - Rating: 5)

    Very efficient and extremely friendly. Did a great job. Thank you rooter hero!

  • Review 89 (2024-11-08 - Rating: 5)

    Tony Alas was a very friendly and very helpful with everything for the whole scope of work. 👍

  • Review 90 (2024-02-17 - Rating: 5)

    CJ and Teddy were great to work with ! After the heavy rains I needed a new pump and drainage system set up. They came out and walked the property and gave me a very detailed estimate- which they stuck to !!! They took care thru the entire process. Even though they were digging all thru my front yard it looked great when they were finished. They took care with all the little details and tested everything all along the way. Thank you !

  • Review 91 (2024-01-10 - Rating: 4)

    No repair yet, just the inspection. Since it would require permit and all that to repair.5 stars for the technician that was assigned to my home. CJ took his time inspecting the pipes until he finally found the source of the leak.4 stars for the scheduler/dispatcher. I was scheduled for 9-11am, instead, it was 4pm by the time the technician arrives. At least dispatcher communicated with me around 9am that all of the technicians are out, and maybe will be available after 12. Around noon time I received a call that the technicians are still out. And the earliest probably 3pm. Told him I will be available at 4pm. Around 3pm, received a text message to confirm a technician will come at 4pm.There goes my day!Will update my review once the work is done.

  • Review 92 (2024-02-20 - Rating: 5)

    Tanner was great! He was open and honest about the work that needed to be done, and took extra time to explain everything me. Above and beyond great customer service - thank you!

  • Review 93 (2024-06-01 - Rating: 5)

    Sebastián came to our home at 10pm on a Friday night to repair a clog. Was clean, courteous, and quick. Great service.

  • Review 94 (2023-11-28 - Rating: 5)

    Wow! Wow! Wow! Talk about service! Its so hard these days to find a good plumbing company but i found Rooter Hero and they sent out CJ and i could not be any happier. He listened to my issue, did a full inspection of my house, gave me several options and exceeded to my expectations, I even told his manager, Teddy how impressed i was. Once issue was resolved he gave me more options for a more permanent solution. Explained how necessary a clean out is and benefits to it. You learn something new everyday i tell you! I found my forever plumbing company/plumber CJ of Rooter Hero!!!

  • Review 95 (2025-01-05 - Rating: 5)

    Extremely quick response time to dispatch, very nice and professional technician, Ric, and solved the problem in minutes.

  • Review 96 (2024-06-04 - Rating: 5)

    Sebastian was very polite and very informative On my plumbing drain in my kitchen sink. I would highly recommend Sebastian to any other of your customers.he gets a 10.!!!

  • Review 97 (2024-01-18 - Rating: 5)

    Rooter Hero sent us Erik when we had problems with our toilet around September 2023. Erik was very nice, respectful, and professional and spent alot of time with us answering all our questions. If we have any future problems we would definitely like for Erik to help us again.

  • Review 98 (2023-08-15 - Rating: 5)

    Leon was the tech who came to my unit to inspect water leaking from one of my light fixtures. He was incredibly helpful in everyway and helped me by letting me know what the next steps that I needed to take were. He was super professional! I will most definitely use this company for any thing I need. I would recommend them a million times over to anyone having any water related issues in their unit!

  • Review 99 (2023-12-10 - Rating: 5)

    Gorge was awesome… super friendly and informative! did a great job also! Was able to recommend what things we needed to have changed. I just need to convince my aunt and uncle to get it done for the house…

  • Review 100 (2023-11-18 - Rating: 5)

    My Rooter Hero was amazing. Super efficient, personable and worked with my familys budget. Our plumber was so sweet and very knowledgeable. Highly recommend.

  • Review 101 (2023-09-27 - Rating: 5)

    Professional, courteous, timely, and knowledgeable. The team led by Chris, quickly determined the cause of my leaks and mold issues and quickly resolved the problems. They installed new more efficient fixtures including faucets, shower heads and toilets, and updated the pipes where needed. They used HVAC procedures to address the mold issues. Highly recommend this group led by Chris for all your plumbing needs.

  • Review 102 (2024-02-20 - Rating: 5)

    Great service, extrrmely professional, very knowledgable. They were prompt and performed quality work. CJ was awesome. He worked with us to provide the best solution possible and the most affordable... highly recommend.

  • Review 103 (2023-10-22 - Rating: 5)

    Had a plugged shower drain and Tanner with rooter hero came to save the day. He did a great job with cleaning out the clogged drain and even cleaned the bathroom when he was finished. Super nice and great customer service. Thanks again Tanner and rooter hero.

  • Review 104 (2023-10-26 - Rating: 5)

    We had drain cleaning and a new garage disposal installed today. We were fortunate that we had Donnell assigned as our technician. He was professional and performed his job at a very high level. I would request his service if contacting the Chatsworth office.

  • Review 105 (2023-09-26 - Rating: 5)

    Tanner Henry was my tech. He was awesome the first day. Found it it was unserviceable. Had a second company come out that was absolutely useless. Called tanner again to come back out and he came prepared to take care of me. He was awesome the second day. Finally figured what was wrong and fixed it.

  • Review 106 (2023-08-14 - Rating: 5)

    I had the absolute pleasure of working with Leon from Rooter Hero Plumbing & Air recently, and I am beyond delighted with the exceptional service they provided! From the very beginning to the final touches, Leons level of professionalism and expertise were nothing short of remarkable. If youre in search of a professional who blends top-tier expertise with a genuinely friendly disposition and an unwavering commitment to excellence, Leon is the ultimate choice.Leons attentive approach truly stood out to me. He dedicated time to truly understand my plumbing concerns, and his responses were professional, patient and crystal clear. Its evident that he values his customers satisfaction and goes the extra mile to ensure their needs are met.Leons true excellence lies in his impressive skill set and profound knowledge of plumbing. He tackled every issue with an unparalleled precision and efficiency, showcasing a deep understanding of even the most intricate complexities. His meticulous attention to detail was evident, leaving no aspect unaddressed in his determined quest to resolve every challenge.Throughout the entire process, Leons professionalism shone brilliantly. His punctuality, preparedness, and the immaculate workspace he maintained were a testament to his commitment. Beyond fixing the problems at hand, he took the time to explain solutions in a manner that was not only easy to grasp, but also armed me with invaluable insights for the future.Adding to his technical prowess, Leons friendly and approachable demeanor elevated the entire experience. He went above and beyond to ensure my comfort and convenience during the repairs, a gesture thats truly rare to find in someone so exceptionally skilled.Without any reservation, I wholeheartedly endorse Leon and Rooter Hero Plumbing & Air to anyone seeking plumbing services!Thank you, Leon, for turning what could have been a stressful situation into a smooth and positive experience. Your dedication to your craft and your customers truly shines through. Rooter Hero Plumbing & Air has a true gem in you!

  • Review 107 (2024-10-12 - Rating: 5)

    Thank you for the great service IVAN, totally made my day we can shower now

  • Review 108 (2024-11-22 - Rating: 5)

    Ric Drury was great. Did a fantastic job

  • Review 109 (2023-12-10 - Rating: 5)

    Cj did an amazing job. He fixed our dishwasher super fast and was very friendly. I will definately be calling them again for another issue. Thank you!

  • Review 110 (2023-10-26 - Rating: 5)

    CJ was the plumber that came out, he recommended a couple options for me. Very professional, kind, helpful, personable young man. Will call to finish the job with him and highly recommend!

  • Review 111 (2023-10-15 - Rating: 5)

    I had rooter hero Joe , Tanner and Tony out to my house for a plumbing issue and for a duct brush retrieval, from a different duct company, and duct repair and a/c repair. All of the men were kind , personable and professional.Tanner was very knowledgeable and thorough on plumbing.Joe is very knowledgeable the the hvac/ducts and a/c. Joe and Tony went above and beyond to find, retrieve and then fix the dryer duct.Joe also was clever in coming up with a way to fix my old a/c pipe when the conventional way wouldnt work because of the A/c being old. He also did a great job of changing the gas hose and valve.Thank you Tanner, Joe and Tony.

  • Review 112 (2024-01-22 - Rating: 5)

    Erick was very friendly and informative. I am a renter and he got on the phone with my landlord and explained the problem. He fixed the problem and left the area clean. He was great. Highly recommended.

  • Review 113 (2024-01-04 - Rating: 5)

    Great experience. Resolved my issue easy, Donnell Washington was professional and gave the explanation to my problem in a simple/understandable way. I was very pleased with his work.

  • Review 114 (2023-11-06 - Rating: 5)

    Thank You Travis for being a great person and a plumber. Travis loves to help his customers. He was able to find the problem and fix the leak we had in our plumbing system in the attic. I would use this company again and would ask for Travis. Life saver.

  • Review 115 (2024-12-31 - Rating: 5)

    Tony A very pleasant and fast... very knowleddgable

  • Review 116 (2024-02-01 - Rating: 5)

    I had a very weird situation trying to locate the exit of my dryer vent. Had multiple places come out and nobody could figure it out. Joe was able to run a camera through and find the exit and even found that the previous people I called to clean it didnt do as good a job as they said.Will be calling them in the future for larger projects I have coming up.

  • Review 117 (2023-05-17 - Rating: 5)

    We were having problems with our AC so we decided to give Rooter Hero a call. They came the same day and fixed our AC. We are so grateful for the time and attention Joe dedicated to help us fix our problem. We really appreciate his patience and professionalism. Will definitely use this company again. Thanks again Joe! 😊

  • Review 118 (2024-03-03 - Rating: 5)

    Tanner came out to help unclog our pipe lines on a sunday. He was polite and very clean. Definitely will be reaching out for his services again.

  • Review 119 (2023-10-25 - Rating: 5)

    All I can say is WOW!!!! I don’t normally leave reviews but when I do it’s because credit is definitely due. I had a pipe burst in my house and I immediately went into panic mode, I called a 24 hour plumber, rooter hero. I was nervous because iv heard so many stories about plumbers. But let me tell you. The next day someone was at my door and his name was Sebastian this was the most genuine comforting soul you will meet in this line of work. Not to mention, his work ethic is astronomically insane. I was also really surprised I was not charged an arm and a leg for the job.I just want to say thank you again guys for really helping me out.

  • Review 120 (2024-02-22 - Rating: 5)

    Leon was fantastic! He arrived on time, was courteous and completed the job within 15 mins of arriving. I would definitely request him moving forward

  • Review 121 (2023-10-16 - Rating: 5)

    Our bath tub was clogged up with standing water. CJ showed up first thing Sunday morning for the scheduled appointment. He was very personable, professional and thorough. He made sure everything worked well and was clean afterwards.I also had additional hydro jet services performed as it had been long overdue since we had our other drain lines such as the kitchen maintenanced and flushed. CJ and George did an excellent job.

  • Review 122 (2023-12-24 - Rating: 5)

    Tanner is knowledgeable and communicates clearly. We are thankful that he was able to diagnose our plumbing issue during an emergency call on Christmas Eve. I highly recommend his services.

  • Review 123 (2024-10-15 - Rating: 5)

    Ric, was great and detailed. Looking forward to working on the issues with the property

  • Review 124 (2023-06-04 - Rating: 5)

    Tanners a true hero. Very professional appointment and value for money. Walked me through the issue, fixed it with great attention to detail. I also learned a lot about our current plumbing/drain system and ways to avoid future problems. Highly recommended. Thanks again Tanner.

  • Review 125 (2023-11-07 - Rating: 5)

    We just had our backed up drain flushed. It was simple, easy and quick. CJ walked us through the process providing several options. Rooter Hero is definitely our next call for anything plumbing. Thank you CJ for the great service.

  • Review 126 (2023-07-25 - Rating: 5)

    Eric arrived ready to WORK! Didnt need to go back to the truck for equipment! He looked/acted like a plumber! He was knowledgeable, patient, & explained what/why he was doing. If I ever need a plumber again, I hope he will be the one sent to respond.

  • Review 127 (2023-12-17 - Rating: 5)

    Sebastian was our hero. Our issue was very unique and he was able to troubleshoot and fix. He was very knowledgeable and professional. I highly recommend!

  • Review 128 (2023-11-07 - Rating: 5)

    Leonardo was wonderful and really helpful (and also very informative). Got our kitchen disposal fixed up and also cleared the drain the bathroom sink, which was a last minute ask from us. Thank you so much for your help!!! Best service!!

  • Review 129 (2023-09-07 - Rating: 5)

    My tenants in Santa Clarita had a backed up drain. I called Rooter Hero and so fast they sent Donnell. He took a look, gave me a few options and completed the work. I wasnt there, so he stayed in contact with me and called me afterwards to explain. Great experience.

  • Review 130 (2024-09-26 - Rating: 5)

    Adam was very courteous and solved our issue in a short time

  • Review 131 (2023-12-08 - Rating: 5)

    Our technician Donnell today was super knowledgeable and effective at fixing our plumbing issue. He went over all the concerns I had afterwards. I walked away learning more about plumbing and I recommend his services

  • Review 132 (2023-12-13 - Rating: 5)

    CJ was great! He explained things clearly to me and our HOA board president.Ill ask for CJ next time I need a plumber, for sure!I called at 5 pm and CJ was here within two hours. Very impressive!

  • Review 133 (2021-08-12 - Rating: 5)

    I had a coupon for Rooter Hero and being I needed someone fairly quick and price was good I called for a clogged drain. Thomas came out to do the work and did so with a big smile, friendly and very courteous. He did the work and went on his way. But later in the evening we found that there still was a problem. So I called right away to have them come the following morning which they did. Thomas came initially and had another gentleman come to do a little bit more investigating diagnostically. They found a much larger problem and gave us three options that we could do to take care of it. We pick the one that suited our needs and since Thomas had another appointment to go to he did that first but came back later early evening to help us with the problem. It took him a good two hours I’d say. I was really impressed by his attitude and his diligence. And he really wanted to take care of us the best that he was able to, which he did. It was more expensive job than I had anticipated but I felt like Thomas went above and beyond to take care of our needs. I would highly recommend this company and specifically Thomas who I felt really knew how to show the best customer service, which is very rare these days but so needed. Thank you Thomas for doing such a great job! And it was a pleasure to meet you.

  • Review 134 (2023-12-04 - Rating: 5)

    I am a repeat customer and as usual, their response was great. Gorge Salcedo was knowledgeable and gave us a few options on how to fix the hot water recirculating system. Gorge was courteous to listen to Monod issues and suggest solutions.

  • Review 135 (2023-10-02 - Rating: 5)

    Gus was fantastic. Took his time on a Saturday evening to help me and my family out. Made sure the job was done correctly and went above and beyond. Couldn’t be happier with him and his actions today.

  • Review 136 (2024-10-01 - Rating: 5)

    Johnathon is professional tech, i highly recommend a merit raise. Thank you

  • Review 137 (2024-10-17 - Rating: 5)

    Ric stopped by to check on my toilet and gave me great service

  • Review 138 (2023-11-16 - Rating: 5)

    Tanner was Awesome and very informative, he did a great awesome job on my toilet, I would give Tanner 10 stars, I would definitely have him work on my plumbing issues again,. Thank You Tanner for everything and a great job

  • Review 139 (2023-06-20 - Rating: 5)

    I have been in the entertainment industry for thirty years and have always gone to the best of the best. Plumbing is an area that I could never find any good service—until today. OMG this this from the start blew me away from the woman who answered the phone! Two men Gabriel and Eric were sent out. They were impeccably dressed and pleasantly greeted me. I have been trying to get to the bottom of what’s going with my plumbing. They got their camera and tools and went through my entire house onside and out. The head guy Gabriel was explaining all the diagnostics like a scholar. I now know everything that’s going on in my home. I highly recommend this company they are head and shoulders above any plumbing company I have ever dealt with. Ty Gabriel and Eric for making my day!!

  • Review 140 (2022-11-07 - Rating: 5)

    This was our second time using Rooter Hero for emergency work. Both times Ezra was our technician. He was so helpful in explaining what the problems were, and coming up with solutions that met our budget. We have a large project we need done now, and we will be contracting with them again. The professionalism and guarantees offered, as well as the step by step explanations of the work being done made working with them an easy decision.

  • Review 141 (2023-09-02 - Rating: 5)

    Thank you Leonardo for helping my mom fix the disastrous plumbing issues that came out of no where. She told me how kind you were and how you were able to ease her worries about the entire situation. I truly appreciate it because I know how stressed she was. We also appreciate the fact that you took the time to locate the problem and how to fix it so that we avoid it in the future. Thank you sooo much!

  • Review 142 (2024-01-27 - Rating: 5)

    Joe was very knowledgeable, did a thorough test of my water heater, and had it working in a flash! Very professional and a pleasure to work with. Top recommendation!

  • Review 143 (2023-11-21 - Rating: 5)

    Tanner was fantastic! He was so helpful in explaining and immediately fixing the issues. I will always call him and this service for any plumbing issues! You are my hero!

  • Review 144 (2023-09-09 - Rating: 5)

    The best Plumbing company experience I’ve ever had!these guys really know their stuff and so clean!A big thank you to Leon and Angel. You guys are awesome!.

  • Review 145 (2023-12-31 - Rating: 5)

    Sebastian is very profesional and knowledgeable. He fixed the problem at hand and offered follow-up services he deems are necessary for a permanent solution to our draining issues at my residence. Could not have wished for better technician. Thank you. Give that man a raise.🙌

  • Review 146 (2024-02-01 - Rating: 5)

    Tanner was prompt, very courteous and professional. He did an amazing job quickly clearing up the clog in my toilet. Thank you, Tannner !!!

  • Review 147 (2023-11-07 - Rating: 5)

    Five stars for the rooter Hero Donnell. Definitely would recommend him. Hes a great guy and explains things clearly. Provides great service!

  • Review 148 (2024-03-22 - Rating: 5)

    We had a very stubborn clogged sink. Leon stayed with it, he persevered, and after 3 different electrical snakes he uncloged the beast! He went above and beyond to get the stubborn clog uncloged! Thank you very much Leon!

  • Review 149 (2022-04-22 - Rating: 5)

    Rooter Hero was there when I had a water pipe leak in my house and responded quickly late in the evening. Their technician Albert Flores was on time as promised, very nice and quickly found and fixed the problem - even after already having a full day of work. These guys are outstanding and a very good value. Albert is outstanding.

  • Review 150 (2023-11-29 - Rating: 5)

    CJ was fabulous. Very easy to talk with and understand what was going on. He gave me all the options and cares about the work he would perform

  • Review 151 (2023-10-13 - Rating: 5)

    Very happy with CJ and assigned work crews.CJ was awesome through the entire process. From day one - very professional and friendly. They are clear on the issue(s) occurring. The Crews performed the jobs quickly and worked clean. Happy with the work.

  • Review 152 (2023-10-25 - Rating: 5)

    CJ is the best! Came back for an issue I was having for my shower valve and fixed it in no time! My house is due for a remodel and I will definitely call CJ for the work. Thank you Rooter Hero!

  • Review 153 (2024-09-04 - Rating: 5)

    Adam at Rooter Hero San Fernando really helped my family out of a tight situation. Not only was he professional and kind, he went above and beyond to work with us and solve an emergency situation. We are so incredibly grateful for his compassion and understanding.I would recommend this company -and especially Adam- to anyone looking for the best service around!

  • Review 154 (2023-11-28 - Rating: 5)

    Joe did a great job identifying the issues I was having and resolved them quickly. Joe was a pleasant guy and will definitely come back to Rooter hero for any future jobs.

  • Review 155 (2023-10-20 - Rating: 5)

    They said they would be here in an hour and they were. Late-night mainline snaking. Have a family of 6 so they truly saved the day. CJ would not stop until the drain was clear. Awesome service very professional. Thank you

  • Review 156 (2023-10-25 - Rating: 5)

    CJ was awesome and professional. Needed help with my water line to my refrigerator and changed it out in no time. Definitely will use Rooter Hero for all my plumbing needs.

  • Review 157 (2023-10-11 - Rating: 5)

    Donnell and Angel were great. They provided me with several options and provided me with a lot of valuable information to resolve my issues. Im very pleased with the service that was provided.

  • Review 158 (2023-12-06 - Rating: 5)

    George was friendly and polite. He did the work well, and explained the problem I was having in a way in which I could understand.. I believe he did a thorough job in remediating my issue.

  • Review 159 (2023-03-08 - Rating: 5)

    Robby showed up on time. We had clogged storm drains that flooded our enclosed patio during last months heavy rains. He was able to clean out the drains using hydrojet. Price was reasonable. Hopefully we wont have patio flooding issues anymore during our next deluge! Will definitely contact Rooter Hero in the future for any plumbing needs.

  • Review 160 (2024-02-20 - Rating: 5)

    Tanner was on-time, assessed the issue, and fixed it quickly at a very reasonable price. Super friendly guy I would certainly recommend.

  • Review 161 (2024-09-27 - Rating: 5)

    Amazing work, very fast, very helpful! Great with the family

  • Review 162 (2022-11-14 - Rating: 5)

    Ezra was great! Had an unexpected leak from my garbage disposal after a friend installed it (lesson learned lol!) so called Rooters since Ive used them before. Not only did they come out the same day, but within an hour he was here. Turned out my pipes were pretty bad also, so had to replace those and thought it would be double the cost it actually was, plus got a discount! Great price and amazing service. Highly recommend and will definitely use them in the future!

  • Review 163 (2023-12-11 - Rating: 5)

    CJ was awesome! Arrived early. Very very nice guy and fixed the problem caused by another company. Will definitely get CJ back out again! Hopefully not for a while tho 😂

  • Review 164 (2022-04-08 - Rating: 5)

    I called Rooter Hero cause I had seen them in the neighborhood and I had seen great yelp reviews for them. I called and they said they would come and give a free estimate to repair my 3 toilets. They sent out Joseph Assad. He came on time gave us outstanding customer service. Repaired the 3 toilets. One of the toilets had more of a problem so he came the next day to fix it as he promised. When he said he’d come back the next day I didn’t believe it, but he did. I would definitely use Rooter Hero again and I will ask if Joesph can come do the work.

  • Review 165 (2023-08-30 - Rating: 5)

    A Roto hero Plumbing service representative came to my home today name Sebastian, who provided a professional, informative, and friendly customer experience. He answered all of my questions in a way that helped me understand the plumbing issues that I am having. Congratulations to Roto Hero for hiring quality personnel that represent their company in a positive and professional manner.

  • Review 166 (2023-12-03 - Rating: 5)

    CJ did a great job, very thorough, came out on a Sunday where others would not. Highly recommended him and Rooter Hero!

  • Review 167 (2023-11-08 - Rating: 5)

    Travis, Lewis and Tony did a great job replacing a washing machine drain and clean out. The service was fast and priced as expected per their bid.

  • Review 168 (2022-12-10 - Rating: 5)

    Marc was very professional and diligent in getting our drain cleared. He also took the time to describe what he was doing and explain options for the future. All in all, Marc provided 5 star service and we would happily recommend him for future jobs.

  • Review 169 (2021-06-11 - Rating: 5)

    Albert and Ken were terrific to work with and explained every step of their process and provided me with options along the way. They didn’t mind me watching and even were eager to teach me more about their job and how my own system works.The service was professional, quality and at a good, transparent price point.Thanks!

  • Review 170 (2020-01-30 - Rating: 5)

    From my first call and confirmation all representatives I spoke with were friendly and helpful. Thankful for the automated and personal reminders from Rooter Hero regarding my upcoming appointment. Was quoted a fair price based on the service needed. Oscar was my plumbing technician. He was very helpful and knowledgeable. Got the job done efficiently and quickly. Went the extra mile to get the job done. Great attitude and exceptional service. Would definitely recommend and use this company again.

  • Review 171 (2022-11-05 - Rating: 5)

    I was told no one could come out, but after calling to let them know how important it was Leon came through. I appreciate his immediate response and driving an hour to get to our shelter. Very professional and reliable.Thank you, Bridge To Home.

  • Review 172 (2024-12-07 - Rating: 5)

    Tony A was awesome with good advice and knowledge on stuff

  • Review 173 (2024-11-14 - Rating: 5)

    IVAN WAS THE MOST PROFESSIONAL PLUMBER EVER. HIGHLY RECOMMEND.

  • Review 174 (2022-12-31 - Rating: 5)

    Wonderful plumber! Fast, efficient, and clean. It is the morning of New Years Eve and another company I called wanted a $300 surcharge. This company stuck to their quoted price and came out quickly. Thank you Alex for getting my drain working again.

  • Review 175 (2020-02-09 - Rating: 5)

    The tech Elias was very knowledgeable about our problem quoted a price & started to work. The next day he discovered drain problems got ok to repair & he & Jaime did a great job. Very satisfied & will recommend rooter hero. I forgot to mention that Elias kept me informed all through the job which was very considerate

  • Review 176 (2022-10-19 - Rating: 5)

    Rooter hero was great, from initial call to finish. Mitchell the technician showed up on time and performed great work. He was great at explaining the situation, and was quick to offer the perfect solution. Will call again

  • Review 177 (2023-11-02 - Rating: 5)

    We received excellent customer care from 8871 Donnell Washington. Our kitchen drain was cleared. Would recommend Rooter Hero and Donnell.

  • Review 178 (2024-02-17 - Rating: 5)

    CJ was GREAT! He even check all the plumbing in the house for safety features before he leaves. I highly recommend this company.

  • Review 179 (2020-11-26 - Rating: 5)

    Thomas was great, clean, knowledgeable and wore protective gear (during COVID.) Showed up just a couple hours after I called, the day before a big holiday. Asked a couple of questions and went straight to work. Had my drain unclogged on no time. Very professional and didn’t try to hit me with surprise up-charges like the last guy I called. Great experience overall. Would definitely call them again.

  • Review 180 (2023-09-15 - Rating: 5)

    Gorge and his team are very responsive and came out super fast to fix my issue they are very professional, nice, and clean, and do a great job. Highly recommend!

  • Review 181 (2023-10-11 - Rating: 5)

    Leon and George did an excellent job helping us figure out an issue with a smell coming from our kitchen sink. Very nice professional guys who clearly know their stuff.

  • Review 182 (2023-08-31 - Rating: 5)

    Leon came out and showed up on time. Super nice guy and noticed a few issues and gave me a lot of options for me. Would recommend him again

  • Review 183 (2022-05-27 - Rating: 5)

    I have had Hero Rooter at my house several times and have always been very happy with their work, especially if it was done by Albert Flores. Albert just finished a huge repiping job on my 100 year old house.. He did a fantastic job and so did the other people working with him. If I need to have any other plumbing work done, I will not hesitate for a moment to call Hero Rooter.

  • Review 184 (2021-09-03 - Rating: 5)

    Our drains needed some attention on a Friday before the Labor Day weekend. Fortunately an appointment was available and Adam came out on time. Our issue had resolved itself. Adam provided great advice for the future, telling us what to expect in the days ahead. We will likely need more help when the problem recurs. We wont hesitate to call again. There was no charge for his consultation. That was more than fair!

  • Review 185 (2019-10-21 - Rating: 5)

    Friendly capable serviceman. Albert came out on a Sunday evening and was very reasonably priced. There is a 90 day guarantee on the work performed. I hope not to need services anytime soon, but will use them if I ever need to in the future. Thank you Albert and Rooter Hero!

  • Review 186 (2024-09-25 - Rating: 5)

    Adam was professionals and quick! Recommend him!

  • Review 187 (2022-12-22 - Rating: 5)

    Darrell really was so helpful and professional! He did the job and left everything so much better than before! He knows a lot and gave me valuable information to make future decisions. Thank you, Darrell!

  • Review 188 (2022-01-26 - Rating: 5)

    Albert is a truly knowledgeable, professional, and caring plumber with great customer service attitude. He and his team came out to unclog a drain at my house. It ended up being a big sewer repair job with putting in resin liner into existing clay pipes due to extensive root accumulation and pipe dislocation. Albert worked through it step by step and to Hero Rooters credit they didnt nickle and dime at each stage including a hydro jetting exercise that didnt resolve the issue. He even created a new clean out for me near the origin of the problem. While Rooter Heros prices arent the cheapest, their work was thorough. Albert worked patiently over several days to put the issue to bed. I would recommend him to anyone needing an experienced plumber.

  • Review 189 (2022-02-21 - Rating: 5)

    The plumber arrived very promptly to fix my clogged kitchen drain. The problem was very difficult. But his work was excellent. He even had to lug a 100 pound machine up on the roof. I can highly recommend this person for plumbing work.

  • Review 190 (2024-07-30 - Rating: 5)

    Thank you for being on time I appreciated very much . The Plummer was very kind and very professional

  • Review 191 (2024-01-03 - Rating: 5)

    Great service! I was able to make a same day appointment. CJ was very nice, quick and professional. Would recommend.

  • Review 192 (2023-11-12 - Rating: 5)

    Thank you Leonardo! Rooter Hero came through again. Great service, on time, really nice young man. Appreciate the Sunday service!

  • Review 193 (2023-12-24 - Rating: 5)

    Tried to fix my vintage clawfoot tub/shower setup and broke it. Since it’s vintage, it’s all specialty parts that you can’t just get anywhere. And it’s Christmas Eve, so the specialty stores are closed. CJ came through with a temporary solve that has truly saved the day.

  • Review 194 (2023-12-03 - Rating: 5)

    CJ was awesome, so glad he was the one that was sent to us. Very helpful knowledgeable and nice!! Thank you for everything CJ.

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