Billys Plumbing and Rooter

Located in Chatsworth, California

Address: 9626 Lurline Ave B, Chatsworth, CA 91311, United States

Phone: +1 800-373-6501

Rating: 4.4

Services

Identifies as women-owned
Online estimates
On-site services
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-11 - Rating: 5)
Billy’s was the best! They fixed our plumbing issue in 10 minutes… literally took him 10 min to fix it. The night before a different (very well known) plumbing company had been at our home for a total of 4 hours and said they couldn’t fix the issue and that it would cost over $3,000. Billy came out first thing the next morning and fixed the issue in 10 minutes. I couldn’t make this up if I wanted to. The cost was no where close to what the other company quoted us. His customer service was stellar as well! We will never use another plumbing company. - Thanks Billy!

Review 2 (2024-10-22 - Rating: 5)
Bill from Billys Plumbing and Rooter repaired a leaking pipe in our home on Sunday, October 20, 2024.Workmanship and communication was exceptional and no additional charges were assessed for a weekend repair.I recommend, without reservation, Billys Plumbing and Rooter for all plumbing needs.Thank you for a great job!

Review 3 (2024-12-13 - Rating: 5)
Extremely happy with the services we received from this company. Sean arrived on time, was very respectful, took care of the problems and explained everything to me. He was the smell good plumber. Thank you Sean and Billys Plumbing.

Review 4 (2024-04-30 - Rating: 5)
Billys Plumbing has helped us a few times recently. They scheduled us promptly, Shawn arrived here a few minutes early and completed the work quickly and efficiently. Shawn was polite, professional, courteous, and he did a fabulous job. We will definitely call Billys if we need plumbing help in the future. We are very grateful for their good help. We recommend Billys very highly.

Review 5 (2024-11-08 - Rating: 5)
The service tech was on time/punctual, professional, courteous, did the job quickly and fixed the problem

Review 6 (2024-01-04 - Rating: 5)
Billlys Plumbing has always gone beyond the call of duty. Billy and his team are always quick to dispatch someone to our residence. They have helped me with kitchen leaks, burst pipes, waterheater issues, and most recently a roof leak. I appreciate that they are very responsive and are usually able to get onsite very quickly. Highly recommend to anyone in the Conejo Valley, Simi Valley, SFV, and greater LA area.

Review 7 (2022-05-05 - Rating: 5)
Ive hired Billys twice. The first job was to replace a leaking hose bib. They got me in that day, fixed it within an hour. This was a soldered joint and I can tell the job was well done. When my wife wanted two toilets replaced with new fixtures, we hired Billys again. The appointment was quick, the plumber showed up on time, and did an excellent job on both. He left the bathrooms clean and tidy, and respected our house. Next time I need a plumbing work done Ill call Billys without question.

Review 8 (2022-12-05 - Rating: 5)
Billys Plumbing did a fantastic job repairing the leak in our shower that was dripping into the garage last November. We had previously been told by another plumber that we would need to replace the valves and stuff in the shower, needing to open up the wall, etc. because it was old, and that the garage leak may or may not be related. However, when Billy came to check on the garage leak, they traced it to the shower valve issue, quickly changed the shower valves without needing to open up the walls for an expensive and extensive job, and stopped the water leak. They were so honest and helpful. Pedro, who worked on the issue, was also very kind and explained everything as he worked. He also referred the job to a place that fixed up the drywall in the garage. If you need any assistance with leaks and such, this business is fantastic and truly trustworthy.

Review 9 (2023-04-07 - Rating: 5)
Sebastian did an excellent job. I highly recommend Billys Plumbing for and issues you may have. They were timely, professional, and knowledge. I was able to ask questions about the estimate without feeling pressured to just pay.

Review 10 (2023-02-07 - Rating: 5)
I have now used Billys Plumbing twice, once for a main drain replacment and most recently to clean out some yard drains. I found the level of professionalism to be unmatched by any previsous plumber that I have used. They communicated properly through the entire process from appointment confirmation up to informing us when the plumber was 15 minutes away. As we learned from the first job that we used them on, their quality of work was outstanding. They even checked the other drains that were not clogged up to be certain future rain water would not back up in the next rain storm. Friendly and competent staff assisted us all the way through. I will absolutely use them again.

Review 11 (2022-07-14 - Rating: 5)
Billy’s was sent by my home warranty company to repair my tankless water heater. They were very prompt & diagnosed the problem with my tankless heater immediately. They ordered the necessary part & scheduled to install it promptly so that I wasn’t without hot water for too long. They were very professional. I would recommend them to anyone.

Review 12 (2021-11-04 - Rating: 5)
Billy arrived quickly, on the weekend, and replaced a corroded fitting below ground, restoring water supply to our house.An amazing job completed by a knowledgeable and highly skilled professional.Billy is truly an expert at difficult repairs and provided excellent service. I can offer without reservation, the highest recommendation of Billys plumbing.Chris Bishop

Review 13 (2023-11-29 - Rating: 5)
Excellent communication and customer service. From the initial phone call up to the end of the technician’s work. Sebastian (the technician) showed up on time and showed/explained to me every single part he changed from all three issues I was having. I can’t thank this company enough.

Review 14 (2021-08-23 - Rating: 5)
Billy’s plumbing arrived on time and provided quote for unclogging several exterior drains, utilizing the hydro jet. The quote was a better price then three other plumbing companies I had out earlier in the week. The work was completed in a timely manner and the quality of work exceeded my expectations! I would highly recommend this company!!!

Review 15 (2021-09-14 - Rating: 5)
Billys plumbing really saved us a lot of headache, time and money. We needed someone to our home ASAP to repair and fix/ upgrade a few different things. They were prompt, professional and very fair on pricing. I would highly recommend Billy’s plumbing to anyone needing and plumbing services.

Review 16 (2022-07-14 - Rating: 5)
This company is hands drop professional and they are very knowledgeable on the work they do. It’s as easy a one, two, three. 1st, you send them a picture of the product (so they know what brand they will be working with), 2nd, they come out and fix the issue, and 3rd, since they are a paperless company, they handle your invoice via the phone. I would recommend this company any day and will request their services in the future if needed.Additional Review Sites click to collapse contents

Review 17 (2021-08-09 - Rating: 5)
I was connected with Billys via our Home Owners Ins policy. Billys office staff responded quickly, plumbers did a great job from start to finish. Communicated through the whole process of installing our water heater.

Review 18 (2018-09-17 - Rating: 4)
Had to wait a little longer for them to arrive than I hoped , not a fan of 3 hour windows when I have to work. We had a small language barrier but it all worked out and they were very quick and efficient with their work. I was refereed to them via my Home Warranty warranty company but I would definitely suggest them to others.

Review 19 (2023-03-23 - Rating: 5)
The plumbers were on time and very knowledgeable. Their work was great. And the best thing was no upselling. Theyll be the first I call if I need anything else done.

Review 20 (2020-01-15 - Rating: 5)
Billys did a great job repairing a damaged sewer line. His guys worked hard on a very difficult job (digging down 8ft!) and completed the job with high quality and professionalism. They left the work site just as how it was when they started. I highly recommend Billys!

Review 21 (2022-03-08 - Rating: 5)
Called to make an appointment and within 15 minutes, Edgar was at my house (he had just finished anotehr job in the neighborhood). He came in, assessed the issue, and fixed it in short order. Friendly, professional and got the job done. Will use again if needed.

Review 22 (2022-02-03 - Rating: 5)
Billys is fast and reliable. I can trust that repair is done well and the cost is fair. This company works hard to make sure the customer is satisfied. And friendly service is always appreciated.

Review 23 (2018-04-10 - Rating: 5)
Found Billys through our home warrenty company. Sal came and was awesome not only about the repair that we needed doing, but answered all my questions and looked at another area of concern. He gave a lot of advise and things I could do on my own, as well as when I should call them back. Very good service!

Review 24 (2023-06-06 - Rating: 5)
I had a leaking faucet and they were very responsive. I live in a mobile home and it was not an easy repair. They worked hard to find the right part and fixed the leak. I would use them again.

Review 25 (2021-11-05 - Rating: 5)
Giovanni is an absolute plumbing magician.Id called Billys to get a hydrojetting under our insurance policy after another set of plumbers had worked on trying to snake out a clog in our main sewer line (for over an hour), but had no luck. Giovanni said that he had to try the snake first before proceeding to hydrojetting, which I thought was going to be a major waste of time, but lo and behold, he got things flowing in half an hour. Come to find out that the reason behind the clog was a massive multiple-feet-long plant root that had invaded the sewer main through a crack in one of the clay bell joints, which explains why the other guys couldnt snake through it and makes it even crazier that Giovanni was able to get things flowing. After all this, Giovanni was still very humble, didnt trash talk the other guys, and in fact confirmed that what theyd said was reasonable, etc.Tools are good, but skills are necessary to get the most out of those tools, and Giovanni definitely has those.

Review 26 (2022-02-28 - Rating: 5)
Sebastian did a good job . Was on time , polite, professional. Came back , as promised second time to finish repairs, after part that was needed was received.Easy communicate with the Company.

Review 27 (2020-03-27 - Rating: 5)
Billys responded quickly when we needed a new water heater. Their technician George was great, helpful, professional and polite. George went out of his way to help. Thanks!

Review 28 (2023-05-11 - Rating: 5)
Fixed one of my toilets that was giving me problems. Were responsive, great at communicating, and were able to improvise very quickly. Would use them again.

Review 29 (2021-11-03 - Rating: 4)
The scheduler on top of things and personalable. Techs seemed efficient. Was disappointed that we needed to call someone else to actually açces the problem as Billys techs were not willing to open the sheetrock. Overall the problem solved.

Review 30 (2024-04-24 - Rating: 5)
Very Excellent Customer Service. Fast service and quality of work is very good. I recommend Billys.

Review 31 (2022-10-05 - Rating: 5)
Billys was quick to respond. The staff was friendly. Sebastian came out and unclogged my bathtub drain. He was very professional.

Review 32 (2023-04-15 - Rating: 5)
Frank came out on time and was great. He took care of our problem quickly and professionally. Thanks!

Review 33 (2022-02-02 - Rating: 5)
Bill came over to fix our outside fountain pump and did it professionally with great service. Highly recommend Billy’s Plumbing!!

Review 34 (2022-07-09 - Rating: 5)
They were great! They came out quickly and fixed the problem! Also, they took the time to run a camera to check the line. Very thorough!

Review 35 (2022-09-20 - Rating: 5)
Honesty and Reliability means everything to me and that is what was delivered as well as doing an excellent job with good people.

Review 36 (2021-12-14 - Rating: 5)
If you are looking for a company that knows what they are doing, shows up when scheduled, and completes the work nicely, on time, and within estimate, Billys is a very good choice.

Review 37 (2023-11-29 - Rating: 5)
Billy and crew always quick to help with any issues and glad they are around to help!

Review 38 (2022-05-11 - Rating: 4)
The appointment was on time. The plumber knew what to do. It was a valve replacement under sink.Job was done.

Review 39 (2024-02-21 - Rating: 5)
The technician Pedro was amazing! He let me know what he had to do beforehand for a corroded pipe replacement and showed me that the leak was fixed. He was very friendly and knowledgeable.

Review 40 (2024-08-21 - Rating: 5)
Friendly, accommodating and efficient

Review 41 (2023-10-18 - Rating: 5)
Billys is the only plumbing company for my urgent needs and installation of new fixtures. Always great service.

Review 42 (2022-05-19 - Rating: 5)
Billy was honest. He came out quickly and did a very thorough inspection looking for the origin of our tiny almost not hearable leak. He discovered the origin and suggested that the landscaping company that was redoing the irrigation system replace this. He said I can fix it and charge you but your guys should do it while they continue the work on your yard. 5 other plumbers from other companies pointed to 5 other possible origins in order to get the repair job!

Review 43 (2023-02-25 - Rating: 5)
Billie’s plumbing is the best ! Excellent customer service . Very responsive . On time!Excellent work ! Highly recommend to use their services !

Review 44 (2022-04-26 - Rating: 5)
Frank was great. Very professional and polite

Review 45 (2020-08-28 - Rating: 5)
Billys Plumbing and Rooter was a contractor for the First American warranty company.I want to give the First American warranty negative stars if I could, they deny everything and claims it was done by an outside force.However, Billys Plumbing saved my situation. They were very fast initially to come out and the owner here did best she can do to help me and gave me a really good price on the work.I recommend them if you need any plumbing issues.Just dont bother with the useless First American warranty.

Review 46 (2022-02-16 - Rating: 5)
Outstanding service, fast and reliable, I am very happy with everything. Definitely, will use again for any plumbing issues.I would highly recommend this company.

Review 47 (2022-05-04 - Rating: 5)
We had a waste line break/leak from our 70 year home plumbing. They came out and did an inspection and gave a very competitive quote. We decided to do a repipe of the entire waste line system as wed been having issues recently aside from the break. They were on time, professional and worked amazingly clean. They had to open up walls to complete the job and having had work done previously I was impressed with how clean things were when they left at the end of each day. They also included the stucco and drywall repair that most plumbers dont. Id not hesitate to call them again anytime we have a plumbing issue.

Review 48 (2022-02-01 - Rating: 5)
Thank you Edgar L for your quality work and professional safe character. We appreciate Suzanne’s responsiveness and ease with the online process.

Review 49 (2021-10-27 - Rating: 5)
Great Service & Professional all the way to end. corrected the problem on the first visit. After we already had another Company out and issue still existed. Thank You

Review 50 (2021-06-02 - Rating: 5)
This was an HOA claim and Edgar with Billys Plumbing came out and fixed a leaking water heater issue and also made a correction from the previous plumber. He was honest, professional and polite. He even gave a recommendation for a restoration company to assess the water damage. This is a company that I WILL use again even for non HOA issues/repairs.