Piedmont Metro Heating and Air

Located in Chapel hill, North Carolina

Address: 1100 Sourwood Dr, Chapel Hill, NC 27517, United States

Phone: +1 919-932-5000

Rating: 4.9

Review 1 (2024-09-27 - Rating: 5)
Absolutely great! This is twice theyve fixed my problem in a very short time with impeccable service. Even though they were slammed in the aftermath of a storm, they got to me promptly and told me exactly when I could expect them. Im definitely a long-term customer now!

Review 2 (2022-12-22 - Rating: 5)
Matt from Piedmont was very professional and VERY competent. He is a great representative of the company. He was able to diagnose my issue and repair it. He also installed a new thermostat in short order. Thanks Piedmont for correcting my heating issues before the coldest weather in years settles in.

Review 3 (2022-12-29 - Rating: 5)
After calling 35 HVAC companies all over town to get someone to come out the same day, Piedmont was the ONLY place that could come out same day! HUGE shout out to Matt the HVAC tech. He got here in 30 minutes to save the day and was very knowledgeable and explained to me exactly what the issue was and was able to fix it asap! And to the owners of this company, Matt deserves a raise and/ or a promotion. You do not come across hard workers like him very often , so my advice to this company is to do what ever you can to keep matt around for as long as you can. Thank again Matt and Piedmont Metro for all your help! We will defiantly be using you all again in the near future.

Review 4 (2023-03-05 - Rating: 5)
Robert’s TEAM are truly professional in every sense of the word. They respond immediately every time I contact them & go out of their way to work my needs into their schedule quickly. They have numerous years of experience & I feel confident they can always resolve my HVAC needs. Extremely reliable!

Review 5 (2022-11-22 - Rating: 5)
Had the pleasure of working with the Piedmont Metro team twice for two installs of AC units at our residence. Both times the teams professionality was top notch. On time, respectful, did what they promised (and more), and reasonably priced. Would absolute recommend Piedmont Metro Heating & Air to anyone looking for a quality, reliable installer.

Review 6 (2018-05-15 - Rating: 5)
This company is great and should have been my first call. My A/C went out during a string of hot days when HVAC companies are slammed by repair requests. Several companies wouldnt see me for 3-5 days! I called Piedmont Metro in the morning and they were able to make time for me that afternoon among all of the calls. Morgan was a great technician who walked me through the multiple things that was wrong with the unit, fixed it promptly, double-checked to make sure everything was working properly and was kind and professional from beginning to end. They will be my only call from now on.

Review 7 (2020-03-18 - Rating: 5)
This company takes customer service seriously! Super polite and on time! We will always use Piedmont for all our heating and air needs!